Docket No. 2017-00046 Redacted Attachment 19 p 1 of 126 November 15, 2017 2016 Annual Reliability Improvement Report Central Maine Power Company This report is provided pursuant to the Stipulation dated July 3, 2014 in Docket No. 2013-00168 which was approved by the MPUC in its Order dated August 25, 2014 Docket No. 2017-00046 Redacted Attachment 19 p 2 of 126 November 15, 2017 TABLE OF CONTENTS I. Definitions II. Corporate Overview Performance History CAIDI/SAIFI Graphics III. Service Area Map IV. Service Area Reliability Statistics 2016 Year-end Totals Historical Summaries V. Vegetation Management Results VI. Distribution Line Inspection Results VII. Circuit Performance 2015 Under Performing Circuits 2016 Year-end Results 2015 Mitigation Activities 2016 Under Performing Circuits VIII. Power Quality Internal Response Data Customer Complaint Data per Docket 2002-464 Recloser Actions Data per Docket 2002-464 Polyphase Projects Completed IX. Reliability Plans Vegetation Management and Line Inspection Docket No. 2017-00046 Redacted Attachment 19 p 3 of 126 November 15, 2017 I. DEFINITIONS Customer Interruption: CAIDI: The loss of electrical service to a customer for more than (5) minutes. Customer Average Interruption Duration Index The average amount of time required restoring electric service to those customers that experience an interruption during the year. CAIDI = Sum of Customers Interrupted Duration Total Number of Customers Interrupted SAIFI System Average Interruption Frequency Index The average number of times that a customer is interrupted during the year. SAIFI = Total Number of Customers Interrupted Total Number of Customers Served SAIDI System Average Interruption Duration Index A combination of CAIDI and SAIFI resulting in the average amount of time that customers are interrupted during the year. SAIDI = CAIDI x SAIFI or Sum of Customers Interrupted Duration Total Number of Customers Served FAIFI Feeder Average Interruption Frequency Index The average number of times that a customer on a specific circuit is interrupted during the year. FAIFI = Total Number of Customers Interrupted on the Circuit during the year Total Number of Customers Served on the Circuit at the end of the year Docket No. 2017-00046 Redacted Attachment 19 p 4 of 126 November 15, 2017 II.CORPORATE OVERVIEW Central Maine Power Company (CMP) delivers electricity to over 621,000 customers in approximately 11,000 square miles of territory consisting of urban and rural areas. This document reports on the reliability of electric service as provided during 2016 for the Company as a whole and its eleven service areas. It reflects performance with respect to reliability indices, summarizes the actions implemented to address 2015 underperforming circuits, and identifies CMP's 2016 underperforming circuits. This report also provides information regarding CMP’s Reliability Program, including the five-year vegetation management cycle and line inspection programs. Performance History Table 1 below reflects corporate historical performance. NOTE: All historical data provided below fell under the criterion established in Docket No. 2007-215 where events are excluded according to the parameters defined in IEEE Standard 1366. YEAR 2009 2010 2011 2012 2013 SAIDI 3.80 3.93 3.44 3.06 3.65 SAIFI 2.04 2.00 1.99 1.75 1.74 CAIDI 1.87 1.97 1.73 1.75 2.09 Interruptions 9,535 9,291 8,687 7,808 8,478 Cust. Hrs 2,293,930 2,383,798 2,091,705 1,866,939 2,232,117 Cust. Interrupted 1,229,128 1,212,412 1,210,523 1,064,215 1,067,357 Cust. Served 603,884 606,765 607,391 609,380 611,967 Spans Cleared (Maint) 111,223* 112,301* 111,696* 121,453 123,535 Poles Inspected 126,587 133,646 135,982 134,744 131,292 YEAR 2014 2015 2016 SAIDI 3.29 2.86 3.31 SAIFI 1.80 1.57 1.75 CAIDI 1.83 1.82 1.89 Interruptions 8,582 8,224 9,078 Cust. Hrs 2,020,223 1,767,116 2,057,446 Cust. Interrupted 1,104,405 970,551 1,091,388 Cust. Served 614,277 616,979 621,927 Spans Cleared (Maint) 125,590 127,662 121,219 Poles Inspected 135,456 136,312 138,883 * - Numbers do not include the spans on completed circuits where no work was required. Table 1 Docket No. 2017-00046 Redacted Attachment 19 p 5 of 126 November 15, 2017 The 2016 results depict system performance with 5 weather events (a total of 6 days) that met the exclusion calculations under the criterion established in Docket No. 2007-215 (where events are excluded according to the parameters defined in IEEE Standard 1366). As shown in the Table 2 below, the largest impact to customers continues to be attributed to trees. To help address these issues, starting July 1, 2008, CMP initiated a five-year distribution cycle vegetation management program. Table 1 provides the number of spans cleared by year since inception of this program. CMP continues to adhere to this five-year vegetation management cycle to ensure that every span is cleared at least once every five years. Additional efforts will continue to ensure that under-performing circuits will receive appropriate vegetation management. Cause Group TREE EQUIPMENT VEHICLE UNKNOWN ANIMAL OTHER LIGHTNING PLANNED STRUCTURE CABLE FAILURE FIRE Total Customer Hours 73.49% 9.61% 7.17% 3.84% 1.85% 1.48% 0.96% 0.82% 0.37% 0.27% 0.14% 100.00% Customers Impacted 55.01% 12.21% 10.79% 6.79% 5.44% 3.97% 1.44% 2.03% 1.81% 0.28% 0.23% 100.00% Number of Outages 51.12% 6.37% 4.11% 15.96% 16.67% 1.07% 1.97% 1.25% 0.58% 0.71% 0.17% 100.00% Table 2 2016 Impact by Cause All Reportable Outages Including Storm Docket No. 2017-00046 Redacted Attachment 19 p 6 of 126 November 15, 2017 Figure 1 provides a graphic representation of historical performance. Figure 1 Corporate CAIDI, SAIDI and SAIFI Trends 5.00 4.50 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 CAIDI SAIFI SAIDI 2010 2011 2012 2013 2014 2015 2016 1.97 2.00 3.93 1.73 1.99 3.44 1.75 1.75 3.06 2.09 1.74 3.65 1.83 1.80 3.29 1.82 1.57 2.86 1.89 1.75 3.31 Corporate Performance 2016 CAIDI = 1.89; SAIFI = 1.75 Docket No. 2017-00046 Redacted Attachment 19 p 7 of 126 November 15, 2017 III.SERVICE AREA MAP Figure 2 Docket No. 2017-00046 Redacted Attachment 19 p 8 of 126 November 15, 2017 IV.SERVICE AREA RELIABILITY As previously stated, the 2016 data had 5 major events with a total of 6 days where criteria exceeded the threshold established by IEEE Standard 1366. The summaries that follow reflect each service area’s CAIDI and SAIFI metrics. In 2016, CMP focused its improvement efforts on targeting line clearance work to specific circuits along with focused betterment activities. Table 3 Docket No. 2017-00046 Redacted Attachment 19 p 9 of 126 November 15, 2017 V.VEGETATION MANAGEMENT – DISTRIBUTION MAINTENANCE Table 4, below, summarizes the vegetation management work completed under the maintenance program in 2016. Current span counts from the Vegetation Mgmt. Database are as of 12/31/2016. Source: Tom Irwin Circuit Spans Circuit Spans Circuit Spans 102D1 13 438D1 2,844 673D1 560 106D1 1 444D1 2,297 674D1 689 107D1 3 444D2 243 674D2 333 204D3 228 444D3 2,004 676D2 1,068 208D3 465 457D1 4,690 677D2 183 215D2 257 457D2 1,996 682D1 1,953 216D1 226 457D3 2,740 687D1 2,032 217D1 593 467D1 376 689D1 1,582 217D2 256 471D1 3,570 693D2 659 218D1 398 471D2 95 695D2 3,256 225D1 128 605D1 3,357 806D2 6,077 237D1 431 611D1 174 812D2 1,162 238D1 2,146 611D2 185 820D1 2,583 245D2 1,840 611D3 489 821D2 1,218 245D2 1 612D1 332 821D3 365 246D1 3,876 629D2 1,076 824D1 1,019 255D1 1,262 630D3 25 827D1 2,416 256D2 2,331 631D1 111 827D2 2,544 258D1 5,249 631D2 1,701 827D3 8 272D4 695 633D1 2,330 834D2 2,817 272D6 1,245 634D1 856 839D1 1,930 273D4 349 634D2 641 839D2 343 273D5 401 635D1 1,137 846D1 4,511 274D1 2,010 635D2 454 855D2 428 411D2 245 639D2 765 858D1B 382 411D2 181 656D2 1,092 858D3 1,890 428D3 1,835 657D2 291 858D4 2,887 435D1 646 657D3 1,518 865D2 403 435D2 704 668D1 126 865D5 415 435D3 1,794 668D2 51 876D1 7 436D1 254 668D3 126 877D1 1,285 436D3 262 668D4 179 882D2 1,312 436D6 1,360 668D6 45 885D1 3,301 Subtotal 31,685 37,916 Total 51,618 121,219 Table 4 VI.DISTRIBUTION LINE INSPECTION SUMMARY Docket No. 2017-00046 Redacted Attachment 19 p 10 of 126 November 15, 2017 Table 5 summarizes the distribution line inspection efforts performed in 2015 and 2016. For each year, the “Percent Complete” indicates the progress made on the issues found that year (e.g. Portland completed 15.07% of all Line Issues found during the 2015 inspection). Depending on severity, the issues have an expected completion date of 1, 2 or 3 years. DLI MPUC Inspected Summary, By Service Center 11,966 99.99% 99.60% 19,932 100.17% 831 1344 1480 46 243 352 439 17.30% 6.63% 29.24% 26.19% 29.66% 1 0 0 1 2 0 2 0 0 0 0 14 6 8 15 5 6 33 4 100.00% 14 100.00% 6 100.00% 8 100.00% 15 100.00% 5 100.00% 6 100.00% 33 100.00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Veg Cancl 19,898 11,180 694 154 0 0 4 12 100.00% 0 0 PCT Comp 12,014 17,002 100.09% 890 24.55% 0 0 12 5 100.00% 0 0 Veg Comp 11,181 99.96% 124 56.24% 0 0 5 3 100.00% 0 Veg Probs 16,987 7,873 505 455 14.69% 0 1 3 111 100.00% Line Cancl 7,876 7,593 100.34% 809 67 15.07% 0 10 111 Line Defrd 7,567 12,146 100.19% 456 167 28.34% 0 13 PCT Comp 12,123 11,833 102.03% 1108 178 28.08% 4 Line Comp 11,598 14,674 100.49% 628 214 25.65% Line Probs 14,603 13,957 100.16% 762 2,439 PCT Insp 13,935 8,156 104.77% 9,507 Total Insp 7,785 136,312 100.55% *Total Poles 135,567 Veg Defrd The number of poles to be inspected is established at the first of the year. Any field changes (addition or removal of poles) will change the total number of poles actually inspected (hence the completions exceeding 100%). 2015 as of 1/3/2017 Service Center 2015 ALFRED AUGUSTA BRIDGTON BRUNSWICK DOVER FAIRFIELD FARMINGTON LEWISTON PORTLAND ROCKLAND SKOWHEGAN Total For Year Service Center Docket No. 2017-00046 Redacted Attachment 19 p 11 of 126 November 15, 2017 99.83% 421 1220 6 101 211 1.74% 23.99% 17.30% 0 0 0 0 0 1 0 0 1 2 14 0 2 0 2 6 100.00% 2 100.00% 0 0 0 0 0.00% - 0.00% - 2 100.00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Veg Cancl 20,969 99.86% 345 1.93% 0 3 6 0.00% 0 Veg Defrd 12,527 99.78% 10 29.51% 0 0 0 0 PCT Comp 21,005 12,151 519 144 61.22% 0 12 8 100.00% Veg Comp 12,544 16,904 100.01% 488 120 39.50% 0 8 Veg Probs 12,178 99.94% 196 173 0 0 Line Cancl 16,902 7,242 99.71% 438 1.45% 0 Line Defrd 7,246 8,668 99.88% 3 4.71% PCT Comp 8,693 13,963 207 42 Line Comp 13,980 11,363 100.07% 891 Line PCT Insp Probs 11,355 14,647 100.69% Total Insp 14,547 0 0 0 0 0 0.00% 66.67% 0 0 16 47.89% 1 24 34 0 1 71 0 0 6 28.61% 31.44% 0 119 221 19.68% 416 703 1,150 99.73% 6,473 100.31% 5,844 13,976 6,453 138,883 103.13% Table 5 134,665 14,014 *Total Poles DLI MPUC Inspected Summary, By Service Center (cont’d) 2016 ALFRED AUGUSTA BRIDGTON BRUNSWICK DOVER FAIRFIELD FARMINGTON LEWISTON PORTLAND ROCKLAND SKOWHEGAN Total For Year * Total pole counts as of 12/31/2016 Note: The vegetation problems in Bridgton, Dover, Lewiston and Rockland were resolved in the first quarter of 2017. Effective Jan 1, 2016 there was a definition change for LI1 and LI2 priorities changing numbers under each priority from 2015 to 2016. 1. LI1 was to be completed in year of inspection. Now LI1 is to be completed within seven days. 2. LI2 was to be completed year of inspection plus one year. Now LI2 is to be completed within one year from date of inspection. 3. LI3 did not change. LI3 is the year of inspection plus two years. Work practices remain the same See table 5A on next page for DLI details 2015 ALFRED AUGUSTA BRIDGTON BRUNSWICK DOVER FAIRFIELD FARMINGTON LEWISTON PORTLAND ROCKLAND SKOWHEGAN Total 2016 ALFRED AUGUSTA BRIDGTON BRUNSWICK DOVER FAIRFIELD FARMINGTON LEWISTON PORTLAND ROCKLAND SKOWHEGAN Total Line Problems Identified LI 2 266 17 175 23 373 68 71 14 200 76 153 1436 LI 1 188 17 45 3 12 32 30 22 79 6 49 483 LI 2 466 89 34 19 130 17 91 7 105 5 171 1,134 LI 3 1,026 1,310 611 668 505 405 708 420 829 546 560 7588 Docket No. 2017-00046 Redacted Attachment 19 p 12 of 126 November 15, 2017 Line Problems completed as of 1/3/2017 Line Line line line Total Problems Comp 1 comp 2 comp 3 comp 1,480 126 119 194 439 1,344 12 8 332 352 831 40 128 75 243 694 2 12 32 46 890 6 86 62 154 505 23 56 45 124 809 28 58 369 455 456 20 13 34 67 1,108 66 63 38 167 628 6 59 113 178 762 38 108 68 214 9507 367 710 1362 2439 Line Problems Identified Line Problems completed as of 01/03/2017 Line Line line line Total LI 1 LI 3 Problems Comp 1 comp 2 comp 3 comp 2 752 1,220 2 20 189 211 332 421 1 100 101 2 309 345 2 4 6 3 497 519 3 7 10 7 351 488 7 38 99 144 1 178 196 1 12 107 120 6 341 438 6 58 109 173 1 199 207 1 2 3 8 778 891 8 5 29 42 411 416 3 116 119 527 703 5 82 134 221 4,675 5,844 35 219 896 1,150 5 35 TABLE 5A Docket No. 2017-00046 Redacted Attachment 19 p 13 of 126 November 15, 2017 VII.CIRCUIT PERFORMANCE Central Maine Power Company's goal is to maintain a reliable delivery system. Table 6 reflects 2015 underperforming circuits as designated at the start of 2016. Table 7 shows the 2016 performance of those same circuits. The information used is based on the data as it resides in the Distribution Outage Database as of January 2017. 2015 Under Performing Circuits - No Outage Exclusions as filed in Docket No. 2016-00035 Circuit Responsible Serv Ctr 204D6 244D1 262D1 438D1 457D1 612D1* 678D1 806D1 806D2 820D1 823D2 825D1 827D2 834D2 873D1 885D1 BRUNSWICK AUGUSTA AUGUSTA BRIDGTON LEWISTON ALFRED ALFRED ROCKLAND ROCKLAND DOVER SKOWHEGAN SKOWHEGAN SKOWHEGAN DOVER FAIRFIELD FARMINGTON CAIDI 1.53 0.81 1.70 2.67 1.92 2.47 2.79 1.31 1.78 1.64 3.58 2.86 1.39 1.90 2.08 1.69 FAIFI 3.68 3.89 5.33 8.00 4.28 21.90 5.55 5.47 3.17 8.30 6.39 7.06 6.30 15.15 4.03 6.29 SAIFI 0.0179 0.0241 0.0320 0.0181 0.0200 0.0069 0.0133 0.0172 0.0208 0.0284 0.0093 0.0044 0.0102 0.0382 0.0179 0.0234 Qty Customers Impacted Interruptions Customer Hours Customers Served on CKT 11,034 14,841 19,750 11,172 12,340 4,249 8,207 10,600 12,854 17,510 5,766 2,711 6,272 23,595 11,041 14,440 52 63 102 76 62 18 24 19 88 35 29 8 43 57 96 62 16,887.68 11,949.30 33,617.68 29,826.13 23,646.38 10,508.08 22,869.32 13,923.62 22,846.67 28,687.15 20,634.57 7,763.57 8,700.47 44,813.33 22,950.55 24,379.07 2,998 3,820 3,705 1,397 2,884 194 1,480 1,938 4,056 2,109 902 384 995 1,557 2,741 2,295 Table 6 - FAIFI ranked high due to circuit switching at year end. Customers served on circuit reduced. Due to construction during 2014, customers on Circuit 825D1 were temporarily switched to Circuit 823D2. FAIFI Rank 33 29 12 4 20 1 9 10 45 3 6 5 7 2 25 8 SAIFI Rank 10 4 2 8 7 80 22 11 6 3 45 140 38 1 9 5 Customers Served on Circuit as of Dec 2014 2,985 3,797 3,681 1,390 2,870 1,790 1,472 1,932 4,046 2,090 1,290 0 1,002 1,547 4,553 2,286 Docket No. 2017-00046 Redacted Attachment 19 p 14 of 126 November 15, 2017 2016 Year End Results for 2015 Underperforming Circuits – No Outage Exclusions Circuit Responsible Serv Ctr 204D6 244D1 262D1 438D1 457D1 612D1 678D1 806D1 806D2 820D1 823D2 825D1 827D2 834D2 873D1 885D1 BRUNSWICK AUGUSTA AUGUSTA BRIDGTON LEWISTON ALFRED ALFRED ROCKLAND ROCKLAND DOVER SKOWHEGAN SKOWHEGAN SKOWHEGAN DOVER FAIRFIELD FARMINGTON CAIDI 3.75 5.43 3.09 3.77 2.03 1.19 1.43 4.25 2.33 1.80 2.51 2.66 5.99 3.25 3.90 2.01 FAIFI 4.54 2.56 4.49 6.33 4.19 0.65 2.88 1.58 3.14 9.18 14.84 14.88 7.28 12.20 5.87 6.11 SAIFI 0.0222 0.0159 0.0270 0.0144 0.0200 0.0002 0.0069 0.0050 0.0207 0.0314 0.0246 0.0093 0.0118 0.0311 0.0267 0.0228 Qty Customers Impacted Interruptions Customer Hours Customers Served on CKT 13,801 9,919 16,781 8,966 12,453 129 4,321 3,103 12,884 19,543 15,284 5,772 7,320 19,373 16,587 14,192 76 95 168 52 70 5 33 23 98 45 62 15 50 41 102 68 51,687.53 53,904.93 51,810.62 33,829.83 25,304.97 153.73 6,179.75 13,187.50 30,077.63 35,218.70 38,363.30 15,331.50 43,815.43 62,877.33 64,728.28 28,502.42 3,040 3,872 3,739 1,416 2,975 200 1,499 1,960 4,102 2,130 1030 388 1005 1,588 2,827 2,321 Table 7 FAIFI Rank 46 144 48 18 52 352 118 247 100 6 3 2 11 4 25 19 SAIFI Rank 12 31 6 43 16 382 126 177 14 2 10 93 60 3 8 11 Customers Served on Circuit as of Dec 2015 2,998 3,820 3,705 1,397 2,884 194 1,480 1,938 4,056 2,109 902 384 995 1,557 2,741 2,295 Docket No. 2017-00046 Redacted Attachment 19 p 15 of 126 November 15, 2017 2016 MITIGATION ACTIONS The following summarizes the mitigation actions in 2016 to address the 2015 underperforming circuits as ranked by SAIFI. As of 12/31/2016 2015 SAIFI Underperforming Circuit Inspection Information Circuit Responsible Serv Ctr 204D6 244D1 262D1 438D1 457D1 806D2 820D1 834D2 873D1 885D1 BRUNSWICK AUGUSTA AUGUSTA BRIDGTON LEWISTON ROCKLAND DOVER DOVER FAIRFIELD FARMINGTON Inspection Poles On Poles Total Total DLI DLI LI 1 LI 1 LI 2 LI 2 LI 3 LI 3 Year Circuit Inspected Problems Fixed Problems Fixed Problems Fixed Problems Fixed Problems Fixed 2014 2015 2014 2012 2012 2012 2012 2012 2014 2012 3889 6064 6541 2993 8 5920 2747 2981 6669 3489 3891 6073 6546 3004 8 1411 2810 3076 6684 3559 172 635 217 19 75 230 80 148 380 64 121 228 92 15 55 202 79 124 169 46 172 635 218 19 75 230 80 148 380 64 121 228 92 15 55 202 79 124 169 46 5 1 7 0 0 5 1 2 21 0 3 1 7 0 0 3 1 2 20 0 Table 8 Poles on Circuit reflects data from GIS Database, unless adjusted due to physical count from field. Inspection results in table above reflect issues found during Inspection Year listed. 12 5 5 1 1 18 2 3 57 15 9 5 5 1 0 12 2 3 43 14 154 629 205 18 74 207 77 143 302 49 108 224 80 13 55 187 76 119 106 32 Waiting For Waiting For Removal 0 9 43 0 10 4 1 5 46 15 Telco Set 34 0 21 4 8 26 0 4 133 3 SAIFI Rank 10 4 2 8 7 6 3 1 9 5 Docket No. 2017-00046 Redacted Attachment 19 p 16 of 126 November 15, 2017 Brunswick Service Center Circuit 204D6 Hot spot vegetation management completed (57 spans). Completed repairs to 154 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. Installed 204D6-5, an automated recloser with AMI communications on 7/28/16 Augusta Service Center Circuit 244D1 Hot spot vegetation management completed (65 spans). Completed repairs to 11 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. New substation commissioned in December 2016. Load of existing D1 circuit will be split with new D2 circuit. Circuit 262D1 Hot spot vegetation management completed (62 spans). Completed repairs to 132 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. Bridgton Service Center Circuit 438D1 Performed reliability patrol of 3-phase and completed repairs to any problem found. Installed wildlife protection guards on the transformers. Completed repairs to 3 items identified by the Line Inspection program Full cycle trim completed on this circuit. Lewiston Service Center Circuit 457D1 Performed reliability patrol of 3-phase and completed repairs to any problem found. Installed wildlife protection guards on the transformers. Completed repairs to 2 items identified by the Line Inspection program. Full cycle trim completed on this circuit. Rockland Service Center Circuit 806D2 Completed repairs to 12 items identified by the Line Inspection program. Replaced bushings and CT’s at the substation. Performed reliability patrol of 3-phase and completed repairs to any problem found. Full cycle trim completed on this circuit. Docket No. 2017-00046 Redacted Attachment 19 p 17 of 126 November 15, 2017 Dover Service Center Circuit 820D1 820D1 is the circuit out of Greenville 12kv Substation. This Substation is fed from 34kv circuit 834D2 which runs road side between Monson and Greenville. All outages for 834D2 are recorded for customers off 820D1. Full cycle trim completed on this circuit. Completed repairs to 2 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. Circuit 834D2 Guilford Substation, which feeds 834D2, was involved in major construction to accept a new transmission line from the Bingham Wind generation project. Full cycle trim completed on this circuit. Completed repairs to 25 items identified by the Line Inspection program. Replaced switch in the substation. Performed reliability patrol of 3-phase and completed repairs to any problem found. Fairfield Service Center Circuit 873D1 Hot spot vegetation management completed (119 spans). Completed repairs to 122 items identified by the Line Inspection program. Changed out the recloser at the substation. Performed reliability patrol of 3-phase and completed repairs to any problem found. Farmington Service Center Circuit 885D1 Closed a gap in Wilton and East Wilton to improve sectionalizing capability. 885D1 is the circuit out of Wilton 12kv Substation. This Substation is fed from 34kv circuit 858D1B. Any reliability improvements for 858D1, are improvements for 885D1B. 858D1B Sandy River ravine approach and associated wire replaced. This involved 2 structures on the approach and 5 structures on the getaway. 858D1B Sandy River 900+ foot river crossing structures and wire replaced. 858D1B Wilton High Line, replaced 20 structure. 885D1 Wilton to Weld multiyear wire replacement completed. 15 miles of wire reconductor over 4 years. Distribution engineering feasibility review for additional source completed. Completed repairs to 1 item identified by the Line Inspection program. Full cycle trim completed on this circuit. Circuit ALFRED ALFRED ROCKLAND SKOWHEGAN SKOWHEGAN SKOWHEGAN Responsible Serv Ctr Inspection Year 2012 2014 2013 2014 2014 2012 Poles On Circuit Poles Inspected 2821 2255 2028 2332 325 5290 Total Problems 8 70 154 200 27 71 Total Fixed 4 24 143 44 26 69 DLI Problems 8 70 154 200 27 71 DLI Fixed 4 24 143 44 26 69 0 7 0 1 0 0 LI 1 Problems 0 5 0 1 0 0 LI 1 Fixed 0 15 0 14 3 5 LI 2 Problems Docket No. 2017-00046 Redacted Attachment 19 p 18 of 126 November 15, 2017 0 15 0 3 3 5 LI 2 Fixed 2015 FAIFI Underperforming Circuit Inspection Information 2819 2251 2022 2382 325 5229 8 48 154 185 23 66 LI 3 Problems 4 4 143 40 23 64 LI 3 Fixed 0 4 2 4 0 2 4 0 0 0 0 0 Waiting For Waiting For Removal Telco Set 1 9 10 6 5 7 FAIFI Rank As of 12/31/2016 The following summarizes the mitigation actions in 2016 to address the 2015 underperforming circuits as ranked by FAIFI that were not in the list by SAIFI (Table 8), above. 612D1* 678D1 806D1 823D2 825D1 827D2 Table 9 - FAIFI ranked high due to circuit switching at year end. Customers served on circuit reduced. Poles on Circuit reflects data from GIS Database, unless adjusted due to physical count from field. Inspection results in table above reflect issues found during Inspection Year listed. Docket No. 2017-00046 Redacted Attachment 19 p 19 of 126 November 15, 2017 Alfred Service Center Circuit 612D1 Hot spot vegetation management completed (1 span). Completed repairs to 47 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. Installed wildlife protection guards on transformers. Circuit 678D1 Hot spot vegetation management completed (45 spans). Completed repairs to 25 items identified by the Line Inspection program. Changed out the substation recloser. Performed reliability patrol of 3-phase and completed repairs to any problem found. Installed wildlife protection guards on transformers Rockland Service Center Circuit 806D1 Hot spot vegetation management completed (68 spans). Completed repairs to 19 items identified by the Line Inspection program. Performed reliability patrol of 3-phase and completed repairs to any problem found. Completed submarine cable installation to feed Islesboro Circuit to be cycle trimmed in 2017. Skowhegan Service Center Circuit 823D2 Hot spot vegetation management completed (73 spans). Completed repairs to 174 items identified by the Line Inspection program. Airbreak switch installed to sectionalize 823D1 in Parlin Pond Township. 823D2-6 recloser updated to electronic/SCADA recloser. Circuit 825D1 Hot spot vegetation management completed (1 span). 823D2 feeds 825D1 which causes any outage on 823D2 to be the outage cause for 825D1. Any reliability improvement on 823D2 will be an improvement for 825D1. Circuit 827D2 Hot spot vegetation management completed (76 spans). Completed repairs to 2 items identified by the Line Inspection program. Coordination review to optimize distribution fusing completed. As a result of the coordination review, minor fuse coordination changes made in the field. Full cycle trim completed on this circuit. Circuit SKOWHEGAN SKOWHEGAN DOVER DOVER DOVER DOVER DOVER SKOWHEGAN DOVER SKOWHEGAN DOVER AUGUSTA FAIRFIELD FARMINGTON AUGUSTA Responsible Serv Ctr 2016 Under Performing Circuits - No Outage Exclusions CAIDI 2.66 2.51 3.25 2.55 1.80 1.74 2.00 2.18 1.29 5.99 2.46 4.09 3.90 1.55 3.09 FAIFI 14.88 14.84 12.20 9.90 9.18 8.43 8.00 7.79 7.53 7.28 6.06 5.95 5.87 5.55 4.49 SAIFI 0.0093 0.0246 0.0311 0.0161 0.0314 0.0247 0.0285 0.0215 0.0195 0.0118 0.0298 0.0329 0.0267 0.0269 0.0270 Docket No. 2017-00046 Redacted Attachment 19 p 20 of 126 November 15, 2017 5772 15,284 19,373 10,014 19,543 15,379 17,745 13,371 12,151 7,320 18,523 20,470 16,587 16,701 16,781 Qty Customers Impacted 15 62 41 66 45 90 63 51 63 50 93 87 102 84 168 Interruptions 15331.50 38363.30 62877.33 25539.63 35218.70 26802.80 35575.08 29176.23 15712.00 43815.43 45616.93 83674.30 64728.28 25809.62 51810.62 Customer Hours 388 1030 1,588 1,012 2,130 1,824 2,218 1,716 1,613 1,005 3,057 3,442 2,827 3,007 3,739 Customers Served on CKT FAIFI Rank 1 2 3 4 5 6 7 8 9 10 20 22 24 26 47 SAIFI Rank 93 10 3 29 2 9 5 13 19 60 4 1 8 7 6 Customers Served on Circuit as of Dec 2015 384 902 1557 1,005 2,109 1,811 2,201 1,706 1,591 995 2,993 3,396 2,741 2,978 3,705 Table 10 below reflects the underperforming circuits during 2016. Throughout 2017, the Company will take actions such as installing wildlife protection guards, reconductoring circuits, off cycle circuit inspections and enhanced vegetation management efforts to improve the performance of these circuits. 