CONFIDENTIAL OREGON HARBOR OF HOPE A PLACE WHERE HOPE CAN BE RESTORED 2400 NW Front Ave Portiand, 0R Don Mazziotti don@donmazziotti.com OREGON HARBOR OF HOPE Table of Contents Executive Summary 1 Opportunity Opportunity 3 Problem 8: Solution 3 Clients Sewed 5 Comparison 8: Collaboration 6 Execution 9 Fundraising Plan 9 Operations lO Milestones 8; Metrics 17 Organization 1 9 Overview 19 Team 9 Financial Plan 21 Forecast 2 1 Funding 2 Expenses for 100 people sewed 23 CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, tradesecret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Executive Summary Opp ortunity Problem Hie Need is Urgent. During 2014 and 2015, chronic homelessness in Oregon increased by nearly 60%, the highest rate in the nation. 7" Nearly 2000 people are currently living on die streets of Portland. Many citizens of Portland feel unsafe visiting places such as the downtown area and hike/bike paths. The cost of housing is rising and people with the lowest income are being pushed to homelessness. There are many causes but only one conclusion: We must step up now to create new solutions. *from the National Alliance to End Homelessness Solution A Communizj/Paimersth to Serve the Ciromoa?y Homeless and Unsbefz?ered Indz'rdduais ofPoirZand The Oregon Harbor of Hope (OI-1H) is a nonpro?t initiative collaborating with a range of community partners to develop a multi?service hub helping unsheltered people and the chronically homeless transition to healthy. productive lives in permanent housing. The OHH is not just a concept - it is a visionary plan that is already under way. A Board of Directors has been established. $250,000 in seed money has been raised and an experienced leadership team has been put into place to make this plan a reality. Studies are being conducted and partnerships are being established with nonpro?ts, faith?based groups, local government and private sector leaders for advice and support. The Terminal 1 site in industrial downtown Portland meets key location c1iteria for this facility: 1%ng to professional and oomun?y sembes. - Located nearpublzc transportation lines. Mama] Phase I site preparation and su??iojenz? Land for the minor: oftbe project. - Near hospitals churches and employment oppornzm'z?ies. CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, trade~secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - safe and en Wronmenrally acceptable. - An array of?zz?w?e development Op?b?s. Because time is of the essence, intends to develop the full?service facility in two phases. hi Phase 1 (18 months), the fonner Nike track facility at Terminal 1 Will be temporarily built out to establish a safe, secure shelter with basic services. This shelter Will be available by end of Q4 2016 for 100?200 people and will be operated for a limited duration while the full?service facility (Phase 2) is developed. Currently, OI-H-I is in the process of raising the funds (approximately $1 million) needed to operate the facility for this ?rst 18?month phase. in. Phase 2, Ol-H-l will build a ?restoration center campus" with multi?diniensional services to aid in the transition of guests from homelessness to health and productivity. With much needed private and public support, Phase 2 hopes to open in 2018. It is important to note that this Phase 2 facility will not be a ?warehouse." This campus will be an environment created to give its guests a safe and secure place to experience community and dignity along with a vast array of services in a "town?like," aesthetically beautiful setting . From mental health services and drug and alcohol recovery, to job training and affordable housing, the best practices of our local non? pro?ts and service providers will be provided to all who reside on the campus. In short, will be designed by local leaders to serve Portland's most vulnerable population. As a community. Portland cannot wait any longer and Portland cannot afford to fail. CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, tradesecret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Opportunity Problem 8: Solution Problem Worth Solving The number of people living on the streets of Portland and experiencing homelessness is growing by the day. With housing costs rapidly increasing and a rapidly growing in?ux of middle class transplants. there is not enough affordable housing for people with lower incomes. Currently, there are also not enough shelter beds in the City to provide basic services for people experiencing homelessness. This has caused an increase in the visibility of people living on the streets. The Portland Continuum of Care has worked diligently to keep the homeless population from growing. but engagement of people living on the streets has be en challenging due to the fact that homelessness has spread through the community. Additionally, the public is rapidly losing patience with the issue and is eager for new approaches to solve the problem. All of ?iese factors have motivated the business community to come to the table to offer new solutions and resources. Our Solution With Portland?s rapidly growing population, there are limited options for locations to house and provide services for people experiencing homelessness. The availability of Terminal 1 as an option to provide shelter and basic services is critical because: - The existing structure is big enough to take in 400 people over time. which will provide an opportunity to humanely and ef?ciently engage people for basic services and shelter. - It is near other critical services. meaning