US Department of Homeland Security Freedom oflnformation Act Branch 60] South 12'? Street Arlington, VA 20598-6020 Transportation Security Administration July 14, 2017 3600.1 Case Number: 2017-TSFO-00207 Ms. Katherine Fallow - Knight First Amendment Institute at Columbia University 314 Low Library 535 West 116th Street New York, NY 10027 Dear Ms. Fallow: This letter responds to your Freedom of Information Act (FOIA) request dated March 15, 2017, addressed to the Department of Homeland Security, Customs and Border Protection (CBP), and the US. Immigration and Customs Enforcement seeking records concerning suspicionless searches of individuals? electronic devices at the nation?s borders. On April 4, 2017, CBP referred your request to the, Transportation Security Administration (TSA) FOIA Branch for search and direct response to you. TSA completed its search and located records responsive to item (5) of your request: doctnnents, including tear sheets and TRIP records, containing or relating to complaints ?led by individuals or organizations about and/or search, review, retention or sharing of the information on travelers? electronic devices. Portions of the d0cuments are being withheld pursuant to the Freedom of Information Act, 5 U.S.C. 552. Please refer to the Applicable Exemptions list at the end of this letter that identi?es the authority for withholding the exempt material, which is indicated by a mark appearing in the block next to the exemption. An additional enclosure with this letter explains these exemptions in more detail. - The rules and regulations of the Transportation Security Administration applicable to' Freedom of - lnformation Act requests are contained in the Code of Federal Regulations, Title 6, Part 5. They are published in the Federal Register and are available for inspection by the public. Referral 'While processing your request, TSA located records that fall under the purview of the Customs and Border Patrol (CBP) and Department of State (State). Accordingly, your request and 47 pages of responsive records were referred to CBP and 5 pages were referred to State for processing and direct response to you. You may contact those of?ces directly at: US. Customs and Border Control The OIA Division - 1300 Avenue, NW, Room 3.3D Washington, DC. 20229 Phone: (202) 325-0150 Depaltment of State Of?ce of Information Programs and Services - 2 Washington, DC 20522?8100 Phone: (202) 261-8484 Fees There are no fees associated with processing this request because the fees incurred do not exceed the minimum threshold necessary for charge. Administrative Appeal As the subject matter of this request is currently a matter of Federal district court litigation, the administrative appeal rights that normally accompany an agency?s response to a FOIA request are not being provided. If you have any questions pertaining to your request, please feel free to contact the FOIA Branch at 1- 866- 364- 2872 or locally at 571 -227- 2300. Sincerely, Summary: Number of Pages Released 1n Part or in Full: 938 Number of pages Referred: 52 APPLICABLE EXEMPTIONS FREEDOM OF INFORMATION ACT PRIVACY ACT Freedom of Information Act (5 U.S.C. 5521 EHle) ID 000) [300(3) [100(4) El(b)(5) El El Enclosures FREEDOM OF INFORMATION ACT SUBSECTIONS OF TITLE 5, UNITED STATES CODE SECTION 552 Transportation Security Administration (TSA) FOIA Branch applies OIA exemptions to protect: . Exemptions Exemption Records that contain information that is classi?ed for national security purposes. Exemption Records that are related solely to the internal personnel rules and practices of an agency. Exemption Records speci?cally exempted from disclosure by Title 49 U.S.C. Section 114(r), which exempts from disclosure Sensitive Security Information (S SI) that ?would be detrimental to the security of transportation? if disclosed! Exemption Records that contain trade secrets and commercial or ?nancial information . obtained from a person that is privileged or con?dential. I Exemption Inter- or intra?agency records that are normally privileged in the civil discovery context. The three most frequently invoked privileges are the deliberative process privilege, the attorney work-product privilege, and the attorney-client privilege: Deliberative process privilege Under the deliberative process privilege, disclosure of I these records would injure the quality of future agency decisions by discouraging the open and frank policy discussions between subordinates and superiors. - g- . Attorney work-product privilege Records prepared by or at the direction of a TSA attorney. - Attorney?client privilege? Records of communications between an attorney and his/her client relating to a matter for which the client has sought legal advice, as well as facts divulged by client to attorney