825D1 823D2 834D2 834D1 820D1 813D3 815D2 824D2 821D1 827D2 808D1 263D1 873D1 466D1 262D1 Table 10 Notes: SAIFI is calculated as the number of customers impacted divided by the number of customers served for the company at the end of the year (621,927 for 2016). It represents the impact that a particular circuit has on the Company total SAIFI measurement. Since the number of customers served by the Company changes very little, this metric provides a good indicator of performance. FAIFI is calculated as the total number of customers impacted on a circuit during the course of the year, divided by the number of customers served on the circuit at the end of the year. This number of customers on a circuit can vary widely over the course of a year due to operational requirements such as switching and circuit re-configuration. Docket No. 2017-00046 Redacted Attachment 19 p 21 of 126 November 15, 2017 VIII.POWER QUALITY CMP uses a team approach, utilizing field personnel, engineers, technicians and energy service advisors to address power quality issues faced by customers. The distribution engineers provide technical expertise in helping to resolve power quality issues. CMP personnel located in various service area locations respond to customer issues and perform problem assessment. Energy service advisors provide services that range from education, monitoring equipment, and resolving voltage related problems. The tables below summarize the power quality issues resolved in 2016. Personnel EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF EMF Problem Type Reported on 01/10/2017 Cough Lagueux Duperre Cough Duperre Cough Duperre Cough Cough Hobgood Duperre Hobgood Duperre Cough Cough Hobgood Customer Name 2016 Power Quality Report 01/01/2016 to 12/31/2016 Electro Magnetic Field (EMF) Studies. Location Gorham New Gloucester Gorham Scarborough Topsham Saco Freeport Falmouth Cape Elizabeth Eliot Durham Hollis Topsham Portland Falmouth Eliot Table 11 Account Number Docket No. 2017-00046 Redacted Attachment 19 p 22 of 126 November 15, 2017 Reported 1/7/2016 4/6/2016 4/7/2016 4/7/2016 4/14/2016 10/11/2016 5/26/2016 8/26/2016 6/21/2016 8/5/2016 10/21/2016 8/12/2016 9/19/2016 6/29/2016 8/4/2016 4/16/2016 Resolved Field Star Field Star Field Star FW Bell FW Bell FW Bell FW Bell FW Bell FW Bell Field Star FW Bell Field Star FW Bell FW Bell FW Bell Field Star Equip 1 Source Jeffrey Lagueux 1/5/2016 4/1/2016 4/5/2016 4/6/2016 4/13/2016 10/7/2016 5/25/2016 8/22/2016 5/5/2016 8/2/2016 10/19/2016 8/10/2016 9/14/2016 6/27/2016 8/4/2016 4/8/2016 Note: Field Star and FW Bell are Electro Magnetic Field (EMF) meter used to measure EMF levels. 2016 Customer Power Quality Complaints Docket No. 2017-00046 Redacted Attachment 19 p 23 of 126 November 15, 2017 BARBARA GOULD 8/10/2016 7/13/2016 TAMRA L PIERCE TAMRA L PIERCE TAMRA L PIERCE 12/7/2016 8/10/2016 8/2/2016 59 6 0 20 POSS RECL ONGOING DAILY 1-2X FOR THE PAST SEVERAL WEEKS SINCE LARGE OUTAGE IN AREA SAID HE WAS TOLD BY A RETIRED CMP LINE WORKER, ALL THE EQUIPMENT NEES TO BE CHANGED OUT IN THIS TRAILER PARK, SAID HE GETS INTERFEARENCE ON HIS HAM RADIO, SAYS CMP EQUIPMENT IS TO BLAME CUST UNHAPPY WITH POWER GOING OUT ALL THE TIME. STATES THE END OF HER RD FED BY RT3 DOESN'T LOSE POWER BUT HER END DOES. WANTS TO DISCUSS HAVING WHOLE ROAD FED BY RT 3 SIDE. PLEASE CALL CUST AT CUST CLAIMS HE HAS LOST POWER SEVERAL TIMES OVER THE LAST FEW DAYS. HE STATES IS EXPERIENCING QUICK POWER OUTAGES EACH DAY. PLEASE INVESTIGATE AND FOLLOW-UP W CUST. WOULD LIKE A CALL TO DISCUSS WHY HAS LOST PWR 3 TIMES THIS WEEK AND HAS CONCERN BECAUSE TOMORROW IS GOING TO BE HOT AND HER HUSBAND HAS HEALTH ISSUES. SD THAT HE & HIS NEIGHBORS HAVE HAD VOLTAGE ISSUES/SD THIS HAS HAPPENED FOR YEARS/LOOSES POWER ALOT/HAS REPLACED THOUSANDS OF DOLLARS WORTH OF APPLIANCES/SD THE METER IS GLOWING AND HOT TO CONNECTIONS HAVE BEEN TIGHTENED, WILL MONITOR PQ NO RECLOSER ACTION IN LAST 2 WEEKS; CUSTOMER WILL MONITOR REPLACED SET OF INSULATORS AT S/S ATTRIBUTING TO NOISE. PENDING, WORK ONGOING UPGRADING SIZE OF TRANSFORMER, CUSTOMER IS A GROWER. REVIEWED OUTAGE INFORMATION WITH CUSTOMER PMI SHOWS NO SIGNS OF LOW VOLTAGE; CUSTOMER SAYS ALL GOOD. Resolution Note TAMRA PIERCE BILLIE J GLYNN 12/1/2016 3/3/2016 19 RECLOSURE KICKS OUT DAILY- CUST STATES SHE HAS LOST APPLIANCES- OFFERED RISK MANG H# DECLINED AT THIS TIME- CONNECTIONS CHECKED/GOOD ON CMP SIDE Comment TAMRA PIERCE NICHOLAS M DEROSE TAMRA L PIERCE 7/14/2016 7 CUSTOMER SAYS THEY HAVE MULTI POWER SURGES DAILY & HAS FOR A WHILE NOW. HAS TROUBLESHOOTED BUT NOT ABLE TO FIND A REASON. PLEASE LOOK INTO. THANK YOU! NOT #10300316585 TO CHECK TRANSFORMER & SERVICE CONNECTIONS Days To Resolve TAMRA PIERCE CHRISTOPHER G DWELLE 1/4/2016 TAMRA L PIERCE 8/26/2016 11 PLEASE INVESTIGATE CUSTOMERS POWER QUALITY CONCERNS. SEE CUSTOMERS EMAIL IN THE CONTACT LOG DESCRIBING OUTAGES. PLEASE FOLLOW-UP WITH CUSTOMER TIGHTENED CONNECTIONS TRANSFORMER Date Resolved TAMRA PIERCE APRIL MAE COOPER 6/25/2016 TAMRA L PIERCE 10/3/2016 6 CUST POWER GOES OFF AND ON WHEN WIND BLOWS, ADV POSSIBLE RECLOSER LIMB ON LINE, EXPLAINED RECLOSER AND PLACED WMS ORDER Resolved by TAMRA PIERCE JENNIFER R HETHERINGTON 8/19/2016 TAMRA L PIERCE 1/5/2017 5 Date Taken TAMRA PIERCE KELLEY A ST MICHEL 9/22/2016 TAMRA L PIERCE 1/18/2016 Taken by TAMRA PIERCE JENNIFER CARVES 12/30/2016 RHONDA L PERKINS Account TAMRA PIERCE NICHOLAS M DEROSE 1/13/2016 Advisor TAMRA PIERCE SELENA CHASE 12/31/2016 RHONDA PERKINS Taken by 5/16/2016 Date Taken RHONDA L PERKINS RHONDA L PERKINS 12/22/2016 8/8/2016 5/23/2016 0 8 17 7 STILL HAS ONGOING FLICKERING EVEN AFTER MTR CHANGE-CONCERNED WITH FIRE.ALSO STATED XFORMER IS SUPPOSED TO BE MOVED-STILL ASKING US TO CHECK,FEELS MAYBE ANALOG MTR MAY RESOLVE ISSUES-SENT WMS ORDER CUST CALLING TO COMPLAIN ABOUT THE QUALITY OF SERVICE AND CUSTOMER SERVICE HE IS RECEIVING DURING THE OUTAGE WHICH WAS OCCURING (2AM TO 3:12AM 12/20/16) WILL BE CALLING BACK TO SPEAK TO A SUPERVISOR. WANTS TO DISCUSS FREQUENT OUTAGES IN LEVANT. DISCUSS 12/4 & 12/11 CAUSE UNKNOWN AND POSSIBLE ANIMAL CONTACT CUSTOMER WOULD LIKE A CALL TO DISCUSS WHY HIS STREET HAS BEEN LOOSING POWER FREQUENTLY. OVER THE PAST 6 WEEKS HAS LOST IT EVERY WEEK FOR A PERIOD OF TIME AND HAS THIS ISSUE CAUSING THE CUSTOMER REQ TO SPK WITH THE DISTRICT LINE MANAGER FOR THE DOVER-FOXCROFT AREA REGARDING FLICKERING LIGHTS AND REPEAT OUTAGES - (NO RECORD OF FLICKERING LIGHTS) CUSTOMER ADAMENT TO SPK WITH TALKED WITH CUST OBC, VM LEFT FOR INCL MY DIRECT # TO C/B IF NEC DISCUSSED OUTAGES LEFT A MESSG FOR THE CUSTOMER WITH MY DIRECT # ON 7/22 A SEVERE STORM CAME THROUGH THIS AREA. OTHER OUTAGES HAVE OCCURED IN THE PAST MOST ARE WEATHER RELATED. I WANTED TO DISCUSS WITH THE CUSTOMER. RESOLVED - COULD NOT REACH Docket No. 2017-00046 Redacted Attachment 19 p 24 of 126 November 15, 2017 AUDREY YORK 7/22/2016 RHONDA L PERKINS 12/20/2016 6 CUST IS ALL SET Resolution Note RHONDA PERKINS BILLIE J GLYNN 12/14/2016 LINDA K BALL 4/12/2016 13 MICROWAVE BROKEN DUE TO POWER SURGES. LIGHT, FURNACE AND TOASTER OVEN ALSO BROKEN DUE TO POWER SURGES. HAD TO REPLACE TRANSFORMER AND SERVICE CABLE. WORK ORDER HAS SHORT OUTAGES ALMOST EVERY DAY-WHEN HE GETS IN ALL HIS EQUIPEMENT HAS REBOOT AND LOSES INFO-HURTING HIS BUSINESS. HAPPENS BEFORE HE COMES IN AND SOME TIMES DURING THE DAY-POWER OFF AND ON TALKED WITH CUST Comment RHONDA PERKINS BILLIE J GLYNN 12/20/2016 BRENDA L HENDRICKSON 6/13/2016 112 SUSPECTED RECLOSURE ACTION. PLACED WMS AS CUST CLAIMS IS EXPERIENCING SHORT OUTAGES EVERY DAY OVER THE LAST SEVERAL YRS. IS HAVING TO RESET ELECTRONICS EVERY DAY. PLS INVESTIGATE. Days To Resolve RHONDA PERKINS JOSEPHINE V HUNTER 4/6/2016 BRENDA L HENDRICKSON 9/21/2016 26 Date Resolved RHONDA PERKINS BRENDA L DORION 5/31/2016 BRENDA L HENDRICKSON 6/28/2016 Resolved by BRENDA HENDRICKSON ERIN M ALLEE 6/1/2016 BRENDA L HENDRICKSON Account BRENDA HENDRICKSON ANNE J MEADER 6/2/2016 Advisor BRENDA HENDRICKSON NICHOLAS M DEROSE GAVE CLAIM # BRENDA HENDRICKSON CUST SAYS THEY HAVE EXPERIENCED BRIEF INTERRUPTIONS FOR YRS. SAYS HER HUSBAD HAS CALLED MANY TIMES BUT DOESN'T GET ANSWERS. NEIGHBOR HAS THE SAME PROBLEM. IF DOESN'T GET RESOLVED CALLING A LAWYER. BAD TRANS FOUND ISSUE/BAD TRANS Docket No. 2017-00046 Redacted Attachment 19 p 25 of 126 November 15, 2017 42 CUST EXP RECLOSURE DAILY, ONGOING FOR OVER A YEAR. CUST WANTS TO KNOW WHAT IS CAUSING ISSUE. WANTS COMPENSATION FOR POOR POWER QUALITY. TALKED WITH CUST Resolution Note Resolved by 8/8/2016 41 CUSTOMER VERY UPSET W/ QUALITY OF POWER. STD HE AND EVERYONE IN THIS AREA HAS POOR POWER, LIGHTS ALWAYS FLICKERING, PWR GOES OFF & ON. PLEASE SEE COMPLAINT TEXT. Comment Date Taken BRENDA L HENDRICKSON 8/8/2016 14 TALKED WITH CUST Days To Resolve Taken by 6/27/2016 BRENDA L HENDRICKSON 7/13/2016 CUST STATES STILL HAVING FREQUENT OUTAGES. PLEASE REVIEW FREQUENCY AND DURATION OF OUTAGES AT HIS LOCATION. HE HAS STATED THE SQUIRRELS ARE CAUSING ISSUES. HE WOULD LIKE A "SQUIRREL GUARD" PUT Date Resolved JOSEPH GIUFFRIDA 6/28/2016 BRENDA L HENDRICKSON 69 LEFT MESSAGE WITH CUST Account BRENDA HENDRICKSON AMY MORRISETTE 6/29/2016 9/8/2016 CUST ADV IN LAST 2-3 WEEKS, FREQUENT INTERUPTION FOR SHORT PERIOD OF TIME. UNTIL NOW, RARELY LOST POWER AT LOC, POSSIBLE RECLOSURE ACTION, PLS INVESTIGATE. Advisor BRENDA HENDRICKSON JENNIFER CARVES BRENDA L HENDRICKSON 3 BRENDA HENDRICKSON 7/1/2016 7/8/2016 ERIN M ALLEE BRENDA L HENDRICKSON BRENDA HENDRICKSON 7/5/2016 LEFT MESSAGE WITH CUST/BAD TRANS AMY MORRISETTE CUSTOMER IS EXPERIENCING POWER QUALITY ISSUES AGAIN. HAPPENS EVERY YEAR AROUND THIS TIME 7-2614/ 6-29-15/ 7-7-16. LIGHTS WILL FLICKER OFF AND ON RESETS EVERYTHING IN THE HOME. BRENDA HENDRICKSON 32 7/7/2016 8/8/2016 APRIL MAE COOPER BRENDA L HENDRICKSON BRENDA HENDRICKSON RETURNED CALL BUT CUSTOMER DID NOT ANSWER BRENDA L HENDRICKSON REPORTS ONGOING FLICKERING LIGHTS BOTH HERE AND GREATER FRIENDSHIP. CREWS HAVE CHECKED BEFORE AND IT HAS NOT BEEN RESOLVED. PROBLEM IS FRUSTRATING. PLZ CHK AREA EQUIP & CALL. 7/9/2016 31 ROBERT MULLER 7/20/2016 8/9/2016 BRENDA HENDRICKSON BRENDA L HENDRICKSON 15 FOUND ISSUES AND FIXED. PROBLEM RESOLVED 7/15/2016 8/2/2016 CUST HAS MANY POWER OUTAGES WHEN IT RAINS AND IT HAS HAPPENED TO HER NEIGHBORS AS WELL. CUST WOULD LIKE SOMEONE TO LOOK INTO WHY SHE KEEPS LOSING POWER. AMY DYER BRENDA L HENDRICKSON 8 5 BRENDA HENDRICKSON 7/18/2016 8/2/2016 LEFT MESSAGE JESSICA BREWER BRENDA L HENDRICKSON 31 HAVING RECLOSURE, MOSTLY DURING STORMS, EXPLAINED THAT IT WAS TYPICAL TO SEE IT DURING STORMS SAYS IT HAS RUINED A ROUTER AND IT IS FRUSTRATING AND DOESN'T WANT BRENDA HENDRICKSON 7/25/2016 9/30/2016 TALKED WITH CUST JACOB M VIOLETTE BRENDA L HENDRICKSON CUST HAS CALLED MULTIPLE TIMES THE LAST FEW WEEKS REGARDING HAVING TO RESET CLOCKS. SENT WMS TO INVESTIGATE BRENDA HENDRICKSON 8/30/2016 WE WILL INSTALL LARGER TRANS TABITHA L SOUZER CUST HAVING FLICKERING/BLINKING LIGHTS/ WE ALREADY CHECKED XFORMER/CUST REQ VOLTAGE RECORDER BE INSTALLED/ REF TO LINE BRENDA HENDRICKSON Date Resolved 13 STATED HAS LOST POWER THE LAST THREE WEEKS FOR AT LEAST AN HOUR EACH TIME SAP SL COMPLIANT:10300281598- SHOWS AS COMPLETED, CUST HAS CALLED BACK MULTIPLE TIMES SINCE ORIGINAL ORDER 9/13, CUST VERY UPSET, STATES LIGHT STILL ISNT WORKING-SEE TEXT TALKED WITH CUST DISCUSSED OUTAGES TALKED WITH CUST Docket No. 2017-00046 Redacted Attachment 19 p 26 of 126 November 15, 2017 Resolved by 11/16/2016 5 STATES HAS OUTAGES ABOUT EVERY MONTH OR TWO, CONCERNED WITH FREQUENT OUTAGES. Resolution Note Date Taken BRENDA L HENDRICKSON 11/17/2016 1 RETURNED CALL BUT CUSTOMER DID NOT ANSWER Comment Taken by 11/3/2016 BRENDA L HENDRICKSON 11/18/2016 CUST WANTS BROUGHT TO MANAGEMENTS ATTENTION HE HAS LOST POWER 173 TIMES IN 12 YEARS, USUALLY FOR 4 DAYS AT A TIME. FEELS CMP NEEDS TO FIND ISSUE AND CORRECT OR REROUTE HIS POWER. SEE TEXT FURTHER NOTES. Days To Resolve LAUREN RODERIGUE 11/12/2016 BRENDA L HENDRICKSON 22 Account BRENDA HENDRICKSON DEBRA D HYLER 11/17/2016 2/2/2016 TALKED WITH CUST Advisor BRENDA HENDRICKSON JOSHUA WILLIAM HARFORD BRENDA L HENDRICKSON CUST CONCERNED ABOUT THE MANY OUTAGES WE HAVE HAD THIS YEAR, UNHAPPY WITH CMP SERVICE AND FREQUENCY OF OUTAGES BRENDA HENDRICKSON 1/11/2016 9 TERRI A MACDONALD 1/29/2016 BRENDA HENDRICKSON BRENDA L HENDRICKSON APPOLIGISED 1/20/2016 UPSET ABOUT THE RESTORATION TIME SELENA CHASE 0 BRENDA HENDRICKSON 4/5/2016 DEBRA D HYLER BAD UNDERGROUND 11/17/2016 4/5/2016 CUST STATES POWER HAS GONE OUT 3 TIMES SINCE 11/14, TODAY IS 11/17. BLINKS A COUPLE TIMES THEN POWER GOES OUT. MONDAY AND TUESDAY POWER WAS OUT A COUPLE HOURS EACH. IT JUST WENT OUT AT APPROX 2:30PM TODAY MULTIPLE ATTEMPTS, NO RESPONSE FROM CUSTOMER DEBRA D HYLER 5 POWER FLICKERS OFF THEN BACK ON, HAPPENED MULTIPLE TIMES, PLACED WMS RECLOSER BRENDA HENDRICKSON 11/22/2016 212 THERESA C CLOUTIER 9/15/2016 BRENDA HENDRICKSON BRENDA L HENDRICKSON SARAH REBECCA BRIGGS 3/16 NOT UNEXPLAINED RECL OPS. CUST UNDERSTANDS. 2/16/2016 LOST PWR AGAIN TODAY,CLOCKS BLINKING, RESET EQUIPMNT.STATES DO NOT COME TO HOUSE & PULL HIS MTR THAT WAS REPLACED 11/28/15.ONGOING ISSUE . VERY DISSATISFIED. WANTS RESOLVED. APPOLIGISED, GAVE $25 CREDIT SELENA CHASE 12 CUSTOMER UPSET THAT THEY LOST POWER FOR POLE REPLACEMENT WITHOUT NOTICE, BREANNA PIERCE 3/28/2016 12 SWITCHED TO DIFFERENT CIRCUIT, NO FURTHER PROBLEMS 3/16/2016 7/18/2016 STATED THAT HAS LOSS PWR SEVERAL TIMES IN THE LAST 2 WEEKS, HAPPENS JUST LONG ENOGH TO RESET EVERYTHING. WE HAVE REPLACED THE XFORMER. HAPPENDS SEVERAL TIMES A DAY. HAS BEEN TOLD ITS SQUIRRELS TERRI A MACDONALD TASHA N RAYMOND SARAH REBECCA BRIGGS 28 BREANNA PIERCE 7/6/2016 8/15/2016 REFERRED TO LINE SUP. NO CALLS BACK FROM CUST ROXXIE M BROCHU SARAH REBECCA BRIGGS CUST LOSING POWER IN THE MORNING HOURS AND ONE MORNING LOST THE USE OF A PERSONAL COMPUTER. CUST WOULD LIKE SOMEONE TO LOOK INTO WHY SHE KEEPS LOSING POWER, SHE HAS A BUSINESS AT THIS LOCATN. BREANNA PIERCE 7/18/2016 148 AMANDA E SY 12/27/2016 BREANNA PIERCE TASHA N RAYMOND AMY DYER 8/1/2016 BREANNA PIERCE BREANNA PIERCE BREANNA PIERCE JENNIFER R HETHERINGTON BARBARA GOULD BILLIE J GLYNN Taken by 9/12/2016 9/12/2016 8/25/2016 8/15/2016 Date Taken RHONDA L PERKINS RHONDA L PERKINS RHONDA L PERKINS SARAH REBECCA BRIGGS RHONDA L PERKINS 9/27/2016 9/19/2016 9/19/2016 9/19/2016 9/20/2016 8/29/2016 3 4 7 7 7 26 14 CUST REPORTS STILL EXPERIENCING SHORT FREQUENT OUTAGES. SEE CUST EMAIL IN CONTACT LOG AND INVESTIGATE. CUST HAS SMALL BUSINESS,DOG GROOMING OUT OF HOUSE. CONCERNED # OF PWR OUTAGES & ALSO SOMETIMES SHE IS THE ONLY ONE THAT WILL BE OUT, GOES OUT ALOT. WANTS LOOKED INTO. CUSTOMERS REPORTED POWER QUALITY COMPLAINT. PLEASE INVESTIGATE. CUST FLICKERING POWER 2 TO3X A DAY - 10XS SINCE LIVING IN HOME UNIT 17 SAME THING SENT WORK REQUES TO INVESTIGATE RECLOSURER ACTION FOR THE PAST FEW WEEKS ALMOST EVERYDAY. IT IS A HASTLE FOR HIM AND WANTS TO KNOW WHY SUSPECTED RECLOSURE ACTION. ANDREW HAS REPORTED 4X IN THE PAST 2 WEEKS THAT HE HAS HAD BRIEF INTERRUPTTION IN SERVICE AND HAS TO RESET HIS CLOCKS EVERYTIME THAT HAPPENS CUST HAS BEEN DEALING WITH LOW VOLTAGE & POWER OUTAGES FOR SEVEARL DAYS/ WERE TOLD THAT SUBSTATION ISSUES WOULD BE FIXED BY 8/24 EVENING/SD THEY HAVE LOST POWER AGAIN TODAY/LOOSING VOLTAGE OVER & TENANT IS STATING ENTIRE BLDING HAVING RECLOSURE ACTION MULT TIMES A WEEK. PROP MGR STEPH WOULD LIKE A CALL TO DISCUSS .THANKS Comment SHORT OUTAGE FOR MAINTANANCE WORK TO FIX PROBLEMS FOUND. RESOLVED CALLED CUST, NO ISSUES SINCE 9/19/16 REVIEWED OUTAGE INFO/LINE DEPT WILL LOOK @ SERVICE TO CUST FAILED URD RESOLVED RESOLVED BAD URD BAD UNDERGROUND CABLE BAD URD CUSTOMERS CONCERNS ARE SATISFIED, PROBLEM HAS BEEN FIXED NO RETURN CALL FROM CUSTOMER Resolution Note Docket No. 2017-00046 Redacted Attachment 19 p 27 of 126 November 15, 2017 BREANNA PIERCE BILLIE J GLYNN 9/12/2016 RHONDA L PERKINS 10/3/2016 0 CUST REPORTS SHORT POWER INTERRUPTIONS HAPPENING SEVERAL TIMES WEEKLY. STATES IT HAS BEEN HAPPENING FOR SEVERAL MONTHS. PLEASE SEE CUST EMAIL IN CONTACT LOG AND INVESTIGATE. Days To Resolve BREANNA PIERCE LINDA A PURINGTON 9/23/2016 TAMRA L PIERCE 10/7/2016 12 CALLED AND EXPLAINED TWO OUTAGES TREE/LOAD Date Resolved BREANNA PIERCE NICHOLAS M DEROSE 9/30/2016 NICHOLAS M DEROSE 10/19/2016 CUST REPORTS POWER QUALITY ISSUES. PLEASE RESEARCH AND FOLLOW-UP W CUST. CIRCUIT 613D1 HAD LOAD ISSUE 10/30/16. Resolved by BREANNA PIERCE TERRI A MACDONALD 10/7/2016 RHONDA L PERKINS 19 Account BREANNA PIERCE NICHOLAS M DEROSE 10/7/2016 11/23/2016 Advisor BREANNA PIERCE NICHOLAS M DEROSE RHONDA L PERKINS BREANNA PIERCE 11/4/2016 REVIEWED OUTAGE INFO W/ CUST. NICHOLAS M DEROSE CUST CALLING REGARDING OUTAGE. STATES 3RD TIME IN PAST FEW WKS. LOSES PWR OFTEN. ONLY THE 15 PEOPLE IN HER NEIGHBORHOOD LOSE PWR. WANTS TO KNOW REASON FOR OUTAGES. PLS CONTACT CUSTOMER. BREANNA PIERCE 7 11/14/2016 11/21/2016 ROXXIE M BROCHU TAMRA L PIERCE BREANNA PIERCE Asked John To Keep Me Updated, Could Be Generator Cycling SARAH BRIGGS SAYS LOOSES POWER EVERY SUNDAY AT 7:30AM RIGHT ON THE NOSE. NEEDS TO HAVE PEOPLECOME IN AND RE SET BOILERS ETC. WANTS TO KNOW WHY ITS 12/2/2016 42 APRIL MAE BARNES 1/13/2017 BREANNA PIERCE JENNIFER MAZZARO BREANNA PIERCE JACOB M VIOLETTE JENNIFER CARVES CINDY MORRELL 7/7/2016 6/30/2016 1/28/2016 12/30/2016 SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS RHONDA L PERKINS 12/5/2016 9/20/2016 7/12/2016 9/20/2016 4/6/2016 1/16/2017 65 146 74 5 82 69 17 ANDREW WANTS TO DISCUSS WHY HE KEEP LOOSING PWR. GAVE HIM DREM ON 8/16 OUTAGE. HAS LOST ALL APPLIANCES IN PAST AND WANTS RESOLVED CUST HAS HAD ALARM CLOCKS AND OTHER ITEMS RESET IN THE MORNING FOR THE PAST THREE WEEKS, SENT WORK, PLEASE INVESTIGATE CUSTOMER HAS BEEN EXP TEMP LOSS OF POWER FOR THE LAST 3 WEEKS, 1X A WEEK. HE HAS SENSITIVE EQUIPMENT IN HIS AUTO SHOP AND THE BRIEF INTERRUPTIONS CAUSE ISSUES W/IT. CUSTOMER HAS LIVED HERE FOR TWO MONTHS, EXPERIENCES POWER INTERRUPTIONS 2-3X PER WEEK. PLS INVESTIGAGE CUST STATES VOLTGE RECORDER INSTALLED 2ND/3RD WEEK OF JUNE STILL HAS NOT RECV'D RESULTS PLEASE MAKE CONTACT WITH CUSTOMER WITH RESULTS ASAP CUST HAS CALLED LAST MONTH TO REPORT RECLOSURE HAPPING MULTIPLE TIMES IN DAY. CUSTOMER STATED IT IS STILL HAPPENING BUT NOW ONCE A WEEK. SENT WMS TO INVESTIGATE STD POLE RMVD IN FRONT OF BUSINESS, NEW BUSINESS IN INNXT DOOR NOW & EVERY SINCE @ 20 MINS OF 9AM EVERYDAY HIS RADIO GOES OUT & SO DOES HIS NGHBRS. STD ELEC ADV WE NEED TO PUT A FILTER CUST FEELS LIKE EVRYTIME THE WIND BLOWS THEY LOOSE POWER. CUSTOMER UPSET THAT WHEN THE POWER GOEWS OUT IT TAKES MORE THEN 5 HOURS TO RESTORE POWER. WOULD LIKE TO HAVE TRANSFORMERS INVESTIGATED & Comment ADVISED CUSTOMER WE REPLACED FUSE TO CALL IF STILL EXPERIENC ADV OF CAUSES OF OUTAGES AND DURATION - INSPECTING CIRCUIT ATTEMPTED TO CONTACT CUSTOMER, NO RESPONSE WE TIGHTENED CONNECTIONS AT THE POLE, NO RESPONSE FROM CUST ATTEMPTED TO REACH CUSTOMER, NO RESPONSE MAILED VOLTAGE INFO, CUSTOMERS SERVICE IMBALANCED ON PANEL ATTEMPTED TO CONTACT CUSTOMER, NO RESPONSE INTERFERENCE COMING FROM CUSTOMER'S NEW LIGHTING Attempted to make contact twice no return call - reason heavy winds and snow fall - many outages in the area Resolution Note Docket No. 2017-00046 Redacted Attachment 19 p 28 of 126 November 15, 2017 JENNIFER MAZZARO KIRSTEN DINGUS 7/8/2016 SARAH REBECCA BRIGGS 9/16/2016 139 GERNOLD NISIUS /SL TECH , VERY UPSET OVER TEMP LOSS OF POWER AT LEAST 1X EVERY WEEK. HE FEELS IT HAPPENS MORE IN SUMMER TIME, THINKS THE TRANSFOERMER IS TOO SMALL , IT EFFECTS HIS EQUIPMENT IN HIS CUST ADV NO PROBLEMS FOR SOME TIME Days To Resolve JENNIFER MAZZARO APRIL MAE COOPER 7/12/2016 SARAH REBECCA BRIGGS 1/3/2017 109 CUSTOMER REPORTS LOST POWER NIGHTLY FOR THE LAST COUPLE WEEKS. HAS CPAP IN THE HOME. OPENED WORK ORDER TO INVESTIGATE Date Resolved JENNIFER MAZZARO APRIL MAE BARNES 7/13/2016 SARAH REBECCA BRIGGS 12/6/2016 26 Resolved by JENNIFER MAZZARO CHRISTOPHER A SPENCE 8/17/2016 SARAH REBECCA BRIGGS 9/21/2016 Date Taken JENNIFER MAZZARO BILLIE J GLYNN 8/19/2016 SARAH REBECCA BRIGGS Taken by JENNIFER MAZZARO APRIL MAE BARNES 8/26/2016 Account JENNIFER MAZZARO SCOTT E WARD Advisor JENNIFER MAZZARO Taken by 10/28/2016 Date Taken SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS 1/13/2017 1/9/2017 1/13/2017 52 53 49 78 POSSIBLE RECLOSURE ISSUES AT LEAST 3X THIS MONTH/WHEN THIS HAPPENS HIS HEATING SYSTEM DOESNT COME RIGHT BACK ON/IF NOT HOME WILL CAUSE BIG PROBLEMS/SD IF NO RETURN CALL AND NOT ADDRESSSED HE IS GOING CUSTOMER IS AN ELECTRICIAN AND HAS CHECKED INTERNAL. CUST IS LOSING POWER 2-3 TIMES WEEKLY OVER LAST COUPLE MONTHS. POWER FLICKERS QUICKLY. NO PATTERN, BUT MOSTLY AT NIGHT. PLS INVESTIGATE. POWER OUT THIS AM, WANTS COMPLAINT FOR COUPLE MONTHS, LOSES POWER, POWER SURGES. HAS LOST 2 CATV MODEMS, SO HAVE NEIGHBORS. ONGOING ISSUES, PLEASE INVESTIGATE & DISCUSS W/ CUSTOMER CUST UPSET OVER FREQUENT OUTAGES & BRIEF, SECOND-LONG POWER BLIPS THAT MAKE THEM RESET ALL THEIR EQUIPMENT. PLEASE READ DISPUTE TEXT AND CONACT CUST WITH INFO Comment CUSTOMER TOLD LINE HAS 34 BREAKS, CUSTOMER UPSET ABOUT HOW MANY TIMES THEY LOOSE POWER AT HOME. REQUEST TO KNOW IF LINE WILL EVER BE REPLACED AS OUTAGES ARE CONSTANT DUE TO WEATHER. CALL TRIMMING AND ANIMAL GUARDS ARE HELPING, CUSTOMER SATISFIED FULL CIRCUIT INSPECTION, CUST SATISFIED WE ARE WORKING ON IT Contacted Customer To Adv Of Full Circuit Inspection Advised Customer Of Full Circuit Inspection And Trim Cycle FULL CIRCUIT INSPECTION, NO RESPONSE FROM CUSTOMER Advised Line Inspection Is Done, Adv Of Outages In Area Docket No. 2017-00046 Redacted Attachment 19 p 29 of 126 November 15, 2017 DARRYL G ARNOLD 11/21/2016 SARAH REBECCA BRIGGS 1/13/2017 40 CONCERNED WITH THE # OF TIMES THAT THE POWER GOES OUT. STATED THAT THE XFORMER KEEPS TRIPPING. HAPPENDS A FEW TIMES A YEAR. CHANGED CONNECTIONS AND LIGHTNING ARRESTOR Resolution Note JENNIFER MAZZARO ROBERT MULLER 11/22/2016 SARAH REBECCA BRIGGS 1/9/2017 86 STATED POWER GOES OUT SEVERAL TIMES A MONTH AND WOULD LIKE TO HAVE HER LINES CHECKED Days To Resolve JENNIFER MAZZARO TERRI A MACDONALD 11/23/2016 SARAH REBECCA BRIGGS 9/7/2016 173 SCANNER INSTALLED, ADV WE ARE DOING HIGH LEVEL INSPECT Date Resolved JENNIFER MAZZARO NICHOLAS M DEROSE 11/30/2016 12/5/2016 CUST REPORTS EXPERIENCING SHORT OUTAGES EACH DAY OVER THE LAST SEVERAL WEEKS. CUST DESCRIBES THE SHORT OUTAGES AS HARD OFF AND ON LASTING A FEW SECONDS. PLEASE INVESTIGATE Resolved by JENNIFER MAZZARO BARBARA GOULD 6/13/2016 SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS 202 Account JENNIFER MAZZARO AMANDA E SY 6/15/2016 1/3/2017 Advisor JENNIFER MAZZARO DEBRA D HYLER SARAH REBECCA BRIGGS WILL INSTALL SCANNER, CLAIM ALREADY DENIED JENNIFER MAZZARO 6/15/2016 CUST STATING HAS HAD TO REPLACE MOTHERBOARD 2X ON FIRE PANEL IN BLDG DUE TO POWER SURGES. OVER $8000.00 IN CLAIMS TO INS CO. HAS PUT IN CLAIM TO CMP, DENIED AND CLOSED AT BEGINING OF YEAR. ADDL NOTES NICHOLAS M DEROSE 61 JENNIFER MAZZARO 9/7/2016 reached out to customer, asked to contact me if continues 9/27/2016 7/8/2016 STATED LOSES POWER ON WEEKENDS BUSY RESTRAUNT CAN'T AFFORD TO LOSE POWER PLSE INVESTIGATE AMY MORRISETTE 109 JENNIFER MAZZARO 1/13/2017 DEBRA D HYLER SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS JENNIFER MAZZARO 1/13/2017 78 94 CUST HAS CONCERNS ABOUT FREQUENCY & DURATION OF OUTAGES; PREVIOUSLY LIVED IN KENNEBUNK & HAD VERY FEW AS COMPARED TO KBKPORT. SEE TXT CUST HAS CALLED MULTIPLE TIMES TO REPORT LOSING POWER A FEW TIMES A DAY. CHECKED VOLTAGE YESTERDAY BUT ISSUE IS CUST LOSING POWER. SENT WMS TO INVESTIGATE FULL CIRCUIT REVIEW, CUSTOMER HAS NOT RETURNED MY CALL Advised Full Circuit To Be Trimmed This Year Discussed Recloser And Also Other Outages Docket No. 2017-00046 Redacted Attachment 19 p 30 of 126 November 15, 2017 Date Taken SARAH REBECCA BRIGGS 1/13/2017 74 VALERIE HAS CALLED AND REPORTED POWER OUTAGE EVERY SUNDAY FOR THE MONTH OF OCTOBER. SHE LOSES POWER BETWEEN 10 AM AND NOON TIME. PLEASE INVESTIGATE AND GET BACK TO THE CUSTOMER SEE CONTACT LOG FOR CUST EMAIL REPORTING OUTAGES OVER THE LAST 2 MONTHS. PLEASE INVESTIGATE ADV CAUSED BY TREE, BUT WE ARE LOOKING AT CIRCUIT Resolution Note Taken by 10/12/2016 SARAH REBECCA BRIGGS 1/13/2017 52 EMAILED TO ASK WHY THEY LOST POWER AGAIN DURING THE NIGHT OF 11/15/16. HAS REPORTED NUMEROUS OTHER OUTAGES PRIOR SECOND COMPLAINT OPEN-HAVE SCANNER INSTALLED Comment JACOB M VIOLETTE 10/28/2016 1/9/2017 14 CUST CALLED IN TO STATE THAT HE AS WELL AS ALL HIS NEIGHBORS ARE STILL CONTINUING TO HAVE POWER QUALITY ISSUES, LOSING POWER MULTIPLE TIMES A WEEK. HE AND HIS NEIGHBORS HAVE DECIDED TO GO FORWARD CONNECTIONS TIGHTENED SCANNER INSTALLED Days To Resolve JENNIFER MAZZARO MARY F TURNER 11/1/2016 SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS 12/6/2016 93 CUSTOMER IS NOW LOSING POWER AS HE HAD BEFORE AND WOULD LIKE SOMEONE TO COME OUT AND FIX THE PROBLEM. HE ADV HE AND HIS NEIGHBORS HAVE LOST POWER OVER 9 TIMES IN THE PAST WEEK AND IS VERY UPSET. Date Resolved JENNIFER MAZZARO CINDY MORRELL 11/18/2016 SARAH REBECCA BRIGGS 5/2/2016 78 CUST WAS TO GET MORE INFORMATION TO US, NO RESPONSE Resolved by JENNIFER MAZZARO NICHOLAS M DEROSE 11/22/2016 SARAH REBECCA BRIGGS 6/10/2016 WOULD LIKE A CALL BCK TO DISCUSS CONTINUED OUTAGES AND LOSS OF ROUTER AND OTHER APPLIANCES. Account JENNIFER MAZZARO JOSHUA WILLIAM HARFORD 1/30/2016 SARAH REBECCA BRIGGS 127 Advisor JENNIFER MAZZARO JENNIFER R HETHERINGTON 3/24/2016 12/6/2016 ADVISED CUST ANIMAL CONTACT , HAS MY CONTACT INFORMATION JENNIFER MAZZARO AMY DYER SARAH REBECCA BRIGGS JENNIFER MAZZARO 8/1/2016 MADE SEVERAL ATTEMPTS TO CONTACT, NO RETURN CALL BILLIE J GLYNN CUST CLAIMS HOME WAS HIT BY LIGHNING LAST SUMMER AND THEY CONTINUE TO EXPERIENCE POWER QUALITY ISSUES. CUST CLAIMS SEVERAL APPLIANCES HAVE BEEN REPLACED AND STILL NEED REPLACEMENT. JENNIFER MAZZARO 26 8/12/2016 9/7/2016 NICHOLAS M DEROSE SARAH REBECCA BRIGGS JENNIFER MAZZARO EXPLAINED RECLOSER OPERATIONS. RESOLVED AUDREY YORK CUST REPORTING BRIEF POWER OUTAGES - POSSIBLE RECLOSURE 10/18/2016 0 AUDREY YORK 10/18/2016 JENNIFER MAZZARO 1/3/2017 CUST WAS CURIOUS HOW MANY OUTAGES, NOT A COMPLAINT SARAH REBECCA BRIGGS CUST REPORTS HAVING FREQUENT POWER OUTAGES SINCE MAY. SEE HER EMAIL IN THE CONTACT LOG AND PLS INVESTIGATE. 