Attachment 1 Performance Outcomes 2008 Performance-Based National Detention Standards (PBNDS) PART 1 SAFETY 1 Emergency Plans Each facility will have in place contingency plans to quickly and effectively respond to any emergency situations that arise and to minimize their severity. 1. Staff will be trained at least annually in emergency preparedness and implementation of the facility’s emergency plans. 2. An evacuation plan will be in place in the event of a fire or other major emergency, and the plan will be locally approved in accordance with this Detention Standard and updated at least annually. 3. Events, staff responses, and command-related decisions during and immediately after emergency situations will be accurately recorded and documented. 4. Plans will include procedures for handling detainees with special needs during an emergency or evacuation. 5. The applicable content and procedures in this standard will be communicated in a language or other manner that the detainee can understand. 2 Environmental Health and Safety 1. Facility cleanliness and sanitation will be maintained at the highest level. 2. Compliance with all applicable safety and sanitation laws will be ensured by documented internal and external inspections and corrective action when indicated. 3. Compliance with all applicable fire safety codes and fire safety performance requirements for the facility furnishings will be ensured. 4. Flammable, poisonous, toxic, and caustic materials will be controlled and used in a safe manner. 5. Compliance with fire prevention regulations, inspection requirements, and practices, including periodic fire drills, will ensure the safety of detainees, staff, and visitors. 6. Staff will be knowledgeable about procedures and responsibilities during emergency situations, including those that require evacuation, in accordance with a written plan and at least annual training. 7. The facility will have a plan for immediate release of detainees from locked areas and provisions for a back-up system 8. A sufficient number of properly positioned emergency exits that are clear from obstruction will be distinctly and permanently marked. 9. Preventive maintenance and regular inspections will be performed to ensure timely emergency repairs or replacement to prevent dangerous and lifethreatening situations. 10. Potential disease transfer will be minimized by the proper sanitization of barbering equipment and supplies. 11. Pests and vermin will be controlled and eliminated. 12. Safe potable water will be available throughout the facility. 1 ICE.2012FOIA3030001486 Attachment 1 13. Emergency lighting and life-sustaining equipment will be maintained and periodically tested. 14. Disposal of garbage and hazardous waste will be in compliance with applicable government regulations. 15. The applicable content and information in this standard will be communicated in a language or manner which the detainee can understand. 3 Transportation (by Land) 1. The general public, detainees, and staff will be protected from harm when detainees are transported. 2. Vehicles used for transporting detainees will be properly equipped, maintained, and operated. 3. Detainees will be transported in a safe and humane manner, under the supervision of trained and experienced staff. 4. To the extent practicable, reasonable accommodations (e.g., wheelchairs, canes) will be made for detainees with physical disabilities and impairments in accordance with security and safety needs. PART 2 4 SECURITY Admission and Release 1. Upon admission each detainee will be screened to ensure facility safety, security, and good order. Strip searches will be conducted in the least intrusive manner practicable. 1. Upon admission, each detainee’s personal property and valuables will be checked for contraband, inventoried, receipted, and stored. 2. Each detainee’s identification documents will be secured in the detainee’s Afile. 3. Upon admission, each detainee will be medically screened to protect the health of the detainee and others in the facility. 4. Upon admission, each detainee will be given an opportunity to shower and be issued clean clothing, bedding, towels, and personal hygiene items. 5. Upon admission, each detainee will undergo screening interviews and complete questionnaires and other forms. 6. Each newly admitted detainee will be kept separated from the general population until classified and housed accordingly. 7. Each newly admitted detainee will be oriented to the facility through written material on facility policies, rules, prohibited acts, and procedures and, in some facilities, by viewing an orientation video, in a language or manner he or she can understand. 8. Detainees will be released, removed, or transferred from a facility only when staff have followed specified procedures and completed required forms. 9. The facility will maintain accurate records and documentation on all detainees’ admission, orientation, and release. 2 ICE.2012FOIA3030001487 Attachment 1 10. Detainees will have access to a telephone during the admission process 11. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 5 Classification System 1. The community, staff, contractors, volunteers, and detainees will be protected from harm through a formal classification process for managing and separating detainees by threat risk that is based on verifiable and documented data. 2. Each detainee will be expeditiously classified upon admission to the facility and before being admitted into general population housing. 3. Non-criminal detainees will be protected from harm by assigning detainees housing with persons of similar backgrounds and criminal history. 4. Each detainee’s classification will be reviewed at regular intervals, when required by changes in the detainee’s behavior or circumstances, or upon discovery of additional, relevant information. 5. Detainees will be able to appeal their classification levels. 6. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 6 Contraband 1. Contraband will be identified, detected, controlled, and disposed of properly. 2. Detainee personal property that would be considered contraband within the facility will be mailed to a third party or stored until the detainee’s release, unless that property is illegal or a threat to safety or security. 3. Contraband that may be evidence in connection with a violation of a criminal statute will be preserved, inventoried, controlled, and stored so as to maintain and document the chain of custody. 4. The applicable content and procedures in this standard will be communicated to the detainee in a language or manner which the detainee can understand. 7 Facility Security and Control 1. Essential security posts and positions will be staffed with qualified personnel. 2. Facility security and safety will be monitored and coordinated by a secure, well-equipped, and continuously staffed control center. 3. The facility’s perimeter will ensure that detainees remain within and that public access is denied without proper authorization. 4. Information about routine procedures, emergency situations, and unusual incidents will be continually recorded in permanent post logs and shift reports. 5. Facility safety, security and good order, including the safety, health and wellbeing of staff and detainees, will be enhanced through ongoing observation, supervision, and personal contact and interaction between staff and detainees. 6. Special security and control measures will consistently be applied to Special Management Unit entrances. 7. Facility safety, security and good order will be enhanced through frequent and 3 ICE.2012FOIA3030001488 Attachment 1 documented staff inspections of detainee-occupied and unoccupied areas. 8 Funds and Personal Property 1. The security, safety and good order of each facility will be maintained through an immediate search of each newly admitted detainee’s property. 2. Each detainee’s funds, valuables, baggage, and personal property will be inventoried, receipted, stored and safeguarded for the duration of their detention. 3. Each detainee will be informed about what funds and property may be retained in his or her possession and about procedures to report missing or damaged property. 4. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 9 Hold Rooms in Detention Facilities 1. The safety, security, and comfort of detainees temporarily confined in Hold Rooms will be ensured. 2. No detainee will be confined in a Hold Room for more than twelve hours. 3. Males and females will be confined separately. 4. Minors (under 18) will be held apart from adults, except for related adults or legal guardians, provided there are no safety or security concerns with this arrangement. 5. Any detainee with disabilities, including temporary disabilities, will be housed in a manner that provides for his or her safety, comfort and security. 6. Detainees awaiting a medical visit will be seen as promptly as possible. 10 Key and Lock Control 1. All staff will be trained in the proper care and handling of keys and locks. 2. Keys will be controlled and accounted for. 3. Locks and locking devices will be continually inspected, maintained, and inventoried. 4. Employees will store their firearms in secure gun lockers before entering the facility. 11 Population Counts Security, safety, and orderly facility operations will be maintained through an ongoing, effective system of population counts and accountability for detainees. 12 Post Orders 1. Each officer will have current written Post Orders that specifically apply to the assigned post, with step-by-step procedures in sufficient detail to guide an officer assigned to that post for the first time. 2. Signed and dated records will be maintained to show that assigned officers acknowledged that they read and understood the Post Orders. 3. Post Orders will be formally reviewed annually and updated as needed. 4 ICE.2012FOIA3030001489 Attachment 1 13 Searches of Detainees 1. Detainees will live and work in a safe and orderly environment. 2. Contraband will be controlled. 3. Searches of detainees, housing, and work areas will be conducted without unnecessary force and in ways that preserve the dignity of detainees. 4. When body searches are conducted, the least intrusive practicable search method will be employed, as indicated by the type of contraband and the method of suspected introduction or concealment. 5. Pat searches of detainees and metal detector screening will be conducted routinely to control contraband. 6. A strip search will be conducted only when there is reasonable suspicion that contraband may be concealed on the person, or when there is a reasonable suspicion that a good opportunity for concealment has occurred, and when properly authorized by a supervisor. 7. A body cavity search will be conducted by designated health personnel only when authorized by the facility administrator on the basis of reasonable suspicion that contraband may be concealed in or on the detainee’s person. 8. “Dry cells” will be used for contraband detection only when there is reasonable suspicion of concealment, with proper authorization, and in accordance with required procedures. 9. Contraband that may be evidence in connection with a violation of a criminal statute will be preserved, inventoried, controlled, and stored so as to maintain and document the chain of custody. 10. Canine units (in facilities that have them) may be used for contraband detection when detainees are not present, but canine use for force, intimidation, control, or searches of detainees is prohibited. 11. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 14 Sexual Abuse and Assault Prevention and Intervention 1. Sexual abuse and assault of detainees will be prevented. 2. Detainees will be informed about the facility’s sexual abuse or assault prevention and intervention program. 3. Detainees will be screened to identify those likely to be sexual aggressors or sexual victims and will be housed to prevent sexual abuse or assault. Detainees who are considered likely to become victims will be placed in the least restrictive housing that is available and appropriate. 4. All allegations of sexual abuse or assault will be promptly and effectively reported and investigated. Detainees will not be punished for truthfully reporting abuse or signs of abuse observed. 5. If sexual abuse or assault of any detainee occurs, the medical, psychological, safety, and social needs of the victim will be promptly and effectively met. 6. Where possible and feasible, a victim of sexual assault will be referred under appropriate security provisions to a specialized community facility for treatment and gathering of evidence. 5 ICE.2012FOIA3030001490 Attachment 1 7. Assailants will be confined and disciplined and may be subject to criminal prosecution. 8. Sexual conduct between detainees, staff, volunteers, or contract personnel, regardless of consensual status, is prohibited and subject to administrative, disciplinary, and criminal sanctions. 9. All case records associated with claims of sexual abuse, including incident reports, investigative reports, offender information, case disposition, medical and counseling evaluation findings, and recommendations for post-release treatment and/or counseling will be retained in accordance with an established schedule. 10. For monitoring, evaluating, and assessing the effectiveness of the sexual abuse and assault prevention and intervention program, incidents of sexual abuse and assault will be specifically documented and tracked as specified in this Detention Standard (in addition to standard facility operational and disciplinary documentation of any assault). 11. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 15 Special Management Units 1. Each facility will have access to Special Management Units with an Administrative Segregation section for detainees segregated from the general population for administrative reasons and a Disciplinary Segregation section for detainees segregated from the general population for disciplinary reasons. 2. Detainees housed in the general population, staff, contractors, volunteers, and the local community will be protected from harm by the segregation of certain detainees in SMUs. 3. Any detainee who represents an immediate, significant threat to safety, security or good order will be immediately controlled by staff and, for cause and with supervisory approval, placed in Administrative Segregation. 4. Health care personnel will be immediately informed when a detainee is admitted to an SMU to provide assessment and review as indicated by health care authority protocols. 5. A detainee will be placed in “protective custody” status in Administrative Segregation only when there is documentation that it is warranted and that no reasonable alternatives are available. 6. A detainee will be placed in Disciplinary Segregation only after a finding by a Disciplinary Hearing Panel that the detainee is guilty of a prohibited act or rule violation classified at a “Greatest”, “High”, or “High-Moderate” level, as defined in the Detention Standard on Disciplinary System, Attachment A: Prohibited Acts and Sanctions. 7. The status of detainees in Special Management Units will be reviewed in accordance with required time schedules by supervisory staff and the results of those reviews will be documented. 8. A detainee will remain in Disciplinary Segregation for no more than 60 days 6 ICE.2012FOIA3030001491 Attachment 1 for violations associated with a single incident, and his or her status will be reviewed after the first 30 days, and each 30 days thereafter by the facility administrator and the Field Office Director notified to determine if continued detention in Disciplinary Segregation is still warranted. 9. Detainees in SMUs will be afforded basic living conditions that approximate those provided to the general population, consistent with the safety and security considerations that are inherent in more controlled housing, and in consideration of the purpose for which each detainee is segregated. 10. In general, when a detainee in an SMU is deprived of any usually authorized items or activity, a report of the action is forwarded to the facility administrator for notice and review. 11. Detainees in SMUs will have regular access to supervisory, management, program, and health care staff. 12. Each detainee in an SMU will be offered a minimum of one hour of recreation per day, five days a week, unless documented security or safety considerations dictate otherwise. 13. Detainees in SMUs will be able to write and receive mail and correspondence as they would otherwise be able to do while detained within the general population. 14. Detainees in SMUs will be provided opportunities for general visitation, including legal visitation, unless there are substantial, documented reasons for withholding those privileges. 15. Detainees in SMUs will have access to personal legal materials, law library materials, and legal visits, in accordance with provisions in this Detention Standard. 16. Detainees in SMUs will have access to telephones, in accordance with provisions in this Detention Standard. 17. Detainees in SMUs will have access to programs and services such as commissary, library, religious guidance, and recreation, in accordance with provisions in this Detention Standard. 18. Detailed records will be maintained on the circumstances related to a detainee’s confinement to the SMU, through required permanent SMU logs and individual detainee records. 19. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 16 Staff-Detainee Communication 1. Detainees will have frequent opportunities for informal contact with facility managerial and supervisory staff and with ICE/ERO Field Office staff. 2. Facility managerial and supervisory staff and ICE/ERO Field Office staff will frequently and directly observe facility operations and conditions of confinement. 3. Detainees will be able to submit written questions, requests, and concerns to ICE/ERO staff and receive timely responses. 7 ICE.2012FOIA3030001492 Attachment 1 4. Detainees will be informed about how to directly contact the Department of Homeland Security Office of the Inspector General. 5. Detainee telephone serviceability will be monitored and documented by ICE staff and any problems immediately reported. 6. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 17 Tool Control Tools, maintenance implements, culinary utensils, medical and dental instruments, equipment, and supplies (particularly syringes, needles, and other sharps) will be maintained on an inventory, continually controlled and accounted for to insure the safe and orderly operation of the facility. 18 Use of Force and Restraints 1. Physical force will be used only as a last resort and is restricted to instances of justifiable self-defense, protection of others, protection of property, and prevention of escapes. 2. Facilities will endorse the concept that confrontation avoidance is the recommended method for resolving situations and should always be attempted prior to any calculated use of force. 3. Physical force or restraint devices will not be used as punishment. 4. In circumstances when prior supervisory approval is required, restraints will not be applied without that approval. 5. Four/five-point restraints will be applied only in extreme circumstances and only where other types of restraints have proven ineffective. Advance approval is required, as is prompt notification of and examination by the medical staff. These restraints will be continued only in accordance with required procedures and documentation. 6. Intermediate force devices will be used only in circumstances prescribed herein, with required prior approvals. 7. In each facility, all weapons and related equipment will be stored securely in designated areas to which only authorized persons have access. 8. In each facility, chemical agents and related security equipment will be inventoried at least monthly to determine their condition and expiration dates. 9. In each facility, a written record of routine and emergency distribution of security equipment will be maintained. 10. An employee will submit a written report no later than the end of his or her shift when force was used on any detainee for any reason, or if any detainee remains in any type of restraints at the end of that shift. This includes discharge of a firearm and use of less lethal devices to control detainees. 11. Telephonic notification to the FOD shall occur as soon as practicable. The Field Office Director will be notified of any use-of-force incident involving an ICE detainee within two business days via an ICE-approved form or IGSA equivalent. 12. Canines will not be used for force, control or intimidation of detainees. 13. Facilities will adhere to DHS’ Use of Deadly Force Policy. 8 ICE.2012FOIA3030001493 Attachment 1 14. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. PART 3 ORDER 19 Disciplinary System 1. Detainees will be informed of facility rules and regulations, prohibited acts, disciplinary sanctions that may be imposed, their rights in the disciplinary system and the procedure for appealing disciplinary findings. 2. Each facility will have graduated severity scales of prohibited acts and disciplinary consequences. 3. Where permitted by facility policy, staff will informally settle minor transgressions by mutual consent, whenever possible. 4. Staff who witness a prohibited act that cannot or should not be resolved informally, or have reason to suspect that a detainee has engaged in a prohibited act, will prepare a clear, concise, and complete Incident Report. 5. Each Incident Report will be objectively and impartially investigated and reported, ordinarily by a person of supervisory rank. 6. When appropriate, a serious incident that may constitute a criminal act will be referred to the proper investigative agency, and the administrative investigation will be suspended, pending the outcome of that referral. 7. At each step of the disciplinary and appeal process, the detainee will be advised of his or her rights in a language he or she understands, and translation or interpretation services will be provided as needed. 8. A Unit Disciplinary Committee (UDC) will further investigate and adjudicate the incident and may impose minor sanctions or refer the matter to a higher level disciplinary panel. 9. An Institution Disciplinary Panel (IDP) will conduct formal hearings on Incident Reports referred from UDCs and may impose higher level sanctions for “Greatest” and “High” level prohibited acts. 10. Detainees before the IDP will be afforded a staff representative, upon request, or automatically if the detainee is illiterate, has limited English language skills or otherwise needs special assistance. 