THE DIAMOND INSIGHT REPORT 201B FORWARD-LOOKING STATEMENTS This report includes forward-looking statements. All statements other than statements of historical facts included in this report, including, without limitation, those regarding De Beers’ future expectations and/or future expectations in respect of the diamond industry, are forward-looking statements. By their nature, such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the actual results, performance or achievements of diamond markets, or industry results, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such forward-looking statements are based on numerous assumptions made by De Beers in respect of the present and future business strategies and the wider environment of the diamond industry. Important factors that could cause actual results, performance or achievements to differ materially from those in the forward-looking statements include, among others, levels of actual production during any period, levels of global demand and commodity market prices, mineral resource exploration and development capabilities, recovery rates and other operational capabilities, the availability of mining and processing equipment, the ability to produce and transport products profitably, the impact of foreign currency exchange rates on market prices and operating costs, the availability of sufficient credit, the effects of inflation, political uncertainty and economic conditions in relevant areas of the world, the actions of competitors, activities by governmental authorities such as changes in taxation or safety, health, environmental or other types of regulation in the countries relevant to the diamond industry, conflicts over land and resource ownership rights and other such risk factors. Forward-looking statements should, therefore, be construed in light of such risk factors and undue reliance should not be placed on forward-looking statements. These forward-looking statements speak only as of the date of this report. De Beers expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement contained herein to reflect any change in De Beers’ expectations with regard thereto or any change in the events, conditions or circumstances on which any such statement is based. DISCLAIMER This report has been prepared by the De Beers Group of Companies (De Beers) and comprises the written materials concerning De Beers and the wider diamond industry. All references to ‘De Beers’ in this report refer to the De Beers Group of Companies, unless otherwise stated. This report has been compiled by De Beers and/or its affiliates from sources believed to be reliable, but no representation or warranty, express or implied, is made as to its accuracy, completeness or correctness. All opinions and estimates contained in this report are judgements as of the date of this report, are subject to change without notice and are provided in good faith but without legal responsibility. This report should not be construed as business advice and the insights are not to be used as the basis for investment or business decisions of any kind without your own research and validation. This report is for information purposes only. The information contained in this report may be based on internal data, or data sourced from, or provided by, third parties or publicly available sources. As such, it may include the disclosures and/or views of those third parties, which may not necessarily correspond to the views held by De Beers. De Beers does not offer any representation or warranty as to the accuracy or completeness of this report and no reliance should be placed on the information disclosed for any purpose. Nothing in this report should be interpreted to mean that De Beers or the diamond industry (as the case may be) will necessarily perform in accordance with the analysis or data contained in this report. All written or oral forward-looking statements attributable to De Beers or persons acting on its behalf are qualified in their entirety by these cautionary statements. To the full extent permitted by law, neither De Beers nor any of its affiliates, nor any other person, accepts any liability whatsoever for any direct or consequential loss arising from any use of this report or the information contained herein. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 1 CONTENTS O V ERV IE W FOREWORD 3 EXECUTIVE SUMMARY 4 T H E F U T U R E AT A G L A N C E 6 2 0 16 DI A MOND INDU S T RY OU T L OOK 8 DI A MOND INDUS T RY VA LUE CH A IN 14 DOWNSTREAM 15 MIDSTREAM 22 UPSTREAM 26 IN FOCU S : MIL L ENNI A L S A ND T HE F U T URE OF DI A MOND S 30 INTRODUCING THE MILLENNIALS 31 MILLENNIALS’ CONNECTION WITH DIAMONDS 34 THREE MAIN MILLENNIAL TRENDS 37 END NO T ES 46 T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OV ERV I EW 2 MILLENNIALS SPENT NEARLY US$26 BILLION ON DIAMOND JEWELLERY IN THE FOUR MAIN MARKETS LAST YEAR, ACQUIRING MORE THAN ANY OTHER GENERATION. B R U C E C L E AV E R T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OVERVIEW 3 FORE WORD De Beers first published its Diamond Insight Report in 2014. In the two years since, much has changed, but the strong diamond industry fundamentals remain the same. 2014 was a record year for consumer diamond jewellery demand and also a strong year for rough diamond demand. 2015, however, saw a more contrasting performance. While consumer diamond demand remained reasonably strong, rough diamond demand fell. With the first half of 2016 showing signs of more stable conditions returning, it is clear that volatility in the diamond sector is not a short-term phenomenon, but the new normal. The sector has shown itself consistently to be resilient – in the face of financial crises, fluctuating demand and increased competition from other luxury categories. Indeed, they spent nearly US$26 billion on diamond jewellery in the four main markets last year, acquiring more than any other generation. And, perhaps most encouragingly, Millennials are still 10 years away from their most affluent life stage, presenting a significant opportunity for the sector to capitalise fully on a generation comprising more than 220 million potential diamond consumers in the four main markets. This year’s Diamond Insight Report explores the diamond sector’s fundamentals and the factors that are influencing them. I hope that it will help to provide clarity, direction and, of course, insight, in an ever-changing world. But the pace of change is quickening and, as a sector, we cannot look to the past for solutions to tomorrow’s challenges. As our research with Millennials shows, tomorrow’s consumers are not the same as yesterday’s. However, they do share many of the same views as older generations. It is perhaps because of this that diamonds are high on their wish list. B R U C E C L E AV E R CEO, DE BEERS GROUP T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OV ERV I EW 4 E X ECUTI V E SUMMARY In the two years that have passed since the publication of De Beers’ inaugural Diamond Insight Report, the world has experienced continued economic uncertainty and moderate levels of economic growth. Over this period, diamond jewellery demand has remained strong. Indeed, it has been higher over the past three years than any other three-year period. 2016 DIAMOND INDUSTRY OUTLOOK The diamond industry has faced recent challenges, particularly in 2015. While global consumer demand slowed down, the midstream faced squeezed margins and working capital challenges – both of which impacted rough diamond purchases and sales. Upstream, cost pressures increased as a larger share of production came from ever deeper mines. Some of these trends are likely to continue over the next decade as volatility becomes the new normal as a result of fluctuating global growth. Nine fundamental trends are likely to shape the industry over this period and these are explored in section one. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OVERVIEW 5 DIAMOND INDUSTRY VALUE CHAIN IN FOCUS: MILLENNIALS AND THE FUTURE OF DIAMONDS After five years of uninterrupted value growth of global diamond jewellery demand – and following a record level in 2014 – demand (in US dollars) fell slightly in 2015 to US$79 billion. This was due primarily to the stronger US dollar and slower growth in China and other emerging markets. Despite experiencing less favourable economic conditions than preceding generations and progressing more slowly along the traditional life path, Millennials do express strong desire for diamonds when they reach financial and demographic maturity. While consumer demand for diamond jewellery remained relatively robust in 2015, the trading environment for rough diamonds was tougher, with midstream businesses experiencing a range of interconnected issues that led to severe ‘inventory indigestion’. However, a number of actions were taken by the industry to address issues related to supply, demand and profitability, and this has seen a return to more normal trading conditions in 2016. 2016 sees three new diamond mines begin production, which are expected between them to add around seven million carats annually to global production once fully operational. In 2015, Millennials spent nearly US$26 billion on diamond jewellery in the largest four markets combined, representing 45 per cent of the total retail value of new diamond jewellery acquired in these markets. Demand for diamond jewellery from Millennials in the US alone rose from US$10 billion in 1999 to US$16 billion in 2015. In the top four diamond jewellery markets of the US, China, India and Japan, which account for 73 per cent of global demand, the potential diamond buying Millennial market is more than 220 million people, 39 per cent of the diamond buying population in these four countries in 2015. As such a large cohort, Millennials are already driving global consumer demand, yet they also represent a source of considerable future potential for the sector. In order to unlock this potential the industry needs to find appropriate ways to engage Millennials’ inherent need for self-expression and interconnectivity. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OV ERV I EW 6 THE FUTURE AT A GL ANCE The diamond industry is likely to continue to experience increased sales and price volatility. Organisations across the value chain will need to improve the way they forecast and plan to navigate this trend successfully. Consumer demand growth will continue to be generated from Asia, particularly China and India, driven by higher household income over the next 10 years, and the US, the world’s largest market. Millennials in all main markets are set to become the most important cohort for diamond jewellery purchases. Continued innovation by retail in general, and competitive sectors in particular, will generate strong competition from other luxury and experiential categories; investment will be needed to safeguard and nurture the diamond dream and capture the opportunity presented by the growth potential in Asia, the US, and globally, by Millennials. The midstream will continue to come under pressure periodically; financially robust and transparent diamantaires with scale, differentiated business models, and/or strong collaborations with downstream players are most likely to thrive. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 OVERVIEW 7 Beneficiation will continue to be a key driver in the geographic shift of the midstream to countries and regions where diamonds are mined. The upstream will need continued focus on cost reduction and productivity improvements; innovation as well as strong, collaborative relationships with governments and other stakeholders will be increasingly important. Diamond production will likely increase slightly in the short term and decline slowly after 2020, with large, economically viable new discoveries unlikely. While consumer demand is currently negligible, the capacity to produce synthetics for gem applications will continue to expand and, over time, the cost and value of synthetic production will fall. Across the value chain, innovation will remain critical – to strengthen the diamond dream and motivate sales, to develop new business models in the midstream, and to counter cost pressures in the upstream. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 8 2016 DIAMOND INDUSTRY OUTLOOK The fundamental supply and demand trends of the diamond industry continue to be positive and, by acting to strengthen its competitive position, the diamond industry can anticipate a positive future. 