io WAM L bowfdoomMe not& UW Or few ordoW. rLow Imove" Wo • 5aIj1plophillo~ 4" iIIIIIIIIIIIJIM tW r r Im OPT"' Ili il O Y VIESILANT Table of Contents K0VProfile .......................................................................................................................................... 4 AgencyManagement ......................................................................................................................... 5 W1yAgency ....................................................................................................................... ......................... 5 MobileCamera Systems ........................................................................................................................... 8 Viewing Mobile Camera Systems .......................................................................................................... O Configuring [ arDetecnrMobile Profil .............................................................................................. 1O 15 FixedCamera Systems ...................................................................................................................... ..... Viewing Fixed Camera Systems ..................................................... ..................................................... 15 Configuring [ arDetectorFixed Systems .............................................................................................. 1S arDetectorUpdates ........................... .................................................................................................. 24 UserManagement ............................................................ —............................................................. 26 26 AddNew User ......................................................................................................................................... LPRSystem Use ................................................................................................................................... 27 AssignUser Geo -Zone ............................ ............................................... ............................................ 27 ConsoleAccess .................................................................................................................................... 28 MASAccess ................................................................. ....................... ............................................... 29 User Permissions ' Detections ............................................................................................................ 29 UserPermissions 3O Hits .................................................................... .................................................. UserPermissions —Hot -Lists ............................................................................................................... 33 Search/ Modify Users ....................................................................... ............... ..................................... 34 Hot -List Management ...................................................................................................................... 3G UploadHot -List ....................................................................................................................................... 3G AddHot Plate .................................................................................................................................... 36 ManualHot -List ................................................................................................................................... 39 AutoHot -List ....................................................................................................................................... 41 Hot -List Templates .................................................................................................................................. Create/ Edit Templates ................. .................................................................................................... 4S 4S ViewTemplates ................................................................................................................................... 4O SearchRecords ................ ....................................................................................................................... z LEARN 5. 1: Agency Manager Guide J Table of Contents 49 paue VIGILANT SearchFiles ............................................................................................................................... ............. 54 MakeBase Hot -List ................................................................................................................................. SO 5g DataSharing .................................................................................................................................... SQ DetectionSharing .................................................................................................................................... Hot -List Sharing ...................................................................... ......... ......... ............................................ 6U DataSharing -Map .................................................................................................................................... 61 MappingTools ................................................................................................................................. 63 MappingAlert Service ( MA5.................................................................................................... .......... 63 64 MASConfiguration .............................................................................................................................. MAS Configuration —Hot -Lists ............................................................................................................ 64 MASConfiguration —Alerts ................................... ............................................................................ 64 MASConfiguration —Icons ................................. ................................................................................ 6S SearchCriteria .................................................................. .......................... .......................................66 Searching --------------------------------------'------- 68 Reporting.------------------------------'-------.------- 70 74 DensityMap ......................................................................... ................ —.............................................. SearchCriteria .....................................................................................................................................74 Searching................................................................................................. .......................................... 74 Reporting.---------------------------------------------.. 76 Dashboard.......................................................................... ........................... —.............................. 0 Activity Search .--------------'-------.---------------------- 78 Filters.----------.--------'-------.----------------------. 78 PieCharts ................................................................................................................................................ 7Q BarGraphs .......... ....................................................................................................................................Al DataView ................................................................................................................................................ 8h ScheduledReports .................................................................................................................................. 89 90 Auditing.----..-----''_-----'—.--.---'''_—.----..---~.---.—.—'--''.''--..---'—.--. QueryViewed Records ............................................................................................................................ 9O TrackAll Transactions .......................... .................................................................................................. 9l OtherFunctions ............................................................................................................................... 94 ContactManager( s).................................................................................................................... ........... Q4 2 LEARN 51: Agency Manager Guide ITable ofContents pame V1CILANT ContactVigilant............................................................................................................................... 96 VigilantSolutions Support .......................................................................................................................96 96 VigilantSolutions Sales.......................................................................................................................... Vigilant Solutions Private Data Subscriptions......................................................................................... 96 3I LEARN 5. 1: Agency Manager Guide ( Table of Contents a g. AIX Nf V.. Ir ILANT 1. 41 fig C N My Profile Agency Managers have the option to edit their information within the ' My Profile' section. Agency Managers are able to enable a copy of Email notifications for all ' Hits' generated by user accounts. Agency Managers are able to change their password within the ' My Profile' section. Also, Agency Managers are capable of removing their Contact Info from -the -'Data Sharing Map'. For more information on the Data Sharing Map, you may advance to the ' Data Sharing' portion. After making any changes, select ' Update' and ' Close' to bring back to Main landing page. Agency Managers are able to create a new ' User' Account from the ' Create Account' button while keeping the contact information from the Agency Manager account. The Agency Manager will be prompted to input the ' Username' and ' Password' for the new user. The Password button allows for password change for Agency Managers and Users ( with appropriate privileges). Best practices: It is common to use < firstinitial> or < firstname> for the Username'. a1 PzE- t LEARN 5. 1: Agency Manager Guidel My Profile viSIO UT 3 0 td r Agency Management My Agency OLJCE FOUCE LEARN r M Within the ' My Agency' section, the ' Agency Manager' can set the number of days to retain the Agency' s Detection' data and/ or ' Hit' data. The default is ' 0' which is unlimited data retention. Agency Managers are also allowed to ADD/ CREATE/ REMOVE other Agency Managers for their agency. Best Practices: Data retention should be set according to agency policy and/ or local legislation. In the absence of such, and if indefinite retention is not desired, a best practice is 5 years ( 1, 825 days) to cover statutes of limitations for most Part I Major Crimes. Note that even if an Agency shares -to NVLS ( see Detection Sharing by Agency' that the data still belongs to the Agency and is still governed by the Agency' s Data Retention Policy. LEARN 5. 1: Agency Manager Guide ( Agency Management I My Agency 410, VIE31LANT' n uYS ig N... When an Agency Manager chooses to ' Create' another Agency Manager, they will need to include all mandatory fields ( Username, Password, Name, Address, City, Zip, Phone, Email). Best Practices: It is common to use am < firstinitial>< lastname> or < lastname> for the Agency Manger ' Username' ( Example: am,Johndoe). Also, within the ' My Agency' section, the ' Agency Manager' can set a ' Geographic Zoning' area. Agency Managers can draw a Agency -Limiting zone using a polygon drawing tool. This zone prevents the view of any detections/ hits outside of the zone to the Agency Users. This is not required if no geographic restrictions are desired. First, select '[ x ) Current Status: Not in Use. Then, select ' Draw Geo -Zone' to use the polygon drawing tool. LEARN 5. 1: Agency Manager Guide I Agency Management [ My Agency VIGILANT To use the polygon drawing tool, use the Google Map zooming tools in upper left corner to zoom -in on region to select. Next, select the ' Pen' icon in lower left corner to begin polygon creation. Generate polygon selection by Left -clicking on the map with at least three points. To reset the zone, click ' Clear', and draw again. You can add multiple zones by clicking ' Add'. Click ' Save' to save the zone and click Update'. The ' Private Data Subscription Period Dashboard' allows the ability to review your subscription periods of Private Data assigned to your agency. Within this feature, you may view the total Subscription Period remaining and Credits consumed as it relates to Private Data. LEARN 5. 1: Agency Manager Guide I Agency Management I My Agency of, VS. I E31 LANT L 11 1 i. € J S Mobile Catera Systems Viewing Mobile Camera Systems As an Agency Manager, you are capable of viewing, creating, editing, and deleting Systems for CarDetector. When viewing the Mobile System( s), you may select' System Name', ' Location', or' Setting Profile' to filter through different Systems. To the right of the filters, will be a list of current Systems associated with the Agency. The table will li3t the ' Agency Name', ' System Name', and ' Settings Profile' that are associated with the system. Traditional page navigation is used in the case of having more than 15) systems within the Agency. Selectelectiz, S eli- ct- 1 Vhc,' e Polk:- _.;, trt eIt E 420 jT0, - LFAs To create a new system, select the ' New' button above the table. This will take you to the following that allows you to insert a' System Name', ' Location', and select a ' Setting Profile'. A typical ' System Name' would be the type of system ( CDM vs. CDF) followed by an Agency acronym and vehicle number. SI LEARN 5. 