King County Ombudsman’s Office FINDINGS & RECOMMENDATIONS Complainant’s Identity Withheld Case # 2017-00201 Respondent: John Urquhart, King County Sheriff August 8, 2017 Table of Contents EXECUTIVE SUMMARY …………………………………………………………………………………………………. 1 ALLEGATIONS……………………………………………………………………………………………………………….. 3 AUTHORITY…………………………………………………………………………………………………………………… 3 PROCEDURAL SUMMARY……………………………………………………………………………………………… 4 STATEMENT OF FACTS……………………………………………………………………..………………………..... 5 OMBUDSMAN FINDINGS……...…………………………………………………………………………………..…. 14 RECOMMENDATIONS…………………………………………………………………………………………………… 18 CONCLUSION……………………………………………………………………………………………………………..... 20 SHERIFF’S RESPONSE……………………………………………………………………………………………..……. APPENDIX A OMBUDSMAN’S REPLY TO SHERIFF……………………………………………………………………………… APPENDIX B King County Ombudsman’s Office FINDINGS & RECOMMENDATIONS Case # 2017-00201 Complainant’s Identity Withheld 1 Respondent: John Urquhart, King County Sheriff August 8, 2017 EXECUTIVE SUMMARY In 2016, a former King County Sheriff’s deputy alleged to the Federal Bureau of Investigation (FBI) Seattle Division that Sheriff John Urquhart had raped her in 2003 when he was her supervising sergeant, and since then had engaged in conduct aimed at preventing or obstructing an investigation. The FBI conducted a review of the allegations for possible federal criminal violations; all indications are that the FBI did not pursue a rape investigation under the laws of the State of Washington. In mid-June, 2016, an FBI agent contacted the Sheriff’s Office Internal Investigations Unit (IIU), communicated the complainant’s allegations to IIU, and asked whether the complainant had really been a Sheriff’s deputy. The FBI indicated to IIU that the complainant’s story appeared to have problems with credibility, but warned that the FBI could commence an investigation if Sheriff Urquhart were to contact the complainant. The FBI did not apparently pursue the case further. On June 21, 2016, IIU personnel met with Sheriff Urquhart about the FBI communications. Neither Sheriff Urquhart nor IIU ordered or commenced an investigation into the complainant’s allegations. Nor did they document the allegations through “BlueTeam”, the system for tracking complaints against Sheriff’s Office members. The IIU commander created contemporaneous notes of the June 21 meeting, on his work computer, without Sheriff Urquhart’s knowledge. On November 10, 2016, the complainant reported her allegations to the Seattle Police Department (SPD). On December 22, 2016, The Seattle Times reported that Sheriff Urquhart had ordered IIU not to document the complainant’s allegations. On January 5, 2017, the Sheriff’s Office received SPD’s written report on the complaint. On January 6, 2017, Sheriff Urquhart ordered the complainant’s allegations documented in BlueTeam. On February 10, 2017, the complainant filed a complaint with the Ombudsman’s Office. We investigated the administrative acts at issue pursuant to the Ombudsman’s authority. We did 1 To protect privacy, this report does not identify the complainant by name. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 2 of 20 not investigate the complainant’s criminal allegations, which fall outside our office’s jurisdiction. As explained in this report, we find that: 1. Sheriff’s Office rules and procedures required that the complainant’s allegations be documented and investigated when IIU received them in July 2016. 2. Sheriff Urquhart had a conflict of interest when he determined that neither an investigation nor documentation of the complainant’s allegations was necessary in June 2016 when the Sheriff’s Office received them. 3. The Internal Investigations Unit Commander reasonably understood that Sheriff Urquhart had directed him not to document the complainant’s allegations through BlueTeam. 4. The Sheriff’s Office should have referred the complainant’s allegations to an outside local or state law enforcement authority for investigation, and documented the allegations through BlueTeam as soon as possible after the FBI communicated them to IIU. Stemming from our findings, we make the following recommendations to the Sheriff’s Office: 1. The Sheriff’s Office should establish a written policy requiring the appointment of an external, independent official to investigate serious complaints against the Sheriff or other senior command staff. That official should have appropriate expertise and jurisdiction to investigate the elements of the alleged offense. 2. The Sheriff’s Office should clarify its rules and procedures to ensure that review and investigation of all complaints against Sheriff’s Office employees are documented through BlueTeam with appropriate security classifications. In April 2017, the King County Prosecuting Attorney’s Office (PAO) stated that: it had reviewed the complainant’s allegations; the allegations fall outside the applicable statute of limitations; and the evidence was insufficient to support criminal charges against Sheriff Urquhart. On May 1, 2017, an SPD memorandum stated that “interviews revealed that no crime had occurred.” Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 3 of 20 ALLEGATIONS The complainant, a former King County Sheriff’s deputy, made numerous allegations against Sheriff Urquhart and a member of his staff. The allegations stem from the complainant’s 2016 report to the FBI that Sheriff Urquhart raped her in 2003 while he was her supervising sergeant.2 Upon review, the Ombudsman’s Office determined that the allegations appropriate for investigation by our office are that: 1. Sheriff Urquhart told his Internal Investigations Unit (IIU) “not only not to investigate this situation but not to document it” when IIU informed the Sheriff that the FBI told an IIU sergeant about the complainant’s rape allegation in July 2016; 2. The complainant’s allegations should have been investigated; and, 3. Sheriff Urquhart should be held to the same standards as any other member of the department.3 AUTHORITY The King County Ombudsman’s Office was created by the voters of King County in the County Home Rule Charter of 1968 and operates as an independent office within the Legislative Branch of King County government. Under King County Code section 2.52, the Office is authorized to investigate the administrative conduct of King County agencies and employees in response to complaints from the public, or on its own initiative, and to publish findings and recommendations for improving the administration of county government.4 The Office promotes public confidence in King County government by responding to issues in an impartial, efficient and timely manner. The King County Code provides, In selecting matters for his [sic] attention, the director shall address himself [sic] particularly to an administrative act that might be: 2 Sheriff Urquhart has repeatedly denied the complainant’s allegations against him, including in sworn testimony. Urquhart Decl. 2, December 5, 2016; Urquhart Dep. 117-18; Urquhart letter to Calderwood at 4, March 27, 2017; Lewis Kamb, “King County Sheriff John Urquhart won’t face charges in alleged rape almost 15 years ago”, The Seattle Times, April 11, 2017. 