1 2016 DIAMOND INDUSTRY OUTLOOK T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 1 2016 DIAMOND INDUSTRY OUTLOOK 9 In the two years that have passed since the publication of De Beers’ 2014 Diamond Insight Report, new global and regional trends have been identified. The main changes relate to macro-economic trends in emerging economies, especially in China and India, as well as volatility in world economic growth forecasts. These developments will demand that diamond industry participants strengthen their competitive capabilities even more through better planning and more investment in innovation and marketing. A MORE VOLATILE FUTURE Volatility is here to stay as global markets are likely to continue to Since 2014, the world has experienced fluctuate, potentially increasing moderate annual global growth at the diamond industry’s inherent 2.5 per cent,1 although this has been volatility. Consumer preferences uneven across markets and is, in some will continue to evolve, and regions, characterised by political innovation by global luxury brands uncertainty. Ultimately, consumer and new online propositions will demand for diamond jewellery has generate strong competition for remained strong; indeed, it has been the industry. The midstream will higher over the past three years than be required to continue its process in any other three-year period. of professionalisation, and the upstream will continue to face cost But there have also been industry challenges. While consumer demand challenges. Fig. 1 sets out nine of the fundamental trends De Beers for diamonds is still growing in the believes will shape the industry US, growth has slowed in China in the next 10 years. and declined in India. Midstream players faced fresh pressure in 2015, when inventory indigestion led diamantaires to destock, impacting rough diamond sales. Furthermore, diamond producers face increasing cost pressures as production comes from ever deeper mines. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 1 2016 DIAMOND INDUSTRY OUTLOOK 10 FIG. 1: NINE FUNDAMENTAL INDUSTRY TRENDS TREND DESCRIPTION 1 2 3 4 ECONOMIC VOLATILITY CONTINUED GROWTH IN DEMAND FROM EMERGING MARKETS NEW CONSUMER PREFERENCES RETAIL INNOVATION Global economic growth will continue to be volatile, as businesses become more highly leveraged, markets become more interconnected, current account imbalances widen, foreign exchange fluctuates and geopolitical instability increases. Positive consumer demand growth is likely to continue to come from Asian consumers, particularly Chinese and Indian, driven by increasing household wealth over the next 10 years but at lower levels than previously assumed. Consumer demographics will evolve, with retiring and elderly consumers expected to generate the majority of global urban consumption growth by 2030, and with Millennials becoming the largest age cohort in the US. The diamond industry is likely to experience increased volatility under any macroeconomic scenario, relative to recent years. Due to increasing international travel, national demand may not necessarily be domestic. Continued innovation by global luxury players – especially in retail, omnichannel, attraction of international travellers, increased product offering (eg customisation) and more sophisticated consumer segmentation – will generate strong competition from other luxury categories. Consumer preferences can be expected to change, with an increased focus on self-expression; as a result, design and branded jewellery will continue to increase in relevance. Economic empowerment will drive self-purchases especially among women, and demand for lower entry-point diamonds will rise. Consumers will continue to become more knowledgeable and push for ethical products with known provenance. Retailers focused on branded diamond jewellery will be able to differentiate themselves from generic propositions. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 1 2016 DIAMOND INDUSTRY OUTLOOK 11 5 6 7 8 9 INCREASING PRESSURE ON THE MIDSTREAM HIGHER MINING COSTS PREDICTABILITY OF ROUGH DIAMOND PRODUCTION FOR THE NEXT 10 YEARS PRESSURE FROM PRODUCING COUNTRIES TO MAXIMISE VALUE INCREASING CAPACITY TO PRODUCE SYNTHETIC DIAMONDS AT A LOWER COST Financing challenges are expected to persist, driven by tighter lending standards and less availability, placing additional pressures particularly on midstream players with outdated and unprofitable business models. A larger share of production is expected to come from ever deeper mines, which are complex and costly to operate; additional investment is required by producers to drive productivity. Rough diamond production is expected to remain predictable and relatively stable over the next 10 years with a relatively sparse new project pipeline. Diamond producing countries, in particular in southern Africa, will continue to look to maximise the value of the diamond assets. While consumer demand is currently negligible, the capacity to produce synthetics for gem applications is likely to continue to expand. It is expected there will be increases in the short term, given investments in the last 10 years. An expected rise in local beneficiation will likely put increasing pressure on midstream margins. Over time, the production cost and value of synthetics are expected to reduce. Diamantaires will need to operate under increasingly rigorous professional standards, such as compliance with IFRS. There is expected to be increasing transparency of the supply chain through digitalisation, leading to potential disintermediation of players without value-added services. Unit capital cost is expected to continue to rise. In addition, unit costs of energy, labour and consumables are expected to increase. Large economically viable finds will remain unlikely. Fluctuations in foreign exchange and energy prices will cause higher cost volatility. Retailers/jewellers are likely to demand more value added from their midstream suppliers. Source: De Beers T H E D E B E E R S G R O U P O F C O M PA N I E S 1 THE DIAMOND INSIGHT REPORT 2016 2016 DIAMOND INDUSTRY OUTLOOK 12 The diamond industry also faces a number of uncertainties. First among them is the overall macro-economic environment. The outlook for the industry and consumer demand is intrinsically linked to the strength of the global economy. Fig. 2 refers to the macro-economic scenarios published by McKinsey Global Institute2 in 2015. There are three additional uncertainties across the value chain that are likely to have significant implications for the industry: ——Consumer attitudes to diamonds: Over the next decade, consumer demand could continue to broaden as diamond jewellery retailers innovate and invest to keep diamond jewellery relevant for new consumer demographics; alternatively, new consumers could move away from diamonds if the industry fails to invest and innovate to keep diamonds relevant to them, and other experiential or luxury categories therefore become more relevant. ——Supply of diamonds: Though rough diamond production levels are likely to vary marginally around a known trend in the next decade, overall diamond supply may continue to expand slightly due to technological breakthroughs in diamond mining and in cutting and polishing as well as a greater supply of recycled diamonds. ——Evolution of the distribution channel: The next decade could bring increased corporatisation and consolidation to the midstream; alternatively, continued fragmentation and relative opacity could characterise the midstream. FIG. 2: MACRO OUTLOOK: MCKINSEY’S GLOBAL ECONOMIC SCENARIOS 2015–25 Uneven, volatile, but GROWTH high global growth: (ABOVE 30-YEAR TREND) uncoordinated efforts to resolve structural and near-term demand challenges lead to uneven success and difficulties in international economic policies. Rapid globally distributed growth underpinned by broadening productivity increases: technology and information flows increase, near-term demand challenges are overcome, and major economies tackle structural challenges to growth. POCKETS OF GROWTH GLOBAL SYNCHRONICITY SCENARIO 2 SCENARIO 1 DIVERGENCE CONVERGENCE ROLLING REGIONAL CRISES Near-term demand issues prove too challenging, and long-term structural issues are left unresolved. Financial flows become more volatile, with more frequent and powerful shocks. Source: “Shifting tides: Global economic scenarios for 2015–25.” McKinsey Global Institute. January 2016 update. SCENARIO 4 SCENARIO 3 GROWTH (BELOW 30-YEAR TREND) GLOBAL DECELERATION Low but more stable global growth: countries navigate near-term demand challenges, but structural challenges linger. International linkages are somewhat strengthened, leading to new opportunities for growth. T H E D E B E E R S G R O U P O F C O M PA N I E S 1 THE DIAMOND INSIGHT REPORT 2016 2016 DIAMOND INDUSTRY OUTLOOK 13 Overall, most sector observers remain positive on the fundamentals of the industry – recent analyst reports state that demand growth for diamonds will continue to outstrip growth in carat production, predicting low single-digit nominal demand growth in the medium term (Fig. 3).3 At the same time, it is clear that the macro and competitive environment will continue to be challenging and volatile. THE IMPERATIVE OF PARTNERSHIPS The diamond sector is used to tackling challenges. In the past, the industry has thrived due to its ability to create strong partnerships – today this characteristic remains more important than ever. De Beers believes that consumer demand will continue to be the key source of value – and retailers, manufacturers and producers must work together to preserve and enhance the diamond dream in established, developing and emerging markets and across all consumer segments. This will require investment and innovation across the value chain – in new retail formats, value-adding strategies in the midstream, technological innovation to ensure continuous supply and creative partnership with producing countries and communities to ensure the benefits of diamonds reach everyone. FIG. 3: PERSPECTIVES FROM TWO INDUSTRY ANALYSTS ON THE VALUE CHAIN BANK OF AMERICA MERRILL LYNCH AND MORGAN STANLEY COMMENT ON VARIOUS ISSUES ACROSS THE DIAMOND INDUSTRY VALUE CHAIN BANK OF AMERICA MERRILL LYNCH DEMAND MIDSTREAM SUPPLY Polished diamond value (in nominal US dollars) is expected to expand at a Compound Annual Growth Rate (CAGR) of four per cent between 2016 and 2022, driven by: Small margins, liquidity, and fragmented structure have put huge pressure on the industry: Global supply of rough diamonds (in carats) is expected to expand at a CAGR of three per cent between 2016 and 2022, peaking in 2021: ——Positive US consumer confidence indicators; however, high end retail under pressure. ——Five per cent per annum growth in China due to campaign against corruption and conspicuous consumption. ——Credit will be increasingly constrained in the industry, leading to liquidity issues. ——Liquidity hole will remain, but will lead to bankruptcies and consolidation, benefiting the industry long term. ——Slow European recovery. MORGAN STANLEY ——New exploration and finds can be expected to take place in ‘tougher’ postcodes, which involve political and physical difficulties. ——Improving technology however is optimising cutting and polishing so that greater yields are being realised year on year. DEMAND MIDSTREAM SUPPLY Diamond jewellery sales are expected to grow at a four per cent CAGR (in nominal US dollars) between 2016 and 2021, driven by: Pressure on midstream margins will be exacerbated by tightening financing and liquidation of polished diamonds, as cutters and polishers try to obtain any possible cash flow: Global supply of rough diamonds (in carats) is expected to expand at a CAGR of one per cent between 2016 and 2021: ——US providing a solid core, contributing 42 per cent of polished demand. ——Weakening Chinese consumer sentiment on luxury goods due to the economic slowdown and recent volatility in the stock market. ——Recognition (of corporate loan defaults by jewellers) may further curtail liquidity available to the midstream and reduce appetite for rough diamonds. ——Diamond supply growth will reach a post-financial crisis high of 143 million carats, or only 13 per cent below the pre 2009 crisis peak of 168 million carats. ——This is driven by growth mainly in Canada (Gahcho Kué, Stornoway) and Russia (ALROSA and Grib reaching full capacity). Source: “Global Diamonds Metals & Mining,” Bank of America Merrill Lynch, June 2016; “The PIPE – diamond intel,” Morgan Stanley, March 2016; “Why we’re less bullish than the street,” Morgan Stanley, April 2016. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 14 DIAMOND INDUSTRY VALUE CHAIN There was a slowdown in global consumer demand in 2015, but a positive outlook remains, with clear growth opportunities in all main diamond jewellery geographic markets. 