12/13/2016 21 NICHOLAS M DEROSE JENNIFER MAZZARO 1 DICK ADAMS DISC/W CUST NO ISSUES ON CIRC.. 3/3/2016 RECLOSER, LAST 2 NIGHTS POWER FLICKERS GOES OUTAND THEN COMES BACK ON PLACED WMS RECLOSER SANDRA L MILLIKEN SELENA CHASE 3/2/2016 VACANT Docket No. 2017-00046 Redacted Attachment 19 p 31 of 126 November 15, 2017 VACANT VACANT HEIDI J DANNA AMY DYER JENNIFER CARVES 11/29/2016 10/28/2016 8/28/2016 4/13/2016 SUZANNE L BUSSIERE SUZANNE L BUSSIERE SUZANNE L BUSSIERE SUZANNE L BUSSIERE SANDRA L MILLIKEN 12/16/2016 12/13/2016 12/5/2016 11/15/2016 9/19/2016 4/19/2016 4 7 6 18 22 6 HAS BEEN LOOSING PWR TO FREQUENT OVER THE PAST 4 YEARS. WANTS TO DISCUSS WHY PLEASE INVESTIGATE FREQUENT OUTAGES. CONCERNED THEY MAY BE CAUSE DAMAGE TO THEIR DIGITAL EQUIPMENT CUST STATES THEY LOOSE POWER ALL THE TIME/LOST POWER ON SUNDAY 12/11 12/11AND AGAIN TODAY 12/12 AND THAT IS UNACCEPTABLE/SD THE NEIGHBORHOOD IS ALWAYS THE ONE OUT IN FREEPORT/SD SOMETHING NEEDS TRANSFORMER KEEPS TRIPPING WOULD LIKE TO HAVE SOMEONE CHECK TO WHY THIS KEEPS HAPPENS CALLED IN TODAY TO PLACE A COMPLAINT REGARDING HIS SERVICE-- SEE INSIDE TX COMPLAINT CONCERNING RECENT OUTAGES OUTAGE 4TH, 12TH, AND TODAY 28TH HEARD TRANSFORMER EXPLODE ALL THREE TIMES CUST IS LOSING POWER FREQUENTLY AND WORKS FROM HOME WHICH MAKES WORKDIFFICULT, PLEASE LOOK INTO WHY CUST KEEPS LOSING POWER. STD LST PWR YSTRDY FOR 5 MINS & THEN AGAIN TODAY, LONG ENGH TO SHUT DWN ALL THEIR EQUIP. SETH NOT HPPY. WNTS TO KNW WHY PWR WENT OUT. STD SAW CMP WRKING PRIOR TO OUTAGE YSTRDY. SEE ADVISED CUSTOMER REPAIRS MADE LINE SUPERVISOR R ADAMS LEFT MSG FOR CUST - REPAIRS MADE LEFT MESSAGE 12/27, NO RETURN CALL LINE SUPERVISOR R ADAMS SPKE WITH CUSTOMER, REPAIRS MADE PER DICK ADAMS ALL A/C NO CONTROL LINE SUPER IS WORKING WITH CUSTOMER LEFT MESSAGE ON TWO SEPERATE TIMES CUSTOMER HAS LOST POWER 2 IN LAST 2 MONTHS A/C LEFT MESSAGE TOM SANSOUCI DISCUSSED OUTAGES W/CUST Resolution Note VACANT MEGAN E BRAGDON 12/6/2016 SARAH REBECCA BRIGGS 4 PLEASE FOLLOW UP WITH CUSTOMER REGARDING PERCIEVED PATTERN OF OUTAGES. REPLACED TRANSFOER AND PUT IN BIGGER FUSE Comment VACANT DEBRA D HYLER 12/12/2016 12/16/2016 19 STD W/ EVERY BIG STORM XFORMER ALWAYS TRIPS & THEY LOSE POWER. STD LINEMEN LOOKED @ W/ HIM LAST YEAR & STD SIMPLE RESET. MIKE WANTS US TO LOOK INTO TO TO PRVNT THIS FRM HPPNGN EVERY EQUIPMENT FAILURE Days To Resolve VACANT BARBARA GOULD 12/12/2016 1/3/2017 6 WITHIN LAST WEEK, POWER GOING ON AND OFF A FEW TIMES A DAY, ADV POSSIBLE RECLOSER, CUST WANTS CMP TO CHECK IT OUT EQUIPMENT FAILURE Date Resolved VACANT NICHOLAS M DEROSE 12/12/2016 TASHA N RAYMOND SARAH REBECCA BRIGGS SARAH REBECCA BRIGGS 1/5/2017 1 HAS BEEN EXPERIENCING RECLOSER ACTION 3 TIMES IN THE PAST WEEK (WORKS FROM HOME) AND WLD LIKE SOMEONE TO CHK FOR INTERFERENCE Resolved by VACANT BILLIE J GLYNN 12/15/2016 SUZANNE L BUSSIERE 1/7/2016 1 Date Taken VACANT NICHOLAS M DEROSE 12/30/2016 BRENDA L HENDRICKSON 1/7/2016 Taken by VACANT JENNIFER CARVES 1/6/2016 BRENDA L HENDRICKSON Account VACANT SELENA CHASE 1/6/2016 Advisor TASHA RAYMOND CHELSEY D WALKER 1/16/2017 TASHA RAYMOND SUBMITTED BY EMAIL. STATES WMS ORDER RESOLVED AS INSIDE TROUBLE IS DUE TO FAULTY INSTALLATION OF SMART METER. NO ISSUES Resolution Note SEE MPUC COMPLAINT OPENED 2/2/16 CASE#0156, PUC FOUND CUSTOMER NEEDS TO MAKE REPAIRS TO THEIR METER ENCLOSURE Docket No. 2017-00046 Redacted Attachment 19 p 32 of 126 November 15, 2017 24 RECLOSER, CUST STATED HAS UNDERGROUND LINE, ADV RECLOSER ACTION AND PLACED WMS FAILED CUTOUTS Comment 2/22/2016 22 CUSTOMER WAS UPSET DUE TO POWER INTERUPTIONS FOR 3 CONSECTUTIVE DAYS THIS WEEK. (SEE TXT) WILL RECORD FUTURE EVENTS Days To Resolve MARY F TURNER 2/23/2016 26 THIS IS A CURB MFG PLANT. THEY HAVE BEEN EXP FLICKERING LIGHTS FOR SEVERAL WEEKS, VERY INTERMITTENT. 2X PER WK ON AVERAGE , THIS SHUTS THE EQUIPMENT DWN WHEN PWR FLICKERS. NO FURTHER CALLS AFTER TRIM Date Resolved BRENDA L HENDRICKSON 4/19/2016 1 REPORTS LOOSING POWER 1X PER WEEK IN THE MORNING. NOT SURE IF NEIGHBORS ARE EXP THIS BUT SHE DID MENTION POWER HAS BEEN RUN TO A QUARRY DOWN THE ROAD, WONDERING IF THEY ARE PUT CUST ON OWN XFORMER 10/25 Resolved by JOSHUA WILLIAM HARFORD TASHA N RAYMOND 7/13/2016 124 CUST IS STILL HAVING ISSUES AND THE LINEWRKER SUGGESTED A VOLTAGE RECORDER BE INSTALLED SO HE WOULD LIKE ONE INSTALLED. D. HEMINGWAY MET WITH CUSTOMER Date Taken TASHA RAYMOND SELENA CHASE 3/24/2016 TASHA N RAYMOND 12/27/2016 58 INTIATED WMS ORDER TODAY. CUST WANTED COMPLAINT OPENED. ONGOING 'FLICKERING' LIGHTS. HAD ELECTRICAN COME OUT & SPENT $ & INCONVIENCE LOST TIME WORKS FROM HOME. SEE TEXT. CUST TO CALL ELECTRICIAN. NO CALL BACK. Taken by TASHA RAYMOND ROBBIN D MULLEN 7/12/2016 TASHA N RAYMOND 10/26/2016 22 CMP WENT OUT ON AN EMERGENCY CALL 11/9 REGARDING LNS & PLS HUMMING. RESULTS OF THE WMS STATES THE NEIGHBORS 50KVA TRANSFORMER IS HUMMING AND CUST IS ON DIFF POLE AND DIFF TXFRMR AND THERE'S NO PROB, EXPLAINED CAUSES. NO PREVENTION OPPORTUNITIES. REF: OUTAGE ALERTS. RESOLVED Account TASHA RAYMOND APRIL MAE COOPER 8/25/2016 TASHA N RAYMOND 11/2/2016 43 CUST HAS ONLY BEEN LIVING HERE SINCE 10/16 AND HAS LOST PWR MULTI TIMES. THEY ARE EXPERIENCING NOT JUST RECLOSURE ACTION BUT OUTAGES LASTING FOR HOURS. THIS IS A CONCERN BECAUSE HIS FURNACE WON'T CONNECTIONS CHGD BUT NO ISSUES FOUND Advisor TASHA RAYMOND APRIL MAE BARNES 8/29/2016 TASHA N RAYMOND 12/27/2016 2 EVERY DAY SINCE 12/17 PWR HAS GONE OFF FOR A COUPLE HOURS & THEN COMES BACK ON. PLEASE INVESTIGATE & FOLLOW UP PER REQ. PLS SEE TEXT FOR MORE INFO. TOM TALKED WITH CUST. TASHA RAYMOND TASHA RAYMOND TASHA RAYMOND TASHA RAYMOND JENNIFER CARVES BILLIE J GLYNN JENNIFER R HETHERINGTON TERRI A MACDONALD 12/21/2016 11/28/2016 11/14/2016 TASHA N RAYMOND TASHA N RAYMOND 1/4/2017 4 TASHA RAYMOND 1/15/2016 2/1/2016 1/29/2016 TASHA RAYMOND BILLIE J GLYNN 10/11/2016 TASHA N RAYMOND 11/30/2016 14 CUST VERY UPSET BY THE LENGHT OF THE OUTAGE. FEELS HE SHOULD BE FEDOF A DIFFERENT CIRCUIT. SANDRA L MILLIKEN JOSEPHINE V HUNTER 1/11/2016 VACANT VACANT VACANT LINDA A PURINGTON AMY MORRISETTE BRENDA L DORION Taken by 8/18/2016 8/18/2016 6/20/2016 6/13/2016 Date Taken SUZANNE L BUSSIERE SUZANNE L BUSSIERE SUZANNE L BUSSIERE TAMRA L PIERCE ELYSIA M CHEUNG 8/26/2016 8/25/2016 8/26/2016 8/26/2016 7/5/2016 6/16/2016 0 2 2 8 8 15 3 STATED HAS BEEN HAD A LOT OF POWER QUALITY ISSUES AND LOSING APPLIANCES WOULD LIKE A CALL TO DISCUSS RECLOSURE ISSUES. HAD ONE ON 8/30 AGAIN TODAY AT 11:25. LOST PWR FOR SECONDS. WOULD LIKE TO KNOW WHY LOSSING PWR SO MUCH OVER THE PAST MONTH AND HAS THE PROBLEM BEEN DETERMINED AND FIXED CUST HAS LOST PWR 6 TIMES IN THE PAST 2 I/2 WEEKS. CUSTOMER WOULD LIKE A CALL TO DISCUSS THE ISSUE AND RESOLUTION CUST LOSING POWER 6AM AND 6PM FOR 1 WEEK AND HALF. ITS THE NEIGHBORHOOD NOT JUST HER HOME NEED CALL BACK IN REGS TO WHAT IS BEING DONE CALLED A FEW TIMES REGARDING POPPING ON TRANSFORMER 2 TO 3 TIMES A WEEK FOR A MONTH AND A HALF . POWER KEEPS GOING OUT IN MORNING OR AFTERNOON. NEEDS TO REPAIRED ASAP. POWER GOES OUT ON CEMETERY ROAD. CUST EXPERIANCING MULTI OUTAGES IN AREA. HIST SHOWS RECLOSURE MULTI TIMES. STARTING TO AFFECT APPLIANCES. CUST WOULD LIKE THIS LOOKED INTO FURTHER AND PLS CALL WITH RESOLUTION. TREE TOUCHING SERVICE CABLE. SAID(WITH A/D RESPECT)DOESN'T AGREE W/CMP ASSESSMENT (HUGE SAFETY CONCERN HIS S/C AND PRIM-DOESN'T CONSIDER LIGHTLY PUTTING PRESSURE,SAID MOVING THE S/C (REFER10300245288))WANTS CALL ALSO AT BOB FICKETT WORKED ON THIS NOT ABLE TO CHANGE RAN OUTAGE REPORT NO OUTAGES LEFT CUST. MESS TRANMISSION BUMP SECT 42 TODAY LEFT MESS TO CALL ME BACK WENT OVER OUTAGES SENDING A LETTER EXPLAINED LAST 6 OUTAGES WILL SEND LETTER EXPLAINED CAUSES OF OUTAGES WILL SEND LETTER LEFT MESS WITH NUMBER TODL HIM I WILL BE SENDING LETTER PROVIDED OUTAGE INFO, & EXPLAINED RECLOSER ACTION. HAVE NOT HEARD BACK FROM CUSTOMER. LEFT MESSAGE TO HAVE CUSTOMER REMOVE THEIR TREES Docket No. 2017-00046 Redacted Attachment 19 p 33 of 126 November 15, 2017 SUZANNE BUSSIERE LINDA A PURINGTON 8/23/2016 SUZANNE L BUSSIERE 9/7/2016 3 CUST WANTS "TO BE CHANGED TO ANOTHER LINE" STATING ALWAYS HAS POWER OUTAGES YEAR ROUND; NOT INTERMITTENT, BUT "FOR HOURS" AND "THE OTHER END OF THE ROAD IS ON A DIFFERENT LINE AND THEY RARELY LOSE PWR. REFERRED TO BOB FICKETT TO CHECK OUT SERVICE Resolution Note SUZANNE BUSSIERE BILLIE J GLYNN 8/24/2016 SUZANNE L BUSSIERE 9/22/2016 9 CUSTOMER HAS HAD ISSUE WITH TRANSFORMER ACROSS THE STREET FROM HIS HOUSE SEVERAL TIMES THIS YEAR CAUSING THEM TO LOOSE POWER. WANTS CMP TO REPAIR IT AND STOP MAKING QUICK FIXES TO RESTORE POWER. Comment SUZANNE BUSSIERE BILLIE J GLYNN 9/7/2016 SUZANNE L BUSSIERE 7/7/2016 11 Days To Resolve SUZANNE BUSSIERE BILLIE J GLYNN 9/19/2016 SUZANNE L BUSSIERE 8/23/2016 Date Resolved SUZANNE BUSSIERE DEBRA D HYLER 6/28/2016 SUZANNE L BUSSIERE Resolved by SUZANNE BUSSIERE MARY F TURNER 8/12/2016 Account SUZANNE BUSSIERE APRIL MAE COOPER Advisor SUZANNE BUSSIERE 62 SUBMITTED BY EMAIL; STATES AT LEAST 3 OUTAGES IN FIRST WEEK OF NOVEMBER. WANTS TO KNOW WHAT WE WILL DO TO MINIMIZE FREQUENT OUTAGES SD FOR THE LAST FEW MONTHS CUSTOMERS POWER IS GOING OUT REPEATEDLY/STAYS OUT LONG ENOUGH TO RESET DIGITAL ITEMS BUT NOT FOR GENERATOR TO KICK ON/WOULD LIKE THIS PROBLEM RESOLVED BEFORE SHE HAS Comment NO CALLBACK FROM CUSTOMER. LEFT MESSAGE EMAILED OUTAGE INFO HOT SPOT TRIMMING WAS BEING DONE Resolution Note Docket No. 2017-00046 Redacted Attachment 19 p 34 of 126 November 15, 2017 1/10/2017 0 PLS CALL TO DISCUSS ONGOING RECLOSURE ACTION FOR A COUPLE OF WEEKS. ISSUES AGAIN THIS EVENING NO CALLBACK FROM MESSAGE LEFT Days To Resolve TASHA N RAYMOND 11/22/2016 16 CUSTOMER HAS BEEN EXP FLICKERING BLINKING LIGHTS LAST WEEK , WEDNESDAY OR THURSDAY, AGAIN TODAY. WANTS A CALL BACK WITH WHAT THE ISSUE IS, THANKS RANDY 381-0202 Date Resolved 11/9/2016 SUZANNE L BUSSIERE 1/4/2017 16 Resolved by BARBARA GOULD 11/22/2016 TASHA N RAYMOND 1/4/2017 Date Taken SUZANNE BUSSIERE JOSHUA WILLIAM HARFORD 12/19/2016 TASHA N RAYMOND Taken by SUZANNE BUSSIERE BILLIE J GLYNN 12/19/2016 Account SUZANNE BUSSIERE APRIL MAE BARNES Advisor SUZANNE BUSSIERE Table 12 Note: “Comment” and “Resolution” fields are based on CSS data. All data is available to CSS clients. 2015 SumOperations 14,652 2016 MaxOperations 15,538 2016 SumOperations 17,266 Docket No. 2017-00046 Redacted Attachment 19 p 35 of 126 November 15, 2017 Summary of 2015 and 2016 Reclosing activity 2015 MaxOperations 13,235 1. Max operation – includes the counter reading for all reclosers with a single counter and the highest counter reading on reclosers with a separate counter for each phase. 2. Sum operation – includes the counter reading for all reclosers with a single counter and the total of all 3 counters on reclosers with a separate counter for each phase. ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 603D2 603D2 603D1 603D1 603D1 603D1 603D1 602D3 602D3 602D3 602D3 602D3 602D1 602D1 602D1 602D1 101D1 101D1 100D1 100D1 Subttl by Ckt 603D2-2 603D2-1 Subttl by Ckt 603D1-8 603D1-7 603D1-2 603D1 Subttl by Ckt 602D3-6 602D3-3A 602D3-3 602D3 Subttl by Ckt 602D1-3 602D1-2 602D1-1 Subttl by Ckt 101D1-1 Subttl by Ckt 100D1-1 0 0 0 3 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 No of Complaints 0 0 0 38 4 4 29 1 45 0 14 21 10 10 3 5 2 1 1 2 2 MAX Operations 0 0 0 38 4 4 29 1 45 0 14 21 10 10 3 5 2 3 3 2 2 SUM Operations 17.8 47.6 58.9 33.8 10.5 9.6 Circuit Miles 0.000 0.063 0.000 0.000 0.000 0.000 Total Complaint/Mile 0.000 0.798 0.764 0.296 0.095 0.208 MAX Oper/Mile 0.000 0.798 0.764 0.296 0.286 0.208 Total Oper/Mile 2016 YEARLY CIRCUIT RECLOSING ACTIVITY REPORT ALFRED ALFRED 603D2 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 612D2 612D2 612D2 612D2 612D2 612D2 612D2 612D1 612D1 612D1 610D1 610D1 610D1 610D1 610D1 610D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 605D1 612D2-6 612D2-5 612D2-27B 612D2-27A 612D2-22B 612D2-22A 612D2-17 612D2-10 612D2-1 Subttl by Ckt 612D1-15 612D1-1 Subttl by Ckt 610D1-6 610D1-5 610D1-4 610D1-10 610D1 Subttl by Ckt 605D1-9 605D1-8 605D1-7 605D1-6 605D1-5A 605D1-5 605D1-3 605D1-21 605D1-14 605D1-13 605D1-10 605D1-1 605D1 2 0 0 2 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 6 1 0 0 2 0 0 1 0 1 1 0 0 12 10 79 12 2 18 6 2 12 7 7 7 6 3 1 2 23 0 12 4 2 5 77 3 7 4 9 14 1 2 1 2 16 10 5 12 10 79 12 2 18 6 2 12 7 7 7 6 3 1 2 28 0 12 9 2 5 86 3 16 4 9 14 1 2 1 2 16 10 5 3 ALFRED ALFRED 612D2 612D2-8 0 SUM Operations ALFRED ALFRED 612D2 Subttl by Ckt 0 3 ALFRED ALFRED 612D2 621D1 MAX Operations ALFRED ALFRED 612D2 621D1-14 0 ALFRED ALFRED 621D1 No of Complaints ALFRED ALFRED 621D1 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 12.1 53.3 123.5 Circuit Miles 0.012 0.000 0.019 0.049 Total Complaint/Mile 0.474 0.248 0.432 0.623 MAX Oper/Mile 0.474 0.248 0.525 0.696 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 36 of 126 November 15, 2017 166.6 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 629D1 629D1 629D1 629D1 629D1 629D1 626D5 626D5 626D5 626D5 626D1 626D1 626D1 621D4 621D4 621D3 621D3 621D2 621D2 621D2 621D2 621D2 621D2 621D2 621D2 621D2 621D2 621D1 621D1 621D1 629D2-2 629D2 Subttl by Ckt 629D1-6 629D1-4 629D1-3 629D1-2 629D1 Subttl by Ckt 626D5-9 626D5-10 626D5 Subttl by Ckt 626D1-9 626D1 Subttl by Ckt 621D4 Subttl by Ckt 621D3 Subttl by Ckt 621D2-93 621D2-92 621D2-91 621D2-8 621D2-7 621D2-6 621D2-4 621D2-10 621D2 Subttl by Ckt 621D1-5 621D1-15 0 0 0 0 4 1 0 2 0 1 0 0 0 0 13 11 2 1 1 0 0 1 0 0 0 0 0 0 0 0 1 5 5 11 19 0 1 16 2 27 6 1 9 4 7 24 12 9 3 34 21 13 4 4 1 1 48 1 1 2 33 1 0 1 1 8 36 10 11 19 0 1 16 2 30 6 1 9 7 7 41 29 9 3 34 21 13 4 4 1 1 48 1 1 2 33 1 0 1 1 8 36 10 4 ALFRED ALFRED 629D2 629D2-21 0 SUM Operations ALFRED ALFRED 629D2 629D2-7 0 4 ALFRED ALFRED 629D2 Subttl by Ckt MAX Operations ALFRED ALFRED 629D2 629D3 0 ALFRED ALFRED 629D2 No of Complaints ALFRED ALFRED 629D3 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 34.9 38.2 24.2 3.9 1.5 48.1 39.6 Circuit Miles 0.000 0.115 0.000 0.537 0.256 0.000 0.021 0.126 Total Complaint/Mile 2.135 0.774 0.628 1.405 1.026 0.667 0.998 0.909 MAX Oper/Mile 2.135 0.860 1.073 1.405 1.026 0.667 0.998 0.909 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 37 of 126 November 15, 2017 8.9 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 632D1 630D3 630D3 630D2 630D2 630D2 630D2 630D1 630D1 630D1 629D3 629D3 629D3 629D3 629D3 629D3 632D1-82B 632D1-82A 632D1-8 632D1-7 632D1-5 632D1-2B 632D1-2A 632D1-29 632D1-23 632D1-22 632D1-13B 632D1-13A 632D1-12 632D1-11 632D1-10B 632D1-10A 632D1 Subttl by Ckt 630D3 Subttl by Ckt 630D2-9 630D2-11 630D2 Subttl by Ckt 630D1-3 630D1 Subttl by Ckt 629D3-6 629D3-3 629D3-25 629D3-18 629D3-13 0 13 0 1 1 1 1 1 0 0 0 1 4 0 1 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 18 10 153 11 13 10 6 0 9 2 3 0 0 11 3 26 15 29 9 6 2 2 6 0 0 6 10 9 1 60 13 6 22 3 18 41 10 153 11 13 10 6 0 9 2 3 0 0 11 3 26 15 29 9 6 2 2 6 0 0 6 10 9 1 67 20 6 22 3 5 ALFRED ALFRED 632D1 Subttl by Ckt 0 SUM Operations ALFRED ALFRED 632D1 632D2 1 5 ALFRED ALFRED 632D1 632D2-17 MAX Operations ALFRED ALFRED 632D2 632D2-18 0 ALFRED ALFRED 632D2 No of Complaints ALFRED ALFRED 632D2 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 0.6 14.7 22.1 80 Circuit Miles 0.069 0.000 0.000 0.000 0.000 Total Complaint/Mile 0.807 3.333 0.408 0.452 0.750 MAX Oper/Mile 0.807 3.333 0.408 0.452 0.838 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 38 of 126 November 15, 2017 189.6 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 640D2 640D2 640D2 640D1 640D1 640D1 640D1 640D1 640D1 638D1 638D1 638D1 638D1 638D1 638D1 634D4 634D4 634D4 634D3 634D3 634D3 634D2 634D2 634D1 634D1 634D1 632D2 632D2 632D2 632D2 640D2-3 640D2-3 640D2-2B 640D2-2A 640D2 Subttl by Ckt 640D1-9 640D1-8 640D1-5 640D1-1 640D1 Subttl by Ckt 638D1-7 638D1-6 638D1-4 638D1-11 638D1-1 Subttl by Ckt 634D4-6 634D4 Subttl by Ckt 634D3-10 634D3 Subttl by Ckt 634D2 Subttl by Ckt 634D1-3 634D1 Subttl by Ckt 632D2-25 632D2-24B 632D2-24A 0 0 0 0 1 0 1 2 1 0 0 1 0 0 0 0 0 0 0 28 24 4 2 0 2 0 0 0 0 0 1 0 0 54 25 1 1 2 2 15 7 1 20 6 0 2 10 2 36 17 9 10 0 0 35 25 10 8 3 5 1 1 7 2 5 68 14 15 54 25 1 1 2 2 15 7 1 20 6 0 2 10 2 36 17 9 10 0 0 35 25 10 9 4 5 1 1 7 2 5 101 14 15 3 ALFRED ALFRED 640D2 640D2-4 4 SUM Operations ALFRED ALFRED 640D2 640D2-5 6 3 ALFRED ALFRED 640D2 640D2-6 MAX Operations ALFRED ALFRED 640D2 Subttl by Ckt 0 ALFRED ALFRED 640D2 No of Complaints ALFRED ALFRED 640D2 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 28.2 128.1 36.5 27.2 14.4 34.5 107.7 Circuit Miles 0.106 0.071 0.000 0.767 0.074 0.000 0.000 0.009 Total Complaint/Mile 0.957 0.709 0.281 0.959 0.294 0.069 0.203 0.631 MAX Oper/Mile 0.957 0.709 0.281 0.959 0.331 0.069 0.203 0.938 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 39 of 126 November 15, 2017 56.4 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 661D1 661D1 661D1 661D1 657D4 657D4 657D3 657D3 657D3 657D3 657D3 657D2 657D2 657D2 656D3 656D3 656D2 656D2 656D2 656D2 656D1 656D1 641D4 641D4 641D3 641D3 641D3 641D2 641D2 641D1 641D1 641D1 641D1 640D3 640D3 661D1-6 661D1-5 661D1-4 661D1-3 661D1 Subttl by Ckt 657D4 Subttl by Ckt 657D3-5 657D3-12 657D3-10 657D3 Subttl by Ckt 657D2-35 657D2 Subttl by Ckt 656D3 Subttl by Ckt 656D2-4 656D2-2 656D2 Subttl by Ckt 656D1 Subttl by Ckt 641D4 Subttl by Ckt 641D3-7 641D3 Subttl by Ckt 641D2 Subttl by Ckt 641D1-7B 641D1-7A 641D1 Subttl by Ckt 640D3 0 0 0 12 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 0 1 1 1 4 4 0 0 0 0 0 1 0 1 0 1 1 No of Complaints 0 3 15 23 5 0 0 16 1 7 8 0 16 16 0 11 11 8 1 0 7 1 1 13 13 6 4 2 3 3 8 0 7 1 9 9 MAX Operations 3 15 23 5 0 0 16 1 7 8 0 16 16 0 11 11 8 1 0 7 1 1 13 13 6 4 2 3 3 8 0 7 1 9 9 SUM Operations Switch ALFRED ALFRED 661D1 Circuit ALFRED ALFRED Division ALFRED ALFRED Responsible Service Center ALFRED 0 ALFRED 52.7 6.9 9.8 43 3.2 28.2 26.6 7.6 18.6 26.2 Circuit Miles 0.000 0.000 0.000 0.102 0.023 0.313 0.142 0.000 0.000 0.054 0.038 Total Complaint/Mile 0.000 0.304 2.319 1.122 0.186 0.313 0.461 0.226 0.395 0.430 0.344 MAX Oper/Mile 0.000 0.304 2.319 1.122 0.186 0.313 0.461 0.226 0.395 0.430 0.344 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 40 of 126 November 15, 2017 13.6 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 667D2 667D2 667D2 667D2 667D2 667D2 667D2 667D2 667D1 667D1 663D2 663D2 663D2 663D2 663D2 663D1 663D1 663D1 663D1 661D2 661D2 661D2 661D2 661D2 661D2 661D1 661D1 661D1 661D1 661D1 667D2-6B 667D2-6A 667D2-3B 667D2-3A 667D2-28 667D2-24B 667D2-24A 667D2-15 667D2-13 667D2-1 Subttl by Ckt 667D1-1 Subttl by Ckt 663D2-4 663D2-3 663D2-2 663D2 Subttl by Ckt 663D1-1 663D1-1 663D1 Subttl by Ckt 661D2-7 661D2-6 661D2-4 661D2-2 661D2 Subttl by Ckt 661D1-9 661D1-8 661D1-8 661D1-7 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 0 0 0 6 0 12 0 0 0 1 13 6 97 17 2 9 20 4 2 18 25 0 0 0 0 36 4 12 10 10 2 0 0 2 35 4 1 5 23 2 49 1 0 0 1 13 6 143 17 2 9 20 4 2 18 71 0 0 0 0 37 4 13 10 10 2 0 0 2 38 4 1 8 23 2 51 1 0 0 4 ALFRED ALFRED 667D2 Subttl by Ckt 0 SUM Operations ALFRED ALFRED 667D2 671D1 0 2 ALFRED ALFRED 667D2 671D1-13 MAX Operations ALFRED ALFRED 671D1 671D1-15 0 ALFRED ALFRED 671D1 No of Complaints ALFRED ALFRED 671D1 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 2.1 76.5 18.4 60.4 87.8 Circuit Miles 0.006 0.000 0.000 0.000 0.099 0.137 Total Complaint/Mile 0.614 0.000 0.471 0.109 0.579 0.558 MAX Oper/Mile 0.904 0.000 0.484 0.109 0.629 0.581 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 41 of 126 November 15, 2017 158.1 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 676D1 676D1 676D1 676D1 676D1 676D1 676D1 676D1 673D3 673D3 673D3 673D3 673D3 673D2 673D2 673D1 673D1 673D1 671D2 671D2 671D2 671D2 671D2 671D2 671D2 671D1 671D1 671D1 671D1 671D1 676D2-12 676D2 Subttl by Ckt 676D1-8 676D1-6 676D1-4 676D1-3 676D1-16 676D1-10 676D1 Subttl by Ckt 673D3-8B 673D3-8A 673D3-8 673D3 Subttl by Ckt 673D2 Subttl by Ckt 673D1-2 673D1 Subttl by Ckt 671D2-8 671D2-7 671D2-5 671D2-4 671D2-2 671D2 Subttl by Ckt 671D1-19 671D1-18 671D1-17 671D1-16 0 0 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 0 2 0 0 1 0 0 1 4 3 1 0 9 0 0 0 0 9 11 5 0 0 1 0 0 5 14 12 0 1 1 3 3 24 19 5 50 2 23 1 5 4 15 52 17 14 0 9 0 0 0 0 9 11 5 0 0 1 0 0 5 14 12 0 1 1 3 3 24 19 5 50 2 23 1 5 4 15 61 17 23 0 1 ALFRED ALFRED 676D2 676D2-2 0 SUM Operations ALFRED ALFRED 676D2 676D2-3 1 1 ALFRED ALFRED 676D2 676D2-7 MAX Operations ALFRED ALFRED 676D2 Subttl by Ckt 0 ALFRED ALFRED 676D2 No of Complaints ALFRED ALFRED 676D2 Switch ALFRED ALFRED Circuit ALFRED ALFRED Division ALFRED Responsible Service Center ALFRED 66.7 18.2 2.5 22.9 99.2 77.4 Circuit Miles 0.033 0.015 0.000 0.000 0.131 0.020 0.052 Total Complaint/Mile 0.296 0.165 0.769 1.200 1.048 0.504 0.672 MAX Oper/Mile 0.296 0.165 0.769 1.200 1.048 0.504 0.788 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 42 of 126 November 15, 2017 30.4 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 685D2 685D1 685D1 685D1 685D1 685D1 685D1 685D1 685D1 681D3 681D3 681D3 681D3 681D2 681D2 681D1 681D1 681D1 681D1 681D1 678D1 678D1 678D1 678D1 678D1 678D1 678D1 678D1 678D1 678D1 678D1 677D2 677D2 677D1 677D1 685D2-2 685D2 Subttl by Ckt 685D1-8A 685D1-8 685D1-3 685D1-10 685D1-1 685D1-1 685D1 Subttl by Ckt 681D3-5 681D3-1 681D3 Subttl by Ckt 681D2 Subttl by Ckt 681D1-8 681D1-2 681D1-1 681D1 Subttl by Ckt 678D1-99B 678D1-7 678D1-5 678D1-4 678D1-3A 678D1-25 678D1-17 678D1-15 678D1-14 678D1 Subttl by Ckt 677D2 Subttl by Ckt 677D1 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 1 0 0 1 0 0 0 0 1 0 0 0 0 0 1 1 0 0 No of Complaints 109 7 22 2 0 4 0 0 0 16 4 0 0 4 3 3 23 2 10 6 5 66 2 4 8 7 5 29 1 1 0 9 1 1 5 5 MAX Operations 7 22 2 0 4 0 0 0 16 4 0 0 4 3 3 30 2 10 13 5 95 2 4 8 8 5 57 1 1 0 9 1 1 5 5 SUM Operations Switch ALFRED ALFRED 685D2 Circuit ALFRED ALFRED Division ALFRED ALFRED Responsible Service Center ALFRED 109 ALFRED 21 36.1 57.9 78 5 18.7 Circuit Miles 0.024 0.000 0.000 0.017 0.013 0.200 0.000 Total Complaint/Mile 0.525 0.190 0.083 0.397 0.846 0.200 0.267 MAX Oper/Mile 0.525 0.190 0.083 0.518 1.218 0.200 0.267 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 43 of 126 November 15, 2017 41.9 ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED ALFRED 695D1 695D1 689D1 689D1 689D1 689D1 689D1 689D1 689D1 688D2 688D2 688D2 688D2 688D1 688D1 688D1 687D1 687D1 687D1 687D1 687D1 687D1 687D1 687D1 687D1 687D1 685D2 685D2 685D2 695D2-17A Subttl by Ckt 695D1-6 695D1-3 Subttl by Ckt 689D1-8B 689D1-8A 689D1-6 689D1-5 689D1-10 689D1 Subttl by Ckt 688D2-5 688D2-1 688D2 Subttl by Ckt 688D1-5 688D1 Subttl by Ckt 687D1-TEMP 687D1-8 687D1-7 687D1-5 687D1-33B 687D1-33A 687D1-3 687D1-1 687D1 Subttl by Ckt 685D2-5 685D2-3 0 1 0 0 0 0 1 0 0 1 0 0 0 1 0 1 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 2 11 2 5 0 27 22 5 24 6 6 5 2 0 5 50 0 48 2 10 4 6 95 12 5 26 27 0 2 10 0 13 135 6 2 11 2 5 0 27 22 5 26 6 6 5 4 0 5 50 0 48 2 11 5 6 95 12 5 26 27 0 2 10 0 13 135 6 13 ALFRED ALFRED 695D1 695D2-17B 0 34 SUM Operations ALFRED ALFRED 695D2 695D2-29A 0 13 ALFRED ALFRED 695D2 695D2-29B 0 MAX Operations ALFRED ALFRED 695D2 695D2-3 0 ALFRED ALFRED 695D2 695D2-30 No of Complaints ALFRED ALFRED 695D2 Switch ALFRED ALFRED 695D2 Circuit ALFRED ALFRED Division ALFRED ALFRED Responsible Service Center ALFRED 42 ALFRED 55.5 51.7 44.3 72.1 33.1 Circuit Miles 0.000 0.018 0.019 0.023 0.000 0.000 Total Complaint/Mile 0.868 0.432 0.967 0.226 1.318 4.079 MAX Oper/Mile 0.868 0.468 0.967 0.248 1.318 4.079 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 44 of 126 November 15, 2017 31.1 695D2 695D2 695D2-9 695D2-6 695D2-38 695D2-35 0 1 0 0 0 10 0 15 89 0 10 9 0 9 10 0 15 119 0 18 9 Docket No. 2017-00046 Redacted Attachment 19 p 45 of 126 November 15, 2017 Total Oper/Mile ALFRED 695D2 Subttl by Ckt 0 9 27 MAX Oper/Mile ALFRED 695D2 691D1-1 0 0 25 Total Complaint/Mile ALFRED ALFRED 695D2 691D1-1 0 11 8 Circuit Miles ALFRED ALFRED 691D1 691D1-12 0 10 94 30 ALFRED ALFRED 691D1 691D1-15 0 8 0 SUM Operations ALFRED ALFRED/BRIDGTON 691D1 691D1-6 0 63 0 16 ALFRED ALFRED/BRIDGTON 691D1 691D1-7 0 0 0 MAX Operations ALFRED ALFRED/BRIDGTON 691D1 691D1-8 0 0 4 0 ALFRED ALFRED/BRIDGTON 691D1 691D1-9 0 0 4 No of Complaints ALFRED ALFRED/BRIDGTON 691D1 Subttl by Ckt 0 4 24 Switch ALFRED ALFRED/BRIDGTON 691D1 617D2 0 4 36 Circuit ALFRED ALFRED/BRIDGTON 691D1 617D2-1 0 24 5 Division ALFRED ALFRED/BRIDGTON 617D2 617D2-11 0 23 6 Responsible Service Center ALFRED ALFRED/BRIDGTON 617D2 617D2-9 0 5 22 0.952 ALFRED ALFRED/PORTLAND 