clients will be able to connect to ongoing partner services within the community. - The site is large enough to develop the longer?term vision without having to move the shelter residents. With rain and colder temperatures coming soon, the responsible course of action is to ?nd a place to provide shelter and basic care as soon as possible. Key members of the business community have rallied around the concept of a shelter with low barriers to entry that can provide relief to people living in the streets. The Ol-lH solution will be unique in that it will be a low?demand facility. This means the number of programmatic requirements will be reduced in order to meet people in their current life situation with very little restriction. OHH and its partners will work from a value of "engaging ?rst" rather than ?housing ?rst" in CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains oonfidentiat, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE order to clearly understand the needs and hepes of its guests. To that end, in addition to shelter, OHH will seek to provide a place of new beginnings. Ol-ll-l will establish partnerships throughout the continuum of care and work to connect guests to needed services based on their personal hopes and needs. Problem Statistics - Half of the Portland homeless population are living in the streets. almost double the national average, according to aggregate data collected by HUD from Point?in?time Counts. - There is currently a shortage of 650 shelter beds throughout the city according to the Joint Of?ce of Homeless Services in Portland - According to polls in recent months, the homeless problem is the No. 1 issue to the people of Portland - The emergence of several hundred people along the Springwater Corridor created one of the largest homeless camps in the US. The camp was closed, but many new camps have since emerged. Our Impact OHH has spoken with dozens of stakeholders currently working in the homeless services sector in Portland and nearly all of them acknowledge the need for a new solution and increased resource to solve the homeless problem. CHI-I will collaborate with local service providers that are currently doing this work in the community. The goal will be to find the best practice providers in the community and insert them into the appropriate role in working with guests at the facility. OHH has studied several working models across the country and believes that the best Phase 1 model for the city of Portland is that of a place where people experiencing homelessness can come and experience low programmatic expectations (low-demand) in a facility that is run in partnership with the best service providers in the community. OHH strongly behaves that Opening the shelter at Terminal 1 will have the following positive impacts on the City: - Provide a safe and humane place for people living in the streets to have their basic needs met. - Provide a facility that facilitates more ef?cient service coordination among key providers. - Provide an opportunity to better engage with people and then connect them to the next step of care in their recovery plans. - Reduce the number of people living on the streets, providing a feeling of greater safety for the citizens of Portland. CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential. tradeseoret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Roadmap The immediate and most important goal of is to provide a shelter and basic services for 100? 200 people currently living on the streets of Portland. The plan is to gradually increase capacity to 200 people over a 12?month period. While the facility will have capacity for up to 400 people, OHl-l plans to work out the operational kinks to 100 before expanding. Outlined in later sections of the document are the key partners needed to accomplish this goal. Looking toward Phase 2, plans to evaluate the need for additional services and resources to help our guests successfully accomplish the goals in their recoveiy plans. The ultimate facility goal will be to connect our clients to the care they need to help them transition to new homes with the support they need to realize sustained stability and hope. Clients Served Demographics The target client for the shelter at Teiminal 1 will be single men and women currently living on the streets of Portland. They must meet the following eligibility criteria: - Unaccompanied Adults? single men and women (couples are allowed) - Currently homeless according to HUD de?nition Priority will be given to the following subpopulations: - Individuals considered to be the most vulnerable as evidenced by the vulnerability index - individuals that meet the HUD de?nition of chronic homelessness The following groups will not be eligible for shelter at terminal - Unaccompanied minors (Under 18) - Families with children Current Needs The greatest problem to be solved with the homeless situation in Portland is reducing the number of people living in the streets. There is a great need for increased shelter beds that provide a safe and secure place for people to have their most immediate needs met. With the growing number of people CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains con?dential, trade?secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE living on the streets of Portland, it is clear after meeting with advocate groups that a successful new shelter pro gram will need to embody the following elements: - Low barriers to entry - Ability for couples to enter and sleep in the same space - Willingness to engage