2 D I A M O N D I N D U S T R Y VA L U E C H A I N T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 15 DOWNSTRE AM 2015 SNAPSHOT After five years of uninterrupted growth in the value of diamond jewellery sales to consumers, and following a record 2014, demand for diamond jewellery measured in US dollars declined marginally in 2015 (Fig. 4). This was principally due to unfavourable currency movements and economic slowdown in China and other emerging markets. The value of diamond jewellery sold to consumers in 2015 reached an estimated US$79 billion – down from US$81 billion in 2014, or a two per cent decline. This contrasted with contributor to the slower growth in diamond jewellery sales, but a change in patterns of travel by Chinese consumers also played a role in the market’s performance. In India, The US – the world’s largest market the market decline was driven by for diamonds – was the main driver of a more restricted consumer credit global diamond jewellery sales growth environment and overall weakness in 2015. That was mostly due to the in consumer spending. economy’s sustained recovery and the Other markets saw declines in the strength of the US labour market. value of their diamond jewellery At the same time, and after years of sales, driven by unfavourable buoyant growth, 2015 saw consumer macro-economics and large demand for diamond jewellery slow devaluations of their currencies in China and decline in India. In against the US dollar. China, the widely reported Chinese economic slowdown was the main positive growth of three per cent in 2014. At constant exchange rates, global demand for diamond jewellery grew by some two per cent in 2015. FIG. 4: DIAMOND JEWELLERY VALUE: GLOBAL GROWTH BY MAIN GEOGRAPHY U S $ B IL L ION (NOMINAL ) AND G ROW TH I N % 4% GLOBAL TOTAL 2009–2015 CAGR 71 74 76 79 81 79 2009–2015 CAGR US$ LC REST OF WORLD -1% INDIA 3% 8% CHINA 14% 12% GULF 5% 5% JAPAN -2% 1% US 5% 64 Note: Gulf includes Saudi Arabia, UAE, Qatar, Kuwait, Oman and Bahrain 2009 2010 2011 2012 2013 2014 2015 Source: D e Beers analysis based on proprietary retail and consumer research and on publicly available statistics T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 16 FIG. 5: POLISHED DIAMOND VALUE (POLISHED WHOLESALE PRICE): GLOBAL GROWTH BY MAIN GEOGRAPHY U S $ B IL L ION (NOMINAL ) AND G ROW TH I N % 5% GLOBAL TOTAL 2009–2015 CAGR 23.0 23.6 24.5 25.2 24.7 2009–2015 CAGR US$ LC REST OF WORLD INDIA CHINA 0% 3% 8% 15% 13% GULF 4% 4% JAPAN -2% 1% US 7% 20.9 18.5 Note: Gulf includes Saudi Arabia, UAE, Qatar, Kuwait, Oman and Bahrain Source: De Beers analysis based on proprietary retail and consumer research and on publicly available statistics 2009 2010 2011 In terms of polished diamond content in jewellery sold to consumers,4 global value fell by two per cent in 2015 to US$24.7 billion. That compares with growth of three per cent in 2014, at US$25.2 billion (Fig. 5). The global figure masks some divergent trends within the main consumer geographies: ——In the US, polished diamond demand increased by five per cent (seven per cent in 2014) and surpassed US$11 billion in value. 2012 2013 2014 The last five years saw the gradual recovery of the US economy following the 2008–09 global financial crisis, and this market returned to the same share of the world’s polished demand that the country had last seen in 2004. In 2015, sales of polished diamonds to US consumers accounted for 45 per cent of global demand for polished diamonds, up from 39 per cent in 2010 (Fig. 6). China has also gained relative share of sales since 2008–09. Mainland Chinese demand doubled its share ——Chinese consumers’ polished demand increased one per cent in from seven per cent share in 2008 to 14 per cent in 2015. US dollar terms (five per cent in 2014) to reach US$3.4 billion. Changes in the share of polished ——All other markets posted declines in the value of polished diamonds. diamond sales in 2015 were also affected by currency movements. 2015 As approximately 45 per cent of global diamond jewellery sales take place in countries whose currencies are neither the US dollar, nor pegged to the US dollar, their share of demand in US dollars varies year-onyear depending on currency market trends. The sharp appreciation of the US dollar against almost all other currencies in 2015 helped countries with US dollar-linked sales gain relative market share. 2 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S D I A M O N D I N D U S T R Y VA L U E C H A I N 17 FIG. 6: SHARE OF POLISHED DIAMOND DEMAND BY VALUE (POLISHED WHOLESALE PRICES IN US$ TERMS): TOP FIVE GEOGRAPHIES AND REST OF WORLD % 2015 US 2 01 0 US 22 28 REST OF WORLD 39 7 R ES T O F WO RLD 45 INDIA 10 I NDIA 6 10 8 14 JA PA N CH INA G ULF 8 4 CHINA GULF Note JAPAN Gulf includes Saudi Arabia, UAE, Qatar, Kuwait, Oman and Bahrain Source: De Beers analysis based on proprietary retail and consumer research and on publicly available statistics LOOKING AHEAD Macro-economic volatility has contributed to subdued global growth in consumer demand for diamond jewellery in the first half of 2016. The gradual adjustment of China’s economy away from investment-led growth to consumer-driven growth is still under way and volatility in Chinese demand can be expected in the short term. India’s path to more sustainable public finances will also involve initial adjustments to consumer spending. Japan and most European countries are expected to continue to see subdued consumer demand growth, given the weakness in their macro trends. By contrast, the US economy has continued to post strong growth in consumer spending and solid employment numbers. If the strength of the US economy leads the US Federal Reserve Bank to increase interest rates, more volatility in the currency markets could be the result. With geopolitical risks perceived to be on the increase,5 in the short term industry participants will need to invest in resilience and potential growth areas to succeed. In the medium to long term, demand for diamonds is expected to grow in real terms, provided the industry as a whole continues to invest to strengthen its competitiveness. T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 18 FOCUS ON THE US CONSUMER – A DYNAMIC MARKET WITH NEW SOURCES OF OPPORTUNITY As the largest (and consistently growing) diamond consumer market in the world, the importance of the US to the diamond industry cannot be overstated. A new, De Beerscommissioned survey of 18,000 US women aged 18–746 shows how dynamic this market has been in the last two years. A number of clear trends point to areas of opportunity for retailers, brands and other participants looking to capitalise on the strength of the American woman’s love of diamonds. The top five trends and areas of opportunity are: 01 The bridal and married women gifting categories remain the backbone of the US diamond jewellery business, with 28 per cent and 37 per cent, respectively, of total demand value in 2015. But there are new growth opportunities as more women are buying diamond jewellery for themselves and younger consumers continue to show an increasing preference for brands. THE SINGLE WOMAN While single women’s acquisition levels increased slightly in 2015, their average spend soared by some 20 per cent compared with 2013 as they acquired more diamondonly earrings and necklaces and larger diamonds. With the US marriage rate at historic lows7 and younger women delaying marriage,8 the rise in unmarried households9 has been well documented. The singles’ demographic is thus expected to grow. The diamond jewellery industry must continue to engage with this segment, using a combination of relevant ideas for each age and income group to capitalise on its potential. 02 THE MARRIED WOMAN ‘HEAVY OWNER’ Married women’s diamond acquisition increased strongly in 2015 even though average prices remained flat. The married 35–54 age bracket increased its share of acquisition, as did those owning more than eight pieces of jewellery containing diamonds (‘heavy owners’). The married woman ‘heavy owner’ continues to be the pillar of the non-bridal segment – she is happy to receive diamonds as a gift and to self-purchase. New ideas and designs will inspire her to return to diamonds again and again. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 2 D I A M O N D I N D U S T R Y VA L U E C H A I N 19 03 WOMEN’S SELF-PURCHASE More women are buying diamond jewellery for themselves and, in particular, women in households with incomes above US$75,000 per annum and 25–39 year olds. Diamond-only earrings and neckwear were more popular for those buying for themselves. As women in the US continue to make gains in the labour force10 the self-purchase trend offers one of the clearest opportunities for future growth. Having a selection of diamond jewellery which appeals to the woman looking to celebrate a personal milestone, or to buy something special to reward herself, should become as much a focus for jewellers as bridal and other relationship milestone-related jewellery. This may require a degree of customisation, or a fresh focus on design. 04 05 DESIGN INNOVATION Love and commitment continue to be the most important motivations for acquisition, but there has been a small increase in the proportion of people acquiring diamonds simply because they like a particular design. Combined with trends of single women acquisition, self-purchase and the younger woman’s desire for self-expression, design appeal is expected to become more important in attracting new and repeat customers to the category. BRANDS While branded acquisition did not increase its share overall, this was not the case for the younger age groups. Amongst 18–34 year olds, there was another rise in preference for branded diamond jewellery; within that age range, 25–34 year olds showed a particularly strong affinity for brands. Younger consumers’ preference for brands offers retailers the opportunity to create a virtuous circle of higher margins and future growth. The right branded offer helps retailers strengthen their proposition to the women who have clear preferences when dreaming about their diamond. The higher margins generated by brands then help support investment in innovation and marketing, which in turn will strengthen retailers’ proposition to consumers. While the appeal of diamonds remains strong across all segments of the US female population, in particular as gifts, the 2015 research shows the desirability of a diamond for self-purchase has slipped slightly overall from seventh to eighth most desired purchase. Another important way of keeping diamonds aligned to evolving consumer values is by providing responsibly sourced products. Responsible sourcing of diamonds is of high importance to more than a fifth (21 per cent) of US diamond engagement ring acquirers in 2015. The relevance of responsible sourcing is higher among the US Millennial generation (aged 18–34), compared with older age cohorts – while only two per cent of consumers over the age of 35 stay away from diamonds because they do not trust that they have been responsibly sourced, that proportion rises to seven per cent among Millennials. In summary, the bridal and married women gifting categories remain the backbone of the US diamond jewellery business, accounting for 65 per cent of all sales (by value) of women’s diamond jewellery in 2015 (this was 70 per cent in 2013). New areas of growth are clearly emerging: self-purchase and singles looking for diamond-only, more design-driven and responsibly sourced pieces, and discovering brands and new channels in search of a more experiential acquisition process and an opportunity for self-expression. This applies in particular to the next generation of diamond jewellery consumers, aka the Millennials. In the midst of profound socioeconomic changes in the US and worldwide, this edition of the Diamond Insight Report offers an in-depth analysis of this consumer segment and suggests ways in which the industry can secure its future by understanding the aspirations of this new generation (see In Focus section: Millennials and the Future of Diamonds). T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 20 DIAMOND JEWELLERY RETAIL A revolution is sweeping the world of retail and diamond jewellery retailers will need to evolve and adapt to compete effectively. A wave of consumer trends – many enabled by new smartphone applications – is continuing to alter the retail landscape: 01 02 03 2015 SNAPSHOT The global retail sector is undergoing fundamental change, driven by a confluence of digital trends, changes in consumer behaviour and new operating models. Traditional retailers are having to adapt and evolve in the way they engage with consumers, and jewellery retailers are not immune to the effects of this revolution. E-commerce – and Amazon® in particular (Fig. 7) – has reshaped many retail sectors by reinventing all aspects of the retail value proposition. The use of data to identify individual consumer preferences, and predict consumer behaviour, looks set to continue to fuel the growth of Amazon® and other e-retailers. 