11. Actions of the IDP will be reviewed by the facility administrator, who may concur with the findings and sanctions or modify them. 12. At all steps in the disciplinary process, any sanctions imposed will be commensurate with the severity of the committed prohibited act and intended to encourage the detainee to conform with rules and regulations in the future. 13. All steps of the disciplinary process will be done within the required time limits. 14. At all steps of the disciplinary process, accurate and complete records will be maintained. The detainee will receive copies of all reports, exhibits, and other documents considered or generated in the hearing process, except insofar as the disclosure of such documents may pose an imminent threat to the safety and security of the facility staff or other detainees, or if the document or other evidence is otherwise protected from disclosure. 9 ICE.2012FOIA3030001494 Attachment 1 15. If a detainee is found not guilty at any stage of the disciplinary process, the incident records will not be placed or retained in the detainee’s file, even if they are retained elsewhere for statistical or historical purposes. 16. Detainees will be able to appeal disciplinary decisions through a formal grievance system. No detainee will be harassed, disciplined, punished, or otherwise retaliated against for filing a complaint or grievance. 17. Detainees shall be afforded the following rights: the right to protection from abuse, the right to freedom from discrimination, the right to pursue a grievance, the right to correspond with persons or organizations and the right to due process. 18. The applicable content and procedures in this standard will be communicated to the detainee in a language or manner which the detainee can understand. PART 4 CARE 20 Food Service 1. All detainees will be provided nutritionally balanced diets that are reviewed at least quarterly by food service personnel and at least annually by a qualified nutritionist or dietician. 2. Detainees, staff and others will be protected from harm and facility order will be maintained by the application of sound security practices in all aspects of food service and dining room operations. 3. Detainees, staff, and others will be protected from injury and illness by adequate food service training and the application of sound safety and sanitation practices in all aspects of food service and dining room operations. 4. Dining room facilities and operating procedures will provide sufficient space and time for detainees to eat meals in a relatively relaxed, unregimented atmosphere. 5. Food service facilities and equipment will meet established governmental health and safety codes, as documented by an independent, outside source. 6. Detainees, staff, and others will be protected from health-related harm by advance medical screening and clearance before any detainee is assigned to work in food service operations. 7. Food service areas will be continuously inspected by food service staff and other assigned personnel on schedules determined by the food service administrator and by applicable policy requirements. 8. Stored food goods will be maintained in accordance with required conditions and temperatures. 9. Therapeutic medical diets and supplemental food will be provided as prescribed by appropriate clinicians. 10. Special diets and special ceremonial meals will be provided for detainees whose religious beliefs require the adherence to religious dietary laws. 11. Detainees will receive a religious or special diet free of any personal cost. 12. Food will never be used for reward or punishment. 10 ICE.2012FOIA3030001495 Attachment 1 21 Hunger Strikes 1. Any detainee who does not eat for 72 hours will be referred to the medical department for evaluation and possible treatment. 2. When medically advisable, a detainee on a hunger strike will be isolated for close supervision, observation, and monitoring. 3. The ICE/ERO Field Office Director (FOD) will be notified when a detainee is on a hunger strike. 4. The detainee’s health will be carefully monitored and documented, as will the detainee’s intake of foods and liquids. 5. A detainee on a hunger strike will be counseled and advised of the medical risks and will be encouraged to end the hunger strike or accept medical treatment. 6. Involuntary medical treatment will be administered only with the medical, psychiatric, and legal safeguards specified herein. 7. A record of interactions with the striking detainee, provision of food, attempted and successful medical treatment, and communications between the Clinical Medical Authority, Facility Administrator, and ICE/ERO will be established. 8. The information in this detention standard will be communicated in a language or other manner which the detainee can understand. 22 Medical Care 1. Detainees will have access to a continuum of health care services, including prevention, health education, diagnosis, and treatment. 2. Health care needs will be met in a timely and efficient manner. 3. Newly admitted detainees will be informed, orally and in writing, about how to access health services. 4. Detainees will be able to initiate requests for health services on a daily basis. 5. Detainees will receive timely follow-up to their health care requests. 6. Detainees will have continuity of care from admission to transfer, discharge, or removal, including referral to community-based providers when indicated. 7. A detainee who needs health care beyond facility resources will be transferred in a timely manner to an appropriate facility where care is available. A written list of referral sources, including emergency and routine care, will be maintained as necessary and updated at minimum annually. 8. A transportation system will be available that ensures timely access to health care services that are only available outside the facility, including: prioritization of medical need, urgency (such as the use of ambulance instead of standard transportation) and transfer of medical information. 9. A detainee who requires close, chronic or convalescent medical supervision will be treated in accordance with a written plan approved by licensed physician, dentist, or mental health practitioner that includes directions to health care providers and other involved medical personnel. 11 ICE.2012FOIA3030001496 Attachment 1 10. Detainees will have access to specified 24-hour emergency medical, dental, and mental health services. 11. Minimum requirements for medical housing units will be met. 12. Female detainees will undergo pregnancy testing and pregnancy management services. 13. Screening, prevention and control measures will be utilized to assist in prevention and management of infectious and communicable diseases. 14. Biohazardous waste will be managed and medical and dental equipment decontaminated in accordance with standard medical practices and in compliance with applicable laws. 15. Detainees with chronic conditions will receive care and treatment for conditions where non-treatment would result in negative outcomes or permanent disability as determined by the clinical medical authority. 16. The facility administrator will develop a plan to ensure that ICE is notified in writing of any detainee whose special medical or mental health needs require special consideration in such matters as housing, transfer, or transportation. 17. Detainees will have access to emergency and specified routine dental care provided under direction and supervision of a licensed dentist. 18. Detainees will be provided health education and wellness information. 19. Each newly admitted detainee, including transfers, will receive a documented medical, dental, and mental health screening upon intake and, within 14 days of arrival, a comprehensive health appraisal by qualified personnel in a private setting as practicable to ensure safety. 20. Detainees with suspected or known mental health concerns will be referred as needed for evaluation, diagnosis, treatment, and stabilization. 21. Mental health crisis intervention services will be identified and available for detainees who experience acute mental health episodes. 22. Restraints for medical or mental health purposes will be authorized only by the facility’s clinical medical authority, in accordance with the requirements specified in this Detention Standard. 23. Prior to placement in a non-detention facility or special unit within the facility specifically designated for the care of the severely mentally ill or developmentally disabled, a detainee shall be afforded due process in compliance with applicable laws. 24. Medical and dental orthoses or prostheses and other aids to impairment are supplied in a timely manner when the health of the detainee would otherwise be adversely affected, as determined by the responsible physician or dentist. 25. Detoxification from alcohol, opiates, hypnotics, other stimulants, and sedatives is done only under medical supervision in accordance with applicable laws. 26. Pharmaceuticals and non-prescription medicines will be secured, stored and inventoried. 12 ICE.2012FOIA3030001497 Attachment 1 27. Prescriptions and medications will be ordered, dispensed, and administered in a timely and sufficient manner as prescribed by a health care professional. 28. Health care services will be administered by the health administrative authority, and clinical decisions will be the sole province of the clinical medical authority. 29. Health care services will be provided by a sufficient number of appropriately trained and qualified personnel, whose duties are governed by thorough and detailed job descriptions and who are verifiable licensed, certified, credentialed, and/or registered in compliance with applicable state and federal requirements. 30. Detention and health care personnel will be trained, initially and annually, to respond to health-related emergency situations within four minutes and in the proper use of emergency medical equipment 31. Information about each detainee’s health status will be treated as confidential, and health records will be maintained in accordance with accepted standards separately from other detainee detention files and be accessible only in accordance with written procedures and applicable laws. Health record files on each detainee will be well organized, available to all practitioners, and properly maintained and safeguarded. 32. Informed consent standards will be observed and adequately documented. Staff will make reasonable efforts to ensure that detainees understand their medical condition and care. 33. Medical and mental health interviews, screenings, appraisals, examinations, and procedures will be conducted in settings that respect detainees’ privacy in accordance with safe and orderly operations of the facility. 34. Detainees will be provided same sex chaperones as appropriate or as requested. 35. When a detainee is transferred to another facility, the transferring facility will send a completed medical transfer summary and other medical documentation as appropriate to the receiving facility. 36. Detainees in Special Management Units will have access to the same health care services as detainees in the general population. 37. Non-English speaking detainees and/or detainees who are deaf and/or hard at hearing will be provided interpretation/translation services or other assistance as needed for medical care activities. 38. Detainees with special needs, including physical or developmental disabilities, will be evaluated and given the appropriate care and communication their situation requires. 23 Personal Hygiene 1. Each facility will maintain an inventory of clothing, bedding, linens, towels and personal hygiene items that is sufficient to meet the needs of detainees. 2. Each detainee will have suitable, clean bedding, linens, blankets, and towels. 13 ICE.2012FOIA3030001498 Attachment 1 3. Each detainee will have sufficient clean clothing that is properly fitted, climatically suitable, durable, and presentable. 4. Detainees will be held accountable for clothing, bedding, linens, and towels assigned to them. 5. Detainees, including those with disabilities, will be able to maintain acceptable personal hygiene practices. 24 Suicide Prevention and Intervention 1. All staff responsible for supervising detainees will be trained, initially during orientation and at least annually, on effective methods of suicide prevention and intervention with detainees. 2. Staff will act to prevent suicides with appropriate sensitivity, supervision, and medical referrals. 3. Any clinically suicidal detainee will receive preventive supervision, treatment, and therapeutic follow-up, in accordance with ICE policy. 4. The information in this standard will be communicated in a language or manner which the detainee can understand. 25 Terminal Illness, Advance Directives, and Death 1. The continuum of health care services provided detainees will address terminal illness, fatal injury, and advance directives. 2. Each detainee who has a terminal illness or potentially fatal injury will receive medical care consistent with standard medical practices. 3. In the event of a detainee’s death, specified officials and the detainee’s designated next of kin will be immediately notified. 4. In the event of a detainee’s death, required notifications will be made to authorities outside of ICE/ERO (such as the local coroner or medical examiner), and required procedures will be followed regarding such matters as autopsies, death certificates, burials, and the disposition of decedent’s property. Established guidelines and applicable laws will be observed in regard to notification of a detainee death while in custody. 5. The medical records of detainees addressed herein will be complete. 6. The information in this standard will be communicated in a language or manner which the detainee can understand. PART 5 ACTIVITIES 26 Correspondence and Other Mail 1. Detainees will be able to correspond with their families, the community, legal representatives, government offices, and consular officials. 2. Detainees will be notified of the facility’s rules on correspondence and other mail through the Detainee Handbook, or supplement, which is provided to each detainee upon admittance. 14 ICE.2012FOIA3030001499 Attachment 1 3. The amount and content of correspondence detainees send at their own expense will not be limited except to protect public safety or facility security and order. 4. Indigent detainees will receive a specified postage allowance to maintain community ties and necessary postage for privileged correspondence. 5. Detainees will have access to general interest publications. 6. Incoming and outgoing mail, with the exception of Special Correspondence and Legal Mail, will be opened to inspect for contraband and to intercept cash, checks, and money orders. 7. General correspondence will be read or rejected only to protect the safe, secure and orderly operation of the facility, and detainees will be notified in writing when correspondence is withheld in part or in full. 8. Detainees will be permitted to send Special Correspondence and Legal Mail to a specified class of persons and organizations, and incoming mail from these persons will opened only in the presence of the detainees (unless waived) to check for contraband (except when contamination is suspected). 9. Incoming and outgoing letters will be held for no more than 24 hours and packages no more than 48 hours before distribution, excluding weekends, holidays, or exceptional circumstances. 10. Detainees in SMUs will have the same correspondence privileges as detainees in the general population. 11. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 27 Escorted Trips for Non-Medical Emergencies 1. Within the constraints of safety and security, selected detainees will be able to visit critically ill members of the immediate family or to attend their funerals, while under constant staff supervision. 2. Safety and security will be primary considerations in planning, approving, and escorting a detainee out of a facility for a non-medical emergency. 28 Marriage Requests 1. Each marriage request from an ICE/ERO detainee will receive a case-by-case review. 2. Consistency in decisions to approve or deny a marriage request will be achieved by the application of guidelines. 3. Ordinarily, a detainee’s request for permission to marry will be granted. 29 Recreation 1. Detainees will have daily opportunities to participate in leisure-time activities outside their respective cells or rooms. 2. Detainees will have access to exercise opportunities and equipment, including at least one hour daily of physical exercise outside the cell, and outdoors, when practicable. 3. Any detainee housed in a facility that cannot meet minimum standards for indoor and outdoor recreation will be considered for voluntary transfer to a 15 ICE.2012FOIA3030001500 Attachment 1 facility that does. 4. Each detainee in an SMU will receive (or be offered) a minimum of one hour of exercise per day, five days a week, unless documented security or safety considerations dictate otherwise. 5. Each citizen volunteer who provides or participates in facility recreational programs will complete an appropriate, documented orientation program and sign an acknowledgement of his or her understanding of the applicable rules and procedures and agreement to comply with them. 30 Religious Practices 1. Detainees will have opportunities to participate in practices of their religious faith that are deemed essential by that faith, limited only by a documented showing of threat to the safety of persons involved in such activity itself, or disruption of order in the facility. 2. All religions represented in a detainee population will have equal status without discrimination based on any detainee’s race, ethnicity, religion, national origin, gender, sexual orientation, or disability. 3. Each facility’s religious program will be planned, administered, and coordinated in an organized and orderly manner. 4. Adequate space, equipment and staff (including security and clerical) will be provided for conducting and administering religious programs. 5. Detainees of faiths not directly represented by chaplaincy staff will be assisted in contacting external clergy or religious service providers. 6. Each facility’s religious program will be augmented and enhanced by community clergy, contractors, volunteers and groups that provide individual and group assembly religious services and counseling. 7. Detainees in Special Management Units and hospital units will have access to religious programs and services. 8. Special diets will be provided for detainees whose religious beliefs require the adherence to religious dietary laws. 9. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner that the detainee can understand. 31 Telephone Access 1. Detainees will have reasonable and equitable access to reasonably priced telephone services. 2. Detainees with hearing or speech disabilities will have reasonable accommodations to allow for appropriate telephone services. 3. Detainees in Special Management Units will have access to telephones, commensurate with facility security and good order. 4. Detainees will be able to make free calls to the ICE/ERO-provided list of free legal service providers for the purpose of obtaining initial legal representation, to consular officials and to the DHS Office of Inspector General. 5. Telephone access procedures will foster legal access. 6. Telephones will be maintained in proper working order. 16 ICE.2012FOIA3030001501 Attachment 1 7. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 32 Visitation 1. Detainees will be able to receive visits from their families, associates, legal representatives, consular officials, and others in the community. 2. Visits between legal representatives and assistants and an individual detainee are confidential and shall not be subject to auditory supervision. Private consultation rooms shall be available for such meetings. 3. Detainees will be advised of their right to contact their consular representatives and receive visits from their consulate officers. 4. Detainees will be advised of visiting privileges and procedures as part of the facility’s admission and orientation program in a language they can understand. 5. Information about visiting policies and procedures will be readily available to the public. 6. The number of visitors a detainee may receive and the length of visits will be limited only by reasonable constraints of space, scheduling, staff availability, safety, security, and good order. The minimum duration for a visit shall be 30 minutes. 7. Visitors will be required to adequately identify themselves and register to be admitted into a facility, and safety, security and good order will be maintained. 8. A background check will be conducted on all new volunteers prior to their being approved to provide services to detainees. 9. Each new volunteer will complete an appropriate, documented orientation program and sign an acknowledgement of his or her understanding of the applicable rules and procedures and agreement to comply with them. 10. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 33 Voluntary Work Program 1. Detainees may have opportunities to work and earn money while confined, subject to the number of work opportunities available and within the constraints of safety, security, and good order. 2. Detainees will be able to volunteer for work assignments but otherwise not be required to work, except to do personal housekeeping. 3. Essential operations and services will be enhanced through productivity from detainees. 4. The negative impact of confinement will be reduced through less idleness, improved morale and fewer disciplinary incidents. 5. Detainee working conditions will comply with all applicable federal, state, and local work safety laws and regulations. 17 ICE.2012FOIA3030001502 Attachment 1 6. There will be no discrimination regarding voluntary work program access based on any detainee's race, religion, national origin, gender, sexual orientation, or disability. 7. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. PART 6 JUSTICE 34 Detainee Handbook 1. Upon admission to a facility, each detainee will be provided the comprehensive written orientation materials in the form of a detainee handbook. The local facility shall provide a detainee handbook supplement, which describes such matters as: • grievance system, • services and programs, • medical care, • law libraries and legal material, • correspondence and other material, • staff–detainee communication • classification system, and • disciplinary system, 2. Each detainee will verify, by signature and date, receipt of those orientation materials, and that acknowledgement will be maintained in the detainee’s detention file. 3. The ICE National Detainee Handbook will be provided in English, Spanish, and other languages as determined necessary by the Field Office Director (FOD). Orientation materials will be read to detainees who cannot read, or they will be provided the material via audio or video recordings. 