Kentucky Department of Juvenile Justice Conditions of Confinement Assessment Summary of Key Findings and Recommendations September 2017 INTRODUCTION In February 2017, the Kentucky Department of Juvenile Justice (DJJ) entered into a contract with the Center for Children’s Law and Policy (CCLP) in Washington, DC to conduct an assessment of conditions in DJJ’s juvenile detention facilities. At the direction of Commissioner Carey D. Cockerell, CCLP staff and a team of experts conducted on-site inspections of three DJJ-operated detention facilities: Fayette Regional Juvenile Detention Center, Breathitt Regional Juvenile Detention Center, and McCracken Regional Juvenile Detention Center. CCLP also reviewed state-level policies and training materials related to DJJ’s secure detention programs. This document summarizes the key findings and recommendations from CCLP’s review, as well as the cross-cutting issues identified during the three facility assessments. In this document, we attempt to prioritize areas of concern in need of immediate attention by DJJ in order to operate safe and humane juvenile detention facilities for youth and staff. METHODOLOGY From February to September 2017, CCLP staff and a team of experts in medical care, mental health care, and educational services conducted the assessment of DJJ’s secure detention operations. As mentioned above, team members conducted on-site inspections of the Fayette Regional Juvenile Detention Center (FRJDC), Breathitt Regional Juvenile Detention Center (BRJDC), and McCracken Regional Juvenile Detention Center (MRJDC). Team members also reviewed documents and materials provided in advance of the on-site visits, as well as state-level trainings and policies employed as part of DJJ’s detention operations. CCLP and its experts also conducted an assessment of the Louisville Metro Youth Detention Services’ (LMYDS) secure detention facility as part of its contact with DJJ, although DJJ has no responsibility for operating the LMYDS facility. Findings and recommendations for LMYDS are outlined in a separate narrative report and checklist of compliance with the JDAI standards. When conducting this assessment, the team used the most demanding set of standards for juvenile detention facilities in this country, the Annie E. Casey Foundation’s Juvenile Detention Facility Assessment Standards. The standards were co-authored by CCLP and the Youth Law Center for the Foundation’s Juvenile Detention Alternatives Initiative (JDAI). The standards are used to assess and improve conditions in over 300 JDAI sites in 39 states (including Kentucky) and the District of Columbia. The JDAI standards have been cited in investigations by the U.S. Department of Justice’s Civil Rights Division. They have also served as the basis for federal and state legislation, as well as many agencies’ policies. For example, CCLP staff worked with legislative task forces in Louisiana and Mississippi in recent years to help those states develop comprehensive mandatory statewide standards for their juvenile facilities following numerous lawsuits and concerns about conditions in those states. The Detention Facility Assessment Standards were initially released in 2006 and revised in 2014. The standards were developed following an extensive review of applicable federal statutes; federal and state court decisions; settlement agreements in conditions of confinement lawsuits brought by the U.S. Department of Justice and public interest law offices; professional standards, 1 including those of the American Correctional Association, the National Commission on Correctional Healthcare, and Performance-based Standards; best practices in jurisdictions throughout the country; and consultation with over three dozen recognized subject matter experts, including former facility administrators. The standards are organized into eight categories that cover all major areas of a facility’s operations and use the acronym CHAPTERS: • • • • • • • • Classification and intake; Health and mental health services; Access to family and counsel through mail, telephone, and visitation; Programming, including education, special education, recreation, and religious services; Training and supervision of staff; Environment, including issues related to sanitation and the physical plant; Restraints, room confinement, due process, and grievances; and Safety of youth and staff in the facility. Because of scheduling challenges, the team relied on different medical and education experts for the three on-site facility assessments. The assessment team members for the three facility assessments are outlined below. Biographical information for each team member, including their experience conducting assessments of conditions in juvenile justice facilities, is provided in the corresponding narrative report for each facility. Breathitt Regional Juvenile Detention Center and Fayette Regional Juvenile Detention Center • • • • • • Mark Soler, Executive Director, Center for Children’s Law and Policy Jason Szanyi, Deputy Director, Center for Children’s Law and Policy Jennifer Lutz, Staff Attorney, Center