Program Evaluation: Higher Education Cost Drivers and Cost Savings October 24, 2017 Report #17-02 LEGISLATIVE FINANCE COMMITTEE Representative Patricia A. Lundstrom, Chairwoman Senator John Arthur Smith, Vice-Chairman Representative Paul C. Bandy Senator William F. Burt Senator Pete Campos Senator Carlos R. Cisneros Representative Randal S. Crowder Representative George Dodge, Jr. Representative Jimmie C. Hall Representative Larry A. Larrañaga Senator Carroll H. Leavell Senator Howie C. Morales Senator George K. Muñoz Senator Steven P. Neville Representative Nick L. Salazar Representative Jim R. Trujillo DIRECTOR David Abbey DEPUTY DIRECTOR FOR PROGRAM EVALUATION Charles Sallee PROGRAM EVALUATION TEAM Amir Chapel Jon R. Courtney, Ph.D. Sarah M. Dinces, Ph.D. Nathan Eckberg, Esq. Jenny Felmley, Ph.D. Micaela Fischer Brenda Fresquez, CICA Maria D. Griego Brian Hoffmeister Clayton Lobaugh Travis McIntyre, Ph.D. Alison Nichols Representative Patricia A. tare Mexico - Senator John Arthur Smith Chairwoman Vice-Ch LEGISLATIVE FINANCE COMMITTEE m? ?epresentative Paul C. Bandy 325 Don Gaspar, Suite 10] . Santa Fe, NM 37501 Senator William F. Burt epresantatwe Randal 8- Crowder Phone: (505) 986?4550 - Fax (505) 986-4545 Senator Pete Campos Representative George Dodge, Jr. Representative Jimmie C. Hall Representative Larry A. Larra?aga Representative Nick L. Salazar Director Representative Jim R. 'Il'ujillo Senator Carlos R. Cisneros David Abbey Senator Carroll H. Leavell Senator Howie C. Morales Senator George K. Munoz Senator Steven P. Neville October 24, 2017 Dr. Barbra Damron, Cabinet Secretary Higher Education Department 2044 Galisteo Street, Suite 4 Santa Fe, NM 87505-2100 Dear Secretary Damron: On behalf of the Legislative Finance Committee, I am pleased to transmit the evaluation, Higher Education Cost Drivers and Cost Savings. The evaluation reviewed cost drivers in New Mexico higher education, efforts to improve ef?ciency by higher education institutions, and assessed duplication in academic programming. This report will be presented to the Legislative Finance Committee on October 24, 2017. An exit conference to discuss the contents of the report was conducted with the Higher Education Department on October 20, 2017. The Committee would like a plan to address the recommendations within this report Within 30 days from the date of the hearing. I believe this report addresses issues the Committee asked us to review and hope your department and New Mexico?s institutions of higher education will bene?t from our efforts. We very much appreciate the cooperation and assistance we received from you and your staff. Sincerely, David Abbey, Director Cc: Representative Patricia Chairwoman, Legislative Finance Committee Senator John Arthur Smith, Vice?Chairman, Legislative Finance Committee Ms. Duffy Rodriguez, Secretary Designate, Department of Finance and Administration Mr. Keith Gardner, Chief of Staff, Of?ce of the Governor Mr. Marc Saavedra, Executive Director, Council of University Presidents Mr. Clayton Abbey, Executive Director, New Mexico Independent Community Colleges Mr. Ty Trujillo, Executive Director, New Mexico Association of Community Colleges Mr. Timothy Keller, State Auditor Mr. Hector Balderas, Attorney General Table of Contents Executive Summary ................................................................................................................. 1 Key Findings and Recommendations .................................................................................... 2 Key Recommendations............................................................................................................ 4 Background .............................................................................................................................. 5 Findings and Recommendations .......................................................................................... 17 HEI I&G spending was $1.14 billion in FY16, a $253 million (28 percent) increase from FY07 .............................................................................................................................. 17 To meet attainment goals and maintain affordability, institutions must improve performance and efficiency............................................................................................ 29 Some higher education institutions proactively improve efficiencies but others struggle financially ....................................................................................................................... 39 Agency Response .................................................................................................................. 52 Appendices ............................................................................................................................. 55 Appendix A: Evaluation Scope and Methodology .......................................................... 55 Appendix B: Changes in Expenditures at HEIs FY07 to FY16 ...................................... 56 Appendix C: Optimal Spending Levels .......................................................................... 58 Appendix D: Branch Campus Spending Details ............................................................ 59 Appendix E: HEI Unrestricted Fund Balances (FY16) ................................................... 61 Appendix F: Duplication in Associates Degrees ............................................................ 62 Appendix G: Online Courses ......................................................................................... 63 Appendix H: Higher Education Institution Square Footage per Full-Time Enrollment (FTE) and Space Utilization ........................................................................................... 64 Appendix I: Santa Fe Higher Education Center and NNMC El Rito Campus ................ 65 Appendix J: Funding Formula Scenarios ....................................................................... 66 Appendix K: Tennessee and New Mexico’s Higher Education Performance Funding ... 67 Appendix L: Student Debt .............................................................................................. 68 Appendix M: Composite Financial Index by Institution .................................................. 69 Appendix N: Cost of Attendance.................................................................................... 70 Appendix O: Glossary .................................................................................................... 71 Appendix P: Citations .................................................................................................... 74 Executive Summary EXECUTIVE SUMMARY New Mexico’s institutions of higher education must improve efficiency to keep college affordable New Mexico’s 24 public colleges and universities (higher education institutions or HEIs) offer broad access to postsecondary education at some of the lowest tuition rates in the nation. HEIs are able to provide this low-cost education because, compared with other states, New Mexico dedicates the largest proportion of its annual appropriations to HEIs. New Mexico students risk losing these low-cost college opportunities, however, as HEIs grapple with declining revenues from falling enrollment and slow growth in state support. With the highest poverty rate in the nation, even small tuition increases will threaten many New Mexican’s ability to afford a college education. This evaluation reviewed cost drivers in New Mexico higher education. Other objectives were to investigate HEI efforts to improve efficiency as well as to assess duplication in academic programming. The evaluation found that HEIs overprojected enrollment and planned for programs and space assuming significantly more students than actually enrolled. Though some HEIs have subsequently taken steps to “right size” their institutions, some HEIs have actually become less efficient and are spending excessive amounts on executive management and overhead with little resulting improvement in academic outcomes. The evaluation also found that four HEI governing boards oversee 78 percent of all state-based HEI expenditures. As a result, these four bodies are responsible for driving efficiencies for almost the entire state system. Three of those boards oversee branch systems where neither expected efficiencies nor improved educational outcomes have materialized. The evaluation concludes the discrepancies in higher education efficiency are the result of a lack of structure and incentives for statewide change. The New Mexico Higher Education Department (HED) has provided good leadership in tightening academic programming; but the department often has neither the funding nor the authority to guide the business decisions of the 14 HEI governing boards. Perhaps more importantly, the New Mexico higher education funding formula does not specifically reward or consider efficiencies when allocating annual state appropriations, and current performance-funding levels are too low, and metrics are at risk for abuse. This evaluation recommends the Legislature, HED, and HEIs work together on solutions to remedy inconsistencies and inefficiencies in higher education statewide. In particular, the Legislature should consider directing HEIs to develop shared strategies and goals for financial efficiency in higher education delivery. Further, the Legislature should consider holding HEIs accountable for progress toward those goals through Accountability in Government Act measures, as well as through a revised funding formula that provides meaningful rewards to high-performing, highly efficient HEIs. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 1 Key Findings and KEY FINDINGS ANDRecommendations RECOMMENDATIONS Most college and university (higher education institutions or HEIs) revenue comes from two sources: state-appropriated unrestricted funding for instruction and general purposes, called I&G, ($687.1 million in FY16) and tuition and fees ($388.3 million in FY16). Those sources of revenue are beginning to shrink because (1) state appropriations have declined and will likely not keep up with inflation over the coming years, and (2) poor retention rates and a shrinking pipeline of students have contributed to enrollment (and tuition revenue) declines. HEI I&G spending was $1.14 billion in FY16, a $253 million (28 percent) increase from FY07 Though overall revenues and expenditures have increased for the New Mexico higher education system over the last 10 years, state support for higher education has not kept pace with increases in expenditures. Since FY07, growth in spending on I&G at New Mexico’s 24 HEIs outpaced inflation to a collective $1.14 billion in FY16. With falling state appropriations and enrollment levels, HEIs must downsize and become more efficient. Without these curbs on spending, institutions could raise tuition and fees in the coming years, threatening college affordability. Cost of higher education remains a concern because decreasing state support generally leads to increased tuition. Though New Mexico boasts some of the most affordable in-state tuition in the country, it also has the highest default rate on federal student loans. As such, HEIs have little room to raise tuition without drastically affecting college affordability. How HEIs either cut or increase costs within their institutions matters because some expenditures more directly affect student success than others. In particular, research has tied spending on instruction, academic support, and student services to greater student success. Among all institutions, well over half of expenditures are dedicated to instruction, though spending on instruction varies widely – with research institutions prioritizing spending in the classroom. To meet attainment goals and maintain affordability, institutions must improve performance and efficiency 2 Spending on institutional support and executive management consistently grew between FY07 and FY16, and at some schools, growth far exceeded inflation. Expenditures per student (FTE) for institutional support was the fastest growing category over the same period, growing 28.6 percent, a $47.4 million increase. Spending on executive management alone increased by $11.9 million over those 10 years. In particular, Western New Mexico University and Northern New Mexico College spent nearly twice the national benchmarks on administration, indicating they are overspending on their institution’s executives and administrative operations and not enough on providing instruction for their students. The Higher Education Department (HED) has established a broad goal for increasing the number of New Mexicans earning postsecondary credentials and has implemented many reforms despite the challenges of doing so in a decentralized higher education governance system. However, HED is still working to finalize a statewide strategic plan to reach that attainment goal. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 With no shared plan and few incentives to work towards the attainment goal within constrained budgets, HEI performance on attainment remains poor. For some HEIs, enrollment expansion and subsequent decline has resulted in excess capacity. For example, as enrollment has dropped, so too has the number of credit hours institutions are delivering – resulting in small and inefficiently sized classes. Institutional square footage per full-time student increased by an average of 38 percent since 2009 due to declining enrollment and increasing available space. Though some cost-containment measures are underway, institutions have yet to pursue various additional opportunities. For example, existing main and branch campus systems at the University of New Mexico, Eastern New Mexico University, and New Mexico State University do not realize efficiencies from centralizing business and administration functions at the main campus. Instead, the amount of overhead charges branch campuses pay annually to their main campus has increased for all systems over the last 10 years, with little clarity about the change in services the branches are receiving. Some HEIs proactively improve efficiencies but others struggle financially Finally, current fiscal operations of some HEIs are placing institutional accreditations and students at risk. More than half of New Mexico’s HEIs are not meeting a benchmark indicating financial health. HED placed Luna Community College, Northern New Mexico College and the University of New Mexico in an “enhanced fiscal oversight” program due to various concerns about fiscal mismanagement. Perhaps most concerning: Students at Central New Mexico Community College and New Mexico Junior College had loan default rates near or above 30 percent for at least two consecutive cohort years. Should these two institutions fail to keep their default rates below 30 percent, nearly 15 thousand students at the institutions risk losing access to approximately $37.3 million in federal financial aid. To address inefficient and irresponsible spending at schools, the Legislature could use Accountability in Government Act (AGA) measures to monitor efficiency and effectiveness. The current AGA measures for higher education center on outcomes but do not address efficiency. The Legislature should also consider coupling new AGA efficiency metrics with increased levels of performance funding in the appropriations process. This would push HEIs toward dual outcomes of efficiency and academic performance. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 3 Key Recommendations The Legislature should consider: Increasing funding, staffing, or both to HED to administer current statute on program approval and review in the state. The Legislature and the Higher Education Department should consider: Funding branch campuses through main campus appropriations. The Higher Education Department, Higher Education Institutions, and Legislative Finance Committee should: Update system of performance measures aligned with funding formula and state policies on affordability and access, and efficiency. The Legislative Finance Committee and Higher Education Department should: Provide incentives either within the funding formula or externally for institutions improving performance but not gaining funding to obtain funding to pursue efficiency and cooperative activities. The Legislative Finance Committee, Higher Education Department, Department of Finance and Administration, and Higher Education Institutions should: Work on a framework to include efficiency measures in the AGA and updated outcome measures aligned with funding formula. The Higher Education Department and Higher Education Institutions should: Request statutory changes to facilitate shared purchasing and services and allow for mergers of colleges or functions within colleges where HEIs are seeking to combine operations. New Mexico Higher Education Institutions should: Form formal collaboratives and consortiums to work together on some costsavings efforts, including group purchasing, shared space, and reduction of duplicate programs. Work to maximize use of capital space as done successfully by NMSU and UNM with Ad Astra. Identify capital excess capacity and consider closing or leasing underutilized space and using a facilities condition indexes in capital replacement and renovation recommendations. The Higher Education Department should: Exclude data from the funding formula for degree or certificate programs that lack proper accreditation or cannot ensure quality. 4 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Background BACKGROUND Higher Education Location and Governance New Mexico has 24 nontribal, public higher education institutions (HEIs) spread across the state serving approximately 131 thousand undergraduate students. These institutions fall into four categories: research oriented fouryear schools, nonresearch oriented comprehensive four-year schools, branch community colleges associated with a four-year institution that award twoyear degrees and certificates, and independent community colleges that also award two-year degrees and certificates but have no main campus institution. Includung tribal and special institutions, New Mexico has 31 public HEIs, however, this evaluation focuses on the following 24 nonspecial and nontribal HEIs: Figure 1. Map of Nonspecial and Nontribal HEIs Map Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 New Mexico Institute of Mining and Technology New Mexico State University University of New Mexico Eastern New Mexico University New Mexico Highlands University Northern New Mexico College Western New Mexico University ENMU-Roswell ENMU-Ruidoso NMSU-Alamogordo NMSU-Carlsbad NMSU-Doña Ana Community College NMSU-Grants UNM Valencia UNM-Gallup UNM-Los Alamos UNM-Taos Central New Mexico Community College Clovis Community College Luna Community College Mesalands Community College New Mexico Junior College San Juan College Santa Fe Community College In addition to the 24 main and branch campus locations, many institutions provide instruction or even complete degree programs at a number of satellite locations. Combined, New Mexicans have approximately 77 physical points of access to higher education throughout the state. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 5 The Higher Education Department (HED) provides statewide policy direction, leadership, and oversight to New Mexico colleges and universities in a number of areas including budget review and approval, review of select academic programs, and administration of state financial aid programs. However, each of the institutions has autonomous budget systems, and HED does not directly oversee spending. Organization of Higher Education in New Mexico The state constitution authorizes 10 schools: the University of New Mexico, New Mexico State University, New Mexico Highlands University, Western New Mexico University, Eastern New Mexico University, New Mexico Institute of Mining and Technology, Northern New Mexico College, New Mexico Military Institute, New Mexico School for the Blind and Visually Impaired, and New Mexico School for the Deaf. Each of these schools is governed by a board of regents consisting of five members except the University of New Mexico which has seven members. Regents are all appointed by the governor subject to confirmation by the Senate. Table 1. Higher Education Institutions Established in the Constitution (nonspecial schools) Institution University of New Mexico New Mexico State University New Mexico Highlands University Western New Mexico University Eastern New Mexico University New Mexico Institute of Mining and Technology Northern New Mexico College Regents (appointed by Governor) Qualified Electors Student 6 1 4 1 4 1 4 1 4 1 4 4 1 1 Degree level Institution Type PhD PhD Masters Masters Masters Research Research Comprehensive Comprehensive Comprehensive PhD Bachelors Research Comprehensive Source: LFC Files, NM State Statute, NM Constitution The Branch Community College Act authorizes 10 branch community colleges. The provisions of the Branch Community College Act (Section 21- 14-1 NMSA 1978) enable four-year colleges and universities to establish twoyear branch community colleges at the request of communities. Each branch campus has an advisory board, composed of either local school board members or a five-member elected branch campus board. The advisory board approves an annual budget for the branch for further consideration by the board of regents of the main campus institution. They also certify a vote- approved tax levy supporting the branch to their board of county commissioners. Approval, oversight, and ultimate responsibility for academic programs, tuition rates, and branch campus budgets, however, rest not with the advisory board, but instead with the main campus institution board of regents. Table 2. Branch Community Colleges Institution Eastern New Mexico University – Roswell Eastern New Mexico University – Ruidoso New Mexico State University – Alamogordo New Mexico State University – Carlsbad New Mexico State University – Dona Ana New Mexico State University – Grants University of New Mexico – Gallup University of New Mexico – Los Alamos University of New Mexico – Taos University of New Mexico – Valencia Advisory Board 5 5 5 5 6 5 4 5 5 5 Degree Level Associate Associate Associate Associate Associate Associate Associate Associate Associate Associate Source: LFC Files, NM State Statute 6 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 New Mexico has seven independent community colleges established under the Community College Act. Each community college is located within a community college district composed of one or more school districts of the state (Section 21-13-1 NMSA 1978). Voters elect members to the governing boards from the school district or districts within the overall community college district. Community college board members must be twenty-one years of age, qualified electors, and residents of the community college district. The number of board members is dependent on the number of districts represented. The community college board has the authority to determine financial and educational policies of the community college as well as provide for the management of the community college. Table 3. Independent Community Colleges Institution Clovis Community College Central New Mexico Community College Luna Community College Mesalands Community College New Mexico Junior College San Juan College Santa Fe Community College Board Members (elected) 5 7 7 5 7 7 5 Degree Level Associate Associate Associate Associate Associate Associate Associate Source: LFC Files, New Mexico State Statute New Mexico opened 11 community colleges and branch community colleges in the 14 years between 1956 and 1969. This expansion was consistent with an increase in higher education that occurred nationally during the post-World War II baby boom. In 1998, state law placed a limit on the growth of community colleges, branch campuses, or off-campus instructional centers by requiring legislative approval of any new college, campus, or instructional center. In 2000, the Learning Center Act was enacted with the purpose of improving access by enabling communities to establish learning centers. Learning centers are not stand-alone institutions; students represent the institutions from which they receive educational programs and services. