Westpac Banking Corporation ABN 33 007 457 141 What’s important to you is important to us. Full Year 2015 Financial Result Incorporating the requirements of Appendix 4E Results announcement to the market ASX Appendix 4E Results for announcement to the market1 Report for the full year ended 30 September 20152 Revenue from ordinary activities 3,4 ($m) up 9% to $21,642 Profit from ordinary activities after tax attributable to equity holders ($m) up 6% to $8,012 Net profit for the period attributable to equity holders 4 ($m) up 6% to $8,012 4 Amount per security Franked amount per security Final Dividend 94 94 Interim Dividend 93 93 Dividend Distributions (cents per ordinary share) Record date for determining entitlements to the dividend 1 2 3 4 13 November 2015 (Sydney) 12 November 2015 (New York) This document comprises the Westpac Group 2015 Full Year Financial Results and is provided to the Australian Securities Exchange under Listing Rule 4.3A. This report should be read in conjunction with the Westpac Group Annual Report 2015 and any public announcements made in the period by the Westpac Group in accordance with the continuous disclosure requirements of the Corporations Act 2001 and ASX Listing Rules. Comprises reported interest income, interest expense and non-interest income. All comparisons are with the reported results for the twelve months ended 30 September 2014. ii Westpac Group 2015 Full Year Results Announcement Results announcement to the market Media release and outlook Media Release 2 November 2015 WESTPAC DELIVERS SOLID FULL YEAR 2015 RESULT Westpac Group today announced statutory net profit for the 12 months to 30 September 2015 of $8,012 million, up 6% over the prior year. This result is unchanged from the Group’s Preliminary Full Year 2015 Result released on 14 October to support its Share Entitlement Offer. Highlights of the cash earnings result compared to the prior year included1:  Cash earnings per share of 249.5 cents, up 2%;  Cash return on equity (ROE) of 15.8%, down 57 basis points;  Cash earnings of $7,820 million, up 3%;  Final, fully franked dividend of 94 cents per share (cps), taking total dividends paid for the year to 187 cps, up 3%;  Common equity tier 1 capital ratio of 9.5%;  Sector leading expense to income ratio of 42.0%;  Lending and customer deposit growth of 7% and 4% respectively; and  Awarded the Most Sustainable Bank Globally in the 2015 Dow Jones Sustainability Indices. Westpac Chief Executive Officer, Mr Brian Hartzer, said that the result reflected the consistent execution of the Group’s service-led strategy. “Australian retail and business banking has been the key driver of performance, with Westpac RBB increasing cash earnings by 8% and St. George up by 7%. The New Zealand division also reported a 6% increase in cash earnings (in NZ$). “All divisions continued to grow their businesses and are in good shape. However, some market headwinds contributed to a softer performance in our wealth and institutional businesses. “We have a high quality, well-performing franchise. Our balance sheet is strong, we have significantly increased capital levels, and our asset quality is sector-leading. “Importantly, our sustainability work over many years continues to drive how we do business and we are pleased to be once again recognised as the Most Sustainable Bank Globally in the 2015 Dow Jones Sustainability Indices,” Mr Hartzer said. 1 Reported on a cash earnings basis unless otherwise stated. For an explanation of cash earnings and reconciliation to reported results refer to pages 4, 5 and 116-119 of the Group’s 2015 Full Year Results announcement. Westpac Group 2015 Full Year Results Announcement iii Results announcement to the market DELIVERING ON THE STRATEGY In September 2015 Westpac outlined its strategy and announced it was accelerating plans to build one of the world's great service companies. This included increasing its annual investment to around $1.3 billion, directed towards growth, service and efficiency initiatives. It also announced additional performance measures, including targeting a ROE of above 15%, adding more than one million new customers to the bank, a rise in products per customer, and an expense to income ratio of below 40% within three years. Mr Hartzer said he was pleased with the progress of initiatives underway to support the strategy including:  36% of branches converted to new smaller, more interactive formats;  99% of Westpac branches have installed Connect Now, delivering immediate video access to business specialists;  Completed migration of Westpac Retail & Business Banking customers to ‘Westpac Live’—our new online/mobile platform—which was rated the number 1 online/mobile platform in Australia and number 2 in the world1;  Launched Live Online Lending Application (‘LOLA’), with over $30 billion of limits conditionally pre-approved for existing business customers;  Launched ‘Wonder’, a new online system to help Westpac home loan customers understand and better use the value in their home; and  Launched ‘Westpac One’, a new online/mobile platform in New Zealand. CAPITAL POSITION AND DIVIDENDS Mr Hartzer said allowing for the approximately $3.5 billion of ordinary equity expected to be raised through its recent renounceable entitlement offer, Westpac will be well within the top quartile of banks globally with a CET1 ratio of over 14% on an internationally comparable measure2. This follows $2.5 billion in capital raised earlier in the year through the partial underwrite of the 2015 interim dividend and the sale of part of the Group’s shareholding in BTIM. “The capital raised responds to regulatory changes that increase the amount of capital needed to be held against mortgages by more than 50%. “Our capital raising allows us to meet regulatory requirements while continuing to support growth in the Australian economy,” Mr Hartzer said. The Board has increased the final dividend by 1 cps to 94 cps (compared to the interim 2015 dividend). This takes the total dividends for the year to 187cps, up 3% and represents a payout ratio of 75% of cash earnings. The Group will issue shares to satisfy the DRP for the final dividend, with no discount applied. FINANCIAL HIGHLIGHTS Key financial aspects of the FY15 result3,4 compared to FY14:  Net interest income of $14,239 million, up 6%, with net interest margin unchanged;  Non-interest income of $6,301 million, with volume growth offset by higher general insurance claims and lower trading income following changes made to derivative valuation methodologies5;  Total lending rose 7% over the year. Australian housing loans increased 7%, personal lending rose by 5%, and business lending increased by 6%. New Zealand lending increased 7% in NZ$. Customer deposits increased $17.9 billion, up 4%, with similar growth across Australia and New Zealand;  A sector leading expense to income ratio of 42.0%; and  Asset quality improved over the year with stressed exposures to total committed exposures falling 25bps to 0.99%. While impairment charges rose 16%, at 12 basis points of average loans they remain at very low levels. 1 2 3 4 5 June 2015 Australian Mobile Banking Functionality Benchmark and July 2015 Global Mobile Banking Functionality Benchmark from Forrester Research. The basis of the internationally comparable CET1 capital ratio aligns with the APRA study titled “International capital comparison study” dated 13 July 2015. Cash earning basis. All comparisons in the commentary are to the prior corresponding period unless otherwise stated. This includes the first time adoption of a Funding Valuation Adjustment (FVA) to the fair value of derivatives in First Half 2015. iv Westpac Group 2015 Full Year Results Announcement Results announcement to the market DIVISIONAL PERFORMANCE: FY15 CASH EARNINGS1 Cash earnings ($million) Westpac Retail & Business Banking St. George Banking Group BT Financial Group Westpac Institutional Bank New Zealand (NZ$) FY15 2,788 1,688 904 1,286 916 2H15 1,438 851 453 662 475 1H15 1,350 837 451 624 441 % increase FY15FY14 8 7 0 (12) 6 % increase 2H151H15 7 2 0 6 8 Westpac RBB’s focus on service and having Australia's leading mobile/online capability for customers helped deliver both core and cash earnings growth of 8%. Record customer growth of over 191,000 helped drive loan and deposit growth up 6% and 7% respectively. St. George Banking Group’s brands, St. George, BankSA, Bank of Melbourne and RAMS contributed to the 7% increase in cash earnings, with core earnings rising 8%. The Bank of Melbourne opened its 100th branch during the year and was voted best regional bank in Australia for the second time2. Revenue increased 7% with net interest income up 7% due to 8% growth in lending and a 3% rise in deposits. BT Financial Group continues to be the leading wealth provider in Australia, ranking number 1 on all Platforms, with Funds under Administration (FUA) share of 19.9%. BTFG delivered flat cash earnings over the year with the result impacted by the partial sale of BTIM, lower performance fees, and higher insurance claims. Westpac Institutional Bank is the number one institutional banking franchise in Australia. Financial conditions have been challenging, with margins 15 basis points lower in line with global capital market conditions. This contributed to a 12% reduction in cash earnings to $1,286 million. The decline was also due to methodology changes to derivative valuations (which reduced revenue by $122 million) and a lower impairment benefit. The business continued to achieve good underlying growth, with lending up 12% and customer revenue up 2%. Westpac New Zealand delivered another solid result with a 7% increase in core earnings and a 6% increase in cash earnings (9% and 8% respectively in A$). The result was supported by revenue growth of 7% and good balance sheet growth, with a 7% rise in lending and a 5% increase in deposits. OUTLOOK Mr Hartzer said despite mixed global economic conditions he remained positive about the growth outlook for the Australian economy, which was supported by low interest rates and a low Australian dollar. Overall the economic transition from resource-dominated growth to a broader service-based economy is showing promising signs, particularly in the export sector. “While consumers remain cautious, there are signs of improvement in non-mining related investment as the economy shifts to being more service sector-driven. “At the same time, with better world economic growth we expect some stability in Australia’s terms of trade and stronger income growth over the medium term. “For Australian banks, this means we continue to operate in a ‘lower-for-longer’ environment with modest credit growth, intense competition, and some ongoing regulatory uncertainty. However, housing credit growth is expected to ease, business is picking up, and we are continuing to grow in the wealth and insurance markets. “We are positive about the future. We’re strongly positioned with a number 1 or 2 position in all of our key markets; we have a distinct portfolio of brands, a market-leading online and mobile platform, and a high quality management team,” Mr Hartzer said. For Further Information David Lording Head of Media Relations T. 02 8219 8512 M. 0419 683 411 1 2 Andrew Bowden Head of Investor Relations T. 02 8253 4008 M. 0438 284 863 These are businesses as reported under the old structure. Reporting under the new structure will commence in FY16. Financial Review Smart Investor Blue Ribbon Awards 2015. Westpac Group Interim 2015 ASX Profit Announcement v Results announcement to the market 2015 Full Year Financial Results 01 Group results 1.1 Reported results 1.2 Key financial data 1.3 Cash earnings results 1.4 Market share and system multiple metrics 1 1 2 3 7 02 Review of Group operations 2.1 Performance overview 2.2 Review of earnings 2.3 Credit quality 2.4 Balance sheet and funding 2.5 Capital and dividends 2.6 Sustainability performance 8 9 17 31 33 38 44 03 Divisional results 3.1 Westpac Retail & Business Banking 3.2 St. George Banking Group 3.3 BT Financial Group (Australia) 3.4 Westpac Institutional Bank 3.5 Westpac New Zealand 3.6 Westpac Pacific 3.7 Group Businesses 46 46 49 52 59 62 65 67 04 2015 Full Year reported financial report 4.1 Significant developments 4.2 Consolidated income statement 4.3 Consolidated statement of comprehensive income 4.4 Consolidated balance sheet 4.5 Consolidated statement of changes in equity 4.6 Consolidated cash flow statement 4.7 Notes to the consolidated financial statements 4.8 Statement in relation to the audit of the financial statements 69 70 76 77 78 79 81 82 107 05 Cash earnings supplementary information 108 06 Other information 6.1 Disclosure regarding forward-looking statements 6.2 Websites 6.3 Credit ratings 6.4 Dividend reinvestment plan 6.5 Changes in control of Group entities 6.6 Financial calendar and Share Registry details 6.7 Exchange rates 121 121 122 122 122 122 123 126 07 Glossary 128 In this announcement references to ‘Westpac’, ‘WBC’, ‘Westpac Group’, ‘the Group’, ‘we’, ‘us’ and ‘our’ are to Westpac Banking Corporation and its controlled entities, unless it clearly means just Westpac Banking Corporation. In this announcement references to ‘St. George’ refer to the division and its brands namely: ‘St. George Bank’, ‘Bank of Melbourne’, ‘BankSA’, and ‘RAMS’ unless it clearly means just the St. George Bank brand. All references to $ in this document are to Australian dollars unless otherwise stated. Financial calendar Final results announcement 2 November 2015 Ex-dividend date for final dividend 11 November 2015 Record date for final dividend (Sydney) 13 November 2015 vi Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Group results 1.0 Group results 1.1 Reported results Reported net profit attributable to owners of Westpac Banking Corporation is prepared in accordance with the requirements of Australian Accounting Standards (AAS) and regulations applicable to Australian Authorised Deposit-taking Institutions (ADIs). $m Half Year Sept 15 Half Year March 15 % M ov't 1 Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't 1 Sept 15 Sept 14 Net interest income 7,283 6,984 4 14,267 13,542 5 Non-interest income 4,362 3,013 45 7,375 6,395 15 Net operating income before operating expenses and impairment charges 11,645 9,997 16 21,642 19,937 9 Operating expenses (5,063) (4,410) 15 (9,473) (8,547) 11 Net profit before im pairm ent charges and incom e tax expense 6,582 5,587 18 12,169 11,390 7 Impairment charges (412) (341) 21 (753) (650) 16 6,170 5,246 18 11,416 10,740 6 (1,744) (1,604) 9 (3,348) (3,115) 7 4,426 3,642 22 8,068 7,625 6 Net profit attributable to non-controlling interests (23) (33) (30) (56) (64) (13) NET PROFIT ATTRIBUTABLE TO OWNERS OF WESTPAC BANKING CORPORATION 4,403 3,609 22 8,012 7,561 6 Profit before incom e tax Income tax expense Net profit for the period Net profit attributable to owners for Full Year 2015 was $8,012 million, an increase of $451 million or 6% compared to Full Year 2014. There were a number of significant infrequent items that in aggregate increased net profit. These included the partial sale of the Group’s shareholding in BT Investment Management Limited (BTIM) which generated an after tax gain of $665 million, several tax recoveries of $121 million, partially offset by higher technology expenses of $354 million (post-tax) following changes to accounting for technology investment spending and derivative valuation methodologies changes which resulted in an $85 million2 (post-tax) charge. Net interest income increased $725 million or 5% compared to Full Year 2014, with total loan growth of 7% and customer deposit growth of 4%. Net interest margin was stable at 2.09%, with lower Treasury income, reduced asset spreads and higher liquidity costs offset by reduced cost of funds from both deposit products and wholesale funding. Net interest income, loans, customer deposits and net interest margins are discussed further in Sections 2.2.1 to 2.2.4. Non-interest income increased $980 million or 15% compared to Full Year 2014 primarily due to the gain associated with the sale of BTIM shares ($1,036 million). Excluding this item, non-interest income reduced $56 million or 1%, from lower trading income2 and lower insurance income reflecting higher insurance claims predominantly associated with severe weather events. Non-interest income is discussed further in Section 2.2.5. Operating expenses increased $926 million or 11% compared to Full Year 2014. This included $505 million related to changes to accounting for technology investment spending. Excluding this item, operating expenses increased $421 million or 5% primarily due to higher investment related costs, including increased software amortisation and foreign currency translation impacts. Operating expenses are discussed further in Section 2.2.8. Impairment charges increased $103 million compared to Full Year 2014 mostly due to a reduced benefit from credit quality improvements, while direct write-offs were also higher. Overall asset quality improved during the year with stressed exposures as a percentage of total committed exposures reducing from 1.24% to 0.99%. Impairment charges are discussed further in Section 2.2.9. The effective tax rate of 29.3% in Full Year 2015 was marginally higher than the 29.0% recorded in Full Year 2014. Income tax expense is discussed further in Section 2.2.10. 1 2 Percentage movement represents an increase / (decrease) to the relevant comparative period. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a Funding Valuation Adjustment (FVA) to the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. Westpac Group 2015 Full Year Results Announcement 1 Full Year financial results 2015 Group results 1.2 Key financial data Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Earnings per ordinary share (cents) 140.1 116.1 21 256.3 243.7 5 Weighted average ordinary shares (millions) 1 3,141 3,106 1 3,124 3,098 1 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Shareholder value Fully franked dividends per ordinary share (cents) 94 93 1 187 182 3 17.29% 15.10% 219bps 16.23% 16.27% (4bps) Average ordinary equity ($m) 50,794 47,920 6 49,361 46,477 6 Average total equity ($m) 51,645 48,777 6 50,215 47,339 6 13.08 11.84 10 13.08 11.57 13 43.5% 44.1% (63bps) 43.8% 42.9% 90bps Return on average ordinary equity Net tangible asset per ordinary share ($) Productivity and efficiency Expense to income ratio Business perform ance Interest spread 1.93% 1.89% 4bps 1.91% 1.90% 1bps Benefit of net non-interest bearing assets, liabilities and equity 0.18% 0.17% 1bps 0.18% 0.19% (1bps) 2.11% 2.06% 5bps 2.09% 2.09% - 689,031 678,568 2 683,814 647,362 6 Net interest margin Average interest-earning assets ($m) Capital adequacy ratio Common equity Tier 1 capital ratio - APRA Basel III 9.50% 8.76% 74bps 9.50% 8.97% 53bps - Internationally comparable2 13.20% 12.19% 101bps 13.20% 12.42% 78bps Credit risk w eighted assets (credit RWA) ($m) 310,342 303,026 2 310,342 281,459 10 Total risk w eighted assets (RWA) ($m) 358,580 346,823 3 358,580 331,387 8 937,052 910,551 3 937,052 880,213 6 0.30% 0.35% (5bps) 0.30% 0.40% (10bps) Asset quality Total committed exposures (TCE) ($m) Gross impaired assets to gross loans Gross impaired assets to equity and total provisions 3.3% 4.0% (68bps) 3.3% 4.4% (112bps) Gross impaired asset provisions to gross impaired assets 46.3% 47.8% (153bps) 46.3% 44.8% 148bps Total stressed exposures as a % of TCE 0.99% 1.12% (13bps) 0.99% 1.24% (25bps) Total provisions to gross loans 53bps 58bps (5bps) 53bps 60bps (7bps) Collectively assessed provisions to performing non-housing loans 3 123bps 128bps (5bps) 123bps 129bps (6bps) Mortgages 90 days past due 0.42% 0.45% (3bps) 0.42% 0.45% (3bps) Other consumer loans 90 days past due 1.07% 1.17% (10bps) 1.07% 0.99% 8bps Collectively assessed provisions to credit RWA 86bps 89bps (3bps) 86bps 93bps (7bps) Balance sheet4 ($m ) Loans 623,316 605,064 3 623,316 580,343 7 Total assets 812,156 795,961 2 812,156 770,842 5 Deposits and other borrow ings 475,328 466,743 2 475,328 460,822 3 Total liabilities 758,241 745,644 2 758,241 721,505 5 53,915 50,317 7 53,915 49,337 9 62 59 5 60 52 15 127 120 6 123 109 13 Total equity Wealth Managem ent Average Funds Under Management ex BTIM ($b)5,6 Average Funds Under Administration ($b) 6 1 2 3 4 5 6 Weighted average number of fully paid ordinary shares listed on the ASX for the relevant period less Westpac shares held by the Group (“Treasury shares”). Refer Glossary for definition. Non-housing loans have been determined on a loan purpose basis. Spot balances. Half Year 2015 and Full Year 2014 have been adjusted to remove BTIM FUM previously consolidated. This provides a comparable view of the performance of the business. Averages are based on six months for the halves and twelve months for the full year. 2 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Group results 1.3 Cash earnings results Throughout this results announcement, reporting and commentary of financial performance for Second Half 2015, First Half 2015, Full Year 2015 and Full Year 2014 will refer to “cash earnings results", unless otherwise stated. $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 6 Net interest income 7,305 6,934 5 14,239 13,496 Non-interest income 3,215 3,086 4 6,301 6,324 - Net operating income 10,520 10,020 5 20,540 19,820 4 Operating expenses 5 (4,381) (4,254) 3 (8,635) (8,246) Core earnings 6,139 5,766 6 11,905 11,574 3 Impairment charges (412) (341) 21 (753) (650) 16 Operating profit before incom e tax Income tax expense Net profit Net profit attributable to non-controlling interests 5,727 5,425 6 11,152 10,924 2 (1,661) (1,613) (3,274) (3,230) 4,066 3,812 3 7 7,878 7,694 1 2 (24) (34) (66) 3,778 (29) 7 (58) 4,042 7,820 7,628 (12) 3 Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Cash earnings per ordinary share (cents) 128.2 121.3 6 249.5 245.4 2 Economic profit ($m) 2,296 2,122 8 4,418 4,491 (2) Cash earnings 1.3.1 Key financial information Shareholder value Weighted average ordinary shares (millions) - cash earnings 1 Dividend payout ratio - cash earnings Cash earnings return on average ordinary equity Cash earnings return on average tangible ordinary equity (ROTE) 3,152 3,115 1 3,134 3,109 74.0% 76.8% (276bps) 75.4% 74.2% 121bps 1 15.87% 15.81% 6bps 15.84% 16.41% (57bps) 19.86% 20.26% (40bps) 20.05% 21.25% (120bps) Average ordinary equity ($m) 50,794 47,920 6 49,361 46,477 6 Average tangible ordinary equity ($m) 2 40,596 37,399 9 39,002 35,897 9 Productivity and efficiency Expense to income ratio - cash earnings 41.6% 42.5% (82bps) 42.0% 41.6% 44bps Total banking expense to income ratio - cash earnings 40.7% 41.5% (75bps) 41.1% 40.5% 59bps Full time equivalent employees (FTE) 35,241 36,559 (4) 35,241 36,373 (3) 294 274 7 567 547 4 Revenue per FTE ($ '000's) Business perform ance Interest spread 1.94% 1.87% 7bps 1.90% 1.89% 1bps Benefit of net non-interest bearing assets, liabilities and equity 0.17% 0.18% (1bps) 0.18% 0.19% (1bps) 6bps Net interest margin 2.11% 2.05% 689,031 678,568 2 683,814 29.0% 29.7% (73bps) 29.4% 29.6% Impairment charges to average loans annualised 13bps 11bps 2bps 12bps 12bps - Net w rite-offs to average loans annualised 21bps 16bps 5bps 18bps 23bps (5bps) Average interest-earning assets ($m) Effective tax rate 2.08% 2.08% 647,362 6 (21bps) Im pairm ent charges 1 Weighted average ordinary shares – cash earnings: represents the weighted average number of fully paid ordinary shares listed on the ASX for the relevant period. 2 Average tangible ordinary equity is calculated as average ordinary equity less goodwill and other intangible assets (excluding capitalised software). Westpac Group 2015 Full Year Results Announcement 3 Full Year financial results 2015 Group results Cash earnings policy In assessing financial performance, including divisional results, Westpac Group uses a measure of performance referred to as “cash earnings”. Westpac Group’s cash earnings is viewed as a measure of the level of profit that is generated by ongoing operations and is therefore available for distribution to shareholders. Management believes this allows the Group to more effectively assess performance for the current period against prior periods and to compare performance across business divisions and across peer companies. Cash earnings is not a measure of cash flow or net profit determined on a cash accounting basis, as it includes non-cash items reflected in net profit determined in accordance with AAS. The specific adjustments outlined below include both cash and non-cash items. Three categories of adjustments are made to reported results to determine cash earnings:  Material items that key decision makers at the Westpac Group believe do not reflect ongoing operation;  Items that are not considered when dividends are recommended, such as the amortisation of intangibles, impact of Treasury shares and economic hedging impacts; and  Accounting reclassifications between individual line items that do not impact reported results. A full reconciliation of reported results to cash earnings is set out in Section 5, Note 8. Reconciliation of reported results to cash earnings Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 NET PROFIT ATTRIBUTABLE TO OWNERS OF WESTPAC BANKING CORPORATION 4,403 3,609 22 8,012 7,561 6 Partial sale of BTIM (665) - - (665) - - 354 - - 354 - - $m Capitalised technology cost balances Amortisation of intangible assets 76 73 4 149 147 1 Acquisition, transaction and integration expenses 31 35 (11) 66 51 29 Lloyds tax adjustments (64) - - (64) - - Fair value (gain)/loss on economic hedges (59) 26 large (33) (105) (69) Ineffective hedges 2 (1) large 1 46 (98) (36) 37 (197) 1 7 (86) Buyback of government guaranteed debt - (1) (100) (1) (42) (98) Westpac Bicentennial Foundation grant - - - - 70 (100) Prior period tax provisions - - - - (70) (100) Treasury shares Bell litigation provision - - - - (54) (100) Fair value amortisation of financial instruments - - - - 17 (100) Total cash earnings adjustm ents (post-tax) (361) 169 large (192) 67 large Cash earnings 4,042 3,778 7 7,820 7,628 3 Outlined below are the cash earnings adjustments to the reported result:  Partial sale of BTIM: During Second Half 2015 the Group recognised a significant gain following the partial sale and deconsolidation of the Group’s shareholding in BTIM. This gain has been treated as a cash earnings adjustment given its size and that it does not reflect ongoing operations;  Capitalised technology cost balances: Following changes to the Group’s technology and digital strategy, rapid changes in technology and evolving regulatory requirements, a number of accounting changes have been introduced, including moving to an accelerated amortisation methodology for most existing assets with a useful life of greater than three years, writing off the capitalised cost of regulatory program assets where the regulatory requirements have changed, and directly expensing more project costs. The expense recognised this year to reduce the carrying value of impacted assets has been treated as a cash earnings adjustment given its size and that it does not reflect ongoing operations;  Amortisation of intangible assets: The merger with St. George, the acquisition of J O Hambro Capital Management (JOHCM) and the acquisition of Lloyds resulted in the recognition of identifiable intangible assets. The commencement of equity accounting for BTIM also resulted in the recognition of notional identifiable intangible assets within the investments in associate’s carrying value. The intangible assets recognised relate to core deposits, customer relationships, management contracts and distribution relationships. These intangible items are amortised over their useful lives, ranging between four and twenty years. The amortisation of these intangible assets (excluding capitalised software) is a cash earnings adjustment because it is a non-cash flow item and does not affect cash distributions available to shareholders; 4 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Group results  Acquisition, transaction and integration expenses: Costs associated with the acquisition of Lloyds have been treated as a cash earnings adjustment as they do not reflect the earnings expected from the acquired businesses following the integration period;  Lloyds tax adjustments: Tax adjustments arising from the acquisition of Lloyds have been treated as a cash earnings adjustment in line with our treatment of Lloyds acquisition and integration costs;  Fair value on economic hedges (which do not qualify for hedge accounting under AAS) comprise: - The unrealised fair value (gain)/loss on foreign exchange hedges of future New Zealand earnings impacting non-interest income is reversed in deriving cash earnings as they may create a material timing difference on reported results but do not affect the Group’s cash earnings over the life of the hedge; and - The unrealised fair value (gain)/loss on hedges of accrual accounted term funding transactions are reversed in deriving cash earnings as they may create a material timing difference on reported results but do not affect the Group’s cash earnings over the life of the hedge.  Ineffective hedges: The (gain)/loss on ineffective hedges is reversed in deriving cash earnings for the period because the gain or loss arising from the fair value movement in these hedges reverses over time and does not affect the Group’s profits over time;  Treasury shares: Under AAS, Westpac shares held by the Group in the managed funds and life businesses are deemed to be Treasury shares and the results of holding these shares are not permitted to be recognised as income in the reported results. In deriving cash earnings, these results are included to ensure there is no asymmetrical impact on the Group’s profits because the Treasury shares support policyholder liabilities and equity derivative transactions which are re-valued in determining income;  Buyback of Government guaranteed debt: The Group has bought back certain Government guaranteed debt issues which reduced Government guarantee fees (70 basis points) paid. In undertaking the buybacks, a cost was incurred reflecting the difference between current interest rates and the rate at which the debt was initially issued. In the reported result, the cost incurred was recognised at the time of the buyback. In cash earnings, the cost incurred was being amortised over the original term of the debt that was bought back, consistent with a 70 basis point saving being effectively spread over the remaining life of the issue. The cash earnings adjustment gives effect to the timing difference between reported results and cash earnings;  Westpac Bicentennial Foundation grant: During 2014, the Group provided a grant to establish the Westpac Bicentennial Foundation. The grant was treated as a cash earnings adjustment due to its size and because it does not reflect ongoing operations;  Prior period tax provisions: During 2011, the Group raised provisions for certain tax positions for transactions previously undertaken by the Group. A number of these matters have now been resolved, resulting in a release of the provisions which were no longer required. As the provisions raised were treated as a cash earnings adjustment, the release was treated in a consistent manner;  Bell litigation provision: During 2012, the Group recognised additional provisions in respect of the long running Bell litigation. This was treated as a cash earnings adjustment at the time due to its size, historical nature and because it did not reflect ongoing operations. In 2014, the Bell litigation was settled and the release of provisions no longer required was treated as a cash earnings adjustment;  Fair value amortisation of financial instruments: The accounting for the merger with St. George resulted in the recognition of fair value adjustments on the St. George retail bank loans, deposits, wholesale funding and associated hedges, with these fair value adjustments being amortised over the life of the underlying transactions. The amortisation of these adjustments is considered to be a timing difference relating to non-cash flow items that do not affect cash distributions available to shareholders and therefore, have been treated as a cash earnings adjustment; and  Accounting reclassifications between individual line items that do not impact reported results comprise: - Policyholder tax recoveries: Income and tax amounts that are grossed up to comply with the AAS accounting standard covering Life Insurance Business (policyholder tax recoveries) are reversed in deriving income and taxation expense on a cash earnings basis; and - Operating leases: Under AAS rental income on operating leases is presented gross of the depreciation of the assets subject to the lease. These amounts are offset in deriving non-interest income and operating expenses on a cash earnings basis. The guidance provided in Australian Securities and Investments Commission Regulatory Guide 230 has been followed when presenting this information. Westpac Group 2015 Full Year Results Announcement 5 Full Year financial results 2015 Group results Audit of 2015 Full Year financial report PricewaterhouseCoopers has audited the financial statements contained within the Westpac 2015 full year financial report and has issued an unmodified audit opinion. This full year results announcement has not been subject to audit by PricewaterhouseCoopers. The financial information contained in this full year results announcement includes financial information extracted from the audited financial statements together with financial information that has not been audited. The cash earnings disclosed as part of this full year results announcement have not been separately audited, however are consistent with the financial information included in Note 2 of the audited 2015 full year financial report. 6 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Group results 1.4 Market share and system multiple metrics 1.4.1 Market share As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 As at 31 March 2014 Housing credit2 24% 25% 25% 25% Cards 23% 23% 23% 23% Household deposits 23% 23% 23% 23% Business deposits 3 19% 19% 19% 19% Australia Banking system (APRA) 1 Financial system (RBA) 4 Housing credit2 23% 23% 23% 23% Business credit 19% 19% 19% 19% 5 21% 21% 21% 21% Consumer lending 20% 20% 20% 20% Deposits 21% 21% 21% 21% Business lending 16% 16% 16% 16% Retail deposits New Zealand (RBNZ) 6,7 Australian Wealth Managem ent 8 Platforms (includes Wrap and Corporate Super) 20% 20% 20% 20% Retail (excludes Cash) 19% 19% 18% 19% Corporate Super 14% 15% 15% 14% Life Insurance - in-force 10% 9% 9% 9% Life Insurance - new business 11% 12% 11% 11% Australian Life Insurance 9 1.4.2 System multiples Full Year Sept 15 Half Year Sept 15 Half Year March 15 Full Year Sept 14 Half Year Sept 14 Half Year March 14 Housing credit2 0.9 0.9 0.9 0.9 1.0 0.9 Cards 10 0.9 n/a 0.5 4.0 n/a 1.9 Household deposits 1.0 0.9 1.0 1.2 1.3 1.0 Business deposits 10 0.7 n/a 1.2 0.5 1.0 n/a Australia Banking system (APRA)1 Financial system (RBA) 4 Housing credit2,3 0.8 0.9 0.8 0.9 1.0 0.9 Business credit 1.2 1.5 0.9 1.3 1.4 1.1 0.8 0.8 0.7 0.8 1.2 0.0 Retail deposits 5 New Zealand (RBNZ) 6,7 Consumer lending 0.9 0.8 0.9 1.1 1.2 1.0 Deposits 0.9 0.6 1.1 0.6 0.6 1.0 1 Source: Australian Prudential Regulation Authority (APRA). Includes securitised loans. The comparatives have been updated to reflect amendments to APRA data. 4 Source: Reserve Bank of Australia (RBA). 5 Retail deposits as measured by the RBA, financial system includes financial corporations’ deposits. 6 New Zealand comprises New Zealand banking operations. 7 Source: Reserve Bank of New Zealand (RBNZ). 8 Market Share Funds under Management/Funds under Administration based on published market share statistics from Plan for Life and Morningstar 30 June 2015 (for Full Year 2015), 31 December 2014 (for First Half 2015), 30 June 2014 (for Full Year 2014), 31 December 2013 (for First Half 2014) and represents the BT Wealth business market share reported at these times. 9 Source: Life Insurance – Plan for Life 30 June 2015 (for Full Year 2015), 31 December 2014 (for First Half 2015), 30 June 2014 (for Full Year 2014), 31 December 2013 (for First Half 2014). 10 n/a indicates that system growth or Westpac growth was negative. 2 3 Westpac Group 2015 Full Year Results Announcement 7 Full Year financial results 2015 Review of Group operations 2.0 Review of Group operations Movement in cash earnings ($m) Second Half 2015 - First Half 2015 371 129 +264 (127) 4,042 (71) (38) Impairment charges Tax & noncontrolling interests 3,778 First Half 2015 Net interest cash earnings income Non-interest income Operating expenses Second Half 2015 cash earnings Movement in cash earnings ($m) Full Year 2015 – Full Year 2014 +192 743 (23) (389) 7,628 Full Year 2014 Net interest cash earnings income Non-interest income 8 Westpac Group 2015 Full Year Results Announcement Operating expenses 7,820 (103) (36) Impairment charges Tax & noncontrolling interests Full Year 2015 cash earnings Full Year financial results 2015 Review of Group operations 2.1 Performance overview Westpac Group delivered cash earnings of $7,820 million for Full Year 2015, up 3% on Full Year 2014. The result was supported by disciplined growth, well managed margins, and continued investment across the franchise. While asset quality improved, with stressed exposures as a percentage of TCE down 25 basis points to 0.99%, impairment charges were $103 million higher. This was principally due to a slowing in the rate of portfolio improvement, which has led to a reduction in associated benefits. Direct write-offs were also higher. The Group strengthened the balance sheet through the year including:   The implementation of new liquidity coverage ratio (LCR) requirements, with Westpac reporting a LCR of 121%; and An increase in capital, with the common equity tier 1 (CET1) capital ratio rising to 9.5% (up 53 basis points). The Group's return on equity (ROE) was a solid 15.8%, with all divisions achieving returns above their cost of capital. While ROE remained above the Group’s target of 15%, the ratio was down 57 basis points over the year mostly due to the rise in shareholders' equity. Cash earnings per share (EPS) for Full Year 2015 were 249.5 cents, up 2% on Full Year 2014. The lower growth in cash EPS relative to cash earnings reflects the increase in shares on issue from dividend reinvestment and a partial underwrite of the 2015 interim dividend reinvestment plan (DRP). The result for the year included a stronger second half with cash earnings up 7% compared to First Half 2015. In part, this reflects the non-recurrence of some negative infrequent items from First Half 2015. The half on half differences in earnings growth masked a solid and more consistent franchise performance through the year and across divisions. On a reported results basis, Westpac's net profit1 of $8,012 million was up 6%. The result included a small number of significant infrequent items that were excluded from the calculation of cash earnings given their size, and oneoff nature. These included a $665 million gain on the partial sale of BTIM, a tax benefit associated with the acquisition of select Australian businesses of Lloyds Banking Group ($64 million), offset by higher technology expenses of $354 million (post-tax) following changes to accounting for technology investment spending. Items excluded from cash earnings contributed $192 million to net profit in Full Year 2015, while in Full Year 2014 items excluded from cash earnings reduced net profit by $67 million. As a result, net profit growth of 6% exceeded the growth in cash earnings of 3%. Across divisions, Westpac's retail and business banking divisions continued to perform strongly. Westpac RBB and St. George increased cash earnings 8% and 7% respectively, with Westpac New Zealand increasing cash earnings by 6% in NZ$ (8% in A$). BTFG, the Group's Australian wealth operations, has continued to grow although cash earnings were little changed over the year as the division was impacted by higher insurance claims predominantly from severe weather events, and lower performance fees. Cash earnings for Westpac Institutional Bank (WIB) were 12% lower than Full Year 2014 due to derivative valuation methodology changes2 and the impact of high levels of global liquidity which contributed to lower margins. WIB recorded an impairment benefit of $39 million in Full Year 2015, although this was down on the Full Year 2014 impairment benefit of $135 million. The Board has determined a final ordinary dividend of 94 cents per share, fully franked, up 1 cent or 1% on the 2015 interim dividend. The Group's total dividends for the year were 187 cents, up 5 cents or 3% on 2014. The 2015 final ordinary dividend represents a payout ratio of 74.0%, while the full year dividend payout ratio was 75.4%. After allowing for the payment of the final dividend, the Group's adjusted franking account balance is $793 million. Capital The Group has continued to be prudent and disciplined in the management of capital over the year and has acted to lift its CET1 capital ratio above the Group’s preferred range, in preparation for the implementation of changes to Australian residential mortgage risk weighted assets on 1 July 2016. Westpac first raised around $2.0 billion in capital at its First Half 2015 results by partially underwriting the DRP. Capital was further increased by $0.5 billion following the partial sale of shares in BTIM. These two actions added $2.5 billion to the Group’s capital base and contributed to lifting Westpac’s CET1 capital ratio at 30 September 2015 to 9.5%, above the Group's preferred range of 8.75% - 9.25%. On 14 October 2015, Westpac announced it was seeking to raise approximately $3.5 billion of capital via a fully underwritten, pro-rata accelerated renounceable entitlement offer (Entitlement Offer). The Entitlement Offer included an Institutional Offer and a Retail Offer. It is anticipated that the capital raised will add approximately 100 basis points to Westpac’s CET1 capital ratio. Following the capital raising, Westpac’s CET1 capital ratio on 1 2 Net profit attributable to owners of Westpac Banking Corporation. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a Funding Valuation Adjustment (FVA) to the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. Westpac Group 2015 Full Year Results Announcement 9 Full Year financial results 2015 Review of Group operations internationally comparable1 basis would be around 14.2%, which places the Group within the top quartile of banks globally. At the date of this report, the Institutional Offer was completed, raising $1.6 billion, and the Retail Offer was underway. The capital raising directly responds to a regulatory change in how risk weighed assets will be determined for Australian mortgages that were announced in July 2015. This change effectively increases the capital required for the Group’s Australian mortgage portfolio by over 50% and is effective from 1 July 2016. As a result of the increase in capital, the Group also announced some increases to mortgage interest rates to partially reflect the higher capital cost for mortgages. Financial Performance Second Half 2015 - First Half 2015 Cash earnings in Second Half 2015 of $4,042 million were $264 million or 7% up on First Half 2015. Net interest income was up 5%, with average interest-earning assets increasing 2% and net interest margins increasing 6 basis points. Margin excluding Treasury and Markets was 2.05% for Second Half 2015, up 4 basis points on First Half 2015, with the rise due to lower funding costs, mostly from improved deposit spreads. Loans were up 3% over the half (or 4% excluding currency impact from the lower NZ$). In Australia, growth was split across housing and business lending with both increasing 4% over the half. In New Zealand, lending grew 4% in NZ$ but a strengthening of the A$ relative to the NZ$ saw balances in A$ 4% lower. Other overseas lending was up 9% with the rise due to currency impacts from the weakening of the A$ relative to the US$. This was partially offset by lower commodity prices which contributed to a reduction in the value of trade finance transactions. Customer deposits rose 2% mostly from growth in at-call and transaction accounts (including interest offset accounts), with term deposit balances lower. The decline in term deposits was mostly in short duration deposits from businesses and reflects efforts to improve deposit spreads and target growth in deposits which have a high LCR value. New Zealand deposits grew 1% in NZ$, but fell 6% in A$. The Westpac Group deposit to loan ratio ended the year at 68.5%, compared to 69.5% at 31 March 2015. Non-interest income was up 4% over the half, from higher insurance income, the sale of the previous St. George Head Office in the Sydney CBD, and higher trading income (First Half 2015 included a $122 million charge following changes to derivative valuation methodologies that was not repeated). This was partly offset by lower wealth performance fees, a decline in fees and commissions from the seasonal reduction in credit card activity and the partial sale of BTIM and move to equity accounting which reduced non-interest income. Expenses increased 3% over the half with most of the increase due to higher investment related costs. Software amortisation and technology depreciation expenses increased $70 million. Restructuring costs (included in staff expenses) were higher than First Half 2015 reflecting the productivity program announced at the Group’s strategy update in September 2015. Business as usual cost increases were offset by productivity benefits of $126 million and lower expenses associated with the partial sale of BTIM and move to equity accounting. While asset quality improved, the pace of improvement has slowed and associated provision benefits have also eased. Direct write-offs were higher. This led to a $71 million rise in impairment charges. The effective tax rate was 29.0% in Second Half 2015 compared to 29.7% in First Half 2015. The lower tax rate reflected the benefit from the finalisation of prior period tax matters ($57 million). Financial Performance Full Year 2015 - Full Year 2014 Cash earnings for the Group of $7,820 million was $192 million, or 3%, higher than Full Year 2014. Net interest income was up 6% with margins unchanged and average interest-earning assets up 6%. Margins excluding Treasury and Markets were 2.03% for the Full Year 2015 up 2 basis points on Full Year 2014. The rise in margins (excluding Treasury and Markets) reflected improved deposit spreads partially offset by higher liquidity costs and lower spreads on assets. Net loans rose 7% over the year supported by 7% growth in Australian housing and 6% increase in Australian business lending, with solid growth in SME and infrastructure. New Zealand lending grew 7% in NZ$ (9% in A$), with particularly good growth in business lending. Other overseas lending rose 23% mostly from currency movements. Customer deposits rose 4% from growth in at-call and transaction accounts, with continuing strong growth in mortgage offset accounts. New Zealand deposits grew 5% in NZ$, (7% in A$) with growth also in at-call and transaction accounts. 