A3)DAT{W1111 istretion f r Wealth Dare Adni' At tine X^JAULTIw F 1SPPL4ERlGLIA o( 1) rnOVIDER'$ IDErlTIF1cAl ION NUMBER: STATWENTOF LIeFIGOICIES AND pLAN (w CorREC"ION A Eljll nlNli STREET NAME Pr PROVDER 121b612412 D, YdIWG- RC67DCsno6n SUPPLIER nR 00ta0L7h0 CONSTRUCT10H ai n) AESB, CITY, 6TATE, Zip rnue TEQUESTATERRACIE 11301 SP TEQUESTA, 5L 33469 SANDY plhlES a' LWARY STATF MEN I OF DCFIGICNCIES X41 PT^,r, I E INFnRMAfION) vMUSYBEPRCCEDEDBYF. P+~ CliD1FICIENr_ I 4 IOCNTIFYIIdG i G04 I REGULATtIKY ID RE 1` r~ CQRRtt 710N rl OF PRUViDE1~'C r~ N SHOULD GE Af 1I[) eACH CORnEOTIV6 PRDPWATI O r.. nNLETe n~ GATE CR030REFERENCH)IftrICIPNCY) TOTHFAF OR L60 TA r,o00 CDMMLNT6 C 0001 INITAI I I I C1215taffine - Composition pmp121nt SUrYey CCR#2012011963 One of the fOUr shall to child ratio care staff asleep, the direct I allegations wos Contlrmed I be Treatrnel)t Facility far i sandy Pines Residential had a deficlencp [OUnd. A+ d Olescentg Children and reviewed at the time Of 12/!)~ iJ2012. on 1211 L) irect At a r. are stdff miilil)) Ufn, tW0 1I9WQke and on Cully child stafftninaintained: 1 folll,wing direct proyided 1. During and direct Care staff Shall 17e t11C at all timo6 In Qddltil„i, r8605 EhaU be cars l, ur5 r, when children are f I fi in the I I the faciiit y.the 3.While residents he t10 less Sn211 y rCtAents those 9tatfing ratio for will + be 1 i itltensive „tatfing cal es staff 3. The nursing to 12 hours their sllatl not divide line on of located in other areas from 8 shifts have been changed the risk of not tes which mitiga shifts to e fewer there finding coverage cover. since Additionally, several hired and our website shortage in our comple_tion Person to our ensure per ability RNs have been we to cover not pdo that ool 30, Date_December Interim DO OR L. 4' NBOR. rikY DIRECTOR'S S RM 2013 JAN I Y; the~_ PROOUIDER~sUrNLIR would f> Responsible_ Cif residential tranaparting rggldents homPS, Olts other than group I trootrnent cente care stars direct as Lhe c{, leer shall not be counters or supervision of I a5sistanoe rHre, roviding dOp~ HCA HOrm 342 o- have all shift shift between prograrTIS the facility or other buildings, I >~ on job requisition diem 5.W OR TAl t FC new there is an open j eopardize l detArmineti by the child'E pnyslelZ++ d, ClirpCt DON Interim ! Person Re sponsible_ I are away lram mai a appropriately is Completes=- I normr714Y the criildran 2,Enuring hours when shall lie ve staff to child ratio a sleep, ne + direct car no le54 than 1 8;and for tilers 1:4,The need and Director of The staffing coordinator for reviewing census Nursing will be responsible each shift no leis ire Responsible: daily and ensuring and will attend Admissions staffed. They both daily. Discharge Meeting i December 6, 2012 i staff awake, the direct cars facility and normally than 1,4, and be tD Chii+j ratio Shall 10, 2012 DateL'_December Interim DON Completion Person to with 2• i present accordance in changes in census. I 4 updated have been kept are ratios ensure t t t, btaMng -staff Composition i 6. less than 1: rids The staffing g 1. I i 0 no Plan on° of~ eCt! n i relakl-d to the ailCgaitCns the visit are children when 2. During hours normally W~ Nn? REPRCGCNTP~ Uw AE;YITL1= eMFX11 CEO I ixe>DAYS 13 y. Carp.Adfrlllll enc for Hsalth tIY 7ATEtASNI Awe PLAN OF DEFIGIEI~cIES La on s) DATE 3VPVCY RoVADtFVSUPPLIEPJCLkA flit) a~ IDENTIFICATION GDRRGDTIoN COMr`Lt X2SMULTIPLCCbN£TRUCTION MlJtIAHhW A. BUILDIN© 1210612012 8,NANta R~ S7000060 NAME OF PROVIoLk SANDY w i Z1} L'a'LIAT, UlTI PENEL XA)Ifa PRtHX TKG C 121 5 SUM IMRY STAT0VFNT OF UtFICIEN= BE PRE00LD aY FULL EhGFI DFFICIENCV MIfST INFORMATION) Y2NG RE,W AWAY OR L3C IDENTIf I Continued From gagR 3 3459 9 C 121 1 IANDARD on 11AIt DLFIGIENCYI i T t 4. The evidenced by: I Pie RICA record roview and interview. CQ Mo£ s RRFERENGI-II I This, S rd iS IIt11 t11et as I alt! A(TIC)N SHUULD tACN CORRECTIVE IYJTHEAl RCPRIArE I TAG 1 F, C. n. 0){ i38. 