617D2 Subttl by Ckt 0 6 0.712 ALFRED ALFRED/PORTLAND 617D2 633D1 1 22 0.008 ALFRED ALFRED/PORTLAND 617D2 633D1-1 2 125 ALFRED ALFRED/PORTLAND 633D1 633D1-11A 0 1.072 ALFRED ALFRED/PORTLAND 633D1 633D1-11B 0.718 ALFRED ALFRED/PORTLAND 633D1 633D1-16 0.000 ALFRED ALFRED/PORTLAND 633D1 13 87.7 ALFRED ALFRED/PORTLAND 633D1 13 0.148 ALFRED ALFRED/PORTLAND 0 0.148 ALFRED ALFRED/PORTLAND 633D1-7 0.000 ALFRED 633D1 27.1 ALFRED ALFRED/PORTLAND 93 3 1.171 ALFRED 2,118 3 0.716 3 3 15 1.028 138 3 0.641 0 15 0.033 Subttl by Ckt 0 0 15 0.042 633D1 200D2 0 15 5 90.5 ALFRED/PORTLAND Subttl by Ckt 0 3,306.7 Total by Serv Ctr 200D2 200D3 0 5 5 106 ALFRED 200D2 0 7 2,369 ALFRED AUGUSTA 200D3 Subttl by Ckt 0 5 0 0.248 AUGUSTA 207D1 7 0.248 AUGUSTA AUGUSTA 200D3 207D1-3 0 0 0.000 AUGUSTA 207D1 3 12.1 AUGUSTA AUGUSTA 207D1 Subttl by Ckt 1 1.154 AUGUSTA 207D2 1.154 AUGUSTA AUGUSTA 207D1 207D2-11 0.000 AUGUSTA 207D2 13 AUGUSTA AUGUSTA 207D2 0.273 AUGUSTA 0.273 AUGUSTA AUGUSTA 0.000 AUGUSTA 18.3 AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA 216D3 216D3 216D2 216D2 216D2 216D1 216D1 215D5 215D5 215D3 215D3 215D2 215D2 211D2 211D2 211D2 211D1 211D1 208D3 208D3 208D2 208D2 208D2 208D1 208D1 207D2 207D2 207D2 207D2 207D2 226D2-10 226D2 Subttl by Ckt 216D3 Subttl by Ckt 216D2-1 216D2 Subttl by Ckt 216D1 Subttl by Ckt 215D5 Subttl by Ckt 215D3 Subttl by Ckt 215D2 Subttl by Ckt 211D2-10 211D2 Subttl by Ckt 211D1 Subttl by Ckt 208D3 Subttl by Ckt 208D2-3 208D2 Subttl by Ckt 208D1 Subttl by Ckt 207D2-9 207D2-7 207D2-5 207D2-4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 4 0 0 0 15 15 1 9 3 1 3 3 8 3 5 5 5 5 5 7 7 4 4 1 0 1 5 5 2 2 12 8 4 1 1 28 4 2 10 15 15 1 9 3 1 3 3 8 3 5 5 5 5 5 7 7 4 4 1 0 1 5 5 2 2 12 8 4 1 1 29 4 3 10 5 AUGUSTA AUGUSTA 226D2 226D2-11 0 SUM Operations AUGUSTA AUGUSTA 226D2 226D2-4 0 5 AUGUSTA AUGUSTA 226D2 226D2-7 MAX Operations AUGUSTA AUGUSTA 226D2 226D2-9 0 AUGUSTA AUGUSTA 226D2 No of Complaints AUGUSTA AUGUSTA 226D2 Switch AUGUSTA AUGUSTA Circuit AUGUSTA AUGUSTA Division AUGUSTA Responsible Service Center AUGUSTA 25.1 9.1 7.8 10.8 9.2 18.3 34 11.5 32 6.6 114.8 Circuit Miles 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.031 0.000 0.035 Total Complaint/Mile 0.250 0.319 0.549 0.641 0.648 0.435 0.055 0.147 0.174 0.375 0.152 0.244 MAX Oper/Mile 0.250 0.319 0.549 0.641 0.648 0.435 0.055 0.147 0.174 0.375 0.152 0.253 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 46 of 126 November 15, 2017 12 AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA 233D2 233D2 233D2 233D2 233D1 233D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 230D1 226D2 233D2-7 233D2-6 233D2-3 233D2-2 233D2-10 233D2 Subttl by Ckt 233D1 Subttl by Ckt 230D1-8 230D1-7 230D1-4 230D1-22 230D1-21 230D1-20 230D1-2 230D1-19 230D1-18 230D1-17 230D1-15 230D1-14 230D1-12 230D1 Subttl by Ckt 0 0 0 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 0 0 6 3 0 41 6 22 10 1 0 0 2 2 2 95 7 2 0 6 8 4 0 3 7 15 13 8 7 15 8 2 3 0 41 6 22 10 1 0 0 2 2 2 95 7 2 0 6 8 4 0 3 7 15 13 8 7 15 Docket No. 2017-00046 Redacted Attachment 19 p 47 of 126 November 15, 2017 111.2 8.8 220 0.000 0.000 0.027 0.369 0.227 0.432 0.369 0.227 0.432 0.695 AUGUSTA AUGUSTA 233D2 233D2-8 0 2 8 0.399 Total Oper/Mile AUGUSTA AUGUSTA 233D2 Subttl by Ckt 0 8 0 0.399 0.695 AUGUSTA AUGUSTA 233D2 240D1-0 0 8 13 0.000 MAX Oper/Mile AUGUSTA AUGUSTA 233D2 240D1-1 0 0 10 110.3 0.000 AUGUSTA AUGUSTA 240D1 240D1-2 0 13 0 Total Complaint/Mile AUGUSTA AUGUSTA 240D1 240D1-3 0 10 44 63.3 AUGUSTA AUGUSTA 240D1 240D1-4 0 0 Circuit Miles AUGUSTA AUGUSTA 240D1 240D1-5 0 44 44 AUGUSTA AUGUSTA 240D1 240D1-6 0 SUM Operations AUGUSTA AUGUSTA 240D1 240D1-8 0 44 AUGUSTA AUGUSTA 240D1 240D1-9 MAX Operations AUGUSTA AUGUSTA 240D1 Subttl by Ckt 0 AUGUSTA AUGUSTA 240D1 No of Complaints AUGUSTA AUGUSTA 240D1 Switch AUGUSTA AUGUSTA Circuit AUGUSTA AUGUSTA Division AUGUSTA Responsible Service Center AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA 256D2 256D1 256D1 256D1 256D1 256D1 256D1 255D2 255D2 255D2 255D2 255D2 255D2 255D2 255D1 255D1 255D1 255D1 255D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 244D1 242D2 242D2 256D2 Subttl by Ckt 256D1-6 256D1-5 256D1-4 256D1-2 256D1 Subttl by Ckt 255D2-7 255D2-5 255D2-3 255D2-2 255D2-14 255D2 Subttl by Ckt 255D1-4 255D1-3 255D1-2 255D1 Subttl by Ckt 244D1-9 244D1-7 244D1-6 244D1-6 244D1-5 244D1-2 244D1-17 244D1-16 244D1-13 244D1-12 244D1-11 244D1-10 244D1-1 244D1 Subttl by Ckt 242D2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 0 0 5 2 5 0 1 0 0 0 0 0 3 0 1 0 0 0 0 0 0 No of Complaints 3 45 5 19 7 8 6 124 23 20 13 14 48 6 60 15 1 18 26 103 7 1 0 0 7 3 0 12 6 33 30 0 3 1 2 2 MAX Operations 3 45 5 19 7 8 6 124 23 20 13 14 48 6 60 15 1 18 26 103 7 1 0 0 7 3 0 12 6 33 30 0 3 1 2 2 SUM Operations Switch AUGUSTA AUGUSTA Circuit AUGUSTA AUGUSTA Division AUGUSTA Responsible Service Center AUGUSTA 97 43.2 226.6 7.8 Circuit Miles 0.000 0.000 0.162 0.022 0.000 Total Complaint/Mile 1.184 1.278 1.389 0.455 0.256 MAX Oper/Mile 1.184 1.278 1.389 0.455 0.256 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 48 of 126 November 15, 2017 38 AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 262D1 256D3 256D3 256D3 256D3 256D3 256D3 256D3 256D2 256D2 256D2 256D2 256D2 256D2 256D2 256D2 256D2 262D1-27 262D1-26 262D1-25 262D1-24 262D1-23 262D1-22 262D1-21 262D1-20 262D1-19 262D1-18 262D1-17 262D1-15 262D1-13 262D1-11 262D1-10 262D1 Subttl by Ckt 256D3-9 256D3-8 256D3-6 256D3-5 256D3-3 256D3 Subttl by Ckt 256D2-8 256D2-7 256D2-6 256D2-4 256D2-2 256D2-13 256D2-11 256D2-10 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 2 0 0 0 1 0 0 1 2 0 2 1 10 9 17 0 55 0 33 1 17 28 11 10 9 17 2 3 52 15 12 0 15 5 5 64 4 1 3 7 11 2 10 2 0 2 1 10 9 17 0 55 0 33 1 17 28 11 10 9 17 2 3 75 15 12 0 38 5 5 80 4 1 5 7 25 2 10 23 AUGUSTA AUGUSTA 262D1 262D1-28 0 SUM Operations AUGUSTA AUGUSTA 262D1 262D1-30 0 23 AUGUSTA AUGUSTA 262D1 262D1-33 MAX Operations AUGUSTA AUGUSTA 262D1 262D1-7 0 AUGUSTA AUGUSTA 262D1 No of Complaints AUGUSTA AUGUSTA 262D1 Switch AUGUSTA AUGUSTA Circuit AUGUSTA AUGUSTA Division AUGUSTA Responsible Service Center AUGUSTA 82.5 Circuit Miles 0.010 0.024 Total Complaint/Mile 0.530 0.776 MAX Oper/Mile 0.765 0.970 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 49 of 126 November 15, 2017 98.1 AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA 457D3 457D2 457D2 457D2 457D2 457D2 457D2 457D2 272D5 272D5 272D4 272D4 272D4 272D4 272D4 272D3 272D3 272D2 272D2 272D1 272D1 262D1 457D3-2 457D3-1 457D3 Subttl by Ckt 457D2-6 457D2-5 457D2-4 457D2-3 457D2-2 457D2 Subttl by Ckt 272D5 Subttl by Ckt 272D4-4 272D4-3 272D4-2 272D4 Subttl by Ckt 272D3 Subttl by Ckt 272D2 Subttl by Ckt 272D1 Subttl by Ckt 0 0 0 0 0 4 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 1 2 13 9 25 57 7 13 16 9 10 2 0 0 12 1 3 0 8 12 12 4 4 8 8 0 5 1 2 13 9 25 57 7 13 16 9 10 2 0 0 12 1 3 0 8 12 12 4 4 8 8 Docket No. 2017-00046 Redacted Attachment 19 p 50 of 126 November 15, 2017 71.9 1.3 25.5 8.3 0.6 0.4 0.000 0.056 0.000 0.000 0.000 0.000 0.000 0.719 0.793 0.000 0.471 1.446 6.667 20.000 0.719 0.793 0.000 0.471 1.446 6.667 20.000 0.904 AUGUSTA AUGUSTA 457D3 457D3-3 0 0 5 13 101.5 Total Oper/Mile AUGUSTA AUGUSTA 457D3 457D3-4 0 5 13 8 73 0.904 AUGUSTA AUGUSTA 457D3 457D3-5 0 73 6 MAX Oper/Mile AUGUSTA AUGUSTA 457D3 457D3-6 0 8 14 0.008 AUGUSTA AUGUSTA 457D3 457D3-7 0 6 17 Total Complaint/Mile AUGUSTA AUGUSTA 457D3 457D3-8 0 14 26 251.2 AUGUSTA AUGUSTA 457D3 Subttl by Ckt 0 17 Circuit Miles AUGUSTA AUGUSTA 457D3 263D1 0 26 227 AUGUSTA AUGUSTA 457D3 263D1-13 0 SUM Operations AUGUSTA AUGUSTA 263D1 263D1-15 0 227 AUGUSTA AUGUSTA 263D1 263D1-2 MAX Operations AUGUSTA AUGUSTA/BRUNSWICK 263D1 263D1-20 2 AUGUSTA AUGUSTA/BRUNSWICK 263D1 No of Complaints AUGUSTA AUGUSTA/BRUNSWICK 263D1 Switch AUGUSTA AUGUSTA/BRUNSWICK Circuit AUGUSTA AUGUSTA/BRUNSWICK Division AUGUSTA Responsible Service Center AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/FAIRFIELD AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK AUGUSTA/BRUNSWICK 272D6 272D6 272D6 242D1 242D1 242D1 242D1 242D1 242D1 237D1 237D1 237D1 237D1 237D1 237D1 263D1 263D1 263D1 263D1 263D1 263D1 263D1 263D1 272D6-15 272D6-13 272D6-12 272D6-11 272D6 Subttl by Ckt 242D1-5 242D1-4 242D1-3 242D1-2 242D1 Subttl by Ckt 237D1-4 237D1-3 237D1-2 237D1-1 237D1 Subttl by Ckt 263D1-9 263D1-8 263D1-7 263D1-6 263D1-4 263D1-23 263D1-21 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 4 19 5 1 0 2 4 5 8 0 1 0 3 4 53 13 4 12 24 0 114 4 2 0 2 4 1 16 3 4 19 5 1 0 2 4 5 8 0 1 0 3 4 53 13 4 12 24 0 126 4 2 0 2 4 1 37.3 59.2 183.2 Circuit Miles 0.000 0.000 0.000 Total Complaint/Mile 0.214 0.895 0.622 MAX Oper/Mile 0.214 0.895 0.688 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 51 of 126 November 15, 2017 AUGUSTA AUGUSTA/FAIRFIELD 272D6 272D6-17 0 16 42 AUGUSTA AUGUSTA/FAIRFIELD 272D6 272D6-18 0 SUM Operations AUGUSTA AUGUSTA/FAIRFIELD 272D6 272D6-19 0 2 13 30 AUGUSTA AUGUSTA/FAIRFIELD 272D6 272D6-2 13 30 MAX Operations AUGUSTA AUGUSTA/FAIRFIELD 272D6 272D6-20 2 0 AUGUSTA AUGUSTA/FAIRFIELD 272D6 1 17 0.682 No of Complaints AUGUSTA AUGUSTA/FAIRFIELD 272D6 0 0.644 Switch AUGUSTA AUGUSTA/FAIRFIELD 272D6-21 0 0.584 Circuit AUGUSTA AUGUSTA/FAIRFIELD 272D6-3 0.616 Division AUGUSTA 272D6 272D6-5 0.007 Responsible Service Center AUGUSTA AUGUSTA/FAIRFIELD 272D6 0.014 AUGUSTA 272D6 152.5 AUGUSTA/FAIRFIELD 2,334.3 AUGUSTA/FAIRFIELD 104 AUGUSTA 89 AUGUSTA 1 272D6 Subttl by Ckt AUGUSTA/FAIRFIELD 4 1,504 AUGUSTA 4 405D1 1,437 Total by Serv Ctr 0 BRIDGTON 33 AUGUSTA 405D1 BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 413D1 413D1 413D1 413D1 413D1 413D1 409D1 409D1 409D1 409D1 409D1 409D1 409D1 409D1 406D3 406D3 406D3 406D3 406D2 406D2 406D2 406D2 406D2 406D2 406D2 406D2 406D1 406D1 406D1 406D1 406D1 405D2 405D2 405D2 405D1 405D1 Subttl by Ckt 413D1-9 413D1-7 413D1-4 413D1-2 413D1 Subttl by Ckt 409D1-8 409D1-4 409D1-3 409D1-12 409D1-10 409D1-1 409D1 Subttl by Ckt 406D3-6 406D3-5 406D3 Subttl by Ckt 406D2-8 406D2-7 406D2-6 406D2-3 406D2-11 406D2-10 406D2 Subttl by Ckt 406D1-7 406D1-4 406D1-17 406D1 Subttl by Ckt 405D2-5 405D2 Subttl by Ckt 405D1-4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 1 0 1 0 0 No of Complaints 38 24 0 7 5 2 59 5 4 14 5 10 19 2 17 14 2 1 40 9 16 6 0 3 3 3 2 0 1 1 0 4 0 4 5 1 MAX Operations 45 24 0 14 5 2 61 5 4 14 5 10 19 4 19 14 4 1 65 17 33 6 0 3 3 3 2 0 1 1 0 4 0 4 6 2 SUM Operations Switch BRIDGTON BRIDGTON Circuit BRIDGTON BRIDGTON Division BRIDGTON Responsible Service Center BRIDGTON 55.2 29.3 83.6 50.9 32.4 35.5 Circuit Miles 0.000 0.000 0.000 0.000 0.020 0.031 0.000 Total Complaint/Mile 0.342 1.069 0.580 0.478 0.039 0.123 0.141 MAX Oper/Mile 0.405 1.105 0.648 0.778 0.039 0.123 0.169 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 52 of 126 November 15, 2017 111.1 BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 430D1 430D1 430D1 423D2 423D2 423D2 423D2 423D2 423D2 423D1 423D1 423D1 423D1 423D1 423D1 423D1 419D1 419D1 419D1 419D1 415D2 415D2 415D2 415D1 415D1 415D1 413D2 413D2 413D2 413D2 430D1-20 430D1-13 430D1-12 430D1-11 430D1 Subttl by Ckt 423D2-5 423D2-4 423D2-3 423D2-2 423D2 Subttl by Ckt 423D1-9 423D1-7 423D1-6 423D1-5 423D1-4 423D1 Subttl by Ckt 419D1-3 419D1-2 419D1 Subttl by Ckt 415D2-2 415D2 Subttl by Ckt 415D1-6 415D1 Subttl by Ckt 413D2-4 413D2-2 413D2 0 0 0 0 0 1 0 1 0 0 1 0 0 2 0 0 0 2 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 10 10 2 12 5 17 29 8 11 23 14 1 6 0 2 53 25 9 6 2 10 1 25 5 20 0 10 5 5 15 2 13 13 13 0 10 10 4 12 5 17 29 10 11 23 14 1 6 0 2 53 25 9 6 2 10 1 25 5 20 0 10 5 5 15 2 13 13 13 0 0 BRIDGTON BRIDGTON 430D1 430D1-21 0 SUM Operations BRIDGTON BRIDGTON 430D1 430D1-26 0 0 BRIDGTON BRIDGTON 430D1 430D1-30 MAX Operations BRIDGTON BRIDGTON 430D1 430D1-31 0 BRIDGTON BRIDGTON 430D1 No of Complaints BRIDGTON BRIDGTON 430D1 Switch BRIDGTON BRIDGTON Circuit BRIDGTON BRIDGTON Division BRIDGTON Responsible Service Center BRIDGTON 139.6 51.3 14.2 11.8 49.3 Circuit Miles 0.025 0.014 0.019 0.000 0.000 0.000 Total Complaint/Mile 0.579 0.380 0.487 0.704 1.271 0.264 MAX Oper/Mile 0.579 0.380 0.487 0.704 1.271 0.264 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 53 of 126 November 15, 2017 39.7 BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 435D4 435D4 435D4 435D4 435D4 435D4 435D4 435D4 435D4 435D4 435D4 435D3 435D3 435D3 435D3 435D3 435D2 435D2 435D2 435D1 435D1 435D1 435D1 435D1 435D1 430D1 430D1 430D1 430D1 430D1 435D4-9 435D4-7 435D4-29 435D4-28 435D4-27 435D4-25 435D4-24 435D4-23 435D4-22 435D4-21 435D4-13 435D4-12 435D4 Subttl by Ckt 435D3-8 435D3-6 435D3-4 435D3 Subttl by Ckt 435D2-5 435D2 Subttl by Ckt 435D1-6 435D1-5 435D1-4 435D1-26 435D1 Subttl by Ckt 430D1-6 430D1-4 430D1-33 430D1-32 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 6 0 0 46 6 0 11 0 4 2 1 13 1 2 5 0 1 28 11 5 9 3 26 22 4 8 0 2 1 3 2 151 35 12 0 6 0 0 46 6 0 11 0 4 2 1 13 1 2 5 0 1 28 11 5 9 3 26 22 4 8 0 2 1 3 2 158 35 15 0 0 BRIDGTON BRIDGTON 435D4 Subttl by Ckt 0 SUM Operations BRIDGTON BRIDGTON 435D4 437D1 0 0 BRIDGTON BRIDGTON 435D4 437D1-14 MAX Operations BRIDGTON BRIDGTON 437D1 437D1-2 0 BRIDGTON BRIDGTON 437D1 No of Complaints BRIDGTON BRIDGTON 437D1 Switch BRIDGTON BRIDGTON Circuit BRIDGTON BRIDGTON Division BRIDGTON Responsible Service Center BRIDGTON 65.4 23.7 24 161.9 Circuit Miles 0.000 0.000 0.000 0.000 0.006 Total Complaint/Mile 0.345 0.428 1.097 0.333 0.933 MAX Oper/Mile 0.345 0.428 1.097 0.333 0.976 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 54 of 126 November 15, 2017 133.4 BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 444D2 444D1 444D1 444D1 444D1 444D1 444D1 444D1 444D1 438D1 438D1 438D1 438D1 438D1 438D1 438D1 437D2 437D2 437D2 437D2 437D2 437D2 437D2 437D2 437D2 437D2 437D2 437D1 437D1 437D1 444D3 Subttl by Ckt 444D2 Subttl by Ckt 444D1-9 444D1-6 444D1-22 444D1-21 444D1-20 444D1-10 444D1 Subttl by Ckt 438D1-7 438D1-4 438D1-3 438D1-14 438D1-11 438D1 Subttl by Ckt 437D2-7 437D2-4 437D2-3 437D2-2 437D2-16 437D2-15 437D2-14 437D2-12 437D2-11 437D2 Subttl by Ckt 437D1-6 437D1-5 0 0 0 0 0 2 0 0 0 0 1 1 0 0 0 0 0 0 0 0 2 1 0 0 0 0 0 0 0 1 0 0 0 4 7 4 3 5 14 14 42 14 0 10 1 1 7 9 83 23 22 22 12 2 2 38 3 8 0 0 9 0 0 10 6 2 7 0 4 7 4 3 5 14 14 42 14 0 10 1 1 7 9 83 23 22 22 12 2 2 38 3 8 0 0 9 0 0 10 6 2 7 0 1 BRIDGTON BRIDGTON 444D2 444D3-1 3 SUM Operations BRIDGTON BRIDGTON 444D3 444D3-2 0 1 BRIDGTON BRIDGTON 444D3 444D3-7 MAX Operations BRIDGTON BRIDGTON 444D3 444D3-8 0 BRIDGTON BRIDGTON 444D3 No of Complaints BRIDGTON BRIDGTON 444D3 Switch BRIDGTON BRIDGTON Circuit BRIDGTON BRIDGTON Division BRIDGTON Responsible Service Center BRIDGTON 79.9 117.5 80.5 49.4 Circuit Miles 0.000 0.025 0.000 0.025 0.000 Total Complaint/Mile 1.556 0.526 0.706 0.472 0.142 MAX Oper/Mile 1.556 0.526 0.706 0.472 0.142 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 55 of 126 November 15, 2017 9 BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 458D1 458D1 458D1 458D1 458D1 458D1 458D1 458D1 458D1 458D1 458D1 445D2 445D2 445D2 445D1 445D1 445D1 445D1 445D1 445D1 445D1 444D3 458D2 Subttl by Ckt 458D1-9 458D1-8 458D1-7 458D1-6 458D1-5 458D1-4 458D1-3 458D1-12 458D1-11 458D1-1 458D1 Subttl by Ckt 445D2-5 445D2 Subttl by Ckt 445D1-3 445D1-24 445D1-23 445D1-22 445D1-1 445D1 Subttl by Ckt 0 0 0 3 1 0 0 0 0 0 0 0 0 2 0 0 0 0 10 0 10 0 0 0 0 5 8 0 0 0 109 17 1 17 23 14 5 0 9 3 16 4 47 47 0 31 0 19 0 12 0 0 4 1 5 8 0 0 0 115 17 1 17 23 20 5 0 9 3 16 4 47 47 0 31 0 19 0 12 0 0 Docket No. 2017-00046 Redacted Attachment 19 p 56 of 126 November 15, 2017 8.6 81.4 7.5 62.7 0.000 0.037 0.000 0.159 0.000 1.339 6.267 0.494 0.000 1.413 6.267 0.494 0.297 BRIDGTON BRIDGTON 458D1 Subttl by Ckt 0 1 0.569 Total Oper/Mile BRIDGTON BRIDGTON 458D2 469D1 0 4 0 0.432 0.297 BRIDGTON BRIDGTON 458D2 469D1-10 0 0 32 0.018 MAX Oper/Mile BRIDGTON BRIDGTON 469D1 469D1-12 0 0 0 108.9 0.039 BRIDGTON BRIDGTON 469D1 469D1-13 0 0 17 12 Total Complaint/Mile BRIDGTON BRIDGTON 469D1 469D1-14 2 0 62 77.4 BRIDGTON BRIDGTON 469D1 469D1-4 0 12 Circuit Miles BRIDGTON BRIDGTON 469D1 469D1-5 0 47 23 BRIDGTON BRIDGTON 469D1 469D1-6 0 SUM Operations BRIDGTON BRIDGTON 469D1 469D1-7 2 23 BRIDGTON BRIDGTON 469D1 469D1-9 MAX Operations BRIDGTON BRIDGTON 469D1 Subttl by Ckt 3 BRIDGTON BRIDGTON 469D1 No of Complaints BRIDGTON BRIDGTON 469D1 Switch BRIDGTON BRIDGTON Circuit BRIDGTON BRIDGTON Division BRIDGTON Responsible Service Center BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON/ALFRED BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON BRIDGTON 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 692D1 470D1 470D1 470D1 470D1 470D1 470D1 692D1-5 692D1-4 692D1-32 692D1-31 692D1-3 692D1-28 692D1-25 692D1-18 692D1-16B 692D1-16A 692D1-14 692D1-13 692D1-12 692D1-11 692D1-10 692D1-1 Subttl by Ckt 470D1-7 470D1-6 470D1-5 470D1-2 470D1-1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 5 0 0 1 0 0 2 12 0 25 0 0 0 0 19 8 2 0 0 6 4 3 0 1 0 80 5 0 0 1 0 0 2 12 0 25 0 0 0 0 19 8 2 0 0 6 4 3 0 1 0 194.2 60.6 Circuit Miles 0.005 0.000 Total Complaint/Mile 0.412 0.066 MAX Oper/Mile 0.412 0.066 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 57 of 126 November 15, 2017 BRIDGTON BRIDGTON/ALFRED 692D1 692D1-6 0 80 0 BRIDGTON BRIDGTON/ALFRED 692D1 692D1-7 0 SUM Operations BRIDGTON BRIDGTON/ALFRED 692D1 692D1-8 1 0 BRIDGTON BRIDGTON/ALFRED 692D1 692D1-9 MAX Operations BRIDGTON BRIDGTON/ALFRED 692D1 Subttl by Ckt 0 0 BRIDGTON BRIDGTON/ALFRED 692D1 43 No of Complaints BRIDGTON BRIDGTON/ALFRED 692D1 0 32 Switch BRIDGTON BRIDGTON/ALFRED 0 21 Circuit BRIDGTON BRIDGTON/ALFRED 463D1-2 19 Division BRIDGTON 463D1 0 Responsible Service Center BRIDGTON BRIDGTON/LEWISTON 0 BRIDGTON 463D1-3 BRIDGTON/LEWISTON 463D1-5 BRIDGTON/LEWISTON 463D1 BRIDGTON 463D1 BRIDGTON 0.000 1.156 0.000 0.000 0.581 0.000 0.000 0.616 2.1 0.000 0.533 0 5.4 0.000 0 0.014 0 0 64.9 0 2,114.8 0 0 75 204D1 0 40 463D1 Subttl by Ckt 0 0 BRIDGTON/LEWISTON 204D1 204D3 Subttl by Ckt BRIDGTON Total by Serv Ctr 204D1 Subttl by Ckt 0 BRUNSWICK 204D3 1,228 BRIDGTON BRUNSWICK 204D3 0 BRUNSWICK BRUNSWICK 1,128 BRUNSWICK BRUNSWICK 0 BRUNSWICK 30 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 210D1 210D1 210D1 210D1 209D3 209D3 209D3 209D3 209D2 209D2 209D2 209D2 209D1 209D1 209D1 209D1 209D1 206D1 206D1 204D6 204D6 204D6 204D6 204D6 204D6 204D6 204D6 204D6 204D6 204D6 210D1-6 210D1-3 210D1-17 210D1-12 210D1-11 210D1-10 Subttl by Ckt 209D3-5 209D3-1 209D3 Subttl by Ckt 209D2-6 209D2-5 209D2 Subttl by Ckt 209D1-7 209D1-16 209D1-12 209D1 Subttl by Ckt 206D1 Subttl by Ckt 204D6-9 204D6-8 204D6-7 204D6-6 204D6-5 204D6-2 204D6-12 204D6-12 204D6-1 204D6 1 1 0 1 0 0 0 1 0 0 0 0 4 4 0 0 0 0 0 0 0 1 1 5 0 1 0 0 0 4 0 0 0 8 119 12 27 4 40 20 0 2 14 43 18 1 24 7 0 0 7 19 0 3 16 0 9 9 87 8 8 8 10 17 18 2 1 8 8 155 12 55 4 48 20 0 2 14 43 18 1 24 7 0 0 7 23 0 3 20 0 9 9 109 8 8 8 10 39 18 2 1 8 7 BRUNSWICK BRUNSWICK 210D1 210D1-8 4 SUM Operations BRUNSWICK BRUNSWICK 210D1 210D1-9 0 7 BRUNSWICK BRUNSWICK 210D1 Subttl by Ckt MAX Operations BRUNSWICK BRUNSWICK 210D1 213D1 0 BRUNSWICK BRUNSWICK 210D1 No of Complaints BRUNSWICK BRUNSWICK 213D1 Switch BRUNSWICK BRUNSWICK Circuit BRUNSWICK BRUNSWICK Division BRUNSWICK Responsible Service Center BRUNSWICK 78 83 58.7 34.9 134.1 Circuit Miles 0.030 0.000 0.048 0.000 0.029 0.037 Total Complaint/Mile 0.900 0.551 0.084 0.324 0.258 0.649 MAX Oper/Mile 1.172 0.551 0.084 0.392 0.258 0.813 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 58 of 126 November 15, 2017 132.2 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 217D3 217D3 217D3 217D3 217D3 217D3 217D3 217D3 217D3 217D2 217D2 217D1 217D1 217D1 213D4 213D4 213D4 213D3 213D3 213D3 213D3 213D2 213D2 213D2 213D2 213D2 213D1 213D1 213D1 213D1 217D3-9 217D3-8 217D3-7 217D3-6 217D3-5 217D3-3 217D3-2 217D3-11 217D3-10 217D3-1 217D3 Subttl by Ckt 217D2 Subttl by Ckt 217D1-6 217D1 Subttl by Ckt 213D4-3 213D4 Subttl by Ckt 213D3-2 213D3-2 213D3 Subttl by Ckt 213D2-9 213D2-4 213D2-10 213D2 Subttl by Ckt 213D1-8 213D1-7 213D1-3 0 5 0 0 0 0 0 1 2 0 1 1 0 0 0 2 2 0 1 0 1 0 0 0 0 2 1 0 1 0 0 0 0 14 0 7 109 5 15 16 6 0 5 29 0 11 22 0 4 4 5 0 5 25 1 24 10 3 0 7 32 7 9 0 16 26 11 7 18 0 7 111 5 15 16 6 0 7 29 0 11 22 0 4 4 5 0 5 27 3 24 12 5 0 7 42 7 19 0 16 26 11 7 0 BRUNSWICK BRUNSWICK 217D3 Subttl by Ckt 0 SUM Operations BRUNSWICK BRUNSWICK 217D3 219D1 0 0 BRUNSWICK BRUNSWICK 217D3 219D1-12 MAX Operations BRUNSWICK BRUNSWICK 219D1 219D1-12 0 BRUNSWICK BRUNSWICK 219D1 No of Complaints BRUNSWICK BRUNSWICK 219D1 Switch BRUNSWICK BRUNSWICK Circuit BRUNSWICK BRUNSWICK Division BRUNSWICK Responsible Service Center BRUNSWICK 8.9 20.5 34.4 43.4 53.3 84 Circuit Miles 0.035 0.000 0.098 0.029 0.000 0.038 0.000 Total Complaint/Mile 0.763 0.449 0.244 0.727 0.230 0.600 0.310 MAX Oper/Mile 0.777 0.449 0.244 0.785 0.277 0.788 0.310 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 59 of 126 November 15, 2017 142.8 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 225D3 225D3 225D3 225D3 225D3 225D2 225D2 225D2 225D1 225D1 223D1 223D1 223D1 223D1 219D2 219D2 219D2 219D2 219D2 219D2 219D2 219D2 219D1 219D1 219D1 219D1 219D1 219D1 219D1 219D1 225D3-2 225D3-2 225D3-14 225D3-13 225D3-12 225D3-11 225D3 Subttl by Ckt 225D2-2 225D2 Subttl by Ckt 225D1 Subttl by Ckt 223D1-7 223D1-5 223D1 Subttl by Ckt 219D2-7 219D2-6 219D2-5 219D2-4A 219D2-4 219D2-13 219D2 Subttl by Ckt 219D1-8 219D1-8 219D1-4 219D1-3 219D1-2 219D1-14 219D1-13 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 66 25 7 6 3 0 13 0 1 2 9 12 11 1 4 4 42 7 22 13 82 5 23 37 1 6 7 3 110 0 11 29 1 8 17 68 25 7 6 5 0 13 0 1 2 9 12 11 1 4 4 44 9 22 13 91 5 23 37 1 6 16 3 126 0 23 29 1 8 17 23 BRUNSWICK BRUNSWICK 225D3 225D3-4 0 SUM Operations BRUNSWICK BRUNSWICK 225D3 225D3-6 3 23 BRUNSWICK BRUNSWICK 225D3 225D3-7 MAX Operations BRUNSWICK BRUNSWICK 225D3 Subttl by Ckt 0 BRUNSWICK BRUNSWICK 225D3 No of Complaints BRUNSWICK BRUNSWICK 225D3 Switch BRUNSWICK BRUNSWICK Circuit BRUNSWICK BRUNSWICK Division BRUNSWICK Responsible Service Center BRUNSWICK 13.5 3.6 75.2 98 119.2 Circuit Miles 0.024 0.000 0.000 0.000 0.010 0.000 Total Complaint/Mile 0.531 0.889 1.111 0.559 0.837 0.923 MAX Oper/Mile 0.548 0.889 1.111 0.585 0.929 1.057 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 60 of 126 November 15, 2017 124.2 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 241D1 241D1 241D1 241D1 238D1 238D1 238D1 238D1 238D1 232D2 232D2 232D2 232D2 232D2 232D2 232D2 232D2 232D2 232D1 232D1 232D1 232D1 232D1 232D1 231D2 231D2 231D2 231D2 231D2 231D1 231D1 231D1 231D1 231D1 225D4 225D4 241D1-4 241D1-2 241D1-1 241D1 Subttl by Ckt 238D1-4 238D1-2 238D1-1 238D1 Subttl by Ckt 232D2-9 232D2-8 232D2-6 232D2-5 232D2-4 232D2-3 232D2-2 232D2 Subttl by Ckt 232D1-6 232D1-15 232D1-14 232D1-1 232D1 Subttl by Ckt 231D2-3 231D2-2 231D2-1 231D2 Subttl by Ckt 231D1-9 231D1-8 231D1-7 231D1 Subttl by Ckt 225D4 5 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 4 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 No of Complaints 45 5 3 2 41 4 23 9 5 70 15 0 6 11 21 9 0 8 89 25 13 28 19 4 10 9 0 1 0 33 2 6 25 0 12 12 MAX Operations 45 5 3 2 58 4 35 14 5 70 15 0 6 11 21 9 0 8 116 52 13 28 19 4 10 9 0 1 0 33 2 6 25 0 12 12 SUM Operations Switch BRUNSWICK BRUNSWICK Circuit BRUNSWICK BRUNSWICK Division BRUNSWICK Responsible Service Center BRUNSWICK 134.6 61.7 11.9 34.3 31 Circuit Miles 0.000 0.007 0.065 0.000 0.000 0.032 Total Complaint/Mile 0.483 0.520 1.442 0.840 0.962 0.387 MAX Oper/Mile 0.684 0.520 1.880 0.840 0.962 0.387 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 61 of 126 November 15, 2017 84.8 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 258D1 258D1 258D1 258D1 258D1 252D2 252D2 252D2 252D2 252D2 252D2 252D2 252D2 252D2 250K3 250K3 250D2 250D2 250D2 250D2 250D2 250D2 250D2 250D2 250D1 250D1 250D1 250D1 250D1 250D1 249D2 249D2 249D1 249D1 241D1 241D1 258D1-14 258D1-13 258D1-12 258D1-11 258D1 Subttl by Ckt 252D2-9 252D2-7 252D2-6 252D2-3 252D2-2 252D2-12 252D2-10 252D2 Subttl by Ckt 250K3-1 Subttl by Ckt 250D2-6 250D2-4 250D2-3 250D2-12 250D2-11 250D2-10 250D2 Subttl by Ckt 250D1-7 250D1-13 250D1-12 250D1-10 250D1 Subttl by Ckt 249D2 Subttl by Ckt 249D1 Subttl by Ckt 241D1-6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 4 0 2 0 0 0 0 1 0 0 0 1 0 1 1 0 0 6 1 No of Complaints 12 9 9 12 4 111 2 6 78 2 3 11 8 1 7 7 94 20 24 1 8 12 22 7 67 0 37 21 7 2 10 10 11 11 90 35 MAX Operations 12 9 9 12 4 111 2 6 78 2 3 11 8 1 7 7 94 20 24 1 8 12 22 7 68 0 37 21 8 2 10 10 11 11 90 35 SUM Operations Switch BRUNSWICK BRUNSWICK Circuit BRUNSWICK BRUNSWICK Division BRUNSWICK Responsible Service Center BRUNSWICK 4.1 109.4 94 12.4 20.5 68.8 Circuit Miles 0.000 0.000 0.055 0.011 0.081 0.000 0.087 Total Complaint/Mile 0.956 1.707 0.859 0.713 0.806 0.537 1.308 MAX Oper/Mile 0.956 1.707 0.859 0.723 0.806 0.537 1.308 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 62 of 126 November 15, 2017 116.1 BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK/PORTLAND BRUNSWICK/PORTLAND BRUNSWICK/PORTLAND BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK BRUNSWICK 218D1 218D1 218D1 218D1 218D1 620D3 620D3 620D3 620D3 274D1 274D1 274D1 274D1 274D1 273D5 273D5 273D4 273D4 261D4 261D4 261D3 261D3 261D3 261D3 261D3 258D1 258D1 258D1 258D1 620D2 Subttl by Ckt 218D1-50 218D1-49 218D1-4 218D1-3 218D1-1 Subttl by Ckt 620D3-5 620D3-4 620D3 Subttl by Ckt 274D1-8 274D1-6 274D1-12 274D1 Subttl by Ckt 273D5 Subttl by Ckt 273D4 Subttl by Ckt 261D4 Subttl by Ckt 261D3-6 261D3-4 261D3-3 261D3 Subttl by Ckt 258D1-6 258D1-3 258D1-2 0 0 1 1 1 0 0 0 0 2 0 1 1 0 