4. Interpretative services will be provided to detainees who do not speak the languages in which the orientation materials are written. 5. The information in this standard will be communicated in a language or manner which the detainee can understand. 35 Grievance System 1. Detainees will be informed about the facility’s informal and formal grievance system in a language or manner he or she understands. 2. Staff and detainees will mutually resolve most complaints and grievances orally and informally in their daily interaction. 3. Detainees will be able to file formal grievances, including medical grievances, and receive written responses, including the basis for the decision, in a timely manner. 4. Detainees will be able to file emergency grievances that involve an immediate threat to their safety or welfare and receive written responses, including the basis for the decision, in a timely manner. 5. Detainees will be able to appeal initial decisions on grievances to at least one higher level of review. 18 ICE.2012FOIA3030001503 Attachment 1 6. Accurate records will be maintained on grievances filed and their resolution. 7. No detainee will be harassed, disciplined, punished, or otherwise retaliated against for filing a complaint or grievance. 8. The applicable contents and procedures in this standard will be communicated in a language or manner which the detainee can understand. 36 Law Libraries and Legal Material 1. Detainees will have regular access (no less than five hours per week) to law libraries, legal materials and related materials. 2. Detainees will not be forced to forgo recreation time to use the law library and requests for additional time to use the law library shall be accommodated to the extent possible, including accommodations of work schedules when practicable, consistent with the orderly and secure operation of the facility. 3. Detainees will have access to courts and counsel. 4. Detainees will be able to have confidential contact with attorneys and their authorized representatives in person, on the telephone and through correspondence. 5. Detainees will have access to a properly equipped law library, legal materials and equipment to facilitate the preparation of documents as well as photocopying resources. 6. Detainees who are illiterate, non-English-speaking or indigent will receive appropriate special assistance. 7. Detainees in special management units will have access to legal materials on the same basis as the general population. 8. The applicable contents and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 37 Legal Rights Group Presentations 1. Detainees will have access to available group presentations on United States immigration law and procedures. 2. Persons and organizations requesting to make such group presentations will be able to obtain clear information about how to request such visits and how to conduct them. 3. Facility security and good order will be maintained. 4. Detainees shall not be subject to reprisals, retaliation, or penalties for attending legal rights group presentations. 5. Detainees will be able to communicate and correspond with representatives from the legal groups who make presentations at the facilities. 6. Detainees will have access to information and materials provided by legal groups. Organizations will be permitted to distribute information in response to specific legal inquiries. 7. Foreign nationals will have access to the diplomatic representative of their country of origin. 19 ICE.2012FOIA3030001504 Attachment 1 PART 7 ADMINISTRATION & MANAGEMENT 38 Detention Files 1. A Detention File will be maintained on each detainee admitted to a detention facility for more than 24 hours. 2. Each Detention File will include all documents, forms, and other information specified herein. 3. The security of each Detention File and its contents will be maintained. 4. Staff will have access to Detention Files, as needed, for official purposes. 5. Information from a Detention File will be released to an outside third party only with the detainee’s signed consent. 6. Release of information on detainees will be in accordance with applicable federal and state regulations. 7. Electronic record-keeping systems and data will be protected from unauthorized access. 8. Field Offices will maintain files necessary to carry out their responsibilities and will maintain them for a minimum of 18 months for auditing purposes. 9. Inactive, closed Detention Files will be properly archived. 39 News Media Interviews and Tours 1. The public and the media will be informed of operations and events within the facility’s areas of responsibility. 2. The privacy of detainees and staff will be protected, including the right of a detainee to not be photographed or recorded. 40 Staff Training 1. Before assuming duties, each new employee, contractor, or volunteer will be provided an appropriate orientation to the facility and the ICE/ERO National Detention Standards. 2. All part-time staff and contract personnel shall receive formal orientation training appropriate to their assignments. Any part-time, volunteer, or contract personnel working more than twenty hours per week shall receive training appropriate to their position and commensurate with their full-time colleagues. 3. Training for staff, contractors, and volunteers will be provided by instructors who are qualified to conduct such training. 4. Staff and contractors who have minimal detainee contact (such as clerical and other support staff) will receive initial and annual training commensurate with their responsibilities. 5. Professional, support, and health care staff and contractors who have regular or daily contact with detainees, or who have significant responsibility involving detainees, will receive initial and annual training commensurate with their position. 6. Security staff and contractors will receive initial and annual training commensurate with their position. 20 ICE.2012FOIA3030001505 Attachment 1 7. Facility management and supervisory staff and contractors will receive initial and annual training commensurate with their position. 8. Personnel and contractors assigned to any type of emergency response unit or team will receive initial and annual training commensurate with these responsibilities including annual refresher courses or emergency procedures and protocols. 9. Personnel and contractors authorized to use firearms will receive appropriate training before being assigned to a post involving their use and will demonstrate competency in firearms use at least annually. 10. Personnel and contractors authorized to use chemical agents will receive thorough training in their use and in the treatment of individuals exposed to a chemical agent. 11. Security staff and contractors will be trained in self-defense and use-of-force procedures to include confrontation avoidance and emergency protocols. 12. In addition to employment training requirements, employees and contractors will be encouraged to continue their education and professional development through such incentives as salary enhancement, reimbursement of costs, and administrative leave. 13. Initial orientation, initial training, and annual training programs will include information on drug-free workplace requirements and procedures. 14. Initial orientation, initial training, and annual training programs will include information on the facility’s written code of ethics. 15. Initial orientation, initial training, and annual training programs will include updates on new issues and procedures and include reviews of the Detainee Handbook and detainee rights. 16. New staff, contractors, and volunteers will acknowledge in writing that they have reviewed facility work rules, ethics, regulations, conditions of employment, and related documents, and a copy of the signed acknowledgement will be maintained in each person’s personnel file. 17. Training shall be conducted on the requirements of special-needs detainees. 41 Transfer of Detainees 1. Decisions to transfer detainees will be made by authorized officials on the basis of complete and accurate case information. 2. The legal representative-of-record will be properly notified when a detainee is transferred, in accordance with sound security practices. 3. The detainee will be properly notified, orally and in writing when he or she is being transferred to another facility in accordance with sound security practices. 4. Transportation and receiving facility staff will have accurate and complete records on each transferred detainee. 5. Transfer of detainees will be accomplished safely and securely, particularly those with special health care concerns including appropriate medical information. 21 ICE.2012FOIA3030001506 Attachment 1 6. Transferred detainees funds, valuables and other personal property will be safeguarded. 7. The applicable content and procedures in this Standard will be communicated to the detainee in a language or manner which the detainee can understand. 42 Definitions A-FILE, ALIEN FILE - The legal file maintained by DHS for each detainee. Contents include but are not limited to the detainee’s identification documents (passport, driver's license, other identification cards, etc.), photographs, immigration history, prior criminal record if any, and all documents and transactions relating to the detainee's immigration case. ACA – American Correctional Association. ADMINISTRATIVE HEALTH AUTHORITY - The administrative authority is responsible for all access to care, personnel, equipment, and fiscal resources to support the delivery of health care services. ADMINISTRATIVE SEGREGATION - A form of separation from the general population used when the continued presence of the detainee in the general population would pose a threat to life, property, self, other detainees or staff, or to the security or orderly running of the facility. This housing status also includes detainees who require protective custody, those who cannot be placed in the local population because they are en route to another facility (holdovers), those who are awaiting a hearing before a disciplinary panel and those requiring separation for medical reasons. ADMISSION/ADMISSIONS PROCESS - In-processing of newly arrived detainees, which includes an orientation to the policies, programs, rules, and procedures of the facility. Classification, assignment of living quarters, various inspections, medical screening and safeguarding of funds, valuables and other personal property is completed during this process. AMBULATORY RESTRAINTS - "Soft" or "hard" equipment used to restrict a detainee’s movement but leaving him or her able to eat, drink or attend to basic bodily functions without staff intervention. AMMUNITION CONTROL OFFICER (ACO) – An individual who has been designated in writing as the officer responsible for the physical and administrative control of ammunition in the authorizing official's area of accountability. ATTORNEY - Any person who is a member in good standing of the bar of the highest court of any state, possession, territory, commonwealth or the District of Columbia, and is not under an order of any court suspending, enjoining, restraining, disbarring or otherwise restricting him or her in the practice of law. (See 8 CFR § 1.1(f)). 22 ICE.2012FOIA3030001507 Attachment 1 BODY-CAVITY SEARCH - The visual inspection or physical probing of body openings (anus, vagina, ears, nose, mouth, etc) where weapons, drugs, or other contraband could be secreted. This is the most intrusive means of searching an individual, reserved for instances where other search techniques have been considered but rejected as ineffective under the particular circumstances of the case. Body-cavity search procedures govern physical probes, but not visual inspections. For example, the procedures would not be appropriate for a visual inspection of the inside of the mouth, nose, or ears, unless contraband is found during the course of that inspection. Body-search procedures apply whenever contraband is found, because retrieving/seizing the item will involve physical entry into or probing within the cavity (in this example, the mouth, nose, or ear). CAUSTIC - Capable of burning, corroding, eroding or destroying by chemical action. CENSUS CHECK- See INFORMAL COUNT CHAIN OF COMMAND - Order of authority (rank): executive, senior management, senior staff, etc. The position titles may vary according to the type of facility (SPC, CDF, or IGSA) and local facility titles. The on-site order of authority at a detention facility descends from the facility administrator to assistant or associate facility administrators to department heads to shift supervisors and other supervisors. Similarly, the ICE/ERO chain-of-command at a detention facility descends from the Officer–In-Charge (OIC) to the Associate OIC to the Chief Detention Enforcement Officer/Chief of Security, Detention Operations Supervisor, etc. CHEMICAL - A substance with a distinct molecular composition produced by or used in a chemical process. CHIEF OF SECURITY – A generic term for the department head in charge of a detention facility’s security employees and operations. The position titles may vary according to the type of facility (SPC, CDF, or IGSA) and local facility titles. Ordinarily, a chief of security (Chief Detention Enforcement Agent, captain, etc.) is organizationally directly under an assistant or associate facility administrator. CLASS R (RESTRICTED) TOOLS - Devices to which detainees are forbidden access except in the presence and constant supervision of staff for reasons of safety or security. Class R includes devices that can be used to manufacture or serve as weapons capable of doing serious bodily harm or structural damage to the facility. All portable power tools and accessories are in this category. Class R also includes ladders and other such items that are not inherently dangerous but could prove useful in unauthorized activities, such as escape attempts. 23 ICE.2012FOIA3030001508 Attachment 1 CLASSIFICATION - A process used to make housing and program assignments by assessing detainees on the basis of objective information about past behavior, criminal records, special needs, etc. CLINICAL DIRECTOR (CD) –An official with overall responsibility for the delivery of health care services to ICE detainees. CLINICAL MEDICAL AUTHORITY - The medical authority is responsible for the delivery of all health care services to the detainee population. These services include, but are not limited to, medical, nursing, dental, mental health and nutritional services. COMBUSTIBLE LIQUID—A substance with a flash point at or above 100° Fahrenheit. COMMISSARY—An area or system where detainees may purchase approved items. CONSULTATION VISITATION - A discussion, either in person or by telephone, between a detainee subject to Expedited Removal and a person of the detainee's choosing. CONTACT VISIT—A meeting between detainee and another person authorized to take place in an area free of obstacles or barriers that prevent physical contact. CONTAINER—Any bag, barrel, bottle, box, can, cylinder, drum, reaction vessel, storage tank, or other vessel holding a hazardous chemical; does not include pipes or piping systems. CONTRABAND—Any unauthorized item in the facility: illegal, prohibited by facility rules, or otherwise posing a threat to the security or orderly operation of the facility. This includes unauthorized funds. CONTRACT DETENTION FACILITY (CDF) – A facility that provides detention services under a competitively bid contract awarded by the ICE. CONTROL OFFICER—An officer who directs security activities from the Control Center. COUNT SLIP - Documentation of the number of detainees confirmed present during a population count in a specific area, signed by the officers involved in the count. CORRESPONDENCE—Letters, postcards and other forms of written material not classified as packages or publications. Large envelopes containing papers 24 ICE.2012FOIA3030001509 Attachment 1 qualify as correspondence, but boxes, sacks, and other shipping cartons do not. Books, magazines, newspapers and other incoming printed matter are not “correspondence.” CRIMINAL ALIEN—A foreign national convicted of one or more crimes. DETAINEE HANDBOOK—The policies and procedures governing detainee life in the facility: daily operations, rules of conduct, sanctions for rule violations, recreation and other programs, services, etc.; defined in writing and provided to each detainee upon admission to the facility. DETENTION FILE – Contents include receipts for funds, valuables, and other personal property; documentation of disciplinary action; reports on detainee behavior; detainee's written requests, complaints, and other communications; official responses to detainee communications; records from Special Management Unit, etc. DIETICIAN - Individual registered or eligible for registration with the American Dietetic Association or who has the documented equivalent in education, training, or experience, with evidence of relevant continuing education. DISCIPLINARY HEARING—Non-judicial administrative procedure to determine whether substantial evidence supports finding a detainee guilty of a rule violation. DISCIPLINARY COMMITTEE - One or more impartial staff members who conduct and/or oversee a disciplinary hearing. A lower-level committee (Unit Disciplinary Committee) investigates a formal Incident Report and may impose minor sanctions or refer the matter to a higher-level disciplinary committee. A higher-level committee (Institution Disciplinary Panel) conducts formal hearings on Incident Reports referred from the lower level committee and may impose higher level sanctions for higher level prohibited acts. Also see “INSTITUTION DISCIPLINARY PANEL.” DISCIPLINARY SEGREGATION—Confinement in a cell removed from the general population after a serious violation of facility rules in accordance with written procedures. DIHS – Division of Immigration Health Services DRY CELL – A cell or room without running water where a detainee can be closely observed by staff until the detainee has voided or passed contraband or until sufficient time has elapsed to preclude the possibility that the detainee is concealing contraband. Dry cells may be used when there is reasonable suspicion that a detainee has ingested contraband or concealed contraband in a body cavity. 25 ICE.2012FOIA3030001510 Attachment 1 EMERGENCY CHANGES - Measures immediately necessary to maintain security or to protect the health and safety of staff and detainees. EXPOSURE/EXPOSED—Subjected or potentially subjected to a hazardous substance by any means (inhalation, ingestion, skin contact, absorption, etc.). FACE-TO-PHOTO COUNT—A process that verifies identity of each detainee by comparing every person present with the photographic likeness on his/her housing card. FACILITY ADMINISTRATOR – A generic term for the chief executive officer of a detention facility. The formal title may vary (warden, officer in charge, sheriff, jail administrator, etc.). FIELD OFFICE DIRECTOR (FOD) - Individual with chief responsibility for facilities in his assigned geographic area. FIREARMS CONTROL OFFICER (FCO) - Individual designated responsible for the physical and administrative control of all firearms under the jurisdiction of the authorizing official. FLAMMABILITY HAZARD—Has a flash point below 200 degrees Fahrenheit, closed cup, or is subject to spontaneous heating. FLAMMABLE LIQUID—A substance with a flash point below 100 degrees Fahrenheit (37.8 Centigrade). FLASH POINT—The minimum temperature at which the vapor of a combustible liquid can form an ignitable mixture with air. FOOD SERVICE ADMINISTRATOR (FSA)—The official responsible for planning, controlling, directing, and evaluating Food Service Department operations. FORMAL COUNT—Detainee population assembled at specific times for attendance check, conducted in accordance with written procedures. FOUR/FIVE-POINT RESTRAINT—A restraint system that confines an individual to a bed or bunk in either a supine or prone position. Ordered by the facility administrator when a detainee’s unacceptable behavior appears likely to continue risking injury to self or others. FULL-TIME WORK ASSIGNMENT—Employed from beginning to end of a shift. FUNDS—Cash, checks, money orders, and other negotiable instruments. 26 ICE.2012FOIA3030001511 Attachment 1 GENERAL CORRESPONDENCE—All correspondence other than "Special Correspondence." GENERAL POPULATION – Detainees whose housing and activities are not specially restricted. The term is ordinarily used to differentiate detainees in the “general population” from those in Special Housing Units. GRIEVANCE—A complaint based on a circumstance or incident perceived as unjust. HARD CONTRABAND—Any item that poses a serious threat to the life, safety or security of the facility detainees or staff. HEALTH AUTHORITY—The Health Administrator or Agency responsible for the provision of health care services at a facility or system of facilities. The responsible physician may be the Health Authority. Health Authority may also be referred to as the Medical Department. HEALTH CARE PRACTITIONER - Defined as an individual who is licensed, certified, or credentialed by a state, territory, or other appropriate body to provide health care services within the scope and skills of the respective health care profession. HEALTH HAZARD—Includes carcinogens, toxic agents, reproductive toxins, irritants, corrosives, senitizers, hepatotoxins, nephrotoxins, neurotoxins, and other agents that act on the hemopoietic system or damage the lungs, skin, eyes, or mucous membranes. HEALTH SCREENING-A system for preliminary assessment of the physical and mental condition of individual detainees upon arrival at the facility; conducted by health care personnel or by a health trained officer. The combination of structured inquiry and observation is designed to prevent new arrivals, who appear to pose a health or safety threat to themselves or others, from moving into the general population. HEALTH SERVICES ADMINISTRATOR (HSA)-Executive responsible for the facility's health care program; may also serve as Clinical Director. HOLD ROOM-A secure area used for temporary confinement of detainees before in-processing, institutional appointments (court, medical), release, transfer to another facility, or deportation-related transportation. HOLY DAY-A day specified for religious observance. 