BANGALORE METRO RAIL PROJECT PHASE II
Gottigere – Nagavara Corridor

RESETTLEMENT POLICY FRAMEWORK

BANGALORE METRO RAIL CORPORATION LTD.
3rd Floor, BMTC Complex, K.H.Road,
Shanthinagar
Bangalore- 560 027

 Bangalore Metro Rail Corporation Ltd.

CONTENTS
CHAPTER-1 INTRODUCTION
1.1
1.2
1.3

Introduction
The Project
Purpose & Need of Resettlement Policy Framework

CHAPTER -2 LEGAL FRAMEWORK
2.1
2.2
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5

The Acts & Policies Relevant to the Project
EIB’s Policies & Deviations from the Indian Law and Proposed
Measure for Bridging the Gaps
Gap between Indian Laws & EIB Requirements
Grievance Redressal Committee
Establishment of RAP Implementation Team
Monitoring & Evaluation
Other Measures

CHAPTER-3 RESETTLEMENT & REHABILITATION OF PROJECT
AFFECTED PERSONS BMRP
3.1
3.2
3.3

Guiding Principles
Resettlement & Rehabilitation Process
Eligibility & Entitlements

CHAPTER-4 INSTITUTIONAL ARRANGEMENTS
4.1
4.2
4.3
4.4
4.5
4.6

Introduction
Grievance Redressal Committee
Community Participation during Project Implementation
Monitoring & Evaluation
Reporting Requirements
Information Disclosure

List of Tables
Table 2.1
Table 3.1

GAP between Indian Laws and EIB Requirements
Entitlement Matrix

Annexure
Annexure 1
Annexure 2
Annexure 3

SIA Questionnaire
Format for Public Consultation
Outline of RAP

List of Figures
Figure 4.1

Stages of Grievance Redressal

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ABBREVIATIONS
AIIB
BPL
BDA
BMRCL
BMRP
DC
DM
DPR
EIB
FGD
GoK
GRC
IFI
LAA
NRRP
PAF
PAP
PIU
PP
RAP
RTFCTLARRA
SEMU
SIA

-

Asian Infrastructure Investment bank
Below Poverty Line
Bangalore Development Authority
Bangalore Metro Rail Corporation Ltd.
Bangalore Metro Rail Project
District Collector
District Magistrate
Detailed Project Report
European Investment Bank
Focus Group Discussion
Government of Karnataka
Grievance Redressal Committee
International Financial Institution
Land Acquisition Act
National Rehabilitation and Resettlement Policy
Project Affected Family
Project Affected People
Project Implementation Unit
Project Proponent
Resettlement Action Plan
The Right to Fair Compensation and Transparency in Land
Acquisition, Rehabilitation and Resettlement Act, 2013.
- Social and Environmental Management Unit
- Social Impact Assessment

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Definitions
The Resettlement Policy Framework (RPF) is an important document which will guide
anticipated resettlement and rehabilitation that may be caused due to the project activity.
Hence, it is imperative that various terms and terminologies as well as expressions are clearly
understood. There are many terms used in this Resettlement Policy Framework (RPF) which
may need explanation. Hence, the definitions of such terms have been given in this section. It is
hoped that after this explanation, there shall be no ambiguity in the RPF.
a. Project Affected Person: Any individual who resides or has economic interest within the
area being acquired and who may be directly affected by the project due to losing of
commercial or residential structures in whole or part and as a result of the project.
b. Owners/titleholders: Are those who have legal title of land, structure and other assets.
c. Award / Compensation: Refers to the amount paid under Land Acquisition Act for
private property, structures and any other assets acquired for the project. In this context,
award/compensation refers to payments made by the Land Acquisition Officer acting
under the KIADB Act, 1966 (the land acquisition is being under the KIADB Act) using
compensation principles and provisions of RFCTLARR Act 2013
d. Consent Award: Is the amount that the project affected person negotiates with the Land
Acquisition Officer for the loss incurred, on a willing buyer-seller basis. Once the amount
is agreed upon the project affected person cannot move count for enhancement of the
amount. This amount is a mutually agreed price without any pre-condition. Consent
Award has been provided as an option to the affected person, if he opts not to go for
compensation determined unilaterally under the KIADB Act.
e. Tenants: Are those persons having bonafide tenancy agreements, written or unwritten,
with a private property owner with clear property titles, to occupy a structure or land for
residences and business. Those who don’t have any written documents need to furnish
documentary proof such as telephone bills, electricity bills, ration cards, any postal
evidence, passport and any other legal documents to prove occupation of the premises.
f. Business Loss: This is to offset the loss of livelihood / business. Compensation for
business loss of 10 months is provided (at the lowest slab), as below. Those business
which don’t have any documentation on VAT will also considered, but for lesser
compensation i.e. 50% of the first category.
1
2
3
4

Payment of ST / VAT upto and including Rs. 5,000
Payment of ST / VAT between Rs. 5001 to Rs. 15,000
Payment of ST / VAT above Rs. 15,001
If without ST / VAT document

Rs. 50,000
Rs. 75,000
Rs. 1,00,000
Rs. 25,000

g. Commercial / Residential Rental Income Lost: This is the loss of rental income for the
owner. It is assumed that the rental income is Rs. 10 per square foot for residential
property and Rs. 20 per square foot for commercial property, for six months. The land
loser is compensated on the basis as under:
SN
1
2
3

Area Lost
Upto 1000 sq. ft.
1001 sq. ft. – 1500 sq. ft.
Above 1501 sq. ft.

Residential
Rs. 60,000
Rs. 75,000
Rs. 90,000

Commercial
Rs. 1,20,000
Rs. 1,50,000
Rs. 1,80,000

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h. Inconvenience Allowance: This is a onetime allowance paid to all project affected
persons losing structure and land, for the inconvenience caused due to acquisition. The
inconvenience is in terms of finding new gas connection, telephone connections, ration
cards, new schools, colleges, arranging conveyance including deposits for the same.
Inconvenience allowance has been provided at the rate of Rs. 30,000/- as a one time
payment for those losing total residential structures. If the residential property loser
continues to remain in the same premises, he is provided an allowance of Rs. 24,000 as he
has to put up with various other inconveniences during project construction period. In
case of tenant-families, the same allowance will be provided at Rs. 30,000/- for each
family. For single tenant Rs. 15,000/- will be provided.
i. Transitional Allowance: This is allowance paid on the basis of the area lost. This amount
is to offset interim rental/rent deposit costs to the affected persons because of shifting.
The rate considered is Rs. 10 /- per square feet for 6 months. This is provided for those
losing owned residential properties where shifting is required.
1
2
3

Upto 1000 sq. ft.
1001 sq. ft. – 1500 sq. ft.
Above 1501 sq. ft.

