CDTA BOARD OF DIRECTORS MEETING AGENDA Wednesday, July 26, 2017 CDTA Board Room - 110 Watervliet Avenue Start Time – 12:00 Noon Board Item Call to Order Responsibility Dave Stackrow Ascertain Quorum and Approve Agenda Dave Stackrow Approve Minutes of June 28, 2017 Dave Stackrow Page 2 Recognition  James Sweeney – 20 Years of Service Committee Reports: (Action Items Listed) Performance Oversight Committee (Met on 07/19/17)  Consent to Enter Into Lease for Uncle Sam Transit Center  Auto and General Liability Insurance Renewal  Auto Physical Damage Insurance Renewal  Workers’ Compensation Excess Insurance Renewal  Accept State Funding for Bike Share Dave Stackrow Audit Committee (Met on 07/19/17) Dave Stackrow Investment Committee (Met on 07/19/17) Dave Stackrow Governance Committee (Met on 07/20/17) Dave Stackrow Planning and Stakeholder Relations Committee (Met on 07/20/17)  Approve Washington/Western BRT Resolution for Small Starts Application Georgie Nugent Chief Executive Officer’s Report Carm Basile Executive Session Good of the Order (Added by Approval of the Chair) Announcements Upcoming Meetings (110 Watervliet Avenue) September 27, 2017 October 25, 2017 November 29, 2017 (Retreat) 1 16 19 25 31 36 39 42 CAPITAL DISTRICT TRANSPORTATION AUTHORITY (And its Subsidiaries) 110 Watervliet Avenue, Albany, New York MINUTES OF JUNE 28, 2017 BOARD MEETING MEMBERS PRESENT David M. Stackrow, Chairman Georgeanna N. Nugent, Vice Chairwoman (via Conference Call) Arthur F. Young, Jr., Treasurer Joseph M. Spairana, Jr., Secretary Corey L. Bixby Denise A. Figueroa Mark Schaeffer MEMBERS EXCUSED Norman L. Miller OTHERS PRESENT Carmino N. Basile, Chief Executive Officer Amanda A. Avery, General Counsel Christopher Desany, Vice President of Planning and Infrastructure Michael P. Collins, Vice President of Finance and Administration Frederick C. Gilliam, Director of Transportation Jonathan E. Scherzer, Director of Marketing Philip C. Parella, Jr., Director of Finance Lance Zarcone, Director of Maintenance Richard J. Vines, Director of Risk Management Stacy Sansky, Director of Procurement Sarah A. Matrose, Internal Auditor Mark J. Wos, Director of Facilities Kelli E. Schreivogl, Director of Human Resources Thomas G. Guggisberg, Director of Information Technology Joseph Landy, Superintendent, Albany Division Brian Green, Assistant Superintendent, STAR Nicholas Chenard, Assistant Superintendent, Albany Division Gary Guy, Superintendent, Schenectady Division Erika M. Reilly, Marketing Coordinator Richard Cordero, Manager of Safety Lauren Bailey, Mobility Manager Jaime L. Watson, Communications Manager Kathy Colbert, Executive Assistant Stephen Williams, The Daily Gazette CALL TO ORDER  At 12:10 p.m., Chairman Stackrow called the meeting to order. Chairman Stackrow noted that a quorum was present. APPROVAL OF MAY 31, 2017 BOARD MEETING MINUTES Motion – Mr. Young Seconded – Ms. Figueroa Carried Unanimously 3 AGENDA APPROVAL  Chairman Stackrow changed the order of the agenda to accommodate Ms. Nugent who participated via conference call and was on a tight time schedule. The order of discussion was the Planning and Stakeholder Relations Committee meeting, followed by the Performance Oversight Committee meeting (both having action items needing approval). Next was discussion about the Audit Committee, the Investment Committee, the Governance Committee meeting, and finally, the Good of the Order; then an executive session.  Mark Schaeffer requested one item under Good of the Order. Motion – Mr. Young Seconded – Mr. Spairana Carried Unanimously COMMITTEE REPORTS PLANNING AND STAKEHOLDER RELATIONS COMMITTEE Report from Denise A. Figueroa, Acting Chair  The Planning and Stakeholder Relations Committee met at noon on Thursday, June 22, 2017 at 110 Watervliet Avenue. Norman L. Miller chaired the meeting.  Mr. Collins informed the Committee of a cash flow need to pay for capital items, such as buses. The capital plan includes $15 million from New York State, but because of funding delays, there is sometimes not enough capacity to pay vendors in a timely manner. RFP’s were sent to the three banks the Authority does business with. Key Bank was the only bank to respond, with a line of credit option for $10 million. The line provides competitive rates and flexibility to borrow money now, and in the future, based on upcoming procurements.  The Authority hereby authorizes a $10 million line of credit from Key Bank relating to the needs of the capital plan. RESOLUTION NO. 47 - 2017 Authorizing a Line of Credit for Bus Financing Motion – Mr. Young Seconded – Mr. Spairana Carried Unanimously Administrative Discussion Items  Jonathan Scherzer provided an update on Bike Share. Installations at 40 station locations that have been announced. Bikes have been delivered, and the website and pricing information will roll out next week. The mobile app is in final development and should be ready by mid-July.  Infrastructure elements have been ordered for July deployment and stations will be equipped with the Navigator technology. The stations will provide 277 docking points for bikes.  Public outreach includes a grassroots campaign, traditional advertising, social media and our partnership with CDPHP that will enhance coverage. An August launch date is anticipated. 4  The next meeting of the Committee is scheduled for noon on Thursday, July 20, 2017 at 110 Watervliet Avenue. PERFORMANCE OVERSIGHT COMMITTEE Report from David M. Stackrow, Chair  The Performance Oversight Committee met at noon on Wednesday, June 21, 2017 at 110 Watervliet Avenue. Consent Agenda Items  A quality assurance firm is used to perform a variety of observations and call center monitoring. The current contract for these services is expiring. In response to an RFP, three proposals were received, and the proposal from Tech Valley Security of Albany, New York has been evaluated as being most aligned with the needs of the Authority. The Authority has been satisfied with this firm in the past, and the estimated five-year contract cost of $351,750 was determined to be fair and reasonable.  The Authority hereby awards a three-year contract, with two optional one-year renewals, for Quality Assurance Services to Tech Valley Security of East Greenbush, New York for an estimated five-year cost of $351,750. This represents a 5% increase over the last contract. RESOLUTION NO. 43 - 2017 Authorizing a Five-year Contract for Quality Assurance Services Motion – Mr. Young Seconded – Ms. Figueroa Carried Unanimously  Mr. Bixby noted that there was a word missing in Paragraph 2 of the Resolution, and the word “system” was added to the sentence as follows: WHEREAS, the needs of operating a public transportation system sometimes require the services of an investigator to monitor such things as service quality and compliance to rules and regulations…..  The word “required” is not needed as the system has a choice in whether or not to have this type of customer service outreach. Mr. Bixby also questioned the wording in that sentence, “the needs of operating a public transportation system sometimes require the services…….”. Mr. Basile stated that it is what management determines is a necessary component of overall customer service outreach.  CDTA bus stops at the intersection of Washington Avenue and Lark Street in Albany form a crucial hub for the region’s transit system. With approximately 4,600 boardings each day, these stops rank among the busiest in our system. The Authority has partnered with the City of Albany to improve safety and mobility, consolidate bus stops, and upgrade the station and other amenities for the BusPlus Red Line and the future BusPlus Purple Line.  An Invitation for Bid was issued, and one was received from Callanan Industries. They have been determined to be qualified and capable of performing the required work, and staff is satisfied with the competitive nature of the procurement. 5  The Authority hereby recommends awarding a single-bid contract to Callanan Industries of Albany, New York for an amount not to exceed $1,680,000, including a 10% contingency, with work scheduled to occur from July to November 2017. RESOLUTION NO. 44 - 2017 Awarding a Single Bid Contract for Lark and Washington Site Improvements Motion – Mr. Young Seconded – Ms. Figueroa In Favor – 6 Opposed – 0 Abstentions – 1 (Mr. Spairana) Carried  The Committee reviewed the Drug and Alcohol Policy and recommends its approval and adoption in its entirety. There are no regulatory changes to the policy; however, minor administrative changes were made to add clarity. General Counsel has reviewed and approved the changes.  The Authority hereby approves the Drug and Alcohol Policy. RESOLUTION NO. 45 - 2017 Approving the Drug and Alcohol Policy Motion – Mr. Young Seconded – Mr. Spairana Carried Unanimously Administrative Discussion Items  Richard Cordero provided the annual accident review report. FY2017 had a total of 565 accidents, an increase of 60 accidents from FY2016. Collision accidents in FY2017 increased 12% with passenger accidents increasing 15% over the prior year. The accident rate per 100,000 miles was 5.4, which included an increase in service by 250,000 miles.  In March, a major snow storm contributed to an increase of 30 accidents as compared to the prior year. These 30 additional accidents made up 5% of the total 12% accident increase.  Safety goals for the upcoming year included a recent hire refresher program, increasing the frequency of training, and working more closely with transportation supervision to improve performance.  The Monthly Management Report was reviewed in Committee. Mortgage recording tax improved compared to April but is still under budget by 14.5% for the month. Customer fares also improved compared to April but remains 2% under budget for the month. Wages were slightly over budget in May but remain under budget for the year. More claims were paid in May due to two loss of use awards of $62K. Purchased transportation is over budget by 18% for the month. The Authority is in a satisfactory cash flow position at this time.  The Monthly Non-Financial Report was reviewed in Committee. Total ridership was up 6% for the month and 2% for the year. STAR ridership was down 5% for the month and 4% for the year. 6 On time performance was 73% and there were two PMI’s not on time. Missed trips were at 29 this month. MDBSI was at 31,777. Scheduled work was at 81%. There were 15 preventable and 36 non-preventable accidents, and 89% of customer complaints were closed within 10 days. Website page views were at 971,575. For the Good of the Order  Mr. Young advised that at the Committee meeting, he presented a picture taken 2 weeks ago at the White House of President Trump’s Transportation Roundtable. Secretary of Transportation Elaine Chou was seated at the right side of the president and his son-in-law, Butch Waidelich, was seated at his left. He advised that Mr. Waidelich is the Executive Director of the Federal Highway Department and is the highest non-political transportation person at US DOT. Mr. Young provided the Committee with some of the president’s remarks.  Rick Vines advised there was nothing new to report on security matters.  The next meeting of the Committee is scheduled for noon on Wednesday, July 19, 2017 at 110 Watervliet Avenue. RECOGNITION  Chairman Stackrow acknowledged the 2017 annual Bus Roadeo winners. The winners were Sammy Vengersammy (first place), Keith Strait (second place) and Mark Hichman (third place). All three operators are from the Schenectady Division. Albany Operator Fred Brooks took the Rookie Award this year. The top three finishers will represent the Authority at the New York State Bus Roadeo in the fall. The members offered their congratulations.  Chairman Stackrow presented a 30-year service award to Jeff VanVranken and 20-year service awards to Sammy Davis, Jr., Brian Green and Parrish Johnson. The members offered their congratulations. Audit Committee Items  The Audit Committee met on Wednesday, June 21, 2017 during the Performance Oversight Committee meeting.  Sarah Matrose, the Internal Auditor provided the Committee with her monthly activity report. Work included completion of the A/R audit, progress on the armored car review, Davis-Bacon follow up, and several other reviews. The Committee accepted the report.  