1: Agency Manager Guide I Agency Management ( Mobile Camera Systems 0 V113LANT r," Something that is unique and is defining recommended. ' a Location' is not a required field, but can be useful when dealing with multiple locations. The ' Setting Profile' allows you choose the default profile or from custom made profiles. You can start with ' CDMS Default' profile and alter at a later time. To delete a System, simply highlight the desired system select ' Delete'. You will be prompted to confirm. WhrnitfePD 1156 VVhaville, USA CDFv1 Default Once a CarDetector Mobile System ( CDMS) has been created, you can ' Edit' the selected system and change the Location or CDMS Profile. To the right, you will see the values listed with the ' Setting Profile' that is profile selected. It will list the ' Agency', ' is ' Allocated To'. The ' Alerts' tab Profile Name', ' Last Modified' date, and other Systems that the will list the ' Alert Condition Matrix', ' Alert Control' and ' Priority Notification' for audio alerts. Nhakflle, USA GDFJS Default LEARN 5. 1: Agency Manager Guided Agency Management I Mobile Camera Systems Nk XIGILANT 3 C: . 1- 1 Whovtiit .Police" Department ODMS Default 11 04- 05- 41 1- 24A2 Prvl iter1 ,. L.... Confguritig C: arDetector Mobile Profile To view and edit system profiles, you will want to select the ' View Profiles' option at the bottom of the table listing for Mobile Systems. From there you will be present with the option to apply the selected profile to other systems using the ' Apply To Other' button. Once the system is selected, simply select Apply' to push settings to the Vehicle if already connected to LEARN. The ' CDMS Default' profile cannot be edited. Instead, we must select ' Save As New' to generate a new System profile from the ' CDMS Default' settings. Users will be prompted to enter a new ' Profile Name'. Once renamed, you will option to ' Apply to Systems' and you can select the systems desired. 10 1 LEARN 5. 1: Agency Manager Guide I Agency Management I Mobile Camera Systems 4AIGILANT VS. i l L'. T i.. 0 N S rr 00ft ft" M40 40 ft~ CDPOS Indiana Raptor lLr. A. Dial '.` thcA1IeP0_ 11S5 MFM E543u mmo_ = JJ̀ %' 00" Alert Condition Matrix' controls conditions that will alert the user. It is composed of four options: ' Plate 1', ' Plate 1 is a and -2', match ( ' Exact Match', Detection = and ' Hot -Plate) 1 on off Match'. ' Plate 1' matching will only alert the user when there the first attempted Optical Character Recognition ( OCR). For captured images, we can have multiple scans for character recognition. Thus, we offer ' Plate 1 and 2' matching to allow for multiple OCR attempts on same capture. We have found that having two scans of the image can increase the chance of a match. If there are many misreads associated with similar characters ( Example: 8 vs. B, O vs. Q), this feature can be useful. However, there is also an increase of false -positive matches associated with selecting ' Plate 1 and 2'. Therefore we recommend ' Plate 1' as the default in most situations unless the Hot -List is small or the plates are harder to read OCR. Exact Match' does exactly as it is labeled. It will alert the user when there is an exact match between the ' Detection' and ' Hot -Plate' record. If one or more characters do not match, the user will not be alerted. This selection is useful when accuracy is desired in alerts. We offer ' 1 off Match' when you wish for users to be alerted in the case of the Hot -Plate record being one character different from the Plate read. This can be useful when there is a small Hot -List or when there are a large number of plates that are always one character ABC123". wrong. For example: A plate is scanned with " A8C123", and the Hot -Plate is Since the scanned plate was one character off, an alert would still notify the user. In the case of being two characters off, no alert would appear. This option greatly increases your chances of false positives and it is recommended to use the default of ' Exact Match' for most situations. The ' Disable Add Plate Utility' feature is capable of locking the CarDetector Mobile System down from allowing users to add plates from the client. This can effectively prevent any and all hotlists from being installed on the system when combined with User Permissions. Thus, allowing full control over hotlists residing on the CarDetector system and ensuring no alerts are generated Ad Hoc. The ` ignore Out -of - State Alerts' feature allows for users to only be alerted if a Hot -Plate has a correct State ID associated with the location of the capture. For example: A Hot -Plate may have the State ' CA', but the GPS of the capture shows ' NV'. If this feature is selected, no alert will be made. Note: If your GPS is faulty or displaying wrong coordinates, no alert will be made when this feature is selected. It is recommended that this is unselected unless Out -of -State alerts become a burden. 11 LEARN 5. 1: Agency Manager Guide I Agency Management ( Mobile Camera Systems Nk JX VI G I LAhIT The ' Alert Control' options allow how the user is notified. This can be done in a number of ways. First, Sound Audio Alert' will notify users via a sound alert using the ' Exact Match' and/ or ' 1 off Match' sound files that can be configured to the right of selection. Likewise, the ' Detection' sound file can -be configured for Audio alert. The ' Trigger Popup Window' allows users to be notified with an Alert screen that overlays the CarDetector program in the form of a pop- up screen. This Popup Window will remain in foreground, unless ' Force -Pop- Up Priority' is unselected. When unselected, ' Force Pop -Up Priority' will allow the ability to minimize the pop- up screen. When ' Require Hit Confirmation' is selected, the user will be required to confirm the correctness of captured hit. Likewise, when ' Require Hit Confirmation' is unselected, the user may close the Alert pop- up without confirming the hit. The user may go back to the hit record at a later time to confirm the correctness. Lastly, when alerting for Audio, the ' Sound Camera Name Alert' will alert the user with the name of the camera that captured the matching plate. Thus, if the CarDetector system has ( 4) cameras, the user can quickly orient their attention to the direction of the Camera that captured the hit. The ' Priority Notification ( Audio)' settings will help to notify the user based on the priority level of the Hot -List that was loaded. When loading a Hot -List you may ' Assign Alert Level' from ' Low', ' Medium', and ' high'. When a match is generated and a hit Alert pushed, an extra Audio alert will describe the level of the Alert. This extra sound file can be turned on/ off when coordinated with Hot -List alert levels. For example: If you have a Hot -List with low priority, perhaps no audio alert is needed. However, if you had a Hot -List with High level, you would desire an extra audio alert in the audio notice. LEARN 5. 1: Agency Manager Guided Agency Management I Mobile Camera Systems 8k The ' Cameras' tab allows for the Ix V1 selection of ' I LANT OCR Profile', ' LPR Camera Type', ' Camera Naming', and Camera Controls'. The ' OCR Profile' allows the user to choose ' Region Select' for the region that the CarDetector will be operating in. Because license plate design differs from state to state, we utilize Optical Character Recognition ( OCR) algorithms that are unique to each region. To increase capture and character recognition, you will want to select the region that most closely resembles the plates being captured. The ' LPR Camera Type' will allow for the selection between our two types of camera styles; the older ' C' Series cameras and the newer ' Raptor' LPR cameras. Like regional options, choosing the correct style of camera will allow for optimum capture rates because our algorithms are designed around the video collected on the differing hardware. The ' Camera Naming' selection allows you to control specific names baser) on the camera orientation. For example: Front Passenger, Rear Driver, etc. In most scenarios, the camera orientation will not be known until configured in the vehicle. This area can be used to rename a camera to something more descript. ' Camera Controls' is based on your ' LPR Camera Type' and will allow the user to control hardware settings when connected via RS232 or RS485 cable. It is recommended keeping the defaults. Camera Controls SbutterSerirngs: Cloudy fast The ' Database' tab will show ' Credentials', ' Connection' and ' LPR Data Storage' options. The Credentials' for the local CarDetector database are not currently configurable at this time. The Connection' is not currently remotely configurable for ' Host Name' or ' Port'. The ' Schema' can be altered to specify a new database name. This can have the effect of wiping a system clean in the case of corrupt database, performance issues, or out -of -synch Hot -Lists. it is recommended keeping default Schema name. Lastly, you can configure the ' CPR Data Storage', which controls the retention policy for 13I LEARN 5. 1: Agency Manager Guide ( Agency Management J Mobile Camera Systems VI lu l LA,NT' detection LPR records. Records that are older than the specified retention policy will be purged from CarDetector. This is acceptable as all detections should be uploading to LEARN for archival purposes. The minimum is 1 day and the maximum is 719 days. This completes the System Profile setup and you will want to select ' Save' to store the profile and to propagate to the selected systems. Note: any changes made at the CarDetector client will create a Custom' profile which can be edited and saved as a new Profile too. Credentials userf9 - IE: " aooi Password" x au3a oxo, c Port Schema: uswa . LPR Data Storage 310 Save LPR Rer-offt CarDetector rOobr}e LPR For. 14 D. y( s) Before any system can connect to LEARN, they must- have a connection file. The ' Connection File' link allows for file creation of the encrypted ' System. ini' file. This encrypted file is used to link the CarDetector client with LEARN. It is common practice to download the file via browser directly to CDMS, or to use a USB ' thumb' drive to deliver the file. The file must be stored in the CarDetector root directory. Note: After re -installing software, a new connection; le may be needed. f 14 i P a c , LEARN 5. 1: Agency Manager Guide I Agency Management I Mobile Camera Systems VXV1131LANT Fixed Camera ystems su LEARN./ 4 Vi ewincr Fixed Came. a Systems As an Agency Manager, you are capable of viewing, creating, editing, and deleting Fixed Systems for CarDetector. When viewing the Fixed System( s), you may select ' System Name' or `# of Cameras' to filter through different Systems. To the right of the filters, will be a list of current Systems associated with the Agency. The table will list the ' Agency Name', ' System Name', and ' Camera Number' that are associated with the system. Traditional page navigation is used in the case of having more than ( 15) systems within the Agency. SelectSelect- Configuring CarDetector Fixed Systems To create a new system, select the ' New' button above the table. This will prompt you for a new ' CDFS Server Name'. A typical ' System Name' would be the type of system ( CDM vs. CDF) followed by an Agency acronym and Machine ID or location. Something that is unique and defining is recommended. Instantly, you will be required to confirm settings for the following tabs: ' Basic', ' Communication', Alerts', ' Alarms', ' Admin Alarms', and ' Cameras'. 15 LEARN 5. 1: Agency Manager Guide I Agency Management I Fixed Camera Systems I€ s == Nk i/1 13 t L -ANT S 0 I Ts...G toS ll For the ' Basic' tab, you can configure the ' OCR Profile', ' Record Storage' and ' LPR Data Management'. The ' OCR Profile' allows the user to choose ' Select Geographic Region' for the region that the CarDetector will be operating in. Because license plate design differs from state to state, we utilize Optical Character Recognition ( OCR) algorithms that are unique to each region. To increase capture and character recognition, youwillwant to select the region that most closely resembles the plates being captured. When selecting the OCR Profile, you will also want to choose between the Raptor camera profiles or the traditional camera settings. ' Record Storage' allows for the choice between ' Normal Compression' and ' High Compression' for the ' Color Overview Image'. Depending on storage capacity, this will dictate the best compression option. OCR Profile Select Geographic Region Ca[ a - Raptor Record Storage Color Overvietivl image R Normai Compression C High Cr_rrmpress on Note: Choose High CD mprassivn tar love-valurna storag; consumption) '. The ' LPR Data Management' Allows for ' Archive Data', ' Purge Data', or ' Neither' options. When selecting ' Neither', the records will not be archived nor purged. The records will indefinitely stay on the system until space is no longer available. When selecting ' Archive Data', you will be prompted to insert an ' Archive Directory' and how to determine when an archive should be created. Archiving the data will store a compressed backup in the case that you need to recover it later. You can choose between Volume' ( size of database) or by ' Time' elapsed. For ' Time', you can choose to archive ' Events' older than X days or choose to archive on a specific day of week or day of month. Likewise, if selecting ' Purge Data' the same ' Time' elapsed settings are selectable. However, any records that are purged will not be recoverable and will be permanently deleted. 