Requester? Name: Evers NO.: 14 Responsive Records Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 12 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000002 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 21, 2017 The Honorable Ron Wyden, Ranking Member Committee on Finance United States Senate Washington, DC 20515 Dear Ranking Member Wyden: U.S. Customs and Border Protection (CBP) notified the Department of Homeland Security (DHS) Office of Inspector General (OIG) of your April 7, 2017 letter to CBP requesting that CBP conduct an internal review of its issuance of a March 14, 2017 summons to Twitter. I understand that CBP’s Acting Commissioner responded to your request on April 11, 2017 notifying you that DHS OIG has opened an investigation into this matter. While we typically do not comment on open investigations, it has come to my attention that there may be some confusion about the scope of DHS OIG’s work relating to this matter. Specifically, we have been asked to clarify which, if any, of the following three issues we are investigating: (1) Misconduct on the part of the owner of the @ALT_USCIS Twitter account, who CBP suspected was a DHS employee; (2) CBP’s use of its summons authority in this particular case; and (3) Use of summons authority across the Department. Regarding the first issue, we were asked by CBP to assist their efforts to determine whether the tweets at issue disclosed any classified information. To that end, we helped CBP pull the content of @ALT_USCIS’s tweets off the internet and cross-reference that content against data in DHS systems to determine whether the information was classified. We have concluded that no classified information was released via the @ALT_USCIS Twitter account. I’d like to make clear that DHS OIG has not played any role in attempting to identify the owner of the @ALT_USCIS Twitter account, and only learned of the issuance of the March 14, 2017 summons when it was reported in the media. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive DHS-17-0077-A-000003 OFFICE OF INSPECTOR GENERAL Department of Homeland Security to ensure that our work does not have a chilling effect on individuals’ free speech rights. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Regarding the remaining two issues, I can confirm that DHS OIG is investigating whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14, 2017 summons to Twitter. DHS OIG is also reviewing potential broader misuse of summons authority at the Department and/or its components. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General cc: Kevin K. McAleenan, Acting Commissioner U.S. Customs and Border Protection 2 DHS-17-0077-A-000004 ?nittd genus Eatnatt COMMITTEE ON FINANCE WASHINGTON, DC 20510?6200 April 7, 2017 Kevin K. McAleenan Acting Commissioner US. Customs and Border Protection 1300 Ave. NW Washington, DC 20229 Dear Acting Commissioner McAleenan: I am gravely alarmed by the summons that Customs and Border Protection (CBP) transmitted to Twitter on March 14, 2017, regarding the Twitter account Not only was the summons blatantly inconsistent with the cited investigatory authority, section 509 of the Tariff Act of 1930 (19 U.S.C. 1509), but it appeared to be a disturbing threat to free Speech and whistleblower protections. Notwithstanding the withdrawal of the summons on April 7, 201?, I request that you conduct an intemal review into why and how CBP issued the summons and report on the results of that review. CBP has certain investigatory powers related to its enforcement of US. trade laws, but the summons at issue does not relate to such enforcement. lam a strong proponents of aggressive enforcement of our trade laws. Section 509 of the Tariff Act is among the important investigatory powers CBP uses to execute this critical function. Under that authority, CBP can issue a summons to parties who possess records related to the importation of merchandise into the United States to ensure that appropriate duties and fees have been paid and that all US. trade laws have been complied with. According to a complaint ?led by Twitter, the summons at issue requested that Twitter produce ?[a]11 records regarding the [T]witter account to include, User names, account login, phone number, mailing addresses, and LP. addresses.? The Twitter account currently describes itself as ?Immigration resistance . Team 2.0 1/2 Not the views of DHS or USCIS. Old fellow drank russian soup. #altgov." The account appears to comment on US. immigration policy and other current events, often critical of the current administration. On its face, request for information on the Twitter account appeared completely unrelated to the authority cited for the summons. Even more concerning is the possibility that CBP requested this information to learn if the accountholder(s) are employed by the Department of Homeland Security in order to take retaliatory action or otherwise squelch the exercise of First Amendment right to comment on US. policy, and to make those comments anonymously. If that is the case, it raises serious concerns regarding potential violations of law that must be addressed by CBP. I know that you have long history of distinguished service in CBP and that you care about its integrity and mission. 1 hope that you will take swift action to investigate the circumstances that led to the issuance of the summons, including whether the decision involved executive branch of?cials outside of CBP. I look forward to discussing the results of that review. Sincerely, aka/Me Ron Wyden Ranking Member Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 79 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000007 ?nittd genus Eatnatt COMMITTEE ON FINANCE WASHINGTON, DC 20510?6200 April 7, 2017 Kevin K. McAleenan Acting Commissioner US. Customs and Border Protection 1300 Ave. NW Washington, DC 20229 Dear Acting Commissioner McAleenan: I am gravely alarmed by the summons that Customs and Border Protection (CBP) transmitted to Twitter on March 14, 2017, regarding the Twitter account Not only was the summons blatantly inconsistent with the cited investigatory authority, section 509 of the Tariff Act of 1930 (19 U.S.C. 1509), but it appeared to be a disturbing threat to free Speech and whistleblower protections. Notwithstanding the withdrawal of the summons on April 7, 201?, I request that you conduct an intemal review into why and how CBP issued the summons and report on the results of that review. CBP has certain investigatory powers related to its enforcement of US. trade laws, but the summons at issue does not relate to such enforcement. lam a strong proponents of aggressive enforcement of our trade laws. Section 509 of the Tariff Act is among the important investigatory powers CBP uses to execute this critical function. Under that authority, CBP can issue a summons to parties who possess records related to the importation of merchandise into the United States to ensure that appropriate duties and fees have been paid and that all US. trade laws have been complied with. According to a complaint ?led by Twitter, the summons at issue requested that Twitter produce ?[a]11 records regarding the [T]witter account to include, User names, account login, phone number, mailing addresses, and LP. addresses.? The Twitter account currently describes itself as ?Immigration resistance . Team 2.0 1/2 Not the views of DHS or USCIS. Old fellow drank russian soup. #altgov." The account appears to comment on US. immigration policy and other current events, often critical of the current administration. On its face, request for information on the Twitter account appeared completely unrelated to the authority cited for the summons. Even more concerning is the possibility that CBP requested this information to learn if the accountholder(s) are employed by the Department of Homeland Security in order to take retaliatory action or otherwise squelch the exercise of First Amendment right to comment on US. policy, and to make those comments anonymously. If that is the case, it raises serious concerns regarding potential violations of law that must be addressed by CBP. I know that you have long history of distinguished service in CBP and that you care about its integrity and mission. 1 hope that you will take swift action to investigate the circumstances that led to the issuance of the summons, including whether the decision involved executive branch of?cials outside of CBP. I look forward to discussing the results of that review. Sincerely, aka/Me Ron Wyden Ranking Member OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 28, 2017 The Honorable Katherine M. Clark U.S. House of Representatives 1415 Longworth House Office Building Washington, DC 20510 Dear Representative Clark: Thank you for your recent letter requesting an investigation into the circumstances surrounding the U.S. Customs and Border Protection’s (CBP) issuance of the administrative summons to Twitter on March 14, 2017. You also asked us to conduct a review of the Department of Homeland Security’s (DHS) training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure DHS is in compliance with federal law. While we typically do not comment on open investigations, I can confirm that the DHS Office of Inspector General (OIG) is investigating this matter. One objective of our investigation is to determine whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14th summons to Twitter. Additionally, we are reviewing potential broader misuse of summons authority at the Department and/or its components. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive to ensure that our work does not have a chilling effect on individuals’ free speech rights. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General DHS-17-0077-A-000010 1300 Avenue, NW Washington. DC 20229 PA TAG: a?f U.S. Customs and ,3 Border Protection '2017 Commissioner The Honorable Ron Wyden Ranking Member Committee on Finance United States Senate Washington, DC 20510 Dear Ranking Member Wyden: This is in response to your April 7, 2017 correspondence regarding the summons U.S. Customs and Border Protection (CBP) issued to Twitter, Inc. on March 14, 2017. My staff reached out to your of?ce on April 7, 2017, to provide information regarding the summons, and I had the opportunity to speak with your Trade Counsel, Ms. Greta Peisch. The investigation which prompted the issuance ofthe summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance from the Department of Homeland Security?s (DI-IS) Of?ce of Inspector General (OIG) Cyber. It was Focused on potential internal misconduct which is mandate. On April 7, 2017, assumed full investigativejurisdiction over this investigation. On Friday, April 7, 2017, CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Thank you again for your interest in this important matter. We stand ready to brief and discuss this issue further at your convenience. Sincerely, Kevin K. McAleenan Acting Commissioner 1 Magnus. Rachel From: Shaw, Diana Sent: Thursday, April 27, 2017 1:05 PM To: Roth, John Cc: Magnus, Rachel; Balaban, Dorothy Subject: New Request to Investigate CBP Twitter Summons Attachments: Rep. Clark Letter to OHS 16 John Roth.pdf; Clark - Response - twitter summonsdocx Hi John, We received the attached request from Representative Clark today. Attached is a draft response. Please let us know if you have any revisions. Thanks, Diana Diana R. Shaw Assistant Counsel to the Inspector General US. Department of Homeland Security Office of Inspector General (0): 202-254 13(6) (C): 202-49 b(6) This message and any attachments may contain attorney-client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Of?ce of Counsel, O?ice of the inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Shaw, Diana To: Warner, Caitlin (HSGAC) Cc: Paulson, Erica Subject: RE: CBP Summons Investigation Date: Tuesday, May 30, 2017 10:45:57 AM Hi Caitlin, We expect to complete the fact development by the end of June, and then begin drafting the report. Of course, once we start drafting, there’s always the possibility that additional fact development will be required to shore up any gaps in the facts. For that reason, I can’t really provide an estimate on when the report will be finished and the case closed, but we can definitely give you a heads up when we get nearer to the finish line. By the way, I have stepped out of my acting duties in legislative affairs. Erica Paulson, our Director of External Affairs, is now back and can provide further assistance. Thanks! Diana From: Warner, Caitlin (HSGAC) [mailto: Sent: Thursday, May 25, 2017 1:35 PM To: Shaw, Diana Subject: CBP Summons Investigation b(6) @hsgac.senate.gov] Good Afternoon, I hope you are having a nice week. I wanted to check in and see what progress OIG has made on the CBP Summons investigation. We (finally) met with CBP today and were briefed on the twitter case. Do you have any sense of when OIG would be able to come in and brief us on their investigation? Thanks, Caitlin Caitlin A. Warner Counsel Homeland Security and Governmental Affairs Committee Ranking Member, Claire McCaskill b(6) DHS-17-0077-A-000013 From: Kennedy, Nancy To: Paulson, Erica Cc: McGunagle, Dennis; Hurry, Sheila Subject: CBP Twitter Congressional Req Date: Wednesday, June 28, 2017 1:51:12 PM Attachments: CBP Twitter Congressional.pdf Hi Erica. Just wanted to let you know that with regard to this congressional, SID already has a case open on the Twitter summons part (nearing completion) and Inspections is looking into the broader issue of CBP’s summons authority and use of Title 19 Sec 1509. Diana Shaw is also working on this. Let me know if you need any other info. Nancy DHS-17-0077-A-000014 Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 3 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000015 WASHINGTON OFFICE: 1415 mewonm (202) 225-2836 (202) 226-0092 COMMITTEE ON APPROPRIATIONS SUBCOMMITTEE ON LABOR, HEALTH AND HUMAN SERVICES. EDUCATION n28 1? 35:51pm Dismcr OFFICES: 70! CONCORD AVENUE, Sun: 101 SUBCOMMITTEE ON ?Mums, MA 02133 TRANSPORTATION, HOUSING AND URBAN DEVELOPMENT DEMOCRATIC STEERING 118 Concono Suns 1 AND POLICY COMMITTEE KATHERINE M. CLARK summary. MA 01702 katherineclarkhousegov CONGRESS OF THE UNITED STATES 5TH DISTRICT OF MASSACHUSETTS April 26, 2017 Ur a IBU (617I 354-0292 FAX: I617) 354-1456 The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 Dear Inspector General Roth, I write today to request that you open an investigation into the potential misuse of an administrative summons by United States Department of Homeland Security (DHS) employees. On March 14, 2017, United States Customs and Border Protection (CPB) Special Agent Adam Hoffman issued a summons to Twitter, Inc. ordering the production of ?[a]ll records regarding the twitter account . This summons was signed by CPB Special Agent in Charge Stephen Caruso. Based on publicly available facts, it appears this summons was not authorized by law. The statute that was cited as the legal authority for this summons is section 1509 of title 19, United States Code (19 USC 1509). Section 1509 authorizes United States Customs and Border Protection (formerly the US. Customs Service) to require the production of records related to ?any investigation or inquiry conducted for the purpose of ascertaining the correctness of any entry, for determining the liability of any person for duty, fees and taxes due or duties, fees and taxes which may be due the United States, for determining liability for ?nes and penalties, or for insuring compliance with the laws of the United States adminiStered by the United States Customs Congress granted the authority provided in 19 USC 1509 to ensure that Customs and Border Protection could acquire the information necessary to enforce the customs laws of the United States. In fact, the sanction for not complying with section 1509 is that the person may be prohibited from importing merchandise into the United States. The summons issued by Agents Hoffman and Caruso does not specify what merchandise was attempting to import into the United States. Nor does it specify what law administered by United States Customs and Border Protection they were attempting to enforce when they requested records relating to the identity of the owner of PRINTED 0N PAPER Absent a showing that the section 1509 summons issued to Twitter, Inc. was reasonably related to an investigation into the enforcement of US. customs law, it would appear that this summons was used for an unauthorized purpose to chill political speech. It is possible that Agents Hoffman and Caruso were conducting an investigation into the identity of to determine whether the owner of that account is an employee of the Department of Homeland Security. There are of course circumstances where such an investigation could necessitate acquiring a court order to legally compel Twitter, Inc. to produce identity. However, I can think of no scenario in which section 1509 would form the legal basis for such an order, and in fact the Department of Justice has declined to defend this summons in court. In light of these facts, I request that you conduct an immediate investigation into the circumstances surrounding the issuance of the section 1509 summons issued to Twitter, Inc. on March 14, 2017. This review should include an inquiry into whether any other government of?cial directed or pressured Agents Hoffman and Caruso to issue this summons. I also request that you provide a report to Congress detailing the ?ndings of your investigation, the actions you have taken in response to those ?ndings, and any recommendations you have for preventing future misuse of section 1509 by Friday, July 28, 2017. Furthermore, because the summons contains a provision instructing the recipient to not ?disclose the existence of this summons for an inde?nite period of time,? I am concerned that others may have been subjected to unlawful summons in the past, but have not come forward. In order to assure the American public that there have been no other abuses, I request that your of?ce conduct a review of the Department of Homeland Security? 5 training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure the Department as a whole is in compliance with federal law. This review should include an examination of all administrative summons or subpoenas issued by DHS in the past 5 years. Please submit this report no later than April 26, 2018. A failure to remedy this misuse of authority could have rami?cations well beyond this speci?c case. From threats of rape and murder that force women to ?ee their homes, to identity theft and human traf?cking, far too many Americans are subjected to criminal activity that is carried out, at least in part, over the intemet. The relationship between law enforcement and the technology companies that help collect evidence of criminal activity is critical to protecting the victims of these crimes. This misuse of authority risks undermining that relationship and eroding the American public?s faith that law enforcement can use the tools Congress has provided to combat online crime responsibly. Thank you for attending to this matter. I look forward to reviewing your ?ndings. manure? of the minim! games 190115: of Representatives Washington, m: 20515?2105 OFFICIAL BUSINESS M.C. 0N RECYCLED PAPER The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 2123528 ea WASHINGTON OFFICE: 1415 mewonm (202) 225-2836 (202) 226-0092 COMMITTEE ON APPROPRIATIONS SUBCOMMITTEE ON LABOR, HEALTH AND HUMAN SERVICES. EDUCATION n28 1? 35:51pm Dismcr OFFICES: 70! CONCORD AVENUE, Sun: 101 SUBCOMMITTEE ON ?Mums, MA 02133 TRANSPORTATION, HOUSING AND URBAN DEVELOPMENT DEMOCRATIC STEERING 118 Concono Suns 1 AND POLICY COMMITTEE KATHERINE M. CLARK summary. MA 01702 katherineclarkhousegov CONGRESS OF THE UNITED STATES 5TH DISTRICT OF MASSACHUSETTS April 26, 2017 Ur a IBU (617I 354-0292 FAX: I617) 354-1456 The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 Dear Inspector General Roth, I write today to request that you open an investigation into the potential misuse of an administrative summons by United States Department of Homeland Security (DHS) employees. On March 14, 2017, United States Customs and Border Protection (CPB) Special Agent Adam Hoffman issued a summons to Twitter, Inc. ordering the production of ?[a]ll records regarding the twitter account . This summons was signed by CPB Special Agent in Charge Stephen Caruso. Based on publicly available facts, it appears this summons was not authorized by law. The statute that was cited as the legal authority for this summons is section 1509 of title 19, United States Code (19 USC 1509). Section 1509 authorizes United States Customs and Border Protection (formerly the US. Customs Service) to require the production of records related to ?any investigation or inquiry conducted for the purpose of ascertaining the correctness of any entry, for determining the liability of any person for duty, fees and taxes due or duties, fees and taxes which may be due the United States, for determining liability for ?nes and penalties, or for insuring compliance with the laws of the United States adminiStered by the United States Customs Congress granted the authority provided in 19 USC 1509 to ensure that Customs and Border Protection could acquire the information necessary to enforce the customs laws of the United States. In fact, the sanction for not complying with section 1509 is that the person may be prohibited from importing merchandise into the United States. The summons issued by Agents Hoffman and Caruso does not specify what merchandise was attempting to import into the United States. Nor does it specify what law administered by United States Customs and Border Protection they were attempting to enforce when they requested records relating to the identity of the owner of PRINTED 0N PAPER Absent a showing that the section 1509 summons issued to Twitter, Inc. was reasonably related to an investigation into the enforcement of US. customs law, it would appear that this summons was used for an unauthorized purpose to chill political speech. It is possible that Agents Hoffman and Caruso were conducting an investigation into the identity of to determine whether the owner of that account is an employee of the Department of Homeland Security. There are of course circumstances where such an investigation could necessitate acquiring a court order to legally compel Twitter, Inc. to produce identity. However, I can think of no scenario in which section 1509 would form the legal basis for such an order, and in fact the Department of Justice has declined to defend this summons in court. In light of these facts, I request that you conduct an immediate investigation into the circumstances surrounding the issuance of the section 1509 summons issued to Twitter, Inc. on March 14, 2017. This review should include an inquiry into whether any other government of?cial directed or pressured Agents Hoffman and Caruso to issue this summons. I also request that you provide a report to Congress detailing the ?ndings of your investigation, the actions you have taken in response to those ?ndings, and any recommendations you have for preventing future misuse of section 1509 by Friday, July 28, 2017. Furthermore, because the summons contains a provision instructing the recipient to not ?disclose the existence of this summons for an inde?nite period of time,? I am concerned that others may have been subjected to unlawful summons in the past, but have not come forward. In order to assure the American public that there have been no other abuses, I request that your of?ce conduct a review of the Department of Homeland Security? 5 training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure the Department as a whole is in compliance with federal law. This review should include an examination of all administrative summons or subpoenas issued by DHS in the past 5 years. Please submit this report no later than April 26, 2018. A failure to remedy this misuse of authority could have rami?cations well beyond this speci?c case. From threats of rape and murder that force women to ?ee their homes, to identity theft and human traf?cking, far too many Americans are subjected to criminal activity that is carried out, at least in part, over the intemet. The relationship between law enforcement and the technology companies that help collect evidence of criminal activity is critical to protecting the victims of these crimes. This misuse of authority risks undermining that relationship and eroding the American public?s faith that law enforcement can use the tools Congress has provided to combat online crime responsibly. Thank you for attending to this matter. I look forward to reviewing your ?ndings. manure? of the minim! games 190115: of Representatives Washington, E4: 20515?2105 OFFICIAL BUSINESS 0N RECYCLED PAPER The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 8 era  Roth, John From: Roth, John Sent: Friday, April 28, 2017 9:57 AM To: Shaw, Diana Cc: Magnus, Rachel; Balaban, Dorothy Subject: RE: New Request to Investigate CBP Twitter Summons Thanks. This is great. Dottie can drop my signature. From: Shaw, Diana Sent: Thursday, April 27, 2017 1:05 PM To: Roth, John Cc: Magnus, Rachel; Balaban, Dorothy Subject: New Request to Investigate CBP Twitter Summons Hi John, We received the attached request from Representative Clark today. Attached is a draft response. Please let us know if you have any revisions. Thanks, Diana Diana R. Shaw Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254 b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email.  DHS-17-0077-A-000022  LOWRY, KIM M From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim From: Peisch, Greta (Finance) @finance.senate.gov] b(6) Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M @cbp.dhs.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov> Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) b(6) @finance.senate.gov ] Sent: Monday, April 17, 2017 10:49 AM DHS-17-0077-A-000023 To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons DHS-17-0077-A-000024 Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM DHS-17-0077-A-000025 To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000026  Balaban, Dorothy From: Balaban, Dorothy Sent: Friday, April 28, 2017 1:42 PM To: Shaw, Diana Subject: RE: New Request to Investigate CBP Twitter Summons Attachments: Signed Letter to Clark re Response - twitter summons.pdf Attached please find the signed letter. I’ve also uploaded it into PTS and reassigned it to COR_OLA for distribution. Let me know if you need me to do anything else. Thanks, Dottie From: Shaw, Diana Sent: Friday, April 28, 2017 10:08 AM To: Balaban, Dorothy Subject: FW: New Request to Investigate CBP Twitter Summons Will you change the date, too? Thanks! J From: Roth, John Sent: Friday, April 28, 2017 9:57 AM To: Shaw, Diana Cc: Magnus, Rachel; Balaban, Dorothy Subject: RE: New Request to Investigate CBP Twitter Summons Thanks. This is great. Dottie can drop my signature. From: Shaw, Diana Sent: Thursday, April 27, 2017 1:05 PM To: Roth, John Cc: Magnus, Rachel; Balaban, Dorothy Subject: New Request to Investigate CBP Twitter Summons Hi John, We received the attached request from Representative Clark today. Attached is a draft response. Please let us know if you have any revisions. Thanks, Diana Diana R. Shaw Assistant Counsel to the Inspector General DHS-17-0077-A-000027 U.S. Department of Homeland Security Office of Inspector General (O): 202-254 (b) (6) (C): 202-492 (b) (b) (6) (6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email.  DHS-17-0077-A-000028 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 28, 2017 The Honorable Katherine M. Clark U.S. House of Representatives 1415 Longworth House Office Building Washington, DC 20510 Dear Representative Clark: Thank you for your recent letter requesting an investigation into the circumstances surrounding the U.S. Customs and Border Protection’s (CBP) issuance of the administrative summons to Twitter on March 14, 2017. You also asked us to conduct a review of the Department of Homeland Security’s (DHS) training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure DHS is in compliance with federal law. While we typically do not comment on open investigations, I can confirm that the DHS Office of Inspector General (OIG) is investigating this matter. One objective of our investigation is to determine whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14th summons to Twitter. Additionally, we are reviewing potential broader misuse of summons authority at the Department and/or its components. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive to ensure that our work does not have a chilling effect on individuals’ free speech rights. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General DHS-17-0077-A-000029  LOWRY, KIM M From: LOWRY, KIM M Sent: Tuesday, April 18, 2017 10:27 AM To: Magnus, Rachel; Shaw, Diana Subject: FW: Response on Twitter summons Importance: High Hi Diana, I saw that Rachel is out of the office. Do you have time to touch base? Thanks Kim From: Peisch, Greta (Finance) @finance.senate.gov] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov> Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim DHS-17-0077-A-000030 From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) DHS-17-0077-A-000031 Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000032  Roth, John From: Roth, John Sent: Friday, April 28, 2017 9:59 AM To: Oosterbaan, Andrew; Rimon, Laurel Cc: Shaw, Diana; Balaban, Dorothy Subject: FW: New Request to Investigate CBP Twitter Summons Attachments: Rep. Clark Letter to DHS IG John Roth.pdf; Clark - Response - twitter summons.docx Drew and Laurel: This is our second Congressional request. I b(5) will ask Dottie to set something up From: Shaw, Diana Sent: Thursday, April 27, 2017 1:05 PM To: Roth, John Cc: Magnus, Rachel; Balaban, Dorothy Subject: New Request to Investigate CBP Twitter Summons Hi John, We received the attached request from Representative Clark today. Attached is a draft response. Please let us know if you have any revisions. Thanks, Diana Diana R. Shaw Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email.  DHS-17-0077-A-000033 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 27, 2017 The Honorable Katherine M. Clark U.S. House of Representatives 1415 Longworth House Office Building Washington, D.C. 20510 Dear Representative Clark: Thank you for your recent letter requesting an investigation into the circumstances surrounding the U.S. Customs and Border Protection’s (CBP) issuance of the administrative summons to Twitter on March 14, 2017. You also asked us to conduct a review of the Department of Homeland Security’s (DHS) training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure DHS is in compliance with federal law. While we typically do not comment on open investigations, I can confirm that the DHS Office of Inspector General (OIG) is investigating this matter. One objective of our investigation is to determine whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14 summons to Twitter. Additionally, we are reviewing potential broader misuse of summons authority at the Department and/or its components. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive to ensure that our work does not have a chilling effect on individuals’ free speech rights. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General DHS-17-0077-A-000034 WAmron Omcez 1415 Lonawourn Baum (202) 225-2836 Fax. l202) 2260092 ON APPROPRIATIONS SUBCOMMITTEE ON LABOR, HEALTH AND HUMAN SERVICES. EDUCATION Omen: 701 Concerto Avenue. Sun: 101 CAmroca. MA 02138 1617) 354-0252 FAX: (617: 354-1466 SUBCOMMITTEE 0N TRANSPORTATION. HOUSING AND URBAN DEVELOPMENT DEMOCRATIC STEERING AND POLICY COMMITTEE CLARK ?gafgr?fiiggi? talherineclarkhouugov CONGRESS OF THE UNITED STATES 5TH DISTRICT OF MASSACHUSETTS April 26, 2017 The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 Dear Inspector General Roth, 1 write today to request that you open an investigation into the potential misuse of an administrative summons by United States Department of Homeland Security (DHS) employees. On March 14, 2017, United States Customs and Border Protection (CPB) Special Agent Adam Hoffman issued a summons to Twitter, Inc. ordering the production of ?[a]ll records regarding the twitter account This summons was signed by CPB Special Agent in Charge Stephen Caruso. Based on publicly available facts, it appears this summons was not authorized by law. The statute that was cited as the legal authority for this summons is section 1509 of title 19, United States Code (19 USC 1509). Section 1509 authorizes United States Customs and Border Protection (formerly the US. Customs Service) to require the production of records related to ?any investigation or inquiry conducted for the purpose of ascertaining the correctness of any entry, for determining the liability of any person for duty, fees and taxes due or duties, fees and taxes which may be due the United States, for determining liability for ?nes and penalties, or for insuring compliance with the laws of the United States administered by the United States Customs Congress granted the authority provided in 19 USC 1509 to ensure that Customs and Border Protection could acquire the information necessary to enforce the customs laws of the United States. In fact, the sanction for not complying with section 1509 is that the person may be prohibited from importing merchandise into the United States. The summons issued by Agents Hoffman and Caruso does not specify what merchandise was attempting to import into the United States. Nor does it specify what law administered by United States Customs and Border Protection they were attempting to enforce when they requested records relating to the identity of the owner of 0N RECYCLED PAPER II Absent a showing that the section 1509 summons issued to Twitter, Inc. was reasonably related to an investigation into the enforcement of US. customs law, it would appear that this summons was used for an unauthorized purpose to chill political speech. It is possible that Agents Hoffman and Caruso were conducting an investigation into the identity of to detemtine whether the owner of that account is an employee of the Department of Homeland Security. There are of course circumstances where such an investigation could necessitate acquiring a court order to legally compel Twitter, Inc. to produce identity. However, I can think of no scenario in which section 1509 would form the legal basis for such an order, and in fact the Department of Justice has declined to defend this summons in court. In light of these facts, I request that you conduct an immediate investigation into the circumstances surrounding the issuance of the section 1509 summons issued to Twitter, Inc. on March 14, 2017. This review should include an inquiry into whether any other government official directed or pressured Agents Hof?nan and Caruso to issue this summons. I also request that you provide a report to Congress detailing the findings of your investigation, the actions you have taken in response to those ?ndings, and any recommendations you have for preventing future misuse of section 1509 by Friday, July 28, 2017. Furthermore, because the summons contains a provision instructing the recipient to not ?disclose the existence of this summons for an inde?nite period of time,? I am concerned that others may have been subjected to unlawful summons in the past, but have not come forward. In order to assure the American public that there have been no other abuses, I request that your of?ce conduct a review of the Department of Homeland Security?s training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure the Department as a whole is in compliance with federal law. This review should include an examination of all administrative summons or subpoenas issued by DHS in the past 5 years. Please submit this report no later than April 26, 2018. A failure to remedy this misuse of authority could have rami?cations well beyond this speci?c case. From threats of rape and murder that force women to ?ee their homes, to identity theft and human traf?cking, far too many Americans are subjected to criminal activity that is carried out, at least in part, over the intemet. The relationship between law enforcement and the technology companies that help collect evidence of criminal activity is critical to protecting the victims of these crimes. This misuse of authority risks undermining that relationship and eroding the American pubiic?s faith that law enforcement can use the tools Congress has provided to combat online crime responsibly. Thank you for attending to this matter. I look forward to reviewing your ?ndings. Oosterbaan, Andrew From: Oosterbaan, Andrew Sent: Thursday, April 20, 2017 7:44 PM To: Roth, John; Shaw, Diana; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Roth, John Sent: Thursday, April 20, 2017 4:59:07 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Cc: Rimon, Laurel Subject: RE: Response on Twitter summons Hi all, I just received from CBP ’s congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP ’s response (see attached letters). Below is a snapshot of the relevant portion of CBP’s response: DHS-17-0077-A-000037 The investigation which prompted the issttance ol?tlie was initiated by Of?ce of l?rol?essional Responsibilitvs (OPRI Cyher Investigations group. in conjunction with (?8le Special Agent in Charge. Miami. and with assistance from the Department of Homeland Security?s (DI IS) ()l'lice ol? Inspector General Cyber. It was focused on potential internal misconduct which is mandate. On April 7. 