for Children’s Law and Policy Andrea Weisman, Ph.D., Consultant and Mental Health Expert Robert Cohen, M.D., Consultant and Medical Expert Mark Zablocki, Ph.D., Assistant Professor of Special Education, Illinois State University College of Education, and Education Expert McCracken Regional Juvenile Detention Center • • • • • • 2 Mark Soler, Executive Director, Center for Children’s Law and Policy Jason Szanyi, Deputy Director, Center for Children’s Law and Policy Jennifer Lutz, Staff Attorney, Center for Children’s Law and Policy Andrea Weisman, Ph.D., Consultant and Mental Health Expert Michael Cohen, M.D., Consultant and Medical Expert Peter Leone, Ph.D., Professor, Department of Counseling, Higher Education, and Special Education at the University of Maryland, and Education Expert As part of the assessment of DJJ’s detention facilities, CCLP prepared the following: • This summary of key findings and recommendations for DJJ based on the team’s review of detention operations at the three facilities and corresponding statewide policy and training materials. • A comprehensive comparison of DJJ’s state-level policies with the JDAI detention facility assessment standards, along with a prioritized list of recommended edits and additions to DJJ’s policies. • Three individual narrative reports of findings and recommendations for BRJDC, FRJDC, and MRJDC. • Three individual checklists of conformance with each of the JDAI detention facility assessment standards for BRJDC, FRJDC, and MRJDC. There are inherent limitations in this type of assessment. The team did not visit all of DJJ’s detention facilities, nor did it visit the three facilities over an extended period of time. Nevertheless, the comprehensiveness of the assessment standards; the extensive interviews conducted with administrators, staff and youth; the experience of the members of the assessment team, the review of available data and records; the observations made throughout the facilities; and the receipt of consistent information from multiple sources provided a strong foundation of information for the assessment. In addition, the assessment process inherently focuses attention on areas of concern and may not fully explore all of the strengths of DJJ’s detention operations. However, CCLP’s focus, as mentioned above, was to identify significant areas of concern that warrant immediate attention by DJJ. FINDINGS AND RECOMMENDATIONS This summary of findings and recommendations outlines general areas of concern across DJJ’s detention facility operations. It also prioritizes recommendations for DJJ in each of the eight areas of the JDAI detention facility assessment standards. The narrative reports for each detention facility, the corresponding checklists of compliance with the JDAI standards, and the policy analysis outlined above provide much more detail on these and other findings and recommendations. Those documents should also be reviewed in full. GENERAL AREAS OF CONCERN (1) DJJ’s detention facilities house many youth with significant mental health needs, but access to mental health professionals is extremely limited. Staff and administrators at the facilities that we assessed were the first to admit that their facilities did not have access to adequate mental health services. DJJ currently does not have any dedicated full-time or part-time mental health staff members on-site at its detention facilities. Access to DJJ’s psychiatrist is at best only every 30 days, and psychological services were provided by telephone at the facilities we visited. As outlined in the facility’s narrative reports, 3 the lack of mental health services jeopardizes the safety of young people with diagnosable mental illness. It also places an unfair burden on staff, who are required to manage the behavior of very troubled youth without guidance and support from professionals with expertise in working with youth with mental health problems. Recommendation: Hire mental health professionals who are on site in DJJ’s detention facilities and who can work with staff to manage the mental health problems of detained youth. Increase in-person access to DJJ’s psychological and psychiatric services. (2) Staffing shortages, high staff turnover, and forced overtime are hindering the ability to supervise youth in a safe and humane manner. The team is very concerned with DJJ’s ability to recruit and retain qualified and dedicated youth workers. Relatively low pay, coupled with the demands of a very difficult job, meant that there was high rate of staff turnover in two of the three facilities we assessed. The lack of mental health resources, as outlined above, also contributes to a feeling of burn-out among line staff, as line staff are expected to manage youth with complex mental and behavioral health problems. High rates of staff turnover have meant that staff who do remain are expected to work doubleshifts on a regular basis, which contributes to levels of stress and exhaustion. These staffing concerns are a serious problem that jeopardize the safety of youth and staff at the facility. They also contribute to the extensive use of