1 The basis of the internationally comparable ratio CET1 capital ratio aligns with the APRA study titled “International capital comparison study” dated 13 July 2015. 10 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Non-interest income was flat, or up 2% excluding derivative valuation methodology changes1. Growth in FUA of 8%, higher life insurance in-force premiums of 13% and general insurance gross written premiums of 6%, were partly offset by the partial sale of BTIM and move to equity accounting2, lower performance fees, and several severe weather events increasing catastrophe insurance claims. Expenses rose 5% over the year primarily due to higher investment related expenses. Productivity savings of $239 million assisted in offsetting higher salary and equipment and occupancy expenses. Asset quality improved over the year, however, impairment charges increased $103 million or 16%, with a $136 million reduction in write-backs as benefits from the reduction in stressed facilities were lower. Strategic priorities At the strategy update in September 2015, the Group reaffirmed its five strategic priorities to support the Group's vision, which is to be: One of the world's great service companies, helping our customers, communities and people to prosper and grow The five strategic priorities are: performance discipline, service leadership, digital transformation, targeted growth and workforce revolution. While these are separate priorities, they are interrelated and support each other in achieving the Group's vision. The Group has outlined performance metrics against which the progress on each priority will be assessed.  Performance discipline Performance metric: Target Group ROE above 15% The performance discipline strategic priority is focused on delivering superior financial and risk management to achieve balanced outcomes across growth, return, productivity and strength. Over the year, this balance was achieved. In particular: - Cash return on equity of 15.8%; - Strengthened the balance sheet over the year with a substantial increase in capital, a rise in the stable funding ratio, an increase in liquid assets and stressed exposures falling below 1% of TCE; - Margins were well managed and were unchanged over the year. The margin excluding Treasury and Markets was higher; and - Australian lending of 7% was broadly in line with system growth of 7%. FUM and FUA flows remained solid, while insurance premiums continue to grow above system.  Service leadership Performance metrics: increase customer numbers by 1 million from 2015 to 2017. Australian retail and business banking customer numbers increased by over 369,000 in Full Year 2015 and the Group is well on its way to reach its goal by 2017. Products per customer3 of 2.98 were up from 2.96, a good outcome given the strong growth in customer numbers. Service is the heart of Westpac’s vision and strategy. In focusing on service, our people are aiming to help customers achieve their goals. By focusing on a customer's goals we can better meet their needs. For example, helping a customer to own their home — not just providing a home loan. Similarly, Westpac is helping business customers improve their cash flow — not just providing an overdraft. The Group’s investment in service has focused on those elements that directly impact the customer experience, particularly digital. Progress over the year has included: - Completing the roll out of Westpac Live, Westpac's new online/mobile banking platform to over four million consumer and business customers. Forrester Research rated Westpac Live as number 1 online/mobile platform in Australia and number 2 in the world4; - Launching Westpac One, a new online/mobile platform in New Zealand, with 78% of customers migrated; - Continuing the roll out of our next generation branch network with 36% of branches in the new format; - Introducing a service promise program for all employees in St. George; and 1 2 3 4 In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. Refer to Section 3.3.1 for more detail. Source: Roy Morgan Research. Refer Glossary for details. Source: Forrester Research: ‘2015 Australian Mobile Banking Functionality Benchmark’ June 2015, ‘Global Mobile Banking Functionality Benchmark’ July 2015. Westpac Group 2015 Full Year Results Announcement 11 Full Year financial results 2015 Review of Group operations - A 31% reduction in complaints.  Digital transformation Performance metric: reduce expense to income ratio below 40% by 2018. Linked to service leadership, the Group has continued to roll out new and innovative technologies that support customers and provide a better experience for customers and our employees. During the year we delivered: - Further enhancements to Panorama, the Group's new, integrated wealth management system. First launched in 2014 with a cash management functionality, the system now includes individual funds and ready-made portfolios, and a new mobile application to improve access to the system; - 85% of sites (up from 28%) now have Business Connect/Connect Now, providing real time connectivity with financial services specialists across business banking, merchant services and advice; - 36% of branches (excluding instores) now in BankNow/FreshStart format (up from 25%); - 34% of the Australian ATM network are now smart ATMs (up from 25%); - Launched LOLA (Live Online Lending Application) that completely reengineers the application and approval process for small business lending. The system has conditionally pre-approved over $30 billion of limits for existing business customers; - Launched ‘Wonder’ a new online system to help Westpac home loan customers to better understand how to best use the value in their home; and - Launched a range of new apps including the first bank (St. George) to launch a banking app for the Apple watch. These innovations have seen customers increasingly use digital and self-service options, with: - New accounts opened on mobile devices increasing 60%; - Digital sales contributed 15% of total retail sales, up from 10% in Full Year 2014; - Over 700,000 requests for cardless withdrawals; and - Supported the Group achieving productivity savings of $239 million in Full Year 2015 and is the key enabler for the efficiency program launched during the year.  Targeted growth Performance metrics: stronger growth in Wealth, SME and Asia. The Group continues to focus on areas that are expected to generate relatively higher growth in the medium term. These include Wealth, SME and Asia. In Wealth we are continuing to invest in additional capability to further deepen relationships, some of our progress has included: - The Group already has the leading position in platforms and is seeking to further build on this with Panorama. To date Panorama has $1.3 billion of funds under administration and more than 2,000 advisers are registered on the platform; - Entered into a strategic alliance with Allianz to expand the range of insurance products available to customers. New products commenced being rolled out on 1 October 2015; - Growth over the year included: o Funds Under Management (FUM) and Funds Under Administration (FUA) balances up 7% and 8% respectively (excluding BTIM); and o Life insurance in-force premiums up 13% and General Insurance gross written premiums up 6%. In SME, we have continued to invest in new capabilities to better support customers. This includes Business Connect and Connect Now models providing customers greater access to business specialists via video conferencing, the LOLA platform and launched Business Cash Reserve, a range of online saving accounts to assist businesses with their cash management. The Group is also further developing the WIB partnership to broaden the expertise and products available to support SME customers. These developments have contributed to: - Business customer numbers increased 8%; - Business lending up 4%; and 12 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations - Business NPS1 of (0.7) with Westpac Group ranked number 1. In Asia, the Group continues to invest and increase our capability in the region. Customer numbers have increased 13% and the Group is the market leader in AUD/CNY trading capability.  Workforce revolution Performance metrics: The success of these strategic priorities is linked to the quality and capability of people and the Group's culture. Our goal is to be a global leader in staff engagement. Key highlights over Full Year 2015 include: - Relocated over 4,000 staff to new state of the art premises at Barangaroo in Sydney and Collins Street in Melbourne; - Launched a range of specialised training and development programs across the Group focusing on service and leadership; and - In principle agreement on a new Enterprise Agreement that: o Westpac is the first major bank to centre its Enterprise Agreement around service, rather than sales targets; and o Provides more opportunities for employees to work flexibly. Divisional performance summary (comparing Full Year 2015 with Full Year 2014) In 2015 our operations comprised five primary customer facing business divisions:  Westpac Retail & Business Banking, which we refer to as Westpac RBB;  St. George Banking Group, which we refer to as St. George;  BT Financial Group (Australia), which we refer to as BTFG;  Westpac Institutional Bank, which we refer to as WIB; and  Westpac New Zealand. Although Westpac announced in June 2015 that it would implement a new organisational structure for its Australian retail and business banking operations, up to 30 September 2015 the accounting and financial performance continued to be reported (both internally and externally) on the basis of the existing structure. From 2016, Westpac will report under the new structure, comprising the following five primary customer facing business divisions:      Consumer Bank: responsible for all Australian consumer relationships across all brands; Commercial & Business Bank: responsible for all Australian business and commercial customer relationships across all brands; BT Financial Group: the Group’s wealth management, insurance and private banking businesses; Westpac Institutional Bank: responsible for the relationship with institutional and corporate customers, along with the Group’s International operations including Asia and the Pacific; and Westpac New Zealand: responsible for all customer segments in New Zealand. Through the year Westpac conducted a partial sale of its shareholding in BTIM. Details on the impact of the partial sale are in Section 3.3.1. In July, Westpac announced that it had sold its businesses in the Cook Islands, Samoa and Tonga. The following is a performance summary of the Group’s main operating divisions. Westpac Retail & Business Banking Westpac RBB’s focus on service and having Australia's leading mobile/online capability for customers helped deliver both core and cash earnings growth of 8%. Record customer growth of over 191,000, helped drive loan and deposit growth, up 6% and 7% respectively. Growth was achieved in a disciplined way with a 6% increase in lending and higher margins, primarily from improvements in deposit spreads. Non-interest income was up 1% with most of the rise due to increased foreign exchange related income and higher business line fees, partially offset by lower credit card fees. Expenses increased 4% from higher investment in branches and costs associated with the roll out of Westpac Live. The expense to income ratio declined a further 91 basis points over the year, continuing a trend of steadily improving productivity over recent years. Asset quality again improved, although impairment 1 DBM Business Services Monitor, September 2015, 6MMA. Westpac Group 2015 Full Year Results Announcement 13 Full Year financial results 2015 Review of Group operations charges were higher, this was due to a lower benefit from the reduction in stressed exposures and an increase in direct write-offs in line with prior period growth in the consumer portfolio. St. George Banking Group All the St. George brands − St. George, BankSA, Bank of Melbourne and RAMS − contributed to the 7% increase in cash earnings, with core earnings rising 8%. The Bank of Melbourne expansion continues to be a success story, opening its 100th branch during the year and being voted best local bank in Australia for the second time. Revenue increased 7% with higher net interest income due to 8% growth in lending and a 3% rise in deposits. Margins were unchanged with improved deposit spreads offset by lower business and mortgage spreads. Noninterest income rose 8% from an increase in line fees and a full period benefit of Lloyds. Expenses increased 4% over the year as the business continued to invest, including in Bank of Melbourne. Asset quality improved, although impairment charges were up 19% mostly from a reduction in the level of write-backs and higher direct write-offs. BT Financial Group BTFG continues to be the leading wealth provider in Australia, ranking number 1 on all Platforms, with FUA share of 19.9%1. BTFG delivered flat cash earnings over the year with their results impacted by the partial sale of BTIM and move to equity accounting, lower performance fees and higher insurance claims predominantly related to severe weather events. The business has continued to expand with FUM and FUA balances (excluding BTIM) up 7% and 8% respectively and insurance premiums up with, life in-force premiums up 13% and general insurance gross written premiums up 6% over the year. The private wealth division had a particularly strong year with solid growth and improved margins. Expenses were up 1% with increased investment in Panorama and from responding to regulatory change, mostly offset by the partial sale of BTIM and move to equity accounting and lower performance fee related payments. Westpac Institutional Bank WIB is the leading institutional banking franchise in Australia. Financial conditions have been challenging contributing to a 12% reduction in cash earnings to $1,286 million. The decline was principally due to methodology changes to derivative valuations, which reduced revenue by $122 million, a 15 basis point decline in net interest margin and a lower impairment benefit. The business continued to achieve good growth, with lending up 12% with increases in securitisation, infrastructure and Asia. Margins remained under pressure across both assets and liabilities, with most of the margin decline recorded in First Half 2015. Revenue was also supported by increased markets income (excluding derivative valuation adjustments) and a higher contribution from Hastings. Asset quality continued to improve with stressed assets to TCE falling a further 16 basis points to 0.73%, however lower benefits from the reduction of stressed exposures resulted in an impairment benefit of $39 million, compared with an impairment benefit of $135 million in Full Year 2014. Westpac New Zealand Westpac New Zealand delivered another solid result with a 7% increase in core earnings and a 6% increase in cash earnings (9% and 8% respectively in A$). The result was supported by revenue growth of 7% and good balance sheet growth, with a 7% rise in lending and a 5% increase in deposits. Net interest income was up 8% with margins up 4 basis points to 2.31% and average interest-earning assets up 6%. Expenses increased 6% from investments in the launch of Westpac One. Mortgage 90+ days delinquencies reduced to a very low level of 0.14%. Impairment charges of NZ$47 million, increased NZ$21 million due mostly to the low Full Year 2014 impairment charge. Westpac Pacific In July 2015, Westpac sold the banking operations of Cook Islands, Samoa and Tonga to the Bank of South Pacific. The banking operations sold contributed $4 million to cash earnings in Full Year 2015. Westpac Pacific delivered cash earnings of $120 million, down 2% over the year. The lower result reflects the full period impact of foreign exchange controls that were introduced in PNG in July 2014. This contributed to a reduction in foreign exchange income of $40 million. Revenue was 3% lower with an increase in net interest income of 19%, offset by reduced foreign exchange income. Expenses increased 9% from foreign currency translation impacts and costs associated with the sale of banking operations in Cook Islands, Samoa and Tonga. Group Businesses Cash earnings were $8 million or 4% lower. This result reflects lower Treasury revenue, down $114 million over the year and an increase in employee provisions. Partly offsetting this was a reduction in impairment charges, as the increase in centrally held economic overlay provisions incurred in Full Year 2014 was not repeated. 1 Plan for Life 30 June 2015. 14 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Divisional cash earnings summary Westpac Retail & Business Banking Half Year Sept 15 $m Net interest income Non-interest income Net operating income Westpac New Zealand (A$) Westpac St.George BT Financial Banking Group Institutional Bank Group (Australia) Westpac Group Pacific Businesses Group 3,295 1,928 232 809 811 83 147 7,305 722 282 1,068 788 228 60 67 3,215 4,017 2,210 1,300 1,597 1,039 143 214 10,520 (1,712) (828) (636) (665) (424) (56) (60) (4,381) Core earnings 2,305 1,382 664 932 615 87 154 6,139 Impairment charges (250) (164) - 17 (14) (2) 1 (412) Operating profit before incom e tax 2,055 1,218 664 949 601 85 155 5,727 Income tax expense (617) (367) (200) (287) (161) (20) (9) (1,661) Net profit 1,438 851 464 662 440 65 146 4,066 - - (11) - (2) (4) (7) (24) 1,438 851 453 662 438 61 139 4,042 St.George BT Financial Westpac Banking Group Institutional Group (Australia) Bank Westpac New Zealand (A$) Group Westpac Pacific Businesses Group Operating expenses Net profit attributable to non-controlling interests Cash earnings Westpac Retail & Business Banking Half Year March 15 $m Net interest income Non-interest income Net operating income Operating expenses 3,100 1,840 216 836 779 83 80 735 273 1,124 670 229 56 (1) 6,934 3,086 3,835 2,113 1,340 1,506 1,008 139 79 10,020 (1,685) (801) (668) (624) (408) (52) (16) (4,254) Core earnings 2,150 1,312 672 882 600 87 63 5,766 Impairment charges (221) (116) 4 22 (30) 1 (1) (341) Operating profit before incom e tax 1,929 1,196 676 904 570 88 62 5,425 Income tax expense (579) (359) (204) (280) (156) (25) (10) (1,613) Net profit 1,350 837 472 624 414 63 52 3,812 - - (21) - (1) (4) (8) (34) 1,350 837 451 624 413 59 44 3,778 St.George BT Financial Westpac Banking Group Institutional Group (Australia) Bank Westpac New Zealand (A$) Westpac Group Pacific Businesses Group Net profit attributable to non-controlling interests Cash earnings Westpac Retail & Business Banking Mov't Sept 15 - Mar 15 % Net interest income 6% 5% 7% (3%) 4% - 84% 5% (2%) 3% (5%) 18% - 7% large 4% Net operating income 5% 5% (3%) 6% 3% 3% 171% 5% Operating expenses 2% 3% (5%) 7% 4% 8% large 3% Core earnings 7% 5% (1%) 6% 3% - 144% 6% 13% 41% (100%) (23%) (53%) large (200%) 21% Non-interest income Impairment charges Operating profit before incom e tax 7% 2% (2%) 5% 5% (3%) 150% 6% Income tax expense 7% 2% (2%) 3% 3% (20%) (10%) 3% Net profit 7% 2% (2%) 6% 6% 3% 181% 7% - - (48%) - 100% - (13%) (29%) 7% 2% - 6% 6% 3% large 7% Net profit attributable to non-controlling interests Cash earnings Movement in core earnings by division ($m) Second Half 2015 - First Half 2015 +373 91 155 70 6,139 15 50 (0) (8) 5,766 First Half 2015 core earnings 1 2 Westpac RBB St.George 1 BTFG 2 WIB New Zealand (A$) Westpac Pacific Group Second Half Businesses 2015 core earnings BTFG core earnings impacted by the partial sale of BTIM and move to equity accounting in Second Half 2015. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. Westpac Group 2015 Full Year Results Announcement 15 Full Year financial results 2015 Review of Group operations Divisional cash earnings summary (continued) Westpac Retail & Business Banking Full Year Sept 15 $m Westpac New Zealand (A$) St.George BT Financial Westpac Banking Group Institutional Group (Australia) Bank Westpac Group Pacific Businesses Group Net interest income 6,395 3,768 448 1,645 1,590 166 227 Non-interest income 1,457 555 2,192 1,458 457 116 66 6,301 Net operating income 7,852 4,323 2,640 3,103 2,047 282 293 20,540 Operating expenses 14,239 (3,397) (1,629) (1,304) (1,289) (832) (108) (76) (8,635) Core earnings 4,455 2,694 1,336 1,814 1,215 174 217 11,905 Impairment charges (471) (280) 4 39 (44) (1) - (753) Operating profit before incom e tax 3,984 2,414 1,340 1,853 1,171 173 217 11,152 (1,196) (726) (404) (567) (317) (45) (19) (3,274) 2,788 1,688 936 1,286 854 128 198 7,878 - - (32) - (3) (8) (15) (58) 2,788 1,688 904 1,286 851 120 183 7,820 St.George BT Financial Westpac Banking Group Institutional Group (Australia) Bank Westpac New Zealand (A$) Westpac Group Pacific Businesses Group Income tax expense Net profit Net profit attributable to non-controlling interests Cash earnings Westpac Retail & Business Banking Full Year Sept 14 $m Net interest income 5,953 3,531 406 1,658 1,455 140 353 Non-interest income 1,441 515 2,257 1,470 438 152 51 6,324 Net operating income 7,394 4,046 2,663 3,128 1,893 292 404 19,820 Operating expenses 13,496 (3,266) (1,559) (1,323) (1,174) (776) (99) (49) (8,246) Core earnings 4,128 2,487 1,340 1,954 1,117 193 355 11,574 Impairment charges (436) (236) 2 135 (24) (9) (82) (650) Operating profit before incom e tax 3,692 2,251 1,342 2,089 1,093 184 273 10,924 (1,109) (676) (403) (622) (300) (53) (67) (3,230) 2,583 1,575 939 1,467 793 131 206 7,694 - - (39) - (3) (9) (15) (66) 2,583 1,575 900 1,467 790 122 191 7,628 St.George BT Financial Westpac Banking Group Institutional Group (Australia) Bank Westpac New Zealand (A$) Westpac Group Pacific Businesses Group Income tax expense Net profit Net profit attributable to non-controlling interests Cash earnings Westpac Retail & Business Banking Mov't Sept 15 - Sept 14 % Net interest income 7% 7% 10% (1%) 9% 19% (36%) Non-interest income 1% 8% (3%) (1%) 4% (24%) 29% - Net operating income 6% 7% (1%) (1%) 8% (3%) (27%) 4% Operating expenses 4% 4% (1%) 10% 7% 9% 55% 5% Core earnings 8% 8% - (7%) 9% (10%) (39%) 3% Impairment charges 8% 19% 100% (71%) 83% (89%) (100%) 16% 6% Operating profit before incom e tax 8% 7% - (11%) 7% (6%) (21%) 2% Income tax expense 8% 7% - (9%) 6% (15%) (72%) 1% Net profit 8% 7% - (12%) 8% (2%) (4%) 2% - - (18%) - - (11%) - (12%) 8% 7% - (12%) 8% (2%) (4%) 3% Net profit attributable to non-controlling interests Cash earnings Movement in core earnings by division ($m) Full Year 2015 – Full Year 2014 +331 207 98 (4) 327 (19) (140) 11,905 (138) 11,574 Full Year 2014 core earnings 1 2 Westpac RBB St.George BTFG 1 WIB 2 New Zealand (A$) Westpac Pacific Group Businesses Full Year 2015 core earnings BTFG core earnings impacted by the partial sale of BTIM and move to equity accounting in Second Half 2015. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. 16 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations 2.2 Review of earnings 2.2.1 Net interest income1 $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 7,067 6,787 4 13,854 13,015 6 Net interest incom e Net interest income excluding Treasury & Markets Treasury net interest income 192 92 109 284 379 (25) Markets net interest income 46 55 (16) 101 102 (1) 7,305 6,934 5 14,239 13,496 6 2 Net interest income Average interest-earning assets Loans 580,185 566,391 2 573,307 538,825 6 Third party liquid assets 3 79,804 78,460 2 79,134 76,358 4 Other interest-earning assets 29,042 33,717 (14) 31,373 32,179 (3) 689,031 678,568 2 683,814 647,362 6 Average interest-earning assets Net interest m argin Group net interest margin 2.11% 2.05% 6bps 2.08% 2.08% - Group net interest margin excluding Treasury & Markets 2.05% 2.01% 4bps 2.03% 2.01% 2bps Second Half 2015 – First Half 2015 Net interest income increased $371 million or 5% compared to First Half 2015. Key features include:   Net interest income excluding Treasury and Markets increased $280 million or 4%, reflecting 2% growth in average interest-earning assets (AIEA) and a 4 basis point increase in Group net interest margin excluding Treasury and Markets; and In aggregate, Treasury and Markets net interest income increased $91 million or 62% due to improved Treasury performance from interest rate risk management. Full Year 2015 – Full Year 2014 Net interest income increased $743 million or 6% compared to Full Year 2014. Key features include:   1 2 3 Net interest income excluding Treasury and Markets increased $839 million or 6%, reflecting 6% growth in AIEA and a 2 basis point increase in Group net interest margin excluding Treasury and Markets; and In aggregate, Treasury and Markets net interest income decreased $96 million or 20% due to lower returns in Treasury related to the liquid asset portfolio and balance sheet management activities. Refer to Section 4 Note 2 for reported results breakdown. Refer to Section 5 Note 3 for cash earnings results breakdown. As discussed in Section 1.3, commentary is reflected on a cash earnings basis. Treasury net interest income excludes capital benefit. Refer Glossary for definition. Westpac Group 2015 Full Year Results Announcement 17 Full Year financial results 2015 Review of Group operations 2.2.2 Loans1 $m As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 Australia 543,072 523,780 508,575 4 7 Housing 375,848 362,779 351,037 4 7 22,234 21,952 21,242 1 5 145,481 139,677 136,903 4 6 1,980 1,924 1,960 3 1 (2,471) (2,552) (2,567) (3) (4) 63,351 65,774 58,076 (4) 9 Personal (loans and cards) Business Margin lending Other (including provisions) New Zealand (A$) New Zealand (NZ$) 69,576 67,107 65,018 4 7 42,121 40,800 39,705 3 6 1,976 1,894 1,832 4 8 25,793 24,769 23,821 4 8 (314) (356) (340) (12) (8) Other overseas 16,893 15,510 13,692 9 23 Trade finance 5,639 5,767 6,147 (2) (8) 11,254 9,743 7,545 16 49 623,316 605,064 580,343 3 7 Housing Personal (loans and cards) Business Other (including provisions) Other loans Total loans Second Half 2015 – First Half 2015 Total loans increased $18.3 billion or 3% compared to First Half 2015. Excluding foreign exchange translation impacts, total loans increased $21.8 billion or 4%. Key features of total loan growth were:      Australian housing loans increased $13.1 billion or 4%, with new lending volumes up 12% compared to First Half 2015, more than offsetting higher run-off due to accelerated customer repayments. As a result of pricing changes to investor property lending (IPL), the Group has seen significant customer switching from IPL to owner occupier lending; Australian personal loans and cards increased $0.3 billion or 1%, reflecting growth in the auto finance portfolio; Australian business loans increased $5.8 billion or 4%, with growth improving across Westpac RBB and St. George, supported by lower run-off in the half. WIB growth was primarily in term finance and securitisation; New Zealand loans increased NZ$2.5 billion or 4%. Mortgages growth of 3% was 0.8x system2, and business lending was up 4%; and Other overseas lending increased $1.4 billion or 9%, with the majority of growth due to foreign exchange translation impacts. Excluding the impact of foreign currency translation, other overseas loans were flat, with growth in term lending offset by lower trade finance volumes, driven by commodity price reductions. Full Year 2015 – Full Year 2014 Total loans increased $43.0 billion or 7% compared to Full Year 2014. Excluding foreign exchange translation impacts, total loans increased $38.7 billion or 7%. Key features of total loan growth were:  1 2 3 4 Australian housing loans increased $24.8 billion or 7% at 0.8x system3. New lending volumes increased 13% during the year. Excluding the impact of customer switching to owner occupied lending, investor property lending growth was under 10%4; Spot loan balances. Source: RBNZ. Source: RBA. As measured under APRA’s 10% growth rate threshold for investor property lending. 18 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Australian personal loans and cards increased $1.0 billion or 5%, with growth across auto finance and personal lending;  Australian business loans increased $8.6 billion or 6% at 1.2x system1. Growth in institutional lending was mainly in infrastructure and financial services segments. Westpac RBB and St. George increased 4%, with new lending 11% higher;  New Zealand lending increased NZ$4.6 billion or 7%. Mortgages grew at 6% (0.8x system2), and business lending increased 8% (ahead of system); and  Other overseas loans increased $3.2 billion or 23%. Excluding the impact of foreign currency translation, other overseas loans increased $0.1 billion. Growth in term lending was offset by lower trade finance volumes.  2.2.3 Deposits and other borrowings3 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 Australia 364,856 353,841 347,649 3 5 At call 209,755 196,292 187,904 7 12 Term 122,071 128,352 133,972 (5) (9) 33,030 29,197 25,773 13 28 New Zealand (A$) 47,269 50,431 44,135 (6) 7 New Zealand (NZ$) $m % M ov't Sept 15 Sept 14 Custom er deposits Non-interest bearing 51,916 51,452 49,410 1 5 At call 23,871 22,549 20,620 6 16 Term 24,013 25,057 25,189 (4) (5) Non-interest bearing 4,032 3,846 3,601 5 12 Other overseas (A$) 15,019 15,979 17,461 (6) (14) 427,144 420,251 409,245 2 4 (7) Total custom er deposits Certificates of deposit Australia New Zealand (A$) Other overseas (A$) Total deposits and other borrow ings 48,184 46,492 51,577 4 32,156 30,889 35,481 4 (9) 974 1,428 1,031 (32) (6) 15,054 14,175 15,065 6 - 475,328 466,743 460,822 2 3 Second Half 2015 – First Half 2015 Total customer deposits increased $6.9 billion or 2% compared to First Half 2015. Excluding the impact of foreign currency translation, customer deposits increased $9.4 billion or 2%. Key features of total customer deposit growth were:    Australian customer deposits increased $11.0 billion or 3%. Household deposits growth of 5% was 0.9x system4. Customers continue to direct funds to mortgage offset accounts, leading to growth of $3.8 billion or 13% in Australian non-interest bearing deposits. Financial corporation and non-financial corporation deposit growth was modest as the Group adjusted pricing to better reflect their LCR value; New Zealand customer deposits increased NZ$0.5 billion or 1% with growth mainly from at call deposits and a focus on higher quality deposits; and Other overseas customer deposits decreased $1.0 billion. Full Year 2015 – Full Year 2014 Total customer deposits increased $17.9 billion or 4% compared to Full Year 2014. Excluding foreign exchange translation impacts, customer deposits increased $14.7 billion or 4%. 1 2 3 4 Source: RBA. Source: RBNZ. Spot deposit balances. Source: APRA. Westpac Group 2015 Full Year Results Announcement 19 Full Year financial results 2015 Review of Group operations Key features of total customer deposit growth were:  Australian customer deposits increased $17.2 billion or 5%. Household deposits grew at system1 in the year. Growth in financial corporation and non-financial corporation deposits was modest as pricing was adjusted to reflect relative LCR value. Australian non-interest bearing deposits increased from growth in mortgage offset accounts;  New Zealand customer deposits increased NZ$2.5 billion or 5%, with a focus on higher quality deposits; and  Other overseas customer deposits decreased $2.4 billion. Certificates of deposits decreased $3.4 billion or 7%, reflecting decreased short term wholesale funding in this form. 2.2.4 Net interest margin Group Net Interest Margin Movement (%) Second Half 2015 – First Half 2015 Group margin up 6bps 4bps 2.05% 1bps 2bps 0bps 2.11% (1bps) 0bps 2.05% 2.01% Excluding Treasury and Markets up 4bps First Half 2015 Assets Customer Term deposits wholesale funding Capital & other Liquidity costs Treasury Second & Markets Half 2015 Second Half 2015 – First Half 2015 Group net interest margin was 2.11%, an increase of 6 basis points from First Half 2015. The components of the 4 basis points increase in margin excluding the contribution from Treasury and Markets were:      Asset spreads were unchanged, with lower institutional spreads offset by a benefit from reduced trading securities. Mortgage spreads were unchanged, with the increase to IPL rates late in the half having little impact; 4 basis points benefit from improved customer deposit spreads across term deposits, online accounts and savings deposits. This included a 1 basis point negative impact from a lower hedging benefit on low rate deposits; 1 basis point benefit from term wholesale funding spreads due to lower pricing for new long term senior issuances; Capital and other was unchanged as the impact of lower hedge rates on capital returns was offset by the positive impact from higher capital balances; and 1 basis point decrease from higher liquidity costs reflecting a full period fee for the Committed Liquidity Facility (CLF) of 15 basis points. Treasury and Markets contribution to the Group net interest margin increased 2 basis points reflecting improved Treasury performance from interest rate risk management. 1 Source: APRA. 20 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Group Net Interest Margin Movement (%) Full Year 2015 – Full Year 2014 Group margin unchanged 3bps 10bps 2.08% (1bps) (2bps) 2.08% (2bps) (8bps) 2.01% Full Year 2014 2.03% Excluding Treasury and Markets up 2bps Assets Customer Term deposits wholesale funding Capital & other Liquidity costs Treasury & Markets Full Year 2015 Full Year 2015 – Full Year 2014 Group net interest margin was 2.08%, unchanged from Full Year 2014. The components of the 2 basis points increase in margin excluding the contribution from Treasury and Markets were:      8 basis points decrease from asset spreads. The primary driver was increased competition in mortgages, with business, institutional and unsecured lending spreads also lower; 10 basis points benefit from customer deposit impacts, mostly from improved spreads on term deposits and savings accounts; 3 basis points benefit from term wholesale funding, as pricing for new term senior issuances was lower than maturing deals; 1 basis point decrease from capital and other due to the impact of lower hedge rates on capital returns, partially offset by increased capital from the 2015 interim dividend DRP and partial DRP underwrite; and 2 basis points decrease from increased holdings of high quality liquid assets to meet the new Liquidity Coverage Ratio (LCR) requirement and the CLF fee of 15 basis points. Treasury and Markets contribution to the Group net interest margin decreased 2 basis points reflecting lower returns from the management of the liquids portfolio and balance sheet management in Treasury. Westpac Group 2015 Full Year Results Announcement 21 Full Year financial results 2015 Review of Group operations 2.2.5 Non-interest income1 Half Year Sept 15 $m Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Fees and commissions 1,464 1,478 (1) 2,942 2,926 1 Wealth management and insurance income 1,090 1,134 (4) 2,224 2,256 (1) Trading income 539 425 27 964 1,017 (5) Other income 122 49 149 171 125 37 3,215 3,086 4 6,301 6,324 - Non-interest incom e Second Half 2015 – First Half 2015 Non-interest income increased $129 million or 4% compared to First Half 2015, primarily due to higher trading income, as charges for derivative valuation adjustments were significantly lower, while other income increased from property sales. Fees and commissions Fees and commissions decreased $14 million, or 1%. Growth in business lending line fees and institutional fees were offset by seasonally lower Australian credit card point redemption income and promotional credit card point awards related to the launch of the Westpac New Zealand Airpoints loyalty program. Wealth management and insurance income Wealth management and insurance income decreased $44 million, or 4%, as:     FUM/FUA revenue decreased due to lower BTIM income associated with the partial sale and move to equity accounting2. Excluding this impact, FUM revenue increased 6% from positive net flows. FUA revenue was flat, with average FUA balance increases of 6%, offset by margin compression in the Corporate Super and Wrap platform. Refer to Section 2.2.6 for further information on FUM/FUA balance movements; Performance fees were $24 million lower. BTIM performance fees decreased $38 million, as most fees were recognised in the first half of the year. This was partly offset by higher Hastings performance fees of $14 million; General insurance revenue increased 26%, primarily from lower insurance claims associated with severe weather events. Catastrophe claims tend to be seasonal, normally occurring in the first half of the year; and Life insurance revenue increased 9%, supported by in-force premium growth of 8%, partly offset by increased claims, consistent with growth in the book. Loss ratios were little changed over the half. Trading income Trading income increased $114 million or 27% compared to First Half 2015, as Markets related sales and trading income was relatively unchanged and the $122 million charge related to methodology changes to derivative valuation adjustments3 in First Half 2015 was not repeated. Refer to Section 2.2.7 for further detail on Markets related income. Other income Other income increased $73 million compared to First Half 2015, primarily due to gains from property sales of $60 million. From 1 July 2015 the Group’s share of BTIM earnings is recorded in other income as ‘share of associates net profit’. Full Year 2015 – Full Year 2014 Non-interest income decreased $23 million compared to Full Year 2014, primarily from lower trading income which included a $122 million charge related to methodology changes to derivative valuation adjustments. The rise in other income reflected the impact of hedging offshore earnings. Fees and commissions Fees and commissions increased $16 million, or 1%, driven by an increase in business lending fees, institutional fees and the full period impact of the Lloyds acquisition. Credit card income was lower mostly reflecting promotional point awards associated with the launch of the Westpac New Zealand Airpoints loyalty program. 1 2 3 Refer to Section 4 Note 3 for reported results breakdown. Refer to Section 5 Note 4 for cash earnings results breakdown. As discussed in Section 1.3, commentary is reflected on a cash earnings basis. Refer Section 3.3.1 for more detail. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million reduction in non-interest income. 22 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Wealth management and insurance income Wealth management and insurance income decreased $32 million, or 1%, as: General insurance income decreased 26% from higher insurance claims predominantly related to severe weather events ($65 million). Operating performance in the business was solid, with gross written premium growth of 6% driven by home and contents sales;  Performance fee income reduced $50 million from lower BTIM performance fees ($84 million) which more than offset higher Hastings performance fees ($34 million); partially offset by  Life insurance income increased 4% due to growth in net earned premiums of 12% partly offset by increased claims consistent with growth in the book and a higher loss ratio; and  FUM/FUA revenue increased 7% due to the benefit of positive net flows, partly offset by lower BTIM income associated with the partial sale of BTIM and move to equity accounting1. Refer to Section 2.2.6 for further information on FUM/FUA balance movements.  Trading income Trading income decreased $53 million or 5% compared to Full Year 2014, as a $122 million charge from methodology changes to derivative valuation adjustments2 more than offset higher Markets sales and trading income. Refer to Section 2.2.7 for further detail on Markets related income. The contribution to trading income from Westpac Pacific was also lower following the introduction of exchange rate controls in PNG, which reduced foreign exchange income. Other income Other income increased $46 million or 37% compared to Full Year 2014, primarily due to the impact of hedging New Zealand earnings3. From 1 July 2015 the Group’s share of BTIM earnings is recorded in other income as ‘share of associates net profit’. 2.2.6 Funds Under Management / Funds Under Administration $bn As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 Funds Under Managem ent (FUM) BT (excluding BTIM) 33.8 35.6 31.8 (5) 6 Advance Asset Management 12.5 13.0 11.4 (4) 10 Westpac Institutional Bank 7.9 7.7 7.0 3 13 New Zealand (A$) 5.9 5.9 4.9 - 20 60.1 62.2 55.1 (3) 9 - 54.7 45.8 (100) (100) 60.1 116.9 100.9 (49) (40) BT 84.5 87.5 77.7 (3) 9 Asgard 37.4 37.5 35.0 - 7 1.8 1.9 1.5 (5) 20 123.7 126.9 114.2 (3) 8 Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Average FUM for the Group (Excluding BTIM)4 61.6 58.9 5 60.1 52.1 15 Average BTIM FUM4 33.0 49.9 (34) 41.5 42.3 (2) Group FUM (excluding BTIM) BTIM Group FUM Funds Under Adm inistration (FUA) New Zealand (A$) Group FUA $bn % M ov't Sept 15 Sept 14 Average FUM for the Group 4 94.6 108.8 (13) 101.6 94.4 8 Average FUA for the Group4 126.7 119.8 6 123.2 109.3 13 1 2 3 4 Refer to Section 3.3.1 for more detail. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million reduction in non-interest income. Full Year 2016 forecast New Zealand earnings are hedged at similar rates to Full Year 2015 earnings (refer to Section 6.7.4 for further information on the exchange rate risk rate on future New Zealand dollar earnings). Averages are calculated over six months for the halves, and twelve months for the Full Year. Westpac Group 2015 Full Year Results Announcement 23 Full Year financial results 2015 Review of Group operations 2.2.7 Markets related income1 Half Year Sept 15 $m Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Net interest income 46 55 (16) 101 102 (1) Non-interest income 511 394 30 905 896 1 Total Markets incom e 557 449 24 1,006 998 1 Customer income 439 455 (4) 894 809 11 Non-customer income 131 147 (11) 278 212 31 (13) (153) (92) (166) (23) large 557 449 24 1,006 998 1 Derivative valuation adjustments 2 Total Markets incom e Markets income comprises sales and risk management revenue derived from the creation, pricing and distribution of risk management products to the Group’s retail business, corporate and institutional customers. Dedicated relationship specialists provide product solutions to these customers to help manage their interest rate, foreign exchange, commodity, credit and structured products risk exposures. In First Half 2015 changes were made to derivative valuation methodologies, which included the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million charge which reduced non-interest income (recorded in derivative valuation adjustments in the table above). Second Half 2015 – First Half 2015 Total Markets income increased $108 million, or 24%, during Second Half 2015. Excluding derivative valuation adjustments, markets income decreased $32 million, or 5%. Customer income decreased $16 million, or 4%, compared to First Half 2015, with a small increase in foreign exchange sales offset by lower interest rate risk sales income. Customer activity slowed in Second Half 2015, consistent with the more stable interest rate environment. Non-customer related income decreased by $16 million or 11% compared to First Half 2015, with lower fixed income trading results. Full Year 2015 – Full Year 2014 Total Markets income increased by $8 million or 1%, compared to the Full Year 2014. Excluding the impact of derivative valuation adjustments, markets income increased $151 million, or 15%. Customer income increased $85 million or 11% compared to Full Year 2014. This result reflected higher foreign exchange income from increased customer demand associated with a more volatile currency market and increased interest rate risk sales income, particularly in the infrastructure sector. Non-customer income increased $66 million or 31% compared to Full Year 2014, primarily from higher foreign exchange trading income. 1 2 Markets income includes WIB Markets, Westpac RBB, St. George, BTFG and Westpac New Zealand markets. Includes CVA and derivative valuation methodology changes. 