3 Complainant letter to Ombudsman’s Office, February 10, 2017. The letter included allegations that: her neighborhood appeared to have been under surveillance for months; text messages to Sheriff Urquhart went missing from her computer and phone; Sheriff Urquhart asked her to avoid a subpoena in an upcoming trial; she came home to find her gas stove on full blast; and, Sheriff Urquhart and his chief of staff had a secret file about her. 4 The Ombudsman’s Office also investigates alleged violations of the county Employee Code of Ethics (KCC 3.04), Whistleblower Protection Code (KCC 3.42), and Lobbyist Disclosure code (KCC 1.07). Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 4 of 20 1. Contrary to law or regulation; 2. Unreasonable, unfair, oppressive, or inconsistent with the general course of an administrative agency's functioning; 3. Arbitrary in ascertainment of facts; 4. Improper in motivation or based on irrelevant considerations; 5. Unclear or inadequately explained when reasons should have been revealed; 6. Inefficiently performed; or 7. Otherwise objectionable. The director also may recommend strengthening procedures and practices of administrative agencies.[5] The Ombudsman’s Office does not pursue criminal investigations, but refers matters to the appropriate authorities if there is reason to believe criminal proceedings are warranted.6 PROCEDURAL SUMMARY The complainant submitted her complaint to the Ombudsman’s Office by email on February 10, 2017. Following a review for jurisdictional sufficiency, the Ombudsman’s Office transmitted the complaint to Sheriff Urquhart on February 14. We notified the complainant of the transmittal that same day, and spoke with her by telephone on February 16. We requested that Sheriff Urquhart provide a written response, which he did on March 27. Sheriff Urquhart provided an additional written response on April 15, with deposition transcripts we had requested after reviewing his first response. As part of this investigation, we reviewed the Sheriff’s Office General Orders Manual, IIU Standard Operating Procedures, expert reports recommending best practices for police internal affairs units, and deposition transcripts (cited below) from Shoblom, et al v. King County, No. 15-2-09687-7, a recently-settled King County Superior Court retaliation lawsuit that alleged wrongdoing materially unrelated to this investigation, and filed by one current Sheriff’s deputy and two former deputies.7 We interviewed the following Sheriff’s Office personnel: Captain Jesse Anderson; Lance King, Human Resources Manager; Captain Mark Konoske; Captain DJ Nesel; and Sheriff John 5 KCC 2.52.100(A) & (B). KCC 2.52.160. 7 See Lewis Kamb, “King County to settle lawsuit against Sheriff, aides for $1.35M over retaliation claims,” The Seattle Times, April 11, 2017, http://www.seattletimes.com/seattle-news/king-county-to-settle-lawsuit-againstsheriff-aides-for-135-million/ (accessed May 30, 2017). 6 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 5 of 20 Urquhart. We interviewed Robert Davis, a law enforcement consultant with Hillard Heintz. We sent a written interview request to retired Sergeant Michael Mullinax, who did not respond. We contacted the FBI Seattle Division, which declined to provide further information. On June 23, pursuant to KCC 2.52.240, we transmitted a draft of these findings and recommendations to Sheriff Urquhart, with the opportunity to provide, by June 30, a written statement or document to be appended to the final findings and recommendations. On June 29, the Sheriff requested a 30-day extension, which we granted consistent with our ordinary practice. On August 1, the Sheriff’s Office requested an additional extension to August 11. We granted a two-day extension until August 3, and received the Sheriff’s response on that date. These final findings and recommendations follow. Senior Deputy Ombudsman Jon Stier conducted the investigation and produced this report with the oversight of Ombudsman-Director Amy Calderwood. STATEMENT OF FACTS Sheriff’s Internal Investigations Unit The King County Sheriff’s Office Internal Investigations Unit (IIU) investigates complaints of misconduct involving Sheriff’s Office employees.8 According to the Sheriff’s Office General Orders Manual, It is the Sheriff’s Office policy to promptly, thoroughly and fairly, investigate alleged misconduct involving its members. Supervisors and Commanders who are assigned to review complaints shall ensure that all complaints are appropriately investigated and documented according to procedures established in this policy.[9] An on-duty supervisor who “receives notification or information that a member has been . . . accused of committing a crime” is required to “[e]nsure that appropriate law enforcement action has been initiated”. The allegations “shall be investigated by the appropriate police 8 King County Sheriff’s Office, KCSO Internal Investigation Process, at 4, 1http://www.kingcounty.gov/~/media/safety/sheriff/documents/CivilForms/i/IIU_Process.ashx?la=en, undated (accessed May 15, 2017). 9 King County Sheriff’s Office General Orders Manual (hereafter, “GOM”) section 3.03.005. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 6 of 20 agency”.10 IIU accepts third-party complaints.11 Sheriff Urquhart has directed that, “every complaint will be reported and tracked”. (Emphasis in original.)12 The IIU Commander ensures that the Sheriff is notified when a misconduct complaint is likely to be newsworthy, involves a criminal investigation, or involves Sheriff’s Office command staff.13 IIU is required to conduct an administrative investigation for possible misconduct when there is a criminal complaint against a Sheriff’s Office employee. The internal (administrative) investigation may run concurrently with a separate criminal investigation.14 Complaints involving IIU personnel are to be forwarded directly to the Sheriff, who must appoint non-IIU personnel to investigate.15 Internal investigations must be conducted fairly and impartially by a neutral investigator.16 However, Sheriff Urquhart stated that he has “the prerogative and the authority to countermand” IIU Standard Operating Procedures and General Orders whenever he or his leadership team believe it is in the best interests of the Sheriff’s Office.17 There is no written policy or procedure for misconduct complaints against the Sheriff or other members who rank above the IIU Commander.18 Four IIU sergeants report to the IIU Commander, who in turn reports directly to the Sheriff.19 The Sheriff monitors and receives briefings on all important IIU investigations.20 Sheriff Urquhart said he can order IIU not to conduct an investigation, and could discipline IIU personnel if they were to disobey the order.21 10 GOM 3.03.020(2) & (3). Urquhart interview with Stier, May 8, 2017; Deposition of DJ Nesel (hereafter, “Nesel Dep.”) Vol. I at 11-12; King County Sheriff’s Office, KCSO Internal Investigation Process, 1http://www.kingcounty.gov/~/media/safety/sheriff/documents/CivilForms/i/IIU_Process.ashx?la=en, undated (accessed May 15, 2017). 12 King County Sheriff’s Office, Internal Investigations Unit, 2014 Annual Report, http://www.kingcounty.gov/~/media/safety/sheriff/internal-investigations-unit/2014-kcso-iiu-annualreport.ashx?la=en (accessed May 24, 2017). 13 GOM 3.03.080(3). 14 King County Sheriff’s Office Internal Investigations Unit Standard Operating Procedures (hereafter, “IIU SOP”) section II.B.2 & II.D.10; GOM 3.03.080(4)(a) . 15 GOM 3.03.060. 16 IIU SOP III.A. 17 Urquhart email to Stier, April 15, 2017. 18 Anderson interview with Stier, April 24, 2017; see GOM 3.03.060. 19 Urquhart interview with Stier, May 8, 2017. 20 Deposition of John Urquhart (hereafter, “Urquhart Dep.”) 139, 145. 21 Urquhart Dep. 109. 11 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 7 of 20 Captain Mark Konoske served as IIU Commander from July 1, 2016 until June 19, 2017.22 Captain Jesse Anderson served as IIU Commander from July 1, 2014 until June 30, 2016.23 Captain DJ Nesel served as IIU Commander from approximately December 2012 until June 30, 2014.24 BlueTeam BlueTeam is a digital platform developed for public safety agencies to document, review, and manage incidents. A BlueTeam entry will appear in IAPro, professional standards software used by over 700 public safety agencies in five countries.25 The King County Sheriff’s Office uses the BlueTeam system for capturing misconduct allegations against employees.26 Types of required27 Sheriff’s Office BlueTeam entries include: IIU Designation Inquiry Major Investigation Preliminary NIM SAL Definition A BlueTeam entry that documents any communication directed to a member of the department, which, if true, alleges employee misconduct. Alleged violations that would likely result in suspension, demotion, termination or the filing of criminal charges if sustained. A BlueTeam entry documenting any reported or observed possible violations of policy. “Non-Investigation Matter”: a concern expressed by a citizen that, if true, is not an allegation of misconduct. “Supervisor Action Log”: a BlueTeam entry documenting supervisory actions related to minor policy infractions. For allegations of employee misconduct, “[t]he details of the incident will be entered in Blue Team as an inquiry and investigated by IIU.”28 Allegations classified as NIM or SAL are also entered into BlueTeam.29 Any Sheriff’s Office supervisor or IIU member can enter allegations of possible policy violations through BlueTeam, with follow-up provided by the chain of command, 22 Konoske interview with Stier, April 26, 2017; Konoske email to Stier, June 19, 2017.. Deposition of Jesse Anderson (hereafter, “Anderson Dep.”) Vol. I at 11. 24 Nesel Dep. Vol. I at 9. 25 http://www.iapro.com/ (accessed May 15, 2017). 26 Anderson interview with Stier, April 24, 2017. 27 GOM 3.03.010; IIU SOP (I)(1). 28 GOM 3.03.030(3). 29 Urquhart Dep. 133. 23 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 8 of 20 IIU, or both.30 The IIU process is to open a new case as a “Preliminary,” then determine whether it is a NIM, SAL, or Inquiry.31 IIU will load an allegation through BlueTeam even if an early check shows the alleged incident did not happen. “Whether or not we investigate it, we determine that based on the nature of the complaint. But at least we load that information up into our system so we have documentation of it”.32 If allegations are not documented in BlueTeam, they would not ordinarily be documented anywhere.33 According to Captain Anderson, it is “ingrained” in him that “anything that’s brought to our attention goes into BlueTeam.”34 But Sheriff Urquhart said he has directed that at least several complaints, other than the complainant’s, not be logged. 35 Captain Konoske said IIU might not BlueTeam an issue if it involves legal issues that would be documented elsewhere in the Sheriff’s Office, or if a complaint presents a conflict of interest, in which case the IIU Commander would bring the matter to Sheriff’s Office legal staff. 36 The Sheriff’s Office Human Resources unit BlueTeams all discrimination complaints that, if true, could be a violation of policy. The Human Resources Director said he has never failed to BlueTeam and investigate such a complaint. But he leaves it up to the appropriate manager to decide whether to BlueTeam a complaint that, if true, would not rise to the level of a policy violation. Those issues may be handled solely within a work unit. Moreover, Sheriff’s Office staff do not BlueTeam oral allegations received at the Sheriff’s Office front desk when the allegations are entirely noncredible, but non-credible written complaints are saved.37 Once a BlueTeam entry is made, access to the entry may be internally restricted. The highest BlueTeam security classification for an entry may restrict access to as few as four senior Sheriff’s Office officials.38 Outside the Sheriff’s Office, the King County Office of Law Enforcement Oversight has password-protected access to BlueTeam entries, though by 30 Deposition of Michael Mullinax (hereafter, “Mullinax Dep.”) 69. Nesel interview with Stier, April 25, 2017; Anderson interview with Stier, April 24, 2017. 