room confinement, outlined below. Recommendation: Address staffing shortages within DJJ’s detention facilities. This may require salary increases, particularly in parts of the state where salaries are not attractive enough to recruit and retain Youth Workers and other staff, such as medical and mental health professionals. (3) An overuse of room confinement is jeopardizing the safety and well-being of youth. As mentioned above, significant staffing challenges, coupled with a lack of mental health resources, have led to a significant over-use of room confinement in two of the facilities we visited. Two facilities operate units where youth are in room confinement most of the day, and all three facilities operated isolation cells away from living units that were monitored inconsistently by staff or remotely by video feed. A court would almost certainly find that the use of these isolation cells, when coupled with the lack of contact that youth have with programming and other youth and adults, is a violation of youth’s constitutional rights. While we were encouraged to hear about changes that had been made to the isolation cells at FRJDC following our assessment, the use of room confinement in DJJ’s detention facilities presents a threat to the safety and mental health of youth in detention. Recommendation: Clearly limit the allowable use of room confinement to situations where a youth is engaging in behavior that is an imminent threat to the safety of the young person or others in the facility, and only for as long as the young person represents an imminent threat to the safety of the young person or others. 4 (4) A lack of special education services denies youth with disabilities their right to a free and appropriate education. All three facilities had educational programs with notable strengths in certain areas, as outlined in the individual narrative reports. However, all three facilities suffered from a lack of special education staff, and all three facilities had limited access to the services and interventions that schools are legally obligated to provide for youth with identified special education needs. Indeed, the team obtained evidence of school staff taking steps to alter plans that had been developed in community schools to reflect the limited access to special educators and special education services in detention. This is unacceptable, particularly given the high numbers of youth with learning disabilities and other behavioral and mental health challenges in DJJ’s detention facilities. The lack of educational services deprives these youth of access to legally required educational programming. Recommendation: Collaborate with local school districts to obtain adequate special education staff to meet the needs of youth with disabilities. Ensure that state law and regulation clearly prohibits facilities from altering service plans to remove legally required accommodations for youth with identified special education needs. (5) Regimented and punitive behavior management systems in use in two of the three facilities we visited are inconsistent with core principles of adolescent development, a driver of the overuse of room confinement, and a vehicle that unfairly impacts youth with disabilities and medical and mental health problems. In two of the three facilities we visited, behavior management systems are overwhelmingly focused on punishing rule-breaking behavior instead of incentivizing positive behavior and skill development. Because those facilities set a number of very restrictive rules for behavior, such as not looking or speaking to anyone without first raising a hand, youth were routinely being punished for the most minor of violations. These violations quickly accumulated into situations involving the use of room confinement, or they caused youth to become defiant and disruptive because of a feeling of unfairness about the consequence, which then led to additional consequences and room confinement. While all juvenile detention facilities should have clear rules regarding behavior, the micromanagement of youth behavior coupled with a punitive approach to behavior management has led to systems that drive the over-use of room confinement. The systems also fail to align with well-established research on the power of incremental incentives to create long-term behavior change in youth. Recommendation: Eliminate facility rules that are at odds with normal adolescent development, such as prohibitions on speaking to or looking at other youth without permission. Support the creation of behavior management systems that are grounded in the principles of Positive Behavioral Interventions and Supports, which are in use in many juvenile facilities’ behavior management programs: https://www.pbis.org/ community/juvenile-justice. 