and meet people where they are in their personal lives - A partnership govemance model with people experiencing homelessness - The shelter must be safe Future Needs In order for the project to be successful it will need to focus on how people enter and successfully move out of the new shelter. The goal is that the shelter would be a temporary stop in someone's recovery and journey to permanent housing. The initial focus should be on preparing the shelter for opening and ensuring that it can support peoples' basic needs. The focus should then move to Phase 2 and achieving the following objectives to ensure the long?term success of the model: - Identify and establish key partners needed to help people advance in their own personal recovery plans . Develop technology systems that integrate with (Homeless Management lnfonnation System) MS. 0 Build transitional and permanent housing partnerships for campus graduates. - Identify community and faith groups that would consider supporting individuals as they transition out of the shelter Comparison 8: Collaboration Current Alternatives There were other models that were considered before the current Phase 1 shelter approach for Terminal 1. The other key models that were considered were: - Open several smaller shelters of 100 people or less throughout the city Adopt a housing ?rst approach and move people straight into housing - Develop some of the existing camps and rest areas to be able to receive more people CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Our Difference Ultimately arrived at the need for a larger shelter with supportive services for the following reasons: - The low?demand shelter for Phase 1 of OHI-I is a response to one of Portland's biggest problems? the growing number of people living on the streets. The longer term vision of OHH will include a multi?service center. permanent housing and much more. This ?rst phase will lay a foundation for a strong collaborative partnership model that addresses the root causes of homelessness - OHH believes in the value of engaging people ?rst, meaning we meet people where they are and help them achieve their life goals and dreams. Some guests will have to move at the pace at which resources are available, but the goal will be for the resources to match the hopes and dreams of our guests. - There is value in peer support. With the right positive structure and culture, people can learn from each omer and advance in their own personal recovery - By having many people in one location, supportive care can be centralized, which in turn reduces costs for local agencies and government hinders. There is a strong peer?support culture in Portland that has potential to make a profound impact on the current issue. - This isn't just another shelter. Its a low?demand shelter, meaning the traditional rule?based behavioral shelter model will not be imposed. OHH will meet people where they are. Gaps to Pill The following key gaps will need to be ?lled before the shelter opens: - Identify and execute Letter of lntent (LCD with Food provider - Identify and execute LOI with Mental Health service partner - Identify and execute LOI with Substance Abuse service partner - Execute LOI with the identi?ed medical provider, Northwest Acute Care Specialist - Identify and execute LOI with and operations and facility manager Potential Partners Since June 1, 2016 we have been working to establish partnerships with the following groups to help make this vision come true: CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - Multonornah County - Pontiand Mayor's Of?ce - Union Gospel Mission - Right to Dream Too - Meyer Family Trust - Blanchet House - Meyers and Lee Consulting Finn Central City Concern Sisters of the Road - Oregon Health Share - Northwest Acute Care - Portland City Serve and more CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, tradesecret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Execution Fundraising Plan Fundraising Goals and Sources The funds needed to improve the facility at tenninal one are in the range of Additionally there is furniture ?xture and equipment needed pn'or to opening. The plan to raise the funds to improve the warehouse is to solicit individuals. Businesses, churches and individuals have already made signi?cant commitments to donate in whole or in part the following items: - Medical treatment and services - Architectural services - Lockers used to store personal belongings Mobile showers and bathrooms - Animal food and care - Computers and printers - Of?ce furniture - Sleeping mats - Beds and sheets It is estimated that it will cost about $400.000e500,000 to run the low?demand shelter for the ?rst six months. The plan is to have those funds committed from the business community and foundations prior to the opening of the facility. The OHH Board is working daily to raise the start?up and operational funds needed. The goal is to have $750,000 committed by November lst. thdraising Methods The following fundraising methods will be utilized to raise start-up and operational funds: - Grants will be submitted to foundations to provide funding for the ?rst six months of operations. - Individuals with the ability to give signi?cant gifts will be solicited. in order to cultivate the relationship with prospective donors, they will be given the following items: . Copy of the Feasibility Report by Meyers and Lee Consulting CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - The phase one Business Plan - Site plans from Ankrom and Moisan Architects. - Board members