04 05 06 Online sales of luxury goods are still a small proportion of total sales (six per cent in 2014) but ‘research online, purchase offline’ was estimated at 60 per cent of sales for international luxury brands. As such, the expectation is that this industry will fully integrate its online/offline experience by 2020, increasing its ability to reach consumer and achieve higher sales.11 The rise of social media has made consumers’ engagement with retail brands a two-way interaction. Internet commentators vie for the attention of consumers with fast and interactive content in blogs or vlogs, at the expense of traditional media (eg The Sartorialist®, The Blonde Salad®) and many brands now use Instagram® accounts as shop windows (eg Barney’s® New York). The growth of mobile commerce is expected to drive exponential sales growth from mobile devices in the coming years. This is the next phase of development in the multi-channel sales trend.12 Consumers are increasingly valuing experiences over products alone. As a result, vendors have started to incorporate ways to tell ‘brand stories’ and offer shoppers new experiences from in-store cafés and bars to more personalisation and customisation options. As with all retail, there is evidence in the diamond industry that US consumers are increasingly turning to non-traditional retail channels (eg Net-A-Porter®).13 Consumer demand for branded diamond jewellery has been on the increase for a number of years, as consumers’ needs for individualisation and self-expression are better met by brands than generic products. For retailers, brands provide an opportunity for differentiating their propositions. T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 21 One example of a fast-growing, non-traditional channel is Net-APorter®, the online fashion retailer which launched its fine jewellery category14 in 2012. The company sells in 188 countries and caters to women purchasing jewellery for themselves.15 “It used to be that people only wore jewels to the opera or a gala dinner,” says Sophie Quy, fine jewellery buyer at Net-A-Porter. “It was taboo to buy for yourself, but today women are self-purchasing and wearing their spoils all day, every day.” Net-A-Porter stocks 44 different jewellery brands with price tags ranging from US$100 to upwards of US$50,000; it uses its shoppers’ data to provide its (mostly niche) brands with insights into customer preferences so they can strengthen their offering. From its launch in February 2012 to March 2016, Net-A-Porter’s fine jewellery category has grown by “some 350 per cent”.16 In summary, traditional jewellery retailers are having to face not only the challenges posed by fundamental changes to the retail and consumer landscape but also weaker growth and changing habits in China, India and other emerging markets. Alongside those changes, they have also had to deal with the effects of volatile foreign currency markets. For independent jewellers in developed markets, slow consolidation has continued (Fig. 8). The growth in new jewellery store openings in China and India has slowed in line with weaker demand growth, as reported in 2015’s Diamond Insight Report. FIG. 7: AMAZON® RETAIL MODEL EXPERIENCE SERVICE PR IC E C U STO MER RANG E C ONVENIENCE Source: Eden McCallum FIG.8: NUMBER OF US JEWELLERY STORES 30,000 DECLINE FROM 2004 TO 2015 25,000 -21% 20,000 15,000 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: US Bureau of Labor Statistics (BLS) LOOKING AHEAD Overall, jewellery retailers can take full advantage of the latest consumer trends: ——By defining their consumer ——By interacting with customers minimise inventory imbalances and improve profitability. ——By informing would-be buyers The country-specific reports of the 2014 and 2015 Diamond Insight Reports (US, China, India), and the review of the US market and the global Millennial consumer in this edition of the Diamond Insight Report provide retailers and their suppliers with a wealth of insights to help them plan and focus on the most promising areas of growth for the industry. directly or through social media. targets and de-commoditising their offer through more branded and designed jewellery. about the positive impact of diamonds on communities and countries where diamonds are mined and polished. a range of channels and brands, and allowing them to tell their own unique story through their diamond, via customisation and personalisation. Retailers would also benefit from working more closely with their supply chain partners to improve the way they forecast demand, and to plan together sales programmes that will maximise returns, ——By giving consumers access to T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 22 MIDSTRE AM Following a challenging year in 2015, more normal trading conditions have returned to the diamond industry’s midstream in the first half of 2016 as a result of the actions taken to address inventory indigestion. Sustained success is likely to require ongoing efforts from midstream businesses to reduce their risk profiles, to enhance their use of technology, to strengthen their B2B brands and to develop their interactions with downstream customers. 2015 SNAPSHOT While consumer demand for diamond jewellery remained relatively robust in 2015, the rough diamond trading environment was tougher, making it a much more difficult year for the diamond industry’s midstream businesses. They also provided customers with greater supply flexibility, enabling them to defer purchases that had been set out in buying plans without any impact on future supply levels. Cutting centres also played a key role in rebalancing midstream inventories by sharply reducing their manufacturing output during this period. Meanwhile, downward adjustments to rough diamond prices, coupled with reduced rough diamond production, helped with midstream participants’ profitability issues. On the demand side, De Beers invested heavily in additional category marketing activities in These traders, cutters, wholesalers, polishers and jewellery manufacturers the US and China. It also launched a new Forevermark campaign. saw a number of interconnected Combined with the investments issues lead to severe inventory in diamond marketing from other indigestion in the industry major brands and retailers, these pipeline (Fig. 9). actions stimulated consumer In light of the challenges relating demand for diamond jewellery to supply, demand and profitability, strongly enough to trigger a number of responses helped to a significant increase in footfall normalise trading conditions. and sales over the all-important holiday selling season. Upstream, the major diamond producers responded to the reduced As a result of these actions, the first demand for new rough diamond half of 2016 has seen rough diamond supply by either reducing production demand improve, with midstream or selling less production. businesses replenishing inventories that were depleted by holiday season sales. F IG . 9 : 2 0 15 MID S T R E A M CH A L L ENGE S LOWER CONSUMER DEMAND IN Q4 2014 LEADS TO SLOWER RETAILER RESTOCKING GRADING LABS OVERCOME BACKLOG, RELEASING MORE POLISHED EXCESS POLISHED STOCK AT RETAIL, ESPECIALLY IN CHINA WORKING CAPITAL AND PROFITABILITY CHALLENGES AMONG CUTTERS AND POLISHERS LESS (AND MORE EXPENSIVE) BANK FINANCING OF ROUGH SALES HIGH MIDSTREAM POLISHED AND ROUGH INVENTORIES, AND LESS MANUFACTURING LEADS TO DISTRESSED SELLING IN MIDSTREAM, RESULTING IN POLISHED PRICE DECLINE FALLING POLISHED PRICES LEAD TO SLOWER RETAILER BUYING (AND VICE VERSA) BANKRUPTCIES OF ROUGH AND POLISHED TRADERS LEAD TO LACK OF CONFIDENCE T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 23 F IG . 10 : K E Y DE V EL OPMEN T S IN MID S T R E A M F IN A NCING ASSET SECURITISATIONS In addition to some existing programmes, new securitisation vehicles have been launched by midstream businesses in 2016 with receivables acting as the underlying assets for the securitisation. PACKAGED FINANCE PROGRAMMES A leading insurance firm is brokering its own packaged finance solutions for midstream players, placing an insurance ‘wrapper’ around conventional midstream assets (ie stock, receivables) and offering these as commercial paper to capital market investors. Another financing entity is exploring a similar solution for rough purchase finance. NOTES ISSUES TO THE CAPITAL MARKETS A notes issue to finance inventory has proven to be successful in raising significant funding. Meanwhile, working capital assets have also been successfully packaged into commercial paper. SYNDICATION DEALS A leading lender to the industry co-ordinated the issuing of a syndicated loan in 2015 for a major midstream business, which in turn attracted several new lenders into diamond financing.   BOND ISSUES A recently reissued bond placed by a financial institution for a midstream business was fully subscribed. Increasingly, midstream players are likely to draw their funding from hybrid models, including elements of traditional bank finance as well as participation in other more progressive options. LOAN GUARANTEES The Overseas Private Investment Corporation (OPIC), the US Government’s development finance institution, signed a loan guarantee that will help Botswana develop its diamond manufacturing sector by making further financing available to businesses with cutting and polishing factories in the country. LOOKING AHEAD The events of 2015 crystallised many of the risks and pressures that midstream diamond businesses can face. The issues of finance, technology, reputation and differentiation look set to continue being of paramount importance in shaping the future of midstream participants. CHANGES IN THE FINANCING LANDSCAPE A host of new compliance pressures (from banks, regulators and rough diamond suppliers) require midstream diamond businesses to adopt international standards of financial transparency to maintain their business activities. This brings with it a need for greater financial robustness, as banks and suppliers generally seek commercial relationships with the businesses that present them with the lowest risk. Improved financial robustness would also position midstream operators more strongly in an environment where volatility is the new normal. Those with stronger balance sheets will be better able to ride out periods of depressed demand without the need to liquidate inventories cheaply, and will have greater ability to capture opportunities in a rising market. The adoption of new forms of financing also appears set to change the way the midstream operates (Fig. 10). If bank lending remains restricted, then businesses that can find alternative and competitively priced sources of funding will gain a strong competitive advantage. A sharper focus on financial efficiency could also play a significant role in shaping the future of the cutting centres. Over-generous credit terms have often been the norm in the middle of the diamond value chain, but, in an environment where funding is under pressure and ‘cash is king’, businesses may see that the benefit of a more efficient cash cycle can outweigh the perceived advantage of competing for custom on the basis of extended credit terms. T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 24 F IG . 11: HO W T E CHNOL OGY DE V EL OPMEN T S M AY BENEF I T MID S T R E A M BU S INE S S E S AUTOMATED CUTTING AND SHAPING TECHNOLOGY This has the potential to boost efficiency and consistency in the manufacturing process. It also provides an opportunity to reduce the lag between the purchase of rough diamonds and the sale of the resultant polished stones. It will likely be especially useful for businesses with factories in diamond producing countries where there is a focus on improving productivity. This could become increasingly important as the momentum for cutting and polishing operations moving to producer countries appears set to continue in the coming years. De Beers’ recent Sales Agreement with the Government of the Republic of Namibia, as well as its Enterprise Development Project for Diamond Beneficiators (in partnership with the South African government and the South African diamond cutting industry), also highlights this trend. SYSTEMS THAT ENABLE BETTER INTEGRATION BETWEEN SUPPLIERS’ AND RETAILERS’ INVENTORIES These have the potential to deliver significant benefits to midstream players’ ability to forecast demand. They could also enable more efficient inventory management, thereby reducing the risk of a repeat of the indigestion seen in 2015. F IG . 