5 (6) Grievance procedures in the facilities are not structured in a way that encourage youth to report problems. In the facilities we visited, administrators generally took grievances seriously and conducted full investigations. However, DJJ policy allows for facilities to limit access to the grievance procedure in problematic ways. For example, as outlined in the facility narrative reports, access to grievance boxes is limited, policies require youth to attempt informal resolution of problems without any stated exception for issues related to staff abuse or neglect, policies place a time limit on when grievances can be filed, policies limit the range of grievable issues, and policies require youth to identify specific policies or rules that have been violated for a grievance to be considered legitimate. Administrators also generally treat the grievance process as an adversarial one, when it should be an open avenue for communication between youth and facility management. The grievance process is a vital avenue for administrators to receive information about problems that may have developed at the institution. It is imperative that this process is open, transparent, and responsive. Recommendation: Make immediate changes to policy to eliminate the limitations on the grievance process and ensure those changes are reflected in procedure and actual practice. (7) DJJ’s policies and standard operating procedures for detention should be enhanced in many areas to align with best practices. Through our review of DJJ’s policies and each detention center’s standard operating procedures, we identified a number of strengths, including the overall comprehensiveness of the policies and procedures. However, there were a number of areas of departure from the JDAI standards across the policies and standard operating procedures. Moreover, standard operating procedures for each facility often failed to specify exactly how the facility operationalized the requirements of DJJ’s state policies (e.g., Who exactly at the facility is responsible for a particular task or monitoring to see that a requirement is met?). In the accompanying policy review matrix, we attempted to identify all areas of departure from the JDAI standards, but we also included a list of prioritized recommendations to help guide revisions to existing policies. Recommendation: Review the prepared list of suggested revisions and make appropriate changes in state policy. Ensure that facilities revise standard operating procedures to reflect those changes, using the revision to include additional specificity about how the facility will operationalize the policy in daily practice. (8) Staff would benefit from enhanced classroom-based and on-the-job training. In our assessments, we encountered many relatively new staff members who did not have much, if any, experience working with at-risk youth. The team heard from many staff members and administrators that the training that staff receive from DJJ’s training academy includes helpful information that staff need to know, but that the training does not prepare them for the realities of working in a secure juvenile detention center. Staffing shortages also mean that Field Training Instructors do not have the time to engage in the type of structured and supervised on-the-job training that would help new staff translate their classroom instruction into practice. Although we 6 recommend a number of additions and enhancements to DJJ’s training program below, we see immediate value in enhanced training on de-escalation strategies and crisis intervention in particular. Recommendation: In addition to incorporating revisions to DJJ’s training academy below, introduce new and targeted training on helping staff build verbal de-escalation skills to manage youth behavior. One such program is the Safe Crisis Management training curriculum, which has been used in many juvenile justice facilities with improvements to the facility’s safety for youth and staff: http://www.jkmtraining.com/. (9) The wide variability in conditions across facilities and the identification of policies and practices that jeopardize the safety of youth and staff warrant additional training of and oversight by staff at DJJ who are responsible for monitoring conditions. DJJ is one of a relatively small number of state juvenile justice agencies with responsibility for operating secure detention facilities. This arrangement can have significant advantages, and policy can be set for all facilities at once. However, as DJJ administrators know, even in a centralized system such as this, there is often wide variability in how policies are interpreted and operationalized in practice. The team’s experience in each of the three detention facilities confirmed this. It also raised questions among team members about the rigorousness of existing oversight mechanisms and auditing processes. For example, the team’s observations around the use of room confinement and the monitoring of the youth while in room confinement raised serious safety concerns. However, the team did not see that issue identified in any of the DJJ audits that were provided to us. DJJ would benefit from a review of its facility oversight activities, in addition to adding additional outcome measures (as opposed to process measures) and red flag indicators to its assessments of detention facilities. We would be happy to assist with these activities. Recommendation: Review the need for additional oversight activities and standards for DJJ’s review of its detention facilities after considering the findings and recommendations in each of the facilities assessed, and develop and implement corresponding improvements. 