and any opinions given by attorney based on these. Exemption Records that contain identifying information that applies to a particular individual when the disclosure of such information "would constitute a clearly unwarranted invasion of personal requires the balancing of the public?s right-to disclosure against the individual?s right to privacy. Exemption Records or information compiled for law enforcement purposes, but only to the extent that productibn of such law enforcement records or information. . .could reasonably be expected to interfere with law enforcement proceedings. Exemption Records containing law enforcement information when discloSure? ?could reasonably be expected to constitute an unwarranted invasion of personal privacy? based upon the traditional recognition of strong privacy interests ordinarily appropriated 1n law enforcement records. Exemption Records compiled for law enforcement purposes, the release of which would disclose techniques. and/or procedures for law enforcement investigations or prosecutions, or would disclose guidelines for law enforcement investigations or prosecutions if such disclosure could reasonably be expected to risk circumvention of the law. Exemption Records containing law enforcement information about a person, in that disclosure of information about him or her could reasonably be expected to endanger his or her life or physical safety. PRIVACY ACT SUBSECTIONS OF TITLE 5, UNITED STATES CODE, SECTION 552a Transportation Security Administration (TSA) OIA Branch applies Privacy Act exemptions to protect: Exemptions Exemption Information compiled in reasonable anticipation of civil action or proceeding; self-executing exemption. Exemption Principal function criminal law enforcement agency records compiled during Course of criminal law enforcement proceeding. Exemption classi?ed information under an Executive Order in the interest of national defense or foreign policy. Exemption Non- criminal law enforcement records; criminal law enforcement records compiled by non?principal function criminal law enforcement agency; coverage is less broad where individual has been denied a right, privilege, or bene?t as result of information sought. Exemption Investigatory material used only to determine suitability, eligibility, or quali?cations for federal civilian employment or access to classi?ed information when the material comes from Con?dential sources. Exemption Testing or examination material used to determine appointment or promotion of federal employees when disclosure would compromise the objectivity or fairness of the process. OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov September 21, 2017 Carrie DeCell Knight First Amendment Institute Columbia University Subject: OIG Freedom of Information Act Request No. 2017-IGFO-00085 Final Response Dear Ms. DeCell: This responds to your Freedom of Information Act (FOIA) request to the Department of Homeland Security (DHS) Privacy Office (PRIV) dated March 15, 2017, seeking records relating to CBP and ICE electronic device searches. PRIV referred item 4(a) of your request to the DHS Office of Inspector General (OIG) for processing and direct response to you. DHS-OIG received that referral on March 31, 2017. DHS-OIG previously responded to item 4(a) of your request on June 27, 2017, stating that DHS-OIG's Office of Audits has an ongoing matter which was withheld pursuant to FOIA Exemption 5. DHS-OIG has since conducted the searches proposed in emails between Scott Wilkins and David Glass; by email dated September 5, Mr. Wilkins confirmed that you would consider DHS-OIG to have fully complied with your request if we conduct the proposed searches and produce all non-exempt portions of responsive records. As such, this is a final response to your FOIA request. The proposed searches agreed upon by Mr. Wilkins and Mr. Glass resulted in the enclosed page containing complaint narratives responsive to item 5 of your request. We reviewed the responsive records under the FOIA to determine whether they may be disclosed to you. Based on that review, this office is providing the following: 1 page is released in part (RIP). The exemptions cited for withholding records or portions of records are marked below. OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov Freedom of Information Act, 5 U.S.C. ? 552 552(b)(1) 552(b)(2) 552(b)(3) 552(b)(4) 552(b)(5) 552(b)(6) 552(b)(7)(A) 552(b)(7)(B) 552(b)(7)(C) 552(b)(7)(D) 552(b)(7)(E) 552(b)(7)(F) Privacy Act, 5 U.S.C. ? 552a 552a(j)(2) 552a(k)(2) 552a(k)(5) Other: OIG redacted from the enclosed documents, names and identifying information of third parties to protect the identities of these individuals. Absent a Privacy Act waiver, the release of such information concerning the third parties named in these records would result in an unwarranted invasion of personal privacy in violation of the Privacy Act. Information is also protected from disclosure pursuant to Exemptions 6 and 7(C) of the FOIA further discussed below. Exemption 6, 5 U.S.C. ? 