0 0 0 0 0 0 0 0 1 1 2 0 0 1 1 1 0 1 7 38 4 7 16 11 7 0 3 0 1 28 3 14 11 39 1 2 35 1 2 2 12 12 6 6 30 12 5 11 2 74 12 9 7 38 4 7 16 11 7 0 3 0 1 28 3 14 11 39 1 2 35 1 2 2 12 12 6 6 30 12 5 11 2 87 25 9 7 BRUNSWICK BRUNSWICK/PORTLAND 218D1 620D2-14L 0 16 SUM Operations BRUNSWICK BRUNSWICK/PORTLAND 620D2 620D2-14R 0 7 BRUNSWICK BRUNSWICK/PORTLAND 620D2 620D2-3 1 MAX Operations BRUNSWICK BRUNSWICK/PORTLAND 620D2 620D2-4 0 BRUNSWICK BRUNSWICK/PORTLAND 620D2 620D2-5 No of Complaints BRUNSWICK BRUNSWICK/PORTLAND 620D2 Switch BRUNSWICK BRUNSWICK/PORTLAND 620D2 Circuit BRUNSWICK BRUNSWICK/PORTLAND Division BRUNSWICK BRUNSWICK/PORTLAND Responsible Service Center BRUNSWICK 40 BRUNSWICK 56.4 79.5 9.5 9.4 12.1 56.6 206.8 Circuit Miles 0.017 0.035 0.000 0.000 0.000 0.083 0.035 0.005 Total Complaint/Mile 0.182 0.496 0.491 0.211 1.277 0.496 0.530 0.358 MAX Oper/Mile 0.182 0.496 0.491 0.211 1.277 0.496 0.530 0.421 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 63 of 126 November 15, 2017 60.6 BRUNSWICK/PORTLAND 245D2 620D2 620D2 245D2-2 245D2-1 245D2 Subttl by Ckt 620D2-6 0 0 0 2 0 No of Complaints 17 16 14 121 33 MAX Operations 17 16 14 145 33 SUM Operations 102.3 Circuit Miles 0.020 Total Complaint/Mile 1.183 MAX Oper/Mile 1.417 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 64 of 126 November 15, 2017 BRUNSWICK/PORTLAND 245D2 Switch BRUNSWICK BRUNSWICK/ROCKLAND 245D2 Circuit BRUNSWICK BRUNSWICK/ROCKLAND Division BRUNSWICK BRUNSWICK/ROCKLAND Responsible Service Center BRUNSWICK 1.084 BRUNSWICK 1.084 1 8 0.000 35 8 0 46 58.1 35 0 0 46 4 0 BRUNSWICK/ROCKLAND 120D1-1 0 9 63 245D2-3 BRUNSWICK BRUNSWICK/ROCKLAND 245D2 120D1-2 0 4 5 245D2 BRUNSWICK BRUNSWICK/ROCKLAND 120D1 120D1-3 0 9 63 0 BRUNSWICK/ROCKLAND BRUNSWICK Total by Serv Ctr 120D1 120D1-4 0 5 6 BRUNSWICK DOVER 120D1 120D1-9 2 0 6 23 1 BRUNSWICK DOVER 120D1 Subttl by Ckt 0 0 6 DOVER DOVER 120D1 808D1 0 6 23 10 0 DOVER DOVER 120D1 808D1-10 0 0 12 0 DOVER DOVER 808D1 808D1-11 0 10 245D2-4 DOVER DOVER 808D1 808D1-13 0 12 7 245D2-5 DOVER DOVER 808D1 808D1-14 0 7 9 14 245D2 DOVER DOVER 808D1 808D1-15 0 6 7 0.508 245D2 DOVER DOVER 808D1 808D1-17 0 9 1 0.469 1.174 DOVER DOVER 808D1 808D1-18 0 7 0 0.010 0.734 DOVER DOVER 808D1 808D1-2 0 1 202.7 1.174 DOVER DOVER 808D1 808D1-20 0 0 7 103 0.667 DOVER DOVER 808D1 808D1-21 0 95 0 0.000 DOVER DOVER 808D1 808D1-22 0 7 0.020 DOVER DOVER 808D1 808D1-4 2 0 7 10 75.8 DOVER DOVER 808D1 808D1-5 0 10 2,802.0 DOVER DOVER 808D1 Subttl by Ckt 0 4 89 DOVER DOVER 808D1 808D2 0 0 89 DOVER DOVER 808D1 808D2-10 0 0 DOVER DOVER 808D2 808D2-6 0 Subttl by Ckt DOVER DOVER 808D2 808D2-7 5 DOVER DOVER 808D2 808D2-8 2,057 DOVER DOVER 808D2 5 DOVER DOVER 808D2 1,868 DOVER DOVER 0 DOVER DOVER 57 DOVER 0 DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER 813D3 813D3 813D3 813D3 813D3 813D1 813D1 813D1 813D1 813D1 811D1 811D1 811D1 811D1 811D1 811D1 811D1 811D1 811D1 811D1 811D1 808D2 813D3-6 813D3-3 813D3-21 813D3-20 813D3-19 813D3-1 813D3 Subttl by Ckt 813D1-4 813D1-3 813D1-1 813D1 Subttl by Ckt 811D1-9 811D1-7 811D1-6 811D1-2 811D1-15 811D1-14 811D1-11 811D1-10 811D1-1 811D1 Subttl by Ckt 0 0 0 1 2 0 0 1 0 2 0 0 0 2 2 0 0 1 0 1 0 0 0 0 0 6 202 31 26 14 6 26 29 2 3 65 52 9 11 0 32 136 20 45 4 11 19 14 1 0 15 7 18 12 6 202 31 26 14 6 26 29 2 3 65 58 15 11 0 32 136 20 45 4 11 19 14 1 0 15 7 Docket No. 2017-00046 Redacted Attachment 19 p 65 of 126 November 15, 2017 20.2 123 66.5 109.5 0.000 0.033 0.030 0.018 0.891 1.642 0.782 1.242 0.891 1.642 0.872 1.242 0.247 DOVER DOVER 813D3 813D3-7 4 12 Total Oper/Mile DOVER DOVER 813D3 813D3-9 0 18 9 10 0.216 DOVER DOVER 813D3 Subttl by Ckt 0 10 0 MAX Oper/Mile DOVER DOVER 813D3 815D1 0 7 0.000 DOVER DOVER 813D3 815D1-3 0 0 Total Complaint/Mile DOVER DOVER 815D1 Subttl by Ckt 0 9 97.2 DOVER DOVER 815D1 815D2 0 9 0 11 Circuit Miles DOVER DOVER 815D1 815D2-10 0 0 11 24 DOVER DOVER 815D2 815D2-12 0 SUM Operations DOVER DOVER 815D2 815D2-13 0 21 DOVER DOVER 815D2 815D2-14 MAX Operations DOVER DOVER 815D2 815D2-15 0 DOVER DOVER 815D2 No of Complaints DOVER DOVER 815D2 Switch DOVER DOVER Circuit DOVER DOVER Division DOVER Responsible Service Center DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER DOVER 821D3 821D3 821D2 821D2 821D2 821D2 821D2 821D1 821D1 821D1 821D1 821D1 821D1 821D1 821D1 821D1 821D1 821D1 820D1 820D1 820D1 820D1 820D1 820D1 815D2 815D2 815D2 815D2 815D2 815D2 834D1 Subttl by Ckt 821D3-3 821D3 Subttl by Ckt 821D2-6 821D2-5 821D2-2 821D2 Subttl by Ckt 821D1-8 821D1-6 821D1-3 821D1-2 821D1-15 821D1-14 821D1-13 821D1-12 821D1-1 821D1 Subttl by Ckt 820D1-6 820D1-5 820D1-3 820D1-2 820D1 Subttl by Ckt 815D2-8 815D2-7 815D2-6 815D2-4 815D2-3 0 0 0 0 0 0 0 0 0 0 0 3 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 18 42 39 26 1 6 4 2 69 17 32 10 10 171 27 16 43 10 11 8 11 32 0 13 62 11 22 8 16 5 89 9 7 6 22 18 42 39 26 1 6 4 2 72 17 32 13 10 171 27 16 43 10 11 8 11 32 0 13 62 11 22 8 16 5 91 9 7 6 22 8 DOVER DOVER 821D3 834D1-10 0 SUM Operations DOVER DOVER 834D1 834D1-11 0 8 DOVER DOVER 834D1 834D1-2 MAX Operations DOVER DOVER 834D1 834D1-3 0 DOVER DOVER 834D1 No of Complaints DOVER DOVER 834D1 Switch DOVER DOVER Circuit DOVER DOVER Division DOVER Responsible Service Center DOVER 48.9 123.5 110.9 129.7 Circuit Miles 0.000 0.000 0.024 0.000 0.000 Total Complaint/Mile 0.423 1.411 1.385 0.559 0.686 MAX Oper/Mile 0.423 1.472 1.385 0.559 0.702 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 66 of 126 November 15, 2017 14.2 834D1 834D1 834D1-9 834D1-8 834D1-7 834D1-5 0 1 0 0 1 15 31 52 170 0 9 7 0 24 15 31 52 170 0 9 7 Docket No. 2017-00046 Redacted Attachment 19 p 67 of 126 November 15, 2017 Total Oper/Mile DOVER 834D1 Subttl by Ckt 0 24 11 MAX Oper/Mile DOVER 834D1 834D2 0 0 3 Total Complaint/Mile DOVER DOVER 834D1 834D2-11 0 11 3 Circuit Miles DOVER DOVER 834D2 834D2-13 0 3 139 28 DOVER DOVER 834D2 834D2-14 0 3 5 SUM Operations DOVER DOVER 834D2 834D2-19 0 139 4 28 DOVER DOVER 834D2 834D2-20 0 5 13 MAX Operations DOVER DOVER 834D2 834D2-26 0 4 0 DOVER DOVER 834D2 834D2-4 0 13 11 No of Complaints DOVER DOVER 834D2 Subttl by Ckt 0 7 3 33 Switch DOVER DOVER 834D2 837D1 1 29 14 Circuit DOVER DOVER 834D2 837D1-11 0 3 2 Division DOVER DOVER 837D1 837D1-6 1 14 3 Responsible Service Center DOVER DOVER 837D1 837D1-7 0 2 0 1.981 DOVER DOVER 837D1 Subttl by Ckt 0 1 1.981 DOVER DOVER 837D1 837D2 0 0 0.012 DOVER DOVER 837D1 837D2-10 0 0 85.8 DOVER DOVER 837D2 837D2-11 0 0 1.071 DOVER DOVER 837D2 837D2-14 20 8 1.071 DOVER DOVER 837D2 837D2-16 0 1,342 0 0.000 DOVER DOVER 837D2 0 8 40 129.8 DOVER DOVER 837D2 15 0 13 0.526 DOVER DOVER 837D2-8 0 27 43 0.463 DOVER DOVER Subttl by Ckt 0 13 18 0.016 DOVER 837D2 807D1 1 43 62.7 DOVER DOVER 837D2 807D1-15 2 18 0.273 DOVER DOVER 807D1 807D1-2 0 0.936 Total by Serv Ctr 807D1 807D1-4 0 2 122 0.248 DOVER FAIRFIELD 807D1 807D1-6 109 0.917 DOVER FAIRFIELD 807D1 807D1-9 2 0.000 FAIRFIELD FAIRFIELD 807D1 3 3 0.010 FAIRFIELD FAIRFIELD 807D1 0 80.5 FAIRFIELD FAIRFIELD Subttl by Ckt 0 1,463.2 FAIRFIELD FAIRFIELD 810D1 22 FAIRFIELD 807D1 810D1-10 1,370 FAIRFIELD 810D1 1.578 FAIRFIELD 810D1 1.410 FAIRFIELD 0.039 FAIRFIELD FAIRFIELD 77.3 FAIRFIELD 3 FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD 839D2 839D2 839D1 839D1 839D1 839D1 839D1 839D1 817D3 817D3 817D3 817D3 817D3 817D2 817D2 817D1 817D1 812D2 812D2 812D2 812D2 812D2 812D2 812D2 810D1 810D1 810D1 810D1 810D1 810D1 842D1-5 842D1 Subttl by Ckt 839D2 Subttl by Ckt 839D1-9 839D1-7 839D1-5 839D1-5 839D1 Subttl by Ckt 817D3-6 817D3-5 817D3-4 817D3 Subttl by Ckt 817D2 Subttl by Ckt 817D1 Subttl by Ckt 812D2-9 812D2-8 812D2-3 812D2-2 812D2-1 812D2 Subttl by Ckt 810D1-9 810D1-7 810D1-6 810D1-3 810D1-14 0 0 0 0 0 0 1 1 0 0 0 0 1 0 0 1 0 2 2 0 0 1 0 0 1 0 0 0 0 0 0 0 0 12 19 3 3 0 3 2 2 46 5 3 37 0 1 26 13 1 2 10 6 6 5 5 34 6 0 3 2 11 12 62 3 32 7 8 12 19 3 3 0 3 2 2 106 6 3 96 0 1 26 13 1 2 10 6 6 5 5 34 6 0 3 2 11 12 62 3 32 7 8 7 FAIRFIELD FAIRFIELD 842D1 Subttl by Ckt 1 SUM Operations FAIRFIELD FAIRFIELD 842D1 852D1 0 7 FAIRFIELD FAIRFIELD 842D1 852D1-15 MAX Operations FAIRFIELD FAIRFIELD 852D1 852D1-3 0 FAIRFIELD FAIRFIELD 852D1 No of Complaints FAIRFIELD FAIRFIELD 852D1 Switch FAIRFIELD FAIRFIELD Circuit FAIRFIELD FAIRFIELD Division FAIRFIELD Responsible Service Center FAIRFIELD 13.3 67.1 78.3 15.6 7.1 43.4 85.6 Circuit Miles 0.000 0.000 0.015 0.013 0.128 0.000 0.023 0.000 Total Complaint/Mile 0.244 0.150 0.686 0.332 0.385 0.704 0.783 0.724 MAX Oper/Mile 0.244 0.150 1.580 0.332 0.385 0.704 0.783 0.724 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 68 of 126 November 15, 2017 12.3 FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD 861D9 861D9 861D9 861D9 861D9 861D9 861D9 861D9 861D9 861D8 861D8 861D8 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 860D1 855D2 855D2 855D2 855D1 855D1 852D1 852D1 861D9-9 861D9-8 861D9-7 861D9-5 861D9-4 861D9-2 861D9-12 861D9-10 861D9 Subttl by Ckt 861D8-6 861D8 Subttl by Ckt 860D1-8 860D1-7 860D1-6 860D1-5 860D1-4 860D1-3 860D1-21 860D1-2 860D1-18 860D1-16 860D1-15 860D1-14 860D1-13 860D1-12 860D1-11 860D1 Subttl by Ckt 855D2-2 855D2 Subttl by Ckt 855D1 Subttl by Ckt 852D1-5 0 2 0 0 0 0 0 1 0 0 0 0 10 0 0 1 0 1 0 0 0 0 2 0 0 1 0 5 0 1 0 1 2 2 1 0 No of Complaints 17 12 0 6 0 2 8 7 38 41 1 40 142 0 13 16 3 36 6 2 1 9 6 11 12 3 14 7 3 2 1 1 15 15 49 15 MAX Operations 17 12 0 6 0 2 8 7 38 41 1 40 142 0 13 16 3 36 6 2 1 9 6 11 12 3 14 7 3 2 1 1 15 15 49 15 SUM Operations Switch FAIRFIELD FAIRFIELD Circuit FAIRFIELD FAIRFIELD Division FAIRFIELD Responsible Service Center FAIRFIELD 238.4 17.9 21.2 44.3 Circuit Miles 0.000 0.042 0.056 0.094 0.023 Total Complaint/Mile 1.737 0.596 0.112 0.708 1.106 MAX Oper/Mile 1.737 0.596 0.112 0.708 1.106 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 69 of 126 November 15, 2017 23.6 Docket No. 2017-00046 Redacted Attachment 19 p 70 of 126 November 15, 2017 FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD FAIRFIELD 870D1 870D1 870D1 870D1 865D5 865D5 865D2 865D2 865D1 865D1 861D9 870D2-2 870D2 Subttl by Ckt 870D1-9 870D1-15 870D1 Subttl by Ckt 865D5 Subttl by Ckt 865D2 Subttl by Ckt 865D1 Subttl by Ckt 0 0 0 0 0 0 0 0 0 0 1 1 0 0 23 68 0 63 1 4 7 0 1 6 11 11 2 2 1 1 12 0 23 68 0 63 1 4 7 0 1 6 11 11 2 2 1 1 23.9 54.8 14.3 10.7 18.3 0.000 0.000 0.000 0.093 0.000 2.845 0.128 0.769 0.187 0.055 0.613 2.845 0.128 0.769 0.187 0.055 0.898 FAIRFIELD FAIRFIELD 870D2 870D2-3 0 0 0.599 Total Oper/Mile FAIRFIELD FAIRFIELD 870D2 870D2-3 0 10 4 34 0.007 0.898 FAIRFIELD FAIRFIELD 870D2 Subttl by Ckt 1 1 140.3 0.571 MAX Oper/Mile FAIRFIELD FAIRFIELD 870D2 873D1 0 4 34 12 0.571 0.030 FAIRFIELD FAIRFIELD 870D2 873D1-11 0 1 86 0.000 Total Complaint/Mile FAIRFIELD FAIRFIELD 873D1 873D1-24 0 12 0 7 100.2 FAIRFIELD FAIRFIELD 873D1 873D1-25C 0 84 4 Circuit Miles FAIRFIELD FAIRFIELD 873D1 873D1-3 0 0 4 90 FAIRFIELD FAIRFIELD 873D1 873D1-6 1 4 SUM Operations FAIRFIELD FAIRFIELD 873D1 873D1-8 0 4 90 FAIRFIELD FAIRFIELD 873D1 Subttl by Ckt 0 MAX Operations FAIRFIELD FAIRFIELD 873D1 873D2 0 3 FAIRFIELD FAIRFIELD 873D1 873D2-1 No of Complaints FAIRFIELD FAIRFIELD 873D2 Subttl by Ckt Switch FAIRFIELD FAIRFIELD 873D2 2 Circuit FAIRFIELD FAIRFIELD 873D2 0 Division FAIRFIELD FAIRFIELD 2 Responsible Service Center FAIRFIELD FAIRFIELD 1 FAIRFIELD 812D1 FAIRFIELD 812D1 FAIRFIELD/SKOWHEGAN 7 FAIRFIELD 0 812D1 7 812D1 0 FAIRFIELD/SKOWHEGAN 0 FAIRFIELD/SKOWHEGAN 812D1-1 FAIRFIELD 812D1-2 FAIRFIELD 812D1-8 0 812D1 0 FAIRFIELD/SKOWHEGAN 0 0 FAIRFIELD 1 0.418 812D1-9 0.418 Subttl by Ckt 0.018 812D1 55 812D1 0 14 FAIRFIELD/SKOWHEGAN 832 0 23 FAIRFIELD/SKOWHEGAN 0 14 FAIRFIELD 28 0 23 FAIRFIELD 0 0.775 0 0.711 153D1-1 0.024 Subttl by Ckt 1,169.9 Total by Serv Ctr 153D1 907 FAIRFIELD 153D1 0.000 FARMINGTON 0.000 FARMINGTON 0.000 FARMINGTON 11.5 FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 407D1 407D1 403D2 403D2 403D2 403D2 403D2 403D2 403D2 403D2 403D2 403D1 403D1 403D1 403D1 403D1 403D1 403D1 403D1 403D1 400D2 400D2 400D1 400D1 400D1 400D1 400D1 400D1 400D1 400D1 407D1-4 407D1-3 407D1-2 407D1-1 Subttl by Ckt 403K2 403D2-8 403D2-7 403D2-6 403D2-5 403D2-4 403D2-2 403D2-16 Subttl by Ckt 403D1-5 403D1-4 403D1-3 403D1-2 403D1-10 403D1-1 403D1-1 403D1 Subttl by Ckt 400D2 Subttl by Ckt 400D1-8 400D1-7 400D1-6 400D1-4 400D1-2 400D1-10 400D1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 20 0 0 0 0 13 0 7 0 0 0 1 0 1 0 0 0 0 9 7 2 28 5 3 20 0 45 1 3 9 9 0 2 21 0 74 1 25 11 1 1 0 3 32 4 4 75 2 14 0 18 3 22 9 7 2 28 5 3 20 0 45 1 3 9 9 0 2 21 0 79 1 25 12 1 1 0 7 32 4 4 75 2 14 0 18 3 22 16 FARMINGTON FARMINGTON 407D1 Subttl by Ckt 2 SUM Operations FARMINGTON FARMINGTON 407D1 428D1 0 16 FARMINGTON FARMINGTON 407D1 428D1-1 MAX Operations FARMINGTON FARMINGTON 428D1 428D1-2 0 FARMINGTON FARMINGTON 428D1 No of Complaints FARMINGTON FARMINGTON 428D1 Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON 87.3 91.8 0.5 79.7 Circuit Miles 0.000 0.000 0.218 0.000 0.013 Total Complaint/Mile 0.722 0.515 0.806 8.000 0.941 MAX Oper/Mile 0.722 0.515 0.861 8.000 0.941 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 71 of 126 November 15, 2017 38.8 FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 447D1 447D1 447D1 447D1 429D1 429D1 429D1 429D1 429D1 429D1 429D1 428D3 428D3 428D3 428D3 428D2 428D2 428D2 428D2 428D2 428D2 428D1 Subttl by Ckt 447D1-9 447D1-4 447D1-13 447D1-12 447D1 Subttl by Ckt 429D1-6 429D1-5 429D1-4 429D1-3 429D1-2 429D1-1 Subttl by Ckt 428D3-5 428D3-4 428D3 Subttl by Ckt 428D2-9 428D2-13 428D2-12 428D2-10 428D2 Subttl by Ckt 0 0 2 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 34 3 9 0 27 10 0 1 16 0 28 6 6 10 1 1 4 31 10 21 0 24 8 0 7 9 0 31 1 34 3 9 0 27 10 0 1 16 0 28 6 6 10 1 1 4 31 10 21 0 33 17 0 7 9 0 Docket No. 2017-00046 Redacted Attachment 19 p 72 of 126 November 15, 2017 58.5 51 78 88.2 0.034 0.000 0.000 0.011 1.101 0.462 0.549 0.397 0.272 1.101 0.462 0.549 0.397 0.374 0.756 FARMINGTON FARMINGTON 447D1 447D2 0 1 0.026 Total Oper/Mile FARMINGTON FARMINGTON 447D1 447D2-1 1 31 78.1 2.241 0.756 FARMINGTON FARMINGTON 447D2 447D2-14 0 8 2.241 MAX Oper/Mile FARMINGTON FARMINGTON 447D2 447D2-4 1 8 0 86 0.000 0.084 FARMINGTON FARMINGTON 447D2 447D2-5 0 0 86 11.6 Total Complaint/Mile FARMINGTON FARMINGTON 447D2 447D2-6 2 26 23.8 FARMINGTON FARMINGTON 447D2 447D2-7 0 26 0 26 Circuit Miles FARMINGTON FARMINGTON 447D2 Subttl by Ckt 0 0 26 18 FARMINGTON FARMINGTON 447D2 447D3 0 SUM Operations FARMINGTON FARMINGTON 447D2 447D3-3 0 18 FARMINGTON FARMINGTON 447D3 Subttl by Ckt MAX Operations FARMINGTON FARMINGTON 447D3 447D4 2 FARMINGTON FARMINGTON 447D3 No of Complaints FARMINGTON FARMINGTON 447D4 Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 816D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 466D1 460K1 460K1 453D1 453D1 453D1 453D1 453D1 453D1 453D1 453D1 453D1 449D2 449D2 449D2 449D2 449D2 449D2 449D2 449D1 449D1 447D4 447D4 816D1 Subttl by Ckt 466D1-9 466D1-8 466D1-7 466D1-6 466D1-5 466D1-4 466D1-3 466D1-2 466D1-17 466D1-16 466D1-10 466D1 Subttl by Ckt 460K1-5 Subttl by Ckt 453D1-6 453D1-5 453D1-4 453D1-3 453D1-2 453D1-10 453D1-1 453D1 Subttl by Ckt 449D2-5 449D2-4 449D2-3 449D2-2 449D2-1 449D2 Subttl by Ckt 449D1 Subttl by Ckt 447D4-6 2 2 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 0 2 0 0 3 0 0 0 0 0 No of Complaints 0 167 18 16 33 0 0 6 10 13 29 20 0 22 30 30 87 9 7 28 11 22 4 6 0 65 3 14 4 13 30 1 1 1 1 1 MAX Operations 0 167 18 16 33 0 0 6 10 13 29 20 0 22 51 51 116 9 7 28 11 45 4 12 0 65 3 14 4 13 30 1 1 1 2 2 SUM Operations Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON 10.4 117.2 82.4 0.6 27.4 Circuit Miles 0.012 0.000 0.000 0.061 0.000 0.000 Total Complaint/Mile 1.010 2.885 0.742 0.789 1.667 0.037 MAX Oper/Mile 1.010 4.904 0.990 0.789 1.667 0.073 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 73 of 126 November 15, 2017 165.3 FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 841D1 841D1 841D1 841D1 836D1 836D1 836D1 836D1 836D1 835D1 835D1 835D1 835D1 835D1 835D1 835D1 818D2 818D2 818D2 818D2 818D2 818D1 818D1 818D1 818D1 818D1 818D1 816D1 816D1 816D1 841D1-4 841D1-12 841D1-11 841D1-10 841D1-1 841D1 Subttl by Ckt 836D1-3 836D1-2 836D1-1 836D1 Subttl by Ckt 835D1-7 835D1-6 835D1-5 835D1-4 835D1-3 835D1 Subttl by Ckt 818D2-3 818D2-2 818D2-1 818D2 Subttl by Ckt 818D1-9 818D1-8 818D1-7 818D1-6 818D1 Subttl by Ckt 816D1-5 816D1-4 0 2 0 0 1 0 0 0 0 0 0 0 0 2 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 140 38 18 8 14 12 21 22 7 0 10 4 2 0 4 59 0 4 23 16 13 3 50 20 9 21 0 59 25 14 18 1 1 14 3 154 38 18 18 14 12 21 22 11 0 10 4 2 0 4 59 0 4 23 16 13 3 50 20 9 21 0 59 25 14 18 1 1 14 3 11 FARMINGTON FARMINGTON 841D1 841D1-5 2 SUM Operations FARMINGTON FARMINGTON 841D1 841D1-6 5 11 FARMINGTON FARMINGTON 841D1 841D1-9 MAX Operations FARMINGTON FARMINGTON 841D1 Subttl by Ckt 2 FARMINGTON FARMINGTON 841D1 No of Complaints FARMINGTON FARMINGTON 841D1 Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON 27.7 92.1 89.9 71.8 48.5 Circuit Miles 0.032 0.000 0.022 0.000 0.000 0.082 Total Complaint/Mile 0.886 0.361 0.641 0.556 0.822 0.289 MAX Oper/Mile 0.974 0.361 0.641 0.556 0.822 0.289 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 74 of 126 November 15, 2017 158.1 FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 858D4 858D4 858D4 858D4 858D4 858D3 858D3 858D3 858D3 858D3 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D2 858D1B 858D1B 858D1B 858D1B 858D1B 858D1A 858D1A 858D1A 858D1A 858D1A 858D1 858D1 858D4-6 858D4-3 858D4-2 858D4-1 858D4 Subttl by Ckt 858D3-6 858D3-5 858D3-2 858D3 Subttl by Ckt 858D2-9 858D2-8 858D2-7 858D2-6 858D2-5 858D2-15 858D2-14 858D2-13 858D2-12 858D2-11 858D2-10 858D2-1 858D2 Subttl by Ckt 858D1B-7 858D1B-6 858D1B-5 858D1B-1 Subttl by Ckt 858D1A-4 858D1A-21 858D1A-2 858D1A-1 Subttl by Ckt 858D1 1 0 0 0 0 1 0 1 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 2 2 0 0 0 1 1 0 0 0 0 0 No of Complaints 23 58 44 4 8 61 2 33 24 2 130 11 3 9 6 6 11 35 9 25 8 5 1 1 109 11 49 5 44 25 15 3 0 7 7 7 MAX Operations 23 58 44 4 8 65 2 33 28 2 130 11 3 9 6 6 11 35 9 25 8 5 1 1 109 11 49 5 44 25 15 3 0 7 7 7 SUM Operations Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON 129.4 18.2 48.4 66.6 Circuit Miles 0.013 0.008 0.110 0.021 0.000 Total Complaint/Mile 0.820 1.005 5.989 0.517 0.105 MAX Oper/Mile 0.874 1.005 5.989 0.517 0.105 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 75 of 126 November 15, 2017 74.4 FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON FARMINGTON 877D1 877D1 876D1 876D1 875D2 875D2 875D2 875D2 875D2 875D2 875D2 875D2 875D1 875D1 875D1 875D1 875D1 875D1 875D1 875D1 875D1 858D4 Subttl by Ckt 877D1-2 877D1-1 877D1 Subttl by Ckt 876D1 Subttl by Ckt 875D2-6 875D2-5 875D2-4 875D2-3 875D2-11 875D2-10 875D2 Subttl by Ckt 875D1-9 875D1-7 875D1-4 875D1-3 875D1-2 875D1-10 875D1-1 875D1 Subttl by Ckt 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 22 22 0 0 29 17 8 4 0 0 27 6 7 6 5 1 0 2 66 1 36 2 17 0 2 5 3 0 3 22 22 0 0 29 17 8 4 0 0 28 6 7 6 5 2 0 2 66 1 36 2 17 0 2 5 3 Docket No. 2017-00046 Redacted Attachment 19 p 76 of 126 November 15, 2017 15.5 13.7 53 0.3 101.3 156.9 0.000 0.000 0.000 0.000 0.000 0.000 1.419 0.000 0.547 0.000 0.267 0.421 1.419 0.000 0.547 0.000 0.276 0.421 1.274 FARMINGTON FARMINGTON 877D1 881D1 0 3 1 Total Oper/Mile FARMINGTON FARMINGTON 877D1 Subttl by Ckt 0 0 10 1.274 FARMINGTON FARMINGTON 881D1 882D1 0 1 113 MAX Oper/Mile FARMINGTON FARMINGTON 881D1 Subttl by Ckt 0 10 9 0.009 FARMINGTON FARMINGTON 882D1 882D2 0 50 4 Total Complaint/Mile FARMINGTON FARMINGTON 882D1 882D2-10 0 9 19 107.5 FARMINGTON FARMINGTON 882D2 882D2-11 0 4 Circuit Miles FARMINGTON FARMINGTON 882D2 882D2-12 0 19 137 FARMINGTON FARMINGTON 882D2 882D2-14 0 SUM Operations FARMINGTON FARMINGTON 882D2 882D2-15 0 137 FARMINGTON FARMINGTON 882D2 882D2-16 MAX Operations FARMINGTON FARMINGTON 882D2 882D2-17 1 FARMINGTON FARMINGTON 882D2 No of Complaints FARMINGTON FARMINGTON 882D2 Switch FARMINGTON FARMINGTON Circuit FARMINGTON FARMINGTON Division FARMINGTON Responsible Service Center FARMINGTON 882D2-3 0 0 11 97 0 1 6 4 11 160 0 1 68.3 Circuit Miles 0.000 Total Complaint/Mile 1.420 MAX Oper/Mile 2.343 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 77 of 126 November 15, 2017 882D2-8 0 4 25 0 882D2 882D2-9 2 6 SUM Operations 882D2 Subttl by Ckt 0 25 0 FARMINGTON 882D2 885D1 0 MAX Operations FARMINGTON 882D2 885D1-10 2 0 FARMINGTON FARMINGTON 885D1 885D1-11 No of Complaints FARMINGTON FARMINGTON 885D1 885D1-13 Switch FARMINGTON FARMINGTON 885D1 Circuit FARMINGTON FARMINGTON 885D1 Division FARMINGTON FARMINGTON Responsible Service Center FARMINGTON FARMINGTON 0.341 FARMINGTON 0.341 FARMINGTON 0.031 7 32.3 1.163 7 2 11 1.163 7 11 7 0.000 1 2 3 12.9 885D1-5 1 7 3 0.629 885D1 FARMINGTON 411D1 0 3 15 0.629 FARMINGTON FARMINGTON FARMINGTON 885D1 Subttl by Ckt 0 3 10 0.000 37 FARMINGTON FARMINGTON 411D1 412D1 0 15 15.9 7 FARMINGTON Total by Serv Ctr 411D1 412D1-10 0 10 1 10 15 FARMINGTON LEWISTON 412D1 412D1-13 0 10 0 0 FARMINGTON LEWISTON 412D1 412D1-8 0 1 7 0.440 1 LEWISTON LEWISTON 412D1 Subttl by Ckt 0 0 5 0.440 885D1-7 LEWISTON LEWISTON 412D1 412D2 0 7 11 0.018 885D1-9 LEWISTON LEWISTON 412D1 Subttl by Ckt 0 5 54.5 885D1 LEWISTON LEWISTON 412D2 412D3 0 11 0 24 885D1 LEWISTON LEWISTON 412D2 412D3-2 0 24 4 0.794 LEWISTON LEWISTON 412D3 412D3-4 1 0 4 0.645 0.820 LEWISTON LEWISTON 412D3 412D3-5 1 4 6 0.506 0.614 LEWISTON LEWISTON 412D3 412D3-7 0 4 6 0.013 0.754 LEWISTON LEWISTON 412D3 Subttl by Ckt 0 6 25 79.1 0.049 LEWISTON LEWISTON 412D3 412D4 0 6 6 0.023 LEWISTON LEWISTON 412D3 412D4-14 0 14 51 122.2 LEWISTON LEWISTON 412D4 412D4-17 0 6 2,565.9 LEWISTON LEWISTON 412D4 412D4-18 1 40 97 LEWISTON LEWISTON 412D4 412D4-6 0 75 LEWISTON LEWISTON 412D4 412D4-7 1 6 LEWISTON LEWISTON 412D4 412D4-9 Subttl by Ckt LEWISTON LEWISTON 412D4 Subttl by Ckt 11 LEWISTON LEWISTON 412D4 2,103 LEWISTON LEWISTON 412D4 11 LEWISTON LEWISTON 1,934 LEWISTON LEWISTON 1 LEWISTON 58 LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON 420D6 420D6 420D5 420D5 420D4 420D4 420D4 420D3 420D3 420D2 420D2 420D2 420D2 420D1 420D1 420D1 420D1 420D1 420D1 416D2 416D2 416D2 416D2 416D2 416D2 416D2 416D2 416D2 416D2 416D2 420D6-30 420D6-18 420D6-17 420D6 Subttl by Ckt 420D5 Subttl by Ckt 420D4-11 420D4 Subttl by Ckt 420D3 Subttl by Ckt 420D2-13 420D2-10 420D2 Subttl by Ckt 420D1-5 420D1-4 420D1-3 420D1-2 420D1 Subttl by Ckt 416D2-9 416D2-8 416D2-5 416D2-3 416D2-2 416D2-13 416D2-12 416D2-11 416D2-10 416D2 0 0 0 0 0 0 0 0 2 0 2 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 8 1 2 2 3 9 9 8 7 1 4 4 18 9 3 6 11 4 5 0 2 0 27 4 3 9 2 1 0 0 3 5 0 0 9 8 1 2 2 3 9 9 12 11 1 4 4 22 13 3 6 11 4 5 0 2 0 37 4 3 19 2 1 0 0 3 5 0 LEWISTON LEWISTON 420D6 Subttl by Ckt 0 SUM Operations LEWISTON LEWISTON 420D6 420D7 0 0 LEWISTON LEWISTON 420D6 420D7-15 MAX Operations LEWISTON LEWISTON 420D7 420D7-19 0 LEWISTON LEWISTON 420D7 No of Complaints LEWISTON LEWISTON 420D7 Switch LEWISTON LEWISTON Circuit LEWISTON LEWISTON Division LEWISTON Responsible Service Center LEWISTON 0.7 32.2 19.5 64.4 26.9 110.6 Circuit Miles 0.000 0.000 0.062 0.051 0.000 0.000 0.000 Total Complaint/Mile 0.206 12.857 0.248 0.205 0.280 0.409 0.244 MAX Oper/Mile 0.206 12.857 0.373 0.205 0.342 0.409 0.335 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 78 of 126 November 15, 2017 38.9 LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON 426D8 426D6 426D6 426D3 426D3 426D2 426D2 426D10 426D10 424D6 424D6 424D6 424D6 424D5 424D5 424D4 424D4 424D2 424D2 421D4 421D4 421D2 421D2 421D1 421D1 420D7 420D7 420D7 420D7 420D7 426D9 Subttl by Ckt 426D8 Subttl by Ckt 426D6 Subttl by Ckt 426D3 Subttl by Ckt 426D2 Subttl by Ckt 426D10 Subttl by Ckt 424D6-8 424D6-2 424D6 Subttl by Ckt 424D5 Subttl by Ckt 424D4 Subttl by Ckt 424D2 Subttl by Ckt 421D4 Subttl by Ckt 421D2 Subttl by Ckt 421D1 Subttl by Ckt 420D7-30 420D7-24 420D7-22 420D7-21 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 2 2 0 0 0 0 0 0 13 6 0 0 0 0 0 4 4 5 5 2 2 0 0 3 1 0 2 5 5 13 13 9 9 4 4 13 13 1 1 30 9 0 4 13 6 0 0 0 0 0 4 4 5 5 2 2 0 0 3 1 0 2 5 5 13 13 9 9 4 4 13 13 1 1 35 9 0 7 10 LEWISTON LEWISTON 426D8 Subttl by Ckt 0 SUM Operations LEWISTON LEWISTON 426D9 431D1 1 8 LEWISTON LEWISTON 426D9 431D1-2 MAX Operations LEWISTON LEWISTON 431D1 431D1-4 0 LEWISTON LEWISTON 431D1 No of Complaints LEWISTON LEWISTON 431D1 Switch LEWISTON LEWISTON Circuit LEWISTON LEWISTON Division LEWISTON Responsible Service Center LEWISTON 5.5 2.9 7.4 2.9 1 6.9 19 21.6 4.8 0.9 31 5.9 148.9 Circuit Miles 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.053 0.000 0.000 0.000 0.065 0.000 0.000 Total Complaint/Mile 0.000 0.000 1.379 0.676 0.690 0.000 0.435 0.263 0.602 1.875 4.444 0.419 0.169 0.201 MAX Oper/Mile 0.000 0.000 1.379 0.676 0.690 0.000 0.435 0.263 0.602 1.875 4.444 0.419 0.169 0.235 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 79 of 126 November 15, 2017 0.6 LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON 436D4 436D3 436D3 436D2 436D2 436D1 436D1 431D3 431D3 431D3 431D3 431D3 431D3 431D2 431D2 431D2 431D2 431D2 431D2 431D2 431D2 431D1 436D6 Subttl by Ckt 436D4 Subttl by Ckt 436D3 Subttl by Ckt 436D2 Subttl by Ckt 436D1 Subttl by Ckt 431D3-6 431D3-5 431D3-4 431D3-2 431D3 Subttl by Ckt 431D2-9 431D2-8 431D2-27 431D2-26 431D2-24 431D2-21 431D2 Subttl by Ckt 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 1 1 0 25 1 3 77 5 2 2 0 0 9 9 10 10 53 17 14 12 6 4 29 2 4 14 1 2 3 3 258 2 25 1 3 222 5 2 2 0 0 9 9 10 10 67 26 14 12 11 4 31 2 4 14 1 4 3 3 Docket No. 2017-00046 Redacted Attachment 19 p 80 of 126 November 15, 2017 8.8 42.2 0.9 7.1 9.4 6.5 