Ms. Matrose reported on the accounts receivable audit, which focused on fare media and collected rents and their surrounding controls. The audit validated documentation levels, ensured that payments were received and deposited in a timely manner, accounts were monitored and reconciled in a timely manner, and appropriate access controls were in place. The overall control environment is adequate and no material instances of non-compliance were found. Several opportunities for additional improvements were noted. The Committee accepted the report. (Resolution No. 46 – 2017 not required). Investment Committee Items  Chairman Stackrow advised that the Investment Committee met earlier today (Mr. Henness of Hugh Johnson Advisors, Mr. Collins, Mr. Parella and himself). They met to review investments 7 that were maturing later in the week. Mr. Henness made recommendations on how to invest these monies after Mr. Collins provided his review on what the needs are to reimburse the Authority. Mr. Stackrow said they are looking to invest the monies in funds over a 6 – 12 month period. They were looking at rates which will probably be in the 1 – 1.5% range. Mr. Stackrow advised that a written report will be provided to the members.  The monthly investment report provided by Hugh Johnson Advisors was received and reviewed by the Committee. GOVERNANCE COMMITTEE Report from David M. Stackrow, Chair  The Governance Committee met at 11:30 am on Thursday, June 22, 2017 at 110 Watervliet Avenue.  Nick Antenucci from Jackson Lewis provided an update regarding the end of session via conference call. He advised that on June 21, 2017, the legislature met, and after many hours, the Assembly said their last day would be the following day. He said there was a battle over mayoral control in New York City, which is delaying other issues.  Mr. Antenucci advised that there was a good deal left on the table, including, sales tax extenders for local government, health care issues and some transportation matters. He said that if the Assembly did not come back to the table on June 22, they would have to come back at some point to deal with the outstanding work that needs to be done. He expects that they will be back between now and the end of the year. He said most of the Authority’s major concerns and priorities were handled during the budget process.  The next meeting of the Committee, subject to the call of the Chair, is scheduled for 11:30 am on Thursday, July 20, 2017 at 110 Watervliet Avenue. CHIEF EXECUTIVE OFFICER’S REPORT  The Chief Executive Officer provided his report for June 2017, which included a summary of Key Performance Indicators for May 2017. A copy of the report is attached to these minutes. ANNOUNCEMENTS  Chairman Stackrow announced that Norm Miller and Art Young will be ending their tenure as members of the Board of Directors for the Authority as of today. Mr. Miller was unable to attend the meeting today because he was presiding over a trial in his capacity as a judge. He is being replaced with a new Schenectady County representative, and the vacancy that was previously held by former member Henry DeLeggy in Schenectady County is also being filled. Mr. Young is being replaced by a new representative from Albany County.  Chairman Stackrow (on behalf of the Board and staff) extended sincere thanks and appreciation to Mr. Miller for his eleven years of service to the Board. He advised that Mr. Miller came to the Board in 2006, and he was a great contributor. His background in business and executive training was helpful as far as Board governance and relationships with the executive team and the CEO. Mr. Miller chaired the Planning and Stakeholder Relations Committee for the last several years 8 and he did a phenomenal job making sure that the Board was informed and involved in decisions that affect the goals the Authority continues to advance.  Chairman Stackrow advised that both he and Mr. Young joined the Board of Directors in October 1995 (22 years of service). He put together a list of accomplishments that have been achieved over the years with Mr. Young’s valuable input. He noted that this was not a complete list, but some of the highlights included the following: When Mr. Young Arrived Fare Payment System - Swiper Paid fares with cash/tokens Buses required people to walk up steps before they could board them PMI’s were done on a time basis Financial reports were provided on wide green and white computer printouts (check registers) When Mr. Young Leaves Fare Payment System - Navigator, which is a Smart Card payment system Pay fares with tap and go payment A complete fixed route system is in place with low floor buses PMI’s now done on a distance basis A fully functioning financial reporting system has been established and is relied on each month to make sure the budget stays on track  Chairman Stackrow advised that Mr. Young was instrumental in the Board governance overhaul and was supportive of the process. He was the first and a long-time Chairman of the Performance Oversight and Stakeholder Relations Committee; he was a long-time Chairman of the Investment Committee; and later, when an Audit Committee was created, he was Chairman of that as well. Chairman Stackrow advised that for Mr. Young’s entire 22 years at the Authority, he was the Corporate Treasurer. Mr. Young has also been the Authority’s resident parliamentarian for Board matters and Roberts Rules of Order, and he was the spark for the Internal Audit function. He also had exemplary attendance at Board and Committee meetings.  Chairman Stackrow stated that, on a personal note, it has been a pleasure working with Mr. Young, noting that he has been a great resource and a sense of support to him while he has been Chairman of the Board. There is no question that the progress that the Authority has made over the past 22 years is in large part due the Mr. Young’s service on this Board, and it has been great serving with him. FOR THE GOOD OF THE ORDER  Mr. Young prepared a few remarks about all the positive progress and accomplishments the Authority has achieved over the years, and he is proud that he has been part of this. He wished everyone well and said he will sincerely miss his long-time relationship with the Authority, its management, and its employees.  The members each expressed their heartfelt appreciation to Mr. Young for all his contributions, and he was given an emotional, long standing ovation by all. EXECUTIVE SESSION  A motion was made by Ms. Figueroa and seconded by Mr. Young to go into executive session to receive an update on security matters. 9  A motion was made to come out of executive session. No action was taken during the executive session. UPCOMING MEETINGS  Subject to the call of the Chair, Mr. Stackrow announced the following meeting dates: July 26, 2017, September 27, 2017, October 25, 2017 10 ADJOURNMENT – 01:35 PM Motion – Mr. Miller Seconded – Ms. Figueroa Carried Unanimously Respectfully submitted, _______________________________________ Joseph M. Spairana, Jr., Secretary Dated: June 22, 2017 11 CHIEF EXECUTIVE OFFICER’S REPORT I am providing a report of my activities for the month of June 2017, along with a summary of the organization’s Key Performance Indicators for May 2017. The report includes a narrative on the progress of the company and the work of our employees. As we head into summer, it’s hard to believe that we are almost 25% of the way through the fiscal year. The company continues to produce strong results, and we have a number of innovative projects underway and moving towards implementation. All of our work is focused on making CDTA bigger, better and more responsive to the needs of the Capital Region. We want people to know what we do, to understand our impact, and to support and advocate for a stronger infrastructure. This will continue to be the focus of our positioning and branding work as we look to deepen the menu of mobility options we offer and make our services more convenient for customers and the many companies that we work with. As discussed at last week’s Performance Oversight meeting, our financial condition is strong and our performance indicators are mostly positive. There has been a slowdown in Mortgage Recording Tax that is not consistent with regional housing reports. We are behind budget expectations and are hopeful of a turnaround in the coming months. As we know, the performance of the MRT can often lag behind real estate markets and spike up as a result of commercial activity and refinancing. All of our expense lines are within budget expectations, including wages, which receives constant scrutiny from our staff. We are focused on getting bus operator head counts to budgeted levels. We are closing in on our goal, and this is reflected in the balancing of straight and overtime hours and the corresponding cost for that. The purchased transportation line is over budget as we continue the transition to new contractors. We are also realigning our scheduling process and introducing more automation to it. This is a work in progress that we expect to improve in the coming months. With strong ridership results, increased Universal Access arrangements and a continued demand for service, we continue to look for new ways to serve customers. After several months of planning and partnership building, our downtowner service concept is a reality. These services are designed to connect employment, residential and recreational locations in the region’s principal cities. We introduced the Capital City Shuttle in Albany on June 6. It operates from the Lark Street neighborhoods, through downtown Albany and extends to the Warehouse district. On June 20, we introduced the Electric City Trolley in Schenectady. This service operates from Mohawk Harbor, through downtown Schenectady and extends to the Nott Street and Lower Union Street neighborhoods. Both offer complimentary service on weekend nights with later evening schedules. We have a number of partners in both services, many of whom joined us for media events to introduce the services. In both cases, there is excitement and positive energy surrounding the downtowner concept. Staff will provide regular updates at the Planning and Stakeholder Relations committee meetings. I am pleased to tell you that CDPHP Cycle! bikes have arrived and are being stored as we develop our plan for introduction. In the coming weeks, the infrastructure and station components will arrive and be installed at 40 selected locations. The rate structure for the program has been developed, and a branding and marketing campaign is being finalized as we work with our partners at CDPHP. Everything is thumbs up for an unveiling and start date before Labor Day. There is a sense of excitement that is building around the program, and the community is anxiously awaiting a great kick off and developing membership base for CDPHP Cycle!. 