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 7 Figure 2. Governing and Advisory Boards of New Mexico Colleges and Universities as of October 2017 Comprehensive Universities Research Universities Community Colleges NMSU UNM NMHU CCC Board of Regents Board of Regents Governing Board Board of Trustees Jerean Camúñez Hutchinson Robert M. Doughty III Leveo V. Sanchez Arnold Martinez Marron Lee Sandra M. Turner Mike Cheney Thomas Clifford Frank Marchi Debra P Hicks Russell Muffley Bradley C. Hosmer LouElla Marr-Montoya Raymond Mondragon Margie Vela Suzanne Quillen John Ramon Vigil Kari Mitchell Laura Leal Alex Romero Garrett Adcock CNM Governing Board NNMC Board of Regents NMSU Branches Alamogordo Terry Martin UNM-HSC Rosario Garcia Committee Damian Martinez Pauline J. Garcia Michael Canfield Thomas E. Swisstack Annette Chavez y De La Cruz Advisory Board Marron Lee Kevin F. Powers Nancy Baca David Weaver Robert M. Doughty III Joshua Martinez Virginia M. Trujillo Angela M. Cadwallader Garrett Adcock Robert Rhodes Michael J. Glennon Timothy C. Wolfe David Borunda Carol Teweleit Carlsbad Advisory Board Abel Montoya David Shoup Simon Rubio Andrew Harris Ron Singleton Doña Ana Governing Board Daniel Castillo Ray Jaramillo Paul Dulin Maria Flores Greg Mitchell Daniel Estupiñan Grants Advisory Board Richard Jones Dion Sandoval Emily E. Hunt Guy Archambeau Ronald Ortiz NMT UNM Branches Gallup LCC WNMU Board of Trustees Advisory Board Governing Board Olin Keiyoomia Janice Baca-Argabright Gerald O'Hara Carl Foster Marc A. Grano Ralph Richards Arlean Murillo Abelino Montoya, Jr. Priscilla Smith Dan Salzwedel Jerry A. Walz Board of Trustees Advisory Board Michelle Hall Sheila Schiferi Pat Soran David Sutton J. Bronson Moore ENMU Governing Board Mark Flores Whitney Goler Jason Silva David Chavez Valencia Advisory Board Paul T. Luna Liz Estrada Jimmy Sandoval Terry Othick Teresa Stephenson Kekoa VonSchriltz Edwin B. Tatum NMJC Board Pat Chapelle Advisory Board James Sanborn James Streetman Dan Patterson Jane Christensen Taos Michael Adams MCC Los Alamos Stephen T. Boerigter Daniel J. Romero ENMU Branches Ron Black Hector Baeza Ruidoso Travis Glenn College Board Manny Gomez Brad Treptow Mary Lou Vinson James Paxton Lynn Willard SFCC Gina Klinekole Governing Board Kimberly Smith Linda Siegle Jack Sullivan Belinda Martinez Roswell Russell Griego College Board Kathy Keith Roberta Scott Eloise Blake Martha Romero Eloisa Tabet George Gamble Mireya Trujillo Board of Regents Ralph Fresquez SJC Deborah Peacock Carelton Avery Board of Trustees Jerry A. Armijo Patricia Parsons John Thompson David Gonzales Joseph Pope Donald Monette Hoskie Benally Jr. Evelyn B. Benny Myissa Weiss R. Shane Chance Byron Manning *As listed on institutional websites, October 2017 8 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Accreditation. Federal law influences the quality of higher education institutions through the approval of private accreditation agencies. Accrediting agencies are associations of regional or national scope that develop evaluation criteria and conduct peer evaluations. Congress requires a higher education institution be accredited by an agency recognized by the secretary to receive federal funds authorized under Title IV. The Higher Learning Commission (HLC) is the regional accrediting agency for all public postsecondary New Mexico schools. Individual institutions, rather than a consolidated system board, are the core of higher education governance in New Mexico. Though New Mexico higher education institutions rely heavily on state support, they function with relative autonomy. Unlike Georgia, Montana, and other states with centralized governing bodies that make or approve policy, programming, and budgetary decisions across multiple institutions, New Mexico largely scatters such authority among individual institutions. Table 4. Characteristics of the Montana, New Mexico, and Georgia Higher Education Systems MONTANA Four-year institutions Two-year institutions Fall 2015 enrollment Two-year graduation rank Four-year graduation rank Governing board(s) Total board members NEW MEXICO GEORGIA 6 10 45,934 7 17 128,278 18 32 418,453 17th 42nd 40th 47th 29th 46th 1 7 14 80 2 42 Source: IPEDS, US News, State Websites Decentralizing governance maximizes institutional management flexibility in selecting leadership, developing and amending budgets, and altering academic programming. Institutions appreciate this flexibility, especially community colleges that might easily start new programs and sunset others in response to the demands of their local economy. However, such flexibility comes at a cost to the state, which has little ability to check decisions made outside of a statewide context or those that may jeopardize an institution’s financial health, accreditation, or academic quality. Unfortunately, such situations have presented themselves recently at New Mexico institutions. Examples include embezzlement of public funds (NNMCi), unsustainable operational spending and waning institutional fund balances (NMHUii), failed management of capital projects (NMSU-Doña Ana Hatch Centeriii), growing student loan default rates, and collaboration that occurs only as a rare exception to largely siloed operations. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 9 Campus Expansion. Controls are weak for preventing overcapacity and over- proliferation in higher education. The legislative and executive branches have recognized the danger of over-proliferation of campuses and attempted to put adequate controls in place. However, such controls are often voluntary, irrelevant, carry no penalties, or are in some cases ignored. Table 5. State Government Controls To Prevent Higher Education Institution Expansions Initiating Branch of Government Legislative Executive Type of Action Legislation Higher Ed Memo Effective Date Expiration Date Jan 1998 None April 2011 April 2013 Action Established law restricting creation of new branch campuses and centers except as approved by the legislature No construction of new facilities Sources: BOF, DFA, HED, LFC For example, state law enacted in 1998 limits new branch community colleges or off-campus instructional centers to those created by the Legislature because, as stated in th legislation, the “proliferation of postsecondary educational institutions is not in the best interest of the state.” Nevertheless, NMHU opened a new campus in Rio Rancho in 1998, and NMSU established a new satellite center in Albuquerque in 1999. When NMSU opened the Doña Ana Community College Hatch Center in 2012, it cited an Attorney General letter that stated the 1998 learning center law did not prohibit a community college from opening a satellite center within the same current taxing district. Higher Education Finance Most higher education revenues come from state appropriations, and most expenditures are for instruction. New Mexico’s public higher education institutions received $2.7 billion in revenues in FY16 from a number of different sources. The state, through appropriations, contracts, and grants, provides the largest share of revenue to fund HED and the 24 HEIs. About $688.1 million of the $2.7 billion funds were restricted, meaning their uses were limited to specific purposes such as particular building projects or student loans. In contrast, an individual institution has full control over the use of its unrestricted funds. Sixty-two percent of unrestricted funding comes from state appropriations 10 The majority (62 percent in FY16) of HEIs’ unrestricted funds come from the state through a formula for instruction and general purposes (I&G). I&G is the name of a budget cost center at each institution for formula funds, as well as several additional sources of revenue, and will be the focus of much of this report, along with tuition. The $758.8 million in other expenditures not allocated to I&G includes research and public service projects (RPSPs, e.g., the Department of Agriculture at NMSU), auxiliary enterprises (e.g., UNM’s golf courses), athletics, and research. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Figure 3. New Mexico Higher Education Institution Revenues and Expenditures, FY16 Note: Revenue figures do not include UNMH clinical revenues, some of which are accounted for in indirect cost transfers to supplement academic functions. Although broadly called “formula funds,” only a small portion of state I&G funds are based on a formula measuring performance inputs such as credit hours completed and performance outcomes such as degree production. I&G funds are subsequently used by HEIs to pay for the costs of instruction, academic support, student services, institutional support and operation & maintenance of plant. Research has tied spending on instruction, academic support, and student services to improved student outcomes.iv Institutional support includes funds allocated to executive management and administration of a school and is best described as the overhead of an institution. Though HED keeps relatively prescriptive budgeting and accounting rules for what type of costs should be attributed to each I&G category, each HEI can transfer money out of I&G to different accounts including into endowments, to prepay on debt principal, or to construct new buildings. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 11 Figure 4. Examples of I&G Expenditure Categories and Subcategories, FY16 General Instruction $618.5 Million Academic Support $123.5 Million • Academic Instruction • Libraries • Occupational and Vocational Instruction • Museums • Special Session Instruction • Community Education • Audio-Visual Services • Academic Administration and Personnel Institutional Support $180.9 Million Operation & Maintenance of Plant $127.8 Million • Supplementary Educational Services • Executive Management • Physical Plant Administration • Counseling and Career Guidance • Fiscal Operations • Building Maintenance • General Administrative Services • Custodial Service • Community Relations • Landscaping and Grounds Care Student Services $93.0 Million • Financial Aid Administration • Student Admissions and Records • Course and Curriculum Development • Utilities Most spending across I&G expenditure categories supports personnel through salaries and wages and employee fringe benefits. These two categories make up 69 percent of all I&G spending. Chart 1. Expenditures Across I&G Categories (General Instruction, Institutional Support, Academic Support, Student Services, O&M) Other, $274.7, 22% O&M, $116.1, 9% Employee Fringe Benefits, $207.6, 16% Salaries and Wages, $675.8, 53% Source: 2015 IPEDS State appropriations make up over half of revenues at most schools with the exception of independent community colleges that rely heavily on local appropriations. Depending on the sector of the school, state appropriations make up 42 percent (independent community colleges) to 64 percent (comprehensive universities) of unrestricted I&G revenue. The ability to use local property tax revenues results in the ability of independent community colleges and branch community colleges to rely on local revenue to support delivery of instruction. 12 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Chart 2. All Sources of Unrestricted I&G Revenues, FY16 (in millions) Research Universities ($766.2 million) Comprehensive Universities ($134.6 million) Tuition and Fees, $268, 35% State Appropriation, $405 , 53% Endowment, Land, Perm Funds, $14, 2% Tuition and Fees, $44, 33% Other Sources, $2, 2% Other Sources, $79, 10% Branch Community Colleges ($123.9 million) Independent Community Colleges ($279.2 million) Tuition and Fees, $26, 21% Tuition and Fees, $51, 18% State Appropriation, $121, 43% Other Sources, $5, 2% Endowment, Land, Perm Funds, $1, 1% State Appropriation, $87, 64% Local Appropriations, $102, 37% Local Appropriations, $22, 18% State Appropriation, $74, 60% Other Sources, $2, 1% Source: ROAs Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 13 New Mexico spends the highest proportion of taxpayer dollars on higher education in the nation, yet is the poorest state in the nation. In FY16, the Legislature appropriated $848.5 million in recurring general fund revenues for HED, and all institutions. According to the U. S. Census Bureau, New Mexico has the highest poverty rate in the nation, with over 20 percent of the population living below the poverty line, compared with a national average of 14.7 percent. Despite this challenge, New Mexico spends a higher proportion of total personal income and a higher percentage of tax revenues on higher education than any other state in the nation. New Mexico spends $13.20 of every $1,000 of personal income on higher education, and allocates 11.8 percent of tax revenues to higher education, more than double the national average of 5.7 percentv. New Mexico allocates nearly 14 percent of annual general fund spending to higher education Chart 3. Percent of Tax Revenues Allocated to Higher Education (FY14) 14% 12% Chart 4. Higher Education Support Per $1,000 of Personal Income (FY15) $14 $13.2 11.8% $12 10% $10 8% $8 5.7% 6% $6.2 $6 4% $4 2% $2 $0 0% NM US NM US Source: SHEEO State Higher Education Finance 2016 Report of Actuals (ROAs): Each year every HEI is required to report the results of its previous year’s operations to HED. The report, called the Report of Actuals, compares the institution’s original and revised annual budgets with its actual revenue streams and expenditures. Although overall revenues and expenditures have increased for the New Mexico higher education system over the last 10 years, state support for higher education has not kept pace with increases in expenditures. According to the Reports of Actuals, state appropriations accounted for $638.3 million in FY07 and increased to $687.1 million in FY16, or 7.6 percent. Despite a lack of rapid growth, New Mexico continues to rank high in the nation for state support of higher education. This is likely because other states have also restricted growth on higher education spending. The higher education share of general fund appropriations has declined in recent years due to competition from other state-funded programs. In FY96, higher education funding accounted for 17 percent of appropriations, by FY17 the share was 13 percent. 14 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Chart 5. General Fund Appropriations by Category FY96 through FY17 (in millions) $7,000 $6,000 $5,000 10% 9% $4,000 9% 9% 14% 13% 44% 44% 15% 15% 10% 16% $3,000 10% 17% $2,000 45% 7% 7% 6% 12% 7% 11% 15% 16% 12% 12% 12% 12% 47% 46% $1,000 7% 9% 11% 6% 7% 14% $- 45% FY96 OpBud FY01 OpBud FY06 OpBud FY11 OpBud FY16 OpBud FY17 OpBud OTHER HIGHER EDUCATION PUBLIC EDUCATION PUBLIC SAFETY MEDICAID HEALTH, HOSPITALS & HUMAN SERVICES (EXCLUDING MEDICAID) Source: LFC Files Enrollment Enrollment continues to decline since reaching a peak in 2011. Most of New Mexico colleges and universities saw enrollment growth through 2011. However, due to a falling number of young people in the state and an improving economy, colleges and universities have struggled to maintain enrollment levels. Since 2011, statewide enrollment has been declining. Chart 6. NM Enrollment (FTE) by Sector 2007 through 2016 100,000 90,000 80,000 70,000 FTE 60,000 50,000 40,000 30,000 20,000 10,000 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 School Year Branch Campuses Comprehensive Universities Independent Community Colleges Research Universities (includes UNM HSC) Source: HED Note: FTE is calculated by dividing the total number of SCH (i.e. 15 for undergraduate and 12 for graduate). Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 15 This drop in enrollment has affected colleges and universities – most obviously, fewer students results in less tuition revenue, as well as a decrease in the portion of state appropriations institutions receive for degrees awarded and student credit hours completed. But perhaps more importantly, as enrollment has fallen, institutions have needed to adjust expenditures in staffing, infrastructure, and general operations. As this report outlines, some institutions have been better than others, and many opportunities exist to “right-size” higher education for a smaller college population. 16 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Findings andAND Recommendations FINDINGS RECOMMENDATIONS HEI I&G spending was $1.14 billion in FY16, a $253 million (28 percent) increase from FY07 New Mexico’s research universities and independent community colleges make up the bulk of spending on I&G. Of the $1.14 billion spent at New Mexico HEIs in FY16, 58 percent was spent by research universities, 22 percent by independent community colleges, 10 percent by comprehensive universities, and 10 percent by branch campuses. Four governing boards oversee almost 80 percent of higher education spending. Four governing boards in New Mexico, University of New Mexico (UNM), New Mexico State University (NMSU), Central New Mexico Community College (CNM) and Eastern New Mexico University (ENMU), oversee four main campuses along with 10 branch campuses (CNM does not have a separate branch campus). These four boards oversee 78 percent of I&G expenditures across the state equaling about $891 million in spending. These four boards also contain 79 percent of HEI employees in the state (17,532 employees of the 22,186 statewide). As a result, these four governing bodies are responsible for driving efficiencies or inefficiencies for almost the entire higher education system in New Mexico. Figure 5. Unrestricted I&G Expenditures (in millions) Source: HED Note: MCC=$5.4 million Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 17 The higher education system spends well over half of funding on academic instruction. The majority of HEI expenditures fall in the general academic instruction category that includes expenditures for formally organized and separately budgeted instructional activities. In FY16, HEI spending on academic instruction accounted for over half (54 percent) of total I&G spending. However, the percent of expenditures dedicated to academic instruction varies widely by institution from a low of 36 percent at Northern New Mexico College (NNMC) to a high of 63 percent at UNM Health Sciences Center (HSC). Chart 7. NM Higher Education Unrestricted I&G Expenditures, FY07 to FY16 (in millions) $1,200 total I&G spending $1,000 $76 $800 $600 $70 $113 $119 $79 $78 $120 $117 $79 $106 $79 $125 $95 $93 $133 $128 $168 $177 $181 $92 $85 $136 $130 $157 $154 $143 $146 $148 $546 $548 $577 $619 $479 $555 $624 $550 $605 $518 $96 $102 $105 $105 $105 $107 $114 $122 $127 $124 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY15 FY16 $133 $400 $147 $200 $0 Academic Support General Academic Instruction Institutional Support FY14 O&M of Plant Student Services Source: ROAs Higher education increased spending by $253 million since FY07 with 55 percent of the increase going toward instruction. Although most increased spending between FY07 and FY16 occurred in the academic instruction category, institutional support saw the largest percentage increase compared with FY07. Increases included $140 million (55 percent) for academic instruction, $47 million (19 percent) for institutional support, $28 million (11 percent) for academic support, $23 million (9 percent) for student services, and $15 million (6 percent) for operation and maintenance of plant (O&M). Chart 8. Breakdown of $253 Million Increase Between FY07 and FY16 Institutional Support, $47, 19% General Academic Instruction, $140, 55% O&M of Plant, $15, 6% Student Services, $23, 9% Academic Support, $28, 11% Source: FY16 ROAs 18 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Increases in absolute spending also drove growth in cost per student. After a rapid increase in enrollment through 2010, enrollment has declined. As enrollment decreases, spending per student FTE tends to stay level or increase at most institutions, a function of both increased spending and an inability to reduce capacity as quickly as enrollment, resulting in increased cost per student. From FY07 to FY16, the overall cost per student (FTE) in the state climbed from $11,053 to $13,462 per year (calculated as unrestricted I&G expenditures divided by FTE). This amounted a 21.8 percent increase that slightly outpaces even the most aggressive inflation index. See Appendix B for charts showing expenditure changes between FY07 and FY16 at individual HEIs. Chart 9. New Mexico HEI Enrollment and Cost Per FTE FY07 to FY16 $13,309 $13,462 120,000 $14,000 $12,510 $11,053 $11,455 $11,358 $10,949 $10,317 $10,142 $10,592 $12,000 $10,000 80,000 $8,000 60,000 $6,000 cost per FTE enrollment (student FTE) 100,000 40,000 $4,000 80,590 84,027 92,044 96,808 96,860 95,115 93,550 89,747 86,824 84,968 20,000 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 0 $2,000 $0 Cost Per FTE Spending at HEIs outpaced inflation between FY07 and FY16. The total increase in spending of $253 million was a 28 percent increase, almost double the consumer price index (CPI) for the same period. Inflation indices vary in magnitude of growth between 2007, ranging from 14.7 percent in the CPI to 20.7 percent in the Higher Education Price Index. However, some institutions grew spending by as much as 69 percent (NMSU-Carlsbad) and only one institution reducing spending over the same period (ENMU-Roswell by 16 percent). Most of the growth in absolute spending was at the institutions with larger budgets. Four HEIs made up 67 percent of the $253 million increase; over the 10-year period UNM main campus grew spending by 29.7 percent or $73 million, NMSU main campus grew spending by 23.7 percent or $35 million, and UNM HSC grew spending by 36 percent or $30.5 million. Source: HED and ROAs Chart 10. Inflation and NM Higher Ed Expenditure Growth 2007 to 2016 25% 20.7% percent growth Enrollment 20% 21.8% 17.5% 14.7% 15.7% 15% 10% 5% 0% Source: Commonfund, BLS, ROAs Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 19 Source: HED Despite spending increases, New Mexico remains a low-collegecost state overall, but some institutions lack efficient spending and lag behind peers on outcomes. Table 6. I&G Cost Per FTE by State Cost Per FTE State Rank 10 Highest Cost States CT 1 DC 2 VT 3 AK 4 HI 5 WY 6 ND 7 MD 8 NY 9 MI 10 10 Lowest Cost States RI 42 NM 43 ID 44 MS 45 UT 46 PA 47 MO 48 LA 49 GA 50 FL 51 US Average $15,726 Source: IPEDS Note: Cost per FTE from IPEDS 2015 I&G expenditures 20 When weighted for FTE, New Mexico HEIs tend to spend less per student than most other schools in the country. Nationally, higher education institutions spent $15,728 per student in FY15, whereas New Mexico HEIs spent just over $13 thousand per student the same year. The average New Mexico school ranks in the 47th percentile in spending per FTE across all I&G categories, according to 2015 IPEDS data. These rankings are within institutional Carnegie classifications that categorize schools based on institution type, area of focus, and size. However, several institutions are spending more than their peers and seeing worse results on measures such as graduation rates. For example, Luna Community College (LCC) is spending more per student than 94 percent of its peer institutions, but graduation rates are only better than 30 percent of peer institutions. On the opposite end of the spectrum, ENMU-Roswell and Clovis Community College (CCC) spend far less than their peers, yet they are seeing graduation rates surpassing most other schools in their Carnegie categories. While New Mexico schools tend to spend less per FTE in other states, HEI expenditures per FTE have increased by large proportions in some cases, in one case by more than 100 percent. Branch campuses, independent community colleges, and a comprehensive college are included in the top 5 percent increases in spending per FTE in the state. NMSU-Alamogordo increased spending per FTE by 116 percent between FY07 and FY16, while other institutions were able to limit growth or even reduce spending per FTE between FY07 and FY16. Ideally, institutions should regularly benchmark costs with peers as part of the appropriations and budget process to flag over- and underspending within spending center functions. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Chart 11. National Percentile Rankings in I&G Spending Per FTE and Graduation Rates (2015) Luna Community College Santa Fe Community College Northern New Mexico College New Mexico Institute of Mining and Technology New Mexico Junior College San Juan College New Mexico State University-Grants New Mexico State University-Alamogordo New Mexico State University-Carlsbad Mesalands Community College Central New Mexico Community College Eastern New Mexico University-Roswell Campus New Mexico State University-Main Campus New Mexico Highlands University University of New Mexico-Gallup Campus University of New Mexico-Main Campus Eastern New Mexico University-Ruidoso Campus Eastern New Mexico University-Main Campus Western New Mexico University Clovis Community College University of New Mexico-Los Alamos Campus University of New Mexico-Valencia County Campus University of New Mexico-Taos Campus New Mexico State University-Dona Ana 0 Percentile Ranking Spending Per FTE 20 40 60 80 100 Percentile Ranking Graduation Rate Source: IPEDS 2015 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 21 Table 7. HEI Expenditures Per Student (FTE) Differences FY07 to FY16 HEI Total Percent Difference FY07 to FY16 NMSU-A 116.5% ENMU-RU 88.5% MCC 76.8% NNMC 63.4% NMJC 42.6% NMSU-C 42.5% LCC 39.2% NMSU-G 38.6% NMSU 32.2% NMSU-DA 31.5% UNM-V 24.8% CNM 23.6% NMHU 16.7% SJC 16.6% UNM-G 16.2% UNM 16.0% WNMU 13.2% CCC 11.3% SFCC 9.9% UNM-T 5.5% ENMU-RO 5.1% ENMU 2.1% NMT 0.8% UNM-LA -28.9% Additionally, Powell, Gilleland, and Pearson (2012) suggest optimal spending levels per FTE maximize both effectiveness and efficiencyvi. The study provides benchmarks for categories of spending per student for three categories found to be significantly related to both efficiency and outcomes, instruction, academic support, and student services. This is another method HEIs could consider. See Appendix C for more details on optimal spending levels. HEI Expenditures per FTE have increased by large proportions in some cases. As previously mentioned, growth in HEI spending per FTE slightly outpaced inflation from FY07 to FY16. However, some HEIs increased spending per FTE by significantly more, in one case by more than 100 percent. Branch campuses, independent community colleges and a comprehensive institution are included in the top five percent increases in spending per FTE in the state. NMSU-Alamogordo increased spending per FTE by 116 percent between FY07 and FY16. Other institutions were able to limit growth or even reduce spending per FTE between FY07 and FY16. HEIs have not allocated spending changes among the five I&G cost centers proportionally. How institutions either cut or increase costs within their institution matters as some cost centers more directly affect student success than others. Research has tied institutional expenditures to students’ academic efforts to improved outcomes, particularly spending on instruction, academic support and student services (Powell, Gilleland, & Pearson, 2012; Webber, Ehrenberg, 2010)vii. IPEDS data from 2015 for all two-year and four-year public institutions also show relatively strong correlations between spending on instruction and academic support with the graduation rate and full-time retention rate. Therefore, while it seems reasonable to commend institutions such as Eastern New Mexico University (ENMU) for keeping their growth in expenditures below levels of inflation, the way in which the university has achieved those cuts demands further scrutiny. Between FY07 and FY16, ENMU grew its expenditures on instruction by $152 per FTE student but it also increased spending on institutional support by $245 per FTE. Spending on instruction varies widely with research institutions prioritizing spending in the classroom. Source: ROAs and HED Research institutions in New Mexico tend to spend more per student on instruction and academic support than other sectors in New Mexico. New Mexico Institute of Mining and Technology (NMT), NMSU and UNM spent $10,040, $8,738, and $7,964 per student in FY16 respectively, the most of all HEIs in New Mexico. NMSU is the only research school where growth in spending per student outpaced inflation between FY07 and FY16 (12.6 percent). However, the growth was limited to categories connected to improved outcomes - academic support (27.8 percent growth) and instruction (19.6 percent growth). 22 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Chart 12. Spending Per Student (FTE) By Sector, FY16 Research Universities Comprehensive Universities Independent Community Colleges Branch Campuses $0 Academic Support $5,000 Instruction $10,000 Inst Support $15,000 O&M $20,000 Student Services Source: ROAs and HED NNMC, however, increased spending on instruction by $1,060 per student between FY07 and FY16 while transitioning to a four-year college. Since 2011 NNMC has suspended 49 programs. NNMC suspended some programs due to low enrollment, however, other programs such as radiologic technology, auto body repair, jazz studies, auto technology, music, massage therapy, and integrative health studies had relatively high enrollment (more than 15 students and up to 37 students) during the year of suspension. NNMC noted that some of these programs were high cost but had no additional information on why these programs were suspended because the administration has had almost complete turnover since 2011. Two branch campuses have seen significant growth in academic administration staff. NMSU-Alamogordo experienced an enrollment decrease of 37 percent between 2007 and 2016 but increased academic support spending per FTE increased by 205 percent ($1,306 per student) due in part to more than doubling staff in academic administration. Additionally, course and curriculum development spending went from $3,800 in FY07 to $301 thousand in FY16 for testing center costs and distance learning costs. Similarly, ENMU-Ruidoso had a 17.7 percent drop in enrollment between FY07 and FY16 but quadrupled the number of staff in academic administration, increasing total spending in this category from $79 thousand to $217 thousand over the same period. For more details about branch campus spending, see Appendix D. Spending on institutional support and executive management functions consistently grew, and at some schools, growth far exceeds inflation. Expenditures per FTE for institutional support was the fastest growing category from FY07 to FY16, growing 28.6 percent, a $47.4 million increase. The American Council of Trustees and Alumni assessed 1,200 four-year colleges to determine median ratio benchmarks for spending on instruction versus institutional administration in July 2017.viii The benchmarks are tailored to an institution’s size and Carnegie classification. Most of New Mexico’s four-year institutions fall fairly close to their associated benchmark, spending between 17 cents and 34 cents on academic administration for every dollar they spend on instruction. However, WNMU and NNMC had proportional spending on administration, close to double, their national benchmark, indicating they are overspending on their institution’s executives and administrative operations and not enough on providing instruction for their students. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 23 NNMC’s institutional support spending per FTE grew at a much higher rate than any other category, increasing 160 percent between FY07 and FY16. When institutional support spending is benchmarked to national data, NNMC is outspending all peer institutions in institutional support per FTE. NNMC’s ROAs (exhibit 13) shows the number of staff grew between FY07 and FY16 in the institutional support category by 14.8 FTE, a 58 percent increase. Some of the increase is explained by transferring positions, such as provost, from the academic support category to institutional support. However, academic support also grew by 71 percent over the same period. Perhaps more concerning, the total amount spent on institutional support FTE over the same period grew by just over $3 million, a 264 percent increase from FY07. NNMC saw a 36 percent decrease in enrollment between FY07 and FY16. Table 8. Ratio of Expenditures on Administration and Instruction for FourYear Institutions in New Mexico, FY16 Institution NMSU UNM ENMU NMHU NMT WNMU NNMC Spending on Administration $22,435,463 $42,772,244 $6,680,899 $6,525,605 $7,593,062 $7,454,144 $4,203,527 Spending on Instruction $130,785,201 $223,812,216 $25,725,629 $21,840,227 $22,214,628 $16,162,313 $5,497,667 Ratio Administration/ Instruction 0.17 0.19 0.26 0.30 0.34 0.46 0.76 National Benchmark Ratio 0.20 0.17 0.24 0.24 0.34 0.28 0.39 Source: ACTA, HED Although WNMU also saw declines in spending per student FTE over the 10year period, much of this decline came in spending on instruction, a category linked to improved student outcomes. While spending on instruction declined by 16 percent over the 10-year period, spending on institutional support grew by 68 percent. WNMU almost doubled staff and spending on executive management over a 10-year period, growing from 12.8 staff FTE at $1 million in FY07 to 23.8 staff FTE and $1.9 million in FY16. Looking to two-year institutions, LCC remains near or above the 90th percentile on all I&G spending categories with the highest of these being institutional support where LCC ranks in the 95th percentile when compared to peer institutions. Similarly, Mesalands Community College (MCC) increased spending in multiple categories, with institutional support spending growing the most at 119 percent. That growth included a $68 thousand increase in spending for the board of trustees, a $61 thousand increase in the business office, and a new $119 thousand Wind Energy Director position. Part of the MCC increase is public relations expenditures moving from the academic support category. However, academic support also saw a 102 percent increase, growing from 6.3 staff FTE to 7.8 staff FTE and salaries increasing from $262 thousand to $559 thousand. Over the same 10-year period MCC enrollment dropped by 12.7 percent. Spending on executive management alone increased by $11.9 million over the last 10 years. Executive management includes expenditures for all central activities concerned with management and long-range planning for the entire institution, including presidents, chief executive officers, and governing board costs. Independent community colleges have kept costs of executive management down, whereas all other types of higher education institutions have seen growth that outpaces inflation. The most aggressive inflation index would assume cost increases of 20.7 percent during this period. However, research universities increased 36 percent, comprehensives 42 percent, and branches 41 percent. 24 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Growth in salaries outpaces growth in number of employees, and some of these differences are driven by increases in pay for top executives. Institution leadership positions seeing the largest pay increases over the 10-year period (FY07 to FY16) include New Mexico Junior College (NMJC) (89 percent increase for the president), UNM HSC (58 percent increase to the chancellor/dean), and WNMU (43 percent increase for the president). Table 9. New Mexico Higher Education Institution Executive Management Expenditures Institution Type Research Universities Comprehensive Universities Independent Community Colleges Branch Community Colleges Total FY07 Expenditures $18,564,942 $5,252,932 $18,157,708 $3,078,569 $45,054,151 FY16 Expenditures $25,208,683 $7,472,254 $19,878,379 $4,347,761 $56,907,077 Expenditures Difference $6,643,741 $2,219,322 $1,720,671 $1,269,192 $11,852,926 Expenditures Percent Growth 35.8% 42.2% 9.5% 41.2% 26.3% Source: FY07 and FY16 ROAs Despite a large facility footprint, per-student spending on operation and maintenance of plant remained relatively flat. Between FY07 and FY16, expenditures on operation and maintenance of plant (O&M) per student was the slowest growing cost center. Despite some schools having large facility footprints and too much capital capacity for enrollment levels, schools were able to keep O&M spending relatively flat. Statewide, O&M spending per FTE increased by $104, or 7.4 percent, an increase of $14.9 million. A best practice: UNM and NMSU both use the software Ad Astra to maximize utilization of existing capital space. UNM saw a 4 percent decrease in spending per FTE on O&M over the 10-year period, about $55 per FTE student. However, other schools did see increased O&M spending over the 10-year period. There is a high correlation between space expansion or retraction (as measured by square footage per FTE) and spending patterns on O&M as measured by spending per FTE. Schools that increased square footage per FTE tended to see increased spending on O&M as well. For example, ENMURuidoso experienced the largest growth in square footage per FTE since 2009, moving from 76 square feet per FTE in 2009 to 179 square feet per FTE in 2015. Accordingly, their O&M spending increased by 232 percent between FY07 and FY16 (from $238 per FTE to $791 per FTE), also the largest percent increase in the state. According to FY17 financial statements, UNM, NMSU, and NNMC continue to subsidize their athletics program with I&G revenue. UNM, NMSU, and NNMC all recently transferred money from I&G for athletics program expenditures. LFC criticized this practice at UNM and NMSU in a 2010 evaluation and staff recommended the schools curb this practice. The evaluation also found that NMSU’s athletics program had a negative fund balance of $9.5 million in FY09 but that the university had a plan to eliminate the negative balance by FY18. FY17 financials show the negative fund balance is smaller, but still stands at $5.7 million. UNM’s I&G subsidy to their athletics program is slightly smaller than NMSU’s - $161 thousand from I&G into athletics in FY16, up from $150 thousand in FY11 and zero dollars in FY17. However, the FY17 negative fund Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 25 Table 10. Transfers from I&G to Athletics (in millions) FY07 UNM NMSU NNMC $2.00 - FY11 $0.15 $3.70 $0.27 FY16 $0.16 $4.20 $0.28 balance for athletics at UNM is still $4.7 million. This deficit must be covered with other university funds, including I&G. NNMC transferred $270 thousand and $280 thousand in FY11 and FY16, respectively. The New Mexico higher education system increased I&G unrestricted fund balances by 87 percent, or $81 million, since 2007. Source: ROAs HED advises HEIs to keep ending fund balances of at least 3 percent of I&G and total unrestricted expenditures. The department does not cap the maximum amount of funds an institution can carry from one year to the next, though department guidance does recommend greater than 3 percent for institutions that experience unpredictable fluctuations in mil levy and land and permanent fund revenue. HED also recommends that HEIs keep higher fund balances during periods of uncertain economic conditions. Some HEIs struggle to reach the 3 percent minimum fund balance each year. For example, NNMC had a negative fund balance of $651 thousand in FY15. However, without maximum limits for fund balances, some HEIs have significantly grown the amount of funding they carry over from year to year. In FY07, HEIs had $93.3 million in unrestricted fund balances, and by FY16 the figure had grown to $174.3 million, an $81 million increase. Collectively, institutions have retained balances large enough to cover 15 percent of expenditures in FY16. See Appendix E for more information. A recent audit of the University of Wisconsin revealed a fund balance over $1 billion.ix In response, the Legislature required the Board of Regents to develop a methodology for calculating balances and a proposal of limits on those balances. It is possible that large fund balances could offset decreased state support to avoid raises in tuition. The University of Wisconsin system has had a freeze in tuition for five straight years. 26 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Table 11. HEI Unrestricted I&G Fund Balance FY07 to FY16 HEI FY07 FY16 Difference Percent Difference Total Unrestricted I&G Expenditures Balance Percent of Expenditures (3% Target) CCC $1,682,629 $4,284,222 $2,601,593 154.60% $13,685,877 31.30% CNM $16,006,062 $19,816,002 $3,809,940 23.80% $121,684,527 16.28% ENMU $1,690,921 $1,546,887 ($144,034) -8.50% $40,722,428 3.80% ENMU-RO $1,146,060 $2,681,217 $1,535,157 134.00% $14,729,081 18.20% ENMU-RU $593,546 $721,237 $127,691 21.50% $3,205,820 22.50% LCC $2,990,473 $3,557,275 $566,802 19.00% $10,254,099 34.69% MCC $1,007,919 $1,932,200 $924,281 91.70% $5,436,629 35.54% NMHU $2,950,988 $2,654,008 ($296,980) -10.10% $36,475,577 7.28% NMJC $6,147,285 $3,883,100 ($2,264,185) -36.80% $22,879,169 16.97% NMSU $9,375,830 $19,443,507 $10,067,677 107.40% $184,676,824 10.53% $701,200 $1,575,937 $874,737 124.70% $10,509,394 15.00% NMSU-A NMSU-C $685,030 $2,789,988 $2,104,958 307.30% $9,222,665 30.25% NMSU-DA $2,922,094 $6,087,195 $3,165,101 108.30% $35,686,212 17.06% NMSU-G $3,513,049 $1,240,367 ($2,272,682) -64.70% $3,845,321 32.26% NMT $1,202,952 $9,480,924 $8,277,972 688.10% $38,468,464 24.65% NNMC $1,344,707 $1,361,784 $17,077 1.30% $12,508,648 10.89% SFCC $1,447,285 $1,582,997 $135,712 9.40% $33,197,630 4.77% SJC $10,108,747 $13,328,818 $3,220,071 31.90% $49,257,804 27.06% UNM $13,837,166 $32,028,573 $18,191,407 131.50% $320,636,305 9.99% UNM-G $2,101,490 $6,150,894 $4,049,404 192.70% $15,098,767 40.74% UNM HSC $3,017,881 $5,414,637 $2,396,756 79.40% $114,213,430 4.74% UNM-LA $254,207 $419,466 $165,259 65.00% $3,497,111 11.99% UNM-T $89,070 $3,874,824 $3,785,754 4250.30% $6,830,362 56.73% UNM-V $1,096,543 $3,160,524 $2,063,981 188.20% $8,821,196 35.83% WNMU $635,022 $10,681,844 $10,046,822 1582.10% $28,265,393 37.79% $93,321,080 $174,280,815 $80,959,735 86.80% $1,143,808,733 15.24% Total Source: ROAs Note: Institutional fund balances reported here are limited to unrestricted I&G fund balances. Figures do not include other institutional balances such as capital outlay or balances at special schools. Total institutional balances are reported by LFC in Volume 3 as $981.3 million for 2016, of which 37 percent, or $361.2 million is UNM’s capital outlay balance. The Legislature has an opportunity to use AGA to monitor efficiency and effectiveness. The current AGA measures for higher education center on outcomes but do not address efficiency. Some efficiency measures used for this report could potentially be AGA measures for individual higher education institutions. For example, the ratio of expenditures on administration and instruction shows several institutions have high levels of overhead for New Mexico and high levels for the nation. New Mexico HEIs could also measure and target optimal funding levels per FTE referenced in the Powell et al. study or build a similar model for community colleges. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 27 Financial efficiency metrics that are part of HEI performance funding formulas in other states: Missouri two-year institutions: Chosen by each institution. Measures include the number of credit hours completed per $100,000 of state appropriations, education and general expenditures per credit hour completed, and instructional expense per credit hour. Missouri four-year institutions choose one: The percent of total education and general expenditures expended on the core mission (instruction, research, and public service), or; Increase in educational revenue (state appropriations plus net tuition revenue) per full-time equivalent student at or below the increase in the consumer price index. Maine: Number of degrees awarded per $100,000 of net tuition and fee revenues and state education and general appropriations scaled by matriculated FTE. Michigan: National comparisons to Carnegie peers on institutional support as a percentage of core expenditures. Minnesota: 5 percent of base funding is reserved to the University of Minnesota System until they either decrease administrative costs by $15 million or achieve at least three of the system’s other four goals. Mississippi: Number of degrees awarded per $100,000 in revenue. Pennsylvania (optional metric): Administrative expenditures as a percent of educational costs, faculty productivity, and employee productivity. Utah: Cost per degree. Virginia: Degrees per FTE faculty, Degrees per FTE students. Wisconsin: Participation in statewide or regional collaboration or efficiency initiatives. Recommendations The Higher Education Department, higher education institutions, and Legislative Finance Committee should:  Update the system of performance measures aligned with the funding formula and state policies on affordability, access, and efficiency.  Require Higher Education Institutions to request specific annual and long-term targets for performance. The Legislative Finance Committee, Higher Education Department, Department of Finance and Administration, and Higher Education Institutions should work on a framework to include efficiency measures in the AGA and update outcome measures aligned with funding formula. 28 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 To meet attainment goals and maintain affordability, institutions must improve performance and efficiency New Mexico has established a broad postsecondary attainment goal and has implemented many reforms despite a decentralized governance system. In December 2016, Governor Martinez enacted Executive Order 2016-037 establishing New Mexico’s long-term “Route to 66” goal for 66 percent of the state’s 25-64 year-old population to have attained some form of postsecondary credential by the year 2030x. To compare: the state’s estimated postsecondary attainment rate in 2014 was 43.6 percent. The executive order also tasks the HED cabinet secretary with chairing a higher education statewide strategic planning committee and developing a strategic plan for improving statewide higher education coordination and increasing educational attainment. The state and its higher education institutions have been, or are in the process of implementing reforms aimed at improving educational attainment for students. These include:  The state moving toward funding based on performance.  Institutions reducing excessive degree credit requirements.  Remediation reform.  The governor signing an executive order forming statewide goals for educational attainment.  Legislation passed to strengthen articulation.  HED developing statewide degree mapping analytics to build statewide meta-majors.  HED developing a lower division general education course transfer curriculum to guarantee transfer of completed core courses between HEIs.  HEIs increasing degree production, likely due to adopting many of the common policies listed above. HED trifecta of articulation reforms: common course numbering, general education curriculum reform, and statewide meta-majors New Mexico higher education has existed without a state plan for decades, and HED should be commended for its recent efforts. HEDs efforts to develop a statewide strategic plan will help provide necessary direction to the higher education system to meet New Mexico’s attainment goals. Currently, colleges and universities have little incentive to specialize in select academic areas in response to state or regional needs. However, the strategic plan should help guide HEIs in determining access, affordability standards, priorities for workforce development, and preferred strategies for meeting the Route to 66 attainment goal. Despite some progress, system performance remains poor and undercuts the financial health of students and institutions. Until the plan is developed, institutions are left only to respond to incentives that affect their revenues – increasing enrollment for tuition and getting the most out of the state funding formula by producing degrees and delivering credit hours. As a result, HEIs now offer as many academic programs as possible to attract as much general enrollment as possible. In turn, HEIs are often competing for students in small regions, creating program duplication and inefficiently small programs. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 29 For example:  The number of programs at NMHU has increased over the last 10 years while enrollment has remained relatively flat.  NMHU Rio Rancho Center and UNM West offer duplicate programs targeting the same small community of students, potentially driving up higher education costs.  Both NMSU and NMHU offer masters of social work degrees in Albuquerque.  Within several regions of New Mexico, two or more institutions offer multiple, duplicate associate degrees. In one case four different institutions offer associate’s degrees in business management within a one hour drive of Santa Fe. See more in Appendix F. Also, state-level controls to ensure non-duplication among bachelor’s degree programs are not used. Statute requires new baccalaureate, graduate, and professional degree programs offered after July 2005 to undergo a “timely and thorough consultation with and review by the [higher education] department.” However, LFC staff found no evidence of thorough consultation and review of new baccalaureate degree programs by HED. HED staff confirmed such reviews do not occur and cited lack of resources as the reason. Table 12. Enrollment (FTE) Change As a result, some universities have seen low growth for baccalaureate degree programs whereas others have seen exponential growth. For example, UNM has two fewer bachelor’s degrees offered in the 2017-2018 catalog than they did in the 2009-2010 catalog. In contrast, NNMC offered one baccalaureate degree in 2004 and has grown to 14 baccalaureate degree programs. (fall 2006 to fall 2016) Institution NNMC NMSU-A Enrollment Gain (Loss) (351) (309) Percent Change -31% -28% ENMU-RO LCC (538) (163) -26% -20% NMSU-G (66) -15% ENMU-RU (39) -11% SJC (248) -6% CCC (85) -5% NMSU (660) -5% NMJC (26) -2% UNM-G 8 0% NMHU 68 3% CNM 1,096 9% MCC 34 9% UNM 2,184 11% 112 12% UNM-LA 47 13% NMSU-C 137 18% NMT 338 23% NMSU DA 994 25% WNMU 449 25% SFCC 513 26% ENMU 883 29% UNM-T 210 35% UNM-V Source: HED 30 For some schools in New Mexico, enrollment expansion and subsequent declines have resulted in excess capacity. Enrollment levels at most of New Mexico’s HEIs have been stabilizing or declining since 2010. As a result, many schools have more space to maintain with fewer students to utilize space or are offering courses that have low enrollment. Poor retention rates and a shrinking pipeline of students have contributed to enrollment declines. In the late 2000’s, the New Mexico higher education system was experiencing a period of sustained growth. Increased numbers of high school graduates combined with the great recession further pushed enrollment higher during the mid to late 2000’s both nationally and in New Mexico. Between 2003 and 2011, there was a 29 percent increase in enrollment in the state. During this same period, many schools cited this growth in institutional planning documents and noted expected sustained growth over the next five to 10 years. However, this projected continued growth did not materialize. One exception was that compared with FY12, New Mexico’s public higher education institutions delivered 60,254 more credit hours to dual credit students in FY16. However, these gains did not totally offset losses from declining overall enrollment. Many schools anticipated continued enrollment growth through the foreseeable future, according to their master plans. In preparation for this growth, schools adopted some planning strategies, including:  Planing new facilities.  Planing new infrastructure.  Growing academic programs.  Developing new or expanded satellite sites to absorb growth. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Starting in 2012, statewide enrollment started to decline. Some schools lost more students than others, but overall New Mexico experienced a 12 percent drop in enrollment between 2011 and 2016. This corresponded with a 5.4 percent drop in the New Mexico population under 18 from 2010 to 2016. Most institutions that made projections of rapid growth in the mid- to late2000’s did not see those projections come to fruition. Chart 13. NM Public Higher Education Institution Total FTE 2003 to 2016 120,000 115,000 110,000 FTE students 105,000 100,000 95,000 90,000 85,000 80,000 75,000 70,000 2003 2004 2005 Enrollment Decline 2006 2007 2008 2009 2010 Enrollment Increase 2011 2012 2013 2014 2015 2016 Linear (Enrollment Increase) Source: HED UNM and NMSU over-projected enrollment by thousands of students in previous master plans. In their 2006-2016 master plan, NMSU projected enrollment increasing to 25 thousand students by the end of the planning period (2016.) In its 2009 master plan UNM projected enrollment increasing to 35 thousand students by 2018. From UNM’s 2009 master plan, “this anticipated growth underpins the demand for new facilities, from housing to hospital expansion to new classrooms.” Enrollment did not reach these levels; instead, it fell short by thousands of students and has continued to decline in recent years. The pipeline for traditional college students coming out of high school and enrolling in college is shrinking. The New Mexico population under 18 has been shrinking, moving from 518 thousand in 2010 to 491 thousand in 2016. Additionally, the number of 18-19-year-olds has declined from a high in 2010 at 61 thousand to 55 thousand in 2016. Demographic data would be useful for anticipating enrollment levels. For example, there is a strong correlation between high school freshmen and higher education student FTE six years later in New Mexico. There are multiple factors effecting higher education enrollment, but institutions can track freshmen enrollment in high schools in their geographic area as one method to predict future enrollment trends for realistic planning and budgeting purposes. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 31 Chart 14. New Mexico Population Under 18 600 518 491 500 thousands 400 300 200 100 2016 2015 2014 2013 2012 2011 2010 - Source: US Census Bureau Chart 15. Average Class Size NM Research Institutions, FY17 Over 50 Students 9% Under 10 Students 27% 10 - 49 Students 64% Source: The Common Data Set Chart 16. Average Class Size Peer Institutions, FY17 Over 50 Students 18% Under 10 Students 9% 10 - 49 Students 73% Source: The Common Data Set 32 Focusing attention on improving retention rates should bolster enrollment, tuition revenue and save on recruitment costs. Several four- year HEIs indicated they are planning to, or already are actively recruiting outof-state or international students to combat declining in-state enrollment. This strategy is logical, as HEIs are increasingly dependent on tuition revenues for annual financial support. However, New Mexico HEIs could also benefit from more tuition revenues if they were able to increase retention rates and keep instate students enrolled. In FY16, first-year retention rates ranged from 79.7 percent at UNM to 52.7 percent and NMHU. If all four-year institutions were able to increase their first-year retention rates to 85 percent, they would collectively retain 4,600 (12 percent) more students and, importantly, the tuition from those students into at least one additional year. Further, about onethird of adults in New Mexico have attained “some college” but no four-year degree. With low and declining enrollment from new traditional students and a declining population under 18 (see Chart 14), institutions could pursue new opportunities to engage with the “some college” population to increase degree completion rates. Some institutions continue to project growth in coming years despite projections from other organizations to the contrary. According to reports from the Western Interstate Commission for Higher Education (WICHE) and Sightlines (a higher education management consulting company), overall enrollment is likely to remain flat or experience a greater decline in the coming years. Some institutions have recognized the need to target certain sectors of their student population for enrollment growth and maximize effectiveness and efficiency. However, in some cases, the enrollment projections and goals remain unrealistic. NMHU has set a goal of 4,500 on-campus students by 2020, a 144 percent increase over current levels. Meanwhile, according to the U.S. Census Bureau, the population in San Miguel County has declined by 5.6 percent since 2010, with the population under 18 decreasing by 10 percent over the same period. The decrease in prospective students along with the increase of off-campus course options makes this goal highly unlikely. Similarly, NNMC set a goal of 1,400 students by fall 2022, a 24 percent increase, while the under 18 population in Rio Arriba County has declined 2 percent since 2010. Nonetheless, NNMC is betting strengthening partnerships with local high schools and ramping up recruitment strategies will allow the college to reach its enrollment goals. Still, other institutions do not offer enrollment projections in their strategic planning or master planning documents. As enrollment has dropped, so too has the number of credit hours institutions are delivering, resulting in small and inefficient class sizes. This demonstrates a significant change in workloads at some institutions. Not only are institutions delivering fewer credit hours, but many of the classes delivered at the largest universities are small in size. On average, New Mexico’s research institutions distribute students into small class sections (sizes less than 10) three times as often as their peers. These very small classes drive up instructional costs. It is possible small section sizes may be beneficial to student learning outcomes. However, outcomes at UNM and NMSU continue to lag behind peer institutions with graduation rates ranking in the 3rd and 24th percentile of peer institutions based on Carnegie classifications. These institutions should consider evaluating the benefits compared to the cost of not aligning section size distribution with peer institutions. Even minor shifts toward class sizes that more closely mirror peer institutions could lead to significant savings that could be redirected toward other resources to improve outcomes for students. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Chart 17. Change in Total Undergraduate Student Credit Hours Delivered, FY12 to FY16 16% NMT 16% UNM-LA NMSU-C 6% UNM -1% -2% ENMU -3% SJC -4% NMHU -4% WNMU SFCC -6% NMJC -8% NMSU -10% CCC -11% UNM-T -14% -16% CNM -16% UNM-G -16% NMSU-DA UNM-V -19% MCC -22% LCC -32% ENMU-RO -34% ENMU-RU -37% NMSU-G -39% NNMC -45% NMSU-A -50% -55% -45% -35% -25% -15% -5% 5% 15% 25% Source: HED Note: Includes dual credit hours The increase in online course instruction makes institutions more inefficient as increasing amounts of classroom space goes unused. at most institutions while enrollment declined. Available I&G square footage grew by 1.45 million square feet between 2009 and 2015, with UNM, NMSUDA, and CNM making up much of the growth. See Appendix H for more details. 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Institutional square footage per full-time student increased by an average of 38 percent since 2009 due to declining enrollment and increasing available space. Since 2009, the amount of square footage grew 40,000 credit hours Some HEIs indicated advancement in software for online courses is eliminating the need for as much center-based education. UNM and WNMU both cited the implementation of online software from Zoom Technologies as a significant factor in shifting class-taking from physical centers to online. UNM and WNMU cited online technical innovation as factors for pulling out of numerous physical locations including UNM-Taos, HEC in Santa Fe, WNMU-Gallup, and WNMU-Lordsburg. The percent of courses offered online ranges among institutions to about half at some NMSU branches to none at NNMC. See Appendix G for details on online course load at each institution. While WNMU has been able to cease operations at two of its learning centers, other institution are instead left with already-built instructional space and declining numbers of students to occupy those classrooms. Chart 18. UNM System Credit Hours Taken By Location UNM Online and ITV UNM Branch UNM Main Source: UNM Fact Books 2007-2016 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 33 Chart 19. I&G Statewide Square Footage total I&G square footage 20,000,000 19,500,000 19,000,000 18,500,000 18,000,000 17,500,000 17,000,000 2009 2010 2011 2012 2013 2014 2015 Fiscal Year Source: Self reported data to HED Some schools have recognized previously projected growth rates were out of reach and are adjusting accordingly. In their most recent strategic plan, NMHU recognized that their development framework from their 2010 strategic plan to create a campus environment to attract, house, and retain a student body of 4,000 on-campus students in Las Vegas did not happen; according to their 2017 master plan, NMHU currently has 1,846 on-campus students. In their most recent master plan, NMSU also called their 2006 master plan unrealistic, further saying that population demographics did not support such an increase. $2.6 million NMSU-DA center in Hatch, NM “Available data from a Peer Space Benchmarking Study completed in 2017 indicate that NMSU has a surplus of approximately 150,000 gross square feet” -NMSU Master Plan 34 Further, some higher education institutions are recognizing where they have excess capacity and are closing learning centers. However, the resources used for the expansion of these so-called “twigs” and centers will be difficult to recover. For example, the NMSU-DA center in Hatch closed at the end of spring 2017 due to low enrollment. The NMSU-DA center was constructed for $2.6 million in 2012 and was appraised in 2016 for potential sale or lease to Hatch Valley Public Schools at half of the cost of construction at $1.3 million. The projected cost savings for the Hatch center is $85 thousand a year. Some institutions utilize software and professional services to optimize space utilization and to determine whether to close, demolish, or add square footage. UNM and NMSU have used Ad Astra Information Systems to better align faculty and space with the goal of maximizing use of classroom space. NMHU has undergone efforts to optimize space utilization, however, according to recent space utilization reports, many classrooms and buildings go largely unused at the main campus and their centers. Some institutions, including NMSU, use facility condition indices to help in capital planning, a best practice that other schools should also consider. NMSU reports having a surplus of 150,000 gross square feet (GSF) and has employed a rule of no new net square footage. NMSU reports to have eliminated 160,000 GSF to date. Other institutions, however, continue plans to operate with larger than necessary footprints despite evidence of declining space needs. One example, NNMC is attempting to reutilize its El Rito campus after closing it due to a drop in enrollment to about 800 in 2016 from a high of almost 1400 in 2010. NNMC also offered three courses at the Santa Fe Higher Education Center, despite three other institutions abandoning course offerings at the Center due to low enrollment. More on the NNMC El Rito Campus, as well as the Santa Fe Higher Education Center can be found in Appendix I. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Existing main and branch campus systems do not operate as cohesive organizations. UNM, NMSU, and ENMU are the main institutions of consolidated governance systems – each with at least two branch community college campuses under their purview. The three systems accounted for $730.9 million of HEI spending in FY16 or 69 percent of all spending and 63 percent of all students in the New Mexico higher education system. In these systems, the board of regents at each four-year main institution oversees the business operations of the branches and has full oversight and approval authority over academic programming. In practice, however, the branches operate with different levels of autonomy – some with their own academic administration, lobbyists, and financial staff. This autonomy is bolstered by state law requiring HED make appropriation requests for branches separate from their main institutions. Despite the affiliation with a larger campus, seven of New Mexico’s branch colleges still spend more on nonacademic functions than most other similar-sized HEIs Currently, HED is working through a strategic review of main and branch campus system governance. As a part of that review, the state may want to rethink its statutory requirements of branch campus operations. For example, allowing the branches to offer locally needed four-year degrees from main campus institutions may improve academic coordination of the branch and main campus academic administrations. Further, HED is examining whether separate appropriations to branch campuses should continue or if there are options to fund branch campuses through main campus instead. Branch campuses pay administrative overhead to their main campuses, and this amount has increased over the last 10 years. At all institutions, branch community colleges pay administrative overhead back to their main campus in an amount based on a percentage of overall I&G spending at those braches. As such, as expenditures go up, so do the payments back to the main campus, regardless of enrollment levels or the back office service needs of the branch. For example, NMSU reports they charge their branches a 4 percent fee for overhead, up from 2.6 percent paid in 2007. NMSU-DA paid $205 thousand in “main campus overhead” in FY07. In FY16 NMSU-DA paid $1.5 million to the main campus for the same purpose. All four NMSU branches experienced growth in their institutional support expenditures that outpaced inflation between FY07 and FY16. NMSU reported increases came as they provided more services to community colleges. Other branches have similar payments listed in their ROAs to main campuses, albeit on smaller scales. By providing an administrative fee to a centralized, larger campus, branches should be able to benefit from economies of scale for at least some back-office resources such as financial management. However, seven branches have institutional support expenditures that are in the top 50th percentile or above compared to other similarly sized two-year institutions. In other words, despite the affiliation with a larger campus, these seven colleges still spend more on non-academic functions than most other similar-sized colleges. Table 13. Branch Campuses with High Institutional Support Expenses per FTE Branch NMSU-Carlsbad UNM-Los Alamos NMSU-Alamogordo ENMU- Roswell NMSU-Grants UNM-Taos ENMU-Ruidoso Percentile Rank of Expenditures for Institutional Support* 50 52 57 61 63 65 80 *Based on peer institutions within the same Carnegie classification Source: IPEDS Eastern New Mexico University has increased overhead charged to the Roswell branch campus by over 35 percent in the last 10 years. The increase in overhead coincides with a 21 percent drop in enrollment over the same period. In FY07, ENMU-Roswell paid approximately $159 thousand for overhead to ENMU main campus. In FY16, the amount charged to ENMURoswell had increased to $215 thousand. ENMU-Roswell indicates no memorandum of understanding, invoice, or other record of services rendered Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 35 has been made available to them. ENMU main campus reported the Portales campus provides administrative support to coordinate federal financial aid administration, internal audit functions and Banner hosting and technical support. Branch campuses should centralize more functions and positions at main campus. For example, some branch campuses have high-salary dean positions that are responsible for setting curriculums and academic programs. NMSU and UNM have recently advertised to fill such dean positions at NMSU-Dona Ana and UNM-Gallup. If main campus deans were responsible for these functions system wide it could further ensure similar offerings at branch campuses and seamless transitions in 2+2 programs. In another example, institutional research offices have the function of researching HEIs to inform decision-making and planning. However, NMSU and UNM house institutional research offices in their main campuses and have separate institutional research offices and positions at branch campuses as well. The state cannot afford to continue funding for underperformance or hold inefficiency harmless. New Mexico’s mechanism for calculating I&G appropriations is based on the desire to see improved outcomes, primarily degree awards, and a portion of annual I&G funding is allocated based on certain performance criteria. In FY17, due to a lack of “new money” added to I&G funding, and to mitigate severe cuts for some institutions, total performance funding was limited to 2 percent of I&G appropriations, while FY16 performance funding was 6.5 percent. The state should increase the portion of annual appropriations based on performance. The current atmosphere in higher education funding also calls for phasing out “soft landings,” such as a hold-harmless and stop-loss measures meant to prevent certain institutions from suffering a significant funding loss in a single year. Because the formula has been in place for about six fiscal years, and because institutions have had time to prepare for potential losses, these soft landings are no longer necessary, especially because they require new money in the formula, which is difficult to come by in the current revenue environment. See Appendix J for scenario outcomes of running the current (FY18) funding formula with 20 and 50 percent of funding based on performance. The state will need to closely monitor degree production to prevent formula gaming by institutions. As the state moves to increase the portion of formula funds based on degree production, so too will HED need to take steps to ensure institutions do not become degree mills for the sake of generating state funding. Without such review, there is a risk the funding formula will reward scale of degree production at the cost of degree quality. Tennessee and Flordia include performance metrics related to job placement and income post-degree in their funding formula to discourage institutions from awarding degrees or certificates that do not improve a student’s eventual employment prospect. New Mexico should also monitor other outcome data through the Accountability in Government Act to ensure students get jobs, higher wages, and that employers are satisfied with the educational levels of new hires. The state could also monitor licensure passage rates as a quality measure. 