507( 0 e), F- & 0`CORRECTION PROVIDGn' +PL N Be ID PREFIX child. Chapter GODE yTRCGTAODRESS, CITY, STATE., t iEST"t RRAG E SUPPLIER was Staffing of Residential Units Policy 35-17 to ensure the verbiage coincided revised with the staffing ratio grid. 1 Completion Date: January4, 2013 for Children and at ResidAntlal Treatment Facility Cale staff Adolescents)failed to provide direct Responsible: Interim DON and CEO person member to 6 minimum of 1 direct care staff 710 AM shift. residents On the 11:0U PM to October, Nbvemoor and a during Seitltrambcr, Decembor 2012. Monitoring Plan: The T! C findings IIiCIUdI?' DON and staffing coordinator are maintaining a record of the staffing by shift daily that includes current census. Compliance with staffing mandates is reported to the CEO weekly and to the Quality child to staff P. CV19w, on 12106117, of lh6TCA'3 0W12 to 9130112 i ratio for eeoh day from 9/ more revealed that the RTCAwa5 understatfed, 00 on the 11: 1 n1+ 3 rrlhpr, staff to residents than G through 0106/ 1 2 13 days; 30 AM shirt for to 7! responsible for Council monthly on a basis. PM 0109/12,9112112 through IVI 8112.9120112, 9! 30/ less than the requirRri 912711 ] ttlluugh 12 mtln was on 9130112 when the highest staffing; 12 the I RTCAhad 40 residents, out only I direct staff motllper to staff MemhPrs. a tatio of 1 7.5 child residents. child to staff RAView, on 12106112, of the RTCA's to 10131112 10101112 from ratio for each day moIµ revealed that the RTCAwa5 understaffed, n, r mb to 1 staff than 6 residents 30 AM shift for 26 cloys; PM to 7: 101091'12,101'11112 through care 1D~~ e101217., i? 1014112 through the highest 1( N231i2, 10125112 through W129112, fiI staff V1Q3 on 10126112 residents ratio of child but I mly 10 when the RTCA had 8d residents, ratio of 1 staff direct care st;irf -r embers, a 8. 1 4 residents. member to child to Aaff Review(on 12106112 of the R 1 CA's 11/30112 11/ 112 0 1, to I' m m each day ratio for CA Form 3020 0001 TATE FARM i l j j It 6040 6MFX 11 QVAIludtlPn nhect a of 9 A enc for Health Gare Administration m)PROVIDERISUPPLIER1CLtA IDENTIFICATION NUMBER: DEFICIENCIES ' OF STATEMENT DATE SURVEY I= AND PLAN OF CORRECTION COMPLETED XZ}MULTIPLE CONSTRUCTION A. BUILDING 1210612012 B. WING RCST00008D NAME OF PROVIDER OR SUPPLIER 11301 PREFIX SETEQUESTATERRACE I PROVIDER'S ID DEFICIENCIES SUMMARY STATEMENT OF FULL MUST BE PRECEDED BY DEFICIENCY EACH INFORMATION) REGULATORY OR LSC IDENTIFYING TAG CODE TEQUESTA, FL 33469 SANDY PINES X4)ID STATE. ZIP STREET ADDRESS, CITY. PREFIX TAG EACH Ii PLAN of CROSS-REFERENCED I c0RRECTiON COFRECTIVEACTION SHOULD APL BE hTE I DATE TO THE APPROPRIATE I DEFICIENCY) C 121 C 1211 Continued From page 2 the understaffed revealed that the RTCA was 11/1/ for 22 days; 12 shift AM 30 11:00 PM to 7: on I through 11/ 11/ through 12, 11/ 68112 0 112,, 11/ 16/11118/12, 11/ 14112 through 12, 11/ 12, 26/ 12, 21/, 11/ 1 212, 3112through 9/ 1/ ratio was the on 30112; highest 11/ 29112 and 11/ RTCA had 89 11/16/and 11130/12 when the 12 staff members, residents, but only 11 direct care 8. 0 9. to a ratio of 1 staff member RTCA's child to staff Review, on 12106/12 of the 12/ 12 01/to 12104112 from ratio for each day the was understaffed on RTCA the that revealed 4 30 AM shift for 3 of the days 11:00 PM to 7: ratio was on 12/1112 through 1213/12;the highest but residents, 89 had 12/1112 when the RTCA 1 of ratio a members, 11 direct care staff only 09. staff member to 8. conducted j In an interview, j 12106/12 at 1:50 the RTCA's Staffing Coordinator and on i PM with the the Interim DON (Director of Nursing), participants ackiic7wledgeu i a I i I understaf:in 7: 30 AM shifts. This on was also acknowledged by the Risk Manger who an intQnview, 08 PM, during 12/ 12 06/at 3: the regular staff to reported that the RTCA used on concern provide some the 11:00 PM one to one to supervision frequently I to did not of the residents, as needed, and have staff available for overnight. and t Review of the RTCA's own policies units i procedures, regarding staffing of residential and 12/ 12 06/revealed that the policies AM PM-7: for 11:00 30 procedures documented MHT' s and nurses of a staffing ratio shift, Technicians) combined is a 6;1 I on Health resident to staff ratio." Mental i 1 I AHCA Form 3020-0001 F If ceoe continuation sheet 3 or 3 6MFX11 STATE FORM TnTAI P. 1; Y RICK SCOTT JN i: AFt!