Bell’s​ ​response​ ​from​ ​Nathan​ ​Gibson,​ ​Corporate​ ​Communications Bell​ ​succeeds​ ​in​ ​a​ ​highly​ ​competitive​ ​marketplace​ ​by​ ​ensuring​ ​we​ ​serve​ ​our​ ​customers​ ​well​ ​and​ ​that’s​ ​always our​ ​focus.​ ​The​ ​behaviour​ ​you​ ​describe​ ​would​ ​be​ ​completely​ ​contrary​ ​to​ ​Bell’s​ ​culture​ ​and​ ​values,​ ​which​ ​are reflected​ ​in​ ​a​ ​clear​ ​Code​ ​of​ ​Conduct​ ​that​ ​applies​ ​to​ ​all​ ​Bell​ ​team​ ​members​ ​-​ ​more​ ​than​ ​50,000​ ​people​ ​across the​ ​country. We​ ​take​ ​any​ ​concerns​ ​about​ ​our​ ​sales​ ​and​ ​service​ ​practices​ ​very​ ​seriously​ ​of​ ​course.​ ​ ​Bell​ ​is​ ​a​ ​trusted Canadian​ ​institution​ ​that​ ​has​ ​built​ ​a​ ​reputation​ ​for​ ​service​ ​and​ ​technology​ ​leadership​ ​with​ ​our​ ​more​ ​than​ ​23 million​ ​customers​ ​nationwide. Our​ ​Customer​ ​Operations​ ​team​ ​looked​ ​into​ ​the​ ​earlier​ ​allegations​ ​and​ ​found​ ​no​ ​evidence​ ​to​ ​support​ ​the accusations,​ ​ ​and​ ​I​ ​have​ ​passed​ ​your​ ​note​ ​from​ ​this​ ​afternoon​ ​to​ ​the​ ​right​ ​people​ ​to​ ​look​ ​into. I​ ​would​ ​also​ ​note​ ​that​ ​Bell​ ​team​ ​members​ ​can​ ​always​ ​report​ ​any​ ​concerns​ ​that​ ​they​ ​have​ ​with​ ​their​ ​job situation​ ​for​ ​action​ ​anonymously​ ​and​ ​confidentially​ ​through​ ​our​ ​intranet,​ ​by​ ​email​ ​or​ ​phone,​ ​and​ ​can​ ​do​ ​so through​ ​a​ ​third​ ​party​ ​governance​ ​agency​ ​if​ ​they​ ​choose.