[Recipient Name] [Address Line 1] [Address Line 2] [City], [State] [Zip code] Re: Hospital Network in Monroe County Dear , We’re always looking for ways to improve how we serve our members in Western, New York. One way we are doing this is by giving you more options for your care. New Network Hospitals We’re proud to announce that on , Strong Memorial Hospital and Highland Hospital joined the [<(Plan Type)>] network. You can now receive care at these Monroe Country hospitals at the network rates. Other Hospitals in Monroe County To ensure you have even more options for your care, the plan also covers out-ofnetwork hospitals in Monroe County. The big difference with the out-of-network hospitals is that they must agree to accept the terms of the plan before you get care. So, before you go to an out-of-network hospital make sure you ask the hospital to confirm that they accept the terms of the plan. As long as they do, your costs will be the same as if they were part of the network. Please remember: In an emergency you should go to the closest hospital. It doesn’t need to be a network hospital. Emergency care is covered wherever and whenever you need it. If the hospital is out-of-network you still pay the network rate. Questions? If you have any questions, please call Customer Service toll-free at <1-800-7116088>, . Thank you for being a UnitedHealthcare member. Sincerely, The UnitedHealthcare Team R5342_161110_151604 Accepted Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. Other providers are available in our network. The provider network may change at any time. You will receive notice when necessary. <請注意：如果您說中文(Chinese)，我們免費為您提供語言協助服務。請撥打會員卡所列的免付費會 員電話號碼。> R5342_161110_151604 Accepted