2017. DI lS-Oll?i assumed litll investigativejurisdiction over this investigation. On Friday. April 7. 2017. withdrew the summons and as a result. 'l'witter voluntarily dismissed all claims. resolving the litigation. b( 5) Thanks, Diana From: Shaw, Diana Sent: Tueday, April 18, 2017 8:12 AM To: Roth, John Sibject: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation Prom: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe'sch, Greta (Finance) a: PICKEL, Magtus, Radtel Slbject: RE: on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc?d her above. Also. her phone number is 202-63- Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim Pe'sch, Greta (?nance) Sent: TTursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM arbjed: RE: Rsponse on Twitta' summons 50, the sentence On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the "original investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta From: Lowav. mm mm Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta Subject RE: Response on Twitter summons Hi Greta I re- read the Acting ommissioner?s response. the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter. I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though. it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base If not I will ?nd out. Thanks Kim From: Peisch, Greta (?nance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM Subject: RE: Raponse on Twitter summons HI I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000039 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Shaw, Diana From: Shaw, Diana Sent: Friday, April 28, 2017 1:58 PM To: .1Wailhousegov Cc: Magnus, Rachel Subject: RE: Rep. Clark's Letter to Attachments: Signed Letter to Clark re Response - twitter summons.pdf Steve, Attached, please find a letter from Inspector General Roth to Representative Clark responding to her April 26, 2017 letter. Sincerely, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General US. Department of Homeland Security Of?ce of Inspector General (0): 202-254- (C): 202-492- This message and any attachments may contain attorn ey-client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Thornton, Sent: Thursday, April 27, 2017 10:23 AM To: Magnus, Rachel Subject: Rep. Clark's Letter to Rachel, Thank you for calling me back this morning. As we discussed on the phone, the attached is a copy of the letter that Rep. Clark sent to the Inspector General yesterday afternoon. Please let me know if you have any questions. We look forward to reviewing your of?ce's response. Thanks again, Steve Steve Thornton Senior Policy Advisor Of?ce of Congresswoman Katherine Clark (MA-5) 1415 Longworth House Of?ce Building DHS-17-OO77-A-000041 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 28, 2017 The Honorable Katherine M. Clark U.S. House of Representatives 1415 Longworth House Office Building Washington, DC 20510 Dear Representative Clark: Thank you for your recent letter requesting an investigation into the circumstances surrounding the U.S. Customs and Border Protection’s (CBP) issuance of the administrative summons to Twitter on March 14, 2017. You also asked us to conduct a review of the Department of Homeland Security’s (DHS) training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure DHS is in compliance with federal law. While we typically do not comment on open investigations, I can confirm that the DHS Office of Inspector General (OIG) is investigating this matter. One objective of our investigation is to determine whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14th summons to Twitter. Additionally, we are reviewing potential broader misuse of summons authority at the Department and/or its components. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive to ensure that our work does not have a chilling effect on individuals’ free speech rights. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General DHS-17-0077-A-000045 Oosterbaan, Andrew From: Oosterbaan, Andrew Sent: Thursday, April 20, 2017 7:52 PM To: Roth, John; Shaw, Diana; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Oosterbaan, Andrew Sent: Thursday, April 20, 2017 7:44:21 PM To: Roth, John; Shaw, Diana; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Roth, John Sent: Thursday, April 20, 2017 4:59:07 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM DHS-17-0077-A-000046 To: Roth, John; Kelly, John; Oostemaan, Andrew Rimon, Laurel Srbjeet: RE: Rsponse on Twitter summons Hi all, Ijust received from congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of response: The investigation which prompted the issuance lithe summons was initiated by C?Bl"s Ol?lice ol' Professional Responsibility/?5 (OPR) Cyber Investigations group. in conjunction with 03le Special Agent in Charge. Miami. FL. and with assistance l'rom the Department ol~ Homeland Security?s (DI IS) ()l?lice ol? lnspector General Cyber. It was focused on potential internal misconduct which is mandate. On April 7. 2017. DI lS-Olt?i assumed l?ull investigativejurisdiction over this investigation. On Friday. April 7. 2017. CBP withdrew the summons and as a result. 'l?witter voluntarily dismissed all claims. resolving the litigation. b(5) Thanks, Diana From: Shaw, Diana Sent: Tueday, April 18, 2017 8:12 AM To: Roth, John Srbjeet: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Peisch, Greta (Finance) a: PICKEL, Magnus, Rachel armed: RE: Rsponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010? congressional poc and I have cc?d her above. Also. her phone number is 202-632- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe?sch, Greta (Finance) Sent: Thirsday, April 13, 2017 5:17:50 PM To: KIM Subjed: RE: Rsponse on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the "original investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta mm: Lownv. Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta Subject RE: Response on Twitter summons Hi Greta I re- read the Acting ommissioner?s response. the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? A?er we look into the matter, I would also see us circling back to inform you ofwhat we found out and what the next actions are ifthere are any. First though. it sounds like you would like to know more about what we are doing in looking into the matter. Let me know ifI am offbase If not I will ?nd out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @cbp.dhs.gov ] @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000048 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Magnus, Rachel From: Magnus, Rachel Sent: Thursday, April 27, 2017 11:09 AM To: Shaw, Diana Subject: RE: Rep. Clark's Letter to Attachments: Clark - Response - twitter summons.docx Here you go. Let me know what edits you have. This is also saved on in the OLA-Congressional Correspondence-Clark folder. Thanks! From: Shaw, Diana Sent: Thursday, April 27, 2017 10:38 AM To: Magnus, Rachel Subject: RE: Rep. Clark's Letter to From: Magnus, Rachel Sent: Thursday, April 27, 2017 10:25 AM To: Shaw, Diana Subject: FW: Rep. Clark's Letter to Should we just send a letter similar to the correspondence we sent to Wyden? From swam Sent: Thursday, April To: Magnus, Rachel Subject: Rep. Clark's Letter to RacheL Thank you for calling me back this morning. As we discussed on the phone, the attached is a copy ofthe letter that Rep. Clark sent to the Inspector General yesterday afternoon. Please let me know if you have any questions. We look forward to reviewing your office's response. Thanks again, Steve Steve Thornton Senior Policy Advisor Of?ce of Congresswoman Katherine Clark (MA-5) 1415 Longworth House Office Building Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 2 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000051 Oosterbaan, Andrew From: Oosterbaan, Andrew Sent: Friday, April 21, 2017 9:04 AM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Looks good. Thanks. From: Shaw, Diana Sent: Friday, April 21, 2017 9:01:08 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) Attached is the revised letter. Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) Just raising it for the group’s thoughts. b(5) From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) Please let me know if you have any revisions to the attached draft letter. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons r, b(5); b(7)(A) I think we should clarify things with Wyden's staff. DHS-17-0077-A-000055 Rom: Siaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Rimon, Laurel Sibject: RE: Raponse on Twitter summons Hi all, ljust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's resporse (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol?the summons was initiated by Of?ce of Professional Responsibilitfs (OPRI Cyber Investigations group. in conjunction with C?Bl"s Special Agent in Charge. Miami. FL. and with assistance from the Department of Homeland Security?s (DI IS) ()l'lice of Inspector General (OIG) Cyber. It was focused on potential internal misconduct which is ()l?lt?s mandate. On April 7. 2()l 7. l)l assumed l'ull investigativejurisdiction over this investigation. On Friday. April 7. 2017. withdrew the summons and as a result. 'l?witter voluntarily dismissed all claims. resolving the litigation. Thanks, Diana Prom: Slaw, Diana Sent: Tueday, April 18, 2017 8:12 AM To: Roth, John Sibjed: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation Rom: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Peisch, Greta (Finance) a: PICKEL, Magius, Rachel Sibject: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use ofauthority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc?d her above. Also. her phone number is 202-632- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe'sch, Greta (Finance) Sent: TTIJrsday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Sibjed: RE: Rsponse on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM cb .dhs. 0v Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Financem-Q?nancesenategow Subject RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner?s response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter. I would also see us circling back to inform you ofwhat we found out and what the next actions are ifthere are any. First though. it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base If not I will ?nd out. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 12:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000057 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation.  Roth, John From: Roth, John Sent: Friday, April 7, 2017 10:16 AM To: Shaw, Diana; Morales, Arlen; DHS-OIG Office of Public Affairs Subject: FW: CBP OPR whistleblower investigation FYI, in the event we get inquiries from the press or the hill. From: Roth, John Sent: Friday, April 07, 2017 10:06 AM To: Rimon, Laurel; Oosterbaan, Andrew; McGunagle, Dennis; 'Kelly, John ( b(6) @oig.dhs.gov)' Subject: RE: CBP OPR whistleblower investigation Thanks. Copying Dennis and John as well. From: Rimon, Laurel Sent: Friday, April 07, 2017 10:04 AM To: Roth, John; Oosterbaan, Andrew Subject: RE: CBP OPR whistleblower investigation b(5) From: Roth, John Sent: Thursday, April 06, 2017 6:14 PM To: Rimon, Laurel; Oosterbaan, Andrew Subject: CBP OPR whistleblower investigation Drew and Laurel: This afternoon I learned that CBP OPR is attempting to subpoena Twitter for the identity of the individuals using an account named “ alt-USCIS, ” or “ alt-Immigration, ” which purports to be an account run by DHS employees critical of current DHS policies. I do not know whether any sensitive government information was disclosed. As you know, there is a fairly nuanced line between investigating improper disclosure of government information and a disclosure of government waste, misconduct, etc., protected by the Whistleblower Protection Act, and it requires a fairly sophisticated legal analysis, given the complex state of the law. b(5) DHS-17-0077-A-000059 legal process, which makes me wonder precisely how widespread this is at CBP OPR. The agent ’s name is Adam Hoffman. Another named defendant is a CBP SAC in Miramar, Stephen Caruso. b(5) Laurel – For your awareness. Once we get more information we should regroup and determine next steps. John Roth Inspector General Department of Homeland Security (202) 254- b(6) (office) (202) 345- b(6) (mobile)  DHS-17-0077-A-000060 Shaw, Diana From: Shaw, Diana Sent: Friday, April 21, 2017 9:01 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Attachments: Response to Wyden Letter Re CBP Twitter Summons.docx Attached is the revised letter. b(5) Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) I think we should clarify things with Wyden's staff. From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Cc: Rimon, Laurel Subject: RE: Response on Twitter summons Hi all, DHS-17-0077-A-000061 Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted tlle issuance l?tlie was initiated by ()l?lice 01' Professional Responsibility?s Cyhel' Investigations group. in conjunction with Special Agent in Charge. Miami. FL. and with assistance from the Department of Homeland Security?s (Di lS) ()l?lice ol~ inspector General Cyhet'. it was focused on potential internal misconduct which is mandate. On April 7. 2017. Di lS-Olti assumed investigativejurisdiction over this investigation. On Friday. April 7. 3017. CBP withdrew the summons and as a result. 'l'witter voluntarily dismissed all claims. resolving the litigation. b(5) Thanks, Diana From: Shaw, Diana Sent: Tuesday, April 18, 2017 8:12 AM To: Roth, John Slbjed: FW: Response on Twine summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, Apil 14, 2017 12:02:29 PM To: Pe?sch, Greta (?nance) 0.: PICKEL, Magms, Radial arbjed: RE: Rsponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congre$ional poc and I have cc?d her above. Also, her phone number is 202-63- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe'sch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Srbject: RE: Reponse on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta tram: low?n, mm mm Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance)mmance.senate.gov> Subject RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner?s response. the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter. I would also see us circling back to inform you ofwhat we found out and what the next actions are ifthere are any. First though. it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am offbme If not I will ?nd out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: KIM Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) < @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 12:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000063 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 2 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000065 Magnus, Rachel From: Magnus, Rachel Sent: Thursday, April 27, 2017 10:24 AM To: Thornton, Steve Cc: Shaw, Diana Subject: RE: Rep. Clark's Letter to Got it?thanks! From: Thornton, Steve we; Sent: Thursday, April 27, 2017 10:23 AM To: Magnus, Rachel Subject: Rep. Clark's Letter to RacheL Thank you for calling me back this morning. As we discussed on the phone, the attached is a copy of the letter that Rep. Clark sent to the Inspector General yesterday afternoon. Please let me know if you have any questions. We look forward to reviewing your office's response. Thanks again, Steve Steve Thornton Senior Policy Advisor Of?ce of Congresswoman Katherine Clark (MA-5) 1415 Longworth House Office Building 3 Magnus, Rachel From: Magnus, Rachel Sent: Thursday, April 27, 2017 10:25 AM To: Shaw, Diana Subject: FW: Rep. Clark's Letter to Attachments: Rep. Clark Letter to OHS IG John Roth.pdf Should we just send a letter similar to the correspondence we sent to Wyden? From: Thornton, Ste we) Sent: Thursday, April 27, 2017 10:23 AM To: Magnus, Rachel Subject: Rep. Clark's Letter to RacheL Thank you for calling me back this morning. As we discussed on the phone, the attached is a copy of the letter that Rep. Clark sent to the Inspector General yesterday afternoon. Please let me know if you have any questions. We look forward to reviewing your office's response. Thanks again, Steve Steve Thornton Senior Policy Advisor Of?ce of Congresswoman Katherine Clark (MA-5) 1415 Longworth House Office Building b(6) f, "ml WAmron Omcez 1415 Lonawourn Baum (202) 225-2836 Fax. l202) 2260092 ON APPROPRIATIONS SUBCOMMITTEE ON LABOR, HEALTH AND HUMAN SERVICES. EDUCATION Omen: 701 Concerto Avenue. Sun: 101 CAmroca. MA 02138 1617) 354-0252 FAX: (617: 354-1466 SUBCOMMITTEE 0N TRANSPORTATION. HOUSING AND URBAN DEVELOPMENT DEMOCRATIC STEERING AND POLICY COMMITTEE CLARK ?gafgr?fiiggi? talherineclarkhouugov CONGRESS OF THE UNITED STATES 5TH DISTRICT OF MASSACHUSETTS April 26, 2017 The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 Dear Inspector General Roth, 1 write today to request that you open an investigation into the potential misuse of an administrative summons by United States Department of Homeland Security (DHS) employees. On March 14, 2017, United States Customs and Border Protection (CPB) Special Agent Adam Hoffman issued a summons to Twitter, Inc. ordering the production of ?[a]ll records regarding the twitter account This summons was signed by CPB Special Agent in Charge Stephen Caruso. Based on publicly available facts, it appears this summons was not authorized by law. The statute that was cited as the legal authority for this summons is section 1509 of title 19, United States Code (19 USC 1509). Section 1509 authorizes United States Customs and Border Protection (formerly the US. Customs Service) to require the production of records related to ?any investigation or inquiry conducted for the purpose of ascertaining the correctness of any entry, for determining the liability of any person for duty, fees and taxes due or duties, fees and taxes which may be due the United States, for determining liability for ?nes and penalties, or for insuring compliance with the laws of the United States administered by the United States Customs Congress granted the authority provided in 19 USC 1509 to ensure that Customs and Border Protection could acquire the information necessary to enforce the customs laws of the United States. In fact, the sanction for not complying with section 1509 is that the person may be prohibited from importing merchandise into the United States. The summons issued by Agents Hoffman and Caruso does not specify what merchandise was attempting to import into the United States. Nor does it specify what law administered by United States Customs and Border Protection they were attempting to enforce when they requested records relating to the identity of the owner of 0N RECYCLED PAPER II Absent a showing that the section 1509 summons issued to Twitter, Inc. was reasonably related to an investigation into the enforcement of US. customs law, it would appear that this summons was used for an unauthorized purpose to chill political speech. It is possible that Agents Hoffman and Caruso were conducting an investigation into the identity of to detemtine whether the owner of that account is an employee of the Department of Homeland Security. There are of course circumstances where such an investigation could necessitate acquiring a court order to legally compel Twitter, Inc. to produce identity. However, I can think of no scenario in which section 1509 would form the legal basis for such an order, and in fact the Department of Justice has declined to defend this summons in court. In light of these facts, I request that you conduct an immediate investigation into the circumstances surrounding the issuance of the section 1509 summons issued to Twitter, Inc. on March 14, 2017. This review should include an inquiry into whether any other government official directed or pressured Agents Hof?nan and Caruso to issue this summons. I also request that you provide a report to Congress detailing the findings of your investigation, the actions you have taken in response to those ?ndings, and any recommendations you have for preventing future misuse of section 1509 by Friday, July 28, 2017. Furthermore, because the summons contains a provision instructing the recipient to not ?disclose the existence of this summons for an inde?nite period of time,? I am concerned that others may have been subjected to unlawful summons in the past, but have not come forward. In order to assure the American public that there have been no other abuses, I request that your of?ce conduct a review of the Department of Homeland Security?s training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure the Department as a whole is in compliance with federal law. This review should include an examination of all administrative summons or subpoenas issued by DHS in the past 5 years. Please submit this report no later than April 26, 2018. A failure to remedy this misuse of authority could have rami?cations well beyond this speci?c case. From threats of rape and murder that force women to ?ee their homes, to identity theft and human traf?cking, far too many Americans are subjected to criminal activity that is carried out, at least in part, over the intemet. The relationship between law enforcement and the technology companies that help collect evidence of criminal activity is critical to protecting the victims of these crimes. This misuse of authority risks undermining that relationship and eroding the American pubiic?s faith that law enforcement can use the tools Congress has provided to combat online crime responsibly. Thank you for attending to this matter. I look forward to reviewing your ?ndings.  Shaw, Diana From: Shaw, Diana Sent: Friday, April 21, 2017 11:20 AM To: 'Peisch, Greta (Finance)' Cc: PICKEL, JOHN; LOWRY, KIM M; Magnus, Rachel Subject: RE: Response on Twitter summons Attachments: Signed Letter in Response to Wyden Letter Re CBP Twitter Summons.pdf Greta, Attached please find a letter from Inspector General Roth to Senator Wyden addressing DHS OIG ’ s work on the CBP Twitter summons issue. Please let me know if you have any additional questions. Kim, we appreciate CBP ’ s efforts not to impede our investigation, and thank you for looping us in to allow us to clarify the scope of our work. Diana Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254 b(6) (C): 202-492 b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Peisch, Greta (Finance) b(6) @finance.senate.gov] Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM M Cc: PICKEL, JOHN; Magnus, Rachel Subject: RE: Response on Twitter summons Diana – Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana @oig.dhs.gov ] b(6) Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov > Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel Subject: RE: Response on Twitter summons b(6) @oig.dhs.gov > DHS-17-0077-A-000076 Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M @cbp.dhs.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons DHS-17-0077-A-000077 Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) DHS-17-0077-A-000078 Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons DHS-17-0077-A-000079 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000080 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 21, 2017 The Honorable Ron Wyden, Ranking Member Committee on Finance United States Senate Washington, DC 20515 Dear Ranking Member Wyden: U.S. Customs and Border Protection (CBP) notified the Department of Homeland Security (DHS) Office of Inspector General (OIG) of your April 7, 2017 letter to CBP requesting that CBP conduct an internal review of its issuance of a March 14, 2017 summons to Twitter. I understand that CBP’s Acting Commissioner responded to your request on April 11, 2017 notifying you that DHS OIG has opened an investigation into this matter. While we typically do not comment on open investigations, it has come to my attention that there may be some confusion about the scope of DHS OIG’s work relating to this matter. Specifically, we have been asked to clarify which, if any, of the following three issues we are investigating: (1) Misconduct on the part of the owner of the @ALT_USCIS Twitter account, who CBP suspected was a DHS employee; (2) CBP’s use of its summons authority in this particular case; and (3) Use of summons authority across the Department. Regarding the first issue, we were asked by CBP to assist their efforts to determine whether the tweets at issue disclosed any classified information. To that end, we helped CBP pull the content of @ALT_USCIS’s tweets off the internet and cross-reference that content against data in DHS systems to determine whether the information was classified. We have concluded that no classified information was released via the @ALT_USCIS Twitter account. I’d like to make clear that DHS OIG has not played any role in attempting to identify the owner of the @ALT_USCIS Twitter account, and only learned of the issuance of the March 14, 2017 summons when it was reported in the media. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive DHS-17-0077-A-000081 OFFICE OF INSPECTOR GENERAL Department of Homeland Security to ensure that our work does not have a chilling effect on individuals’ free speech rights. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Regarding the remaining two issues, I can confirm that DHS OIG is investigating whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14, 2017 summons to Twitter. DHS OIG is also reviewing potential broader misuse of summons authority at the Department and/or its components. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General cc: Kevin K. McAleenan, Acting Commissioner U.S. Customs and Border Protection 2 DHS-17-0077-A-000082  LOWRY, KIM M From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:16 PM To: Shaw, Diana Subject: RE: Response on Twitter summons Thank you, Diana! From: Shaw, Diana Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov> Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim DHS-17-0077-A-000083 From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M @cbp.dhs.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons DHS-17-0077-A-000084 Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the DHS-17-0077-A-000085 office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000086 LOWRY, KIM From: LOWRY, KIM Sent: Friday, April 21, 2017 11:27 AM To: Shaw, Diana Subject: RE: Response on Twitter summons Thank you Diana From: Shaw, Diana Sent: Friday, April 21, 2017 11:20 AM To: Peisch, Greta Cc: PICKEL, LOWRY, KIM Magnus, Rache?oig.dhs.gov> Subject: RE: Response on Twitter summons Greta, Attached please find a letter from Inspector General Roth to Senator Wyden addressing DHS OlG?s work on the CBP Twitter summons issue. Please let me know if you have any additional questions. Kim, we appreciate efforts not to impede our investigation, and thank you for looping us in to allow us to clarify the scope of our work. Diana Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (0): 202-254- (C): 202-492- This message and any attachments may contain attorney-client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Peisdi, Greta (Finance-?nancesenateqov] Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM Cc: Magnus, Radiel Subject: RE: Response on Twitter summons Diana Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana @oig.dhs.gov ] b(6) Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov > b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim From: Peisch, Greta (Finance) b(6) @finance.senate.gov ] Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M Cc: PICKEL, JOHN b(6) b(6) @cbp.dhs.gov> @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta DHS-17-0077-A-000088 From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or DHS-17-0077-A-000089 Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim DHS-17-0077-A-000090 From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM Mm Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (FinanceMng Subject: RE: Response on Twitter summons Hi Greta I am out of the of?ce. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM Subject: Response on Twitter summons Hi Kim - I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner's response to the Senator?s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) Rimon, Laurel From: Rimon, Laurel Sent: Thursday, April 20, 2017 9:57 PM To: Kelly, John; Oosterbaan, Andrew; Roth, John; Shaw, Diana Cc: Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons From: Kely, John Sent: Thursday, April 20, 2017 8:02:49 PM To: Cbstebaan, Andrew; Roth, John; Shaw, Diana 0: Rimon, Laue; Steel, Chad; McGunagle, Dennis Sibject: RE: Rsponse on Twitter summons From: Oostemaan, Andew Sent: Thursday, April 20, 2017 7:44 PM To: Roth, John; Shaw, Diana; Keliy, John C: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Subjed: RE: Rsponse on Twitter summons b( 5) hanks. From: Roth, John Sent: Thursday, April 20, 2017 4:59:07 PM To: Shaw, Diana; Ooste'baan, Andrew; Kely, John Cr: Rimon, Laue; Steel, Chad; McGunagle, Dennis Subjed: RE: Response on Twitter summons List rausmg 1t ()rt 8 group From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John G: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Sibject: RE: Rsponse on Twitter summons Please let me know ifyou have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednaday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John C: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Subjed: RE: Rsponse on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. Manythanks, Diana From: Oostemaan, Andew Sent: Tuesday, Apri 18, 2017 6:00 PM To: Shaw, Diana; Rom, John; Keliy, John a: Rimon, Lairel; Steel, Chad; McGunagle, Dennis Subjed: RE: Raponse on Twitter summons From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Rimon, Laurel Sibjed: RE: Raponse on Twitter summons Hi all, ljust received from congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol?the summons was initiated by ()l?licc ol? l?rolbssional Responsibility?s (OPR) Cyber Investigations group. in conjunction with CBP's Special Agent in Charge. Miami. FL. and with assistance l'rom the Department ol? Homeland Security?s (l)l lSi ()l'lice ol? Inspector General Cyber. It was focused on potential internal misconduct which is mandate. On April 7. 2017. l)l assumed liill investigative jurisdiction over this investigation. On liriday. April 7. 2017. CBP \xithdrew the summons and as a result. 'l'witter voluntarily dismissed all claims? resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Roth, John Subjed: FW: Response on Twitter summons This is the email chain between CBP andthe Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe'sch, Greta (Finance) 0: PICKE., Magwus, Radiel Sibjed: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the OTC congressional poc and I have cc?d her above. Also. her phone number is 202-63 2- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe'sch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Subject: RE: Response on Twitter summons 50, the sentence On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to meanthat the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by OPR art! Sh?: sscance ol :and not the original emails)? Greta From: LOWRY, KIM M [ b(6) Sent: Thursday, April 13, 2017 5:11 PM b(6) To: Peisch, Greta (Finance) < @cbp.dhs.gov ] @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) @cbp.dhs.gov ] Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000094 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Kelly, John From: Kelly, John Sent: Thursday, April 20, 2017 8:03 PM To: Oosterbaan, Andrew; Roth, John; Shaw, Diana Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) John From: Oosterbaan, Andrew Sent: Thursday, April 20, 2017 7:44 PM To: Roth, John; Shaw, Diana; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Roth, John Sent: Thursday, April 20, 2017 4:59:07 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) DHS-17-0077-A-000096 From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew 0.: Rimon, Laurel Sibjed: RE: Rsponse on Twitter summons Hi all, Ijust received from congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's respome (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol?the summons was initiated by Of?ce of Professional Responsibility?s (OPR) Cyber Investigations group. in conjunction with CBP's Special Agent in Charge. Miami. FL. and with assistance from the Department of Homeland Security?s (DI lS) ()l'lice of Inspector General Cyber. It was loctisetl on potential internal misconduct which is mandate. On April 7. 2017. Di lS-Olti assumed lull investigativejurisdiction over this investigation. On Friday. April 7. 2017. withdrew the summons and as a result. 'l'wittei' dismissed all claims. resolving the litigation. 