Rs. 60,000
Rs. 75,000
Rs. 90,000

j. Shifting Allowance: For all affected persons who have to shift, this allowance has been
provided based on the area lost. This amount is the transportation of belongings of the
affected persons who have to shift. This amount differs for commercial and residential
loss.
Commercial
1
2
3

Upto 150 sq. ft.
151 sq. ft. – 300 sq. ft.
Above 301 sq. ft.

Rs. 10,000
Rs. 15,000
Rs. 20,000

Residential
1
2
3

Upto 1000 sq. ft.
1001 sq. ft. – 1500 sq. ft.
Above 1501 sq. ft.

Rs.10,000
Rs. 12,500
Rs. 15,000

k. Business Premises Reestablishment Allowance: This is given to those persons losing
their commercial establishments, to re-establish their business @ Rs. 240/- per sq. ft. of
area lost. This is intended to meet the cost of rent @ Rs. 20 /- for 12 months.
l. Right to Salvage Material Totally: Owners can take whatever material possible from
their existing Structure.

m. Cut off date: in the cases of land acquisition affecting legal titleholders and
tenants, it is the date of notification under Section 28 (1) under the KIADB
Act. For the Non-Title holders the cut-off date will be the date of Census
Survey.
n. Any other unidentified category: Any category not identified, shall be documented and
mitigated based on the principles agreed upon this rehabilitation package.
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o. Squatters (Non Titleholders): Squatter are those persons who have occupied
government/public lands illegally for residential, business and or other purposes for
a minimum of period of 3 years prior to cut off date.
p. Encroachers (Non Titleholders): Are those persons who have extended their
building, business premises or work places or agriculture activities into
government/public lands.
q. Vulnerbale Groups: Are those persons such as people differently abled,, women
headed households, and people belonging to Scheduled Caste and Scheduled
Tribes.

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Chapter 1
INTRODUCTION

1.1 BACKGORUND
This document represents the Resettlement Policy Framework (RPF) for the proposed
Gottigere-Nagavara Corridor of Bangalore Metro Phase II. It describes the policies, procedures
and processes that will be followed throughout the project in the course of mitigation of adverse
social impacts due to project activities among the project affected persons, with and without
legal title, whose land/properties, businesses and other assets to be acquired for the execution of
the project. Since the project is to be implemented with the support of the European Investment
Bank (EIB), the Bangalore Metro Rail Corporation Ltd. (BMRCL) prepared this RPF to ensure
full compliance with the requirements of safeguard policies of both the aforesaid institutions
and all applicable national policies. This RPF also contains all the national and local policy
provisions that are applicable for mitigation of adverse social impacts. This document also
contains monitoring and evaluation mechanism of resettlement.
1.2 THE PROJECT
The Phase I of Bangalore Metro Rail project has two corridors - an East-West corridor - 18.10 km
long, starting from Baiyappanahalli in the East and terminating at Mysore Road terminal in the
West and a 24.20 km North-South corridor commencing at Nagasandra in the North and
terminating at Puttenahalli in the South. The commercial operations on Reach-1 (MG Road to
Baiyappanahalli station) have opened on 20th October 2011. The commercial operations on
Reach-3 (Nagasandra to Mantri Square Sampige Road Station) have commenced on 1st March
2014. The commercial operations on Reach-3B (Peenya Industry to Nagasandra) have
commenced on 1st May 2015 and the commercial operations on Reach-2 (Magadi Road to
Mysore Road Terminal) have commenced on 18th November 2015.
The six corridors of the proposed Bangalore Metro Phase II project have been finalised after
taking into account environmental and social concerns, considerations of traffic, integration
with the existing system and importantly, the overall economic and financial viability. The
underlying principles for evaluation for each corridor, without affecting the overall usefulness of
the corridor, are:





Minimum private land acquisition,
Least disturbance to properties,
Minimum disturbance to people and
Minimum disturbance to ecology/ biodiversity.

For the Phase II of Bangalore Metro following six lines were considered:
1.
2.
3.
4.
5.
6.

Extension of E-W line: Mysore Road Terminal to Kengeri
Extension of E-W line: Baiyappanahalli to ITPL – Whitefield
Extension of N-S line: Hesaraghatta Cross to BIEC
Extension of N-S line: Puttenahalli Cross to Anjanapura Township (up to NICE Road)
New Line – N –S: Gottigere - IIMB to Nagawara
New Line - E-W: R.V. Road to Bommasandra

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It may be seen from the above that Phase-II includes a total length of 72.095 km (13.79 km
underground) and 61 Stations with 12 Underground Stations.
The proposed Gottigere-Nagavara corridor is one of the corridors of Bangalore Metro Rail
Project Phase II. The alignment starts from Gottigere to Nagavara covering 21.255 km consisting
of both elevated and underground sections. The elevated stretch is 7 km, underground is 13.8 km
and the ramp area is 480 m. The alignment has 6 elevated stations and 12 underground stations.
1.3 PURPOSE AND NEED OF RESETTLEMENT POLICY FRAMEWORK
This document has been prepared to address primarily the private land acquisition; and settlers
on public land; as well as related impacts during the implementation stage of the project. All
attempts will be made during the final execution of the project to further minimize the land
acquisition, resettlement and adverse impacts on people in the project area through suitable
engineering design. Minimal private land acquisition is anticipated for the construction of
elevated and underground rail tracks, construction of depots, construction of stations including
exit/entry structures etc. In addition to private structures there are some common property
resources such as Government offices and utilities that may be affected due to the proposed
alignment.
The main purpose of this document is to provide guidance in identifying the potential adverse
social impacts associated with land acquisition and propose appropriate mitigation measures. It
is developed in consistency with the relevant Indian National laws and the IFI’s policies (EIB’s
Environmental and Social Handbook version 9.0 of 02/12/2013) and is applicable for all
subprojects implemented under the BMRP.
The specific objectives of this RPF are to:
 Clarify the principles, processes and organizational arrangements to identify and mitigate
potential adverse impacts associated with land acquisition and related impacts associated
with the BMRP.
 Ensure compliance with applicable Indian laws on land acquisition, resettlement and
rehabilitation and policies of the international funding institutions viz. European
Investment Bank (EIB) and other IFIs as the case may be.
 Define appropriate institutional arrangements for the implementation and monitoring of
the RPF, as well as consultations, disclosures and monitoring.
A complete assessment of land acquisition and resettlement cannot be prepared at this stage
since the BMRP is intending implementation in different stages. This document serves to define
procedures, principles and applicable legal regulations for the BMRP covering 21.255 km
consisting of Gottigere-Nagavara corridor. However, during project implementation stage, the
Resettlement Action Plans (RAP) will be prepared for the elevated stretch of the corridor. It is
estimated that approximately 714 families will be affected by the implementation of the project.
The exact number of project affected families can only be presented once the census is
completed.