16 LEARN 5. 1: Agency Manager Guide Agency Management ( Fixed Camera Systems i ti VIGILANT O N ' c The ' Communication' tab includes the ' CDFS Server', ' Email Notifications', and ' Database Connection'. The ' CDFS Server' repeats the name of the CarDetector Fixed System ( CDFS). ' Email Notifications' allows the configuration of emails to be sent directly from CDFS to specific users and CDFS Administrators. This is done by porting to a SMTP Server or SMTP Relay Server using credentials from your IT Administrator. There are the options to use Secure Socket Layer ( SSL) and output in HTML or text. The ' Database Connection' is not currently remotely configurable for ' Username', ' Password', ' Host Name' or ' Port'. However, the ' Schema' can be altered to specify a new database name. This can have the effect of wiping a system clean in the case of corrupt database, performance issues, or out -of -synch Hot -Lists. It is recommended to keep the default Schema name unless troubleshooting. 17 1 LEARN 5. 1: Agency Manager Guide I Agency Management I Fixed Camera Systems VIGll - r I, C Send Email Notifications from CarDetector I_ PR Server Email Notifications Sender Name SMTP Server Address Next, and ' we have the ' Alert' tab that allows for configuration of the ' Alert Condition Matrix', ' Alert Control' Target Alert Service ( TAS)'. ' Alert Condition Matrix' controls conditions that will alert the user. It is composed will ONS only of four alert options: ' the user Plate 1', ' Plate 1 when there is a and match ( 2', ' Exact Match', Detection = and ' 1 off Match'. ' Plate 1' matching Hot -Plate) on the first attempted Optical Character Recognition ( OCR). For captured images, we can have multiple scans for character recognition. Thus, we offer ' Plate 1 and 2' matching to allow for multiple OCR attempts on same capture. We have found that having two scans of the image can increase the chance of a match. If there are many misreads associated with similar characters ( Example: 8 vs. B, O vs. Q), this feature can be useful. However, there is also an increase of false -positive matches associated with selecting ' Plate 1 and 2'. Therefore we recommend ' Plate 1' as the default in most situations unless the Hot -List is small or the plates are harder to read OCR. Exact Match' does exactly as it is labeled. It will alert the user when there is an exact match between the ' Detection' and ' Hot -Plate` record. If one or more characters do not match, the user will not be alerted. This selection is useful when accuracy is desired in alerts. We offer ' 1 off Match' when you wish for users to be alerted in the case of the Hot -Plate record being one character different from the Plate read. This can be useful when there is a small Hot -List or when there are a large number of plates that are always one character ABC123". wrong. For example: A plate is scanned with " A8C123", and the Hot -Plate is Since the scanned plate was one character off, an alert would still notify the user. In the case of being two characters off, no alert would appear. This option greatly increases your chances of false positives and it is recommended to use the default of ' Exact Match' for most situations. 18 1 LEARN 5. 1: Agency Manager Guide I Agency Management I Fixed Camera Systems 8k A VIGILANT The ' Ignore Out -of -State Alerts' feature allows for users to only be alerted if a Hot -Plate has a correct State ID associated with the location of the capture. For example: A Hot -Plate may have the State ' CA', but the GPS of the capture shows ' NV'. If this feature is selected, no alert will be made. Note: If your GPS is faulty or displaying wrong coordinates, no alert will be made when this feature is selected. It is recommended that this -is unselected unless Out -of -State alerts become a burden. Alert Condition Matrix EY:att Match 1 off Match l Plate i Plate 1 and 2 a q El more C+ot- ot-State Alerts The ' Alert Control' options allow how the user is notified. This can be done with by a ' Trigger Audio Alert' or ' Trigger Pop- up Window'. first, 'Trigger Audio Alert' will notify users via a sound alert using the sound files that can be configured under the ' Alarms' tab. Likewise, the ' Detection' sound file can be configured for Audio alerting -on detection. The ' Trigger Popup Window' allows users to be notified with an Alert screen that overlays the CarDetector program in the form of a pop- up screen. Lastly, when alerting for Audio, the "' Camera Name" Audio on Alert' will alert the user with the name of the camera that captured the matching plate. Thus, if the CarDetector system has ( 10) cameras, the user can quickly orient their attention to the location of the Camera that captured the hit. Alert Control n Trigger Audio Alert Trigger Pop- up Detection Sound- Window ; " Ding waa Camera Name" Audio on Alert The ' Alarms' tab allows for the input of ' Alert Settings' and ' Custom Alert Fields'. When configuring Alert Settings', you will first highlight the ' Alert Type' you wish and select ' Modify'. An ' Alarm Info' pop- up will allow the user to configure the ' Audio File' from the default sound files. A drop down box with each default alarm on CDFS will be included in dropdown box. 19 1 LEARN 5. 1: Agency Manager Guided Agency Management I Fixed Camera Systems 8* 14 IxVIGI T iAbandoned Vehicle Atert Type FAUdo Flfe Strati ff v C auto Send Entail Email Aiddress C suppress 4'4' ii [[ C3 Chu Rt iay p-Up rCtrCt : : fr;fr; 7t7t eat!eat! IpIp. . Audb-Audb- 11 EE Sirenmav Sirenmav xx v'v' OEMOEM Also,Also, therethere isis anan abilityability toto sendsend emailemail notification notification toto selectselect usersusers whenwhen aa hithit isis generated generated onon thethe AlertAlert byby selectingselecting ' ' AutoAuto SendSend Email'.Email'. ThisThis isis donedone viavia thethe EmailEmail ListList pop-pop- upup whichwhich allowsallows thethe creationcreation ofof specific specific usersusers toto bebe notifiednotified directlydirectly fromfrom CDFSCDFS whenwhen thethe SMTPSMTP configurationconfiguration isis setup.setup. OnceOnce thethe UserUser isis created,created, bebe certaincertain toto selectselect thethe useruser andand ' ' Select'Select' toto applyapply email.email. Lastly,Lastly, therethere isis thethe optionoption toto' ' SuprressSuprress thethe PopPop - Up'Up' andand ignoreignore configuredconfigured relaysrelays withwith ' ' NoNo Relay'Relay' . . PleasePlease reviewreview CDFSCDFS documetationdocumetation forfor moremore informationinformation onon relays.relays. 2020 1313 LEARN LEARN 5. 5. 1: 1: Agency Manager Manager Guided Agency Management Management I Fixed Fixed Camera Camera Systems Systems A# VI G1LAtriT B, I 1O~ When configuring ' Custom Alert Fields', you will be presented with up to ( 6) fields to customize in LEARN and viewable in CDFS. When a hotlist is loaded, users are capable of uploading up to ( 6) custom points of data. These titles will override the LEARN titles generated with LEARN templates and display them as their custom names. Likewise, if you wish to hide specific custom fields, simply uncheck the field that applies to column you wish to suppress, and CDFS will suppress this data. With the ' Admin Alarms' tab we are able to control nearly all aspects of the ' Administrative Alert Settings'. You can enable Email Alerts to a specific Email Address or from a contact list by selecting the Contacts' button. Once configured for an address, you have the option to be notified when the System launches, gracefully shuts down, or when cameras become activated or deactivated. You can limit these System' messages to X per minute/ hour. Also, you can be notified when a Camera loses power after X minutes or when a Camera loses video after X minutes. You may also be notified when no detections have been recorded after X hours or if the Camera is out of calibration. Lastly, you can be notified when too many missed plates are received. Finally, you can limit your Health messages to X per X cameras. zii LEARN 5. 1: Agency Manager Guide I Agency Management I Fixed Camera Systems 3,<: r 00 Nt VIGILANT I N When the'camera is i C Limit one system me, Camera Pbwer#Gonr I When a camera lose:. Lj When a camera has'. C d en a camera beci P When a camera is nc C Limit health messag( The ' Cameras' tab allows Agency Managers to Modify Camera settings, Activate, Deactivate, and View the current configuration. Within ' DSP and Camera Management', you will find the ' Camera Name', Camera Group', ' Host Name', ' Channel', ' Description', ' Access / Direction', ' Geo Tag' flag, ' Firmware Version', and ' Status'. To activate camera, simply highlight desired inactive camera and click on ' Active'. To deactivate camera, simply highlight desired active camera and click on ' Deactivate'. M LEARN 5. 1: Agency Manager Guide I Agency LIS. Management I Fixed Camera Systems 8k IX VIGILANT S Within the ' Edit Camera' option, you can edit ' fl v7t.CnNS Camera Name', ' Description', ' Camera Model', ' Serial Communications', ' Schedule', ' Camera Location', and ' Access / Group', ' Direction'. Camera For ' Camera Group', you may select from a dropdown menu. For ' Camera Model', you may select from a dropdown menu with ' Raptor', ' C -Series', or ' Other' camera models. When configuring the ' Schedule', this controls when to activate and deactivate the camera. You can choose ' Begin' and ' End' times, and the days of the week for the schedule. The ' Access/ Direction' has a dropdown with selections that demonstrate vector of targets. 1 Cam Desc Camera Group: Camera Group 01 — 27 0 0 1 Host -Name: 0 Channel. Camera Model: Raptor C.use serial communications to camera. El Schedule BeghiTtrne: 12 [ Ci A. 1 _ Monday Saturday Tuesday Sunday End Time. Wednesday Thursday Weekdays Camera Location 1 Latitude 0 Access / Direction ^- Entrar3ce When using the ' Camera Location' configuration tool to input GPS coordinates, you will be presented with a pop- up that utilizes a Google Maps API. In the ' Search' section, you can put in an address of the location of the camera. You may use the map to move the pin to an exact location. Once moved, the Latitude' and ' Longitude' will be dynamically updated. If desired, these coordinates can also be updated manually to desired accuracy. After editing, click ' Update' and ' Close' to save coordinates. 23 I : LEARN 5. 1: Agency Manager Guide I Agency Management I Fixed Camera Systems I* Pkr ' CarDetectorUpda1es POUCE AIA When setting up ' Car0etector Updates', we are able tofilter by ' System Typeand ' Hardware Platform'. Within the table, you will see the ' System Name'' ' Last Update', ' Current Version', and whether the System is ' Current'. The ' Hardware Platform' allows the user to choose between the different DSPs available [ Condor, RavenM]. To upgrade, you will want to create a checkbox next to each system zw nvue VIGILANT 6.. t," 7 mi. C, a S, desired and ' Upgrade to Version'. The ' Upgrade to Version' will be pre -populated with upgrade versions that are available on the LEARN server. For assistance with deploying an upgrade, please contact your LEARN Administrator. a l Y wwm " low a/ . a a ; ISI Yq w Clu l C SMOND" fte$C* O= When you select the ' Distribute', you will be prompted to confirm your selection. The table will reflect the ' Current' status of the upgrade deployment to ' Pending'. Once upgraded, ' Last Update' will change to date upgraded and ' Current' will change to ' Yes' status. If you wish to ' Cancel' the upgrade, you will have the option to highlight the selection and click ' Cancel' which will 'back -out any installation files in the System' s queue. I - 7 Z-.rMrl System Name'; i-,. ri . s y zl' J a.. rMrt ! lW mod ! c* Mrs*& it Last Update,_ upw 1p[ }++ ks Gurrerrt"Yerslo 2 i G" » 01 2, 11 b . t9.. 2_C Current 3 d 25iPa LEARN 5. 1: Agency Manager Guide) Agency Management I CarDetector Updates z' AVIC;lLANT T3GN 0 _, S, User Management Add New User When you create a new ' User', you will be required to enter all the required fields ( Username, Password, Name, address, City, State, -Zip, Phone, and Email). You can add more user information as desired ( Badge, Mobile, and Description). You are able to pre -populate the User address with the Agency address by using the ' Use existing Agency Address' option. An Agency Manager may also allow the right for the User to change their Password underneath their ' My Profile' section by checking ' Allow Password Change'. The last option you can give to users is the option to control their own Alert Management. This means they can control what alerts they receive for Emails, Target Alert Service TAS), and/ or Mobile Companion ( MC). Note: When creating the User Information, be aware that it cannot include the following special characters ( / * ? : ' j " % < > J. Also, it must meet not exceed ( 40) characters in length. You will see the following notice if the User Information does not meet the requirements. 