13(5) Thanks, Diana Rom: Shaw, Diana Sent: Tuesday, April 18, 2017 8:12 AM To: Roth, John Sibjed: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation Rom: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe'sch, Greta (Finance) 0.: PICKEL, Magms, Radiel Sibjed: RE: Rsponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. Dl-lS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc'd her above. Also, her phone number is 202-632 19(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Sibject: RE: on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta From: mm Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Financemn?nancesenategow Subject RE: Response on Twitter summons Hi Greta I re- read the Acting ommissioner?s response. the secondto the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) @cbp.dhs.gov ] Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000098 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Roth, John From: Roth, John Sent: Friday, April 21, 2017 10:52 AM To: Shaw, Diana; McGunagle, Dennis; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons Looks good to me. Dottie can drop my signature if you would like it out today. From: Shaw, Diana Sent: Friday, April 21, 2017 10:30 AM To: McGunagle, Dennis; Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons b(5) From: McGunagle, Dennis Sent: Friday, April 21, 2017 9:50 AM To: Shaw, Diana; Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons b(5) Thanks, Dennis. From: Shaw, Diana Sent: Friday, April 21, 2017 9:01:08 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) Attached is the revised letter. . Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons DHS-17-0077-A-000100 All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. Please let me know if you have any questions, comments, or revisions. In particular, please review my description of our work on the ?rst issue (the paragraph following the numbered issues) and let me know if I've mischaracterized anything. Many thanks, Diana From: Oosterbaan, Andew Sent: Tuesday, Aprl 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Q: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Slbject: RE: Response on Twitter summons From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Rimon, Laurel Sabjed: RE: Rsponse on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: 'l?hc investigation which prompted the issuance ol'the summons was initiated by CBl"s ()llicc ol? Professional Responsibility's (Ol?Rl Cyber Investigations group. in conjunction with C?l3l"s Special Agent in Charge. Miami. FL. and with assistance l'rom the Department ol~ Homeland Security?s (l)l ()l?licc ol? Inspector General (Ol(}l Cyber. It was locuscd on potential internal misconduct which is ()l?lt?s mandate. On April 7. 2017. Di assumed l'ull jurisdiction over this investigation. 0n l?riday. April 7. 2017. withdrew the summons and as a result. 'l?witter voluntaril_\' dismissed all claims. resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tusday, April 18, 2017 8:12 AM To: Roth, John Slbject: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (?nance) (1: PICKEL, Magius, Radiel Subject: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: I. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and have cc'd her above. Also. her phone number is 202-63 b(5) Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS -OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS- OIG, not that a new investigation was opened into the “ original ” investigation. and the issuance of the summons (and not the original emails)? Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR Greta From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 5:11 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building DHS-17-0077-A-000102 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Shaw, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Attachments: Response to Wyden Letter Re CBP Twitter Summons.docx All, Attached is a draft letter to Senator den clarif 'n our work on this matter. Manythanks, Diana From: Oosterbaan, Andew Sent: Tuesday, Apri 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, Join a: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Subjed: RE: Response on Twitter summons From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Cr: Rimon, Laurel Sibject: RE: Response on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol'the summons was initiated by CBl?s ()l?liee ol? Professional Responsibility?s (OPR) Cyber lm?estigations group. in conjunction with C13le Special Agent in Charge. Miami. FL. and with assistance l'rom the Department of Homeland Security?s (l)l ()l?lice ol? Inspector General (0 (il Cyber. It was loeused on potential internal misconduct which is ()l?lt?s mandate. On April 7. 2017. Di assumed l'ull investigative jurisdiction over this investigation. On l?riday. April 7. 2017. withdrew the summons and as a result. 'l?witter dismissed all claims. resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Roth, John Subjed: FW: Response on Twitter summons This is the email chain between CBP andthe Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (Finance) 0: PICKEL, Magius, Radiel Subject: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202- 632 b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS -OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS- OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov ] Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 12:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons DHS-17-0077-A-000106 Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000107 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 2 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000109  Peisch, Greta (Finance) From: Peisch, Greta (Finance) Sent: Friday, April 21, 2017 11:43 AM To: Shaw, Diana Cc: PICKEL, JOHN; LOWRY, KIM M; Magnus, Rachel Subject: RE: Response on Twitter summons Diana – Thank you very much. We appreciate the exception you made in this case. Greta From: Shaw, Diana @oig.dhs.gov] b(6) Sent: Friday, April 21, 2017 11:20 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN Rachel b(6) @finance.senate.gov> b(6) @cbp.dhs.gov>; LOWRY, KIM M b(6) @cbp.dhs.gov>; Magnus, @oig.dhs.gov> b(6) Subject: RE: Response on Twitter summons Greta, Attached please find a letter from Inspector General Roth to Senator Wyden addressing DHS OIG ’ s work on the CBP Twitter summons issue. Please let me know if you have any additional questions. Kim, we appreciate CBP ’ s efforts not to impede our investigation, and thank you for looping us in to allow us to clarify the scope of our work. Diana Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Peisch, Greta (Finance) b(6) @finance.senate.gov] Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM M Cc: PICKEL, JOHN; Magnus, Rachel Subject: RE: Response on Twitter summons DHS-17-0077-A-000110 Diana – Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana @oig.dhs.gov ] b(6) Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov > b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim From: Peisch, Greta (Finance) b(6) @finance.senate.gov ] Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M Cc: PICKEL, JOHN b(6) b(6) @cbp.dhs.gov> @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter DHS-17-0077-A-000111 Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board DHS-17-0077-A-000112 The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons DHS-17-0077-A-000113 Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000114 Roth, John From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. . b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Cc: Rimon, Laurel Subject: RE: Response on Twitter summons Hi all, I just received from CBP ’s congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP ’s response (see attached letters). Below is a snapshot of the relevant portion of CBP’s response: DHS-17-0077-A-000115 The investigation which prompted the issuance ol?the summons was initiated by Of?ce of Professional Responsibility?s (OPR) Cyher Investigations group. in conjunction with Special Agent in Charge. Miami. FL. and with assistance from the Department of Homeland Security?s (DI IS) Of?ce of Inspector General (OIG) Cyber. It was l'ocused on potential internal misconduct which is mandate. On April 7. 2017. DI assumed investigativejurisdiction over this investigation. On Friday. April 7. 2017. withdrew the summons and as a result. 'l'witter voluntarily dismissed all claims. resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tueday, April 18, 2017 8:12 AM To: Roth, John albjed: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation Rom: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe'sch, Greta (?nance) a: PICKEL, Magius, Rachel Sibject: RE: on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DI-IS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc'd her above. Also, her phone number is 202-63- Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (?nance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Sibjed: RE: Rsponse on Twitta' summons So, the sentence" On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe ?original investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM cb .dhs. ov Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta Subject RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner?s response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter. I would also see us circling back to inform you ofwhat we found out and what the next actions are ifthere are any. First though. it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base If not I will ?nd out. Thanks Kim From: Pe'sch, Greta (?nance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM Subject: RE: Response on Twitter summons HI Kim - 16 I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 12:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000117 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. 18 Roth, John From: Roth, John Sent: Friday, April 21, 2017 10:53 AM To: Balaban, Dorothy; Shaw, Diana Subject: FW: Response on Twitter summons Attachments: Response to Wyden Letter Re CBP Twitter Summons.docx Dottie: go ahead and drop my signature on this and get it back to Diana. Thanks. From: Shaw, Diana Sent: Friday, April 21, 2017 10:30 AM To: McGunagle, Dennis; Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons b(5) From: McGunagle, Dennis Sent: Friday, April 21, 2017 9:50 AM To: Shaw, Diana; Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons b(5) Thanks, Dennis. From: Shaw, Diana Sent: Friday, April 21, 2017 9:01:08 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) Attached is the revised letter. Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons DHS-17-0077-A-000119 All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. Please let me know if you have any questions, comments, or revisions. In particular, please review my description of our work on the ?rst issue (the paragraph following the numbered issues) and let me know if I've mischaracterized anything. Manythanks, Diana From: Oosterbaan, Andew Sent: Tuesday, Aori 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John a: Rimon, Lau'el; Steel, Chad; McGunagle, Dennis Srbject: RE: Rsponse on Twitter summons I think we should clarify things with Wyden's sm?. From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew G: Rimon, Laurel arbjed: RE: Rsponse on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: 'l?he investigation which prompted the issuance ol'the summons was initiated by C?Bl"s ()l'lice ol? Professional Responsibility?s (OPR) Cyber Investigations group. in conjunction with C?Bl?s Special Agent in Charge. Miami. FL. and with assistance from the Department ol~ Homeland Security?s (l)l lS) ()l?lice ol~ Inspector General (Ol(i) Cyber. It was l?ocused on potential internal misconduct which is mandate. On April 7. 2017. IJI assumed l'ull investigativejurisdiction over this im'cstigation. On Friday. April 7. 2017. withdrew the summons and as a result. 'l?wittcr voluntaril_\' dismissed all claims. resolving the litigation. b(6) Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Roth, John Srbject: FW: Response on Twitter summons This is the email chain between CBP andthe Senate Finance Committee person about the scope of our Twitter investigation FfOlm LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (Finance) 0: PICKH, Magtus, Radtel Subjed: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: I. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and have cc?d her above. Also. her phone number is 202-63 2- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS -OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS- OIG, not that a new investigation was opened into the “ original ” investigation. and the issuance of the summons (and not the original emails)? Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR Greta From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 5:11 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building DHS-17-0077-A-000121 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 2 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000124 McGunagle, Dennis From: McGunagle, Dennis Sent: Friday, April 21, 2017 9:50 AM To: Shaw, Diana; Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad Subject: RE: Response on Twitter summons Diana, b(5) Thanks, Dennis. From: Shaw, Diana Sent: Friday, April 21, 2017 9:01:08 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Attached is the revised letter. b(5) b(5) Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) b(5) Just raising it for the group’s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know if you have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednesday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Wyden clarifying our work on this matter. b(5) Many thanks, Diana From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons b(5) DHS-17-0077-A-000125 From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosteibaan, Andrew 0: Rimon, Laurel Srbject: RE: Response on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol'the summons was initiated by ()l?lice of Responsibility?s (OPR) Cyber Investigations group. in conjunction with CBP's Special Agent in Charge. Miami. FL. and with assistance l?rom the Department of Homeland Security?s (DI IS) ()l?lice ol? Inspector General (Ol(i) (?ybeiz It was loeused on potential internal misconduct which is mandate. On April 7. 2017. assumed l'ull investigative jurisdiction over this im'cstigation. On l?riday. April 7. 2017. the summons and as a result. 'l?witter voluntarily dismissed all claims. resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Roth, John arbjed: FW: Response on Twitter summons This is the email chain between CBP andthe Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (?nance) 0: Magtus, Radtel Srbject: RE: Response on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: I. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc'd her above. Also, her phone number is 202-63 2- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe'sch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Subjed: RE: Raponse on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 5:11 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @cbp.dhs.gov ] @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000127 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation.  Shaw, Diana From: Shaw, Diana Sent: Friday, April 21, 2017 1:44 PM To: Roth, John Subject: FW: Response on Twitter summons Attachments: Signed Letter in Response to Wyden Letter Re CBP Twitter Summons.pdf I just got a call from Senator Wyden ’ s staff thanking you for your letter (she said it was “ very well received by the Senator ” ) and for the OIG ’s work on this matter. She also let me know that the Senator is planning to issue a press release this afternoon about the matter, which will include our letter. She said this is mainly to “ close the loop ” on his public call for the OIG to look into the issue. If the Senator is going to make our work on this matter public, b(5) Thanks, Diana From: Shaw, Diana Sent: Friday, April 21, 2017 11:20 AM To: 'Peisch, Greta (Finance)' Cc: PICKEL, JOHN; LOWRY, KIM M; Magnus, Rachel Subject: RE: Response on Twitter summons Greta, Attached please find a letter from Inspector General Roth to Senator Wyden addressing DHS OIG ’ s work on the CBP Twitter summons issue. Please let me know if you have any additional questions. Kim, we appreciate CBP ’ s efforts not to impede our investigation, and thank you for looping us in to allow us to clarify the scope of our work. Diana Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Peisch, Greta (Finance) b(6) @finance.senate.gov] DHS-17-0077-A-000129 Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM M Cc: PICKEL, JOHN; Magnus, Rachel Subject: RE: Response on Twitter summons Diana – Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana @oig.dhs.gov ] b(6) Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov > b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254 b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for response. Thank you, Kim From: Peisch, Greta (Finance) b(6) @finance.senate.gov ] Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M b(6) @cbp.dhs.gov> DHS-17-0077-A-000130 Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel < b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) b(6) @cbp.dhs.gov>; Magnus, Rachel < b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel < b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... DHS-17-0077-A-000131 To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. DHS-17-0077-A-000132 From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6)  DHS-17-0077-A-000133 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 21, 2017 The Honorable Ron Wyden, Ranking Member Committee on Finance United States Senate Washington, DC 20515 Dear Ranking Member Wyden: U.S. Customs and Border Protection (CBP) notified the Department of Homeland Security (DHS) Office of Inspector General (OIG) of your April 7, 2017 letter to CBP requesting that CBP conduct an internal review of its issuance of a March 14, 2017 summons to Twitter. I understand that CBP’s Acting Commissioner responded to your request on April 11, 2017 notifying you that DHS OIG has opened an investigation into this matter. While we typically do not comment on open investigations, it has come to my attention that there may be some confusion about the scope of DHS OIG’s work relating to this matter. Specifically, we have been asked to clarify which, if any, of the following three issues we are investigating: (1) Misconduct on the part of the owner of the @ALT_USCIS Twitter account, who CBP suspected was a DHS employee; (2) CBP’s use of its summons authority in this particular case; and (3) Use of summons authority across the Department. Regarding the first issue, we were asked by CBP to assist their efforts to determine whether the tweets at issue disclosed any classified information. To that end, we helped CBP pull the content of @ALT_USCIS’s tweets off the internet and cross-reference that content against data in DHS systems to determine whether the information was classified. We have concluded that no classified information was released via the @ALT_USCIS Twitter account. I’d like to make clear that DHS OIG has not played any role in attempting to identify the owner of the @ALT_USCIS Twitter account, and only learned of the issuance of the March 14, 2017 summons when it was reported in the media. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive DHS-17-0077-A-000134 OFFICE OF INSPECTOR GENERAL Department of Homeland Security to ensure that our work does not have a chilling effect on individuals’ free speech rights. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Regarding the remaining two issues, I can confirm that DHS OIG is investigating whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14, 2017 summons to Twitter. DHS OIG is also reviewing potential broader misuse of summons authority at the Department and/or its components. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General cc: Kevin K. McAleenan, Acting Commissioner U.S. Customs and Border Protection 2 DHS-17-0077-A-000135 Balaban, Dorothy From: Balaban, Dorothy Sent: Friday, April 21, 2017 11:06 AM To: Roth, John; Shaw, Diana Subject: RE: Response on Twitter summons Attachments: Signed Letter in Response to Wyden Letter Re CBP Twitter Summons.pdf Here you go. Dottie From: Roth, John Sent: Friday, Apri 21, 2017 10:53 AM To: Balaban, Dorothy; Shaw, Diana Srbject: FW: Response on Twitter summons Dottie: go ahead and drop my signature on this and get it back to Diana. Thanks. From: Shaw, Diana Sent: Friday, Apri 21, 2017 10:30 AM To: McGinagle, Demis; Roth, John; Oosterbaan, Andrew; Kdly, John G: Rimon, Laurel; Steel, Chad Srbject: RE: Response on Twitter summons From: McGunagle, Dennis Sent: Friday, April 21, 2017 9:50 AM To: Slaw, Diana; Roth, Jom; Oosterbaan, Andrew; Kelly, John CC Rimon, Laurel; Seal, Glad Subject: RE: Response on Twitter summons Diana. Either way is ?ne. Thanks, Dennis. From: Shaw, Diana Sent: Friday, April 21, 2017 9:01:08 AM To: Roth, John; Oosterbaan, Andrew; Kelly, John a: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Subjed: RE: Rsponse on Twitter summons Attached is the revised letter. Please let me know if you have additional questions, comments, or revisions. Thanks, Diana From: Roth, John Sent: Thursday, April 20, 2017 4:59 PM To: Shaw, Diana; Oosterbaan, Andrew; Kely, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis arbject: RE: Rsponse on Twitter summons b( 5) Just raising it for the group?s thoughts. From: Shaw, Diana Sent: Thursday, April 20, 2017 3:58 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John CC Rimon, Lau'el; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons Please let me know yet. have any revisions to the attached draft letter. We are getting similar requests from other Senators/congressional committees and likely will use this letter as a template for additional responses. Thanks, Diana From: Shaw, Diana Sent: Wednaday, April 19, 2017 1:20 PM To: Oosterbaan, Andrew; Roth, John; Kelly, John Q: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Slbject: RE: Response on Twitter summons All, Attached is a draft letter to Senator Widen clarifini our work on this matter. Please let me know if have ani iuestions comments or revisions. Manythanks, Diana From: Oosterbaan, Andew Sent: Tuesday, Aprl 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Q: Rimon, Lauel; Steel, Chad; McGunagle, Dennis Slbject: RE: Response on Twitter summons From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew G: Rimon, Laurel arbjed: RE: Rsponse on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol'thc summons was initiated by ()l?lice ol? Professional Responsibility's (OPR) Cyher Investigations group. in conjunction with C?Blrs' Special Agent in Charge. Miami. FL. and with assistance l'rom the Department of Homeland Security?s (DI IS) ()l?lice ol? Inspector General (GIG) It was focused on potential internal misconduct which is ()l?lt?s mandate. On April 7. 2017. assumed l'ull iiwestigative jurisdiction over this investigation. On l?rida). April 7. 2017. withdrew the summons and as a result. 'l?wittcr dismissed all claims. resolving the litigation. From: Shaw, Diana Sent: Tusday, April 18, 2017 8:12 AM To: Roth, John Slbject: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (Finance) a: PICKEL, Magius, Rachel Subjed: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202- 632 b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS -OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS- OIG, not that a new investigation was opened into the “ original ” investigation. and the issuance of the summons (and not the original emails)? Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR Greta From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 5:11 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 12:07 PM @cbp.dhs.gov ] To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – DHS-17-0077-A-000138 I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. you are available. Let me know if Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000139 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 1 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000141 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov April 21, 2017 The Honorable Ron Wyden, Ranking Member Committee on Finance United States Senate Washington, DC 20515 Dear Ranking Member Wyden: U.S. Customs and Border Protection (CBP) notified the Department of Homeland Security (DHS) Office of Inspector General (OIG) of your April 7, 2017 letter to CBP requesting that CBP conduct an internal review of its issuance of a March 14, 2017 summons to Twitter. I understand that CBP’s Acting Commissioner responded to your request on April 11, 2017 notifying you that DHS OIG has opened an investigation into this matter. While we typically do not comment on open investigations, it has come to my attention that there may be some confusion about the scope of DHS OIG’s work relating to this matter. Specifically, we have been asked to clarify which, if any, of the following three issues we are investigating: (1) Misconduct on the part of the owner of the @ALT_USCIS Twitter account, who CBP suspected was a DHS employee; (2) CBP’s use of its summons authority in this particular case; and (3) Use of summons authority across the Department. Regarding the first issue, we were asked by CBP to assist their efforts to determine whether the tweets at issue disclosed any classified information. To that end, we helped CBP pull the content of @ALT_USCIS’s tweets off the internet and cross-reference that content against data in DHS systems to determine whether the information was classified. We have concluded that no classified information was released via the @ALT_USCIS Twitter account. I’d like to make clear that DHS OIG has not played any role in attempting to identify the owner of the @ALT_USCIS Twitter account, and only learned of the issuance of the March 14, 2017 summons when it was reported in the media. Our investigation protocol includes controls for situations in which First Amendment activity is implicated, and we strive DHS-17-0077-A-000142 OFFICE OF INSPECTOR GENERAL Department of Homeland Security to ensure that our work does not have a chilling effect on individuals’ free speech rights. I can confirm that DHS OIG is not investigating, and will not investigate, any alleged misconduct on the part of the @ALT_USCIS account owner relating to his or her use of the Twitter account. Regarding the remaining two issues, I can confirm that DHS OIG is investigating whether the investigation conducted by CBP’s Office of Professional Responsibility relating to the @ALT_USCIS Twitter account was improper in any way, including whether CBP abused its authority in issuing the March 14, 2017 summons to Twitter. DHS OIG is also reviewing potential broader misuse of summons authority at the Department and/or its components. If you have any further questions, please feel free to contact me or Diana Shaw, Acting Director of External Affairs, at (202) 254-4100. Sincerely, John Roth Inspector General cc: Kevin K. McAleenan, Acting Commissioner U.S. Customs and Border Protection 2 DHS-17-0077-A-000143  Morales, Arlen From: Morales, Arlen Sent: Friday, April 7, 2017 10:43 AM To: Shaw, Diana Subject: RE: CBP OPR whistleblower investigation Should we receive any calls- I won't confirm and keep a list of the contacts to correlate coverage. I'll doing some digging and share with you/opa box before the end of the day. From: Roth, John Sent: Friday, April 07, 2017 10:15:38 AM To: Shaw, Diana; Morales, Arlen; DHS-OIG Office of Public Affairs Subject: FW: CBP OPR whistleblower investigation FYI, in the event we get inquiries from the press or the hill. From: Roth, John Sent: Friday, April 07, 2017 10:06 AM To: Rimon, Laurel; Oosterbaan, Andrew; McGunagle, Dennis; 'Kelly, John ( b(6) @oig.dhs.gov)' Subject: RE: CBP OPR whistleblower investigation Thanks. Copying Dennis and John as well. From: Rimon, Laurel Sent: Friday, April 07, 2017 10:04 AM To: Roth, John; Oosterbaan, Andrew Subject: RE: CBP OPR whistleblower investigation b(5) From: Roth, John Sent: Thursday, April 06, 2017 6:14 PM To: Rimon, Laurel; Oosterbaan, Andrew Subject: CBP OPR whistleblower investigation Drew and Laurel: This afternoon I learned that CBP OPR is attempting to subpoena Twitter for the identity of the individuals using an account named “ alt-USCIS, ” or “ alt-Immigration, ” which purports to be an account run by DHS employees critical of current DHS policies. I do not know whether any sensitive government information was DHS-17-0077-A-000144 disclosed. As you know, there is a fairly nuanced line between investigating improper disclosure of government information and a disclosure of government waste, misconduct, etc., protected by the Whistleblower Protection Act, and it requires a fairly sophisticated legal analysis, given the complex state of the law. b(5) b(5) Laurel – For your awareness. Once we get more information we should regroup and determine next steps. John Roth Inspector General Department of Homeland Security (202) 254- b(6) (office) (202) 345- b(6) (mobile)  DHS-17-0077-A-000145  Peisch, Greta (Finance) From: Peisch, Greta (Finance) Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM M Cc: PICKEL, JOHN; Magnus, Rachel Subject: RE: Response on Twitter summons Diana – Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana [mailto:diana.shaw@oig.dhs.gov] Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov> Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254- b(6) (C): 202-492- b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for DHS-17-0077-A-000146 response. Thank you, Kim From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M @cbp.dhs.gov> b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) @finance.senate.gov ] b(6) Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M Cc: PICKEL, JOHN @cbp.dhs.gov> b(6) b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] DHS-17-0077-A-000147 Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M DHS-17-0077-A-000148 Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden DHS-17-0077-A-000149 219 Dirksen Senate Building Roth, John From: Roth, John Sent: Friday, April 21, 2017 3:23 PM To: Shaw, Diana Subject: RE: Response on Twitter summons That?s great news, and I appreciate you wrestling this one to the ground. I From: Shaw, Diana Sent: Friday, April 21, 2017 1:44 PM To: Roth, John Subject: FW: Response on Twitter summons ljust got a call from Senator Wyden?s staff thanking you for your letter (she said it was ?very well received by the Senator?) and for the work on this matter. She also let me know that the Senator is planning to issue a press release this afternoon about the matter, which will include our letter. She said this is mainly to ?close the loop? on his public call for the OIG to look into the issue. If the Senator is going to make our work on this matter public,? Thanks, Diana From: Shaw, Diana Sent: Friday, April 21, 2017 11:20 AM To: 'Peisch, Greta (Finance)' Cc: PICKEL, LOWRY, KIM Magnus, Radiel Subject: RE: Response on Twitter summons Greta, Attached please find a letter from Inspector General Roth to Senator Wyden addressing DHS OlG's work on the CBP Twitter summons issue. Please let me know if you have any additional questions. Kim, we appreciate efforts not to impede our investigation, and thank you for looping us in to allow us to clarify the scope of our work. Diana Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General US. Department of Homeland Security Office of Inspector General (0): 202-254- (C): 202-492- diana.shaw@oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: Peisch, Greta (Finance) b(6) @finance.senate.gov] Sent: Wednesday, April 19, 2017 12:44 PM To: Shaw, Diana; LOWRY, KIM M Cc: PICKEL, JOHN; Magnus, Rachel Subject: RE: Response on Twitter summons Diana – Thank you very much for your willingness to make an exception in this instance. We very much appreciate it. Greta From: Shaw, Diana [mailto: b(6) @oig.dhs.gov ] Sent: Wednesday, April 19, 2017 12:13 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov>; Peisch, Greta (Finance) @finance.senate.gov > b(6) Cc: PICKEL, JOHN b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Thanks, Kim. Greta, while standard OIG policy is not to comment on the scope of an ongoing investigation, the Inspector General feels that a letter to Senator Wyden describing our work related to the CBP Twitter summons issue would be appropriate in this case. I am drafting that letter today for the IG’ s approval and expect to send it to you by the end of the week. Kim, we will be sure to copy CBP on the letter. Thanks, Diana R. Shaw Acting Director of External Affairs and Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254(C): 202-492 b(6) b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email. From: LOWRY, KIM M Sent: Wednesday, April 19, 2017 12:00 PM To: Peisch, Greta (Finance) Cc: PICKEL, JOHN; Magnus, Rachel; Shaw, Diana Subject: RE: Response on Twitter summons Hi Greta, I spoke with Diana Shaw from OIG Congressional Affairs yesterday afternoon and have cc ’ d Diana above for DHS-17-0077-A-000152 response. Thank you, Kim From: Peisch, Greta (Finance) [mailto: b(6) @finance.senate.gov ] Sent: Wednesday, April 19, 2017 11:58 AM To: LOWRY, KIM M < Cc: PICKEL, JOHN b(6) @cbp.dhs.gov> @cbp.dhs.gov>; Magnus, Rachel b(6) b(6) oig.dhs.gov > Subject: RE: Response on Twitter summons Circling back on this – any further thoughts on a revised letter? Or, perhaps OIG could send a separate letter explaining what they are looking into. Thanks, Greta From: LOWRY, KIM M [mailto b(6) @cbp.dhs.gov] Sent: Monday, April 17, 2017 11:51 AM To: Peisch, Greta (Finance) < Cc: PICKEL, JOHN < b(6) b(6) @finance.senate.gov > @cbp.dhs.gov>; Magnus, Rachel < b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta, I will check. Rachel, Do you have time to touch base on this issue? CBP would like to be responsive to the Senator, however, I am sensitive to the OIG ’s jurisdiction over these investigations. I am not sure if it makes sense for the OIG to respond. Thank you Kim b(6) From: Peisch, Greta (Finance) [mailto: b(6) @finance.senate.gov ] Sent: Monday, April 17, 2017 10:49 AM To: LOWRY, KIM M < Cc: PICKEL, JOHN < b(6) b(6) @cbp.dhs.gov> @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Many thanks Kim. I wonder if it makes sense to revise the letter response to more accurately reflect that the OIG is looking into the use of the authority, and the use of the authority across the board. As discussed, the letter looks like the OIG is only looking into the original case, and so is not terribly responsive to the Senator ’ s request. Best, Greta From: LOWRY, KIM M [mailto:KIM.M.LOWRY@cbp.dhs.gov] DHS-17-0077-A-000153 Sent: Friday, April 14, 2017 12:02 PM To: Peisch, Greta (Finance) < Cc: PICKEL, JOHN < b(6) finance.senate.gov > b(6) @cbp.dhs.gov>; Magnus, Rachel b(6) @oig.dhs.gov > Subject: RE: Response on Twitter summons Hi Greta To follow up on our conversation yesterday... It is my understanding that the OIG opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The OIG has the lead for all three cases. I have included Rachel Magnus is the OIG congressional poc and I have cc'd her above. Also, her phone number is 202 -632 - b(6) Let me know if this helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS-OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M [mailto b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) < b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I re-read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M DHS-17-0077-A-000154 Subject: RE: Response on Twitter summons HI Kim – I actually don ’t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M [mailto: b(6) @cbp.dhs.gov] Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) < b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M [mailto: @cbp.dhs.gov] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) < b(6) @finance.senate.gov > Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner ’ s response to the Senator ’s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden DHS-17-0077-A-000155 219 Dirksen Senate Building Shaw, Diana From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Cc: Rimon, Laurel Subject: RE: Response on Twitter summons Attachments: 040717 RW Letterto USCBP Twitter C1 Signed Response to RM Wyden.pdf Hi all, Ijust received from congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol?the summons was initiated by CBP's ()l?lice of Professional Responsibility?s (OPR) Cyher Investigations group. in conjunction with CBP's Special Agent in Charge. Miami. FL. and with assistance from the Department of Homeland Security?s (DI IS) Of?ce of Inspector General (Ol(i) Cyber. It was focused on potential internal misconduct which is ()l?lt?s mandate. On April 7. 