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Chapter 2
LEGAL FRAMEWORK

2.1 THE ACTS AND POLICY RELEVANT TO THE PROJECT
Xxxxxxxxxxxxxxxxxx

Right to Fair Compensation and Transperency in Land Acquisition and
Resettlement and Rehabilitation Act, 2013
This RFCT in LARR, 2013 repeals the Land Acquisition Act, 1984 and is applicable to all
states in India (Except the state of Jammu and Kashmir). RFCT in LARR, 2013 is a first
national/central law that addresses land acquisition and rehabilitation and resettlement.
This new Act provides an enhanced framework for providing compensation and
resettlement and rehabilitation assistances through a participative and transparent
process for land acquisition in the public interest. The Act lays down procedures for
estimating fair compensation of the affected families (and not just the titleholders) due
to land acquisition, rehabilitation and resettlement. Some of the key features include the
following: (i) Preliminary Investigations/Preparation of Social Impact Assessment (SIA)
and prepare Social Impact Management Plan (SIMP) (ii) Preliminary Notification
stating: project/ public purpose; reasons necessitating land acquisition; summary of SIA;
and particulars of the Administrator appointed for the purpose of rehabilitation and
resettlement; receipt of Objections and Hearing after the approval of SIA and within 12
months from the date of SIA approval; (iii) Preparation of Rehabilitation and
Resettlement Scheme and its declaration by the District Collector after the same is
approved by the Commissioner-Rehabilitation and Resettlement. (iv) Public notice and
award of compensation and R&R assistances by District Collector within a period of
twelve months from the date of the Award publication.
Salient features of the RTFCTLARRA, 2013 are listed below:
I.

The Act provides for land acquisition as well as rehabilitation and resettlement.
It replaces the Land Acquisition Act, 1894 and National Rehabilitation and
Resettlement Policy, 2007.

II.

The Act provides for the baseline for compensation and has devised a sliding
scale which allows States to fix the multiplier (which will determine the final
award) depending on distance from urban centres;

III.

The affected communities shall be duly informed and consulted at each stage,
including public hearings in the affected areas for social impact assessment, wide
dissemination of the details of the survey to be conducted for R&R plan or
scheme.

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IV.

Compensation in rural areas would be calculated by multiplying market value by
up to two and adding assets attached to the land or building and adding a
solatium. In urban areas, it would be market value plus assets attached to the
land and solatium;

V.

The Collector shall take possession of land only after ensuring that full payment
of compensation as well as rehabilitation and resettlement entitlements are paid
or tendered to the entitled persons; families will not be displaced from land till
their alternative R&R sites are ready for occupation;

I.

The benefits to be offered to the affected families include; Financial support to
the affected families for construction of cattle sheds, shops, and working sheds;
transportation costs;

II.

Rehabilitation and resettlement benefits to which they are entitled in monetary
terms along with a one-time entitlement of fifty thousand rupees;

III.

For ensuring transparency, provision has been made for mandatory
dissemination of information on displacement, rehabilitation and resettlement,
with names of the affected persons and details of the rehabilitation packages.
Such information shall be placed in the public domain on the Internet as well as
shared with the concerned Gram Sabhas and Panchayats, etc. by the project
authorities;

IV.

No income tax shall be levied and no stamp duty shall be charged on any amount
that accrues to an individual as a result of the provisions of the new law;

 The salient provisions of KIADB Act :

28. Acquisition of land.- (1) If at any time, in the opinion of the State
Government, any land is required for the purpose of development by the Board,
or for any other purpose in furtherance of the objects of this Act, the State
Government may by notification, give notice of its intention to acquire such
land.
(2) On publication of a notification under sub-section (1), the State Government
shall serve notice upon the owner or where the owner is not the occupier, on the
occupier of the land and on all such persons known or believed to be interested
therein to show cause, within thirty days from the date of service of the notice,
why the land should not be acquired. 12
(3) After considering the cause, if any, shown by the owner of the land and by
any other person interested therein, and after giving such owner and person an
opportunity of being heard, the State Government may pass such orders as it
deems fit.
(4) After orders are passed under sub-section (3), where the State Government is
satisfied that any land should be acquired for the purpose specified in the
notification issued under sub-section (1), a declaration shall, by notification in
the official Gazette, be made to that effect.

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(5) On the publication in the official Gazette of the declaration under subsection (4), the land shall vest absolutely in the State Government free from all
encumbrances.
(6) Where any land is vested in the State Government under sub-section (5), the
State Government may, by notice in writing, order any person who may be in
possession of the land to surrender or deliver possession thereof to the State
Government or any person duly authorised by it in this behalf within thirty days
of the service of the notice.
(7) If any person refuses or fails to comply with an order made under subsection (5), the State Government or any officer authorised by the State
Government in this behalf may take possession of the land and may for that
purpose use such force as may be necessary.
(8) Where the land has been acquired for the Board, the State Government, after
it has taken possession of the land, may transfer the land to the Board for the
purpose for which the land has been acquired.

29. Compensation.1) Where any land is acquired by the State Government under this Chapter, the
State Government shall pay for such acquisition compensation in accordance
with the provisions of this Act.
(2) Where the amount of compensation has been determined by agreement
between the State Government and the person to be compensated, it shall be paid
in accordance with such agreement.
(3) Where no such agreement can be reached, the State Government shall refer
the case to the Deputy Commissioner for determination of the amount of
compensation to be paid for such acquisition as also the person or persons to
whom such compensation shall be paid.
(4) On receipt of a reference under sub-section (3), the Deputy Commissioner
shall serve notice on the owner or occupier of such land and on all persons
known or believed to be interested herein to appear before him and state their
respective interests in the said land
2.2 EIBs POLICIES AND DEVIATIONS FROM THE INDIAN LAW AND PROPOSED
MEASURES FOR BRIDGING THE GAPS
EIB standard No.6 on involuntary Resettlement as its objective has the following:
 Avoid or, at least minimize, project induced resettlement whenever feasible by exploring
alternative project designs;
 Avoid and/or prevent forced evictions and provide effective remedy to minimize their
negative impacts should prevention fail;
 Ensure that any eviction which may be exceptionally required is carried out lawfully,
respects the rights to life, dignity, liberty and security of those affected who must have
access to an effective remedy against arbitrary evictions;
 Respect individuals’, groups’ and communities’ right to adequate housing and to an
adequate standard of living, as well as other rights that may be impacted by resettlement;
 Respect right to property of all affected people and communities and mitigate any adverse
impacts arising from their loss of assets or access to assets and/or restrictions of land use,
whether temporary or permanent, direct or indirect, partial or in their totality.
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 Assist all displaced persons to improve, or at least restore, their former livelihoods and
living standards and adequately compensate for incurred losses, regardless of the
character of existing land tenure arrangements (including title holders and those without
the title) or income earning and subsistence strategies;
 Uphold the right to adequate housing, promoting security of tenure at resettlement sites;
 Ensure that resettlement measures are designed and implemented through the informed
and meaningful consultation and participation of the project affected people throughout
the resettlement process;
 Give particular attention to vulnerable groups, including women and minorities, who may
require special assistance and whose participation should be vigilantly promoted.
2.2.1 Gap between Indian Laws and EIB Requirements
There are certain gaps between the prevailing Indian laws and EIB requirements for resettlement
and rehabilitation of project affected persons (PAPs). A comparative chart of EIB and Indian
laws is given in the following table:
Table 2.1: GAP between Indian Laws and EIB Requirements
SN