24 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Markets Value at Risk (VaR)1 $m High Low Average Six m onths ended 30 Septem ber 2015 11.7 5.7 7.6 Six months ended 31 March 2015 10.7 5.9 7.9 Six months ended 30 September 2014 14.1 5.9 8.5 Half Year Sept 2015 Half Year March 2015 Half Year Sept 2014 The components of Markets VaR are as follows: Average $m Interest rate risk 4.2 2.9 3.6 Foreign exchange risk 2.0 1.7 2.1 Equity risk 0.3 0.2 0.3 Commodity risk 3.1 3.1 1.9 Credit and other market risks 3 3.1 5.0 6.7 (5.1) (5.0) (6.1) 7.6 7.9 8.5 2 Diversification benefit Net m arket risk 1 2 3 The daily VaR presented above reflects a divisional view of VaR. It varies from presentations of VaR in Westpac’s 2015 Annual Report and Australian Prudential Standard (APS) 330 Prudential Disclosure under Basel III where market risk disclosures are segregated into trading and banking book. VaR measures the potential for loss using a history of price volatility. Includes electricity risk. Includes pre-payment risk and credit spread risk (exposures to generic credit rating bonds). Westpac Group 2015 Full Year Results Announcement 25 Full Year financial results 2015 Review of Group operations 2.2.8 Operating expenses1 $m Salaries and other staff expenses Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 2 (2,311) (2,320) - (4,631) (4,541) Equipment and occupancy expenses (467) (467) - (934) (903) 3 Technology expenses (932) (819) 14 (1,751) (1,559) 12 (671) (648) 4 (1,319) (1,243) 6 (4,381) (4,254) 3 (8,635) (8,246) 5 Other expenses Total expenses Second Half 2015 – First Half 2015 Operating expenses increased $127 million or 3% compared to First Half 2015, reflecting the impact of the Group’s investment programs. Excluding the impact of higher investments, operating costs were lower as productivity benefits of $126 million and lower BTIM expenses associated with the partial sale and move to equity accounting2 more than offset operating expense increases. FX translation had little impact on expense growth this half. Salaries and other staff expenses decreased $9 million compared to First Half 2015. Higher restructuring costs and the full period impact of salary increases in January were offset by benefits from productivity programs and lower BTIM expenses associated with the partial sale and move to equity accounting2. Equipment and occupancy expenses were flat compared to First Half 2015. Rental expenses increased as a result of the Group moving from landlord to tenant following the sale of previously owned head office buildings and relocation to Barangaroo. In addition, the Barangaroo lease is a fixed rent lease3 which has seen rental costs increase this year. This has been offset by energy savings arising from the consolidation of 12 data centres into two scalable and energy efficient data centres and lower depreciation costs4. Technology expenses increased $113 million or 14% compared to First Half 2015 from software amortisation and IT equipment depreciation relating to investment programs including digital, Asia and regulatory change initiatives. Telecommunication expenses are higher from investment in branch video conference capability to connect customers with financial services and business banking specialists and associated data volume expenses. Other expenses increased $23 million or 4% compared to First Half 2015 due to higher non-lending losses from credit card and digital fraud and an increase in professional services costs related to investment spend. These items were partially offset by seasonally lower credit card reward program costs and benefits from productivity programs. Full Year 2015 – Full Year 2014 Operating expenses increased $389 million or 5% compared to Full Year 2014. Foreign currency translation impacted expense growth by 1% and the Group’s investment programs contributed 4% to growth, including 1% from higher software amortisation. Excluding the impact of higher investments, operating costs benefited from productivity savings of $239 million and lower BTIM expenses associated with the partial sale and move to equity accounting. Salaries and other staff expenses increased $90 million or 2% compared to Full Year 2014 from the full year impact of annual salary increases, partly offset by a reduction in FTE from productivity initiatives and lower BTIM expenses associated with the partial sale and move to equity accounting. Equipment and occupancy expenses increased $31 million or 3% compared to Full Year 2014. Rental expenses increased as a result of the Group moving from landlord to tenant following the sale of property and relocation into Barangaroo with a fixed rent lease3. Investment in additional Bank of Melbourne branches has been partially offset by corporate property consolidation. Technology expenses increased $192 million or 12% compared to Full Year 2014 from higher investment related expenses, including an increase in software amortisation and IT equipment depreciation of $118 million, higher software licensing and an increase in telecommunication costs related to branch video conferencing capability. 1 2 3 4 Refer to Section 4 Note 4 for reported results breakdown. Refer to Section 5 Note 5 for cash earnings breakdown. As discussed in Section 1.3, commentary is on a cash earnings basis. Refer Section 3.3.1 for more detail. Accounting standards require any lease with fixed rent increases to be “straight-lined”, spreading the fixed annual rental increases evenly over the term of the lease. This adjustment brings forward future increases in cash rent, creating a flat profile over the life of the lease. In Second Half 2015, the Group updated its cash earnings policy to commence presenting operating leases on a net basis. Depreciation charges previously shown as operating expenses are now offset against non-interest income. 26 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Other expenses increased $76 million or 6% compared to Full Year 2014, due to higher non-lending losses from credit card and digital fraud and an increase in professional services from higher outsourced operational costs. Full Time Equivalent Employees (FTE) As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 Permanent employees 32,620 33,704 33,586 (3) (3) Temporary employees 2,621 2,855 2,787 (8) (6) FTE 35,241 36,559 36,373 (4) (3) Average FTE1 35,840 36,549 36,443 (2) (2) Analysis of m ovem ent in FTE Second Half 2015 – First Half 2015 FTE decreased 1,318 or 4% compared to First Half 2015, reflecting the partial sale of BTIM (243 FTE), the sale of operations in Samoa, Tonga and Cook Islands (203 FTE) and delivery of productivity initiatives primarily across Westpac RBB and St. George. Full Year 2015 – Full Year 2014 FTE decreased 1,132 or 3% compared to Full Year 2014, from the partial sale of BTIM, the sale of operations in Samoa, Tonga and Cook Islands and delivery of productivity programs. These were partially offset by expansion in Asia (62 FTE) and additional Bank of Melbourne staff (79 FTE). Investment spend Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Expensed 208 167 25 375 357 5 Capitalised softw are and fixed assets 359 291 23 650 711 (9) (4) $m % M ov't Sept 15 Sept 14 Total 567 458 24 1,025 1,068 Grow th and productivity 290 233 24 523 470 11 Regulatory change 152 108 41 260 340 (24) Other technology 125 117 7 242 258 (6) Total 567 458 24 1,025 1,068 (4) Investment spend was $567 million in Second Half 2015, with 51% spent on growth and productivity initiatives, 27% on regulatory change and 22% on technology programs. Investment spend was 24% higher than First Half 2015 primarily due to timing of spend within major programs. Growth and Productivity programs delivered core capabilities and efficiencies across the Group. Spend in Second Half 2015 was $290 million and capabilities delivered included:    1 Completion of business customer migration onto Westpac Live, the market leading online banking platform that is now used by over four million customers. Westpac Live provides increased capability for customers, including the ability to do online mortgage top-ups, opening of savings and transaction accounts, application for Credit Cards, Global Currency Cards and Personal Loans, access to quick balances with easy switch between personal and business accounts and the launch of 'Wonder' which allows eligible customers to see the amount of equity in their property. Westpac Live has won the Best Banking Website at the Australian Banking and Finance Magazine Awards; Digital innovations to enhance the customer experience including simplified online loan increases for mortgage customers which takes less than five minutes to complete and funds are available in three days (down from 7 days) and a new online lending application (LOLA) for business customers which reduces time to access funds for approved applications from 19 days to within 48 hours; and The release of a new online client application process for advisors and mobile application process for investors as part of BTFG’s Panorama. Panorama has won two awards at the 2015 Financial Standard MAX Excellence Awards for Innovation of the Year and also Best Website of the Year - Wealth and Investment Management. Based on a six month average. Westpac Group 2015 Full Year Results Announcement 27 Full Year financial results 2015 Review of Group operations Regulatory change programs address requirements by Governments and regulators globally. Spend for Second Half 2015 of $152 million, included the delivery of initiatives across a number of regulations such as Anti Money Laundering, Future of Financial Advice reforms, Financial Claims Scheme and Stronger Super. In addition to fulfilling compliance requirements, many of these programs implemented new functionality and enhanced capabilities. Other technology spend was $125 million, including the completion of migrating server infrastructure from 12 data centres into two scalable and energy efficient data centres, delivering reduced operational expenses and improved security. Capitalised software % Mov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 2 30 2,070 630 1,897 (254) 15 (545) (465) 17 (3) large (24) (28) (14) Half Year Sept 15 Half Year March 15 2,102 356 2,070 Total additions Amortisation expense (291) (21) $m Opening balance Impairment expense Capitalised technology cost balances Foreign exchange translation Closing balance 274 664 % Mov't Sept 15 Sept 14 9 (5) (482) - - (482) - - (10) 15 (167) 5 2 150 1,654 2,102 (21) 1,654 2,070 (20) Following changes to the Group’s technology and digital strategy, rapid changes in technology and evolving regulatory requirements, a number of accounting changes have been introduced. The changes include:    Moving to an accelerated amortisation methodology for most existing assets with a useful life of greater than three years; Writing off the capitalised cost of regulatory program assets where regulatory requirements have changed; and Directly expensing more project costs. The impact of the changes was a reduction of $482 million in capitalised software and $23 million in technology equipment (total impact of $505 million). As a result, capitalised software decreased 21% during the Second Half 2015 and 20% compared to Full Year 2014. As part of the Group’s regular asset review, $24 million relating to assets no longer being actively used were impaired during the year, slightly lower than $28 million in Full Year 2014. 28 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations 2.2.9 Impairment charges $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Individually assessed provisions (IAPs) New IAPs (273) (293) (7) (566) (684) (17) Write-backs 142 155 (8) 297 433 (31) Recoveries 68 63 8 131 106 24 (63) (75) (16) (138) (145) (5) (463) (330) 40 (793) (702) 13 114 64 78 178 197 (10) Total new CAPs (349) (266) 31 (615) (505) 22 Total im pairm ent charges (412) (341) 21 (753) (650) 16 Total IAPs, w rite-backs and recoveries Collectively assessed provisions (CAPs) Write-offs Other changes in CAPs The improvement in asset quality through Full Year 2015 and a low rate of emergence of new impaired assets, have led to impairment charges relative to average gross loans remaining modest at 12 basis points. While the level of impairment charges was low, they increased over the year from higher collectively assessed provision charges. Balance sheet provisions were broadly maintained, with collective provisions rising $49 million and individually assessed provisions lower from the work out of existing impaired assets, down $198 million. Economic overlays were little changed ($1 million) over Full Year 2015 with a balance of $388 million at 30 September 2015. Second Half 2015 – First Half 2015 Impairment charges for Second Half 2015 were $412 million, up $71 million compared to First Half 2015, and were equivalent to 13 basis points of average gross loans. Key movements included:  Total new IAPs less write-backs and recoveries were $12 million lower than First Half 2015 principally due to: - St. George total IAPs were $27 million lower from a reduction in new IAPs due to the reclassification to writeoffs for the Lloyds portfolio ($34 million). This was partially offset by lower write-backs in the business portfolio; - New Zealand total IAPs decreased $17 million from lower new IAPs as well as slightly higher write-backs; partly offset by - Higher total IAPs in Westpac RBB (up $17 million) from higher new IAPs and WIB (up $15 million) principally because the level of new IAPs reported in First Half 2015 was particularly low.  Total new CAPs contributed $349 million to impairment charges in Second Half 2015, $83 million more than First Half 2015. Key movements included: - Write-offs were $133 million higher in Second Half 2015, due to the reclassification for the Lloyds portfolio ($34 million) from new IAPs to write-offs, growth in the Westpac RBB unsecured portfolio in Full Year 2014, rising unemployment and from normal seasonal patterns in unsecured personal lending; partially offset by - Benefits from other changes in CAPs were $50 million higher as the improvement in asset quality across the portfolio continued. The CAP benefits were higher than First Half 2015, benefiting from reducing consumer delinquencies. Economic overlays were $1 million higher. Full Year 2015 – Full Year 2014 Impairment charges of $753 million were up $103 million when compared to Full Year 2014. Key movements included:   New IAPs reduced by $118 million, offset by lower write-backs and recoveries ($111 million) compared to Full Year 2014; and Total new CAPs were $110 million higher than Full Year 2014. Write-offs increased $91 million due to the reclassification from new IAPs to write-offs for the Lloyds portfolio and growth in the Westpac RBB unsecured portfolio. Other changes in CAPs were a smaller benefit as portfolio quality improved at a slower rate. Total economic overlays were $1 million lower compared to Full Year 2014 with a balance of $388 million. Westpac Group 2015 Full Year Results Announcement 29 Full Year financial results 2015 Review of Group operations 2.2.10 Tax expense Second Half 2015 – First Half 2015 The effective tax rate of 29.0% in Second Half 2015 was lower than 29.7% in First Half 2015. The lower tax rate reflected the benefit from the finalisation of prior period taxation matters. Full Year 2015 – Full Year 2014 The effective tax rate of 29.4% in Full Year 2015 was slightly lower than the Full Year 2014 effective tax rate of 29.6%. 2.2.11 Non-controlling interests The non-controlling interests represent distributions on the Group’s hybrid equity instrument TPS 20061 and other non-controlling interests which included the portion of BTIM that Westpac did not own whilst BTIM was a controlled entity. Non-controlling interests of $24 million for Second Half 2015 were $10 million lower than First Half 2015. The reduction in non-controlling interests primarily relates to the partial sale of BTIM and move to equity accounting. 1 Non-controlling interests include distributions on 2006 Trust Preferred Securities (TPS): Westpac TPS Trust issued 7,627,375 2006 TPS in Australia at $100 each on 21 June 2006. The 2006 TPS are preferred units in the Westpac TPS Trust, with non-cumulative floating rate distributions which are expected to be fully franked. Westpac TPS Trust also issued one ordinary unit with an issue price of $100 to Westpac. Westpac, as holder of the ordinary unit, is entitled to any residual income or assets of the Westpac TPS Trust not distributed to holders of 2006 TPS. The 2006 TPS are scheduled to pay quarterly distributions (30 September, 31 December, 31 March and 30 June) in arrears, subject to certain conditions being satisfied. The distribution rate on 2006 TPS, until 30 June 2016 (the step-up date) is calculated as the Australian 90 day bank bill rate plus 1% per annum (the initial margin), together multiplied by one minus the Australian corporate tax rate (30% during all periods). After the stepup date, the initial margin will increase by a one time step-up of 1% per annum. 30 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations 2.3 Credit quality The improvement in quality of the portfolio continued through Full Year 2015, with a further reduction in stressed assets, the emergence of new problem facilities remaining low, and the continued resolution and work-out of impaired facilities. Stressed assets reduced $1.6 billion during Full Year 2015 with the ratio of stressed exposures to TCE down 25 basis points to 0.99% at 30 September 2015 (see 2.3.1 Credit Quality Key Metrics). The largest improvements were seen in the watchlist and substandard facilities, which reduced 17 basis points to 0.54% as a proportion of TCE. Impaired assets, were down 7 basis points to 0.20% of TCE. Portfolio segments The institutional and commercial segments continue to perform well, as customers remain cautious and protective of their balance sheets. Stressed assets further reduced, with the work-out of facilities, often via asset sales and restructuring, continuing to exceed the emergence of new stress. Some stress is emerging in sectors impacted by the falling price of commodities, especially iron ore and coal. This includes both producers and suppliers to these industries. Across the Group, there were only two new large (>$50 million) impaired facility that emerged during Full Year 2015. The commercial property segment has continued to improve. Stress in this portfolio peaked during the financial crisis at 15.5% of property TCE, the ratio has now declined to 1.5%. The level of stress is now at its lowest point for over a decade. The small and medium business portfolio has also performed well and the number of facilities in work-out reduced further during Full Year 2015. Nevertheless, some stress is emerging in sectors impacted by the slowing of the mining investment cycle, lower commodity prices, those industries undergoing structural change (eg. manufacturing) along with some segments of agriculture. In the consumer sector, unsecured consumer delinquencies trended higher over Full Year 2015 as unemployment increased. Group consumer unsecured 90+ day delinquencies increased 8 basis points since 30 September 2014, but have fallen 10 basis points since 31 March 2015 (typically delinquencies fall in the second half of the year). In New Zealand delinquencies reduced further in Second Half 2015 to be 20 basis points lower than at 30 September 2014. Australian 90+ day mortgage delinquencies were at 0.45% at 30 September 2015, 2 basis points lower than 30 September 2014 and 31 March 2015, as the portfolio continues to be supported by a strong property market and falling interest rates. The investment property segment has a 90+ day delinquency rate of 0.31% which is lower than the portfolio average. Despite low delinquencies, the modest pace of economic growth and rising unemployment has led to some increase in delinquencies in those states and regions closest to mining and where there has been a structural shift in manufacturing. This is being offset by robust conditions in NSW where economic activity has been stronger. Australian properties in possession decreased by 8 over Second Half 2015 to 255. Realised mortgage losses were $70 million for Full Year 2015, equivalent to 2 basis points of Australian housing loan balances. New Zealand mortgage 90+ day delinquencies improved 7 basis points since 30 September 2014 to 0.14% at 30 September 2015. The low level of delinquencies reflects the improving economy and the strong Auckland housing market. Provisioning Westpac has maintained adequate provisioning coverage including:   The ratio of impaired asset provisions to total impaired assets increased 1.5 percentage points to 46.3% during the year; and The ratio of collectively assessed provisions to credit risk weighted assets was 0.86%, down from 0.93% at 30 September 2014. While collectively assessed provisions were higher, the fall in the ratio was due to a rise in credit risk weighted assets. The rise in risk weighted assets was mostly due to foreign currency translation impacts, balance sheet growth and a change in modelling factors including for mortgages, rather than a deterioration in quality. Total impairment provisions were $3,332 million with individually assessed provisions of $669 million and collectively assessed provisions of $2,663 million. Collectively assessed provision balances were higher compared to Full Year 2014. Movements in collectively assessed provisions can principally be traced to: Westpac Group 2015 Full Year Results Announcement 31 Full Year financial results 2015 Review of Group operations   Provision increases relating to growth in the portfolio were largely offset by the impact of run-off in watchlist and substandard exposures. Although not impaired, these stressed exposures carry materially higher provision levels, compared to non-stressed exposures; and The economic overlay balance was little changed during Full Year 2015. The provision was $1 million lower at $388 million at 30 September 2015. The composition has shifted with an increase for the mining sector and some segments of the agricultural sector. Provisions allocated to retail and manufacturing have been reduced or utilised. 2.3.1 Credit quality key metrics As at Sept 15 As at March 15 As at Sept 14 As at March 14 Impaired 0.20% 0.24% 0.27% 0.34% 90 days past due and not impaired 0.25% 0.26% 0.26% 0.28% Watchlist and substandard 0.54% 0.62% 0.71% 0.75% Total stressed exposures 0.99% 1.12% 1.24% 1.37% 1.20% Stressed exposures by credit grade as a % of TCE: Gross im paired assets to TCE for business and institutional: Business Australia 0.64% 0.75% 0.88% Business New Zealand 0.90% 0.96% 0.92% 1.16% Institutional 0.16% 0.18% 0.25% 0.29% Group 0.42% 0.45% 0.45% 0.48% Australia 0.45% 0.47% 0.47% 0.50% New Zealand 0.14% 0.25% 0.21% 0.29% Group 1.07% 1.17% 0.99% 1.12% Australia 1.11% 1.20% 1.05% 1.15% New Zealand 0.55% 0.81% 0.75% 0.90% 90 days past due for m ortgages: 90 days past due for other consum er loans: Other: Gross impaired assets to gross loans 0.30% 0.35% 0.40% 0.51% Gross impaired asset provisions to gross impaired assets 46.3% 47.8% 44.8% 46.4% Total provisions to gross loans 53bps 58bps 60bps 67bps 123bps 128bps 129bps 134bps Collectively assessed provisions to risk w eighted assets 74bps 78bps 79bps 82bps Collectively assessed provisions to credit risk w eighted assets 86bps 89bps 93bps 97bps Total provisions to risk w eighted assets 93bps 101bps 105bps 118bps Impairment charges to average loans annualised 13bps 11bps 11bps 12bps Net w rite-offs to average loans annualised 21bps 16bps 25bps 22bps Collectively assessed provisions to performing non-housing loans 1 1 Non-housing loans have been determined on a loan purpose basis. 32 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations 2.4 Balance sheet and funding 2.4.1 Balance sheet As at 30 Sept 2015 $m % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 25,760 - (43) 7,424 (30) 29 As at 31 March 2015 As at 30 Sept 2014 14,770 14,738 9,583 13,637 Assets Cash and balances w ith central banks Receivables due from other financial institutions Trading securities, other financial assets designated at fair value and available-for-sale securities 82,287 82,625 81,933 - - Derivative financial instruments 48,173 45,702 41,404 5 16 623,316 605,064 580,343 3 7 13,125 12,348 11,007 6 19 Loans Life insurance assets Other assets 20,902 21,847 22,971 (4) (9) Total assets 812,156 795,961 770,842 2 5 1 Liabilities Payables due to other financial institutions Deposits and other borrow ings Other financial liabilities at fair value through income statement Derivative financial instruments 18,731 15,421 18,636 21 475,328 466,743 460,822 2 3 9,226 12,133 19,236 (24) (52) 48,304 50,510 39,539 (4) 22 171,054 168,151 152,251 2 12 Life insurance liabilities 11,559 10,945 9,637 6 20 Loan capital 13,840 11,905 10,858 16 27 Debt issues Other liabilities Total liabilities 10,199 9,836 10,526 4 (3) 758,241 745,644 721,505 2 5 53,098 49,405 48,456 7 10 817 912 881 (10) (7) 53,915 50,317 49,337 7 9 Equity Total equity attributable to ow ners of Westpac Banking Corporation Non-controlling interests Total equity Second Half 2015 – First Half 2015 Key movements during the half included: Assets      Receivables due from other financial institutions decreased $4.1 billion or 30% largely reflecting lower collateral posted with derivative counterparties related to foreign currency swaps and forward contracts; Trading securities, other financial assets designated at fair value and available-for-sale securities decreased $0.3 billion. Bonds held for trading purposes decreased $2.0 billion partially offset by an increase of $1.7 billion in liquid assets from LCR requirements; Derivative assets increased $2.5 billion or 5% mainly due to foreign currency translation impacts on cross currency swaps and forward contracts, partially offset by an increase in netting for centrally cleared trades; Loans increased $18.3 billion or 3%. Refer to Section 2.2.2 Loans for further information on movements; and Life insurance assets increased $0.8 billion or 6%, as two managed funds were consolidated, offset by a decrease in the value of unit linked investments as a result of from lower equity markets. Liabilities      Payables due to other financial institutions increased $3.3 billion or 21%, reflecting higher collateral received from derivative counterparties; Deposits and other borrowings increased $8.6 billion or 2%. Refer to Section 2.2.3 Deposits and other borrowings for further information on movements; Other financial liabilities at fair value through the income statement decreased $2.9 billion or 24% from reduced funding through repurchase agreements; Derivative liabilities decreased $2.2 billion or 4% mainly due to foreign currency translation impacts on cross currency swaps and forward contracts, offset by an increase in netting for centrally cleared trades; Debt issues increased $2.9 billion or 2% ($5 billion or 3% reduction excluding foreign currency translation impacts). Refer to Section 2.4.2 Funding and Liquidity Risk Management for further information; Westpac Group 2015 Full Year Results Announcement 33 Full Year financial results 2015 Review of Group operations   Life insurance liabilities increased by $0.6 billion or 6%, as two managed funds were consolidated, offset by a decrease in the value of unit linked liabilities as a result of lower equity markets; and Loan capital increased $1.9 billion or 16% reflecting issuance of Westpac Capital Notes 3 (Additional Tier 1 capital) of $1.3 billion, subordinated debt issuances of $0.4 billion and foreign currency translation impacts. Equity increased $3.6 billion or 7% from retained profits less dividends paid, including the gain on partial sale of BTIM and shares issued under the 2015 interim dividend DRP and partial DRP underwrite. Full Year 2015 – Full Year 2014 Key movements included: Assets     Cash and balances with central banks decreased $11.0 billion or 43% reflecting lower liquid assets held in this form; Receivables due from other financial institutions increased $2.2 billion or 29% due to higher collateral posted with derivative counterparties, mainly related to foreign currency swaps and forwards; Trading securities, other financial assets designated at fair value and available-for-sale securities increased $0.4 billion or 0.4%. Holdings of liquid assets for LCR purposes increased $4.7 billion, partially offset by a reduction of $4.3 billion in bonds held for trading purposes; Derivative assets increased $6.8 billion or 16% mainly due to foreign currency translation impacts on cross currency swaps and forward contracts, offset by an increase in netting for centrally cleared trades;  Loans grew $43.0 billion or 7%. Refer to Section 2.2.2 Loans for further information on movements; and  Life insurance assets increased by $2.1 billion or 19%, as two managed funds were consolidated. Liabilities       Deposits and other borrowings increased $14.5 billion or 3%. Refer to Section 2.2.3 Deposits and other borrowings for further information on movements; Other financial liabilities at fair value through the income statement decreased $10.0 billion or 52% due to reduced funding of securities through repurchase agreements; Derivative liabilities increased $8.8 billion or 22% mainly due to foreign currency translation impacts on cross currency swaps and forward contracts, offset by an increase in netting for centrally cleared trades; Debt issues increased $18.8 billion or 12% ($8 billion or 5% increase excluding foreign currency translation impacts) reflecting additional long term and short term issuances. Refer to Section 2.4.2 Funding and Liquidity Risk Management for further information; Life insurance liabilities increased by $1.9 billion or 20%, as two managed funds were consolidated; and Loan capital increased $3.0 billion or 27% reflecting the Westpac Capital Notes 3 (Additional Tier 1 capital) issuance of $1.3 billion, subordinated debt issuances of $1.0 billion and foreign currency translation impacts. Equity increased $4.6 billion or 9% reflecting retained profits less dividends paid, gain on the partial sale of BTIM and shares issued under both the 2014 final DRP and 2015 interim DRP and partial DRP underwrite. 34 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations 2.4.2 Funding and liquidity risk management Liquidity risk is the risk that the Group will be unable to fund assets and meet obligations as they become due. This type of risk is inherent in all banks through their role as intermediaries between depositors and borrowers. The Group has a liquidity risk management framework designed with the objective of meeting cash flow obligations under a wide range of market conditions, including name specific and market-wide stress scenarios, as well as meeting the regulatory requirements of the Liquidity Coverage Ratio (LCR)1. Liquid Assets As at 30 September 2015, Westpac held in total $135.6 billion in unencumbered liquid assets (30 September 2014: $134.4 billion). This portfolio can be used as eligible collateral for repurchase with a Central Bank. At 30 September 2015 the portfolio comprised:  $60.0 billion of cash, deposits at Central Banks, Government and semi-Government bonds;  $18.6 billion of repo-eligible private securities; and  $57.0 billion of self-originated AAA rated mortgage backed securities, which are eligible collateral for repurchase agreement with the RBA or the RBNZ. LCR The LCR requires banks to hold sufficient high-quality liquid assets, as defined, to withstand 30 days under a regulator-defined acute stress scenario. The LCR came into effect on 1 January 2015. Given the limited amount of government debt in Australia, the RBA, jointly with APRA, has made available to Australian Deposit-taking Institutions (ADIs) a Committed Liquidity Facility (CLF). Subject to satisfaction of qualifying conditions, the CLF can be accessed to help meet the LCR requirement. In order to have access to a CLF, ADIs are required to pay a fee of 15 basis points (0.15%) per annum to the RBA on the approved facility. Westpac has received approval from APRA for a CLF of $58.6 billion for the 2016 calendar year (2015 calendar year: $66.0 billion). Westpac maintains a buffer over the regulatory minimum of 100%. The Group’s LCR as at 30 September 2015, including the CLF of $66 billion, was 121% (31 March 2015: 114%) and the average LCR for the quarter ending 30 September 2015 was 121%2. Funding The Group monitors the composition and stability of its funding so that it remains within the Group’s funding risk appetite. This includes targeting a Stable Funding Ratio (SFR)3 of greater than 75%. During Full Year 2015, the Group continued to focus on funding asset growth through stable sources, ending the year with the SFR at 83.8%, up 68 basis points from 30 September 2014. The Group’s overall funding composition was relatively unchanged, with customer deposits representing 59.3% of the Group’s total funding at 30 September 2015 (30 September 2014: 60.2%), 7.4% from equity (30 September 2014: 7.1%), a further 1.7% from securitisation (30 September 2014: 1.7%) and 15.4% from long term funding with a residual maturity greater than one year (30 September 2014: 14.2%). At 30 September 2015, the Group had $116.6 billion of wholesale funding with a residual maturity within one year, representing 16.2% of the Group’s total funding (30 September 2014: 16.8%). This short term funding has a weighted average maturity of 130 days and is more than covered by the $135.6 billion of repo-eligible liquid assets held by the Group. In Full Year 2015, the Group raised $31.3 billion of term wholesale funding with a weighted average maturity of 4.9 years (excluding securitisation). The Group’s approach to wholesale funding is to maintain diversity across product, tenor and currency. In Full Year 2015, the Group executed benchmark senior bond trades in US$ and A$, benchmark covered bond trades in Euro and US$, RMBS transactions and an auto ABS transaction in A$, as well as smaller senior bond trades in Swiss Franc and Sterling. New term issuance included $2.2 billion in Additional Tier 1 and Tier 2 capital. Overall, Westpac currently remains well supported by investors across global funding markets and the Group is well positioned for 2016 Financial Year. 1 2 3 Refer to Glossary for definition. Calculated as a simple average of the LCR for 31 July 2015, 31 August 2015 and 30 September 2015. Stable funding ratio is total stable funding divided by total funding. Stable funding includes customer deposits, wholesale term funding with a residual contractual maturity greater than 12 months, securitisation and equity. Total funding includes customer deposits, total wholesale funding (short and long term) and equity. Westpac Group 2015 Full Year Results Announcement 35 Full Year financial results 2015 Review of Group operations Liquidity coverage ratio As at As at 30 Sept 15 31 March 15 $m 60,705 High Quality Liquid Assets (HQLA) 1 Committed Liquidity Facility (CLF) 1 57,136 Proform a as at 30 Sept 14 % Mov't Sept 15 Mar 15 % Mov't Sept 15 Sept 14 58,900 6 3 66,000 66,000 66,000 - - 126,705 123,136 124,900 3 1 Customer deposits 64,922 66,062 74,552 (2) (13) Wholesale funding 15,006 17,218 20,360 (13) (26) 24,679 104,607 24,664 107,944 26,462 121,374 (3) (7) (14) 121% 114% 103% large large Total LCR liquid assets Cash outflow s in a m odelled 30-day APRA defined stressed scenario Other flow s 2 Total LCR3 Funding by residual maturity As at 30 Sept 2015 $m Ratio % Custom er deposits 427,144 59.3 As at 31 March 2015 $m Ratio % 420,251 59.7 As at 30 Sept 2014 $m Ratio % 409,245 60.2 Wholesale funding - residual m aturity Securitisation Greater than 12 months 12,034 1.7 12,482 1.8 11,277 1.7 111,195 15.4 103,294 14.7 96,364 14.2 Equity4 53,284 7.4 49,284 7.0 48,356 7.1 603,657 83.8 585,311 83.2 565,242 83.2 Less than 6 months 71,962 10.0 70,935 10.0 65,497 9.6 6 to 12 months 17,473 2.4 16,685 2.4 23,735 3.5 Stable Funding Ratio (SFR) Long term to short term scroll5 27,210 3.8 30,613 4.4 25,482 3.7 Short term w holesale funding 116,645 16.2 118,233 16.8 114,714 16.8 Total funding6 720,302 100.0 703,544 100.0 679,956 100.0 Deposits to net loans ratio As at 30 Sept 2015 $m Ratio % Customer deposits 427,144 Net loans 623,316 1 2 3 4 5 6 As at 31 March 2015 $m Ratio % 420,251 68.5 605,064 As at 30 Sept 2014 $m Ratio % 409,245 69.5 580,343 70.5 Refer Glossary for definition. Other flows includes credit and liquidity facilities, collateral outflows and inflows from customers. Calculated on a spot basis. Equity less FX translation, Available-for-Sale Securities and Cash Flow Hedging Reserves. Scroll represents wholesale funding with an original maturity greater than 12 months that now has a residual maturity less than 12 months. Including Equity as described in footnote 4. Hybrids in the amount of $0.8 billion as at 30 September 2015 have been included in wholesale funding. 36 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Funding view of the balance sheet Total liquid assets 1 $m Custom er deposits Wholesale funding Custom er franchise Market inventory Total As at 30 Sept 2015 Total assets Total liabilities Total equity Total Net loans 2 135,619 - - 580,451 96,086 812,156 - (427,144) (239,057) - (92,040) (758,241) (53,915) - - (817) (53,284) 186 135,619 (427,144) (239,874) 527,167 4,232 - 57,249 - - 566,067 - 623,316 As at 31 March 2015 Total assets 136,662 - - 559,296 100,003 795,961 Total liabilities - (420,251) (233,096) - (92,297) (745,644) Total equity - - (912) (49,284) (121) (50,317) 136,662 (420,251) (234,008) 510,012 7,585 - 60,733 - - 544,331 - 605,064 Total Net loans 2 As at 30 Sept 2014 Total assets Total liabilities Total equity Total Net loans 1 2 2 134,445 - - 540,633 95,764 770,842 - (409,245) (221,474) - (90,786) (721,505) - - (881) (48,356) (100) (49,337) 134,445 (409,245) (222,355) 492,277 4,878 - 58,448 - - 521,895 - 580,343 Refer Glossary for definition. Liquid assets in net loans include internally securitised assets that are eligible for re-purchase agreements with the RBA/RBNZ. Westpac Group 2015 Full Year Results Announcement 37 Full Year financial results 2015 Review of Group operations 2.5 Capital and Dividends As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 M ov't Sept 15 Mar 15 M ov't Sept 15 Sept 14 15 Regulatory capital structure Common equity Tier 1 capital after deductions ($m) Risk w eighted assets (RWA) ($m) Common equity Tier 1 capital ratio 34,069 30,388 29,724 12 358,580 346,823 331,387 3 8 74bps 53bps 9.5% Additional Tier 1 capital 8.8% 9.0% 1.9% 1.5% 1.6% 33bps 29bps Tier 1 capital ratio 11.4% 10.3% 10.6% 107bps 82bps Tier 2 capital 1.9% 1.8% 1.7% 5bps 16bps 13.3% 12.1% 12.3% 112bps 98bps Total regulatory capital ratio Westpac’s preferred capital range At 30 September 2015, Westpac’s preferred range for its common equity Tier 1 (CET1) capital ratio was 8.75% 9.25%. The CET1 preferred range takes into consideration:  Current regulatory minimums, and capital conservation and D-SIB buffers that apply from 1 January 2016;  Stress testing to calibrate an appropriate buffer against a downturn; and  Quarterly volatility of capital ratios under Basel III due to the half yearly cycle of dividend payments. Second Half 2015 common equity Tier 1 capital ratio movement 1.13% 0.28% (0.52%) 8.76% (0.31%) 0.15% 0.10% 0.04% 9.50% (0.02%) (0.11%) Organic (+19bps) 31 March Cash Dividend Ordinary Other 1H15 2015 earnings (Net of RWA movements partial DRP) growth DRP u/write Other items (+55bps) Modelling Defined Partial FX 30 sale of translation changes benefit September impact impact 2015 BTIM Westpac’s CET1 capital ratio was 9.50% at 30 September 2015, 74 basis points higher than recorded at 31 March 2015. 38 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Organic capital generation of 19 basis points included:     Second Half 2015 cash earnings of $4.0 billion (113 basis point increase); The 2015 interim dividend payment net of shares issued to satisfy the DRP (52 basis point decrease). The DRP participation rate of 36% reflected shares being issued at a 1.5% discount; Increases in RWA excluding foreign currency translation impacts and modelling changes (31 basis point decrease); and Other movements included higher capitalised expenditure (5 basis points decrease) and increased capital retained in non-consolidated subsidiaries (5 basis points decrease). A number of other items impacted CET1 by 55 basis points including:  $1.0 billion from shares issued under the First Half 2015 partial DRP underwrite (28 basis points increase);  $0.5 billion increase in CET1 capital from the partial sale of BTIM (15 basis points increase);    Foreign currency translation impacts decreased credit RWA by $1.7 billion (4 basis points increase), mostly related to New Zealand and US$ lending; A decrease in the accounting obligation for the defined benefit plan, mainly reflecting changes in the discount rate used to value plan liabilities (10 basis point increase); and Modelling changes comprised the introduction of Overnight Indexed Swap (OIS) discounting methodology which increased market risk RWA by $1.0 billion (2 basis points decrease). Additional Tier 1 and Tier 2 capital movement for Second Half 2015 Two capital instruments were issued during Second Half 2015:  Westpac Capital Notes 3 adding A$1.32 billion of Additional Tier 1 capital (37 basis points); and  Subordinated Notes of S$0.33 billion of Tier 2 capital (9 basis points). Full Year 2015 common equity Tier 1 capital ratio movement 2.22% 0.28% (1.24%) 8.97% (0.38%) 0.15% (0.10%) (0.23%) Organic (+37bps) 30 Cash Dividend Ordinary Other 1H15 September earnings (Net of RWA movements partial 2014 DRP) growth DRP u/write 0.04% 9.50% (0.21%) Other items (+16bps) Partial sale of BTIM FX Modelling Defined 30 translation changes benefit September impact impact 2015 Westpac Group 2015 Full Year Results Announcement 39 Full Year financial results 2015 Review of Group operations The 30 September 2015 CET1 capital ratio of 9.50% is 53 basis points higher than reported at 30 September 2014 and reflects:    Organic capital generation which added 37 basis points with cash earnings net of dividends and shares issued to satisfy the DRP adding 98 basis points, partially offset by growth in RWA (38 basis points decrease) and other capital movements (23 basis points decrease); Other initiatives to increase the CET1 capital ratio totalling 43 basis points (First Half 2015 issuance of shares following the partial DRP underwrite which added 28 basis points, and the partial sale of BTIM which added 15 basis points); and Modelling changes including the determination of probability of default for residential mortgages which increased RWA by $8.4 billion (21 basis points decrease). Leverage Ratio1 Westpac is required to disclose an APRA leverage ratio for reporting periods after 1 July 2015. APRA has not prescribed any minimum leverage ratio requirements at this time. At 30 September 2015, Westpac’s APRA leverage ratio was 4.8%. Entitlement Offer On 14 October 2015 Westpac announced a pro-rata, renounceable share entitlement offer, expected to raise $3.5 billion and add approximately 100 basis points to the Group’s CET1 capital ratio and approximately 40 basis points to the Group’s APRA leverage ratio. The Entitlements can be exercised to buy one new share for every 23 Westpac ordinary shares held at an Offer Price of $25.50 per new share. Those ineligible, or who do not take-up their entitlements, will have their entitlements sold and the proceeds, if any, paid to them. Further details of the Entitlement Offer are available at www.westpac.com.au/investorcentre. Dividends Ordinary dividend (cents per share) Interim (fully franked) Half Year Sept 15 Half Year March 15 % Mov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % Mov't Sept 15 Sept 14 - 93 - 93 90 3 Final (fully franked) 94 - - 94 92 2 Total ordinary dividend 94 93 1 187 182 3 Payout ratio (reported) 67.8% 80.2% 73.4% 74.7% (128bps) Payout ratio (cash earnings) 74.0% 76.8% (276bps) 75.4% 74.2% 121bps Adjusted franking credit balance ($m) 793 471 68 793 565 40 Imputation credit (cents per share - NZ) 6.0 6.0 - 12.0 12.0 - large The Board has determined a final fully franked dividend of 94 cents per share, to be paid on 21 December 2015, to shareholders on the register at the record date of 13 November 20152. New shares issued under the entitlement offer will not be entitled to the final dividend of 94 cents per share. The final dividend represents a payout ratio on a cash basis of 74.0%. In addition to being fully franked, the dividend will also carry NZ$0.06 of New Zealand imputation credits that may be used by New Zealand tax residents. The Board has determined to satisfy the DRP for the 2015 final dividend by issuing Westpac ordinary shares. The market price for determining the number of shares to be issued to DRP participants will be set over the 10 trading days commencing 18 November 2015 and will not include a discount. 1 2 Refer to Glossary. The APRA leverage ratio is based on the same definition of Tier 1 capital as used for APRA capital requirements and is not comparable to the Basel Committee for Banking Supervision leverage ratio calculation. Record date in New York is 12 November 2015. 40 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Capital adequacy $m As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 Tier 1 capital Com m on equity Tier 1 capital Paid up ordinary capital 29,280 27,237 26,943 Treasury shares (308) (304) (239) Equity based remuneration 1,055 1,020 935 Foreign currency translation reserve (217) (203) (240) (18) 137 125 62 63 60 Retained earnings 23,172 21,275 20,641 Less retained earnings in life and general insurance, funds management and securitisation entities (1,189) (1,286) (1,223) 135 107 135 51,972 48,046 47,137 Goodw ill (excluding funds management entities) (8,871) (9,019) (9,076) Deferred tax assets (1,363) (1,330) (1,354) Accumulated other comprehensive income Non-controlling interests - other Deferred fees Total com m on equity Tier 1 capital Deductions from com m on equity Tier 1 capital Goodw ill in life and general insurance, funds management and securitisation entities (1,049) (1,255) (1,253) Capitalised expenditure (1,576) (1,404) (1,212) Capitalised softw are (1,461) (1,932) (1,921) Investments in subsidiaries not consolidated for regulatory purposes (1,411) (1,348) (1,327) Regulatory expected loss in excess of eligible provisions (696) (734) (650) General reserve for credit losses adjustment (112) (107) (133) Securitisation (5) (7) (7) (1,076) (388) (341) (281) (127) (132) (2) (7) (7) Total deductions from com m on equity Tier 1 capital (17,903) (17,658) (17,413) Total com m on equity Tier 1 capital after deductions 34,069 30,388 29,724 2,694 Equity investments Regulatory adjustments to fair value positions Other Tier 1 deductions Additional Tier 1 capital Basel III complying instruments 4,019 2,694 Basel III non complying instruments 2,710 2,660 2,579 6,729 5,354 5,273 40,798 35,742 34,997 Total Additional Tier 1 capital Net Tier 1 regulatory capital Tier 2 capital Basel III complying instruments 2,882 2,538 1,925 Basel III non complying instruments 4,098 4,045 3,899 80 59 78 (118) (67) - 6,942 6,575 5,902 (140) (140) (140) (66) (62) (58) (206) (202) (198) Eligible general reserve for credit loss Basel III transitional adjustment Total Tier 2 capital Deductions from Tier 2 capital Investments in subsidiaries not consolidated for regulatory purposes Holdings of ow n and other financial institutions Tier 2 capital instruments Total deductions from Tier 2 capital Net Tier 2 regulatory capital 6,736 6,373 5,704 Total regulatory capital 47,534 42,115 40,701 Risk w eighted assets 358,580 346,823 331,387 Common equity Tier 1 capital ratio 9.5% 8.8% 9.0% Additional Tier 1 capital 1.9% 1.5% 1.6% 11.4% 10.3% 10.6% 1.9% 1.8% 1.7% 13.3% 12.1% 12.3% Tier 1 capital ratio Tier 2 capital Total regulatory capital ratio Westpac Group 2015 Full Year Results Announcement 41 Full Year financial results 2015 Review of Group operations Risk Weighted Assets (RWA) $m Corporate1 Business lending 2 Sovereign3 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 80,998 77,516 70,199 4 15 32,283 32,352 33,125 - (3) 1,775 1,310 1,627 35 9 8,401 7,842 8,745 7 (4) Residential mortgages 73,295 73,337 63,071 - 16 Australian credit cards 6,218 6,432 6,069 (3) 2 12,926 12,095 10,653 7 21 7,794 7,614 6,311 2 23 55,752 53,741 53,162 4 5 4,109 4,431 4,845 (7) (15) Standardised 16,148 15,516 14,747 4 10 Mark-to-market related credit risk 10,643 10,840 8,905 (2) 20 Credit risk 310,342 303,026 281,459 2 10 Market risk 10,074 7,900 8,975 28 12 Operational risk 31,010 30,136 29,340 3 6 2,951 1,596 7,316 85 (60) Bank 4 Other retail Small business 5 Specialised lending: Property and project finance 6 Securitisation7 Interest rate risk in the banking book (IRRBB) Other 4,203 4,165 4,297 1 (2) Total 358,580 346,823 331,387 3 8 Second Half 2015 – First Half 2015 Movements in RWA for the Second Half 2015 were as follows:  Credit risk RWA increased $7.3 billion or 2% which included: - A decrease in RWA of $1.7 billion due to foreign currency translation impacts mostly related to New Zealand and US$ lending; - A decrease in RWA of $0.2 billion from lower mark-to-market related credit risk; - Improvements in asset quality which led to a reduction in RWA of $2.8 billion; and - Growth in the portfolio (excluding the above items) which added $12.0 billion to credit RWA.  