12 Our complimentary mobility menu work item has been the improvement of local taxi services. With ridesharing set to start in the region later this week, this work is as important as ever. As we have reported, the common ordinance for taxi services is complete, and we have consensus from the stakeholders we have worked with for more than a year. Over the next few months, we will seek municipal adoption of the ordinance to allow for consistency and enforceability throughout the region. With that in-hand, we are developing a framework for customer-facing improvements like a common code of conduct, a regional fare structure with mobile payment, universal medallions, and better information about taxi services. Working alongside ride sharing companies like UBER and LYFT, we will make the region more accessible and mobile. On the technology front, we are wrapping up full integration of Navigator. The mobile payment part of the system is being piloted by a small group of customers. Assuming no issues, the pilot group will be progressively expanded until we reach a point where it can be transitioned to live status. That is expected in the coming months, and when that happens, the customer facing part of the project will be compete. We have several back end issues to complete, but this progressive fare collection and payment project is coming to a close. As it stands, we have one of the most advanced systems available and are one of the few bus only systems that offers multiple payment options to customers. Our annual Bus Roadeo was a great success. This year, the event was held on the campus of UAlbany, and more than 30 of CDTA’s best bus operators competed. This is a fun but competitive event that showcases the driving skills of our bus operators. They are required to navigate buses through an 11-point obstacle course that simulates every day driving issues. They are timed and observed by law enforcement officials to insure consistency among competitors and event scoring. The course is the same APTA-style layout that is used at state and national competitions. At the end of the day, the Schenectady Division prevailed, taking the top three positions. It is great to have them here today at our Board meeting, along with the rookie winner from the Albany Division. It is nice to see the friendly, competitive spirit that has developed between our division superintendents and even some of our Board members. A special thank you to all of the CDTA employees who spent hours preparing for and staffing the event. I also want to point out our annual luncheon for retired employees. It was held a few weeks ago at the Italian-American Center in Albany with more than 125 CDTA retirees in attendance. I highlight this to recognize the important work of past employees; their efforts have built a solid foundation from which we are building a bigger and better CDTA. It was great to see so many of these great men and women return to share stories and talk about the work we are doing. They span the more than 45 year history of our company, and they are proud of CDTA and proud of the work we are doing. We will hold a special event for our state elected delegation on July 6. The purpose of the event is to thank them for their support and to showcase our capital plan and the things we use state capital funds for. This includes everything from new buses, equipment used to maintain them, new facilities and equipment and technology that we are using to extend the reach of our services. All of these activities are helping us to keep ridership levels close to our record high of 17 million. Work continues on the membrane replacement and parking deck repair at Rensselaer Rail Station. Our staff is working with the contractor to minimize disruption to traffic and pedestrian flow on the top deck and near the front entrance to the station. A plan is in place to alert customers and to relieve issues that are created by this work; regular construction updates are being delivered through several sources. We are suggesting that customers access the station at the lower levels of the garage. We will continue to update our information systems as conditions change. Our work to advocate for CDTA, for public transit, and for an improved national infrastructure is never done. This work is part of the positioning of CDTA as a mobility manager, a leader in the 13 industry and a critical component of economic development initiatives. Over the past few years, we have shined a light on what we do, we have developed dozens of new partnerships and stimulated significant increases in ridership. This has generated requests for service, inquiries about ways that CDTA can participate in community work, along with increased appreciation for what we do. This takes a good deal of effort on the part of many of our staff members. We have weaved and integrated advocacy into our vocabulary and expectations for people who work at CDTA. These efforts are coordinated to insure that CDTA is always getting better, and is constantly moving forward. Key Performance Measures Key performance measures for the organization are included in monthly reports. Data is for May and is compared to May 2016. The data in our reports illustrates what we do and how we do it. We measure things that most other systems monitor, allowing us to compare performance with other transit properties across New York and throughout the country. This comparison is important to us and keeps us from being too internally focused. System ridership totaled 1.44 million, up 6% from May 2016 (1.37 million). For the first two months of the fiscal year, ridership is up 2%. It is encouraging to see our ridership levels continue at near record levels. This is not happening at other bus only systems, where ridership has dropped consistently for the past 12-18 months. Low fuel costs, improved vehicle efficiency and low ownership costs are the principal culprits. Ridership on STAR was down 5% (4% FYTD); NX ridership was down 6% (9% FYTD). We are watching NX ridership closely as it has dropped consistently for the past 18 months or so. Staff will provide an update on NX performance and begin outlining improvement actions at upcoming Planning and Stakeholder Relations Committee meetings. As we discussed in the PO meeting, our financial condition is strong. This comes from a board driven financial planning platform that is thoughtful and considers the range of issues that impact our company. In the immediate sense, we are being assisted by increased State Operating Assistance (STOA) and capital funding, increases in customer revenue (fueled by Universal Access agreements) and added revenue from parking facilities, leases and advertising. The only negative factor for the last few months has been the underperformance of the Mortgage Recording Tax. For the first two months of the fiscal year, MRT receipts are 21% ($390,000) under budget expectations. We devote a great deal of time to controlling expenses and the rate of expenditures. The wage line was less than 1% over budget (3% under budget FYTD). We have focused lots of attention to this issue, especially overtime expenses, which have been problematic. The addition of new operators, the release of another class of new trainees, and the start of another training class is providing relief and getting us to the employment levels we need to deliver reliable service. Almost all other expenses lines were under budget for the month with the exception of purchased transportation (over by 18% for the month; 24% FYTD). Most of this is due to the continuing transition of contractors who provide STAR service on our behalf. We are working to stabilize the number of STAR trips that we produce and those produced by contractors. We expect this to normalize in the coming months. As reported in non-financial reports, we missed 29 trips on the fixed route system; the same as last May. There were no trip denials in STAR. We reported 51 accidents in May, with 15 categorized as preventable. Last May, we reported 53 accidents with 18 categorized as preventable. 99% of maintenance inspections were done on time; last May, 100% were done on time. 81% of our maintenance work was scheduled in advance; Last May, 78% of our work was scheduled. Fixed route on-time performance was at 73%; last May it was at 70%. Our goal is to operate all trips within a 0-5 minute late window at least 80% of the time. Our call center processed 319 comments, compared to 306 comments last May. Response time to close investigations was at 89%; Last May it 14 was at 74% (an anomaly). There were 972,000 web page views at www.cdta.org. Last May, there were 876,000 views. The majority of visitors look at schedule information when visiting our site. Activity Report We work every day to tell the CDTA story and develop partnerships to make us better and stronger. This is positioning CDTA as a critical cog in the region’s economic engine and “must have” in the development of our communities.  On June 1, I attended a meeting of the CDTC Policy Board. I am Vice Chairman of the board, which meets quarterly to oversee the activities of CDTC, the region’s metropolitan planning organization. Policy board members include elected and appointed officials from the region’s cities and towns, along with authorities and commissions.  On June 6, I was emcee at our media event to announce the Capital City Shuttle service. It was held at the Albany Capital Center, which provided a perfect backdrop for our first downtowner service. Dave Stackrow was our principal speaker, and he was joined by a number of our partners and supporters of the work we do.  On June 6, I met with Rensselaer Mayor Dan Dwyer. We talked about transit service in the city, with a focus on new developments occurring along the Hudson River. We also talked about construction work on the top deck at Rensselaer Rail Station and our efforts to mitigate noise and dust. He was thankful for that and will address it with residents of the adjoining neighborhoods.  On June 7, Dave Stackrow, Mike Collins, Chris Desany and I traveled to Washington D.C. to meet with Senator Schumer’s staff. We had a long discussion about our Bus Rapid Transit projects and prospects for funding in the New Starts program. We also met with Congressman John Faso to review the New Starts program and other federal funding issues.  On June 8, I attended the CDTA bus roadeo at UAlbany. The weather was great as was our new venue. It was great to see our employees working alongside of a dozen or so law enforcement officials to make the roadeo run smoothly. More than 30 bus operators participated in the event, with the trophy again residing in Schenectady.  On June 9, we held a general staff meeting for management employees; about 65 people attended. We hold these meetings every 6-8 weeks to make sure the management team is moving in the same direction (with people working in different locations, this is important for us to do).  On June 13, Chris Desany and I met with officials from Schenectady County to talk about our radio/CAD/AVL installation. The county is looking at upgrades to their communication system, and we explored ways that we might work together to extend the reach of our efforts and improve communications between agencies and organizations throughout the county.  On June 13, I attended our annual retiree luncheon at the Italian American Community Center in Albany. More than 125 CDTA retirees attended the luncheon, which gives them a chance to renew friendships and get a little information about CDTA and what we are doing.  On June 13, I met with Guilderland Town Supervisor Peter Barber. We talked about our service network in the town and the ridership gains that we have achieved on major corridors. 15 We spent a good deal of time talking about Crossgates Mall, the new hotel that will be built and plans for further expansion and the corresponding need for more transit service.  On June 14, I attended a meeting of the CBA Board of Trustees. I have been a trustee for several years, and this was our year-end meeting. A number of CBA students use our service to travel to and from school, and this is expected to increase as enrollment at the school rises.  On June 15, Brian O’Grady from CDPHP and I taped a 4 minute segment on Spectrum News (News 9) that played throughout the day, highlighting station locations for CDPHP Cycle!. This was one of several news outlets that Jaime Watson worked with to promote our regional bike share program.  On June 15, I attended a meeting of the Real Men Wear Pink participants. 15 men will represent their companies in this effort to raise money and awareness for the American Cancer Society. Activities will begin in September and continue through October. Be on the lookout for pink buses, pink seats and pink t-shirts again. Jaime Watson has a few other exciting things planned so stay tuned.  On June 15, I was interviewed by WTEN, along with two other “Real Men Wear Pink” participants to talk about our company involvement in this event.  On June 20, I was emcee at our media event to announce the Electric City Trolley service. It was held in front of Proctor’s Theater in downtown Schenectady; one of the centerpieces for development work that is occurring in the downtown area. Dave Stackrow provided comments on behalf of CDTA, and he was joined by Norm Miller and dozens of our supporters.  On June 20, I spoke to about 50 employees at Creighton Manning Engineering as part of their lunchtime speaker series. They asked me to provide comments about CDTA, the work we do together and some insights about the client/consultant relationship. Jaime Watson joined me.  