Objectives

EIB

RTFCTLARRA
2013
Yes

1

Avoid
involuntary
resettlement

Involuntary resettlement should be avoided
wherever possible

2

Minimize
involuntary
resettlement

Minimize involuntary resettlement by
exploring all viable alternative project design

Yes

3

Mitigate adverse
social impacts

Where it is not feasible to avoid
resettlement, resettlement activities should
be conceived and executed as sustainable
development programs, providing sufficient
investment resources to enable the persons
displaced by the project to share in project
benefits.

Yes

4

Identify, asses
and address the
potential social
and economic
impacts

Through census and socio-economic surveys
of the affected population, identify, assess,
and address the potential economic and
social impacts of the project that are caused
by involuntary taking of land (e.g. relocation
or loss of shelter, loss of assets or access to
assets, loss of income sources or means of
livelihood, whether or not the affected
person must move to another location) or
involuntary restriction of access to legally
designated parks and protected areas.

Yes

5

Prepare
mitigation plans
for affected
persons

To address the project impacts, prepare
resettlement plan or resettlement policy
framework prior to project appraisal,
estimating to the extent possible the total
population to be affected and the overall

Yes

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SN

Objectives

EIB

RTFCTLARRA
2013

resettlement costs.
6

Consider
alternative
project design

Assess all viable alternative project designs
to avoid, where feasible, or minimize
involuntary resettlement.

Yes

7

Involve and
consult with
stakeholders

Consult project-affected persons, host
communities and local on governmental
organisations, as appropriate. Provide them
opportunities to participate in the planning,
implementation, and monitoring of the
resettlement program, especially in the
process of developing and implementing the
process for determining eligibility for
compensation benefits and development
assistance (as documented in a resettlement
Plan), and for establishing appropriate and
accessible grievance mechanisms. Pay
particular attention to the needs of
Vulnerable Groups among those displaced,
especially those below the poverty line, the
landless, the elderly, women and children,
indigenous peoples, ethnic minorities, or
other displaced persons who may not be
protected through national land
compensation legislation

Yes, However,
definition of
vulnerable group is
slightly different
from EIB’s
requirement. This
has been addressed
in the Entitlement
Matrix.

8

Disclose and
inform PAPs of
RP and
mitigation
measures

Disclose draft resettlement plans, including
documentation of the consultation process,
in a timely manner, before appraisal formally
begins, in an accessible place and in a form
and language that are understandable to key
stakeholders.

Yes

9

Support existing
social and
cultural
institutions of
the affected
persons

To the extent possible, the existing social
and cultural institutions of resettlers and any
host communities are preserved and
resettlers preferences with respect to
relocating in pre-existing communities and
groups are honoured.

Yes

10

Build capacity of
the borrower(s)
in IR
implementation

Financing of technical assistance to
strengthen the capacities of agencies
responsible for resettlement, or of affected
people to participate more effectively in
resettlement operations.

Yes

11

Categorization

Categorization of the affected families is
defined as titleholders, non-titleholders
including encroachers, Squatters, tenants,
etc.

The Indian National
R&R law
(RFCTLARR 2013)
does not identify the
Non Titleholders and
has no entitlement
provisions.

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SN

Objectives

EIB

RTFCTLARRA
2013
Yes

12

Resettlement
Plan

To cover the direct social and economic
impacts that are caused by the involuntary
taking of land and/ or the involuntary
restriction of access to legally designated
parks and protected areas, the borrower will
prepare a Resettlement plan or resettlement
policy framework. The RP or framework will
include measures to ensure that the
displaced persons are provided assistance
during relocation; provided with residential
housing or housing sites, or as required
agricultural sites; offered transitional
support; provided with development
assistance in addition to compensation.

13

Supervision

The Bank regularly supervises resettlement
implementation to determine compliance
with the instrument.

Yes

14

Monitoring
Evaluation

The borrower is responsible for adequate
monitoring & evaluation of the activities set
forth in the resettlement instrument. Assess
whether the objectivities of the resettlement
instrument have been achieved, upon
completion of the project, taking account of
the baseline conditions and the results of
resettlement monitoring.

Yes

15

Timeline for
every process

Bank does give time schedule for activities’

Yes

16

Social Impact
Assessment

Bank desire social impact assessment to be
carried out for PAPs

Yes

17

Grievance
Redressal
Committee

Bank desire that mechanism shall be in place
for redressal of grievances of PAPs

GRM is proposed in
the RFCTLARR 2013
Act and it deals with
only legal
titleholders.

18

Public
consultation

EIB explicitly desire public consultation and
interaction of Project authority and PAPs to
develop RAP.

Yes

The institutional framework for resettlement and rehabilitation in India is largely attuned with
the EIB policies except in some areas where the Indian law does not explicitly state the
requirements. In order to comply with EIB’s polices, the steps that will be taken by the project
authority are described below.
2.2.2 Grievance Redressal Committee
In order to meet the requirements of EIB, an efficient grievance redressal mechanism will be
developed to assist the PAPs resolve their queries and complaints. The GRC will address only
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rehabilitation assistance issues both for title holders and non title holders. Grievances related to
ownership rights and land compensation as also R&R can be dealt in court as per The Right to
Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act,
2013. More details on grievance redressal committee are given in subsequent section.