Non-credit RWA increased $4.4 billion primarily due to: - Interest rate risk in the banking book (IRRBB) RWA increased $1.4 billion, mainly due to a lower embedded gain as market interest rates rose during the half; - Market risk RWA increased $2.2 billion due to the introduction of Overnight Indexed Swap (OIS) discounting methodology and an increase in the level of interest rate risk in the trading book; and - Operational risk RWA increased $0.9 billion. 1 2 3 4 5 6 7 Corporate – Typically includes exposure where the borrower has annual turnover greater than $50 million, and other business exposures not captured under the definitions of either Business lending or Small Business. Business lending – Includes exposures where the borrower has annual turnover less than or equal to $50 million and exposure greater than $1 million. Sovereign – includes exposures to Governments themselves and other non-commercial enterprises that are owned or controlled by them. Bank – includes exposures to licensed banks and their owned or controlled subsidiaries, and overseas central banks. Small business – includes business lending exposures less than or equal to $1 million. Specialised lending: property and project finance – includes exposures to entities created to finance and/or operates specific assets where, apart from the income received from the assets being financed, the borrower has little or no independent capacity to repay from other activities or assets. Securitisation – exposures reflect Westpac’s involvement in activities ranging from originator to investor and include the provision of securitisation services for clients wishing to access capital markets. 42 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Full Year 2015 – Full Year 2014  Credit risk RWA increased $28.9 billion or 10% due to: - Modelling changes which increased RWA $7.4 billion. These included changes to the determination of probability of default for mortgages ($8.5 billion increase), changes to the approach to assigning exposures to regulatory slotting categories for specialised lending exposures ($1.7 billion decrease), and changes to risk estimates for other retail exposures ($0.6 billion); - An increase in RWA of $3.7 billion due to foreign currency translation impacts mostly related to New Zealand and US$ denominated lending; - $1.7 billion from higher mark-to-market related credit risk; - Improvements in asset quality which led to a reduction in RWA of $5.0 billion; and - Growth in the portfolio (excluding the above items) which added $21.1 billion to credit RWA over the year.  Non-credit RWA decreased $1.7 billion primarily due to: - Interest rate risk in the banking book (IRRBB) RWA decreased $4.4 billion, due to a reduction in exposure to interest rate movements in the banking book and an increase in the embedded gain from falling interest rates; - Market risk RWA increased $1.1 billion mainly due to the introduction of the OIS discounting methodology; and - Operational risk RWA which increased $1.7 billion. Capital deduction for regulatory expected credit loss For capital adequacy purposes APRA requires the amount of regulatory expected credit losses in excess of eligible provisions to be deducted from CET1 capital. The table below shows the calculation of this capital deduction. As at 30 Sept 2015 $m Provisions associated w ith eligible portfolios Total provisions for impairment charges (Section 4 Note 9) plus general reserve for credit losses adjustment plus provisions associated w ith partial w rite-offs As at 31 March 2015 As at 30 Sept 2014 3,332 112 361 3,505 107 406 3,481 133 504 less ineligible provisions 1 Total eligible provisions (135) 3,670 (131) 3,887 (132) 3,986 Regulatory expected dow nturn loss Shortfall in eligible provisions com pared to regulatory expected dow nturn loss 4,351 681 4,588 701 4,636 650 Com m on equity Tier 1 capital deduction for regulatory expected dow nturn loss in excess of eligible provisions 2 1 2 (696) (734) (650) Provisions associated with portfolios subject to the Basel standardised approach to credit risk are not eligible. Regulatory expected loss is calculated for portfolios subject to the Basel advanced capital IRB approach to credit risk. The comparison between regulatory expected loss and eligible provisions is performed separately for defaulted and non-defaulted exposures. As at 30 September 2015, there was an excess of eligible provisions compared to regulatory expected loss for defaulted exposures of $15 million (31 March 2015: $33 million). This excess is not available to reduce the shortfall for non-defaulted exposures in the calculation of the common equity Tier 1 capital deduction. Westpac Group 2015 Full Year Results Announcement 43 Full Year financial results 2015 Review of Group operations 2.6 Sustainability performance Approach to sustainability The Group’s approach to operating sustainably is outlined in its 2013-2017 Sustainability Strategy and is available on Westpac’s website. The Group’s approach is designed to anticipate and shape the most pressing emerging societal issues where the Group has the skills and experience to make a meaningful, positive difference. The strategy is focused on three areas:  Embracing societal change: helping improve the way people work and live, as our society changes;  Environmental solutions: helping find solutions to environmental challenges; and  Better financial futures: helping customers to have a better relationship with money, for a better life. These areas are supported by measurable objectives, which are regularly tracked and reported. The Group’s identification of and responses to the most material current sustainability issues are subject to independent external assurance against the AA1000 AccountAbility Principles Standard (2008). Key initiatives, awards and highlights               Assessed as the most sustainable bank globally in the 2015 Dow Jones Sustainability Indices (DJSI), achieving the Group’s highest ever score of 94; Ranked as one of the 2015 Global 100 Most Sustainable Corporations in the world list compiled by Corporate Knights, as announced at the World Economic Forum in January 2015. Westpac has featured in the Global 100 for nine of the last 10 years; Provide operational support to the Westpac Bicentennial Foundation which awarded its first 38 scholarships during 2015. The Foundation expects to award 200 scholarships by 8 April 2017 and offer 100 scholarships per year thereafter; Provided 17 grants from the newly established Natural Disaster Recovery Fund to provide long term support to Australian communities recovering from a natural disaster; Awarded a Certificate of Distinction in the 2015 United Nations Sasakawa Awards for Risk Reduction as a member of the Australian Business Roundtable for Disaster Resilience and Safer Communities, which comprises the CEOs of six major Australian organisations; Received the Employer of Choice for Gender Equality citation by the Workplace Gender Equality Agency; Signed a 10-year contract with CareerTrackers Indigenous Internship program to recruit at least 400 Aboriginal or Torres Strait Islander university student interns. The Group also received the CareerTrackers Corporate Plus award, recognising the substantial support provided since 2009; Launched ‘All in Flex’ and Carers@work programs to support the creation of a more inclusive workplace; Launched a Social Impact Framework to ensure the Group’s investment in community-focused products, partnerships and programs are weighted towards activity that will deliver the greatest social and business benefit. It includes an industry leading online evaluation tool, called OURImpact; Released a Financing Agribusiness Position Statement, supporting delivery against the Group’s commitments under the Banking Environment Initiative’s Soft Commodities Compact; Released a Human Rights Position Statement and Action Plan including publicly supporting the UN Guiding Principles for Business and Human Rights; The Group has made the decision to no longer provide support to customers where we are aware they provide ‘payday’ lending products; Received the highest Platinum LEED rating for the Group’s Singapore workplace, recognising its ecoefficiency; and Commenced moving certain Sydney CBD employees into a new building at Barangaroo, which is set to become Australia’s first carbon neutral precinct. This follows the move to a six star Green Star rated building in Melbourne. 44 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Review of Group operations Performance against sustainability objectives1 Priority Help improve the way people work and live, as our society changes Help find solutions to environmental challenges Help customers to have a better relationship with money, for a better life 1 2 Objectives Full Year 2015 Ensure our workforce is representative of the community  Women in leadership at 46%, up from 44% one year ago.  Recruited 150 additional Indigenous Australians in Full Year 2015.  Participation of mature aged workers (50+) is 20.8%, down from 20.9% one year ago. Extend length and quality of working lives  Employee mean retirement age has remained steady at 61.6 years. Work has continued to promote flexible working including training for people leaders and the creation of online training and tools to support a gradual transition to retirement.  Wellbeing Policy developed for the Group. Anticipate the future product and service needs of ageing and culturally diverse customers  Launched BTFG’s ‘Changing the Face of Advice’ program in October 2014, incorporating the Adviser View register with planner qualifications and customer ratings. The program also covers higher minimum educational and ethical standards for all BTFG planners and the launch of an Advice Commitment customer charter. The intent of the program is to give Australians access to better information on financial planning and planners. Provide products and services to help customers adapt to environmental challenges  Since 2013 launched four unique product/services including partnering with the World Bank to bring the first green bond to the Australian market and the introduction of energy efficient equipment finance. This is against a target of five products by 2017. Increase lending and investment in CleanTech and environmental services  Following the introduction of a higher threshold for green buildings in line with industry trends total TCE for CleanTech and environmental services sector is $6.1 billion, remaining ahead of target. Reduce our environmental footprint  Maintained carbon neutral status.  Received the highest Platinum LEED rating for the Group’s Singapore workplace recognising its eco-efficiency.  Power usage effectiveness remained steady at 1.70 across Australian data centres and is on track to deliver the 2017 target.  Achieved paper and energy targets, assisted by the move to new six star Green Star rated building at 150 Collins Street, Melbourne. Commenced the move to Barangaroo, Australia’s first carbon neutral precinct.  Recycling target of 60% achieved, assisted by the introduction of an organic macerator at 275 Kent St and the expansion of e-waste recovery through our partnership with WorkVentures. Ensure all our customers have access to the right advice to achieve a secure retirement  Over 1,550 customer facing employees hold an externally recognised wealth accreditation, 90% against target. Help our customers meet their financial goals in retirement  The take-up of superannuation and retirement offers has been impacted by regulatory changes affecting the industry, including the Future of Financial Advice reforms. A new retention program commenced during the year. Increase access to financial services  Met the Group’s 2015 target for Westpac Pacific with over 292,000 net basic banking accounts. In-store transaction volumes were over 391,000 and mobile banking activations over 58,000. Help people gain access to social and affordable housing and services  Over $1.0 billion lent to the social and affordable housing sector, up from $0.8 billion as at 30 September 2014. This included a deal with SGCH to construct 275 new dwellings across Sydney, boosting the stock of affordable housing in NSW. 2 All results as at 30 September 2015 except environmental footprint which is as at 30 June 2015. Refer to www.westpac.com.au/sustainability for glossary of terms and metric definitions. Reflects the impact from sale of banking operations across Cook Islands, Samoa and Tonga in July 2015. Westpac Group 2015 Full Year Results Announcement 45 Full Year financial results 2015 Divisional results 3.0 Divisional Results 3.1 Westpac Retail & Business Banking Westpac Retail & Business Banking (Westpac RBB) is responsible for sales and service to consumer, SME, commercial and agribusiness customers (with turnover of up to around $100 million) in Australia under the Westpac brand. Activities are conducted through Westpac RBB’s network of branches, call centres, ATMs, EFTPOS terminals, internet and mobile banking services, business banking centres and via the division’s specialised consumer and business relationship managers. Support is also provided by cash flow, trade finance, transactional banking, financial markets, property finance and wealth specialists. Westpac RBB also works in an integrated way with BTFG and WIB in the sales and service of select financial services products. Much of the associated revenue from these products is retained by the product originators, BTFG and WIB. $m Net interest income Non-interest income Half Year Sept 15 Half Year March 15 3,295 3,100 722 735 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 6 6,395 5,953 7 (2) 1,457 1,441 1 Net operating income 4,017 3,835 5 7,852 7,394 6 Operating expenses (1,712) (1,685) 2 (3,397) (3,266) 4 2,305 2,150 7 4,455 4,128 8 Core earnings Impairment charges Operating profit before tax Tax and non-controlling interests Cash earnings (250) 2,055 (617) 1,438 (221) 13 1,929 (579) 1,350 (471) (436) 8 7 3,984 3,692 8 7 (1,196) (1,109) 8 7 2,788 2,583 8 Economic profit 1,240 1,153 2,393 2,294 ROTE 25.1% 24.7% 46bps 8 24.9% 26.7% (180bps) 4 Expense to income ratio 42.6% 43.9% (132bps) 43.3% 44.2% (91bps) Net interest margin 2.50% 2.41% 9bps 2.45% 2.38% 7bps As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 $bn Deposits Term deposits 51.3 54.5 (6) 51.3 56.4 (9) 122.5 113.5 8 122.5 106.1 15 173.8 168.0 3 173.8 162.5 7 Mortgages 226.6 219.7 3 226.6 213.5 6 Business 49.5 47.9 3 49.5 47.4 4 9.9 10.0 (1) 9.9 9.8 1 Other Total deposits Net loans Other Total net loans 286.0 277.6 Deposit to loan ratio 60.8% 60.5% 3 25bps 286.0 270.7 60.8% 60.0% 6 74bps Total assets 291.6 284.2 3 291.6 276.6 5 Total committed exposure 359.1 348.5 3 359.1 339.4 6 Average interest-earning assets 1 263.2 258.2 2 260.7 249.7 4 As at Sept 15 As at March 15 As at Sept 14 As at March 14 Mortgage delinquencies > 90 days 0.44% 0.49% 0.47% 0.47% Other consumer loans delinquencies > 90 days 1.11% 1.27% 1.03% 1.17% Business impaired assets to total committed exposure 0.64% 0.72% 0.72% 0.85% Total stressed assets to total committed exposure 0.98% 1.12% 1.17% 1.22% Credit quality 1 Averages are calculated over six months for the halves, and twelve months for the Full Year. 46 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results Financial performance Second Half 2015 - First Half 2015  Solid performance with cash earnings up 7% supported by disciplined balance sheet growth, improved margins and well managed expenses;  Improved efficiency with the expense to income ratio down 132 basis points to 42.6%; and  Asset quality continued to improve, although impairment charges were higher, from higher business impairments. Westpac RBB has continued to be a consistent earnings driver for the Group with both core and cash earnings increasing 7%, the 10th consecutive half of core and cash earnings growth. Disciplined execution of the division’s strategy has led to an increase in customer numbers, a rise in products per customer, improved margins and a significant improvement in efficiency. Highlights for Second Half 2015 included:   Delivered more for customers: - Westpac Live rated number 1 banking/mobile platform in Australia and number 2 in the world1. Migration of all applicable consumer and business customers has now occurred; - Delivered more 24/7 capability with 16% of branches in new Bank Now format (up from 12%). This included the installation of another 108 Smart ATMs, which now represents 29% of the ATM network; - Connecting more businesses with financial specialists through Connect Now video conferencing facilities, with 99% of sites enabled; and - Announced an alliance with Australia Post adding around 3,000 new points of access across Australia, of which around half are in regional areas. Growth in the franchise: - Disciplined growth across lending and deposits with both increasing 3%; - Over 75,000 more customers joined Westpac (a 1% increase); and - Continued to lead the sector in customers with a wealth product 21.6%2. Net interest income increased 6% with average interest-earning assets rising 2% and margins up 9 basis points:  Net interest margins increased 9 basis points over the period to 2.50% driven by lower wholesale funding costs and improved deposit spreads. The improved deposit spreads were due to a reduction in term deposit and savings account rates and a change in mix of deposits.  Lending grew 3% or $8.4 billion:  - In mortgages, good growth in owner occupied new lending was partially offset by continued high levels of accelerated repayments. Growth in investor property lending slowed through the period following a tightening of lending criteria in response to regulatory directives to reduce investor lending growth; - Business lending increased $1.6 billion or 3%, with SME up 6%; and - Other consumer lending declined 1%, principally from customers paying down their credit card balances. Deposits grew $5.8 billion or 3%. The division has focused on increasing transaction accounts which contributed to an 11% increase in transaction balances. Growth was achieved across both consumer and business accounts. Saving account balances also increased including the Notice Saver Product with some business customers switching from term deposits. Non-interest income was down 2% compared to First Half 2015 mostly from a seasonal decline in credit card and related income. Business fees were little changed with higher loan fees consistent with growth, offset by lower fees on working capital accounts. Operating expenses were well managed with the increase primarily due to investments, while productivity savings offset business as usual costs. Main drivers were:  Higher project amortisation from completing the roll out of Westpac Live, together with a rise in direct investment associated with accelerating the installation of the Connect Now video conferencing system;  Operating costs were higher from the full period impact of annual salary increases, and annual rent and utility cost increases; and 1 2 Source: Forrester Mobile Banking Functionality Awards, July 2015. Source: Roy Morgan Research, September 2015, 12 MMA. Westpac Group 2015 Full Year Results Announcement 47 Full Year financial results 2015 Divisional results Productivity savings of $29 million were achieved including efficiencies associated with the roll out of Bank Now branches and increased customer use of self-serve options including smart ATMs and Westpac Live for basic transactions.  Asset quality improved with stressed assets continuing to fall and mortgage 90+ days delinquencies 5 basis points lower at 0.44%. Other consumer loan 90+ days delinquencies fell 16 basis points to 1.11%, consistent with seasonality. Impairment charges rose $29 million (or 13%):  Consumer impairment charges were $5 million lower, in line with improvement in book quality and seasonal trends; and  Business impairment charges were $34 million higher, although stressed assets continued to trend downwards. Full Year 2015 – Full Year 2014  Service focus has continued to deliver with core and cash earnings both up 8%; and  Result was supported by disciplined balance sheet growth, higher margins and improved productivity. Westpac RBB increased cash earnings $205 million or 8%, with core earnings up $327 million or 8%. Net interest income increased 7% from a 4% rise in average interest-earning assets and a 7 basis point improvement in net interest margins:  The rise in margins was due to improved deposit spreads as term deposit and savings rates were repriced. Margins were also assisted by favourable deposit mix movements, together with lower wholesale funding costs;  Asset spreads were lower from competition for new lending, across mortgages and business;  Lending increased $15.3 billion or 6%. Mortgages were the main driver of the increase, rising $13.1 billion or 6%. Business lending increased 4% with SME up 7%, while other lending was up $0.1 billion as growth in personal loans offset a decline in credit card balances; and  Deposits increased $11.3 billion or 7%, with growth in consumer and business transaction and online account balances partially offset by a decline in term deposits. Mortgage offset accounts continued to grow, up 27%. Non-interest income increased $16 million or 1% with most of the rise due to more consumers and businesses actively managing their foreign exchange risks and an increase in business line fees from growth in business lending. The increases were partly offset by lower credit card income following repricing in Full Year 2014. Operating expenses increased 4% with most of the rise related to investment spending, including higher amortisation. Salary and other annual increases were largely offset by productivity savings. There were further improvements in asset quality with total stressed assets falling, and consumer delinquencies declining. Impairment charges were up $35 million from lower write-backs and portfolio growth. ROTE decreased 180 basis points as capital allocated to Westpac RBB increased 16%. The higher capital reflects modelling changes to the amount of capital being applied to mortgages. 48 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results 3.2 St. George Banking Group St. George Banking Group (St. George) is responsible for sales and service to consumer, SME and corporate customers (businesses with facilities up to $150 million) in Australia under the St. George, BankSA, Bank of Melbourne and RAMS brands. Activities are conducted through St. George’s network of branches, third party distributors, call centres, ATMs, EFTPOS terminals, internet and mobile banking services, business banking centres and specialised consumer and business relationship managers. Support is provided by cash flow, trade finance, transactional banking, automotive and equipment finance, financial markets, property finance, and wealth specialists. St. George also works in an integrated way with BTFG and WIB in the sales and service of select financial services products. Much of the associated revenue from these products is retained by the product originators, BTFG and WIB. Half Year Sept 15 $m Net interest income Non-interest income Net operating income Operating expenses Cash earnings Economic profit ROTE % M ov't Sept 15 Sept 14 5 3,768 3,531 7 273 3 555 515 8 2,210 2,113 5 4,323 4,046 7 3 (1,629) (1,559) 4 5 2,694 2,487 1,218 Tax and non-controlling interests Full Year Sept 14 1,840 (164) Operating profit before tax Full Year Sept 15 282 1,382 Impairment charges % M ov't Sept 15 Mar 15 1,928 (828) Core earnings Half Year March 15 (801) 1,312 (116) 41 2 1,196 (280) 2,414 2,251 7 (359) 2 851 837 2 1,688 - 1,305 1,243 20.8% 21.5% (69bps) 654 651 21.1% (43bps) (676) 8 19 (367) 20.6% (726) (236) 1,575 7 7 5 Expense to income ratio 37.5% 37.9% (44bps) 37.7% 38.5% (85bps) Net interest margin 2.30% 2.28% 2bps 2.29% 2.29% - As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 $bn Deposits Term deposits 32.2 35.1 (8) 32.2 36.9 (13) Other 64.0 59.4 8 64.0 56.6 13 96.2 94.5 2 96.2 93.5 3 Mortgages 135.8 130.1 4 135.8 125.2 8 Business 33.4 32.2 4 33.4 32.1 4 8 Total deposits Net loans Other 11.9 11.4 4 11.9 11.0 181.1 173.7 4 181.1 168.3 53.1% 54.4% (128bps) 53.1% 55.6% Total assets 188.1 180.7 4 188.1 175.3 7 Total committed exposure 211.2 203.0 4 211.2 195.4 8 167.1 162.1 3 164.6 154.4 7 Total net loans Deposit to loan ratio Average interest-earning assets 1 As at Sept 15 As at March 15 As at Sept 14 8 (244bps) As at March 14 Credit quality 1 Mortgage delinquencies > 90 days 0.48% 0.48% 0.51% 0.58% Other consumer loans delinquencies > 90 days 1.18% 1.01% 1.14% Business impaired assets to total committed exposure 1.14% 0.70% 0.83% 1.22% 1.71% Total stressed assets to total committed exposure 1.06% 1.28% 1.55% 1.79% Averages are calculated over six months for the halves and twelve months for the Full Year. Westpac Group 2015 Full Year Results Announcement 49 Full Year financial results 2015 Divisional results Financial performance Second Half 2015 - First Half 2015  All brands contributing to growth in core earnings of 5%;  Result supported by sound balance sheet growth, increased margins, higher loan fees and controlled expenses; and  Asset quality continued to improve although impairment charges were higher principally due to lower writebacks and recoveries as the rate of improvement in stress was lower. St. George has continued to build on its customer focused strategy with good business growth including a 3% increase in customer numbers. Highlights for Second Half 2015 included:  Delivered more for customers: - A further 39 branches were upgraded in Second Half 2015 under the FreshStart program. These branches provide more flexible service options, increased availability and efficiency. 68% of the network is now upgraded, up from 60% at 31 March 2015; - Business Connect, St. George’s video capability for connecting small and medium business customers directly to business banking specialists, is now available in 62% of sites (up from 55%); - Continue to reconfigure the network, with five branches opened (including Bank of Melbourne 100th branch) and seven locations closed (including five Bragencies); - Announced an alliance with Australia Post giving customers access to a further 3,000 locations, of which around half are in regional areas; and - Maintained the division’s track record of digital innovation including launching an app to provide verification to customers contacting call centres, speeding up call times.  Growth in franchise: - Disciplined growth across the balance sheet with lending up 4% and deposits up 2%; - Maintained leadership over the major banks in customer satisfaction for consumer1 customers and joint leadership for business customers2; - 3% increase in the number of customers; - Average products per customer continued to edge higher, up to 2.67 from 2.633; and - The proportion of bank customers with a wealth/insurance product was 16.9%4. Net interest income increased $88 million or 5%, with average interest-earning assets rising 3% and margins increasing 2 basis points:  The increase in margins was largely due to higher deposit spreads from both repricing and mix impacts;  Lending increased 4% with growth evident across the book: - Mortgages were up 4%, with all brands contributing. Housing growth is 1.1x system5; - Business lending rose $1.2 billion or 4% with most growth in commercial property and SME segment. Growth in SME has been supported by the Connect model which is improving productivity for employees enabling them to spend more time with customers. Growth was also supported by lower levels of run off as the rate of reduction in the level of stressed assets has slowed; and - Other lending rose 4% primarily in credit cards.  Deposits grew $1.7 billion or 2% with particularly good growth in consumer savings and transaction accounts supported by the increase in customers and strong growth in mortgage offset balances. This was partially offset by lower term deposit balances, principally due to a reduction in business term deposits that have been repriced lower. Non-interest income was up $9 million or 3%, from the repricing of business line fees including for undrawn commitments, improved FX sales and a one-off benefit from a discontinued contract. 1 2 3 4 5 Source: Roy Morgan Research, August 2015, 6MMA. Source: DBM Business Financial Services Monitor, September 2015, 6MMA. Source: Refer Glossary for definition. Source: Roy Morgan Research, September 2015 Source: APRA September 2015. 50 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results Operating expenses increased 3%, with the rise due to continued investment in the roll out of FreshStart branches, new Bank of Melbourne locations and higher restructuring charges. Business as usual cost increases were largely offset by productivity benefits. The level of stressed assets continues to decline, with stressed assets to total committed exposure falling a further 22 basis points to 1.06%. Mortgage delinquencies 90+ days of 48 basis points, was unchanged over the half, with other consumer delinquencies 90+ days down 4 basis points. Despite the improvement in asset quality, impairment charges increased $48 million from a lower level of write-backs, as the rate of improvement in stressed exposures was lower and write-offs were higher. Full Year 2015 – Full Year 2014  A 7% lift in cash earnings and 8% lift in core earnings;  Supported by a 7% increase in net interest income from balance sheet growth and well managed margins and an 8% rise in non-interest income; and  Expenses were well managed, leading to an 85 basis point decline in the expense to income ratio. St. George delivered cash earnings of $1,688 million, up 7%. Core earnings were up 8%, driven by solid volume growth, well managed net interest margins and the full period impact of Lloyds ($16 million). Net interest income was up $237 million or 7%, supported by a 7% rise in average interest-earning assets with net interest margin steady at 2.29%:  Margins were unchanged over the year with improved deposit spreads (particularly term deposits) offset by a reduction in asset spreads;  Lending increased $12.8 billion or 8%: - Mortgages increased $10.6 billion (or 8%). Growth was achieved across all brands and proprietary channels, particularly in Bank of Melbourne which has continued to grow above system in Victoria; - Investor property lending has eased in line with regulatory requirements; - Business lending increased 4% over the period mostly from commercial property and SME; and - Other lending increased 8% from growth in auto loans and credit cards.  Deposits were up $2.7 billion or 3%, with most of the increase in at call savings and transaction accounts, including mortgage offset accounts. Balance growth was more modest over the year as the division focused on maintaining margins and prioritising growth in high LCR value deposits. This contributed to lower business term deposits. Non-interest income was up $40 million or 8%, with around half of the rise due to an increase in business line fees. Other lending fees were also up including the benefit of the full period impact of the Lloyds acquisition. Operating expenses increased $70 million or 4%, with the full period impact of Lloyds contributing $29 million to the rise. Run cost increases were offset by productivity benefits, with most of the expense increase due to higher investment including:  Bank of Melbourne expansion, which added around $32 million to expenses over the year including 12 new branches, increased employee numbers and a rise in depreciation; and  Roll out of new branch formats (FreshStart) and the Business Connect model for serving SME customers. Impairment charges were up $44 million or 19% with most of the rise reflecting lower write-backs and higher writeoffs. Overall asset quality improved further over the year, with total stressed assets to total committed exposure falling 49 basis points. ROTE decreased 69 basis points as capital allocated to St. George increased 11%. The higher capital reflects modelling changes to the amount of capital being applied to mortgages. Westpac Group 2015 Full Year Results Announcement 51 Full Year financial results 2015 Divisional results 3.3 BT Financial Group (Australia) BT Financial Group (BTFG) is the wealth management arm of the Westpac Group providing customers with a range of wealth services. BTFG’s funds management operations include the manufacturing and distribution of investment, superannuation, retirement products, platforms including BT Wrap and Asgard, financial advice, private banking, margin lending and broking. BTFG’s insurance covers the manufacturing and distribution of life, general and lenders mortgage insurance. BTFG’s brands include Advance, Ascalon Capital Managers, Asgard, Licensee Select, BT Select and Securitor, as well as the Advice, Private Banking and Insurance operations of Westpac, St. George, Bank of Melbourne and BankSA. BTIM is 31% owned by the Westpac Group and following partial sale during Second Half 2015 is equity accounted in BTFG’s Funds Management business from July 2015. $m Net interest income Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 232 216 448 406 Non-interest income 1,068 1,124 (5) 2,192 2,257 (3) Net operating income 1,300 1,340 (3) 2,640 2,663 (1) (1) Operating expenses Core earnings Impairment benefits Operating profit before tax Tax and non-controlling interests Cash earnings Economic profit 7 Full Year Sept 15 10 (636) (668) (5) (1,304) (1,323) 664 672 (1) 1,336 1,340 - - 4 (100) 4 2 100 1,340 1,342 664 676 (2) (211) (225) (6) (436) (442) (1) 453 451 - 904 900 - 405 415 820 847 ROTE 27.4% 29.3% (192bps) 28.3% 31.7% (339bps) Expense to income ratio 48.9% 49.9% (93bps) 49.4% 49.7% (29bps) Income on invested capital1 $bn 14 As at Sept 15 48 As at March 15 (2) - (71) % M ov't Sept 15 Mar 15 62 As at Sept 15 73 As at Sept 14 (3) (15) % M ov't Sept 15 Sept 14 Deposits 23.4 23.6 (1) 23.4 22.4 4 Net loans 17.2 16.7 3 17.2 15.9 8 Deposit to loan ratio 136.0% 141.3% large 136.0% 140.9% large Funds Under Management (FUM) 46.3 103.3 (55) 46.3 89.0 (48) Funds Under Management (FUM) - Excl. BTIM 46.3 48.6 (5) 46.3 43.2 7 Average Funds Under Management2 81.0 95.6 (15) 88.3 83.3 6 Average Funds Under Management2 - Excl. BTIM 48.0 45.7 5 46.8 41.0 14 Funds Under Administration (FUA) 121.9 125.0 (2) 121.9 112.7 8 Average Funds Under Administration2 124.9 118.1 6 121.5 108.2 12 Cash earnings $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Funds management business 273 282 (3) 555 520 7 Insurance 151 131 15 282 324 (13) Total funds management and insurance 424 413 3 837 844 (1) 29 38 (24) 67 56 20 453 451 904 900 - Capital and other Total cash earnings 1 2 - Income on Invested Capital represents revenue generated from investing BTFG’s capital balances (required for regulatory purposes). Averages are based on six months for the halves and twelve months for the full year. 52 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results Financial performance Given the seasonality in the wealth business associated with insurance claims and fund activity, cash earnings for BTFG are best compared over the prior corresponding period. In addition to seasonality, Second Half 2015 was also impacted by the partial sale of BTIM following the sell down of Westpac’s interest in BTIM to 31%. From 1 July 2015 BTIM is now equity accounted, rather than consolidated into the BTFG results. Second Half 2015 - First Half 2015  BTFG increased cash earnings by $2 million, with earnings growth impacted by the partial sale of BTIM and move to equity accounting. The cash earnings contribution from BTIM shares sold reduced by $8 million;  Funds Management cash earnings declined $9 million with lower performance fees1 and the impact of the sell down of BTIM ($8 million). These impacts were partly offset by higher FUM and FUA related income supported by positive net flows and higher Private Wealth income;  Insurance cash earnings were up $20 million or 15%. The business has continued to expand with Life Insurance in-force premiums up 8%, although General Insurance gross written premiums were unchanged. Catastrophe claims were $22 million lower as First Half 2015 included a higher level of severe weather events; and  The cash earnings contribution from Capital and other was down $9 million, due to lower returns on invested capital. Full Year 2015 – Full Year 2014 1  BTFG increased cash earnings by $4 million, with 7% growth in Funds Management cash earnings more than offset by 13% decline in Insurance cash earnings due to a rise in insurance claims;  Funds Management cash earnings were up $35 million or 7%, driven by higher FUM and FUA related income and growth in Private Wealth. Average FUM (excluding BTIM) and FUA balances were up 14% and 12% respectively. The spot FUM balance declined 48% with the partial sale of BTIM;  Insurance cash earnings declined $42 million, or 13% from the impact of higher claims with more severe weather events occurring in Full Year 2015 including, three major weather events (Brisbane hail storm, Cyclone Marcia, and a major NSW storm). Catastrophe claims were $65 million higher than Full Year 2014. Net earned premiums increased $106 million, with Life Insurance in-force premiums up 13% and a rise in General Insurance gross written premiums of 6%; and  Cash earnings from Capital and other increased $11 million, as higher stamp duty costs incurred in Full Year 2014 were not repeated. JOHCM performance fees are paid in the first half of each year. Westpac Group 2015 Full Year Results Announcement 53 Full Year financial results 2015 Divisional results 3.3.1 Funds Management business Half Year Sept 15 $m Net interest income Non-interest income Net operating income Operating expenses Core earnings 208 194 805 1,013 859 1,053 (603) 410 Impairment benefits Operating profit before tax Tax and non-controlling interests Cash earnings Expense to income ratio Half Year March 15 Funds Management business (ex BTIM shares sold) 1 Contribution from BTIM shares sold Total cash earnings 7 (611) 442 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 402 365 (6) (4) 1,664 2,066 1,692 2,057 10 (2) - (1) (7) (1,214) 852 (1,233) 824 (2) 3 - 4 (100) 4 2 410 446 (8) 856 826 4 (137) (164) (16) (301) (306) (2) (3) 100 7 273 282 555 520 59.5% 58.0% 151bps 58.8% 59.9% (118bps) Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Cash earnings $m % M ov't Sept 15 Mar 15 265 266 531 487 9 8 16 (50) - 24 33 (27) 273 282 (3) 555 520 7 Movement of FUM/FUA % M ov't Sept 15 Mar 15 $bn Inflow s Outflow s Net Flow s Retail3 16.7 1.8 (1.9) (0.1) 0.5 17.1 18.2 2 (6) Institutional 1.8 0.4 (0.2) 0.2 - 2.0 2.2 11 (9) Wholesale 24.7 5.1 (3.0) 2.1 0.4 27.2 28.2 10 (4) Total FUM (ex. BTIM) 43.2 7.3 (5.1) 2.2 0.9 46.3 48.6 7 BTIM 45.8 16.4 (10.8) 5.6 (51.4) - 54.7 (100) (100) Total FUM 89.0 23.7 (15.9) 7.8 (50.5) 46.3 103.3 (48) (55) Wrap 91.7 24.6 (19.4) 5.2 1.8 98.7 101.5 8 (3) Corporate Super 18.1 2.6 (2.1) 0.5 0.7 19.3 20.1 7 (4) 2.9 - - 1.0 3.9 3.4 34 15 112.7 27.2 5.7 3.5 121.9 125.0 8 (2) Other 4 Total FUA (21.5) Other Mov't 2 % M ov't Sept 15 Sept 14 Sept 2014 Sept 2015 March 2015 (5) Market share in key Australian wealth products are displayed below. Current Australian m arket share 5 Product Market share (%) Rank Platforms (includes Wrap and Corporate Super) 19.9% 1 Retail (excludes Cash) 18.9% 1 Corporate Super 14.1% 3 1 2 3 4 5 Funds management cash earnings has been restated to disclose the contribution from BTIM shares sold. Other movement includes move to equity accounting of BTIM, market movement and other client transactions including fund transfers, account fees and distributions. Retail includes Annuities, Retail Investment, Retirement Products and Retail Superannuation. Other includes Capital and Reserves. Market share FUM/FUA based on published market share statistics from Plan for Life as at 30 June 2015 and represents the addition of St. George Wealth and BT Wealth business market share at this time. 54 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results Impact of partial sale of BTIM The partial sale of BTIM in June 2015 reduced the Group’s ownership to 31%. In considering the impact of the partial BTIM sale, the contribution to cash earnings of the BTIM shares sold was $24 million in Full Year 2015 ($16 million in First Half 2015 and $8 million in Second Half 2015). This contribution was wholly in the Funds Management business. BTIM is now equity accounted with the share of BTIM’s profit recorded in non-interest income, less tax Westpac is required to pay. The partial sale and move to equity accounting occurred on 30 June 2015, and the impact on line items was only evident for one quarter. Had the Group applied equity accounting in Full Year 2015 to the 31% shareholding that has been retained, the impact across key line items would be as follows: Full Year 2015 ($m ) Non-interest income Expenses Tax and non-controlling interests Total cash earnings (280) 184 72 (24) Financial performance Second Half 2015 - First Half 2015  Cash earnings decreased $9 million, as lower performance fees were partly offset by higher Advice and Private Wealth revenue and an increase in FUM and FUA related income; and  Average FUM (Excluding BTIM) increased 3% and average FUA up 6%. The Funds Management business delivered cash earnings of $273 million, down $9 million, or 3%. The Second Half 2015 results were impacted by lower performance fees and the partial sale of BTIM and move to equity accounting. BTFG has continued to build on its market position over the half including:  Ranked number 1 on all Platforms (including Corporate Super) with FUA share of 19.9%1;  Ranked number 1 on Total Retail (excluding Cash) with 18.9% FUA1;  Ranked number 3 on Corporate Super with a 14.1% share of FUA1;  BT Super for Life retail balances were up 1% over the half to $5.8 billion. Asgard Infinity balances have now reached $9 billion since launching in October 2011;  BT Panorama won Innovation of the Year and Best Website of the Year - Wealth and Investment Management at the 2015 Financial Standard MAX Excellence Awards; and  The phased roll out of the Panorama platform continued with Investor and Advisor mobile applications and the launch of individual managed funds and ready-made portfolios. The number of active Advisers on Panorama increased, with over 2,000 Advisers now registered. Net interest income was $14 million or 7% higher, primarily from a 3% increase in lending and improved margins. Non-interest income decreased $54 million, or 6%:  Lower income from BTIM reflecting reduced performance fees and impact of equity accounting following the partial sale of BTIM;  Advice income was $10 million higher from increased planner activity in the lead up to the end of the financial year;  FUM related revenue (excluding BTIM) was up $8 million from positive net flows in BT Super for Life (Retail) and Advance; and  FUA related revenue was little changed over the half with positive net flows on the BT Wrap and Asgard platforms, offset by lower margins. 1 Source: Plan for Life as at 30 June 2015. Westpac Group 2015 Full Year Results Announcement 55 Full Year financial results 2015 Divisional results Operating expenses decreased $8 million or 1%. The key drivers for the decrease included:  A reduction in performance related payments in BTIM, paid in First Half 2015;  Impacts associated with the partial sale of BTIM and move to equity accounting; and  Partly offsetting this were higher salary expenses, a rise in compliance spending and investment costs associated with the Panorama platform. Tax and other non-controlling interests decreased $27 million or 16%, associated with the partial sale of BTIM and move to equity accounting. Full Year 2015 – Full Year 2014  Cash earnings increased $35 million or 7%; and  Result supported by increase in FUA and FUM balances and growth in Private Wealth. Net interest income was up 10% from higher lending and deposit volumes and improved margins. Non-interest income decreased $28 million, or 2%:  BTIM performance fees were $84 million lower compared to Full Year 2014;  Impacts associated with the partial sale of BTIM and move to equity accounting in Second Half 2015; partly offset by:  FUM related revenue excluding BTIM increased $24 million, reflecting positive net flows in BT Super for Life (Retail) and Advance; and  FUA related revenue increased $27 million, driven by higher net flows on BT Wrap and Asgard platforms. Operating expenses decreased $19 million or 2%, from a $45 million decrease in performance fee related payments in BTIM and the partial sale of BTIM and move to equity accounting. These benefits were partly offset by higher investment related costs associated with compliance programs and the continued development of the Panorama platform. Tax and other non-controlling interests decreased $5 million or 2%, from the partial sale of BTIM and move to equity accounting. 