79.9 103.5 0.000 0.024 0.000 0.000 0.000 0.000 0.000 0.019 1.023 2.678 2.222 0.000 0.957 1.538 0.663 0.280 1.023 6.114 2.222 0.000 0.957 1.538 0.839 0.300 0.251 LEWISTON LEWISTON 436D4 436D6-11 0 2 9 Total Oper/Mile LEWISTON LEWISTON 436D6 436D6-12 0 113 9 0.251 LEWISTON LEWISTON 436D6 436D6-13 0 9 9 MAX Oper/Mile LEWISTON LEWISTON 436D6 436D6-15 1 9 6 0.013 LEWISTON LEWISTON 436D6 436D6-8 0 9 0 Total Complaint/Mile LEWISTON LEWISTON 436D6 Subttl by Ckt 0 6 4 75.6 LEWISTON LEWISTON 436D6 436D7 0 0 Circuit Miles LEWISTON LEWISTON 436D6 Subttl by Ckt 0 4 19 LEWISTON LEWISTON 436D7 450D1 0 SUM Operations LEWISTON LEWISTON 436D7 450D1-1 0 19 LEWISTON LEWISTON 450D1 450D1-10 MAX Operations LEWISTON LEWISTON 450D1 450D1-11 1 LEWISTON LEWISTON 450D1 No of Complaints LEWISTON LEWISTON 450D1 Switch LEWISTON LEWISTON Circuit LEWISTON LEWISTON Division LEWISTON Responsible Service Center LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON LEWISTON 471D1 471D1 471D1 471D1 467D1 467D1 467D1 454D2 454D2 454D2 454D2 454D2 454D2 454D2 454D2 454D1 454D1 454D1 454D1 454D1 454D1 450D2 450D2 450D2 450D2 450D1 450D1 450D1 450D1 450D1 471D1-7 471D1-15 471D1-14 471D1-13 471D1-12 471D1 Subttl by Ckt 467D1-3 467D1 Subttl by Ckt 454D2-9 454D2-8 454D2-7 454D2-6 454D2-5 454D2-2 454D2 Subttl by Ckt 454D1-6 454D1-3 454D1-12 454D1-11 454D1-10 Subttl by Ckt 450D2-8 450D2-6 450D2 Subttl by Ckt 450D1-9 450D1-8 450D1-6 450D1-2 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 4 0 0 4 3 3 0 0 2 2 46 5 2 16 14 0 4 5 6 0 6 24 3 0 9 2 1 0 9 25 3 0 8 13 1 5 2 1 2 63 25 0 4 2 2 50 9 2 16 14 0 4 5 6 0 6 24 3 0 9 2 1 0 9 25 3 0 8 13 1 5 2 1 2 76 25 0 4 28 LEWISTON LEWISTON 471D1 471D1-9 0 SUM Operations LEWISTON LEWISTON 471D1 Subttl by Ckt 0 15 LEWISTON LEWISTON 471D1 471D2 MAX Operations LEWISTON LEWISTON 471D1 Subttl by Ckt 0 LEWISTON LEWISTON 471D2 No of Complaints LEWISTON LEWISTON 471D2 Switch LEWISTON LEWISTON Circuit LEWISTON LEWISTON Division LEWISTON Responsible Service Center LEWISTON 148.7 18.2 65.8 77 35.6 89.5 Circuit Miles 0.000 0.007 0.000 0.000 0.013 0.112 0.034 Total Complaint/Mile 0.500 0.309 0.330 0.365 0.325 0.140 0.704 MAX Oper/Mile 0.500 0.336 0.330 0.365 0.325 0.140 0.849 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 81 of 126 November 15, 2017 4 LEWISTON LEWISTON LEWISTON/AUGUSTA LEWISTON/AUGUSTA LEWISTON/AUGUSTA LEWISTON/AUGUSTA 457D1 457D1 457D1 457D1 457D1 457D1 457D1-20 457D1-2 457D1-14 457D1-13 457D1-12 457D1-11 457D1-10 457D1 0 0 0 0 0 0 0 0 0 2 5 1 15 2 3 3 0 6 2 0 53 1 4 5 3 15 2 3 3 0 6 2 0 Docket No. 2017-00046 Redacted Attachment 19 p 82 of 126 November 15, 2017 Total Oper/Mile LEWISTON LEWISTON/AUGUSTA 457D1 457D1-23 0 1 4 MAX Oper/Mile LEWISTON LEWISTON/AUGUSTA 457D1 457D1-4 0 49 0 Total Complaint/Mile LEWISTON LEWISTON/AUGUSTA 457D1 457D1-5 0 4 0 Circuit Miles LEWISTON LEWISTON/AUGUSTA 457D1 457D1-7 2 0 4 9 LEWISTON LEWISTON/AUGUSTA 457D1 457D1-8 0 0 5 SUM Operations LEWISTON LEWISTON/AUGUSTA 457D1 Subttl by Ckt 0 4 3 9 LEWISTON LEWISTON/AUGUSTA 457D1 411D2 0 5 9 MAX Operations LEWISTON LEWISTON/AUGUSTA 457D1 411D2-10 0 3 2 LEWISTON LEWISTON/AUGUSTA 411D2 411D2-7 0 5 No of Complaints LEWISTON LEWISTON/AUGUSTA 411D2 Subttl by Ckt 0 10 Switch LEWISTON LEWISTON/BRUNSWICK 411D2 416D1 1 5 0 19 Circuit LEWISTON LEWISTON/BRUNSWICK 411D2 416D1-1 0 0 19 Division LEWISTON LEWISTON/BRUNSWICK 416D1 416D1-2 0 Responsible Service Center LEWISTON LEWISTON/BRUNSWICK 416D1 416D1-4 1 0.292 LEWISTON LEWISTON/PORTLAND 416D1 416D1-5 0.270 LEWISTON LEWISTON/PORTLAND 416D1 416D1-7 0.011 LEWISTON LEWISTON/PORTLAND 416D1 181.3 LEWISTON LEWISTON/PORTLAND 416D1 0.268 LEWISTON LEWISTON/PORTLAND 0.268 LEWISTON LEWISTON/PORTLAND 0 0.000 LEWISTON 416D1-8 14.9 LEWISTON 416D1 1 LEWISTON/PORTLAND 0 1 LEWISTON 2 0.479 416D1-9 0.396 Subttl by Ckt 0.018 416D1 4 108.5 416D1 785 4 5 LEWISTON/PORTLAND 4 52 LEWISTON/PORTLAND 26 4 5 LEWISTON 1 4 43 LEWISTON 1 0 0.554 607D1 4 4 0.430 Subttl by Ckt 0 0.014 607D1 0 4 10 1,824.6 Total by Serv Ctr 607D1 9 10 1,010 LEWISTON PORTLAND 607D2 9 10 10 0.367 PORTLAND 607D2-12 10 0.367 PORTLAND 607D2 Subttl by Ckt 1 10 0.092 PORTLAND PORTLAND 607D2 1 10.9 PORTLAND 607D2 607D4 1 0.205 PORTLAND Subttl by Ckt 0.205 PORTLAND 607D4 607D5 0.462 PORTLAND 607D4 19.5 PORTLAND PORTLAND 607D5 0.877 PORTLAND 0.877 PORTLAND PORTLAND 0.088 PORTLAND 11.4 PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 618D1 618D1 613D3 613D3 613D3 613D3 613D3 613D3 613D2 613D2 613D2 613D1 613D1 613D1 613D1 611D3 611D3 611D2 611D2 611D1 611D1 607D5 Subttl by Ckt 618D2 Subttl by Ckt 618D1 Subttl by Ckt 613D3-6 613D3-4 613D3-3 613D3-2 613D3 Subttl by Ckt 613D2-1 613D2 Subttl by Ckt 613D1-6 613D1-4 613D1 Subttl by Ckt 611D3 Subttl by Ckt 611D2 Subttl by Ckt 611D1 Subttl by Ckt 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 3 2 2 7 7 15 15 5 1 0 0 4 0 13 5 8 13 10 1 2 8 8 3 3 3 3 21 14 4 3 2 2 7 7 15 15 5 1 0 0 4 0 13 5 8 13 10 1 2 8 8 3 3 3 3 Docket No. 2017-00046 Redacted Attachment 19 p 83 of 126 November 15, 2017 14.5 12.2 19.9 21.5 31.7 28.5 44.1 13.6 6.4 6.1 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 1.448 0.164 0.352 0.698 0.158 0.456 0.295 0.588 0.469 0.492 0.499 1.448 0.164 0.352 0.698 0.158 0.456 0.295 0.588 0.469 0.492 0.493 PORTLAND PORTLAND 618D2 618D3 0 14 0.499 1.081 Total Oper/Mile PORTLAND PORTLAND 618D2 Subttl by Ckt 0 21 5 22 0.000 1.081 0.493 PORTLAND PORTLAND 618D3 622D1 0 22 1 56.1 0.000 MAX Oper/Mile PORTLAND PORTLAND 618D3 622D1-2 0 5 28 3.7 0.049 PORTLAND PORTLAND 622D1 622D1-3 0 1 4 Total Complaint/Mile PORTLAND PORTLAND 622D1 Subttl by Ckt 0 28 4 20.3 PORTLAND PORTLAND 622D1 622D2 0 4 Circuit Miles PORTLAND PORTLAND 622D1 622D2-4 0 4 10 PORTLAND PORTLAND 622D2 622D2-5 0 SUM Operations PORTLAND PORTLAND 622D2 Subttl by Ckt 0 10 PORTLAND PORTLAND 622D2 623D1 MAX Operations PORTLAND PORTLAND 622D2 Subttl by Ckt 1 PORTLAND PORTLAND 623D1 No of Complaints PORTLAND PORTLAND 623D1 Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 639D1 636D2 636D2 636D2 636D1 636D1 635D2 635D2 635D1 635D1 635D1 631D3 631D3 631D2 631D2 631D2 631D2 631D2 631D2 631D1 631D1 624D2 624D2 624D2 624D2 624D2 624D1 624D1 624D1 624D1 623D5 623D5 623D4 623D4 623D2 623D2 639D1 Subttl by Ckt 636D2-3 636D2 Subttl by Ckt 636D1 Subttl by Ckt 635D2 Subttl by Ckt 635D1-10 635D1 Subttl by Ckt 631D3 Subttl by Ckt 631D2-8 631D2-6 631D2-4 631D2-1 631D2 Subttl by Ckt 631D1 Subttl by Ckt 624D2-9 624D2-10 624D2-1 624D2 Subttl by Ckt 624D1-9 624D1-8 624D1 Subttl by Ckt 623D5 Subttl by Ckt 623D4 Subttl by Ckt 623D2 0 0 0 0 0 0 0 0 2 0 2 0 0 1 1 0 0 0 0 0 0 8 3 0 4 1 1 0 1 0 0 0 0 0 0 0 No of Complaints 4 4 1 3 2 2 2 2 9 2 7 1 1 32 2 14 3 0 13 2 2 89 17 9 42 21 40 29 2 9 0 0 2 2 3 3 MAX Operations 4 4 1 3 2 2 2 2 9 2 7 1 1 32 2 14 3 0 13 2 2 89 17 9 42 21 40 29 2 9 0 0 2 2 3 3 SUM Operations Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND 5 15.3 48.4 23.1 67.7 3.9 70.4 36.4 1.2 5.8 3.8 Circuit Miles 0.000 0.000 0.000 0.041 0.000 0.015 0.000 0.114 0.027 0.000 0.000 0.000 Total Complaint/Mile 0.348 0.400 0.131 0.186 0.043 0.473 0.513 1.264 1.099 0.000 0.345 0.789 MAX Oper/Mile 0.348 0.400 0.131 0.186 0.043 0.473 0.513 1.264 1.099 0.000 0.345 0.789 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 84 of 126 November 15, 2017 11.5 PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 644D4 644D4 644D3 644D3 644D2 644D2 644D2 644D2 644D2 644D1 644D1 639D3 639D3 639D3 639D3 639D3 639D3 639D2 639D2 639D2 639D2 639D2 639D1 639D1 639D1 639D1 639D1 639D1 639D1 639D1 645D1 Subttl by Ckt 644D4-6 644D4 Subttl by Ckt 644D3 Subttl by Ckt 644D2-5 644D2-3 644D2-2 644D2 Subttl by Ckt 644D1 Subttl by Ckt 639D3-5 639D3-4 639D3-3 639D3-2 639D3 Subttl by Ckt 639D2-8 639D2-7 639D2-6 639D2 Subttl by Ckt 639D1-9 639D1-8 639D1-6 639D1-5 639D1-4 639D1-3 639D1-11 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 4 5 5 5 4 1 5 5 16 4 7 0 5 0 0 15 10 1 0 3 1 4 0 0 2 2 22 5 6 4 0 0 0 0 4 4 5 5 5 4 1 5 5 16 4 7 0 5 0 0 15 10 1 0 3 1 4 0 0 2 2 22 5 6 4 0 0 0 3 PORTLAND PORTLAND 644D4 Subttl by Ckt 0 SUM Operations PORTLAND PORTLAND 645D1 645D2 0 3 PORTLAND PORTLAND 645D1 Subttl by Ckt MAX Operations PORTLAND PORTLAND 645D2 645D3 0 PORTLAND PORTLAND 645D2 No of Complaints PORTLAND PORTLAND 645D3 Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND 2.4 16.1 38.8 47 7.4 41.9 26.2 56.1 Circuit Miles 0.000 0.000 0.000 0.000 0.021 0.000 0.000 0.000 0.000 Total Complaint/Mile 2.857 2.083 0.311 0.129 0.340 0.000 0.358 0.153 0.392 MAX Oper/Mile 2.857 2.083 0.311 0.129 0.340 0.000 0.358 0.153 0.392 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 85 of 126 November 15, 2017 1.4 PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 646D1 645N6 645N6 645N5 645N5 645N4 645N4 645N3 645N3 645N2 645N2 645N1 645N1 645D9A 645D9A 645D8 645D8 645D7 645D7 645D4 645D4 645D3 Subttl by Ckt 646D1-4 646D1-2 Subttl by Ckt 645N6 Subttl by Ckt 645N5 Subttl by Ckt 645N4 Subttl by Ckt 645N3 Subttl by Ckt 645N2 Subttl by Ckt 645N1 Subttl by Ckt 645D9A Subttl by Ckt 645D8 Subttl by Ckt 645D7 Subttl by Ckt 645D4 Subttl by Ckt 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 14 4 4 9 7 2 4 4 0 0 0 0 14 14 8 8 2 2 0 0 2 2 2 2 5 5 20 1 5 14 4 4 9 7 2 4 4 0 0 0 0 14 14 8 8 2 2 0 0 2 2 2 2 5 5 Docket No. 2017-00046 Redacted Attachment 19 p 86 of 126 November 15, 2017 31.1 42.6 17.8 24.2 2 2.2 2 1.5 2.4 2.3 0.6 9.5 2.3 7.2 0.000 0.047 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 1.029 0.469 0.225 0.372 2.000 0.000 0.000 9.333 3.333 0.870 0.000 0.211 0.870 0.694 0.505 1.029 0.469 0.225 0.372 2.000 0.000 0.000 9.333 3.333 0.870 0.000 0.211 0.870 0.694 0.000 PORTLAND PORTLAND 646D1 647D1 2 1 32 0.505 1.852 Total Oper/Mile PORTLAND PORTLAND 646D1 Subttl by Ckt 0 20 32 0.253 1.852 0.000 PORTLAND PORTLAND 647D1 647D2 0 32 10 19.8 0.000 MAX Oper/Mile PORTLAND PORTLAND 647D1 647D2-3 2 32 10 2.7 0.000 PORTLAND PORTLAND 647D2 647D2-4 0 10 5 Total Complaint/Mile PORTLAND PORTLAND 647D2 Subttl by Ckt 0 10 5 2.7 PORTLAND PORTLAND 647D2 647D3 5 5 Circuit Miles PORTLAND PORTLAND 647D2 Subttl by Ckt 5 5 0 PORTLAND PORTLAND 647D3 650D1 0 SUM Operations PORTLAND PORTLAND 647D3 Subttl by Ckt 0 0 PORTLAND PORTLAND 650D1 650D3 MAX Operations PORTLAND PORTLAND 650D1 Subttl by Ckt 0 PORTLAND PORTLAND 650D3 No of Complaints PORTLAND PORTLAND 650D3 Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 668D3 668D2 668D2 668D1 668D1 660D1 660D1 660D1 660D1 660D1 659D9 659D9 659D8 659D8 659D6 659D6 659D5 659D5 659D4 659D4 659D13 659D13 653D6 653D6 653D5 653D5 653D4 653D4 653D3 653D3 653D2 653D2 653D1 653D1 650D4 650D4 668D3 Subttl by Ckt 668D2 Subttl by Ckt 668D1 Subttl by Ckt 660D1-9 660D1-11 660D1-10 660D1 Subttl by Ckt 659D9 Subttl by Ckt 659D8 Subttl by Ckt 659D6 Subttl by Ckt 659D5 Subttl by Ckt 659D4 Subttl by Ckt 659D13 Subttl by Ckt 653D6 Subttl by Ckt 653D5 Subttl by Ckt 653D4 Subttl by Ckt 653D3 Subttl by Ckt 653D2 Subttl by Ckt 653D1 Subttl by Ckt 650D4 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 7 7 1 1 0 0 0 0 No of Complaints 2 1 1 2 2 27 8 10 0 9 2 2 20 20 1 1 3 3 3 3 3 3 5 5 5 5 0 0 16 16 7 7 0 0 0 0 MAX Operations 2 1 1 2 2 41 15 17 0 9 2 2 20 20 1 1 3 3 3 3 3 3 5 5 5 5 0 0 16 16 7 7 0 0 0 0 SUM Operations Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND 4.7 88.7 10.1 20.6 13.5 1.7 3.5 5.7 3 4.4 2.3 7.9 10.1 1.1 19.3 Circuit Miles 0.000 0.000 0.011 0.000 0.000 0.000 0.000 0.000 0.175 0.000 0.000 0.000 0.886 0.099 0.000 0.000 Total Complaint/Mile 0.455 0.426 0.304 0.198 0.971 0.074 1.765 0.857 0.526 1.667 1.136 0.000 2.025 0.693 0.000 0.000 MAX Oper/Mile 0.455 0.426 0.462 0.198 0.971 0.074 1.765 0.857 0.526 1.667 1.136 0.000 2.025 0.693 0.000 0.000 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 87 of 126 November 15, 2017 2.2 PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 675D3 675D2 675D2 675D1 675D1 674D2 674D2 674D2 674D1 674D1 668D6 668D6 668D5 668D5 668D5 668D5 668D5 668D5 668D5 668D4 668D4 668D3 682D1 Subttl by Ckt 675D3 Subttl by Ckt 675D2 Subttl by Ckt 675D1 Subttl by Ckt 674D2-7 674D2 Subttl by Ckt 674D1 Subttl by Ckt 668D6 Subttl by Ckt 668D5-9 668D5-7 668D5-5 668D5-3 668D5-15 668D5 Subttl by Ckt 668D4 Subttl by Ckt 1 0 0 0 0 0 0 0 0 2 0 2 4 4 0 0 1 0 0 0 0 0 1 0 0 18 21 3 0 1 1 5 5 1 1 10 1 9 7 7 3 3 34 8 2 0 9 12 3 2 2 7 94 4 35 52 3 0 1 1 5 5 1 1 10 1 9 7 7 3 3 42 16 2 0 9 12 3 2 2 Docket No. 2017-00046 Redacted Attachment 19 p 88 of 126 November 15, 2017 78.3 10 3.1 3.2 13.9 18.2 1.9 53.7 8 0.013 0.000 0.000 0.000 0.144 0.220 0.000 0.019 0.000 0.587 0.100 1.613 0.313 0.719 0.385 1.579 0.633 0.250 0.562 1.201 0.100 1.613 0.313 0.719 0.385 1.579 0.782 0.250 0.339 PORTLAND PORTLAND 675D3 682D1-10 0 4 5 0.562 0.000 Total Oper/Mile PORTLAND PORTLAND 682D1 682D1-2 0 7 46 1 0.019 0.000 0.339 PORTLAND PORTLAND 682D1 682D1-6 1 5 16 51.6 0.000 MAX Oper/Mile PORTLAND PORTLAND 682D1 682D1-7 0 1 29 10 0.000 PORTLAND PORTLAND 682D1 Subttl by Ckt 0 16 0 Total Complaint/Mile PORTLAND PORTLAND 682D1 682D2 0 29 0 5.9 PORTLAND PORTLAND 682D1 682D2-10 1 0 Circuit Miles PORTLAND PORTLAND 682D2 682D2-11 1 0 2 PORTLAND PORTLAND 682D2 682D2-9 0 SUM Operations PORTLAND PORTLAND 682D2 Subttl by Ckt 0 2 PORTLAND PORTLAND 682D2 690D1 MAX Operations PORTLAND PORTLAND 682D2 Subttl by Ckt 0 PORTLAND PORTLAND 690D1 No of Complaints PORTLAND PORTLAND 690D1 Switch PORTLAND PORTLAND Circuit PORTLAND PORTLAND Division PORTLAND Responsible Service Center PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND/BRUNSWICK PORTLAND/BRUNSWICK PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND/ALFRED PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND PORTLAND 620D1 620D1 620D1 620D1 678D2 678D2 678D2 678D2 678D2 617D1 617D1 617D1 617D1 617D1 617D1 610D2 610D2 610D2 610D2 610D2 610D2 610D2 610D2 610D2 693D2 693D2 693D1 693D1 693D1 693D1 693D1 690D3 690D3 690D3 690D2 690D2 620D1-6 620D1-2 620D1-10 620D1 Subttl by Ckt 678D2-18 678D2-15 678D2-12 678D2 Subttl by Ckt 617D1-8B 617D1-8A 617D1-6 617D1-2 617D1 Subttl by Ckt 610D2-8 610D2-18 610D2-17 610D2-13 610D2-10 610D2-1 610D2-1 610D2 Subttl by Ckt 693D2 Subttl by Ckt 693D1-5A 693D1-5 693D1-3 693D1 Subttl by Ckt 690D3-12 690D3 Subttl by Ckt 690D2 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 No of Complaints 0 14 12 13 30 0 14 11 5 9 2 5 1 0 1 36 0 4 4 3 1 10 0 14 5 5 26 6 14 4 2 11 0 11 8 8 MAX Operations 0 14 25 13 30 0 14 11 5 9 2 5 1 0 1 52 0 4 4 3 1 26 0 14 5 5 26 6 14 4 2 11 0 11 8 8 SUM Operations Switch PORTLAND PORTLAND/BRUNSWICK Circuit PORTLAND PORTLAND/BRUNSWICK Division PORTLAND Responsible Service Center PORTLAND 59.7 104.9 24.8 39.3 50.4 15.7 Circuit Miles 0.000 0.017 0.029 0.000 0.000 0.000 0.064 Total Complaint/Mile 0.339 0.151 0.343 0.202 0.662 0.218 0.510 MAX Oper/Mile 0.339 0.151 0.496 0.202 0.662 0.218 0.510 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 89 of 126 November 15, 2017 88.5 PORTLAND/BRUNSWICK PORTLAND/BRUNSWICK 620D4 620D4 620D1 620D1 620D4-5 620D4-2 620D4 Subttl by Ckt 620D1-7 1 3 3 0 0 No of Complaints 14 7 15 43 4 MAX Operations 14 7 15 56 4 SUM Operations 79.1 Circuit Miles 0.000 Total Complaint/Mile 0.544 MAX Oper/Mile 0.708 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 90 of 126 November 15, 2017 PORTLAND PORTLAND/BRUNSWICK 620D4 Switch PORTLAND PORTLAND/BRUNSWICK Circuit PORTLAND PORTLAND/BRUNSWICK 0.461 Division PORTLAND 0.461 Responsible Service Center PORTLAND 0.090 5 0.562 78.1 12 0.562 2 5 15 0.011 0.325 36 12 92.5 0.325 36 0 15 13 0.000 7 PORTLAND/LEWISTON 214D1 0 0 52 12.3 Subttl by Ckt PORTLAND PORTLAND/LEWISTON 416D3 214D1-10 1 13 4 0.165 620D4 PORTLAND PORTLAND/LEWISTON 214D1 214D1-5 0 0 52 4 0.165 PORTLAND/BRUNSWICK PORTLAND Total by Serv Ctr 214D1 214D1-6 1 4 3 0.082 10 PORTLAND ROCKLAND 214D1 214D1-7 0 4 4 48.6 2 PORTLAND ROCKLAND 214D1 Subttl by Ckt 0 3 1 0.561 10 ROCKLAND ROCKLAND 214D1 214D2 0 4 8 0.561 0 ROCKLAND ROCKLAND 214D1 214D2-4 0 1 16 0.000 1 ROCKLAND ROCKLAND 214D2 Subttl by Ckt 3 8 28.5 416D3 ROCKLAND ROCKLAND 214D2 214D3 1 16 6 16 1.059 416D3-6 ROCKLAND ROCKLAND 214D2 214D3-4 4 16 20 1.059 416D3 ROCKLAND ROCKLAND 214D3 214D3-6 0 6 0.156 416D3 ROCKLAND ROCKLAND 214D3 Subttl by Ckt 0 20 32.1 0.238 ROCKLAND ROCKLAND 214D3 214D4 1 8 0.521 ROCKLAND ROCKLAND 214D3 Subttl by Ckt 3 8 2 34 1.063 0.238 ROCKLAND ROCKLAND 214D4 234D1 1 2 34 4 53 0.901 0.473 ROCKLAND ROCKLAND 214D4 234D1-2 5 44 0 0.000 0.020 ROCKLAND ROCKLAND 234D1 234D1-3 0 4 55.5 0.031 ROCKLAND ROCKLAND 234D1 Subttl by Ckt 0 0 5 59 50.4 ROCKLAND ROCKLAND 234D1 239D5 0 50 2,070.6 ROCKLAND ROCKLAND 234D1 239D5-5 0 5 12 ROCKLAND ROCKLAND 239D5 239D5-8 0 6 12 ROCKLAND ROCKLAND 239D5 239D5-9 0 1 ROCKLAND ROCKLAND 239D5 Subttl by Ckt 0 Subttl by Ckt ROCKLAND ROCKLAND 239D5 239D6 7 ROCKLAND ROCKLAND 239D5 239D6-3 1,079 ROCKLAND ROCKLAND 239D6 7 ROCKLAND ROCKLAND 239D6 980 ROCKLAND ROCKLAND 0 ROCKLAND ROCKLAND 64 ROCKLAND 6 ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND 251D1 251D1 251D1 251D1 251D1 251D1 251D1 251D1 246D3 246D3 246D3 246D3 246D3 246D2 246D2 246D2 246D2 246D2 246D2 246D1 246D1 246D1 246D1 246D1 246D1 239D9 239D9 239D8 239D8 239D7 239D7 239D7 239D7 239D6 239D6 251D1-17 251D1-16 251D1-14 251D1-13 251D1-12 251D1-11 251D1-10 251D1-1 251D1 Subttl by Ckt 246D3-4 246D3-2 246D3-1 246D3 Subttl by Ckt 246D2-9 246D2-8 246D2-7 246D2-12 246D2 Subttl by Ckt 246D1-7 246D1-5 246D1-3 246D1-1 246D1 Subttl by Ckt 239D9 Subttl by Ckt 239D8 Subttl by Ckt 239D7-13 239D7-12 239D7 Subttl by Ckt 239D6-4 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 0 3 0 0 0 3 0 1 1 0 0 2 0 2 0 0 0 No of Complaints 8 2 12 31 16 3 7 36 11 41 0 1 36 4 27 18 2 7 0 0 38 6 5 9 16 2 10 10 1 1 21 2 10 9 15 4 MAX Operations 2 12 31 30 6 7 36 11 41 0 1 36 4 34 18 2 14 0 0 53 6 5 9 31 2 10 10 1 1 21 2 10 9 15 4 SUM Operations Switch ROCKLAND ROCKLAND 251D1 Circuit ROCKLAND ROCKLAND Division ROCKLAND ROCKLAND Responsible Service Center ROCKLAND 8 ROCKLAND 68 150.2 13.8 2.5 31.3 47.4 Circuit Miles 0.000 0.000 0.020 0.072 0.000 0.064 0.000 Total Complaint/Mile 1.043 0.397 0.253 0.725 0.400 0.671 0.316 MAX Oper/Mile 1.043 0.500 0.353 0.725 0.400 0.671 0.316 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 91 of 126 November 15, 2017 39.3 ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND 800D1 800D1 800D1 800D1 800D1 800D1 270D2 270D2 270D2 270D1 270D1 270D1 270D1 270D1 253D1 253D1 253D1 253D1 253D1 253D1 253D1 253D1 253D1 253D1 253D1 251D1 251D1 251D1 251D1 800D1-6 800D1-5 800D1-4 800D1-21 800D1-19 800D1-17 800D1-13 800D1 Subttl by Ckt 270D2-1 270D2 Subttl by Ckt 270D1-8 270D1-6 270D1-1 270D1 Subttl by Ckt 253D1-8 253D1-7 253D1-6 253D1-4 253D1-3 253D1-2 253D1-11 253D1-10 253D1-1 253D1 Subttl by Ckt 251D1-5 251D1-3 251D1-2 0 1 0 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 0 0 2 106 5 12 0 0 2 13 29 38 0 7 10 9 1 12 7 2 2 1 60 6 11 5 5 2 15 0 0 10 6 158 3 6 2 189 5 12 0 0 2 28 72 63 0 7 10 9 1 12 7 2 2 1 84 9 24 7 9 2 15 0 0 12 6 175 3 6 23 ROCKLAND ROCKLAND 800D1 800D1-6 1 6 SUM Operations ROCKLAND ROCKLAND 800D1 800D1-9 0 23 ROCKLAND ROCKLAND 800D1 Subttl by Ckt 0 MAX Operations ROCKLAND ROCKLAND 800D1 803D3 0 ROCKLAND ROCKLAND 800D1 803D3-18 No of Complaints ROCKLAND ROCKLAND 803D3 Switch ROCKLAND ROCKLAND 803D3 Circuit ROCKLAND ROCKLAND Division ROCKLAND ROCKLAND Responsible Service Center ROCKLAND 6 ROCKLAND 39.8 18.5 88.3 168.7 Circuit Miles 0.005 0.025 0.054 0.000 0.036 Total Complaint/Mile 0.566 0.251 0.649 0.680 0.937 MAX Oper/Mile 1.009 0.251 0.649 0.951 1.037 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 92 of 126 November 15, 2017 187.3 ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND 806D2 806D1 806D1 806D1 806D1 806D1 806D1 806D1 805D1 805D1 805D1 805D1 805D1 805D1 805D1 805D1 805D1 803D6 803D6 803D6 803D6 803D6 803D6 803D6 803D6 803D6 803D6 803D5 803D5 803D5 803D5 803D4 803D4 803D4 803D3 803D3 806D2 Subttl by Ckt 806D1-6 806D1-5 806D1-13 806D1-12 806D1-11 806D1 Subttl by Ckt 805D1-9 805D1-7 805D1-6 805D1-5 805D1-3 805D1-12 805D1-10 805D1 Subttl by Ckt 803D6-9 803D6-5 803D6-21 803D6-18 803D6-16 803D6-12 803D6-11 803D6-10 803D6-1 Subttl by Ckt 803D5-25 803D5-23 803D5 Subttl by Ckt 803D4-4 803D4 Subttl by Ckt 803D3-19 0 1 0 0 0 0 0 1 4 0 0 1 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 2 1 0 1 1 0 1 0 0 No of Complaints 6 38 9 11 4 2 4 8 177 28 15 30 10 9 42 20 23 69 9 0 5 0 0 8 47 0 0 36 23 6 7 16 15 1 17 9 MAX Operations 6 55 9 26 4 2 6 8 199 28 15 44 10 17 42 20 23 69 9 0 5 0 0 8 47 0 0 56 43 6 7 16 15 1 17 9 SUM Operations Switch ROCKLAND ROCKLAND Circuit ROCKLAND ROCKLAND Division ROCKLAND Responsible Service Center ROCKLAND 173.6 165.6 44.6 24 31 Circuit Miles 0.013 0.023 0.000 0.045 0.042 0.000 Total Complaint/Mile 0.494 1.020 0.417 0.807 0.667 0.548 MAX Oper/Mile 0.714 1.146 0.417 1.256 0.667 0.548 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 93 of 126 November 15, 2017 77 ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND 850D2 850D2 850D1 850D1 850D1 850D1 850D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 846D1 806D2 806D2 806D2 806D2 806D2 806D2 806D2 806D2 806D2 806D2 806D2 850D2-3 850D2-2 850D2-1 850D2 Subttl by Ckt 850D1-5 850D1-4 850D1-1 850D1 Subttl by Ckt 846D1-9 846D1-8 846D1-5 846D1-4 846D1-3 846D1-2 846D1-18 846D1-16 846D1-13 846D1-1 846D1 Subttl by Ckt 806D2-6 806D2-20A 806D2-20 806D2-2 806D2-17 806D2-16 806D2-15 806D2-13 806D2-12 806D2-1 0 0 0 0 0 0 1 0 1 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 3 3 27 15 0 2 10 30 5 13 5 7 82 5 8 18 17 21 2 0 6 2 3 0 108 1 19 5 1 40 12 0 14 5 8 3 3 27 15 0 2 10 30 5 13 5 7 129 5 16 41 32 21 2 0 7 2 3 0 108 1 19 5 1 40 12 0 14 5 5 ROCKLAND ROCKLAND 850D2 Subttl by Ckt 0 SUM Operations ROCKLAND ROCKLAND 850D2 857D1-1 0 5 ROCKLAND ROCKLAND 850D2 Subttl by Ckt MAX Operations ROCKLAND ROCKLAND 857D1 860D2 0 ROCKLAND ROCKLAND 857D1 No of Complaints ROCKLAND ROCKLAND 860D2 Switch ROCKLAND ROCKLAND Circuit ROCKLAND ROCKLAND Division ROCKLAND Responsible Service Center ROCKLAND 70.6 44.7 195 250.5 Circuit Miles 0.000 0.000 0.022 0.005 0.000 Total Complaint/Mile 0.313 0.382 0.671 0.421 0.431 MAX Oper/Mile 0.313 0.382 0.671 0.662 0.431 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 94 of 126 November 15, 2017 9.6 ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND ROCKLAND 860D2 860D2 860D2 860D2 860D2 860D2 860D2 860D2 860D2 874D1 Subttl by Ckt 860D2-9 860D2-8 860D2-7 860D2-6 860D2-5 860D2-4 860D2-20 860D2-2 860D2-10 1 1 0 0 0 0 0 0 0 0 0 0 0 21 37 1 8 162 12 10 32 21 16 39 1 10 21 12 0 21 37 3 8 174 12 10 32 33 16 39 1 10 Docket No. 2017-00046 Redacted Attachment 19 p 95 of 126 November 15, 2017 Total Oper/Mile ROCKLAND ROCKLAND 860D2 874D1-10 5 12 MAX Oper/Mile ROCKLAND ROCKLAND 874D1 874D1-14 0 21 0 Total Complaint/Mile ROCKLAND ROCKLAND 874D1 874D1-15 0 4 Circuit Miles ROCKLAND ROCKLAND 874D1 874D1-3 0 0 11 106 13 ROCKLAND ROCKLAND 874D1 874D1-4 0 4 20 SUM Operations ROCKLAND ROCKLAND 874D1 874D1-5 0 11 104 23 13 ROCKLAND ROCKLAND 874D1 874D1-6 7 20 74 MAX Operations ROCKLAND ROCKLAND 874D1 874D1-8 1 23 0 ROCKLAND ROCKLAND 874D1 Subttl by Ckt 0 30 0 18 No of Complaints ROCKLAND ROCKLAND 874D1 245D1 0 18 7 Switch ROCKLAND ROCKLAND 874D1 245D1-24 0 0 Circuit ROCKLAND ROCKLAND 245D1 245D1-26 0 7 3 153 Division ROCKLAND ROCKLAND 245D1 245D1-27 0 109 21 Responsible Service Center ROCKLAND ROCKLAND/BRUNSWICK 245D1 245D1-29 0 3 1.262 ROCKLAND ROCKLAND/BRUNSWICK 245D1 245D1-31 1 11 1.175 ROCKLAND ROCKLAND/BRUNSWICK 245D1 245D1-32 0 0.000 ROCKLAND ROCKLAND/BRUNSWICK 245D1 Subttl by Ckt 0 137.9 ROCKLAND ROCKLAND/BRUNSWICK 245D1 252D1 0.656 ROCKLAND ROCKLAND/BRUNSWICK 245D1 252D1-2 6 0.644 ROCKLAND ROCKLAND/BRUNSWICK 252D1 6 4 53 0.043 ROCKLAND ROCKLAND/BRUNSWICK 252D1 0 4 53 161.6 ROCKLAND ROCKLAND/BRUNSWICK 252D1-3 2 39 0.998 ROCKLAND ROCKLAND/BRUNSWICK 252D1-5 0.711 ROCKLAND 252D1 252D1-7 0.007 ROCKLAND ROCKLAND/BRUNSWICK 252D1 153.3 ROCKLAND 252D1 0.833 ROCKLAND/BRUNSWICK 0.740 ROCKLAND/BRUNSWICK 3 0.741 ROCKLAND 3 0.621 ROCKLAND 3 0.407 252D1-8 0.031 252D1 108 ROCKLAND/BRUNSWICK 2,771.6 ROCKLAND 90 Subttl by Ckt 2,050 252D1 80 ROCKLAND/BRUNSWICK 1,721 Total by Serv Ctr 44 ROCKLAND 87 ROCKLAND SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN 827D1 827D1 827D1 825D1 825D1 824D2 824D2 824D2 824D2 824D2 824D2 824D2 824D2 824D1 824D1 824D1 823D2 823D2 823D2 823D2 823D2 823D2 823D2 823D2 823D2 801D1 801D1 801D1 801D1 801D1 827D1-18 827D1-16 827D1-12 827D1-11 827D1 Subttl by Ckt 825D1-1 Subttl by Ckt 824D2-8 824D2-7 824D2-6 824D2-5 824D2-4 824D2-1 824D2 Subttl by Ckt 824D1-4 824D1 Subttl by Ckt 823D2-8 823D2-6 823D2-3 823D2-19 823D2-18 823D2-13 823D2-12 823D2-11 Subttl by Ckt 801D1-7 801D1-6 801D1-10 801D1-1 0 0 0 0 1 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 83 28 19 2 2 8 8 10 6 2 2 85 21 23 12 11 0 2 16 40 26 14 194 26 45 37 19 16 16 0 35 97 6 56 3 108 28 43 2 3 8 8 10 6 2 2 107 21 45 12 11 0 2 16 40 26 14 194 26 45 37 19 16 16 0 35 129 6 56 3 64 SKOWHEGAN SKOWHEGAN 827D1 827D1-20 0 SUM Operations SKOWHEGAN SKOWHEGAN 827D1 827D1-5 1 32 SKOWHEGAN SKOWHEGAN 827D1 827D1-6 MAX Operations SKOWHEGAN SKOWHEGAN 827D1 Subttl by Ckt 0 SKOWHEGAN SKOWHEGAN 827D1 No of Complaints SKOWHEGAN SKOWHEGAN 827D1 Switch SKOWHEGAN SKOWHEGAN Circuit SKOWHEGAN SKOWHEGAN Division SKOWHEGAN Responsible Service Center SKOWHEGAN 9.9 94 43.8 102.6 43.8 Circuit Miles 0.010 0.101 0.000 0.000 0.000 0.023 Total Complaint/Mile 0.857 0.202 0.904 0.913 1.891 2.215 MAX Oper/Mile 1.116 0.202 1.138 0.913 1.891 2.945 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 96 of 126 November 15, 2017 96.8 SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN 854D1 853D2 853D2 853D2 853D2 853D1 853D1 