2.2.3 Establishment of RAP Implementation Team
As per the Act, the implementation of rehabilitation and resettlement is the responsibility of
project proponent and District Magistrate. However, the Act does not clearly mention about the
implementation of rehabilitation and resettlement process at the project level. In order to
implement and monitor RAP effectively, a Social and Environmental Management Unit (SEMU)
will be constituted in BMRCL. The roles, responsibilities and other details pertaining to RAP
implementation team is explained in subsequent chapter.
2.2.4 Monitoring and Evaluation
A monitoring and evaluation (M&E) program will be developed to provide feedback to project
management which will help keep the programs on schedule and make them successful. RAP
implementation will be monitored both internally and externally. Project Authority will be
responsible for internal monitoring through their site offices and will prepare quarterly reports
on the progress of RAP implementation. Management Information System would be developed
to monitor the resettlement and rehabilitation process. If required an Independent Evaluation
Consultant will be hired by Project Authority for mid and end term evaluation of RAP
implementation.
2.2.5 Other Measures
The Act does not provide special benefits to all categories of vulnerable groups as defined in this
policy; it has now been proposed to provide additional rehabilitation and resettlement benefits
to vulnerable groups to bridge the gap with EIB’s requirementsLand acquisition
Commerce & Industries Department, Government of Karnataka, is responsible for large-scale
acquisition of land for Bangalore Metro Project. Land Acquisition Branch of this Department is
responsible for overall coordination between various agencies involved in land acquisition. For
acquisition of private land for the proposed metro rail project, BMRCL will place requisition of
land to Karnataka Industrial Areas Development Board (KIADB), who in turn will forward the
requisition to Commerce & Industries Department. On receipt of the proposal for acquisition of
land from KIADB, Govt. of Karnataka will issue notification u/s 28(1) of KIAD. Further
proceedings, if acquisition will be done by Special land Acquisition Officer, KIADB.

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Chapter 3
RESETTLEMENT & REHABILITION OF PROJECT AFFECTED
PERSONS

3.1 GUIDING PRINCIPLES
Resettlement & Rehabilitation activities of BMRP will be governed by the following general
principles, which are based on The Right to Fair Compensation and Transparency in Land
Acquisition, Rehabilitation and Resettlement Act, 2013.
 In general, land acquisition will be undertaken in such a way that no project affected
person, with or without formal title, will be worse off after land acquisition;
 BMRCL will pay compensation for land it is acquiring based on the Principles of the
Right to Fair Compensation and transparency in land acquisition, Rehabilitation and
Resettlement Act 2013.
 All activities and procedures will be formally documented;
 The property and inheritance rights of project affected persons will be respected;
 If the livelihood of the project affected persons without formal title depends on the public
land that they are using, they will be assisted in their effort to improve their livelihoods
and standard of living to restore them to pre-displacement levels;
 If project affected person, without legal title, is not satisfied with the above decisions, they
can approach the grievance redressal committee;
 In cases where there are persons working on the affected land or businesses, as
determined by the social impact assessment, where the project affected person does not
have formal title to the land (e.g. wage earners, workers, squatters, encroachers, etc.), then
compensation/ assistance should be provided to these project affected persons to ensure
no loss, to the extent as determined appropriate by the social impact assessment;
 In cases where land is needed on a temporary basis, project affected persons who have
formal title will be compensated to the assessed fair rental price for the period during
which the land is used and the land will be returned in the same condition or better as
before it was rented;
 If resettlement is unavoidable in addition to the payment of fair market value for all land
and immovable property, project affected persons will be provided assistance in relocation
and other related expenses (i.e. cost of moving, transportation, administrative costs etc.);
 These rights do not extend to individuals who commence any activities after cut off date
of the project;
 The compensation and eligible resettlement and rehabilitation assistance will be paid
prior to taking over of land and other assets for construction purposes;
 All project affected persons (private and public, individual and businesses) entitled to be
compensated for land acquired; losses, structures or damages will be offered
compensation and assistance in accordance with the provisions of this RPF. Those who
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accept the compensation amount will be paid prior to taking possession of their land or
assets. Those who do not accept it will have their grievance registered or referred to the
Grievance Redressal Committee (GRC) / courts as appropriate.
3.2 RESETTLEMENT AND REHABILITATION PROCESS
All attempts will be made during the final execution of the project to minimize the land
acquisition, resettlement and adverse impacts on people in the project area through suitable
engineering design. The assessments however reveal that the project involves minimal land
acquisition.
 Social Impact Assessment (SIA) study will be conducted after finalizing the RPF for the
proposed corridor of the BMRP through census survey to collect baseline data for
socioeconomic information and to identify the project affected population by residence,
business base and their locality. The study will be primarily based on field data generated
by census survey and secondary data collected from the census handbooks/ gazetteers/
other relevant texts. A format of questionnaire for field survey is given in Annexure-1 and
sample format for public consultation is presented in Annexure-2.
 Based on above, a Resettlement Action Plan (RAP) will be prepared for implementation of
resettlement and rehabilitation for the project. The outline of RAP is annexed as
Annexure-3. Upon the approval of RAP by the Board of Directors of BMRCL, the
information will be disclosed to affected people. All the arrangements for fixing the
compensation and the disbursement will be done which includes payment of all eligible
assistance; relocation of PAPs; initiation of economic rehabilitation measures; site
preparation for delivering the site to contractors for construction and finally
commencement of the civil work. The resettlement and rehabilitation will be monitored
as part of the RAP implementation at this stage. Internal monitoring will be the
responsibility of BMRCL which will start in early stage of the project when
implementation of RAP starts and will continue till the completion of the implementation
of RAP.
 The implementation schedule for resettlement plan will be scheduled as per the overall
project implementation. All activities related to the land acquisition and resettlement will
be planned to ensure that compensation is paid prior to displacement and commencement
of civil works. Public consultation, internal monitoring and grievance redressal will be
undertaken intermittently throughout the project duration. However, the schedule is
subject to modification depending on the progress of the project activities.
3.3 ELIGIBILITY AND ENTITLEMENTS
The R&R entitlement framework has been formulated based on the guiding principles outlined
in the National Acts and EIB policies. This R&R framework will be adopted to formulate the
Resettlement Action Plan.
The compensation package is provided as per the relevant laws of the land. The basic principles
governing present compensation structure and R&R entitlement matrix includes various
components of R&R benefits and tabulated in Table 3.1. This matrix address all categories of
people being affected and all categories of impacts accrued to the affected families due to the
Project. Table 3.1 indicates the entitlements of all categories of impact as per the RTFCTLARRA
2013 and the EIB guidelines that are applicable for the project. The same can be classified under
three major categories of impact, viz. loss of land, loss of structures and loss of livelihood, which
covers the entire gamut of the affected population.
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Table 3.1: Entitlement Matrix
SN
I a.

Affected Category
Owner losing land and
residential structure totally
(Only owner staying in the
premises)

Compensation and Entitlements
1. Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building1
and
3. Shifting allowances;
a. Upto 1000 sq. ft. – Rs. 10,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 12,500/c. > 1500 sq. ft. – Rs. 15,000/4. Inconvenience Allowance:
One time payment of Rs. 30,000/5. Transitional Allowance:
a. Upto 1000 sq. ft. – Rs. 60,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 75,000/c. > 1501 sq. ft. – Rs. 90,000/6. Right to salvage material totally.

I b.

Owner losing land and
residential structure totally
(owner and tenant staying in
the same building premises in
separate parts)

1.