56 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results 3.3.2 Insurance business The Insurance business result includes the Westpac and St. George Life Insurance, General Insurance and Lenders Mortgage Insurance (LMI) businesses. $m Net interest income Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 2 2 - 4 6 Non-interest income 261 226 15 487 534 (33) (9) Net operating income 263 228 15 491 540 (9) Operating expenses (49) (40) 23 (89) (77) 16 Core earnings 214 188 14 402 463 (13) Tax and non-controlling interests (63) (57) 11 (120) (139) (14) Cash earnings 151 131 15 282 324 (13) 18.6% 17.5% 109bps 18.1% 14.3% 387bps Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Expense to income ratio Cash earnings $m Life Insurance 84 78 8 162 161 1 General Insurance 52 43 21 95 140 (32) Lenders Mortgage Insurance Total cash earnings 15 10 50 25 23 9 151 131 15 282 324 (13) Insurance key metrics Life Insurance in-force prem ium s $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Life Insurance in-force premiums at start of period 827 792 4 792 685 16 Sales / New Business 122 86 42 208 210 (1) Lapses (57) (51) 12 (108) (103) 5 Life Insurance in-force prem ium s at end of period 892 827 8 892 792 13 Loss ratios 1 for Insurance Business (%) Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Life Insurance 33 34 (100bps) 34 30 General Insurance 51 62 large 56 38 large Lenders Mortgage Insurance 12 5 large 9 18 large % M ov't Sept 15 Mar 15 Full Year Sept 15 Gross w ritten prem ium s $m General Insurance gross w ritten premium Lenders Mortgage Insurance gross w ritten premium2 Current Australian m arket share 3 Product Half Year Sept 15 Half Year March 15 246 - 492 462 6 68 24 183 92 52 77 Market share Rank 9.7% 6 Life insurance - new business 11.3% 4 2 3 % M ov't Sept 15 Sept 14 246 Life insurance - in-force 1 Full Year Sept 14 400bps Loss ratios are claims over earnings premium plus reinsurance rebate plus exchange commission. General Insurance loss ratios have been calculated to align with industry standards and exclude internal commission payments from earned premiums. LMI gross written premium includes loans >90% LVR reinsured with Arch Capital. Second Half 2015 gross written premium includes $42 million from transitional arrangements. Source: Life Insurance – Plan for Life 30 June 2015. Westpac Group 2015 Full Year Results Announcement 57 Full Year financial results 2015 Divisional results Financial performance Second Half 2015 - First Half 2015  Cash earnings up $20 million or 15%, with life insurance in-force premium growth and a reduction in general insurance claims which are seasonal, with severe weather events occurring in the first half of the year. Net operating income increased $35 million or 15% to $263 million:  General Insurance claims decreased $21 million. Severe weather catastrophe claims were $22 million lower as First Half 2015 included the impact of two severe weather events (a severe hailstorm in Brisbane and from Cyclone Marcia in northern Queensland), while Second Half 2015 was impacted by one severe weather event (NSW storms in April);  Life Insurance in-force premiums increased 8%. The loss ratio improved 1 percentage point to 33% and remain low relative to industry standards given the Group’s relationship focus and claims management process; and  Lenders Mortgage Insurance (LMI) income increased from changes to LMI arrangements for mortgages where the loan-to-value (LVR) ratio is >90%. Transitional arrangements are in place with LMI policies initially written by Westpac Lenders Mortgage Insurance and then reinsured with Arch Capital. Operating expenses increased $9 million or 23%, from increased claims activity and other volume related increases. Full Year 2015 – Full Year 2014  Cash earnings decreased $42 million, or 13% due to higher General Insurance claims from severe weather events, partly offset by increased revenue from net earned premiums. Net operating income decreased $49 million or 9%:  General Insurance claims were $95 million higher. This was predominantly due to the three severe weather events in Full Year 2015 being significantly larger than events experienced in Full Year 2014;  Life Insurance net earned premiums increased $77 million, with in-force premiums rising 13%. General Insurance net earned premium revenue increased $45 million with gross written premiums rising 6% from growth in home and contents sales;  Higher premiums in Life Insurance were partially offset by a rise in claims consistent with the larger portfolio and a higher loss ratio; and  Lenders Mortgage Insurance (LMI) income increased from changes to LMI arrangements for mortgages where the LVR ratio is >90%. Operating expenses increased $12 million or 16%, in line with increased volumes and claims activities. 58 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results 3.4 Westpac Institutional Bank Westpac Institutional Bank (WIB) delivers a broad range of financial products and services to retail, commercial, corporate, institutional and Government customers with connections to Australia and New Zealand. WIB operates through dedicated industry relationship and specialist product teams, with expert knowledge in transactional banking, financial and debt capital markets, specialised capital, and alternative investment solutions. Customers are supported through branches and subsidiaries located in Australia, New Zealand, US, UK and Asia. $m Net interest income Non-interest income Net operating income Operating expenses Core earnings Impairment benefits Operating profit before tax Tax and non-controlling interests Cash earnings Economic profit ROTE Half Year Sept 15 809 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 1,645 Full Year Sept 14 1,658 % M ov't Sept 15 Sept 14 836 (3) (1) 788 670 18 1,458 1,470 (1) 1,597 1,506 6 3,103 3,128 (1) 10 (665) (624) 7 (1,289) (1,174) 932 882 6 1,814 1,954 (7) 17 22 (23) 39 135 (71) 1,853 2,089 (11) 949 904 5 (287) (280) 3 662 624 6 396 334 15.8% 15.0% 19 87bps (567) 1,286 (622) 1,467 730 1,009 15.4% 18.4% (9) (12) (28) (302bps) Expense to income ratio 41.6% 41.4% 21bps 41.5% 37.5% large Net interest margin 1.87% 1.89% (2bps) 1.88% 2.03% (15bps) As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 $bn Deposits 77.4 75.0 3 77.4 78.1 (1) Net loans 74.4 70.1 6 74.4 66.2 12 Deposit to loan ratio 104.0% 107.0% 104.0% 118.0% Total assets 123.7 124.2 - 123.7 118.9 4 Total committed exposure 250.9 240.6 4 250.9 239.1 5 Average interest-earning assets 1 (296bps) 86.5 88.9 87.7 81.8 Impaired assets to total committed exposure 0.13% 0.12% 1bps 0.13% 0.23% (10bps) Total stressed assets to total committed exposure 0.73% 0.68% 5bps 0.73% 0.89% (16bps) Funds under management 7.9 7.7 (3) large 3 7.9 7.0 7 13 Revenue contribution $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Lending revenue 554 580 (4) 1,134 1,127 Deposit revenue 228 242 (6) 470 501 Markets, sales and fee income Total custom er revenue 482 484 1,264 1,306 (3) % M ov't Sept 15 Sept 14 1 (6) 966 895 8 2,570 2,523 2 Derivative valuation adjustments 2 (13) (153) (92) (166) (23) Trading revenue 129 147 (12) 276 212 30 65 54 20 119 67 78 Hastings Other 3 Total WIB revenue 1 2 3 large 152 152 - 304 349 (13) 1,597 1,506 6 3,103 3,128 (1) Averages are calculated over six months for the halves and twelve months for the full year. In First Half 2015 changes were made to derivative valuation methodologies, which include the first time adoption of a FVA for the fair value of derivatives. The impact of these changes resulted in a $122 million (pre-tax) charge which reduced non-interest income. Includes capital benefit. Westpac Group 2015 Full Year Results Announcement 59 Full Year financial results 2015 Divisional results Financial performance Second Half 2015 - First Half 2015  Core earnings up 6% following a lift in non-interest income, mostly from the derivative methodology changes1 in First Half 2015 that were not repeated. Net interest income decreased 3% from lower margins and expenses were higher due to investments; and  Cash earnings were 6% higher in line with core earnings growth. WIB delivered cash earnings of $662 million in Second Half 2015, $38 million higher than First Half 2015. First Half 2015 was impacted by methodology changes to derivative valuation adjustments which reduced revenue by $122 million (cash earnings impact of $85 million). Excluding this impact, WIB cash earnings were 7% lower. While conditions have remained challenging over Second Half 2015, WIB continues to leverage its leading institutional banking franchise and capabilities to support institutional and corporate customers across all industry segments. Highlights for the year included:  Growth in targeted areas including: - Arranged debt financing for 6 out of 8 infrastructure deals that WIB participated in; and - Delivered clearinghouse solution to allow superannuation funds to enhance their efficiency through automation of payments and administration processes. Used by over 72,000 employers.  Continued development of the WIB and Australian business, wealth and consumer partnership, with revenue up 6% over the year; and  Number 1 Lead Transactional Bank2 for 12 years and number 1 Australian bank for FX Globally3. Net interest income was 3% lower from a 3% decline in average interest-earning assets and a 2 basis point reduction in net interest margin:  The reduction in average interest-earning assets was principally due to lower trading securities with this reduction partly offset by an increase in lending;  Lending increased 6% over the half, from growth in securitisation deals in the financial services industry and Asia;  Deposits increased 3% with growth in transactional and investment accounts offset by a decline in short term deposits; and  Elevated levels of global liquidity continue to place pressure on institutional margins. Asset spreads have narrowed from competitive pressure. Deposit spreads have also tightened from competition for high LCR value deposits. Interest income on capital held was also lower reflecting lower hedging rates. Non-interest income increased $118 million or 18%, as First Half 2015 was impacted by derivative valuation methodology adjustments of $122 million, which was not repeated. Excluding this impact, non-interest income decreased $4 million or 1%:  Trading income was down $13 million, maintaining improved performance seen in First Half 2015;  Sales and fee income was down 1%, with lending fees up 6%, foreign exchange sales revenue in line with First Half 2015, offset by lower fixed income sales revenue;  A change in accounting treatment for operating leases reduced fee income by $18 million (offset by an equal reduction in expenses); and  These declines were partly offset by a rise in Hastings revenue from increased performance fees and a $17 million positive movement in CVA. Operating expenses increased $41 million or 7% from ongoing investment in Asia, increased regulatory costs and further investments in systems to improve service. These increases were partly offset by the change in accounting treatment for operating lease depreciation of $18 million. 1 In First Half 2015 changes were made to derivative valuation methodologies, which included the first time adoption of a FVA to the fair value of derivatives. The impact of these changes resulted in a $122 million reduction to non-interest income. Source: Peter Lee Associates Large Corporate and Institutional Transactional Banking Survey Australia. Rank vs top 4. Quantitative measures from 602 votes in 2015. Westpac ranks No.1 for citations as ‘lead’ transactional bank from 2004-15. Westpac ranks No.1 in the Peter Lee Associates relationship strength index score across the total respondent base. 3 Source: Euromoney FX Poll, 2015. Measure of Market Share from 3,794 FX industry votes. 2 60 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results Asset quality continues to be a feature with WIB recording another impairment benefit of $17 million in Second Half 2015. This was $5 million lower compared to First Half 2015, reflecting a small increase in new impaired provisions. Impaired assets to TCE increased slightly (up 1 basis point) to 0.13%. Full Year 2015 – Full Year 2014  Cash earnings were 12% lower, due mostly to derivative methodology changes, lower margins and a lower impairment benefit; and  Customer revenue was up 2%. WIB delivered cash earnings of $1,286 million, down $181 million, or 12%. The lower result was largely due to methodology changes to derivative valuations, which reduced revenue by $122 million and a $96 million lower impairment benefit. These items reduced cash earnings by $153 million. Net interest income decreased $13 million, or 1%, with a 7% increase in average interest-earning assets offset by a 15 basis point decline in net interest margin:  Institutional margins continue to be impacted by higher levels of liquidity from global quantitative easing. This has contributed to tightening asset spreads for new lending. Deposits spreads have tightened from competition for high quality LCR deposits. Interest income on capital was also lower;  Lending increased $8.2 billion or 12%, mainly from growth in Asia, securitisation deals and infrastructure; and  Deposits were 1% lower with reductions in short term deposit balances offset by an increase in transactional balances as the business sought to move towards deposits that are more efficient for LCR purposes. Non-interest income decreased $12 million. Full Year 2015 included a $122 million negative impact from methodology changes to derivative valuations. Excluding this impact, non-interest income was up $110 million reflecting:  A 4% rise in markets sales income from improved customer flows. Foreign exchange sales income increased driven by increased currency volatility encouraging more customers to actively manage their risks. Fixed income sales increased driven by a number of large project finance transactions;  Higher trading income, particularly in the first half of the year;  Hastings non-interest income increased $54 million; partly offset by  A $22 million negative movement in CVA. Operating expenses increased $115 million or 10% from:  Ongoing investment in Asia;  Regulatory and compliance costs; and  Investments in customer systems to drive improved service. Asset quality improved over Full Year 2015, although the high level of write-backs in Full Year 2014 was not repeated. WIB recorded an impairment benefit of $39 million, compared to a $135 million benefit in Full Year 2014. ROTE decreased 302 basis points from a 12% reduction in cash earnings and a 5% increase in capital allocated to WIB. The higher capital is in line with growth in total committed exposures. Westpac Group 2015 Full Year Results Announcement 61 Full Year financial results 2015 Divisional results 3.5 Westpac New Zealand Westpac New Zealand is responsible for sales and service of banking, wealth and insurance products for consumers, business and institutional customers in New Zealand. Westpac conducts its New Zealand banking business through two banks in New Zealand: Westpac New Zealand Limited, which is incorporated in New Zealand and Westpac Banking Corporation (New Zealand Branch), which is incorporated in Australia. Westpac New Zealand operates via an extensive network of branches and ATMs across both the North and South Islands. Business and institutional customers are also served through relationship and specialist product teams. Banking products are provided under the Westpac brand while insurance and wealth products are provided under Westpac Life and BT brands, respectively. New Zealand also has its own infrastructure, including technology, operations and treasury. All figures are in New Zealand dollars (NZ$). NZ$m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Net interest income 880 832 6 1,712 1,592 8 Non-interest income 249 245 2 494 479 3 1,129 1,077 5 2,206 2,071 Net operating income Operating expenses (462) (437) Core earnings 667 640 4 Impairment charges (16) (31) (48) Operating profit before tax Tax and non-controlling interests Cash earnings Economic profit ROTE 6 (899) 1,307 (47) (849) 1,222 (26) 7 6 7 81 651 609 7 (176) (168) 5 (344) (332) 4 475 441 8 916 864 6 13 1,260 1,196 5 258 228 486 413 24.1% 22.8% 126bps 23.5% 21.1% 239bps 18 Expense to income ratio 40.9% 40.6% 34bps 40.8% 41.0% (24bps) Net interest margin 2.33% 2.29% 4bps 2.31% 2.27% 4bps As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 NZ$bn Deposits Term deposits 24.0 25.1 (4) 24.0 25.2 (5) Other 27.9 26.4 6 27.9 24.2 15 51.9 51.5 1 51.9 49.4 5 6 Total deposits 1 Net loans Mortgages 41.9 40.7 3 41.9 39.6 Business 25.1 24.0 5 25.1 23.1 9 2.0 1.9 5 2.0 1.9 5 Other Total net loans 2 Deposit to loan ratio 69.0 75.2% 66.6 4 77.3% (211bps) 69.0 75.2% 64.6 7 76.5% (125bps) 7 Total assets 78.6 76.5 3 78.6 73.7 Total committed exposure 98.8 94.9 4 98.8 92.7 7 8.7 7.5 16 8.7 7.7 13 Liquid assets Average interest-earning assets 3 75.3 73.0 3 74.2 70.0 6 Funds under management 6.5 6.0 8 6.5 5.5 18 Funds under administration 2.0 1.9 5 2.0 1.7 18 Half Year Sept 14 Half Year March 14 Half Year Sept 15 Half Year March 15 Credit quality 1 2 3 Mortgage delinquencies > 90 days 0.14% 0.25% 0.21% Other consumer loans delinquencies > 90 days 0.55% 0.81% 0.75% 0.90% Impaired assets to total committed exposure 0.41% 0.55% 0.48% 0.47% Total stressed assets to total committed exposure 1.60% 1.75% 1.59% 1.85% Total deposits in this table refers to total customer deposits. Total net loans in this table refers to total customer loans. Averages are calculated over six months for halves and twelve months for the full year. 62 Westpac Group 2015 Full Year Results Announcement 0.29% Full Year financial results 2015 Divisional results Financial performance (NZ$) Second Half 2015 - First Half 2015  Cash earnings increased 8% and core earnings 4% with the result supported by disciplined balance sheet growth, well managed margins and improving asset quality contributing to lower impairment charges; and  Continued focus on digital transformation and service revolution, growing customer numbers and deepening relationships via the new credit card partnership with Air New Zealand. Westpac New Zealand continued its digital transformation and its program to enhance customer service. This has included migrating more transactions to self-serve and digital channels. Highlights in Second Half 2015 included:  Delivering more for customers: - Continued the migration of customers to Westpac One, the division’s new internet and mobile banking platform providing customers with more functionality and consistent experience across all devices. 78% of customers have now migrated to the new platform; - Launched a market first Airpoints debit card. The new product was supported by a fully online origination process for existing customers and will be rolled out to new customers from November 2015; and - Further expanded the fleet of Smart ATM’s (up 6%) to 152. The increased convenience for customers is reflected in the 34% of all deposits now being processed via this channel, of which more than one third are conducted outside normal business hours.  Growing in target segments: - Expanded credit card market share to 23.8% (from 22.5% on 31 March 2015)1 with 57,000 new card accounts opened following the successful launch of the partnership with Air New Zealand to provide Airpoints to cardholders. 37% of accounts were new customers to Westpac; - Mortgages in the <80% LVR category increased 4%, and now make up 84% of the portfolio (up from 83% as at 31 March 2015); - Success in savings deposits which accounted for the majority of growth in deposits; - Retained the significant New Zealand Government banking relationship, as exclusive provider of core banking services; and - Continued to expand wealth with FUM and FUA up 8% and 5% respectively and a lift in wealth penetration of 15 basis points to 28.2%. Net interest income increased $48 million or 6%, with average interest-earning assets rising 3% and net interest margin up 4 basis points. The increase in net interest margin was due to:  Improved deposit spreads from the repricing of deposits and actively managing the deposit mix;  Lower wholesale funding costs and higher income from Treasury activities; partially offset by  A decline in asset spreads largely from intense competition, particularly in fixed rate housing and business term lending. Lending increased $2.4 billion, or 4%: - Mortgages increased $1.2 billion or 3%, with growth at 0.8x system1, as the division focused on maintaining margin in a competitive pricing environment; and - Business lending was up $1.1 billion or 5%, with growth across the portfolio, in particular agriculture with the timing of the farm settlement period, as well as finance and investment services lending. Deposits were up $0.4 billion, or 1% with growth in savings accounts offsetting a decline in term deposits. The division has targeted growth in at call and transaction accounts that are more valuable from an LCR perspective. The deposit to loan ratio of 75.2% remained strong although it was lower than First Half 2015. Non-interest income was up $4 million or 2%. Most of the increase was from asset sales and increased wealth income, from the lift in FUM and FUA. These increases were partly offset by lower cards income associated with promotional offers related to the Air New Zealand Airpoints loyalty program. Operating expenses increased $25 million, or 6%, with most of the rise due to annual salary increases and higher investment related costs including higher depreciation and software amortisation. 1 Source: RBNZ Westpac Group 2015 Full Year Results Announcement 63 Full Year financial results 2015 Divisional results Asset quality improved over the half, with delinquencies significantly lower and total stressed assets to total committed exposure declining a further 15 basis points to 1.60%. Mortgage 90+ days delinquencies reduced to a very low level of 0.14%, down 11 basis points from First Half 2015. Impairment charges for Second Half 2015 decreased $15 million to $16 million driven by the lower delinquencies. Full Year 2015 – Full Year 2014  Cash earnings growth of 6% supported by disciplined balance sheet growth, well managed margins and improved efficiency; and  Impairment charges increased as Full Year 2014 had a very low impairment charge due to provision writebacks and recoveries. Cash earnings increased $52 million or 6% with core earnings up 7%. Net interest income increased $120 million or 8%, with average interest-earning assets increasing 6% and net interest margin increasing 4 basis points.  Higher deposit spreads, lower wholesale funding costs and increased Treasury income were partly offset by lower asset spreads from competition and a rise in the proportion of lower spread fixed rate loans.  Total lending increased $4.4 billion or 7%: - Mortgages increased $2.3 billion or 6%, growing at 0.8x system1, as the division prioritised maintaining margins; and - Business lending increased $2.0 billion or 9%, ahead of system1 driven by growth across a number of sectors including in agricultural lending, and food manufacturing.  Deposits increased $2.5 billion, or 5%, with all growth in at call and transaction accounts. Non-interest income increased $15 million or 3% driven by:  An increase in gains on asset sales and asset recoveries;  Increased wealth income with FUM and FUA balances both up 18%; and  This was partly offset by reduced cards income primarily from the introductory offer related to the Air New Zealand Airpoints loyalty program. Operating expenses increased $50 million or 6%, from annual salary increases and higher investment related costs including higher depreciation and software amortisation. Asset quality improved over the year across business and consumer segments. Despite this improvement, impairment charges increased $21 million, as the Full Year 2014 charge of $26 million was particularly low and was supported by write-back and recoveries that were not matched in Full Year 2015. 1 Source: RBNZ 64 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results 3.6 Westpac Pacific Westpac Pacific provides banking services for retail and business customers in the Pacific. Branches, ATMs, telephone banking and internet banking channels are used to deliver business activities in Fiji, Papua New Guinea (PNG), Solomon Islands and Vanuatu. Westpac Pacific’s financial products include personal savings accounts, business transactional accounts, personal and business lending products, business services and a range of international products. Half Year Sept 15 $m Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Net interest income 83 83 - 166 140 19 Non-interest income 60 56 7 116 152 (24) Net operating income 143 139 3 282 292 (3) Operating expenses (56) (52) 8 (108) (99) 9 Core earnings 87 87 - 174 193 (10) Impairment (charges) / benefit (2) 1 large Operating profit before tax Tax and non-controlling interests Cash earnings Economic profit (1) (9) (89) 85 88 (3) 173 184 (6) (24) (29) (17) (53) (62) (15) 61 59 3 120 122 (2) 40 38 5 78 79 (1) ROTE 32.4% 30.7% 171bps 31.6% 31.4% 22bps Expense to income ratio 39.2% 37.4% 175bps 38.3% 33.9% large As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 $bn Deposits 2.9 3.1 (6) 2.9 2.7 7 Net loans 1.9 2.0 (5) 1.9 1.8 6 Deposit to loan ratio 152.6% 155.0% (237bps) 152.6% 150.0% 263bps Total assets 3.6 3.8 (5) 3.6 3.3 9 Total committed exposure 3.6 3.8 (5) 3.6 3.2 13 Average interest-earning assets 1 3.4 3.2 5 3.3 2.8 16 In July 2015, Westpac announced that it had sold its banking operations in Cook Islands, Samoa and Tonga to the Bank of South Pacific Limited for A$91 million. The gain on sale of $0.8 million was included in Second Half 2015 non-interest income. The three banking operations sold contributed $4 million to cash earnings in Full Year 2015 and $8 million in Full Year 2014. Financial performance Second Half 2015 - First Half 2015  Cash earnings up $2 million from a lift in non-interest income and favourable exchange impacts; and  Loans and deposits were lower following the sale of banking operations mentioned above. Net interest income was flat with loan growth in Fiji and favourable currency impacts offset by the impact of the sale of operations in Cook Islands, Samoa and Tonga. The sale also drove the decline in deposits. Average interest-earning assets were higher with margins lower, down 28 basis points. Non-interest income was $4 million or 7% higher driven by an increase in foreign exchange income in PNG and some favourable currency impacts. Operating expenses were $4 million or 8% higher. Most of the increase was due to one-off costs associated with the sale of banking operations in Cook Islands, Samoa and Tonga. Impairment charges of $2 million in Second Half 2015 remain relatively low with asset quality maintained across the region. 1 Averages are calculated over six months for the halves and twelve months for Full Year. Westpac Group 2015 Full Year Results Announcement 65 Full Year financial results 2015 Divisional results Full Year 2015 – Full Year 2014  Cash earnings declined 2%, primarily due to lower foreign exchange income, reflecting the full year impact of foreign exchange controls introduced in PNG in July 2014. This decline, offset growth in net interest income and foreign currency translation impacts. Cash earnings, excluding currency movements, were 12% lower than Full Year 2014. Net interest income was up 19% (7% excluding currency movements) impacted by:  A 12 basis point increase in net interest margins;  Growth in average interest-earning assets of 16% with lending up 6%, most of the growth was in PNG and Fiji; and  7% growth in deposits, primarily in PNG. Non-interest income decreased $36 million, or 24% (down 31% excluding currency movements). The decline was mostly due to lower foreign exchange income following the exchange controls introduced in PNG in July 2014. Operating expenses increased $9 million. Excluding currency impacts, expenses fell 1% with productivity benefits offsetting increased investment spending, salary increases and costs related to the divestment of banking operations in Cook Islands, Samoa and Tonga. Impairment charges were $1 million for Full Year 2015 with asset quality maintained through the year and across the region. 66 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Divisional results 3.7 Group Businesses This segment comprises:  Group items, including earnings on capital not allocated to divisions, accounting entries for certain intra-group transactions that facilitate the presentation of the performance of the Group’s operating segments, earnings from non-core asset sales and certain other head office items such as centrally raised provisions;  Treasury, the primary focus of which is the management of the Group’s interest rate risk and funding requirements by managing the mismatch between Group assets and liabilities. Treasury’s earnings are primarily impacted by the hedging decisions taken on behalf of the Group to manage net interest income outcomes and assist net interest income growth; Customer & Business Services1, which encompasses banking operations, customer contact centres, product, marketing, compliance, legal and secretariat and property services;  Group Technology1 which comprises functions responsible for technology strategy and architecture, infrastructure and operations, applications development and business integration; and  Core Support1, which comprises functions performed centrally, including finance, risk and human resources.  $m Net interest income Half Year Sept 15 147 Half Year March 15 80 Non-interest income 67 (1) Net operating income 214 79 Operating expenses (60) (16) Core earnings 154 63 Impairment (charges) / benefits 1 (1) % M ov't Sept 15 Mar 15 84 Full Year Sept 15 227 Full Year Sept 14 353 % M ov't Sept 15 Sept 14 (36) large 66 51 29 171 293 404 (27) large 144 (76) (49) 217 355 (39) 55 (82) (100) (200) - Operating profit before tax 155 62 150 217 273 (21) Tax and non-controlling interests (16) (18) (11) (34) (82) (59) Cash earnings 139 44 183 191 (4) Treasury $m Half Year Sept 15 Half Year March 15 large % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Net interest income 215 120 79 335 457 Non-interest income 21 3 large 24 16 (27) 50 Net operating income 236 123 92 359 473 (24) Cash earnings 143 73 96 216 302 (28) $m High Low Average Six m onths ended 30 Septem ber 2015 16.9 8.0 12.2 Treasury Value at Risk (VaR) Six months ended 31 March 2015 14.6 5.8 10.4 Six months ended 30 September 2014 35.5 5.8 17.6 1 Costs are allocated to other divisions in the Group. Westpac Group 2015 Full Year Results Announcement 67 Full Year financial results 2015 Divisional results Financial performance Second Half 2015 - First Half 2015  Cash earnings increased $95 million, benefiting from higher Treasury income, asset sales and lower effective tax rate due to prior period taxation recoveries in Second Half 2015; and  Little change to centrally held credit economic overlay provisions. Group Businesses delivered cash earnings of $139 million, up $95 million on First Half 2015. Net operating income increased $135 million compared to First Half 2015. The increase in net interest income primarily reflected improved Treasury performance from interest rate risk management. Non-interest income of $67 million was primarily due to profit from property sales. Operating expenses increased $44 million compared to First Half 2015 due to an increase in employee provisions. The effective tax rate was lower in Second Half 2015 from the finalisation of prior period taxation matters ($57 million). Full Year 2015 – Full Year 2014  Cash earnings decreased $8 million with lower Treasury income (down 24%), mostly offset by a decrease in impairment charges and a lower effective tax rate. Group Businesses delivered cash earnings of $183 million, down $8 million or 4% on Full Year 2014. Net operating income reduced $111 million compared with Full Year 2014, with a reduction in Treasury income ($114 million decrease) related to lower returns on the liquid asset portfolio and balance sheet management activities. Operating expenses were $27 million higher in Full Year 2015 due to higher employee provisions. Impairment charges were lower in Full Year 2015 due to a large increase in centrally held economic overlay provisions experienced in Full Year 2014 that was not repeated in Full Year 2015. The effective tax rate was lower in Full Year 2015 due to the finalisation of prior period taxation matters. 68 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Table of contents 4.0 Full Year financial report 2015 4.1 Significant developments 70 4.2 Consolidated income statement 76 4.3 Consolidated statement of comprehensive income 77 4.4 Consolidated balance sheet 78 4.5 Consolidated statement of changes in equity 79 4.6 Consolidated cash flow statement 81 4.7 Notes to the consolidated financial statements 82 Note 1 Basis of preparation of financial information 82 Note 2 Net interest income 83 Note 3 Non-interest income 84 Note 4 Operating expenses 85 Note 5 Income tax 86 Note 6 Earnings per share 87 Note 7 Average balance sheet and interest rates 88 Note 8 Loans 89 Note 9 Provisions for impairment charges 90 Note 10 Credit quality 91 Note 11 Deposits and other borrowings 93 Note 12 Fair values of financial assets and liabilities 94 Note 13 Shareholders’ equity 98 Note 14 Group segment information 98 Note 15 Notes to the consolidated cash flow statement 103 Note 16 Contingent liabilities, contingent assets and credit commitments 105 Note 17 Subsequent events 106 4.8 Statement in relation to the audit of the financial statements 107 Westpac Group 2015 Full Year Results Announcement 69 Full Year financial results 2015 Significant developments 4.1 Significant developments Corporate significant developments during the Full Year ended 30 September 2015 Appointment of new Chief Executive Officer On 13 November 2014, Westpac announced the retirement of Gail Kelly as Chief Executive Officer effective 1 February 2015. The Westpac Board appointed Brian Hartzer as the Group’s CEO from 2 February 2015. Mr Hartzer was part of the Group’s executive team and was formerly the Chief Executive, Australian Financial Services, responsible for the Westpac Group’s retail, business banking and wealth businesses. Inquiry into Australia’s Financial System On 20 November 2013, the Federal Government formally announced the appointment of Mr David Murray AO to head an inquiry into Australia’s financial system (FSI). The FSI’s terms of reference, announced on 20 December 2013, charged the FSI with examining how the financial system could be positioned to best meet Australia’s evolving needs and support Australia’s economic growth. Recommendations were to be aimed at fostering an efficient, competitive and flexible financial system, consistent with financial stability, prudence, public confidence and capacity to meet the needs of users. The FSI’s Final Report made 44 recommendations relating to a broad number of matters across the financial sector. Westpac supported the majority of the recommendations during the Government’s consultation process, which was completed on 31 March 2015. On 20 October 2015, the Government announced its formal response to the FSI’s recommendations. The Government endorsed the overwhelming majority of the recommendations across the five key areas the FSI considered: Resilience; Superannuation; Innovation; Consumer Outcomes; and the Regulatory System. The Government will establish a number of consultation processes to consider detailed implementation. Westpac will continue to actively contribute to these ongoing consultations, which we expect to continue for a number of years. FSI’s recommendations on bank capital The Government’s response endorsed APRA’s actions to date in implementing the FSI’s capital-related recommendations, and confirmed APRA’s responsibility for the implementation of the remaining capital proposals. To date, APRA has formally responded to two of the FSI’s recommendations. On 13 July 2015 APRA released the results of a study comparing the capital position of the Australian major banks against a group of international banking peers. The study was conducted by APRA in response to Recommendation 1 of the FSI that proposed Australian bank capital ratios should be in the top quartile of global peers to demonstrate the banks are ‘unquestionably strong.’ APRA’s study confirmed that the Australian major banks are well capitalised. Based on capital adequacy ratios as at 30 June 2014, the study found that the major banks would need to increase their capital adequacy ratios by at least 200 basis points to be comfortably positioned in the top quartile of their international peers over the medium to long term. In response, Westpac is undertaking a fully underwritten, pro rata accelerated renounceable entitlement offer to raise approximately $3.5 billion of ordinary equity, which will add approximately 100 basis points to Westpac’s Common Equity Tier 1 (CET1) capital ratio. Earlier this year, Westpac also completed a partial sale of its shareholding in BTIM, which increased Westpac’s CET1 capital ratio by 15 basis points. These developments are discussed in further detail below. On 20 July 2015, APRA announced an interim change to how risk weighted assets (RWA) will be calculated on Australian residential mortgages for banks that use the Advanced Internal-Ratings Based (IRB) approach to credit risk. This change was in response to Recommendation 2 of the FSI regarding the differential in mortgage capital requirements between Advanced IRB and Standardised banks. The outcome of this change is expected to lead to the ratio of mortgage RWA to mortgage exposures for the Group increasing to approximately 25%, with an effective date of 1 July 2016. Further changes relevant to regulatory capital requirements for Australian banks were also proposed by the FSI and are likely to result from current international regulatory reviews being undertaken by the Basel Committee on Banking Supervision (BCBS) and the Financial Stability Board (FSB) considering leverage ratios, risk weight models for Advanced and Standardised banks, and Total Loss Absorbing Capacity (TLAC) for Global Systemically Important Banks (G-SIBs). The final outcomes of these reviews remain uncertain. APRA will be responsible for interpreting these international developments to Australia’s circumstances and their final impact will depend on APRA’s implementation. 70 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Significant developments Share entitlement offer On 14 October 2015, Westpac announced it was undertaking a fully underwritten, pro rata accelerated renounceable entitlement offer to raise approximately $3.5 billion of ordinary equity. The equity raised will add approximately 100 basis points to Westpac’s CET1 capital ratio and will place Westpac’s CET1 capital ratio within the top quartile of banks globally, with a CET1 capital ratio of over 14% on an internationally comparable basis.1 The capital raised responds to changes in mortgage risk weights that will increase the amount of capital required to be held against mortgages by more than 50%, with the increased regulatory requirement to be applied from 1 July 2016. To support the offer, Westpac also announced its unaudited preliminary Full Year 2015 result. Interim DRP and partial DRP Underwrite On 4 May 2015, Westpac announced that it would satisfy the dividend reinvestment plan (DRP) for the 2015 interim dividend by issuing Westpac ordinary shares at a 1.5% discount. Westpac also entered into an agreement to have the DRP on the 2015 interim dividend partially underwritten. Approximately $2 billion worth of Westpac ordinary shares were issued under the DRP and the partial DRP underwrite, which raised our CET1 capital ratio by 57 basis points. Issue of Westpac Capital Notes 3 On 8 September 2015, Westpac, through its London branch, issued approximately $1.32 billion of securities known as Westpac Capital Notes 3, which qualify as Additional Tier 1 capital of Westpac under APRA’s capital adequacy framework. Changes to accounting for technology investment spending At its Strategy Update on 7 September 2015, Westpac announced that, in light of the Group’s revised technology and digital strategy, the rapid changes in technology, and evolving regulatory requirements, it was reviewing the accounting approach applied to investment spending. On 6 October 2015, Westpac announced that this review had been completed, resulting in various accounting changes. The balance sheet impact of these changes has seen a reduction in the technology assets balance of $505 million (pre-tax) reported as an expense in the Full Year 2015 statutory results. This has been excluded from cash earnings. Sale of Westpac operations in four Pacific Island Nations On 14 July 2015, Westpac announced the completion of the sale of its banking operations in the Cook Islands, Samoa and Tonga to BSP for $91 million. On 30 October 2015, Westpac completed the sale of its banking operations in the Solomon Islands for $23.6 million. The proposed sale of Westpac’s Vanuatu operations has not yet proceeded. Given the impact of Cyclone Pam in Vanuatu, the Reserve Bank of Vanuatu decided that now is not the time for a change of ownership in the country’s banking sector. Partial sale of BTIM On 16 June 2015, Westpac announced its intention to undertake a partial sale of its shareholding in BTIM by way of an Institutional Offer and a Retail Offer. The fully-underwritten Institutional Offer and Retail Offer resulted in the sale of 55 million and 27 million BTIM shares respectively at a price of $8.20 a share. Following completion of the sale, Westpac’s holding in BTIM decreased from 59.1% of BTIM’s issued capital to 31.0% and Westpac’s Common Equity Tier 1 capital ratio increased by 15 basis points. New organisational structure On 10 June 2015, Westpac announced a new, simplified organisational structure for its Australian retail and business banking operations designed to accelerate the Group’s customer focused strategy. Under the new structure, two new divisions have been created:  Consumer Bank – responsible for all consumer banking products and services under the Westpac, St. George, BankSA, Bank of Melbourne and RAMS brands; and  Commercial & Business Bank – responsible for serving small and medium enterprises, commercial and agribusiness customers, as well as asset and equipment finance. Specialist business bankers will continue to operate under their respective brands. Each of these new divisions will be responsible for improving the end-to-end service experience of their respective customer segments and will have dedicated product, marketing and digital capabilities. 1 The basis of the internationally comparable CET1 capital ratio aligns with the APRA study titled “International capital comparison study” dated 13 July 2015. Westpac Group 2015 Full Year Results Announcement 71 Full Year financial results 2015 Significant developments Litigation Since 2011, Westpac has been served with three class action proceedings brought on behalf of customers seeking to recover exception fees paid by those customers. Similar class actions have been commenced against several other Australian banks. Westpac has agreed with the plaintiffs to put the proceedings against Westpac on hold, pending further developments in the litigation against one of those other banks. In April 2015, the Full Court of the Federal Court unanimously found all of the exception fees charged by that other bank to be lawful. The plaintiffs are currently appealing certain aspects of that judgment to the High Court of Australia. The appeal is scheduled to be heard in February 2016. Tax developments On 30 March 2015, the Australian Government released a Tax Discussion Paper that considers all aspects of the Australian tax system. It is intended to initiate debate on the future of Australia’s tax system. A public consultation process has commenced and is expected to continue over the next 12-18 months. The Discussion Paper does question the ongoing effectiveness of the dividend imputation system but it does not contain any recommendations or details of any proposed reforms. The impact of any changes to Westpac, its shareholders and customers cannot be determined until further details are released and any changes to the law made. Regulatory significant developments Basel Committee on Banking Supervision Regulatory reforms and significant developments arising in relation to changes initiated by the BCBS and the FSB include: Global Systemically Important Financial Institutions (G-SIFIs) Each year in November the FSB publishes the list of identified G-SIBs and specifies the higher capital requirements proposed for each. These increased capital requirements will be phased in from January 2016. Westpac has not been named as a G-SIB. However the BCBS has issued a framework for extending the SIFIs requirements to domestic systemically important banks (D-SIBs). Capital In 2010, the BCBS outlined the Basel III capital framework for banks globally as follows:  an increase in the minimum common equity requirement from 2.0% to 4.5%;  an increase in the minimum Tier 1 capital requirement from 4.0% to 6.0%;  a capital conservation buffer at 2.5%, to be met with common equity; and  a countercyclical buffer of between 0% to 2.5% to be met with common equity or other fully loss absorbing capital. APRA’s adoption of the framework has required Australian Authorised Deposit-taking Institutions (ADIs) such as Westpac to meet the above minimum capital requirements from 1 January 2013 and the capital conservation buffer in full from its introduction date of 1 January 2016. In December 2013 APRA released its approach for implementing a D-SIB framework in Australia. Westpac is one of four Australian banks which APRA has identified as a D-SIB. APRA has proposed that each D-SIB, including Westpac, will have to meet a higher loss absorbency requirement of 1% to be met by common equity. The 1% requirement will be added to the capital conservation buffer effectively increasing the buffer from 2.5% to 3.5%. The countercyclical buffer is not currently required. Westpac’s current capital levels are already above the regulatory requirement that will apply from 1 January 2016 (including the 3.5% capital conservation buffer). Further details of Westpac’s regulatory capital, leverage ratio and liquidity coverage ratio disclosures as well as the full terms and conditions of the regulatory capital instruments can be accessed at www.westpac.com.au/aboutwestpac/investor-centre/financial-information/regulatory-disclosures. Increased loss absorbency In November 2014 the FSB issued a consultation paper for enhancing the Total Loss Absorbing Capacity (TLAC) for G-SIBs to operate alongside the Basel III capital requirements. These proposals form part of the G20’s initiatives aimed at ‘Ending too-big-to-fail’ and ensuring that the resolution of a failing G-SIFI can be carried out without causing systemic disruption or resorting to taxpayer support. The FSB has stated that the TLAC requirement would not be introduced before 2019 and it is not known at this stage whether there is any intention to extend the requirement beyond G-SIBs. The FSI had recommended the implementation in Australia of a framework for minimum loss absorbing and recapitalisation capacity sufficient to facilitate the orderly resolution of ADIs and minimise taxpayer support. In its response to the FSI, the Government endorsed APRA to implement the recommendation in line with emerging international practice. 