From: Am Red 10

Sent: Tuesdmr April 05' 2mm 41 

To Requ'mal Exeiull NHO - crime-r 'er VPs Di --
DwigionsAH e! - NHQ ALL Di - Internal Parme NHL: - 
and Higher

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Distributed to. Regional Chapter Executives Chapter Disaster Diwsmn Stall (DDEs.
and Regional Disaster Officers DCS National Headquarters Sta/f and internal Panners'

VPs andAbm/e' NHQ

The following message is flom Harvey Johnson. Senior Vice Plesidenl. Disastel Cycle Selvices:

 

In the summer of 2013, we began to implement Disaster Cycle Services reengineering. Reengineering
provided us with tools to assess and adapt our structure, processes and governance in an often-changing
environment. We have also affected by other organizational changes that happened around us as part of
the FY17 planning initiative. As a DCS Team, we adjusted well because we kept our focus on the delivery
of service to clients: providing more service with better quality to more clients.

Keeping that same focus, we took on a challenge to evaluate the organizational structure of Disaster
Cycle Services. Our goal was to restructure the NHQ organization to free up resources for investment in
capabilities that would sharpen our support of the mission. We wanted to be better positioned to support
our regional workforce of volunteers and employees.

We are announcing today that we are ready to implement a new NHQ Disaster Cycle Services
organizational structure. It’s important to know that these changes only affect DCS national headquarters
employees, and do not affect front-line disaster staff in the field.

 
 We are slimming down from 106 positions to 89, eliminating three Vice President positions
with their administrative support, and grant-funded positions as those grants expire. There are
very few changes at the Director- and Manager-level and below, so most headquarters/field
interaction will not be affected.

 We’re aligning the Operations team with the DCS Concept of Operations into an Incident
Command System-oriented structure to reinforce clear and consistent lines of communication
and accountability between the field and national headquarters—in both steady-state and
national level disaster operation.

 We are realigning some of our staff elements and moving some of our employees from one
position to another—all to put the right people in the right positions to gain the most benefit from
their skills.

 We’re investing to add to strength in areas needed to better serve the mission and the field:
the regional response program, readiness, recovery services, data analytics, information
management, situational awareness and decision support.

 
As a result of all these actions, Disaster Cycle Services will be stronger and more focused on enabling
mission success in the field. Moreover, the restructure will allow us to invest $1 million in net savings
generated by the changes to support Level 3 disaster relief operations next fiscal year.

 
Please be mindful that as a result of these changes, some members of our national headquarters will be
departing the organization and others will be transitioning to new roles. I want to be clear that these
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 decisions were not easy, but were made in the best interest of the organization. Those valued employees
who have had their positions eliminated will be able to apply for other positions in the Red Cross. They
have been notified, as have all those who have been impacted by a direct change in reporting
relationships.

The effective date for the new reporting structures will be Monday, April 11, and we will publish a new
organizational chart at that time.

 
From headquarters through the divisions and to the regions and chapters, we continue on the path set for
us through reengineering. That path teaches us to embrace continuous improvement as an avenue to
better serving the public and those impacted by disaster, and to do so in a manner that consistently
makes best use of donor dollars. That path also reminds us to extend care and consideration within our
own team, being mindful and respectful of our teammates. We’ve done that through this restructuring—
we will be stronger and our clients will be better-served. 

Respectfully,
Harvey

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