OFFICE or THE SECRETARY DEPARTMENT OF HEALTH HUMAN SERVICES - a - 4041552-7335, [300}363101 i333 - i404) 552-?334. (soc) 53?-?697 (FAX) (404) saacsm - 11 Of?ce for Civil Rights, Region IV 6] Street, S.W. I Atlanta Federal Center, Suite I6T70 Atlanta, GA 30303-3909 June 5, 2014 Ms. Andrea Wilson, RHIA, CIPP, CIPPXG VHA Privacy Implementation Coordinator Infonnation Access and Privacy Of?ce- Department of Veterans Affairs-Veterans Health Administration 310 Vennont Ave, NW Washington, DC 20420 Re: OCR Reference Number: 12-142636 Dear Ms. Wilson: OCR enforces the Privacy, Security, and Breach Noti?cation Rules, and also enforces Federal civil rights laws which prohibit discrimination in the delivery of health and human services because of race, color, national origin, disability, age, and under certain circumstances, sex and religion. communication used. For example, when discussing patient health information orally with another provider in proximity of others, a doctor may be able to reasonably safeguard the information by lowering hisr'her voice. In this matter, the complainant alleges the incidental use or disclosure of PHI was not permissible, either because reasonable safeguards were not in place to prevent the use or disclosure andfor because the minimum necessary standard was not implemented when it should have been. Pursuant to its authority under 45 C.F.R. 160.304(a) and OCR has determined to resolve this matter informally through the provision of technical assistance to VI-IA. To that end, OCR has enclosed material explaining the Privacy Rule provisions related to Incidental Uses and Disclosures, Reasonable Safeguards, and the Minimum Necessary requirement. You are encouraged to review these materials closely and to share them with your staff as part of the Health Insurance Portability and Accountability Act (HIPAA) training you provide to your workforce. You are also encouraged to assess and determine whether there may have been an incident of noncompliance as alleged by the complainant in this matter, and, if so, to take the steps necessary to ensure such noncompliance does not occur in the future. Please contact OCR if you need further information regarding the allegations in this matter. Should OCR receive a similar allegation of noncompliance against VHA in the future, OCR may initiate a formal investigation of that matter. Based on the foregoing, OCR is closing this case without further action, effective the date of this letter. determination as stated in this letter applies only to the allegations in this complaint that were reviewed by OCR. Under the Freedom of Information Act, we may be required to release this letter and other infonnatiou about this case upon request by the public. In the event OCR receives such a request, we will make every effort, as permitted by law, to protect information that identi?es individuals or that, if released, could constitute a clearly unwarranted invasion of personal privacy. I If you have any questions regarding this matter, please contact Sonya Hanafi, Investigator, at (404) 562-7865 (Voice) or (404) 562?7884 (TDD). Regional Manager Office for Civil Rights Enclosures: Incidental Disclosures Reasonable Safeguards Minimum Necessary