7 CLASSIFICATION AND INTAKE Recommendation: Support facilities in their efforts to review Resident Handbooks and re-write portions of the text that use vocabulary or sentence structure that are difficult for youth to read and understand. An example of revising language to make it more youthfriendly and developmentally appropriate is Washington Judicial Colloquies Project, A Guide for Improving Communication and Understanding in Juvenile Court (Team Child 2012), in which judicial colloquies with youth were revised to make the language more understandable and accessible. Help facilities redesign Resident Handbooks - for example, by using varied fonts, illustrations, and color - to make the appearance of the material more interesting and easier to follow. Recommendation: Modify the VSPAS to ask separate questions about a youth’s sexual orientation and the youth’s gender identity, as well ask to ask one question about race and a separate question about whether the youth is Hispanic or Latino. HEALTH AND MENTAL HEALTH CARE Recommendation: Address the nursing staff shortages by hiring or transferring appropriate personnel, and explore options to increase the salaries of nursing staff to improve hiring and retention. Recommendation: Ensure that the DJJ Medical Director (1) regularly revises chronic care guidelines for nursing staff and physicians, (2) regularly revises acute and chronic care protocols for nursing staff, (3) revises and improves the model for clinical review of provider practice (the form in use is more than 10 years old and contains out-of-date references), (3) provides nursing and provider staff with access to current medical, obstetric, and pediatric textbooks or electronic textbooks (e.g., “Up-do-Date), and (4) provide accredited continuing education courses for nursing staff and medical providers via webinar. Recommendation: Revise and standardize emergency treatment protocols for anaphylaxis, status asthmaticus, status epilepticus, opioid overdose, and other common medical conditions of adolescents. Recommendation: Develop clinical and laboratory monitoring protocols for management of youth prescribed psychiatric medicine. Such protocols can be based on the practice parameters promulgated by the American Academy of Child and Adolescent Psychiatry. Recommendation: Expand screening for sexually transmitted infections to include syphilis and HIV. Identify and secure appropriate training for staff to provide counseling for youth who identify as HIV-positive. Recommendation: Obtain adequate staffing to maintain up-to-date vaccination records. 8 Recommendation: Identify and provide training to clinical and non-clinical staff on the medical needs of transgender and intersex youth. Recommendation: Provide routine dental screening and care to youth. Recommendation: Reevaluate DJJ’s commitment to provide mental health care within its detention facilities. While detention is not the venue within which to provide long term intensive therapeutic services, facilities must provide screening, assessment and crisis stabilization to youth with significant mental health histories. Mental health staff in detention facilities, along with case management, must also ensure linkages to necessary services upon the youth’s release, whether it be to the community or to a commitment facility. Recommendation: Request additional funds so as to be able to hire a sufficient number of mental health staff. Until that occurs, develop a new understanding or contract between DJJ and detention facilities so that mental health professionals are able to provide a greater number of on-site assessments of the youth. Recommendation: Given the reported levels of trauma that youth expressed, it is clear that the introduction of a trauma-focused program designed for use in detention is warranted. One such program is Trauma Affect Regulation: Guide for Education and Therapy (TARGET).1 Recommendation: Ensure that qualified medical professionals are available daily for medication administration. Recommendation: Provide a supply of naloxone for each DJJ facility and develop emergency care protocols and training for medical and non-medical staff on the appropriate use of naloxone in the case of overdoses. Recommendation: Resume annual emergency and “man down” drills in all facilities. Recommendation: Establish a system-wide quality assurance program with (1) facilitygenerated QA studies and follow-up; (2) centrally generated QA studies and follow-up; (3) annual emergency and “man down” drills in all facilities; and (4) integration of medical and mental health services in quality assurance with respect to mental health screening, use of isolation, integration of mental health care with chronic disease management, and medication monitoring for psychiatric drugs. Recommendation: Conduct a well-crafted audit to determine what proportion of youth are getting their medicine continued without interruption and the reasons why they are or are not. Analysis of the audit results should help direct attention to the specific issues that need to be resolved to meet this standard: Are medicines started promptly when parents 1 Ford, J., Trauma Affect Regulation: Guide for Education and Therapy (TARGET), National Institute of Justice, CrimeSOLUTIONS.gov (2011). 