27 ICE.2012FOIA3030001512 Attachment 1 HUNGER STRIKE - A voluntary fast undertaken as a means of protest or manipulation. Whether or not a detainee actually declares that he or she is on a hunger strike, staff are required to refer any detainee who is observed to not have eaten for 72 hours for medical evaluation and monitoring. ILLEGAL CONTRABAND—Any item prohibited by law, the possession of which constitutes grounds for felony or misdemeanor charges. INDIGENT - Without funds, or with only nominal funds. Ordinarily, a detainee is considered "indigent" if he or she has less than $15.00 in his or her account. INDOOR RECREATION AREA-A covered and enclosed exercise space 1,000 square feet or larger, encompassing 15 square feet per detainee for the planned capacity (number using the space at one time). INFORMAL COUNT-Population count conducted according to no fixed schedule, when detainees are working, engaged in other programs, or involved in recreational activities. Unless a detainee is missing, these counts are not reported; also called "census check" or "irregular count." INFORMAL RESOLUTION - Brings closure to a complaint or issue of concern to a detainee, satisfactory to the detainee and staff member involved; does not require filing of a written grievance. INFORMED CONSENT - A patient’s knowing choice about a medical treatment or procedure, made after a physician or other healthcare provider discloses whatever information a reasonably prudent provider in the medical community would give to a patient regarding the diagnosis, risks and benefits involved in the proposed treatment or procedure, and prognosis. IN-PROCESSING – Administrative processing of a detainee arriving at a detention facility (See “Admissions”). INSTITUTION DISCIPLINARY PANEL (IDP)-Review board responsible for conducting disciplinary hearings and imposing sanctions for cases of detainee misconduct referred for disposition following the hearing. The IDP usually comprises a Hearing Officer and representatives of different departments in the facility. INTERGOVERNMENTAL SERVICE AGREEMENT (IGSA)-A cooperative agreement between ICE and any State, territory or political subdivision for the construction, renovation or acquisition of equipment, supplies or materials required to establish acceptable conditions of confinement and detention services. ICE may enter into an IGSA with any such unit of government guaranteeing to provide bed space for ICE detainees, and to provide the clothing, medical care, 28 ICE.2012FOIA3030001513 Attachment 1 food and drink, security and other services specified in the ICE/ERO Detention Standards; facilities providing such services are referred to as "IGSA facilities." INVESTIGATING OFFICER - An individual of supervisory or higher rank who conducts an investigation of alleged misconduct and was not involved in the incident; usually a Supervisory Detention Enforcement Officer or shift supervisor. IRREGULAR COUNT-See INFORMAL COUNT. LEGAL ASSISTANT - An individual (other than an interpreter) who, working under the direction and supervision of an attorney or other legal representative, assists with group presentations and in representing individual detainees. Legal assistants may interview detainees, assist detainees in completing forms and deliver papers to detainees without the supervisory attorney being present. LEGAL CORRESPONDENCE – See “SPECIAL CORRESPONDENCE” LEGAL FILE- See A-FILE. LEGAL REPRESENTATIVE – An attorney or other person representing another in a matter of law, including law students, law graduates not yet admitted to the bar; “reputable individuals”; accredited representatives; accredited officials and attorneys outside the United States (see 8 CFR § 292.1, "Representation and Appearances"). LEGAL RIGHTS GROUP PRESENTATION - Informational session held in a detention facility by an attorney or other legal representative to inform detainees about U.S. immigration law and procedures; not a forum for providing confidential or case-specific legal advice. LIFE-SUSTAINING PROCEDURE (LIFE SUPPORT) – A medical intervention or procedure that uses artificial means to sustain a vital function. MAIL INSPECTION-Examination of incoming and outgoing letters, packages, etc., for contraband, including cash, checks and money orders. MASTER COUNT-Total number of detainees housed at a facility. MATERIAL SAFETY DATA SHEET (MSDS)-Basic information about a hazardous chemical, prepared and issued by the manufacturer, in accordance with Occupational Safety and Health Administration regulations (see 29 CFR 1910.1200; see also OSHA Form 174); among other things, specifies precautions for normal use, handling, storage, disposal, and spill cleanup. 29 ICE.2012FOIA3030001514 Attachment 1 MEDICAL PERSONNEL -Those individuals authorized by a "scope of practice" or "scope of privileges" to perform health care delivery consistent with their licensure, certification or training. MENTAL HEALTH PROVIDER - psychiatrist, clinical or counseling psychologist, physician, licensed clinical social worker or any other mental health professional licensed to practice and provide mental health services at the independent level. MESSENGER-A person (neither a legal representative nor a legal assistant) whose purpose is to deliver or convey documents, forms, etc., to and from the detainee; not afforded the visitation privileges of legal representatives and legal assistants. MINOR-A juvenile; a person under the age of 18. NATIONAL COMMISSION ON CORRECTIONAL HEALTH CAREEstablishes the standards for health service in correctional facilities on which accreditation is based. NATIONAL FIRE PROTECTION ASSOCIATION-Principal source of fire protection standards and codes. NCCHC – National Commission on Correctional Healthcare. NON-CONTACT VISIT-Visitation with a barrier preventing physical contact between the detainee and his or her visitors. NON-MEDICAL EMERGENCY ESCORTED TRIP-Authorized detainee visit to a critically ill member of his/her immediate family, or to attend the funeral of a member of his/her immediate family. "Immediate family" member refers to a parent (including stepparent and foster parent), child, spouse, sister, or brother of the detainee. NON-MERIT FACTOR - Any characteristic or factor immaterial to a detainee’s mental or physical ability to perform a given assignment. NON-SECURITY KEY – A key which if duplicated by unauthorized persons and/or lost, would not constitute an emergency requiring urgent action; not critical to facility safety and security. OUT COUNTS-Detainees temporarily away from the facility, but included in the master count. 30 ICE.2012FOIA3030001515 Attachment 1 OUTDOOR RECREATION AREA-Open-air space for exercise or other leisure activities, large enough to allow 15 square feet per detainee for the largest group expected to use the area at any one time; but not less than 1,500 square feet. PAT-DOWN SEARCH-Relies on the sensitivity of the officer's hands as they tap or run over the detainee's clothed body; may require the detainee to reveal pocket contents. The least intrusive body search. PHYSICAL EXAMINATION—A thorough evaluation of an individual’s physical condition and medical history conducted by or under the supervision of a trained medical professional. PLAN OF ACTION-Describes steps the facility will take to convert a condition that has caused a determination of noncompliance with a standard. POSSESSION - Control over an item on one's person, or in one's assigned or personal space. POST ORDERS—Written orders that specify the duties of each position, hourby-hour, and the procedures the post officer will follow in carrying out those duties. PROGRESSIVE RESTRAINTS-Control the detainee in the least restrictive manner required, until and unless the detainee's behavior warrants stronger and more secure means of inhibiting movement. PROTECTIVE CUSTODY (PC)—Administrative segregation for the detainee's own safety. REASONABLE SUSPICION—Not intuition, but articulable facts that lead staff to suspect a particular person is concealing a weapon, contraband, or evidence of a crime. RELIGIOUS PRACTICES-Worship, observances, services, meetings, ceremonies, etc., associated with a particular faith; access to religious publications, religious symbolic items, religious counseling and religious study classes; and adherence to dietary rules and restrictions. REPRESENTATIVE OF THE NEWS MEDIA-Persons whose principle employment is to gather, document or report news for:  A newspaper that circulates among the general public and publishes news of a general interest such as political, religious, commercial, or social affairs. A key criterion is whether the paper qualifies to publish legal notices in the community in which it is located.  A news magazine with a national circulation sold to the general public by newsstands and mail subscription. 31 ICE.2012FOIA3030001516 Attachment 1  A national or international news service.  A radio or television news program of a station licensed by the Federal Communications Commission. SALLY PORT-An enclosure situated in the perimeter wall or fence surrounding the facility, containing double gates or doors, of which one cannot open until the other has closed, to prevent a breach in the perimeter security; handles pedestrian and/or vehicular traffic. SANITATION-The creation and maintenance of hygienic conditions; in the context of food, involves handling, preparing, and storing items in a clean environment, eliminating sources of contamination. SATELLITE FEEDING-Food served and consumed in a location other than where prepared. SECURITY KEY— A key which if duplicated by unauthorized persons and/or lost, would jeopardize life, safety, property or security; or would facilitate escape. SEGREGATION—Confinement in an individual cell isolated from the general population; for administrative, disciplinary, or protective reasons. SERVICE PROCESSING CENTER (SPC) - A detention facility the primary operator and controlling party of which is ICE. SEXUAL ACT -- Contact between the penis and the vulva or the penis and the anus, where contact involving the penis occurs upon penetration, however slight; contact between the mouth and the penis, the mouth and the vulva, or the mouth and the anus; or the penetration, however slight, of the anal or genital opening of another by a hand or finger or by any object, with an intent to abuse, humiliate, harass, degrade, arouse or gratify the sexual desire of any person. SHIFT – The time period of an employee work shift or watch -- for example, the morning shift, day shift, or evening shift. SHIFT SUPERVISOR -- A generic term for the detention security supervisor in charge of operations during a shift. The position titles may vary according to the type of facility (SPC, CDF, or IGSA) and local facility titles. Ordinarily, a shift supervisor (Detention Operations Supervisor, lieutenant, etc.) is, organizationally, directly under the chief of security (Chief Detention Enforcement Agent, captain, etc.). SOFT CONTRABAND-Any unauthorized item that does not constitute hard contraband, i.e., does not pose a serious threat to human safety or facility security; includes that quantity of an item possessed in an amount exceeding the established limit. 32 ICE.2012FOIA3030001517 Attachment 1 SPECIAL CORRESPONDENCE - “Special Correspondence” is the term for detainees’ written communications to or from private attorneys and other legal representatives; government attorneys; judges, courts; embassies and consulates; the president and vice president of the United States, members of Congress, the Department of Justice (including the DOJ Office of the Inspector General), the Department of Homeland Security Office for Civil Rights and Civil Liberties, the Department of Homeland Security (including U.S. Immigration and Customs Enforcement, the Office of Detention and Removal Operations, and the DHS Office of the Inspector General); the U.S. Public Health Service (including the Division of Immigration Health Services); administrators of grievance systems; and representatives of the news media. SPECIAL MANAGEMENT UNIT (SMU) - A housing unit for detainees in administrative or disciplinary segregation. SPECIAL-NEED DETAINEE - A detainee whose mental and/or physical condition requires special handling and treatment by staff. Special needs detainees include but are not limited to those who are emotionally disturbed, mentally challenged or mentally ill, physically disabled, infirm and drug or alcohol addicts/abusers. TERMINALLY ILL/INJURED - In critical condition, beyond medical intervention, with death imminent or expected during the course of detention or hospitalization according to the attending physician. TJC - The Joint Commission [formerly the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)], an independent, not-for-profit organization that evaluates and accredits more than 15,000 health care organizations and programs in the United States. TJC is the Nation’s predominant standards-setting and accrediting body in health care. TOXIC - Poisonous; capable of causing injury or death. TRAINING - An organized, planned, and evaluated activity designed to achieve specific learning objectives and enhance personnel performance. Training may occur on site, at an academy or training center, an institution of higher learning, professional meetings, or through contract service or closely supervised on-thejob training. Training programs usually include requirements for completion, attendance records, and certification of completion. Meetings of professional associations are considered training where there is clear evidence of the direct bearing on job performance. In all cases, the activity must be part of an overall training program. 33 ICE.2012FOIA3030001518 Attachment 1 UNENCUMBERED SPACE - Open, usable space measuring at least seven feet in at least one dimension, free of plumbing fixtures, desk, locker, bed, and other furniture and fixtures (measured in operational position). UNAUTHORIZED FUNDS - Negotiable instruments (checks, money orders, etc.) or cash in a detainee's possession exceeding the facility-established limit. UNAUTHORIZED PROPERTY- Not inherently illegal, but against the facility's written rules. UNIT DISCIPLINARY COMMITTEE - See DISCIPLINARY COMMITTEE. VOLUNTEER GROUP - Individuals who collectively donate time and effort to enhance the activities and programs offered to detainees; selected on basis of personal qualities and skills (recreation, counseling, education, religion, etc.). WORK ASSIGNMENT - Carpentry, plumbing, food service and other operational activities included in the facility's Voluntary Work Program, for which a detainee may volunteer. 34 ICE.2012FOIA3030001519 Attachment 2 TITLE 29--LABOR PART 4_LABOR STANDARDS FOR FEDERAL SERVICE CONTRACTS--Table of Contents Subpart A Service Contract Labor Standards Provisions and Procedures Sec. 4.6 Labor standards clauses for Federal service contracts exceeding $2,500. The clauses set forth in the following paragraphs shall be included in full by the contracting agency in every contract/Inter-Governmental Service Agreement (IGSA) entered into by the United States or the District of Columbia, in excess of $2,500, or in an indefinite amount, the principal purpose of which is to furnish services through the use of service employees: (a) Service Contract Act of 1965, as amended: This contract/IGSA is subject to the Service Contract Act of 1965 as amended (41 U.S.C. 351 et seq.) and is subject to the following provisions and to all other applicable provisions of the Act and regulations of the Secretary of Labor issued there under (29 CFR part 4). (b)(1) Each service employee employed in the performance of this Contract/IGSA by the contractor or any subcontractor shall be paid not less than the minimum monetary wages and shall be furnished fringe benefits in accordance with the wages and fringe benefits determined by the Secretary of Labor or authorized representative, as specified in any wage determination attached to this contract. (2)(i) If there is such a wage determination attached to this Contract/IGSA, the contracting officer shall require that any class of service employee which is not listed therein and which is to be employed under the Contract/IGSA (i.e., the work to be performed is not performed by any classification listed in the wage determination), be classified by the contractor so as to provide a reasonable relationship (i.e., appropriate level of skill comparison) between such unlisted classifications and the classifications listed in the wage determination. Such conformed class of employees shall be paid the monetary wages and furnished the fringe benefits as are determined pursuant to the procedures in this section. (ii)Such conforming procedure shall be initiated by the contractor prior to the performance of contract/IGSA work by such unlisted class of employee. A written report of the proposed conforming action, including information regarding the agreement or disagreement of the authorized representative of the employees involved or, where there is no authorized representative, the employees themselves, shall be submitted by the contractor to the contracting officer no later than 30 days after such unlisted class of employees performs any Contract/IGSA work. The contracting officer shall review the proposed action and promptly submit a report of the action, together with the agency's recommendation and all pertinent information including the position of the contractor and the employees, to the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, for review. The Wage and Hour Division will approve, modify, or disapprove the action or render a final determination in the event of disagreement within 30 days of receipt or will notify the contracting officer within 30 days of receipt that additional time is necessary. Page 1 of 8 ICE.2012FOIA3030001520 Attachment 2 (iii) The final determination of the conformance action by the Wage and Hour Division shall be transmitted to the contracting officer who shall promptly notify the contractor of the action taken. Each affected employee shall be furnished by the contractor with a written copy of such determination or it shall be posted as a part of the wage determination. (iv)(A) The process of establishing wage and fringe benefit rates that bears a reasonable relationship to those listed in a wage determination cannot be [[Page 41]] reduced to any single formula. The approach used may vary from wage determination to wage determination depending on the circumstances. Standard wage and salary administration practices, which rank various job classifications by pay grade pursuant to point schemes or other job factors may, for example, be relied upon. Guidance may also be obtained from the way different jobs are rated under Federal pay systems (Federal Wage Board Pay System and the General Schedule) or from other wage determinations issued in the same locality. Basic to the establishment of any conformable wage rate(s) is the concept that a pay relationship should be maintained between job classifications based on the skill required and the duties performed. (B) In the case of a Contract/IGSA modification, an exercise of an option or extension of an existing contract, or in any other case where a contractor succeeds a Contract/IGSA under which the classification in question was previously conformed pursuant to this section, a new conformed wage rate and fringe benefits may be assigned to such conformed classification by indexing (i.e., adjusting) the previous conformed rate and fringe benefits by an amount equal to the average (mean) percentage increase (or decrease, where appropriate) between the wages and fringe benefits specified for all classifications to be used on the Contract/IGSA which are listed in the current wage determination, and those specified for the corresponding classifications in the previously applicable wage determination. Where conforming actions are accomplished in accordance with this paragraph prior to the performance of Contract/IGSA work by the unlisted class of employees, the contractor shall advise the contracting officer of the action taken but the other procedures in paragraph (b) (2) (ii) of this section need not be followed. (C) No employee engaged in performing work on this Contract/IGSA shall in any event be paid less than the currently applicable minimum wage specified under section 6(a) (1) of the Fair Labor Standards Act of 1938, as amended. (v) The wage rate and fringe benefits finally determined pursuant to paragraphs (b)(2)(i) and (ii) of this section shall be paid to all employees performing in the classification from the first day on which Contract/IGSA work is performed by them in the classification. Failure to pay such unlisted employees the compensation agreed upon by the interested parties and/or finally determined by the Wage and Hour Division retroactive to the date such class of employees commenced Contract/IGSA work shall be a violation of the Act and this contract.