THE CITY OF SAN DIEGO MEMORANDUM DATE: December 7, 2016 TO: Honorable Mayor and Members of the City Council FROM: Brian Fennessy, Fire Chief SUBJECT: Repeated Ambulance Response Time Non?Compliance Notice 8: Request for Detailed Plan?to?Cure Attached are the EMS Compliance reports for FY2017 Quarter 1 and Quarter 2 to date (July 1, through November 30, 2016). As of December 1, 2016 Rural/Metro (AMR) has failed to meet the response time standards in four of the eight medical response zones for the Emergency (Priority Level 1) category. On December 1, 2016 and per the EMS Agreement (3id Amendment, Section 4.3.3, Failure to Comply), the City sent American Medical Response?s (AMR) Western Region Chief Executive Officer Tom Wagner and San Diego/Orange County Regional Director Mike Murphy a notice of repeated ambulance response time non?compliance and requested a detailed Plan?to?Cure. If full compliance is not achieved by the conclusion of Quarter 2, the City will warrant a finding of breach of contract (2009 RFP, Sections V.T.1 and V.T.9). In reply letter dated December 5, 2016, Regional Director Mike Murphy acknowledges that response times in select zones for FY2017 Quarter 1 and Quarter 2 were negatively impacted. However, AMR was in full compliance of all zones in the City of San Diego during the month of November. The City of San Diego team has scheduled a meeting with AMR local, regional, and corporate managers to discuss with AMR its concern for their not addressing in detail, the terms of the City?s December 1, 2016 Notice to provide a detailed Plan?to?Cure. Sincerely Brian Fennessy Fire Chief Page 2 Honorable Mayor and Members of the City Council December 7, 2016 Attachments: December 1, 2016 Letter from City of San Diego COO Scott Chadwick FY 2017 Q1 EMS Compliance Report FY 2017 Q2 EMS Compliance Report (October 8: November) December 5, 2016 Letter from AMR 439-319? cc: Stephen Puetz, Chief of Staff, Office of the Mayor Mike Hansen, Deputy Chief Of Staff, Office of the Mayor Marshall Anderson, Director of Council Affairs, Office of the Mayor Scott Chadwick, Chief Operating Officer Stacey LoMedico, Assistant Chief Operating Officer Andrea Tevlin, Office of the IBA Chris Webber, Assistant Fire Chief Gina La Mantia, Deputy Fire Chief Chris Heiser, Deputy Fire Chief Roger Fisher, Deputy Fire Chief Noah Brazier, Deputy City Attorney