2017. Di lS-Olti assumed l'ull investigativejurisdiction over this investigation. On Friday. April 7. 3017. \tithdrew the summons and as a result. 'l'wittet' voluntarily dismissed all claims. resolving the litigation. Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Roth, John Sibjed: FW: Response on Twitter summons This is the email chain between CBP and the Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Peisch, Greta (Finance) a: Magius, Radiei Sibject: RE: Raponse on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: 1. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc?d her above. Also, her phone number is 202-632- Let me know ifthis helps further clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Pe'sch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM Subjed: RE: Rsponse on Twitter summons So, the sentence" On April 7, 2017, assumed full investigative jurisdiction over this investigation" seems to mean that the original matter was transferred completely to DHS-OIG, not that a new investigation was opened intothe "original" investigation. Can you confirm that DHS-OIG is now investigating the original investigation conducted by CPR and the issuance of the summons (and not the original emails)? Greta ?rrom= Lowav. mm mm Sent: Thursday, April 13, 2017 5:11 PM Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @cbp.dhs.gov ] @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 12:07 PM To: Peisch, Greta (Finance) @finance.senate.gov> b(6) Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000158 ?nittd genus Eatnatt COMMITTEE ON FINANCE WASHINGTON, DC 20510?6200 April 7, 2017 Kevin K. McAleenan Acting Commissioner US. Customs and Border Protection 1300 Ave. NW Washington, DC 20229 Dear Acting Commissioner McAleenan: I am gravely alarmed by the summons that Customs and Border Protection (CBP) transmitted to Twitter on March 14, 2017, regarding the Twitter account Not only was the summons blatantly inconsistent with the cited investigatory authority, section 509 of the Tariff Act of 1930 (19 U.S.C. 1509), but it appeared to be a disturbing threat to free Speech and whistleblower protections. Notwithstanding the withdrawal of the summons on April 7, 201?, I request that you conduct an intemal review into why and how CBP issued the summons and report on the results of that review. CBP has certain investigatory powers related to its enforcement of US. trade laws, but the summons at issue does not relate to such enforcement. lam a strong proponents of aggressive enforcement of our trade laws. Section 509 of the Tariff Act is among the important investigatory powers CBP uses to execute this critical function. Under that authority, CBP can issue a summons to parties who possess records related to the importation of merchandise into the United States to ensure that appropriate duties and fees have been paid and that all US. trade laws have been complied with. According to a complaint ?led by Twitter, the summons at issue requested that Twitter produce ?[a]11 records regarding the [T]witter account to include, User names, account login, phone number, mailing addresses, and LP. addresses.? The Twitter account currently describes itself as ?Immigration resistance . Team 2.0 1/2 Not the views of DHS or USCIS. Old fellow drank russian soup. #altgov." The account appears to comment on US. immigration policy and other current events, often critical of the current administration. On its face, request for information on the Twitter account appeared completely unrelated to the authority cited for the summons. Even more concerning is the possibility that CBP requested this information to learn if the accountholder(s) are employed by the Department of Homeland Security in order to take retaliatory action or otherwise squelch the exercise of First Amendment right to comment on US. policy, and to make those comments anonymously. If that is the case, it raises serious concerns regarding potential violations of law that must be addressed by CBP. I know that you have long history of distinguished service in CBP and that you care about its integrity and mission. 1 hope that you will take swift action to investigate the circumstances that led to the issuance of the summons, including whether the decision involved executive branch of?cials outside of CBP. I look forward to discussing the results of that review. Sincerely, aka/Me Ron Wyden Ranking Member 1300 Avenue, NW Washington. DC 20229 PA TAG: a?f U.S. Customs and ,3 Border Protection '2017 Commissioner The Honorable Ron Wyden Ranking Member Committee on Finance United States Senate Washington, DC 20510 Dear Ranking Member Wyden: This is in response to your April 7, 2017 correspondence regarding the summons U.S. Customs and Border Protection (CBP) issued to Twitter, Inc. on March 14, 2017. My staff reached out to your of?ce on April 7, 2017, to provide information regarding the summons, and I had the opportunity to speak with your Trade Counsel, Ms. Greta Peisch. The investigation which prompted the issuance ofthe summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance from the Department of Homeland Security?s (DI-IS) Of?ce of Inspector General (OIG) Cyber. It was Focused on potential internal misconduct which is mandate. On April 7, 2017, assumed full investigativejurisdiction over this investigation. On Friday, April 7, 2017, CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Thank you again for your interest in this important matter. We stand ready to brief and discuss this issue further at your convenience. Sincerely, Kevin K. McAleenan Acting Commissioner The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation.  Morales, Arlen From: Morales, Arlen Sent: Friday, April 7, 2017 2:50 PM To: Roth, John; Shaw, Diana; DHS-OIG Office of Public Affairs Subject: RE: CBP OPR whistleblower investigation FYI: http://time.com/4731403/twitter -donald-trump-alt-uscis-lawsuit/ Twitter Drops Lawsuit Against U.S. Government Over Anti-Trump Account (SAN FRANCISCO) — Twitter Inc on Friday dropped a lawsuit it filed the previous day against the U.S. government, saying the government had withdrawn a summons for records about who was behind an account critical of President Donald Trump. A lawyer for the social media company, Mark Flanagan, wrote in court papers that a U.S. Justice Department lawyer told Twitter about the withdrawal of the summons on Friday and that the demand "no longer has any force or effect." It was not immediately clear why the government had withdrawn the summons or whether it had closed an investigation it said it was conducting. The Justice Department, which defends federal agencies in court, declined to comment. The Department of Homeland Security, which issued the summons, had no immediate comment. Twitter cited freedom of speech as a basis for not turning over records about the account, @ALT_uscis. The people behind the account have not disclosed their identities, but the use of "ALT" with a government agency acronym has led many to assume government employees are behind such tweets. The lawsuit said the account "claims to be" the work of at least one federal immigration employee. The acronym U.S. CIS refers to U.S. Citizenship and Immigration Services, and the account describes itself as "immigration resistance." Trump has vowed to build a wall along the U.S. border with Mexico and has promised to deport millions of illegal immigrants. Following Trump's inauguration in January, anonymous Twitter feeds that borrowed the names and logos of more than a dozen U.S. government agencies appeared to challenge the president's views on climate change and other issues. They called themselves "alt" accounts. A Twitter spokesman declined to comment beyond the court papers. The lawsuit gave Twitter a chance to assume a favorite role as a defender of free speech, offering a respite for a company that has struggled recently to expand its audience, excite investors or attract new revenue streams. On Thursday, Senator Ron Wyden, an Oregon Democrat, said in a statement that the summons was a waste of DHS-17-0077-A-000163 resources to try to uncover an anonymous critic, and he called on the Homeland Security inspector general to investigate who directed the "witch hunt." Arlen M. Morales I Pub'2c Affairs 202.032 b(6) I 202.200 b(6) Of?ce of Inspector General I DHS ?5 Subscribe to Email Alerts From: Roth, John Sent: Friday, April 07, 2017 10:16 AM To: Shaw, Diana; Morales, Arlen; DHS-OIG Of?ce of Public Affairs Subject: FW: CBP OPR whistleblower investigation FYI, in the event we get inquiries from the press or the hill. From: Roth, John Sent: Friday, April 07, 2017 10:06 AM To: Rimon, Laurel; Oosterbaan, Andrew; McGunagle, Dennis; 'Kelly, John Subject: RE: CBP OPR whistleblower investigation Thanks. Copying Dennis and John as well. From: Rimon, Laurel Sent: Friday, April 07, 2017 10:04 AM To: Roth, John; Oosterbaan, Andrew Subject: RE: CBP OPR whistleblower investigation From: Roth, John Sent: Thursday, April 06, 2017 6:14 PM To: Rimon, Laurel; Oosterbaan, Andrew Subject: CBP OPR whistleblower investigation Drew and Laurel: This afternoon I learned that CBP OPR is attempting to subpoena Twitter for the identity of the individuals using an account named or ?alt-Immigration,? which purports to be an account run by DHS employees critical of current DHS policies. I do not know whether any sensitive government information was disclosed. As you know, there is a fairly nuanced line between investigating improper disclosure of government information and a disclosure of government waste, misconduct, etc., protected by the Whistleblower Protection Act, and it requires a fairly sophisticated legal analysis, given the complex state of the law. b(5) b(5) Laurel – For your awareness. Once we get more information we should regroup and determine next steps. John Roth Inspector General Department of Homeland Security (202) 254- b(6) (office) (202) 345- (mobile) b(6)  DHS-17-0077-A-000165  Shaw, Diana From: Shaw, Diana Sent: Thursday, April 27, 2017 1:05 PM To: Roth, John Cc: Magnus, Rachel; Balaban, Dorothy Subject: New Request to Investigate CBP Twitter Summons Attachments: Rep. Clark Letter to DHS IG John Roth.pdf; Clark - Response - twitter summons.docx Hi John, We received the attached request from Representative Clark today. Attached is a draft response. Please let us know if you have any revisions. Thanks, Diana Diana R. Shaw Assistant Counsel to the Inspector General U.S. Department of Homeland Security Office of Inspector General (O): 202-254 (C): 202-492 b(6) b(6) b(6) @oig.dhs.gov This message and any attachments may contain attorney- client communications, attorney work product, agency deliberative communications, and information protected by the Privacy Act of 1974, as amended, all of which may be privileged and not subject to disclosure outside the agency or to the public. Please consult with the Office of Counsel, Office of the Inspector General, Department of Homeland Security before disclosing any information contained in this email.  DHS-17-0077-A-000167 Requester’s Name: Evers FOIA/PA NO.: 2017-IGFO-00114 1 PAGE(S) OF DOCUMENT(S) WITHHELD IN FULL (WIF) EXEMPTIONS CITED b(5); b(6) DHS-17-0077-A-000168 WAmron Omcez 1415 Lonawourn Baum (202) 225-2836 Fax. l202) 2260092 ON APPROPRIATIONS SUBCOMMITTEE ON LABOR, HEALTH AND HUMAN SERVICES. EDUCATION Omen: 701 Concerto Avenue. Sun: 101 CAmroca. MA 02138 1617) 354-0252 FAX: (617: 354-1466 SUBCOMMITTEE 0N TRANSPORTATION. HOUSING AND URBAN DEVELOPMENT DEMOCRATIC STEERING AND POLICY COMMITTEE CLARK ?gafgr?fiiggi? talherineclarkhouugov CONGRESS OF THE UNITED STATES 5TH DISTRICT OF MASSACHUSETTS April 26, 2017 The Honorable John Roth Inspector General United States Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 Dear Inspector General Roth, 1 write today to request that you open an investigation into the potential misuse of an administrative summons by United States Department of Homeland Security (DHS) employees. On March 14, 2017, United States Customs and Border Protection (CPB) Special Agent Adam Hoffman issued a summons to Twitter, Inc. ordering the production of ?[a]ll records regarding the twitter account This summons was signed by CPB Special Agent in Charge Stephen Caruso. Based on publicly available facts, it appears this summons was not authorized by law. The statute that was cited as the legal authority for this summons is section 1509 of title 19, United States Code (19 USC 1509). Section 1509 authorizes United States Customs and Border Protection (formerly the US. Customs Service) to require the production of records related to ?any investigation or inquiry conducted for the purpose of ascertaining the correctness of any entry, for determining the liability of any person for duty, fees and taxes due or duties, fees and taxes which may be due the United States, for determining liability for ?nes and penalties, or for insuring compliance with the laws of the United States administered by the United States Customs Congress granted the authority provided in 19 USC 1509 to ensure that Customs and Border Protection could acquire the information necessary to enforce the customs laws of the United States. In fact, the sanction for not complying with section 1509 is that the person may be prohibited from importing merchandise into the United States. The summons issued by Agents Hoffman and Caruso does not specify what merchandise was attempting to import into the United States. Nor does it specify what law administered by United States Customs and Border Protection they were attempting to enforce when they requested records relating to the identity of the owner of 0N RECYCLED PAPER II Absent a showing that the section 1509 summons issued to Twitter, Inc. was reasonably related to an investigation into the enforcement of US. customs law, it would appear that this summons was used for an unauthorized purpose to chill political speech. It is possible that Agents Hoffman and Caruso were conducting an investigation into the identity of to detemtine whether the owner of that account is an employee of the Department of Homeland Security. There are of course circumstances where such an investigation could necessitate acquiring a court order to legally compel Twitter, Inc. to produce identity. However, I can think of no scenario in which section 1509 would form the legal basis for such an order, and in fact the Department of Justice has declined to defend this summons in court. In light of these facts, I request that you conduct an immediate investigation into the circumstances surrounding the issuance of the section 1509 summons issued to Twitter, Inc. on March 14, 2017. This review should include an inquiry into whether any other government official directed or pressured Agents Hof?nan and Caruso to issue this summons. I also request that you provide a report to Congress detailing the findings of your investigation, the actions you have taken in response to those ?ndings, and any recommendations you have for preventing future misuse of section 1509 by Friday, July 28, 2017. Furthermore, because the summons contains a provision instructing the recipient to not ?disclose the existence of this summons for an inde?nite period of time,? I am concerned that others may have been subjected to unlawful summons in the past, but have not come forward. In order to assure the American public that there have been no other abuses, I request that your of?ce conduct a review of the Department of Homeland Security?s training programs, protocols, and review process for the issuance of an administrative summons or subpoena to ensure the Department as a whole is in compliance with federal law. This review should include an examination of all administrative summons or subpoenas issued by DHS in the past 5 years. Please submit this report no later than April 26, 2018. A failure to remedy this misuse of authority could have rami?cations well beyond this speci?c case. From threats of rape and murder that force women to ?ee their homes, to identity theft and human traf?cking, far too many Americans are subjected to criminal activity that is carried out, at least in part, over the intemet. The relationship between law enforcement and the technology companies that help collect evidence of criminal activity is critical to protecting the victims of these crimes. This misuse of authority risks undermining that relationship and eroding the American pubiic?s faith that law enforcement can use the tools Congress has provided to combat online crime responsibly. Thank you for attending to this matter. I look forward to reviewing your ?ndings.  LOWRY, KIM M From: LOWRY, KIM M Sent: Tuesday, April 18, 2017 2:42 PM To: Shaw, Diana Subject: FW: Wyden Incoming and Outgoing Attachments: 040717 RW Letter to USCBP Twitter Summons.pdf; C1 Signed Response to RM Wyden.pdf Hi Diana, It was a pleasure to meet you today! Attached are the incoming and outgoing letters regarding the Twitter issue. Let me know if you need additional information or have any questions. Thank you Kim From: ANDREWS, ROBERT B. Sent: Tuesday, April 18, 2017 2:41 PM To: LOWRY, KIM M b(6) @cbp.dhs.gov> Subject: Wyden Incoming and Outgoing Attached. Please let me know if you have any questions. Thank you, Ben 202-344- b(6)  DHS-17-0077-A-000171 ?nittd genus Eatnatt COMMITTEE ON FINANCE WASHINGTON, DC 20510?6200 April 7, 2017 Kevin K. McAleenan Acting Commissioner US. Customs and Border Protection 1300 Ave. NW Washington, DC 20229 Dear Acting Commissioner McAleenan: I am gravely alarmed by the summons that Customs and Border Protection (CBP) transmitted to Twitter on March 14, 2017, regarding the Twitter account Not only was the summons blatantly inconsistent with the cited investigatory authority, section 509 of the Tariff Act of 1930 (19 U.S.C. 1509), but it appeared to be a disturbing threat to free Speech and whistleblower protections. Notwithstanding the withdrawal of the summons on April 7, 201?, I request that you conduct an intemal review into why and how CBP issued the summons and report on the results of that review. CBP has certain investigatory powers related to its enforcement of US. trade laws, but the summons at issue does not relate to such enforcement. lam a strong proponents of aggressive enforcement of our trade laws. Section 509 of the Tariff Act is among the important investigatory powers CBP uses to execute this critical function. Under that authority, CBP can issue a summons to parties who possess records related to the importation of merchandise into the United States to ensure that appropriate duties and fees have been paid and that all US. trade laws have been complied with. According to a complaint ?led by Twitter, the summons at issue requested that Twitter produce ?[a]11 records regarding the [T]witter account to include, User names, account login, phone number, mailing addresses, and LP. addresses.? The Twitter account currently describes itself as ?Immigration resistance . Team 2.0 1/2 Not the views of DHS or USCIS. Old fellow drank russian soup. #altgov." The account appears to comment on US. immigration policy and other current events, often critical of the current administration. On its face, request for information on the Twitter account appeared completely unrelated to the authority cited for the summons. Even more concerning is the possibility that CBP requested this information to learn if the accountholder(s) are employed by the Department of Homeland Security in order to take retaliatory action or otherwise squelch the exercise of First Amendment right to comment on US. policy, and to make those comments anonymously. If that is the case, it raises serious concerns regarding potential violations of law that must be addressed by CBP. I know that you have long history of distinguished service in CBP and that you care about its integrity and mission. 1 hope that you will take swift action to investigate the circumstances that led to the issuance of the summons, including whether the decision involved executive branch of?cials outside of CBP. I look forward to discussing the results of that review. Sincerely, new? Ron Wyden Ranking Member 1300 Avenue, NW Washington. DC 20229 PA TAG: a?f U.S. Customs and ,3 Border Protection '2017 Commissioner The Honorable Ron Wyden Ranking Member Committee on Finance United States Senate Washington, DC 20510 Dear Ranking Member Wyden: This is in response to your April 7, 2017 correspondence regarding the summons U.S. Customs and Border Protection (CBP) issued to Twitter, Inc. on March 14, 2017. My staff reached out to your of?ce on April 7, 2017, to provide information regarding the summons, and I had the opportunity to speak with your Trade Counsel, Ms. Greta Peisch. The investigation which prompted the issuance ofthe summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance from the Department of Homeland Security?s (DI-IS) Of?ce of Inspector General (OIG) Cyber. It was Focused on potential internal misconduct which is mandate. On April 7, 2017, assumed full investigativejurisdiction over this investigation. On Friday, April 7, 2017, CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. Thank you again for your interest in this important matter. We stand ready to brief and discuss this issue further at your convenience. Sincerely, Kevin K. McAleenan Acting Commissioner Oosterbaan, Andrew From: Oosterbaan, Andrew Sent: Tuesday, April 18, 2017 6:00 PM To: Shaw, Diana; Roth, John; Kelly, John Cc: Rimon, Laurel; Steel, Chad; McGunagle, Dennis Subject: RE: Response on Twitter summons From: Shaw, Diana Sent: Tuesday, April 18, 2017 3:15:16 PM To: Roth, John; Kelly, John; Oosterbaan, Andrew Rimon, Laurel Subject: RE: Raponse on Twitter summons Hi all, Ijust received from CBP's congressional affairs person the letter request they received from Senator Wyden on the CBP Twitter summons issue, as well as CBP's response (see attached letters). Below is a snapshot of the relevant portion of CBP's response: The investigation which prompted the issuance ol?the summons was initiated by CBl?s ()l?licc ol? l?rol?essional Responsibility?s (OPR) Cyber Investigations group. in conjunction with CBP's Special Agent in Charge. Miami. FL. and with assistance l'rom the Department of Homeland Security?s (l)l ()l?licc ol? Inspector General (GIG) (?yheiz It was loeuscd on potential internal misconduct which is mandate. On April 7. lel 7. Di assumed l'ull investigative jurisdiction over this investigation. On l?riday~ April 7. 2017. CBP withdrew the summons and as a result. 'l?witter dismissed all claims. resolving the litigation. b(5) Thanks, Diana From: Shaw, Diana Sent: Tuaday, April 18, 2017 8:12 AM To: Rodi, John sti?ed: FW: Response on Twitter summons This is the email chain between CBP andthe Senate Finance Committee person about the scope of our Twitter investigation From: LOWRY, KIM Sent: Friday, April 14, 2017 12:02:29 PM To: Pe?sch, Greta (?nance) 0: PICKEL, Magius, Radiel Sibject: RE: Response on Twitter summons Hi Greta To follow up on our conversation It is my understanding that the 010 opened three separate investigations regarding the following: I. Original Case 2. Use of authority in this case 3. DHS use of authority across the board The 010 has the lead for all three cases. I have included Rachel Magnus is the 010 congressional poc and I have cc'd her above. Also. her phone number is 202?63 2- Let me know ifthis helps funher clarify or If you have additional questions. I am happy to look into it more. Thank you Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 5:17:50 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons So, the sentence “ On April 7, 2017, DHS -OIG assumed full investigative jurisdiction over this investigation ” seems to mean that the original matter was transferred completely to DHS- OIG, not that a new investigation was opened into the “ original ” investigation. Can you confirm that DHS -OIG is now investigating the original investigation conducted by OPR and the issuance of the summons (and not the original emails)? Greta From: LOWRY, KIM M b(6) Sent: Thursday, April 13, 2017 5:11 PM To: Peisch, Greta (Finance) b(6) @cbp.dhs.gov ] @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta I re- read the Acting Commissioner's response, the second to the last paragraph mentions that we are looking into the matter. Would it help to provide more details regarding what we are looking into and current guidance? After we look into the matter, I would also see us circling back to inform you of what we found out and what the next actions are if there are any. First though, it sounds like you would like to know more about what we are doing in looking into the matter. Let me know if I am off base ... If not I will find out. Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 4:37:34 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons HI Kim – I actually don’ t think I will be available then, but perhaps we could try for tomorrow? I will be out of the office then as well, but I would like to connect sooner rather than later. From: LOWRY, KIM M [ @cbp.dhs.gov ] b(6) Sent: Thursday, April 13, 2017 4:07 PM To: Peisch, Greta (Finance) b(6) @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta Sorry I forgot to call. I lost track of time painting a room. Are you available in an hour? Thanks Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 12:17:11 PM To: LOWRY, KIM M Subject: RE: Response on Twitter summons 3:15 is a bit better if that works for you. From: LOWRY, KIM M b(6) @cbp.dhs.gov ] Sent: Thursday, April 13, 2017 12:07 PM b(6) To: Peisch, Greta (Finance) < @finance.senate.gov> Subject: RE: Response on Twitter summons Hi Greta I am out of the office. I can call you this afternoon. Are you free around 3 pm? Thx! Kim From: Peisch, Greta (Finance) Sent: Thursday, April 13, 2017 11:01:26 AM To: LOWRY, KIM M Subject: Response on Twitter summons Hi Kim – I saw that John was out and was wondering if I could chat with you (or whoever is most appropriate) regarding the Commissioner’s response to the Senator’ s letter. Let me know if you are available. Greta Greta Peisch International Trade Counsel Senate Finance Committee Senator Ron Wyden 219 Dirksen Senate Building b(6) DHS-17-0077-A-000176 The investigation which prompted the issuance of the summons was initiated by Office of Professional Responsibility?s (OPR) Cyber Investigations group, in conjunction with Special Agent in Charge, Miami, FL, and with assistance From the Department of Homeland Security's (DHS) Of?ce of Inspector General (01G) Cyber. It was focused on potential internal misconduct which is OPR's mandate. On April 7, 2017. DHS-OIG assumed full investigativejurisdiction over this investigation. On Friday, April 7. 2017. CBP withdrew the summons and as a result, Twitter voluntarily dismissed all claims, resolving the litigation. U.S. Department of Homeland Security National Records Center P.O. Box 648010 Lee's Summit, MO 64064-8010 U.S. Citizenship and Immigration Services November 1, 2018 COW2017000442 Austin R. Evers American Oversight 1030 15th Street NW, Ste B255 Washington, DC 20005 Dear Austin R. Evers: This is in response to your Freedom of Information Act/Privacy Act (FOIA/PA) request received in this office April 7, 2017 regarding the following: o All records relating to the decision to use administrative or law-enforcement tools to seek information regarding the @ALT_ USCIS Twitter account or to serve on Twitter the summons that is the subject of the lawsuit. o Any analysis concerning any basis for using CBP's subpoena authority under 19 U.S.C.? 1509 for purposes other than obtaining information about the importation of goods. o All policies, guidelines, or procedures regarding the circumstances where DHS or its component agencies may use administrative or law-enforcement authorities to seek to unmask or reveal anonymous speech concerning DHS or its operations. We have completed the review of all documents and have identified 155 pages that are responsive to your request. Enclosed are 102 pages released in their entirety and 53 pages released in part. We have reviewed and have determined to release all information except those portions that are exempt pursuant to 5 U.S.C. ? 552 (b)(5), (b)(6) and (b)(7)(E) of the FOIA. Exemption (b)(5) provides protection for inter-agency or intra-agency memoranda or letters, which would not be available by law to a party other than an agency in litigation with the agency. The types of documents and/or information we have withheld under this exemption may consist of documents containing pre-decisional information, documents or other memoranda prepared in contemplation of litigation, or confidential communications between attorney and client. Exemption (b)(6) permits the government to withhold all information about individuals in personnel, medical and similar files where the disclosure of such information would constitute a clearly unwarranted invasion of personal privacy. The types of documents and/or information we have withheld may consist of birth certificates, naturalization certificates, drivers' licenses, social security numbers, home addresses, dates of birth, or various other documents and/or information belonging to a third party that are considered personal. Exemption (b)(7)(E) provides protection for records or information for law enforcement purposes which would disclose techniques and procedures for law enforcement investigations or prosecutions, or would disclose guidelines for law enforcement investigations or prosecutions if such disclosure could reasonably be expected to risk circumvention of the law. The types of documents and/or information we have withheld could consist of law enforcement systems checks, manuals, checkpoint locations, surveillance techniques, and various other documents. www.uscis.gov VERSIGHT COW2017000442 Page 2 As a matter of administrative discretion, we are releasing computer codes found on system screen prints previously withheld under exemption b(2). There may be additional documents that contain discretionary releases of exempt information. We will identify discretionary releases within the record. These discretionary releases do not waive our ability to invoke applicable FOIA exemptions for similar or related information in the future. The enclosed record consists of the best reproducible copies available. Certain pages may contain marks that appear to be blacked-out information. Such black marks would have been present prior to our receipt of the file and are not information we have withheld under the provisions of the FOIA or PA. You have the right to file an administrative appeal within 90 days of the date of this letter. By filing an appeal, you preserve your rights under FOIA and give the agency a chance to review and reconsider your request and the agency's decision. You may file an administrative FOIA appeal to USCIS at: USCIS FOIA/PA Appeals Office, 150 Space Center Loop, Suite 500, Lee's Summit, MO 64064-2139. Both the letter and the envelope should be clearly marked "Freedom of Information Act Appeal." If you would like to discuss our response before filing an appeal to attempt to resolve your dispute without going through the appeals process, you may contact our FOIA Public Liaison, Jill Eggleston, for assistance at: U.S. Citizenship and Immigration Services National Records Center, FOIA/PA Office P. O. Box 648010 Lee's Summit, MO 64064-8010 Telephone: 1-800-375-5283 E-Mail: FOIAPAQuestions@uscis.dhs.gov If you are unable to resolve your FOIA dispute through our FOIA Public Liaison, the Office of Government Information Services (OGIS), the Federal FOIA Ombudsman's office, offers mediation services to help resolve disputes between FOIA requesters and Federal Agencies. The OGIS does not have the authority to handle requests made under the Privacy Act of 1974. The contact information for OGIS is: Office of Government Information Services National Archives and Records Administration 8601 Adelphi Road - OGIS College Park, MD 20740-6001 Telephone: 202-741-5770 877-684-6448 Email: OGIS@NARA.GOV Website: OGIS.ARCHIVES.GOV The National Records Center does not process petitions, applications or any other type of benefit under the Immigration and Nationality Act. If you have questions or wish to submit documentation relating to a matter pending with the bureau, you must address these issues with your nearest District Office. A v1 )I Subject:Twitter lawsuit Hi Bennett-I knowyou guysare working on this lawsuitand were workingon a summaryfor OGC. Do you have anythingyoucanshareon that front? Thanks,Molly ' 1 Atvlf ~ICA'\I pVERSIGHT DHS-17-0077-B-000001 1 April 7, 2017 Emai,1s with Complaint Attached From: Groom,MollyM Sent: Friday,April07, 2,017 7:40 AM To: Gregory,PeterD; Flynn,PatriciaH; Tournay,FrederickH (Fred) Subject: FW:TwitterNDCASuit Importance: High . Ok-here's the information I received. From: COUREY, MARCBENNETT (OCC) Sent: Friday,April07, 2017 8:36 AM To: Groom,MollyM Cc: FALK,SCOTTK (OCC);HIGHSMITH, ANNMARIE(OCC) Subject: FW:Twitter NDCASuit Importance: High Molly-As requested. Feelfree to call to discuss. Thanks. (b)(6) fk11netlC(,urey CBI' r\ssocialt:Chi,.frwmsrl fF11finJncn1 and Operations) T. (202) 344-2178 bcnncttcoun:waidhs.gov ** Attorney\Vurkl'rodu,t / r\Uomcy-Clientl'rivik-gt.doo tf From:COUREY, MARCBENNETT(OCC) Sent:Thursday,April 6, 2017 7:16 PM To: Maher, Joseph Cc: Palmer, David;Browne, Rene;FALK, SCOTTK (OCC); HIGHSMITH,ANNMARIE(OCC) ; KESSLER, LESLEYANNE (OCC) Subject:Twitter NDCASuit Importance:High Joe'- We wanted to ensure that you have awarenessof litigation filed today that is receiving media attention. On April 6, 2017, Twitter, Inc. filed a complaint in the United States District Court for the Northern District of California to "prevent the U.S.Department of HomelandSecurity ("DHS"), U.S.Customsand Border Protection ("CBP"),and the individual Defendantsfrom unlawfully abusing a limited-purpose investigatory tool to try to unmask the real identity of one or more persons who have been using Twitter's social media platform, and specificallya Twitter account named @ALT_USCIS, to expresspublic criticism of the Department and the current Administration." The complaint allegesthat CBPimproperly issueda summonsto obtain from Twitter information about personswho created the "alt" account in question. The complaint assertsthat the "alt" accounts were first created after the inauguration, and describesthem as a First Amendment platform for current employeeswho disagreewith the Administration. The AMf H CAr\ PVERSIGHT DHS-17-0077-B-000002 2 complaint includes screen shots of various "alt" account tweets and a selection of@alt-USCIS tweets. It states that anonymity is crucial for this type of speech. Count One of the complaint seeks a Declaratory Judgment that CBP's authority under 19 U.S.C. ? 