9 bring in their child’s prescription bottles? Are medicines delayed because there is no nurse on duty? Because a physician cannot be reached to give an order? Because the pharmacy did not deliver the medicine until the next day? Other reasons? Use this analysis to identify improvements to medicine delivery, such as greater use of the backup pharmacy to get initial doses promptly while waiting for the full prescription to be filled by the contract pharmacy. Recommendation: Determine which medicines must never be discontinued abruptly and develop a plan to ensure such medications can be continued. Recommendation: Provide assistance for youth without health insurance to become insured. This may be a regional or a home office function. Currently “health navigators” funded under the Affordable Care Act are assisting families in the community to obtain health insurance. Health navigators based in DJJ could help youth and their families to enroll in in Medicaid, the Child Health Insurance Program (CHIP) or another health insurance program for low income children subsidized under the Affordable Care Act. ACCESS Recommendation: Clarify in written policy that staff should not read incoming or outgoing non-legal mail unless they have a reasonable suspicion that the letter contains a specific threat to the safety or security of the institution. Recommendation: Clarify in written policy that staff are never to open or read incoming or outgoing legal mail. Recommendation: Clarify in written policy that staff should not routinely listen in to non-legal calls unless there is reasonable suspicion that the call contains a specific threat to the safety or security of the institution. Recommendation: Clarify in written policy that staff are never to listen in on legal calls, and identify accommodations to allow youth to make calls confidentially. PROGRAMMING EDUCATION Recommendation: Work collaboratively with local school districts to develop school rules that state what youth should do in schools instead what they should not do. These rules should be based on the principles of Positive Behavioral Interventions and Supports (PBIS): www.pbis.org. Recommendation: Collaborate with local school districts to obtain adequate special education staff to meet the needs of youth with disabilities. Ensure that state law and 10 regulation clearly prohibits facilities from altering service plans to remove legally required accommodations for youth with identified special education needs. Recommendation: Change KECSAC policy (704 KAR 19:002) to require the hiring of a certified special educator or ensure that general education teachers have the appropriate documented training to working with youth with special needs. Recommendation: Under current state law, high school students may not take the GED exam until they are 18. Petition the KDE, KECSAC, or appropriate legislative authorities for a waiver for of this requirement. GENERAL PROGRAMMING Recommendation: Ensure that youth receive one full hour of physical recreation per day outside of their cells and units. Recommendation: Require facilities to create a policy for the management of youth with disabilities. The policy should address how the facility will provide programming, medical and mental health services, recreational activities, and reading materials to youth with disabilities. The policy should designate a specific staff member to be responsible for making legally required accommodations for youth with disabilities. Recommendation: Require facilities to develop a policy outlining how staff will provide meaningful programming, services, and education for limited English proficient youth. Recommendation: Require facilities to eliminate rules that are at odds with normal adolescent development, such as prohibition on speaking to or looking at other youth without permission. Require the creation of behavior management systems that are grounded in the principles of Positive Behavioral Interventions and Supports (PBIS), which are in use in many juvenile facilities’ behavior management programs: https://www.pbis.org/community/juvenile-justice. TRAINING AND SUPERVISION OF EMPLOYEES Recommendation: Explore options to increase the salaries of staff to improve hiring and retention. Recommendation: Enhance training to better prepare staff to deal with the causes, nature, and symptoms of trauma that they will encounter in justice-involved adolescents. Staff should receive additional training during the Academy, orientation training at the facility, and annual training through the in-service training program. Recommendation: Provide additional pre-service and regular in-service training on crisis management and verbal de-escalation