of OHH will make the asks of potential donors directly in person or over the phone. Contact information for prospective donors will be tracked, and they will begin to receive regular newsletters about the progress of both Phase 1 and Phase 2 of OHH. - Lastly, a event for Phase 1 is being planned for the Fall. The goal will be to recruit new donors and volunteers to support the ongoing needs of the low?demand shelter. Operations Locations 8; Facilities The physical address for the proposed Terminal 1 facility is 2400 NW. Front Ave. The site has an existing 96,000 sq. ft. building that will function as the shelter area. The building is in good condition and with some minor improvements will provide a good space for 12?18 months to provide safe shelter and basic services. The followmg reasons make the location ideal for serving people experiencing homelessness: l. Proximity to social services, ie., health, food, behavioral health, spiritual care, etc. 2. Access to transit, bicycle, walking, transit for people with disabilities 4. Access to employment for a variety of skill pro?les. 5. Secure, but part of the local environment and not isolated. 6. Adequate parking available on or off?site. The location is also ideal because the land provides enough space for future services and housing to be developed on?site if planned in future development of the project. The existing structure at Terminal 1 will have the following developments completed in order to have it ready to open for Phase 1 services: - Shower and restroom trailers will be brought on site - Air ?ow solutions for the building (using high vent fans) - Heaters (portable) CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - New windows, where necessary [to be re-installed) Specialized Skills In order to operate the shelter successfully and safely. OHH recommends that all staff and peers will have the following training or experience: - Verbal/Trauma de?escalation - Assertive Engagement - Mental health basics - Crisis lnteivention Training (CIT) - Basics of Recoveiy Oriented Systems of Care (ROSC) - training - HIPAA Training - Trauma informed care Cultural responsiveness and principles of non-discrimination Programs 8c Services Overview of Key Program Elements: - A 24/7 shelter, with appropriate entry and exit rules and hours - A low-barrier shelter inviting individuals in with their pets, panners, and a reasonable number of possessions. as well as without restriction related to whether they are living with addiction, physical or mental disabilities, legal histories, and other circumstances that might screen them out of other shelters, provided that they are able to meet appropriate behavioral expectations in and around the facility. - Operate according to shared standards of behavior for all guests and staff that are appropriate to the populations served and ensure non?discrimination on the basis of all protected statuses covered by the City of Portland?s and Multnomah County?s civil rights ordinances. - Shared standards of behavior will closely align with existing low?banier shelter models in Portland and across the US. - Open initially with up to 100 individuals, with the capacity to expand to 200 people over a six to twelve?month period. CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains con?dential, tradesecret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - lnitial 100 guests will be accepted 10 per day for the ?rst 10 days. - After the ?rst 100 guests, growth will take place only after organizational program, policy and procedure is found to be effective for the ?rst 100 members. - Access is by reservation through a process that is simple and that ensures equitable access to communities of color and other underserved communities; there is no walk?up access. - Intake for the facility will take place in the day room of Union Gospel Mssion four days a week in the afternoon. Intake will be run by UGIVI and OHH in partnership. Those who meet intake requirement, composed of "house rules? will be shuttled to the OHH facility from UGM. (Note: House rules for the low barrier shelter will be very similar to those at low barrier shelters rules that ensure guests agree to do no harm to themselves or others at the facility, agree they will not bring drugs, alcohol. or weapons of any type into the building and will agree to conduct themselves in a manner that appropriate to guests of a low barrier shelter.) - Once in the shelter, guests retain their bed for as long as needed, provided they continue to comply with the behavioral expectations within and in the community adjacent to the shelter. - Initially guests will be given a temporary bed (mat) in a ?transient pod.? Once the guest shows an interest in staying in the facility on a basis, an intent to follow the rules and an interested in becoming a part of the community they will be moved to a "provisional" pod where they will be given the opportunity to serve others in the community with job opportunities within the facility. When a bed becomes available, members of the provisional pod will be moved into the ?program pods" where bed and space allocation is more signi?cant than the provisional or transient pods. - If guests are absent for more than three consecutive days or four days in a one?week period, their mat/bed will be given to someone else in need of shelter. - Sewe adults aged 18 and over, with a priority for single women, couples, Veterans, people over 55, and people with disabilities. - Provide appropriate bedding, lighting, climate control, ventilation, and