261 P LEARN 5. 1: Agency Manager Guide I User Management I Add New User 8k VIGILANT S. L S, G% Y p." LPR SystMn Use If the User will be using a LPR ( License Plate Recognition) System, we can set the ' LPR System Use'. The Agency Manager can choose between CD ( CarDetector) Admin, CD Operator, CDFS ( CarDetector Fixed System) Admin, CDFS O-perator, CDMS ( CarDetector Mobile System) Admin, and CDMS Operator. A' CD Admin' may operate ' CarDetector Fixed' or ' CarDetector Mobile'. As an ' Admin User', they are capable of altering the System Settings and Configurations. As a ' CD Operator', they are limited to what configuration options are available based upon which ' System Type' they are using. The purpose of having two separate Users is to prevent the ' Systems' from being misconfigured or un -calibrated. For a ' CDFS Operator', they can only use the ' CarDetector Fixed' application, and cannot ' Add Cameras', Change System Configurations', ' Add CDFS Client Hot -Lists', nor ' Alter Reports or Data Views'. For a CDFSAdmin', they can only use the ' CarDetector Fixed' application, but are capable of using all features of the CDFS software. For a ' CDMS Operator', they can only use the ' CarDetector Mobile' application, and cannot select the Setup' menu within CDMS which controls the System Configuration. For a ' CDMS Admin', they can only use the ' CarDetector Mobile' application, but are capable of using all features of the CDMS software. Assign User Gees -Zone: I" L. = 4ssigm Zone Zone ss 407 ass€graa 1— - -, - I-,--,,--,—, I ___ Assign User Geo -Zone The Agency Manager can assign a ' User Geo -Zone' to a specific User by selecting the ' Assign Zone' box and creating a polygon zone. Similar to the ' Agency Geographic Zoning', this will limit what detections can be seen by the user within LEARN. An example case scenario is when a User is assigned a Precinct or District and the User does not desire Agency -Wide hit notices outside their Precinct. This is not required is no geographic restrictions are desired at the user level. zz LEARN 5. 1: Agency Manager Guide I User Management I Add New User I P rv` Nk 110, V[C31LAP•IT SG ii. 1 i'- L• N5 4j INN" y. iq IY r 4 bow- son . qO ! Mb Rf Mr FII h t go am&, } woo ConsoleConsole AccessAccess TheThe AgencyAgency ManagerManager cancan alsoalso setset' ' ConsoleConsole Access'Access' settingssettings thatthat willwill bebe appliedapplied toto thethe UserUser whenwhen theythey loginlogin toto LEARN.LEARN. TheThe ' ' Dashboards'Dashboards' utilityutility allowsallows forfor thethe ViewingViewing andand ScheduledScheduled Reporting Reporting ofof SystemSystem statistics.statistics. ByBy selectingselecting thethe ' ' Dashboards'Dashboards' box,box, thethe useruser willwill havehave thethe abilityability toto printprint offoff statisticalstatistical reportsreports oror receivereceive viavia email.email. TheThe followingfollowing ' ' Dashboard'Dashboard' statisticsstatistics maymay bebe viewed:viewed: HitHit counts,counts, HotHot - - ListList countscounts byby Source,Source, HotHot - - ListList countscounts byby Alert,Alert, DetectionDetection counts.counts. TheThe statisticsstatistics cancan bebe sortedsorted byby Agency Agency and/and/ oror User.User. PleasePlease reviewreview thethe ' ' Dashboard'Dashboard' sectionsection withinwithin thisthis GuideGuide forfor moremore information.information. BeforeBefore aa useruser cancan printprint offoff oror exportexport reportsreports fromfrom LEARN,LEARN, theythey mustmust bebe givengiven thethe ' ' Reporting'Reporting' feature.feature. TheThe ' ' Reporting'Reporting' optionoption allowsallows forfor thethe exportexport ofof weeklyweekly DashboardDashboard reports,reports, DetectionDetection views,views, HitHit- - ListList Views,Views, HotHot - - ListList Views,Views, MappingMapping Views,Views, andand otherother reportingreporting options.options. ThisThis onlyonly appliesapplies toto LEARNLEARN andand willwill notnot affectaffect thethe ClientClient Reporting Reporting options.options. TheThe purposepurpose ofof disablingdisabling wouldwould bebe toto preventprevent thethe exportexport ofof datadata inin aa' ' Reporting'Reporting' format.format. NearlyNearly allall UsersUsers makemake useuse ofof thisthis feature,feature, asas thethe reportingreporting features features isis oneone thethe largestlargest usesuses ofof LEARN.LEARN. TheThe AgencyAgency ManagerManager cancan setset aa User'User' ss auditingauditing levellevel andand therethere areare threethree levelslevels ofof AuditingAuditing forfor UsersUsers ( ( NoNo Auditing,Auditing, ' ' ForceForce Audit'Audit' andand ' ' Require Require Input'). Input'). WithWith ' ' ForceForce Audit',Audit', everyevery queryquery oror searchsearch aa UserUser attempts,attempts, aa recordrecord ofof theirtheir IPIP address,address, datedate time,time, andand infoinfo ofof theirtheir queryquery willwill bebe stored.stored. AtAt thisthis level,level, aa noticenotice willwill bebe 2828 LEARN LEARN 5. 5. 1: 1: Agency Manager Manager Guide Guide I User User Management Management I Add Add New New User User ss VI Ca S d 11LANT ll T 3 C iJ 6 displayed with the option to enter more information. With ' Require Input' the User receives the same pop- up, and MUST input their Name and the Reason for the transaction. MAS Access When setting up a LEARN user, the Agency Manager has the option to limit their MAS ( Mapping Alert Service) utility. These account. options are not typically Once logged into LEARN, the User will The Agency Manager can create a ' MAS Only' used. only be presented with ' Hot -List', ' Hit -List', and ' MAS' tabs. This will also remove the ability to login to a CarDetector System. Another way to limit a User' s MAS data is to limit how far back in history they can search via the ' Limit History' option. The default is set to ALL, but when set to a specific time period, the User will only be able to query within the limits set. User Permissicrtis - Detections Agency Managers are able to set LPR data scan access) and the ' Detections' ( limit the View of detections available. You can think of detections as a data pool of scans. You have your ' User' pool, 29 LEARN 5. 1: Agency Manager Guide I User Management I Add New User VIG1LANT 1ns Agency' Pool, ' Private Data' Pool, and ' Shared' Pool. All users have the ability to see and edit their own scans ( aka User pool) and the scans from other Users within their Agency ( aka Agency pool). We can limit this ability by unchecking the option to View the Agency scans or unchecking their scans. More common, we uncheck the ability to ' Edit' the Agency scans or their own scans. If ' Private Data' access is given to the Agency, the Agency Manager has the ability to limit the view. For example, an Agency may want to have Detectives use Private data, but Patrol Officers may only be concerned with Hot -List information. Thus, you can alter based upon the type of user. Please talk with your Sales Associate for more information on ' Private Data' access. Lastly, as described above, Agencies can ' Share' data between other Agencies ( see ' Detection Sharing by Agency'). Once an Agency has shared their Detection data, each User will need to be setup to receive this data within their User Permissions. The Agency Manager can ' Modify' ( Add) individual Agencies or ALL Agencies. Likewise, they can be removed as need. The Agency Manager also has the ability to ' Hide Detection tab' from the user in the case of a ' MAS Only' user. User Permissions -!" fits Agency Managers are able to set the ' Hits' ( Hot -List — Detection matches) and limit the View of hits available. You can think of hits as a data pool where detections and hot -list intersect. You have your User' pool, ' Agency' Pool, and ' Shared' Pool. These data pools are based upon the Hot -List access. We limit the hits within Hit Views by limiting the Hot -List pool that we have access to. We can limit this ability by unchecking the option to ' View' the User, Agency, or Shared Hot -Lists. Like with detections, the Agency Manager is able to Modify/ Remove Hot -Lists shared by Agencies. The Agency Manager also has the ability to control the Alerts received, by setting the ' Get Alerts' option. There are a total of (4) alerts available TAS ( Target Alert System), E- mail, Mobile Companion, and Mobile Hit -Hunter. These ( 4) alerts can be turned on and off for a User Hotlist, an Agency Hotlist, or a Shared Hot -List. When selecting ' Shared' data, the Agency Manager will want to select from their list of available shared Agencies. 30 I P LEARN 5. 1: Agency Manager Guide I User Management I Add New User 11* k 401VVIGILANT' SO L L T i ON S System Users are able to configure their ' Alert Management' options if allowed by their Agency Manager. Likewise, Agency Managers can set the Alert Management by selecting `Configure'. There are 3) main TAS)', alerts and ' allowed through Alert Management. Mobile Companion ( MC)'. They consist of `Email Service', ' Target Alert Service A fourth alerting feature, ' Mobile Hit Hunter ( MHH)' may also be configured when applicable for the' CarDetector Mobile System'. Alert Management Ern ail q-eN ce L ecei Histaricat H to 541TargetAlarts roCej*s Y Mot:ile flit Hunter( MHH) Fitter Alert. 0 41ow Secon Cary Plate 1.4atrbing J ignore reit-if-State Aieros t•s" rm"3( dhic Zoning, Status: No in Use When configuring ' Email Service', the System User has the option to receive ` Historical Hit' -alerts. These alerts are when a hotlist is loaded after a scan has been made and the option is selected to create historical hits on hotlist load. Note: Users may see Email flood if there is a large number of historical hits generated upon hotlist load ( default is unselected). ' Target Alert Service' allows for users to instantly receive alerts at their terminal, simliar to CarDetector' s alert screen. This tool allows for fast response to alerts in a realtime alerting environment. There is an option to download this tool and connect to the LEARN Server with it. Please review Appendix for more information. ' Mobile Companion' is also configured in the Alert Management section, and when bridged with an NVLS account, can be used as a LEARN Mobile Companion on smartphone devices. There is an option to download this tool based on the type of smartphone ( Android or iOS). Lastly, ' Mobile Hit Hunter' ( MHH) allows the consumption of NVLS Contributed Data within CarDetector Mobile. We have ability to turn on/ off alerts for MHH as needed through the ' Filter Alerts' section. 311 ' LEARN 5. 1: Agency Manager Guide I User Management I Add New User t= YI%ItANT The ' Filter Alerts' Type', ' Agency', ' section allows users to configure individual alerts based on ' Hot -List Source', ' Alert Users', and/ or ' Systems' when allowed by your Agency Manager. You may unselect these options to discontinue Hit Notifications for the services that you have selected ( Email, TAS, MC, MHH). This prevents unwanted notifications and allows users to filter their alerts according to their preferences. Note: Default for new Sources, Alerts, Agencies, Systems, and Users is always selected. Within the ' Filter Alerts' section, you also have the option -to ' Allow Secondary Plate Matching'. This feature allows for the alerting on secondary OCR reads from the ALPR systems. Since we store ( 2) reads for each scan if the confidence of the first read is low, this allows for increased alerting on hard to read plates. Note: when selected, you will see an increase of "False Positives" and inaccurate reads ( default is unselected). There is also the option to ' Ignore Out -of -State Alerts' as it pertains to the hot -list. Each hot -list consists of a State ID that is abbreviated to two characters. If the GPS location of the scan is outside the State ID listed in the hot -list, you will not be notified. Note: In the case of CorOetector Fixed units which may not have GPS readings, you will want to unselect this option ( default is unselected). The final section for ' Alert Management' is the option to filter by ' Geographic Zoning'. This allows users to define the exact perimeter that they will be notified for. To use the polygon drawing too), use the Google Map zooming tools in upper left corner to zoom -in on region to select. Next, select the ' Pen' icon in lower left corner to begin polygon creation. Generate polygon selection by Left -clicking on the map 32 I LEARN 5. 1: Agency Manager Guide) User Management ( Add New User L,, 1 with at least three points. To reset the zone, click ' Clear', and draw again. You can add multiple zones by clicking ' Add'. Click ' Save' to save the zone and click ' Update'. User Permissions —Hot -Lists Agency Managers are able to set the ' Hot -List Management' and limit the ' View' and ability to ' Upload' to each user. You can think of Hot -Lists as a data pool and Agency Manager can allow access to View or Add' that data pool. You have your ' User' hot -list pool, ' Agency' not -list pool, and ' Shared' hot -list pool. These data pools are based upon the Hot -Lists that have been assigned to the user. Users are able to load an Agency -Wide Hot -List that distributes to all users within that agency with given the ' Upload' option for Agency hot -lists. When given the permission to ' Upload' option for Users, the System User can add hotlist to individual users within the Agency. In terms of Views, we can give access to these hot - lists that have been assigned, including Shared hot -lists from other agencies. If we select ' Shared' Hot List, the Agency Manager will want to select an Agency that is sharing a Hot -List with the Agency. Users are only able to Edit Hot -Lists within their User and Agency data pools. Shared data pools are not editable. 