36 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 The state also needs to monitor formula issues to ensure current performance incentives are working properly. For example, year-over-year certificate and degree awards at CNM jumped 60 percent, according to data used to calculate the higher education funding formula. The increase is almost entirely attributable to CNM’s new certificate program in which students receive a “general studies” certificate or a “health, wellness, and public safety” certificate after the student completes about 30-35 core curriculum general education credit hours. However, HED is working on updating core curriculum requests. Due to the increase in awards, preliminary funding formula runs show CNM might receive a relatively large increase in I&G appropriations in FY19 and might be one of only a few community colleges to receive any increase in funding at all, depending on how much money is appropriated and how much is set aside for performance. HED could provide a useful function in reviewing the quality and value of degree and certificate programs for inclusion in the funding formula. For FY18, Tennessee will allocate 83 percent of state higher education funding based on outcomes. In 2010, Tennessee passed legislation to change their funding methodology to higher education and became the first state to base most of its state appropriations to HEIs based on outcomes rather than on past or current enrollment. The remainder is a reimbursement to institutions for “fixed costs” (e.g., utilities, building maintenance and rent) is a set proportion of annual performance funding, excluding any quality assurance funding. See Appendix K for a more detailed comparison of Tennessee and New Mexico’s higher education funding formulas. Increased performance requirements at higher education institutions, even if resulting in consolidation or loss of accreditation, are in line with national trends. The Council of Regional Accrediting Commissions has recently included the consideration of graduation rates into their institutional accreditation criteria. Four-year and two-year institutions with graduation rates below 25 percent and 15 percent, respectively, will have to demonstrate efforts to improve those rates as part of their accreditation process. The University System of Georgia began a streamlining process to reduce costs and improve performance in 2011 that has consolidated 14 institutions into seven and is still ongoing. The consolidations have created an estimated $24 million in savings, and statewide graduation rates are increasing at the same time according to Inside Higher Ed. Complete College America notes how the state’s second largest institution, Georgia State University, has increased graduation rates by more than 20 percentage points over the last 10 years. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 37 Recommendations The Higher Education Department and HEIs should request statutory changes to:  Facilitate shared purchasing and services.  Allow for mergers of colleges or functions within colleges where HEIs are seeking to combine operations. The Legislature and the Higher Education Department should consider funding branch campuses through main campus appropriations. The Legislature should consider increased funding, staffing, or both to HED to administer current statute on program approval and review in the state. New Mexico universities with branches should operate as systems, consolidating back-office functions to the extent possible. New Mexico universities with branches should formalize service agreements provided to branches for overhead charges through a memorandum of understanding or other legal means. More New Mexico higher education institutions should form formal collaborations and consortiums to collaborate on some cost savings efforts including purchasing, shared usage of space, and reduction of duplication of programs. Higher education institutions should work to maximize use of capital space as done successfully by NMSU and UNM with Ad Astra. Higher education institutions should identify capital excess capacity and consider closing or leasing underutilized space and using a facilities condition indexing in capital replacement and renovation recommendations. Higher education institutions should use facility condition indexes in capital replacement and renovation recommendations. 38 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Some higher education institutions proactively improve efficiencies but others struggle financially Even with recent reductions, New Mexico schools rely more heavily on state support than institutions in most other states. In recent years New Mexico has moved the focus of funding higher education to outcomes-based funding. Each year a portion of I&G funding is based on outcomes. However, cost of higher education remains a concern as there is a relationship between decreasing state support and increased tuition. A recent study by Webber (2017) suggests that for every $1,000 drop in per-student state support the average student pays $257 more in tuition and feesxi. Significant increases in tuition are unpopular, and affordability can affect a student’s decision on attending college. Additionally, increases in tuition can increase revenue but can also impact college access and enrollment. Hemelt and Marcotte (2011) found every $100 increase in tuition and fees led to a decline in enrollment of about 0.25 percent at four-year institutions across the country and that the impact was even larger at research universities.xii Some New Mexico schools also shared concern about raising tuition and NNMC cited increases in tuition over the last 10 years as one of the driving factors behind their declining enrollment. Looking at their tuition increases and enrollment declines, evidence seems to support such a concern. $2,500 1,600 1,400 1,200 1,000 800 600 $2,000 $1,500 $1,000 400 200 - $500 $0 FTE Students Tuition & Fees per Semester Chart 20. Enrollment, Tuition & Fees at NNMC While data show New Mexico HEIs are some of the most affordable, New Mexico also has the highest poverty rate in the nation Table 14. Cost per Credit Hour for InState Students at Public Institutions New Mexico Arizona Nevada Texas Oklahoma Utah Colorado U.S. Average $113 $165 $170 $170 $201 $219 $233 $230 Source: U.S. Department of Education FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Fall Enrollment Resident, Full-Time Tuition & Fees Per Semester Source: NNMC, LFC Files Nationally, in 2016 47 percent of total higher education revenue is the students share from tuition payments, with the remaining revenue largely from state and local support. In New Mexico, only 31 percent of higher education revenue is from tuition with the remaining 69 percent mostly from state and local support (note: Some schools do not have local support for revenue as an option). Over the last 10 years, cuts in state support helped balance the revenue split in New Mexico to more closely mirror national proportions. For example, in 2007 over 87 percent of revenue came from state and local support. However, New Mexico still ranks high for state support nationally. Only California and Wyoming have a lower percentage of higher education revenue made up from tuition. These revenue mixes change significantly depending on the type of institution. Research institutions rely on the state for over 50 percent of revenues and independents, with local property levies, rely on the state for 42 percent, on average. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 39 Flat or declining state appropriations will likely not keep pace with base inflation, let alone new investments to drive academic success. Higher Education appropriations could grow as much as 3 percent a year between FY19 and FY21 – but not enough to keep ahead of inflation In 2014, there were 25,985 births to New Mexico resident mothers, translating to a birth rate of 12.4 births per 1,000 population, a record low for New Mexico - NM Selected Health Statistics Annual Report-DOH According to the most recent general fund consensus revenue estimate, growth in revenue over the next five years will range between 2 percent and 4 percent. The LFC’s general fund recurring appropriation outlook anticipates some areas of state government will grow more quickly than others (e.g., Medicaid 4.5 percent). LFC staff anticipates higher education appropriations could grow as much as 3 percent a year between FY19 and FY21. Four inflation indices (HEPI, CPI, CPI West, and HECA) have inflation rates that ranged from zero to 5.6 percent over the last 10 years. It is likely that even a 3 percent increase to higher education will not keep pace with inflation should levels rise above 3 percent. Given the August revenue estimates only project growth in available revenue of $25 million, these estimates may be overly optimistic. The pool of prospective in-state students is projected to decline dramatically over the long-term, and increased enrollment from traditional sources likely cannot supplement the decreases in state support. The other main revenue source for schools is tuition-generated revenue. However, enrollment remains flat or continues to decrease for most New Mexico schools, and there is significant risk such a trend will continue in the long-term. In 2016, WICHE released projected high school graduates through 2032 based on census data. Projections for both the United States and New Mexico show the number of high school graduates rising through the mid-2020’s, then dropping significantly below current levels through 2032. The main reason provided for the current flattening and subsequent decline of high school graduates is consistent declines in the number of white public school students - nationally projected to decrease by 17 percent between 2013 and 2032. Not only has the number of children under 18 dropped by 10 percent since 2010, but also the most recent birth rate data of 12.4 per 1,000 births in 2014 was an all-time low for the state. Additionally, the shrinking number of prospective students is more likely low-income and first-generation, potentially being less well prepared for success in college. Such students would have fewer financial resources to pay for college, less ability to pay tuition and more need for financial aid. It is also unclear how waning support of the lottery scholarship will impact enrollment. In theory, it will lead to a decline in enrollment, but the magnitude of such a decline remains to be seen. 21,000 20,500 20,000 19,500 19,000 18,500 18,000 17,500 17,000 16,500 16,000 3,500 3,400 3,300 3,200 3,100 3,000 2,900 2,800 2,700 NM US Source: WICHE Knocking at the college door (2016) 40 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 national (thousands) Projections for New Mexico show the number of high school graduates dropping significantly below current levels by 2032 New Mexico Chart 21. Public High School Graduates 2003 to 2011 (Actual) and 2012 to 2032 (Projected) New Mexico boasts some of the most affordable in-state tuitions in the country, however also has the highest poverty rate and high student loan default rates. In-state tuition in New Mexico is the most affordable in the United States according to U.S. Department of Education data. On average, the cost per credit hour at state institutions for residents of New Mexico is $113. California ranked second most affordable at $120 per credit hour and Wyoming third at $122 per credit hour. Vermont has the highest cost per credit hour at $466. The cost per credit hour in New Mexico is $117 less expensive than the national average of $230 per credit hour. This analysis suggests New Mexico residents could save substantially by attending college in state at a public university. New Mexico residents choosing to attend college in surrounding states could potentially pay thousands of dollars more assuming 120 credits to graduate. For example, a student choosing to attend a public school in Colorado versus a public school in New Mexico would pay over $14 thousand more to graduate from a fouryear program. A New Mexico resident would pay close to $7,000 more in Texas, and over $6,000 more in Arizona. The potential savings would likely be higher because many states have higher rates for out-of-state students and these numbers reflect the cost per credit for in-state students. New Mexico has the highest default rate on federal student loans in the nation. While data show New Mexico HEIs are some of the most affordable, New Mexico also has the second highest poverty rate in the country. In federal FY16, 44,148 students at New Mexico HEIs received federal student loans. According to the U.S. Department of Education, the FY13 New Mexico cohort (most recent available) defaulted on their federal student loans at a rate of 18.9 percent, a full 7.6 percent higher than the national rate of 11.3 percent. All New Mexico HEIs have default rates higher than the national average except for NMT. At five institutions (SJC, NNMC, SFCC, CNM, and LCC) default rates for the 2013 cohort are higher than their graduation rate. For example, CNM’s 2013 cohort had a default rate of 27.7 percent with a 3-year completion rate of 10.6 percent. To discourage student loan default, federal law provides for sanctions against HEIs in which three consecutive cohorts exhibit default rates above 30 percent. Specifically, these institutions lose direct loan and Pell Grant program eligibility for the remainder of the fiscal year in which the institution was notified and the following two fiscal years. More than half of the college class of 2015 graduated with debt. According to a study by the Institute for College Access & Success, the statewide average debt level for New Mexico’s class of 2015 was $20,193. For more details, see Appendix L. With the lowest cost per credit hour in the United States, New Mexico should be at or near the top of states with the lowest debt; however, despite the relatively low cost of tuition, many New Mexico students are graduating with debt. While New Mexico students may graduate with relatively low debt compared to other states, more than half (58 percent) of the class of 2015 graduated with debt. At five institutions loan default rates for the 2013 cohort are higher than their graduation rate Table 15. Federal Student Loan Default Rates (FY13 Cohort) N= 4,280 HEI CNM LCC NNMC SFCC NMJC CCC SJC WNMU NMSU ENMU NMHU UNM NMT National Default Rate Default Rate 27.70% 25.30% 24.60% 24.40% 22.80% 20.90% 20.60% 20.10% 19.60% 17.30% 13.30% 12.60% 5.30% 11.30% Note: HEIs include branch campuses Source: U.S. Department of Education Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 41 Though New Mexico has low college tuition, 58 percent of New Mexico students still graduate with debt New Mexico students save over $8,400 by earning their first 60 credits of a 120-credit degree at a two-year public institution versus a four-year public institution. According to U.S. Department of Education data, the average savings in the United States is over $11 thousand. The amount of savings in New Mexico is relatively less because, as previously mentioned, instate tuition in New Mexico is the most affordable in the nation. New Mexico students attending community colleges who are paying for college credits with student loans realize even greater savings as they are borrowing less and accruing less interest. New Mexico students hoping to save money by attending two-year institutions may not realize as much savings if all their credits do not transfer to the fouryear institution. The Higher Education Department is establishing uniform class numbering to make articulation easier and to comply with state law requiring the department establish and maintain a comprehensive statewide plan to provide for the articulation of educational programs and facilitate the transfer of students between institutions (Section 21-1B-3 NMSA). Institutions have implemented cost savings measures but continued efforts are needed. As most New Mexico colleges and universities have been grappling with decreasing revenues from both declining enrollment and state appropriations, many institutions have made at least some effort to reduce overhead costs and to make their institutional operations more efficient. However, efforts at efficiency and realized cost savings have not been equal among institutions nor have they occurred as part of an intentional statewide effort, as performance funding is not explicitly linked to the operational efficiency of campuses. Rather, cost savings measures have occurred at HEIs as a result of institutional leadership, available resources, opportunity, and reductions in state appropriations. Most institutions have been able, via regular program review, to downsize or eliminate underperforming academic program areas. This is often more easily done than downsizing non-instructional areas of the institution because academic departments often have adjunct or contract faculty which eliminate the need for layoffs or downsizing via attrition and program reviews occur semi-regularly as part of an institution’s accreditation process. However, in 2014 the American Institutes for Research’s Delta Cost Project found “faculty salaries were not the leading cause of rising college tuitions at institutions across the nation during the past decade. Increased benefits costs, non-faculty positions added elsewhere on campus, declines in state and institutional subsidies, and other factors all played a role.”xiii Equally important are measures institutions have taken to make their non-instructional operations more efficient. The following is a list of examples of cost containment institutions made within the last five years:  Most institutions have taken at least some steps to hold and review vacancies. As labor is the largest cost category at most institutions, efforts that seek to slow the growth of labor costs are attractive. For example, NMT has moved some vacant positions from “restricted” to “unrestricted” funding sources before re-hiring. 42 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017  In September 2015, NMSU contracted a staffing study conducted by Deloitte. The report found the university was not over-staffed but was poorly organized, and the university needed to address the level of support staff, fragmentation, levels of management, and span of control. The 10-week, $618 thousand study identified five areas for streamlining such as reducing, consolidating, or eliminating managerial positions with fewer than three direct reports, improving the highly fractionalized procurement process, and making technology improvements that would enable more efficient processing, which overall could save $53 million over seven years.  If implemented, NMSU will save $53 million over seven years from streamlining staff roles UNM reached nearly $450 thousand in recurring savings after a 2016 AON Risk Solutions evaluation recommended position elimination. In September 2016, UNM submitted a strategic finance scope project from the human resources department conducted by AON. The project focuses on administrative costs and positions at the university. Some recommendations include integration of leadership and organizational alignment across the main campus and HSC to push forward “One UNM” and a five-step process using a defined system-wide strategic governance council. Also, the administrative team should be standardized and potentially reduced over time with stronger automation, standardization, and demand management.  A decrease in lectures per week and one fewer teaching assistant yielded a 49 percent cost reduction in one class at UNM. A UNM faculty member participating in the National Center for Academic Transformation Roadmap to Redesign program made two changes to a psychology course and was able to reduce the cost of the class from $161 thousand to $82 thousand.  NMSU and UNM use Ad Astra software to evaluate space utilization. Building services use the software to compare actual usage with maximum usage with the goal of maximizing use of classroom space. NMSU officials indicated summer utilization remains a challenge as opening the campus and classrooms up for summer programming has liability issues with the supervision of attendees who might be under 18.  Group purchasing of Microsoft and Adobe products have saved institutions 35 to 85 percent. Since 1980, the New Mexico Council for Higher Education Computing/Communication Services (CHECs) has been convening chief information officers of New Mexico’s higher education institutions with the goal of improving the information technology business services provided at state schools. Through this collaboration, CIOs have been able to save money through aggregated demand for bandwidth, databases, and software licenses. CHECs has also worked as a centralized entity to provide training for Banner across institutions. In the future, the CHECs group would like to explore increased coordination through additional large volume purchasing agreements of software and equipment as well as sharing specialized personnel.   San Juan College (SJC) and NMSU both used performance contracting to finance energy efficiency projects. NMSU in 2015 By ceasing to fund three learning centers, WNMU will realize nearly $600 thousand in annual savings and SJC in 2016 negotiated contracts with separate energy service companies for costly upgrades to outdated physical plant equipment on their campuses. WNMU closed two underused learning centers. In 2016, WNMU operated four learning centers in Lordsburg, Truth or Consequences, Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 43 Gallup, and Deming. Due to steady declines in face-to-face enrollment, the university decided to cease operations at the Gallup and Deming centers and the city of Truth or Consequences took over operational expenses for its center. WNMU had the ability to quickly shut down those operations because the communities owned the building and WNMU only provided staffing and instructional equipment. This partnership model allowed WNMU to both expand quickly into communities that requested their services as well as efficiently end those services when enrollment dropped without having to sell or repurpose a building. By ceasing to fund the three learning centers, the university reports it will realize nearly $600 thousand in annual savings. Institutions may be changing their enterprise resource planning software, but have yet to exploit opportunities for collective licensing and support of current systems software. Banner is a popular enterprise resource planning (ERP) system offered by the software company Ellucian. Eleven New Mexico HEIs, including all four-year institutions and their branches, currently use Banner. HEIs individually license Banner and could likely cut costs if institutions instead collaboratively purchased them. However, there is an unwillingness to collectively purchase licenses by some HEIs, as it would likely mean tailored add-ons would be lost or modified and even slight changes can be disruptive and costly. However, rising licensing costs and maintenance, as well as dissatisfaction with the ability of the software to meet the evolving needs of HEIs and students, is pushing institutions to reconsider their continued use of the system. Table 16. Annual Costs Associated with Banner at CNM Annual Software Licensing Costs Necessary Support Software Related Consulting Services Dedicated IT Staff Hardware, Maintenance and Server Costs Total $610 thousand $656 thousand $7 thousand $698 thousand $112 thousand $2.1 million Source: CNM What is ERP software? Enterprise resource planning (ERP) is an industry term for a coordinated system of software that supports the business functions of higher education institutions. For example, ERP software is commonly used for data and analytics for human resources, institutional accounting and financial systems, as well as for enrollment management and academic tracking. Basic ERP software is required for the day-to-day functioning of an HEI, both to support the business functions of the institutions, but also to allow the institutions to fulfill regulatory tracking and reporting requirements. Most ERP systems are highly customizable, and institutions can purchase additional software add-ons that allow the system to incorporate additional functions like marketing, communications, procurement, sales, and plant management. 44 Moreover, in 2016, Ellucian announced that after Dec. 31, 2018, they would no longer provide maintenance support for Banner's version 8. Moving ahead, institutions must either purchase an upgraded version of the software or “lose the ability to receive regulatory updates, releases and product enhancements, patches or updates of any kind, and enhancement requests.” At least one institution, CNM, is formally assessing moving to a different enterprise resource planning (ERP) system. In summer 2017, the college hired Info-Tech Research Group, a research and advisory firm, to assess CNM’s changing ERP needs as well as the ability of those needs to be met by Banner. Specifically, the institution will be looking to see if Workday or another a cloud-based ERP software option might be a better and more affordable option for the institution. The assessment should be completed by the end of 2017. No matter the specific brand of ERP system institutions use, it is likely the cost of licensing and maintaining that software will be lower if institutions purchase it collectively. Multi-institutional groups such as the New Mexico Council for Higher Education Computing/Communication Services (CHECs) will be key to ensure that any movement away from (or reinvestment in) ERP systems moving ahead best leverages economies of scale through collaborative purchasing. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Though some cost containment measures are underway, institutions have yet to pursue various additional opportunities. Opportunities for multi-institution collaborations remain. In February 2017, the TIAA-CREF Institute released a report on Expanding Alliance Strategies in Higher Education. A key takeaway from the report: “Achieving long-term HEI competitiveness and sustainability will require a proactive consideration of more assertive and intentional forms of collaboration and alliance — building upon the successes of geography-based consortia but avoiding complications and limitations of institutional mergers.xiv” Except for the New Mexico Council for Higher Education Computing/Communication Services (CHECs) example, the defining characteristic of each of the efforts listed above is that they occurred within individual institutions. Further, many institutions have not reduced noninstructional spending in response to falling enrollment and revenue. A such, there are ample opportunities for better collaboration and perhaps a consolidation of functions between institutions. Collaborations between institutions for procurement to reach volume discounts are an obvious option, and the CHECs group is making some headway for IT in that way. Still, there are other opportunities for collaboration and resource sharing that New Mexico institutions have yet to pursue:  Sharing of high-specialization and high-salary employees (e.g., in cybersecurity, labor and market research, public relations, and enrollment management.)  Shared administrative “back-office” resources (e.g., payroll, accounting and financial departments, endowment management, legal counsel, HR, and library services.)  Sharing courses, faculty, or academic departments in regions with overlapping geographies or where online courses can be leveraged.  Sharing co-curricular offerings and student services (e.g., student clubs and organizations, advising, arts and cultural programs, athletics, and recreation opportunities.) The National Association of College and University Business Officers (NACUBO) keeps a list of cost-cutting strategies. Beyond collaborations NACUBO maintain a list of more than 70 unique cost-cutting strategies on their website (at https://tinyurl.com/22m4ecj). All strategies are worth consideration, but a few examples New Mexico institutions could implement include:  Suspend or close all undergraduate minors; graduate and undergraduate special-emphasis programs; nonprofessional masters and doctoral programs that are not signature programs or not ranked among the top 50 in the nation.  Implement four-day week with extended daily hours for summer, and operate only required buildings on Fridays (dining halls, residence halls, health center, and etcetera).  Budget for zero new positions, zero departmental budget increases.  Lease prime ground-floor spaces in campus buildings to retailers, professional firms, independent nonprofit organizations, and other revenue providers.  Fill office, buildings-and-grounds, and custodial staff positions with student workers who will earn tuition credits. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 45 Cost containment measures New Mexico institutions could pursue or expand upon. Use of eAdvising software at Georgia State University led to a 5 and 6 percent increase in retention and graduation rates New advising tools increase retention, graduation rates. The University Innovation Alliance, a group of 11 national research institutions, have been leaders of innovation in harnessing and sharing successes in predictive analytics to increase student retention and success. For example, in 2013 Georgia State University used modeling software to signal student “red flags” such as when they sign up for a class outside their major or if they score below a certain threshold in a core class. These red flags prompt students to meet with advisors to remedy the red-flag situation before it escalates into a student dropping out. Since its implementation, Georgia State’s retention rate is up 5 percent, graduation rates up 6 percentxv and Georgia taxpayers saved approximately $5 million.xvi Another Alliance institution, Arizona State University, has been utilizing a similar eAdvising system since 2008 with the express goal of helping students identify a major that suits their skills faster than they would have through exploratory course taking. Students at ASU now have a 12 point increase in four-year graduation rates and the university has realized approximately $14 million in advising and instructional cost savings. xvii Responsibility Centered Management incentivizes student outcomes and accountable departmental budgeting methods Responsibility Centered Management. Dr. Richard Vedder of the Center for College Affordability and Productivity at Ohio University advocates for a system of financial incentives for academic leaders who are able to cut costs while increasing academic quality and outcomes, writing “If a dean cuts his/her college’s instructional costs while learning outcomes improve, he/she should get a hefty bonus… If the incentives are there, educational leaders will use innovations, such as massive open online courses (MOOCs) and other electronic technologies, to reduce costs while maintaining or improving quality.” This model, called responsibility centered management or RCM, can be shaped to not only employ personal financial incentives but also increased funding and space allocations for whole departments. Iowa State, Ohio, Minnesota, Rutgers, Texas Tech, Florida, New Hampshire, and the University of Virginia (among others) all incorporate some form of RCM in their campus budgeting process.xviii Reducing the time faculty invest in course management and transferring some of those tasks to technology-assisted activities are key costreduction strategies Competency-based education (CBE) model may present opportunities for New Mexico students to spend less on tuition costs by shortening time to degree. CBE is one of the most important topics for higher education in 2017 and is based on awarding credit for demonstrated student competencies rather than seat time. CBE awards credit when a student has mastered a particular set of content and skills. CBE has been a successful model in the for-profit industry mainly focused towards adult students, but universities like Michigan and Purdue with solid online programs have begun seeing benefits to CBE. CNM has a 15-month CBE model fast-track associate of applied science degree in business administration designed for working professionals. Evening and online classes are offered in seven-week blocks: two blocks per term and one seven to 12-week summer block. Increasing course redesign through NCAT participation. The National Center for Academic Transformation (NCAT) works with individual college professors and colleges to redesign courses to increase cost savings, course46 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 completion rates, and improve retention. NCAT reports reducing the time faculty members and other instructional personnel invest in the course and transferring some of these tasks to technology-assisted activities are key costreduction strategies. A NCAT program funded by the Pew Charitable Trusts revealed the following specific cost-saving strategiesxix: Table 17. Cost Saving Strategies at Universities Nationwide  Online Course Management System   Online Automated Assessment of Exercises, Quizzes, and Tests   Online Tutorials  Shared Resources Staffing Substitutions Consolidation of Sections and Courses Reduction of Space Requirements     Software enables faculty members to monitor student progress and performance, track time-ontask, and intervene on an individualized basis. Communicates automatically with students about the class, exam performance or encourage greater participation online. Standardized formats increase the level of student feedback. Offload rote activities from faculty and other instructional personnel leaving them more time to facilitate and monitor individual students. Instructional software eliminates lecture time previously used to introduce content, make class announcements, and review homework. Reduces faculty workload by decreasing time spent developing and revising course material and preparing for classes. Reduces duplication of effort. Support system comprising various kinds of personnel to fulfill student needs. Reduces the number of faculty teaching a course. Online courses reduce the need to meet face-toface and thus classroom space. Source: NCAT Student employment. Utilizing student workers for various low-level campus jobs can save institutions money and give students direct work experience. For example, the University of Colorado reduced its annual labor costs by $317 thousand by switching to more student workers at their Boulder campus in 2015.xx Optimizing class time, space utilization. In 2015-16, more than 20 percent of FTE students took online courses at New Mexico HEIs. However, compared to face-to-face courses, online courses often require additional IT staff support, the courses also allow fewer faculty to teach more students. As such, increasing the number and size of online courses is a potential avenue whereby institutions can keep faculty numbers low, better utilize physical classroom space, and lower instructional costs. The University of Colorado reduced its annual labor costs by $317 thousand by switching to more student workers at their Boulder campus Unfortunately, online courses may be outside of the reach of some students in New Mexico. The 2016 national Campus Computing Study found 33 percent of Chief Information Officers (CIOs) at public four-year universities and 62 percent of CIOs at community colleges thought that campus efforts at “going digital” were impeded because not all students have access to notebook computers or tablets.xxi That said, providing online or hybrid online-and inperson versions of courses to students that can take them should be a priority for institutions moving ahead. Beyond online courses, campuses could study the cost savings potential of moving to a three-semester or four-quarter academic calendar to better utilize campus buildings year-round. Again from the Center for College Affordability and Productivity: “If a school moves from two to three semesters (or three to Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 47 “If a school moves from two to three semesters, professors can be offered the option to teach yearround for some percentage increment of pay. Done properly, this would lower instructional costs per class and optimize utilization of capital facilities.” -Center for College Affordability and Productivity four quarters), professors can be offered the option to teach year-round for some percentage increment of pay (still getting four to six weeks of vacation a year). Done properly, this would lower instructional costs per class and optimize utilization of capital facilities. xxii” Finally, all New Mexico HEIs would benefit from better measurement and data to optimize classroom utilization as mentioned previously. New Mexico State University uses a software system, Ad Astra, to aid administrators in scheduling. However, most other universities are relying on less sophisticated tools to measure room and building utilization. As such, they are likely not realizing energy and maintenance cost savings that occur under more efficient space utilization schemes. Affinity groups share innovations in cost savings. The Gates Foundation coordinates a group of 31 colleges, universities, and systems to exchange ideas that have worked to lower costs and improve success rates. The group, called the Frontier Set, has been sharing ideas, mostly focused on increasing student retention.xxiii A smaller but similar consortium, the University Innovation Alliance, has brought 11 research universities together to share ways to cut costs as well.xxiv No New Mexico higher education institutions are currently a part of either group. Adopting paperless practices. In 2011, Yale set a goal of reducing its campus’s paper consumption, and $2 million printing budget, by 25 percent.xxv In the first year of those efforts:  The student employment office realized annual savings of $100 thousand by adopting an electronic process to replace paper time sheets.  The School of Medicine saved $92 thousand when the practice of printing paper course packets was replaced with iPads.  Finance and Business Operations saved roughly $60 thousand when it discontinued printing and mailing hard copies of its annual report and instead published it online. Florida incorporates metrics such as the percent of graduates employed or continuing their education and the median wages of graduates in their performance-based funding model for higher education 48 Increasing oversight. In 2014, the Flordia Board of Governors approved a new performance-based funding model that included measures beyond more typical metrics of degree completion time and rate. Instead, the Board also included metrics such as affordability, the percent of Bachelor's graduates employed (earning $25 thousand +) or continuing their education, and the median wages of Bachelor’s graduates. Four years later, the Board reports year-over-year gains in six of eight metrics. Consolidation of schools is a difficult option and does not guarantee improved efficiency or student outcomes. In response to high expenditures and low student outcomes, some states have taken steps to consolidate governance, oversight, and even some institutions. For example, Connecticut implemented a plan in 2011 to consolidate governance of their public universities with the goal of combatting low degree attainment and rising tuition costs. Since the restructuring, two community colleges within the system ranked as top institutions in the nation for educating and graduating low-income students.xxvi Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Most notably, the University of Georgia system consolidated 14 colleges and universities between FY12 and FY15 finding initial savings in administrative costs ranging from 3 percent to 4.5 percent. Sites were not eliminated and there was limited reduction in faculty at each merged institution. Consolidation has allowed institutions with separate administrative budgets and structures to pool their resources, streamline functions, and become more efficient. The merged institutions now share common infrastructures, such as human resources, purchasing and contracting, facilities, and finance and accounting. According to the board of regents, one of the most challenging aspects of consolidation was the expectation to reduce costs and expand academic programs to multiple campuses to serve a growing student population. Additional challenges included:  Merging two divergent institutional missions and cultures without alienating students in both communities.  Keeping clear the lines of authority while navigating enterprise-wide realignment.  Defining a new consolidated brand respecting a unique position in the marketplace.  Keeping tuition affordable while meeting the needs of the university.  Building and growing in a challenging economic environment.  Leveraging opportunities to expand both a national and international footprint in an increasingly global economy.  Managing communications, both internal and external. Georgia consolidated 14 colleges creating small amounts of savings in administrative costs, but were also able to redirect costs to academic programs The result has been modest annual savings to the state, but significant increases in graduation rates among consolidated schools. xxvii Further, consolidation of Georgia State University and Perimeter College redirected $6.5 million to academic programs. A reduction of 107 administrative and non-academic positions led to funding for 30 academic advisers and 48 additional staff in admissions, financial aid, and student success programs. Savings from further reductions of seven academic deans and 24 department chair positions and the number of colleges and other major academic units from 16 to 10 were returned to instruction. New admissions policies saw an 8 percent increase in the 2016 freshman class. Graduation rates have increased 11.9 percent since the consolidation. At Kennesaw State University, 102 administrative and non-academic positions were eliminated, with savings of $5.6 million in state funds and $1.7 million in non-state funds. Middle Georgia State College (MGSC) (consolidation of three colleges at six campuses) garnered a one-time savings of $2.1 million and redirection to academic priorities as shown in Table 18. Table 18. Middle Georgia State College Consolidation FY13 to FY14 Elimination of Duplicate Positions Realignment of Academic Programs Redirects Strategic Personnel Decisions Savings on IT Savings on Dues Total $1,156,254 $285,000 $181,054 $510,800 $14,700 $10,000 $2,157,808 Source: Middle Georgia State College Current fiscal operations of some HEIs are placing institutions and students at risk. Causes for adverse student outcomes vary and are sometimes within the control of an institution and sometimes beyond the control of an institution. Extreme poverty, declining state support coupled with inadequate revenue generation in other areas, inadequate operations of governing boards, and criminal activity are some of the themes leading to adverse outcomes for New Mexico students and HEIs.  Two of the state’s colleges may lose access to federal student loan monies due to high default rates. CNM and NMJC demonstrated default rates near or above the 30 percent threshold for Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 49 at least two consecutive cohort years. Should these two institutions fail to keep their default rates below 30 percent, nearly 15 thousand students at the institutions risk losing access to approximately $37.3 million in federal financial aid.  HED’s special audit of LCC concluded there were six valid concerns that required corrective action including:       Presidential Search and Hiring; Perception of Nepotism/Favoritism Appearance of Employee Misrepresentation; Fiscal Health Status; Open Meetings Act Compliance; and, Integrity of Inventory. LCC offered their view on the HED audit in a HLC self-study: “Local media coverage of the school has been negative and spearheaded by a disenfranchised few. It is the policy of the Higher Education Department to act upon complaints which follow a process set forth by their own design. Having said this, HED’s processes do not include anonymous/slanderous complaints to be brought before an institution. It requires the complainant to complete a complaint form, identify themselves, state the problem, indicate whether the institution has been notified and had opportunity to resolve the problem, and a follow-up report about the outcome. None of these basic courtesies/processes were afforded Luna Community College.” 50 More than half of HEIs are not meeting a benchmark indicating financial health. According to HED, performance of the Composite Financial Index (CFI) score is evaluated on a scale of -4 to 10. A score of 3 is considered to be the threshold for institutional financial health while a score from 0 to 1.0 requires an institution to submit additional financial documentation to HLC. A score below 1 requires additional action by the institution. Eight of 15 institutions for which CFI scores are available have averaged below a 3 over the last six years with several institutions scoring a 1 or below. See Appendix M for more details.  In September of 2016, Moody’s placed four Universities under review for downgrade. UNM, NMT, NMSU, and NMMI were all placed under review for downgrade. In June of 2017, NMSU’s bond rating was lowered for the second time in as many years.      HED placed UNM on an enhanced fiscal oversight program due to financial issues in their athletics program. UNM is also currently under investigation by the Attorney General and Office of the State Auditor related to financial issues in their athletics department. Additionally, UNM’s accrediting body HLC has asked for an update on the audit and cited information received from HED and the media as raising concerns regarding UNM’s financial oversight and concerns regarding compliance with criteria for accreditation. In August 2016, the HLC placed NMHU on probation. According to the HLC, NMHU was placed on probation due to some concerns relating to institutional support, assessment of student learning, student retention and completion rates, governance, and institutional planning. Loss of accreditation would lead to the inability to use Title IV student loan funding at that institution. Historically, HEIs losing accreditation has led to closure of that institution. HED placed Luna Community College under enhanced fiscal oversight. LCC was also put under special monitoring by their accrediting agency due to concerns with nepotism, misrepresentation, potential violations of institutional policy and state law. The HLC also stated intentions to impose a public designation on LCC of Financial Distress reflecting a status of an institution having serious financial issues or an institution having been placed on financial monitoring by a government agency. NNMC ended FY15 with negative reserves. In FY15 NNMC ended the year with negative reserves before building them up to $1.3 million in FY16. Accrediting agencies also consider reserves in their review of higher education institutions. For example, the Higher Learning Commission cited financial resource concerns including reserves as one of the issues leading to NMHU’s current probationary status. HED placed NNMC under an Enhanced Fiscal Oversight Program due to concerns around a late audit report and potential employee fraud/embezzlement. The designation largely stems from findings in NNMC’s 2016 audit that included 37 findings of serious deficiencies and areas of noncompliance. Additionally, in October of 2015, HED released a special audit on NNMC capital projects detailing some procurement code violations. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 Recommendations The Legislative Finance Committee and Higher Education Department should consider providing incentives either within the funding formula or externally for institutions improving performance but not gaining funding to obtain funding to pursue efficiency and cooperative activities. The Higher Education Department should exclude data from the funding formula for degree or certificate programs that lack proper accreditation or cannot ensure quality. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 51 Agency Response Agency Response Insert Here 52 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 24, 2017 State- Conmron lCourse Numbering creates a statewide higher education system that will ease credit transfer and articulation amongst New Mexico?s {Iver lit-Gilli! courses have been included in the common course numbering alignment, with faculty ?om T9 disciplines ensuring the high quality of the courses. Additionally, meta?majors ensure that students talre courses that will ultimately count as degree requirements for their major while still allowing them to explore their options- Furthermore, the general education core curriculum will decrease the number of required credit hours and will build on the ?ve slrills that are critical for success in academia and the professional world- lCom-pron course numbering meta?major and general education reforms were codi?ed in law in 201? through SB 1433 during the legislative session. Either policy initiatives include the HED establishment of taslc forces to study statewide alternative remediation- Initial results show the bene?ts of alternative remediation models such as co?requisite remediation will continue to communicate recommendations for scaling up new remediation models across the state- Additionally, HED is worlcing on installing rigor and quality in alignment with Higher Learning Commission standards for dual credit courses- Moreover, an upcoming HED initiative is focused on a statewide policy for Advanced Placement credit with a goal of transparency for students regarding where and how their AP course credit articulates- townie Strategic Planning In the ?ll of Eill?, Governor Martinez established the goal of having so percent of worlcing?age New Mexicans have a degree or post?high school credential by 2031]- The attainment goal has been named the "Route to ss?. To lriclt?start this initiative, I-IED hosted the ?rst of several strategic planning meetings, later renamed the New Mexico Statewide Higher Education Master?plan committee WM to worlc on the challenges ?cing New Mexico?s HEIs. The ?rst issue considered by the committee is the structure of governance of the NM higher education system- HED was aslred to study this topic by the Governor. and ultimately by the legislators after the passage of Senate Joint Memorial 3 during the Bill? regrlar session- The committee has organized itself into three subcommittees which are governance. ?nancial implications. and analysis of statutes and constitutional changes that may be required for reorganisation. These subcommittees are examining multiple models of higher education and recommendations will be made to the executive and legislature in December Till? Cid-ting Comments There are indications that some HEIs are improving ef?ciencies and identifying cost savings. In addition to the recommendations in this report, HEIs must start diversifying their ?rnding sources through philanthropy, endowment ?ind growth, additional federal ?nding, and expanded technology transfer. We as a State must undertake initiatives that support student success, including improved ??year and 4?year graduation rates and an increased number of qualityr credentials awarded- It is the purview of the legislative and executive branches of government to loolc at our higher education system for the greater good of the State and not just for each individual institution. Institutional representatives and lobbyists wield signi?cant in?uence in New Mexico, but it is important to remember that it is their job to advocate for their individual institution or sector. Decisions that drive progress toward ef?ciencies and cost?savings have to be made at the Statewide level. This is more dif?th in our decentralised system. Higher Education Cost Drivers and Cost Savings Report 17-02 October 25, 2017 Working collaboratively, the higher education institutions the legislature, and the executive can create a world-class higher education system that will bene?t New Mexican students: and the economy, for generations to come- Sincerely: Min??srm Barbara Damron, RN: FAAN Cabinet "Secretaijrr Higher Education Department Higher Education Cost Drivers and Cost Savings Report 17-02 October 25, 2017 Appendices Appendices Appendix A: Evaluation Scope and Methodology Evaluation Objectives.  Identify cost drivers in public institutions of higher education in New Mexico.  Identify best practices for cost containment and opportunities for potential efficiencies in New Mexico and nationally.  Analyze how institutions have dealt with recent budget reductions and changes in revenue along with potential impact on affordability. Scope and Methodology.  Interviewed HED staff.  Visited and interviewed staff at New Mexico higher education institutions.  Visited and interviewed other stakeholders, including students, higher education administrators in other states, and other national experts.  Reviewed state and federal laws, regulations, and policies.  Reviewed relevant performance measures, administrative data, and related documents.  Reviewed existing research on higher education cost drivers, cost savings, and best practices.  Reviewed national best practices.  Reviewed and analyzed fiscal data from HED, IPEDS, HEIs, and other national entities. Evaluation Team. Dr. Jon Courtney, Program Evaluation Manager/Project Lead Nathan Eckberg, Program Evaluator Micaela Fischer, Program Evaluator Dr. Madelyn Serna Marmol, Program Evaluator (now with Albuquerque Public Schools) Dr. Travis McIntyre, Program Evaluator Dupuy Bateman, Contractor Authority for Evaluation. LFC is authorized under the provisions of Section 2-5-3 NMSA 1978 to examine laws governing the finances and operations of departments, agencies, and institutions of New Mexico and all of its political subdivisions; the effects of laws on the proper functioning of these governmental units; and the policies and costs. LFC is also authorized to make recommendations for change to the Legislature. In furtherance of its statutory responsibility, LFC may conduct inquiries into specific transactions affecting the operating policies and cost of governmental units and their compliance with state laws. Exit Conferences. The contents of this report were discussed with the Higher Education Department Secretary and her staff on October 20, 2017. Additionally, portions of the report were shared with HEIs for purposes of confirming accuracy. Report Distribution. This report is intended for the information of the Office of the Governor, the Higher Education Department, the Office of the State Auditor, and the Legislative Finance Committee. This restriction is not intended to limit distribution of this report, which is a matter of public record. Charles Sallee Deputy Director for Program Evaluation Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 55 Appendix B: Changes in Expenditures at HEIs FY07 to FY16 Expenditure Changes FY07 to FY16 UNM NMSU UNM HSC CNM NMSU-DA ENMU SFCC SJC NMT WNMU NMJC NMHU NMSU-C NMSU-A UNM-T UNM-G UNM-V MCC CCC ENMU-RUI NNMC NMSU-G LCC UNM-LA ENMU-ROS -$10 $0 Academic Support $10 $20 $30 Millions General Academic Instruction $40 $50 Institutional Support $60 O&M of Plant $70 Student Services Source: ROAs 56 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 $80 Expenditure per FTE Changes FY07 to FY16 NMSU-A NNMC MCC ENMU-RUI LCC NMJC NMSU NMSU-C NMSU-G NMHU UNM CNM NMSU-DA SJC UNM-V WNMU UNM-G SFCC CCC ENMU-ROS UNM-T ENMU NMT UNM-LA -$4,000 -$2,000 $0 Academic Support $2,000 General Academic Instruction $4,000 Institutional Support $6,000 O&M of Plant $8,000 Student Services Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 57 Appendix C: Optimal Spending Levels Schools should aim for optimal spending levels to ensure effectiveness and efficiency. According to research by Powell, Gilleland, and Pearson (2012), there is an ideal range for spending per FTE in categories of instruction, academic support, and student services for schools to be both effective and efficient. Using data for four-year institutions, the researchers concluded that schools could be both effective and efficient by concentrating on expenditures reaching optimal levels in these categories. Increasing expenditures above optimal levels can increase effectiveness but decrease efficiency. Similarly, decreased spending below optimal levels can increase efficiency but decrease effectiveness. Optimal spending levels for four-year institutions are below. Based on FY15 IPEDS data, no 4-year New Mexico institution is reaching optimal spending levels per FTE. Some NM HEIs are likely overspending in some categories, leading to lost efficiency, and underspending in others, leading to lost effectiveness. No 4-year New Mexico institutions are reaching optimal spending levels for all three categories. Optimal Spending Per FTE and FY15 Spending Levels for NM Four-Year Institutions (2015 dollars) Institution Optimal Spending ENMU NMHU NMSU NMT NNMC UNM* WNMU Instruction $7,480 $7,025 $7,371 $10,229 $9,914 $9,981 $12,376 $7,884 Academic Support $1,739 $1,587 $1,058 $1,903 $1,098 $1,615 $2,150 $1,021 Student Services $2,448 $2,422 $1,761 $1,322 $1,029 $3,261 $1,253 $1,141 Note: Figures reported in Powell et al. study were in 2004 dollars, figures have been adjusted to reflect 2015 dollars using HECA inflation index. *UNM includes UNM HSC as IPEDS data does not distinguish between the two schools. Main campus expenditures are generally lower than UNM HSC. Source: Powell, Gilleland, & Pearson (2012), IPEDS 58 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix D: Branch Campus Spending Details NMSU-Alamogordo experienced an enrollment decrease of 37 percent between 2007 and 2016 but increased spending per FTE student in each category of I&G. Academic support spending per FTE student increased by 205 percent due in part to more than doubling employees and expenditures in academic administration. Additionally, course and curriculum development spending went from $3,800 in FY07 to $301 thousand in FY16 for testing center costs, and distance learning costs. Spending on institutional support also increased by 150 percent or $1 million, with an increase of $202 thousand in spending on executive management, an increase of $299 thousand on general administration and logistical services, and an increase of $32 thousand in public relations. Moreover, institutional support expenditures at NMSU- Alamogordo have grown to the point that one out of every five state dollars allocated to the college is spent to support its administration. NMSU-Carlsbad, while still expending more dollars per student than inflation over FY07 to FY16, has tended to perform better than NMSU-Alamogordo. Carlsbad had total expenditures per student in FY16 that was $1.2 million less than at Alamogordo. Almost all of the $1.2 million difference was in academic support (NMSU-Carlsbad does not have any academic administration-related personnel on campus compared to Alamogordo’s 10 FTE employees) and institutional support (NMSU-Carlsbad has approximately 6 FTE staff less in its executive and business offices than does Alamogordo.) Nevertheless, the growth of expenditures on institutional support per student at Carlsbad was still 67 percent more than inflation. NMSU- Doña Ana has more than five times the number of FTE students than any other NMSU branch, and expenditures per student at NMSU-DA are some of the lowest among their peer institutions. In most categories, NMSU-Doña Ana has stayed within 10 percent of expected expenditures over FY07 to FY16. However, expenditures at the college for one category, institutional support, were over $3 million more in FY16 than they were in FY07 – an 88 percent growth over inflation. Included in this $3 million difference is $1.3 million increase in the amount of overhead the college pays to the NMSU main campus, a $556 thousand line for uncollectible accounts, and a $461 thousand increase in professional salaries (for 11.75 more FTEs) in the executive. NMSU-Grants served 389 FTE students and had expenditure growth 18% over inflation between FY07 and FY16. The largest portion of that growth was a result of a $135 thousand increase in executive management and fiscal operations, as well as a $145 increase in the amount the branch campus paid to the main NMSU campus between FY07 and FY16. Though relatively small, at least some of that growth has come at the cost of expenditures on instruction which have lagged behind inflation by 4 percent ($77 thousand) over the same time span. ENMU-Ruidoso had a 17.7 drop in enrollment between 2007 and 2016 (to 293 FTE students in FY16) but quadrupled the number of employees in academic administration, increasing spending from $79 thousand to $217 thousand over the same period. The branch campus also increased its spending on institutional support by $444 thousand over the same period – at least half of which can be attributed to the addition of a $264 thousand community relations division with 6 FTE staff. Institutional spending has grown so much at ENMU-Ruidoso that in FY16, it spent 65 cents in institutional support for every dollar it spent on instruction and academic support – the highest ratio in the state. ENMU-Roswell has been more successful than ENMU-Ruidoso in keeping overall expenditures down. However, they have done so primarily by keeping their expenditures per student on instruction and academic support between 21 and 33 percent lower than expected. Between FY07 and FY16, ENMU-Roswell cut over half of their instructional FTE, while their enrollment dropped by only 20 percent. However, compared to peer institutions, the college still has relatively low (14th percentile) student to faculty ratio. As such, it is likely that ENMU-Roswell is undertaking a “right-sizing” of its faculty rather than indiscriminately cutting instructional costs. UNM-Valencia had enrollment in FY16 that was quite close to FY07 (1106 and 1173 FTEs, respectively) and was able to keep its expenditures per student between 12 percent over and 5 percent under expected growth during that period. The institutions still spent over $1 million more on instruction and $454 thousand more on institutional support in FY16 than it did in FY07. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 59 UNM-Taos enrollment has grown by 49 percent between FY07 and FY16 (from 556 to 829 FTE) and expenditures on instruction and institutional support was 6 and 4 percent less than would have been expected over that time. The college’s expenditures for operation & maintenance of plant grew 19 percent more than expected ($566 thousand) while expenditures per student for academic support and student services were 30 percent and 48 percent lower than would be expected, respectively. For student services, the institution spent $56 thousand less on counseling and career guidance for 273 more FTE students in FY16 than they did in FY17. The institution also spent $227 thousand less on student admissions and records in FY16 than in FY07 and $163 thousand less on financial aid over the same time. It may be, however, that some of those admissions and financial aid operations were centralized at the main UNM campus over that time. UNM-Gallup, like UNM-Valencia, had enrollment levels in FY16 that were quite close to FY07 levels (1632 and 1639 FTEs, respectively) yet spending on institutional support per FTE at the college outpaced inflation by 25 percent and was nearly twice that of increases in funding for instruction. The lion’s share of growth in spending on institutional support ($628 thousand of $884 thousand) came from a reported “Charge Inst. Support” which may be a payment to UNM’s main campus. UNM-Los Alamos was the only branch campus that kept its expenditures per student lower than inflation in all categories between FY07 and FY16. Unlike many of the other branch campuses, however, it may be that UNMLos Alamos has cut too far in expenditures per student on instruction. The college was in the 7 th percentile for spending on instruction compared to peer institutions. So too with expenditures on student services - accounting for inflation, the college spent 54 percent less per student on student services in FY16 than they did in FY07. 60 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix E: HEI Unrestricted Fund Balances (FY16) FY16 Unrestricted Fund Balances in NM Higher Ed Institutions Beginning Balance Ending Balance CCC $3,671,209 $4,284,222 $613,013 CNM $13,454,068 $19,816,002 $6,361,934 ENMU $1,928,225 $2,681,217 $752,992 ENMU-P $1,742,129 $1,546,887 ($195,242) ENMU-R $1,129,116 $721,237 ($407,879) LCC $3,248,418 $3,557,275 $308,857 MCC $2,233,998 $1,932,200 ($301,798) NMHU $0 $2,654,008 $2,654,008 NMIMT $8,227,193 $9,480,924 $1,253,731 NMJC $3,097,226 $3,883,100 $785,874 NMMI $6,181,286 $6,735,030 $553,744 NMSBVI $1,265,724 $3,227,858 $1,962,134 NMSD $3,840,894 $4,619,500 $778,606 NMSU $19,568,920 $19,443,507 ($125,413) NMSU-A $2,762,884 $1,575,937 ($1,186,947) NMSU-C $1,895,826 $2,789,988 $894,162 NMSU-DA $6,035,374 $6,087,195 $51,821 NMSU-G $1,173,582 $1,240,367 $66,785 NNMC -$117,486 $1,361,784 $1,479,270 SFCC $1,072,752 $1,582,997 $510,245 SJC $12,111,696 $13,328,818 $1,217,122 UNM $32,010,398 $32,028,573 $18,175 UNM-G $6,601,447 $6,150,894 ($450,553) UNM HSC $5,594,765 $5,414,637 ($180,128) $274,702 $419,466 $144,764 UNMT $3,884,554 $3,874,824 ($9,730) UNM-V $2,099,245 $3,160,524 $1,061,279 WNMU $3,902,388 $10,681,844 $6,779,456 $148,890,533 $174,280,815 $25,390,282 Row Labels UNM-LA Grand Total Difference Source: Reports of Actuals Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 61 Appendix F: Duplication in Associates Degrees Associate Degrees Awarded in Duplicate Programs, AY15-16 Santa Fe Region Mathematics, General Automobile/Automotive Mechanics Technology Environmental Science Biology/Biological Sciences, General Physical Sciences Cinematography and Film/Video Production Computer and Information Sciences, General Liberal Arts and Sciences/Liberal Studies Engineering, General Social Work Early Childhood Education and Teaching Criminal Justice/Safety Studies Accounting Nursing Registered General Studies Business Administration and Management, General LCC 3 NMHU 3 2 5 2 1 NNMC 1 4 6 1 SFCC UNM-LA 1 1 4 6 7 5 1 2 2 13 14 1 4 1 7 10 8 3 15 44 10 Total 4 5 7 8 8 10 12 15 16 21 23 25 38 48 63 84 17 12 10 33 31 13 53 2 1 14 2 5 7 Source: HED Albuquerque Region CNM 9 62 84 106 163 485 903 Art/Art Studies, General Early Childhood Education and Teaching Computer and Information Sciences, General Nursing Registered Business Administration and Management, General Liberal Arts and Sciences/Liberal Studies General Studies UNM-V 1 7 2 16 15 13 47 Total 10 69 86 122 178 498 950 Source: HED Clovis Region CCC 3 58 Psychology, General Liberal Arts and Sciences/Liberal Studies ENMU 4 145 Total 7 203 Source: HED Alamogordo Region NMSU-A 4 9 8 65 Fine/Studio Arts, General Education, General Criminal Justice/Safety Studies General Studies ENMU-RU 2 1 4 9 Total 6 10 12 74 Source: HED Hobbs Region Early Childhood Education and Teaching Nursing Registered Business/Commerce, General General Studies NMSU-C 3 14 9 39 NMJC 2 14 21 167 Total 5 28 30 206 Source: HED Gallup Region Criminal Justice/Safety Studies Education, General Automobile/Automotive Mechanics Technology Early Childhood Education and Teaching General Studies UNM-G 2 4 7 14 9 NMSU-G 2 2 3 1 26 Total 4 6 10 15 35 Source: HED 62 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix G: Online Courses Both the number of students and number of credit hours taken online has increased, whereas face-to-face instruction has declined. School administrators interviewed attributed the increase in online courses to new technology introduced a few years ago. Data from individual schools seem to support this idea. For example, between 2007 and 2016, the number of credit hours at UNM taken online or ITV have increased by 441 percent whereas the number of credit hours taken at main campus and branch campuses has decreased by 13 percent and 52 percent respectively. Online Courses as a Percent of all Courses, Academic Year 2015-16 Institution NMSU Alamogordo NMSU Grants ENMU WNMU UNM CCC NMSU-Carlsbad ENMU-Ruidoso UNM-Valencia NMJC SJC CNM NMSU-Doña Ana NMHU NMSU MCC LCC SFCC UNM-Gallup UNM-Taos ENMU-Roswell UNM-Los Alamos NMT NNMC Courses Online 41% 49% 40% 38% 12% 34% 29% 42% 27% 35% 20% 29% 25% 17% 19% 15% 13% 14% 5% 6% 5% 28% 8% 0% Credit Hours Online 56% 53% 49% 46% 44% 42% 35% 35% 34% 34% 30% 28% 24% 23% 21% 18% 17% 16% 15% 10% 4% 4% 2% 0% Source: HED Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 63 Appendix H: Higher Education Institution Square Footage per Full-Time Enrollment (FTE) and Space Utilization Higher Education Institution Square Footage per Full-Time Enrollment (FTE) Higher Education Institution NMT NMSU UNM ENMU NMHU NNMC WNMU ENMU-RO ENMU-RU NMSU-AL NMSU-CA NMSU-DA NMSU-GR UNM-GA UNM-LA UNM-TA UNM-VA CNM CCC LCC MCC NMJC SJC SFCC Average 2009 610 215 254 245 289 316 261 220 76 116 148 76 173 165 228 57 114 84 170 347 158 236 174 224 207 2010 599 212 246 208 262 281 247 193 74 112 155 79 153 154 201 51 126 91 178 300 186 231 161 225 197 2011 581 216 254 199 263 303 250 187 74 121 172 74 181 177 219 77 117 92 185 310 244 217 157 220 204 2012 549 219 251 192 273 320 254 199 75 140 170 96 216 187 248 66 123 101 207 383 183 263 165 221 212 2013 526 232 250 215 274 358 246 257 86 172 181 98 227 197 214 75 134 111 219 413 282 259 166 212 225 2014 638 245 248 213 286 437 246 288 95 204 190 106 268 213 201 108 140 122 225 467 335 252 176 227 247 2015 541 249 257 214 263 538 252 341 179 265 192 110 311 182 186 120 150 128 232 499 305 260 200 248 259 Percent Change -11% 16% 1% -13% -9% 70% -4% 55% 136% 129% 30% 45% 80% 11% -19% 111% 31% 52% 37% 44% 93% 10% 15% 11% 38% Source: HED Space Utilization for New Mexico Higher Education Institutions Higher Education Institution NMIMT NMSU UNM (includes HSC) ENMU NMHU NNMC WNMU ENMU-RO ENMU-RU NMSU-AL NMSU-CA NMSU-DA NMSU-GR UNM-GA UNM-LA UNM-T UNM-V CNM CCC LCC MCC NMJC SJC SFCC TOTAL 2009 915,302 3,095,310 5,771,435 858,742 779,008 403,497 575,492 498,062 36,000 190,976 142,314 380,537 120,070 307,824 77,946 44,997 154,172 1,272,990 311,561 316,394 113,535 444,343 833,438 584,200 18,228,145 2010 929,237 3,096,744 5,906,840 782,755 720,271 380,064 551,100 448,131 37,393 199,409 142,314 443,515 108,067 303,528 74,656 44,682 183,048 1,483,356 325,443 314,023 119,133 444,745 772,510 641,805 18,452,769 2011 929,237 3,104,859 6,145,836 790,947 729,455 380,064 546,053 448,131 37,393 210,386 142,314 433,515 118,169 333,821 75,802 67,583 179,818 1,483,356 325,443 314,023 145,518 427,475 790,762 635,889 18,795,849 2012 929,237 3,092,191 6,113,026 790,847 751,975 380,064 546,053 448,131 37,393 222,354 160,254 532,366 120,292 341,025 75,487 64,800 178,276 1,567,156 348,599 353,924 119,133 427,643 815,104 635,889 19,051,219 2013 929,237 3,153,328 6,131,019 870,177 751,975 380,064 545,830 517,468 37,393 222,675 160,254 532,366 120,292 341,709 77,712 72,549 178,276 1,732,047 348,599 353,924 119,133 427,643 815,104 635,889 19,454,663 2014 1,151,030 3,198,759 6,002,377 878,777 751,975 380,064 545,830 517,468 37,393 221,207 164,004 552,430 118,169 340,253 76,488 103,227 178,276 1,766,298 348,599 353,924 143,115 428,561 815,104 657,825 19,731,153 2015 983,272 3,171,137 6,150,211 878,777 698,838 380,064 545,930 517,468 54,882 237,244 171,004 545,984 120,292 299,101 76,488 103,226 178,876 1,756,703 348,599 353,924 143,115 428,561 880,086 657,825 19,681,607 Note: Change in the I&G Square Footage can be attributed to different factors such as construction of a new building or demolition of existing buildings. Note: Data taken from HED Capital Project Summer Hearing Files and the FY12 I&G Master Spreadsheet Note: Data is self-reported by HEIs to HED. 64 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix I: Santa Fe Higher Education Center and NNMC El Rito Campus The 34 thousand square foot Higher Education Center (HEC) has lost partners and courses offered have suffered from low enrollment. The Santa Fe HEC is a partnership among numerous universities who offer courses and advising services at the center. The HEC was funded in part by Santa Fe residents, a $35 million bond issue was passed in 2010 of which $12 million was earmarked for the HEC. Participant schools pay a partnership fee for dedicated office space, classroom space, and promotional fees. Initially, the HEC had multiple schools involved with the HEC including UNM, NMSU, NMHU, and the Institute of American Indian Arts. Partners at the HEC conducted an average of 60.5 live classes per semester in fall 2016-spring 2017. The majority of the live classes were provided by NMHU. In October of 2016, the SFCC Learning Center District Board offered an update of the HEC citing results of low enrollment with three of the four institutions:  UNM would no longer offer face to face classes at HEC as they are shifting priorities emphasizing online options.  