On June 26, I attended a meeting of our Labor Management Committee. The LMC is comprised of the members of the Amalgamated Transit Union leadership team and members of our negotiating and operations team. We get together four or five times a year to talk about issues at a high level and to discuss ways to develop a better working relationship between the company and labor.  On June 27, I attended a meeting of the Colonie Chamber of Commerce Board of Directors. I have been a board member for several years and enjoy working with the chamber who supports the work we do in the town.  On June 27, I met with Cohoes Mayor Sean Morse. We talked about our service in the city, some of the work that is occurring as part of the BRT infrastructure project and the addition of the Cohoes School District to our Universal Access family.  On June 28, I attended a meeting of the Equinox Board of Directors in Albany. I have been on this board for more than 10 years. Many Equinox clients use our services to travel between hosing, treatment and employment locations. 16 Final Thoughts We were notified last week that Norm Miller and Art Young have been replaced as CDTA board members. Their terms had expired, and this is part of the natural change process. However, it is not often that you come across two men of their caliber, both professionally and personally. Art has served on the board for almost 22 years, making him and Dave Stackrow the longest tenured members in CDTA history. He was the long-time chair of the Performance Oversight committee. His contributions to the board, to CDTA and to the people who work here are way too long to be listed here. Let’s just say that most of our financial platform can, in some way, be traced back to Art. As for Norm, he has served on the board for 11 years and has been the stalwart chair of the Planning and Stakeholder Relations committee for a number of years. His managerial consulting background, his military experience and his understanding of personnel matters has made him an invaluable resource. He has also served as a trustee on the employee pension fund for many years, providing the trustees with a no-nonsense view of the workplace and the need for retirement benefits. The staff has come to know and respect Art and Norm and has counted on them for leadership, advice and direction. As for me, I have leaned on Art and Norm for advice and consultation. Both of them are very smart people who are able to zero in on issues, and they have provided me with sound counsel. They have never steered me wrong and on behalf of staff, I know that we will miss them. We wish them and their families all the best, and they will always be part of the CDTA family! Copy: Senior Staff Director of Marketing Manager of Communications 17 CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 48 - 2017 Authorization to Enter into Lease for the Uncle Sam Transit Center WHEREAS, the Capital District Transportation Authority (the “Authority”) is charged by New York Public Authorities Law Section 1304 with the development and improvement of transportation and related services within the Capital District, and WHEREAS, the Authority is partnering with the City of Troy to build a transit center adjacent to the Uncle Sam parking garage (the “Uncle Sam Transit Center”) to improve public transportation options and provide customer amenities in the City of Troy, and WHEREAS, the Authority is negotiating with the Uncle Sam Garage property owner to develop a 40-year ground lease for the Uncle Sam Transit Center, including access rights to an alley on the north side for a layover location, with rental payments of $3,000 per month with increases based upon the Consumer Price Index, and WHEREAS, the Authority now desires to authorize the negotiation and execution of a lease relating to the Uncle Sam Transit Center. NOW, THEREFORE, IT IS RESOLVED AS FOLLOWS: 1. The Authority is authorized to enter into a lease for the Uncle Sam Transit Center located at 4th Street and Fulton Street in Troy with the aforementioned provisions. 2. The term of said lease shall be forty (40) years in an amount of $3,000 per month with increases based on the Consumer Price Index 3. The Chief Executive Officer is hereby authorized to execute all necessary documents. 4. This Resolution shall take effect immediately. CERTIFICATION The undersigned, duly qualified and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26th day of July, 2017. Dated: July 26, 2017 __________________________________ Joseph M. Spairana, Jr., Secretary 18 Date: July 19, 2017 To: Chairman, Performance Oversight Committee Members, Performance Oversight Committee From: Christopher Desany, Vice President of Planning and Infrastructure Re: Uncle Sam Transit Center lease Background: CDTA’s bus stops in Downtown Troy are served by over ten bus routes and are some of the highest volume stops in CDTA’s system. With over 3,000 boardings each day, many passengers travel to destinations downtown while others transfer to other routes, as these stops serve as the major connection point between all lines traveling throughout our system. As discussed with the Board, to improve the waiting and travel experience for our customers, attract new ridership, and improve operations and driver amenities, CDTA is partnering with the City of Troy to build a transit center adjacent to the Uncle Sam parking garage. This project will provide an indoor climate controlled facility at the corner of 4th Street & Fulton Street which will include seating, public restrooms, CDTA Navigator sales, and customer information. Reconstruction of the surrounding roadways will allow routes in all directions to meet at a one location. The surrounding intersections will be redesigned to improve pedestrian safety and walkability to the transit center. A new dedicated layover location will be established at the rear of the parking garage. Scope We are in discussions with the Uncle Sam Garage property owner to develop a long-term lease arrangement for the portions of the property required for the transit center. A summary of the provisions is as follows:      A ground lease for the transit center itself Access rights to and within an alley on the north side for a layover location A 40-year term in an amount of $3,000 per month with increases based on the Consumer Price Index Appropriate insurance provisions Does not include the cost to construct the transit center and surrounding roadway improvements; does not include utilities costs 19 Current Status The original conceptual plan was proposed to the owner in June of 2015 and the transit center was subsequently relocated to its current location at the corner of 4th Street & Fulton Street. The initial right of way offer was presented in April 2016. After revising the lease and fee acquisition areas to meet the owner’s requirements, a draft lease was submitted for review in November 2016. Negotiations with the owner on the lease have resulted in dozens of revisions. Several items are constantly being revisited, and we have made several concessions in the interest of moving the lease forward. Although we are still hopeful that consensus will be meet soon, talks have slowed significantly. We will consider making one more attempt at finalizing the lease, but commencing eminent domain proceedings may warrant consideration. Recommendation: At this time, staff recommends approval to execute a contract with the basic provisions outlined above. However, due to the challenges described, it is unclear as to whether an agreement will be reached. In preparation for such case (the event that an agreement is not reached within the next several weeks), CDTA is beginning the eminent domain discovery process so that it may move forward with proceedings if necessary. 20 CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 49 - 2017 Authorizing the Purchase of Auto and General Liability Insurance Excess Coverage WHEREAS, the Capital District Transportation Authority (“Authority”) is exposed to various risks of loss associated with its property and transit operations, and WHEREAS, New York Public Authorities Law section 1306 (15) empowers the Authority to insure its property or operations as the Authority may deem advisable, and WHEREAS, the Authority, by Resolution No. 19-2007 has embarked upon a strategy of contracted insurance brokerage services where the broker shops the coverage, and WHEREAS, the Authority has resolved to self-insure to the extent of Two Million Dollars ($2,000,000) and to secure Thirteen Million Dollars ($13,000,000) of excess coverage at an annual premium for the coverage that Authority deems necessary and appropriate for its needs; and WHEREAS, as the result of the efforts to shop the desired coverage levels, it has been determined that it is in the best interests of the Authority to accept the proposal for Eight Million Dollars of excess Automobile and General Liability damage coverage submitted by New Hampshire Insurance Company, with a proposed annual premium of $344,312, and the proposal for an additional Five Million Dollars of excess Automobile and General Liability damage coverage submitted by Scottsdale Indemnity, with a proposed annual premium of $55,706, for a total annual premium cost of $400,018. NOW, THEREFORE, IT IS RESOLVED AS FOLLOWS: 1. The Authority hereby authorizes the purchase of the aforementioned Eight Million Dollars of Automobile and General Liability excess insurance for the policy period covering August 27, 2017 to August 26, 2018 from New Hampshire Insurance Company, subject to compliance with the terms and conditions of the contract. The Authority hereby authorizes the purchase of the aforementioned Five Million Dollars of additional Automobile and General Liability excess insurance for the policy period covering August 27, 2017 to August 26, 2018 from Scottsdale Indemnity, subject to compliance with the terms and conditions of the contract. 21 2. The total annual premium for Thirteen Million Dollars of excess Automobile and General Liability damage coverage shall be $400,018. 3. Authority Staff is hereby authorized to execute all necessary documents. 4. The source of funds for this insurance shall be FY2018 Operating Budget. 5. This Resolution shall take effect immediately. CERTIFICATION The undersigned, duly qualified and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26th day of July, 2017. Dated: July 26, 2017 __________________________________ Joseph M. Spairana, Jr., Secretary 22 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Agenda Action Proposal Subject: Auto & General Liability Insurance Committee: Committee Meeting Date: Board Action Date: Performance Oversight Committee July 19, 2017 July 26, 2017 Background: Auto and General Liability insurance provides liability coverage caused by the operation of our business. Rose & Kiernan (R&K) provides brokerage services to obtain this insurance that is very specialized with limited carriers willing to enter this market. Since 2004, we have maintained a $2 million self-insured retention (SIR) policy and $13 million in excess coverage above our SIR. The excess coverage is purchased in two layers. The first layer is an excess policy of $8 million and the second layer is a $5 million policy above the first layer, for a total of $13 million in excess coverage. The 10-year average premium cost is $311,436 per year. The lowest annual premium within this period was $290,516 and the highest annual premium was $334,588 (last year). Purpose: Auto & General Liability provides insurance protection for claims for injury and damage to people and property of others caused by the operation of our business. Summary of Proposal: R&K approached 42 markets for quotes and only received three quotations. Two quotations were based on our current program structure and one quotation increased our SIR to $3 million while maintaining a $13 million excess policy. Exhibit A (attached) summarizes the options presented. Option 1 represents our traditional program with admitted carriers in New York. Both carriers are rated as A and A+. Option 2 although less expensive, is not an