I c.

Owner losing land and
residential structure partially
but continue to remain in the
balance portion of the same
premises

1.

I d.

Owner losing land and
residential structure partially
and willing to surrender the
same completely to Project
Authority

1.

Owner has the option of giving up the remaining
part of the property to the Project Authority ( A
separate notification will be given for the
remaining area)
2. Compensation and Entitlements will be given
same as in Category I a. (1-6) or I b. As the case
may be for the area lost including 1 above.

II a.

Owner losing land and
commercially structure totally
( owner operating own
business in the acquired
premises)

1.

Same as in I a. (1-6)
Rental income lost in respect of rental area lost
(Rs. 10 per sq. ft. pm, for 6 months, for residential
a. Upto 1000 sq. ft. – Rs. 60,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 75,000/c. > 1501 sq. ft. – Rs. 90,000/-

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building2
and
3. Inconvenience Allowance
One time payment of Rs. 24,000/-

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and

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SN

Affected Category
3.

4.

5.
6.
II b.

Owner losing land and
commercial structure partially
but continues to run the
business in the same premises

1.

II c.

Owner losing land and
commercial structure partially
and unwilling to continue in
the same premises

1.

II d.

Owner losing land and
commercial structure, but
structure fully rented out

1.

Compensation and Entitlements
building2
Shifting allowances;
a. Upto 150 sq. ft. – Rs. 10,000/b. 151 sq. ft. – 300 sq. Ft. – Rs. 15,000/c. > 301 sq. ft. – Rs. 20,000/Business loss:
In case of,
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
Business premises reestablishment allowance: Rs.
240/- per sq. ft. Of area lost.
Right to salvage material totally.

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building2
3. Business loss:
In case of,
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
4. Right to salvage material.
Owner has the option of giving up the remaining
part of the property to the Project Authority (
Separate notification will be given for the
additional area)
2. Compensation and Entitlements will be given
same as in Category II a.
Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building2
and
3. Commercial Rental Income lost (Rs. 20/- per sq.

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SN

Affected Category

Compensation and Entitlements
ft. Pm for 6 months, twice of residential)
a. Upto 1000 sq. ft. – Rs. 1,20,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 1,50,000/c. > 1501 sq. ft. – Rs. 1,80,000/4. Right to salvage material.

II e.

Owner losing land and
commercial structure
partially, but structure fully
rented out

1.

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building2
and
3. Right to salvage material.
4. Commercial Rental Income lost (Rs. 20/- per sq.
ft. Pm for 6 months, twice of residential)
a. Upto 1000 sq. ft. – Rs. 1,20,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 1,50,000/c. > 1501 sq. ft. – Rs. 1,80,000/-

II f.

Owner losing land and
commercial structure fully,
commercial activity being run
by owner as well as tenant.

1.

2.
3.

4.

5.
6.

7.
III

Owner losing land and
residential cum commercial
structure (both totally)

1.

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
Consent award based on market value of land and
building2
Shifting allowances;
a. Upto 150 sq. ft. – Rs. 10,000/b. 151 sq. ft. – 300 sq. Ft. – Rs. 15,000/c. > 301 sq. ft. – Rs. 20,000/Business loss:
In case of,
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
Business premises reestablishment allowance: Rs.
240/- per sq. ft. Of area lost.
Commercial Rental Income lost (Rs. 20/- per sq.
ft. Pm for 6 months, twice of residential)
a. Upto 1000 sq. ft. – Rs. 1,20,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 1,50,000/c. > 1501 sq. ft. – Rs. 1,80,000/Right to salvage material totally.
Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation

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SN

Affected Category
2.
3.

4.
5.

6.
7.
IV

Owner losing land only

1.

V

Tenant – Residential

1.

VI

Tenant – Commercial

1.

Compensation and Entitlements
value determined as per RFCTLARR Act 2013.
or
Consent award based on market value of land and
building2
Shifting allowances:
For commercial:
a. Upto 150 sq. ft. – Rs. 10,000/b. 151 sq. ft. – 300 sq. Ft. – Rs. 15,000/c. > 301 sq. ft. – Rs. 20,000/For residential
a. Upto 1000 sq. ft. – Rs. 10,000/b. 1001 sq. ft. – 1500 sq. Ft. – Rs. 12,500/c. > 1500 sq. ft. – Rs. 15,000/Inconvenience Allowance:
One time payment of Rs. 30,000/Business loss:
In case of,
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
Business premises reestablishment
a. Rs. 240/- per sq. ft. In respect of commercial
portion only
Right to salvage material totally.

Compensation as per KIADB for land and
structure acquired (Award). Award at the
minimum will be equivalent to the compensation
value determined as per RFCTLARR Act 2013.
or
2. Consent award based on market value of land and
building2
Shifting allowance per tenant single/family
tenants
a. Rs. 12,500/2. Inconvenience Allowance
a. Rs. 30,000/- per tenant family
b. Rs. 15,000/- for tenant single
Shifting allowance per tenant;
a. Rs. 15,000/2. Business loss per tenant:
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.

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SN

Affected Category

VII

Tenant – Residential cum
Commercial

VIII

Common Property Resources

IX

Squatter (Residential)

X

Squatter (Commercial)

XI

Vulnerable Encroacher

XII

Notified Slum dweller

Compensation and Entitlements
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
3. Business premises reestablishment per tenant (12
months): Rs. 240/- per sq. ft.
A. For residential
1. Shifting allowance per residential tenant
a. Rs. 12,500/2. Inconvenience Allowance
a. Rs. 30,000/- per tenant family
b. Rs. 15,000/- for tenant single
AND
B. For commercial
1. Shifting allowance per tenant;
a. Rs. 15,000/2. Business loss per tenant:
a. Payment of ST / VAT upto and including Rs.
5000/- will be paid Rs. 50,000/-.
b. Payment of ST/VAT between Rs. 5001/- to Rs.
15000/- will be paid Rs. 75,000/-.
c. Payment of ST/VAT above Rs. 15001 will be
paid Rs. 1,00,000/-.
d. If without ST/VAT documentation, will be
paid Rs. 25,000/-.
3. Business premises reestablishment per tenant (12
months): Rs. 240/- per sq. ft.
Project Authority will compensate / replace
for affected portion of schools, hospitals,
parks, religious structures etc.


Cost of structure based on valuation by PWD and
without deducting depreciation cost.




Shifting allowance Rs. 12,500/Subsitence Allowance Rs. 30,000/-



Cost of structure based on valuation by PWD and
without deducting depreciation cost.





Shifting allowance Rs. 12,500/Subsistence allowance Rs 30000/Business loss Rs 50000



Cost of structure based on valuation by PWD and
without deducting depreciation cost.