32 Anderson Dep. Vol. II at 22. 33 Konoske interview with Stier, April 26, 2017; Nesel interview with Stier, April 25, 2017; Anderson interview with Stier, April 24, 2017. 34 Anderson Dep. 22, 31. 35 Urquhart email to Stier, April 15, 2017. Two of the complaints Urquhart cited were against previous IIU commanders, and one was against a sergeant, Urquhart’s. The Ombudsman’s Office did not investigate the circumstances of Urquhart’s decisions in those matters, as they were outside the scope of this complaint. Our recommendations, below, if implemented, would ensure proper documentation in the future. 36 Konoske interview with Stier, April 26, 2017. 37 King Interview with Stier, April 28, 2017. 38 Konoske interview with Stier, April 26, 2017; Nesel interview with Stier, April 25, 2017; Anderson interview with Stier, April 24, 2017. 31 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 9 of 20 agreement that office is authorized to view only Inquiries, not NIMs or SALS.39 The Ombudsman’s Office and King County Auditor’s Office may review any BlueTeam entry consistent with their duties.40 BlueTeam entries are also publicly releasable, subject to exemptions from disclosure as authorized by law.41 The FBI’s Contact with IIU In mid-June 2016, Federal Bureau of Investigation (FBI) agent “Ryan” called IIU Sergeant Michael Mullinax. In a series of conversations, Ryan: asked Sergeant Mullinax if the complainant had really been a Sheriff’s deputy; told Sergeant Mullinax that the complainant alleged to the FBI that Sheriff Urquhart raped her in 2003; and said the FBI had some concerns about the complainant’s mental state.42 The FBI believed that the complainant’s motivations and credibility were suspect, and something was not right about her accusation.43 Ryan indicated that he was completing a report about the complaint for his supervisor, and thought that would be the end of it.44 Sergeant Mullinax told Ryan he felt he had to tell that information to Sheriff Urquhart and Captain Anderson, the IIU Commander at the time. Ryan asked Sergeant Mullinax not to tell Sheriff Urquhart until Sergeant Mullinax spoke with Ryan’s supervisor, who then called Sergeant Mullinax. The FBI supervisor asked Sergeant Mullinax not to tell Sheriff Urquhart, but Sergeant Mullinax said he felt he had to. Ultimately, the supervisor and Sergeant Mullinax came to an understanding that Sergeant Mullinax could tell Sheriff Urquhart, but the supervisor warned that the FBI might open a formal investigation if Sheriff Urquhart were to contact the complainant.45 The FBI Seattle Division declined to provide additional information to the Ombudsman’s Office concerning the Bureau’s handling of the matter.46 July 2016 Decision not to Investigate the Complainant’s Allegations After the call with the FBI supervisor, Sergeant Mullinax told Captain Anderson about his conversations with the FBI. Captain Anderson and Sergeant Mullinax planned to meet with 39 Anderson interview with Stier, April 24, 2017. KCC 2.52.090(C); KCC 2.10.040. 41 RCW Chapter 42.56. 42 Mullinax Dep. 59-61, 66. 43 Anderson File Memo, June 21, 2016. 44 Mullinax Dep. 59-61, 66. 45 Mullinax Dep. 61-64. 46 Greg Jennings telephone call to Stier, June 20, 2017. 40 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 10 of 20 Sheriff Urquhart the next week.47 They were uncomfortable about it but felt they had no choice.48 Captain Anderson and Sergeant Mullinax met with Sheriff Urquhart on June 21, 2016.49 Sergeant Mullinax told Sheriff Urquhart about his conversations with the FBI, including the rape allegation.50 Captain Anderson knew from his years as IIU Commander that Sheriff Urquhart had enemies,51 so he told Sheriff Urquhart he thought maybe someone put the complainant up to making the accusation.52 Captain Anderson did not suggest to Sheriff Urquhart that an investigation was appropriate. His position at the time was that the FBI had concerns about the complainant’s credibility and was not moving forward with a criminal investigation.53 Captain Anderson later said that the nature of the allegation would normally be designated as an Inquiry and investigated, because if true, it would be conduct that is criminal in nature.54 But at the time, Captain Anderson believed it was Sheriff Urquhart’s prerogative to make the final call55 and to decide whether to move forward with an investigation. Captain Anderson later testified that “there’s a conflict there, if you’re the one that’s being accused, to make that decision.”56 Sergeant Mullinax later testified that he believed a rape allegation against the Sheriff should be investigated, as it can be both a criminal and an (internal) policy violation.57 However, Sergeant Mullinax thought IIU could not investigate the Sheriff, though an outside agency could, he said, consistent with past practice.58 Sheriff Urquhart did not tell Captain Anderson and Sergeant Mullinax to investigate the complainant’s allegations, or not to investigate them, in the June 21, 2016 meeting. Sheriff Urquhart later said that he thought the FBI had already investigated.59 He did not think it was important for IIU to investigate, “[p]artially because it involves me. It’s also because it is not a 47 Mullinax Dep. 66; Anderson Vol. II at Dep. 14. Anderson Dep. Vol. II at 15. 49 Anderson File Memo, June 21, 2016; Mullinax Dep. 67. 50 Urquhart Dep. 113-14; Anderson File Memo, June 21, 2016; Mullinax Dep. 67. 51 Anderson Dep. Vol. II at 18. 52 Anderson File Memo, June 21, 2016. 53 Anderson Dep. Vol. II at 38-39. 54 Anderson interview with Stier, April 24, 2017; see GOM 3.03.080(4); IIU SOP II.B.2. 55 Anderson Dep. Vol. II at 46. 56 Anderson Dep. Vol. II at 38-39. 57 Mullinax Dep. 65. 58 Mullinax Dep. 70. 59 Urquhart letter to Calderwood at 4, March 27, 2017; Urquhart interview with Stier, May 8, 2017. 