552(b)(6) Exemption 6 allows withholding of "personnel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy." 5 U.S.C. ? 552(b)(6)(emphasis added). DHS-OIG is invoking Exemption 6 to protect the names of third parties and any information that could reasonably be expected to identify such individuals. Exemption 7(C), 5 U.S.C. ? 552(b)(7)(C) Exemption 7(C) protects from public disclosure "records or information compiled for law enforcement purposes . . . [if disclosure] could reasonably be expected to cause an unwarranted invasion of personal privacy." 5 U.S.C. ? 552(b)(7)(C). DHS-OIG is invoking Exemption 7(C) to protect the identities of third parties, and any information contained in these investigative records that could reasonably be expected to identify those individuals. Referral Additionally, 188 pages of potentially responsive records have been referred to Immigration and Customs Enforcement (ICE). ICE will process the records under the FOIA and respond to you directly. Appeal Although I am aware that your request is the subject of ongoing litigation and appeals are not ordinarily acted on in such situations, I am required by statute OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov and regulation to inform you of your right to file an administrative appeal.1 If you choose to file an administrative appeal it must be in writing and received within 90 days after the date of this response. Please address any appeal to: FOIA/PA Appeals Unit DHS-OIG Office of Counsel Stop 0305 245 Murray Lane, SW Washington, DC 20528-0305 Both the envelope and letter of appeal must be clearly marked "Freedom of Information Act Appeal." Your appeal letter must also clearly identify the OIG's response. Additional information on submitting an appeal is set forth in the DHS regulations at 6 C.F.R. ? 5.8. Assistance and Dispute Resolution Services Should you need assistance with your request, you may contact DHS-OIG's FOIA Public Liaison. You may also seek dispute resolution services from our FOIA Public Liaison. You may contact DHS-OIG's FOIA Public Liaison in any of the following ways: FOIA Public Liaison DHS-OIG Counsel STOP 0305 245 Murray Lane, SW Washington, DC 20528-0305 Phone: 202-254-4001 Fax: 202-254-4398 E-mail: foia.oig@oig.dhs.gov Additionally, the 2007 FOIA amendments created the Office of Government Information Services (OGIS) to offer mediation services to resolve disputes between FOIA requesters and federal agencies as a non-exclusive alternative to litigation. If you are requesting access to your own records (which is considered a Privacy Act request), you should know that OGIS does not have the authority to handle requests made under the Privacy Act of 1974. Using For your information, Congress excluded three discrete categories of law enforcement and national security records from the requirements of the FOIA. 5 U.S.C. 552(c) (2006 & Supp. IV 2010). This response is limited to those records that are subject to the requirements of the FOIA. This is a standard notification that is given to all our requesters and should not be taken as an indication that excluded records do, or do not, exist. 1 OFFICE OF INSPECTOR GENERAL Department of Homeland Security Washington, DC 20528 / www.oig.dhs.gov OGIS services does not affect your right to pursue litigation. You may contact OGIS in any of the following ways: Office of Government Information Services National Archives and Records Administration 8601 Adelphi Road - OGIS College Park, MD 20740-6001 E-mail: ogis@nara.gov Web: https://ogis.archives.gov Telephone: 202-741-5770 Fax: 202-741-5769 Toll-free: 1-877-684-6448 If you have any questions about this response, please contact us at 202254-4001. Sincerely, Drew Lavine Drew Lavine OIG Office of Counsel Enclosures Requester's Name: Knight Institute FOIA/PA NO.: 2017-IGFO-00085 1 PAGE(S) OF DOCUMENT(S) RELEASED IN PART (RIP) EXEMPTIONS CITED 6, 7(C) All redactions in this document are made pursuant to FOIA exemptions 6 and 7(C). Complaint Number Agency Affected Occupation C1106311 U.S. Customs and Border Protection (DHS) DHS Employee 04/06/2011 Date Received Date Opened Date Closed Narrative 04/06/2011 04/07/2011 On 2/15/2011, CRCL was informally informed about correspondence written by American Liberties Union (ACLU) and Muslim Advocates to the DHS IG on behalf of the victim, Mr. a U.S. Citizen, claims that he was asked inappropriate questions by CBP on a number of occasions. In August 2009 at Atlanta Hartsfield/Jackson International Airport, the victim claims that he