strategies. Adopt a training model that prioritizes training time on prevention and de-escalation strategies as opposed to 11 obtaining physical control of youth. The Safe Crisis Management curriculum out of Pennsylvania is one such program. Recommendation: Provide direct care staff with a full day of suicide prevention training followed by annual four-hour refreshers. The training should be specific to the juvenile justice population and deal with roles and responsibilities, incorporating relevant agency policy. Recommendation: Provide training on the racial and ethnic backgrounds of youth in custody and how to work with youth in a culturally responsive manner. Recommendation: Develop and implement training curricula on the following topics, which are not included in DJJ’s training academy: • Signs of physical, intellectual, and developmental disabilities, the needs of youth with such disabilities, and the ways to work and communicate effectively with youth with those disabilities. • Signs of mental illness and the needs of and ways of working with youth with mental illness. • The facility’s language access policies and plans, including how to access language assistance services for limited English proficient youth. • Gender-specific needs of youth in custody, including special considerations for boys and girls who have experienced trauma, pregnant girls, and health protocols for both boys and girls. • Signs and symptoms of medical emergencies, including acute manifestations of chronic illnesses (e.g., asthma, seizures) and adverse reactions to medication. • Signs and symptoms of mental illness and emotional disturbance. Recommendation: Develop a system to collect and review information and review information about the use of discipline and incentives, including SOPs and Room Confinement. ENVIRONMENT Recommendation: Require facilities to end the general prohibition on speaking during meals and add any extra time needed in the facility cafeteria to accommodate the change. Recommendation: Require facilities to include additions to existing emergency preparedness plans that address the process for transporting essential medications off-site, outline the process for notification of family members (including designating staff who would be responsible for making the notifications), and address how to meet the needs of youth with disabilities and limited English proficiency. Recommendation: Require facilities to secure written agreements with outside agencies about their willingness to provide transportation and relocation services if a total facility evacuation is needed. 12 Recommendation: Require facilities to conduct a fire drill that requires staff to clear youth from the building at least annually. Recommendation: Require facilities to install grab bars and shower fixtures that would meet the needs of youth with physical disabilities. Suicide-resistant grab bars with welded steel between the wall and the bar are available from corrections supply outlets. RESTRAINTS, ROOM CONFINEMENT, DUE PROCESS, AND GRIEVANCES Recommendation: Engage Safe Crisis Management or another program that has demonstrated effectiveness in multiple jurisdictions to provide training on de-escalation for facility staff. Recommendation: Require facilities to remove the “therapeutic restraints.” Recommendation: Require facilities to remove the magnetic strips over the windows of confinement rooms. Recommendation: Clearly limit the allowable use of room confinement to situations where a youth is engaging in behavior that is an imminent threat to the safety of the young person or others in the facility, and only as long as the young person represents an imminent threat to the safety of the young person or others. Recommendation: Make immediate change to policy to prohibit the limitations on the grievance process outlined in the facility narrative reports and ensure those changes are reflected in procedure and actual practice. SAFETY Recommendation: Develop and add guidance to the undue familiarity policies and procedures to address admissions to detention of relatives and family friends. Recommendation: Add language to sexual misconduct prevention, detection and response policies that does the following: • Outlines the facility’s obligation to notify parents or legal guardians and the attorney of record of allegations of sexual abuse and the results of investigations, including who is responsible for making those notifications. • Explicitly requires that victims and alleged perpetrators not drink, smoke, use the restroom, or engage in other activity that could jeopardize collection of physical evidence in policy, procedure, and first responder duties. • Outlines the procedure for notifying youth of the personnel actions and charging and conviction outcomes outlined in the PREA standards for staff perpetrators of sexual abuse, and of charging decisions for alleged youth perpetrators of sexual abuse. 13 Recommendation: Consult with emergency medical professionals to determine if a longer evidence collection period than 72 hours is warranted following allegations of sexual abuse. 14