48 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 11 of 20 credible complainant and she didn’t complain at all to the Sheriff’s Office. She complained to the FBI”.60 Neither Captain Anderson nor anyone at IIU commenced an investigation.61 Shortly after the June 21 meeting with Sheriff Urquhart, Captain Anderson wrote and stored notes, titled, “Sheriff Urquhart conversations”, on his county laptop computer, to memorialize the meeting.62 Captain Anderson did not ask Sheriff Urquhart for permission to write the notes, did not tell Sheriff Urquhart about the notes,63 and Sheriff Urquhart did not know of the notes until county attorneys showed him in October 2016.64 He did not tell Captain Anderson to write or not write the meeting notes.65 Captain Anderson said he made notes like these only four times during his two-year tenure as IIU Commander.66 In October 2016, Robert Davis, a law enforcement consultant and former Chief of Police for San Jose, California, provided expert deposition testimony regarding the Sheriff’s Office decision not to investigate the complainant’s allegations. The deposition was part of a retaliation lawsuit involving the Sheriff’s Office.67 Mr. Davis offered opinions based on Captain Anderson’s contemporaneous notes that document the June 21 meeting. Mr. Davis had no direct personal knowledge about the complaint or Sheriff Urquhart’s and IIU’s June 21 meeting. Mr. Davis was unsure how the FBI received the rape allegation, whether directly from the complainant or from a third or fourth party. He believed that IIU had not received an internal administrative complaint to investigate, and that based on what he saw in Captain Anderson’s memo, the FBI had already determined that there were credibility problems and no criminal complaint. Mr. Davis did not think IIU should have opened an investigation, but he acknowledged that there are “a lot of variables”.68 The Ombudsman’s Office interviewed Mr. Davis separately in June 2017. Mr. Davis said that if FBI agents thought the allegations might have any credibility, they would generally follow a protocol, such as referring the matter to the state police or to local prosecutors. “The FBI isn’t going to tip off the Sheriff’s Office if they think the allegations might be credible.” The extent to which the FBI vetted the complainant’s allegations here is a variable, Mr. Davis said, and it could be argued that the FBI had put the Sheriff’s Office in a “tough spot” by communicating the complainant’s allegation to IIU: 60 Urquhart Dep. 114; Urquhart letter to Calderwood at 2 (The FBI “said nothing about transmitting, filing, reporting, or communicating a complaint” to IIU). 61 Anderson Dep. Vol. I at 36. 62 Anderson File Memo, June 21, 2016; Anderson Dep. Vol. II at 42-43. 63 Anderson interview with Stier, April 24, 2017. 64 Urquhart interview with Stier, May 8, 2017. 65 Urquhart interview with Stier, May 8, 2017. 66 Anderson interview with Stier, April 24, 2017. 67 Shoblom, et al v. King County, No. 15-2-09687-7. The complainant in this case was not directly involved in the Shoblom case. 68 Deposition of Robert Davis (hereafter, “Davis Dep.”) 123-31. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 12 of 20 Here, even if the statute of limitations had run, the FBI should’ve followed protocol as an outside entity and called the local PAO or other appropriate state organization empowered to conduct a criminal investigation of a potential violation of any Washington State penal codes and let those officials make such a determination about how to handle the case. This would preserve the ability to conduct appropriate criminal investigations, if warranted, as well as provide objectivity and transparency to the ultimate outcomes. [69] July 2016 Decision not to Document the Complainant’s Allegations through BlueTeam Captain Anderson’s contemporaneous notes of the June 21 meeting with Sheriff Urquhart state, in pertinent part, I asked the Sheriff if he would like this documented in Blue Team and he said no. I suggested that a NIM [Non-Investigated Matter designation] would be appropriate as this is what we would do if we received a complaint like this on other department members. He said he didn’t think it was necessary. I followed his direction.[70] Captain Anderson perceived that Sheriff Urquhart had directed or ordered him not to document the rape allegation as a NIM. Captain Anderson believed that he would have been insubordinate and subject to discipline if he had violated Sheriff Urquhart’s direction.71 At the time of the June 21 meeting, Captain Anderson was “concerned that this is going to come up again at some point” and felt it would be in Sheriff Urquhart’s interests to document it. 72 Captain Anderson later testified that he disagreed with Sheriff Urquhart’s direction, as it was contrary to policy.73 Sergeant Mullinax was not sure whether he heard Captain Anderson ask Sheriff Urquhart if he would like the matter documented in BlueTeam, and Sheriff Urquhart’s response, during the June 21 meeting with Sheriff Urquhart, or if he heard it from Captain Anderson after Sergeant Mullinax was excused from the meeting.74 But Sergeant Mullinax said Captain Anderson’s notes of the June 21 meeting were “pretty much” accurate. “I was told by the supervisor that this incident was going nowhere”, Sergeant Mullinax said.75 69 Davis interview with Stier, June 5, 2017. Anderson File Memo, June 21, 2016. 71 Anderson Dep. Vol. I at 35; Anderson Dep. Vol. II at 59, 61. 72 Anderson Dep. Vol. II at 60. 73 Anderson Dep. Vol. II at 45. 74 Mullinax Dep. 68. 75 Mullinax Dep. 67. 