72 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Significant developments Reform of the risk-based capital framework In December 2014, the BCBS released two consultation papers on proposals for Capital Floors and proposed revisions to the Standardised Approach for Credit Risk, which puts forward possible amendments to the risk weighted asset framework for capital. The measures are in addition to ongoing consultation work of the BCBS on reforms to capital treatment of operational risk and market risk. In combination these reform measures are intended to improve the consistency and comparability of bank capital ratios. However, further clarity from BCBS is not expected before the end of 2015 after which APRA will need to consult on, and then finalise, the Australian standards. Until that time, it is not possible to determine the impact on Westpac. Leverage ratio The Basel III capital framework also introduced a leverage ratio requirement. The BCBS proposes that introducing a simple, non-risk based leverage ratio requirement would act as a credible supplementary measure to the riskbased capital requirements. In January 2014, the BCBS published an amended leverage ratio framework. In May 2015, APRA released new disclosure requirements in relation to the leverage ratio which will initially only apply to select ADIs, including Westpac, and from 1 July 2015 required the disclosure of the leverage ratio on a quarterly basis. The proposed timetable for implementation of the leverage ratio provides for testing and recalibration of the framework to occur until 2017 and migration of the final standard to a Pillar 1 requirement from January 2018. OECD Common Reporting Standard The Organisation for Economic Cooperation and Development (OECD) has developed Common Reporting Standard (CRS) rules for the automatic exchange of financial account information amongst OECD member states. CRS will require the Westpac Group to identify the tax residency of all customers and to report the tax residency and account details of non-resident customers to the relevant authorities in jurisdictions in which the CRS rules operate. Subject to final legislation, it is currently intended that Australian financial institutions can voluntarily implement the rules from 1 January 2017, but will have to be compliant from 1 January 2018. The rules could impose additional costs and operational burdens on Westpac. Certain countries (such as the United Kingdom and India) will implement the rules with effect from 1 January 2016. Westpac is implementing changes to its business operations to comply with the CRS requirements in these countries from 1 January 2016. OTC derivatives reform The international regulatory reforms relating to over-the-counter (OTC) derivatives continue to be implemented by financial regulators across the globe. In Australia, Westpac commenced reporting OTC derivatives transactions to a Prescribed Repository in accordance with the Derivative Transaction Rules (Reporting) 2013 on 1 October 2013. Westpac continues to work with ASIC and industry associations in relation to the implementation of these rules and the phase-in of requirements to other industry participants. On 8 September 2015, the Australian Government enacted regulations imposing a central clearing mandate for prescribed classes of interest rate derivatives denominated in Australian Dollar, US Dollar, Euro, Japanese Yen and British Pounds. This mandate is imposed on major domestic and foreign banks that act as dealers in the Australian OTC derivatives market. ASIC is currently consulting with industry on final clearing rules and the expected compliance date with the regulations is April 2016. As a provisionally-registered Swap Dealer with the US Commodity Futures Trading Commission (CFTC), Westpac is subject to a range of entity-level and transaction-level requirements pursuant to the Dodd-Frank Act. Pursuant to the European Market Infrastructure Regulations (EMIR) established by the European Securities and Markets Authority (ESMA), from October 2014, Westpac is subject to certain risk mitigation obligations in relation to OTC Derivatives traded with European counterparties or through its London Branch. Further, Westpac will be subject to a central clearing mandate for certain interest rate derivatives with European counterparties by April 2016. Westpac is also subject to OTC derivatives trade reporting regulations imposed by the Monetary Authority of Singapore and various provincial financial regulators in Canada. Westpac continues to monitor developments in response to requirements imposed by international regulators. These include regulations published by the CFTC and the Securities and Exchange Commission under the DoddFrank Act; by the ESMA and local European financial regulators under the EMIR and Markets in Financial Instruments Directive (MiFID II); and by various financial regulators in Asia and Canada. Westpac also continues to monitor the international response to the final policy framework for establishing margin requirements for uncleared OTC derivatives as published by the BCBS and the International Organisation of Securities Commission (IOSCO) on 2 September 2013. Westpac Group 2015 Full Year Results Announcement 73 Full Year financial results 2015 Significant developments United States Foreign Account Tax Compliance Act (FATCA) Provisions commonly referred to as FATCA and related US Treasury regulations generally require Foreign Financial Institutions (FFIs), such as Westpac, to enter into an FFI agreement (if they are not subject to the provisions of a Model 1 Intergovernmental Agreement (IGA)) under which they agree to identify and provide the US Internal Revenue Service (IRS) with information on certain US connected accounts, or otherwise face 30% withholding tax on certain payments made to the FFI. In addition, FFIs that have entered into an FFI agreement will be required to withhold on certain payments made to FFIs that are neither party to an FFI agreement nor subject to an IGA and certain account holders that fail to provide prescribed information. The Australian Government signed an IGA with the United States on 28 April 2014, which came into force on 30 June 2014. The Australian IGA, and any IGAs that may be concluded between the US and other countries in which Westpac conducts business, will relieve Westpac of the requirement to withhold on payments to, or close, certain accounts, and will provide certain other benefits. Westpac has implemented changes to its business operations to comply with the requirements of FATCA across all jurisdictions in which it operates. Westpac has entered into an FFI agreement with respect to its branches and affiliated FFIs not located in countries that have entered into an IGA. Compliance with FATCA will continue to give rise to significant ongoing costs and operational burdens for Westpac. New Zealand Regulatory reforms and significant developments in New Zealand include: Financial Markets Conduct Act (FMCA) The FMCA overhauls New Zealand’s securities law regime and impacts various aspects of Westpac New Zealand’s business. It has introduced changes to product disclosure and governance together with new licensing and registration requirements as well as new fair dealing provisions. The use of product disclosure statements is being implemented, supported by an online register of other material documentation. The FMCA was enacted in September 2013. Most of its provisions, as well as new regulations setting out the detail of the regime, came into force on 1 December 2014, subject to transitional provisions of up to two years. The majority of the fair dealing requirements in the FMCA came into force in April 2014. Credit law reform/responsible lending The Credit Contracts and Consumer Finance Amendment Act 2014 received Royal Assent in June 2014 and came into full effect in June 2015. The Act reformed the entire suite of legislation that governs consumer credit contracts. It created new responsible lending principles and provided for a regulatory responsible lending code, which was issued in March 2015. Consumer protections were also being strengthened by changes to provisions on disclosure, fees, hardship and ‘oppressive’ contracts. Consumer law reform The Consumer Law Reform Bill was passed in December 2013. The Bill amended six separate Acts, including the Fair Trading Act. Among the amendments introduced into the Fair Trading Act were prohibitions on unfair contract terms and on making unsubstantiated representations about a product or service and new provisions regulating uninvited direct sales. The unfair contract terms provisions came into force in March 2015. The unsubstantiated representations prohibitions and uninvited direct sales provisions came into effect in June 2014. Reserve Bank of New Zealand (RBNZ) – housing review stage two – residential property investors The RBNZ has concluded stage two of its housing review and is amending its Capital Adequacy Frameworks to provide for a new asset class treatment for property investor residential mortgage loans. The new classification, which applies to all locally incorporated banks, will apply from 1 November 2015 for new lending. Banks will be required to classify their existing residential loans by 31 October 2016. The capital requirements for this lending will increase as a higher risk weighting will apply than for owner occupied residential mortgage lending. RBNZ – New loan to value ratio (LVR) restrictions Restrictions on high LVR lending are part of the RBNZ’s macro-prudential policy framework and have been in place since October 2013. In May 2015 the RBNZ announced that in response to growing market risk from the Auckland housing market it was proposing changes to its LVR policy. From 1 November 2015 there will be a 5 percent limit on property investor residential mortgage lending in the Auckland region where the LVR is above 70 percent. Restrictions on residential mortgage lending to owner occupiers in Auckland will continue to be 10 percent where the LVR exceeds 80 percent. For residential mortgage lending in other parts of New Zealand the limit on lending where the LVR exceeds 80 percent will be increased to 15 percent from 10 percent. 74 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Significant developments RBNZ – Review of outsourcing policy In August 2015 the RBNZ released a consultation paper proposing revisions to its Outsourcing Policy (BS11). The RBNZ considers that the Outsourcing Policy is closely linked to its Open Bank Resolution (OBR) policy and the proposed changes reflect this. In summary, the RBNZ is proposing to broaden the functionality that a bank would need to continue delivering in the event of statutory management and is proposing three areas where outsourcing to related parties would be prohibited. In this respect the RBNZ is seeking to ensure that the bank has direct ownership and control over certain data that would be required to enable the bank to calculate its financial positions at the end of each business day. In particular it must have its own SWIFT gateway and licence for the processing of transactions, and it should be able to undertake its regulatory reporting using its own data. The RBNZ is also proposing that banks be required to notify the RBNZ about proposals to outsource prior to an agreement being entered into and that a notice of non-objection be obtained in some or all instances. Submissions close in December 2015. Westpac Group 2015 Full Year Results Announcement 75 Full Year financial results 2015 Consolidated financial statements 4.2 Consolidated income statement Westpac Banking Corporation and its controlled entities % M ov't $m Interest income Interest expense Net interest income Non-interest income Net operating income before operating expenses and impairment charges Operating expenses Impairment charges Profit before incom e tax Income tax expense Net profit for the period Profit attributable to non-controlling interests Net profit attributable to ow ners of Westpac Banking Corporation Earnings per share (cents) Basic Diluted Note 2 2 3 4 9 5 6 6 % M ov't Half Year Sept 15 15,764 (8,481) 7,283 4,362 Half Year March 15 16,531 (9,547) 6,984 3,013 Sept 15 Mar 15 (5) (11) 4 45 Full Year Sept 15 32,295 (18,028) 14,267 7,375 Full Year Sept 14 32,248 (18,706) 13,542 6,395 Sept 15 Sept 14 (4) 5 15 11,645 (5,063) (412) 6,170 (1,744) 4,426 (23) 9,997 (4,410) (341) 5,246 (1,604) 3,642 (33) 16 15 21 18 9 22 (30) 21,642 (9,473) (753) 11,416 (3,348) 8,068 (56) 19,937 (8,547) (650) 10,740 (3,115) 7,625 (64) 9 11 16 6 7 6 (13) 4,403 3,609 22 8,012 7,561 6 140.1 135.9 116.1 114.5 21 19 256.3 249.3 243.7 238.7 5 4 The above consolidated income statement should be read in conjunction with the accompanying notes. 76 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Consolidated financial statements 4.3 Consolidated statement of comprehensive income Westpac Banking Corporation and its controlled entities % M ov't $m Net profit for the period Other com prehensive incom e Item s that m ay be reclassified subsequently to profit or loss Gains/(losses) on available-for-sale securities: Recognised in equity Transferred to income statements Gains/(losses) on cash flow hedging instruments: Recognised in equity Transferred to income statements Exchange differences on translation of foreign operations Income tax on items taken to or transferred from equity: Available-for-sale securities reserve Cash flow hedging reserve Share of associates' other comprehensive income % M ov't Half Year Sept 15 4,426 Half Year March 15 3,642 Sept 15 Mar 15 22 Full Year Sept 15 8,068 Full Year Sept 14 7,625 Sept 15 Sept 14 6 (180) (55) 32 (18) large large (148) (73) 263 (94) (156) (22) (66) (65) 7 (66) large (2) (59) (131) 41 (197) large (34) (52) 67 (178) 15 61 (75) 70 36 5 (3) 18 - large 100 - 67 54 5 (52) 47 - large 15 - 131 29 large 160 11 large 260 (149) large 111 (47) large 84 4,510 (83) 3,559 large 27 1 8,069 33 7,658 (97) 5 4,487 23 4,510 3,526 33 3,559 27 (30) 27 8,013 56 8,069 7,594 64 7,658 6 (13) 5 Item s that w ill not be reclassified subsequently to profit or loss Ow n credit adjustment on financial liabilities designated at fair value Remeasurement of defined benefit obligation recognised in equity (net of tax) Other com prehensive incom e for the period (net of tax) Total com prehensive incom e for the period Attributable to: Ow ners of Westpac Banking Corporation Non-controlling interests Total com prehensive incom e for the period The above consolidated statement of comprehensive income should be read in conjunction with the accompanying notes. Westpac Group 2015 Full Year Results Announcement 77 Full Year financial results 2015 Consolidated financial statements 4.4 Consolidated balance sheet Westpac Banking Corporation and its controlled entities $m Assets Cash and balances w ith central banks Receivables due from other financial institutions Trading securities and financial assets designated at fair value Derivative financial instruments Available-for-sale securities Loans Life insurance assets Regulatory deposits w ith central banks overseas Investments in associates Property and equipment Deferred tax assets Goodw ill and other intangible assets Other assets Total assets Liabilities Payables due to other financial institutions Deposits and other borrow ings Other financial liabilities at fair value through income statement Derivative financial instruments Debt issues Current tax liabilities Life insurance liabilities Provisions Deferred tax liabilities Other liabilities Total liabilities excluding loan capital Loan capital Total liabilities Net assets Shareholders’ equity Share capital: Ordinary share capital Treasury shares and RSP treasury shares Reserves Retained profits Total equity attributable to ow ners of Westpac Banking Corporation Non-controlling interests Total shareholders' equity and non-controlling interests Note 8 11 13 13 As at As at As at % M ov't % M ov't 30 Sept 2015 31 March 2015 30 Sept 2014 Sept 15 Mar 15 Sept 15 Sept 14 14,770 9,583 27,454 48,173 54,833 623,316 13,125 1,309 756 1,592 1,377 11,574 4,294 812,156 14,738 13,637 38,329 45,702 44,296 605,064 12,348 1,306 1,539 1,368 12,592 5,042 795,961 25,760 7,424 45,909 41,404 36,024 580,343 11,007 1,528 1,452 1,397 12,606 5,988 770,842 (30) (28) 5 24 3 6 100 3 1 (8) (15) 2 (43) 29 (40) 16 52 7 19 (14) 100 10 (1) (8) (28) 5 18,731 475,328 9,226 48,304 171,054 539 11,559 1,489 55 8,116 744,401 13,840 758,241 53,915 15,421 466,743 12,133 50,510 168,151 347 10,945 1,320 52 8,117 733,739 11,905 745,644 50,317 18,636 460,822 19,236 39,539 152,251 662 9,637 1,618 55 8,191 710,647 10,858 721,505 49,337 21 2 (24) (4) 2 55 6 13 6 1 16 2 7 1 3 (52) 22 12 (19) 20 (8) (1) 5 27 5 9 29,280 (385) 1,031 23,172 27,237 (390) 1,283 21,275 26,943 (304) 1,176 20,641 8 1 (20) 9 9 (27) (12) 12 53,098 817 53,915 49,405 912 50,317 48,456 881 49,337 7 (10) 7 10 (7) 9 The above consolidated balance sheet should be read in conjunction with the accompanying notes. 78 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Consolidated financial statements 4.5 Consolidated statement of changes in equity Westpac Banking Corporation and its controlled entities $m Balance at 1 October 2013 Net profit for the year Net other comprehensive income for the year Total com prehensive incom e for the year Transactions in capacity as equity holders Share Capital Reserves 26,768 953 69 69 Retained Profits 18,953 7,561 (36) 7,525 Total Total equity Shareholders' attributable equity and to ow ners nonof Westpac Noncontrolling Banking controlling interests Corporation Interests 46,674 863 47,537 7,561 64 7,625 33 33 7,594 64 7,658 Dividends on ordinary shares 1 - - (5,527) (5,527) - (5,527) Special dividends on ordinary shares 2 Other equity m ovem ents Share based payment arrangements Exercise of employee share options and rights Purchase of shares (net of issue costs) (Acquisition)/Disposal of treasury shares Other Total contributions and distributions Balance at 30 Septem ber 2014 Net profit for the year Net other comprehensive income for the year Total com prehensive incom e for the year Transactions in capacity as equity holders - - (310) (310) - (310) 49 (127) (51) (129) 26,639 - 156 (2) 154 1,176 (270) (270) (5,837) 20,641 8,012 271 8,283 156 49 (127) (51) (2) (5,812) 48,456 8,012 1 8,013 (46) (46) 881 56 56 156 49 (127) (51) (48) (5,858) 49,337 8,068 1 8,069 1,412 1,000 - (5,752) - (5,752) 1,412 1,000 - (5,752) 1,412 1,000 16 (91) (81) 2,256 28,895 141 (16) 125 1,031 (5,752) 23,172 141 16 (91) (81) (16) (3,371) 53,098 (105) (15) (120) 817 141 16 (91) (81) (105) (31) (3,491) 53,915 Dividends on ordinary shares 1 Dividend reinvestment plan Dividend reinvestment plan underw rite Other equity m ovem ents Share based payment arrangements Exercise of employee share options and rights Purchase of shares (net of issue costs) (Acquisition)/Disposal of treasury shares Disposal of controlled entities Other Total contributions and distributions Balance at 30 Septem ber 2015 The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes. 1 2 2015 comprises 2015 interim dividend 93 cents and 2014 final dividend 92 cents per share (2014: 2014 interim dividend 90 cents and 2013 final dividend 88 cents), all fully franked at 30%. 2015 comprises nil cents per share (2014: 10 cents per share) fully franked at 30%. Westpac Group 2015 Full Year Results Announcement 79 Full Year financial results 2015 Consolidated financial statements 4.5 Consolidated statement of changes in equity Westpac Banking Corporation and its controlled entities $m Balance at 1 October 2014 Net profit for the period Net other comprehensive income for the year Total com prehensive incom e for the year Transactions in capacity as equity holders Dividends on ordinary shares 1 Dividend reinvestment plan Other equity m ovem ents Share based payment arrangements Exercise of employee share options and rights Purchase of shares (net of issue costs) (Acquisition)/Disposal of treasury shares Disposal of controlled entities Other Total contributions and distributions Balance at 31 March 2015 Net profit for the period Net other comprehensive income for the year Total com prehensive incom e for the year Transactions in capacity as equity holders Dividends on ordinary shares 1 Dividend reinvestment plan Dividend reinvestment plan underw rite Other equity m ovem ents Share based payment arrangements Exercise of employee share options and rights Purchase of shares (net of issue costs) (Acquisition)/Disposal of treasury shares Disposal of controlled entities Other Total contributions and distributions Balance at 30 Septem ber 2015 Share Capital Reserves 26,639 1,176 37 37 Retained Profits 20,641 3,609 (120) 3,489 Total equity Total attributable Shareholders' to ow ners equity and of Westpac NonnonBanking controlling controlling Corporation Interests interests 48,456 881 49,337 3,609 33 3,642 (83) (83) 3,526 33 3,559 364 - (2,855) - (2,855) 364 - (2,855) 364 14 (84) (86) 208 26,847 - 86 (16) 70 1,283 (307) (307) (2,855) 21,275 4,403 391 4,794 86 14 (84) (86) (16) (2,577) 49,405 4,403 84 4,487 (2) (2) 912 23 23 86 14 (84) (86) (18) (2,579) 50,317 4,426 84 4,510 1,048 1,000 - (2,897) - (2,897) 1,048 1,000 - (2,897) 1,048 1,000 2 (7) 5 2,048 28,895 55 55 1,031 (2,897) 23,172 55 2 (7) 5 (794) 53,098 (105) (13) (118) 817 55 2 (7) 5 (105) (13) (912) 53,915 The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes. 1 2015 comprises 2015 interim dividend 93 cents and 2014 final dividend 92 cents per share fully franked at 30%. 80 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Consolidated financial statements 4.6 Consolidated cash flow statement Westpac Banking Corporation and its controlled entities % M ov't $m Cas h flow s from ope rating activitie s Interest received Interest paid Dividends received excluding lif e business Other non-interest income received Operating expenses paid Income tax paid excluding lif e business Lif e business: Receipts f rom policyholders and customers Interest and other items of similar nature Dividends received Payments to policyholders and suppliers Income tax paid Note Cash f low s f rom operating activities bef ore changes in operating assets and liabilities Net (increase)/decrease in: Trading securities and f inancial assets designated at f air value Loans Receivables due f rom other f inancial institutions Lif e insurance assets and liabilities Regulatory deposits w ith central banks overseas Derivative f inancial instruments Other assets Net increase/(decrease) in: Other f inancial liabilities at f air value through income statement Deposits and other borrow ings Payables due to other f inancial institutions Other liabilities Ne t cas h provide d by/(us e d in) ope rating activitie s Cas h flow s from inve s ting activitie s Proceeds f rom available-f or-sale securities Purchase of available-f or-sale securities Purchase of intangible assets Purchase of property and equipment 15 % M ov't Half Ye ar Se pt 15 Half Ye ar M arch 15 Se pt 15 M ar 15 Full Ye ar Se pt 15 Full Ye ar Se pt 14 Se pt 15 Se pt 14 15,932 (8,688) 5 2,422 (3,511) (1,587) 16,445 (9,631) 7 2,867 (3,991) (1,735) (3) (10) (29) (16) (12) (9) 32,377 (18,319) 12 5,289 (7,502) (3,322) 32,136 (18,743) 11 5,732 (7,327) (2,660) 1 (2) 9 (8) 2 25 1,032 6 221 (831) (56) 889 27 107 (923) (48) 16 (78) 107 (10) 17 1,921 33 328 (1,754) (104) 1,694 48 297 (1,723) (123) 13 (31) 10 2 (15) 4,945 4,014 23 8,959 9,342 (4) 11,435 (20,781) 4,350 (182) 125 1,481 313 10,103 (18,788) (5,350) (9) 372 10,249 (218) 13 11 (181) large (66) (86) large 21,538 (39,569) (1,000) (191) 497 11,730 95 1,724 (35,734) 3,932 (156) 126 (3,329) 121 large 11 (125) 22 large large (21) (2,861) 8,425 2,563 159 (7,166) 101 (3,757) (64) (60) large (168) large (10,027) 8,526 (1,194) 95 9,079 34,229 9,419 (382) large (75) (113) (125) 9,972 (10,513) (195) (541) 28,371 (102) 6,259 (17,430) (355) (416) 2,212 (9,121) (275) (261) 183 91 29 59 8,471 (26,551) (630) (677) 6,768 (12,443) (664) (515) 25 113 (5) 31 24 - 17 (7,744) 41 (100) 648 - Proceeds f rom disposal of property and equipment Purchase of controlled entity, net of cash acquired 15 7 - 17 - Proceeds f rom disposal of controlled entities, net of cash disposed 15 648 - (11,287) (7,428) 52 (18,715) (14,581) 28 1,630 (503) 1,000 2 614 7,329 14 165 (107) (86) 2,244 6,826 1,000 16 1,768 (385) 3,678 49 27 (100) 86 (67) Purchase of shares on exercise of employee options and rights Shares purchased f or delivery of employee share plan Purchase of RSP treasury shares Net sale/(purchase) of other treasury shares Payment of dividends Payment of distributions to non-controlling interests (7) (4) 9 (1,849) (34) (66) (27) (65) (21) (2,491) (18) (89) (100) (94) (143) (26) 89 (73) (27) (69) (12) (4,340) (52) (113) (27) (59) 8 (5,837) (48) (35) 17 large (26) 8 Ne t cas h provide d by/(us e d in) financing activitie s Net increase/(decrease) in cash and cash equivalents 244 (1,071) 5,269 (12,672) (95) (92) 5,513 (13,743) (966) 12,824 l a rge large Ef f ect of exchange rate changes on cash and cash equivalents 1,103 1,650 (33) 2,753 1,237 123 Cash and cash equivalents as at the beginning of the period 14,738 25,760 (43) 25,760 11,699 120 Cas h and cas h e quivale nts as at the e nd of the pe riod 14,770 14,738 14,770 25,760 (43) Ne t cas h (us e d in)/provide d by inve s ting activitie s Cas h flow s from financing activitie s Issue of loan capital (net of issue costs) Redemption of loan capital Net increase/(decrease) in debt issues Dividend reinvestment plan underw rite Proceeds f rom exercise of employee options (59) - - - The above consolidated cash flow statement should be read in conjunction with the accompanying notes. Details of the reconciliation of net cash provided by/(used in) operating activities to net profit for the period are provided in Note 15. Westpac Group 2015 Full Year Results Announcement 81 Full Year financial results 2015 Notes to the consolidated financial statements 4.7 Notes to the consolidated financial statements Note 1. Basis of preparation of financial information The accounting policies and methods of computation adopted in the financial year were in accordance with the requirements for an authorised deposit-taking institution under the Banking Act 1959 (as amended), Australian Accounting Standards (AAS) and Interpretations as issued by the Australian Accounting Standards Board and the Corporations Act 2001. Westpac’s financial statements also comply with International Financial Reporting Standards as issued by the International Accounting Standards Board. Where necessary, comparative figures have been adjusted to conform to changes in presentation in the current period. All amounts have been rounded to the nearest million dollars unless otherwise stated. 82 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 2. Net interest income % M ov't $m Interest incom e Cash and balances w ith central banks Receivables due from other financial institutions Net ineffectiveness on qualifying hedges Trading securities and financial assets designated at fair value Available-for-sale securities Loans Regulatory deposits w ith central banks overseas Other interest income Total interest incom e Interest expense Payables due to other financial institutions Deposits and other borrow ings Trading liabilities Debt issues Loan capital Other interest expense Total interest expense Net interest incom e % M ov't Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 99 33 (7) 120 54 (6) (18) (39) (17) 219 87 (13) 225 84 (58) (3) 4 (78) 428 852 14,348 (1) 12 15,764 604 782 14,959 13 5 16,531 (29) 9 (4) (108) 140 (5) 1,032 1,634 29,307 12 17 32,295 1,482 1,386 29,104 18 7 32,248 (30) 18 1 (33) 143 - (142) (4,921) (1,070) (1,993) (275) (80) (8,481) 7,283 (162) (5,748) (1,405) (1,915) (260) (57) (9,547) 6,984 (12) (14) (24) 4 6 40 (11) 4 (304) (10,669) (2,475) (3,908) (535) (137) (18,028) 14,267 (300) (11,499) (2,523) (3,813) (490) (81) (18,706) 13,542 1 (7) (2) 2 9 69 (4) 5 Westpac Group 2015 Full Year Results Announcement 83 Full Year financial results 2015 Notes to the consolidated financial statements Note 3. Non-interest income % M ov't $m Fees and com m issions Facility fees Transaction fees and commissions received Other non-risk fee income Total fees and com m issions Wealth m anagem ent and insurance incom e Life insurance and funds management net operating income1 General insurance and lenders mortgage insurance net operating income Total w ealth m anagem ent and insurance incom e Trading incom e 2 Foreign exchange income Other trading securities Total trading incom e Other incom e Dividends received from other entities Net gain on disposal of assets Net gain/(loss) on ineffective hedges Net gain/(loss) on hedging overseas operations Net gain/(loss) on derivatives held for risk management purposes 3 Net gain/(loss) on financial instruments designated at fair value Gain on disposal of controlled entities Rental income on operating leases Share of associates net profit Other Total other income Total non-interest incom e 1 2 3 % M ov't Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 676 606 182 1,464 666 641 171 1,478 2 (5) 6 (1) 1,342 1,247 353 2,942 1,329 1,254 343 2,926 1 (1) 3 1 974 1,059 (8) 2,033 2,000 2 108 1,082 87 1,146 24 (6) 195 2,228 254 2,254 (23) (1) 385 154 539 323 102 425 708 256 964 530 487 1,017 34 (47) (5) 5 88 1 5 7 15 1 (6) (29) large (183) 12 103 2 (1) 11 97 12 9 6 (108) 90 (117) (177) (27) (27) (3) 1,041 31 5 14 1,277 4,362 (7) 23 48 (36) 3,013 (57) 35 (71) large 45 (10) 1,041 54 5 62 1,241 7,375 (14) 32 87 198 6,395 19 51 27 (29) 69 (29) large 15 Wealth management and insurance income includes policyholder tax recoveries. Trading income represents a component of total markets income from our WIB markets business, Westpac Pacific and Treasury foreign exchange operations in Australia and New Zealand. Income from derivatives held for risk management purposes reflects the impact of economic hedges of foreign currency capital and earnings where hedge accounting is not achieved. 84 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 4. Operating expenses % M ov't $m Salaries and other staff expenses Employee remuneration, entitlements and on-costs Superannuation expense Equity based compensation Restructuring costs Total salaries and other staff expenses Equipm ent and occupancy expenses Operating lease rentals Depreciation of property and equipment Other Total equipm ent and occupancy expenses Technology expenses Depreciation and impairment of IT equipment Amortisation and impairment of softw are assets Softw are maintenance and licenses Technology services Data processing Telecommunications Total technology expenses Other expenses Amortisation and impairment of intangible assets and deferred expenditure Non-lending losses Credit card loyalty programs Professional services Postage and stationery Advertising Westpac Bicentennial Foundation grant Other expenses Total other expenses Operating expenses 1 1 % M ov't Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 2,024 179 87 59 2,349 2,070 183 87 15 2,355 (2) (2) large - 4,094 362 174 74 4,704 3,990 336 184 61 4,571 3 8 (5) 21 3 305 118 63 486 281 111 76 468 9 6 (17) 4 586 229 139 954 565 199 140 904 4 15 (1) 6 104 794 114 295 33 115 1,455 66 257 107 280 34 89 833 58 large 7 5 (3) 29 75 170 1,051 221 575 67 204 2,288 105 493 199 541 69 167 1,574 62 113 11 6 (3) 22 45 110 46 63 330 103 68 53 773 111 28 71 285 101 82 76 754 (1) 64 (11) 16 2 (17) (30) 3 221 74 134 615 204 150 129 1,527 223 (23) 136 580 205 159 100 118 1,498 (1) large (1) 6 (6) (100) 9 2 5,063 4,410 15 9,473 8,547 11 The presentation of the operating expenses has been revised to better reflect the nature of our business and we have revised comparatives for consistency. Westpac Group 2015 Full Year Results Announcement 85 Full Year financial results 2015 Notes to the consolidated financial statements Note 5. Income tax The income tax expense for the half year is reconciled to the profit before income tax as follows: % M ov't % M ov't Half Year Sept 15 6,170 Half Year March 15 5,246 Sept 15 Mar 15 18 Full Year Sept 15 11,416 Full Year Sept 14 10,740 Sept 15 Sept 14 6 1,851 1,574 18 3,425 3,222 6 5 6 (17) 11 1 7 (100) 57 Tax adjustment on policyholder earnings Adjustment for life business tax rates (39) (1) 39 (3) (200) (67) (4) 3 (4) (100) - Hybrid capital distributions Other non-assessable items Other non-deductible items Adjustment for overseas tax rates Income tax (over)/under provided in prior periods 22 (39) 12 (13) (62) 24 (13) 13 (14) (26) (8) 200 (8) (7) 138 46 (52) 25 (27) (88) 36 (22) 46 (22) (14) 28 136 (46) 23 large 8 1,744 28.3% 4 1,604 30.6% 100 9 (231bps) 12 3,348 29.3% (138) 3,115 29.0% (109) 7 33bps $m Profit before incom e tax Prima facie income tax based on the Australian company tax rate of 30% The effect of am ounts w hich are not deductible / (assessable) in calculating taxable incom e Change in tax rate Dividend adjustments Life insurance: Other items 1 Total incom e tax expense in the incom e statem ent Effective incom e tax rate 1 Full Year 2014 includes the release of provisions no longer required following the finalisation of prior period taxation matters. 86 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 6. Earnings per share Basic earnings per share is calculated by dividing the net profit attributable to owners of Westpac, excluding costs of servicing other equity investments by the weighted average number of ordinary shares on issue during the period, excluding the number of ordinary shares purchased by the Group and held as Treasury shares. Diluted earnings per share is calculated by adjusting the earnings and the weighted average number of ordinary shares outstanding to assume conversion of all dilutive potential ordinary shares. Half Year Sept 15 Basic Diluted Half Year March 15 Basic Diluted Full Year Sept 15 Basic Diluted Full Year Sept 14 Basic Diluted Reconciliation of earnings used in the calculation of earnings per ordinary share ($m ) Net profit attributable to ow ners of Westpac Banking Corporation 4,403 4,403 3,609 3,609 8,012 8,012 7,561 7,561 (4) - (2) - (6) - (10) - - 91 - 92 - 184 - 165 4,399 4,494 3,607 3,701 8,006 8,196 7,551 7,726 3,152 (11) 3,152 (11) 3,115 (9) 3,115 (9) 3,134 (10) 3,134 (10) 3,109 (11) 3,109 (11) Exercise of options and share rights and vesting of restricted shares Convertible loan capital instruments - 6 160 - 5 120 - 6 157 - 9 130 Total w eighted average num ber of ordinary shares 3,141 3,307 3,106 3,231 3,124 3,287 3,098 3,237 Earnings per ordinary share (cents) 140.1 135.9 116.1 114.5 256.3 249.3 243.7 238.7 Restricted Share Plan (RSP) treasury shares distributions 1 Distributions relating to convertible loan capital instruments Net profit attributable to ow ners of Westpac Banking Corporation adjusted for the effect of dilution Weighted average num ber of ordinary shares (m illions) Weighted average number of ordinary shares Effect of ow n shares held Potential dilutive adjustment: 1 While the equity granted to employees remains unvested, Restricted Share Plan (RSP) treasury shares are deducted from ordinary shares on issue in arriving at the weighted average number of ordinary shares outstanding. Despite the shares being unvested, employees are entitled to dividends and voting rights on the shares. Consequently, a portion of the profit for the period is allocated to RSP treasury shares to arrive at earnings attributed to ordinary shareholders. Westpac Group 2015 Full Year Results Announcement 87 Full Year financial results 2015 Notes to the consolidated financial statements Note 7. Average balance sheet and interest rates Full Year 30 Septem ber 2015 Average Interest Average balance rate $m $m % Full Year 30 Septem ber 2014 Average Interest Average balance rate $m $m % Assets Interest earning assets Receivables due from other financial institutions 9,906 87 0.9% 7,878 84 1.1% Trading securities and other financial assets designated at fair value 36,661 1,032 2.8% 47,369 1,482 3.1% Available-for-sale securities 41,900 1,634 3.9% 30,957 1,386 4.5% Regulatory deposits w ith central banks overseas 1,147 12 1.0% 1,369 18 1.3% Loans and other receivables 1 594,200 29,530 5.0% 559,789 29,278 5.2% Total interest earning assets and interest incom e 683,814 32,295 4.7% 647,362 32,248 5.0% Non-interest earning assets Cash, receivables due from other financial institutions and regulatory deposits 1,970 1,513 Derivative financial instruments 49,400 Life insurance assets 11,590 28,866 13,687 All other assets 51,929 45,696 Total non-interest earning assets 114,889 89,762 Total assets 798,703 737,124 Liabilities Interest bearing liabilities Payables due to other financial institutions Deposits and other borrow ings Loan capital 17,840 304 1.7% 15,567 300 1.9% 433,514 10,669 2.5% 414,176 11,499 2.8% 11,641 535 4.6% 10,087 490 4.9% Other interest bearing liabilities 177,633 6,520 3.7% 166,723 6,417 3.8% Total interest bearing liabilities and interest expense 640,628 18,028 2.8% 606,553 18,706 3.1% 5.4% Non-interest bearing liabilities Deposits and payables due to other financial institutions 34,540 Derivative financial instruments 51,808 27,807 31,172 Life insurance policy liabilities 10,035 12,359 All other liabilities 11,477 11,894 Total non-interest bearing liabilities 107,860 83,232 Total liabilities 748,488 49,361 689,785 46,477 854 862 Shareholders' equity Non-controlling interests Total equity Total liabilities and equity 50,215 47,339 798,703 737,124 Loans and other receivables 1 Australia 502,474 25,280 5.0% 474,570 25,498 New Zealand 63,349 3,818 6.0% 59,240 3,449 5.8% Other overseas 28,377 432 1.5% 25,979 331 1.3% 2.9% Deposits and other borrow ings Australia 357,199 8,815 2.5% 342,385 9,850 New Zealand 45,555 1,643 3.6% 42,444 1,453 3.4% Other overseas 30,760 211 0.7% 29,347 196 0.7% 1 Other receivables includes other assets, cash and balances held with central banks. 88 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 8. Loans $m Australia Housing Personal (loans and cards) Business Margin lending Other Total Australia New Zealand Housing Personal (loans and cards) Business Other Total New Zealand Other overseas Trade finance Other Total other overseas Total loans Provisions on loans Total net loans 1 1 Note 9 As at As at As at % M ov't % M ov't 30 Sept 2015 31 March 2015 30 Sept 2014 Sept 15 Mar 15 Sept 15 Sept 14 375,848 22,234 145,481 1,980 112 545,655 362,779 21,952 139,677 1,924 118 526,450 351,037 21,242 136,903 1,960 113 511,255 4 1 4 3 (5) 4 7 5 6 1 (1) 7 38,351 1,800 23,485 93 63,729 39,990 1,856 24,277 103 66,226 35,465 1,636 21,279 90 58,470 (4) (3) (3) (10) (4) 8 10 10 3 9 5,639 11,321 16,960 626,344 (3,028) 5,767 9,821 15,588 608,264 (3,200) 6,147 7,644 13,791 583,516 (3,173) (2) 15 9 3 (5) (8) 48 23 7 (5) 623,316 605,064 580,343 3 7 Total net loans include securitised loans of $11,567 million as at 30 September 2015 ($12,149 million as at 31 March 2015 and $10,920 million as at 30 September 2014). The level of securitised loans excludes loans where Westpac is the holder of the related debt securities. Westpac Group 2015 Full Year Results Announcement 89 Full Year financial results 2015 Notes to the consolidated financial statements Note 9. Provisions for impairment charges $m Collectively assessed provisions Balance at beginning of the period Net provisions raised Write-offs Interest adjustment Note Half Year Sept 15 Half Year March 15 Full Year Sept 15 Full Year Sept 14 2,699 2,614 2,614 2,585 349 266 615 505 (463) (330) (793) (702) 189 92 98 190 (14) 51 37 37 2,663 2,699 2,663 2,614 Balance at beginning of the period 806 867 867 1,364 Provisions raised 273 293 566 684 Write-backs (142) (155) (297) (433) Write-offs Exchange rate and other adjustments Closing balance Individually assessed provisions (241) (204) (445) (706) Interest adjustment (10) (12) (22) (34) Exchange rate and other adjustments (17) 17 - (8) Closing balance 669 806 669 867 Total provisions for im pairm ent charges on loans and credit com m itm ents 3,332 3,505 3,332 3,481 Less: provisions for credit commitments (304) (305) (304) (308) Total provisions for im pairm ent charges on loans 3,028 3,200 3,028 3,173 Half Year Sept 15 Half Year March 15 Full Year Sept 15 Full Year Sept 14 $m Reconciliation of im pairm ent charges Individually assessed provisions raised 273 293 566 684 Write-backs (142) (155) (297) (433) Recoveries (68) (63) (131) (106) Collectively assessed provisions raised 349 266 615 505 Im pairm ent charges 412 341 753 650 90 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 10. Credit quality Impaired loans Australia $m New Zealand Other Overseas Total As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 1,220 1,281 1,580 348 502 397 25 47 53 1,593 1,830 2,030 (572) (641) (697) (104) (160) (130) (13) (29) (35) (689) (830) (862) 648 640 883 244 342 267 12 18 18 904 1,000 1,168 Non-Perform ing loans: Gross amount Impairment provisions 1 Net Restructured loans: Gross amount Impairment provisions 1 Net 22 25 34 17 - - - 3 59 39 28 93 (12) (12) (23) (4) - - - (1) (21) (16) (13) (44) 10 13 11 13 - - - 2 38 23 15 49 Overdrafts, personal loans and revolving credit greater than 90 days past due: Gross amount Impairment provisions 1 Net 252 273 203 10 16 13 1 1 1 263 290 217 (164) (172) (132) (7) (11) (9) (1) (1) - (172) (184) (141) 88 101 71 3 5 4 - - 1 91 106 76 1,494 1,579 1,817 375 518 410 26 51 113 1,895 2,148 2,340 (748) (825) (852) (115) (171) (139) (14) (31) (56) (877) (1,027) (1,047) 746 754 965 260 347 271 12 20 57 1,018 1,121 1,293 Total im paired loans: Gross amount Impairment provisions Net 1 1 Includes individually assessed provisions and collectively assessed provisions on impaired loans. Westpac Group 2015 Full Year Results Announcement 91 Full Year financial results 2015 Notes to the consolidated financial statements Note 10. Credit quality (continued) Movement in gross impaired loans1 As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 2,148 2,340 2,893 (8) (26) 633 607 609 4 4 Write-offs (704) (534) (763) 32 (8) Returned to performing or repaid (26) $m Balance as at beginning of period New and increased (542) (726) (731) (25) Portfolio managed - new /increased/returned/repaid 391 423 345 (8) 13 Exchange rate and other adjustments (31) 38 (13) (182) 138 1,895 2,148 2,340 (12) (19) As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 1,555 1,577 1,536 (1) 1 Balance as at period end Items past 90 days and not impaired $m Australia Housing products Other products 594 626 598 (5) (1) Total Australia 2,149 2,203 2,134 (2) 1 Housing products 69 105 71 (34) Other products 61 71 14 (14) New Zealand (3) large Other overseas 13 22 22 (41) (41) Total overseas 143 198 107 (28) 34 2,292 2,401 2,241 (5) 2 Total 1 Movement represents a six month period. 92 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 11. Deposits and other borrowings $m Australia Certificates of deposit Non-interest bearing, repayable at call Other interest bearing at call Other interest bearing term Total Australia New Zealand Certificates of deposit Non-interest bearing, repayable at call Other interest bearing at call Other interest bearing term Total New Zealand Overseas Certificates of deposit Non-interest bearing, repayable at call Other interest bearing at call Other interest bearing term Total overseas Total deposits and other borrow ings Deposits and other borrow ings at fair value Deposits and other borrow ings at amortised cost Total deposits and other borrow ings As at As at As at % M ov't % M ov't 30 Sept 2015 31 March 2015 30 Sept 2014 Sept 15 Mar 15 Sept 15 Sept 14 32,156 33,030 209,755 122,071 397,012 30,889 29,197 196,292 128,352 384,730 35,481 25,773 187,904 133,972 383,130 4 13 7 (5) 3 (9) 28 12 (9) 4 974 3,671 21,735 21,863 48,243 1,428 3,770 22,102 24,559 51,859 1,031 3,217 18,418 22,500 45,166 (32) (3) (2) (11) (7) (6) 14 18 (3) 7 15,054 1,009 1,752 12,258 30,073 475,328 46,239 429,089 475,328 14,175 1,105 1,632 13,242 30,154 466,743 44,570 422,173 466,743 15,065 914 1,694 14,853 32,526 460,822 49,636 411,186 460,822 6 (9) 7 (7) 2 4 2 2 10 3 (17) (8) 3 (7) 4 3 Westpac Group 2015 Full Year Results Announcement 93 Full Year financial results 2015 Notes to the consolidated financial statements Note 12. Fair values of financial assets and liabilities Fair Valuation Control Framework The Group’s control environment uses a Fair Valuation Control Framework so that fair value is either determined or validated by a function independent of the party that undertakes the transaction. This framework formalises the policies and procedures used by the Group to achieve compliance with relevant accounting, industry and regulatory standards. The framework includes specific controls relating to the revaluation of financial instruments, independent price verification, fair value adjustments and financial reporting. A key element of the Fair Valuation Control Framework is the WIB Revaluation Committee, comprising senior valuation experts from within the Group. The WIB Revaluation Committee review the application of the agreed policies and procedures to assess that a fair value measurement basis is applied. The method of determining fair value according to the Fair Valuation Control Framework differs depending on the information available. Fair value hierarchy The Group categorises all fair value instruments according to the following hierarchy:  Level 1 Financial instruments valued using recent unadjusted quoted prices in active markets for identical assets or liabilities. An active market is one in which prices are readily and regularly available and those prices represent actual and regularly occurring market transactions on an arm’s length basis. Valuation of Level 1 instruments requires little or no management judgment. Financial instruments included in this class are Commonwealth of Australia and New Zealand government bonds, spot and exchange traded derivatives for equities, foreign exchange, commodities and interest rate products.  