CANADIAN BANKERS ASSOCIATION Public Credit Card Fraud and Interac Debit Card Statistics - Canadian Issued Cards For the Years Ending December 2012, December 2013 2012 2013 2012 2013 2012 2013 No. of Accounts No. of Accounts FI Average Loss per Account FI Average Loss per Account Category: Credit Card - (American Express Canada, MasterCard Canada, Visa Canada) Lost Stolen FI Loss in $CAD FI Loss in $CAD $8,663,910 $8,773,052 %chg 1.26% %chg %chg 17,899 17,223 -3.78% $484.04 $509.38 5.23% 30,785 -10.53% $532.52 $534.61 0.39% $18,322,777 $16,457,871 -10.18% 34,408 Non Receipt $3,628,009 $4,968,221 36.94% 1,793 2,144 19.58% $2,023.43 $2,317.27 14.52% Fraudulent Applications $8,522,715 $11,803,264 38.49% 3,693 5,891 59.52% $2,307.80 $2,003.61 -13.18% Counterfeit Domestic $68,652,172 $52,839,265 -23.03% 102,371 78,857 -22.97% $670.62 $670.06 -0.08% Counterfeit Cross Border $49,457,366 $58,698,947 18.69% 56,250 66,927 18.98% $879.24 $877.06 -0.25% $268,573,473 $299,374,609 11.47% 529,989 486,277 -8.25% $506.75 $615.65 21.49% 5,082 -14.42% $2,280.77 Card Not Present (Fraudulent e-commerce, telephone and mail purchases) Account takeovers & Other Total: Credit Card Category: Interac Debit Card (Interac Association only - Does not include other debit card fraud from other Payment Network Sources) Total: Counterfeit Source: American Express Canada, MasterCard Canada, Visa Canada and Interac Association $13,543,195 $12,219,780 -9.77% 5,938 $439,363,617 $465,135,009 5.87% 752,341 FI Loss in $CAD FI Loss in $CAD $38,500,000 %chg $29,500,000 -23.38% No. of Accounts 93,800 693,186 No. of Accounts -7.86% %chg 72,200 -23.03% $584.00 FI Average Loss per Account $410.45 $2,404.52 5.43% $671.01 14.90% FI Average Loss per Account %chg $408.59 -0.45%