70 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 13 of 20 Sheriff Urquhart denied giving Captain Anderson a direct order not to enter the complainant’s allegations into BlueTeam.76 He later testified, “I never told them not to ‘document’ the allegation . . . Captain Anderson asked me if I would like this documented in BlueTeam and I said no. When asked, I also told him a NIM was not necessary.”77 Sheriff Urquhart did not want the rape allegation documented in BlueTeam, because “lots of people in the department have access to that and could get that out of there. And you have already seen what rumors do in the sheriff’s office when you have got 1100 employees. And I saw no reason to let that happen because it never—the incident never happened.” Sheriff Urquhart was also concerned about his professional and personal reputation, and about the complainant’s reputation, due to the possibility that a BlueTeam entry or an investigation could be publicly disclosed.78 Sheriff Urquhart said he was not sure whether the FBI generally investigates state felony allegations, but “on something like this they’d probably look at some kind of federal civil rights or public corruption, not the elements of a state rape statute.”79 The FBI has confirmed that it reviewed the allegations “for possible federal criminal violations”.80 There are no indications that the FBI investigated the alleged rape, which is typically a state crime. Law enforcement consultant Robert Davis, in his October 2016 deposition, said there would have been no value in logging a NIM since the FBI and Sheriff’s Office had already determined that they would not investigate. But there could be damage to Sheriff Urquhart’s and the complainant’s reputations, Mr. Davis said, from rumors that could start if the allegations were entered into BlueTeam.81 During his deposition, Mr. Davis was unaware of the various security classifications available for Sheriff’s Office BlueTeam entries, but he later said that rumors could begin even if only three or four people had access to an entry.82 In his deposition and June 2017 interview, Mr. Davis emphasized that the situation was unusual, and that the FBI was aware of the allegations and had already logged them. Nevertheless, Mr. Davis said, it would have been a good idea for Sheriff Urquhart to have told 76 Urquhart Dep. 133-34. Urquhart letter to Calderwood at 5, March 27, 2017. Urquhart later said that “Anderson asked me if I thought BlueTeam was necessary and I said no.” Urquhart interview with Stier, May 8, 2017. In an earlier deposition, Urquhart said, “What [Anderson] said was, ‘Do you think we should document this in BlueTeam?’ And I said, ‘No, I don’t think we should.’” Urquhart Dep. 121. 78 Urquhart Dep. 123. 79 Urquhart interview with Stier, May 8, 2017. 80 Ayn S. Dietrich email to Lewis Kamb, December 2, 2016, reported in, Lewis Kamb, “King County Sheriff Urquhart told investigators to ignore woman’s claim he raped her, documents say”, The Seattle Times, December 22, 2016. 81 Davis Dep. 123-33. 82 Davis interview with Stier, June 5, 2017. 77 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 14 of 20 the Prosecuting Attorney’s Office about the allegations after he learned of them from Sergeant Mullinax and Captain Anderson.83 January 2017 Decision to Document the Complainant’s Allegations in BlueTeam On November 10, 2016, the complainant reported the alleged rape to the Seattle Police Department.84 On December 22, The Seattle Times published an article detailing the FBI contact with Sergeant Mullinax, and Captain Anderson’s October 2016 testimony that Sheriff Urquhart told him not to document the complainant’s allegations in BlueTeam.85 On January 4, 2017, SPD sent a copy of the police report to the Sheriff’s Office. The next day, January 5, 2017, Sheriff Urquhart instructed IIU Commander Konoske to document the complainant’s allegations in BlueTeam, which Captain Konoske did.86 Sheriff Urquhart explained that, “Once she provided specifics to SPD that we had never heard before, I ordered it logged into Blue Team”. (Emphasis in original.)87 On April 10, 2017, the King County Prosecuting Attorney’s Office stated that the rape allegation was beyond the ten-year statute of limitations, and that the evidence was “insufficient to support criminal charges.”88 On May 1, 2017, an SPD memorandum stated that “interviews revealed that no crime had occurred.”89 OMBUDSMAN FINDINGS The Ombudsman’s Office makes findings based on a preponderance of the evidence standard of proof. A preponderance means we are persuaded that a fact at issue is more likely true than not. 1. Sheriff’s Office rules and procedures required that the complainant’s allegations be documented and investigated when IIU received them in July 2016. Sheriff Urquhart emphasized that the complainant did not file a complaint directly with the Sheriff’s Office, and that the FBI did not contact IIU with the purpose of filing a complaint. He 83 Davis telephone conversation with Stier, June 9, 2017. Seattle Police Department, General Offense # 2016-406737. 85 Lewis Kamb, “King County Sheriff Urquhart told investigators to ignore woman’s claim he raped her, documents say”, The Seattle Times, December 22, 2016. 86 King County Sheriff’s Office IIU# IIU2017-001. 87 Urquhart email to Stier, April 15, 2017. 88 Dan Donohoe email to Cindy West, April 10, 2017. 89 Sgt. Susanna Monroe memorandum to Assistant Chief Bob Mercer, May 1, 2017. 84 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 15 of 20 therefore maintained that neither an investigation nor documentation through BlueTeam was necessary.90 Sheriff’s Office policy is to “promptly, thoroughly and fairly, investigate alleged misconduct involving its members. Supervisors and Commanders who are assigned to review complaints shall ensure that all complaints are appropriately investigated and documented according to [established] procedures.”91 An on-duty supervisor who “receives notification or information that a member has been . . . accused of committing a crime” is required to “[e]nsure that appropriate law enforcement action has been initiated”. The allegations “shall be investigated by the appropriate police agency”.92 The Sheriff’s Office accepts complaints from third parties.93 Here, Sheriff Urquhart has acknowledged that the complainant made a first-hand complaint to the FBI.94 Bureau staff apparently believed the complaint was significant enough to review it for possible federal criminal violations, then communicate the alleged misconduct to IIU at the conclusion of that review.95 The complaint therefore should have been “investigated and documented according to” established Sheriff’s Office procedures.96 This is consistent with Captain Anderson’s understanding that “anything that’s brought to our attention” in IIU concerning possible misconduct by Sheriff’s Office personnel should be documented whether or not the matter ultimately is fully investigated.97 Sheriff Urquhart and law enforcement consultant Robert Davis also argue that the FBI’s review of the complainant’s allegations eliminated IIU’s duty to appropriately investigate and document the allegations internally. But Sheriff’s Office policies and practices mandate an internal Sheriff’s Office review, documented through BlueTeam, for possible violations of internal policy.98 A criminal investigation by an outside agency does not change that. Moreover, the extent and depth of the FBI’s review here remains unknown outside the Bureau. What is known is that the FBI reviewed the allegations for possible federal criminal violations, consistent with its federal jurisdiction. There is no indication that the Bureau investigated the allegations for possible state criminal violations. Sheriff Urquhart’s and Mr. Davis’ inferences and assumptions about the FBI’s actions or omissions, protocols it may have followed, and the 90 Urquhart Dep. 114; Urquhart letter to Calderwood at 2 (the FBI “said nothing about transmitting, filing, reporting, or communicating a complaint” to IIU). 