(vi) Upon discovery of failure to comply with paragraphs (b)(2)(i) through (v) of this section, the Wage and Hour Division shall make a final determination of conformed classification, wage rate, and/or fringe benefits which shall be retroactive to the date such class of employees commenced Contract/IGSA work. (3) If, as authorized pursuant to section 4(d) of the Service Contract Act of 1965 as amended, the term of this Contract/IGSA is more than 1 year, the minimum monetary wages and fringe benefits required to be paid or furnished there under to service employees shall be subject to adjustment after 1 year and not less often than once every 2 years, pursuant to wage determinations Page 2 of 8 ICE.2012FOIA3030001521 Attachment 2 to be issued by the Wage and Hour Division, Employment Standards Administration of the Department of Labor as provided in such Act. (c) The contractor or subcontractor may discharge the obligation to furnish fringe benefits specified in the attachment or determined conformably thereto by furnishing any equivalent combinations of bona fide fringe benefits, or by making equivalent or differential payments in cash in accordance with the applicable rules set forth in subpart D of 29 CFR part 4, and not otherwise. (d)(1) In the absence of a minimum wage attachment for this contract, neither the contractor nor any subcontractor under this Contract/IGSA shall pay any person performing work under the Contract/IGSA (regardless of whether they are service employees) less than the minimum wage specified by section 6(a)(1) of the Fair Labor Standards Act of 1938. Nothing in this provision shall relieve the contractor or any subcontractor of any other obligation under [[Page 42]] law or Contract/IGSA for the payment of a higher wage to any employee. (2) If this Contract/IGSA succeeds a contract, subject to the Service Contract Act of 1965 as amended, under which substantially the same services were furnished in the same locality and service employees were paid wages and fringe benefits provided for in a collective bargaining agreement, in the absence of the minimum wage attachment for this Contract/IGSA setting forth such collectively bargained wage rates and fringe benefits, neither the contractor nor any subcontractor under this Contract/IGSA shall pay any service employee performing any of the Contract/IGSA work (regardless of whether or not such employee was employed under the predecessor contract), less than the wages and fringe benefits provided for in such collective bargaining agreements, to which such employee would have been entitled if employed under the predecessor contract, including accrued wages and fringe benefits and any prospective increases in wages and fringe benefits provided for under such agreement. No contractor or subcontractor under this Contract/IGSA may be relieved of the foregoing obligation unless the limitations of Sec. 4.1b(b) of 29 CFR part 4 apply or unless the Secretary of Labor or his authorized representative finds, after a hearing as provided in Sec. 4.10 of 29 CFR part 4 that the wages and/or fringe benefits provided for in such agreement are substantially at variance with those which prevail for services of a character similar in the locality, or determines, as provided in Sec. 4.11 of 29 CFR part 4, that the collective bargaining agreement applicable to service employees employed under the predecessor Contract/IGSA was not entered into as a result of arm's-length negotiations. Where it is found in accordance with the review procedures provided in 29 CFR 4.10 and/or 4.11 and parts 6 and 8 that some or all of the wages and/or fringe benefits contained in a predecessor contractor's collective bargaining agreement are substantially at variance with those which prevail for services of a character similar in the locality, and/or that the collective bargaining agreement applicable to service employees employed under the predecessor Contract/IGSA was not entered into as a result of arm's-length negotiations, the Department will issue a new or revised wage determination setting forth the applicable wage rates and fringe benefits. Such determination shall be made part of the Contract/IGSA or subcontract, in accordance with the decision of the Administrator, the Administrative Law Judge, or the Administrative Review Board, as the case may be, irrespective of whether such issuance occurs prior to or after the award of a Contract/IGSA or subcontract. 53 Comp. Gen. 401 (1973). In the case of a wage determination issued solely as a result of a finding of substantial Page 3 of 8 ICE.2012FOIA3030001522 Attachment 2 variance, such determination shall be effective as of the date of the final administrative decision. (e) The contractor and any subcontractor under this Contract/IGSA shall notify each service employee commencing work on this Contract/IGSA of the minimum monetary wage and any fringe benefits required to be paid pursuant to this contract, or shall post the wage determination attached to this contract. The poster provided by the Department of Labor (Publication WH 1313) shall be posted in a prominent and accessible place at the worksite. Failure to comply with this requirement is a violation of section 2(a) (4) of the Act and of this contract. (f) The contractor or subcontractor shall not permit any part of the services called for by this Contract/IGSA to be performed in buildings or surroundings or under working conditions provided by or under the control or supervision of the contractor or subcontractor which are unsanitary or hazardous or dangerous to the health or safety of service employees engaged to furnish these services, and the contractor or subcontractor shall comply with the safety and health standards applied under 29 CFR part 1925. (g)(1) The contractor and each subcontractor performing work subject to the Act shall make and maintain for 3 years from the completion of the work records containing the information specified in paragraphs (g)(1) (i) through (vi) of this section for each employee subject to the Act and shall make them available for inspection [[Page 43]] and transcription by authorized representatives of the Wage and Hour Division, Employment Standards Administration of the U.S. Department of Labor: (i) Name and address and social security number of each employee. (ii)The correct work classification or classifications, rate or rates of monetary wages paid and fringe benefits provided, rate or rates of fringe benefit payments in lieu thereof, and total daily and weekly compensation of each employee. (iii) The number of daily and weekly hours so worked by each employee. (iv) Any deductions, rebates, or refunds from the total daily or weekly compensation of each employee. (v) A list of monetary wages and fringe benefits for those classes of service employees not included in the wage determination attached to this Contract/IGSA but for which such wage rates or fringe benefits have been determined by the interested parties or by the Administrator or authorized representative pursuant to the labor standards clause in paragraph (b) of this section. A copy of the report required by the clause in Paragraph (b) (2) (ii) of this section shall be deemed to be such a list. (vi) Any list of the predecessor contractor's employees which had been furnished to the contractor pursuant to Sec. 4.6(l)(2). (2) The contractor shall also make available a copy of this Contract/IGSA for inspection or transcription by authorized representatives of the Wage and Hour Division. Page 4 of 8 ICE.2012FOIA3030001523 Attachment 2 (3) Failure to make and maintain or to make available such records for inspection and transcription shall be a violation of the regulations and this contract, and in the case of failure to produce such records, the contracting officer, upon direction of the Department of Labor and notification of the contractor, shall take action to cause suspension of any further payment or advance of funds until such violation ceases. (4) The contractor shall permit authorized representatives of the Wage and Hour Division to conduct interviews with employees at the worksite during normal working hours. (h) The contractor shall unconditionally pay to each employee subject to the Act all wages due free and clear and without subsequent deduction (except as otherwise provided by law or Regulations, 29 CFR part 4), rebate, or kickback on any account. Such payments shall be made no later than one pay period following the end of the regular pay period in which such wages were earned or accrued. A pay period under this Act may not be of any duration longer than semi-monthly. (i) The contracting officer shall withhold or cause to be withheld from the Government prime contractor under this or any other Government Contract/IGSA with the prime contractor such sums as an appropriate official of the Department of Labor requests or such sums as the contracting officer decides may be necessary to pay underpaid employees employed by the contractor or subcontractor. In the event of failure to pay any employees subject to the Act all or part of the wages or fringe benefits due under the Act, the agency may, after authorization or by direction of the Department of Labor and written notification to the contractor, take action to cause suspension of any further payment or advance of funds until such violations have ceased. Additionally, any failure to comply with the requirements of these clauses relating to the Service Contract Act of 1965, may be grounds for termination of the right to proceed with the Contract/IGSA work. In such event, the Government may enter into other contracts or arrangements for completion of the work, charging the contractor in default with any additional cost. (j) The contractor agrees to insert these clauses in this section relating to the Service Contract Act of 1965 in all Subcontracts subject to the Act. The term contractor as used in these clauses in any subcontract shall be deemed to refer to the subcontractor, except in the term Government prime contractor. (k)(1) As used in these clauses, the term service employee means any person engaged in the performance of this Contract/IGSA other than any person employed in a bona fide executive, administrative, or professional capacity, as those terms are defined in part 541 of title 29, Code of Federal Regulations, as of July [[Page44)) 30, 1976, and any subsequent revision of those regulations. The term service employee includes all such persons regardless of any contractual relationship that may be alleged to exist between a contractor or subcontractor and such persons. (2) The following statement is included in contracts pursuant to section 2(a) (5) of the Act and is for informational purposes only: The following classes of service employees expected to be employed under the Contract/IGSA with the Government would be subject, if employed by the contracting agency, to the provisions of 5 U.S.C. 5341 or 5 U.S.C. 5332 and Page 5 of 8 ICE.2012FOIA3030001524 Attachment 2 would, if so employed, be paid not less than the following rates of wages and fringe benefits: Employee class GS-05 GS-07 wage-fringe benefit $14.24 $17.64 Search current rates at http://www.opm.gov/oca/08tables/ (l)(1) If wages to be paid or fringe benefits to be furnished any service employees employed by the Government prime contractor or any subcontractor under the Contract/IGSA are provided for in a collective bargaining agreement which is or will be effective during any period in which the Contract/IGSA is being performed, the Government prime contractor shall report such fact to the contracting officer, together with full information as to the application and accrual of such wages and fringe benefits, including any prospective increases, to service employees engaged in work on the contract, and a copy of the collective bargaining agreement. Such report shall be made upon commencing performance of the contract, in the case of collective bargaining agreements effective at such time, and in the case of such agreements or provisions or amendments thereof effective at a later time during the period of Contract/IGSA performance, such agreements shall be reported promptly after negotiation thereof. (2) Not less than 10 days prior to completion of any Contract/IGSA being performed at a Federal facility where service employees may be retained in the performance of the succeeding Contract/IGSA and subject to a wage determination which contains vacation or other benefit provisions based upon length of service with a contractor (predecessor) or successor (Sec. 4.173 of Regulations, 29 CFR part 4), the incumbent prime contractor shall furnish to the contracting officer a certified list of the names of all service employees on the contractor's or subcontractor's payroll during the last month of Contract/IGSA performance. Such list shall also contain anniversary dates of employment on the Contract/IGSA either with the current or predecessor contractors of each such service employee. The contracting officer shall turn over such list to the successor contractor at the commencement of the succeeding contract. (m) Rulings and interpretations of the Service Contract Act of 1965, as amended, are contained in Regulations, 29 CFR part 4. (n)(1) By entering into this contract, the contractor (and officials thereof) certifies that neither it (nor he or she) nor any person or firm who has a substantial interest in the contractor's firm is a person or firm ineligible to be awarded Government contracts by virtue of the sanctions imposed pursuant to section 5 of the Act. (2) No part of this Contract/IGSA shall be subcontracted to any person or firm ineligible for award of a Government Contract/IGSA pursuant to section 5 of the Act. (3) The penalty for making false statements is prescribed in the U.S. Criminal Code, 18 U.S.C. 1001. Page 6 of 8 ICE.2012FOIA3030001525 Attachment 2 (o) Notwithstanding any of the clauses in paragraphs (b) through (m) of this section relating to the Service Contract Act of 1965, the following employees may be employed in accordance with the following variations, tolerances, and exemptions, which the Secretary of Labor, pursuant to section 4(b) of the Act prior to its amendment by Public Law 92-473, found to be necessary and proper in the public interest or to avoid serious impairment of the conduct of Government business: (1)Apprentices, student-learners, and workers whose earning capacity is impaired by age, physical, or mental deficiency or injury may be employed at wages lower than the minimum wages otherwise required by section 2(a) (1) or([Page 45]] (2)(b)(1) of the Service Contract Act without diminishing any fringe benefits or cash payments in lieu thereof required under section 2(a) (2) of that Act, in accordance with the conditions and procedures prescribed for the employment of apprentices, student-learners, handicapped persons, and handicapped clients of sheltered workshops under section 14 of the Fair Labor Standards Act of 1938, in the regulations issued by the Administrator (29 CFR parts 520, 521, 524, and 525). (3) The Administrator will issue certificates under the Service Contract Act for the employment of apprentices, student-learners, handicapped persons, or handicapped clients of sheltered workshops not subject to the Fair Labor Standards Act of 1938, or subject to different minimum rates of pay under the two acts, authorizing appropriate rates of minimum wages (but without changing requirements concerning fringe benefits or supplementary cash payments in lieu thereof), applying procedures prescribed by the applicable regulations issued under the Fair Labor Standards Act of 1938 (29 CFR parts 520, 521, 524, and 525). (4) The Administrator will also withdraw, annul, or cancel such certificates in accordance with the regulations in parts 525 and 528 of title 29 of the Code of Federal Regulations. (p) Apprentices will be permitted to work at less than the predetermined rate for the work they perform when they are employed and individually registered in a bona fide apprenticeship program registered with a State Apprenticeship Agency which is recognized by the U.S. Department of Labor, or if no such recognized agency exists in a State, under a program registered with the Bureau of Apprenticeship and Training, Employment and Training Administration, U.S. Department of Labor. Any employee who is not registered as an apprentice in an approved program shall be paid the wage rate and fringe benefits contained in the applicable wage determination for the journeyman classification of work actually performed. The wage rates paid apprentices shall not be less than the wage rate for their level of progress set forth in the registered program, expressed as the appropriate percentage of the journeyman's rate contained in the applicable wage determination. The allowable ratio of apprentices to journeymen employed on the Contract/IGSA work in any craft classification shall not be greater than the ratio permitted to the contractor as to his entire work force under the registered program. (q) Where an employee engaged in an occupation in which he or she customarily and regularly receives more than $30 a month in tips, the amount of tips received by the employee may be credited by the employer against the minimum wage required by Section 2(a)(1) or 2(b)(1) of the Act to the extent Page 7 of 8 ICE.2012FOIA3030001526 Attachment 2 permitted by section 3(m) of the Fair Labor Standards Act and Regulations, 29 CFR Part 531. To utilize this provison: (1)The employer must inform tipped employees about this tip credit allowance before the credit is utilized; (2)The employees must be allowed to retain all tips (individually or through a pooling arrangement and regardless of whether the employer elects to take a credit for tips received); (3) The employer must be able to show by records that the employee receives at least the applicable Service Contract Act minimum wage through the combination of direct wages and tip credit; (4) The use of such tip credit must have been permitted under any predecessor collective bargaining agreement applicable by virtue of section 4(c) of the Act. (r) Disputes concerning labor standards. Disputes arising out of the labor standards provisions of this Contract/IGSA shall not be subject to the general disputes clause of this contract. Such disputes shall be resolved in accordance with the procedures of the Department of Labor set forth in 29 CFR parts 4, 6, and 8. Disputes within the meaning of this clause include disputes between the contractor (or any of its subcontractors) and the contracting agency, the U.S. Department of Labor, or the employees or their representatives.(The information collection, recordkeeping, and reporting requirements contained in this section have been approved by the Office of Management and Budget under the following numbers: [[Page 46]] -----------------------------------------------------------------------Paragraph OMB control number ----------------------------------------------------------------------(b)(2) (i)--(iv).................................... 1215-0150 (e)................................................. 1215-0150 (g)(1) (i)--(iv).................................... 1215-0017 (g)(1) (v), (vi).................................... 1215-0150 (l) (1), (2)........................................ 1215-0150 (q)(3).............................................. 1215-0017 ----------------------------------------------------------------------[48 FR 49762, Oct. 27, 1983; 48 FR 50529, Nov. 2, 1983, as amended at 61 FR 68663, Dec. 30, 1996] Page 8 of 8 ICE.2012FOIA3030001527 (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) ICE.2012FOIA3030001528 new A 201102141 REGISTER OF WAGE DETERMINATIONS UNDER U.S. DEPARTMENT OF LABOR THE SERVICE CONTRACT ACT EMPLOYMENT STANDARDS ADMINISTRATION By direction of the Secretary of Labor WAGE AND HOUR DIVISION . WASHINGTON D.C. 20210' . I . Wage Determination No.: 2011?0214 Diane C. Koplewski DiViSion of ReViSion 1 Director Wage Determinations Date of Last Rev151on: 11/07/2011 State: Pennsy'lvaniaI Area: PennsyiVania County of Pike Empioyed on Department of Hea1th Human Services contract for comprehensive deterntion serv1ces between 1 .Pike County Pennsyivania and Pike County Correctiona1 Corrections I Officers, American Federation of State County Mun1c1pa1 Emp1oyees, District Councj} 87, effective January 1, 2010 through December 31, 2013.. The wa rates and fringe benefits paid by above.entity are hereby adopted as prevai ing. NOTE: This.501e source wage-determination was issued based on your e98 request. P1ease note that a soie source wage determination is on1y appiicabie to contracts for which the contractor a state or Ioca1 government or other entity) is the on1y entity in the ioca1ity that can perform the contracted-for services. Thus, for example, if a state or 1oca1 government contractor seiects a subcontractor to perform the services after a sole source wage determination has been incorporated into a contract the contractor ceases to be the on1y entity that can erform such services), then the soie source wage determination is no 1onger appiica 1e to the contract, and the appropriate area?wide wage determination must be incorporated . into the contract instead. Under Section of the Service Contract Act no em Toyees shai] be paid Tess than the minimum wage specified by Section of Fair Labor Standards Act; $7.25 per hour, effective Juiy 24, 2009. Page 1 201102141 UNIFORM ALLOWANCE If empio ees are required to wear uniforms in the performance of this contract (either the terms of the Government contract, by the empioyer, by the state or 1oca1 1aw, etc.), the cost of furnishing such uniforms and maintaining (by 1aundering or dry cieaning) such uniforms is an expense that may not borne by an empToyee where such cost reduces the hour? rate beiow that required by the wage determination. The Department of Labor wi1? accept payment in accordance with the foi1owing standards as compiiance: The contractor or subcontractor is required to furnish a1} emp10yees with an . adequate number of uniforms without cost or to reimburse emp1oyees the actuai cost of the uniforms. In addition, where uniform c1eaning and maintenance is made the of the em Toyee, a1] contractors and subcontractors subject to this wage determination shai? (in the absence of a bona fide coiiective bargaining agreement providing for a different amount, or the furnishing of contrary I - a firmative proof as to the actual cost), reimburse a11 empioyees fOr such cieaning and maintenance at a rate of $3.35 per week (or $.67 cents per day). However, in those instances where the uniforms furnished are made of "wash and wear" materia1s, may be routine1y washed and dried with other persona] arments, and do not require any speciaT treatment such as dry cieaning, dai1y was ing, or commerciai 1aundering in order to meet the c1ean1iness or appearance standards set by the terms of the Government contract, by the contractor, by iaw, or by the nature of the work, there is no requirement that empioyees be reimbursed for uniform maintenance costs. Page 2 rr', 1. PAGE OF Tam-z? 0F _7 NO. 3: MEAT-E 4; REQNO 5. mom N0. (Ifappb?c'able) passes; Se?BEock 16 6.ISSUEDBY CODE CODE ICEJDMIDC ICE Detention Management Contact: 363 Dctc??gn Comets hm?gta?ons and Omicms Enfoxmmf O?ice ofAunisi?c-n and Custom Enforcemu?! Of?ce ofM?si?on 80iISiredNW,Suite930 ?reman, DC20536 .- - a AND ADDRESS OF CONTRACTOR Street, Comfy, 3mg, andZip Code} 91%. mm 0F NO. mama? CaricE - 17s Pichom?ty Btvd. 93. DATED (353m 11) . Lords? Valley, PA. 18428 - 7? 19A. MODIFICATION 0:8 WCFIORDER NO. ?15me 65A l1: 5900 1 IIOB. DATED (SEEM H) WWDIZ 11. ONLY TO mm or. SOLICITATIONS El 14. ANDDATESPECIFIEDMAY later, achtb. air-Wank? 12. ACCOUNTING-AND RPROPRIATEON DATA (flieun 13. THIS ITEM mom? To 0F comcryonnm A. THIS CHANGEORDERISISSUEDPURSUANTTO: 14 ARE . 8' B. THE Wan dale, FORTH IN 14,- runsumm minoan . . E. . 3 ismqmiedtosign??sdoaunuiandm 1 'oopiestothcm?ngof?ec. l4. OF WWMODECATIOIQ (Wed by UCF sedion hailing, blinding subject feasible. is tohoorpomeICE?l! mmw?wzn Sexual ?Jr .- Shoui?thetcbe and condi?onoftheayumida??edinmod; lOAon??smocE?ei?onyyou Into Wine 5 . 51m LDATS - . 160. DATE SIGNED mvm-mm 3mm (REV. m?ss)? Pmions Ediion Hans-Be rm a: USA FASR S243 ICE.2012FOIA3030001531 y. ,m . .mm um (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) (b)(6), (b)(7)(c) ICE.2012FOIA3030001532 REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF SHEET 2 NAME OF OFFEROR OR CONTRACTOR PIKE COUNTY OF HEMNO. SUPPUESBERWCES QUANHTYUNH AMOUNT (A) (B) (C) (E) (F) The IGSA period of performance is 11/09/2011 through 11/08/2016. All other terms and conditions of remain unchanged. Exempt Action: Period of Performance: 11/09/2011 to 11/08/2016 Invoicing Instructions: Service Providers/Contractors shall use these procedures when submitting an invoice. 