NMSU would no longer offer face to face classes at HEC due to low enrollment  IAIA courses were canceled due to low enrollment, and IAIA chose to formally leave the consortium  Santa Fe University of Art and Design was discussed as a future partner, however, announced intent to close months later Starting fall 2017 new partners are coming into HEC, NNMC and the Seattle Film Institute. NNMC reports they currently have three information technology students and two business students attending part time classes at HEC and that the college’s participation at HEC will be evaluated at the end of the fiscal year. NNMC continues to work toward reopening their El Rito campus. The president of NNMC was recently quoted as saying “When I took the job as president of Northern New Mexico College in October 2016, one of the most important issues I heard from our community was that we had to find a way to bring life back to our El Rito campus.” In 2017, NNMC attempted to contract with an Arizona education organization to run an academic program for student-athletes on the El Rito campus. While the partnership model was promising, and would have generated substantial income for the College, NNMC had concerns with the company’s financials that ultimately led to the College’s decision not to move forward. NNMC is partnering with Kit Carson Electric Cooperative, Inc. and Guzman Renewable Energy to build a solar array on the NNMC campus in El Rito. The College reports that they will not incur any costs from the array project. The array will bring approximately $200,000 in lease revenue to the college, and will lower electricity costs for the College and surrounding area. Although NNMC enrollment has dropped to about 800 FTE in 2016 from a high of almost 1,400 FTE in 2010. Since FY16 the College reports they have experienced a 9% growth in enrollment. 1,600 $16 1,400 $14 1,200 $12 1,000 $10 800 $8 600 $6 Fall 2015: NNMC Closes El Rito 400 200 $4 Budget (I&G Unrestricted) Enrollment (FTE) NNMC Enrollment and Budget $2 0 $0 2007 2008 2009 2010 2011 Enrollment 2012 2013 Budget 2014 2015 2016 Source: HED Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 65 Appendix J: Funding Formula Scenarios Institution Luna Community College FY18 I&G (2 Percent Performance ) Formula at 20 Percent Performance I&G Difference Percent Formula at 50 Percent Performance I&G Total Difference Percent $6,730,900 $6,061,800 ($669,100) -10% $4,946,800 ($1,784,100) -27% NMSU-Alamogordo Mesalands Community College $7,036,200 $6,379,600 ($656,600) -9% $5,285,200 ($1,751,000) -25% $3,864,200 $3,510,500 ($353,700) -9% $2,921,100 ($943,100) -24% UNM-Gallup Northern New Mexico College $8,407,100 $7,740,700 ($666,400) -8% $6,630,100 ($1,777,000) -21% $9,706,900 $8,958,600 ($748,300) -8% $7,711,500 ($1,995,400) -21% NMSU-Grants $3,320,100 $3,086,900 ($233,200) -7% $2,698,200 ($621,900) -19% UNM-Los Alamos $1,710,400 $1,630,500 ($79,900) -5% $1,497,200 ($213,200) -12% San Juan College $22,555,400 $21,648,300 ($907,100) -4% $20,136,300 ($2,419,100) -11% NMSU-Carlsbad $3,860,000 $3,724,300 ($135,700) -4% $3,498,100 ($361,900) -9% ENMU-Roswell $10,985,700 $10,637,000 ($348,700) -3% $10,055,700 ($930,000) -8% $1,936,100 $1,882,700 ($53,400) -3% $1,793,900 ($142,200) -7% $9,094,100 $8,859,800 ($234,300) -3% $8,469,400 ($624,700) -7% $21,387,300 $21,200,500 ($186,800) -1% $20,889,200 ($498,100) -2% $109,438,500 $109,397,200 ($41,300) 0% $109,328,500 ($110,000) 0% $26,046,100 $26,123,600 $77,500 0% $26,252,700 $206,600 1% $5,135,200 $5,156,900 $21,700 0% $5,192,900 $57,700 1% $5,157,900 $5,187,900 $30,000 1% $5,237,900 $80,000 2% $25,523,000 $25,675,700 $152,700 1% $25,930,200 $407,200 2% $175,823,200 $177,368,900 $1,545,700 1% $179,945,200 $4,122,000 2% $25,603,100 $26,093,000 $489,900 2% $26,909,500 $1,306,400 5% $15,996,900 $16,357,100 $360,200 2% $16,957,500 $960,600 6% $3,274,100 $3,370,400 $96,300 3% $3,530,900 $256,800 8% $9,182,800 $9,463,200 $280,400 3% $9,930,500 $747,700 8% $52,815,800 $55,075,800 $2,260,000 4% $58,842,400 $6,026,600 ENMU-Ruidoso Clovis Community College NMSU-Doña Ana New Mexico State University New Mexico Highlands University UNM-Valencia New Mexico Junior College NMT University of New Mexico Eastern New Mexico University Western New Mexico University UNM-Taos Santa Fe Community College Central New Mexico Community College 11% Source: HED 66 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix K: Tennessee and New Mexico’s Higher Education Performance Funding Tennessee Formula Funding, FY18 New Mexico Formula Funding, FY18 (recommendation) Performance Funding (82.92%) $758m Performance Funding (2.00%) $11m 4.70% 10.92% 0.56% 0.27% 37.85% Fixed Costs (17.08%) $156m Base Funding (98.00%) $553m 0.27% 0.50% 20.18% 0.22% 1.65% 4.87% 0.11% 0.07% 2.77% Quality Assurance Funding Credit Accumulation & Transfer Total Degrees and Certificates STEMH Degrees and Certificates Total Degrees and Certificates Awards to Financially At-Risk Students Graduation Rates Student Credit Hours Delivered Research Research Dual Credit Credit Accumulation Job Placement & Workforce Training Dual Credit Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 67 Appendix L: Student Debt Student Average Debt by State and Proportion of Students with Debt, 2015 Low-Debt States Utah New Mexico California Wyoming Florida Hawaii Nevada Arizona Washington Oklahoma High-Debt States New Hampshire Pennsylvania Connecticut Delaware Rhode Island Minnesota Massachusetts District of Columbia South Carolina Ohio $18,873 $20,193 $22,191 $22,683 $23,379 $23,456 $23,462 $23,780 $24,600 $24,849 Percent of Graduates with Debt 41% 58% 54% 46% 53% 50% 47% 56% 57% 52% Rank 50 (best) 33 42 49 43 47 48 36 34 44 $36,101 $34,798 $34,773 $33,849 $32,920 $31,526 $31,466 $31,452 $30,564 $30,239 76% 71% 64% 65% 64% 70% 66% 55% 60% 66% 1(worst) 3 14 13 14 5 8 40 27 8 Source: The Institute for College Access and Success 68 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix M: Composite Financial Index by Institution Composite Financial Index by Institution FY11 FY12 FY13 FY14 FY15 FY16 AVERAGE NMT Institution 4.6 4.8 5.2 7.2 7.0 5.2 5.7 NMSU 2.6 1.7 2.1 2.6 1.1 1.8 2.0 UNM 3.2 1.5 1.7 2.2 3.3 2.9 2.5 ENMU 5.4 2.0 2.7 4.4 3.9 2.5 3.5 NMHU 1.0 0.0 1.0 1.0 1.8 2.4 1.2 NNMC 0.0 2.2 2.8 4.2 3.3 4.3 2.8 WNMU 4.9 3.1 1.4 1.4 1.0 3.0 2.5 CNM 3.4 2.8 2.2 1.2 1.0 2.0 2.1 CCC 8.6 8.7 8.1 8.4 8.2 8.2 8.4 LCC 7.1 1.0 3.5 3.4 5.4 7.4 4.6 MCC 6.6 4.4 5.8 5.7 4.4 3.4 5.1 NMJC 5.4 5.4 5.6 5.9 5.9 4.4 5.4 SJC 1.1 0.4 1.2 4.1 3.1 2.0 2.0 SFCC 3.3 2.7 2.3 1.0 2.4 3.3 2.5 NMMI 9.9 8.1 9.0 9.2 8.2 6.4 8.5 State Average 4.5 3.3 3.6 4.1 4.0 3.9 3.9 Source: HED Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 69 Appendix N: Cost of Attendance The cost of attendance at New Mexico institutions varies, and the high cost of living in some communities impacts affordability. The cost of attendance (COA) is the estimated total cost of attending a higher education institution as a full-time student. Each institution publishes its own estimated COA and includes tuition, fees, room and board whether or not the institution has on-campus housing, books and supplies, miscellaneous expenses, and transportation. Transportation is not considered in the calculations for the purposes of this evaluation as some institutions do not include it in their COA and because estimates vary widely. COA is the full cost of attendance and does not count financial aid, including the lottery scholarship. The Cost of Attendance at New Mexico Institutions, Full-time, Instate Students Ranges from $13,272 to $19,542 for one academic year, FY17 CNM $1,340 SJCC* $1,474 ENMU $1,968 $3,394 $1,100 $1,206 $1,196 $6,729 UNM $6,950 $0 $2,000 $4,000 Tutition & Fees $1,040 $2,436 $7,942 $7,836 $5,400 NMSU $3,219 $1,200 $2,368 $9,690 $7,000 NMHU* $3,780 $8,164 $4,208 Tech $2,450 $3,564 $11,013 $5,112 WNMU $1,200 $8,631 $1,196 NNMC $1,368 $1,158 $8,370 $5,916 NMSU DA* SFCC $9,406 $1,078 $1,652 $1,100 $1,250 $2,098 $8,686 $1,080 $2,040 $9,472 $6,000 $3,912 $8,000 $10,000 $12,000 $14,000 $16,000 $18,000 $20,000 Room & Board Books & Supplies Miscellaneuos Source: Institution's website or *collegedata.com The University of New Mexico has the highest COA at over $19 thousand and Central New Mexico Community College reportedly has the lowest COA at $13,272 per academic year. The cost of living in certain cities can dramatically increase the COA for an institution as is the situation for Santa Fe Community College (SFCC). SFCC has the lowest cost for tuition and fees at $1,196 per academic year. However SFCC is not the most affordable because room and board for SFCC students are estimated to be the highest at just over $11 thousand. This is estimated based on students not living at home and that estimate drops significantly for students living with their parents. Eastern New Mexico University has the lowest estimated room and board expenses because of the relatively low cost of living in Portales. 70 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 Appendix O: Glossary Carnegie Classification of Institutions of Higher Education (Carnegie Classification): A framework created by the Carnegie Commission on Higher Education to classify colleges and universities in the U.S. Competency-based education (CBE): CBE is based on awarding credit for demonstrated student competencies rather than seat time. CBE awards credit when a student has mastered a particular set of content and skills. Composite Financial Index Score (CFI): The CFI score is a combination of four core financial ratios which the Higher Learning Commission utilizes as a benchmark to measure and monitor the short and long-term fiscal health of accredited institutions. Funding decreases, short-term borrowing patterns, and economic downturn have negative effects on CFI scores. A CFI score of 3.0 is considered to be the threshold for institutional financial health while a score from zero to 1.0 requires institution to submit additional financial documentation to HLC. A score from 1.1 to 10.0 requires no HLC follow up. The Consumer Price Index (CPI): CPI is calculated and used by the U.S. Bureau of Labor Statistics and is based on the prices of goods paid by consumers. CPI-West is a regionally specific version of the consumer price index. Cost of Attendance (COA): Each institution publishes its own estimated COA and includes tuition, fees, room and board whether or not the institution has on-campus housing, books and supplies, miscellaneous expenses, and transportation. Transportation is not considered in the calculations for the purposes of this evaluation as some institutions do not include it in their COA and because estimates vary widely. COA is the full cost of attendance and does not count financial aid, including the lottery scholarship. Enterprise Resource Planning software (ERP): ERP is an industry term for a coordinated system of software that supports the business functions of higher education institutions. For example, ERP software is commonly used for data and analytics for human resources, institutional accounting and financial systems, as well as for enrollment management and academic tracking. Full Time Equivalent (FTE): When talking about students FTE means “full-time equivalency” for the purposes of full-time enrolled students. If an institution has 10,000 (student) FTE it may have 8,000 full-time students and 4,000 half-time students. When talking about employees, FTE means “full-time equivalency” for the purposes of a work year. FTE is primarily used when talking about staffing and hiring. For example, if you need 1 FTE that means you need the equivalent of one full-time position. Higher Education Center (HEC): Located in Santa Fe, HEC is a partnership among universities and Santa Fe Community College (SFCC). The partner universities at the HEC offer courses leading to baccalaureate and graduate degrees. SFCC District voters approved a $35 million bond measure for the project in 2010. Higher Education Cost Adjustment (HECA): HECA is designed by the nonprofit State Higher Education Executive Officers association. Its basis is two federally developed and maintained price indices—the Employment Cost Index and the Gross Domestic Product Implicit Price Deflator. Higher Education Institution (HEI): New Mexico public colleges and Universities. Includes research and comprehensive four-year postsecondary institutions, and branch and independent two-year postsecondary institutions. New Mexico has 24 nontribal, public institutions of higher education spread across the state. Higher Learning Commission (HLC): HLC is an independent corporation founded in 1895 as one of six regional institutional accreditors in the United States. HLC accredits degree-granting postsecondary educational institutions in the North Central region, which includes New Mexico and 18 other states. Higher Education Price Index (HEPI): HEPI is designed by Commonfund – a nonprofit asset management firm. It is designed to track the main cost drivers in higher education and is based on annual costs of salaries, benefits, and supplies in higher education. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 71 Institutions: CCC- Clovis Community College CNM- Central New Mexico Community College ENMU- Eastern New Mexico University ENMU-RO: Eastern New Mexico University Roswell ENMU-RU: Eastern New Mexico University Ruidoso LCC- Luna Community College MCC- Mesalands Community College NMHU- New Mexico Highlands University NMJC- New Mexico Junior College NNMC- Northern New Mexico College NMSU- New Mexico State University NMSU-A: New Mexico State University Alamogordo NMSU-C: New Mexico State University Carlsbad NMSU-DA: New Mexico State University Doña Ana Community College NMSU-G: New Mexico State University Grants NMT- New Mexico Institute of Mining and Technology SFCC- Santa Fe Community College SJC- San Juan College UNM- University of New Mexico UNM-G: University of New Mexico Gallup UNM- LA: University of New Mexico Los Alamos UNM-T: University of New Mexico Taos UNM-V: University of New Mexico Valencia UNM West: University of New Mexico Rio Rancho UNM HSC- University of New Mexico Health Sciences Center WNMU- Western New Mexico University Instruction and General (I&G): Fund functional classification including the following: Instruction, academic support, student services, institutional support, operation and maintenance of plant, student social and cultural development activities, research, public service, internal service departments, student aid grants and stipends, auxiliary enterprises, intercollegiate athletics, and independent operations. Further categorical breakdowns and subcategories include: faculty salaries, professional salaries, support staff salaries, GA/TA assistants, student salaries, federal work study salaries, state work study salaries, other salaries, supplies and expenses, travel, and equipment. Expenditure categories: Academic Support- The academic support category includes funds expended to provide support services for the institution’s primary missions: instruction, research, and public service. Subcategories include: libraries, museums and galleries audio-visual services ancillary support, academic administration and personnel, development, and course and curriculum development. General Academic Instruction- This subcategory includes expenditures for formally organized and/or separately budgeted instructional activities that are carried out during the academic year (as defined by the institution), associated with academic offerings, and offered for credit as part of a formal postsecondary education degree or certificate program. This subcategory does not include instructional offerings that are part of programs leading toward degrees or certificates at levels below the higher education level, such as adult basic education. Institutional Support- The institutional support category includes expenditures for central executive-level activities concerned with management and long-range planning for the entire institution, such as the Governing Board, planning and programming, and legal services; fiscal operations, including the investment office; space management; employee personnel and records; logistical activities that provide 72 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 procurement, storerooms, safety, security, printing, and transportation services to the institution; support services to faculty and staff that are not operated as auxiliary enterprises; and activities concerned with community and alumni relations, including development and fund raising. Operation and Maintenance of Plant (O&M)- The operation and maintenance of plant category include all expenditures of current operating funds for the operation and maintenance of the physical plant, in all cases the net amount charged to auxiliary enterprises, hospitals, and independent operations. It includes all expenditures for operations established to provide services and maintenance related to grounds and facilities. Also included are utilities, fire protection, property insurance, and similar items. Student Services- The student services category includes funds expended for offices of admissions and the registrar, and for activities with the primary purpose of contributing to students’ emotional and physical well-being. It includes expenditures for counseling and career guidance (excluding informal academic counseling by the faculty), student aid administration, and student health service (if not operated as an essentially self-supporting activity). The Integrated Postsecondary Education Data System (IPEDS): IPEDS is a system of interrelated surveys conducted annually by the U.S. Department of Education’s National Center for Education Statistics (NCES). IPEDS gathers information from every college, university, and technical and vocational institution that participates in the federal student financial aid programs. The Higher Education Act of 1965, as amended, requires that institutions that participate in federal student aid programs report data on enrollments, program completions, graduation rates, faculty and staff, finances, institutional prices, and student financial aid. New Mexico Council for Higher Education Computing/Communication Services (CHECs): Since 1980, CHECs has been convening chief information officers (CIO) of New Mexico’s higher education institutions with the goal of improving the information technology business services provided at state schools. Through this collaboration, CIOs have been able to save money through aggregated demand for bandwidth, databases and software licenses. New Mexico Higher Education Department (HED): A cabinet level department that provides leadership and oversight to New Mexico-based colleges and universities in a number of areas including budget review and approval, review of select academic programs, and administration of state financial aid programs. HED does not oversee individual spending within each of the institutions. Report of Actuals (ROAs): Each year every HEI is required to report the results of its previous year’s operations to HED. The report, called the Report of Actuals compares the institution’s original and revised annual budget with its actual revenue streams and expenditures. Student Credit Hours (SCH): Student Credit Hours are disaggregated by college and course prefix for each semester of the academic year. The academic year is presented in fall, spring, and summer semesters. A credit hour is a unit of measurement representing an hour (50 minutes) of instruction over a 15-week period in a semester. Typically, a three-semester credit hour course meets for three contact hours (three 50-minute sessions or two 75minute sessions) per week. Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017 73 Appendix P: Citations i Oswald, Mark. State auditor: $200,000 embezzled from Northern New Mexico College. (March 1, 2017). The Albuquerque Journal. https://www.abqjournal.com/960034/state-auditor-200000-embezzled-from-northern-new-mexico-college.html ii ROAs iii Severson. Alexia. DACC to close Hatch Learning Center. (May 16, 2017). Las Cruces Sun-News. http://www.lcsunnews.com/story/news/local/2017/05/16/dacc-close-hatch-learning-center/101768092/ iv Powell, Brett A., Gilleland, Diane Suitt, and Pearson, L. Carolyn. Expenditures, Efficiency and Effectiveness in U.S. Undergraduate Higher Education: A National Benchmark Model. 83 (2012): 102-127 v State Higher Education Finance: FY2016, State Higher Education Executive Officers Association. Available at http://www.sheeo.org/sites/default/files/project-files/SHEEO_SHEF_2016_Report.pdf vi Ibid. vii Webber, D. A., & Ehrenberg, R. G. (2010). Do expenditures other than instructional expenditures affect graduation and persistence rates in American higher education? Economics of Education Review, 29, 947–958. viii American Council of Trustees and Alumni. Institute for Effective Governance. How Much is Too Much? Controlling Administrative Costs through Effective Oversight. (July 2017). http://www.chronicle.com/items/biz/pdf/Administrative%20Costs%20Guide%20(1).pdf. ix Level of Commitment for University of Wisconsin System Program Revenue Balances (2013). State of Wisconsin Legislative Audit Bureau. Available at http://legis.wisconsin.gov/lab/reports/13-17full.pdf x State of New Mexico, Executive Order 2016-037. Available at http://www.governor.state.nm.us/uploads/FileLinks/5634a3c59b924b1ba8ca6072b986dc45/EO_2016_037__037_DECLARI NG_ROUTE_TO_66_AS_NEW_MEXICO_S_HIGHER_EDUCATION_ATTAINMENT_GOAL.pdf xi Webber, D.A. “State divestment and tuition at public institutions.” Economics of Education Review 60 (2017). Available at http://www.sciencedirect.com/science/article/pii/S0272775717303618?via%3Dihub xii Hemelt, Steven W., and Dave E. Marcotte. "The impact of tuition increases on enrollment at public colleges and universities." Educational Evaluation and Policy Analysis 33, no. 4 (2011): 435-457. xiii Delta Cost Project at American Institutes for Research. (February 2014). Labor Intensive of Labor Expensive? Issue Brief. Available at http://www.deltacostproject.org/sites/default/files/products/DeltaCostAIR_Staffing_Brief_2_3_14.pdf xiv Thomas, Michael K., “Between Collaboration and Merger: Expanding Alliance Strategies in Higher Education.” TIAACREF Institute. November 2015. https://www.tiaainstitute.org/sites/default/files/presentations/201702/between_collaboration_and_merger.pdf xv Kaymenetz, Anya. (October 30, 2016). How One University Used Big Data to Boost Graduation Rates. National Public Radio. http://www.npr.org/sections/ed/2016/10/30/499200614/how-one-university-used-big-data-to-boost-graduation-rates xvi The University Innovation Alliance. Collaborative project Goal – Predicative Analytics. http://www.theuia.org/sites/default/files/UIA_predictive_onepagers.pdf xvii The University Innovation Alliance. Collaborative Project Goal – Predicative Analytics. http://www.theuia.org/sites/default/files/UIA_predictive_onepagers.pdf xviii Carlson, Scott. (February 9, 2015). Colleges ‘Unleash the Deans’ With Decentralized Budgets. The Chronicle of Higher Education. http://www.chronicle.com/article/Colleges-Unleash-the-Deans/151711 xix Twigg, Carol A. “Improving Quality and Reducing Costs: Learning from Round III of the Pew Grant Program in Course Redesign.” The National Center for Academic Transformation. (2004). http://www.thencat.org/PCR/RdIIILessons.pdf. xx University of Colorado Operating Efficiencies Report. (November 2016). https://www.cu.edu/doc/2016operatingefficiencies.pdf xxi The 2016 National Survey of eLearning and Information Technology in US Higher Education. November 21,2016. https://www.campuscomputing.net/content/2016/11/21/the-2016-campus-computing-survey xxii Carlson, Scott. (February 9,2015). Colleges ‘Unleash the Deans’ With Decentralized Budgets. The Chronicle of Higher Education. http://www.chronicle.com/article/Colleges-Unleash-the-Deans/151711 xxiii A description of the Frontier Set can be found here: http://postsecondary.gatesfoundation.org/wpcontent/uploads/2014/08/Frontier-Set_Fact-Sheet.pdf xxiv A prospective of the University Innovation Alliance can be found here: http://www.theuia.org/sites/default/files/UIAVision-Prospectus.pdf xxv Ngim, Rodger. May 20, 2013. Yale Going Paperless to Save Money, Time and, Trees. Yale Information Technology Services. https://its.yale.edu/news/yale-going-paperless-save-money-time-and-trees xxvi Association of Governing Boards of Universities and Colleges. (2016). State Governance Action Report. Accessed August 11, 2017 at https://www.agb.org/reports/2016/2016-state-governance-action-report. xxvii Ibid. 74 Higher Education Cost Drivers and Cost Savings Report # 17-02 October 25, 2017