sanitation to protect the health and well?being of occupants. - Provide adequate personal hygiene services, including bathrooms. showers. sinks, and showers. - Provide meals, at least two per day, on site. Meals may not be prepared on site, but they will be served on site. The plan is to lean heavily on volunteers to serve meals. CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - Provide sta? the shelter with no fewer than 1 person per 35 individuals during awake hours. and 1 person per 50 during sleeping hours. Sta?ng may need to be higher depending on space layout and programming. Offer space on site and actively engage in coordination with social service partners to assist guests with housing placement and support services. - Limited case management will be available for those guests in transient beds. More extensive. ongoing case management will be offered to those guests who are in provisional or program beds. Case management opportunities will be partly identi?ed in the intake process for the facility. - Organizational partnerships with nonpro?ts in the community are being formed to have needed guest services. Current partnerships in negotiation are peer support, case management, medical and mental health and food service partners to be on site. - Connect guests to next levels of support, including substance abuse treatment, mental health services. job training, housing relocation and more. These services will not be on?site for phase 1, but partnerships will be established to help individuals achieve their hopes and dreams. - Organizational partnerships with nonpro?ts who provide needed services for guests are current being established. These partners will either come to weekly to supply resources for programs such as housing and job training, or will serve as referral partners. Referral partners will take referrals from Ol-ll-l case managers and will see guests from their offices to supply needed resources. Treat guests in accordance with the principles of "Assertive Engagement? and o?er a grievance process in which a neutral stall member reviews complaints and responds in a timely manner. - Guests will be allowed to stay in the facility for an inde?nite time period as long as they are adhering to the facility guest rules. For those guests who are not adhering to the low barrier rules, peer support specialists will be used to help guests exit ?'om the facility. Guests can also choose to self?exit at any time. Regulatory Requirements for Facility Operator 0 The Shelter will have a non?profit operator with the organizational capacity to effectively run the shelter at up to its maximum proposed scale, alone or in partnership with other organizations. - The operator will be eligible to contract with the City of Portland and Multnomah County for services. CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, trade?secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE - Data Collection/Reporting: The operator will collect, enter, and report data on all guests using Service Point, the community?s Homeless Management Information System, in accordance with local data standards, policies and procedures. The goal is to collect the data necessary to facilitate a culture of learning and constant impIOVement. - Transportation Plan: The operator will develop and implement a transportation plan for the guests that is appropriate to the shelter scale and the need of guests to access services off?site. - Safety Plan: OHH is in the process of developing a safety and security plan that addresses personal and property safety on site and in the adjacent area. This plan will include routine coordination with Central Precinct of the Portland Police Bureau and crime prevention team at the Of?ce of Neighborhood involvement. It will also involve people currently experiencing homelessness to ensure that they feel safe and secure in at Oregon Harbor of HOpe. - Community Engagement/Communications Plan: A Neighborhood engagement workgroup has been formed and will begin meeting in October, 2018. This group is comprised of members of specific neighborhood associations as well as "at large members." This workgroup will begin to meet before the facility is opened and will continue to meet after the facility is opened in order to receive input from the community on operation and issues that might arise. - A good neighbor agreement will be crafted between and the member of the Neighborhood workgroup before the facility opens. - Joint Of?ce Coordination: The operator will continue to coordinate with Home for Everyone. the city/county joint of?ce, to ensure, to the maximum extent possible, that the shelter and its services align with the community's shelter guidelines and priorities, as approved through A Home for Everyone. - Termination Plan: The operator will develop and demonstrate its capacity to implement. a plan for termination of shelter services on the site, should the lease not be renewed, including what would happen to the guests who at the time of termination are residing at the shelter. - Members of the OHH staff will work with the City and the Joint Of?ce to ensure proper placement for all guests takes place before the facility is closed. These placements will take place within 30 days of the decision to close the facility. - Legal Requirements: The Operator will operate the shelter at all times in compliance with all applicable federal, state, and local code requirements, insurance requirements, and other legal obligations imposed by the City of Portland and Multnomah County on its