Level 2 Valuation techniques utilising observable market prices applied to these assets or liabilities include the use of market standard discounting methodologies, option pricing models and other valuation techniques widely used and accepted by market participants. The financial instruments included in this category are mainly Over The Counter (OTC) derivatives with observable market inputs and financial instruments with fair value derived from consensus pricing with sufficient contributors. Financial instruments included in the Level 2 category are:  - trading securities – including government bonds (excluding Australian and New Zealand government bonds), Australian state government bonds, corporate fixed rate bonds and floating rate bonds; and - derivatives – including interest rate swaps, interest rate futures, credit default swaps, foreign exchange swaps, foreign exchange futures and forwards, foreign exchange options and equity options. Level 3 Financial instruments valued using at least one input that could have a significant effect on the instrument’s valuation which is not based on observable market data (unobservable input). Unobservable inputs are those not readily available in an active market due to illiquidity or complexity of the product. These inputs are generally derived and extrapolated from other relevant market data and calibrated against current market trends and historic transactions. These valuations are calculated using a high degree of management judgment. Financial instruments included in the Level 3 category include some asset-backed products and non-Australian dollar-denominated government securities issued by governments where there are no observable secondary markets. A financial instrument’s categorisation within the valuation hierarchy is based on the lowest level input that is significant to the fair value measurement 94 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 12. Fair values of financial assets and liabilities (continued) The table below summarises the attribution of financial instruments carried at fair value to the fair value hierarchy: $m Level 1 As at 30 Sept 2015 Level 2 Level 3 Total Level 1 As at 31 March 2015 Level 2 Level 3 Total Level 1 As at 30 Sept 2014 Level 2 Level 3 Total Financial assets m easured at fair value on a recurring basis Trading securities and financial assets designated at fair value Derivative financial instruments Available-for-sale securities Loans Life insurance assets 2,446 39 2,071 4,560 24,001 48,090 51,811 7,076 8,565 1,007 44 918 - 27,454 48,173 54,800 7,076 13,125 2,905 29 2,119 5,185 34,187 45,629 41,051 8,392 7,163 1,237 44 1,108 - 38,329 45,702 44,278 8,392 12,348 5,258 51 1,765 4,472 39,663 41,348 33,421 9,330 6,535 988 5 822 - 45,909 41,404 36,008 9,330 11,007 Total assets carried at fair value 9,116 139,543 1,969 150,628 10,238 136,422 2,389 149,049 11,546 130,297 1,815 143,658 Financial liabilities m easured at fair value on a recurring basis Deposits and other borrow ings at fair value Other financial liabilities at fair value through income statement Derivative financial instruments Debt issues at fair value Life insurance liabilities Total liabilities carried at fair value 414 35 775 1,224 46,239 8,812 48,230 9,300 10,784 123,365 39 18 57 46,239 9,226 48,304 9,318 11,559 124,646 326 29 965 1,320 44,570 11,807 50,406 10,250 9,980 127,013 75 18 93 44,570 12,133 50,510 10,268 10,945 128,426 1,134 37 1,171 49,636 18,102 39,472 9,524 9,637 126,371 30 18 48 49,636 19,236 39,539 9,542 9,637 127,590 Westpac Group 2015 Full Year Results Announcement 95 Full Year financial results 2015 Notes to the consolidated financial statements Note 12. Fair values of financial assets and liabilities (continued) Analysis of movements between Fair Value Hierarchy Levels During the period there were no material transfers between levels of the fair value hierarchy. Transfers into or out of Level 3 are discussed in the table below. Significant unobservable inputs Sensitivities to reasonably possible changes in non-market observable valuation assumptions would not have a material impact on the Group’s reported results. Day one profit or loss The closing balance of unrecognised day one profit for the period was $6 million (30 September 2014: $6 million profit). Reconciliation of non-market observables The table below summarises the changes in financial instruments carried at fair value derived from non-market observable valuation techniques (Level 3): Full Year Sept 15 $m Balance as at beginning of 1 October 2014 Gains/(losses) on assets/(gains)/losses on liabilities recognised in: Income statements Available-for-sale reserve Acquisitions and issues Disposals and settlements Transfers into or out of non-market observables Foreign currency translation impacts Balance as at end of year Unrealised gains/(losses) recognised in the income statements for financial instruments held as at 30 September 2015 Trading Securities and Financial Assets Designated at Fair Value Derivatives Availablefor-Sale Securities Total Assets Derivatives Debt Issues at Fair Value Total Liabilities 988 5 822 1,815 30 18 48 8 1 5 14 28 - 28 403 23 (1) 2,303 (1) 2,729 5 - 5 (512) (7) (2,299) (2,818) (41) - (41) 13 22 - 35 17 - 17 107 - 88 195 - - - 1,007 44 918 1,969 39 18 57 11 23 - 34 20 - 20 Transfers into and out of Level 3 have occurred due to changes in observability in the significant inputs into the valuation models used to determine the fair value of the related financial instruments. Transfers in and transfers out are reported using the end of period fair values. 96 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 12. Fair values of financial assets and liabilities (continued) Financial instruments not measured at fair value The following table summarises the estimated fair value and fair value hierarchy of financial instruments not measured at fair value: As at 30 Sept 2015 $m Financial assets not m easured at fair value Cash and balances w ith central banks Receivables due from other financial institutions Available for sale securities Loans Regulatory deposits w ith central banks overseas Other financial assets Total financial assets Financial liabilities not measured at fair value Payables due to other financial institutions Deposits and other borrow ings Debt issues Loan capital Other financial liabilities Total financial liabilities Carrying Am ount As at 31 March 2015 As at 30 Sept 2014 Fair Value Carrying Am ount Fair Value Carrying Amount Fair Value 14,770 9,583 33 616,240 1,309 3,077 645,012 14,770 9,583 33 617,250 1,309 3,077 646,022 14,738 13,637 18 596,672 1,306 3,910 630,281 14,738 13,637 18 597,380 1,306 3,910 630,989 25,760 7,424 16 571,013 1,528 5,093 610,834 25,760 7,424 16 571,273 1,528 5,093 611,094 18,731 429,089 161,736 13,840 6,861 630,257 18,731 430,029 162,107 13,495 6,861 631,223 15,421 422,173 157,883 11,905 6,563 613,945 15,421 422,910 159,366 11,897 6,563 616,157 18,636 411,186 142,709 10,858 6,852 590,241 18,636 411,832 144,337 10,858 6,852 592,515 Westpac Group 2015 Full Year Results Announcement 97 Full Year financial results 2015 Notes to the consolidated financial statements Note 13. Shareholders’ equity $m Contributed equity Ordinary shares 3,183,907,786 (31 March 2015: 3,120,176,969, 30 September 2014: 3,109,048,309) each fully paid Restricted Share Plan (RSP) treasury shares 4,478,150 (31 March 2015: 4,449,336, 30 September 2014: 6,327,116) Other treasury shares 5,423,555 (31 March 2015: 5,727,919, 30 September 2014: 5,121,966) Treasury and RSP treasury shares Share capital As at As at As at % M ov't % M ov't 30 Sept 2015 31 March 2015 30 Sept 2014 Sept 15 Mar 15 Sept 15 Sept 14 29,280 27,237 26,943 8 9 (304) (299) (235) 2 29 (81) (385) 28,895 (91) (390) 26,847 (69) (304) 26,639 (11) (1) 8 17 27 8 Details of ordinary shares issued or purchased during the year ended 30 September 2015 are set out in the tables below: Number of shares on issue Opening balance Issue of shares Dividend reinvestment plan1 Dividend reinvestment plan underw rite2 Issued shares for the year Closing balance Full Year Sept 15 3,109,048,309 Full Year Sept 14 3,109,048,309 43,999,852 - 30,859,625 74,859,477 3,183,907,786 3,109,048,309 Ordinary shares purchased on market Employee share plan Restricted share plan WPP - exercise of options 3 WPP - exercise of share rights and performance share rights WRP - exercise of options 3 WRP - exercise of share rights CEOPP - exercise of share rights Total ordinary shares purchased on m arket Full Year Full Year Sept 15 Sept 15 (Num ber) (Average Price $) 823,869 32.77 2,067,941 32.81 202,255 436,407 36.54 33.23 402,814 845,258 197,848 4,976,392 36.27 34.74 34.33 Note 14. Group segment information Operating segments are presented on a basis that is consistent with information provided internally to Westpac’s key decision makers and reflects the management of the business, rather than the legal structure of the Group. In assessing the financial performance of its divisions internally, Westpac uses a measure of performance it refers to as ‘cash earnings’. Cash earnings is not a measure of cash flow or net profit determined on a cash accounting basis, as it includes non-cash items reflected in net profit determined in accordance with AAS. The specific adjustments include both cash and non-cash items. Cash earnings, as calculated by Westpac, is viewed as a measure of the level of profit that is generated by ongoing operations and is therefore available for distribution to shareholders. Management believes this allows the Group to more effectively assess performance for the current period against prior periods and to compare performance across business divisions and across peer companies. Three categories of adjustments are made to statutory results to determine cash earnings:  1 2 3 material items that key decision makers at Westpac believe do not reflect ongoing operations; The average price for the issuance of shares in relation to the dividend reinvestment plan for the 2014 final dividend and 2015 interim dividend was $32.08. The average price for the issuance of shares in relation to the 2015 interim dividend reinvestment plan underwrite was $32.40. The average exercise price received was $22.02 on the exercise of the WPP options (2014: $20.86) and $27.55 on the exercise of the WRP options (2014: $27.35). 98 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements  items that are not considered when dividends are recommended, such as the amortisation of intangibles, impact of Treasury shares and economic hedging impacts; and  accounting reclassifications between individual line items that do not impact statutory results. Internal charges and transfer pricing adjustments have been reflected in the performance of each operating segment. Inter-segment pricing is determined on an arm’s length basis. Reportable operating segments In February 2015 following the appointment of Brian Hartzer as Chief Executive Officer, the Australian Financial Services segment was discontinued. The three businesses which comprised this segment being Westpac Retail & Business Banking, St. George Banking Group and BT Financial Group (Australia) are now individual reportable segments. The operating segments are defined by the customers they service and the services they provide:  Westpac Retail & Business Banking (Westpac RBB), which is responsible for sales and service for consumer, small-to-medium enterprise (SME), commercial and agribusiness customers (with turnover of up to $100 million) in Australia under the Westpac brand;  St. George Banking Group (St. George), which is responsible for sales and service to consumer, SME and corporate customers (businesses with facilities of up to $150 million) in Australia under the St. George, BankSA, Bank of Melbourne and RAMS brands;  BT Financial Group (Australia) (BTFG), which is Westpac’s Australian wealth division. Its operations include the provision of funds management, insurance, financial advice, margin lending, private banking and broking services. BTFG’s brands include Advance, Ascalon Capital Managers, Asgard, Licensee Select, BT Select, and Securitor, as well as the Advice, Private Banking and Insurance operations of Westpac, St. George, Bank of Melbourne and BankSA. BTFG also incorporates the activities of BT Investment Management, which following Westpac’s partial sale is equity accounted from July 2015;  Westpac Institutional Bank (WIB), which delivers a broad range of financial services to commercial, corporate, institutional and government customers with connections to Australia and New Zealand. Customers are supported through branches and subsidiaries located in Australia, New Zealand, US, UK and Asia; and  Westpac New Zealand, which is responsible for sales and service of banking, wealth and insurance products for consumers, business and institutional customers in New Zealand. Banking products are provided under the Westpac brand, while insurance and wealth products are provided under Westpac Life and BT brands respectively. Other divisions in the Group include:  Westpac Pacific provides banking services for retail and business customers in four Pacific Island Nations. Prior to July 2015, Westpac Pacific also provided these services to customers in Cook Islands, Samoa and Tonga. On 10 July 2015, Westpac sold its interest in these operations;  Group items, including earnings on capital not allocated to divisions, accounting entries for certain intra-group transactions that facilitate the presentation of the performance of our operating segments, earnings from non core asset sales and certain other head office items such as centrally raised provisions;  Treasury, which is primarily focused on the management of the Group’s interest rate risk and funding requirements by managing the mismatch between Group assets and liabilities;  Customer & Business Services, which encompasses banking operations, customer contact centres, product, marketing, compliance, legal and property services;  Group Technology, which comprises functions responsible for technology strategy and architecture, infrastructure and operations, applications development and business integration; and  Core Support, which comprises those functions performed centrally including finance, risk and human resources. Although Westpac announced in June 2015 that it would implement a new organisational structure for its Australian Retail and Business Banking operations, up to 30 September 2015 the accounting and financial performance continue to be reported (both internally and externally) on the basis of the existing structure. Refer to Section 2.1 for further details. Westpac Group 2015 Full Year Results Announcement 99 Full Year financial results 2015 Notes to the consolidated financial statements Comparative changes Prior period comparatives were restated for the following business structure transfers:  Private Bank Asia operations undertaken in Westpac Institutional Bank (WIB) to Westpac Retail & Business Banking (Westpac RBB);  Relationship management of a number of clients from WIB to Westpac RBB; and  BankSA general insurance activities from St. George to BT Financial Group (Australia). 100 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 14. Group segment information (continued) The tables below present the segment results on a cash earnings basis for the Group: $m Net interest income Non-interest income Net operating incom e before operating expenses and im pairm ent charges Operating expenses Half Year Sept 15 Westpac Westpac Retail & St.George BT Financial Westpac New Business Banking Group Institutional Zealand Banking Group (Australia) Bank (A$) Other Divisions Group 3,295 1,928 232 809 811 230 7,305 722 282 1,068 788 228 127 3,215 4,017 2,210 1,300 1,597 1,039 357 10,520 (1,712) (828) (636) (665) (424) (116) (4,381) Impairment charges (250) (164) - 17 (14) (1) (412) Profit before incom e tax 2,055 1,218 664 949 601 240 5,727 Income tax expense Net profit attributable to non-controlling interests (617) (367) (200) (287) (161) (29) (1,661) - - (11) - (2) (11) (24) Cash earnings for the period 1,438 851 453 662 438 200 4,042 - (63) (13) - - 437 361 Net cash earnings adjustments Net profit for the period attributable to ow ners of Westpac Banking Corporation Total assets 1,438 788 440 662 438 637 4,403 291,647 188,094 35,813 123,735 71,538 101,329 812,156 Total liabilities 186,032 97,677 37,168 124,603 63,490 249,271 758,241 Half Year March 15 Westpac Westpac New Retail & St.George BT Financial Westpac Zealand Business Banking Group Institutional (A$) Banking Group (Australia) Bank Other Divisions Group $m Net interest income Non-interest income Net operating incom e before operating expenses and im pairm ent charges Operating expenses 3,100 1,840 216 836 779 163 6,934 735 273 1,124 670 229 55 3,086 3,835 2,113 1,340 1,506 1,008 218 10,020 (1,685) (801) (668) (624) (408) (68) (4,254) Impairment charges (221) (116) 4 22 (30) - (341) Profit before incom e tax 1,929 1,196 676 904 570 150 5,425 Income tax expense (579) (359) (204) (280) (156) (35) (1,613) - - (21) - (1) (12) (34) Net profit attributable to non-controlling interests Cash earnings for the period Net cash earnings adjustments 1,350 837 451 624 413 103 3,778 - (63) (10) - - (96) (169) Net profit for the period attributable to ow ners of Westpac Banking Corporation Total assets 1,350 774 441 624 413 7 3,609 284,180 180,689 34,500 124,212 74,977 97,403 795,961 Total liabilities 179,474 95,826 36,728 127,502 65,917 240,197 745,644 Westpac Group 2015 Full Year Results Announcement 101 Full Year financial results 2015 Notes to the consolidated financial statements Note 14. Group segment information (continued) $m Full Year Sept 15 Westpac Westpac Retail & St.George BT Financial Westpac New Business Banking Group Institutional Zealand Banking Group (Australia) Bank (A$) Other Divisions Group Net interest income 6,395 3,768 448 1,645 1,590 393 14,239 Non-interest income 1,457 555 2,192 1,458 457 182 6,301 Net operating incom e before operating expenses and im pairm ent charges Operating expenses 7,852 4,323 2,640 3,103 2,047 575 20,540 (3,397) (1,629) (1,304) (1,289) (832) (184) (8,635) Impairment charges (471) (280) 4 39 (44) (1) (753) Profit before incom e tax 3,984 2,414 1,340 1,853 1,171 390 11,152 (1,196) (726) (404) (567) (317) (64) (3,274) Income tax expense Net profit attributable to non-controlling interests Cash earnings for the period Net cash earnings adjustments - - (32) - (3) (23) (58) 2,788 1,688 904 1,286 851 303 7,820 - (126) (23) - - 341 192 Net profit for the period attributable to ow ners of Westpac Banking Corporation Total assets 2,788 1,562 881 1,286 851 644 8,012 291,647 188,094 35,813 123,735 71,538 101,329 812,156 Total liabilities 186,032 97,677 37,168 124,603 63,490 249,271 758,241 Full Year Sept 14 Westpac Westpac Retail & St.George BT Financial Westpac New Business Banking Group Institutional Zealand Banking Group (Australia) Bank (A$) Other Divisions Group $m Net interest income 5,953 3,531 406 1,658 1,455 493 13,496 Non-interest income 1,441 515 2,257 1,470 438 203 6,324 Net operating incom e before operating expenses and im pairm ent charges Operating expenses 7,394 4,046 2,663 3,128 1,893 696 19,820 (3,266) (1,559) (1,323) (1,174) (776) (148) (8,246) Impairment charges (436) (236) 2 135 (24) (91) (650) Profit before incom e tax 3,692 2,251 1,342 2,089 1,093 457 10,924 (1,109) (676) (403) (622) (300) (120) (3,230) Income tax expense Net profit attributable to non-controlling interests Cash earnings for the period Net cash earnings adjustments - - (39) - (3) (24) (66) 2,583 1,575 900 1,467 790 313 7,628 - (125) (22) - - 80 (67) Net profit for the period attributable to ow ners of Westpac Banking Corporation Total assets 2,583 1,450 878 1,467 790 393 7,561 276,648 175,302 31,803 118,892 65,874 102,323 770,842 Total liabilities 176,281 94,818 34,288 130,178 57,568 228,372 721,505 102 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 15. Notes to the consolidated cash flow statement % M ov't $m Reconciliation of net cash provided by/(used in) operating activities to net profit for the period1 Net profit for the period Adjustments: Depreciation, amortisation and impairment Impairment charges Other non-cash items Net (increase)/decrease in derivative financial instruments Net (decrease)/increase in current and deferred tax Net (increase)/decrease in life insurance assets and liabilities (Increase)/decrease in other operating assets: Accrued interest receivable Trading securities and financial assets designated at fair value Loans Receivables due from other financial institutions Regulatory deposits w ith central banks overseas Other assets (Decrease)/increase in other operating liabilities: Accrued interest payable Provisions Other financial liabilities at fair value through income statement Deposits and other borrow ings Payables due to other financial institutions Other liabilities Net cash provided by/(used in) operating activities Fair value of assets and liabilities of controlled entities and businesses acquired 2 Assets acquired: Cash and balances w ith central banks Derivative financial instruments Loans Identifiable intangible assets Property and equipment Other assets Total assets acquired Liabilities acquired: Provisions Deferred tax liabilities Debt issues Borrow ings Other liabilities Total liabilities acquired Fair value of identifiable net assets acquired Goodw ill Total Cash consideration Purchase of shares Replacement of intergroup funding Total cash consideration Cash consideration Less cash and cash equivalents acquired Cash paid (net of cash acquired) 1 2 % M ov't Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 4,426 3,642 22 8,068 7,625 6 1,126 480 (860) 1,481 101 545 404 587 10,249 (179) 107 19 large (86) (156) 1,671 884 (273) 11,730 (78) 1,020 756 900 (3,329) 332 64 17 (130) large (123) (182) (9) large (191) (156) 22 174 (59) large 115 (64) large 11,435 (20,781) 4,350 125 313 10,103 (18,788) (5,350) 372 (218) 13 11 (181) (66) large 21,538 (39,569) (1,000) 497 95 1,724 (35,734) 3,932 126 121 large 11 (125) large (21) (207) (295) (84) (842) 146 (65) (291) (1,137) (53) (1,174) large (3) (2,861) 8,425 2,563 159 9,972 (7,166) 101 (3,757) (64) (10,513) (60) large (168) large (195) (10,027) 8,526 (1,194) 95 (541) 9,079 34,229 9,419 (382) 28,371 large (75) (113) (125) (102) - - - - 149 30 7,895 56 80 6 8,216 (100) (100) (100) (100) (100) (100) (100) - - - - 11 25 488 6,368 24 6,916 1,300 225 1,525 (100) (100) (100) (100) (100) (100) (100) (100) (100) - - - - 1,525 6,368 7,893 7,893 (149) 7,744 (100) (100) (100) (100) (100) (100) The presentation has been revised to better reflect the nature of our business. Certain cash flows have been reclassified between operating activities and we have revised comparatives for consistency. These changes have had no impact on the reported net increase/decrease in cash and cash equivalents. Refers to the acquisition of select Australian businesses of Lloyds Banking Group during Full Year September 2014. Westpac Group 2015 Full Year Results Announcement 103 Full Year financial results 2015 Notes to the consolidated financial statements Note 15. Notes to the consolidated cash flow statement (continued) Non-cash financing activities $m Shares issued under the dividend reinvestment plan Issuance of loan capital Half Year Sept 15 Half Year March 15 1,048 - 364 - % M ov't Sept 15 Mar 15 188 - Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 1,412 - 529 (100) Details of the assets and liabilities of controlled entities over which control was lost1 $m Assets: Cash and balances w ith central banks Trading securities and financial assets designated at fair value Available-for-sale securities Loans Regulatory deposits w ith central banks overseas Property and equipment Deferred tax assets Goodw ill and other intangible assets Other assets Total assets Liabilities: Deposits and other borrow ings Debt issues Current tax liabilities Provisions Deferred tax liabilities Other liabilities Total liabilities Net assets Non-controlling interests Total equity attributable to ow ners of Westpac Banking Corporation Cash proceeds (net of transaction costs) Fair value of retained interest Total consideration Reserves recycled to income statement Gain/(loss) on disposal Reconciliation of cash proceeds from disposal Cash proceeds received Less: Cash deconsolidated Cash consideration received (net of transaction costs and cash held) Half Year Sept 15 Half Year March 15 95 - 75 90 226 8 11 36 450 84 1,075 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 Full Year Sept 15 Full Year Sept 14 - 95 - - - - 75 90 226 8 11 36 450 84 1,075 - - 267 20 14 98 23 55 477 598 (84) - - 267 20 14 98 23 55 477 598 (84) - - 514 743 745 1,488 62 1,036 - - 514 743 745 1,488 62 1,036 - - 743 (95) - - 743 (95) - - 648 - - 648 - - Restricted cash The amount of cash and cash equivalents not available for use at 30 September 2015 was $132 million (31 March 2015: $37 million, 30 September 2014: $35 million) for the Group. 1 Refers to the partial sale of BT Investment Management Limited (BTIM), disposal of The Warehouse Financial Services Limited and various Westpac Pacific operations. 104 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Notes to the consolidated financial statements Note 16. Contingent liabilities, contingent assets and credit commitments The Group is a party to financial instruments with off-balance sheet credit risk in the normal course of business to meet the financing needs of its customers and in managing its own risk profile. These financial instruments include commitments to extend credit, bill endorsements, financial guarantees, standby letters of credit and underwriting facilities. The Group’s exposure to credit loss in the event of non-performance by the other party is represented by the contract or notional amount of those financial instruments. However, some commitments to extend credit and provide underwriting facilities can be cancelled or revoked at any time at the Group’s option. As a significant proportion of these financial instruments are expected to expire without being drawn upon, the contract or notional amounts do not necessarily reflect future liquidity requirements. The Group uses the same credit policies in making commitments and conditional obligations as it does for onbalance sheet instruments. The Group takes collateral where it is considered necessary to support both on- and off-balance sheet financial instruments with credit risk. The Group evaluates each customer’s credit worthiness on a case-by-case basis. The amount of collateral taken, if deemed necessary, on the provision of a financial facility is based on management’s evaluation of the credit risk of the counterparty. $m Credit risk-related instrum ents Standby letters of credit and financial guarantees Trade letters of credit Non-financial guarantees Commitments to extend credit1 Other commitments Total credit risk-related instrum ents As at As at As at % M ov't % M ov't 30 Sept 2015 31 March 2015 30 Sept 2014 Sept 15 Mar 15 Sept 15 Sept 14 4,642 2,945 9,431 4,341 3,046 9,622 4,092 2,961 9,205 7 (3) (2) 13 (1) 2 174,391 184 191,593 166,933 333 184,275 159,131 763 176,152 4 (45) 4 10 (76) 9 Contingent assets The credit commitments shown in the table above also constitute contingent assets. These commitments would be classified as loans in the balance sheet on the contingent event occurring. Additional liabilities and commitments Litigation Contingent liabilities exist in respect of actual and potential claims and proceedings. An assessment of the Group’s likely loss has been made on a case-by-case basis for the purpose of the financial statements and specific provisions have been made where appropriate.  Since 2011, Westpac has been served with three class action proceedings brought on behalf of customers seeking to recover exception fees paid by those customers. Similar class actions have been commenced against several other Australian banks. Westpac has agreed with the plaintiffs to put the proceedings against Westpac on hold pending further developments in the litigation against one of those other banks. In April 2015, the Full Court of the Federal Court unanimously found all of the exception fees charged by that other bank to be lawful. The plaintiffs are currently appealing certain aspects of that judgment to the High Court of Australia. The appeal is scheduled to be heard in February 2016.  Westpac has been served with a class action proceeding brought on behalf of Westpac customers who borrowed money to invest in Storm Financial-badged investments. Westpac intends to defend these proceedings. As the two named applicants have not quantified the damages that they seek, and given the preliminary nature of these proceedings, it is not possible to estimate any potential liability at this stage. 1 Commitments to extend credit include all obligations on the part of the Group to provide credit facilities. As facilities may expire without being drawn upon, the notional amounts do not necessarily reflect future cash requirements. In addition to the commitments disclosed above at 30 September 2015, the Group offered $9.3 billion (31 March 2015: $12.3 billion, 30 September 2014: $8.0 billion) of facilities to customers, which had not yet been accepted. Westpac Group 2015 Full Year Results Announcement 105 Full Year financial results 2015 Notes to the consolidated financial statements Note 16. Contingent liabilities, contingent assets and credit commitments (continued) Industry reviews by regulators Globally, regulators continue to progress various reviews involving the financial services sector. The nature of these reviews can be wide ranging and, for example, currently include investigations into potential manipulation in financial markets. During the year, Westpac has received notices and requests for information from its regulators. The outcomes and total costs associated with such reviews are uncertain. Settlement risk The Group is subject to a credit risk exposure in the event that another financial institution fails to settle for its payments clearing activities. We seek to minimise credit risk arising from settlement risk in the payments system by aligning our processing method with the legal certainty of settlement in the relevant clearing system. Financial Claims Scheme Under the Financial Claims Scheme (FCS) the Australian Government provides depositors a free guarantee of deposits in eligible ADIs up to and including $250,000. The FCS applies to an eligible ADI if APRA has applied for the winding up of the ADI and the responsible Australian Government minister has declared that the FCS applies to the ADI. The Financial Claims Scheme (ADIs) Levy Act 2008 provides for the imposition of a levy to fund the excess of certain APRA FCS costs connected to an ADI. The levy would be imposed on liabilities of eligible ADIs to their depositors and cannot be more than 0.5% of the amount of those liabilities. Service agreements The maximum contingent liability for termination benefits in respect of service agreements with the CEO and other Group Key Management Personnel at 30 September 2015 was $15 million (2014: $16 million). Contingent tax risk The ATO is reviewing the taxation treatment of certain transactions undertaken by the Group in the course of normal business activities. Risk reviews and audits are also being undertaken by revenue authorities in other jurisdictions, as part of the normal revenue authority activity in those countries. The Group has assessed these and other taxation claims arising in Australia an delsewhere, including seeking independent advice where appropriate, and considers it holds appropriate provisions. Note 17. Subsequent events On 14 October 2015, Westpac announced a fully underwritten, pro rata accelerated renounceable entitlement offer to raise approximately $3.5 billion of share capital. The capital raised responds to changes in mortgage risk weights that will increase the amount of capital required to be held against mortgages by more than 50%, with increased regulatory requirement to be applied from 1 July 2016. Shares for the institutional component of the entitlement offer were issued on 29 October 2015 raising approximately $1.6 billion. Shares for the retail component for the remaining $1.9 billion are scheduled to be issued on 20 November 2015. No other matters have arisen since the year ended 30 September 2015 which is not otherwise dealt with in this report, that has significantly affected or may significantly affect the operations of the Group, the results of its operations or the state of affairs of the Group in subsequent periods. 106 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Statutory statements 4.8 Statement in relation to the audit of the financial statements PricewaterhouseCoopers has audited the financial statements contained within the Westpac 2015 financial report and has issued an unmodified audit report. A copy of their report is available with the Annual financial report. This full year results announcement has not been subject to audit by PricewaterhouseCoopers. The preceding financial information contained in Section 4 “Full Year 2015 reported financial information” includes financial information extracted from the audited financial statements together with financial information that has not been audited. Dated at Sydney this 2nd day of November 2015 for and on behalf of the Board. Tim Hartin Company Secretary Westpac Group 2015 Full Year Results Announcement 107 Full Year financial results 2015 Table of contents 5.0 Cash earnings supplementary information Note 1 Interest spread and margin analysis (cash earnings basis) 109 Note 2 Average balance sheet 110 Note 3 Net interest income (cash earnings basis) 112 Note 4 Non-interest income (cash earnings basis) 113 Note 5 Operating expense analysis (cash earnings basis) 114 Note 6 Deferred expenses 114 Note 7 Earnings per share (cash earnings basis) 115 Note 8 Group earnings reconciliation 116 Note 9 Divisional result and economic profit 120 108 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Cash earnings financial information Note 1. Interest spread and margin analysis (cash earnings basis) Half Year Sept 15 Half Year March 15 Full Year Sept 15 Full Year Sept 14 689,031 678,568 683,814 647,362 7,305 6,934 14,239 13,496 Interest spread 1.94% 1.87% 1.90% 1.89% Benefit of net non-interest bearing assets, liabilities and equity 0.17% 0.18% 0.18% 0.19% Net interest margin 2.11% 2.05% 2.08% 2.08% Westpac Retail & Business Banking 263,197 258,247 260,729 249,700 St.George Banking Group 167,092 162,136 164,621 154,420 BT Financial Group 16,305 15,846 16,076 15,018 Westpac Institutional Bank 86,456 88,895 87,672 81,753 Westpac New Zealand (A$) 69,207 68,335 68,772 64,047 Group Average interest-earning assets ($m) Net interest income ($m) Analysis by division Average interest-earning assets ($m ) Westpac Pacific 3,354 3,188 3,271 2,831 83,420 81,921 82,673 79,593 689,031 678,568 683,814 647,362 75,305 73,015 74,163 69,993 Westpac Retail & Business Banking 3,295 3,100 6,395 5,953 St.George Banking Group 1,928 1,840 3,768 3,531 BT Financial Group 232 216 448 406 Westpac Institutional Bank 809 836 1,645 1,658 Westpac New Zealand (A$) 811 779 1,590 1,455 83 83 166 140 147 80 227 353 7,305 6,934 14,239 13,496 880 832 1,712 1,592 Westpac Retail & Business Banking 2.50% 2.41% 2.45% 2.38% St.George Banking Group 2.30% 2.28% 2.29% 2.29% BT Financial Group 2.84% 2.73% 2.79% 2.70% Group Businesses Group total Westpac New Zealand (NZ$) Net interest incom e ($m ) 1 Westpac Pacific Group Businesses Group total Westpac New Zealand (NZ$) Interest m argin Westpac Institutional Bank 1.87% 1.89% 1.88% 2.03% Westpac New Zealand (NZ$) 2.33% 2.29% 2.31% 2.27% Westpac Pacific 4.94% 5.22% 5.07% 4.95% Group Businesses 0.35% 0.20% 0.27% 0.44% Group total 2.11% 2.05% 2.08% 2.08% 1 Includes capital benefit. Capital benefit represents the notional revenue earned on capital allocated to divisions under Westpac’s economic capital framework. Westpac Group 2015 Full Year Results Announcement 109 Full Year financial results 2015 Cash earnings financial information Note 2. Average balance sheet (cash earnings basis) Half Year 30 Septem ber 2015 Average Interest Average balance Rate $m $m % Assets Interest earning assets Receivables due from other financial institutions Trading securities and other financial assets designated at fair value Available-for-sale securities Regulatory deposits w ith central banks overseas Half Year 31 March 2015 Average Interest Average balance Rate $m $m % 10,527 33 0.6% 9,282 54 1.2% 30,216 46,650 1,069 428 852 (1) 2.8% 3.6% (0.2%) 43,141 37,124 1,225 604 782 13 2.8% 4.2% 2.1% Loans and other receivables 1 Total interest earning assets and interest incom e Non-interest earning assets Cash, receivables due from other financial institutions and regulatory deposits Derivative financial instruments Life insurance assets 600,569 689,031 14,455 15,767 4.8% 4.6% 587,796 678,568 15,077 16,530 5.1% 4.9% 2,249 50,706 12,203 1,689 48,087 10,974 All other assets 2 Total non-interest earning assets Total assets 53,347 118,505 807,536 50,503 111,253 789,821 Liabilities Interest bearing liabilities Payables due to other financial institutions Deposits and other borrow ings Loan capital 17,739 432,686 12,173 142 4,921 275 1.6% 2.3% 4.5% 17,942 434,347 11,106 162 5,748 260 1.8% 2.7% 4.7% Other interest bearing liabilities 3 Total interest bearing liabilities and interest expense Non-interest bearing liabilities Deposits and payables due to other financial institutions Derivative financial instruments Life insurance policy liabilities 180,637 643,235 3,124 8,462 3.4% 2.6% 174,612 638,007 3,426 9,596 3.9% 3.0% 36,287 54,506 10,589 32,783 49,095 9,478 All other liabilities 4 Total non-interest bearing liabilities Total liabilities Shareholders' equity Non-controlling interests Total equity Total liabilities and equity 11,274 112,656 755,891 50,794 851 51,645 807,536 11,681 103,037 741,044 47,920 857 48,777 789,821 Loans and other receivables 1 Australia New Zealand Other overseas 508,165 63,659 28,745 12,355 1,877 223 4.8% 5.9% 1.5% 496,752 63,037 28,007 12,935 1,933 209 5.2% 6.1% 1.5% Deposits and other borrow ings Australia New Zealand Other overseas 357,686 45,715 29,285 4,018 798 105 2.2% 3.5% 0.7% 356,709 45,394 32,244 4,797 845 106 2.7% 3.7% 0.7% 1 2 3 4 Other receivables includes other assets, cash and balances held with central banks. Includes property and equipment, goodwill and other intangible assets, other assets, deferred tax and non-interest bearing loans relating to mortgage offset accounts. Includes net impact of Treasury balance sheet management activities. Includes provisions for current and deferred income tax. 110 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Cash earnings financial information Note 2. Average balance sheet (cash earnings basis) Full Year 30 Septem ber 2015 Average Interest Average balance Rate % $m $m Assets Interest earning assets Receivables due from other financial institutions Trading securities and other financial assets designated at fair value Available-for-sale securities Regulatory deposits w ith central banks overseas Full Year 30 Septem ber 2014 Average Interest Average balance Rate $m $m % 9,906 87 0.9% 7,878 84 1.1% 36,661 41,900 1,147 1,032 1,634 12 2.8% 3.9% 1.0% 47,369 30,957 1,369 1,482 1,386 18 3.1% 4.5% 1.3% Loans and other receivables 1 Total interest earning assets and interest incom e Non-interest earning assets Cash, receivables due from other financial institutions and regulatory deposits Derivative financial instruments Life insurance assets 594,200 683,814 29,532 32,297 5.0% 4.7% 559,789 647,362 29,345 32,315 5.2% 5.0% 1,970 49,400 11,590 1,513 28,866 13,687 All other assets 2 Total non-interest earning assets Total assets 51,929 114,889 798,703 45,696 89,762 737,124 Liabilities Interest bearing liabilities Payables due to other financial institutions Deposits and other borrow ings Loan capital 17,840 433,514 11,641 304 10,669 535 1.7% 2.5% 4.6% 15,567 414,176 10,087 300 11,499 474 1.9% 2.8% 4.7% Other interest bearing liabilities 3 Total interest bearing liabilities and interest expense Non-interest bearing liabilities Deposits and payables due to other financial institutions Derivative financial instruments Life insurance policy liabilities 177,633 640,628 6,550 18,058 3.7% 2.8% 166,723 606,553 6,546 18,819 3.9% 3.1% 34,540 51,808 10,035 27,807 31,172 12,359 All other liabilities 4 Total non-interest bearing liabilities Total liabilities Shareholders' equity Non-controlling interests Total equity Total liabilities and equity 11,477 107,860 748,488 49,361 854 50,215 798,703 11,894 83,232 689,785 46,477 862 47,339 737,124 Loans and other receivables 1 Australia New Zealand Other overseas 502,474 63,349 28,377 25,290 3,810 432 5.0% 6.0% 1.5% 474,570 59,240 25,979 25,568 3,446 331 5.4% 5.8% 1.3% 2.9% Deposits and other borrow ings Australia 357,199 8,815 2.5% 342,385 9,850 New Zealand 45,555 1,643 3.6% 42,444 1,453 3.4% Other overseas 30,760 211 0.7% 29,347 196 0.7% 1 2 3 4 Other receivables includes other assets, cash and balances held with central banks. Includes property and equipment, goodwill and other intangible assets, other assets, deferred tax and non-interest bearing loans relating to mortgage offset accounts. Includes net impact of Treasury balance sheet management activities. Includes provisions for current and deferred income tax. Westpac Group 2015 Full Year Results Announcement 111 Full Year financial results 2015 Cash earnings financial information Note 3. Net interest income (cash earnings basis) % M ov't $m Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 % M ov't Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 Interest incom e Cash and balances w ith central banks 99 120 (18) 219 225 Receivables due from other financial institutions 33 54 (39) 87 84 4 Net ineffectiveness on qualifying hedges Trading securities and financial assets designated at fair value (4) (7) (43) (11) 9 large Available for sale securities Loans Regulatory deposits w ith central banks overseas Other interest income Total interest incom e (3) 428 604 (29) 1,032 1,482 (30) 852 782 9 1,634 1,386 18 14,348 14,959 (4) 29,307 29,104 13 (108) 12 18 (33) 12 5 140 17 7 143 15,767 16,530 32,297 32,315 - (1) (5) 1 Interest expense Payables due to other financial institutions (142) (162) (12) (304) (300) Deposits and other borrow ings (4,921) (5,748) (14) (10,669) (11,499) (7) 1 (6) Trading liabilities (1,051) (1,454) (28) (2,505) (2,660) Debt issues (1,993) (1,915) 4 (3,908) (3,813) 2 Loan capital (275) (260) 6 (535) (474) 13 88 Other interest expense Total interest expense Net interest incom e 112 Westpac Group 2015 Full Year Results Announcement (80) (57) (137) (73) (8,462) (9,596) (12) 40 (18,058) (18,819) (4) 7,305 6,934 5 14,239 13,496 6 Full Year financial results 2015 Cash earnings financial information Note 4. Non-interest income (cash earnings basis) $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Fees and com m issions Facility fees Transaction fees and commissions received Other non-risk fee income Total fees and com m issions 676 666 2 1,342 1,329 1 606 641 (5) 1,247 1,254 (1) 182 171 353 343 3 1,464 1,478 (1) 6 2,942 2,926 1 982 1,047 (6) 2,029 2,002 1 Wealth m anagem ent and insurance incom e Life insurance and funds management net operating income General insurance and lenders mortgage insurance net operating income Total w ealth m anagem ent and insurance incom e 108 87 1,090 1,134 24 (4) 195 254 (23) 2,224 2,256 (1) Trading incom e 1 Foreign exchange income 385 323 19 708 530 34 Other trading products Total trading incom e 154 102 51 256 487 (47) 539 425 27 964 1,017 (5) Other incom e Dividends received from other entities 5 7 12 11 9 88 15 large 103 97 6 1 1 - 2 - 5 (6) 183 (1) 12 (108) (14) (32) 56 (46) (100) 54 (3) (7) 57 (10) (14) 29 5 - Rental income on operating leases 11 23 Share of associates net profit 10 - Other 14 48 (71) 122 49 149 3,215 3,086 4 Net gain on disposal of assets Net gain/(loss) on ineffective hedges Net gain/(loss) on hedging overseas operations Net gain/(loss) on derivatives held for risk management purposes 2 Net gain/(loss) on financial instruments designated at fair value Gain on disposal of controlled entities Total other incom e Total non-interest incom e (29) (52) - - 5 - - 34 32 6 10 - 62 87 (29) - 171 125 37 6,301 6,324 - Wealth management and insurance income reconciliation $m BTFG non-interest income Net commission, premium, fee and banking income BTFG w ealth m anagem ent and insurance incom e Half Year Sept 15 1,068 (105) Half Year March 15 1,124 (104) 963 1,020 NZ w ealth management & insurance 69 69 WIB w ealth management 58 45 1,090 1,134 Total w ealth m anagem ent & insurance incom e 1 2 % M ov't Sept 15 Mar 15 (5) (1) (6) Full Year Sept 15 2,192 (209) Full Year Sept 14 2,257 (195) % M ov't Sept 15 Sept 14 (3) (7) (4) 1,983 2,062 - 138 131 5 29 103 63 63 2,224 2,256 (4) (1) Trading income represents a component of total markets income from WIB markets business, Westpac Pacific and Treasury foreign exchange operations in Australia and New Zealand. Net gain/(loss) on derivatives held for risk management purposes reflects the impact of economic hedges of foreign currency capital and foreign earnings. Westpac Group 2015 Full Year Results Announcement 113 Full Year financial results 2015 Cash earnings financial information Note 5. Operating expenses (cash earnings basis) % M ov't $m Half Year Sept 15 Half Year March 15 Sept 15 Mar 15 % M ov't Full Year Sept 15 Full Year Sept 14 Sept 15 Sept 14 Salaries and other staff expenses Employee remuneration, entitlements and on-costs Superannuation expense 1,994 2,039 (2) 4,033 3,963 2 180 182 (1) 362 336 8 Equity based compensation 87 87 - 174 184 (5) Restructuring costs 50 12 large 62 58 7 2,311 2,320 - 4,631 4,541 2 305 281 9 586 565 4 98 111 (12) 209 199 5 64 75 (15) 139 139 - 467 467 934 903 3 Total salaries and other staff expenses Equipm ent and occupancy expenses Operating lease rentals Depreciation of property and equipment Other Total equipm ent and occupancy expenses - Technology expenses 81 66 23 147 105 40 Amortisation and impairment of softw are assets Depreciation and impairment of IT equipment 312 257 21 569 493 15 Softw are and maintenance and licenses 113 106 7 219 195 12 Technology services 278 267 4 545 529 3 33 34 (3) 67 70 (4) Data processing Telecommunications 115 89 29 204 167 22 Total technology expenses 932 819 14 1,751 1,559 12 Other expenses Amortisation and impairment of intangible assets Non-lending losses Credit card loyalty programs 6 5 20 11 11 - 46 28 64 74 52 42 63 71 (11) 134 136 (1) Professional services 329 285 15 614 567 8 Postage and stationery 103 101 2 204 205 - 68 82 (17) 150 159 (6) Advertising 56 76 (26) 132 113 17 Total other expenses Other expenses 671 648 4 1,319 1,243 6 Operating expenses 1 4,381 4,254 3 8,635 8,246 5 Note 6. Deferred expenses $m As at 30 Sept 2015 As at 31 March 2015 As at 30 Sept 2014 % M ov't Sept 15 Mar 15 % M ov't Sept 15 Sept 14 Deferred acquisition costs 119 126 129 (6) (8) Other deferred expenditure 14 14 11 - 27 1 The presentation of the operating expenses has been revised to better reflect the nature of our business and we have revised comparatives for consistency. 