~ C'1g. H AI 1Ft J)-'., ELIZABETH DUDEK SECRETARY Better Health Care for all Floridians GOVERNOR December 18, 2012 Administrator Sandy Pines 11301 Se Tequesta Terrace Tequesta, FL. 33469 2012011963 Re: CCR # Dear Administrator: This letter reports the December 6, 2012 by findings of a Complaint Inspection a representative of this office. survey visit that only on conducted on that the deficiency provider's copy of the State (3020)Form, which indicates You * will not receive a copy of this report in the mail; you the day of the visit.* Attached is the identified was receive this faxed was will report. of correction to this Field Office, in accordance with enclosed instructions, for You will not the identified deficiency within ten working days of receipt of this faxed report. in the mail, you will only receive this faxed report. The deficiency shall of this receive a Please provide a copy be corrected no plan report later than January 5,2013. obtain your feedback following Quality Assurance Questionnaire has long been employed to website at survey activity. This form has been placed on the Agency's based as a first step in providing a webhttp:// myflorida. Publications/ shtml ahca. c F orms. om/ the questionnaire through the link interactive consumer satisfaction survey system. You may access as our under Health Facilities and Providers on this page. Your feedback is encouraged and valued, the survey process. goal is to ensure the professional and consistent application of The Thank you for the assistance provided to the 5840. call this office at (561)381- representative. Should you have any questions please Sincerely, Mayo-Davis Field Office Manager Arlene AMD TB132 Enclosure: State Form 3020 j Headquarters 2727 Mahan Drive Tallahassee, FL 32308 http:// myflorida. ahca. c om ay Delray Beach Field Office 5150 Linton Boulevard, Suite 500 Delray Beach, FL 33484 Phone (561)3815840; Fax (561)496-5924 Pines Sandy December 18, 2012 Page 2 AGENCY FOR HEALTH CARE ADMINISTRATION INSTRUCTIONS FOR PLAN OF CORRECTION Please review the following Prior to completing the Plan of Correction section of AHCA 3020-0001 1. Prepare your reply by using a typewriter or computer to ensure legibility. 2. Note that each repeated deficiency is consecutively numbered with an ID Prefix tag. This tag number is in column # 3,and your plan of correction (POC)should begin opposite the number. 3. The POC must be during simply specific and realistic, have reasonable time frames based on dates discussed the exit conference and state exactly how the deficiency was (or will be)corrected. Stating that "staff will be trained"is not POC acceptable. An state that " acceptable might regarding policy and procedure, before and after tests were given, daily evaluated in one month, then performed, staff will be requarterly." trained be 4. POC's should address the problem and be aimed at correction in opposed to correcting an example or an isolated a staff staff were monitoring will systematic sense, as problem. 5. The plan may not be argumentative Generalized, unsubstantiated arguments are not acceptable. A deficiency may be disputed provided it is supported by factual attached documentation. For example, attached is the controlled substance verification log which has the date, time and signature of oncoming and outgoing nurses who have counted controlled substances. 6. The responsibility for correction position to preclude recurrence. 7. You must sign and the bottom of page 1 of the statement of date. After the result in completed POC is received, it finding of noncompliance. a ongoing monitoring should be assigned deficiencies, include will be evaluated. Failure to submit a to a specific your title and timely report may