12 : HO W MID S T RE A M BU S INE S S E S M AY ENH A NCE T HEIR BR A ND T O DO W N S T RE A M PA R T ICIPA N T S Strong brand propositions will be especially important for midstream players when working with downstream operators to prevent the commoditisation of diamonds at retail. This has been a growing problem due to increased online price transparency, more focus on grading reports and a dearth of compelling brand stories. Midstream businesses that can offer retailers the opportunity to purchase products that are accompanied THE GROWING IMPORTANCE OF TECHNOLOGY The wide range of technological developments in the diamond sector means there is a great degree of potential for midstream firms in this area: there could be increased commercial opportunity, for example, for businesses that focus on new technology in areas such as automated cutting and shaping and online inventory systems (Fig. 11). Technologies focusing on the detection of synthetic diamond material, and on 3D printing in the diamond jewellery manufacturing process, are also likely to be significant areas of interest. Additionally, businesses that can effectively use technology to gather by a narrative that makes them stand out for something other than price (such as design innovation, traceability of product through the pipeline, or extraordinary craftsmanship) will have a substantial advantage over those providing undifferentiated offerings. Offering retailers support on co-brand building and global category trends may also make midstream players more valuable to downstream partners. Many smaller retailers value their midstream suppliers’ support with store design, explaining product stories and industry insights. These kinds of collaborative approaches also offer midstream businesses the opportunity to establish more sustainable suppliercustomer relationships, which can be challenging to achieve due to midstream fragmentation and the highly competitive landscape. and analyse relevant data to gain insight on customer needs, consumer trends and business performance will be strongly placed. risk of undisclosed synthetics is also likely to continue, so businesses that can demonstrate their brand’s focus on product integrity stand to benefit. REPUTATION AND DIFFERENTIATION: THE ROLE OF THE B2B BRAND The development of strong B2B brand equity is also likely to be important in other ways: a firm’s ability to differentiate its offering will be increasingly important in a fragmented, competitive part of the value chain. Some midstream businesses are likely to have continued success by selling to other midstream players, and differentiating themselves on the basis of a technical offering (such as product specialisation or tailored assortment). Others will see more success by supporting the ability of their retailer customers to tell compelling brand stories (Fig. 12). With growing pressure from industry stakeholders (including consumers, banks, rough diamond suppliers and retailers), midstream participants will increasingly need to consider their reputations as a vital element of their B2B brand. Higher ethical and professional standards (and the ability to provide evidence of them) are becoming more of an expectation than a ‘nice-to-have’ extra. The increased attention on the T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 25 F IG 13 : INDU S T RY A N A LYS T IN T ER V IE W Kieron Hodgson, Commodity and Mining Analyst Q WHAT IS YOUR VIEW ON THE ACTIONS THE INDUSTRY TOOK IN 2015 TO ADDRESS THE INVENTORY ISSUE? Our view on the actions taken by the major producers last year was a rare example of industry participants realising that something had to be done. At the time, inventory levels were too high, with fear and despondency dictating sentiment and transactions. Looking back, the actions were successful to a point; however, as inventory levels creep up again, should they reach the levels as before, would similar actions be taken? We hope so. Q WHAT SHOULD MIDSTREAM BUSINESSES FOCUS ON IN THE NEAR FUTURE? Without wanting to dictate to those who are perfectly able to manage their own businesses, we feel the risk to the availability of reasonable commercial lending facilities remains a major risk to growth. However, within this argument, manageable leverage ratios and higher equity investments tend to reduce the risks inherent to cyclical businesses. We also feel that increased consolidation throughout the midstream may in turn strengthen the negotiating hand when considering the relative margins at the midstream level, versus those at the industry’s bookends, producers and retail. Q WHAT IS YOUR VIEW ON THE FUTURE OF INDUSTRY FINANCING? While ADB and Standard Chartered reducing their exposure to the diamond industry is undeniably concerning for many, it does clearly point to one conclusion: returns are not high enough for the risks taken. For lenders to increase their willingness to provide capital, at least one of two outcomes will be required: higher returns or lower risk. We therefore believe the industry will need to reduce its risk profile and, while this can be done through a myriad of processes, most likely this would be delivered by increasing financial transparency, reducing long term average inventory levels, continuing to close non-economic enterprises and decreasing overall debt ratios, most probably through lower leverage ratios and higher equity contributions. Q DO YOU THINK THERE HAS BEEN A FUNDAMENTAL CHANGE IN HOW INVENTORY IS MANAGED ACROSS THE VALUE CHAIN? Inventory (and how it is managed) is likely to be a key determinant of the prosperity of the industry for the next generation. And, put simply, the midstream cannot be relied upon to warehouse the output from producers and be there to satisfy the needs and wants of the retailers who are in turn ensuring their balance sheets are as efficient as possible. The possible outcome of a lower, more just-in-time approach to inventory is a significant increase in price volatility and possibly speculation on future category shortages. T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 26 UPSTRE AM Rough diamond sales declined in 2015 with some producers reacting to weakened demand by reducing production over 2014 levels. However, investments made in the past 10 years should see production increase in the short to medium term before stabilising. FIG. 14: ROUGH DIAMOND SALES % VALUE BY PRODUCER DE BEERS 17, 18, 19, 20 OTHER 9 13 31 INFORMAL SECTOR PETRA US $ 13.7 BIL L ION 3 ( E S T I M AT E D ) 5 RIO TINTO ODC 5 ALROSA DOMINION 8 25 SODIAM Source: Company Reports and De Beers’ estimates ROUGH DIAMOND SALES Global rough diamond sales to cutting centres fell by some 30 per cent between 2014 and 2015, to an estimated US$13.7 billion. De Beers remained the largest supplier of rough diamonds by value, albeit with a reduced share of sales of 31 per cent (from 35 per cent in 2014). This includes the approximately two per cent of global rough diamond sales made by Diamond Trading Company Botswana (a joint venture between De Beers and the Government of the Republic of Botswana) to Okavango Diamond Company, the Government’s diamond trading company. ALROSA was the second-largest supplier of rough diamonds, with 25 per cent market share by value (compared with 26 per cent in 2014). Other major suppliers were SODIAM (which sells Angola’s total rough diamond output) with an eight per cent share (2014: seven per cent), Rio Tinto, with a five per cent share (as in 2014), Dominion Diamond Corporation, also with an unchanged five per cent share and Petra Diamonds with three per cent (the same as 2014) (Fig. 14). MORE ROUGH DIAMONDS ARE BEING SOLD LOCALLY The trend toward more in-country beneficiation continued during the past year, with the signing of a milestone, 10-year agreement between the Government of the Republic of Namibia and De Beers for the sorting, valuing and sales of production from Namdeb Holdings. T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 27 This deal will see Namibia benefit from more rough diamonds being made available for domestic beneficiation, with US$430 million of rough diamonds being offered annually to Namibia Diamond Trading Company customers. All Namdeb Holdings’ special stones will be made available for sale in Namibia. In addition, 15 per cent of Namdeb Holdings’ run-of-mine production will be made available for sale by an independent, government-owned sales company called Namib Desert Diamonds Pty Ltd. Enterprise Development Project for Diamond Beneficiators, which aims to help grow and transform the diamond cutting and polishing sector. The programme also sees De Beers offer rough diamond assortments to participants while they are part of the development scheme. On completion, they may be able to apply to become Accredited Buyers of De Beers before ultimately being able to apply for Sightholder status, enabling them to compete with leading diamond companies around the world. Rough diamond producers have continued to support local beneficiation. In South Africa, for example, De Beers launched the FIG. 15: ROUGH DIAMOND PRODUCTION BY PRODUCING COUNTRY RUSSIA DRC 142 141 19.4 BOTSWANA 17.5 AUSTRALIA CANADA SOUTH AFRICA ANGOLA ALL OTHERS 2014 2015 VOLUME (MCts) 2014 2015 VALUE (US$ BILLIONS) Source: Company Reports and De Beers’ estimates. Production value is measured by reference to De Beers’ analysis D I A M O N D I N D U S T R Y VA L U E C H A I N T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 28 FIG. 16: ROUGH DIAMOND PRODUCTION BY PRODUCER DE BEERS ALROSA 142 141 19.4 RIO TINTO 17.5 DOMINION CATOCA INFORMAL SECTOR JUNIORS/ROW 2014 2015 VOLUME (MCts) 2014 2015 VALUE (US$ BILLIONS) Source: Company Reports and De Beers’ estimates. Production value is measured by reference to De Beers’ analysis ROUGH DIAMOND PRODUCTION De Beers estimates total global rough diamond production was worth US$17.5 billion in 2015, 10 per cent lower than in 2014 (Fig. 15). However, in carat terms, global rough diamond production declined by less than one per cent to 141 million carats. The largest-producing countries in volume terms were Russia with a 29 per cent share (which compares with 27 per cent in 2014); the Democratic Republic of Congo with 17 per cent (19 per cent in 2014); Botswana with 15 per cent (18 per cent in 2014); Australia with 10 per cent (seven per cent in 2014), and Canada with nine per cent (unchanged since 2014). Russia also remained the largestproducing country in value terms, with a 29 per cent share of the total value produced in 2015 (slightly above the 26 per cent it had in 2014). Botswana was the second-largest producer in terms of value, with 21 per cent (in 2014 it was 23 per cent), followed by Canada, with 10 per cent (12 per cent in 2014). Angola, with an unchanged nine per cent, and South Africa with seven per cent, also the same share as in 2014, completed the list of topproducing countries by value. De Beers and ALROSA were again the two largest-producing groups in both volume and value terms. De Beers’ share of production volume was 20 per cent in 2015 (down from 23 per cent in 2014), second to ALROSA, which had 27 per cent (up from 26 per cent in 2014). Rio Tinto was the third-biggest producer by volume, with a 12 per cent share (10 per cent in 2014) followed by Catoca with five per cent (the same as in 2014); and Dominion Diamond Corporation with four per cent, also unchanged from 2014. In value terms, De Beers remained the largest producer with a 32 per cent share of value in 2015, compared with 34 per cent the previous year. ALROSA was the second-largest with 28 per cent, up from 25 per cent in 2014. Catoca was the third-biggest producer by value with a five per cent share (unchanged from 2014) followed by Dominion Diamond Corporation, also with five per cent (no change from 2014) and Rio Tinto with four per cent (also unchanged from 2014) (Fig. 16). T H E D E B E E R S G R O U P O F C O M PA N I E S 2 THE DIAMOND INSIGHT REPORT 2016 D I A M O N D I N D U S T R Y VA L U E C H A I N 29 FIG. 17: GREENFIELD PROJECT PIPELINE (INDICATIVE – PER COMPANY REPORTS) DEPOSIT NAME GAHCHO KUÉ RENARD OWNER(S) DISCOVERER AND YEAR OF DISCOVERY DE BEERS 51%/ INUKSHUK CAPITAL MOUNTAIN CORP/MOUNTAIN PROVINCE 49% PROVINCE 1995 ESTIMATED AVG. ANNUAL PRODUCTION (MCTS) COUNTRY STATUS ESTIMATED FIRST PRODUCTION CANADA RAMP-UP 2016 4.5 STORNOWAY ASHTON MINING/ SOQUEM INC 2001 CANADA RAMP-UP 2016 1.6 FIRESTONE BASUTOLAND DIAMONDS LIMITED 1957 LESOTHO CONSTRUCTION 2016 1.0 DALNAYA PIPE ALROSA ALROSA 1955 RUSSIA PRE-FEASIBILITY STUDY 2017+ 0.3 VERKHNE-MUNSKOYE ALROSA ALROSA 1956 RUSSIA FEASIBILITY STUDY 2018 2.0 ZARYA PIPE ALROSA ALROSA 1973 RUSSIA FEASIBILITY STUDY 2020+ 0.2 SHORE GOLD INC. 82%/ NEWMONT CANADA 18% URANERZ 1988 CANADA FEASIBILITY STUDY 2020+ 1.7 TBD RIO TINTO 2004 INDIA CURRENTLY CLOSED 2020+ 2.0 PEREGRINE DIAMONDS PEREGRINE 2008 CANADA PRE-FEASIBILITY STUDY 2020+ 1.2 LIQHOBONG MAIN TREATMENT PLANT STAR-ORION SOUTH BUNDER CHIDLIAK Source: Company Reports and De Beers’ estimates of timing of first production LOOKING AHEAD 2016 sees two new diamond producers commence production: Mountain Province Diamonds with the Gahcho Kué mine, in partnership with De Beers, in the Northwest Territories of Canada, and Stornoway Diamonds with the Renard mine in Quebec, Canada. De Beers announced the commissioning of the Gahcho Kué plant in August 2016. The mine is expected to produce an average of 4.5 million carats per year once fully operational. Renard began production in the third quarter of 2016; annual production is expected to average 1.6 million carats. These two projects are expected to contribute to an increase in rough diamond production in the medium term. However, beyond the three new mines in 2016 (Gahcho Kué, Renard and Liqhobong Main Treatment Plant), the greenfield pipeline is limited (Fig. 17). Despite a sparse greenfield project pipeline, there are a number of brownfield expansion projects under construction, with production set to start in the medium term. Dominion Diamond Corporation announced earlier this year that it will proceed with the development of the Sable and Jay pipes at the Ekati mine in Canada, extending the life of production at the mine until 2033. Rio Tinto and Dominion Diamond Corporation are developing the A-21 pipe at Diavik, also in Canada, which is expected to begin producing in 2018 and extend production life at the mine to 2023. De Beers is also extending the life of some of its major assets. The Cut-8 project at the Jwaneng mine in Botswana will begin producing diamonds in 2017, while the development of the Venetia underground project in South Africa is expected to extend production life at that mine beyond 2040. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 30 IN FOCUS MILLENNIALS AND THE FUTURE OF DIAMONDS Globally, Millennials are the largest consumer market for diamond jewellery – a generation which will soon reach its maximum earning potential. 