was questioned by CBP for three hours about his involvement with a Muslim student association, in addition to taking the contents of the victim's wallet and electronic devices. Allegation Code Allegation Category C1402566 U.S. Customs and Border Protection (DHS) DHS Employee 12/05/2013 12/05/2013 12/16/2013 On September 23, 2013, former CRCL Officer sent an informal informational email to Acting CRCL Officer containing an online link to the September 20, 2013 2.5 NPR radio show On the Media (OTM). During the program, OTM producer alleges numerous civil rights and civil liberties violations by CBP personnel at ports of entry (POEs). Some of the allegations she raises describe her and her family's experience with CBP Officers (CBPOs) at a POE in the Niagara Falls, New York area on September 2, 2013 (Labor Day), and the experiences of friends of hers at the Detroit, Michigan Port of Entry on or around the same day. 2 Allegation Allegation Detail Civil Rights / Civil Liberties Investigation Status Closed Not Converted Civil Rights / Civil Liberties Denial of Rights / Due Process Closed Not Converted On this OTM show, Ms. and some guests on the show raise allegations of discrimination and profiling of travelers by CBP, subjecting some travelers to secondary inspection and more questioning based on ethnicity and religion; inappropriate questioning (in part, subjecting Muslim travelers to improper questions about religion) and inspection conditions; Fourth Amendment violations related to searches of items such as electronic devices, and due process violations. Ms. states that on September 2, 2013, she attempted to re-enter the United States through a Niagara Falls after attending her cousin's wedding in Toronto, Canada. She alleges that her family, all of whom are U.S. citizens, was detained for six hours on the basis of their race and religion, She further claims that BP inappropriately questioned her husband, asking him about his religious beliefs and asking him where he practiced his religion. A guest on the show, an attorney with the Council on American-Islamic Relations (CAIR), said that CAIR has noticed that CBP has a pattern of asking Muslim travelers invasive and personal questions about their protected religious activity. Ms. also reports that her friend and his family, all U.S. citizens, were detained on racial and religious grounds at the Detroit border crossing when returning to the U.S. from the same wedding. On OTM, Mr. says that he was aggressively searched "five or six separate times for fifteen to twenty minutes each time" during his detainment. Mr. alleges that his family's electronic devices were searched and confiscated. On the OTM show, an American Civil Liberties Union (ACLU) attorney says, "The Federal Government has the authority to search electronic devices at the border without any suspicion that they contain evidence of wrongdoing." , another wedding guest and U.S. citizen, was also subjected to secondary inspection at the Detroit POE. On OTM, he said that CBP kept his phone overnight; during his inspection, CBP told him he could return the following day to pick up his phone, even though he had told CBP that it was his work phone and he needed it immediately because he was on call. Ms. s other allegations include the confiscation of electronic devices; a CBPO's inappropriate behavior, including "snickering" and "laughing"; and being subjected to "freezing temperatures" while in CBP custody. Ms. calls for DHS and CBP to reform its policies at ports of entry and to provide more transparency about their activities. She says that her family was not given a reason for being detained. She claims that CBPOs refused to give her their names, either. She claims that she attempted to contact CBP and DHS, including CRCL, to seek information about CBP policies and was provided links only to public websites. She alludes an impact assessment CRCL conducted regarding CBP searches of electronic devices. The transcript of the On the Media show is at http://www.onthemedia.org/story/my-detainment-story-or-how-i-learned-stop-feeling-safe-my-own-country-and-hate-border-patrol/transcript/ Notes: Ms. did not directly contact CRCL to raise any of the aforementioned allegations. Her only contact with CRCL was her September 1 C1403120 U.S. Customs and Border Protection (DHS) DHS Employee 12/12/2013 12/27/2013 12/30/2013 Complainan attorney at law, representative of criminal defense attorney, alleged that unknown CBP employee and unknown ICE HSI employee were involved in seizure of his client's laptop and three cellular telephones at O'Hare Internation Airport, Chicago, IL and requested that they be marked as attorney-client privileged, as well as prompt return of the electronic devices. See attachment for more details. 