1509, the statute authorizing the summons at issue, is limited to investigations relating to importations of merchandise, and that even if the purpose was proper, Twitter accounts are not "records" as provided for in ? 1509. Twitter also alleges that the summons violates the "Stored Communications Act", 18 USC? 2701, which pertains to users' legitimate interest in th~ confidentiality of electronic communications . Count Two seeks a Declaratory Judgment that the First Amendment bars "unmasking" anonymous speakers, and that CBPcannot _meet the stringent standard applied to the government's efforts to unmask anonymous speakers. Twitter claims that doing so would chill the Twitter users' constitutionally protected right to speak anonymously. Twitter asks the court to: l. Declare that summons is unenforceable because it's not authorized under? 1509; 2. Declare that the summons violates the First Amendment; 3. Issue an Order nullifying the summons; 4. Award plaintiff its costs and attorney's fees; and 5. Grant such other relief that court may deem proper . (b)(5) BennettCourcy CBP Associat.:ChicfCou11sd T. (202) 344-2178 ** AltomcyWorkoro( ou---..a .~'::'-':'~=~=!.!:. (b)(6) \ A~/f HIC,AN PVERSIGHT DHS-17-0077-B-000003 3 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page. 1 of 25 /. 1 2 3 4 5 6 7 SETH P. WAXMAN(pro hac vice pending) seth.waxman@wilmerhale.com PATRICK J. CAROME (pro hac vice pending) patrick.carome@wilmerhale.com ARI HOLTZBLATT (pro hac vice pending) ari.holtzblatt@wilmerhale.com WILMERCUTLERPICKERING HALE AND DORR LLP 1875 PennsylvaniaAvenue, NW Washington,D.C. 20006 Telephone: (202) 663-6000 Facsimile: (202) 663-63~3 8 MARK D. FLANAGAN(CA SBN 130303) mark.flanagan@wilmerhale.com o WILMERCUTLERPICKERING HALE AND DORR LLP 950 Page Mill Road Palo Alto, California94304 Telephone: (650) 858-6000 Facsimile: (650) 858-6100 Attorneysfor Plaintiff TWITTER,INC. UNITEDSTATESDISTRICTCQURT NORTHERNDISTRICTOF CALIFORNIA 9 O TWITTER, INC., 1 . Plaintiff, 11 Case No. v. 12 13 U.S. DEPARTMENTOF HOMELAND 14 SECURITY;U.S. CUSTOMSAND , BORDERPROTECTION;JOHN F. KELLY, ' 15 in his official capacityas Secretaryof HomelandSecurity;KEVINK. 16 MCALEENAN,in his official capacity as Acting Commissioner,U.S. Customs and 17 Border Protection;STEPHENP. CARUSO, in his official capacity as SpecialAgent In 18 Charge,U.S. Customs and BorderProtection; 19 and ADAMHOFFMAN,in his official capacity as SpecialAgent, U.S. Customs'and 20 Border Protection, 21 Defendants. 22 23 COMPLAINT PlaintiffTwitter, Inc. ("Twitter"),by and through its attorneys,hereby alleges: 24 25 INTRODUCTION l. This is.an action to prevent the U.S. Departmentof HomelandSecurity ("OHS"), 26 U.S. Customs and'BorderProtection("CBP"), and the individualDefendantsfrom unlawfu!ly 27 abusing a limited-purposeinvestigatorytool to try to unmaskthe real identity of one or more. 28 persons who have been using Twitter's social media platform,and specifo::all/a Twitter account AMU pVE Complaint SIGHT DHS-17-0077-B-000004 4 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 2 of 25 named@ALT_USCIS,to express public criticismof the Departmentand the current 2 Administration.The rights of free speechaffordedTwitter's users and Twitter itself under the 3 First Amendmentof the U.S. Constitutionincludea right to disseminatesuch anonymous or 4 pseudonymouspoliticalspeech. In these circumstances, Defendantsmay not compelTwitter to S disclose informationregardingthe real identitiesof these users without first demonstratingthat 6 some criminalor civil offense has been committed, that unmaskingthe users' identityis the least 7 restrictivemeans for investigatingthat offense, that the demand for this informationis not 8 motivatedby~ desire to suppress free speech, and that the interestsof pursuingthat investigation 9 outweighthe importantFirst Amendmentrights of Twitterand its users. But Defendantshave , I 10 .not come close to makingany of those showings. And even if Defendantscould qtherwise 11 demonstratean appropriatebasis for impairingthe First Amendmentinterestsof Twitter and its 12 users, they certainlymay not do so using the particularinvestigatorytool employedhe.re-which 13 Congressauthorizedsolely to ensure compliancewith federallaws concerningimported 14 merchandise-because it is apparentthat whateverinvestigationDefendantsare conducting here 15 does not pertainto importedmerchandise. 16 2. In the days and weeks followingthe inaugurationof PresidentDonaldJ. Trump, a 17 new and innovativeclass of Americanspeakersemergedon Twitter's ubiquitousonline 18 platform: speakerswho purport to be currentor formeremployeesoffederal agencies,or others I9 with special insightsabout the agencies, who provideviews and commentarythat is often 20 vigorouslyopposed, resistant, or "alternative" to the official actions and policiesof the new 21 Administration. Typically, these so-called"alternativeagency" accountsare named and self- 22 de.scribedby their users in a mannerthat both (a) identifiesthe particularfederalagency that the 23 user seeks primarilyto criticize and-with whichthe user purportsto have significantknowledge, 24 and (b) proclaimsthat the user is not an officialvoice or spokespersonfor the agency. Examples 25 of these accountsinclude@alt_labor,which purportsto provide informedbut unofficial 26 commentaryon the U.S. DepartmentLabor, and @blm_alt, which does the same for the federal 27 Bureau of Land!'-1anagement.Dozensof such accountshave sprung up, and many of them are 28 actively used to disseminatecriticismof the Administrationand its policies: Manyof these 2 '\fv'-f I pVE ~ SIGHT Complaint DHS-17-0077-B-000005 5 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 3 of 25 accountshave attracted large audiencesof other Twitter users ("followers"), often numberingin the tens of thousandsor more. 2 o J 3 Like many Twitter users, those who speak through these "alternativeagency" 3. 4 accountsdo so pseudonymously,often going to considerablelengthsto avoid disclosing their 5 real identities. The motivationsthese users have for preservingtheir anonymitypresumably 6 includea desire to speak freely and withoutthe fear of negative_consequencesthat may flow 7 from being identifiedas the source of controversialviews and commentaryconcerningthe 8 Administrationand its agencies. Such fears are likely to be especiallygreat for users of 9 "alternativeagency" accounts who are currentlyemployedby the very agencythat is a principal I ' 10 target of the commentary,in light of the retaliation, harassment, or even loss of livelihood that 11 might occur if their real identitiesbecameknownto their superiors. 4. 12 One such "alternativeagency" account is @ALT_USCIS. Like other accounts of . 13 this sort, @ALT_USCISclaims to be run by one or more current governmentemployees-_in this 14 case, employeesof the United States Citizenshipand ImmigrationS~rvices("USCIS"), a unit 15 withinthe DefendantOHS. And as with other such accounts, the person or personswho 16 establishedand speak through @ALT_USCIS have identifiedthemselvesonly by means of this 17 pseudonymousaccount name. To the best ofTwitter's knowledge,they have not disclosed their 18 real identitiesin any of their public communicationsthrough this account. 5. 19 In the just over two monthssince it was created, @ALT_USCIS has frequently 20 criticizedthe immigrationpoliciesof the new Administration,highlightedwhat the user views as 21 a historyof waste and mismanagementwithin USCIS and OHS, and publicizedfacts that the 22 account's users portray as casting doubt on Administrationpolicies. 23 6. The Defendantsare now threateningthe anonymityof the person(s)speaking 24 throughthe @ALT_USCISaccount. Specifically,on March 14, 2017, they issued and delivered 25 to Twitteran administrativesummons(the "CBP Summons") demandingthat Twitter provide 26 . them recordsthat would unmask, or likely lead to unmasking, the identityof the person(s) responsiblefor the @ALT_USCIS account. The summons was issued by a SpecialAgent in 27 28 3 Af\ff HICA\J PVE SI_GHT 1 Complaint DHS-17-0077-B-000006 6 \ Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 4 of 25 Charge within U.S. Customs and Border Protection,another unit of OHS. The CBP Summons is 2 unlawful and must be enjoined for two reasons. 4 First, the sole statutory authorityCBP invoked in issuingthe summons-19 7. 3 U.S.C. ? 1509-authorizes the agency to compel productionof only a narrow class of records . J : .5 relating to the importationof merchandise. But CBP's investigationof the @ALT_USCIS 6 account plainly has nothing whatsoeverto do with the importationof merchandiseinto the 7 United States. Section 1509thus provides CBP no power to compel Twitter to reveal 8 informationpertainingto the identityof the individual(s)behind the@ALT_USCIS account. 9 8. Second, permittingCBP to pierce the pseudonymof the @ALT_USCIS account 10 would have a grave chilling effect on the speech of that account in particularand on the many 11 other "alternativeagency" accounts that have been created to voice dissent to government 12 policies. The SupremeCourt has long recognizedthe extraordinaryvalue of the kind of speech 13 emanatingfrom these accounts-pure politicalspeech criticizing governmentpolicies and 14 highlightinggovernmentwaste and mismanagement. And the Court has likewiserecognized that 15 anonymityis often essential to fostering such politicalspeech where, as here, the speaker could . 16 face retaliationor retribu~ionif his or her real identitywere linked to the speech. In this context, 17 the CBP Summonsmust be declared unlawful and enjoined absent an evidentiaryshowing by 18 Defendantsthat so~e criminal or civil offense has been committed,that unmaskingthe users_' 19 identity is the least restrictivemeans for investigaiingthat offense, that the demandfor this 20 informationis not motivated by a desire to suppress free speech, and that the interestsof 21 pursuing that investigationoutweigh the importantfree speech rights of Twitte_r and its users. 22 Defendantshave not even attemptedto meet that burden. 23 24 9. this Court declare the summons unlawful and enjoin its enforcement. 25 26 For these and other reasons discussedbelow, Twitter respectfullyrequests that JURISDICTIONANDVENUE I 0. This Court has jurisdiction under 28 U.S.C. ? 1331because this action arises 27 under the First Amendmentto the U.S. Constitution, the AdministrativeProcedureAct ("APA"), 28 the Tariff Act of 1930,as amended, and other Federal statutes. 4 AMf r pvE SIGHT Complaint DHS-17-0077-B-000007 7 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 5 of 25 11. 2 This Court is authorizedto award the requesteddeclaratoryand injunctive relief under the DeclaratoryJudgmentAct, 28 U.S.C. ?? 2201-2202and the APA, 5 U.S.C. ? 706. . 12. 3 Venue is proper in this district pursuantto 28 U.S.C. ? l39l(b)(2) and (e)(l) . A 4 substantialpart of the events giving rise to this claim occurred in this District, and each 5 Defendantis an officeror agency of the United States sued in his.or its official capacity. 6 PARTIES \ 13. 7 Twitter is a Delawarecorporationwith its principalplace of businessat 1355 8 Market Street, San Francisco,CA 94103. Twitter operatesa globa.l platformfor self-expres~ion 9 and communication, with the missionof giving everyonethe power to create and share ideas and 10 informationinstantly. Twiner's more than 300 million active monthlyusers use the platfonn to 11 connectwith others, express ideas, and discovernew information. Hundredsof millions of short \ 12 messages(knownas "Tweets") are posted on Twitter every day. Twitter providesthese services 13 at no chargeto its users. 14. 14 The U.S. Departmentof HomelandSecurity is a cabinet departmentof the United . 15 States federalgovernment. Its stated missions includeantiterrorism, border security, 16 immigrationsand customs, and disaster preventionand management. 15. 17 The U.S. Customsand Border Protectionis an agency within OHS. It is 18 responsiblefor manag.ing and controllingthe 'border of the United States, includingwith respect 19 to importcustoms, immigration,border security,and agriculturalprotection. 20 16. John F. Kelly is the SecretaryofDHS. He is sued in his officialcapacity. 21 17. Kevin K. McAleenanis the Acting Commissionerof CBP. He is sued in his 22 official capacity. 23 18. 24 official capacity. 25 26 19. StephenP. Caruso is a specialagent in charge within CBP. He is sued in his Adam Hoffman is a special agent within the Office of ProfessionalResponsibility of CBP. He is sued in his official capacity. 27 28 5 AMf H ( Ar\ , pVE SIGHT Complaint DHS-17-0077-B-000008 8 Case 3:17-cv-01916 Document.1 Filed 04/06/17 Page 6 of 25 BACKGROUND FACTUAL The EmergenceAnd Popularity Of"Alternative Agency" Accounts On The TwitterPlatform 2 President Donald J. Trump was inauguratedon January 20; 2017. Thatday the 20. 3 4 official Twitter account of the National Park Service retweeted an image comparingthe crowd 5 size at PresidentTrump's inaugurationto-the apparently larger crowd size at President Obama's 6 2009 inauguration. 7 21. As the public began to remark on the agency's retweet, the National ParkService 8 abruptly shut down its own account and sent an internal email to agency employeesexplaining 9 that "[a]II bureausand the department have been directed by [the] incomingadministration to 10 shut down Twitter platforms immediatelyuntil further notice." And PresidentTrump called the 11 acting director of the National Park Serviceto complain about the agency retweeting an 12 unflatteringcomparison of his inauguralcrowd size. The day after the inauguration,the Park 13 Service reactivatedits official account and Tweeted an apology for ''the mistaken [retweets] 14 from our account yesterday."1 / 15 22. Four days after the inauguration, on January 24, 2017, the officialTwitter account 16 for BadlandsNational Park began to Tweet a series of statements about climate change from the 17 @BadlandsNPSaccount. 18 Fi_1 BadlandsNat'I ParkO MIii@BadlandsNPS 19 20 21 Today, the amount of carbon dioxide int~~ atmosphere is higher than at any time ih the last 22 650,000 years..#climate 23 ~m 24 11:40AM o 24 Jan~17 ~j93 , [Jfl.oo~-[3~w.J!l:ili . ---- ------- ~ -- 25 ,26 1 27 2g Lisa Rei~, InteriorDepartmentReactivatesTwillerAccountsAfter ShutdownFollowing POST(Jan. 21, 2017), https://www.washjngtonpost.com/news/powerpost Inauguratwn,W_ASH._ itter-after-retweet-of-smaller-than-usual/wp/2017/0 l /20/mtenor-department-banned-from-tw _term=.4e6d99996772. trump-inauguration-crowd/?utm 6 Af\ff f- '" pVE SIGHT Complaint DHS-17-0077-B-000009 9 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 7 of 25 23. 2 Press reports described the @BadlandsNPSaccount as having gone "rogue," and the National Park Service explainedthat a fonner employee who still had access to the 3 @BadlandsNPSaccount had been responsible for the Tweets. The Park Service quickly 4 removed the unauthorizedTweets and blocked the fonner e~ployee's access. 24. 5 Shortly thereafter,a new wave of Twitter accounts began to appear on the 6 Twitter platform: self-identifiedas expressing"alternative" ideas, views, and infonnation about 7 a particularfederal agency. Although seemingly inspired by the National Park Service's 8 inaugurationday Tweet or by the short-lived takeover ofthe@BadlandsNPS account, these new 9 alternativeagency accounts were not "official" accounts of any governmentagency. Instead, 10 they operated under names such as@blm_alt,@alt_labor, and @RogueEPAstaff. Within 11 weeks, dozens of such accounts had been created, many attractingtens of thousands of followers 12 or more. In some cases, multiple .iitemativeagency accounts appeared for a single agency. I 13 25. While some of these alternative agency accounts appear to be run by fonner 14 federal employeesor activists with no connectionto the government,many of the accounts 15 claim, through their user-createdaccount descriptionsor the content of their Tweets, to be 16 administeredby individualswho are currently employed by the federal agency after which the 17 account is named. 18 26. These self-designatedalternative agency accounts have tended to challenge views 19 of the Administrationand its policies, often (but not always) focusing on the policies of the 20 particular agency for which the account was named. The styles of expression emanating from 21 these accounts vary greatly. 22 23 24 25 J 26 27 28 7 Af\ff HI( A\J pVE SIGHT '\ Complaint DHS-17-0077-B-000010 10 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 8 of 25 27. .2 Some a~countsappear to equate the simple act of broadcastingfacts as an expressionof dissent. 3 ~ . Ro.gue NOAA iI ____ !... Follow \ ~ @RogueNOAA 4 .'._j - V El,Nino event or not... This amountof warming is.not normal#.clim~te.ch~nge go,usa.gov/x9yM~. 5 6 ---- 7 -~- ---- - .~..--- r-- - o - --------~--oo-o--o--o Earth's surfacetemperauire. '1880.2016 8 9 10 1(11~ -,.,,iu,y~ .. 1 .. ~~Yi,i..;...:.u~...:. ...-~11! ! fflfflfflTl' ............ 11 / 1976o ~ l.>$l,~oo urlhwi1cocilln 1n ---- .......- -....--.-----,.-----~~---- . 12 I i 2011Ktnlurio~raie IW 13 tffl 1~15 19U 19)S 194S ....: - 2015 .1 The accounts often have expresseddisagreementwith specific policies of the 28. 14 18~ 15 official agency. t. ........ - .-- -- -- - --.---- --. -.- ---- ----- ...- ..- __ ___ ,,..1 @r-...:. Rogue EPASt3ff@RogueEPAslaft. Mar 13 16 ' l~ 17 - -- o.-1 v I Greatway to win voters- give moreof their kids a\sthmadue to dirty schoolbuses . I 18 SammyRothO @Sammy_ Roth 19 AnotherEPAprogramon thechoppingblock:Grantsto slashpollutionfrom old diesel engines: eenews.net/greenwire/2017 ... #airpollution 20 ..- t.1, 10 21 0 - -----' l 22 1 m t'"...__._ _..------..- . -- -. -. __.,...- --- - .- ,._____-.--. .....-- - -...- - . -.-.--~--.. I AlternativeCDC @All_CDCo Jan 25 v 22 The mereexistenceof a 'VaccineReviewCommittee " wouldrepresent a seriousthreatto globalpublichealth. 23 --- 24 - . ----- -- - -- - -- -- ..-- . --- ---. DavidJuurlink @OavidJuurlink Let'snotforgetDonaldTrump'scommentsaboutvaccines andautism. Read@drflanders klndercarepeoiatrics callmmunizationsl ... 25 26 27 4' 11 t.l m 0 326 28 AM~ \J PYE SIGHT .. 8 Complaint DHS-17-0077-B-000011 11 case 3:17-cv-01916 29. Document 1 Filed 04/06/17 Page 9 of 25 One of the many T~eets from the @alt_laboraccount publicizeda letter signed 2 by 600 current and former Labor Departmentemployeesopposingthe confinnationof the 3 President's nomineefor Labor Secretary, Andrew.Puzder. 4 flD LB 5 1 Follow7I l:'o Alt_Oept.of Labor @alt_la??r v Update on the DOL employee letter on Puzder: Obviously wasn't sent but had 600 signatures split b/t current and former employees #resist 6 7 8 ~wms 9 _ ~~s __ _ , D~sim0~1511~ _._ I __ _ __ ___ _ ___ ____ .. 3:56 AM . 17 Feb 2017 10 G 11 30. 12 10 0 59 Like many online platforms,Twitter's platfonn offers users.the choice between speakingin a self-identifyingmanner (for example, by selectinga user name that matches or is 13 similarto the user's real name) or pseudonymously(throughan account that has a user name~and 14 user descriptionthat do not disclose the speaker's real identity). 15 31. 16 Pseudonymityof the speaker(s)is a definingfeature of the alte~nativeagency accountsthat have recentlyemergedon the Twitter platform. While the persons who establish V 17 and use these accountssometimes providehighly general descriptionsof themselves{for 18 example,by stating in the account's biographythat the user or users work or previously worked 19 for a particularagency), they typicallyrefrain from revealingtheir real names. The users appear 20 to view and dependon preservationof their anonymityas crucial to their ability to express 2.1 informationand ideas that are contraryto the policies and objectivesof the Administrationand 22 23 24 25 its agencies. Preservinganonymityappearsto be especiallyimportantfor users of these alternativeagency accounts who are current federal employees, given the risk that such users could face retaliation, sanctions, or other negativerepercussionsfrom their federalemployer if they were identifiedas the source of criticismof their agency.2 l 26 27 28 AMf f pVE 2 Alleen Brown,Rogue TwitterAccountsFightTo Preserve The VoiceOf GovernmentScience, THEINTERCEPT (Mar. I I, 2017), https://theinter~ept.com/20 l 7/03/ 11/rogue-twitter-accountsfight-to-preserve-the-voice-of-government-science (reportingthat several "alternativeagency" accountsare administeredby current agency employeesand that those employeeswish to 9 Complaint I\ SIGHT DHS-17-0077-B-000012 12 Case 3:17-cv-01916 Document 1 File_d.04/06/17 Page 10 of 25 The @ALT USCIS Twitter Account 32. 2 This case concerns one particularalternativeagency account that, like many I 3 others, was created in late January 2017: @ALT_USCIS. 33. 4 As of the time Twitter receivedthe CBP Summons,the public, use~-provided 5 descriptionof the @ALT_USCIS account described its user or users as "[o]fficial inside 6 resistance." As of then and now, the account descriptionpromi9entlydeclaresthat the account is 7 "[n]ot [expressing]the views of OHS or USCIS." The account's profile image plays off 8 USCIS's official logo (displayedside-by-sidebelow), further indicatinga correspondenceor 9 relationshipto the agency, albeit one that is unofficial, ideologicallyor politicallyaverse,and/or 10 "rogue." 3 Tweets from this account use hashtags such as "#aitgov," expressly self-identifyingas 11 part of the broaderalternativeagency movement. 12 13 14 U.S.Citizenshipand ImmigrationSer.ices 15 16 34. 17 On several occasions, Tweets from the @ALT_USCIS account have claimed that 18 the person speakingthrough the account is a current federal employeeof the United States 19 Citizenshipand ImmigrationServices(USCIS), an entity that reportedlyhas 19,000employees 20 and contractors. But beyond purportingto identify his or her employer,the person(s) using the 21 account have chosen to remain pseudonymous. 35. 22 23 In two months of existence,the @ALT_USCIS account has attracted over 32,000 followers and has issued thousandsof Tweets. J 24 I 25 26 27 preserve their anonymity "out of fear of workplace retaliationand pressure to shut down their accounts"). 3 The accountholderreworkedthe account's description and profile image at some point after 28 Twitter received the CBP Summons. The profile image displayedabove is as it was when the summons was received. 10 . Compla_int DHS-17-0077-B-000013 13 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 11 of 25, 36. The @ALT_USCIS account has expresseddissent in a range of different ways. 2 One of the account's first Tweets asserted a fact about illegal immigrationin the United States 3 that the authorapparentlybelieved cast doubt on the Administration's immigrationpolicy. 4 ~ .!.o Follow , v .- - . -- - J Fact: more than 40% of illegal aliens in the US are Visa overstays from other developed countries not sounding like MEXICO. #TheResistance 6 7 8 .--- .-,.....-. -- -- ..- - .- . . .- .. ------ ~ET s ~;s ~ !-(lft=GBP llfl~i\H ------ ----- . -..- - 9 - ... 1 .. .-- 10 11 ALT[!alImmigration @ALT_USCIS ~ 5 6:06 PM - 26 Jan 2017 37. The@ALT_USClS account has often criticized immigrationpolicies with which 12 the speaker apparentlydisagrees. The accountwas created on nearly the same day that the 13 President issued his original-immigrationExecutiveOrder. Tweets from the account have 14 repeatedlycriticizedthe Order-oftbn referringto it as the "#MuslimBan." OtherTweets have ' 15 taken aim at the President's proposal to build a wall along the U.S.-Mexico border. For example, 16 on March 11, 2017, the account used news that a fence-jumperhad trespassed onto the White 17 House groundsto argue that the Administration's proposedborder fence will be ineffective. ( 18 @ ~ 19 ---.- - ..-' 11/4 mile long wall/fence heavily guarded with secret service, sensors and cameras can be jumped over.Mexico wall will be just as effective 20 21 22 23 ~ElWEETS U~ 70 187 9:18 AM. 11 Mar 2017 24 ' 25 . .!.=-~011~~ --l v ALT~ Immigration @ALT_USCIS +. 38. 10 t.'l 10 O m Tweets from the@ALT_USClS account have also purportedto shine a light on 26 historical and recent mismanagementat users.For example, on March 12-two days before 27 issuance of the CBP Summonschallenged in this suit-a series of Tweets from the account 28 1I AMf r pVE SIGHT Complaint DHS-17-0077-B-000014 14 Case 3:17-cv-01916 Document 1 Filed 04/06/17 Page 12 of 25 decriedwhat the author describedas waste, inefficiency,and poor managementin the agency's 2 attemptsto set up a new automatedsystem for processingimmigrationapplications., ~ ALT~ lmmigration@ALT_USCIS . Mar12 (~!'!.~ USCIS was proposed a system basedon solid bankingsoftwareto ~.g\: 3 4 V filing, adjudication,updates,doubleendedfor pet and USCIS. Shot down. 5 t.'l 0 !i 21 6 ALT~ lmmigration@ALT_USCIS - Mar12 7 V USCIS turnsdownregularlyprivatecompanies who propose collaborationto streamlinethe intakeprocess,reducingcosts and processingtime. 8 9 - ------- - - ------- t.'l ~ (0 26 9 --- ---- -- - - 10 ALT~ lmmigration@ALT_USCIS . Mar 12 11 Eachyear, on average,70,000instanceswhenUSCISlosesyour greencard, your GC processingpaperworkor mailsit to wrong address 12 t.'l 16 V "39 13 ALT~ lmmigration@ALT_USC IS . Mar 12 14 v USCISusedon average900 tons of paper per year, or 12000trees. Wonderif therewas a way in the futureto eliminatepaperforms... 15 t.'l 16 39. \? 53 11 The account has regularly leveledcriticism at U.S. Customsand Border 17 Protection-the agency that issuedthe summons challengedby this la~suit. 18 @ 19. '-~ A~~ Immigration '@ALT_USCIS ..!t..Follow_ " We reported similar-tacticsih LAX; CBP agents w~tla The account has also frequentlytweeted disagreementwith the current I Administration's policies on subjects other than immigration-expressing oppositionto efforts in \ AMf H ( pVE 28' 10:ll',M\. 3Feb20H 26 28 . l.9theexamination of these records,you may stlti {prevenexamina t) tion of the recordsuntila summonsenfon:ementproceedingIs commenced tn court.Compliancewilh the summonswi11 be stayed if, not later.than the day beforethe date indicatedIn Block2 of .the summons.you advise lhe personsummoned(the personnamedIn Block1). in writing,not to . complywith the summons, andyousend a Ct)J1'Iof~ noticeby registeredor certifiedmailto the. CBPOfficeror ICESpeeiat Agentwho issuedthe.summonat s the addre98shownin Blodcs.of-the summons. CBPorICEfYl8Ybegin an action to enfoR:ethe summons Inthe appropriate.UnitedStates OiStrict . -Court In 9Uchcases,youwmbe notifiedandyou witthave~ rightto inmrvene11nd present your objectionsbeforethe court.Thecourtwil decide whetherthe pe~ .summonedshould be. required to complywith the summons. If the courtissues an orderto complywith the summon& andthe personsunmoned failsto comply,the courtmay punish such faitureas a contemptof court.Other sanctionsmay be providedby-1-. \ If you have anyquestionsregarding this matter, ptease a>ntac:tthe CBP Officeror ICE SpeaaJ Agent before whomthe summoned ~n is requiredto appear. The C~P Office(s or ICE Special . Agent'snameandte1eJ>t:1one numberare givenin Block2 of the summons. . ... OHSFann 3115A(8109) AM~ [{ICAN pVERSIGHT DHS-17-0077-B-000031 31 Fax sent by 2023441258 CBP OPR INV OPS 03-14-17 03:56p Case 3:17-cv-01916 Document 1-1 Filed 04/06/17 1. To (Name. Address.City,Slale, 'hitter, Inc. q, Code) Pg: 3/4 page4 of 5 DEPARTMENT OF HOMEl.ANO SECURllY c/o '.l'n.at & Safat;r - ~ Polley 1355 Miukot . stz'Mt:., Saita 900 . San l'QQaiaco, CA 9'103 SUMMONS J " tDAppearand/or Prodace Racarda 19 u.s.c. ? 1509 2017CMS11 By the seNioe of this s\lbpo6flauponyau, YOUARE HEREBYSUMMONED ANDREQUIRED TO: SummonsNumber 2017012 Cuell'aabaz: (A) . 0 APPEAR beforeth&U.S.Cumna andBorder Pio1ec:tioo (CSP}Officeror U.So.1~ andCustoms Enfoltet1~ {ICE)$pecial Agentnamedin Bb:k 2 at the place, date, and time indicated~testifyand. give infonnalion . o (B) I fgJ PRODUCE the rea,rasfinc:tudlng statements. dedaratlons. and olher docurnerda)~ in Bica 3 .. beforethe CSP Officarar ICESpeciaf~~In Bkx:k2 at the place, dam, and tme lndicalad. Yourtestimonyand/a pnxtldlon d 1he ~ record9is required Inconnectionwithan il,vestigationfJt inquiry to . aecer1aln the 00l'Tednessof enlrlee,to demlmlne tho Uabiityfor cMiN, laxes, fines,peoaltiee,orforfeitures,endfor110 entulll compljance with the l8'ft or RlgUlatian& adminkitaradby C8P..-d tee. . Failureto tomplyWIil 1h18 summons will Atrm youliableto prooeeding8Ina U.S.Oistrk:t CourtIDenfDn:& Wiiplaiat this StmmOnS89 well88 other.,.... 2. (A) CBPOfficeror ICESpec:idAgentbeb9 whomyou me requin,c:t lo eppear wlh . (8) 0atie 03/13/2017 - . Name Ada Hottaan Tille Spaei.al A;ont Address1300 Permaylnma Wul:wlgton .be. D. C. 20229 o~w. ~ a.3 (C) Time 11:&5 .. Qp.m. 3. Recordsrt!qllired to be producedforInspection i11 records regarding the twitter accoW1t @ALT OSCISto include, login, phone Q\lmbers, mailing a~sses, and r:P addresses. J Imam. User rumies, account r Youarerequested not to dmo&8 the tabance of this summons toren indefinite periodof timfl. lv,y such~ wll Impede this investigation and thereby inf8rfetewilh the ~ d federalJaw. . . 1.-1 tnier8lllhariyofaediml 509, Tariffkl. of1930.aaainended by Nlil: law96-t10(19U.S.C.S 1509):" F.R m7; Halnelll'ld6eadJJa_c12802 . 4. Name of person authorizedIX>serw tflls stimmDnS or any other C8P Officeror ICESpecial Agent 5..Dateof~ 03/U/2017 6. Name,title,edcha, and 1l9klphonenumber of pensonissuing this$Ufflffl0f1$ Nana Stepbl,in P. Titlu SpeOial ~ Agcmt iA ~ Address 1160& <;i,ty ~ Pwoenem Bi.i~ 400, ISinu.J:', r.r. '3025'. T8'ephone Number (9S4) 843-5068 OHSFom,3115(6.'09) AMf H CAr\ PVERSIGHT -- DHS-17-0077-B-000032 32 Fax sent b~ : 2023441258 CBP OPR IHV OPS 03-14-17 83: 57p 4/4 Pg: Case 3:17-cv-01916 Document 1-1 Filed 04/06/17 Pc;ige5 of 5 CERTIFICATE OFSERVICEANDACKNOWLEDGIIENT OF RECEIPT A. CERIIFICATE Of SERVicE OF8UIIIIOMS Tme ? a.m. ?. p.m. Adthssorl..DQltk)n IdeMffll a Ctt1/of !he ~ID., alb,, ~ ot (1CPenllaganl.ot .,,. auraized .,acer.pl ~dprucaaasfDla,i,6: '!witt:Ar, Inc . c/o 'ftUst , ~oty - Lial;JalPolicy 1355 llClu:kat atx-eet, hit.a 900 San B'ranaisoo, CA !M103 Tma 11:45 IHIa.m..,. . ? P.~ . NamedPffiQr'I tv whomthe IIJl'llfflOftS waa.OellYered (at.to: ?h"Qat. , ~oty - r.e;.J. lloli.ay) Dede 03/13/201"1'\ . . ,. B. AClY orthe sumrnoM anth&fn>r1t of thi&form. Si~ Tltle Date l1ffle .. Qpi: Qp:m. ,,, OHSForm3115(fW9) A~. LHICAN . PVERSIGHT ,.. DHS-17-0077-B-000033 33 Case 3:17-cv-01916cf\9i~~6VER JS-CAND44 (Rev. 07116) ~'frti:1f)6/17 Page 1 of 2 The JS-CA ND 44 civil cover sheet and the infonnation contained herein neither replace nor supplement the filing and service of pleadings or other papers as required by law, . except as provided by local rules of court . This form, approved in its original form by the Judicial Conference of the United States in September 1974, is required for the Clerk of Court to initiate the civil docket sheet. (SEEINSTRUCTIONSON NGBP\T PAGE OF Tlf/S FORM) DEFENDANTS I. (a) PLAINTIFFS U.S. DEPARTMENTOF HOME!..AND SECURm' ; U.S. CUSTOMSAND BORDER PROTECTION; JOHN F. ICELLV.io IH> offirial capacityas Secretaryofliomclaad Sccmiry;KEVINX..MCALEENAN.i111 hisoff"ICWcspecity a1 ,._c1iQICornai~ ~ U.S. Cl.Worn,Qld Borda Pr-atta:tDG:STEPHENP. CA.RUSO,in bis off..._ capacity u Special Agca.1111 Chartc.U.S. Cv,1onts and Border Protection;andADAMHOFF~AN. in his uffici:ilcapacitynSpct:Ull Ag,;nt,U.S. Customs e.ndBonier Protection TWITTER,fNC. (b) County of Residence of Fin;t Listed Plaintiff ._!s_an_f_,._n,_isc_o-', C_A _______ (EXCEPTIN US. PLAIN11FFCAS~J ( C) A ttomcys , (Firm Name,Addnss, and TelephoneNumber) County of Residence ofFirst Listed Defendant , w_as_h_in ...gt_o__ n,_o __ .~_______ (]N U.S. PJ.AI!ff/FF CASF.SONLY) NOTE: IN LANDCONDEMNATIONCASES, USE THE LOCATJON OF THE TRACTOF LAND INVOLVED. Attorneys (/[Known) _, ._! (see attachment) Ill. CITIZENSHIP OF PRINCIPAL PARTIES/1'facc "" II. BASISOf JURISDICTION (Place an "X" in One Box On/;) U.S. Govemment Plainliff [a 3 Government 132 U.S. Defendant !f) 4 lrJI PTF FederalQuostion (US. Go1.ernmen1Not a Parry) Citizenof This State Diversity Citizenof AnotherState (Jnd1ca1,Citizenshipof Parriesin llem lll) Ci1izenor Subjectofa ForeignCountry IV. NATUREOF SUIT la la la 3 DEF lo 4 [a la 1:15 5 lrJ 6 3 ForeignNation 4 I!) 6 1ot22 Appeal28 USC? IS8 IE}f23 Withdrawal 28 USC? 157 la ? 3729{a)) 1B400 State Reapportionment ~;;~P~R~to~P~o~:R~TSY:R;1~G:ITT"S~~::~ 41o Antitrust 120 Copyrights 430 Banlcsand Banking 30 Patent 450 Commerce IE) 460 Deportation 40 Trademark [E] 470 RacketeerInfluenced and SOCIAi. SECURITY Corrupt0rRanizations ~ 480ConswnerCrcdit ~1861 HIA(l395rn r 1862BlackLung [923) 490 Cable/Sat TV :"!1863DIWC/DIWW(405(1,)) 850 Securities/Commodities/ ~ 864 SSID Title XVI Exchange ~ 1865RSI (40S(g)) 890 Other StatutoryActions 891 AgriculturalActs 893 EnvironmentalMatters l:::J895 Freedomoflnfonnation i--F-E_D_E_Ri_\_l._T_A_X_S_l_TJ_TS_-tAct - If) lrJ la '=440 Other Ci,il Rights IncomeSecurityAct Hakas CorpUJ: l!J870 Taxes (U.S. Plaintiff IEJ463Alien Detainee or Ddendant) r 442 Employment 10Motionsto Vacate IE)s71 IRS-Third Party 443 Housing/ o Sentence 26 USC ? 7609 """ Accommoda1ions las30 General [fl 445Amer.w/Disabilitics-li:)535 Death Penalty IMMIGR,\ TION . Employment Other: .l:J462 NaturalizationAppli<'1tion 446Arna-.w/Disabilitics-:E540 Mandamus& Other lJ 465 Other Immigration Other r 550 Civil Rights Actions 448 Education ~ 555 PrisonCondition ..C,560 Civil Detainee-Conditionsof Confinement 1 I 1 li:J == 441 Voting OTIH:R Sf ATlJTES ~ 375 False Claims ACI ~ 376 Qui Tam (31 USC la lrJ la i-----------r---::-:---,--------1 LA HOR l!J7 IOFair Labor Standards Act lano Labor/Management Relations [l:J740 RailwayLaborAct [E)75 I Familyand Medical leave Act Fl 790 Other Labor Litigation 1,---R-Ei_\_L_P_R_O_P_ER_ '_fV---+--c-'-,v"-1""1 ,""'R"'1.;.G.;;;H;;,;T.;;;S;;.;;.;,;_,._P_R_IS_O_N_ 'F-:R_P_K_fl_T_IO_N_S-ll!Jll'!'lr 791 EmployeeRetiremen, 1 la BANKRUl"TCY [El625 Drug Rela1edSeizure rr:1 ofPropeny21 USC?881 !i.16900ther IEJ IEJ 210 Land Condemnation 220 Foreclosure 230 Rent Lease& Ejectment 240 Torts 10Land 245 Tort ProductLiability 290 All Other Real Property PH ar Principal Place IEI la I ofIncorporntcd BusinessIn This State and PrincipalPlace IEI2 la 2 Iofncorpornted BusinessIn Another State FORH:ITURFJPENALTY TORTS 110Insurance PERSONALINJURY PERSONALINJURY J20Marine (El 310 Airplane [fl365Personal lnjury130Miller Act r [El 315 AirplaneProduct ProductLiability 140NegotiableInstrument Liability IE)367 HealthCare/ I 50 Re,;overyof Overpavment 320 Assault. Libel & Pharmaceutical Of Veteran's Benefits Slander PersonalInjury ISi MedicareAct 330 FederalEmployers' ProductLiability 152Re<:overy of Defaulted Liability laJ68 AsbestosPersonal StudentLoans IEJ340 Marine Injury Product !El345 Marine Product Liability (ExcludesVeterans) 153Recoveryof OveIJ>nvmcnt Liability PERSO:-IAL PROPERlY Ir] 350 Motor Vehicle ~370 OtherFraud of Veteran's Benefits 160Stockholders'Suits IE) 355 Motor Vehicle 371 Truth in Lending 190OtherContr11ct . ProductLiability 380 OtherPersonal PropertyD;,.rruige 195ContractProductLiability Ir] 360 OtherPersonal 196Franchise Injury [l:J385Property Damage 362 PersonalInjuryProductLiability MedicalMalpractice I DEF (f'/ace an "X" in One Box Only) COl\TRACT 1 "X" in One Bo:cfi>r Plaintiff and One Bux far Defemiunl) {For DiversiryCarns Only) !Els la 896 Arbitration lrJ899Administrative~ Act/Reviewor Appeal of Agency Decision (E]950 Constitutionalityof State Statutes lrJ la V. 0 RIGIN (Place an "X" in One Box Only) 0 I Original Proceeding [E]2 Removed from State Court IE) 3 Remanded from Appellate Court la 4 Reinstated or Reopened IE) 5 Transferred from Another District (specify) (E]6 Multidistrict Litigation-Transfer [E)8 Multidistrict Litigation-Direct File Cite the U.S. Civil Statute under which you are filing (Do not citejurisdic1fonu/statutes unless diversity): VI. CAUSEOF ACTION~2i;;s u:i.s'.'