91 GOM 3.03.005. 92 GOM 3.03.020(2) & (3). 93 Urquhart interview with Stier, May 8, 2017; Nesel Dep. Vol. I at 11-12; Anderson Dep. Vol. II at 31; King County Sheriff’s Office, KCSO Internal Investigation Process. 94 Urquhart Dep. 113-14. 95 Mullinax Dep. 59-61, 66. 96 GOM 3.03.005. 97 Anderson Dep. Vol. II at 22, 31. 98 GOM 3.03.010; IIU SOP (I)(1). Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 16 of 20 reasons for its decisions, are inadequately supported and do not justify noncompliance with Sheriff’s Office rules here. 2. Sheriff Urquhart had a conflict of interest99 when he determined that neither an investigation nor documentation of the complainant’s allegations was necessary in June 2016 when the Sheriff’s Office received them. Sheriff Urquhart acknowledged that he was concerned about his professional and personal reputation when considering whether the complainant’s allegations should be documented in BlueTeam. Sheriff Urquhart’s reputational concerns conflicted with his duty as Sheriff to ensure that serious allegations against Sheriff’s Office members are investigated. Because Sheriff Urquhart was the accused, he could not impartially decide whether the need to follow Sheriff’s Office rules was outweighed by his accuser’s possible credibility problems, and by any hypothetical harm that disclosure might do to the Sheriff’s Office. 3. The Internal Investigations Unit Commander reasonably understood that Sheriff Urquhart had directed him not to document the complainant’s allegations through BlueTeam. Sheriff Urquhart denied giving Captain Anderson a direct order not to document the complainant’s allegations. There is uncertainty about whether Captain Anderson asked Sheriff Urquhart if he “should” BlueTeam the allegations, or if Sheriff Urquhart thought it was “necessary” to BlueTeam them; and whether Sheriff Urquhart said “no” in response to Captain Anderson’s suggestion, or “no, I don’t think we should”. Whatever combination of words were spoken, Captain Anderson believed that Sheriff Urquhart had given him a direct order not to document the complainant’s allegations in BlueTeam. Sergeant Mullinax also understood the direction to be that the allegations were not to be BlueTeamed and that “this incident is going nowhere.” As IIU Commander, Captain Anderson reported directly to Sheriff Urquhart and believed that failure to comply with Sheriff Urquhart’s words would be insubordination. Due to their reporting relationship, Sheriff Urquhart should have clearly communicated to Captain Anderson that it was Captain Anderson’s sole decision whether to document the allegations if that is what Sheriff Urquhart intended. In light of the foregoing, Captain Anderson reasonably understood Sheriff Urquhart to be directing him. The fact that Captain Anderson separately decided to document the Urquhart 99 The term “conflict of interest” used in this finding has its ordinary meaning: “a conflict between the private interests and the official responsibilities of a person in a position of trust”. https://www.merriamwebster.com/dictionary/conflict%20of%20interest (accessed June 20, 2017). The complainant here has not alleged that Sheriff Urquhart violated any ethics laws in this case, and we have no reason to believe that he might have. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 17 of 20 conversation, without Sheriff Urquhart’s knowledge, does not undo Sheriff Urquhart’s direction. Nor need we determine whether Sheriff Urquhart directed Captain Anderson not to “document” or “BlueTeam” the allegations. BlueTeam is normally the way to document such an allegation at the Sheriff’s Office. In context, the terms are synonymous. 4. The Sheriff’s Office should have referred the complainant’s allegations to an outside local or state law enforcement authority for investigation, and documented the allegations through BlueTeam as soon as possible after the FBI communicated them to IIU. A Sheriff’s Office internal (administrative) investigation may run concurrently with a separate criminal investigation.100 Internal investigations must be conducted fairly and impartially by a neutral investigator.101 For allegations of employee misconduct, “[t]he details of the incident will be entered in Blue Team as an inquiry and investigated by IIU.”102 Neither Captain Anderson, Sergeant Mullinax, nor any other King County Sheriff’s Office personnel could reasonably be expected to adequately separate their positions as subordinates to the King County Sheriff from their duty to investigate a rape allegation against that Sheriff. Thus, Captain Anderson and Sergeant Mullinax had a conflict of interest due to their reporting relationship to Sheriff Urquhart. And as discussed, bringing the complaint to Sheriff Urquhart for disposition created a conflict of interest between Sheriff Urquhart’s personal reputational interests and his duties as Sheriff. Lacking written procedures for the proper routing of serious allegations made specifically against the Sheriff, it might have been prudent for Captain Anderson to have consulted the Sheriff’s Office Legal Advisor about the need to appoint an external, independent official to investigate the complainant’s allegations.103 That independent official should be experienced in investigating sexual assault allegations under the laws of the State of Washington. 100 GOM 3.03.080(4)(a); IIU SOP II..B.2 & II.D.10. IIU SOP III.A. 102 GOM 3.03.030(3). 103 That course of action would have been consistent with Captain Konoske’s testimony concerning what he would do in a similar situation. Konoske interview with Stier, April 26, 2017. 