3 IN FOCUS T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 31 A POPULOUS GENERATION ON ITS WAY TO REACHING ITS TOP-SPENDING CAPACITY INTRODUCING THE MILLENNIALS FIG. 18: GENERATIONS DEFINED Everyone is talking about the Millennials because of the considerable size of this age cohort and the fact that this generation is due to reach its most affluent life stage in about 10 years’ time (Fig. 18). This report is a unique in-depth exploration of the Millennial generation, from a diamond-specific perspective. It draws on original research commissioned by De Beers in the top four diamond markets in the world – US, China, India and Japan – where more than 75,000 women were interviewed over the past three years to find out more about their desire for diamonds, their diamond acquisition behaviour and the drivers behind it. This report compares Millennials’ relationship with diamonds with insights gained from consumers of the same age group in the 1990s, to build a long-term picture.21 In the top four diamond markets of the US, China, India and Japan, which account for 73 per cent of global diamond jewellery demand, the number of Millennials (men and women) approach one billion. Of this number, more than 220 million22 have the level of affluence allowing them to be actual consumers of diamond jewellery. While Millennials in these four very different countries display their own national and cultural characteristics, they also share values and contribute to the same consumer trends across geographies. This chapter examines Millennials’ attitudes and aspirations and considers how these translate into desirability and demand for diamonds in the US, China, India and Japan. GENERATION AGE IN 2015 B ORN MILLENNIALS 1 5–34 1 981 –20 0 0 B ORN GENERATION X 35 –50 1 9 65–1 9 80 BO RN BOOMERS 51 –69 1 9 46–1 9 64 BOR N SILENT 70–87 1 928–1 945 19 2 0 1 940 19 6 0 19 80 20 0 0 201 5 THREE MYTHS ABOUT MILLENNIALS’ RELATIONSHIP WITH DIAMONDS MYTH REALITY Millennials are not interested in diamonds. Diamonds are high on the Millennials’ wish list to receive as gifts. As the Millennial age cohort is a declining proportion of the population and is yet to mature financially, it has a less obvious presence in the diamond sector. Millennials in the US are less interested in diamonds than their parents and grandparents. US Millennial age group’s share of diamond demand in volume and value has remained stable since the late 1990s. Millennials are very different from older generations when it comes to romance and the romantic significance of diamonds. Millennials share many of the same views and attitudes to life, love, marriage and family, and lifetime values as older generations, but these manifest themselves later in their lives, as they reach financial maturity later. 3 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S IN FOCUS 32 MILLENNIALS AND THE SCALE OF OPPORTUNITY FOR DIAMONDS FIG. 19: SHARE OF 15–34 YEAR OLDS IN THE POPULATION IN THE TOP FOUR DIAMOND MARKETS 1990, VS.2015 2015 1990 38 34 32 34 31 28 27 21 15–34 POPULATION (MILLIONS) 80 439 87 298 421 450 35 26 JAPAN USA CHINA INDIA Source: Oxford Economics FIG. 20: SPLIT OF TOTAL VALUE OF DIAMOND JEWELLERY ACQUIRED BY MILLENNIALS IN THE TOP FOUR MARKETS, 2015 USA 6 JAPAN 6 26 US $ 26 BIL L ION 62 CHINA Source: De Beers-commissioned consumer research Across the top four diamond markets combined, Millennials made up 34 per cent of the total population in 2015, compared with 40 per cent back in 1990 (Fig. 19). THE OVERALL NUMBER OF PEOPLE AGED UNDER 34 IN THE MAIN DIAMOND MARKETS IS GROWING BUT THEIR SHARE OF THE TOTAL POPULATION IS IN DECLINE – THIS RESULTS IN A MISLEADING PERCEPTION THAT THE MILLENNIAL GENERATION IS STAYING AWAY FROM DIAMONDS In 2015, the Millennial generation spent nearly US$26 billion on diamond jewellery in the US, China, Japan and India combined. This represents 45 per cent of the total retail value of new diamond jewellery acquired in these four markets. Millennials’ share of the total diamond jewellery value was particularly high in China at 68 per cent; in India it was 47 per cent, in the US 41 per cent and it was the lowest in Japan at 29 per cent. This highlights that Millennials in these markets contributed a greater share of sales value than the share of population that they represent. % VALUE IN US$ INDIA The ageing population is a significant demographic trend – in all major diamond markets, except India, the proportion of people aged over 34 in the overall population has increased, while the 15–34 age group has lost share over time. Millennials in the US alone account for over 60 per cent of this generation’s diamond jewellery purchases in the top four markets (Fig. 20). The US Millennials’ disproportionate share of demand for diamond jewellery comes alongside claims from some industry analysts and media23 that this generation is ‘losing touch’ with jewellery and diamonds. So what’s the truth? 3 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S IN FOCUS 33 Despite being better educated, Millennials today are facing more employment and financial challenges than their parents’ generation – this delays their journey through the traditional life events of marriage, home and children. The belief that younger generations are turning away from diamond jewellery stems from the fact that, despite being on average bettereducated than people of the same age were in previous decades, lower proportions of Millennials find themselves employed. Overall, their real income level is lower than Generation X’s was in 1998. As a result, US Millennials have progressed more slowly along the traditional life path of college, job, marriage and children. In 2014 only 28 per cent of Millennials were married, a figure which is more than 40 per cent lower than it was for the Baby Boomer generation (Fig. 21). DESPITE BEING BETTER EDUCATED, MILLENNIALS TODAY ARE FACING MORE EMPLOYMENT AND FINANCIAL CHALLENGES THAN THEIR PARENTS’ GENERATION FIG. 21: US MILLENNIALS’ SOCIO-ECONOMIC POSITION BACHELOR’S DEGREE OR HIGHER WHEN AGED 18 –3 3 IN EMPLOYMENT WHEN AGED 18–33 % OF GROUP % OF GROUP MEN MEN WOMEN 79 70 69 74 WOMEN 80 65 27 21 20 18 MILLENNIALS IN 2014 GENERATION X IN 1998 17 14 BOOMERS IN 1980 MILLENNIALS IN 2014 GENERATION X IN 1998 BOOMERS IN 1980 MARRIED WHEN AGED 18–33 MEDIAN HOUSEHOLD INCOME WHEN AGED 18–33 % OF GROUP 2013 US$ 61,003 63,365 60,068 49 38 28 MILLENNIALS GENERATION X IN 2014 IN 1998 BOOMERS IN 1980 Source: Comparing Millennials to Other Generations, Pew Research Center MILLENNIALS GENERATION X IN 2014 IN 1998 BOOMERS IN 1980 T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 34 PEOPLE AGED 18–34 HAVE MAINTAINED A RELATIVELY STABLE SHARE OF DIAMOND JEWELLERY DEMAND SINCE THE LATE 1990S FIG. 22: US MARKET: SHARE OF 18–34 AGE GROUP IN DIAMOND JEWELLERY ACQUISITION % 43 While Millennials do not consume traditional luxury products in the same way as their counterparts of 20 or 30 years ago, research shows that when they reach demographic and financial maturity, they display strong demand for diamonds, just as previous generations have done. In fact, US Millennials’ nominal demand for diamond jewellery rose from US$10 billion in 1999 to US$16 billion in 2015. Despite the overall population ageing and the financial challenges facing the young, 18–34 year olds have maintained a relatively stable share of volume and value of diamond jewellery demand since the late 1990s (Fig. 22). VALUE PIECES 42 40 39 1999 2007 41 40 2015 Source: De Beers-commissioned consumer research MILLENNIALS’ CONNECTION WITH DIAMONDS REMAINS STRONG: FIVE KEY INSIGHTS 1. MILLENNIALS PLACE DIAMONDS IN THE TOP FOUR MOST DESIRED HIGH VALUE GIFTS The stability in share of demand for the 18–34 age group in the US over the past couple of decades is grounded in the undiminishing desire this age group holds for diamonds as a gift. Diamonds rank high on the list of most-desired gifts, with only overseas holidays, weekend getaways and personal electronics being more valued. Foreign travel has always held the greatest allure for US consumers, with overseas trips ranked first back in 2003. In the intervening 13 years, short holidays and personal electronics have become more desirable for Millennials, who prioritise experiences over material goods, but still desire smart electronic devices due to their need for interconnectedness. In Japan, diamonds are more desirable as gifts to Millennials than they are to the older generations. Fine jewellery ranks as their top gift preference and, when questioned further about their most-desired type of jewellery, 34 per cent of Millennials choose diamonds over any other type of jewellery, compared with older generations who stated a 30 per cent preference. Among Chinese Millennials, diamond jewellery is the most desired fine jewellery item to own, with 52 per cent placing it at number one, compared with 43 per cent for older generations. Fine jewellery in India far outweighs other luxury or experiential categories in terms of desirability: 63 per cent of Millennials wish to buy it for themselves and 46 per cent hope to receive it as a gift. Traditionally in India’s jewellery-buying and gifting tradition, gold has been and remains the favourite choice, due to its function as a liquid asset. Among socio-economic classes A/B (excluding the Elites) 55 per cent of Indian Millennials pick gold first, with 23 per cent preferring diamonds (for older age groups this is 58 per cent and 22 per cent respectively). It is notable though, that among all ages in the Elite segment, 75 per cent of women place diamonds as their first preference in fine jewellery, with only six per cent preferring gold. This is especially positive, given the aspirational nature of diamonds in this market and the likelihood that the other affluent consumers will follow in the footsteps of the most affluent when their income levels rise. T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 35 2. MILLENNIALS GROW INTO THE DIAMOND CATEGORY Introducing young people to diamonds early in their lives is a strong driver of Millennial long-term engagement with the category. Diamond jewellery ownership among Millennials is high in the US, with 62 per cent owning at least one piece of diamond jewellery (Fig. 23). That figure jumps from 48 per cent of 18 – 24 year olds to 72 per cent of 25–34 year olds, comparing favourably with the 76 per cent seen among older consumers, and suggesting that diamonds are maintaining relevance for the young who grow into the category. On average, US Millennials who own diamond jewellery own 5.3 pieces, while 15 per cent of them own eight pieces or more. De Beers’ analysis has shown that high levels of diamond ownership in later years highly correlates with early first acquisition of diamonds – so US Millennials are well positioned, as a fifth of America’s Millennial diamondowners acquired their first piece before their sixteenth birthday. Among those older than 35, only 15 per cent acquired at this age. This points to a considerable opportunity for diamond gifting to Millennials by older generations. This is discussed further in this section. Diamond ownership levels in the other main markets are lower than in the US, but in India (10 per cent) this is in line with ownership among the older generations, and in China (20 per cent among all Millennials) it peaks among the 25–34 year olds (29 per cent). Japan is the only market where Millennial ownership is considerably lower (31 per cent) than older consumers’ ownership (66 per cent). FIG. 23: DIAMOND JEWELLERY OWNERSHIP % OF FEMALES WHO OWN ANY DIAMOND JEWELLERY MILLENNIALS 76 66 62 31 20 18 11 10 US CHINA INDIA JAPAN Source: De Beers-commissioned consumer research FIG. 24: DIAMOND JEWELLERY ACQUISITION % OF FEMALES WHO ACQUIRE DIAMOND JEWELLERY IN A YEAR MILLENNIALS OLDER GENERATIONS 18–24, 12% 25–34, 19% 16 3. MILLENNIALS ACQUIRE DIAMONDS MORE THAN THE OLDER GENERATIONS The proportions of diamond jewellery-buyers among Millennials, with the exception of India, are significantly higher than among those aged older than 35, with the 25 – 34 age group most active of all (Fig. 24). This can be explained by the fact that a very high proportion of bridal acquisitions fall within the Millennial segment, as discussed in more detail later in this chapter. OLDER GENERATIONS 12 18–24, 7% 25–34, 9% 18–24, 5% 25–34, 9% 18–24, 5% 25–34, 12% 9 9 8 7 4 US CHINA Source: De Beers-commissioned consumer research 4 INDIA JAPAN T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 36 4. SELF-PURCHASING OF DIAMOND JEWELLERY IS AN IMPORTANT AND GROWING ACQUISITION ROUTE AMONG MILLENNIALS FIG. 25: SELF-PURCHASING SHARE OF NON-BRIDAL MILLENNIAL DIAMOND JEWELLERY ACQUISITIONS While the Bridal category has provided stability in markets where there is an established and growing diamond engagement ring tradition, non-bridal acquisition delivers the greatest growth opportunity for Millennials. Self-purchase of diamond jewellery among 18–34 year olds has increased to deliver a sizeable proportion of non-bridal diamond jewellery retail volumes in the US (Fig. 25) and India.24 Self-purchasing