-;j .c:;. :;::~?::22:;::01;:-2:--;:20:r.2 :;::s;:u.::s .c_.,;;,,? 1_06 ____________________________ _ IBrief description of cause: . Summonsexcctd$scopeof authorityunder19U.S.C.? 1509andviolatesthe FirstAmendment VII. REQUESTEDIN 0 CHECK IF THIS IS A CLASSACTION DEMANDS CHECK YESonly if demanded in complaint: UNDER RULE 23, Fed . R. Civ , P. COMPLAINT: JURYDEMAND: [I Yes [E) No VIII. RELATEDCASE(S), IF ANY (Sec insrruclions): JUDGE DOCKET NUMBER IX. DIVJSIONALASSIGNMENT (Civil LocalRule3-2) (Placean "X~in One BoxOnly) [:I SANFRANCISCO/OAKLAND li:ISANJOSE [a EUREKA-MCKINLEYVILLE DATE: 04/06/20I 7 SIGNATURE OF ATTORNEYOF RECORD: ls/Mark D. Flanagan A~/f HIC,AN PVERSIGHT DHS-17-0077-B-000034 34 \ Case 3:17-cv-01916 Document 1-2 Filed 04/06/17 Page 2 of 2 CIVILCOVER SHEET Attachment Part I (c) Attorneysfor Plaintiffs(Firm Name, Address, and TelephoneNumber) Mark D. Flanagan(CA SBN -130303) WILMERCUTLERPICKERING HALEAND DORRLLP 950 Page Mill Road Palo Alto, Califoi:nia94304 mark.flanagan@wilmerhale.com Telephone: (650) 858-6047 Seth P. Waxman(pro hac' vice pending) WILMERCUTLERPICKERING HALEAND DORR LLP 1875PennsylvaniaAvenue, NW Washington,'D.C. 20006 . seth.waxman@wilmerhale.com Telephone: (202) 663-6800 PatrickJ. Carome(pro hac vice pending) WILMERCUTLERPICKERING HALE AND DORR LLP 1875PennsylvaniaAvenue,NW Washington, D.C. 20006 patrick.carome@wilmerhale.com Telephone: (202) 663-6610 j Ari Holtzblatt(pro hac vice pending) WILMERCUTLERPICKERING HALE AND DORRLLP 1875PennsylvaniaAvenue,NW Washington,D.C. 20006 ari.holtzblatt@wilmerhale.com . Telephone: (202) 663-6964 Af\ff HICA\J PVERSIGHT ' J DHS-17-0077-B-000035 35 , April 7, 2017 Emailswith WSJArticle Included From: Tournay,FrederickH (Fred) Sent: Friday,April 07, 2017 9:11 AM To: Flynn,PatriciaH; Gregory,PeterD; Groom,MollyM Subject: RE:USCISBriefingfor'Friday,April 7, 2017 That's a new one on me. I was only aware of ALT-RAIOat USCIS.We should apprise Susanof this, perhapsthey will issuethe social media guidance. H TOURNAY FREDERICK USCISEthicsOfficer 202-550-7182 From: Flynn,PatriciaH Sent: Friday,April 07, 2017 9:27:12 AM To: Gregory,PeterD; Groom,Molly,M; Tournay,FrederickH (Fred) Subject: RE:USCISBriefingfor Friday,April 7, 2017 In fact, there is an alt-CBPsite so why would they focus on alt-USCISaccount? PatriciaH. Flynn Deputy Ethics Officer/AssociateCounsel AWS day...,Fridays ) This communication,along wit/Jany attachments,is covered by federal and state law governing electronic communicationsand may contain confidential and legafly privileged information.If the reader of this message is not the intended recipient, you are hereby notified that any dissemination,distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply"immediately to the sender and delete this message. Thank you. Fr~m: Gregory,PeterD Sent: Friday,April 07, 2017 8:04 AM Af\ff HICA\J pVE.RSIGHT DHS-17-0077-B-000036 36 To: Groom,Molly M; Tournay, FrederickH (Fred); Flynn, PatriciaH Subject: RE: USCISBriefing for Friday,April 7, 2017 (b)(5) I I / . Peter D. Gregory Chief, CALD USCISOffice of Chief Counsel Ph: (202)272-1451 CelloI I (b)(6) ( From:Groom, Molly M Sent: Friday,April 07, 2017 8:32:56 AM To: Gregory,Peter D; Tournay, FrederickH (Fred); Flynn, PatriciaH Subject: PN: USCISBriefing for Friday,April 7, 2017 I am trying to get information from CBPand from OGC. (b)(5) I I From:Arditti, Avi Sent: Friday,April 07, 2017 7:51 AM To: Alfonso,AngelicaM; Atkinson,RonaldA; Tintary, RuthE; Groom, Molly M Subject: PN: usersBriefing for Friday,April 7, 2017 Here's the text of the WSJstory : Twitter Sues U.S. Homeland Security Department Lawsuit alleges U.S. agency unlawfully sought identity of Trump administration critic " ByJoe Palazzolo Updated April 6, 2017 6:06 p.m. ET 12 COMMENTS TwitterInc. TWTR-0.96%suedthe U.S. Departmentof HomelandSecurityin federalcourton Thursday, allegingthe agencysent an unlawfulsummonsto the companydemandingrecords that wouldexposethe identityof a Trumpadministrationcritic. -A~/f HIC,AN \ PVERSIGHT DHS-17-0077-B-000037 37 - \ The lawsuit,filed in federaldistrict court in San Francisco,said U.S. Customsand Border Protection,a unit of OHS, faxed an administrativesummonsto Twitter on March 14 requiring the companyto provide informationassociatedwith the account @ALT_USCIS. The user or users behind @ALT_USCIS,one of several "alternative"accountsthat purport to representthe dissentingviews of officialswithin federal agencies,has producednearly 9,000 tweets in the two months since its inception,many of them critical of the Trump administration officials and immigrationpolicies.The accounthas nearly46,000 followers. "How much are we taxpayerspaying Mar-A-Cheetofor this setup? but meals on wheels.." @ALT_USCISwrote on its Twitter accountThursday,to photos of place settingsat U.,S. PresidentDonaldTrump's Mar-a-Lagoclub for Thursday's meeting betweenhim and Chinese PresidentXi Jinping. The lawsuitrequeststhat a federaljudge declare the CPB summons unlawfuland unenforceable under federal law aridthe First Amendment. CBP to pierce the pseudonym,ofthe@ALT_USCJS account would have a grave "Permitt_ing chilling effect on the speech of that account in particularand on the many other 'alternative agency' accountsthat have been createdto voice dissent to governmentpolicies,"Mark Flanagan,a lawyer for Twitter, wrote in the complaint. A spokeswomanfor Twitter declinedto comment.Jenny Burke, a spokeswomanfor the Departmentof HomelandSecurity,said the agency doesn't commenton pending litigation. In boilerplatelanguage,the summonsto Twitter demandsthe account information"in connection with an investigationor inquiryto ascertainthe correctnessof entries, to determinethe liability for duties, taxes, fines, penalties,or forfeitures,and/or to ensure compliancewith the laws or regulationsadministeredby CBP and ICE." The summonswas sent by an agent of the U.S. Customsand Border Protection's Office of . ProfessionalResponsibility,which investigatesemployeemisconduct.In making its demand, the agency invokeda federal law that authorizesthe agency to obtain documentsfor investigations into illegal importationof merchandise. Lawyers for Twittersaid in the lawsuitthat governmentofficials refused to explain how the ~nvestigationof the account related to the importof prohibitedmerchandise. The lawsuitstoppedshort of accusingthe agency of attemptingto silence a critic, but said the governmenthas failed to demonstratethat the summons is "not motivatedby a desire to suppress free speech." Write to Joe Palazzoloat joe.palazzolo(ahvsj.com Appeared in the Apr. 07, 2017, print edition as 'Twitter Sues Over Summons.' Af\ff HICA\J PVERSI _GHT DHS-17-0077-B-000038 38 April 6, 2017 Emails From: Groom,MollyM Sent: Thursday,April 06, 20179:51 PM To: Gregory,PeterD; Tournay,FrederickH (Fred);Flynn,PatriciaH Subject: RE:Twitter lawsuit If you have any thoughts/ideason the substanceof the challengesthey would be most welcome. I . have asked for the informationpassed on to SI. From: Gregory,PeterD Sent: Thursday,April 06, 20176:06:08 PM To: Groom,MollyM; Tournay,FrederickH (Fred);Flynn,PatriciaH Subject: RE:_Twitter lawsuit The only report I have seen. Not sure why CSPis involved and, if so, DHSknO\fi.'.S nothing about ,. it. https://www.theguardian.com/technology/2017 anonymous-account-trump-alt-uscis /apr/06/twitter-lawsuit- _ Peter D. Gregory Chief, Commercialand Administrative Law Division Office of Chief Counsel U.S. Citizenshipand ImmigrationServices From: Groom,MollyM Sent: Thursday,April 06, 2017,6:00 PM To: Gregory,PeterD; Tournay,FrederickH {Fred); Flynn,PatriciaH Subject: FW:Twitter lawsuit Have you all heard anythingabout a fake USCIStwitter accountor any~:me reachingout to twitter about it? From: Maher,Joseph Sent: Thursday,April 06, 20175:56:43 PM To: Browne,Rene Cc:FALK,SCOTTK (OCC);Groom,MollyM; Palmer,David Subject: Twitter lawsuit Rene -S l's office has asked for a short summaryof a lawsuit recently filed against the Secy and Kevin A~/f HIC,AN PVERSIGHT DHS-17-0077-B-000039 39 . M. Not sure what the nature of it is, but OPA is getting poundedwith requests from the media. Heard secondhandthat it may have somethingto Dow with a fake USCIS twitter account and someoneat OHS requestinginfo about it from Twitter? That's all I know. Can you try to find out more ASAP? Thanks Joe Mf HICAt\J PVERSIGHT DHS-17-0077-B-000040 40 January29 - 30, 2017 Emails From: Gregory,Peter D Sent: Monday,January30, 2017 8:52 AM To: Busch,PhilipB; Flynn, PatriciaH; Tournay, FrederickH (Fred) Cc: Groom,Molly M Subject: RE: Messageto USCISstaff regardingpressinquiries (b)(5) \_ Peter D. Gregory USCIS, Office of Chief Counsel I 92}272 -14? ~~~r. 12 (b)(6) I From: Busch,Philip B Sent: Monday,January 30, 2017 8:35 AM To: Flynn, PatriciaH; Tournay, FrederickH (Fred) Cc: Groom,Molly M; Gregory, Peter D Subject: RE: Messageto USCISstaff regarding press inquiries Adding Peter as well to this message.Phil Philip B. Busch Acting Deputy Chief Counsel Senior LegalAdvisor Office of the Chief Counsel U.S.Citizenship and Immigration Services U.S.Department of Homeland Security (202) 272-1445 (202) 272-1407 (fax) Philip.B.Busch@uscis.dhs .gov l~f HIC,AN PVERSIGHT DHS-17-0077-B-000041 41 This communication, along with any attachments, may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited . If you have received this in error, please reply immediately to the sender and delete th is message. .J From: Busch,PhilipB . Sent: Monday,January30, 20178:00 AM To: Gregory,PeterD; Groom,MollyM; Allen,MarkA; Forest,LauraL; Tournay,FrederickH (Fred); Flynn,PatriciaH . Subject: RE:Messageto USCISstaff regardingpressinquiries Adding Fred and Patricia . Thanks, Phil Philip B. Busch Acting Deputy Chief Counsel Senior Legal Advisor Office of the Chief Counsel U.S. Citizenship and Immigration Services U.S. Department of Homeland Security (202) 272-1445 (202) 272-1407{fax) Philip.B.Busch@uscis.dhs.gov This communication, along with any attachments, may contain confidential and legally privileged information . If the reader of th_is message is not the intended recipient, you a re hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message. From: Gregory,PeterD Sent: Monday,January30, 20178:56 AM To: Groom,MollyM; Busch,PhilipB; Allen,MarkA; Forest,LauraL Subject: RE:Messageto usas staff regardingpressinquiries I recommendwe includeEthics for their view on these issues. Peter D. Gregory Chief, CALO USCIS Office of Chief Counsel Ph: (202)272-1451 Cell: (202)251-3762 . From:Groom,MollyM Sent: Monday,January30, 20177:42:18AM To: Busch,PhilipB; Gregory,PeterD; Allen,MarkA; Forest,LauraL Subject: PN: Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT DHS-17-0077-B-000042 42 (b)(5) From:One\lo,Andrew J J Sent: Monday,January30, 2017 1:53:59 AM To: Renaud,Tracy L; Groom, Molly M; Gregory,Peter D; Emrich, Matthew D; Davidson,Andrew.J Cc:Scialabba,Lori L;Jones, Keith A; Denayer,Larry C Subject: RE:Messageto USCISstaff regardingpressinquiries Tracy, I put my former cop hat back on and dig some investigatingfor the last few hours.Sorryfor the long email but it's worth the read about what I've found and de-conflicted so far: Alt USCIS(@AltUSCIS) account hasan account picture of a white eggwith a red backgroundaround the egg.The account is only following 1 account and has 11 followers: (b)(6) The Alt RAIO(@AltRAIO)account usesthe DHSsealwith "ALT RAIO"written acrossit. Alt RAIOhas a total of 111 tweets that started 2 daysago. They are following 210 other twitter usersand already have 2,142 followers. There is an AltlCEAttorney,Alt_Dept of Interior, AltDOJ,AltFBI,and what looks to be a good portion of the remaining Federalagencies.I didn't have enough time to dig through the 2,142 followers matchingthem out to our employeesbut I will say thatl ?ccount was quickly (b)(6) visible. I believe we have some grounds with Twitter reference the use of the DHSseal but if I was to guess,Twitter will not do an I, in with the account but instead will delete the i ma be ._---~~-?- T e pagesays Unofficial account by Refugee,Asylum & lnt'I Operations.All posts contain publicly availableinformation and we do not represent off'I views of gov't." The pagereferences out to the Alt Dept of State (@AltStateDpt)twitter pageand uses#Resistfrequently. One of the tweets from this eveningis "If you doubt the #Resistanceis powerful and growing, seethe retweets below. This is a new generation of the loud majority. We are building." That was originally posted on the (b)(7)(e) @AltStateDptandretweeted by the @AltRAIOgroup with a messageback "@AltStateDptWe are happy to join you. Thankyou for all you do for our democracy.#Resist".There is another tweet from a few hours ago "Refugeesbeing detained in airports were legally,thoroughly vetted by us. #nobannowall". A~/f HIC,AN PVERSIGHT DHS-17-0077-B-000043 43 They also reference an AltUSCustoms group . There are a very large number of t_weets. Some reference themselves as a 'former immigration officer ' and there is one tweet from 2 days ago "@realDonaldTrump We will not go quietly as you ban the world's most vulnerable." I also dug up an ALTlmmigration (@ALT_USCIS)account whose account picture is the upside down OHS seal with US Citizenship and Immigration Services inverted above the seal. It's the upside down picture of our actual @USCIStwitter account picture. There statement is "Join the #resistance, unofficial ALT of people who vet safe immigrants . Independent views . Not affiliated with DHS or USCISkinda #resist". Th is account is following 40 people and has 9,983 followers. They have 777 tweets so far . There is a RogueDHS(@Rogue_DHS) account which is the 'Not -yet unofficial #Resistance team for the U.S. Dept of Homeland Security . Not DHSaffiliated. If they tell you War is Peace & Slavery is Freedom, #ShutltDown ." There is also an AltHomelandSecurity (@AltHomelandSec) account which has more of the same resistance discussion. (b)(7)(e) /' A~/f HIC,AN _PVERSIGHT DHS-17-0077-B-000044 44 Pleaselet me know if you want me to redirect any of the efforts here or if you want me to deep dive anything further. Chief Information SecurityOfficer Chief, Information SecurityDivision Office of InformationTechnology United StatesCitizenshipand ImmigrationServices Office: 202-357-7901 Mobil ......... -.. ~ From:Renaud,Tracy L ~Sent: Sunday,January 29, 2017 5:22 PM To: Onello, Andrew J ; Groom, Molly M ;Gregory, Peter D ;Emrich, Matthew D ; Davidson,Andrew J Cc:Scialabba,Lori L ; Jones,Keith A ; Denayer, Larry C Subject:FW: Messageto USCISstaff regarding press inquiries Andy, What can you do to help sort this out for us? We don't know if we have employees who are using the USCISand/or RAIO tag and weren't sanctioned by the agencyto do so vs external entities that are using ) our acronym. Copying Molly and FDNSin casewe need any assistancefrom them in sending requests for individuals to cease (internal or external}. Tracy l. Renaud Acting Deputy Director US Cit/zenship & Immigration Services Deportment of Homeland Security 102-272-1739(desk) From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:19 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (theyactuallyclaimto be raio officers).My previousemails includedscreenshots. A~/f HIC,AN PVERSIGHT DHS-17-0077-B-000045 45 Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices l From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:_Messageto USCISstaff regar_ding pressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccountof people workinghard to make everyone deservinglegal and is not affiliatedwith OHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:08:13PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices \., From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,LoriL; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Af\ff HICA\J PVERSIGHT DHS-17-0077-B-000046 46 I. Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has ~een established,whatever that means(I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis .dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM . To: Renaud,Trac.yL; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should includeleg (and stakeholder?)inquiryguidanceas well. AngelicaAlfonso-Royals Chief, Officeof LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,Trac.yL Sent: Sunday,January29, 20179:54:23PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message. AddingJess. TracyL. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 102-271-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Trac.yL; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sendingsomething to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. AMf H CAr\ PVERSIGHT DHS-17-0077-B-000047 47 Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@Liscis .dhs.gov 202-272-1625 I J AMf Hl(.,A\l pVERSIGHT DHS-17-0077-B-000048 48 Shirk,GeorgetteL From: Sent: To: Subject: Groom, Molly M Friday,April 07, 2017 11:31AM Mccament,JamesW; Renaud,TracyL RE:FYI:@alt_uscis Ok, it appearsthere was some concernthat this account was leakingCBPemails becauseof the tweets it made. I'm told CBPis planningto withdraw the summonswhich should resolvethe matter. Our ethics folks are raisingthe twitter accountswith OGCEthicsfolks to try to prompt them to releasethe updated SM guidancefor employees. From: Mccament,JamesW Sent: Friday,April 07, 2017 8:56 AM To: Groom, Molly M; Renaud,Tracy L Subject: RE: FYI: @alt_uscis Great, thanks for the update Molly. Appreciate your getting the whole story and letting us know. James W. McCament Director (Acting) I Deputy Director U.S. Citizenshipand ImmigrationServices Departmentof HomelandSecurity (202) 272-8000 (Deputy Director'sOffice) Thisemail (includingany attachments) is intended solelyfor the use of the addressee(s)and may containinformationthat is sensitive or otherwise protected by applicablelaw. From: Groom, Molly M Sent: Friday,April 07, 2017 8:55 AM To: Mccament,JamesW; Renaud,Tracy L Subject: RE: FYI: @alt_uscis I understandthat CBPis consideringwithdrawing the summonsand is working with DOJon what stepsto take. I have a call later this morning to understand more about the reasonthey issuedthe summonsin the first place and will let you know what I learn. From: Mccament,JamesW Sent: Friday,April 07, 2017 8:51 AM To: Groom, Molly M; Renaud,Tracy L Subject: RE: FYI: @alt_uscis ThanksMolly. I'm headedto the NACaround 1230 so if we can have clarifying information prior that would be great. In caseI'm askedat DHS(if not prior). Thanks! James W. Mccament Director (Acting) I Deputy Director U.S. Citizenshipand ImmigrationServices Departmentof HomelandSecurity AMLHICAN PVERSIGHT 25 DHS-17-0077-B-000049 49 (202) 272-8000 (Deputy Director'sOffice) This email (including any attachments) is intended solely for the use of the addressee(s) and may contain information that is sensitive or otherwise protected by applicable law. From: Groom,MollyM Sent: Thursday,April 06, 2017 10:33PM To: Renaud,Tracy L; Mccament,JamesW Subject: RE:FYI: @alt_uscis Yes we should touch base tomorrow. From: Renaud,TracyL Sent: Thursday,April 06, 20179:53:47 PM To: Groom,MollyM; Mccament,JamesW Subject: FW: FYI: @alt_uscis Molly-can we get some info tomorrow? I'm confused as to why CBP would be making demandsfor info on the owner of the account. I thought we were only asking to pursue removal of the official seal. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Hatchett,DollineL Sent: Thursday,April 06, 20179:51:35 PM To: Levy,JeffreyM; Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone, ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,TimothyA; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: Mccament,JamesW; Renaud,TracyL Subject: RE:FYI: @alt_uscis Point of clarification: DHS OPA declined to commentdue to pending litigation. From: Hatchett,DollineL Sent: Thursday,April 06, 20179:49:25 PM To: Levy,JeffreyM; Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone, ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,TimothyA; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: Mccament,JamesW; Renaud,TracyL Subject: RE:FYI: @alt_uscis AMLHICAN PVERSIGHT 26 DHS-17-0077-B-000050 50 Flagging for others for awareness. The New York Times is also reporting this story. The WashingtonPost contactedDHS OPA, however,they did not provide a comment. From: Levy,JeffreyM Sent: Thursday,April 06, 20179:45:47 PM To: Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone,ChristianH; Hatchett,DollineL; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,TimothyA; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM Subject: FYI: @alt_uscis Hi everyone. Two months ago, someonestarted a Twitter account @alt_uscis. As of recently, it had 32,000 followers. On March 14, CBP issued Twitter a summonsdemandingthey tum over the identity of the account'sowner. Today, Twitter sued to block the summons.The story is exploding. One result is that the alt accounthas gained more than 60,000 followers,including 14,000in the last 90 minutes. It just crossed 100,000followers. For comparison,our actual Twitter account, @USCIS,has 95,000 followers. Here's one article about it: https://www.washingtonpost.com/news/the-switch/wp/2017 /04/06/the-govemmentis-demanding-to-know-who-this-trump-critic-is-twitter-is-suing-to-keep-it-a-secret Jeffrey Levy Chief of E-Communications Office of CommunicationsI U.S. Citizenshipand ImmigrationServices 20 Mass. Ave., NW, Suite 3100 Washington,DC 20529 Office: (202) 272-2997 I Mobile.o 1 (b)(6) j effrey.m.levy@uscis.dhs.gov USCIS English - http://uscis.govI Facebook:http://facebook.com/uscisI Twitter:http://twitter.com/uscisI Instagram:https://www.instagram.com/uscisYouTube:https://youtube.com/uscis I Twitter: USCIS Espanol - http://uscis.gov/esI Facebook:https://www.facebook.com/uscis.es http://twitter.com/uscises I Instagram:https://www.instagram.com/uscises I I AMLHICAN PVERSIGHT 27 DHS-17-0077-B-000051 51 Shirk,GeorgetteL From: Sent: To: Subject: Renaud,Tracy L Sunday,January29, 2017 4:18 PM Scialabba,Lori L; Hatchett, Dolline L; Ruppel,Joanna;Alfonso, Angelica M; Carter, JeffreyT (Jeff);Walters,JessicaS;Groom, Molly M RE:Messageto USCISstaff regarding press inquiries Employeesshould not be setting up any social media account using a tag that referencesthe agency unlessthey are doing so as part of OCOM. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:13 PM To: Hatchett,DollineL; Ruppel,Joanna;Alfonso,AngelicaM; Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,Jessica S; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Can someoneuse the RAIOname in a twitter account? From: Hatchett,DollineL Sent: Sunday,January29, 20175:10:42 PM To: Ruppel,Joanna;Alfonso,AngelicaM; Renaud,TracyL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries There is also an alt right USCIStwitter accountthat recentlypoppedup. I lookedthroughthe streamand it appearedto be followersof the accountexpressingtheir thoughtsabout the EO. Also glad that we are includingin the all employee broadcasta reminderto forwardpress inquiriesto OCOM, realizingthat calls will be handledat DHS OPA. Carl Risch flaggeda short while ago that a PolitcoPro reportercalled askingfor commentabout the EO. We advisedthat inquiryshouldgo to DRS OPA. From: Ruppel,Joanna Sent: Sunday,January29, 20175:05:47 PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. 1 don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel AMLHICAN PVERSIGHT 7 DHS-17-0077-B-000052 52 ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 4:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,Tracy L Sent: Sunday,January29, 2017 9:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting somethingto go out under Lori's nametomorrow. I think we can add this to the message.AddingJess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirementto refer all pressinquiriesto OCOMwith instructionson how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriateto be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 8 DHS-17-0077-B-000053 53 Shirk,GeorgetteL From: Sent: To: Subject: Hatchett, Dolline L Sunday,January29, 2017 4:23 PM Renaud,Tracy L; Scialabba,Lori L;Alfonso, Angelica M; Ruppel,Joanna;Carter,Jeffrey T (Jeff);Walters,JessicaS RE:Messageto USCISstaff regarding press inquiries Tracy: It looks like the RAIO accountwas setup yesterday and has 641 followers. From: Renaud,TracyL Sent: Sunday,January29, 20175:19:16 PM To: Hatchett,DollineL; Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I'm going to loop in our IT security/forensics experts to see what they are able to do to sort through this. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:17 PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USeIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt userspage that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or userskinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessicas Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AMLHICAN PVERSIGHT 18 DHS-17-0077-B-000054 54 Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCIS Refugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries f-\lVILMlvf-\1\J PVERSIGHT 19 DHS-17-0077-B-000055 55 I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 20 DHS-17-0077-B-000056 56 Shirk,GeorgetteL From: Sent: To: Subject: Scialabba,Lori L Sunday,January29, 2017 4:51 PM Alfonso, Angelica M; Hatchett, Dolline L; Ruppel,Joanna;Renaud,Tracy L; Carter, JeffreyT (Jeff);Walters,JessicaS;Groom, Molly M RE:Messageto USCISstaff regarding press inquiries That'snot allowed. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:14:53 PM To: Scialabba,Lori L; Hatchett,DollineL; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries They'realso using USCIS.I also see familiarnames following. AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Scialabba,Lori L Sent: Sunday,January29, 2017 10:12:33PM To: Hatchett,DollineL; Ruppel,Joanna;Alfonso,AngelicaM; Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,Jessica S; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Can someoneuse the RAIOname in a twitter account? From: Hatchett,DollineL Sent: Sunday,January29, 20175:10:42 PM To: Ruppel,Joanna;Alfonso,AngelicaM; Renaud,TracyL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries There is also an alt right USCIStwitter accountthat recentlypoppedup. I lookedthroughthe streamand it appearedto be followersof the accountexpressingtheir thoughtsabout the EO. Also glad that we are includingin the all employee broadcasta reminderto forwardpress inquiriesto OCOM, realizingthat calls will be handledat DHS OPA. Carl Risch flaggeda short while ago that a PolitcoPro reportercalledaskingfor commentabout the EO. We advisedthat inquiryshouldgo to DHS OPA. AMLHICAN PVERSIGHT 36 DHS-17-0077-B-000057 57 From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:05:47 PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't haveaccessto twitter, but I also understandthat an altRAIOtwitter accounthasbeen established, whatever that means(I needto get with the moderntimes). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 4:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,Tracy L Sent: Sunday,January29, 2017 9:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting somethingto go out under Lori's nametomorrow. I think we can add this to the message.AddingJess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk} From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCIS staff just to remind them of the requirementto refer all pressinquiriesto OCOMwith instructionson how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriateto be a USCISBroadcast. Thoughts? A VILn1vAI\J PVERSIGHT 37 DHS-17-0077-B-000058 58 Joanna Joanna Ruppel Acting Associate Director USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 38 DHS-17-0077-B-000059 59 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Hatchett, Dolline L Sunday,January29, 2017 4:52 PM Carter,Jeffrey T (Jeff);Alfonso, Angelica M; Ruppel,Joanna;Renaud,Tracy L; Scialabba, Lori L;Walters,JessicaS;Gregory, Peter D; McLaughlin,Judy S Kerns,KevinJ; Groom, Molly M RE:Messageto USCISstaff regarding press inquiries Agreed. From:Carter,JeffreyT (Jeff) Sent: Sunday,January29, 20175:50:13 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM (b)(5) Subject: RE:Messageto USCISstaff regardingpressinquiries Jeff I Jeff Carter ActingDeputy Chief, Office of Communications U.S. Citizenshipand ImmigrationServices (202) 272-1556(office) kcell) (b)(6) Jeffrey.T.Carter@uscis.dhs.gov Please visit www.uscis.govfor news and information. From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understand the need for a broadcast but any messageswe send USCISwide will have to be cleared and right now HQ is focused on the O)A's, fact sheets, talking points. We may want to consider a leadership call tomorrow to update folks on status of various aspectsof the EOas well as provide reminders on handling media and hill inquiries. In the very short term, we may have to rely on the messagecascadingdown. That said, there's a signed OCOMM memo and a management directive that spells out OCOMMsrole as the sole agency spokesperson.We may want to consider giving both prominent real estate on connect. AMLHICAN PVERSIGHT 39 DHS-17-0077-B-000060 60 From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would comeout with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 {desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actually identifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 40 DHS-17-0077-B-000061 61 I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previousemails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccountof people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. l don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). AMLHICAN PVERSIGHT 41 DHS-17-0077-B-000062 62 Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 42 DHS-17-0077-B-000063 63 Shirk,GeorgetteL From: Sent: To: Subject: Scialabba,Lori L Sunday,January29,20174:52 PM Renaud,TracyL; Hatchett,DollineL;Alfonso,AngelicaM; Ruppel,Joanna;Carter, JeffreyT (Jeff);Walters,JessicaS RE:Messageto USCISstaff regardingpressinquiries Especiallyif they are using governmentequipment. From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:19:16 PM To: Hatchett,DollineL; Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I'm goingto loop in our ITsecurity/forensicsexpertsto seewhat they are able to do to sort through this. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:17 PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:08:13 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessicas Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AMLHICAN PVERSIGHT 44 DHS-17-0077-B-000064 64 Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCIS Refugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries f-\lVILMlvf-\1\J PVERSIGHT 45 DHS-17-0077-B-000065 65 I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 46 DHS-17-0077-B-000066 66 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Alfonso,AngelicaM Sunday,January29,20174:57 PM Renaud,TracyL;Scialabba,Lori L; Ruppel,Joanna;Hatchett,DollineL;Carter,JeffreyT (Jeff);Walters,JessicaS;Gregory,PeterD; McLaughlin,JudyS Kerns,KevinJ;Groom,Molly M RE:Messageto USCISstaff regardingpressinquiries No, I don't believethat it is. But I agree- peopleshould really know this, and probablydo. From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:55 PM To: Scialabba,Lori L; Ruppel,Joanna;Hatchett,DollineL; Alfonso,AngelicaM; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Perhaps we need to have some refresher training. This is part of the Ethic training, correct? Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:54:14 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries This is not somethingthat people should need to be reminded about. we can put somethingout but anyone who thinks they can do this needs more than just a reminder. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:25:56 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would comeout with a Broadcastremindingpeopleof the rules. Peterand Judy, AMLHICAN PVERSIGHT 64 DHS-17-0077-B-000067 67 I await your guidance on appropriate steps I should take. Will follow up with you on a separate chain. Joanna Joanna Ruppel Acting Associate Director USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,TracyL Sent: Sunday,January29, 20175:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actuallyidentifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices AMLHICAN PVERSIGHT 65 DHS-17-0077-B-000068 68 From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccount of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific . I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM AMLHICAN PVERSIGHT 66 DHS-17-0077-B-000069 69 To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Shouldinclude leg (and stakeholder?)inquiry guidanceas well. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,Tracy L Sent: Sunday,January29, 2017 9:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting somethingto go out under Lori's nametomorrow. I think we can add this to the message.AddingJess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Department of HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCIS staff just to remind them of the requirementto refer all pressinquiriesto OCOMwith instructionson how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriateto be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 67 DHS-17-0077-B-000070 70 Shirk,GeorgetteL From: Sent: To: Subject: Scialabba,Lori L Sunday,January29, 2017 5:01 PM Alfonso, Angelica M; Renaud,Tracy L; Hatchett, Doiline L; Carter,JeffreyT (Jeff); Walters,JessicaS RE:Messageto USCISstaff regarding press inquiries Thanks. I have to go to the NAC first thing in the morning. Jocelyn can find a time that works. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understand the need for a broadcast but any messageswe send USCISwide will have to be cleared and right now HQ is focused on the Q/A's, fact sheets,talking points. We may want to consider a leadershipcall tomorrow to update folks on status of various aspectsof the EOas well as provide reminders on handling media and hill inquiries. In the very short term, we may have to rely on the messagecascadingdown. That said, there's a signed OCOMM memo and a management directive that spells out OCOMMsrole as the sole agency spokesperson.We may want to consider giving both prominent real estate on connect. AMLHICAN PVERSIGHT 72 DHS-17-0077-B-000071 71 From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would comeout with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 {desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actually identifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 73 DHS-17-0077-B-000072 72 I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previousemails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCISpage that says it is an unofficialaccountof people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. l don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). AMLHICAN PVERSIGHT 74 DHS-17-0077-B-000073 73 Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 75 DHS-17-0077-B-000074 74 Shirk,GeorgetteL Walters,JessicaS Sunday,January29, 2017 6:36 PM Alfonso, Angelica M RE:Messageto USCISstaff regarding press inquiries From: Sent: To: Subject: Hahah! Breakfastof champions! -----Original Message----From: Alfonso, Angelica M Sent: Sunday,January29, 2017 7:09 PM To: Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries I had popcorn and about a thousand Hersheykissesfor lunch while I was in the office earlier today! I want to puke every time I think about it! -----Original Message----From: Walters, JessicaS Sent: Sunday, January29, 2017 6:12 PM To: Alfonso, Angelica M Subject: RE:Messageto USCISstaff regarding press inquiries They were superglued to the computer, but then I had to get up and eat! -----Original Message----From: Alfonso, Angelica M Sent: Sunday,January29, 2017 6:04 PM To: Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries You mean your eyeballs aren't super glued to your computer?! LOL... -----Original Message----From: Walters, JessicaS Sent: Sunday,January29, 2017 6:03 PM To: Alfonso, Angelica M Subject: RE:Messageto USCISstaff regarding press inquiries I'm not at my computer but can take a look in 30 or so am get back to the group. I JessicaS. Walters Senior Advisor Office of the USCISDeputy Director U.S. Citizenshipand Immigration Services 202-272-1363 AMLHICAN PVERSIGHT (b)(6) 100 DHS-17-0077-B-000075 75 From: Alfonso, Angelica M Sent: Sunday,January29, 2017 5:01:06 PM To: Walters, JessicaS; Young,Todd P; Prater, JocelynS Cc: Renaud,Tracy L Subject: FW: Messageto USCISstaff regarding pressinquiries Jess/Todd/D3- let me know how we should proceed schedulingwise. We should have cleared docs to speakfrom tomorrow and I can work up the comms reminders. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso, Angelica M; Ruppel,Joanna;Renaud,Tracy L; Hatchett, Doiline L; Carter, Jeffrey T (Jeff); Walters, JessicaS; Gregory, Peter D; McLaughlin,Judy S Cc: Kerns, KevinJ; Groom, Molly M Subject: RE:Messageto USCISstaff regarding press inquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From: Alfonso, Angelica M Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna; Renaud,Tracy L; Hatchett, Dolline L; Scialabba,Lori L; Carter, Jeffrey T (Jeff); Walters, JessicaS; Gregory, Peter D; McLaughlin,Judy S Cc: Kerns, KevinJ; Groom, Molly M Subject: RE:Messageto USCISstaff regarding press inquiries I understand the need for a broadcast but any messageswe send USCISwide will have to be cleared and right now HQ is focused on the Q/A's, fact sheets,talking points. We may want to consider a leadership call tomorrow to update folks on status of various aspectsof the EOas well as provide reminders on handling media and hill inquiries. In the very short term, we may have to rely on the messagecascading down. That said, there's a signed OCOMM memo and a management directive that spells out OCOMMsrole as the sole agency spokesperson.We may want to consider giving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett, Dolline L; Alfonso, Angelica M; Scialabba,Lori L; Carter, Jeffrey T (Jeff); Walters, JessicaS; Gregory, Peter D; McLaughlin,Judy S Cc: Kerns, KevinJ; Groom, Molly M Subject: RE:Messageto USCISstaff regarding press inquiries Thanks. It would be most helpful to me if USCISwould come out with a Broadcastreminding people of the rules. Peter and Judy, I await your guidance on appropriate steps I should take. Will follow up with you on a separate chain. Joanna AMLHICAN PVERSIGHT 101 DHS-17-0077-B-000076 76 Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett, Doiline L; Alfonso, Angelica M; Scialabba,Lori L; Ruppel,Joanna;Carter, Jeffrey T (Jeff); Walters, JessicaS; Gregory, Peter D; McLaughlin,Judy S Cc: Kerns, KevinJ; Groom, Molly M Subject: RE:Messageto USCISstaff regarding press inquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director USCitizenship& Immigration Services Department of Homeland Security 202-272-1739(desk) From: Hatchett, Dolline L Sent: Sunday,January29, 2017 5:20 PM To: Alfonso, Angelica M; Scialabba,Lori L; Ruppel,Joanna; Renaud,Tracy L; Carter, Jeffrey T (Jeff); Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries Correct RAIOis not carrying a disclaimer but are actually identifying themselves as employees. That's concerning. From: Alfonso, Angelica M Sent: Sunday,January29, 2017 5:18:55 PM To: Hatchett, Doiline L; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter, Jeffrey T (Jeff); Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries I don't see a similar disclaimer on the raio one (they actually claim to be raio officers). My previous emails included screen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S.Citizenshipand Immigration Services From: Hatchett, Dolline L Sent: Sunday,January29, 2017 10:16:53 PM To: Scialabba,Lori L; Alfonso, Angelica M; Ruppel,Joanna;Renaud,Tracy L; Carter, Jeffrey T (Jeff); Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimer on the alt USCIS AMLHICAN PVERSIGHT 102 DHS-17-0077-B-000077 77 pagethat saysit is an unofficial account of people working hard to make everyone deserving legal and is not affiliated with DHSor USCISkinda. A little bit of a dig at the end. It's important to note that there are other alt sites popping up..EPA,NPSand others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48 PM To: Alfonso, Angelica M; Ruppel,Joanna;Renaud,Tracy L; Hatchett, Doiline L;Carter, Jeffrey T (Jeff); Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries No idea. Should OSIlook into this? From: Alfonso, Angelica M Sent: Sunday,January29, 2017 5:08:13 PM To: Ruppel,Joanna; Renaud,Tracy L; Hatchett, Dolline L; Carter, Jeffrey T (Jeff); Scialabba,Lori L;Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries Was this established by employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S.Citizenshipand Immigration Services From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47 PM To: Alfonso, Angelica M; Renaud,Tracy L; Hatchett, Doiline L; Carter, Jeffrey T (Jeff); Scialabba,Lori L;Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established,whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso, Angelica M Sent: Sunday,January29, 2017 4:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett, Doiline L;Carter, Jeffrey T (Jeff); Scialabba,Lori L; Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries Should include leg (and stakeholder?) inquiry guidance as well. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S.Citizenshipand Immigration Services AMLHICAN PVERSIGHT 103 DHS-17-0077-B-000078 78 From: Renaud,Tracy L Sent: Sunday,January 29, 2017 9:54:23 PM To: Ruppel,Joanna; Hatchett, Doiline L; Carter, Jeffrey T (Jeff); Scialabba,Lori L; Alfonso, Angelica M; Walters, JessicaS Subject: RE:Messageto USCISstaff regarding press inquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. Tracy L. Renaud Acting Deputy Director USCitizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January 29, 2017 4:53 PM To: Hatchett, Doiline L; Carter, Jeffrey T (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso, Angelica M Subject: Messageto USCISstaff regarding press inquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcast be sent to all USCISstaff just to remind them of the requirement to refer all press inquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting Associate Director USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 104 DHS-17-0077-B-000079 79 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Alfonso, Angelica M Sunday,January29, 2017 7:36 PM Groom, Molly M; Hatchett, Dolline L; Scialabba,Lori L Renaud,Tracy L; Carter,JeffreyT (Jeff);Walters,JessicaS; Gregory, Peter D; McLaughlin, Judy S; Kerns,KevinJ; Ruppel,Joanna;Busch,Philip B RE:Messageto USCISstaff regarding press inquiries Thanks! Let me work on these before folks start reviewing. Angie AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Groom,MollyM Sent: Monday,January30, 2017 1:33:53AM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: RE:Messageto USCISstaff regardingpressinquiries IncludingPhil for OCC. Thanks. From: Hatchett,DollineL Sent: Sunday,January29, 20178:32:09 PM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that (b)(S) specificallyaddressthe handlingof media calls and alt social media sites. AMLHICAN PVERSIGHT 121 DHS-17-0077-B-000080 80 (b)(S) From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messages we send USCISwide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points.We maywant to considera leadershipcall tomorrow to updatefolks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries.In the very short term, we may haveto rely on the messagecascadingdown. AIVILMlvAI\J PVERSIGHT 122 DHS-17-0077-B-000081 81 That said,there's a signedOCOMMmemo and a managementdirectivethat spellsout OCOMMsrole asthe sole agency spokesperson.We maywant to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would comeout with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actuallyidentifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:18:55 PM k1v1L1 1vr, PVERSIGHT 123 DHS-17-0077-B-000082 82 To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 124 DHS-17-0077-B-000083 83 Terrific. l don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Department of HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector AMLHICAN PVERSIGHT 125 DHS-17-0077-B-000084 84 USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs .gov 202-272-1625 AMLHICAN PVERSIGHT 126 DHS-17-0077-B-000085 85 Shirk,GeorgetteL From: Walters, Jessica S Sent: Sunday, January 29, 2017 7:43 PM Young, Todd P; Walters, Jessica S FW: Message to users staff regarding press inquiries To: Subject: FYIthat we got these today. So - I think I am overthinking the questions/matrix thing. I will send what I have to you by tonight so you can give it a fresh read in the morning. I think what we want to do is a couple of things, but let me know if you think we should do it differently: 1) I think we should have one big tracker that everyone has access to and can update as needed for action items. That will be a combo of the trackers that both Don and Joanna have already started. I would like to get a combined version to everyone tomorrow early, so people can begin working with it and filling in depending on the needs of that FOD. I am sending that to you in a separate email. Can you review before we send out to everyone? 2) I think we should have a list of pending questions, just so Lori and Tracy have it for quick reference when they discuss with the NAC. I will send that to you also. 3) We have to pull together a message for Lori for the USCISstaff. I have to go through my emails now, and then will take a stab at it. Hopefully, you can look at it in the morning and we can have it for Lori when she gets back from the NAC. 4) At some point, Lori is going to talk to RAD but we can ask Barbara/MM if they want her to emphasize anything and then create TPs. I think that's it. Sorry for blowing up your email so late at night. I spent most of the day just watching emails/news/demonstrations. There should be time to do all this tomorrow but I just wanted to send to you for awareness. Ok, see you in the morning. Have a good night! Jess From: Hatchett,DollineL Sent: Sunday,January29, 20178:32 PM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that specificallyaddressthe handling of media calls and alt social media sites. DHS-17-0077-B-000086 86 (b)(5) From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From:Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM AMLHICAI\J PVERSIGHT 134 DHS-17-0077-B-000087 87 To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messageswe send USCIS wide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points. We maywant to considera leadershipcall tomorrow to update folks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries.In the very short term, we may haveto rely on the messagecascadingdown. That said,there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole asthe sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would come out with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM AMLHICAN PVERSIGHT 135 DHS-17-0077-B-000088 88 To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carryinga disclaimerbut are actuallyidentifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previous emails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubtthat we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccount of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals AMLHICAN PVERSIGHT 136 DHS-17-0077-B-000089 89 Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCIS Refugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jess is drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 137 DHS-17-0077-B-000090 90 I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 138 DHS-17-0077-B-000091 91 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Walters,JessicaS Sunday,January29, 2017 7:45 PM Alfonso, Angelica M; Scialabba,Lori L Young, Todd P;Walters,JessicaS RE:Messageto USCISstaff regarding press inquiries Thanks Angie. Todd and I are pulling together some other TPs.Let us know when you are ready to drop this part in. From: Alfonso,AngelicaM Sent: Sunday,January29, 20178:35 PM To: Renaud,Tracy L; Scialabba,Lori L Cc: Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Adding Lori. Let me massage these. Again, this wasn't the tone I was looking to strike. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Alfonso,AngelicaM Sent: Monday,January30, 2017 1:33:30AM To: Renaud,Tracy L Subject: FW: Messageto USCISstaff regardingpressinquiries I don't think this strikes the right tone. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Monday,January30, 2017 1:32:09AM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that specificallyaddressthe handling of media calls and alt social media sites. (b)(5) AMLHICAN PVERSIGHT 139 DHS-17-0077-B-000092 92 (b)(5) From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From:Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM AMLHICAI\J PVERSIGHT 140 DHS-17-0077-B-000093 93 To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messageswe send USCIS wide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points. We maywant to considera leadershipcall tomorrow to update folks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries.In the very short term, we may haveto rely on the messagecascadingdown. That said,there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole asthe sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would come out with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel ActingAssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Joanna, (b)(S) Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM AMLHICAN PVERSIGHT 141 DHS-17-0077-B-000094 94 To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carryinga disclaimerbut are actuallyidentifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previous emails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubtthat we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccount of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals AMLHICAN PVERSIGHT 142 DHS-17-0077-B-000095 95 Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCIS Refugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jess is drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 143 DHS-17-0077-B-000096 96 I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 144 DHS-17-0077-B-000097 97 Shirk,GeorgetteL From: Sent: To: Subject: Alfonso, Angelica M Sunday,January29, 2017 7:47 PM Walters,JessicaS RE:Messageto USCISstaff regarding press inquiries Canyou give me a quick call?1 .. ___ .. (b)(6) From: Walters,JessicaS Sent: Sunday,January29, 20178:45 PM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Young,Todd P; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries _ThanksAn~ie. Todd and I are pull in~ to~ether some other TPs.Let us know when you are ready to drop this part in. From: Alfonso,AngelicaM Sent: Sunday,January29, 20178:35 PM To: Renaud,Tracy L; Scialabba,Lori L Cc: Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Adding Lori. Let me massage these. Again, this wasn't the tone I was looking to strike. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Alfonso,AngelicaM Sent: Monday,January30, 2017 1:33:30AM To: Renaud,Tracy L Subject: FW: Messageto USCISstaff regardingpressinquiries I don't think this strikes the right tone. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Monday,January30, 2017 1:32:09AM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 145 DHS-17-0077-B-000098 98 Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that (b)(S) specificallyaddressthe handling of media calls and alt social media sites. From:Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From:Scialabba,Lori L Sent: Sunday,January29, 20175:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. AMLHICAN PVERSIGHT 146 DHS-17-0077-B-000099 99 Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messageswe send USCIS wide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points. We may want to considera leadershipcall tomorrow to update folks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries. In the very short term, we may haveto rely on the messagecascadingdown. That said,there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole asthe sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would come out with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(S) Joanna, TracyL. Renaud AIVILHlvAN PVERSIGHT 147 DHS-17-0077-B-000100 100 Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actuallyidentifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccount of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. Should OSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 148 DHS-17-0077-B-000101 101 Was this establishedby employees? AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Shouldincludeleg (and stakeholder?)inquiryguidanceas well. AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jess is drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. TracyL. Renaud Acting Deputy Director USCitizenship& ImmigrationServices Department of HomelandSecurity 202-272-1739 (desk) AMLHICAN PVERSIGHT 149 DHS-17-0077-B-000102 102 From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 150 DHS-17-0077-B-000103 103 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Alfonso, Angelica M Sunday,January29, 2017 10:28 PM Renaud,Tracy L; Scialabba,Lori L Walters,JessicaS RE:Messageto USCISstaff regarding press inquiries I'm still messingwith it but am cooked tonight Also need to incorp Q/A Overview of current external messages: (b)(5) Communications Guidance: AMLHICAN PVERSIGHT 151 (b)(5) DHS-17-0077-B-000104 104 From: Renaud,TracyL Sent: Sunday,January29, 20178:43 PM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries ThanksAngie. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-273-1739(desk) From: Alfonso,AngelicaM Sent: Sunday,January29, 20178:34:58 PM To: Renaud,Tracy L; Scialabba,Lori L Cc: Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AddingLori. Let me massagethese. Again, this wasn't the tone I was lookingto strike. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Alfonso,AngelicaM Sent: Monday,January30, 2017 1:33:30AM To: Renaud,Tracy L Subject: FW: Messageto USCISstaff regardingpressinquiries I don't think this strikesthe right tone. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Monday,January30, 2017 1:32:09AM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; A.VIL-I 1'--'/ I PVERSIGHT 152 DHS-17-0077-B-000105 105 Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that (b)(S) specificallyaddressthe handling of media calls and alt social media sites. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, AMLHICAN PVERSIGHT 153 DHS-17-0077-B-000106 106 Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understand the need for a broadcast but any messages we send USCISwide will have to be cleared and right now HQ is focused on the O}A's, fact sheets, talking points. We may want to consider a leadership call tomorrow to update folks on status of various aspects of the EO as well as provide reminders on handling media and hill inquiries. In the very short term, we may have to rely on the message cascading down. That said, there's a signed OCOMM memo and a management directive that spells out OCOMMs role as the sole agency spokesperson. We may want to consider giving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCISwould come out with a Broadcast reminding people of the rules . Peter and Judy, I await your guidance on appropriate steps I should take. Will follow up with you on a separate chain . Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,TracyL Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, AMLHICAN PVERSIGHT 154 DHS-17-0077-B-000107 107 Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carryinga disclaimerbut are actually identifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaimto be raio officers).My previousemails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53 PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccountof people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:08:13 PM AMLHICAN PVERSIGHT 155 DHS-17-0077-B-000108 108 To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jess is drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. TracyL. Renaud ActingDeputyDirector & ImmigrationServices USCitizenship Departmentof HomelandSecurity r-\1v1L1 1v, , PVERSIGHT 156 DHS-17-0077-B-000109 109 202-272-1739 {desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett, Dolline L; Carter,Jeffrey T (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 157 DHS-17-0077-B-000110 110 Shirk,GeorgetteL From: Sent: Kerns,KevinJ Monday, January30, 2017 7:38 AM Alfonso, Angelica M; Groom, Molly M; Hatchett, Dolline L; Scialabba,Lori L Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory, Peter D; McLaughlin, Judy S; Ruppel,Joanna;Busch,Philip B RE:Messageto USCISstaff regarding press inquiries To: Cc: Subject: I think we need to remindpeople that private thoughtsthat start out with "I am the directorfor blah blah at USCIS, are more thanjust a privatethought--thinkof the secret service agent claimingnot to take a bullet for the President.It's fine line that we shouldbe clear, so even folks like me can understand. Kevin J. Kerns ActingAssociateDirector ManagementDirectorate US Citizenshipand ImmigrationServices (202) 272-2990 Kevin.J.Kerns@uscis.dhs.gov From: Alfonso,AngelicaM Sent: Sunday,January29, 20178:35:37 PM To: Groom,MollyM; Hatchett,DollineL; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks!Let me work on these before folks start reviewing. Angie AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Groom,MollyM Sent: Monday,January30, 2017 1:33:53AM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: RE:Messageto USCISstaff regardingpressinquiries IncludingPhil for OCC. Thanks. From: Hatchett,DollineL Sent: Sunday,January29, 20178:32:09 PM /..1v1L1 1\.Jr , PVERSIGHT 174 DHS-17-0077-B-000111 111 To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that specificallyaddressthe handlingof media calls and alt social media sites. (b)(5) From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 175 DHS-17-0077-B-000112 112 Angie, Set up a time for me to do the call and pull togetherbullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messageswe send USCIS wide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points. We may want to considera leadershipcall tomorrow to update folks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries.In the very short term, we may haveto rely on the messagecascadingdown. That said,there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole asthe sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would come out with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Joanna, AMLHICAN PVERSIGHT 176 DHS-17-0077-B-000113 113 (b)(5) Tracy l. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carryinga disclaimerbut are actuallyidentifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaimto be raio officers).My previousemails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccountof people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCISkinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? AMLHICAN PVERSIGHT 177 DHS-17-0077-B-000114 114 From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Shouldinclude leg (and stakeholder?)inquiry guidanceas well. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud AIVILHIGAN PVERSIGHT 178 DHS-17-0077-B-000115 115 Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett, Dolline L; Carter,Jeffrey T (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 179 DHS-17-0077-B-000116 116 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Alfonso, Angelica M Monday, January30, 2017 7:45 AM Prater,Jocelyn S Walters,JessicaS;Young, Todd P RE:Messageto USCISstaff regarding press inquiries Ok. Be in soon Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Prater,JocelynS Sent: Monday,January30, 2017 1:33:37PM To: Alfonso,AngelicaM Cc: Walters,JessicaS; Young,Todd P Subject: RE:Messageto USCISstaff regardingpressinquiries Her oxygen again. Lori said that she will like to do it at 11am. Thankyou, fo+ JocelynS. Prater I Lead Scheduler I Officeof the DeputyDirector I U.S. Citizenshipand ImmigrationServices(USCIS) I Departmentof HomelandSecurity(DHS) I (o) 202-272-1637(cl l(m) 202-272-8000 jocelyn.s.prater@uscis.dhs.gov I (b)(6) This email may containprivilegedor sensitive informationfor the intended individualor entity to which it is addressed. Any review, duplication,transmission,dissemination,other use or action taken upon this informationby persons or entities other than the intendedrecipient is prohibited. If you are not the intended recipient or believe you received this communicationin en-or,please notify the sender and destroythe material immediately." From: Alfonso,AngelicaM Sent: Monday,January30, 20178:10 AM To: Prater,JocelynS Cc: Walters,JessicaS; Young,Todd P Subject: RE:Messageto USCISstaff regardingpressinquiries Oh no...is everythingOK? I'm afraid 11 is too early for west coast even if we send the invite right now. We haven't finalizedTPs either. Todd/Jess? AMLHICAN PVERSIGHT 180 DHS-17-0077-B-000117 117 Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Prater,JocelynS Sent: Monday,January30, 2017 1:00:57PM To: Alfonso,AngelicaM Cc: Walters,JessicaS; Young,Todd P Subject: RE:Messageto USCISstaff regardingpressinquiries Hi lady, Lori doesn't have to go to the NAC this morning. Do you think it would be ok to send a 11:00ammeeting invite for the ExtendedLeadershipCall? Marie is back in the hospital and Lori would like to go see her if at all possible. Thank you, fo+ Jocelyn S. Prater I Lead Scheduler I Office of the Deputy Director I U.S. Citizenshipand ImmigrationServices(USCIS) I Departmentof HomelandSecurity(DHS) (o) 202-272-1637(c1 Im) 202-272-8000I jocelyn.s.prater@uscis.dhs.gov I (b)(6) This email may containprivilegedor sensitive informationfor the intended individualor entity to which it is addressed. Any review, duplication,transmission,dissemination,other use or action taken upon this informationby persons or entities other than the intendedrecipient is prohibited. If you are not the intended recipient or believe you received this communicationin error, please notify the sender and destroythe material immediately." From:Alfonso,AngelicaM Sent: Sunday,January29, 20176:01 PM To: Walters,JessicaS; Young,Todd P; Prater,JocelynS Cc: Renaud,TracyL Subject: FW: Messageto USCISstaff regardingpressinquiries Jess/Todd/D3- let me know how we should proceedschedulingwise. We should have cleared docsto speakfrom tomorrow and I can work up the comms reminders. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori AMLHICAN PVERSIGHT 181 DHS-17-0077-B-000118 118 From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:37:41 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understand the need for a broadcast but any messages we send USCISwide will have to be cleared and right now HQ is focused on the Q/A's, fact sheets, talking points. We may want to consider a leadership call tomorrow to update folks on status of various aspects of the EO as well as provide reminders on handling media and hill inquiries . In the very short term, we may have to rely on the message cascading down. That said, there ' s a signed OCOMM memo and a management directive that spells out OCOMMs role as the sole agency spokesperson. We may want to consider giving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCISwould come out with a Broadcast reminding people of the rules. Peter and Judy, I await your guidance on appropriate steps I should take. Will follow up with you on a separate chain. Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,TracyL Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries (b)(5) Joanna, Tracy L. Renaud Acting Deputy Director US Citizenship & Immigration Services Department of Homeland Security 202-272-1739 (desk) AMLHICAN PVERSIGHT 182 DHS-17-0077-B-000119 119 From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carrying a disclaimerbut are actuallyidentifyingthemselvesas employees. That's concemmg. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. Should OSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AMLHICAN PVERSIGHT 183 DHS-17-0077-B-000120 120 Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCIS Refugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries f-\lVILMlvf-\1\J PVERSIGHT 184 DHS-17-0077-B-000121 121 I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 185 DHS-17-0077-B-000122 122 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Onello, Andrew J Sunday,January29, 2017 4:57 PM Renaud,Tracy L; Groom, Molly M; Gregory, Peter D; Emrich,Matthew D; Davidson, Andrew J Scialabba,Lori L;Jones,Keith A; Denayer,Larry C RE:Messageto USCISstaff regarding press inquiries Will do. Thanks Tracy! Andrew J. Onello Chief InformationSecurityOfficer Chief, InformationSecurityDivision Office oflnforrnation Technology United States Citizenshipand ImmigrationServices Office: 202-357-7901 (b)(S) Mobile: Andrew.J.Onello@uscis .dhs.gov uscisciso@dhs.sgov.gov(HSDN) uscis-ciso@dhs.ic.gov(C LAN) I From: Renaud,TracyL Sent: Sunday,January29, 20175:53:15 PM To: Onello,AndrewJ; Groom,MollyM; Gregory,PeterD; Emrich,MatthewD; Davidson,AndrewJ Cc: Scialabba,Lori L; Jones,KeithA; Denayer,LarryC Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. Angie has some screen shots of accounts she found. If you need them feel free to reach out directly to her. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Onello,AndrewJ Sent: Sunday,January29, 20175:44:29 PM To: Renaud,TracyL; Groom,MollyM; Gregory,PeterD; Emrich,MatthewD; Davidson,AndrewJ Cc: Scialabba,Lori L; Jones,KeithA; Denayer,LarryC Subject: RE:Messageto USCISstaff regardingpressinquiries Tracy, AMLHICAN PVERSIGHT 70 DHS-17-0077-B-000123 123 I'll look into this tonight and get back to everyone.Thank you! Andrew J. Onello Chief InformationSecurityOfficer Chief, InformationSecurityDivision Office oflnformation Technology United States Citizenshipand ImmigrationServices Office: 202-357-7901 (b)(S) Mobil Andrew.J.Onello@uscis .dhs.gov uscisciso@dhs.sgov.gov(HSDN) uscis-ciso@dhs.ic.gov(CLAN) el From: Renaud,TracyL Sent: Sunday,January29, 20175:21:37 PM To: Onello,AndrewJ; Groom,MollyM; Gregory,PeterD; Emrich,MatthewD; Davidson,AndrewJ Cc:Scialabba,Lori L; Jones,KeithA; Denayer,LarryC Subject: FW: Messageto USCISstaff regardingpressinquiries Andy, What can you do to help sort this out for us? We don't know if we have employees who are using the USCISand/or RAIOtag and weren't sanctioned by the agencyto do so vs external entities that are using our acronym. Copying Molly (b)(5) TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk} From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:19 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 71 DHS-17-0077-B-000124 124 We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCISpage that says it is an unofficialaccountof people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCISkinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have accessto twitter, but I also understand that an altRAIOtwitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; CarteriJeffreyT (Jeff); Scialabba,Lori L; WaltersiJessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Shouldincludeleg (and stakeholder?)inquiryguidanceas well. AMLHICAN PVERSIGHT 72 DHS-17-0077-B-000125 125 AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 73 DHS-17-0077-B-000126 126 Shirk,GeorgetteL From: Sent: To: Subject: Renaud,Tracy L Monday, January30, 2017 9:42 AM Alfonso, Angelica M; Scialabba,Lori L RE:Messageto USCISstaff regarding press inquiries I talked to Keith and OIT is going to engagewith DHSCyber. Tracyl. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From:Alfonso,AngelicaM Sent: Monday,January30, 2017 10:02AM To: Renaud,Tracy L; Scialabba,Lori L Subject: RE:Messageto USCISstaff regardingpressinquiries I alerted OPAto the twitter issuefor comms purposes along with screen shots yesterday. I do think cyber needs to be notified. From:Renaud,TracyL Sent: Monday,January30, 2017 10:01AM To: Alfonso,AngelicaM; Scialabba,Lori L Subject: FW: Messageto USCISstaff regardingpressinquiries Do either of you think we need to inform the Department about any of this? Why wouldn't DHSCyber be best suited to be monitoring this stuff? Tracyl. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From:Onello,AndrewJ Sent: Monday,January30, 2017 1:54AM To: Renaud,TracyL; Groom,MollyM; Gregory,PeterD; Emrich,MatthewD; Davidson,AndrewJ Cc: Scialabba,Lori L; Jones,KeithA; Denayer,LarryC Subject: RE:Messageto USCISstaff regardingpressinquiries Tracy, I put my former cop hat back on and dig some investigating for the last few hours. Sorry for the long e-mail but it's worth the read about what I've found and de-conflicted so far: Alt USCIS(@AltUSCIS)account has an account picture of a white egg with a red background around the egg. The account is onlyfollowing1 account and has 11 followers: I AMLHICAN PVERSIGHT 149 DHS-17-0077-B-000127(b)(6) 127 (b)(6) The Alt RAIO(@AltRAIO)account usesthe DHSseal with "ALT RAIO"written acrossit. Alt RAIOhas a total of 111 tweets that started 2 days ago. They are following 210 other twitter usersand already have 2,142 followers. There is an AltlCEAttorney,Alt_Dept of Interior, AltDOJ,AltFBI, and what looks to be a good portion of the remaining Federal agencies.I didn't have enough time to dig through the 2,142 followers matching them out to our employees but I will (b)(S) say that account was quickly visible. I believe we have some grounds with Twitter reference the use of the DHSseal but if I was to uess Twitter will not do an thin with the account but instead will delete the icture for the account - maybe he page says'Unofficial account by Refugee,Asylum & lnt'I Operations. All posts contain publicly (b)(?)