Ms Jugs? mm Case 2:14-cv-01374 Document 934-3 Filed 07/29/16 Page 1 of 1 PagelD 33296 Status Update West Virginia American Water, the Army National Guard, and our inter agency partners, are working around the clock to restore service to all of our Kanawha Valley Customers. At this time, we have lifted the Do Not Use order for approximately 39,000 customers. The ban can be lifted in only those areas where acceptable test results have been confirmed. We are taking samples at numerous points throughout our 3,000-square mile service area across nine counties. So far, the 30 sampling teams have collected almost 1,000 test samples. Test samples are being analyzed at five labs located in Charleston, WV, Columbus, Ohio and Pittsburgh, PA. The Army National Guard also has provided three mobile labs, which are processing samples at our Kanawha Valley Treatment Plant. The processing time for these samples, including travel across our broad service area and processing at the labs, is averaging between 6-12 hours. Thank you for your patience and we will continue to update you as we make progress restoring your service. {1