in the US has increased more among Millennials than older consumers recently, growing from a quarter of all non-bridal pieces acquired in 2013 to 31 per cent in 2015. Those same figures are 34 per cent and 37 per cent respectively for older consumers. % OF DIAMOND JEWELLERY PIECES ACQUIRED BY MILLENNIALS IN A YEAR 31 23 22 US CHINA JAPAN Source: De Beers-commissioned consumer research 5. GIFTING FROM PARENTS AND GRANDPARENTS TO MILLENNIALS IS A POWERFUL OPPORTUNITY FOR THE DIAMOND INDUSTRY Another important acquisition route for Millennials is gifting from relatives other than partner or spouse. In the US, a diamond gift from parents and grandparents accounts for 15 per cent of non-bridal acquisitions by Millennials, but in the youngest age group of 18–24 it is as high as 31 per cent (Fig. 26). FIG. 26: US MEANS OF NON-BRIDAL DIAMOND JEWELLERY ACQUISITION, 2015 % OF DIAMOND JEWELLERY PIECES ACQUIRED IN A YEAR 10 31 7 15 6 4 53 76 47 40 37 31 19 18–24 ALL MILLENNIALS GIFT FROM OTHER GIFT FROM PARENTS/ GRANDPARENTS GIFT FROM SPOUSE/ PARTNER SELF-PURCHASE OLDER GENERATIONS Source: De Beers-commissioned consumer research T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 37 THE POSITION OF DIAMONDS WITHIN MILLENNIALS’ VALUE SYSTEM The unique combination of circumstances in which Millennials came to adulthood has created a different set of priorities and benchmarks for success than those of previous generations. Millennials in advanced economies generally enjoyed a protected, even pampered childhood, as the affluence of their parents was at a peak in the late 1990s and early 2000s. Similarly, It was in this context that the Millennial generation formed its needs for: in emerging economies, their adolescence period was characterised by robust economic growth and optimism for the future. ——Strong friendship networks and By contrast, the late 2000s saw severe global recession set in, making consumers reconsider their priorities and change their shopping behaviour. relationships. —— Self-expression and individuality. ——High interconnectivity and technological proficiency. MILLENNIAL TREND 1 FRIENDSHIPS, RELATIONSHIPS AND LOVE MILLENNIALS LIVE IN LARGE FRIENDSHIP NETWORKS BUT VALUE DEEPER RELATIONSHIPS AND MARRIAGE AS MUCH AS THE OLDER GENERATIONS FIG. 27: NUMBER OF FACEBOOK FRIENDS IN THE US (MEDIAN) 250 MILLENNIAL GENERATION X The Millennial generation has to pursue its goals in a complex, ever-changing world which requires tough choices. In this environment, the support of friendship networks and deeper relationships is vital. Millennials have the largest networks of friends among all generations (Fig. 27), in part due to their proficiency in using social media and desire to stay connected. 200 98 YOUNGER BOOMER OLDER BOOMER/SILENT 50 Note: Based on Facebook users, n=960 in 2013; Younger Boomers aged 49–57’ Older Boomers aged 58–67 Source: Pew Research Center’s Internet Project Survey, 2013 T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 38 It is not just quantity over quality, however: for Millennials, deeper relationships are cherished as they provide an anchor in a challenging world. Marriage and raising children in a family are as important to Millennials as they are to older generations in the US.25 In China and India, while Millennials are not rushing down the aisle either, they still respect traditions and the institution of marriage (Fig. 28). In India, while the number of arranged marriages is declining slowly,26 it was still as high as 92 per cent of all marriages in 2013. A notable exception was in the mostaffluent social strata, the Elites, who reported only 50 per cent of arranged marriages. In the future, it is likely that an increasing proportion of the wider more affluent population will follow in the footsteps of the Elites and love marriages will continue to grow. In Japan, about a third (32 per cent) of young people under age 30 and not in education are married. For men this proportion is only 17 per cent, but this delayed romantic maturity is due mainly to lack of financial resources, their reluctance to reduce their disposable income or unwillingness to lose free time27 (Fig. 29). FIG. 28: ATTITUDES TO MARRIAGE AMONG MILLENNIALS IN INDIA AND CHINA % WHO AGREE WITH THE STATEMENTS CHINA INDIA 87 I'M PROUD OF MY NATIONAL TRADITIONS AND CUSTOMS 88 86 IT'S IMPORTANT I HOLD ON TO MY FAMILY TRADITIONS 91 83 MARRIAGE SHOULD BE CELEBRATED; IT'S STILL AN IMPORTANT SOCIETAL INSTITUTION 90 73 I'M IN NO RUSH TO GET MARRIED 77 Source: JWT Intelligence, Meet the BRIC Millennials, 2013 FIG.29: JAPANESE MILLENNIALS AND MARRIAGE MARITAL STATUS OF JAPANESE UNDER 30 AND NOT IN EDUCATION % WOMEN MEN 17 MARRIED 48 25 SINGLE WITH PARTNER 24 59 SINGLE WITHOUT A PARTNER 28 MAIN REASONS FOR NOT WANTING TO MARRY – JAPANESE MEN UNDER 30 AND NOT IN EDUCATION % 48 DON'T HAVE THE FINANCES WILL HAVE LESS DISPOSABLE INCOME 46 WILL HAVE LESS FREE TIME 46 HAVEN'T MET A SUITABLE PARTNER 46 WANT TO ENJOY INTERESTS AND LEISURE TIME Source: Macromill, Japan Survey of Young People’s Attitudes, Jan 2015 34 T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 39 Most marriages in the main diamond markets occur within the age range of the Millennial generation. FIG. 30: SHARE OF BRIDAL MARKET IN TOTAL MILLENNIAL DIAMOND JEWELLERY MARKET % OF DIAMOND JEWELLERY PIECES AND VALUE MILLENNIALS ARE THE CORE GENERATION FOR BRIDAL DIAMOND JEWELLERY – THE SEGMENT MOST RESILIENT TO ECONOMIC VOLATILITY 64 50 Bridal diamond jewellery – ie diamond engagement rings and diamond wedding bands – still comprise a large proportion of the diamond jewellery acquired by Millennials in the US, China and Japan (Fig. 30), delivering over US$11.5 billion in value, or just under half of the combined US, Chinese and Japanese Millennial diamond jewellery demand in value terms. It is a slightly different picture in India. Rather than the American, Japanese and Chinese bride’s typical solitaire engagement ring with a sizeable diamond, in India a bride’s jewels mainly consist of large gold pieces with numerous small diamonds. Since the Indian tradition sees most bridal jewellery gifts stemming from the bride and groom’s families, rather than between the newly-weds themselves, the bridal segment in India generates only four per cent of total diamond jewellery demand among Indian women in the highest socio-economic classes A/B. One of the most striking characteristics of the bridal jewellery category, particularly in the US where the diamond engagement ring tradition is firmly established, is its ability to weather economic recessions better than other diamond jewellery categories. Thus, US Millennial bridal diamond jewellery has maintained growth since the late 1990s, irrespective of economic crises. That has, in part, been thanks to the increasing affluence of newly-weds, as more marriages occur later in life28 when people are better established and have higher incomes (Fig. 31). VALUE PIECES 48 36 31 30 US CHINA JAPAN Source: De Beers-commissioned consumer research FIG. 31: US BRIDAL DIAMOND JEWELLERY ACQUISITIONS BY 18–34 YEAR OLDS MILLIONS OF PIECES 3.0 2.8 2.1 1999 2007 2015 Source: De Beers-commissioned consumer research T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 40 The diamond engagement ring remains a cultural imperative in the US: 26 per cent of US Millennial brides claim to have dreamt about their future ring as many as four and a half years before beginning a relationship. And a further 38 per cent start to think about their dream engagement ring after beginning a relationship but before contemplating a wedding. LOVE AS MOTIVATION FOR DIAMOND ACQUISITION GOES BEYOND THE BRIDAL OCCASION AND THE POSITIONING OF DIAMONDS SHOULD BE TAILORED ACCORDING TO EACH LIFE-STAGE OF THE MILLENNIAL COHORT Research into Chinese women’s mega-trends, values and relationship with diamond jewellery,29 commissioned by De Beers, revealed that the love positioning of diamonds for young women has to be tailored to their specific needs at each life stage. The youngest Millennials (19–24 years old) start by challenging and often rebelling against the “old ways”; at this stage they need the freedom to discover their own paths, so love and diamonds are about fun and excitement. Later (aged 25–29) they become increasingly focused on gaining recognition and respect through their knowledge, achievements, wealth and status. At this stage, diamond jewellery as an expression of love symbolises sharing and personal acceptance. Finally, the oldest Millennials (aged 30–34 years, and most-likely married and with family) desire security, dependability and order in their lives, and diamonds become a symbol of the safe harbour and harmony in the family (Fig. 32). This variety of Millennial love needs, which are relevant in all markets, present rich opportunities for jewellers to use different types and designs of diamond jewellery, as well as different brand stories, for each Millennial life stage to capture the diamond category’s potential fully. FIG. 32: THE ROLE OF LOVE AT DIFFERENT MILLENNIAL LIFE STAGES 19 –24 2 5 –2 9 3 0 –3 4 S TU DENTS /I N FIRS T JO B YOUN G SIN GLES OR MA RRIED FA MILY WOMEN PERSONAL NEEDS PEACE AND HARMONY L OV E I S A BOU T S U P P OR T , S A FE H A R BOU R A N D H A R M ON Y I N T H E FA M I L Y RECOGNITION AND RESPECT L OV E I S A BOU T S H A R I N G L I FE’ S P R ES S U R ES A N D A C C EP T A N C E OF EA C H OT H ER FREEDOM AND DISCOVERY LO VE IS A B O U T DISC O VE RY, F U N A N D E XC ITE ME N T Source: De Beers-commissioned Lens into China, Exploratory research, 2011 3 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S IN FOCUS 41 MILLENNIAL TREND 2 SELF-EXPRESSION AND INDIVIDUALITY THE SYMBOLS OF SUCCESS FOR MILLENNIALS ARE NO LONGER FOCUSED ON CONSPICUOUS WEALTH, BUT ON EXPERIENCES AND PRODUCTS THAT REFLECT THEIR INDIVIDUALITY Millennials in advanced economies, such as the US and Japan, typically no longer strive for wealth and material prosperity as markers of success the way their parents did. Instead, they are driven by a desire for personal achievement and self-expression. In Japan, Millennial men live in the shadows of their parents, whose level of affluence appears unattainable. “MY STATUS IS THE INITIALS AFTER MY NAME (FOR EXAMPLE M.D., PHD). I DON’T NEED STATUS SYMBOLS.” “AT MY LAW OFFICE, THE STATUS SYMBOL WATCH ISN’T A ROLEX THAT SAYS I SPENT A LOT OF MONEY. IT IS AN IRONMAN TRIATHLON WATCH THAT SAYS ‘I DO THIS. I AM A TRIATHLETE.’” Source: Quotes from respondents in a focus group conducted by Unity Marketing, Unity Marketing Trend Report: Marketing Jewelry to Millennials, 2014 “IF YOU COMPARE [ASIAN EMERGING ECONOMIES,] MOST OF THOSE KIDS…KNOW IT’S GETTING BETTER, THEY KNOW THEY ARE PROBABLY GOING TO [SURPASS] THEIR PARENTS’ INCOME. NO-ONE IN JAPAN FEELS THAT WAY.” FIG. 33: MOTIVATION FOR MILLENNIALS’ NON-BRIDAL DIAMOND ACQUISITIONS % OF DIAMOND JEWELLERY PIECES ACQUIRED IN A YEAR: US 2015, CHINA 2014, INDIA AND JAPAN 2013 LOVE CELEBRATION OF THE INDIVIDUAL US 34 31 CHINA 49 INDIA 25 DESIGN 16 OTHER REASONS 19 43 39 JAPAN 75 Source: De Beers-commissioned consumer research 7 7 1 29 14 4 7 The diamond sector may therefore benefit from tying personal achievement and self-expression to its symbolism more closely. This could be achieved through individualisation of designs, branding and appropriate shopping experiences to fit the occasions and motivations for diamond acquisition. THE MOST IMPORTANT NON-BRIDAL MOTIVATION FOR DIAMOND ACQUISITION INCLUDES VARIOUS FORMS OF CELEBRATING THE INDIVIDUAL Source: A nita Rani, Presenter on BBC This World, The Japanese men who prefer virtual girlfriends to sex, BBC Magazine, October 2013 Millennials in the emerging markets of India and China, who have come of age in a more dynamic economic environment, generally aspire to greater wealth and traditional status symbols. However, for them too, self-expression and achievement are important life values: the vast majority believe that the best measure of achievement is having an enjoyable job (84 per cent and 90 per cent agreement in India and China, respectively).30 For Millennials who are not getting engaged or married, diamond jewellery pieces are most frequently bought to celebrate or commemorate a personal milestone, as a treat, or to cheer oneself up at a difficult time. Millennials are more likely to acquire diamonds for these reasons than the older generations. The non-bridal acquisitions that celebrate the individual now outnumber love and relationship celebration in the US, China and Japan (Fig. 33). 3 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S IN FOCUS 42 FIG. 34: US ACQUISITION OF BRANDED DIAMOND JEWELLERY % OF ACQUIRERS OPTING FOR BRANDS MILLENNIAL WOMEN 18–24, 36% 25–34, 40% 18–24, 35% 25–34, 38% 39 37 33 33 25 24 2011 2013 Source: De Beers-commissioned consumer research 2015 ALL WOMEN BRANDS’ CONSIDERABLE POPULARITY GROWS FASTER AMONG MILLENNIALS THAN AMONG OLDER GENERATIONS As in other luxury categories, brands are important for Millennials. In the US, branded diamond jewellery acquisition among Millennials is higher than among all female consumers (Fig. 34) – a trend that is particularly pronounced among the older Millennials aged 25–34. It is a similar story in China, where a higher proportion of Millennials (33 per cent) buy brands than older consumers (for whom that figure is 29 per cent). In Japan, where brands have traditionally been strong, 61 per cent of diamond jewellery pieces acquired by Millennials are branded, compared with 48 per cent among the over 35s. This stronger desire from Millennials highlights a growing opportunity for the sale of branded diamond jewellery products in these markets. 