admitted carrier in New York, defense expenses are included in the limits of liability, and does not offer coverage for non-certified Acts of Terrorism. Option 3 increases our SIR by $1 million, meaning we take on an additional $1 million in risk at an additional cost of $28,600 from last year. We do not favor this option based on price and risk. Due to losses in the overall transportation market, which includes trucking and rail industries, market pricing has increased significantly. Based on the program components of these options, it is recommended we select option one and retain New Hampshire Insurance for auto & general liability insurance at a cost of $344,312 and Scottsdale Indemnity at a cost of $55,706 for a total premium cost of $400,018. This represents a 20% ($65,430) increase effective 8/27/17 to 8/26/18. Finance Summary and Source of Funds: This one-year insurance contract will not exceed $400,018 and will be funded through the FY2018 operating budget. Prepared by: Rick Vines, Director of Risk Management Project Manager: Rick Vines, Director of Risk Management 23 Exhibit A Auto & General Liability Insurance Program Options OPTION 1 ($2 million SIR) Carrier New Hampshire Scottsdale Indemnity Excess Insurance Coverage Premium $344,312 Insurance Rating A Admitted Carrier Yes $8 million $5 million excess above $8 million $55,706 A+ Yes Insurance Rating A+ A+ Admitted Carrier No No Total Premium = $400,018 OPTION 2 ($2 million SIR) Carrier Princeton Hallmark Specialty Excess Insurance Coverage Premium $8 million $5 million excess above $8 million $308,045 $54,197 Total Premium = $362,242 OPTION 3 ($3 million SIR) Carrier New Hampshire Scottsdale Indemnity Excess Insurance Coverage Premium $310,267 Insurance Rating A Admitted Carrier Yes $8 million $5 million excess above $8 million $52,921 A+ Yes Total Premium = $363,188 24 Memorandum To: Mike Collins, VP of Finance and Administration From: Rick Vines, Director of Risk Management Date: July 6, 2017 Re: Auto and General Liability Insurance New Hampshire Insurance a division of AIG is the current carrier and has been for several years. Our Broker (Rose & Kiernan) went out to 42 markets for quotes. New Hampshire recently altered their program for this market limiting the purchase of excess insurance at $8,000,000. To maintain our total excess coverage at $13,000,000, our broker received additional quotes for the 2nd layer of $5,000,000 to get us to the $13,000,000 level. Scottsdale Indemnity is the carrier quoting the 2nd layer of the excess program. Auto & General Liability provides insurance protection for claims for injury and damage to people and property of others caused by the operation of our business. This renewal of our Auto & General Liability Policy is for a period of one year-- 8/27/17- 8/26/18. With this renewal our SIR (SelfInsured Retention) will be maintained at $2,000,000 with an additional $13,000,000 in excess coverage for claims. Terrorism coverage is also included in the cost of the recommendation for Foreign as well as Domestic Acts. The cost of the program will be $400,018 and will come out of the FY 18 Operating Budget. Staff is recommending that we renew with New Hampshire and Scottsdale. 25 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Staff Contract Award Certification 1. TYPE OF CONTRACT (check one): ____ Construction & Maintenance ____ Services & Consultants __ Goods, Commodities & Supplies ____ Bus Purchase ____ Transportation & Operational Services _X__ Other - Insurance 2. TERMS OF PERFORMANCE (check one): ____ One-Shot Deal: Complete scope and fixed value X Fee For Services: Insurance Coverage ___ Exclusive Purchase Contract: Fixed cost for defined commodity with indefinite quantity ____ Open Purchase Contract: Commitment on specifications and price but no obligation to buy ____ Change Order: Add on to existing contract 3. CONTRACT VALUE: _$400,018_____________ fixed plus audit 4. PROCUREMENT METHOD (check one): __X Request for Proposals (RFP) ____ Invitation for Bids (IFB) 5. TYPE OF PROCEDURE USED (check one): ____ Micro Purchases (Purchases up to $2,499.00) __ Sealed Bid/Invitation for Bids (IFB) (Over $100,000) ____ Professional Services (Over $25,000) 6. SELECTION CRITERION USED: Number of Proposals/Bids Solicited # Number of Proposals/Bids Received # 7. ____ Other ____ Small Purchases ($25,000 up to $$100,000) X Request for Proposals (Request for Rate Quotes) ____ Sole or Single Source (Non-Competitive) 42 3 Disadvantaged Business Enterprise (DBE) involvement Are there known DBEs that provide this good or service? Yes Number of DBEs bidding/proposing DBE Certification on file? No ____0______ Yes No Not Applicable 8. LEGAL NAME and ADDRESS OF CONTRACTOR/VENDOR: New Hampshire Insurance 175 Water Street New York, NY10038 Scottsdale Indemnity 8877 North Gainey Center Drive Scottsdale, Arizona, 85258 9. SOURCE OF FUNDS: __FY18 Operating Budget____________________________________________________________ 10. COMPLIANCE WITH STATE AND FEDERAL RULES: Non-Collusion Affidavit of Bidder Disclosure & Certificate of Prior Non-Responsibility Determinations Disclosure of Contacts (only RFPs) Certification with FTA’s Bus Testing Requirements 11. RESPONSIBLE STAFF CERTIFIES THE INTEGRITY OF THIS PROCUREMENT/CONTRACT: Rick Vines - Director of Risk Management DATED: July 13, 2017 26 (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 50 - 2017 Authorizing the Purchase of Auto Physical Damage Insurance WHEREAS, the Capital District Transportation Authority (“Authority”) is exposed to various risks of loss associated with its property and transit operations, and WHEREAS, New York Public Authorities Law section 1306 (15) empowers the Authority to insure its property or operations as the Authority may deem advisable, and WHEREAS, the Authority, by Resolution No. 19-2007 has embarked upon a strategy of contracted insurance brokerage services where the broker shops the coverage, and WHEREAS, the Authority desires to insure its fleet of vehicles, currently valued at Fifty Million Dollars ($50,000,000.00) with a maximum of Thirty Million Dollars ($30,000,000.00) per occurrence, and deductibles ranging from Two Thousand Five Hundred Dollars ($2,500.00) for service vehicles to Twenty Thousand Dollars ($20,000.00) for buses; WHEREAS, as the result of the efforts to shop the desired coverage levels, it has been determined that it is in the best interests of the Authority to accept the proposal for automobile physical damage coverage submitted by Lexington Insurance Company, at a proposed annual premium of $195,953. NOW, THEREFORE, IT IS RESOLVED AS FOLLOWS: 1. The Authority hereby authorizes the purchase of the aforementioned automobile physical damage insurance for the policy period covering August 27, 2017 to August 26, 2018 from Lexington Insurance Company, subject to compliance with the terms and conditions of the contract. 2. The annual premium for automobile physical damage insurance shall be $195,953. 3. Authority Staff is authorized to execute all necessary documents. 27 4. The source of funds for this insurance shall be the FY2018 Operating Budget. 5. This Resolution shall take effect immediately. CERTIFICATION The undersigned, duly qualified and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26h day of July, 2017. Dated: July 26, 2017 __________________________________ Joseph M. Spairana, Jr., Secretary 28 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Agenda Action Proposal Subject: Auto Physical Damage Insurance Committee: Committee Meeting Date: Board Action Date: Performance Oversight Committee July 19, 2017 July 26, 2017 Background: Auto Physical Damage insurance is rated and priced based on the dollar value of our fleet. The current value of our fleet is about $50 million with our fleet garaged at three separate locations. We have a $30,000,000 per occurrence limit with deductibles ranging from $2,500 dollars for service vehicles to $20,000 for buses. Purpose: Auto Physical Damage provides insurance for vehicles in the event of fire, theft, vandalism, collision and natural perils. Summary of Proposal: Rose & Kiernan (our broker) approached 40 markets and only received one firm proposal from our incumbent, Lexington Insurance. Several insurance carriers declined to quote because it is difficult to compete against Lexington’s program and pricing. Lexington provided a quote of $195,953 that represents a 6% increase ($11,095) from last year because the value of our fleet increased by about $3 million. There was no rate increase in the rate per $100 of value and Exhibit A on page 2 summarizes the 2017/2018 Program Components. It is recommended we continue with Lexington Insurance, a division of AIG to provide auto physical damage insurance effective 8/27/17 to 8/26/18. Finance Summary and Source of Funds: The Auto Physical Damage Insurance premium is $195,953 and is budgeted in the FY2018 operating budget. Prepared By: Rick Vines, Director of Risk Management Project Manager: Rick Vines, Director of Risk Management 29 EXHIBIT A Auto Physical Damage Insurance 2017-2018 Lexington Insurance Program Program Components Per Occurrence Limit Loss per Vehicle Service Vehicle Deductible Bus Deductible TOTAL PREMIUM 30 Insurance Coverage $30,000,000 $800,000 $2,500 $20,000 $195,953 Memorandum To: Mike Collins, VP of Finance and Administration From: Rick Vines, Director of Risk Management Date: July 6, 2017 Re: Auto Physical Damage Insurance Renewal Lexington Insurance, an “A” rated insurance company and a division of AIG, is the current carrier and has been for many years. Our broker (Rose & Kiernan) went out to 40 markets for quotes. Only Lexington Insurance submitted a quotation. Auto Physical Damage provides insurance for our vehicles in the event of fire, theft, vandalism, collision and natural perils. This renewal of our Auto Physical Damage Policy is for a period of one year-- 8/27/17- 8/26/18. Deductibles will be $20,000 for busses, $5,000 for Trolleys, $2,500 for Service Vehicles and for Passenger Cars. The maximum coverage per occurrence is $30,000,000 and for buses it is $800,000 per unit. Terrorism coverage is included in the cost for Foreign as well as Domestic Acts. Lexington also guarantees the FTA depreciation schedule endorsement. The cost of the program will be $195,953 and is budgeted in the FY20 18 Operating Budget. Staff is recommending that we renew with Lexington. 31 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Staff Contract Award Certification 1. TYPE OF CONTRACT (check one): ____ Construction & Maintenance ____ Services & Consultants __ Goods, Commodities & Supplies ____ Bus Purchase ____ Transportation & Operational Services _X__ Other - Insurance 2. TERMS OF PERFORMANCE (check one): ____ One-Shot Deal: Complete scope and fixed value X Fee For Services: Insurance Coverage ___ Exclusive Purchase Contract: Fixed cost for defined commodity with indefinite quantity ____ Open Purchase Contract: Commitment on specifications and price but no obligation to buy ____ Change Order: Add on to existing contract 3. CONTRACT $195,953 fixed plus audit 4. PROCUREMENT METHOD (check one): __X Request for Proposals (RFP) ____ Invitation for Bids (IFB) 5. TYPE OF PROCEDURE USED (check one): ____ Micro Purchases (Purchases up to $2,499.00) __ Sealed Bid/Invitation for Bids (IFB) (Over $100,000) ____ Professional Services (Over $25,000) 6. SELECTION CRITERION USED: Number of Proposals/Bids Solicited # Number of Proposals/Bids Received # ____ Other ____ Small Purchases ($25,000 up to $$100,000) X Request for Proposals (Request for Rate Quotes) ____ Sole or Single Source (Non-Competitive) 40 1 7. Disadvantaged Business Enterprise (DBE) involvement Are there known DBEs that provide this good or service? Yes Number of DBEs bidding/proposing DBE Certification on file? No ____0______ Yes No Not Applicable 8. LEGAL NAME and ADDRESS OF CONTRACTOR/VENDOR: Lexington Insurance Company 100 Summer Street Boston, MA 02110 10. SOURCE OF FUNDS: __FY2018 Operating Budget____________________________________________________________ 11. COMPLIANCE WITH STATE AND FEDERAL RULES: Non-Collusion Affidavit of Bidder Disclosure & Certificate of Prior Non-Responsibility Determinations Disclosure of Contacts (only RFPs) Certification with FTA’s Bus Testing Requirements 12. RESPONSIBLE STAFF CERTIFIES THE INTEGRITY OF THIS PROCUREMENT/CONTRACT: Rick Vines - Director of Risk Management DATED: July 13, 2017 32 (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 51 - 2017 Authorizing the Purchase of Workers’ Compensation Excess Insurance WHEREAS, the Capital District Transportation Authority (“Authority”) is exposed to various risks of loss associated with its property and transit operations, and WHEREAS, New York Public Authorities Law section 1306 (15) empowers the Authority to insure its property or operations as the Authority may deem advisable, and WHEREAS, the Authority, by Resolution No. 45-2002 has adopted a program of workers compensation self-insurance pursuant to NY Workers’ Compensation Law Section 50(3), and WHEREAS, the Authority has undertaken to shop for workers’ compensation excess insurance, and has determined that the proposal of State National Insurance Company, with a retention level of $700,000.00 per occurrence, at an annual premium of $156,075, is most suitable for its needs. NOW, THEREFORE, IT IS RESOLVED: 1. The Authority hereby authorizes the purchase of the aforementioned workers’ compensation excess insurance for its workers’ compensation self-insurance program, with a retention level of $700,000.00 per occurrence, for the policy period covering August 29, 2017 to August 28, 2018 from State National Insurance Company, subject to compliance with the terms and conditions of the contract. 