XIII

Vulnerbale PAHs

Free house under Government
Scheme
Shifting allowance Rs 12500

 Over and above other eligible entitlements, the displaced

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SN

Affected Category

Compensation and Entitlements
titleholder families belonging to the Scheduled Castes or
the Scheduled Tribes or other vulnerable groups shall
receive an amount equivalent to fifty thousand rupees.
(Rs. 50,000).

XIV

Any other impact not
identified

Unforeseen impacts shall be documented and
mitigated based on the principles provided in
this package.

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Chapter 4
INSTITUTIONAL ARRANGEMENT
4.1 INTRODUCTION

In order to implement and monitor RAP effectively, a Social and Environmental Management
Unit (SEMU) of four officers will be constituted. This team may be supported by a consultant.
The roles and responsibilities of SEMU are given below;












Preparation of RAP
Implementation of R&R activities of BMRP;
Land acquisition and R&R activities in the field;
Ensure availability of budget for R&R activities;
Liaison with district administration for support for land acquisition and implementation
of R&R;
Monitor land acquisition and progress of R&R implementation;
Develop and implement a public consultation program and communication strategy for
disclosure of RAP;
Liaison with district administration for government’s income generation and development
programmes for the PAPs;
Monitor physical and financial progress on land acquisition and R&R activities;
Organize meetings with NGO, R&R officer and other support staffs to review the
progress on R&R implementation; and
Provide support for the affected persons on problems arising out of LA/ property
acquisition

The implementation schedule will be scheduled as per the overall project implementation and
included in individual RAP-s for each section. All activities related to the land acquisition and
resettlement will be planned to ensure that compensation is paid prior to displacement and
commencement of civil works. Public consultation, internal monitoring and grievance redressal
will be undertaken intermittently throughout the project duration.
4.2 GRIEVANCE REDRESSAL MECHANISM
Efficient grievance redressal mechanism will be developed to assist the PAPs resolve their
queries and complaints. Grievances of PAPs will be first brought to the attention of BMRCL.
Grievances not redressed by the staffs (field level) will be brought to the Grievance Redressal
Committee (GRC). The Committee comprises of following members under the Chairmanship of
Director (Projects and Planning):
1.
2.
3.
4.
5.
6.
7.

Director (Projects and Planning), Chairman
General Manager (LA & E), Convener
General Manager (F & A), Member
Chief Public Relation Officer, Member
Chief Engineer (reach 6), Member
Manager (Transportation), Member
Tahsildar, Member

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The main responsibilities of the GRC are:
(i) To provide support to Project Affected Persons (PAPs) on problems arising out of
eligibility for Resettlement Action Plan (RAP), provided entitlements compensation and
assistance provided.
(ii) To record the grievance of the PAPs and solve them within stipulated time frame.
(iii) To report to the aggrieved parties about the development regarding their grievances and
decision of BMRCL.
(iv) GRC will meet regularly on a prefixed date during implementation of Rap.
(v) Problems and complaints arising out of land acquisition and relocation of utilities.
A flow chart of grievances redressal is indicated in the Figure 4.1:
Figure 4.1: Stages of Grievance Redressal

Project Affected
People
Grievance

Assistance

Grievance
Addressed

Compensatio
n

BMRCL
(Field level
staffs)
Not
Redressed
Grievance
Redress
Committee

Competent
Authority

Grievance
Addressed

Not
Redressed

Grievance
Addressed

Judiciary
4.3 COMMUNITY PARTICIPATION DURING PROJECT IMPLEMENTATION
The effectiveness of the resettlement action plan (RAP) is directly related to the degree of
continuing involvement of those affected by the project. Several additional rounds of
consultations with PAPs will form part of the project implementation. Consultations during
resettlement plan implementation will involve agreements on compensation and assistance
options and entitlement package. Another round of consultation will occur when compensation
and assistance are provided. During public consultations, issues related to land acquisition,
compensation, income restoration, employment generation, information flow, grievance
redressal, safety, role of administration etc. will be discussed. The RAP addresses all issues
raised during public consultation and recommends institutional strengthening measures as well.

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The following set of activities will be undertaken for effective implementation of the plan:
 Project Implementation Unit (PIU) will conduct information dissemination sessions in
the project area and solicit the help of the local community/ leaders and encourage the
participation of the PAP’s in RAP implementation.
 Consultation and focus group discussions will be conducted with the vulnerable groups
like women, families of BPL, Scheduled Castes to ensure that the vulnerable groups
understand the process and their needs are specifically taken into consideration.
 The Project Authority will organize public meetings, and will appraise the communities
about the progress in the implementation of project works and payment and assistance
paid to the community. Regular update of the program of resettlement component of the
project will be placed for public display at the project offices.
 Taking into consideration the risks of HIV/ AIDs during the project construction period
and road safety issues.
 Lastly, participation of PAPs will also be ensured through their involvement in various
local committees.PIU and field offices will maintain an ongoing interaction with PAPs to
identify problems and undertake remedial measures.
4.4 MONITORING AND EVALUATION
Monitoring & Evaluation are critical activities in involuntary resettlement. Monitoring involves
periodic checking to ascertain whether activities are progressing as per schedule while
evaluation is essentially to assess the performance of PAPs at the end of the project. For this
purpose, a monitoring and evaluation (M&E) program is required to be developed to provide
feedback to project management which will help keep the programs on schedule and make them
successful. Monitoring provides both a working system for effective implementation of the RAP
by the project managers, and an information channel for the PAPs to assess how their needs are
being met.
Monitoring will give particular attention to the project affected vulnerable groups such as
scheduled castes, BPL families, women headed households, widows, old aged and the disabled.
RAP implementation will be monitored both internally and externally. The Project Authority
will be responsible for internal monitoring through their field level offices and will prepare
quarterly reports on the progress of RAP implementation. An Independent Evaluation
Consultant may be hired by BMRCL for mid and end term evaluation of RAP implementation.
4.5 REPORTING REQUIREMENTS
The Project Authority will be responsible for supervision and implementation of the RAP. The
Project Authority will prepare quarterly progress reports on resettlement activities. The
Independent Evaluation Consultant will submit mid and end term evaluation report to BMRCL
and determine whether resettlement goals have been achieved, more importantly whether
livelihoods and living standards have been restored/ enhanced and suggest suitable
recommendations for improvement.
4.6 INFORMATION DISCLOSURE
The affected families/persons will be well informed about the project and their entitlements.
BMRCL will prepare an information brochure in local language, i.e., Kannada, explaining the
RAP, the entitlements and the implementation schedule. The draft of the RPF will be formally
published in English and Kannada languages on the official website of the BMRCL and hard
copies will be made available in the offices of local authorities for two weeks inviting comments
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and suggestions from stakeholders. Subsequently, RPF will be discussed in a workshop with
relevant stakeholders including representations from revenue officials of RAP implementation
team, representative of District Magistrate and other officials involved in GRC, as well as
representatives of local communities. Suitable changes will be made to RPF to incorporate
suggestions by the stakeholders. The final RPF after the approval by EIB and will be published
in English and Kannada languages on the official website of BMRCL and hard copies will be
made available in the offices of local authorities.

