A Common Corrections Scenario 1. A potential mistake is flagged by a listener/reader who emails us. 2. The email is forwarded to those involved in producing the story (reporter, desk editor, radio producer, online producer, show editor, etc.). 3. They make the first call on whether a mistake was made. Word is sent back to corrections@npr.org and cc’d to Mark Memmott, Chuck Holmes, Gerry Holmes and Susan Vavrick – who may ask for more information or question that initial determination. 4. If a mistake was made, the first draft of a correction is written by those most closely involved in the report (typically, the correspondent, producer or editor). That draft is sent to corrections@npr.org, Mark Memmott, Chuck Holmes, Gerry Holmes and Susan Vavrick. They may make changes (with more input from all those involved, of course). 5. Meanwhile, the Web producer who handled the story corrects the text if the piece was built out. At the same time, Susan works to put a formal correction on the proper Web page. Susan also notifies transcripts@npr.org if a transcripts page was created for the piece and a correction is needed there. If Susan is off, Mark, Chuck, Gerry or the senior news editor on duty will work with the digital team to get the correction posted. 6. On pieces that involve a mistake made on the air as well as online, NPR One’s Sara Sarasohn is notified. 7. Finally, for any mistake made on the air, show supervisors, Mark Memmott and/or the DMEs decide together whether an on-air correction is warranted and how quickly it needs to be done (ranging from the next “feed” to the next day or week). Key Contacts corrections@npr.org Mark Memmott Chuck Holmes Gerry Holmes Susan Vavrick