2. The annual premium for workers’ compensation excess insurance shall be $156,075. 3. Authority Staff is authorized to execute all necessary documents. 4. The source of funds for this insurance shall be the FY2018 Operating Budget. 5. This Resolution shall take effect immediately. CERTIFICATION The undersigned, duly qualified and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26 th day of July, 2017. Dated: July 26, 2017 __________________________________ Joseph M. Spairana, Jr., Secretary 33 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Agenda Action Proposal Subject: Contract Award to State National Insurance Company for Workers’ Compensation Excess Coverage Committee: Performance Oversight Committee Committee Meeting Date: July 19, 2017 Board Action Date: July 26, 2017 Background: The Workers Compensation Excess Insurance Market is a specialty market with a limited number of insurance companies willing to provide insurance quotations. We have purchased excess insurance every year since we self-insured in 2002. Our current program consists of a $700,000 self-insured retention (SIR) level with no coverage limit for any claim that exceeds the current SIR. We pay all claim costs up to the first $700,000 of each occurrence. A variety of insurance options were provided which are included in Exhibit A on page 2. The factors impacting price are (1) indemnity benefit payments that have more than doubled to about $900 per week since 2007, and (2) medical costs increasing at a rate of about 20% per year. We have several claims projected to exceed our SIR levels over the next couple of years. Purpose: Workers Compensation Excess Insurance provides insurance protection against high value Workers’ Compensation claims. Summary of Proposal: Key Insurance and Benefit Services (our insurance broker) approached (6) markets and received two (2) quotes for our current coverage, and one (1) quote for an alternative option summarized in Exhibit A on page 2. Based on price and coverage options, it is recommended that we select State National Insurance Company (option one and current provider) to provide workers compensation excess coverage. The one-year policy is effective August 29, 2017 to August 28, 2018 at a program cost of $156,075. This represents a 10% increase ($14,564) and maintains our $700,000 SIR. Financial Summary and Source of Funds: The Workers Compensation Excess Insurance premium is $156,075 and is budgeted in the FY2018 operating budget. Prepared by: Rick Vines, Director of Risk Management Project Manager: Rick Vines, Director of Risk Management 34 Exhibit A Workers’ Compensation Excess Insurance Option 1 2 3 Company State National Midwest Employers Midwest Employers SIR $700,000 $700,000 $800,000 35 Total Cost $156,075 $358,617 $309,614 Memorandum To: Mike Collins, VP of Finance and Administration From: Rick Vines, Director of Risk Management Date: July 6, 2017 Re: Workers’ Compensation Excess Insurance State National Insurance Company provided the most competitive quote for this coverage. Our Broker (Key Insurance and Benefit Services) went out to (6) markets for quotes and State National Insurance Company provided the most inexpensive program while retaining our current SIR at $700,000. State National Insurance Company is an “A” rated insurance company. Workers Compensation Excess Insurance provides protection for claims that are generated by injuries of employees when long term costs reach significant levels. This renewal of our Workers Compensation Excess coverage is for a period of one year-- 8/29/17- 8/28/18. With this renewal, our SIR (SelfInsured Retention) will be maintained at $700,000 with unlimited coverage beyond $700,000. The cost of the program will be $156,075 (a 10% increase) and will come out of the FY2018 Operating Budget. Staff is recommending that we renew with State National Insurance Company. 36 CAPITAL DISTRICT TRANSPORTATION AUTHORITY Staff Contract Award Certification 1. TYPE OF CONTRACT (check one): ____ Construction & Maintenance ____ Services & Consultants __ Goods, Commodities & Supplies ____ Bus Purchase ____ Transportation & Operational Services _X__ Other - Insurance 2. TERMS OF PERFORMANCE (check one): ____ One-Shot Deal: Complete scope and fixed value X Fee For Services: Insurance Coverage ___ Exclusive Purchase Contract: Fixed cost for defined commodity with indefinite quantity ____ Open Purchase Contract: Commitment on specifications and price but no obligation to buy ____ Change Order: Add on to existing contract 3. CONTRACT VALUE: _$156,075______________ fixed plus audit 4. PROCUREMENT METHOD (check one): __X Request for Proposals (RFP) ____ Invitation for Bids (IFB) 5. TYPE OF PROCEDURE USED (check one): ____ Micro Purchases (Purchases up to $2,499.00) __ Sealed Bid/Invitation for Bids (IFB) (Over $100,000) ____ Professional Services (Over $25,000) 6. SELECTION CRITERION USED: Number of Proposals/Bids Solicited # Number of Proposals/Bids Received # ____ Other ____ Small Purchases ($25,000 up to $$100,000) X Request for Proposals (Request for Rate Quotes) ____ Sole or Single Source (Non-Competitive) 6 3 7. Disadvantaged Business Enterprise (DBE) involvement Are there known DBEs that provide this good or service? Yes Number of DBEs bidding/proposing DBE Certification on file? No __ __0______ Yes No Not Applicable 8. LEGAL NAME and ADDRESS OF CONTRACTOR/VENDOR: State National Insurance Company PO Box 24622 Fort Worth, TX 76124 9. SOURCE OF FUNDS: __FY2018 Operating Budget____________________________________________________________ 10. COMPLIANCE WITH STATE AND FEDERAL RULES: Non-Collusion Affidavit of Bidder Disclosure & Certificate of Prior Non-Responsibility Determinations Disclosure of Contacts (only RFPs) Certification with FTA’s Bus Testing Requirements 11. RESPONSIBLE STAFF CERTIFIES THE INTEGRITY OF THIS PROCUREMENT/CONTRACT: Rick Vines - Director of Risk Management DATED: July 6, 2017 37 (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) (Yes, No, N/A) CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 52 - 2017 A Resolution Authorizing the Implementation, and Funding in the First Instance 100% of the FederalAid and State "Marchiselli" Program-Aid Eligible Costs, of a Transportation Federal-Aid Project, and Appropriating Funds Therefore WHEREAS, a Project CMAQ/TAP Capital Region Bikeshare, City of Albany, Schenectady, Troy and Saratoga Springs, Various Counties P.I.N. 1760.78 (the Project") is eligible for funding under Title 23 U.S. Code, as amended, that calls for the apportionment of the costs such program to be borne at the ratio of 80% Federal funds and 20% non-federal funds; and WHEREAS, the Capital District Transportation Authority (CDTA) desires to advance the Project by making a commitment of 100% of the non-federal share of the costs of Construction and Operation phase. . NOW, THEREFORE, the CDTA Board of Directors duly convened does hereby RESOLVE, that the CDTA Board of Directors hereby approves the above-subject project; and it is hereby further RESOLVED, that the CDTA Board of Directors hereby authorizes to pay in the first instance 100% of the federal and non-federal share of the cost of Construction and Operation work for the Project or portions thereof; and it is further RESOLVED, that the sum of $3,318,000.00 be appropriated from the CDTA Capital Fund and made available to cover the cost of participation in the above phase of the Project; and it is further RESOLVED, that in the event the full federal and non-federal share costs of the project exceeds the amount appropriated above, CDTA Board of Directors shall convene as soon as possible to appropriate said excess amount immediately upon the notification by the New York State Department of Transportation thereof, and it is further RESOLVED, that the Chairman of the CDTA Board of Directors be and is hereby authorized to execute all necessary Agreements, certifications or reimbursement requests for Federal Aid and/or Marchiselli Aid on behalf of the Capital District Transportation Authority (CDTA) with the New York 38 State Department of Transportation in connection with the advancement or approval of the Project and providing for the administration of the Project and the municipality's first instance funding of project costs and permanent funding of the local share of federal-aid and state-aid eligible Project costs and all Project costs within appropriations therefore that are not so eligible, and it is further RESOLVED, that a certified copy of this resolution be filed with the New York State Commissioner of Transportation by attaching it to any necessary Agreement in connection with the Project and it is further RESOLVED, this Resolution shall take effect immediately. CERTIFICATION The undersigned, duly qualified and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26 th day of July, 2017. Dated: July 26, 2017 __________________________________ Joseph M. Spairana, Jr., Secretary STATE OF NEW YORK COUNTY OF ALBANY } } ss.: } I, the undersigned, Joseph M. Spairana, DO HEREBY CERTIFY that I have compared the above copy of a resolution adopted July 26, 2017 with the original record in this office and that the same is a correct transcript thereof and of the whole of said original record. IN TESTIMONY WHEREOF, I have hereunto set my hand and affixed the official seal of said Capital District Transportation Authority This _____ day of _________________, 20__. _____________________________________________ Clerk 39 Capital District Transportation Authority Agenda Action Proposal Subject: Resolution to accept $2,000,000 in State funding. Committee: Committee Meeting Date: Board Action Date: Performance Oversight July 19, 2017 July 26, 2017 Background: On August 17, 2016, Governor Cuomo announced approximately $98.7 million in awards to fund projects to support bicycle, pedestrian, multi-use path and transportation-related projects and programs that help meet the requirements of the Clean Air Act. The projects, funded by the Federal Highway Administration, will be administered by NYSDOT. Successful projects were selected through a competitive solicitation process and rated on established criteria that included the ability to reduce vehicle emissions and/or traffic congestion in designated areas. CDTA successfully secured $2 million in funding to support the Capital Region Bikeshare program. There is a 20 percent match requirement for CDTA which will be funded through our capital plan. Purpose: New York State Department of Transportation (NYSDOT) requires a Board resolution to accept State funding prior to being reimbursed for expenses incurred as part of an agreement. Summary of Proposal: A resolution is required to enter an agreement with the New York State Department of