1. Invoice Submission: Invoices shall be submitted in a .pdf format on a basis via email to: ice.dhs.gov Each email shall contain only one (1) invoice and the subject line of the email will annotate the invoice number. The emailed invoice shall include the bill to address shown below: DHS, ICE Financial Operations Burlington P.O. Box 1620 ATTN: ERO-FOD-FPA Williston, VT 05495?1620 Note: the Service Providers or Contractors Dunn and Bradstreet DUNS Number must be registered in the System for Award Management (SAM) at prior to award and shall be notated on every invoice submitted to ensure prompt payment provisions are met. The ICE program office identified in the task order/contract shall also be notated on every invoice. 7 2. Content of Invoices: Each invoice submission shall contain the following information: Name and address of the Service Provider/Contractor} Note: the name, address and DUNS number on the invoice MUST match the information in both the Contract/Agreement and the information in the SAM. If payment is remitted to another entity, the name, address and Continued NSN Y540-01-152-8067 OPTIONAL FORM 335 (4-35) - Sponsored by GSA PAGE OF CONTENUAHON SHEET 3 5 NAME OF OFFEROR 0R CONTRACTOR PIKE COUNTY OF IIEMNO. SUPPUESSERWCES QUANHTYUNW AMOUNT (A) (B) (C) (D) (E) (F) DUNS information of that entity must also be provided which will require Government verification before payment can be processed; (ii) Dunn and Bradstreet DUNS Number; Invoice date and invoice number; (iv) Agreement/Contract number, contract line item number and, if applicable, the order number; Description, quantity, unit of measure, unit price, extended price and period of performance of the items or services delivered; (vi) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading; (vii) Terms of any discount for prompt payment offered; Remit to Address; (ix) Name, title, and phone number of person to notify in event of defective invoice; and 3. Invoice Supporting DoCumentation. In order to ensure payment, the vendor must also submit supporting documentation to the Contracting Officers Representative (COR) identified in the contract as described below. Supporting documentation shall be submitted to the COR or contract Point of Contact (POC) identified in the contract or task order with all invoices, as appropriate. See paragraph 4 for details regarding the safeguarding of information. Invoices without documentation to support invoiced items, containing charges for items outside the scope of the contract, or not based on the most recent contract base or modification rates will be considered improper and returned for resubmission. Supporting documentation requirements include: Firm Fixed Price Items (items not subject to any adjustment on the basis of the contractors cost experience, such as pre-established guaranteed minimums for detention or transportation): do not require detailed supporting documentation unless specifically requested by the Government. Fixed Unit Price items (items for allowable incurred costs, such as detention and/or transportation services with no defined minimum quantities, stationary guard or escort services, transportation mileage or other Minor Charges Continued NSN OPTIONAL FORM 335 (4-85) Sponsored by GSA REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF CONTINUATION SHEET 4 5 NAME OF OFFEROR OR CONTRACTOR PIKE COUNTY OF ITEM NO. SUPPLIESISERVICES QUANTETY UNIT UNIT PRICE AMOUNT (A) (B) (C) (D) (E) (F) such as sack lunches and detainee wages): shall be fully supported with documentation substantiating the costs and/or reflecting the established price in the contract and submitted in .pdf format. Detention Services: (1) Bed day rate; Residents/detainees check-in and check~out dates; (3) Number of bed days multiplied by the bed day rate; (4) Name of each detainee; (5) Residents/detainees identification information Transportation Services: (1) The mileage rate being applied for that invoice. . (2) billing reports listing transportation services provided; number of miles; transportation routes provided; locations serviced and/or names/numbers of detainees transported; an itemized listing of all other charges; and, for reimbursable expenses travel eXpenses, special meals, etc.) copies of all receipts. Stationary Guard Services: (1) The itemized invoice shall state the number of hours being billed, the duration of the billing (times and_dates) and the name of the that was/were guarded. other Direct Charges: The invoice shall include appropriate supporting documentation-for any direct charge billed for reimbursement. 4. Safeguarding Information: As a contractor or vendor conducting business with Immigration and Customs Enforcement (ICE), you are required to comply with DHS Policy regarding the safeguarding of Sensitive Personally Identifiable Information (PII). Sensitive P11 is information that identifies an individual, including an alien, and could result in harm, embarrassment, inconvenience or unfairness. Examples of Sensitive PII include information such as: Social Security Numbers, Alien Registration Numbers (A?Numbers), or combinations of Continued NSN 7540-01-152-886? OPTIONAL FORM 336 (4-86) Sponsored by GSA 535 PAGE OF CONTINUATION SHEET 5 5 NAME OF OFFEROR 0R CONTRACTOR PEKE COUNTY OF N0. QUANTITY UNIT UNIT PRICE AMOUNT (A) (B) (C) (D) (E) (F) information such as the individualgs name or other unique identifier and full date of birth, citizenship, or immigration status. As part of your obligation to safeguard information, the follow precautions are required: Email supporting documents containing Sensitive PII in an attachment with password sent separately. Never leave paper documents containing Sensitive PII unattended and unsecure. When not in use, these documents will be locked in drawers, cabinets, desks, etc. so the information is not accessible to those Without a need to know. Use shredders when discarding paper documents containing Sensitive PII. Refer to the DHS Handbook for Safeguarding Sensitive Personally Identifiable information (March 2012) found at for more information on and/or examples of Sensitive PII. 5. If you have questions regarding payment, please contact ICE Financial Operations at 1?877-4 91- e?mail at (bxm,wx7xm 9ice.dhs.gov NSN 3'540?01452406? OPTIONAL FORM 336 (4-86) Sponsored by GSA - - .. -i -- - -- - -. AGREEMENTUNITED SECURITY - 3 .: . OFFICE. OF ENFORCEMENTAND REMOVAL OPERATIONS . States .. 'f .. Department. and Pike - Comm Provider?) the detention and. ($3136 of aliens? (?detainees?). The. - . is. luSed t0 fc?f?fr'joinitlyito ICEiand'th? Sewi?e'Prdifid?n 7 1 I .. - I IN WITNESS the 'undersighed, duly authorized of?cers, have subscribed their names'on behalf of the Pike Coimty, PA and Department of Homeland Security, - . 1mm? a?dCuStoms Enforcement-E 5: ACCEPTED: .3 U.S.. Immigration and customs Enforeement'i .. Contracting O?icer, U-S: and I I *Sign?tui Date: I - - f. ACCEPTED: Pike Commissioners 1' 506BroadStfeeti 3 Richard-A; 'Caridi -Pike..County.00miSSion?IS. . . . Intergovernmental;ServiCe Agreement?GSAArticle 2. 3.. ..4 andDischarging Detainees"; ..- ..6 ICE Performance-Based National Detention Standards and Other Applicable Standards - -- Article.6.i?Medical Services 't Sereening Requirements Article 8. .. '3 .- Article . Article-1'1. Adjusting-the: Bed Day Rate .. 14 *9 Article 12. . Furnished Propeny Hold Hamless ..16 '22. ?rt'iele l7 Article 15; Transportation i . .L. Miele 18. Contraet'ing Technical Representative (COTR) Article 19,. Labo'f.'Stand'ards 22 Article_;20, 'Noti?eatio?a?d Public Disclosures ..23 _"Article'21. ..23 .. Article 22. Detainee ..24 Article for Abuse, .. 25 Article 24. Detainee TelephoneServices-(DTS) ..25 '1 Article 25. .1 2 '3 Article 1. Purpose A: Pmose: The purpose of this Inter?Goveinrnental ServicezAgr'eement (IGSA) is to 0- "i . establish an Agreement between ICE and the Service Provider for the provision of the Vnecessary physical structure, equipment, facilities, perSOnnel, and services to provide a program of care in a properly staffed and secure environment the. under the authority of '3 the lininigration and Nationality Act, as amended." Alljpersons in the custody of ICE are 5, ?Administrative Detainees.? This term recognizes that ICE detainees are not charged violations and: are only held in custody to assure their presence throughout the administrative. hearmg-p'rocess. and to assure their presence: for removal ?om the 33': United States pursuant to a lawful ?nal order by Immigratien Appeals or other Federal judicial body. the Immigration court, theBoard of Agreement-Sets forth the responsibilities" of ICE Service ?Provider. The Service Provider shall provide. all personnel, management, equipment, Supplies, - and services necessary for perfonna?c'e of all aspects ._of the Agreement and I -- - 3 i - ensure" that the safekeeping, housing, subsistence, medical, other services :5 provided to IC_E_'detaine_es housed in the facility is consistent with ICE?sciVil detention authority, the PWS, IGSA requirements and. standards referenced in this agreement. . The Agreement states the services the. Service Provider Shall perform satisfactorily to {receive Payment from ICE at the rate prescribed in Articlel C. I - - - Rates; This is: a ?xedrate agreement, not a cost reimbursable agreement, With respect to .- the bed day rate for detainees.- ICE will be responsiblefor reviewing and approving the I costs aSSQCiated with this Agreement and subsequentmodi?cations utilizing all rate. Bed Day Rate from 12/1/2011 to 11/30/2014: applicable federal procurement and standards atithe bed day 82.31 per detainee 5*Esc0rt Services at Regular Rate 30.00 per hour "*EsCort Services at OvertimeRate 30.00 per hour >1?E?Station'alry Guard at Regular Rate -. 1 2} 30.00 per hour Guard at Overtime Rate; 3 30.00 per hour 1 5* Detainee Work-Program Reimbursement . per day - TranSpo'rtation'Mileagefrate to be intaccordance with GSA rates at? thetime of I I 3 f* See Article; 7, Article 16 {Aiftiele 2. General Commencement of Services: ICE is under no obligation to utilize the facilities identi?ed herein until? the need for detention'serVices has been identi?ed, funding Ihas'been' - {identi?ed and made available, and the Facility meets ICEirequirernents, and is in I .- compliance with ICE 2008 Performance-Based National DetentionStandards I. 3 presentng detainees for housing. Therefore, ICE may perform numerous assessments to ensure compliance prior to Funding The obligation of ICE to make payments to the Service Provider is contingent I I upon the availability of Federal funds. ICE will neither present detainees to the Service Provider nor direct performance of anyother services until ICE- has the'appropriate ?mding._ Orders will be placed under this'Agreement when speci?c requirements have I, been identi?ed'and ?mding Obligated; Performance under this Agreement is not . '2 authorized until the Contracting Of?cer issues aniorder in writing The effective date of the services will be negotiated and specified in this Agreement. The Service Provider. {accordance the agreed upon ramp?lp 131.311 shall be prepared to accept detainees upon issuance of task orderin Subcontractors: The Service Provider shalant-ify and obtain app-revel fremthe ICE Contrasting Of?cer if it intends to house ICE detainees in a facility other than the Pike ?County, PA. If either the Facility or any. ?lture-facility entity other than the SerVice Provider, will treat the :entityias a subcontractor to-the Service Provider. *The Service Provider shall obtain the. Gentracting Of?cer?s approval before :?subcontr'acting. the detentionand care of detainees to another entity, The Contracting Of?cer has the right to deny, withhold, or Withdraw approval of the proposed subcontractor. Upon approval by the Contracting Of?cer, the ?SerVice Provider shall _5 ensure that any subcontract includesall provisions of this Agreement, and shall provide ICE with cepies of all subcontracts. All payments will be made to the Service Provider. ICE will not aCCept invoices horn, or make payments to, a Subcontractor, Subcontractors that perform'under this agreement are subject to the terms conditions or this IGSA. Consistent. with Law: This is a ?rm ?xed rate Agreement, not a cost reimbursable Agreement. This. Agreement is permit_ted under applicable statutes, regulation, policies for judicial mandates. Any provision of this Agreement contrary to applicable statutes, . the balance of the Agreement. -- '3 Article regulation, policies or judicial mandates is null and void and shall not necessarily affect Covered Services Bedspace: The Service Provider shall provide 210 male and 0 female beds-on a space available basis,- with minimum availability of 210 beds. The ServiCe Providershall house alldetainees as determined within the Service Provider?_s_ classi?cation system'. Will be finan eially liable only for the actual detainee days as defined- Paragraph Basic-Needs: The Service Provider shall provide ICE detainees with safekeeping, 7- housing, subsistence, medical and other services in accordance with this Agreement. In . providing these services, the Service Provider shall ensure compliance with all applicable '.Ia_ws, regulations, ?re and safety cedes, policies and procedures. The types and levels-0f . - "Services shall be consistent with these the Service Provider rentinelyia??ord-sother -1 inmates. If the Service Provider determines that ICE-has delivered a person for custody - I morons?12-0002 Who is under the age of eighteen (18), the ServiCe-Provider shall not-house that person :with adult det_ainees and shall immediately notify the ICE COTR ordesignated ICE of?cial. ICE will remove the juvenile within seventy-two (72) hours. Unit of Service and Financial'Liability: The unit of service is calleda ?fBed Day? and is ?de?ned as one perSon per day. The bed day begins on the date of arrival. The Service Provider may bill ICE for'thc date of arrival but not the date of departure. The Service Provider shall not charge for costs that are not directly related to the housing and detention of detainees. Such unallowable costs include but are not limited to: ?3 1) Salaries of eleCted officials - - 2) Salaries of employees not directly engaged in the housing and detention of ,detainees'? _f .. 3.) {Indirect costs-in which a percentage of all local g0vernm'ent costs are pro-rated I and applied to individual departments unless, :those cest are allocated under an - {apprOVediCostAlloCatiOnPlanDetainee services? Which are not proVided to, or cannot be used by, Federal -- detaineesOperating costs of facilities not utilized-by Federal detainees - Interest on borrowing (however represented), bond discounts, costs of "?nancing/re?nancing, except as prescribed by OMB Circular Legal or professional fees (speci?cally legal expenses for prosecution of claims against the Federal Government, legal expenses individual detainees or i .- .. . inmates) - . . .. 8) Contingencies . Interpretive/Translation Services: The Service Provider shall make specialprovisions for translation Services for all non?English speaking, handicapped or illiterate detainees. 3 'Upon request, ICE will assist the Service Provider in obtaining translation services through a toll ?ee line. The Service Provider shall provide all instructions verbally, either in Englishor the detainees? language, as appropriate, to detainees who cannot read. Escort and Transportation Services: The Service Provider shall provide, upon request'_ - and as scheduled by ICE, neCessary escort and transportation services for ICE detainees f. :to and horn designated locations. . No ICE-Liability for Failure to Meet Minimum Guarantee: . ICE will not be liable for any failure to meet the minimum or populati0n guarantee if- such failure results directly from i: occurrence that impairs the" ability of ICE to use the 'faCility's capacity, and such .occurrenCe arises out Of causes beyond the control and without the fault or negligenCe of . .ICE. Such causes may include, but. are not limited to, acts of God Orthe public enemy, -f'f1res, ?oods, freight embargoe's, courtorders and extraordinarily severe Weather. This provision becomes effective only if ICE immediately noti?es theProvider of the extent and nature of the occurrence resultingin the: failure and takes all reasonable steps :to limit -. any adverse effects required by the Occurrence. - - 3 Article 4. Receiving and Discharging Detainees A. Required Activity: The Service Provider shall receive and discharge detainees only to. I and tram-properly identi?ed personnel or other prOperly identi?ed Federal law 3 enforcement of?cials with prior authorization from Presentation of US. 3 "Government identi?cation will constitute ?proper identification.?_ The Service Provider shall ?ll?niSh receiving and? discharging Servicesitwenty-four (2.4) hours per day, seven (7) {days per week.? ICE will furnish the Service Provider With reasonable notice. of receiving if {and discharging detainees. The ServiCe Provider? shall ensure positive identi?cation and recording of detainees-and officers. The'Service Provider shall not permit mediCal B. --or emergency discharges except through coordination with on??duty ICE officers. Emergency Situations: detainees shall not be released '?om the Facility into the __custody of otherFed'eral, state, or local of?cials. for any reason, except for medical or 2 5 emergencysituations, without express. authorization of I CE. Restricted Release of Detainees: The service Providershall not tel'ease ICE detainees "i . . '?om its physical custody to any persons other than thoSe' described in Paragraph A of I Article-IV for- any reason, exitept for either medical, other. emergency situations, or reSponse to a federal writ 0f habeas corpus. If an ICE detainee is sought for federal, state, I . or local proceedings, only ICE may authorize release of the detainee for such purposes. a The Service Provider shall contact the ICE COTR or designated ICE of?cial immediately ?regarding any such requests, a Safe Release: The time, point and manner of release from a facility shall be'consistent with safety considerationsand-shall take into account special vulnerabilities. Facilities that are not within a reasonable walking distance cf or that are more than "one mile ?om, '2 public tranSportation shall transpoit detainees to local h?us/train/subway stations prior to the time the last bus/train leaves such stations for the day. If public transportation is within Walking distance of the detention facility, detainees shall be provided with an I information sheet that gives directions to and describes the'types of transportation lifservices available. However, facilities must provide transportation for any detainee who i is not reasonably able to walk to public transportation due to age, disability, illness, mental health or other vulnerability, or as a3 result of weather or; other environmental - - 1 conditions at the'tirne of release that may endanger the health or safety of the detainee. 5 "Upon release, detainees shall alsolbe-provided with a list of shelter. serviCes available in the immediate area along with directions to eaeh shelter. Prior toftlieir release, detainees 9 shall be given the_.opportUnity to make a ?ee phene callto a friend Or relative to arrange :for pick up ?orn the facility. As practicable, detainees shall be provided with a laundered - 'set of their own clothing, or one set of non?institutional clothing and footwear, weather .apprOpriate, for their-?nal destination. . - Service Provider Right of Refusal. The Service Provider retains the right to refuse 7.acceptance of any detainee. if. such re?isal is supported by a valid justi?cation and: agreed I I Hat-O by the Examples ofsuch justi?cation are: . any detainee exhibiting Vio1ent or .: disruptive behavior, or any detainee found to have a medical condition that requjres . - medical care beyond the scope of the service Provider?s health care provider. In the case of a detainee'already in custody, the "Service Provider shall notify ICE aiidirequest such removal of the detainee ?om the Facility. The Service ProVider Shall allow ICE reasonable time to make alternative arrangements for thedetainee. Emergency Evacuation: Inth'e event Of an emergency requiring evaCuation of the Facility, the ServiceProvider shall evacuate detainees in the same manner, and with the same safeguards, as it employs for persons detained under the Service Previder?s i Artie" authority, The Service Provider shall notify the ICE CQTR or designated ICE of?cial within two (2) hours of evacuationle'5. ICE PerformanCe-Based National Detention Standards and Other Applicable . ?Standards .. Ii"- i- - . minimum in accordance With the 2008 edition of ICEZP'erformance-Based National" {The Service ProVi?der shall house detainees and performirelated detention services at a? . I Detention unleSS otherWiseispeci?ed in this agreement. Thecomplete set of standards applicable to_ this pro memes: is aVailable Health? 15110ng 7-website: and are incorporated herein. ICE ICE Inspectors will conduct periodic-inspections of the Facility to assure compliance withthe a change in the standards identi?ed herein results in a documentable ?nancial impact to the Service Provider, the -Senace_'Previder_ must notify the Contracting Of?cer within ?ve If 1 (5) days Hefreceipt of the change and req-uesteither; 1) a Waiver to the, Standards or, 2) negotiate a change in per. die-m; Facility?s' operation shall re?ect the Expected Outcomesas summarized and Outlined at length inAttachment 1,-Perforrnance outcomes, 2008 Performance?Based National Detention Standards Where requirements are expressed, - ._ij1_1novation is encouraged tof?thher the goals cf detention reform. The Service provider shall also comply with the American Correctional Association (ACA) Standards for Adult Local Detention Facilities (ALDF), and Standards . -. Supplement, Standards for Health Services Jails, National Commissionon Correctional -:Health care some ACA standards are augmented by ICE POHCY and/01' . . procedure, In cases Where other Standards con?iCt with'ICE Policy or Standards, - andst?andards will premix- I i: Article 6. Medical services The Service Provider shall be responsible for providing health care services. for ICE detainees at the Facility in accordance With the .2008 including: intake arrival I I Screening, tuberculosis testing and screening, on?site'sick call, chronic care, . 