Regional Directors Meeting 28 June 2016 Talking Points on American Red Cross Concerns Continuity of Personnel- High turnover has caused confusion as to the proper Point of Contact for local Directors when attempting to contact ARC. This is an issue not only during disaster response but for planning purposes as well. Communications with local Directors- Opening/closing shelters without notifying local OHSEP. Not returning telephone calls/emails. Evacuation Support – Food, Snacks and Water for Parish Pick Up Points Shelter Support – Lack of support in shelter management and wrap around services during recent shelter operations in St.John/Ouachita/Calcasieu Parishes How does the ARC propose to support the Point to Point/Blended shelter operations that they are committed to which include the following; Natchitoches NSU-PE Majors Building 500 evacuees from St. Bernard West Carroll Lingo Center 450 evacuees from St. John Ouachita Marbles Recreation Center 465 evacuees from St. John Adler Recreation Center 496 evacuees from St.John Johnson Recreation Center 452 evacuees from St.John West Monroe Sports Complex 250 evacuees from Plaquemine Robinson Center 445 evacuees from Lafourche Benoit Center 576 evacuees from Lafourche Powell Street Community Center 452 evacuees from Lafourche. This totals a commitment to 9 facilities with a total number of 4,086 evacuees. Note: ARC was committed to the Monroe Civic Center in Ouachita Parish for 3000 Terrebonne Parish evacuees. Because of the concern that the ARC could not provide support for this facility, shelter management has been contracted with the Oklahoma Shelter Team. The same is true of the facilities at Grambling State University for 1000 evacuees. General ConcernStatewide there is a serious concern among Parish OHSEP Directors as to whether the ARC is prepared to provide the disaster response services that they traditionally have delivered.