Transportation to be reimbursed for the Federal portion of the award. As a result of the agreement to implement Capital Region Bikeshare, CDTA will be eligible to incur reimbursable project expenses for the $2,000,000 within 30 to 60 days. Financial Summary and Source of Funds: Source: NYSDOT Agreement D035725 Amount: $2,000,000 Prepared by: Bridget A. Beelen, Grants Manager Project Manager(s): Lauren Bailey, Mobility Manager 40 CAPITAL DISTRICT TRANSPORTATION AUTHORITY RESOLUTION NO. 53 - 2017 Authorizing Small Starts Application for Washington/Western BRT WHEREAS, the Capital District Transportation Authority (the “Authority”) is charged by Public Authorities Law section 1304 with the development and improvement of services within the Capital District, and WHEREAS, the Authority has completed and endorsed the results of a Washington/Western Bus Rapid Transit (BRT) Conceptual Design Study, and has conducted an Alternatives Analysis, and WHEREAS, the Authority has worked with the FTA and local stakeholders to evaluate the potential alternatives for the corridor, and WHEREAS, the evaluation process has resulted in the designation of a Locally Preferred Alternative for the Washington/Western BRT route, which includes a specific route, service plan and station locations, and WHEREAS, the Authority endorsed the Locally Preferred Alternative, that was submitted to the Capital District Transportation Committee and included in the Long Range Regional Transportation Plan, and WHEREAS, the Authority now desires to support and authorize the progression of the Washington/Western BRT project through the FTA’s Small Starts Program and completion of the Project Rating Application consisting of detailed project information, project justification, and a simplified financial plan due to the FTA in September 2017. NOW, THEREFORE, IT IS RESOLVED AS FOLLOWS: 1. The Authority hereby supports and authorizes the progression of the Washington/Western BRT project through the FTA’s Small Starts Program. 2. The Chief Executive Officer and Authority staff are hereby authorized to prepare and submit the Project Rating Package for the Washington/Western BRT to the FTA Small Starts Program for September 2017. 3. This Resolution shall take effect immediately. 41 CERTIFICATION The undersigned, duly elected and acting as Secretary of the Capital District Transportation Authority, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Capital District Transportation Authority held on the 26th day of July, 2017. Dated: July 26, 2017 _______________________________ Joseph M. Spairana, Jr., Secretary 42 To: Chairman, Planning and Stakeholder Relations Committee Members, Planning and Stakeholder Relations Committee From: Christopher Desany, Vice President of Planning and Infrastructure Re: Support and Authorization to Submit Rating Package for Washington/Western BRT Date: July 20, 2017 Overview Outlined in our 2013 Transportation Development Plan, CDTA envisions the implementation of 40miles of Bus Rapid Transit (BRT) in the Capital Region. This is made up of three corridors which currently generate over 9.5 million riders annually, or 60% of the entire system. The 40-mile vision will provide enhanced transit service to most areas in the region with high-transit demand. A component of this plan includes the Washington/Western BRT, which calls for service to operate between Downtown Albany and Crossgates Mall along Washington and Western Avenues in the city of Albany and town of Guilderland. The route is approximately 8 miles in length, includes 16 stations and would operate seven days a week for 22 hours a day. Notable transportation system improvements include a transit center at Crossgates Mall (which is currently CDTA’s second busiest stop), a section of exclusive busway between the Harriman State Office Campus and the University at Albany uptown campus, queue jump lanes, and transit signal priority. Background The Washington/Western Bus Rapid Transit Conceptual Design Study was completed in 2011 and concluded that bus rapid transit would be a cost-effective investment in the ridership generators along the corridor. A Simplified Alternatives Analysis was completed and adopted by the Board in 2013 which developed the preferred routing, station locations, and service plan. In 2014 the Capital District Transportation Committee (the Metropolitan Planning Organization for New York’s Capital Region) Policy Board endorsed the Locally Preferred Alternative and the project was subsequently accepted by the Federal Transit Administration (FTA) into project development. BRT project development continues to progress as we advance the work through FTA’s Small Starts program. Small Starts is specifically designed for BRTs. The next step in the process is to complete the project rating application, and it is due to the FTA in September. This application consists of detailed project information, a project justification, and a simplified financial plan. A resolution by the Board of Directors stating its support for the project is also required for the package. A financial commitment is not required until after the project is rated by the FTA. Committee Action I am recommending that the Board adopt a resolution that supports the progression of the Washington/Western Bus Rapid Transit project through the Federal Transit Administration’s Small Starts program. I am also recommending that this resolution directs the CEO and staff to prepare and submit a Project Rating Package for the Washington/Western Bus Rapid Transit project to the FTA Small Starts program for September 2017. 43 Memorandum July 26, 2017 To: Chairman of the Board Board Members From: Chief Executive Officer Subject: Chief Executive Officer Report for July Overview I am providing a report of my activities for the month of July 2017, along with a summary of the organization’s Key Performance Indicators for June 2017. The report includes a narrative on the progress of the company and the work of our employees. The middle of summer is proving to be a busy and exciting time for us. Our agenda is expanding as we work to make the Capital Region more mobile and offer more choices for customers. These choices are coordinated, promoted and managed so that people can use them seamlessly and efficiently. A stronger transportation infrastructure will make the region a better place to live and work. It will also continue to push CDTA to the forefront of the economic development platform. Our staff produces a number of management reports every month. These reports, which are reviewed in committee meetings, provide information about the company and our performance. They offer a look into the organization and help us insure that financial and operating metrics are monitored and changed as appropriate. As we discussed in the Performance Oversight meeting, our financial condition is strong and performance indicators are mostly positive. We saw a nice bounce-back in Mortgage Recording Tax receipts in June after several months of below budget returns. In June, MRT receipts totaled $1.12 million, providing a positive variance for the month. Although MRT for the quarter is still below expectations, we are hopeful for a continued recovery in this important revenue source. Total expenses were almost 3% under budget for the month and 2% under for the quarter. Staff closely monitors wage and benefits lines, which account for 70% of our budget. These lines are tied directly to employee head counts and service reliability throughout the company. The next week or two will be filled with excitement as we make a series of major announcements. Tomorrow, we will cut the ribbon on our regional bike share program. CDPHP Cycle! is ready to go with stations, racks and payment kiosks installed and infrastructure elements neatly organized. In total, 40 stations are spread throughout the community, and nearly 160 bicycles will be available (Phase 2 will expand to 320 bicycles). A fee structure has been designed in consultation with our management partners at Social Bicycles, and it includes incentives to encourage frequent use. We are working with our partners at CDPHP to market and promote the program. Unlike other initiatives that we have been involved in, CDPHP Cycle! sits on a platform of mobile applications as most customers will use cell phones to access information, to establish an account and to access bikes. This is a growth opportunity for us, and we are looking forward to much success. 44 On Friday, we will make a major announcement to our employees that will highlight the great work that they do and validate the vision we have established for CDTA. Over the last several years, our company has achieved much success, and we have positioned it as a community partner. We have expanded what we do and are much more than a bus company. This work is showcased every month in the positive operating and financial reports that we talk about. We now have an external validation of this work and an acknowledgement of the men and women who have accomplished so much for CDTA. The employee announcement will be followed by a major public announcement next week. We will be at one of the region’s largest venues and will be joined by many stakeholders and supporters. Jaime Watson will provide details, and I hope you will be able to join us. Earlier this month, we held an open house for our state elected delegation. As you know, we have a robust state capital plan that provides funding over a 5 year period. This is in addition to State Operating Assistance, which has gone up steadily over the last several years. Our local delegation has been supportive of increased funding, and many of them have worked on behalf of us and our industry (NYPTA) to advocate for a stronger statewide transportation infrastructure. The open house was informal and allowed us to thank them and to showcase the things we use state capital funds for. This includes new buses, equipment used to maintain them, new facilities and the technology that we use to extend the reach of our services. Thanks to Dave Stackrow and Joe Spairana for being there and to Lisa Marrello and her team from Jackson Lewis for their advocacy and support of CDTA. Ridership across all services continues to be very good. In fact, with a quarter of the year behind us, ridership is about 1% ahead of last year. This projects to another annual boarding count at or near 17 million. The system is producing as much ridership as it can given the current service design; we are bucking state and national trends with most systems seeing ridership declines. Most of this is due to low gas prices and the low cost of auto ownership. We have insulated ourselves from this by developing Universal Access programs, introducing useful technology for customers (payment and real time information), developing an expanded menu of mobility options, and insisting on clean, attractive equipment and facilities. This requires attention to details, a dashboard of reporting systems to monitor what we do, and a dedicated team of employees to make it all happen. One of the ways we have increased ridership is to improve services and to introduce new ones that meet the needs of our communities. With so much success occurring in our cities, we have worked to develop a downtown route network. “Downtowners” connect employment, residential and recreational locations in the region’s principal cities. With our Saratoga Trolley service in operation, we are now operating downtowners in 3 cities. The Capital City Shuttle is operating in Albany and the Electric City Trolley is motoring through Schenectady. All three offer service on weekend nights with later evening. The Saratoga trolley operates with longer service spans. We have a number of partners in these services, providing support and excitement for the downtowner concept. Some construction updates. Work continues on the membrane replacement and parking deck repair at Rensselaer Rail Station. We continue to minimize disruption to traffic and pedestrian flow near the front entrance to the station and regular construction updates are being provided. Construction has begun at Lark and Washington. This is part of the Washington/Western BRT project, and we are partnering with the city to improve traffic alignment and pedestrian crossings at this congested location. The BRT station that has been in front of the Washington Avenue Armory for many years will be relocated to the front of the Albany Public Library. The station will be expanded and a corresponding stop will be located across the street. We expect construction to be complete in about 6 months. At the same time, work continues on the River Corridor BRT. Sidewalks and infrastructure to improve access to our stations is underway in Troy, Lansingburgh and Cohoes. We expect this work to be complete by end of summer. This is another example of our staff using funds as they come available from different sources to incrementally complete projects. 