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Annexure 1: SIA Questionnaire
Sl. No.:
Date of collection of data:

BANGALORE METRO RAIL CORPORATION LTD.
Social Impact Assessment Study
(Questionnaire for collection of primary data concerning social economic conditions)
IDENTIFICATION:
1. Metro Corridor Name: ………………………………
2. Location: …………………………………………………
3. RHS/LHS: ………………………………………………..
CATEGORY - NON RESIDENTIAL AREA / RESIDENTIAL AREA
NON RESIDENTIAL AREA
Number of squatters / slums within area:
Any River/ Nallah crossing /passing the corridor / HT Lines/ Electric supply lines/
Temple/ Mosque/Gurudwara etc. ………………………………………………………………………….
a. Shop

b. Hotel

c. Small Eatery

d. Petrol Pump

e. Clinic

If other (specify) ……………………………………………………………………………….
Name of owner……………………………………….S/o ………………………………….
Age ………………. Sex (M/F)…………………………Education ………………………….
1. Total Number of Manpower’s:
a. Male…………………………….. b. Female …………………………..
2. Number of affected persons, due to Metro construction:
a. Male……………………………… b. Female …………………………..
3. Did you receive any notice from BMRCL/Government, regarding the loss of property, if yes,
please describe ……………………………………………………………………………………………………….
CATEGORY: RESIDENTIAL AREA
1. Name of the person / Head of the family contacted:
1. Age.

2. Sex M/F

2. Address: …………..
/Contact No. ………

3. Married / Unmarried / Widowed
House No. ………. ….
Location ……………
Landmark ………………………

Mobile No.

3. Family Pattern
1. Joint

2. Nuclear

3. Single person family

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4. Family size (Details of family members):
Name of the member

Sex (M/F)

Age (years)

Level of Education

Relation

Total number of members
5. Details about Education:
Illiterates / Literate –
1. High School 2. Intermediate 3. Graduate 4. Post Graduate 5. Higher Degree holder
6. Professional Education: Law/Medical/Engineering/Management/CA/CS etc.
6. Social Group:
1. SC

2. ST

3. OBC

4. General

5. Others

3. Christian

4. Buddhist

7. Religious Groups:
1. Hindu

2. Muslim

5. Jain

6. Others

8. Do you feel that coming of Metro corridors will be affecting your religious belief and
practices. if yes, how ? …………………………………………………………………………………………………
9. Nature of employment:
1. Unemployed 2. Employed
Regular employment / Irregular employment or daily wage earner
Number of earning members in the family: ……………Nos.
10. Annual income of the family: Rs.………………..per month
11. Name of occupation (daily wage earner/regular employment)
12. Information about Family Assets
(Have the assets of your family been affected by the metro project, yes/no,
If yes, how, details please)
Please inform about the affected property in detail.
13. Is your family project affected?
(If yes how, _______________
(if no why) _______________
14. Are you aware of the Metro project which is being commissioned in your area? How do you
feel about the same, describe in detail …………………………………………………………………….
15. How many people are affected in family, due to Metro construction, with name (If affected,
how, mode of effect) ………………………………………………………………………………………
16. Whether the house is your own / rented.
a. own b. rented

c. lease hold

d. kutcha

e. pucca

f. semipucca

Utility connection a. Electricity b Water c. phone
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RESETTLEMENT AND REHABILITATION
17. Number of members earning in the project affected family
18. Number of dependents in project affected family?
19. What is the resources base of your projected affected family?
20. What is the base of your livelihood?
21. Is there any change in your livelihood / way of life due to Metro project implementation?
(yes/no)
If yes way of life / health / culture/community life / personal safety
22. How do you feel about project location?
a. Good

b. Bad

c. Normal

d. No response

23. Are you project affected person?
a. (If yes how)
b. (if no why)
24. Land, where Metro corridors are being layed belongs to you
(a) any other person

(b) community

(c) Government.

25. Are you aware about HIV/AIDS
Can Metro commissioning affect the HIV/AIDs spread
26. Do you think that water supply and sanitation situation will be affected with the oncoming
of Metro projects? ( yes / no)
27. Do you feel that you need re-settlement on account of being affected by commissioning of
Metro corridors? (yes / no)
Feedback about BMRCL during construction and operation:
If positive (specify)
…………………………………………………………………………………………………………………..…………………………………………………………
……………………………………………………………………………………………..
If negative (specify)
……………………………………………………………………………………………………………………….………………………………………………………
………………………………………………………………………………………….

(Signature of the Supervisor)

(Signature of the investigator)

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Annexure 2: Format for Public Consultation

FORMAT FOR PUBLIC CONSULTATION
Project Name:……………………………………………………………………………
Location

Date & Time

Signature of stakeholders

Stakeholders

Issue Discussed

Suggestions by Stakeholders

Signature of investigator

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Annexure-3: Outline of RAP

OUTLINE OF RESETTLEMENT ACTION PLAN (RAP)
The basic outline of RAP is:
a) State the resettlement guiding principles and objectives;
b) Describe the nature and magnitude of project impacts and identify all people to be displaced,
paying special attention to vulnerable groups;
c) Carry out a census to establish the number of people to be displaced, livelihoods affected,
property to be compensated and the cut-off date for eligibility claims;
d) Describe the legal framework expected to guide this Plan’s land acquisition (when
applicable), compensation, resolution of conflicts and appeals procedures;
e) Include an analysis of applicable national legislation, highlighting gaps with EIB requirements
and required bridging measures;
f) Propose how to fill the gaps between national law and EIB requirements should such gaps be
identified;
g) Describe institutional set-up and responsibilities;
h) Establish the eligibility criteria and describe the entitlements for all categories of displaced
people and types of impacts suffered;
i) Describe how affected populations, including women, minorities and other vulnerable groups,
have been effectively consulted and how their views were taken into account;
j) Include valuation of and compensation for lost assets and loss of income and demonstrate that
these rates are adequate, i.e. at least equal to the replacement cost of lost assets/income or
meeting minimum average wage thresholds;
k) Provide details of sustainable arrangements for improving the standards of living of displaced
persons;
l) Provide details of sustainable arrangement for improving or, at minimum, restoring
livelihoods;
m) Prepare a grievance mechanism for the settlement of disputes arising from resettlement
related issues ensuring access to grievance and recourse for all affected persons; and,
n) Include implementation schedule, budgets, and arrangements for monitoring and evaluation.

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