33 1 LEARN 5. 1: Agency Manager Guided User Management I Add New User VIE3ILANT Nv `, S Search / b L 7 ." t S Modify Asara Within the table, you will see the ' Name', ' Badge', ' Email', and ' Status' of the available users. To ' Edit' the users, simply highlight the desired user and select ' Edit'. You will be presented with pre -populated user permissions. Once the updates have been made to the User Profile, you will need to select Update'. If you highlight a user and select ' View', you will be presented with their contact information. You may also ' Output Report' to create a report of individual User Profiles in a PDF format. 34 LEARN 5. 1: Agency Manager Guided User Management I Search / Modify Users VIGILANT User Permissions Report Details Agency Dale Created: Whoville Police Department Agency: Manager. Humber John Doe of 05- 09- 13 Users: Agency 2 User Account Details User information: LPR System Use: YesYes Yes janedoe User Zone Assigned: No Email: no- reply;&_, tigilartsolubons. com Dashboard Access: Yes Date Created 11- 12- 12 Reporting Capabilities: Yes Password Chanqe: Yes ForcedAuditinu: Yes MASMAS CnlyAccount:CnlyAccount: NoNo Name Jane Doe USeName: ViewView YesYes Yes Yes EditEdit YesYes N/ A NIA ViewView ' ' YesYes Notification YEs Yes aonSaonS AlertsAlerts Upload Edd To make a Yes Yes NIA View Hot -Lists Utilities: Yes Yes Yes Yes YesYes Yes YesYes YesYes Yes NIA NIA NIA User ' Inactivate', simply highlight the desired user and select ' Active / Inactive'. This will make the Users unable to login to LEARN or any Client. They will be notified thattheir account is inactive and to contact their Agency Manager upon attempting to login to LEARN. We have included a feature to copy the User permissions automatically into a new User Profile of an existing user. To " Copy" a user, simply highlight the desired user, and click ' Save As New'. You will be prompted to insert the Username', ' Password', ' Name' and ' Email'. It will pre -populate the ' Address' and ' Phone' of the copied user. Lastly, you may select ' Allow Password Change' to allow the user to change their password within their Profile. To generate the new user, select ' Save', or select ' Cancel' to quit user creation. 3S I LEARN 5. 1: Agency Manager Guided User Management i Search / Modify Users VI E31 ANT Hot -List Management Upload -dot-List Add Hot Pi to sal Agency Managers have the ability to add a single Hot -Plate Agency -Wide or to select Users. We first start by ' Plate - Enter Hot Plate Information'. license plate number, State, We have ( 3) mandatory fields when entering a Hot -Plate ( Hot and Alert — offence). The Agency Manager is able to add more Alerts' as needed. We then can add to these ( 3) required fields by inputting ( Owner, Make, Model, Year, and VIN). 36 1 LEARN 5. 1: Agency Manager Guide' Hot -List Management I Upload Hot -List Nk 4A VIGILANT 0LUII a N S Next, the Agency Manager will want to ' Select Hot -List Record Information'. This is where we want to describe the record and assign it to a Hot -List pool. We have the option to enter -the ' Order Date' and the dialog box pops -up giving us the option to select a date. When not entered, it will be defaulted to the ' Date of Load'. We are able to ' Assign Alert Level' for a specific record. This option will alert the CarDetector System User of the severity of the alert. When configured in CarDetector an Audio Alert will notify the user of the serverity as well as display color coded level for the Alert ( Low- Yellow, Medium -Orange, High -Red). 4ssd, f 4Jc-rt Le° 1 Cisthtuton: sPipCt w Select- tAsF: Ira iiyealtar . h4 diur There are two options when assigning a ' Distribution' of a Hot Plate to a Hot -list data pool. First, we are able to assign to ' All Agency Users'. This option will add to the Agency -Wide Hot -List data pool. The second option is to distribute to ' Select Users'. This option will pull up a secondary dialog box to select individual users to receive the Hot Plate. 37 I :- LEARN 5. 1: Agency Manager Guides Hot -List Management I Upload Hot -List IXC31 LANT LI Distribution: All Agency Users A#t Agency Users select ratehivG rital ._ s v Select Usei Distritutton tnartNe afters . D( ve after inactive v s lane DOE, Cpbonal) ; U_sers When adding a Hot Plate, we have the option to make the record expire after a given period by selecting the ' Make Inactive after' option. After a specified amount of days, the record will become inactive but not be deleted. This allows for the record to become active again at a later time. Also, there is the option to create hits from previous detections. When selecting ' Generate historical Hits for last', we can enter a specific amount of time to do historical hit look -ups. Essentially, this allows for the creation of hits of detections that are already on the system. This option can sometimes be useful for forensic data look -ups. C tlat,e Ina ii:3W enervate after. Ga;°s ( Optional` historical Hits for last U:a"' s ( Optional; In the new version of LEARN 5. x, we now have the ability to add customized note fields into LEARN in the ' Add Custom Hot -List Fields' section. We are now able to select up to ( 6) customized note fieds. Select the check box to enter a' Title' and corresponding ' Data'. For example: Lastly, we are able to ' Add Comment' about the Hot Plate being uploaded. To append a comment to the record, any user can type in the ' Enter Subject' and ' Enter New Comment' boxes. This dynamic comment field can be entered after the record has been uploaded. Thus, a trail of comments can be attached to a record. When all the above fields desired are complete, the Agency Manager will select Load Hot Plate' to finish the Hot Plate Upload. 38 I LEARN 5. 1: Agency Manager Guided Hot -List Management I Upload Hot -List 8k . 01 VIGILANT Manua Hct -List Step 1: Select a Hot -List Template & Step 1: Select a Existing File lot List Templar & Existing File Select a Template: ' Example Template Sele t a File. # akepathSExample Hatia, t - 5elect a Template and Erc a`s.e to the HM List file Fore E it Li be fess Mar 3& As an Agency Manager, they can upload a ' Manual Hot -List'. This list consists of numerous Hot Plate records and is usually supplied by a local or regional government agency. Prior to loading a Hot -List, the user must select a corresponding template. Once we confirm the template, the user can select it from the ' Select a Template' option. For example: SelectaTemplate S_ le aFllf ' alu.. Select- +- CF, COJ` AD i AZ -GPS CA DOJ -SFR CA DOJ -SLR After selecting the Template, you will want to select the Hot -List file you wish to upload. Using the Browse' button you will navigate to the file. It will display a shortened path to the hotlist. The file must be less than 30MB in size to upload. If it is larger than 30MB, please contact Vigilant support and request assistance splitting the file. Select a Pile: IC fakepath, Exam la Hntiist Sela34a Template and Erovise to the Hot -List file File size imu" i be le P.. - hari ' ZOVS) Step 2: Designate Hot -List Details We are able to ' Assign Alert Level' for a specific Hot -List file. This option will alert the CarDetector System User of the severity of the alert. When configured in CarDetector an Audio Alert will notify the user of the serverity as well as display color coded level for the Alert ( Low- Yellow, Medium -Orange, High -Red). LEARN 5. 1: Agency Manager Guided Hot -List Management I Upload Hot -List IN 1VI G I LANT 1# There are two options when assigning a ' Distribution' of a Hot Plate to a Hot -List data pool. First, we are able to assign to ' All Agency Users'. This option will add to the Agency -Wide Hot -List data pool. The second option is to distribute to `Select Users'. This option will pull up a secondary dialog box to select individual users to receive the Hot Plate. C=stn=u' 3+ sn'` InaCr« aft. r retehist All F, il rlca€.° Agency Users w . Distri; utinn Select Users r Agency Usersinaime atter.. Uar`s iU. elect Users lant Cce un t_.., lcnn Cce l When adding a Hot Plate, we have the option to make the record expire after a given period by selecting the ' Make Inactive after' option. After a specified amount of days, the record will become inactive but not be deleted. This allows for the record to become active again at a later time. Also, there is the option to create hits from previous detections. When selecting ' Generate historical Hits for last', we can enter a specific amount of time to do historical hit look -ups. Essentially, this allows for the creation of hits of detections that are already on the system. This option can sometimes be useful for forensic data look -ups. E`' flake 1< tadve LO Generate I- after ._ ista: rical Gax ( Optioral'i Days tUF:ticnal"' i Hrts for last When finished making your decisions, select ' Upload Hot -List', and you will be notified that your hotlist has been successfully uploaded. An email will be sent to the account email that uploaded the Hot -List file. The email will confirm what Hot -Lists records were successful, duplicates, and failed records. Likewise, you may use the ' Search Hot -List File' feature to query the state of the Hot -List. Upload Hot -List 40 LEARN 5. 1: Agency Manager Guide I Hot -List Management I Upload Hot -List VIGIL NT f. + SON&* 1+• , or W PL A IND rsmemme me aft me M Auto Hot -List 13 T 81 23 When configuring an ' Auto Hot -List', you will first want to select the ' Auto Hot -List' button under the Hot -List' tab. You Output Report'. will presented with the following options: ' New', ' View', ' Edit', ' Delete', ' Start', and To begin creating an ' Auto Hot -List Schedule', you will first select ' New'. Step 1: Create Hot -List Connection We first must create a Hot -List connection by selecting a preconfigured ' Template' from the ' Select a Template' dropdown box. If one is not listed, you may select ' Create' to be directed to the ' Hot -list Template' Wizard. 41 1P a g LEARN 5. 1: Agency Manager Guided Hot -List Management I Upload Hot -List 1G1i1T Once a template has been selected, you will need to select a connection type via the ' Specify Connection Type' dropdown box. The Server - selections available are: ' Local Server', ' Remote Server - FTP', and ' Remote SFTP'. Please contact Vigilant Support when setting up ' Local Server' hotlists. Choose SFTP for Secure File Transfer Protocol' or FTP for just ' File Transfer Protocol'. Please contact your IT department if you are unaware which Connection Type to choose. Specify Connection T. pfi. - Se lectf Enter Description, ELocal Serer Load, T Pe: 4 Remote Serer - FTP Remote Serer - SFTP Enter a ' Description' for the ' Hot -List Schedule' like " Daily Local Warrants" or " Monthly DMV Upload". The description should define the hotlist being loaded and the iteration. The ' Load Type' is defined by Complete' or ' Incremental'. Most Hot -Lists received are ' Complete' and consist of a total record count in the file. ' Incremental' hotlists are only compatible with the ' VIGILANT' template. -Please contact Vigilant Support when setting up an ' Incremental' Hot -List. Lastly, choose whether the file is in a compressed '. zip' format or not. Note: LEARN will only accept ASCII formatted or UNICODE formatted. This typically includes '. txt' and '. csv' extensions. If your extensions are different, please contact Vigilant Support to help verify. Enter vescTiption P* Load T". Is the file in a . Jp Complete - format: Incrennental h' e : tJr Step 2: Designate Hot -List Details There are two options when assigning a ' Distribution' of a Hot List to a Hot -List data pool. First, we are able to assign to ' All Agency Users'. This option will add to the ' Agency -Wide Hot -List data pool'. The second option is to distribute to ' Select Users'. This option will pull up a secondary dialog box to select individual users to receive the Hot Plate. 42 I ` LEARN 5. 1: Agency Manager Guide I Hot -List Management I Upload Hot -List Nk x [ Oistri_ utiary Select Users v } . CJr1 Select- L Assign Alert Ls el GiLANT 1 A ency, Users Select Users utian: In ct » e Daae Doe Ga_ S CRt EvF7gliJvin Lre after: L tdaE:e lnacG e after' We are now able to ' Assign Alert Level' for individual Hot -List files. This option will alert the CarDetector System User of the severity of the alert. When configured in CarDetector, an Audio Alert will notify the user of the serverity, as well as display a color coded level for the Alert ( Low> Yellow, Medium> Orange, High> Red). When adding a ' Scheculed Hot -List', we have the option to make the record expire after a given period by selecting the ' Make Inactive after _ Days' option. After a specified amount of days, the records will become inactive but not be deleted. This allows for the record to become active again at a later time. LEARN also inlcudes the option to create hits from previous detections. When selecting ' Generate historical Hits for last _ Days', we can enter a specific amount of time to do historical hit look -ups. Essentially, this allows for the creation of hits of detections that are already on the system. This option can sometimes be useful for forensic data look -ups but is not needed. 