45 Key Performance Measures Key performance measures for the organization are included in monthly reports. Data is for June and is compared to June 2016. The data presented in our reports illustrates what we do, how we do it and how successful we are. For the most part, we measure things that other systems monitor, allowing us to compare performance with transit properties across New York and throughout the country. These comparisons are important to us, and they keep us from being too internally focused. System ridership totaled 1.29 million, down just under 1% from June 2016 (1.3 million). For the first three months of our fiscal year, ridership is up 1%. Ridership has been consistent for the last year or so, staying close to our record levels of 17 million. There are seasonal variations along the way (summer ridership is lower than fall and spring, while winter ridership aligns to weather conditions) but in general, use of the system continues to be very good. Universal Access arrangements are helpful in this work as are the investments we have made to increase frequencies on major trunk routes, and continuing efforts to make the system easier to understand and use. Ridership on STAR buses totaled 25,842, up 5% from last June; year-to-date STAR ridership is down about 1%. Month to month fluctuations continue as we modify reservation and scheduling systems. This is part of an effort to make STAR more customer friendly and improve efficiency, especially in the way we schedule trips. Ridership on Northway Express service totaled 14,800, down 8% from June of 2016. NX ridership is sensitive to external factors like price of fuel, parking availability and congestion. Use of this service has declined for a number of months, and staff will be doing a detailed assessment and examination of alternatives. As we discussed at last week’s PO meeting, our financial condition is strong. With the first quarter of the fiscal year completed, our financial reports show positive cash flow and adequate budget capacity for the remainder of the year. It was good to see Mortgage Tax bounce back after a few low yield months. Healthy receipts in June pushed the quarter to within 6% of budget expectations. There is also a positive variance in the facility advertising line thanks to revenue from bike share naming rights. All other revenue lines are within budget expectations. Expense lines are monitored and scrutinized in all departments. The wage line was 1% under budget in June (2.5% under budget FYTD). We have adjusted staff levels in our operations department to match service requirements. Our maintenance staffing levels are close to budget expectations; however, the number of bus operators we employ has been under budgeted levels for some time. Our Human Resources department has done a great job recruiting and training class after class of new bus operators. With 18 people beginning training last week, there is light at the end of the tunnel. Barring unforeseen issues over the next few weeks, this class should put us at budgeted head count. This is where we need to be to deliver service and to manage the wage line without major swings in overtime expenses. Almost all other expense lines were under budget for the month with the exception of parts, which is over by 10%. This is caused by unanticipated purchases of major parts. As reported in non-financial reports, we missed 45 trips on the fixed route system; last June, we missed 33 trips. There were no trip denials in STAR. We reported 44 accidents in June, with 19 categorized as preventable. Last June, we reported 45 accidents with 17 categorized as preventable. 97% of maintenance inspections were done on time; last June, 100% were done on time. 81% of our maintenance work was scheduled in advance; Last June, 83% of our work was scheduled. Fixed route on-time performance was at 72%; last June, it was at 69%. Our goal is to operate all trips within a 0-5 minute late window at least 80% of the time. Our call center processed 290 comments, compared to 314 comments last June. Response time to close investigations was at 90%; 46 the same as last June. There were 885,000 web page views at www.cdta.org. Last June, there were 856,000 views. The vast majority of visitors look at schedule information when visiting our site. Activity Report We are diligent in our work to tell the CDTA story and develop partnerships to make us better and stronger. This is how we have been positioning CDTA as a community resource and a critical part of the region’s economic engine.  On June 29, Gary Bennett from the NFTA management team shadowed me for the day. Gary is part of NYPTA’s Public Transit Leadership Institute class of 2017. As part of their yearlong learning activities, PTLI participants are matched with a CEO for advice and discussion. They also spend a day with the CEO to understand what a typical day looks and feels like.  On June 30, I attended a great cookout at the Schenectady Division to recognize the top three roadeo winners, all of whom are from Schenectady. Our employees did all the cooking and put out a great spread. A good way to spread enthusiasm for the roadeo and to highlight the great work of our employees in Schenectady.  On July 6, we hosted state elected officials at 110 Watervliet Avenue. The purpose of the 90 minute event was to showcase the things we are doing at CDTA and to give elected leaders an idea of how we use state money. It was also an opportunity for us to thank them for their support of CDTA and what we do. About a dozen elected officials and/or their staff attended.  On July 7, I met with Ryan Silva who works in Government Relations at UAlbany. He was previously on the Governor’s economic development team, and we meet periodically to catch up and talk about issues of common concern.  On July 7, Geoff Hoff from the CNY Centro management team shadowed me for the day. Geoff is also part of the PTLI class of 2017. I was assigned two mentees this year to fill out a larger class than normal. Geoff spent the day with me learning about CDTA and my style of management. These are also opportunities for me to learn more about the ways that our sister properties across update operate.  On July 10, I greeted our newest class of bus operators; 18 men and women joined the CDTA ranks, and they have embarked on a 6-week schedule of instruction, discussion and orientation to our company and ways of doing business. I gave them a short overview about CDTA, the opportunities that are available to them and our expectations of them. They should be “service-ready” by mid-August.  On July 17, Dave Stackrow and I met with Jackie Mancini to begin the orientation process for her. We outlined how the board operates and the vision it provides for long-term company success. The orientation will take a few weeks to complete, and we are very happy to have Jackie with us.  On July 17, Dave Stackrow and I met with Jayme LaHut to begin the orientation process for him. We outlined how the board operates and how it provides the vision for company success. Jayme knows a bit about us from his work with Metroplex, and that will be helpful in the orientation process. We are pleased to have Jayme with us. 47  On July 17, I had lunch with CDTA supervisors Jeff VanVranken and Juan Ovalle to celebrate Jeff’s 30 years with the company. We talked about the things we do at CDTA and ways that we can be better. As usual, our operations employees have a great perspective of what we do, and they have a number of suggestions to improve our performance.  On July 17, I was interviewed by a reporter from Governing Magazine who is doing a story about transit systems that are increasing ridership and introducing new services. The story is scheduled to appear in the September or October issue. Jaime Watson arranged for this and provided background information.  On July 17, I presented Mike Bruno with his 30 year service award. Mike manages our Fare Collection systems and has been responsible for the implementation of Navigator. Note that not all of our employees want to come to the board meetings for recognition; in these cases, we try to do the presentation in a smaller, quieter venue.  On July 18, Dave Stackrow and I met with Mike Criscione to begin his orientation process. We outlined how the board operates and how it provides the vision and guidance for the success of our company. The orientation will take a few weeks to complete, and we are pleased to have Mike aboard the CDTA team.  On July 19, I attended a meeting of the United Way Board of Directors. I have been a member of the board for several years and enjoy working with the organization to fund programs that help people in need, especially young people. Our employees organize one of the United Way’s best giving campaigns every year.  On July 21, I presented Chris Huyck with his 30 year service award. Chris is a technician in the maintenance department. For the last several years, he has worked in the paint shop in Albany, detailing buses and keeping them looking as good as ever.  On July 24, I attended a meeting of the Regional Development Coordinating Committee (RDCC). The RDCC consists of CEO’s from local transportation and economic development organizations. We get together 5 or 6 times a year to talk about this work and the things each of our companies are doing to support development. Meetings are hosted by the Capital Region Chamber of Commerce and the Center for Economic Growth.  On July 25, I met with Albany County Legislator Peter Crouse. Peter represents Loudonville and the area that extends into the Village of Colonie. We talked about bus service in Colonie and things we can do to make it better. We also talked about our work to improve taxi services in the town and throughout the region.  On July 25, I met with Albany Mayor Kathy Sheehan. We talked about the initiatives that CDTA is advancing and the partnerships we have developed with the city. The mayor is particularly interested in our plans for an intermodal center in downtown Albany and our work to improve taxi services. She pledged to work with us and planned to join us at the bike share announcement.  Earlier this morning, I attended a meeting of the Equinox Board of Directors. I have been a member of this board for a number of years. The organization provides assistance to people 48 with mental illness, chemical dependencies, domestic violence and homeless young people. Many clients and staff use our services to travel to treatment and housing locations in Albany.  Earlier today, I met with Michele Vennard, President/CEO of the Albany County Convention and Visitors Bureau. We talked about our work to make the CDTA system more attractive, efforts to improve taxi services, and things we can do to promote bike sharing to individuals and groups who visit the region. Michele has been a longtime supporter and partner with us. Closing Thoughts On behalf of our staff, I want to welcome Mike Criscione, Jayme LaHut and Jackie Mancini to the CDTA family. It is great to have them with us, and I expect that they will make the board and CDTA better as they begin their work as members of the Authority. We have met and a full orientation program has been prepared for them. Over the next few weeks, they will tour our facilities, meet with our staff, review our performance and monitoring systems and learn about our service design process. We are all looking forward to working with Mike, Jayme and Jackie. Copy: Senior Staff Director of Marketing Manager of Communications 49