lessees. Partners 8: Resources Six subcommittees have been established to work out the details for Phase 1 of the facility in these areas: CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains confidential, trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Facility Development - Communications 0 Neighborhood Workgroup - Fundraising - Strategic Partnerships - Program Committee, with subcommittees to work on the following areas: - Medical Care - Mental Health Care: - Substance Abuse Services - Employment Services The following key partnerships need to be established. MOU's should be established with each group. In the interest of opening the facility before Winter, the agreements can be streamlined to start and updated over time. - Campus Operator Backbone organization providing management and administration services - Peer govemance group This organization will lead peer to peer engagement on?site - Food Services Responsible for coordinating and serving all meals. Includes booking volunteers as needed. - Medical Provider? Responsible for providing and coordinating medical care - Legal Services On a part~time basis and available via referrals - Job Training Off?site partner that will receive referrals - Substance Abuse Service Provider? partner that can receive referrals - Mental Health Service Provider? Off?site/on?site partner that can receive referrals - Kennel and Veterinary Service Provider Risks 8c Mitigation Risk 1? Not in my backyard (NIMBY) Mitigation: CONFIDENTIAL DO NOT DISSEMINATE. This business plan contains confidential. tradesecret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR 0F HOPE The OHH leadership team will be meeting with neighborhood groups before the shelter opens and during its operations to share plans and address any concem. Risk 2? Need experience to run the facility Mitigation: - Finding the right partners with strong experience in running a low demand shelter. Several key partners have stepped up and expressed a willingness to assist in this effort. 0 Central City Concem - Union Gospel Mssion - Right 2 Dream 2 Risk 3- The short-term facility hurts the long?term vision Mitigation: - Don't lush opening - Take in 100?200 for ?rst 6 months and determine if increasing the number is possible CONFIDENTIAL - DO NOT DISSEMINATE. This business plan contains con?dential. trade-secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Milestones Metrics Milestones Table Milestone Due Date Who's Responsible Details Setup Stakeholder Meetings? COMPLETE Finalize Start-up Budget? COMPLETE Finalize Operational Budget? DRAFT 1 COMPLETE Identify Members for OHH Workg roups Identify Food Service Partner FF Funds Raised Define Peer Governance Counsel Role Identify Campus Operator Operational Funding in Place Create Facility Program August 31, 2016 September 09,2016 September 09, 2016 October 14, 2016 October 28, 2016 October 28, 2016 October 28, 2016 October 31, 2016 October 31, 2016 November 11, 2016 Ann, Shaun and Don Jim Jim, Shaun, Marc Don Leadership Team Leadership Team Ibrahim, Bill and Leadership Team Leadership Team Homer and Don Ann and Shaun These are the meetings in which we will explain more about Phase 1 and ?eld questions from stakeholder groups Intital funds needed prior to opening Create operational budget for phase 1 4 workgroups are: Facilities, Fundraising, Strategic Partners, Program development Need to have food service partner in place 30 days prior to facility opening Need to raise funds to pay for FF within 30 day of opening facility. Define the role peer support team will play in managing facility operations. Need to have the campus operator firmly in place at least 30 days before the facility opens. Need to have operational funding in place before facility opens. Define the program policy and procedures. Length of stay, intake procedures, basic client expectations, etc CONFIDENTIAL- DO NOT This business plan contains con?dential, trade?secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Identify additional core November 11, 2016 Ann Shaun Marc Define service providers service partners needed for phase 1 and execute LOl's with each Key Metrics and Data Collection - Provide safe sleeping for 100 individuals for the first 3?6 months - Measured by recording occupancy rate - Provide meals for everyone sleeping at the the facility - Measured meals recorded daily - Provide access to showers and basic hygiene needs - Measured by shower services and hygiene goods distributed. - Connect facility guests to the following services: - Job Training, measured by warm referrals - Substance Abuse Services, measured by recording warm referrals made - Mental Health Service, measured by recording walm referrals made - Legal Aid, measured by recording warm referrals made - Positive transitions to permanent housing - As evidenced by lease agreement and start date - Connection to community support groups such as faith groups, neighborhood groups and social clubs that could provide ongoing support for individuals. - Measured by recording of?cial group adoptions. CONFIDENTIAL- DO NOT DISSEMINATE. This business plan contains confidential, trade?secret information and is shared only with the understanding that you will not share its contents or ideas with third parties without the express written consent of the plan author. OREGON HARBOR OF HOPE Organization Overview Organization Structure Oregon Harbor of Hope (OI-1H) is organized as a nonpro?t 501GB organization in the state of Oregon. The founder is Homer Williams. The board members are Homer Williams, Dil