101 Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 18 of 20 OMBUDSMAN RECOMMENDATIONS 1. The Sheriff’s Office should establish a written policy requiring the appointment of an external, independent official to investigate serious complaints against the Sheriff or other senior command staff. That official should have appropriate expertise and jurisdiction to investigate the elements of the alleged offense. An expert report, prepared by twelve major city and county law enforcement agencies for the U.S. Department of Justice, states that, Internal Affairs should investigate all allegations of misconduct of commandlevel personnel with the exceptions of allegations against the agency head or in any instance where there is an apparent conflict of interest. [104] The report recommends that, Agencies should have a policy to address any instance where Internal Affairs confronts a conflict of interest or believes that it cannot conduct an objective and unbiased investigation, such as when the agency head or Internal Affairs commander is the subject of the complaint.[105] A separate Justice Department report, prepared by the International Association of Chiefs of Police, observes that, When a complaint allegation involves the chief executive or a member of his or her executive staff or when there are not enough resources to conduct an internal investigation, an agency can use an external investigator or investigative agency to handle the complaint.[106] The Sheriff’s Office already has a policy stating that complaints against the IIU Commander are to be forwarded directly to the Sheriff, who must appoint non-IIU personnel to investigate.107 The Sheriff’s Office should now establish a policy regarding allegations against the Sheriff and 104 U.S. Department of Justice, Office of Community Oriented Policing Services, Standards and Guidelines for Internal Affairs: Recommendations from a Community of Practice (2008), at 32, https://static1.squarespace.com/static/5498b74ce4b01fe317ef2575/t/54affb83e4b066a5a28ad527/14208193317 14/cops-p164-pub.pdf (accessed May 23, 2017). 105 Standards and Guidelines for Internal Affairs: Recommendations from a Community of Practice (2008), at 27. 106 U.S. Department of Justice, Office of Community Oriented Policing Services, and the International Association of Chiefs of Police, Building Trust between the Police and the Citizens They Serve: An Internal Affairs Promising Practices Guide for Local Law Enforcement (2009), at 19, http://www.theiacp.org/portals/0/pdfs/buildingtrust.pdf (accessed May 23, 2017). 107 GOM 3.03.060. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 19 of 20 other senior command staff as recommended by the above-cited Justice Department reports. The new policy should require appointment of an external, independent authority to investigate serious complaints against the Sheriff or other senior command staff. The external official should have appropriate expertise and jurisdiction to investigate the specific elements of the alleged misconduct. 2. The Sheriff’s Office should clarify its rules and procedures to ensure that review and investigation of all complaints against Sheriff’s Office employees are documented through BlueTeam with appropriate security classifications. The Washington Association of Sheriffs and Police Chiefs states that internal affairs units should “require[] the documentation and investigation of all complaints of misconduct or illegal behavior against the agency or its members.”108 Sheriff Urquhart has directed that, “every complaint will be reported and tracked”. (Emphasis in original.)109 At the Sheriff’s Office, complaint reporting and tracking occurs through IAPro and the BlueTeam portal. Yet, Sheriff Urquhart has directed that at least several complaints not be logged, in addition to the complaint at issue here.110 We are mindful of Sheriff Urquhart’s legitimate desire to minimize the damage to organizational cohesion, effectiveness, and morale that rumors can cause. But we believe a perception that senior leaders in an organization do not hold themselves to the same standards that apply to lower-ranked employees can also damage cohesion, effectiveness, and morale. We therefore recommend that the Sheriff’s Office clarify its rules and procedures to ensure that review, including of Non-Investigated Matters and Supervisor Action Logs, and investigation of all complaints, is documented in IAPro directly or through BlueTeam, with proper security classifications to minimize the risk of inappropriate access. We are mindful that a delay in logging allegations through BlueTeam may be necessary, in rare cases, to preserve the integrity of internal investigations. 108 Washington Association of Sheriffs and Police Chiefs, Law Enforcement Accreditation Standards (July 2016), at 34, http://www.waspc.org/assets/ProfessionalServices/2016%20accreditation%20standards.pdf (accessed May 24, 2017). 109 King County Sheriff’s Office, Internal Investigations Unit, 2014 Annual Report, http://www.kingcounty.gov/~/media/safety/sheriff/internal-investigations-unit/2014-kcso-iiu-annualreport.ashx?la=en (accessed May 24, 2017). 110 Urquhart email to Stier, April 15, 2017. Findings & Recommendations Ombudsman Case # 2017-00201 August 8, 2017 Page 20 of 20 CONCLUSION Sheriff Urquhart and IIU did not follow the Sheriff’s Office’s own policies and procedures when they failed to investigate the complainant’s allegations against Sheriff Urquhart, or to seek an external, independent investigation by a state or local law enforcement agency. Sheriff Urquhart and his subordinates in IIU also did not follow Sheriff’s Office policies and procedures when Sheriff Urquhart directed Captain Anderson not to document the complainant’s allegations. Sheriff Urquhart’s and IIU’s conflicts of interest, paired with their decisions not to follow policies and procedures, lead to an appearance that they sought to prevent proper scrutiny of the complainant’s allegations. Moving forward, acceptance and implementation of the recommendations offered in this report can help to enhance public confidence in the Sheriff’s Office and its leadership. The Ombudsman’s Office appreciates the cooperation of Sheriff Urquhart and all other witnesses in this investigation.