2 over the counter and prescription medication and durable medical equipment and medical i "supplies. - 1 2.0002 In the event of an emergency, the. Service Provider shall proceed inimediately with providing necessary medical treatment. In such event, the Service Provider shall notify ICE immediately regarding the nature of the transferred detainee?s illness or. injury and I _.type of treatment provided. The coStsof all emergency medical services provided off-site will be. the responsibility of ICE Health Service Corps (IHSC) and at no time shall the Service Provider or detainee incur any ?nancial liability related to Such services. . A true copy o-f-a Idetaineeis medical .reCOrds shallibe'transferred with the detainee upon request of the detainee. ..Otherwise a transfer summary shall accompany the detainee reutlining necessary care during transit-to includemedications, medical precautions, . if ;jequipmenti_needed,_and appropriately authorized methodsoftraveli 3- The Service Provider shall ensure thatall health care service providers utilized for- ICE . .. detainees hold current licenses, certi?cations, and/ or registrations withinith'e State and/or - i City where they treat- our- detained'population; The Service Provider shall retain, at a I -- minimum, enough nurses per shift appropriate access; to; delivery of care as I-Efiaddressed 2008. I I The Service Provider shall ensure that onsite?medical and health care coverage is I - available for all ICE detainees at the Facility twenty-four (24) hears per (7) 7,days per week. The service P'roviderShall ensurethat eaCh detainee; has opportunity to Submit healthrequests and deliver them in writing to the medical and 'health'care'staff by placing them in the ?sick-call? boxes provided on each unit. Medical requests are '2 picked up and triaged daily by the medical staff on the 1-:00 am-shift. The Service Provider shall fumishonsite health "care under-this Agreement as de?ned :by the Facility local health authOrity on the effective date of this Agreement. The SerVice 'i ?Provider shall not charge any ICE detainee a fee 'or co?pa'yrhentfor medical services or - . inmates, and as spelledout in 2008. treatment provided at the Facility. The Service Provider shall ensure that ICE detainees receive no lower level of onsite medical care and services than those it provides to local .Qnsite'health care personnel shall perform initial medical screening within (12) hours of -. . :13; arrival to the Facility. Sick call coverage, provision of over?the-counter and prescription medications, treatment ofmjnor injuries, treatment of special needs and mental and- dental health assessments shall be available to the detainees. Arrival screening shall I .. include, at a minimum, Tuberculosis,(TB) screening,planting o'fthe TB skin .3 test (PPD), and recording the historyo?f past and present illnesses (mental and physical, - pregnancy status, history of substance abuse). . - .3 The Service Provider shall furnishmental healthevaluations as determined by the . i . Facility local health authority and in accordance with detention, 2008, National . Commission on_CoIrectional HealthCare CCHC), and ACA standards with the expectation to provide custody oversight and'medication as'needed. . A full health assessment to include a history and hands on physical examination shall be completed within the ?rst 14 days of detainee arrival unless the clinical situation dictates an earlier evaluation. Detainees with chronic medical and/or mental health conditions shall receive prescribed treatment and follow?up care with the _-appropriate level of provider and in accordance with detention, National Commission on Correctional Health Care and-ACA standards. - a . If the Service Provider determines that an ICE detainee has a medical condition which renders that person unacceptable for detention under this Agreement, (for example, Contagious disease, condition needing life support, uncontrollable violence, or serious I mental health condition), the Service Provider shall notify ICE. Upon such nOti?Cation, I5 I - the Service Provider shall allow ICE reasonable make the prepe'r. augments I for disposition of that detainee. . he Service-Provider shall release and all medical information for-ICE detainees to . ?the IHSC representatives upon request The Health Care Providershall submit a Medical Payment Authorization Request to I IHSC for payment fer off-site medical - g. off sitelab'testing, eyeglasSes, visits). I The Service Provider shalli?irnish twenty?four (24) hour emergency medical care ..facility emergency-evacuation procedures. In'an emergency, as determined by? the 3f Service Provider, the Service Provider shall Obtain the medical treatment required. The 3' Service Provider shall have aoCess to an off site. emergency: medical provider at all times. The Health Authority of-the service Provider Shall notify the organiZation_listed below as - .. {soon as possible,-a1id in no case more than seventy?two (72) hours after detainee reCeipt '9 fof such care. Authorized payment for all offsite medicalservices for the initial emergency need and for medical care required beyond the initial emergency situation will . - be made by the Veterans Administration FranChise Service Center (VA FSC) on behalfof - IHSC directly to. the medical 7 ?3 I 3 IHSC VA Financial Services Center PO Box 149345 . Austin, TX 78714?0248 Phone: (800) 479? Fax: (512) 460-5538 . The Service Provider shall allow IHSC Managed Care CoOrd'inators or any ICE personnel reasonable. access to its facility and medical records of ICE detainees for the purpose of iliaison activities with the local IGSA Health Authority and associated Service Provider departments in accordance with HIPAA privacy exception at 45 CPR. 164.512 I - The Service Provider shall provide ICE detainee medical reocrds to ICE whether created by the Service Provider 'or its sub-Service Provider/vendor upon request from the -1 . 5 Contracting Of?cer?s Technical Representative or Contracting Of?cer in accordance with_- .. - - *3 HIPAAprivaCy exception at 45 CPR. 164512 disclosure -- . ICE.2012FOIA3030001546 WithOut consent to a correctional institution or a law enforcement of?cial having lawful 3. .3custody of an inmate or other individual if the correctional institution or, such law enforcement of?cial represents that such protected health information is necessary for: a. 1.1- The provision of health care to such individuals; The health and safety of "such individual or Other inmates; The health and'Safety of the gof?jce'rs ortemployees of Cr others atthe . [corre'ctional institution; . The health and safety'of such individuals and of?cers. or Other persons responsible for the transporting of inmates or their_transfer from one institution, setting to'another; Law enforcement on the premises of the correctional institution; and The administration and maintenance of the safety, security, and good order of '3 the correctionalinStitution{Conducting a quality improvement qualityfof care review consistent with an - . established quality improvement (medical'quality management) program and i 3 interfacing with the quality consistent with I: 5 federal, state, local Q. The Service Provider shall direct offsite medical providers to-submit all medical invoices for anthorized payment for medical, dental, and mental-health Services to thefollowing naddress: - VA Financial Services Center PO Box '_l_4934'5 - Austin TX 78714-9345- (.800) 479?0523 The VA Financial Services Center provides preseription drug reimbursement for individuals inlthe custody of ICE Prescriptions are ?lled at local pharmacies which are .part 'Of the ScriptCare Network (or other designated Pharmacy Bene?ts Manager). filBelow is the process for obtaining prescriptions for ICE detainees: - The Service Provider shallrequest a group numberwhich should be used at tthepharr'nacy in conjunction with the 004410 and Processor Control . . ?IHSC-assigned by Script Care Network to designate this- is an ICE detainee. The custodial facility should either fax or take a copy 'ofthe prescription to their participating pharmacy and indicate that this is an ICE detainee. The contracted pharmacy shall run the prescription through the Script Care network for processing. Formulary prescriptions will be dispensed; however, there will be no need for an exchange of cash between the pharmacy health care provider as the . pharmacy Will receive-payment directly from Script Care. . . _Non7Foifrnulary prescriptions will follow the same procedure as formulary - prescriptions; however, non-formulary medications will require prior 7 authorization. The cuStodial facility will fax the Drug Prior Authoritzation: it 10 HEROIGSA- 1 2?0002 Request Form to Script Care to 409-833?7435. The authorization will be loaded into the Script Care network and the pharmacy will receive a call indicating that the prescription has been approved. Non?Formulary 'urgent - . requests must be Submitted in the above manner except an should be placed on the form marked for URGENT REQUEST and faxed to 409-923-7391. . - 'The authorization shall be '10 aded into the Script Care network and the pharmacy shall receive a call indicating the prescription has been approved. I For further information regarding the Script Care Network please contact the VA Financial Services Center at: 800-479?0523014 Script Care directly at 800-880-9988. 2: . ,Facility Requirements for InfectiousDisease Screening? ii 3 In'order to prevent the spread of airborne infectious disease or cross contamination of I zones within-the facility,- the HVAC system in the intake screening area will be designed :{to exhaust to theexterior and prevent air exchange between the intake screening area and [any other-area'Withinthe-facility. (CDC guidelines Correctionalhtm) - 3.Art_icle.7_._ Employment Screening Requirements . A. FACILITIES - - General. The Service Provider shall certify to the Contracting Of?cer that any employees performing under this Agreement, who have access to ICE-detainees, will have - successfully completed-an employment screening 'thatincludes ataminimurn a criminal 5; history records check, employment reference checks and a citizenship check,- Emplovment Eligibility. Each employee Working on this contract shall success?illy pass 3 i . the DHS Employment Eligibility Veri?cation (B?Verify) program operated by USCIS to '3 establish work authorization. - - - . E-Verify system, formerly known-as the Basic Pilot/Employment.Eligibility Verification Program, is an Intemet?based system operated by DHS USCIS, in partnership 'with the Social Security Administration (SSA) that allot/vs participating . . employers to electronically verify the employment eligibility of their newly hired .. - Hijemployees. E?Verify represents the best means currently available for employers to - Iveri?z thework authorization of their employees. - 3' '3 -- -- 'Eachiemployee working? on this contract shall-have a Social Security. Card issued and approved by the Social Security Administration. The Contractor shall be responsible to .subcontractor(s) and their employees. the Government for acts. and omissions of his own employees and for any I. 'Subject'to eXisting law, regulations and/or other provisionslof this contract, illegal or; . I undocumented aliens shall not be employed by the Contractonor under this contract. The Contractor. shall ensure that this provision is expressly incorpora edinto any and all; -- subcontracts 0r subordinate agreements issued in support 'ofthis-contrac't. 11 'f {such requirements. C, Security Management. The Contractor shall appoint a senior of?cial to act as the Corporate Security Of?cer. The individual shall interface With the .OPR-P SU through the on all security matters, to include physical, personnel, and protection of all- information and data aCcessed by the contractor. - . The COTR and the shall have the right to inspect the procedures, methods, and I .- facilities utilized: the ContraCtor in complying With theisecurity requirements under this contract. Should the COTR determine that the Contractor is not Complying with the security requirements of 3 contract, the Contractor will be informed in writing by the Contracting- Of?cer of the proper action to be taken in order to effect compliance With Articles; Period of Performance . .. .. .i This Agreement becomes effeCtive upIOn-the 'date'IOf fmal'signatureby the -- i - Contracting Of?cer andithe authorized signatory of the ServiCe Provider and will remain in effect for a period not-to exceed 60"months unleSS extended by bi?lateral modi?cation - "termination. .3 101' terminated writing by either Either party must proVidewritten notice of . intention to terminate the agreement, 120 days in advance of the effective date _of formal - termination, or the Parties may agree _to a shorter periodunder the procedures prescribed in Article 11. If this Agreement is terminated by 'eitheri'party under this Article, ICE will 5 . be under'no ?nancial obligation for any" costs ?lm the date. of termination. The Service Provider will only be paid :for servicesprovided to ICE up to and. including Ithe'day of . if; Article 9. InspeCtions, Audit, Surveys, and Tours I i" - I A. iFacility Inspections: The Service Provider shall allow ICE or an entity or organization - approved by ICE to conduct inspections of the Facility, as required, to ensure an acceptable level of services and acceptable conditions of con?nement; as determined by 'j No notice to the Service Provider is required prior. to an inspection. ICE will share ?ndings of the inspection with the Service Provider's Facility Administrator. The Inspection Report will state any improvements to facility operation, Iconditionsiof 3: con?nement, - and level of service that will be required by the ServiceProvider. ICE will not house detainees in any facility that has received two consecutive overall: ratings of less than acceptable. Upon notice that the second overall rating'is less than .. acceptable, ICE will remove all detainees from the Facility within seven (7) Calendar I days. Any minimum guarantee stated elsewhere in this Agreement .is no longer .. applicable if detainees are removed as a resnlt of tWo overall ratings less than acceptable. slNo ?lrther?inds will be obligatedgandno ?lrther payments Will be made. - Possible Termination: If the :Service Provider, after being afforded reasonable time to . . oomply, fails to remedy de?cient service identi?ed through an ICE inspection, ICE may I terminate this Agreement without regard to any other prOVisions in this Agreement.- - 12 - 12?0002 repMs-ij" Share Findings: The Service Providershall provide ICE copies of facility inspections, reViews, examinations, and surveys performed; by accreditation sources. The Service __Provider shall cooperate'iully with the-Detention Service Manager (DSM). . Access to Detainee and Facility Records The ServiC'e Provider-shall, upon request, grant . ICE. accesS to any record its possessien, regardless of whether the Service Provider- :icreated the record, concerning detainee held pursuantto this Agreement. This right of access-includes, but is not liniited to, incident reports, records. relating to suicide i_ attempts, and behavioral. assessments other records relating to'the detainee's behavior .._while' in the-Service Provider?s custody; previ'ded, however'that access to- medical and mental health record mformationbe'provided in accordanee with Articles VI, . . .. Furthermore, the SerVice 'PrO'vider shall retain all records_vvherethis_ right of access - _"_applies. for aperiod of two (2) years ?cm the dateof the detainee's dischargefrOm the 3? 5-ServiceProviderls? custOdy. This right :_o_f.acces_s speci?cally applies to all inspections f: . - Mommas-s. and'msiint?s Modi?cations: Actions other than those designated in this Agreement will not bind or .. -.i11eur liability on behalfof either Party. Either: Party may request 'a modi?cation to this - - 3 Agreement by submitting a Written request to the other Party. A modi?cation will become apart of this Agreement only after the ICE Contracting'Qf?cer has approved the :ChangeOrder's: I 1. The Contracting Of?cer may under at any time, by written order, and'without - __nct_ice to the Service Provider, make changes Within the general seepe of this . Agreement in any one or more of the following: - . . "3 Description of services to be performed, revisions to the applicable Detention Standards. . . I I: I Place of performance of the services. 2 If any-such change causes an increase or decrease in the cost efthe services under - . .. . the Agreement, the Contracting Of?cer will make an equitable adjustment in the I I agreement price and-will modify theAgrfeement' accordingly. I - 3. __The Servieeprovider must assert its right to an adjustment underthis Article . Within 30 days ?om the date of receipt of the written order including .a proposal cest'impactsand detailed supporting" data. ii If the Service Provider?s propoISal includes costs that are determined unreasonable 3} and/or unsupportiable, asdetermined by the Contracting Officer, the Contracting I those costs when determining a revised rate, if-any._ '13 - - 5. Failure to agree to any adjustment will be a dispute under the Disputes section of the Agreement. However,'nothing in this Articleexcuses the Service Provider from proceeding with the Agreement as changed. - - . C. Disputes: The ICE Contracting Of?Cer and the authorized signatory of the Service "Provider-will settle disputes, questions and concerns arising ?om this Agreement. Settlement of disputes willfbe memorialized a written modi?catiOn between the ICE .5 Contracting Of?cer and authorized signatory of the Service Provider. In the event a dispute is. not able to. be resolVed'between the Service PrOvider and the ICE Contracting Of?cer,? the ICE Contracting. Of?cer will make the ?nal decision. If the Serviiee'Provider --: _;does'not agree with the ?nal decision,- the matter may be appealed to the ICE Head of the {Contracting Aetivity (HCA) for resolution. The ICE HCA may available to resolve the dispute including alternative dispute resolution teChniques, The Service Provider shall d. diligently with perfonnanee_0f this Agreement pending I I i - e?nal any dispute, 5-: .IArticle 11- If ICE will reimburse the Service Provideriat the ?xed detainee bed day rate shown in Article I paragraph The Service Provider may request a-ra'te adjustment no: less than thirty-six (3 6) - months after the effective date efthe Agreement unless required by law (see Article 19). thirty-six (3 6) months, the Service'Provider may request a rate by accessing the link at for access to theICE . System for on'preparin'g your ail Operating Expense InformatiOn- Form. - . There is a Facility Guide available on the Website to assist you. The Parties agree to base the . cost portion of the 'rate'adjustment on the principles of allowability and allo usability as set forthiin' Circular A437, Cost Principles for State, Local, and Indian Tribal .Governinents,? federal procurement laws-regulations, and Standards arriving at the bed day .irate'. If ICE does not receive an of?cial request for a bed day-rate adjustment that is supported by the information submitted through the System, the fixed bed day rate'as stated in this Agreement will be place inde?nitely. I ?1 '3 . . reserves the right to'audit the actual and/or prospective costs upon'which the rate adjustment is based, All rate adjustments: are prospective. .As the bed day rate is ?xed, there - [areno retroactive adjustment(s). -- - 1' .- -. Article 12. Enrollment, Invoicing, and Payment 11 .- 2 Enrollment in Electronic Funds Transfer: The Service Provider shall provide ICE with the information neededto make payments by electronic funds transfer (EFT). Since - . January 1,1999, ICE makes all payments only by EFT. The service Provider shall '3 identify their'?n'ancial institution and related information 'on Standard Form 3881, Automated Clearing House-(ACH) VendOr Miscellaneous Payment Enrollment 01111 - The Service Providershall submit a completed 25? SF 3881 to ICE payment Of?ce prior to submitting its initial rquIest for payment under - l4 -- IEROIGSA- 120002 - Each invoice Submitted shall: contain the following informationi Agreement. If the EFT-data changes, the Service Provider shallibe responsible fof :?providing updated information to the ICE payment Of?ce; - . consolidated Invoicing: The Service Provider Shall submit an original itemized . invoice withinthe ?rst ten (10) working days of the month following the calendar month 3 When-it. provided the serviees Via one oft-he following three methodsBurlington Finance Center: - "'fWil'liston, VT 05495-1620 3mm: By fax: (hiclude a- and number Ofli?ges) I I @dhs?goiivi 1.. methde Will be tame. 3 {Provider?s Taxpayer Identi?cation Number (TIN). in the Central . Contractor Registration gov) prior to 3. award and shall be netated one-very invoicesubmitted to. ICE to ensure prompt paymentprovisioneare'met, The 1013 I j_ I. Of??sh?ll belnotatedioneveryIjnvpicefain Name and'address (if the Facility; ;_II_1_V.0ice date and number; Agreement number, line item number if applicable, the. number; Terms Ofany discount; for-Pmeptpayment offered; - -- . -_.Nan16, title; and phone number of person to notify event ofd_efectiVe-i1_1veiee; ?1 -- 1- - Total number of bed daYs; total number miles, - - .Beddayi'ate;. 3K - 1-. .. .. Number ofbed days multiplied by-the bed day rate; '.10.'NameofeaChdetainee; .. 3 11._ Resident ?S/detainee? A?number; pw?evewpr? Speci?c dates-ofdetention' . - - 14. For stationary guard services, the itemized invoice shall state the number . of hours being billed, the duration of the billing (times and dates) and the name of 3 . 'i fthe that was guarded. - 7 7 5 '15. For Mileage, the'itemized invoice shall include a copy of the GSA 3 webpagethat shows the mileage rate being applied for that invoice; . ., Items 1 through 14 above shall beincluded in the inyoice'. InvOices Without theabove "information may be returned for resubmissionPamela:- ICE will t'ransfer'?mds electronically through either an Automated Clearing *9 3* - - - "subject togthe laws of the United States, or the Federal Reserve Wire 1 Transfer Systemf The Prompt Payment Act applies-to this Agreement. The Prompt Ferment Act requires ICE. to. makepayments under this Agreement the thirtieth 0th) 2 calendar day after the Burlington FinanCe Of?ce receives a Complete. invoice. "Either- the date on the-Government's cheek, or the date it eXeCutes an electronic transferiof ?mds,? 3 'fc_onstitut_es the payment date. The Prompt Payment Act requires ICE to pay intereston overdue payments. to-the Service. Providenf'ICEwill detenni?cfa?r interest due i 'jj With the Prompt Payment provided'the' Service Provider maintains an Vact_ive_regis'tration in Central Contractbr Registration (OCR) and. call informationis . accurateiameieis. IcErumis'hedrmpel-ty A. ICE Property Furnished to the Service Provider: ICE may furnish Federal Governinent . property equipment to the ServiceProvider. Accountable_fproperty remains titled to . 