COME HOME Findings — External
Evaluation
• Quantitative
— 10 ED Visits avoided per 1,000 patients**
— 3 ambulatory care sensitive hospitalizations avoided per
1,000 patients*
— 4 readmissions avoided per 1,000 admissions*
— $673 per patient reduction in total cost of care ($224
PMPM)**
• Qualitative
— “Findings in this report validate the [triage] pathways as a
means to improve outcomes for patients”
— Key facilitators of positive findings:
• Patient symptom management through triage pathways
• Enhanced access to program providers
•p<0.1
**p<0.05
Source: Dr. Barbara McAneny, Come Home
National Opinion Research Center, University of Chicago, report to CMS