Potholes City of Boston 7/17/15 9:39 AM Potholes Public Works fills reported potholes in City of Boston streets within about two business days. Report a Pothole in City of Boston Call the Mayor's 24 Hour Hotline at 617-635-4500 Make an Online Service Request Report Via Citizens Connect App Report a Pothole on State-Owned Roads Call MassDOT at 857-DOT-INFO (857-368-4636), Toll Free at 877-MA-DOT-GOV (877-623-6846) Report to MassDOT Online Potholes FAQ +Expand All Answers Causes What causes a pothole? Why are there so many potholes in Boston's streets? The City filled a pothole, but a few days later, it reappeared. Why don't repairs last longer? Repair How do I report a pothole? What if the pothole is on a State-maintained road? How long does it take to fill a pothole? Claims How can I file a claim for damage caused to my car by a pothole? http://www.cityofboston.gov/publicworks/cleanliness/pothole.asp Page 1 of 1