3 shall be returned to- the custody of ICE upontermination or the Agreement. The suSpensio'n jo fuse of bed space made available to ICE is agreed: to be grounds for-the I f. recall and em efaniy Or Property. B. Service Provider- Responsibility: The Service. Provider shall not remove ICE preperty ?om the Facility without the prior written approval of ICE. The Service Provider shall report any loss or destruction of any ICE property immediately to ICE, 5. I. Article?. Hold Hlarmle'sSProvisiolzs I. . Unless speci?cally addressed by the terms Agreement, the parties agree to bis-responsible ii: for the negligent. or wrong?al acts oriomissions 'of their respective employees, 2 - _.Service Provider HeldHaimless: ICE liability for any injury, damage or loss to persons or property arising in the. performance of this Agreement and caused by the negligenCe- of its own of?cers, employees, agents and representatives is governed the Federal Tort T'Clairns Act, 28 USC 2691 et seq, 1 Theserviee Provider Shall ICE of any claims or lawsuits ?led, against any ICE employees of which'Ser'Viee Provider is noti?ed. . The Service Provider will beheld harmless for any injury, damage er loss to persons or - . 5; property caused by an ICE employee arising in the performanCe of this Agreement. - 1'6 Federal Government Held Harmless; Service Provider liability for any injury, damage or loss to persons or property arising out of the perforniance of this Agreement; and caused bythe negligence of its own of?cers, employees, agents and representatives is governed . by the applicable State tort claims act. ICE will notify the Service Provider of . hf any claims ?led against any of Service Providers employees of which ICE: is noti?ed. The Federal GoVernment will beheld harmless for any injury, damage or 1053 to persons I or property caus Agreement. ed by'aiSerViee Provider employee in the performance of this Defense of Suit: In the-event a detainee. ?les suit against the Service Provider contesting the legality of the detainee?s incarceration and/or immigration/Citizenship status, or a '1 :gdetainee ?les suit as a result of an} administrative error fer omission of the Federal Government, ICE will request that the US, Attorney's Of?ce, as appropriate, move either to have the Service Provider dismissed ?om such suit; to have ICE substituted as :the proper party defendant; ortohave {the case removed to" a court of proper. jurisdiction, . . Of?ce be responsible for the defense of any sdit on these grounds.? decisionon any sneh motion, ICE willirequestthat the US. Attorney's . Recovery 'Rigm: The Service Provider shall do nothing to .prejudice ICE's right to recover. against thirdparties for any loss, destruction of, or damage to US. Government --: property} Upon request of the Contracting. Of?cer, the. Service Provider shall furnish to all reasonable assistance and cooperation, including assistance in the presecution of suit and execution of the'instruments of assignment infaer of ICE in obtaining recovery. 15. Financial Records A.- Retention of Records: All?nancial records, supporting documents, statistical records, and other recOrds pertinent or subordinate agreements under this; Agreement ilshall be retained-by the Service Provider for three (3) years for purposes Offedel?f11 - examinations and audit. The three (3) year. retention period begins at the end of the ?rst year of completion of service under the Agreement. If any litigation, Claim, negotiation, if? audit, or other action involving the records has been started before the expiration of the . three (3) year period, the records must be retained until completion of the action and resolution of all issues which arise - period, whichever is later. from it or until the. and 0f the regular three (3) year . . Access to Records: and? the ComptrolleriGeneral of the United States, or anyiof their 3 authorized-repreSentatives, have the. right of access to any pertinent books, documents, - I: '3 papers oro'ther records of the service Provider or its subcontractors, which are pertinent are retained. to the award, in order to make audits, examinations, excerpts, and transcripts. The rights of aCCess must not be limited to the required retention period, but shall last, as long as the Dehanent Debt ColleCtion? ICE willho Id the Service Provider accouutable for any . g" overpayment, or any breach of this Agreement'that results in a debt owed to the Federal Government. ICE will apply to a delinquent - 17 .. . debt' owed to the Federal Government'by the Service Prov ider pursuant to the Debt Collection Improvement Act of 1982, as amended. '3 .- Article 16. Transportatidn i WA.- All transportation of ICE detainees shall be conducted in accordance with the ICE 2008 Except in emergeney situations females may not be transported by bus for mere than ten hours._ Furthermore, except; emergency situations, a single of?cer may not 1 ?transport .a Single detainee; of the opposite gender and iffthere is an expectation that a pat 5. search will occurdur present, .ing:transport; an of?cer vfithe same gender asthe detainees} must In the event of transportation services involvingdistances that eX'ceed a twelve (12) hour workday to. complete, the Service Provider'shall be reiinburSed' for: related costs of -3 3 -. lodging 6111611116313 somensuiat?with th?US- General: ServiceS Administration rates for I jsuch within the geographical: area Of oscufrence-f Any incurred Overtime pay for. Such . services Will be reimbursed at the. applicableovenime rate for the; transportation officer position speci?ed in Article C., Rates. Overnight lodging resulting-"30$ transportation _3..services 'shall be approved in adVaiiCe byithe designated ICE of?cial, All. . transportation serviees Shallbe accomplished an appropriate and economical manner. The Service ProVider personnel provided for the aboveiservices shall be'of the same quali?cations, receive the same training, complete the same security Clearances, and wear - the Same: uniforms as those Service Provider'piersonnel provided in the other-area's of this 5 Agreement, Trans I "motor Vehicle. portation ?icer-s have the: reguired state licensesfort-operating' a' Transmit/Escort/Statio'narv Services-Rate: The Service Provider agrees, upon request of I ICE in whose Custody an ICE detainee is held, to provide all such ground I - services as'rna'y be required to transport detainees Securely, in a timer manner." to locat ,ICE'ofnciai. At least WW ions as directed by the ICE quali?ed law enforcement or correctional Of?cer personnel employed by the Service Provider under their. policies, procedures and praCtices shall perform transport services. written above, eXCept emergency situations females 1 .. {may not be transported by bus for more than ten hours. Furthermore, except-in - - . emergency Situations, a Sing-16.0mm: my not. defame 0f theopposite 1 gender and if there isan expectation that will occur duringtrarisport, I 25. Of?cer of the same gender as the detainee(s) must'be present. Medical/Legal Transportaticn: The shall provide transportation and escort guard services for'ICE detainees to and ?'om a medical facility-for outpatient care - - and attendingoff??site court proceedings. An of?cer or "Of?cers shall-keep the detainee . . under constant supervision :tvventy-four (24) hours per day uiitil_'theidetainee'is ordered - - released from the hospitaL- or atithe order of the The number of escorts will be 3 5 dew-mined by COTR- Theses/ice Provider agrees Sto- augment. suchpras?etices ICE-.2012FOIA3030001555 - 2?0002 be requested by ICE to enhance speci?c requirements :gvisitation, and Contraband control; for security, detaineemonitoring, The Service Provider shall, upon order of the COTR, or upon its owndecision in an urgent medical situation with noti?cation to the COTR immediately thereafter, traIiSport a detainee to a hospital locatiOn. An '0 f?cer(s) shall keep the detainee under supervision 24 hours per day until the detainee is ordered released ?om the hospital, or at the order of the COTR. The Service Provider shall then return the detainee to the Facility. The ?Service Previder Will ensurethat at least one of?Cer'reSponsible for the security of the detainee while he/she is an a hospital will be of the same sex as the detainee. .: I .I'Indemnities: Furthermore, the Service Provider agrees to'hold harmless and indemnify and its of?cials their of?cial and individual capacities from any liability, including third?party liability or worker?s compensation, arising fromthe conduct of the . :5'jService Provider its during the course of transpOi?ting ICEdetainees. Service Provider Furnished-Vehicles: the service Provider to use its own vehicles, . i the fellowmg requirements apply'to' this agreement, .-Ii 1.. . The Service Provider, Shall n-Ot allow eIm-I?oyees to use _their personal vehicles to transport detainees; . I I 3' The Service Provider shall ?lmish suitable vehicles in good condition,_approved :by the Government, to safely provide the required transportation services, The Service Previder shall comply with all federal and state laivs With regard to . .insipectiOns, licensing, and registration for'all Vehicles used for tiansportation. . The Service Provider shall furnish vehicles equipped with interior Security - features including'physical separation of detainees from guards. The Service It -.Provid er sha11' provide interior Security speci?cations of the vehicles to ICE for 'reVieW and. approval prior to installationNothing in this Agreement shall restrict the Service Provider from acquiring additional vehicles as deemed necessaryby the Service Provider at no cOSt to the GavenunanGovernment Furnished Vehicles: If ICE authorizes the Service-Provider'to use Government furnished vehicles, the following requirements apply to this agreement. '3 1. . . If ICE chooses to authorize Service Provider employees to operate Government - '?llnished vehicles, the Government will-provide the Service 'ProVider with Government ?1 Vehicles and Government Fleet Cards (for the purchase 'of fuel) for the purpose of - transporting detainees to and-from ICE Designated Facilities (see Route List 0r Analysis), or alternative tran'spOrtation sites, in support of transpOrtation needs *under this Agreement. The vehicles assigned for this purpose Will remain the preperty of . the Federal Government, "and all costs aeseciated with the operation and use of the vehicles, such as, but not limited to, vehicle maintenance and ?iel, will be covered "fthrough the Government?s Fleet Management Program. 3 5 I I 19 .EROIGSA-12-0002 The Service Provider agrees to be responsible for reimbursement to ICE for any damages sustained by the vehicles as a result "of any act or omission on? the part 'of the Service Provider, its employees and or persons. acting on behalf of the Service Provider. The" Service Provider shall be responsible to repert any accidents or damage to the GoVernment; Vehicles in accordance the ICE Management Directives listed-below and ?many other ICE policies that pertain Eto reperting such damage. The Service Provider agrees to _?illy'co'operateand assist ICE in makingany claims against a third party at fault for causing the property {damage to the Government. Vehicles. - 5 _i 1 addition, the service Provider agrees to hold harmless, indemnify, and assume ?nancial responsibility for any. claims Or litigations' ?led by persOns sustaining personal "injuries 'or property damage forgincidents or accidents caused by the negligent acts or omissions of the Service Provider, agents; or other persons acting on behalf of the Service 3 Provider. The Service Provider agrees to fully cooperate and assist ICE in the defense of I any Claims made against ICE, in the event-cf a settlement or judgment entered against ICEifor thenegligent actsor omissions ofthe Service Provider- employees or .. agents; the Service Provider agrees to. reimburse ICE for said settlement or adverse- . "judgment, - order for ICE to maintain'ac'curate ?eet records of the transportation: services, the [Service Provider of?cers utilizing the vehicles shall complete Specific documentation that H. 'Will beprovided by ICE, to record the times of vehicle usage for prOper hourly guard reimbursement, and to record the inspection of the vehicles for damage each time the fvehicles are used. Theform that is required is the Of?cial Detail Form (formerly G?39l). '1 . This form is to be ?lled out at the beginning of each shift. At the end of a shift, the form is to be_providcd to the ICE Shift .Supervisor with a copy to the COTR. The Service I Provider shall keep the original'for three years. The form is Attachment 8 to this . AgreementThe COTR will provide forms _to the ServiceProvider to request authorize routine . of vehicles. . The Service Provider shall be responsible for any costs or expenses associated with the return of the vehicles, to include, towing charges, title replacement fees or licensing expenses made'necessary by the loss of any paperwork associated with the vehicles. 7. . The will provide instruction on__the proper use of the Fleet Card to all . . Service Provider personnel reSponsible for the operati'On of any Government Vehicle. -. E-The instruction. will be in accordance with the bus Fleet cardManual (Attainment .- A list of the Government vehicles authorized for use by the Service Provider is found as . - Training and Compliance: The'Service Provider shall comply with ICE transportation i a. standards related to the number of hours . the service Provider?s employee may operate a Vehicle. The'tranSpo_rtation shall be - aCcoinplished in the most economical manner. The SerVic'e PrbViderpersonnelprovided '1 ff_ {for theabove services shall be _ofthej same qualifications, i'receive training, iCdInplete the i 20 - - - ICE.2012FOIA3030001557 EROIGSA-12-0002 Miscellaneous TranSportatiOn: The. COTR may direct the Service to unspeci?ed, miscellaneous locations? :7 I same security clearances, and wear the Same Uniforms as those personnel provided for - other areas of thisAgreement. . Provider to "transport When the COTR provides documents to" the Service Provider. concerning the detainee(s) :to be transported and/or escorted, the Service Providerishall deliver these documents only to the named authOriZe-d recipients. The Service'Pro'vider shall ensure the material is kept con?dential and not View by any person other than the autho?zied. recipient? The ServiCe Provider shall .establijshiagfully operational icommtmication SyStem 'COmpatible with ICE Communication equipment that has direct immediate contact With all transportation vehicles andpost assignments, (This standard willbesatis?ed by a suppliedby-the Service Provider; 2 Upon demand,? shall be With-turrent- status Ofa.11.i?ehicles_ and ?SSig??l?nt service 'Provider?s_part to fully departure as 3 :pre?scheduled: shall. result in the Service Provider having deductions'made fer non- . performance. Armed Transpo 3 the performance of these duties. rtation Of?cers: All: transportation Detention Of?cers shall be armed Procedures: The itemized invoice for-_s_ueh_stationary services - '?shall state the number of hours be?Ig billed, the duration oifthe (times and dates) name'ofthe-detaineem) thatwas guarded. Transportation Routes: The following transponation rotite's and/or - destinations are anticipated requirements for this Agreement. Thefollowing requirements are one way routes from the Facility. Mileage may'var'y from the table ?of depending on the starting point Ofthe destination. The-361703333 Ila-.311 and I "shoiildnot' be limited to \tlie'following: FACILITY Mileage Frequency- I Locations NOT APPLICABLE The Service Provider agrees to provide-stationary guard services; at a separately agreed hourly rate; on demand by the and shall include; but not limited escorting - i. guarding detainees to. medical or' do ct'o'r?s I appointments.- Quali?ed detent'ionfof?cer personnel employed by the Service Provider under its policieszprocedures, praetiees '21 -- - Will perform such services. The Service Provider agrees to augment such practices as .may be requested by CO or COTR to enhance speci?c requirements-for security, detainee monitoring, visitation, and contraband Control, Public contaCt is prohibited unless authorized advance by the I -: The Service Provider shall be authorized two of?cers for each such remote 10cation, unless additional of?cers required, per the: direction of the. .COTR or designated ICE ._of?ce_r. Except 'in-eases of an emergency, one Of the two above referenced of?cers shall be. of the. samesex asthedetainees beingassigned to the remote location. - - - The itemized inVOiCe for such Stationary guard services Shall state the number of [hours being billed,- _the duration of the billing (times and dates) and theinames: of the detainee-s, that were gu'ardedLSuch servieesshall be denoted as a Separate item on submitted invOiCe's. ICE agrees. to reimburse the Service for. actual stationary- :guardserviees provided during the invoicedperiod. .. . - i - (COTR) 'l I :3 :iThe CQTR Will-bedesignated by "Contracting duties are-reassigned, an admirliStrativemodi?cation will be issued to re?ect the changes. This designation does not include authority to Sign contractual documents. or to Otherwise min-mi" t0? Grieve change: Which could affect thePI'iCQen. quantity, or performance. ofthis should it has received direction that is not Within the Scope .. ?ofthe agreement; the Saar-Vice Previder shall proceed with. anyportio? that 13. 110i - . I withathescppe ofthe agreement without ?rs: contacting the..Contracting TThe. 5 f'Se'rvice Pr?idershall continue performanCe Of efforts that are. deemed Within. the. Scope- Artide Labor Standards andWage Determination Contract Act, 41 U.S.C. 2351 et Seq,,Tit-lie 29, Part 4_ Labor Standards for Federal Service Contracts, is hereby incorporated as Attachment These standards and are included inever contraet' and HIGSA entered inteby the United States or _';the District of. Columbia, in excess of $2,500, or an inde?nite amount, the principal . to Services through the use 'Ofserviee__emp10yees_', - jWage Determination: Each service employee employed the performance'ef this .. .I i} l'iAgreement Shall be paid not less than" the minimum monetary Wages shall be - furnished fringe'bene?ts in accordanCe with the wages and ?inge' bene?ts determined by the Secretary of Labor or authorized representative, as speci?ed. infany wage _idetermin_atioi1,_attaehed_to this Agreement. (See Attachment 3 - Wage Determination) . '22 - . I Article 20. Notification andPublic Disclosures j_ - .. A. Information obtained or developed as a result of this IGSA is under the control of ICE -. ?and is-subject to public disclosure: only pursuant to the previsions of app'liCable federal . laws, regulations, and executive orders :or' as ordered by a court. Insofar as any i . 5 - documents created by the Service Provider contain? mermation develOped or obtained as - .: aresult of this such doCurnents- shall be subjeet toipublic..disclt)sure only pursuant to the provisions of applicable federal laws, regulations, and executiVe orders ior as ordered by a court.- To the eirtent the Service Provider intends to "release the IGSA or any i .- information relating to, er exchanged Under, this IGSA, the Service ProVider' agrees to 3 7 Coerd'ina'te with the ICE Contracting Of?cer priOr to such release; The Service Provider __may, at: its discretion, communicate the substance. of this .IGSA when requested. ICE understands thatth IGSA will become a public document when presentedto the Service I Provider?s gowm?ig-hover-approval 1' - 'i I I B. {The CO shall be noti?ed in writing of all litigation pertaining to this. provided i I copies of any pleadings ?led or said litigation within ?ve working days of the ?ling, The Service Provider shall cooperate with Government legal staff and/or the United States: - --Attome'y' regarding any "requests pertaining to federal or Service Provider litigation. The Service Provider'shall notify the CO when a member of the'United States Congress a . requests information'or makes a request to visit the facility. The Service Provider-shall 25 coordinate all publicinformaticn related issues pertaining to ICE detainees ?with the CO. 3 ?All press statements and-releases shallibe cleared, in advance, with the ICE Of?ce of - Public Affairs. The Service Provider shall make publin announcements "stating the'facts of unusual or newsworthy incidents to local media. Examples of such events include, but are not limited to: deaths, escapes ?fo'm custody, and facility emergencies. D. -.With respect to public announcements and press statements, the Service Provider shall I ensure employees agree to use appropriate disclaimers clearly stating the employees' Opinions 'do not necessarily re?ect the position of the United States Government in any public presentations they make or articles they write -that relateto: any aspect of contract - performance or the facility operations. - - - . '5 Article 21. Incident Reporting I. I The COTR shall be noti?ed immediately in the event. Of all serious inCidentS' The COTR will provide after hours contact information to the Service Provider Serious incidents include, but are not limited to: activation of disturbance contrOl- - team(s); disturbances (ineluding gang activities, group demonstrations, food .. boycotts, work strikes, work?place violence, civil disturbances/protests); staff- use of including use _of lethal and less-lethal force (includes inmates/detainees in - 23 ICE.2012FOIA3030001560 Telephone rates Iishall not exceed the dominant ean?iert'?rif'f rate shall Conform to 3: all applicable federal2 state, andlocal telephone regulations: - D. For: shared acilitieS: -3The.service prettidergshall continue2 to with an: independent Telecomnuniications Company during-the term of this eontlfact and not: thelCE degignated (DTS) contractorFor dedicatedFacilities: The designated DTS shall the exclusive 2 provider. Of detainee telephones _-for this facility. This will occur. at the eX'piration of any current contract with a Telecommumcations Company: The Service'Provider; I 5 Shall-Intake allarfahgements withthe DTS: COntIaCtori-per the DTS Gent-met? The . DTS Contractor shall hen-allowed inStall Veindihgijdebit machines ahd shall receive. 57 1.00. percent. of all rev?ii?es Cdllected bys?l? of prepaid deb-if The DTS 7f Contractor Shall "be responsible forj?lmishmg an inventoryiandsupply: eta-'11 DTS - calling SerVices tothelsemicePreYideh The be _f.?sponsible :ff the histallatio?dfth?. equipme?tga?y'ind?thly telephd?e charges @111. the bbe?tio? Of a?d 'Ih?illtena?CC..aiid?p?ra?ohf Of?ine'The.LSservicePrOv?ider.Shall Commissio??a-?feess I 3-1 generated by the'useioftheDTSOf the'detainee for serviceability, in accordance with. NE 20108. Z-National Detention'StaQndards and . 3 focedufes- 1 3 -- -. personnel mama been'js'sued Federal eavemm'omd wireless, - but not limited to, Cellular telephones, pagers for - - are-authorized; topossessgand use a detainees: are Present; 3 - if]; 26