853D1 853D1 853D1 853D1 853D1 853D1 853D1 853D1 838D2 838D2 838D2 838D2 838D1 838D1 827D3 827D3 827D2 827D2 827D2 827D2 827D2 827D2 854D1-14 854D1-11 854D1 Subttl by Ckt 853D2-31 853D2-28 853D2 Subttl by Ckt 853D1-8 853D1-6 853D1-6 853D1-5 853D1-4 853D1-3 853D1-2 853D1-1 853D1 Subttl by Ckt 838D2-2 838D2-1 838D2 Subttl by Ckt 838D1 Subttl by Ckt 827D3 Subttl by Ckt 827D2-9 827D2-8 827D2-22 827D2-10 827D2 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 4 2 0 2 0 0 8 1 18 23 58 5 18 9 9 0 115 39 23 0 0 19 15 17 0 2 28 24 4 0 1 1 2 2 117 33 31 26 6 0 12 1 18 23 130 5 18 9 9 0 137 39 28 0 0 19 15 34 0 2 28 24 4 0 1 1 2 2 117 33 31 26 6 21 SKOWHEGAN SKOWHEGAN 854D1 854D1-15 0 0 SUM Operations SKOWHEGAN SKOWHEGAN 854D1 854D1-22 0 21 SKOWHEGAN SKOWHEGAN 854D1 854D1-4 0 MAX Operations SKOWHEGAN SKOWHEGAN 854D1 854D1-5 0 SKOWHEGAN SKOWHEGAN 854D1 854D1-6 No of Complaints SKOWHEGAN SKOWHEGAN 854D1 Switch SKOWHEGAN SKOWHEGAN 854D1 Circuit SKOWHEGAN SKOWHEGAN Division SKOWHEGAN SKOWHEGAN Responsible Service Center SKOWHEGAN 0 SKOWHEGAN 84.7 45.9 0.8 0.3 107.1 Circuit Miles 0.000 0.012 0.000 0.000 0.000 0.037 Total Complaint/Mile 0.493 1.358 0.610 1.250 6.667 1.092 MAX Oper/Mile 0.493 1.617 0.610 1.250 6.667 1.092 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 97 of 126 November 15, 2017 36.5 SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN SKOWHEGAN 872D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 868D1 866D2 866D2 866D2 866D2 866D1 866D1 866D1 866D1 866D1 866D1 866D1 866D1 866D1 866D1 866D1 864D1 864D1 864D1 854D2 854D2 854D2 854D1 854D1 872D1 Subttl by Ckt 868D1-9 868D1-8 868D1-7 868D1-6 868D1-5 868D1-15 868D1-14 868D1-13 868D1-10 868D1-1 868D1 Subttl by Ckt 866D2-8 866D2-5 866D2 Subttl by Ckt 866D1-38 866D1-37 866D1-36 866D1-35 866D1-34 866D1-33 866D1-32 866D1-24 866D1-22 866D1 Subttl by Ckt 864D1-3 864D1-1 Subttl by Ckt 854D2-9 854D2 Subttl by Ckt 854D1-7 0 5 0 0 0 5 0 0 0 0 0 0 0 1 1 0 0 2 0 0 0 0 0 0 0 1 1 0 2 2 0 5 5 0 1 0 No of Complaints 0 205 44 3 23 6 23 6 26 4 50 18 2 26 13 12 1 116 17 14 7 2 10 17 24 15 9 1 16 16 0 30 25 5 127 14 MAX Operations 0 205 44 3 23 6 23 6 26 4 50 18 2 26 13 12 1 134 17 14 7 2 10 17 24 23 19 1 16 16 0 30 25 5 203 14 SUM Operations Switch SKOWHEGAN SKOWHEGAN Circuit SKOWHEGAN SKOWHEGAN Division SKOWHEGAN Responsible Service Center SKOWHEGAN 46.7 144.9 104.4 19.5 78 Circuit Miles 0.035 0.021 0.014 0.019 0.256 0.013 Total Complaint/Mile 1.447 0.557 0.801 0.153 1.538 1.628 MAX Oper/Mile 1.447 0.557 0.925 0.153 1.538 2.603 Total Oper/Mile Docket No. 2017-00046 Redacted Attachment 19 p 98 of 126 November 15, 2017 141.7 872D1-10 0 0 2 0 21 18 10 20 3 0 21 18 Docket No. 2017-00046 Redacted Attachment 19 p 99 of 126 November 15, 2017 Total Oper/Mile 872D1-11 0 20 11 MAX Oper/Mile 872D1 872D1-13 0 10 Total Complaint/Mile 872D1 872D1-2 0 11 Circuit Miles SKOWHEGAN 872D1 872D1-3 0 3 SKOWHEGAN 872D1 872D1-5 0 SUM Operations SKOWHEGAN SKOWHEGAN 872D1 872D1-6 3 SKOWHEGAN SKOWHEGAN 872D1 872D1-7 MAX Operations SKOWHEGAN SKOWHEGAN 872D1 3 0 SKOWHEGAN SKOWHEGAN 872D1 3 No of Complaints SKOWHEGAN SKOWHEGAN 0 Switch SKOWHEGAN SKOWHEGAN 872D1-8 3 Circuit SKOWHEGAN 872D1 92 Division SKOWHEGAN SKOWHEGAN 3 Responsible Service Center SKOWHEGAN 91 1.119 0 1.107 0 0.000 872D1-9 82.2 Subttl by Ckt 1.238 872D1 1.085 0.728 872D1 0.019 0.655 SKOWHEGAN 1,283.6 0.024 SKOWHEGAN 1,589 23,707.2 SKOWHEGAN 1,393 17,266 SKOWHEGAN 24 15,538 Total by Serv Ctr 560 SKOWHEGAN Company Total TABLE 13 Circuit miles shown are sourced from CMP's corporate GIS database (SmartMap). Notification 801000020588 Order 801000020972 801000078657 801000019970 801000014730 10300035280 10300035349 10300035585 10300036405 10300036763 Completed On 11/04/2016 02/02/2016 05/06/2016 06/10/2016 04/29/2016 Street RAND ROAD WESTERN AVENUE KITTY HAWK AVENUE LEWISTON ROAD WEBSTER STREET City Service Center Portland Augusta Lewiston Augusta Brunswick phase overhead to a pole, airbreak switch and 3 existing pole; install a 3 phase take-off, 115' 3 and 90' private underground service primary underground to a 3 phase 225kva pad new pole, 3 phase 4-wire riser, then 60' 3 phase to existing two primary phases and neutral to a existing pole; install 245' one phase overhead underground service 300kva padmount transformer and 180' private wire underground loop feed to a 3 phase install 3 phase 3-wire riser and 345' 3 phase 3- underground service padmount transformer and 250' private wire underground loop feed a 3 phase 300kva existing junction box; install 100' 3 phase 3- no transformers involved 1220' 3 phase 3-wire underground loop feed - install pole, two 3 phase 3-wire risers and Description of Work POLYPHASE PROJECTS 2016 MPUC Report PORTLAND WEST AUGUSTA AUBURN LITCHFIELD BRUNSWICK phase 4-wire riser then 175' 3 phase underground to a 3p 1000kva padmount transformer 215D3 611D2 $62,435.50 $19,634.87 $60,534.74 Equipment Credits Replacement $145.87 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 100 of 126 November 15, 2017 Customer 420D6 $19,475.16 Billing Amount 457D3 $44,166.62 Circuit 213D3 Notification 801000022314 Order 801000053964 801000041630 801000059938 10300039206 10300039587 10300041653 10300042125 Completed On 03/30/2016 02/20/2016 08/31/2016 02/08/2016 Street NEWBURY STREET PORTLAND ROAD EAST TURNER STREET SKOWHEGAN ROAD City PORTLAND EAST OXFORD AUBURN SOLON Service Center Portland Bridgton Lewiston Skowhegan Description of Work install pole, 3 phase 3-wire riser then 585' 3 phase primary underground loop to a 3 phase 500kva padmount transformer and private underground service and a 1000kva padmount transformer and private underground service existing pole; install a 3 phase take-off, 187' 3 phase overhead to pole and 3 phase 4-wire riser then 20' 3 phase primary underground to a 3p 500kva padmount transformer and two private underground services Line Extension Reallocation Charge of $50,734.53 existing pole; install a 3 phase take-off, two poles and 360' of 3 phase primary overhead to a 3 phase bank of 25kva transformers and a private underground service existing pole; install a 3 phase take-off, 225' of two phases overhead to an existing phase and neutral, then 180' 3 phase overhead to a pole and a 3 phase bank of 100kva overhead transformers and a private underground service Equipment $37,210.47 Salvage overhead 1p 25kva CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 101 of 126 November 15, 2017 Customer 645D8 $76,706.31 $256.35 Credits Replacement 437D1 $15,516.21 $851.90 Billing Amount 436D4 $27,009.59 Circuit 868D1 transformer Notification 10300042300 10300042446 10300042963 10300043264 10300043410 10300043411 Order 801000049529 801000012387 801000037574 801000024374 801000022834 801000022839 On Completed 01/07/2016 04/20/2016 10/24/2016 01/21/2016 03/28/2016 01/14/2016 Street STROUDWATER STREET WARREN AVENUE MARKET PLACE DRIVE AGGREGATE RECYCLING ROAD MECHANIC FALLS ROAD PORTLAND ROAD City WESTBROOK PORTLAND WEST AUGUSTA ELIOT OXFORD OXFORD Center Service Portland Portland Augusta Alfred Bridgton Bridgton Description of Work existing pole; install a 3 phase 4-wire riser then 740' 3 phase primary underground to a 3 phase 300kva padmount transformer and a private underground service change a pole, then install a 3 phase take-off, 124' of 3 phase primary overhead to a new pole and 3 phase bank of 50kva overhead transformers and a private underground service existing junction box; install 185' of 3 phase primary underground to a 3 phase 500kva padmount transformer and 50' private underground service existing pole; install a 3 phase take-off, two poles, 500' of 3 phase primary overhead to a 3 phase bank of 50kva overhead transformers and a 95' overhead service install pole, 3 phase 4-wire riser then 60' 3 phase primary underground to a 3 phase 1000kva padmount transformer and a private underground service existing pole; install a 3 phase bank of 10kva overhead transformers and a private underground service Line Extension Reallocation Charge of $4,242.30 Billing Amount Customer 272D3 607D5 $15,550.81 $19,929.26 $12,008.26 Equipment Replacement Credits $880.98 Salvage transformer overhead 1p 25kva CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 102 of 126 November 15, 2017 Circuit 685D2 $40,374.10 $43,831.79 437D1 $12,350.78 674D1 437D1 Notification 801000022836 Order 801000033516 801000020059 801000026085 801000026896 10300043412 10300043511 10300045256 10300045530 10300047404 Completed On 01/19/2016 03/21/2016 08/12/2016 06/07/2016 01/04/2016 Street PORTLAND ROAD NEW OAKLAND ROAD PARK STREET FIELDS ROAD NEW DAM ROAD City OXFORD AUGUSTA PORTLAND WEST SIDNEY SANFORD Service Center Bridgton Augusta Portland Augusta Alfred Description of Work install pole, 3 phase bank of 25kva overhead transformers, 102' secondary overhead to a new pole and a private underground service Line Extension Reallocation Charge of $18,711.90 change a pole, install a 3 phase take-off, 100' of 3 phase primary overhead to a new pole and 3 phase 4-wire riser then 595' 3 phase primary underground to a 3 phase 1500kva padmount transformer and 150' private underground service existing manhole; install 648' 3 phase primary underground loop to a 3 phase 500kva padmount transformer and a 75' private underground service install air brake switch, 3 phase take-off, two poles, 80' 3 phase primary overhead, 3 phase recloser and an primary meter change twelve poles; remove 2894' single phase overhead conductors; install ten poles and 3010' 3p primary overhead 272D3 437D1 $84,046.40 $67,998.97 $30,863.38 Equipment Credits Replacement $1,330.65 $5,705.64 Salvage 2095' removal (2) CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 103 of 126 November 15, 2017 Customer 645D4 $49,670.95 Billing Amount 242D1 $58,323.58 Circuit 667D2 conductor; install (2) 2830' conductor Notification 10300048109 10300049270 10300085066 Order 801000031012 801000028886 801000074327 On Completed 03/30/2016 01/21/2016 03/17/2016 Street SCHOOL STREET CAMPUS AVENUE HATHAWAY STREET City GORHAM LEWISTON SKOWHEGAN SOUTH Center Service Portland Lewiston Skowhegan BERWICK Rockland Alfred Portland INTERSTATE DRIVE ROCKLAND Portland HIGHLAND AVENUE 01/22/2016 HARBOR PLAZA WESTBROOK 01/22/2016 801000043025 05/19/2016 LANDING ROAD 801000038107 10300090745 801000033891 07/14/2016 10300085594 10300091222 801000064506 PORTLAND 10300091521 Description of Work change pole; install 3 phase takeoff, 130' 3 phase primary overhead, pole, 3 phase 4-wire riser, 80' 3 phase primary underground to a 3 phase 225kva padmount transformer and a private underground service existing pole; install a 3 phase 4-wire riser, 185' 3 phase primary underground to a 3 phase 300kva padmount transformer and a private underground service existing pole; install a 3 phase bank of 100kva overhead transformers and an 85' overhead service install a pole, 3 phase take-off, 80' 3 phase primary overhead to a new pole and 3 phase 4wire primary riser then 975' 3 phase primary underground to a 3 phase 1000kva padmount transformer and a private underground service install pole, 3 phase bank of 50kva overhead transformers and a 120' overhead service install pole, 3 phase bank of 167kva overhead transformers and a private underground service existing manhole; install 400' 3 phase primary underground loop to a 3 phase 500kva padmount transformer Equipment Replacement 866D2 426D3 624D1 $63,930.80 $13,887.88 $24,329.14 $28,069.37 $992.96 $26.66 Salvage pole and anchor change out of CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 104 of 126 November 15, 2017 Customer 644D2 $11,485.44 Billing Amount 602D1 $16,910.94 Circuit 239D6 $50,919.59 Credits 645D2 Notification 10300093304 10300096421 10300099049 10300099328 10300099538 10300102356 Order 801000033515 801000066332 801000075003 801000039039 801000048070 On Completed 01/04/2016 07/29/2016 Street STEBBINS ROAD MALLISON STREET City SANFORD WINDHAM WELLS Center Service Alfred Portland Alfred Description of Work change four poles; remove 1080' single phase $59,234.53 Billing Amount Customer Equipment Replacement Credits $2,209.06 Salvage 1080' removal (2) CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 105 of 126 November 15, 2017 Circuit 667D2 conductor; overhead conductors; install eight poles and install (2) 2230' $834.25 2230' 3p primary overhead and a 3 phase bank $76,760.14 conductor 624D2 $30,910.97 of 100kva overhead transformers and a private 681D1 underground service change 8 poles, install 6 poles 2315' 3 phase primary overhead and 300' 3 phase primary underground to a 3 phase 300kva padmount transformer existing pole; install a 3 phase take-off, 50' 3 phase primary overhead to new pole and 3 426D9 SANFORD ROAD 255D2 07/13/2016 phase 4-wire riser then 535' 3 phase primary underground to a 500kva padmount new account - meter set only transformer and private underground service change pole then extend 3 phase primary $1,375.13 Lewiston $11,173.14 LEWISTON $2,157.18 PARK STREET $60,335.17 04/14/2016 overhead by installing two 70' overhead conductors to the two existing 70' conductors then install a 3 phase bank of 25kva overhead transformers and a private underground service install a pole, 3 phase take-off, 570'' 3 phase primary overhead to four changed poles and a 3 phase 4-wire primary riser then 55' 3 phase 645D4 Augusta Portland GARDINER PORTLAND EAST HARRISON AVENUE CUMBERLAND 01/08/2016 07/21/2016 AVENUE primary underground to a 3 phase 1000kva padmount transformer and a private underground service Notification 10300106452 10300112273 10300115804 10300122065 10300123305 Order 801000049369 801000042007 801000043389 801000052975 801000047456 On Completed 10/12/2016 01/21/2016 08/19/2016 02/23/2016 05/06/2016 Street WILTON ROAD WALDOBORO ROAD NORWAY ROAD WESTBROOK STREET GALLERY BLVD City FARMINGTON WARREN OXFORD SOUTH PORTLAND SCARBOROUGH Center Service Farmington Rockland Bridgton Portland Portland Description of Work change pole then install 3 phase takeoff, 160' 3 phase primary overhead to a new pole, 3 phase bank of 50kva overhead transformers and a private underground service existing pole; install a 3 phase take-off, 20' 3 phase primary overhead to a new pole, 3 phase bank of 50kva overhead transformers and a private underground service existing 3 phase bank of 167kva overhead transformers; install 72' secondary overhead and a private underground service two existing poles; install two 3 phase 3-wire risers then 895' 3 phase underground loop to a 3 phase 300kva padmount transformer two existing poles; change the two existing 3 phase 3-wire risers then install 1479' 3 phase underground loop to one 3 phase 225kva padmount transformer and two 3 phase 500kva padmount transformers and three private underground services 253D1 858D3 $1,649.00 $11,465.18 $14,803.75 Equipment Replacement $452.33 Credits $82.48 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 106 of 126 November 15, 2017 Customer 737D1 $67,876.82 Billing Amount 675D3 $228,575.84 Circuit 636D2 Notification 801000063742 Order 801000057364 801000067312 801000072943 10300124039 10300128921 10300130456 10300130783 Completed On 10/03/2016 04/13/2016 03/16/2016 01/27/2016 Street FOUNDERS DRIVE ROUTE 236 ELM STREET KENNEBEC STREET City ARUNDEL KITTERY NEWPORT PORTLAND EAST Service Center Alfred Alfred Dover Portland Description of Work existing 3 phase underground; install 1350' 3 phase underground loop to one 3 phase 112.5kva padmount transformer and two 3 phase switch cabinets and 1260' 1 phase underground loop to six 1 phase 25kva padmount transformers install pole, 3 phase bank of 25kva overhead transformers, then 65' secondary overhead to and existing pole and install a 400' private underground service change pole, install 3 phase take-off, 218' 3 phase primary overhead to two poles, 3 phase 4-wire riser then 75' 3 phase primary underground to a 3 phase 300kva padmount transformer and private underground service change pole, remove 3 phase 45kva overhead transformer and overhead service; install 3 phase bank of 100kva overhead transformers and a private underground service; and install 45' secondary overhead to a changed pole and new private underground service 673D1 $7,497.39 $116,037.44 Equipment Credits Replacement $995.63 Salvage two poles pole CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 107 of 126 November 15, 2017 Customer 685D2 $31,952.87 Billing Amount 837D2 $13,792.54 Circuit 623D1 Notification 10300132590 10300139168 10300142314 10300144419 10300147219 10300149086 10300149351 Order 801000058563 801000054003 801000063100 801000055518 801000063200 801000056641 801000060557 On Completed 09/20/2016 09/02/2016 01/25/2016 04/22/2016 05/27/2016 01/14/2016 01/06/2016 Street DOGTOWN ROAD BURROWS STREET HIGHLAND DRIVE WESTERN AVENUE SAINT ALBANS ROAD INDUSTRIAL WAY WESTBROOK STREET City DETROIT SACO OAKLAND AUGUSTA CORINNA PORTLAND EAST SOUTH PORTLAND Center Service Fairfield Alfred Fairfield Augusta Dover Portland Portland Description of Work change six poles, install two 1378' phases to an existing phase and neutral then install a 3 phase 4-wire riser, 100' 3 phase primary underground to a 3 phase 500kva padmount transformer and private underground service install pole, 3 phase bank of 50kva overhead transformers and a 60' private underground service existing junction box; install 175' of 3 phase primary underground loop to a 3 phase 300kva padmount transformer and private underground service change pole, install 3 phase 4-wire riser, 180' primary underground to a 3p 500kva padmount transformer and 50' private underground service change pole, install a 3 phase bank of 25kva overhead transformers and private underground service existing pole; install a 3 phase bank of 25kva overhead transformers and private underground service existing pole; install a 3 phase bank of 10kva overhead transformers, 150' secondary overhead and a 125' overhead service 215D2 839D2 621D1 812D2 $6,866.97 $22,877.92 $39,200.90 $24,945.48 $37,190.95 Equipment Replacement $1,536.40 Credits $75.28 Salvage pole CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 108 of 126 November 15, 2017 Customer 811D1 $4,082.04 Billing Amount 647D1 $8,715.56 Circuit 657D3 Notification 10300149475 Order 801000065169 On Completed 09/15/2016 Street INDIA STREET City PORTLAND EAST Center Service Portland Farmington Bridgton JAY LOVELL JAY HILL ROAD LL LINE (PVT) 01/25/2016 06/08/2016 801000060217 801000074816 10300151862 10300153876 Portland Alfred Portland PORTLAND EAST YORK WESTBROOK FOREST AVENUE WITCHTROT ROAD MAIN STREET 10/07/2016 03/17/2016 04/20/2016 801000082901 801000079036 801000061537 10300154477 10300154908 10300155137 Description of Work change pole, remove existing 3p 30kva overhead transformer; install a 3 phase bank of 100kva overhead transformers and private underground service change pole, install 3 phase take-off 150' 3 phase primary overhead to new pole and primary meter then another 50' 3 phase primary overhead to a second new pole and air break switch install a 3 phase bank of 100kva overhead transformers on a private line existing pole and 3 phase bank of 100kva overhead transformers; install 130' secondary overhead to an existing pole then install 85' secondary overhead to a new pole and private underground service existing manhole; remove 84' 1 phase secondary underground and install 100' of 3 phase secondary underground and 200' of 1 phase secondary underground existing pole; install a 3 phase bank of 50kva overhead transformers and 200' private underground service 430D1 449D2 645D3 $6,640.80 $11,918.12 $20,235.77 $22,325.94 Equipment Replacement $647.63 Credits $1,324.59 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 109 of 126 November 15, 2017 Customer 607D1 $10,587.54 Billing Amount 674D1 $3,211.21 Circuit 663D2 10300155512 Notification 801000075443 Order Completed On 12/12/2016 05/21/2016 08/16/2016 801000088823 01/29/2016 801000086119 10300156083 801000061522 10300155787 10300156203 05/10/2016 04/13/2016 02/08/2016 01/22/2016 801000069216 801000087437 801000060915 801000057617 10300156270 10300158745 10300160480 10300163755 Street US RT #1 City WELLS Service Center Alfred Description of Work from an existing junction box, install 374' 3 phase primary underground to a 3 phase 300kva padmount transformer and private underground service install a pole, 3 phase bank of 100kva overhead transformers and 90' private underground Equipment Credits Replacement $930.31 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 110 of 126 November 15, 2017 Customer $26,247.96 Billing Amount 681D3 $18,512.54 Circuit 471D1 668D3 Lewiston install a private underground service TURNER Portland NORTH LEEDS ROAD WESTBROOK service BRADLEY DRIVE 674D2 $10,735.30 install a pole, 3 phase bank of 50kva overhead transformers and private underground service $49,413.47 Portland 239D7 623D2 $2,291.06 WESTBROOK existing manhole; install 473' 3 phase primary underground loop to a 3 phase 300kva padmount transformer and private underground service existing pole and 3 phase bank of 25kva overhead transformers; install 30' secondary overhead to a new pole and transfer the existing 90' overhead service change pole, install a 3 phase bank of 50kva overhead transformers and 70' overhead service change existing 3 phase 75kva overhead transformer 277/480 volt to a 3 phase 75kva 219D1 WESTBROOK HEIGHTS DRIVE Brunswick Lewiston Portland $9,100.81 Rockland DAMARISCOTTA LEWISTON PORTLAND EAST 421D1 THOMASTON WALMART LINE ATLANTIC HIGHWAY SOUTH RIVER ROAD MARGINAL WAY overhead transformer 120/208 volt, and install a private underground service Notification 801000065903 Order 801000066241 801000065377 801000062736 801000065588 801000063879 10300164041 10300164121 10300164343 10300165683 10300168080 10300169200 Completed On 08/10/2016 01/07/2016 05/13/2016 09/30/2016 07/22/2016 03/10/2016 Street NORTHPORT AVENUE HOTEL ST OLD WINTHROP ROAD CLEARWATER DRIVE FOX STREET DEPOT STREET City BELFAST NORRIDGEWOC K AUGUSTA FALMOUTH PORTLAND EAST STRONG Service Center Rockland Skowhegan Augusta Portland Portland Farmington 854D1 803D5 Circuit $29,006.47 $7,496.20 $36,733.05 4-wire riser then 200' 3 phase primary underground to a 3 phase 225kva padmount transformer and 40' private underground service change pole, install a 3 phase bank of 25kva overhead transformers and a private underground service existing pole; install a 3 phase take-off, 75' 3 phase primary overhead to a new pole, 3 phase 4-wire riser then 250' 3 phase primary underground to a 3 phase 150kva padmount transformer existing manhole; install 360' 3 phase primary underground loop to a 3 phase 75kva padmount transformer and private underground service Equipment Credits Replacement $76.77 Salvage pole anchor/guy pole, CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 111 of 126 November 15, 2017 233D1 $22,266.25 Customer Description of Work 622D1 $30,454.18 install pole, 3 phase 4-wire riser then 70' 3 phase primary underground to a 3 phase 500kva padmount transformer and a private underground service Billing Amount existing pole; install a 3 phase take-off, 165' 3 645D4 $114,069.72 phase primary overhead to a new pole, 3 phase 858D1A existing pole; install 3 phase take-off, 60' 3 phase primary overhead to a new pole, 3 phase 4-wire riser then 15' 3 phase primary underground to a 3 phase 2500kva padmount transformer Notification 801000079507 Order 801000079699 801000073380 801000076176 801000070595 801000081835 10300170473 10300173086 10300173724 10300174443 10300176233 10300176569 Completed On 12/31/2016 05/26/2016 08/01/2016 07/14/2016 04/14/2016 06/15/2016 Street SANFORD City KITTERY LIMERICK LIMINGTON TOPSHAM CORNISH WELLS ROAD PORTLAND ROAD TOPSHAM MALL LINE II STEEP FALLS ROAD WASHINGTON STREET STATE ROAD Service Center Alfred Alfred Brunswick Alfred Alfred Alfred Description of Work existing pole; install 3 phase take-off, 570' 3 phase primary overhead to three new poles, 3 phase 4-wire riser then 20' 3 phase primary underground to a 300kva padmount transformer and private underground service existing pole; install a 3 phase take-off, 480' two phases primary overhead to an existing phase and neutral to two existing poles, then install a 3 phase take-off to a private 3 phase overhead line existing pole; install 3 phase take-off, 20' 3 phase primary overhead to a new pole, 3 phase 4-wire riser then 40' 3 phase primary underground to a 3 phase 300kva padmount transformer Line Extension Reallocation Charge of $3,526.69 existing pole; install a 3 phase bank of 25kva overhead transformers and private underground service existing pole; install a 3 phase take-off, 50' 3 phase primary overhead to a new pole, 3 phase bank of 25kva overhead transformers and private underground service change pole, install a 3 phase bank of 100kva overhead transformers and 88 private underground service 249D1 692D1 656D3 $5,363.56 $28,908.72 $9,118.60 $30,695.04 Equipment Credits Replacement $720.30 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 112 of 126 November 15, 2017 Customer 638D1 $12,079.14 Billing Amount 632D1 $11,443.56 Circuit 688D1 10300176655 Notification 801000066771 Order Completed On 01/25/2016 04/28/2016 03/14/2016 801000078735 801000075001 10300178584 10300183280 06/26/2016 07/08/2016 801000087374 801000081327 10300183502 10300185682 Street SACO STREET BELGRADE ROAD US RTE #1 (POLES 1101 INCL) PARRIS STREET MANCHESTER ROAD City WESTBROOK Service Center Portland Description of Work existing pole; install a 3 phase take-off, 45' 3 phase primary overhead to a new pole, 3 phase bank of 100kva overhead transformers and 110' overhead service existing pole; install a 3 phase take-off, 175' two phases primary overhead to an existing Equipment Credits Replacement $137.75 $117.70 Salvage two poles CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 113 of 126 November 15, 2017 Customer $20,757.23 Billing Amount 674D2 $21,236.80 Circuit 274D4 640D3 Augusta install private underground service AUGUSTA phase and neutral to changed out pole, 3 phase 4-wire riser then 145' 3 phase primary underground to a 3 phase 75kva padmount transformer Alfred Line Extension Reallocation Charge $4,309.30 OGUNQUIT $5,209.00 623D1 $16,629.25 existing pole; install a 3 phase bank of 25kva overhead transformers and 70' overhead service existing pole; install a 3 phase take-off, 555' two phases primary overhead to existing 262D1 Portland Augusta PORTLAND EAST READFIELD primary phase and neutral onto two existing poles; then install a second 3 phase take-off, 185' 3 phase primary overhead to a new pole, 3 phase bank of 100kva overhead transformers and two 50' overhead services Notification Order On Completed 04/25/2016 Street NORTH BERWICK WARREN AVENUE 801000071961 10/04/2016 10300188241 801000073682 ROAD 10300192880 SACO STREET POST ROAD GILMAN STREET ROAD PALMYRA-NEWPORT 08/24/2016 10/13/2016 09/06/2016 02/19/2016 801000074590 801000090299 801000075206 801000072025 10300194454 10300195130 10300197112 10300197926 City BERWICK PORTLAND WEST WESTBROOK PALMYRA AUGUSTA SCARBOROUGH Center Service Alfred Portland Portland Dover Augusta Portland Description of Work existing pole; install 3 phase bank of 100kva overhead transformers then 74' secondary overhead to an existing pole and new 88' private underground service install pole, 3 phase bank of 25kva overhead transformers and private underground service install pole, 3 phase 4-wire riser then 220' 3 phase primary underground to a 3 phase 300kva padmount transformer and private underground service existing junction box; remove 3 phase 75kva padmount transformer; install 3 phase 225kva padmount transformer Line Extension Reallocation Charge $6,407.60 change pole; remove 3 phase primary underground, vault and three 1p 50kva overhead transformers; install 3 phase 4-wire riser, 190' 3 phase primary underground to a 3p 300kva padmount transformer and 40' private underground service existing pole; install 3 phase 4-wire riser, 250' 3 phase primary underground to a 3p 150kva padmount transformer and private underground service 674D2 607D5 602D3 $17,023.01 $28,919.26 $7,095.30 $19,349.63 Equipment Replacement $13.80 Credits $1,049.26 $950.54 86 $7,375. Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 114 of 126 November 15, 2017 Customer 837D1 $27,130.88 Billing Amount 200D2 $19,845.59 Circuit 644D4 Notification 801000090953 Order 801000094336 801000077843 801000084008 10300198526 10300199058 10300199185 10300199891 Completed On 08/31/2016 06/16/2016 06/09/2016 12/12/2016 07/18/2016 07/18/2016 801000076856 05/18/2016 801000076895 10300203933 801000083781 10300200027 10300203968 Street WEST GRAY ROAD INDUSTRIAL PARK ROAD EXTENSION A STREET BEECH ROAD BOOTHBAY IND PK RD (PVT 16-19) BOOTHBAY IND PK RD (PVT 16-19) PRESUMPSCOT STREET GRAY SACO City SOUTH PORTLAND ELIOT Service Center Lewiston Alfred Portland Alfred Brunswick Brunswick BOOTHBAY Portland BOOTHBAY PORTLAND EAST Description of Work existing pole; install 3 phase take-off, 20' 3 phase primary overhead to a new pole, 3 phase 4-wire riser then 686' 3 phase primary underground to a 3 phase 75kva padmount transformer and private underground service existing junction box; install 25' 3 phase primary underground, 3 phase 500kva padmount transformer and a private underground service change pole, install 3 phase bank of 50kva overhead transformers and private underground service change one pole, install four poles, 600' 3 phase primary overhead, 3 phase 4-wire riser, 680' 3 phase primary underground to a 3 phase 300kva padmount transformer and private underground service install pole, 205' 3 phase primary overhead, 3 phase 4-wire riser, 90' 3 phase primary underground to a 3 phase 500kva padmount transformer and 20' private underground service existing pole; install 3 phase take-off, 130' 3 phase primary overhead to a new pole change pole, install push brace, 100' overhead service from an existing transformer Equipment 690D1 630D2 416D2 $44,294.65 $12,182.41 $17,647.64 $28,017.63 $128.42 $56.58 Salvage anchor/guy pole, CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 115 of 126 November 15, 2017 Customer 687D1 $23,778.06 Credits Replacement 209D3 $3,056.90 Billing Amount 209D3 $2,090.66 Circuit 618D3 Notification 801000078079 Order 801000082284 801000081224 801000109025 801000078016 10300204295 10300207257 10300207621 10300209476 10300210562 10300211545 Completed On 08/12/2016 05/04/2016 11/02/2016 10/04/2016 09/01/2016 05/17/2016 Street WENTZELL ROAD MAYNARD ROGERS ROAD HUDSON AVENUE ELM STREET EMERSON MILL ROAD ROOSEVELT TRAIL City ANDOVER WINDHAM SANGERVILLE PORTLAND EAST HERMON CASCO Service Center Farmington Portland Dover Portland Dover Bridgton Description of Work existing junction box; install 3 phase 300kva padmount transformer and private underground service existing junction box; remove 3 phase 112.5kva padmount transformer; install 3 phase 500kva padmount transformer and private underground service existing pole; install a 3 phase take-off, 2168' $15,952.94 Equipment Credits Replacement $472.62 67 $1,019. Salvage removed and six poles; 1722' CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 116 of 126 November 15, 2017 Customer 400D $15,398.24 Billing Amount 682D2 $45,046.14 Circuit 821D2 2168' installed two phases primary overhead to existing conductors $28,856.49 primary phase and neutral over fifteen poles 623D1 $34,283.37 444D1 120D1 (nine changed and six existing) and then to a 3 phase bank of 50kva overhead transformers and private underground service related to notification 10300281043 and work order 801000108986 install pole, 3 phase 4-wire riser, 40' 3 phase primary underground to a 3 phase 500kva padmount transformer and private underground service existing pole; install 3 phase take-off, 85' 3 phase primary overhead to a new pole, 3 phase 4-wire riser then 60' 3 phase primary underground to a 3 phase 1000kva padmount transformer and private underground service two new meters set Notification 801000082362 Order 801000082531 801000085053 801000084024 801000088717 10300212223 10300212909 10300213970 10300214411 10300214711 10300216889 Completed On 06/27/2016 07/09/2016 Street POST ROAD INDUSTRIAL PARK ROAD City SCARBOROUGH PITTSFIELD WELLS UNITY US RT #1 JAY QUAKER HILL ROAD 08/17/2016 NORTH JAY ROAD CORNISH 07/13/2016 04/01/2016 PORTLAND ROAD PORTLAND LINE PORT AUTHORITY SOUTH WEST PORTLAND WEST SAWYER STREET WEST GATE LINE 05/26/2016 11/22/2016 11/08/2016 801000118947 07/14/2016 801000092468 10300218210 801000082475 10300217235 10300218393 PORTLAND Service Center Portland Fairfield Fairfield Alfred Farmington Alfred 150kva padmount transformer and private underground service Equipment Credits Replacement $610.91 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 117 of 126 November 15, 2017 Circuit $17,986.99 Customer Description of Work 693D2 $14,183.09 existing switch cabinet; install 100' 3 phase primary underground to a 3 phase 112.5kva padmount transformer and a private underground service install pole, 3 phase 4-wire riser, 100' 3 phase primary underground to a 3 phase 500kva padmount transformer and private underground service $7,319.24 Billing Amount existing pole; install 3 phase 4-wire riser, 170' 842D1 $30,091.72 3 phase primary underground to a 3 phase 860D1 $9,094.87 692D1 $18,880.16 $7,758.83 659D13 449D2 681D1 install pole, 3 phase bank of 100kva overhead transformers and private underground service existing 3 phase 300kva overhead transformer; tap on new overhead service on a customer owned private line install 3 phase bank of 50kva overhead transformers and private underground service existing pole; install 3 phase 4-wire riser, 225' 3 phase primary underground to a 3 phase 653D5 Portland 150kva padmount transformer and private install private underground service 690D2 underground service Portland change pole, install 3 phase bank of 25kva overhead transformers and private underground Portland service Notification 10300218435 10300219271 10300219436 10300222408 10300223869 10300224967 Order 801000082473 801000085018 801000085740 801000089061 801000087009 801000087231 On Completed 06/15/2016 07/13/2016 07/25/2016 09/02/2016 09/14/2016 07/27/2016 Street BRIDGE STREET ALFRED STREET WEST GRAY ROAD ROOSEVELT TRAIL SOUTH BRISTOL LINE ARCHITECTURAL DRIVE City LEWISTON BIDDEFORD GRAY WINDHAM SOUTH BRISTOL WINDHAM Center Service Lewiston Alfred Lewiston Portland Brunswick Portland Description of Work change pole, install 3 phase bank of 50kva overhead transformers then 100' secondary overhead to a new pole and 75' overhead service existing pole; install 3 phase 4-wire riser, 120' 3 phase primary underground to a 3 phase 500kva padmount transformer and 120' private underground service existing pole; install 458' one phase overhead to existing two primary phases and neutral to a new pole, 3 phase bank of 50kva overhead transformers and private underground service Line Extension Reallocation Charge $4,300.93 existing pole; install 3 phase bank of 50kva overhead transformers and private underground service existing pole; install 3 phase 45kva overhead transformer then 175' secondary overhead to an existing pole and 90' overhead service existing 3 phase 112.5kva overhead transformer; install 85' overhead service 416D2 634D1 426D8 $7,555.81 $19,930.82 $27,838.94 $8,940.79 Equipment Replacement $807.38 Credits $123.51 Salvage two poles CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 118 of 126 November 15, 2017 Customer 682D2 $5,142.60 Billing Amount 210D1 $779.64 Circuit 682D2 Notification 10300225317 10300227293 10300229430 10300230695 10300231429 10300234857 Order 801000091982 801000095287 801000091599 801000100395 801000090169 On Completed Street GORHAM ROAD City SOUTH Center Service Portland Description of Work existing pole; remove 3 phase 45kva overhead transformer and private underground service; $5,183.19 Billing Amount Customer Equipment Replacement Credits $701.76 Salvage anchor/guy pole, two poles CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 119 of 126 November 15, 2017 Circuit 675D2 239D7 08/16/2016 install 3 phase overhead transformer bank of install metered service PORTLAND 25kva overhead transformers and private Rockland underground service THOMASTON $126.32 WALMART LINE $27,518.92 $271.49 05/10/2016 $7,737.93 405D1 810D1 change three poles; install 3 phase 4-wire riser, 600' 3 phase primary underground to a 3 phase 1000kva padmount transformer and private underground service change pole; install 3 phase bank of 25kva overhead transformers and private underground service existing pole; install 3 phase take-off, 150' 3 phase primary overhead to new pole, 3 phase bank of 100kva overhead transformers then two 50' secondary overheads to a new pole and 150' private underground service install pole, 3 phase bank of 100kva overhead transformers then 68' secondary overhead to a $19,109.10 Bridgton Fairfield Alfred Skowhegan 685D2 FRYEBURG CLINTON ELIOT MERCER $13,602.09 WEST FRYEBURG ROAD HINCKLEY ROAD ROUTE 236 NORRIDGWOCK changed pole and 62' private underground 854D1 08/22/2016 08/17/2016 12/27/2016 10/18/2016 ROAD service Notification 10300235904 10300236576 Order 801000094497 801000092205 On Completed 09/29/2016 07/07/2016 Street SHIRLEY ROAD MASON STREET City GREENVILLE BRUNSWICK Center Service Dover Brunswick Rockland Portland SEARSPORT GORHAM MAIN STREET MAIN STREET 09/12/2016 07/18/2016 801000100779 801000091728 10300237054 10300238613 Lewiston Portland Farmington LEWISTON PORTLAND RUMFORD MAIN STREET PORTLAND TECH LN ROAD RUMFORD CENTER 10/17/2016 11/04/2016 10/12/2016 801000097210 801000105837 801000095509 10300239757 10300240001 10300241413 WEST Description of Work change pole; install 3 phase take-off, 215' two primary phases overhead to existing primary phase and neutral to a changed pole, and 3 phase bank of 25kva overhead transformers and private underground service existing pole; install 3 phase bank of 10kva overhead transformers and two private underground services change pole, install 3 phase take-off, 265' 3 phase primary overhead to two new poles, 3 phase bank of 25kva overhead transformers and 100' private underground service existing pole; install 3 phase 45kva overhead transformer and 125' overhead service existing junction box; install 230' 3 phase primary underground to a 3 phase 225kva padmount transformer and private underground service change pole, remove 3 phase 45kva overhead transformer and private underground service; install 3 phase bank of 50kva overhead transformers and two private underground services existing manhole: install 300' 3 phase primary underground loop to a 3 phase 300kva padmount transformer and private underground service 635D2 850D2 273D4 834D2 $27,208.32 $4,990.02 $14,432.17 $4,601.04 $18,216.66 Equipment Replacement $251.05 Credits $18.71 $498.00 66 $1,214. Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 120 of 126 November 15, 2017 Customer 426D9 $8,308.56 Billing Amount 447D2 $30,286.92 Circuit 611D3 Notification 10300242684 10300243992 10300244202 10300245777 10300247706 10300248320 Order 801000094225 801000103414 801000099084 801000101937 801000113468 On Completed 07/25/2016 10/14/2016 10/04/2016 06/19/2016 11/05/2016 12/08/2016 Street WARREN AVENUE EASTERN AVENUE OAKLAND ROAD COMMERCIAL STREET EXETER ROAD BELMONT CORNER ROAD City WESTBROOK AUGUSTA Center Service Portland Augusta Augusta Portland AUGUSTA PORTLAND EAST Dover Rockland CORINNA BELMONT Description of Work existing pole; remove 3 phase 75kva overhead transformer; install 3 phase bank of 50kva overhead transformers, 75' secondary overhead to existing pole and 80' overhead service change pole; install 3 phase take-off, 260' 3 phase primary overhead to two new poles, 3 phase bank of 25kva overhead transformers and 80' overhead service change pole; install 3 phase take-off, 710' 3 phase primary overhead to four new poles, 3 phase bank of 50kva overhead transformers and 30' private underground service new service tapped on at weather head and meter set existing pole; install 3 phase take-off, 255' two primary phases overhead to existing primary phase and neutral to two existing poles, then install 160' 3 phase primary overhead to a new pole, 3 phase bank of 50kva overhead transformers and private underground service change pole; install 3 phase take-off, 425' two primary phases overhead to existing primary phase and neutral to changed pole and then to a new pole, 3 phase bank of 25kva overhead transformers and private underground service Equipment Replacement $4,289.84 $813.69 $995.04 Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 121 of 126 November 15, 2017 Customer 611D1 $15,609.48 $277.97 Billing Amount 216D3 $27,330.07 $519.49 Circuit 272D4 $17,902.05 $1,365.04 Credits 811D1 $25,639.63 645D2 803D6 Notification 801000097758 Order 801000100689 801000105843 801000101111 801000103325 801000095714 801000113928 10300248686 10300248763 10300249167 10300252006 10300256001 10300257521 10300257677 Completed On 12/06/2016 12/21/2016 11/07/2016 12/20/2016 09/26/2016 11/17/2016 12/14/2016 Street WARREN ROAD WINTHROP ROAD TIDSWELL ROAD WESTBROOK HEIGHTS DRIVE MAIN STREET GORHAM ROAD BAY STREET City THOMASTON MANCHESTER TURNER WESTBROOK WATERVILLE BUXTON WINSLOW Service Center Rockland Augusta Lewiston Portland Fairfield Portland Fairfield Description of Work install pole, 3 phase bank of 50kva overhead transformers and 100' private underground service change pole; install pole, 75' 3 phase primary overhead, 3 phase bank of 25kva overhead transformers and private underground service change pole; install 3 phase take-off, 140' 3 phase primary overhead to a new pole, 3 phase bank of 25kva overhead transformers and 45' overhead service existing pole; install pole, 40' 3 phase primary overhead, 3 phase bank of 100kva overhead transformers and private underground service change pole; install 3 phase bank of 25kva overhead transformers and private underground service change pole; install 3 phase bank of 50kva overhead transformers and private underground service change pole; remove 3 phase 75kva overhead transformer; install 3 phase bank of 50kva overhead transformer and two private underground services Equipment 467D1 233D2 246D3 $14,125.77 $11,942.86 $13,101.44 $4,612.68 $140.11 $21.24 $575.06 $55.19 73 $1,172. Salvage CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 122 of 126 November 15, 2017 Customer 674D2 $9,097.07 $776.28 Credits Replacement 865D1 $9,300.63 $31.84 Billing Amount 678D2 $12,524.12 Circuit 870D2 Notification Order Completed On Street City Service Center Alfred Alfred KITTERY SACO STATE ROAD WINDY PT LN 10/06/2016 10/27/2016 801000100772 801000103758 Portland 10300259445 10300260401 SOUTH PORTLAND BRUNSWICK Brunswick ARMORY STREET BATH ROAD 12/29/2016 11/28/2016 801000102439 801000104658 10300260569 10300261700 Equipment Salvage 94 23 1p ohxmr CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 123 of 126 November 15, 2017 Customer Circuit $19,331.65 padmount transformer and 70' private underground service Credits 688D1 $803.39 existing pole; remove 15' private underground service; install 45' overhead service 654D4 Replacement 621D1 $11,695.25 existing pole; install 3 phase bank of 50kva overhead transformer and private underground service existing pole; install 3 phase bank of 50kva overhead transformers and private underground service install 100' private underground service Billing Amount Description of Work 690D1 $4,847.44 $3,271. Portland $1,781. existing junction box; remove 3 phase 225kva 217D3 $6,888.33 padmount transformer; install 3 phase 500kva 635D2 existing junction box; remove 3 phase 75kva padmount transformer; install 3 phase 150kva PORTLAND EAST Portland BOYD STREET GORHAM padmount transformer and private underground 08/29/2016 service 801000105249 LAURENCE DRIVE $638.28 10300265208 12/04/2016 $30,016.20 overhead transformers and private underground existing pole; install 3 phase bank of 100kva underground service 500kva padmount transformer and private phase primary underground to a 3 phase service; install 3 phase 4-wire riser, 100' 3 overhead transformers and 80' overhead 611D1 801000104146 $10,220.86 existing pole; remove 3 phase bank of 25kva 10300262322 639D2 Portland Portland WESTBROOK WINDHAM FAIRLANE DRIVE ROOSEVELT TRAIL 12/20/2016 12/02/2016 801000104870 801000110137 10300265247 10300265973 service Notification 801000106982 Order 801000110729 801000110863 801000109930 10300268784 10300270636 10300271429 10300273656 10300278040 Completed Service $300.00 Billing Amount Customer point pole and 70' overhead service; at second existing pole; install 3 phase take-off, 105' two primary phases overhead to existing primary phase and neutral to new pole, 3 phase bank of 100kva overhead transformers and 75' overhead service set meter 681D3 682D2 215D3 Equipment Credits Replacement $270.01 18 $1,044. Salvage pole CMP 100% Betterments Docket No. 2017-00046 Redacted Attachment 19 p 124 of 126 November 15, 2017 645N1 Circuit set meter 272D3 Description of Work Portland set two meters Center PORTLAND EAST Augusta City MIDDLE STREET AUGUSTA Street 08/30/2016 DARIN DRIVE On 09/02/2016 $17,136.36 668D3 $600.00 existing pole; remove 3 phase 112.5kva 611D1 overhead transformer, secondary overhead, set meter $6,669.71 Portland Portland 120D1 WESTBROOK PORTLAND WEST overhead transformers and 90' overhead set meter HERMON existing pole; install 3 phase bank of 25kva SPRING STREET RIVERSIDE STREET BANGOR ROAD Alfred Portland 621D4 $183.00 $5,825.87 Dover 12/09/2016 09/26/2016 12/13/2016 WINDHAM service WELLS set meter 621D1 ROOSEVELT TRAIL set meter US RT #1 Augusta set meter 09/13/2016 Alfred 12/09/2016 821D2 AUGUSTA Alfred 801000120767 10300279144 change two poles BIDDEFORD 10300279842 Dover WESTERN AVENUE SACO GUILFORD MAIN STREET HUDSON AVENUE 11/23/2016 MAIN STREET 11/21/2016 related to notification 10300207621 and work 10/24/2016 order 801000109025 12/20/2016 817D2 640D3 set meter service set meter and install private underground Fairfield Alfred WATERVILLE OGUNQUIT COLLEGE AVENUE BEACH STREET 801000108986 801000114750 801000117551 12/13/2016 12/01/2016 10300281043 10300282591 10300290267 10300296941 10300296951 10300304107 Table 14 Docket No. 2017-00046 Redacted Attachment 19 p 125 of 126 November 15, 2017 X. Reliability Plans Each year, CMP executes a Vegetation Management program on approximately 20% of its circuits. The following year, the cleared circuits are inspected under the Distribution Line Inspection program. The tables below illustrate the circuits scheduled for Maintenance Vegetation Management and for Line Inspection in 2017. Circuit 2017 Maintenance Vegetation Management Total Total Schedule Division Spans Circuit Division Spans Circuit Division Total Spans 100D1 Alfred 261 424D2 Lewiston 207 671D1 Alfred 2,105 101D1 Alfred 262 424D5 Lewiston 686 671D2 Alfred 2,467 204D1 Brunswick 95 424D6 Lewiston 228 675D1 Portland 87 207D2 Augusta 3,192 435D4 Bridgton 3,375 675D2 Portland 63 210D1 Brunswick 3,523 444D1 Bridgton 2,295 677D1 Alfred 683 210D2 Brunswick 1,847 444D3 Bridgton 2,003 678D2 Portland 2,368 211D2 Augusta 611 447D2 Farmington 2,072 685D1 Alfred 1,595 215D5 Augusta 294 449D1 Farmington 11 685D2 Alfred 1,050 218D1 Portland 1,508 449D2 Farmington 2,144 688D1 Alfred 1,188 231D2 Brunswick 353 450D2 Lewiston 1,083 688D2 Alfred 1,552 233D2 Augusta 3,036 452K1 Farmington 166 690D3 Portland 1,818 234D1 Rockland 750 453D1 Farmington 2,808 806D1 Rockland 1,941 237D1 Augusta 1,088 458D1 Bridgton 2,006 807D1 Fairfield 1,848 241D1 Brunswick 1,572 458D2 Bridgton 238 808D2 Dover 2,503 246D2 Rockland 1,747 463D1 Bridgton 1,621 811D1 Dover 2,697 250D1 Brunswick 2,400 603D2 Alfred 468 812D1 Fairfield 1,356 250K3 Brunswick 77 607D1 Portland 393 813D3 Dover 2,978 252D2 Brunswick 2,914 607D2 Portland 470 818D1 Farmington 1,718 253D1 Rockland 2,261 607D4 Portland 479 818D2 Farmington 2,154 255D2 Augusta 2,538 607D5 Portland 261D4 Brunswick 409 612D2 Alfred 400D1 Farmington 1,929 618D1 406D2 Bridgton 2,200 656 842D1 Fairfield 4,720 850D1 Rockland 1,101 341 Portland 546 850D2 Rockland 1,810 618D2 Portland 657 852D1 Fairfield 1,196 415D2 Bridgton 375 623D4 Portland 212 855D1 Fairfield 705 416D1 Lewiston 2,788 629D1 Alfred 990 857D1 Rockland 251 416D2 Lewiston 3,088 634D4 Alfred 1,144 860D2 Rockland 3,101 416D3 Portland 1,304 639D3 Portland 1,173 865D1 Fairfield 420D1 Lewiston 843 645D4 Portland 275 866D1 Skowhegan 3,744 420D4 Lewiston 789 645D8 Portland 370 868D1 Skowhegan 3,369 421D2 421D4 Subtotal Total Lewiston Lewiston 863 26 44,943 653D1 653D2 Portland Portland 27 412 33,935 870D2 Fairfield TABLE 15 753 762 49,304 128,182 Docket No. 2017-00046 Redacted Attachment 19 p 126 of 126 November 15, 2017 2017 Line Inspection Schedule Circuit Service Area Total Circuit Spans 14 444D1 Service Area BRIDGTON Total Circuit Spans 2,426 674D1 PORTLAND Total Spans 800 PORTLAND 454 Service Area 102D1 ALFRED 106D1 ALFRED 2 444D2 BRIDGTON 267 674D2 107D1 ALFRED 4 444D3 BRIDGTON 2,203 676D2 ALFRED 204D3 BRUNSWICK 236 457D1 LEWISTON 5,020 677D2 ALFRED 208D3 AUGUSTA 1,672 457D1 AUGUSTA 33 682D1 215D2 AUGUSTA 313 457D2 AUGUSTA 216D1 AUGUSTA 252 457D3 AUGUSTA 217D1 BRUNSWICK 642 467D1 LEWISTON 474 693D2 217D2 BRUNSWICK 273 471D1 LEWISTON 3,854 695D2 218D1 BRUNSWICK 446 471D2 LEWISTON 79 696D3 PORTLAND 1 225D1 BRUNSWICK 153 605D1 ALFRED 3,636 806D2 ROCKLAND 6,668 237D1 FAIRFIELD 453 611D1 PORTLAND 215 812D2 FAIRFIELD 1,123 238D1 BRUNSWICK 2,320 611D2 PORTLAND 246 820D1 DOVER 2,877 245D2 BRUNSWICK 1,949 611D3 PORTLAND 540 821D2 DOVER 3,240 245D2 ROCKLAND 2 612D1 ALFRED 359 821D3 DOVER 381 246D1 ROCKLAND 4,206 629D2 ALFRED 374 824D1 SKOWHEGAN 1,117 255D1 AUGUSTA 1,359 630D3 ALFRED 17 827D1 SKOWHEGAN 2,616 256D2 AUGUSTA 2,428 631D1 PORTLAND 140 827D2 SKOWHEGAN 2,705 258D1 BRUNSWICK 5,668 631D2 PORTLAND 2,059 827D3 SKOWHEGAN 13 270D2 ROCKLAND 1,019 633D1 ALFRED 2,626 834D2 DOVER 3,174 272D4 AUGUSTA 0 634D1 ALFRED 1,034 839D1 FAIRFIELD 2,047 273D4 BRUNSWICK 406 634D2 ALFRED 690 839D2 FAIRFIELD 394 273D5 BRUNSWICK 442 635D1 PORTLAND 1,479 846D1 274D1 BRUNSWICK 2,174 635D2 PORTLAND 543 855D2 FAIRFIELD 473 411D2 BRUNSWICK 265 639D2 PORTLAND 860 858D1B FARMINGTON 406 411D2 LEWISTON 187 656D2 ALFRED 1,178 858D3 FARMINGTON 2,055 428D3 FARMINGTON 1,965 657D2 ALFRED 294 858D4 FARMINGTON 3,079 435D1 BRIDGTON 723 657D3 ALFRED 1,677 865D2 FAIRFIELD 407 435D2 BRIDGTON 759 668D1 PORTLAND 165 865D5 FAIRFIELD 472 435D3 BRIDGTON 1,941 668D2 PORTLAND 63 876D1 FARMINGTON 10 436D1 LEWISTON 284 668D3 PORTLAND 208 877D1 FARMINGTON 1,401 436D3 LEWISTON 293 668D4 PORTLAND 184 882D2 FARMINGTON 1,719 436D6 LEWISTON 1,452 668D6 PORTLAND 14 885D1 FARMINGTON 3,572 438D1 BRIDGTON Subtotal Total 3,053 673D1 37,355 ALFRED TABLE 16 1,163 204 PORTLAND 2,354 2,155 687D1 ALFRED 1,561 2,868 689D1 ALFRED 1,800 672 38,652 PORTLAND ALFRED ROCKLAND 804 3,454 4,885 57,429 133,436