1.3ake IrraCh ED Generate e aftHf: ; G3Ii t' it ilRal; listrar€ cal Hits f,3rlast Days iOptlonal Step 2A: Enter the local server directory path When selecting ' FTP' or ' SFTP' connection options, we will be presented with Step2A. [ Skip to ' Step 3' if not using the ' FTP' or 'SFTP' setup]. The external ' IP Address' or ' URL' of the ftp server will be need be inserted in common format ( Example: ' ftp. yourdomain. com' or ' 64. 233. 191. 10'). Please contact your IT Department if you are not familiar with your external FTP Address. The ' UserName' and ' Password' for your FTP connection should be entered. As well, you must enter the ' Directory' of the file location on the FTP server ( Example: '/ Warrants/'). For most connections, you will simply enter '/' to specify the root directory. Again, if you are unsure of the directory, please contact your IT Department. Once all connection info has been entered, you can test the configuration using the ' Test Connection' button. It should specify if your connection is valid or not. Step 3: Create Hot -List update schedule 43 :- LEARN 5. 1: Agency Manager Guide j Hot -List Management I Upload Hot -List of 1lIGILANT N" S The final step when setting up a scheduled Hot -List is to specify the schedule when the Hot -List will be inserted into LEARN. The ' Use Daily Schedule' will update the Hot -List at a specified time each day. Note: Times are stated in EST for our Hosted Server. Step 3: Create 14ot- List update schedule Use Daily Schedule Update Hot -List each day at 6- 0 0 Pto jam* You also have the option to setup for a Time Interval. Select the ' User Time Interval' bullet to specify the duration and whether the duration is in ' Minutes' or ' Hours'. This is most commonly used when setting up with a ' Local' connection type. f`Use Time Interval Update Hot -List eves 15 v I'Ainutes V! Lastly, you have the option to setup for a specific Schedule. Select the ' Customize Schedule' bullet and specify the days of the week you wish to load. For each day selected, you must enter at least one time of load. Note: Times are stated in EST for our Hosted Server. There is the option to select up to two different load times. Likewise, we can select `All Weekdays' or just ' Weekends'. Customize schedule: v1: 6: u0 Ai 9 _ Tues-Jal 1-6. 6. 00 AIA.: 60:0 RIA, 1WJ - 6. 00 AM,_„_„ f 00 R(v1 e e wi00 P1 1v _. TNursca tJ Fridai l IV6 00 Pto f londa f 6- 00 ATA 6- 00 PI.X77 Taturda5^ 600AIA Sunda; 6: 00 AM:,....„. 6: 00 R41 i ......, Once the schedule has been set, the final thing to do is to select ' Finish'. You will see your ' Scheduled Hot -List' displayed in the ' Stopped' state. Select the ' Start' button to begin your ' Scheduled Hotlist'. Upon load, you will be notified via email of the number of records successfully loaded. If you notice that your hotlists are failing to load, please contact Vigilant Support for assistance. as LEARN 5. 1: Agency Manager Guided Hot -List Management I Upload Hot -List V1GILANT U" t' 7. 0 to S Hot -List Templates When selecting ' Hot -List Templates', the user is presented with ( 3) operations ( Create, View, Edit). If the user selects ' Create', they will go through our Hot -List Template Wizard. Once created, the user may select ' View' to confirm selection or' Edit' to modify pre -populated fields. Create / F-dit Templates Step 1: Assign Hot -List Name & Description We first will want to enter a unique and short name of the Template. A larger description may be added that describes what the template applies to. Last, we must select a unique source from the ' Choose Source Name:' dropdown box. if a source name is not available, we should create a source by selecting the ' Add New' button. You will be prompted to enter a unique source name that is not currently in the ' Choose Source Name:' dropdown box. You will be limited up to 25 characters for source name and it must be alphanumeric. The use of special characters is not recommended. Once entered, select ' Create' to populate the dropdown box with new ' Source' name. 45 LEARN 5. 1: Agency Manager Guide) Hot -List Management I Hot -List Templates i r s IGILANT n_ U 7x."". Step 2: Designate file headers and separators Examine the Hot -List file for a ' Header Row'. This will be the first row of the Hot -List. Select ' Yes' or ' No' in the dropd-own box based on if the Hot -List has a Header Row. Next, we must examine if the Hot -List data is separated by a special character or if it is a ' Fixed Width'. The best way to determine if it is ' Fixed Width' is to count the number of characters in a row. If each row is identical in length it could be ' Fixed Width'. If you find the Hot -List to be ' Delimiter' separated, you will be prompted to select a character. step 2. Designate isle heao* rs area separators P' tae vuur H!- L--Zr has nxb _. Ifl- s V t t1_, 4%** o + m'a 4 y e 14-. Ai§ s" s t= Step 2A: Designate file headers and separators The ' Delimiter' dropdown box will be populated with the most common delimiters for Hot -Lists Comma, Semi -Colon, Tab). When the user selects ' Use Other' checkbox, they will be prompted to input the non- standard delimiter being used. Step 2A: Choose: the Delimiter Type Gell TUer w Go€nma Ilse other Selec. fra n as ist of Del in=ter r„ hararer P r ? ntur a ul_ ii -niter. Step 3: Select Hot -List Fields LEARN State', requires ( and ' 3) mandatory fields Alert' — offence). Owner, Make, Model, Year, when creating a template (' Hot Plate' - license plate number, We thea can add to these ( 3) required fields by inputting ( Order Date, and VIN). For fields beyond the standard, we may select ' Custom Fields'. To add any of the desired fields, we first highlight the field and select the ' Add' arrow. We may change the order of the fields, by using the (Top, Up, Down, Bottom) navigational buttons. 46 1 ' LEARN 5. 1: Agency Manager Guides Hot -List Management I Hot -List Templates VIGILANT SMLUTCIS Step 3: Select Hot -List Fields Fields to include Assailable Fields Order Date * loot Plate Column 1 State Column 2' Top Vehicle Owner Add Vehicle twlake z Vehicle Liodel Vehicle Year Up Column 3 lert Vehicle Vlhl Skip Column Comment Custom Field 1 Down Remove Custom Field 2 Custom Field 3Bottom n... For ' Order Date', we must use an anticipated format of (8) characters and [ YYYYMMDD]. Where ' Y' is year, ' M' is month, and ' D' is day. If the Hot -List uses characters beyond this, we must parse the template. Please contact customer support for parsing help. We are able to Skip -Columns we do not wish to insert into LEARN using the '- Skip Column-' field. This field will usually include unusable information, such as junk characters or repetitive data. It may also include sensitive data that the Agency Manager wishes to not distribute, such as Social Security numbers or a Victim' s name. For ' Fixed Width', you will want to edit the field lengths by clicking on the ' Field Width' under ' Fields to Include'. Some fields have mandatory sizes and cannot be edited. For example, ' Alert' cannot be larger than 21 characters, while State' should be two characters. We allow the " Force ' State' for All Hot -List Records:" feature. This Forces all records within a given Hot - List to be of a specific State ID. When selected, the field is no longer used in the ' Fields to Include' and shows N/ A. We also allow the " Force ' Alert' for All Hot -List Records:" feature. This Forces all records within a given Hot -List to be of a specific State ID. When selected, the field is no longer used in the Fields to Include' and shows N/ A. 47 I LEARN 5. 1: Agency Manager Guide( Hot -List Management I Hot -List Templates 1% 1 G 1 L ANT Order Date +* Plate Column 1 e NIA. Vehicle Owner Vehicle Make Vehicle Model Vehicle Year Vehicle VIN Skip Column Comment I Custom Field 1 Down Remme I r Custom Feld 2 Custom Field 3 A., 11 r RI Fore s? te' for Edi He a. Cs' CA.....___, Alert Force alert fer All Hu Step 4: Enter a title for the Custom fields When selecting ' Custom Fields' from Step 3, yo u- are given options to include custom ` Titles' for each custom field. You simply need to enter a short description of each ' Custom' field that corresponds to the order selected in Step 3. When done, select ' Finish' and your Hot -List Template will save and show up in the 'Template Library'. ViewTemplates plates The ' Template Library' will show you a list of the most common templates. These are our default templates. You have the option to highlight one of our default templates and select ' Save As New'. This will generate a template from an existing template. You will be prompted to enter a new template Name', ' Description', and ' Source'. Included in the ' Template Library' are templates created by the Agency. You may also ' Save As New' and clone the user generated templates with new naming conventions. If the Agency generated template( s) include a ' Header Row', you may also select ' Export' to export a blank Hot -List file. This file can be used as a basis for generating new Hot -List files for importation. 48 1 LEARN 5. 1: Agency Manager Guided Hot -List Management I Hot -List Templates V IGILANT 5' C1 L U T 3 C Rd. ierIS AZ-: q- 4.^ DCC—SFR vJA.. 5FR4 : i L 01OU—S,LR 1ALF, CA_CO_ J-SVS A aS s _ xO—: CT. rICru v.. There are also options to Import and Export templates from different Agencies. This can be useful if you wish to share the templates with a local Agency that also uses an identical custom template. Simply select ' Export', save file, share file, and allow the secondary Agency to ' Import'. If at any time you want to remove a template, simply select ' Delete'. Note: You are unable to delete the default templates in the Template Library'. RawveASINew Import Searcy Records To be able to search for uploaded Hot -List records, you must select the ' Hot -List' tab, and then select Search Records'. From there, you will be presented with ' Time Period' and ' Filters' to narrow down your desired results. ' Time -Period' allows users to choose between ' Last 24 hours' to ' Last 60 Days' to All' records for ' Recent Uploads'. Also, you may choose ' Upload Period' to choose ' Start' and ' End' date using the calendar tool. 491 „ LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Records 4, VIE31 At Li. Y T s 9"" Last 24 Hours The ' Filters' allow the user to define a -'Hot -Plate', ' Hot -List Source' ' Alert Type( s)', ' State', ' Agency', ' and Status'. When searching for a specific plate that is on a Hot -List, the ' Hot -Plate' filter can be used. Also, you may enter an asterisk (*) symbol as a wildcard within the plate [ example: ABC*]. The ' Hot -List Source' is a dynamically populated option that fills with Sources based on access. You may see the LEARN', ' CDMS', or ' CDFS' Source names to denote a single hot -plate loaded by those systems. Note: The source name derives from the Not -List Templates. The ' Alert Type( s)' filter option will dynamically list all Alerts that are found for each Source. When you unselect a Hot -List Source, it will automatically update the ' Alert Type( s)' and also remove those Alerts. Therefore, you only see the Alerts that are selectable. The ' State' filter is dictated by Hot -List records and can be used for US or Non -US provinces. By selecting the ' Agency' filter, you will be able to define whether the Alert came from your Agency, a personal Hot -List, or a ' Shared Hot -List' from another Agency. You may also filter by Hot -List ' Status' with the options being ' Active', ' Inactive', or ' All'. A Hot -List can become inactive after a period of time or by selecting the individual hotlist and making it inactive. Lastly, we have the option to only show ' Hot List records with Comments'. When viewing a Hot -List, you may attach a personal comment to the record as seen below. sol, ` LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Records YI Gl LAP iT SIT Once all the ' Filters' and ' Time Period' have been selected, you will select ' Search' to start the query. You will presented with each ' Hot -List' record in chronological order. The default table view will include Hot -Plate', ' State', ' Alert', ' Order Date', and ' Source' name. Source the letter "( S)" will show next to the name if it is a Hot -List that is being shared with your Agency. You may select ' Edit' only if the Hot -List belongs to your agency. Premiere Hot -Lists are also un -editable to keep the integrity of the Hot -List intact. N" PIS 0r* A& M IW 6 twole You can highlight a record and click ' View' to view the Hot Record details within a pop- up display. All the Hot -List Data' fields in the table will be listed, and also including ' Agency', ' Loaded By', ' Date of Load', Status', and ' Order ID'. Further ' Vehicle Data' may be entered based on the Template. This may include Owner', ' Year', ' Make', ' Model', ' VIN', or it may include custom fields such as ' Name', ' SS', ' Description'. 