(e) available information and we do not represent off'I views of gov't." The page referencesout to the Alt Dept of State (@AltStateDpt)twitter page and uses#Resistfrequently. One of the tweets from this evening is "If you doubt the #Resistanceis powerful and growing, see the retweets below. This is a new generation of the loud majority. We are building." That was originally posted on the @AltStateDptand retweeted by the @AltRAIOgroup with a messageback "@AltStateDpt We are happy to join you. Thank you for all you do for our democracy.#Resist".There is another tweet from a few hours ago "Refugeesbeing detained in airports were legally, thoroughly vetted by us. #nobannowall". They also reference an AltUSCustomsgroup. There are a very large number of tweets. Some reference themselves as a 'former immigration officer' and there is one tweet from 2 days ago - "@realDonaldTrumpWe will not go quietly as you ban the world's most vulnerable." I _____ ..r ----------------------------------- I also dug up an ALTlmmigration (@ALT_USCIS) account whose account picture is the upside down DHSseal with US Citizenshipand Immigration Servicesinverted above the seal. It's the upside down picture of our actual @USCIStwitter account picture. There statement is "Join the #resistance,unofficial ALTof people who vet safe immigrants. Independent views. Not affiliated with DHSor USCISkinda #resist". This account is following 40 people and has 9,983 followers. They have 777 tweets so far. There is a RogueDHS(@Rogue_DHS) account which is the 'Not-yet unofficial #Resistanceteam for the U.S.Dept of Homeland Security. Not DHSaffiliated. If they tell you War is Peace& Slaveryis Freedom,#ShutltDown." There is also an AltHomelandSecurity(@AltHomelandSec)account which has more of the same resistancediscussion.(b)(?)(e) AMLHICAN PVERSIGHT 150 DHS-17-0077-B-000128 128 (b)(7)(e) Pleaselet me know if you want me to redirect any of the efforts here or if you want me to deep dive anything further. Chief Information SecurityOfficer Chief, Information SecurityDivision Office of Information Technology United StatesCitizenshipand Immigration Services Office: 202-357-7901 Mobild (b)(6) Andrew.J.Onello@uscis.dhs.gov uscisciso@dhs.sgov.gov (HSDN) uscis-ciso@dhs.ic.gov (CLAN) From:Renaud,Tracy L Sent:Sunday,January 29, 2017 5:22 PM To: Onello, Andrew J ;Groom, Molly M ;Gregory, Peter D ;Emrich, Matthew D ;Davidson,Andrew J Cc:Scialabba,Lori L ; Jones, Keith A ; Denayer, Larry C Subject:FW: Messageto USCISstaff regarding press inquiries Andy, What can you do to help sort this out for us? We don't know if we have employees who are using the USCISand/or RAIOtag and weren't sanctioned by the agency to do so vs external entities that are using our acronym. Copying Molly TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739(desk) (b)(S) From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:19 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries AMLHICAN PVERSIGHT 151 DHS-17-0077-B-000129 129 I don't see a similardisclaimeron the raio one (they actuallyclaimto be raio officers).My previousemails includedscreenshots. AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCISpage that says it is an unofficialaccountof peopleworkinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCISkinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA,NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. l don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). AMLHICAN PVERSIGHT 152 DHS-17-0077-B-000130 130 Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 153 DHS-17-0077-B-000131 131 Shirk,GeorgetteL From: Sent: To: Subject: Renaud,Tracy L Sunday,January29, 2017 8:37 PM Alfonso, Angelica M RE:Messageto USCISstaff regarding press inquiries He's very patient. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-273-1739(desk) From: Alfonso,AngelicaM Sent: Sunday,January29, 20179:28:56 PM To: Renaud,Tracy L Subject: RE:Messageto USCISstaff regardingpressinquiries Poor guy. Shecalled him and told him to draft something after seeing Lori's email asking me to. From: Renaud,TracyL Sent: Sunday,January29, 20179:23 PM To: Alfonso,AngelicaM Subject: RE:Messageto USCISstaff regardingpressinquiries I understand. I will talk to Jeff too Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-273-1739(desk) From: Alfonso,AngelicaM Sent: Sunday,January29, 20179:17:59 PM To: Renaud,Tracy L Subject: RE:Messageto USCISstaff regardingpressinquiries Sorry for bitching. Im just tired and she isn't being helpful. And she has poor Jeff stuck in the middle. From: Renaud,TracyL Sent: Sunday,January29, 20179:09 PM AMLHICAN PVERSIGHT 160 DHS-17-0077-B-000132 132 To: Alfonso,AngelicaM Subject: RE:Messageto USCISstaff regardingpressinquiries I will deal with it. Thanks for forwarding. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof HomelandSecurity 202-273-1739(desk) From: Alfonso,AngelicaM Sent: Sunday,January29, 20179:06:56 PM To: Renaud,Tracy L Subject: FW: Messageto USCISstaff regardingpressinquiries I'm not responding. From: Hatchett,DollineL Sent: Sunday,January29, 20178:55 PM To: Alfonso,AngelicaM Cc: Carter,JeffreyT (Jeff) Subject: RE:Messageto USCISstaff regardingpressinquiries Hi Angie, Please circle back we me or Jeff on any proposed changesto the OCOMpieces, given our responsibilityrelated to media and social media. Open to recommendations,but want to ensure we're all on the same page with what is shared. Thanks, Dolline From: Alfonso,AngelicaM Sent: Sunday,January29, 20178:35:37 PM To: Groom,MollyM; Hatchett,DollineL; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks! Let me work on these before folks start reviewing. Angie Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices AMLHICAN PVERSIGHT 161 DHS-17-0077-B-000133 133 From: Groom,MollyM Sent: Monday,January30, 2017 1:33:53AM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: RE:Messageto USCISstaff regardingpressinquiries IncludingPhil for OCC. Thanks. From: Hatchett,DollineL Sent: Sunday,January29, 20178:32:09 PM To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS; Kerns,KevinJ; Groom,MollyM; Ruppel,Joanna Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, (b)(5) I know your plate is full, so to be helpful (and to get a jump on tomorrow)here are some TPs for Lori that specificallyaddressthe handlingof media calls and alt socialmedia sites. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,JudyS t IV1L.-1 ,.......,, I PVERSIGHT 162 DHS-17-0077-B-000134 134 Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries 10-4 From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Angie, Set up a time for me to do the call and pull togetherbullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries I understandthe needfor a broadcastbut any messageswe send USCIS wide will haveto be clearedand right now HQ is focusedon the Q/A's, fact sheets,talking points. We may want to considera leadershipcall tomorrow to update folks on status of variousaspectsof the EOaswell as provide reminderson handlingmediaand hill inquiries.In the very short term, we may haveto rely on the messagecascadingdown. That said,there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole asthe sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Thanks. It would be most helpful to me if USCIS would come out with a Broadcastremindingpeopleof the rules. Peterand Judy, I await your guidanceon appropriatesteps I shouldtake. Will follow up with you on a separatechain. Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand InternationalOperations AIVILHIGAI\J PVERSIGHT 163 DHS-17-0077-B-000135 135 Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Renaud,TracyL Sent: Sunday,January29, 2017 5:24 PM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; McLaughlin,JudyS Cc: Kerns,KevinJ; Groom,MollyM Subject: RE:Messageto USCISstaff regardingpressinquiries Joanna, TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) (b)(5) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries CorrectRAIO is not carryinga disclaimerbut are actuallyidentifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previousemails includedscreen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficialaccountof AMLHICAN PVERSIGHT 164 DHS-17-0077-B-000136 136 people workinghard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites poppingup..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 20175:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. ShouldOSI look into this? From: Alfonso,AngelicaM Sent: Sunday,January29, 20175:08:13 PM To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't haveaccessto twitter, but I alsounderstandthat an altRAIOtwitter accounthasbeenestablished, whateverthat means(I needto get with the moderntimes). Joanna Joanna Ruppel ActingAssociateDirector USCIS Refugee,Asylumand InternationalOperations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Shouldinclude leg (and stakeholder?)inquiry guidanceas well. AMLHICAN PVERSIGHT 165 DHS-17-0077-B-000137 137 AngelicaAlfonso-Royals Chief,Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jessis drafting something to go out under Lori's name tomorrow. I think we can add this to the message.Adding Jess. TracyL. Renaud ActingDeputyDirector USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739{desk) From: Ruppel,Joanna Sent: Sunday,January29, 20174:53 PM To: Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Renaud,Tracy L;Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommend that a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sending something to all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 166 DHS-17-0077-B-000138 138 Shirk,GeorgetteL From: Sent: To: Cc: Subject: Renaud,Tracy L Monday, January30, 2017 2:24 PM Jones,Keith A Schwartz,Mark A; Kerns,KevinJ RE:Messageto USCISstaff regarding press inquiries OCC is working with our partner componentsand DHS on some messagingregarding ethics to include social media activity. Rolling everythinginto a single message is the best approach so working with OCC is the right next step. Thanks. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Department of Homeland Security 202-273-1739(desk) From: Jones,KeithA Sent: Monday,January30, 20173:07:30 PM To: Renaud,Tracy L Cc: Schwartz,MarkA; Kerns,KevinJ Subject: FW: Messageto USCISstaff regardingpressinquiries As a follow-up,Jeff and I discussed He too was concernedabout both the privacy and legacy issues with the "Alt" accounts. He's going to reach out to Counsel and work with them on guidance and get back to us. One thing he did acknowledgewas the time it will take to issue the guidance once somethingis agreed upon. KJ From: Jones,KeithA Sent: Monday,January30, 2017 1:39:51PM To: Eisensmith,Jeffrey Cc: Onello,AndrewJ; Denayer,LarryC Subject: FW: Messageto USCISstaff regardingpressinquiries (b)(5) Per discussion, AMLHICAN PVERSIGHT 34 DHS-17-0077-B-000139 139 (b)(5) we await formal guidance. Keith From: Onello, Andrew J Sent: Monday, January 30, 2017 1:54 AM To: Renaud, Tracy L; Groom, Molly M; Gregory, Peter D; Emrich, Matthew D; Davidson, Andrew J Cc: Scialabba, Lori L;Jones, Keith A; Denayer, Larry C Subject: RE: Message to USCIS staff regarding press inquiries Tracy, I put my former cop hat back on and dig some investigating for the last few hours. Sorry for the long e-mail but it's worth the read about what I've found and de-conflicted so far: (b)(6) Alt USCIS(@AltUSCIS)account has an account picture of a white egg with a red background around the egg. The account is onlv following 1 account and has 11 followers: The Alt RAIO (@AltRAIO} account uses the DHSseal with "ALT RAIO" written across it. Alt RAIO has a total of 111 tweets that started 2 days ago. They are following 210 other twitter users and already have 2,142 followers. There is an AltlCEAttorney, Alt_Dept of Interior, AltDOJ, AltFBI, and what looks to be a good portion of the remaining Federal (b)(S) agencie I tjjtjp'tbavr enough time to dig through the 2,142 followers matching them out to our employees but I will 1 say tha1 _ ----~ccount .. DHSseal but if 1 account- 1 was quickly visible. I believe we have some grounds with Twitter reference the use of the ~as!PRHess Jwjtter wjll? P! dPaov!bior wjtb!beacCPH ?! bH!insteadwjlldele!e !bePictwe fqr!be ma~bel _ ---------------------------------.. jThe page says 'Unofficial account by Refugee, Asylum & lnt'I Operations. All posts contain publicly (b)(?)(e) available information and we do not represent off'I views of gov't." The page references out to the Alt Dept of State (@AltStateDpt) twitter page and uses #Resist frequently. One of the tweets from this evening is "If you doubt the #Resistance is powerful and growing, see the retweets below. This is a new generation of the loud majority. We are building." That was originally posted on the @AltStateDpt and retweeted by the @AltRAIO group with a message back "@AltStateDpt We are happy to Join you. Thank you for all you do for our democracy. #Resist". There is another tweet from a few hours ago "Refugees being detained in airports were legally, thoroughly vetted by us. #nobannowall". They also reference an AltUSCustoms group. There are a very large number of tweets. Some reference themselves as a 'former immigration officer' and there is one tweet from 2 days ago - "@realDonaldTrump We will not go quietly as you ban the world's most vulnerable." I also dug up an ALTlmmigration (@ALT_USCIS)account whose account picture is the upside down DHSseal with US Citizenship and Immigration Services inverted above the seal. It's the upside down picture of our actual @USCIStwitter account picture. There statement is "Join the #resistance, unofficial ALT of people who vet safe immigrants. Independent views. Not affiliated with DHS or USCISkinda #resist". This account is following 40 people and has 9,983 followers. They have 777 tweets so far. AMLHICAN PVERSIGHT 35 DHS-17-0077-B-000140 140 There is a RogueDHS(@Rogue_DHS)account which is the 'Not-yet unofficial #Resistanceteam for the U.S.Dept of Homeland Security. Not DHSaffiliated . If they tell you War is Peace& Slavery is Freedom,#ShutltDown." (b)(7)(e) There is also an AltHomelandSecurity (@AltHomelandSec)account which has more of the same resistancediscussion. Pleaselet me know if you want me to redirect any of the efforts here or if you want me to deep dive anything further. Chief Information SecurityOfficer Chief,Information SecurityDivision Office of Information Technology United StatesCitizenshipand ImmigrationServices Office: 202-357-7901 (b)(6) Mobilel Andrew.J.Onello@uscis .dhs.gov uscisciso@dhs.sgov .gov (HSDN) uscis-ciso@dhs.ic .gov (CLAN) I From:Renaud,Tracy L Sent: Sunday,January 29, 2017 5:22 PM To:Onello, Andrew J ; Groom, Molly M ;Gregory, Peter D ; Emrich, Matthew D ;Davidson,Andrew J AMLHICAN PVERSIGHT 36 DHS-17-0077-B-000141 141 Cc:Scialabba,Lori L ;Jones,KeithA ; Denayer,LarryC Subject:FW: Messageto USCIS staff regardingpressinquiries Andy, What canyou do to help sort this out for us? We don't know if we haveemployeeswho are usingthe USCIS and/or RAIOtag and weren't sanctionedby the agencyto do so vs externalentities that are usingour acronym. CopyingMolly (b)(S) TracyL. Renaud ActingDeputy Director USCitizenship& ImmigrationServices Departmentof HomelandSecurity 202-272-1739 (desk) From:Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:19 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similar disclaimeron the raio one (they actually claim to be raio officers).My previous emails included screen shots. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Hatchett,DollineL Sent: Sunday,January29, 2017 10:16:53PM To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries We do not know who establishedthe account for USCIS, and I doubt that we would know that for RAIO. The posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From: Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries No idea. Should OSI look into this? From:Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:08:13 PM AMLHICAI\J PVERSIGHT 37 DHS-17-0077-B-000142 142 To: Ruppel,Joanna;Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Was this establishedby employees? Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January29, 2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,TracyL; Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,Jessica s Subject: RE:Messageto USCISstaff regardingpressinquiries Terrific. I don't have access to twitter, but I also understand that an altRAIO twitter account has been established, whatever that means (I need to get with the modern times). Joanna Joanna Ruppel Acting Associate Director USCISRefugee, Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 From: Alfonso,AngelicaM Sent: Sunday,January29, 20174:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Should include leg (and stakeholder?)inquiry guidanceas well. Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,TracyL Sent: Sunday,January29, 20179:54:23 PM To: Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Alfonso,AngelicaM; Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries Jess is drafting something to go out under Lori's name tomorrow. I think we can add this to the message. Adding Jess. TracyL. Renaud ActingDeputyDirector & ImmigrationServices USCitizenship Departmentof HomelandSecurity r-\1v1L1 1v, , PVERSIGHT 38 DHS-17-0077-B-000143 143 202-272-1739 {desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett, Dolline L; Carter,Jeffrey T (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,AngelicaM Subject: Messageto USCISstaff regardingpressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that. I was thinking of sendingsomethingto all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylum and International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMLHICAN PVERSIGHT 39 DHS-17-0077-B-000144 144 Worley, Jordan P From: Sent: To:. Subject: Mccament,JamesW Thursday,April 06, 2017 9:12 PM Renaud,TracyL;Carter,JeffreyT (Jeff);Hatchett,Dolline L; Levy,Jeffrey M; Catania, KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone,Christian H; Hirsch, Angela H; McKinney,JamesR (Jim);Torres,JuanJ; Ward; Timothy A; Wheeler, Shannon L;Winstead,Allison R;Alfonso,Angelica M; Groom, Molly M; Risch,Carl C RE:FYI:@alt_uscis Yes, thank you for the update Jeff. James W. McCament Acting Director Deputy Director U.S. Citizenshipand ImmigrationServices Departmentof HomelandSecurity Washington,DC 20529-2150 james.w.mccament@uscis.dhs.gov ' This email (includingany attachments)is intended solely for the use of the addressee(s)and may contain informationthat is sensitiveor otherwiseprotected by applicable law. If you are not the intended recipient, your disclosure,copying,distributionor other use of (or reliance upon) the informationcontained in this email is strictlyprohibited. If you are not the intendedrecipient,please notify the sender immediatelyand delete or destroy all copies. Thank You. From:Renaud,Tracy L Sent: Thursday,April 06, 2017 9:57:51 PM To: carter, JeffreyT (Jeff); Hatchett,DollineL; Levy,Jeffrey M; catania, KathrynA; Chever,Terron L; Grarniccioni, JenniferL; Hamerstone,ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward, TirnothyA; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: McCament,JamesW Subject: RE:FYI: @alt_uscis Thank you, Jeff. Tracy L. Renaud Acting Deputy Director US Citizenship& ImmigrationServices Departmentof Homeland Security 202-272-1739(desk) From:carter, JeffreyT (Jeff) Sent: Thursday,April 06, 2017 9:55:31 PM' To: Hatchett,DollineL; Levy,Jeffrey M; catania, KathrynA; Chever,Terron L; Gra~miccioni, JenniferL; Hamerstone, AIVlt H GAi PVERSIGHT 1 DHS-17-0077-B-000145 145 ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,Timothy A; Wheeler,Shannon L; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: McCament,JamesW; Renaud,Tracy L Subject: RE:FYI: @alt_uscis As will we, if asked.No inquirieshave been receivedby USCIS. Jeff Jeff Carter . Chief, Media RelationsDivision U.S. Citizenshipand ImmigrationServices 202 272-1556 (office) cell) (b)(6) .._e..,.eoyo. "'....a~rtoero(g};uscis.dhs. gov Please visit www.uscis.govfor ne~s and information. From: Hatchett, DollineL Sent: Thursday,April 06, 20179:51:35 PM _ To: Levy,Jeffrey M; Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,Jennifer L; Hamerstone, ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,Timothy A; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: McCament,JamesW; Renaud,Tracy L Subject: RE: FYI: @alt_uscis Point of clarification: OHS OPA declinedto commentdue to pending litigation. From: Hatchett,DollineL Sent: Thursday,April 06, 2017 9:49:25 PM To: Levy,Jeffrey M; Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone, ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,Timothy A; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM; Groom,MollyM Cc: McCament,JamesW; Renaud,Tracy L Subject: RE:FYI: @alt_uscis Flagging for others for awareness. The New York Times is also reportingthis story. The WashingtonPost contacted DHS OPA, however,they did not provide a comment. From: Levy,Jeffrey M Sent: Thursday,April 06, 20179:45:47 PM To: Carter,JeffreyT (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone,ChristianH; Hatchett, DollineL; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres,JuanJ; Ward,nmothy A; Wheeler,ShannonL; Winstead,AllisonR; Alfonso,AngelicaM Subject: FYI: @alt_uscis Hi everyone. Two months ago, someonestarteda Twitter account @alt_uscis. As of recently,it had 32,000 followers. A~/f HIC,AN PVERSIGHT 2 DHS-17-0077-B-000146 146 On March 14, CBP issued Twitter a summonsdemandingthey turn over the identityof the account's owner. Today, Twitter sued to block the summons.The story is exploding. One result is that the alt account has gained more than 60,000 followers,including 14,000 in the last 90 minutes. It just crossed 100,000followers. For comparison, our actual Twitter account, @USCIS,has 95,000 followers. st.com/news/the-switch/wp/2017/04/06/the-governmentHere's one article about it: https://www.washingtonpo is-demanding-to-know-who-this-trump-critic-is-twitter-is-suing-to-keep-it-a-secret Jeffrey Levy Chief of E-Communications Office of CommunicationsIU.S. Citizenshipand ImmigrationServices 20 Mass.,Ave., NW, Suite 3100 Washington7 DC 20529 (b)(6) _Office: (202) 272-2997I Mobile jeffrey.m.levy@uscis.dhs.gov USCIS English - http://uscis.govI Facebook:http://facebook.com/uscis ITwitter: http://twitter.com/uscis I .com/uscisI YouTube:https://youtube.com/uscis Instagram:https://www.instagram .es I Twitter: USCIS Espanol - http://uscis.gov/es IFacebook:https://www.facebook.com/uscis http://twitter.com/uscises I Instagram:https://www.instagram.com/uscises I I V Af\ff HICA\J PVERSIGHT 3 DHS-17-0077-B-000147 147 Worley, Jordan P. Kerns,KevinJ Mo.nday,January30, 2017 7:38 AM Alfonso,Angelica M; Groom, Molly M; Hatchett, Dolline L;Scialabba,Lori L Renaud,TracyL; Carter,JeffreyT (Jeff);Walt~rs,JessicaS;Gregory, Peter D; McLaughlin, Judy S;Ruppel,Joanna;Busch,Philip B RE:Messageto USCIS staff regarding pressinquiries From: Sent: To: Cc: Subject: I think we need to remind people that private thoughtsthat start out with "I am the director for blah blah at USCIS,are more thanjust a private thought--thinkof the secret serviceagent claimingnot to take a bullet for the President.It's fine line that we shouldbe clear, so even folks like me can understand. Kevin J. Kerns .Acting AssociateDirector ManagementDirectorate US Citizenshipand ImmigrationServices (202) 272-2990 Kevin.J.Kems@uscis.dhs.gov From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 8:35:37 PM To: Groom,MollyM; Hatchett,DollineL; Scialabba,Lori L Cc: Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S; Kerns,KevinJ; Ruppel,Joanna;Busch,PhilipB Subject: ~E: Messageto USCISstaff regardingpressinquiries Thanks! Let me work on these before folks start reviewing. Angie Angelica Alfonso-Royals Chief, Officeof LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Groom,MollyM Sent: Monday,January30, 2017 1:33:53 AM To: Hatchett,DollineL; Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,Tracy L; Cart:~'JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S; Kerns,KevinJ; Ruppel,Joanna;Busch,Ph1hpB . Subject: RE:Messageto USOSstaff regardingpressinquiries IncludingPhil for OCC. Thanks. From: Hatchett,DollineL Sent: Sunday,January29, 2017 8:32:09 PM f-\lV t t"il of' I \J PVERSIGHT 1 DHS-17-0077-B-000148 148 To: Alfonso,AngelicaM; Scialabba,Lori L Cc: Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; McLaughlin,Judy S; Kerns, Kevin J; Groom,MollyM; Ruppel,Joanna Subject: RE: Messageto USCISstaff regardingpressinquiries ,. Angie, I know your plate is full, so to be helpful (and to get a jump on tomorrow) here are some TPs for Lori that specificallyaddress the handling of media calls and alt social media sites. (b)(5) From: Alfonso,AngelicaM " Sent: Sunday,January29, 2017 5:58:33 PM To: Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; carter, JeffreyT (Jeff); Walters,JessicaS; Gregory,PeterD; Mclaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subject: RE: Messageto USOSstaff regardingpressinquiries 10-4 From:Scialabba,Lori L Sent: Sunday,January29, 2017 5:57 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessica S; Gregory,PeterD; Mclaughlin,Judy S Cc: Kerns,KevinJ; Groom,MollyM Subje~: RE: Messageto usersstaff regardingpressinquiries A~/f HIC,AN PVERSIGHT . . 2 DHS-17-0077-B-000149 149 Angie, '- Set up a time for me to do the call and pull together bullets for me to use on the call. Thanks Lori From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:37:41 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett, Dolline L; Scialabba,Lori L; carter, JeffreyT (Jeff); Walters, JessicaS; Gregory,Peter D; McLaughlin,Judy S Cc: Kerns,KevinJ; Groom,Molly M Subject: RE: Messageto USCISstaff regardingpressinquiries I understandthe need for a broadcastbut any messageswe send USCISwide will haveto be cleared and right now HQ is focused on the O}A's, fact sheets,talking points. We may want to considera leadershipcall tomorrow to update folks on status c;,fvarious aspectsof the EOas well as provide reminderson handlingmedia and hill inquiries. In the very short term, we may haveto rely on the messagecascadingdown. . That said, there's a signedOCOMMmemo and a managementdirective that spellsout OCOMMsrole as the sole agency spokesperson.We may want to considergiving both prominent real estate on connect. From: Ruppel,Joanna Sent: Sunday,January29, 2017 5:26 PM To: Renaud,Tracy L; Hatchett, DollineL; Alfonso,AngelicaM; Scialabba,Lori L; carter, JeffreyT (Jeff); Walters, Jessica S; Gregory,Peter D; McLaughlin,Judy S . Cc: Kerns,KevinJ; Groom,Molly M Subject: RE: Messageto USCISstaff'.regardingpressinquiries Thanks. It would be most helpful to me if USCISwould come out with a Broadcastremindingpeople of the rules. Peter and Judy, I await your guidanceon appropriate steps I should take. Will follow up with you on a separatechain. Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee;'Asylumand International Operations Joanna.Ruppel@uscis .dhs.gov 202-272-1625 From: Renaud,Tracy L Sent: Sunday,January29, 2017 5:24 PM To: Hatchett, Dolline L; Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna; carter, ~effreyT (Jeff); Walters, Jessica S; Gregory, Peter D; Mclaughlin,Judy S Cc: Kerns, KevinJ; Groom,Molly M Subject: RE: Messageto USCTS staff regardingpress inquiries . Joanna, L\V"fHIC,AN PVERSIGHT 3 DHS-17-0077-B-000150 150 I I Tracy L. Renaud Acting Deputy Director us Citizenship& Immigration Services Department of HomelandSecurity ZOZ-272-1739(desk) (b)(5) From: Hatchett,DollineL Sent: Sunday,January29, 2017 5:20 PM . To: Alfonso,AngelicaM; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters, JessicaS . Subject: RE:Messageto USCISstaff regardingpressinquiries a Correct RAIO is not carrying disclaimerbut are actuallyidentifyingthemselvesas employees. That's concerning. From: Alfonso,AngelicaM Sent: Sunday,January29, 2017 5:18:55 PM To: Hatchett,DollineL; Scialabba,Lori L; Ruppel,Joanna;Renaud,Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USCISstaff regardingpressinquiries I don't see a similardisclaimeron the raio one (they actuallyclaim to be raio officers).My previous emails included screen shots. AngelicaAlfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand !~migration Service's From: Hatchett,Dollinel Sent: Sunday,January29, 2017 10:16:53 PM , To: Scialabba,Lori L; Alfonso,AngelicaM; Ruppel,Joanna;Re)1aud, Tracy L; Carter,JeffreyT (Jeff); Walters,JessicaS Subject: RE:Messageto USOSstaff regardingpressinquiries We do not know who establishedthe accountfor USCIS,and I doubt that we would know that for RAIO. The _ posts are pretty anonymous. There is a disclaimeron the alt USCIS page that says it is an unofficial account of people working hard to make everyonedeservinglegal and is not affiliatedwith DHS or USCIS kinda. A little bit of a dig at the end. It's importantto note that there are other alt sites popping up..EPA, NPS and others. From:Scialabba,Lori L Sent: Sunday,January29, 2017 5:10:48 PM To: Alfonso,AngelicaM; Ruppel,Joanna;Renaud,Tracy L; Hatchett,DollineL; Carter,JeffreyT (Jeff); Walters,Jessicas Subject: RE:Messageto usasstaff regardingpressinquiries No idea. Should OSI look into this? A~/f HIC,A~ PVERSIGHT 4 DHS-17-0077-B-000151 151 From: Alfonso,AngelicaM . ' Sent: Sunday,January29: 2017 5:08:13 PM To: Ruppel,Joanna;Renaud,Tracy L; Hatchett,Dolline L; carter, Je~reyT (Jeff); Scialabba,Lori L; Walters, Jessica S Subject: RE: Messageto USCISstaff regardingpressinquiries Was this establishedby employees? AngelicaAlfonso-Royals , Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Ruppel,Joanna Sent: Sunday,January-29,2017 10:05:47PM To: Alfonso,AngelicaM; Renaud,Tracy L; Hatchett, DollineL; Carter,JeffreyT (Jeff); Scialabba,Lori L; Walters, Jessica s Subject: RE: Messageto usasstaff regardingpressinquiries ' Terrific. I don't haveaccessto twitter, but I also understandthat an.alt RAIOtwitter accounthasbeen established, whatever that means(1needto get with the modern times). Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand International Operations .gov Joanna.Ruppel@uscis.dhs 202-272 -1625 From: Alfonso,AngelicaM sent: Sunday,January29, 2017 4:56 PM To: Renaud,Tracy L; Ruppel,Joanna;Hatchett,DollineL; Carter,JeffreyT {Jeff); Scialabba,Lori L; Walters,Jessicas Subject: RE: Messageto USCISstaff regardingpressinquiries { Should include leg (and stakeholder?)inquiry guidance as well. ' Angelica Alfonso-Royals Chief, Office of LegislativeAffairs U.S. Citizenshipand ImmigrationServices From: Renaud,Tracy L sent: Sunday,January29, 2017 9:54:23 PM To: ~uppel,Joanna; Hatchett, DollineL; Carter,Jeffrey T (Jeff); Scialabba;Lori L; Alfonso,AngelicaM; Walters,Jessicas staff regardingpressinquiries SubJect: RE: Messageto users Jessis drafting somethingto go out under Lori's name tomorrow. I think we can add this to the message. AddingJess. TracyL Renaud Af\ff HICA\J PVERSIGHT 5 DHS-17-0077-B-000152 ,, r 152 Acting Deputy Director US Citizenship & Immigration Services Deportment of Homeland Security 10Z-Z72-l739 (desk) From: Ruppel,Joanna Sent: Sunday,January29, 2017 4:53 PM To: Hatchett, DollineL; Carter, Jeffrey T (Jeff); Scialabba,Lori L; Renaud,Tracy L; Alfonso,Angelica M Subject: Messageto usersstaff regarding pressinquiries I know there is A LOTgoing on, but I would like to recommendthat a USCISBroadcastbe sent to all USCISstaff just to remind them of the requirement to refer all pressinquiries to OCOMwith instructions on how to do that . I was thinking of sending somethingto all RAIOstaff, but I think it would be more appropriate to be a USCISBroadcast. Thoughts? Joanna Joanna Ruppel Acting AssociateDirector USCISRefugee,Asylumand International Operations Joanna.Ruppel@uscis.dhs.gov 202-272-1625 AMf HICAt\J PVERSIGHT 6 DHS-17-0077-B-000153 153 Worley, Jordan P Levy,JeffreyM Friday,April 07, 2017 3:05 PM Hatchett,Dolline L;Carter,JeffreyT (Jeff);Catania,KathrynA; Chever,Terron L; Gramiccioni,JenniferL; Hamerstone,ChristianH; Hirsch,Angela H; McKinney, JamesR (Jim);Torres,JuanJ; Ward,Timothy A; Wheeler,ShannonL;Winstead, Allison R;Alfonso, AngelicaM; Groom,Molly M Mccament,JamesW; Renaud,TracyL / , Updatere: @alt_uscis From: Sent: To: Cc: Subject: BuzzFeedis reporting that CBPdropped their demand that Twitter turn over the identity of the people behind @alt- uscis, so Twitter haswithdrawn its lawsuit to block the request: https://www .buzzfeed.com/chrisgeidner/twittersues-feds-over-attempt-to-reveal-identity-behind It hasn't hit other outlets yet. FYI @alt usciswent from 32,000followers yesterdaymorning to 156,000now. J - Jeffrey Levy Chief of E-Communications I OComm Office: (202) 272-2997 ! Mobi!el I (b)(G) '-. I Facebook:/USCIS !Twitter: USCIS Espanol - USCIS.gov/ES I Facebook: /USC IS.ES I Twitter: USCIS English - USCIS.gov @USCIS Ilnstagram: I @USCIS YouTube : /USCIS @USCIS_ES j lnstagram: @USCIS_ES From: Hatchett, DollineI.: \ Sent: Thursday,April 06, 2017 9:49 PM To: Levy,Jeffrey M; Carter,Jeffrey T (Jeff); Catania,KathrynA; Chever,Terron L; Gramiccioni,Jennifer L; Hamerstone, ChristianH; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres, JuanJ; Ward, Timothy A; Wheeler,Shannon L; Winstead,AllisonR; Alfonso,AngelicaM; Groom,Molly M Cc: McCament,JamesW; Renaud,Tracy L Subject: RE: FYI: @alt_uscis Flaggingfor others for.awareness. Th~New York Times is also reportingthis story. The WashingtonPost . contactedOHS OPA,however,they did not providea comment. From: Levy,Jeffrey M Sent: Thursday,April 06, 2017 9:45:47 PM To: Carter,JeffreyT (Jeff); Catania,KathrynA;_Chever,Terron L;_Gramiccioni,Jennifer L; Hamerstone,Christian H; Hatchett, DollineL; Hirsch,AngelaH; McKinney,JamesR (Jim); Torres, JuanJ; W,ard,Timothy A; Wheeler, ShannonL; Winstead,AllisonR; Alfonso,AngelicaM . Subject: FYI:@alt_uscis Hi everyone., Two monthsago, someonestarteda Twitteraccount@alt_uscis.As of recently, it had 32,000followers. On March 14, CBP issuedTwittera summonsdemandingthey turn over the identityof the account'sowner. Today, Twittersued to block the summons.The story is exploding. Af\ff HICA\J PVERSIGHT 1 DHS-17-0077-B-000154 154 One result is that the alt a_ccoupthas gained more than 60,000 followers,including 14,000 in the last 90 minutes. It just crossed 100,000followers. o I For comparison,our actual Twitter account, @USCIS, has 95,000 followers. Here's one article about it: https://www.washingtonpost.com/news/the-switch/wp/2017/04/06/the-govemment1 is-demanding-to-know-who-this-trump-critic-is-twitter-is-suing-to-keep-it-a-secret o Jeffrey Levy Chief of E-Communications Office of CommunicationsIU.S. Citizenshipand Immigration Services 20 Mass.Ave.,NW, Suite 3100~)l{asbjpgtgp (b)(6) __. Office: (202) 272-2997 I Mobile.._. ___ .gov j effrey.m.levy(a),uscis.dhs USCIS English - http://uscis.govI Facebook:http://facebook.com/uscisITwitter: http://twitter.com/uscis I Instagram: https://www.instagram.com/uscisI YouTube: https://youtube.com/uscis USCIS Espanol - http://uscis.gov/esI Facebook:https://www.facebook.com/uscis.esI Twitter: . http://twitter.com/uscises I Instagram: https://www.instagram.com/uscises ncros29 Af\ff HICA\J PVER IGHT 2 DHS-17-0077-B-000155 155