114 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Cash earnings financial information Note 7. Earnings per share (cash earnings basis) $m Half Year Sept 15 Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Cash earnings Weighted average number of fully paid ordinary shares (millions) 4,042 3,778 7 7,820 7,628 3 3,152 3,115 1 3,134 3,109 1 Cash earnings per ordinary share (cents) 128.2 121.3 6 249.5 245.4 2 Half Year Sept 15 Half Year March 15 Full Year Sept 15 Full Year Sept 14 Reconciliation of ordinary shares on issue before the effect of ow n shares held (m illions) Opening balance Number of shares issued under the Dividend Reinvestment Plan (DRP) 3,120 3,109 3,109 3,109 64 11 75 - Closing balance 3,184 3,120 3,184 3,109 Westpac Group 2015 Full Year Results Announcement 115 Full Year financial results 2015 Cash earnings financial information Note 8. Group earnings reconciliation Cash Earnings adjustments Six months to 30 September 2015 $m Net interest income Fees and commission Wealth management and insurance income Trading income Other income Non-interest income Net operating income Salaries and other staff expenses Equipment and occupancy expenses Technology expenses Other expenses Operating expenses Core earnings Impairment charges Operating profit before tax Income tax expense Net profit Net profit attributable to non-controlling interests NET PROFIT ATTRIBUTABLE TO OWNERS OF WBC WBC Cash Earnings adjustments: Partial sale of BTIM Capitalised technology cost balances Amortisation of intangible assets Acquisition, transaction and integration expenses Lloyds tax adjustments Fair value (gain)/loss on economic hedges Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax provisions Bell litigation provision Fair value amortisation of financial instruments Cash earnings 1 Capitalised Amortisation Reported Partial sale of technology of intangible results BTIM cost balances assets 1 Acquisition, transaction Fair value and (gain)/loss on integration Lloyds tax economic expenses adjustments hedges Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax Bell litigation provisions provision Fair value amortisation of financial instruments Policyholder tax recoveries Operating leases Cash earnings 7,283 1,464 1,082 539 1,277 4,362 11,645 (2,349) (486) (1,455) (773) (5,063) 6,582 (412) 6,170 (1,744) 4,426 (23) 4,403 (1,036) (1,036) (1,036) 5 5 10 (1,026) (1,026) 361 (665) (665) 505 505 505 505 (151) 354 354 5 5 5 104 104 109 109 (32) 77 (1) 76 33 (1) 13 (2) 43 43 43 (12) 31 31 (64) (64) (64) 19 (104) (104) (85) (85) (85) 26 (59) (59) 3 3 3 3 (1) 2 2 (47) (47) (47) (47) (47) 11 (36) (36) - - - - - 55 55 55 55 55 (55) - (20) (20) (20) 20 20 - 7,305 1,464 1,090 539 122 3,215 10,520 (2,311) (467) (932) (671) (4,381) 6,139 (412) 5,727 (1,661) 4,066 (24) 4,042 (665) 354 76 31 (64) (59) 2 (36) 4,042 665 - (354) - (76) - (31) - 64 - 59 - (2) - 36 - - - - - - - - 4,042 Amortisation of intangible assets reflects the amortisation of St. George intangible assets including the core deposit intangible, credit card and financial planner relationships as well as intangible assets (management contracts) related to the JOHCM and Lloyds acquisition. 116 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Cash earnings financial information Note 8. Group earnings reconciliation (continued) Cash Earnings adjustments Six months to 31 March 2015 $m Net interest income Fees and commission Wealth management and insurance income Trading income Other income Non-interest income Net operating income Salaries and other staff expenses Equipment and occupancy expenses Technology expenses Other expenses Operating expenses Core earnings Impairment charges Operating profit before tax Income tax expense Net profit Net profit attributable to non-controlling interests NET PROFIT ATTRIBUTABLE TO OWNERS OF WBC WBC Cash Earnings adjustments: Partial sale of BTIM Capitalised technology cost balances Amortisation of intangible assets Acquisition, transaction and integration expenses Lloyds tax adjustments Fair value (gain)/loss on economic hedges Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax provisions Bell litigation provision Fair value amortisation of financial instruments Cash earnings 1 Capitalised Amortisation Reported Partial sale of technology of intangible results BTIM cost balances assets 1 Acquisition, Fair value transaction (gain)/loss on and economic integration Lloyds tax hedges expenses adjustments Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax Bell litigation provisions provision Fair value amortisation of financial instruments Policyholder tax recoveries Operating leases Cash earnings 6,984 1,478 1,146 425 (36) 3,013 9,997 (2,355) (468) (833) (754) (4,410) 5,587 (341) 5,246 (1,604) 3,642 (33) 3,609 - - 106 106 106 106 (32) 74 (1) 73 35 1 14 50 50 50 (15) 35 35 - (47) 85 85 38 38 38 (12) 26 26 (1) (1) (1) (1) (1) (1) 43 43 43 43 43 (6) 37 37 (2) (2) (2) (2) 1 (1) (1) - - - - (55) (55) (55) (55) (55) 55 - - 6,934 1,478 1,134 425 49 3,086 10,020 (2,320) (467) (819) (648) (4,254) 5,766 (341) 5,425 (1,613) 3,812 (34) 3,778 73 35 26 (1) 37 (1) 3,778 - - (73) - (35) - - (26) - 1 - (37) - 1 - - - - - - - 3,778 Amortisation of intangible assets reflects the amortisation of St. George intangible assets including the core deposit intangible, credit card and financial planner relationships as well as intangible assets (management contracts) related to the JOHCM and Lloyds acquisition. Westpac Group 2015 Full Year Results Announcement 117 Full Year financial results 2015 Cash earnings financial information Note 8. Group earnings reconciliation (continued) Cash Earnings adjustments Twelve months to 30 September 2015 $m Net interest income Fees and commission Wealth management and insurance income Trading income Other income Non-interest income Net operating income Salaries and other staff expenses Equipment and occupancy expenses Technology expenses Other expenses Operating expenses Core earnings Impairment charges Operating profit before tax Income tax expense Net profit Net profit attributable to non-controlling interests NET PROFIT ATTRIBUTABLE TO OWNERS OF WBC WBC Cash Earnings adjustments: Partial sale of BTIM Capitalised technology cost balances Amortisation of intangible assets Acquisition, transaction and integration expenses Lloyds tax adjustments Fair value (gain)/loss on economic hedges Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax provisions Bell litigation provision Fair value amortisation of financial instruments Cash earnings 1 Capitalised Amortisation Reported Partial sale of technology of intangible results BTIM cost balances assets 1 Acquisition, Fair value transaction (gain)/loss on and economic integration Lloyds tax hedges expenses adjustments Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax Bell litigation provisions provision Fair value amortisation of financial instruments Policyholder tax recoveries Operating leases Cash earnings 14,267 2,942 2,228 964 1,241 7,375 21,642 (4,704) (954) (2,288) (1,527) (9,473) 12,169 (753) 11,416 (3,348) 8,068 (56) 8,012 (1,036) (1,036) (1,036) 5 5 10 (1,026) (1,026) 361 (665) (665) 505 505 505 505 (151) 354 354 5 5 5 210 210 215 215 (64) 151 (2) 149 68 27 (2) 93 93 93 (27) 66 66 (64) (64) (64) (28) (19) (19) (47) (47) (47) 14 (33) (33) 2 2 2 2 (1) 1 1 (4) (4) (4) (4) (4) 5 1 1 (2) (2) (2) (2) 1 (1) (1) - - - - - (20) (20) (20) 20 20 - 14,239 2,942 2,224 964 171 6,301 20,540 (4,631) (934) (1,751) (1,319) (8,635) 11,905 (753) 11,152 (3,274) 7,878 (58) 7,820 (665) 354 149 66 (64) (33) 1 1 (1) 7,820 665 - (354) - (149) - (66) - 64 - 33 - (1) - (1) - 1 - - - - - - - 7,820 Amortisation of intangible assets reflects the amortisation of St. George intangible assets including the core deposit intangible, credit card and financial planner relationships as well as intangible assets (management contracts) related to the JOHCM and Lloyds acquisition. 118 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Cash earnings financial information Note 8. Group earnings reconciliation (continued) Cash Earnings adjustments Twelve months to 30 September 2014 $m Net interest income Fees and commission Wealth management and insurance income Trading income Other income Non-interest income Net operating income Salaries and other staff expenses Equipment and occupancy expenses Technology expenses Other expenses Operating expenses Core earnings Impairment charges Operating profit before tax Income tax expense Net profit Net profit attributable to non-controlling interests NET PROFIT ATTRIBUTABLE TO OWNERS OF WBC WBC Cash Earnings adjustments: Partial sale of BTIM Capitalised technology cost balances Amortisation of intangible assets Acquisition, transaction and integration expenses Lloyds tax adjustments Fair value (gain)/loss on economic hedges Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax provisions Bell litigation provision Fair value amortisation of financial instruments Cash earnings 1 Capitalised Amortisation Reported Partial sale of technology of intangible results BTIM cost balances assets 1 Acquisition, Fair value transaction (gain)/loss on and economic integration Lloyds tax hedges expenses adjustments Ineffective hedges Treasury shares Buyback of government guaranteed debt Westpac Bicentennial Foundation grant Prior period tax Bell litigation provisions provision Fair value amortisation of financial instruments Policyholder tax recoveries Operating leases Cash earnings 13,542 2,926 2,254 1,017 198 6,395 19,937 (4,571) (904) (1,574) (1,498) (8,547) 11,390 (650) 10,740 (3,115) 7,625 (64) 7,561 - - 212 212 212 212 (63) 149 (2) 147 30 1 15 18 64 64 64 (13) 51 51 - (77) (73) (73) (150) (150) (150) 45 (105) (105) 67 67 67 67 (21) 46 46 6 6 6 6 6 1 7 7 (60) (60) (60) (60) 18 (42) (42) 100 100 100 100 (30) 70 70 (70) (70) (70) (75) (75) (75) (75) 21 (54) (54) 24 24 24 24 (7) 17 17 (4) (4) (4) (4) (4) 4 - - 13,496 2,926 2,256 1,017 125 6,324 19,820 (4,541) (903) (1,559) (1,243) (8,246) 11,574 (650) 10,924 (3,230) 7,694 (66) 7,628 147 51 (105) 46 7 (42) 70 (70) (54) 17 7,628 - - (147) - (51) - - 105 - (46) - (7) - 42 - (70) - 70 - 54 - (17) - - - 7,628 Amortisation of intangible assets reflects the amortisation of St. George intangible assets including the core deposit intangible, credit card and financial planner relationships as well as intangible assets (management contracts) related to the JOHCM and Lloyds acquisition. Westpac Group 2015 Full Year Results Announcement 119 Full Year financial results 2015 Cash earnings financial information Note 9. Divisional result and economic profit Group economic profit is defined as cash earnings plus a franking benefit equivalent of 70% of the value of Australian tax expense less a capital charge calculated at 11% of average ordinary equity. Divisional economic profit is defined as cash earnings plus the franking benefit less a capital charge. The capital charge is calculated at 11% on allocated capital. Economic profit is used as a key measure of financial performance because it focuses on shareholder value generated by requiring a return in excess of cost of capital. Six m onths to 30 Septem ber 2015 $m Group Reported results Cash earnings adjustments 4,403 Westpac Retail & Business Banking St.George BT Financial Westpac Banking Group Institutional Group1 (Australia) 2 Bank Westpac New Zealand3 Westpac Pacific 1,438 788 440 662 438 - 63 13 - - - 1,438 851 453 662 438 61 (361) 61 Cash earnings 4,042 Franking benefit 1,056 432 257 135 194 - - Adjusted cash earnings 5,098 1,870 1,108 588 856 438 61 Average ordinary equity 50,794 11,424 8,232 3,303 8,343 3,611 375 Equity charge (2,802) Econom ic profit 2,296 Six m onths to 31 March 2015 $m Reported results Cash earnings adjustments Cash earnings Franking benefit Group (630) 1,240 Westpac Retail & Business Banking (454) (183) (460) (200) (21) 654 405 396 238 40 Westpac St.George BT Financial Group Institutional Banking Bank Group1 (Australia) 2 Westpac New Zealand3 Westpac Pacific 3,609 1,350 774 441 624 413 169 - 63 10 - - 59 - 3,778 1,350 837 451 624 413 59 972 405 251 133 169 - - Adjusted cash earnings 4,750 1,755 1,088 584 793 413 59 Average ordinary equity 47,920 10,983 7,973 3,090 8,367 3,619 385 Equity charge (2,628) Econom ic profit 2,122 Tw elve m onths to 30 Septem ber 2015 $m Reported results Cash earnings adjustments Group 8,012 (602) 1,153 Westpac Retail & Business Banking (437) (169) (459) (198) (21) 651 415 334 215 38 Westpac St.George BT Financial Group Institutional Banking Bank Group1 (Australia) 2 Westpac New Zealand3 Westpac Pacific 2,788 1,562 881 1,286 851 - 126 23 - - - 2,788 1,688 904 1,286 851 120 (192) 120 Cash earnings 7,820 Franking benefit 2,028 837 508 268 363 - - Adjusted cash earnings 9,848 3,625 2,196 1,172 1,649 851 120 Average ordinary equity 49,361 11,204 8,103 3,197 8,355 3,615 380 Equity charge (5,430) (1,232) 4,418 2,393 Econom ic profit Tw elve m onths to 30 Septem ber 2014 $m Reported results Group Westpac Retail & Business Banking (891) 1,305 (352) (919) (398) (42) 820 730 453 78 St.George BT Financial Westpac Banking Group Institutional Group1 (Australia) 2 Bank Westpac New Zealand3 Westpac Pacific 7,561 2,583 1,450 878 1,467 790 67 - 125 22 - - - Cash earnings 7,628 2,583 1,575 900 1,467 790 122 Franking benefit 1,975 776 473 260 419 - - Adjusted cash earnings 9,603 3,359 2,048 1,160 1,886 790 122 Average ordinary equity 46,477 9,682 7,318 2,842 7,970 3,750 389 Equity charge (5,112) (1,065) 4,491 2,294 Cash earnings adjustments Econom ic profit 1 2 3 (805) 1,243 (313) 847 (877) 1,009 122 (413) (43) 377 79 Cash earnings adjustment relates to amortisation of intangible assets including the core deposit intangible and credit cards related to the merger with St. George, as well as intangible assets related to Lloyds acquisition. Cash earnings adjustment reflects amortisation of intangible assets related to financial planner relationships following merger with St. George, as well as intangible assets from JOHCM acquisition. In A$ equivalents. 120 Westpac Group Interim 2015 ASX Profit Announcement Full Year financial results 2015 Other information 6.0 Other information 6.1 Disclosure regarding forward-looking statements This Full Year Financial Results Announcement contains statements that constitute ‘forward-looking statements’ within the meaning of Section 21E of the US Securities Exchange Act of 1934. Forward-looking statements are statements about matters that are not historical facts. Forward-looking statements appear in a number of places in this Full Year Financial Results Announcement and include statements regarding Westpac’s intent, belief or current expectations with respect to its business and operations, market conditions, results of operations and financial condition, including, without limitation, future loan loss provisions and financial support to certain borrowers. Words such as ‘will’, ‘may’, ‘expect’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘risk’ or other similar words are used to identify forward-looking statements. These forward-looking statements reflect Westpac’s current views with respect to future events and are subject to change, certain risks, uncertainties and assumptions which are, in many instances, beyond Westpac’s control, and have been made based upon management’s expectations and beliefs concerning future developments and their potential effect upon Westpac. There can be no assurance that future developments will be in accordance with Westpac’s expectations or that the effect of future developments on Westpac will be those anticipated. Actual results could differ materially from those expected, depending on the outcome of various factors, including, but not limited to:  the effect of, and changes in, laws, regulations, taxation or accounting standards or practices and government policy, particularly changes to liquidity, leverage and capital requirements;  the stability of Australian and international financial systems and disruptions to financial markets and any losses or business impacts Westpac or its customers or counterparties may experience as a result;  market volatility, including uncertain conditions in funding, equity and asset markets;  adverse asset, credit or capital market conditions;  the conduct, behaviour or practices of Westpac or its staff;  changes to Westpac’s credit ratings;  levels of inflation, interest rates, exchange rates and market and monetary fluctuations;  market liquidity and investor confidence;  changes in economic conditions, consumer spending, saving and borrowing habits in Australia, New Zealand and in other countries in which Westpac or its customers or counterparties conduct their operations and Westpac’s ability to maintain or to increase market share and control expenses;  the effects of competition in the geographic and business areas in which Westpac conducts its operations;  information security breaches, including cyberattacks;  reliability and security of Westpac’s technology and risks associated with changes to technology systems;  the timely development and acceptance of new products and services and the perceived overall value of these products and services by customers;  the effectiveness of Westpac’s risk management policies, including internal processes, systems and employees;  the incidence or severity of Westpac insured events;  the occurrence of environmental change or external events in countries in which Westpac or its customers or counterparties conduct their operations;  internal and external events which may adversely impact Westpac’s reputation;  changes to the value of Westpac’s intangible assets;  changes in political, social or economic conditions in any of the major markets in which Westpac or its customers or counterparties operate;  the success of strategic decisions involving diversification or innovation, in addition to business expansion and integration of new businesses; and  various other factors beyond Westpac’s control. The above list is not exhaustive. For certain other factors that may impact on forward-looking statements made by Westpac, refer to ‘Risk factors’ in the 2015 Annual Report. When relying on forward-looking statements to make decisions with respect to Westpac, investors and others should carefully consider the foregoing factors and other uncertainties and events. Westpac Group 2015 Full Year Results Announcement 121 Full Year financial results 2015 Other information 6.1 Disclosure regarding forward-looking statements (continued) Westpac is under no obligation to update any forward-looking statements contained in this Full Year Financial Results Announcement, whether as a result of new information, future events or otherwise, after the date of this Full Year Financial Results Announcement. 6.2 Websites Information contained in or accessible through the websites mentioned in this Full Year Financial Results Announcement does not form part of this Full Year Financial Results Announcement unless specifically stating that it is incorporated by reference and forms part of this Full Year Financial Results Announcement. All references in this Full Year Financial Results Announcement to websites are inactive textual references and are for information only. 6.3 Credit ratings1 Long Term Short Term Fitch Ratings AA- F1+ Moody's Investor Services Aa2 P-1 Standard & Poor's AA- A-1+ Rating agency 6.4 Dividend reinvestment plan The Group operates a DRP that is available to holders of fully paid ordinary shares who are resident in, or whose address on the register of shareholders is in Australia or New Zealand. As noted in Section 2.5, the Directors have made certain determinations in relation to the calculation of the Market Price which will apply to the DRP for the 2015 final dividend only. Shareholders who wish to commence participation in the DRP, or to vary their current participation election, must do so by 5.00pm (AEST) on 16 November 2015. Shareholders can provide these instructions by:  For shareholders with holdings that have a market value of less than A$50,000 (for a single holding) or less than A$200,000 (per shareholding held within a Link Market Services portfolio), logging into the Westpac share registrar’s website at www.linkmarketservices.com.au and electing into the DRP or amending their existing instructions online; or  Completing and returning a DRP Application or Variation form to Westpac’s share registry. Registry contact details are listed in Section 6.6. 6.5 Changes in control of Group entities During the twelve months ended 30 September 2015 the following controlled entities were formed, acquired or reinstated:  Crusade ABS Series 2015-1 Trust (formed 13 March 2015);  Data Republic Pty Limited (acquired 20 November 2014);  Series 2014-2 WST Trust (formed 4 December 2014);  Series 2015-1 WST Trust (formed 29 May 2015); and  Westpac Notice Saver PIE Fund (formed 1 December 2014). During the twelve months ended 30 September 2015 the following controlled entities ceased to be controlled:  Bella Trust (terminated 2 February 2015);  BLE Capital Investments Pty Limited (deregistered 5 November 2014);  BLE Capital Limited (deregistered 14 January 2015);  BLE Development Pty Limited (deregistered 5 November 2014);  BT Investment Management Limited and its controlled entities (partial sale on 23 June 2015 reduced ownership from 59.1% to 31.0%, now equity accounted);  Crusade CP Trust No 52 (terminated 29 September 2015);  Crusade CP Trust No 55 (terminated 29 September 2015); 1 As at 30 September 2015. 122 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Other information  Crusade Trust No.1A of 2005 (terminated 2 February 2015);  G.C.L. Investments Pty Limited (deregistered 24 September 2015);  General Credits Holdings Pty Limited (deregistered 24 September 2015);  Nationwide Management Pty Limited (deregistered 17 September 2015);  North Ryde Office Trust (terminated 29 May 2015);  Packaging Properties 1 Pty Limited (deregistered 24 February 2015);  Packaging Properties 2 Pty Limited (deregistered 24 February 2015);  Packaging Properties 3 Pty Limited (deregistered 24 February 2015);  Series 2007-1G WST Trust (terminated 14 April 2015);  St. George Procurement Management Pty Limited (deregistered 30 March 2015);  Teuton Pty Limited (deregistered 19 August 2015);  The Warehouse Financial Services Limited (sold 30 September 2015);  Westpac Bank Samoa Limited (sold 10 July 2015);  Westpac Bank of Tonga (sold 10 July 2015);  Westpac Equipment Finance (No. 1) Pty Limited (deregistered 16 August 2015);  Westpac Group Investments Australia Pty Limited (deregistered 20 May 2015);  Westpac Investments U.K. Limited (dissolved 21 October 2014); and  Westpac Pacific Limited Partnership (dissolved 5 June 2015). 6.6 Financial calendar and Share Registry details Westpac shares are listed on the securities exchanges in Australia (ASX) and New Zealand and as American Depository Receipts in New York. Westpac Capital Notes, Westpac Convertible Preference Shares (Westpac CPS), Westpac Capital Notes 2, Westpac Capital Notes 3, Westpac Subordinated Notes and Westpac Subordinated Notes II are listed on the ASX. Important dates to note: Westpac Ordinary Shares (ASX code: WBC) Ex-dividend date for final dividend Record date for final dividend Annual General Meeting Final Dividend Payable Financial Half Year end Interim results and dividend announcement Ex-dividend date for interim dividend Record date for interim dividend Interim dividend payable Financial Year end Final results and dividend announcement Ex-dividend date for final dividend Record date for final dividend Annual General Meeting Final dividend payable 1 2 3 4 5 11 November 2015 13 November 20151 11 December 2015 21 December 2015 31 March 2016 2 May 2016 12 May 2016 13 May 20162 4 July 2016 30 September 2016 7 November 2016 14 November 2016 15 November 20163,5 9 December 20164 21 December 20165 Record date for 2015 final dividend in New York – 12 November 2015. Record date for 2016 interim dividend in New York – 12 May 2016. Record date for 2016 final dividend in New York – 14 November 2016. Details regarding the location of this meeting and the business to be dealt with will be contained in the separate Notice of Meeting sent to shareholders in November 2016. Dates will be confirmed at the time of announcing the 2016 final results. Westpac Group 2015 Full Year Results Announcement 123 Full Year financial results 2015 Other information Westpac Capital Notes (ASX code: WBCPD) Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution 25 February 2016 29 February 2016 8 March 2016 30 May 2016 31 May 2016 8 June 2016 30 August 2016 31 August 2016 8 September 2016 29 November 2016 30 November 2016 8 December 2016 Westpac Capital Notes 2 (ASX code: WBCPE) Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution 11 March 2016 15 March 2016 23 March 2016 14 June 2016 15 June 2016 23 June 2016 14 September 2016 15 September 2016 23 September 2016 14 December 2016 15 December 2016 23 December 2016 Westpac Capital Notes 3 (ASX code: WBCPF) Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution Ex-dividend date for quarterly distribution Record date for quarterly distribution Payment date for quarterly distribution 10 March 2016 11 March 20161 22 March 2016 10 June 2016 14 June 2016 22 June 2016 13 September 2016 14 September 2016 22 September 2016 13 December 2016 14 December 2016 22 December 2016 Westpac Convertible Preference Shares (Westpac CPS) (ASX code: WBCPC) Ex-dividend date for semi-annual dividend Record date for semi-annual dividend Payment date for semi-annual dividend Ex-dividend date for semi-annual dividend Record date for semi-annual dividend Payment date for semi-annual dividend 1 22 March 2016 23 March 2016 31 March 2016 21 September 2016 22 September 2016 30 September 2016 Immediately preceding business day when a record date falls on a non-ASX business day. 124 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Other information Westpac Subordinated Notes (ASX code: WBCHA) Ex-interest date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-interest date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest 11 February 2016 15 February 2016 23 February 2016 12 May 2016 13 May 20161 23 May 2016 12 August 2016 15 August 2016 23 August 2016 14 November 2016 15 November 2016 23 November 2016 Westpac Subordinated Notes II (ASX code: WBCHB) Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest Ex-dividend date for quarterly interest Record date for quarterly interest Payment date for quarterly interest 10 February 2016 12 February 20161 22 February 2016 12 May 2016 13 May 20161 23 May 20162 11 August 2016 12 August 20161 22 August 2016 11 November 2016 14 November 2016 22 November 2016 Share Registries Australia New Zealand Ordinary shares on the main register, Westpac Capital Notes, Westpac Capital Notes 2, Westpac Capital Notes 3, Westpac Convertible Preference Shares, Westpac Subordinated Notes and Westpac Subordinated Notes II Link Market Services Limited Level 12, 680 George Street Sydney NSW 2000 Australia Postal Address: Locked Bag A6015, Sydney South NSW 1235 Website: www.linkmarketservices.com.au Email: westpac@linkmarketservices.com.au Telephone: 1800 804 255 (toll free in Australia) International: +61 1800 804 255 Ordinary shares on the New Zealand branch register Link Market Services Limited Level 7, Zurich House, 21 Queens Street Auckland 1010 New Zealand Postal Address: P.O. Box 91976, Auckland 1142, New Zealand Website: www.linkmarketservices.co.nz Email: enquiries@linkmarketservices.co.nz Telephone: 0800 002 727 (toll free in New Zealand) International: +64 9 375 5998 New York For further information contact: Depositary in USA for American Depositary Shares The Bank of New York Mellon PO Box 30170 College Station TX 77842-3170 USA Website: www.bnymellon.com/shareowner Email: shrrelations@bnymellon.com Telephone: +1 888 269 2377 (toll free in US) International: +1 201 680 6825 Media: David Lording, Westpac Media Relations, +61 2 8219 8512 1 2 Analysts and Investors: Andrew Bowden, Head of Investor Relations, +61 2 8253 4008 Immediately preceding business day when a record date falls on a non-ASX business day. Next business day when a payment date falls on a non-ASX business day. Westpac Group 2015 Full Year Results Announcement 125 Full Year financial results 2015 Other information 6.7 Exchange rates 6.7.1 Exchange rates against A$ Tw elve m onths to/as at 30 Septem ber 2015 Currency US$ 30 Septem ber 2014 Average Spot Average Spot 0.7865 0.6997 0.9211 0.8768 GBP 0.5087 0.4615 0.5560 0.5384 NZ$ 1.0802 1.0983 1.0937 1.1195 30 Septem ber 2015 Average Spot Six m onths to/as at Currency 31 March 2015 Average Spot 30 Septem ber 2014 Average Spot US$ 0.7507 0.6997 0.8225 0.7635 0.9298 GBP 0.4873 0.4615 0.5302 0.5167 0.5542 0.5284 NZ$ 1.0896 1.0983 1.0708 1.0202 1.0901 1.1195 6.7.2 0.8768 Westpac New Zealand division performance (A$ equivalent to Section 3.5) Westpac New Zealand operations provide banking, wealth and insurance products and services to New Zealand consumer, business and institutional customers. The New Zealand wealth business includes New Zealand Life Company and BT New Zealand. Results for the Second Half 2015, First Half 2015, Full Year 2015 and Full Year 2014 have been converted into Australian dollars (A$) at the average exchange rates each month, the average rates for the reporting periods are: 1.0896, 1.0708, 1.0802 and 1.0937. Half Year Sept 15 $m Half Year March 15 % M ov't Sept 15 Mar 15 Full Year Sept 15 Full Year Sept 14 % M ov't Sept 15 Sept 14 Net interest income 811 779 4 1,590 1,455 Non-interest income 228 229 - 457 438 4 1,039 1,008 3 2,047 1,893 8 Net operating income (424) (408) 4 Core earnings Operating expenses 615 600 3 Impairment charges (14) (30) (53) (832) 1,215 (44) (776) 1,117 (24) 9 7 9 83 601 570 5 (163) (157) 4 (320) (303) 6 Cash earnings 438 413 6 851 790 8 Economic profit 238 215 11 453 377 20 Operating profit before tax Tax and non-controlling interests 1,171 1,093 7 Expense to income ratio 40.9% 40.6% 34bps 40.8% 41.0% (24bps) Net interest margin 2.33% 2.29% 4bps 2.31% 2.27% 4bps As at Sept 15 As at March 15 % M ov't Sept 15 Mar 15 As at Sept 15 As at Sept 14 % M ov't Sept 15 Sept 14 $bn Deposits 1 47.3 50.4 (6) 47.3 44.1 Net loans 2 62.8 65.3 (4) 62.8 57.7 75.2% 77.3% 75.2% 76.5% Deposit to loan ratio (211bps) 7 9 (125bps) Total assets 71.5 75.0 (5) 71.5 65.9 9 Total committed exposure 90.0 93.0 (3) 90.0 82.8 9 7.9 7.4 7 7.9 6.9 14 Liquid assets 3 69.2 68.3 1 68.8 64.0 7 Funds under management 5.9 5.9 - 5.9 4.9 20 Funds under administration 1.8 1.9 (5) 1.8 1.5 20 Average interest-earning assets 1 2 3 Deposits refer to total customer deposits. Net loans refer to customer loans. Averages are calculated over six months for the halves and twelve months for the Full Year. 126 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Other information 6.7.3 Impact of exchange rate movements on Group results Half Year Sept 15 vs Half Year March 15 Cash earnings FX impact Grow th grow th $m ex-FX Full Year Sept 15 vs Full Year Sept 14 Cash earnings FX impact Grow th grow th $m ex-FX Net interest income 5% (6) 5% 6% 61 5% Non-interest income 4% 19 4% 0% 94 (2%) Net operating income 5% 13 5% 4% 155 3% Operating expenses 3% (4) 3% 5% (51) 4% Core earnings Impairment charges 6% 9 6% 3% 104 2% 21% 1 21% 16% (1) 16% Operating profit before incom e tax 6% 10 5% 2% 103 1% Income tax expense 3% (4) 3% 1% (31) 0% Net profit Net profit attributable to non-controlling interests Cash earnings 6.7.4 7% 6 7% 2% 72 1% (29%) - (29%) (12%) - (12%) 7% 6 7% 3% 72 2% Exchange rate risk on future NZ$ earnings Westpac’s policy in relation to the hedging of the future earnings of the Group’s New Zealand division is to manage the economic risk where Westpac believes there is a likelihood of depreciation of NZ$ against A$. Westpac manages these flows over a time horizon under which up to 100% of the expected earnings for the following twelve months and 50% of the expected earnings for the subsequent twelve months can be hedged. As at 30 September 2015, Westpac has hedges in place for forecast Full Year 2016 earnings (average rate $1.09). Westpac Group 2015 Full Year Results Announcement 127 Full Year financial results 2015 Glossary 7.0 Glossary Shareholder value Earnings per ordinary share Net profit attributable to the owners of WBC divided by the weighted average ordinary shares (reported). Cash earnings per ordinary share Cash earnings divided by the weighted average ordinary shares (cash earnings basis). Weighted average ordinary shares (cash earnings) Weighted average number of fully paid ordinary shares listed on the ASX for the relevant period. Weighted average ordinary shares (reported) Weighted average number of fully paid ordinary shares listed on the ASX for the relevant period less Westpac shares held by the Group (‘Treasury shares’). Fully franked dividends per ordinary shares (cents) Dividends paid out of retained profits which carry a credit for Australian company income tax paid by Westpac. Dividend payout ratio – net profit Ordinary dividend per share divided by net profit per share attributable to the owners of WBC. Dividend payout ratio – cash earnings Ordinary dividend to be paid divided by cash earnings. Return on equity (ROE) Net profit attributable to the owners of WBC divided by average ordinary equity. Cash ROE Cash earnings divided by average ordinary equity. Cash earnings to average tangible equity (ROTE) Cash earnings divided by average tangible ordinary equity. Economic profit – Group Cash earnings less a capital charge calculated at 11% of average ordinary equity plus a value on franking credits calculated as 70% of the Group’s Australian tax expense. Economic profit – Divisions Cash earnings less a capital charge calculated at 11% of allocated capital plus 70% of the value of Australian tax expense. Average ordinary equity Average total equity less average non-controlling interests. Average tangible ordinary equity Average ordinary equity less average goodwill and other intangible assets (excluding capitalised software). Net tangible assets per ordinary share Net tangible assets (total equity less goodwill and other intangible assets less minority interests) divided by the number of ordinary shares on issue (reported). Productivity and efficiency Expense to income ratio Operating expenses divided by net operating income. Total banking expense to income ratio Total banking operating expenses divided by total banking operating revenue. Total banking business includes Westpac RBB, St. George Banking Group, WIB (excluding Hastings), Private Bank (part of BTFG), New Zealand banking operations, Westpac Pacific and the Group Businesses. Full-time equivalent employees (FTE) A calculation based on the number of hours worked by full and part-time employees as part of their normal duties. For example, the full-time equivalent of one FTE is 76 hours paid work per fortnight. Revenue per FTE Total operating income divided by the average number of FTE for the period. Business performance Net interest spread The difference between the average yield on all interest-earning assets and the average rate paid on interest bearing liabilities. Net interest margin Calculated by dividing net interest income by average interest-earning assets. Average interestearning assets The average balance of assets held by the Group that generate interest income. Where possible, daily balances are used to calculate the average balance for the period. Average interestbearing liabilities The average balance of liabilities owed by the Group that incur an interest expense. Where possible, daily balances are used to calculate the average balance for the period. Divisional margin Net interest income (including capital benefit) for a division as a percentage of the average interest earning assets for that division. 128 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Glossary Capital adequacy Total regulatory capital ratio Total regulatory capital divided by risk weighted assets, as defined by APRA. Tier 1 capital ratio Total tier 1 capital divided by risk weighted assets, as defined by APRA. Common equity tier 1 capital ratio Total common equity capital divided by risk weighted assets, as defined by APRA. Risk weighted assets (RWA) Assets (both on and off-balance sheet) are risk weighted according to each asset’s inherent potential for default and what the likely losses would be in case of default. In the case of non asset backed risks (ie. market and operational risk), RWA is determined by multiplying the capital requirements for those risks by 12.5. Credit risk weighted assets (Credit RWA) Credit risk weighted assets represent risk weighted assets (on-balance sheet and off-balance sheet) that relate to credit exposures and therefore exclude market risk, operational risk, interest rate risk in the banking book and other assets. Internationally comparable capital ratios Internationally comparable regulatory capital ratios are Westpac’s estimated ratios after adjusting the capital ratios determined under APRA Basel III regulations for various items. Analysis aligns with the APRA study titled “International capital comparison study” dated 13 July 2015. Leverage ratio The leverage ratio is defined by APRA as Tier 1 capital divided by ‘exposure measure’ and is expressed as a percentage. ‘Exposure measure’ includes on-balance sheet exposures, derivatives exposures, securities financing transaction (SFT) exposures and other off-balance sheet exposures. Asset quality Individually assessed provisions (IAPs) Provisions raised for losses that have already been incurred on loans that are known to be impaired and are assessed on an individual basis. The estimated losses on these impaired loans is based on expected future cash flows discounted to their present value and, as this discount unwinds, interest will be recognised in the income statement. Collectively assessed provisions (CAPs) Loans not found to be individually impaired or significant will be collectively assessed in pools of similar assets with similar risk characteristics. The size of the provision is an estimate of the losses already incurred and will be estimated on the basis of historical loss experience for assets with credit characteristics similar to those in the collective pool. The historical loss experience will be adjusted based on current observable data. Impaired assets Includes exposures that have deteriorated to the point where full collection of interest and principal is in doubt, based on an assessment of the customer’s outlook, cashflow, and the net realisation of value of assets to which recourse is held: 1. facilities 90 days or more past due, and full recovery is not in doubt: exposures where contractual payments are 90 or more days in arrears and the net realisable value of assets to which recourse is held may not be sufficient to allow full collection of interest and principal, including overdrafts or other revolving facilities that remain continuously outside approved limits by material amounts for 90 or more calendar days; 2. non-accrual assets: exposures with individually assessed impairment provisions held against them, excluding restructured loans; 3. restructured assets: exposures where the original contractual terms have been formally modified to provide for concessions of interest or principal for reasons related to the financial difficulties of the customer; 4. other assets acquired through security enforcement (includes other real estate owned): includes the value of any other assets acquired as full or partial settlement of outstanding obligations through the enforcement of security arrangements; and 5. any other assets where the full collection of interest and principal is in doubt. 90 days past due and not impaired Includes facilities where: Watchlist and substandard Loan facilities where customers are experiencing operating weakness and financial difficulty but are not expected to incur loss of interest or principal. Stressed assets Impaired assets, 90 days past due and not impaired and watchlist and substandard. Total committed exposure (TCE) Represents the sum of the committed portion of direct lending (including funds placement overall and deposits placed), contingent and pre-settlement risk plus the committed portion of secondary market trading and underwriting risk. 1. contractual payments of interest and/or principal are 90 or more calendar days overdue, including overdrafts or other revolving facilities that remain continuously outside approved limits by material amounts for 90 or more calendar days; or 2. an order has been sought for the customer’s bankruptcy or similar legal action has been instituted which may avoid or delay repayment of its credit obligations; and 3. the estimated net realisable value of assets/security to which Westpac has recourse is sufficient to cover repayment of all principal and interest, or which are not secured but there is a reasonable expectation that full recovery or the amount due will be made and interest is being taken to profit on an accrual basis. These facilities, while in default, are not treated as impaired for accounting purposes. Westpac Group 2015 Full Year Results Announcement 129 Full Year financial results 2015 Glossary Other Full Year 2015 Twelve months ended 30 September 2015. Full Year 2014 Twelve months ended 30 September 2014. Second Half 2015 Six months ended 30 September 2015. First Half 2015 Six months ended 31 March 2015. Prior corresponding period Refers to the twelve months ended 30 September 2014. Prior half / Prior period Refers to the six months ended 31 March 2015. JOHCM Refers to J O Hambro Capital Management, a company incorporated in the United Kingdom and acquired by BTIM in October 2011. Lloyds Refers to the acquisition of select Australian businesses of Lloyds Banking Group including Capital Finance Australia Limited and BOS International (Australia) Ltd on 31 December 2013. Products per customer Source: Roy Morgan Research, Respondents aged 18+, 6 month rolling average, September 2015. Products Per Customer (PPC) results are based on the total number of ‘Banking and Finance’ products from the ‘Institution Group’ held by a ‘Retail and Business Banking (RBB)’ customer. The figure is calculated by dividing the total number of Banking and Finance products held by RBB customers at the ‘Institution Group’ by its total RBB number of customers. Wealth penetration metric Data based on Roy Morgan Research, Respondents aged 14+. Wealth penetration is defined as the number of Australians who have Wealth Management or Insurance with each Group and who also have Traditional Banking products with each Group as a proportion of the number of Australians who have Traditional Banking products with each Group, calculated as the 12 month rolling average to September 2015. Traditional Banking consists of Deposit or Transaction Accounts, Mortgages, Personal Lending or Major Cards. Wealth Management consists of Managed Investments or Superannuation. Insurance consists of Vehicle Insurance, Home Insurance (Building, Contents, Valuable Items), Life Insurance (Life Insurance, Disability Insurance, Income Protection or Replacement Insurance), Household and Property Insurance – Landlord, Business Insurance, Loan Insurance and Public Liability Insurance. WRBB includes Westpac, Bank of Melbourne (until Jul 2011), BT, Challenge Bank, RAMS (until Dec 2011) and Rothschild. SBG includes St. George, Advance Bank, ASGARD, BankSA, Bank of Melbourne (from Aug 2011), Barclays, Dragondirect, Sealcorp and RAMS (from Jan 2012). WBC Group includes WRBB and SBG. Customer satisfaction – overall business Source: DBM Consultants Business Financial Services Monitor, September 2015, 6MMA. MFI customers, all businesses. The Customer Satisfaction score is an average of customer satisfaction ratings of the customer’s main financial institution for business banking on a scale of 0 to 10 (0 means ‘extremely dissatisfied’ and 10 means ‘extremely satisfied’). Customer satisfaction – overall consumer Source: Roy Morgan Research, September 2015, 6MMA. Main Financial Institution (as defined by the customer). Satisfaction ratings are based on the relationship with the financial institution. Customers must have at least a Deposit/Transaction account relationship with the institution and are aged 14 or over. Satisfaction is the percentage of customers who answered ‘Very’ or ‘Fairly satisfied’ with their overall relationship with their MFI. Business NPS Source: DBM Consultants Business Financial Services Monitor, September 2015, 6MMA, MFI customers, all businesses. Consumer NPS Source: Roy Morgan Research, September 2015, six month moving average (6MMA). Main Financial Institution (MFI), as defined by the customer. Consumers aged 14 and over. Women in Leadership The proportion of women (permanent and maximum term) in people leadership roles or senior roles of influence as a proportion of all leaders across the Group. Includes CEO, Executive Team, General Managers, Senior Managers as direct reports to General Managers and the next two levels of management. Excludes Westpac Pacific. Run-off Scheduled and unscheduled repayments and debt repayments (from for example property sales, external refinancing), net of redraws. Credit Value Adjustment (CVA) CVA adjusts the fair value of over-the-counter derivatives for credit risk. CVA is employed on the majority of derivative positions and reflects the market view of the counterparty credit risk. A Debit Valuation Adjustment (DVA) is employed to adjust for our own credit risk. Funding Valuation Adjustment (FVA) FVA reflects the estimated present value of the future market funding cost or benefit associated with funding uncollateralised derivatives. Liquidity Coverage Ratio (LCR) An APRA requirement to maintain an adequate level of unencumbered high quality liquid assets, to meet liquidity needs for a 30 calendar day period under an APRA-defined severe stress scenario. Absent a situation of financial stress, the value of the LCR must not be less than 100%, effective 1 January 2015. LCR is calculated as the percentage ratio of stock of HQLA and CLF over the total net cash out flows in a modelled 30 day defined stressed scenario. 130 Westpac Group 2015 Full Year Results Announcement Full Year financial results 2015 Glossary Other (continued) High Quality Liquid Assets (HQLA) As defined by APRA in Australian Prudential Standard APS210 Liquidity, including BS-13 qualifying liquid assets, less RBA open repos funding end of day ESA balances with the RBA. Third party liquid assets HQLA and non LCR qualifying liquid assets, but excludes internally securitised assets that are eligible for a repurchase agreement with the RBA and RBNZ. Total liquid assets Third party liquid assets and internally securitised assets that are eligible for a repurchase agreement with the RBA and RBNZ. Committed Liquidity Facility (CLF) The RBA makes available to Australian Authorised Deposit-taking Institutions a CLF that, subject to qualifying conditions, can be accessed to meet LCR requirements under APS210 Liquidity. Divisional results Divisional results are presented on a management reporting basis. Internal charges and transfer pricing adjustments are included in the performance of each division reflecting the management structure rather than the legal entity (these results cannot be compared to results for individual legal entities). Where management reporting structures or accounting classifications have changed, financial results for comparative periods have been revised and may differ from results previously reported. Overhead costs are allocated to revenue generating divisions. The Group’s internal transfer pricing frameworks facilitate risk transfer, profitability measurement, capital allocation and divisional alignment, tailored to the jurisdictions in which the Group operates. Transfer pricing allows the Group to measure the relative contribution of products and divisions to the Group’s interest margin and other dimensions of performance. Key components of the Group’s transfer pricing frameworks are funds transfer pricing for interest rate and liquidity risk and allocation of basis and contingent liquidity costs, including capital allocation. Westpac Group 2015 Full Year Results Announcement 131