511 ' LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Records VIGILANT Hat -List Data ABC -123 Hot Plate #: State: IN Ate rt: Hcstle' Ala,,Ker Agency: Fort Wayne Engineering Loaded By: Jerefny y! cirKman Date of Load: 67- 16- 13 (' is Alert Level: Source: Simple ( S) Order Date: 07- 16- 13 Active Status: High Order ID: ABCi231N Vehicle Data Owner: N,'A warrant Year: IVA Description: Mug Shot: Make: IVA Model: NA VIN: N,'A' TuPac http -raymara i'_files o ordprass. com' 2010.E101tupac- mugshottpg S: comments Last Comment: i IfIf youyou scrollscroll toto thethe bottombottom forfor' ' Comments'Comments' , , youyou maymay appendappend HotHot - - ListList commentscomments toto thethe bottombottom ofof thethe record.record. TheseThese commentscomments maymay includeinclude descriptions descriptions thatthat areare notnot includedincluded onon thethe originaloriginal HotHot - - ListList record.record. Simply,Simply, enterenter thethe ' ' Subject'Subject' andand ' ' NewNew Comment'Comment' andand clickclick ' ' AddAdd Comment'.Comment'. EachEach commentcomment willwill appearappear belowbelow thethe HotHot - - ListList records records inin minimizedminimized form.form. YouYou maymay selectselect thethe [+] [+] symbolsymbol toto expandexpand comments.comments. FromFrom thethe ' ' HotHot RecordRecord Detail',Detail', youyou maymay alsoalso ' ' OutputOutput Report'Report' oror' ' Close'Close' thethe window.window. S21S21 . . LEARN LEARN 5. 5. 1: 1: Agency Manager Manager Hot -List -List Management Management I Search Search Records Guided Hot Records N, Y1GILANT When you select ' Output Report', you will be presented with options to export available records. Currently, this includes all fields except for ' Custom' fields and ' Comments'. To add/ remove fields to the fields to include, simply highlight the field and select ' Add' or ' Remove' based on the field priority. Likewise, the fields can be moved up and down in the order to display. The top fields will display left to right on the report. When you are ready to output the report, choose the format of report in ' PDF' or XLS', and click ' Create'. You will be prompted for a location to store the report. Select the Fields to Output to the Report Fields to Include Available Fields State Date of Load Add Loaded 6y TOP Alert Order T Order Date Status Source UP Type Vehicle Make Vehicle Model Remove Vehicle Owner Vehicle Vin n Vehicle Year oars Choose Report Formats Standard PDF XLS Data Fite Another report option is to ' Consolidate' the report through the use of the ' Consolidation Tool'. You will be presented with a list of fields to include in the ' Report Details' section. All other fields will be consolidated within the report. When you open the report, it will state which fields have been consolidated. Note: If there are not duplicate fields, you will not have the option to consolidate. S3 LEARN 5. 1: Agency Manager Guided Hot -List Management I Search Records i/I EBI LANT' Lastly, you will have the option is to ' Customize View' for the table. Similar to reports, we are able to select which custom view suites your needs. To. add/ remove fields to the fields to include, simply highlight the field and -select ' Add' or ' Remove' based on the field priority. Likewise, the fields can be moved_up and down in the order to display. Starting with the top fields, they will display left to right within the table. You can use the scroll bar at the bottom of the table to scroll left to right after adding new fields. The final Hot -List option within ' record is Active Hot -List — Search Records' is to make individual records Active or Inactive. If a and you wish to make Inactive, simply click on the ' Active / Inactive' button. The record will remain inactive until activated again or reloaded. Records that are Inactive will not generate ' Hits'. Hit Records that had their Hot -List become inactive, will see the Hit Records also become inactive. The hits will have the state of ' Previous' and will be hidden from default views. To be able to search for uploaded Hot -List files, you must select the ' Hot -List' tab, and then select Search Files'. From there, you will be presented with ' Time Period' and ' Filters' to narrow down your desired results. ' Time -Period' allows users to choose between ' Last 24 hours' to ' Last 60 Days' to ' All' files for ' Recent Uploads'. Also; you may choose ' Upload Period' to choose ' Start' and ' End' date using the calendar tool. The final option for Time -Period is to choose the specific ' File Name'. The ' Filters' section the includes the ' Load Type', ' Status', ' option may also to narrow filter by down the results to ' Agency', and ' Hot -List Source'. The ' Load Type', will give you Manual' Hot -Lists, ' Auto' Hot -Lists, or single ' Hot Plate( s)'. Hot -List ' Status' with the options being ' You Active', ' Inactive', or ' All'. A Hot -List can become inactive after a period of time or by selecting the individual hotlist and making it inactive. By selecting the ' Agency' filter, you will be able to define whether the Hot -List came from your Agency, a personal Hot -List, or a ' Shared Hot -List' from another Agency. The ' Hot -List Source' is a dynamically populated option that fills with Sources based on access. You may see the ' LEARN', ' CDMS', or ' CDFS' source names to denote a single hot -plate loaded by those systems. 54 1 ;. LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Files k YVI G I LANT NY ACL UP40I'= Once you are finished Entering the Filters and Time Period, you can select ' Search' to populate the table with your results. The table will include ' File Name', ' Date of Load', ' Source', ' Records', and ' Status'. When you select `View' you will be sent to the ' Search Records' section and it will automatically query the records for the selected file. You can customize the output using the ' Customize View' option. The Customize Display' pop- up will allow the addition of ' Agency', ' Load Status', ' Load Type', ' Loaded By', and ' Time of Load' to the current table. To add/ remove fields to the fields to include, simply highlight the field and select ' Add' or ' Remove' based on the field priority. Likewise, the fields can be moved up and down in the order to display. The top fields will display left to right on the table. Click ' Apply' to save the customize view. ss LEARN 5. 1: Agency Manager Guide I Hot -List Management ( Search Files 1%113I LANT L L' T i. I c You may ' Output Report' the uploaded files to a report which will have the option to include and exclude fields. To add/ remove fields to the fields to include, simply highlight the field and select ' Add' or Remove' based on the field priority. Likewise, the fields can be moved up and down in the order to display. The top fields will display left to right on the report. You will also have the option to consolidate fields at the top of the report by check boxing the fields with common qualities; thus, removing redundant columns. When you are ready to output the report, choose the format of report in ' PDF' or XLS', and click ' Create'. You will be prompted for a location to store the report. 56 ,`- LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Files 8k ' VIGILANT There is the option to ' Edit' and ' Delete' hotlist files. First, when you ' Edit' a Hot -List file, you can change the ' Distribution' method from ' All Agency Users' to ' Select Users'. You may also change when the Hot - List becomes inactive by selecting the ' Make Inactive after X Days' option. You can also generate historical hits if this option was not originally selected on first upload. After making the changes, you will want to click ' Save'. Note: Historical Hits will take time to process again. If you want to delete all the Hot -List Records loaded, simply highlight the desired file and click ' Delete'. You will be prompted to confirm your selection. The final Active, option within ' and you wish Hot -List — Search Files' is to make entire files Active or Inactive. If a Hot -List file is to make Inactive, simply click on the ' Active / Inactive' button. The file and all records associated with it will remain inactive until activated again or reloaded. Files that are Inactive will not generate ' Hits' with the records within. Hit Records that had their Hot -List become inactive, will LEARN 5. 1: Agency Manager Guide I Hot -List Management I Search Files 8k V1GIL-ANT s Gi. a' rs c, see the Hit Records also become inactive. The hits will have the state of ' Previous' and will be hidden from default views. Make Vase t t List HOT LIST A ' Base Hot -List' includes all the Hot -List records for your Agency. To be able to decrease the time it takes to download the Hot -List records, or if there are technical purposes for being disconnected form LEARN, we have included the option to ' Make Base Hot -List'. To create a Base Hotlist, select the ' Hot - List' tab and select ' Make Base Hot -List'. You will be presented with the option to select which systems to flag for a ' Base Hot -List'. Simply, check box the individual systems or check box ' All System', and -select Execute'. You will be prompted to save the Base Hot- Hotlist to a local drive. Once a system has been flagged for a ' Base Hot -List', no new Hot -Lists will distribute until the Base Hot -List has been ported to the client. sslP LEARN 5. 1: Agency Manager Guidel Hot -List Management I Make Base Hot -List VIGILANT 11T11.11r, Data Sharing Detection Sharing Within ' Detection Sharing By Agency', the Agency Manager can ' Contribute Detections to NVLS'. NVLS stands for ' National Vehicle Location Service', and is Vigilant Solutions' national LPR data sharing initiative for law enforcement. Note that detections contributed to NVLS remain property of the Agency and are governed by the Agency' s data retention policy. Data within NVLS is from two sources; detections shared by agency customers, and also data harvested by Vigilant from commercial applications ( access control, asset recovery, parking systems, etc). The data contributed by law enforcement agencies is freely shared within NVLS and accessible to all law enforcement. The data harvested by Vigilant is referred to as " Private Data" and is accessible only to users with a Private Data subscription. Within ' Detection Sharing By Agency', the Agency Manager can ' Allow LPRD Detection Sharing'. LPRD stands for ' License Plate Reader Database'. The software designed for local deployment, was developed at George Mason University in partnership with SPAWAR and NIJ for the purpose of sharing regional LPR data similar to the NVLS feature. An Agency Manager is capable of sharing their data with the LPRD Server. Within ' Detection Sharing By Agency', the Agency Manager can ' Share LPR Data with External LEARN Servers'. If there is a regional LEARN Server on the same version of LEARN, an Agency Manager is capable of sharing their Agency Detections to the External LEARN Server. Vigilant Solutions' Engineers will work to create a connection to External LEARN Servers based on customer need and availability. If an Agency does not want to contribute data to the NVLS initiative, effectively sharing to all law enforcement, the Agency Manager can enable ' LPR Detection Sharing By Agency'. Agency Managers can add specific Agencies to share their Detection data by selecting ' Add' and selecting a check box for each Agency they wish to share their data with. If the Agency Manager wishes to remove an Agency from their Share, they can select the Agency by highlighting it and clicking ' Remove'. To accept shares, simply 59) LEARN 5. 1: Agency Manager Guided Data Sharing I Detection Sharing 1V1131LANT select the Agencies that you wish to accept shares from. To automatically accept Detection shares, select '-- All- 2 and Detection Shares will be automatically available to users. Agency Lis' Hot -List Sharing Within ' Hot -List Sharing By Agency', the Agency Manager can choose an Agency and Hot -List Source to Share. First, you will select the Agency you wish to share with. After selecting an Agency you must choose a ' Hot -List Source' to share. You must individually select each Agency and corresponding Hot -List Source to share. Likewise, you can remove or Edit a Hot -List Source share by highlighting the intended agency and selecting ' Remove' or new ' Hot -List Source'; respectively. To accept shares, simply select the Agencies that you wish to accept shares from. To automatically accept Hot -List shares, select '-- All- 2 and new Hot -Lists will be automatically available to users. When finished selecting the Agency Detection & Hot -List Shares, you must select ' Update' before the changes will take effect. You will be prompted to Update if you navigate away prior to saving changes. 60 i LEARN 5. 1: Agency Manager Guide I Data Sharing I Hot -List Sharing Nk, XVIC VIGILANT S G -°, " Y#" t, Hot -List Source —The Source Name given to a Hot -List Template that indicates the purpose or location the hotlist derived from. Data Sharing Map The ' National LPR Data Sharing Map' represents a list of Law Enforcement Agencies using LPR technologies and within the Sharing Pool. For more information, you may click on a representing ' Tic' mark to facilitate LPR data sharing by contacting the Agency Manager. 61I LEARN 5. 