3 THE DIAMOND INSIGHT REPORT 2016 T H E D E B E E R S G R O U P O F C O M PA N I E S IN FOCUS 43 MILLENNIAL TREND 3 HIGH INTERCONNECTIVITY Digital media is the essential channel through which young people share information and influence each other. In the US, 43 per cent of Milliennials contribute to web forums or user groups, 39 per cent write reviews or rate products they have bought and 38 per cent share links to products and services they like.31 DIGITAL MEDIA IS MILLENNIALS’ KEY CHANNEL FOR COMMUNICATION, INFORMATION GATHERING AND SHOPPING AROUND AND THE CENTREPIECE OF OMNICHANNEL SHOPPING BEHAVIOUR Affluent Millennials have an even stronger affinity to digital media32 with 60 per cent rating products and services on the Internet and uploading content online, and 29 per cent running their own websites or blogs. These levels of digital interaction are much higher than among the older age groups. When it comes to shopping, Millennials use online methods alongside visiting traditional brick-and-mortar stores. They will often compare prices online, search for product information and look for discount coupons and promotions online (Fig. 35). Omnichannel shopping experiences are now the norm for younger consumers. Retailers who are not equipped for this will lose out among this client base. 66 FIG. 35: LUXURY CONSUMERS’ USE OF DIGITAL MEDIA FOR SOCIAL INTERACTIONS AND SHOPPING % OF RESPONDENTS MILLENNIALS 60 OLDER GENERATIONS 60 46 45 29 44 43 29 24 22 25 12 RATE PRODUCTS AND SERVICES ON THE WEB UPLOAD CONTENT TO THE WEB COMMUNICATION ONLINE HAVE THEIR OWN WEBSITE/BLOG CHECK PRICES VIA MOBILE WHEN IN STORE LOOK AT THE PRODUCT INFORMATION IN STORE SHOPPING ONLINE Source: A ntonio Achile, Partner and Managing Director BCG, True-Luxury Global Consumer Insight, 2016 LOOK FOR COUPONS OR PROMOTIONS ONLINE WHEN IN STORE T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 44 Millennials use their personal networks as well as online resources and traditional offline media to research diamond jewellery purchases. In the US, compared with older consumers, Millennials use the Internet considerably more frequently to research quality, designs and brands (Fig. 36). Chinese Millennials also use the Internet for research in about a quarter of acquisitions, but traditional channels play a much more important role in the preparation for purchase (Fig. 37). FIG. 36: US INFORMATION SOURCES USED IN PREPARATION FOR DIAMOND ACQUISITION % OF WOMEN ACQUIRING DIAMOND JEWELLERY AND RESEARCHING THE ACQUISITION MILLENNIALS OLDER GENERATIONS LOOK ONLINE TO PRE-SELECT DESIGNS YOU LIKED LOOK ONLINE TO LEARN ABOUT DIAMOND PRICING AND VALUE 92 LOOK ONLINE 76 VISIT JEWELLERY STORES TO LOOK AT THE RANGE OF OPTIONS (BRANDS, DESIGN STYLES, DESIGNERS, ETC.) LOOK ONLINE TO FIND OUT MORE ABOUT DIAMOND CHARACTERISTICS/ SPECIFICATIONS/4CS 68 LOOK ONLINE TO FIND A JEWELLER 62 41 ADVERTISEMENT 50 LOOK IN MAGAZINES TO SEE THE RANGE OF OPTIONS (BRANDS, DESIGN STYLES, DESIGNERS, ETC.) 56 52 36 32 35 25 28 24 LOOK ONLINE TO FIND OUT MORE ABOUT DIAMOND SOURCING OR WHERE DIAMONDS COME FROM 25 SEE AN ADVERTISEMENT FOR A PIECE OF DIAMOND JEWELLERY THAT CAUGHT YOUR ATTENTION 32 15 34 22 33 TALK TO FRIENDS AND FAMILY TO GET THEIR OPINION 26 LOOK FOR IDEAS OR OPINIONS ON SOCIAL MEDIA (FACEBOOK, TWITTER, INSTAGRAM ETC.) 31 SEE AN ADVERTISEMENT FOR A BRAND THAT CAUGHT YOUR ATTENTION 34 21 26 16 Source: De Beers-commissioned consumer research Millennials’ high degree of connectivity with peers and other groups finds an expression in heightened social concerns, such as balancing inequalities around the world and making the world a better place through joint efforts of all of society.33 In relation to diamonds, these concerns take on the form of raised awareness and preference for responsibly sourced diamonds. In research, when asked about the features of diamond engagement rings on which they are least willing to compromise, 36 per cent of single US Millennials in 2015 selected responsible sourcing. This compared with 27 per cent among older single consumers. In the Downstream chapter of this report we discussed Millennials’ higher propensity to stay away from diamond acquisition for lack of trust in the responsible sourcing of diamonds. These observations point to the need for coordinated actions across the diamond industry to ensure full visibility of diamond provenance, traceability and reassurance regarding origin, so that all consumers are aware of the good that diamonds do and can be confident that their own diamond has been responsibly sourced. T H E D E B E E R S G R O U P O F C O M PA N I E S 3 THE DIAMOND INSIGHT REPORT 2016 IN FOCUS 45 FIG. 37: CHINA INFORMATION SOURCES USED IN PREPARATION FOR DIAMOND ACQUISITION % OF WOMEN ACQUIRING DIAMOND JEWELLERY AND RESEARCHING THE ACQUISITION MILLENNIALS OLDER GENERATIONS VISIT THE JEWELLERY SECTION IN A LARGE DEPARTMENT STORE TO VIEW SELECTIONS VISIT SPECIALTY JEWELLERY STORES TO VIEW SELECTIONS ONLINE SEEK ADVICE FROM MY PREFERRED JEWELLER SEEK ADVICE FROM FRIENDS AND RELATIVES LOOK IN MAGAZINES TO VIEW SELECTIONS SEE CELEBRITY WEARING A SIMILAR PIECE 59 56 53 48 25 27 14 16 SEARCH THE INTERNET TO LEARN MORE ABOUT THE FINE JEWELLERY QUALITY AND PRICES SEARCH THE INTERNET TO LEARN MORE ABOUT THE FINE JEWELLERY BRANDS LOOK ONLINE TO PRE-SELECT DESIGNS I LIKE 17 17 10 9 6 10 13 15 6 9 2 2 Source: De Beers-commissioned consumer research CONCLUSION Millennial consumers are a large and important cohort for the diamond industry despite the strong headwinds they still experience in terms of financial constraints in mature markets, the overwhelming noise of competition for their discretionary spend and a declining share of population in many markets. Millennials deliver volume and value growth underpinned by stable bridal consumption and potent desire for diamonds as gifts. There are powerful opportunities among this generation to expand the non-bridal diamond acquisition. Self-purchase, acquiring for celebration of the individual and familial gifting are growing ways in which Millennials are accessing the market. In order to unlock this potential, diamond marketers need to understand the specifics of the lifetime values and preferences of this consumer cohort and find appropriate ways to engage Millennials’ strong inherent desire for diamonds by tailoring their offering for the various occasions and differentiating their proposition through branding and innovative designs. While Millennials dream about diamonds, more needs to be done to make diamond jewellery a top of mind category and nurture a deeper emotional connection, so that diamonds become more relevant day to day, and that Millennials will, in turn, seed the love affair for future generations. T H E D E B E E R S G R O U P O F C O M PA N I E S THE DIAMOND INSIGHT REPORT 2016 EN D N OT ES 46 END NOTES 1 “GDP Growth (annual per cent).” The World Bank. The World Bank Group, n.d. Web. 2 “Shifting tides: Global economic scenarios for 2015–25.” McKinsey Global Institute. January 2016 update. 3 “Global Diamonds Metals & Mining,” Bank of America Merrill Lynch, June 2016; “The PIPE – diamond intel,” Morgan Stanley, March 2016; “Why we’re less bullish than the street,” Morgan Stanley, April 2016. 4 All growth figures for polished diamond content in diamond jewellery are for new diamonds and exclude recycled diamonds. 5 McKinsey Geostrategic risks on the rise report, June 2016. 6 The survey sample was 18,129 women aged 18 to 74, representative of 114 million women split by age, marital status and income and included a ‘booster’ sample of bridal respondents, i.e. married and/or engaged in 2015. 7 Demographic Intelligence U.S. Wedding Forecast 2015, cited in http://www.chicagotribune.com/news/ ct-millennial-marriage-rate-20150517story.html 8 The average age of first marriage in the United States in 2012 was 27 for women and 29 for men, up from 23 for women and 26 for men in 1990 and 20 and 22 in 1960. Source: http:// twentysomethingmarriage.org/i-dobut-later/ 9 For statistics on this population segment see: http://www.unmarried. org/statistics/ 10 https://www.whitehouse.gov/sites/ default/files/docs/equal_pay_issue_ brief_final.pdf 11 Contactlab/Exane BNP Paribas report, Luxury Goods Digital Frontier: The New Luxury World of 2020. 12 http://www.statista.com 13 http://blog.euromonitor.com/2014/09/ why-the-consumer-preference-forthings-local.html 14 Fine Jewellery category is defined by Net-A-Porter as ‘anything bearing a gold hallmark’. Source: Vanity Fair On Jewellery, August 2016, page 59. 15 Vanity Fair On Jewellery, August 2016, page 59. 16 Vanity Fair On Jewellery, August 2016, page 59. 17 Okavango Diamond Company sales are accounted for in the De Beers market share estimate as sale from Diamond Trading Company Botswana. 18 SODIAM sales from Angola Ministry of Geology and Mining. 19 Informal sector sales are De Beers estimates. De Beers has lower confidence in estimates of informal production than other sources. Informal sales values are measured at De Beers’ Standard Selling Value. 20 Other sales are from company reports, including Gem Diamonds, Lucara Diamond Corp, Kimberley Diamonds, Lukoil, Rockwell Diamonds, Trans Hex and estimates for other smaller producers. 21 The Millennial generation is defined as people born between 1981–2000, or aged 15–34 in 2015 (Fig. 1). This report uses the 15–34 range but, where there are references to De Beerscommissioned research, which focuses on adult consumers, the Millennial range has been narrowed to 18–34 year olds. When comparisons are made over time, the same age group at the respective moment in time has been analysed. The historical period of 1990 to 2015 has been used to compare generational data, as it was deemed to be sufficiently long to reliably identify intergenerational trends. 22 Overall, in the top four diamond markets there were a total of 985 million Millennials (men and women) in 2015. That’s a little over a third of the total population, excluding babies and the under 4s – and is a sizeable market for consumer goods. In the US and Japan, the size of the potential market for diamonds includes the whole of the Millennial cohort, but in the emerging economies of India and China it is restricted to certain higher socio-economic groups. In India, for example, only the top two socio-economic segments A and B and the more affluent ‘Elites’ societal segment are part of the diamond target population. In China, the definition of the target population is limited to the most-developed 126 cities in Tiers 1–3. In total, this brings the potential GLOSSARY Definitions for terms and abbreviations used within this report can be found on our website www.debeersgroup.com/glossary Millennial market for diamonds across the US, Japan, India and China to 223 million people. That considerable figure is the Millennial population covered by De Beers-commissioned research in this report. 23 CNBC, Jeff Daniels, Blame Millennials: Diamond jewelry business in a rough spot, http://www.cnbc. com/2016/06/16/blame-millennialsdiamond-jewelry-business-in-a-roughspot.html 24 In India the survey focused on purchasers, as this best reflects the decision making process in this market (decision made by the woman, while finance often is provided by a man in the family). Of all Millennial buyers 72 per cent bought for themselves, compared to 57 per cent among the older generations 25 Pew Research Center, Millennials in Adulthood, March 2014 26 De Beers-commissioned India Consumer Survey 2014 27 Macromill, Japan Survey of Young People’s Attitudes, January 2015. 28 Currently the average age of first marriage in Japan is 29.7 (Statistics Bureau, Ministry of Internal Affairs and Communications, Japan. “Statistical Handbook of Japan 2014”, p. 18, Table 2.8 “Mean Age of First Marriage”), in the US it is 29 for men and 27 for women (Lydia Anderson & Krista K. Payne, National Center for Family & Marriage Research, Bowling Green State University, Median age at first marriage, 2014), in China it is 24.9 (2010 Population Censorship, Table 5–4, Chapter 5, Part 1) and in India it is 24.1 (Average age at Marriage – India, MedIndia, 2011). 29 De Beers commissioned Lens into China, Exploratory research, 2011. 30 J WT Intelligence, Meet the BRIC Millennials, 2013. 31 The Millennial Consumer Index from Bite Group and Redshift, 2013 32 A ntonio Achile, BCG, True-Luxury Consumer Insight, 2016 33 J WT Intelligence, Meet the BRIC Millennials, 2013 DISCLAIMER Please note that the names and/or brands of third party organisations referred to in this publication may include registered or unregistered trademarks of such brand owners. 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