We previously agreed that we would not post a statement on our Internet Webpage, but rather, send email
contacts to the individuals. We want to make. sure GPA is comfortable with the language of the email (the
current language is consistent with some prior language Nancy and Dan saw related to the possible Web
post). Also, I am sending this to GO in part so that you can share with Andre Zee at DOJ as he wanted to
review the language in light of the pending litigation. 

Please let 'me know if you have any comments edited on the proposed email message highlighted
below. Thanks! Lilian

BACKGROUND:

The current External Compliance staff became aware of the existence of the Title VI Complaints mailbox in
July 2015. Since that time, the website mailbox is regularly reviewed for receipt of Title VI Complaints and the
correspondence is processed consistent with established procedures.

Emails received in the mailbox generally include: reports of potential environmental and non-environmental
concerns some that are related to discrimination and some that are not; possible housing concerns and

. complaints; local government concerns; meeting/Facebook invitations; and, spam. The majority of the emails
in fact do not raise civil discrimination concerns.

To address the fact that the Title VI Complaints mailbox was dormant, OCR recommendsissuing an email
response. As proposed and provided below, the outgoing response message from the Title VI complaints
website mail box will be issued to members of the public that submitted concerns to the website mailbox.

The mailbox currently contains 224 messages. OCR has previously acknowledged the Title VI concerns that

were received post the July 2015 discovery. Therefore, we will not be sending emails to those Title VI 
complaints that have been acknowledged/resolved g. Doubletree, Ceiling Sag, Flint, Ecotopia, -C (.91 
Trenton, GA Ag. REACH, Brodhead Farms etc.) Some of the emails receipts are duplicate or multi?
messages from the same sender about similar or previously mentioned topics Brodhead, REACH, 

etc.) Likewise, we will not be sending messages to spam, or meeting invitation or Facebook invitations. We
anticipate completing a physical counts of the actual singularly received email message from the total count to
which we will send email, by the end of thIs week.

PROPOSED MESSAGE:
Dear Sir or Madam:

You previously submitted the attached email correspondence to the Environmental Protection Agency? 5
Office of Civil Rights (OCR) via the web link entitled

?Title VI Complaints@epa. gov. Due to technical difficulties, your correspondence may not have been
received until recently.

Office of Civil Rights is responsible for responsible for enforcing several civil rights laws which,
together, prohibit discrimination 'on the basis of; race, color, or national origin (including on the basis of
limited?English proficiency); Sex; disability; and age, by applicants for and recipients of federal financial
assistance from EPA. A brochure explaining how to file _a complaint'of discrimination is attached.

If you still wish to pursue the concerns raised in your previous correspondence and your concerns fall
within jurisdiction as described in the brochure, please contact OCR by telephone or email as
soon as possible.

Thank you and we apologize for any inconvenience.