1: Agency Manager Guided Data Sharing I Data Sharing Map 110, IGILA.1' iT Once the ' Tic' mark has been selected, you will be presented with the name of the Agency and the Address. When you click on the Agency Name, you will see a box with each Agency Manager that is attributed to that Agency with contact details. Agency Managers have the option to opt -out of displaying their contact information from the Data Sharing Map within their Profile settings. hoville Police epartment Address: 121 -Main Street.. ray, Agency ,Manager Contact Information Wheville, CA 94551 Phone_ lane Doe 888-888.8888 Erman- non Name, John Doe Phone. Email: 888- 88M888 Name: r ilantsolutions com ' ryi-Leply0vicilantsolutions crm C 4t { ntP. Lastly,Lastly, withinwithin thethe ' ' Sharing'Sharing' section,section, thethe AgencyAgency Manager Manager isis alsoalso capablecapable ofof creatingcreating aa PDFPDF ofof anan' ' AgencyAgency DataData SharingSharing Report'Report' byby selectingselecting ' ' OutputOutput Report'Report' . . TheThe reportreport willwill consistconsist ofof allall Detection Detection andand HotHot - - ListList sharesshares thatthat areare currently currently beingbeing shared,shared, asas wellwell asas allall DetectionDetection andand HotHot - - ListList sharesshares beingbeing received.received. 6262 l LEARN LEARN 5. 5. 1: 1: Agency Manager Manager Guide Guide I Data Data Sharing I Data Data Sharing Map 11 1 1VI GILAPwiT G i. t_F. ' r t L' "- S Sharing Rep, The Whoville Police DepartmentAgency is Sharing its Detection data with the foil awing Agencies: Fort Wayne Engineering Detection Received Tine Whoville Police Department Agency is receiving Detection data from the following Agencies None Hot -List Sharing The Whoville Police Departm ent Agency is sharing Hot -List records with the following Agencies: Hot- List(s): Agency. None None Hot -List Received The WhoAlle Police Department Agency is recewing Shared Hol -List records from the following Agencies: Hot Lists): Agency: Fort Wayne Engineering Simple Mapping Tools ppi iig Alert Service ( MAS) AL Mapping Alert Service ( MAS)' allows the graphical representation of Hits against Agency Hot -Lists generated from both Agency generated LPR data, LPR data shared from other agencies, and data originating from Vigilant ( data gathered under the National Vehicle Location System ( NVLS), sometimes referred to as " Private Data"). This is presented via icons within a Map layout with the option to filter by time, hot -list, and type of hit. Before utilizing ' MAS', the Agency Manager will need to assign ' Alerts' and 63 i `` LEARN 5. 1: Agency Manager Guide ( Mapping Tools ( Mapping Alert Service ( MAS) Nk ' VIZi- r L 11- Hot -Lists' to each user. Also, the Agency Manager will need to assign an icon for each alert using the Icons' feature. By default, all LEARN users will have MAS permissions. Note: A user's Nit permissions will affect what views they have within MAS. MAS Configuration Before utilizing ' MAS', the Agency Manager will need to assign ' Alerts' and ' Hot -Lists' to each user. Also, the Agency Manager will need to assign an icon for each alert using the ' Icons' feature. In the case of wanting to create a ' MAS -Only' user, there is a ' Users' link to generate a ' MAS' User. ' MAS -Only' users have limited permissions and can only login to LEARN to utilize the MAS utility. By default, all LEARN users will have MAS permissions. Note: A user' s Nit and Nothst permissions will affect what views they have within MAS. Ales Icons Hlot- Lim beers MAS Confauration -- fiat -Lists When setting up ' Hot -Lists', we need to verify Hot -List -access first. Hot -List access allows users to view corresponding alerts and hits in MAS. Each ' UserName' in the drop down box is assigned a series of Hot Lists. By default, '[,/] Select All available Hot -Lists' should be checked. There is the option to unselect this setting and assign user -specific hotlists for each user. When finished, click ' Save' to apply settings and ' Close'. MASr When nfiguration _ Alerts setting up ' Alerts', we need to verify Alert access first. Alert access allows users to view corresponding Hits in MAS, as it relates to Alerts. Each ' UserName' in the drop down box is assigned a 64 1 LEARN 5. 1: Agency Manager Guide I Mapping Tools I Mapping Alert Service ( MAS) tifIGILANT series of Hot -Lists. Alert access is then controlled for each Hot -List using the ' Hot -List' drop down. By default, all Alerts should be checked. There is the option to unselect Alerts and assign user -specific Alerts for each Hot -List and/ or User. From this menu, you can also view assigned Icons for each alert. If an Icon is not assigned, you may select the ' Select icons' option to configure [ See Configuration Section]. When finished, click ' Save' to apply settings and ' Close'. MAS Configtiration - Icons When configuring icons, you will be presented with a ' Hot -List' drop down box for each Hot -List available to the Agency. Each Hot -List will have a series of Alerts associated with it. Once the hotlist has been selected, you may view assigned icons for each Alert. If no icon has been configured, you will see the ' No Icon Assigned' status. In the case of many Alerts, you may select the ' Only show Alerts with NO assigned Icon:' option to narrow down which Alerts still need configured. To assign Icons, you must drag the desired icon from the ' Alert Icon Bin'. 65 1 LEARN 5. 1: Agency Manager Guide I Mapping Tools ( Mapping Alert Service ( MAS) 01 VIC,SILANT If you choose, you may select custom images to import via the ' Import Icons' option. When selected, you will be prompted for an image file. This image fileshouldbe nearly square and legible when small. You may also delete icons that are no longer used using the ' Delete' button. Once all the alerts have been assigned for each Hot -List, you may confirm by selecting the ' Icon Test' button. After finishing changes, click ' Save' and ' Close' to apply settings. Search Criteria When performing MAS queries at the Agency Manager level, you will be prompted to select a UserName' from the dropdown box. This allows the Agency Manager to view the MAS utility through the view of the- User that will be performing their queries. Some users may have limited view to hot -lists, hits, or alerts. This will cause difference to their Mapping of those hits between various users. Also, you can filter their hits by a specifc hot -list using the ' Hot -List' drop down. Once a user is selected, you can filter by ' Date Range' or ' Time Frame'. Some users are limited to the time frame alloted to them. Map Queries at the Agency Manager level will show the user' s effective time frame that is available. 66 LEARN 5. 1: Agency Manager Guide I Mapping Tools I Mapping Alert Service ( MAS) VIGILANT Imo= Search Criteria serNarne_ Jane Doe iy Hot-ListAll— Date Range - Start Date: End Cate: Time Frame. Last 6iJ days With the ' Alert Hit Matrix', you can view ' Live vs. Historical' hits or ' Current vs. Previous' hits. A' Live' hit is generated when LEARN has a Hot -List record already inserted into its database and a detection is made after uploading the hotlist. A ' Historical' hit is generated when LEARN has a detection record already inserted into its database and a Hot -List upload is made after the detection. Live hits are generated in CarDetector, where Historical hits are only generated on LEARN. A ' Current' hit is generated when the hotlist is ' Active'. Instead of deleting hotlists, we have ability to make them active/ inactive. Upon making them inactive, the hot -lists will continue to create hits in background but not alert users. A ' Previous' hit is generated when the hotlist has become ' Inactive' and therefore the ' hit' becomes inactive. Alert Hit Matrix Live " Current PFNi3ou w C Historical You are also able to filter further by defining whether to search using ' Plate 1' matching hits or ' Plate 1 Plate 2' matching hits. When our CarDetector software will scan a plate, it uses an Optical character recognition ( OCR) Engine to identify the characters. We are capable of attempting two OCR reads per capture. The secondary read is considered Plate2 and can sometimes be helpful when searching for harder to find plates. Lastly, we have the option to select ' Hot -List State MUST = Detection State' which filters out Out -of -State alerts when selected. This can be useful when there may be an abundance of Out -of -State' hotlists, and you wish to only view alerts that apply to where vehicle was scanned. 67 1 LEARN 5. 1: Agency Manager Guide I Mapping Tools ( Mapping Alert Service ( MAS) ViG1LANT uTJ Searching When searching, you are capable of turning on and off the geo- zoned map for the Private Data or Local feature. If applicable, it will show the ' User' zone, ' Agency' zone, and Data using the ' Show Zone( s)' Private Data' zone. Where the maps overlap, will be the viewable hits for the selected ' UserName'. As an added feature, we have included an ' Auto -Refresh' feature that will automatically update the hits as you navigate the map using the Google Navigational tools. There is also the ' Data Fields' option to customize the table output of the viewable hits. The defaults below can be added or subtracted ' based on desired output. To change the ' Display Order', simply highlight desired field and use arrows to move up and down. Fields will be display in order, left-to- right. t Select the Data Fields to display CJs Plates lmege ; Wvl Haat ate 3 3 Scan Pate IRS Source Display Order j CCW Overview 0 Plate * 1 Putt + Z Order Date User AfterAfter allall desireddesired MASMAS settingssettings havehave beenbeen configured,configured, youyou willwill needneed toto selectselect ' ' Search Search / / Refresh'Refresh' toto initializeinitialize thethe AlertsAlerts onon thethe map.map. YouYou shouldshould seesee somethingsomething similarsimilar toto thethe resultsresults belowbelow ifif usingusing aa map.map. TheThe hitshits willwill displaydisplay forfor eacheach configuredconfigured Alert.Alert. 6868 LEARN LEARN 5. 5. 1: 1: Agency Manager Manager Guide Guide I Mapping Tools Tools I Mapping Alert Alert Service Service (( MAS) MAS) 1 ,; ee IGLANT S S. !_ 4 T ; I Fd' l dr APO.; f Nor 04M 101 . , '. 4f, 9WW t 9r 10 f 4 P io rw rF * TV 11 i 1 r kyr# s a M r l r14 The ' filmstrip' tool allows for quick ' Color Overview' of the vehicle. The detail in the filmstrip will only include the ' Hot Plate', ' Scan Date', and ' Alert' name. You can see an example below. The Table data returned after running query will show the default columns [ Plate Image, Hot Plate, Alert, Scan Date, Time, and Source]. At the top of the table there are function buttons to navigate through multiple records using the left -right arrows. Further, there is the option for a drop down option to jump to a specific pate. You will also have the option to increase the number of records per page up to 500. This option also dictates the maximum icons per map that is viewable at any given time. Thus, if you wish to map up to 500 icons at the same time, you will want to select this option. Note: return times will increase as the number of viewable records increase. Lastly, you will be shown the total records available with the search criteria selected. 691 LEARN 5. 1: Agency Manager Guide I Mapping Tools I Mapping Alert Service ( MAS) IEBI Al" ti T plate, Plate tt" a".. I Allen Scam Date Tin* EXWPLE 09- n-12 U-mv. N -04 scnfrC6, Exa Pie np 4 EXAMPLE C* l ye mo,444- 04.. Example. Ex- HZ45_1114 EXAMPLE, V z27--12 4. 2. W -kms l Example Ajllli IfIf youyou wouldwould likelike furtherfurther datadata onon anan individual individual scan,scan, youyou cancan selectselect thethe ' ' Info'Info' linklink nextnext toto eacheach record.record. YouYou willwill bebe presentedpresented withwith aa pop-pop- upup' ' VehicleVehicle HitHit Report'Report' . . ToTo outputoutput aa PDFPDF printableprintable versionversion ofof thethe VehicleVehicle HitHit Report',Report', youyou willwill needneed toto selectselect aa checkboxcheckbox nextnext toto thethe desireddesired recordrecord andand clickclick ' ' OutputOutput Report'.Report'. ZIDZID ZMZM A,A, SKSK - 1-1 EXAMPLEEXAMPLE 0-0- U-U- 1212 CSCS t4Examplet4Example ReportingReporting WithinWithin thethe VehicleVehicle HitHit Report,Report, youyou willwill seesee thethe ' ' NearestNearest Address'Address' andand ' ' NearestNearest Intersection'Intersection' withwith Satellite'Satellite' andand ' ' General'General' mapmap overview.overview. WithinWithin thethe MapMap views,views, youyou willwill seesee aa pinpin forfor exactexact locationlocation andand aa redred circlecircle indicatingindicating possiblepossible GPSGPS deviation.deviation. ONON thethe rightright side,side, youyou willwill bebe presentedpresented withwith bothboth ' ' Infrared'Infrared' andand ' ' Color'Color' overviews.overviews. BelowBelow this,this, youyou willwill seesee ' ' DetectionDetection Data'Data' thatthat encompassesencompasses ' ' VehicleVehicle Info'Info' andand Camera Camera Info'.Info'. FurtherFurther downdown thethe report,report, youyou willwill noticenotice ' ' HotHot - - ListList Data'Data' associatedassociated withwith thethe hit.hit. ThisThis willwill includeinclude ' ' Alarm'Alarm' andand ' ' RecordRecord Detail'Detail' informationinformation andand anyany notesnotes associatedassociated withwith thethe record.record. 701701 LEARN LEARN 5. 5. 1: 1: Manager Guide Tools I Mapping Alert Alert Service Agency Manager Guide j Mapping Tools Service (( MAS) MAS) VIGILANT L' T 9 0 N S r rav° ST VehkleSPOtt W12-13 at 938:02 AM EST NearestAddress Uei tion ijdtd Flate N£:, rater G,sca rr' address listed Camera Info: Vehicle Info: Nearesttirte€ sedkm: above is ONLY an eszp, Age. NLA PrivatE C au Date OS 12- 1 B L1W Tire* 2: 28 02 AM cy