2.12 Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties C1415612 U.S. Customs and Border Protection (DHS) DHS Employee 09/15/2014 09/15/2014 09/18/2014 On September 12, 2014, the Joint Intake Center (JIC), Washington, DC, received an email from U.S. Customs and Border Protection (CBP) Border Patrol Agent (BPA) Clint, TX, in which an allegation of misconduct is lodged against unidentified Border Patrol Field Intelligence Agents (FIAs) located in or around Clint. BPA alleges BP-FIAs have not been complying with search incident to arrest policy regarding electronic devices. 4.3.10 Miscellaneous Non-Criminal Misconduct Closed Not Converted C1714949 U.S. Customs and Border Protection (DHS) DHS Employee 05/11/2017 05/11/2017 07/03/2017 On May 9, 2017, CRCL received a letter dated May 4, 2017, from the ACLU, addressed to John Roth, Inspector General, Department of Homeland Security (DHS), Office of Inspector General (OIG), regarding CBP's search of U.S. citizen cellphone at San Francisco International Airport (SFO) on February 23, 2017. The letter documents ACLU's concerns about CBP's policies and practices with respect to CBP's search of Mr. electronic device, specifically by addressing the following : "(1) the facts concerning the questioning of Mr. and the search of his smartphone, (2) that CBP's policies allow invasive searches of electronic devices in violation of the Fourth Amendment and federal appeals court precedent, (3) that CBP's policies lack protections for First Amendment rights by allowing questioning and devise searches focused on, and possibly on the basis of, a traveler's expressive activities, and (4) that CBP officers, in at least this instance, failed to follow CBP's policies and failed to accurately communicate those policies to Mr " 2.12 Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties Closed Not Converted C1719013 U.S. Customs and Border Protection (DHS) DHS Employee 07/20/2017 07/20/2017 07/31/2017 Dear Inspector General Roth: The Reporters Committee for Freedom of the Press and the news organizations listed below write this letter to express our concern about United States Customs and Border Protection (CBP) policies and practices that affect journalists at the border. In recent years, we have become alarmed by the number of reported stops involving journalists at the U.S. border as well as the intrusive nature of the searches involving journalists' electronic devices. Within the past year, several of the organizations joining this letter have individually filed Freedom oflnformation Act requests with the Department of Homeland Security (DHS) for information pertalnilig to border stops of journalists. Because the U.S. Department of Justice Office of Inspector General is conducting an investigation of CBP and its activities at the border, 1 we write today to express our concern about the stops and searches involving journalists. In addition, we write to obtain clarification about CBP's policies involving journalists and to notify the agency about the unique constitutional, common law, and statutory rights that are implicated. 2.12 Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties Closed Not Converted Employee Misconduct, General Closed Not Converted RCN Person (b)(6) Details RE: I fly a fair amount and I am in favor of security that would make a difference. However. I was profiled recently at the airports, I am not a terrorist to be picked up twice, within two months; at JFK upon exiling the airplane by two JFK police offioers Ilk-a: a cnminals. I am an academic physician; scientist· au!hQr of medical bOQks and nat.onal and lntemato0nal s akeran I AM NOT A terrorist. I am US citizen who Is llvin in the US since Nov 1985 26 years. I am now th.{l h \ I R \ lid also the b 6 nter Rank number 12 in the USA I am academically active witti a o o me 1 pu tea ns me u 1ng recen ex Hl pa gy. a ways recewe na 1ona a mtemational invitaUons to give lectures. seminars and workshop In my specialty. I am also member or the Cyiopathology Commlttoo of the College of American Pathologists CAP who are In charge ol all regulallons: policies and proficienc~ testing related to specialty in th& US. In 20062007, I have atso helped the Saudi govemment the Saudi National Guard Health Affair estabfishing a school of Cytotechnotogy in Riyadh, Saudi Arabia in 2007 with western Boarw me to go e11en without any extra search. the Chief was very nice to me and I told him of any suggestions to help me remove this hassle. He indicated to me lhat nothing can be done and I have to be patient. I asked him; Am I havtng in JFK similar to my previous trip? he satd: I can not predict, but please. be patient. Again. I was the last person to board the fllgM to JFK. Upon feaching the JFK and upon e.ibng the airplane, two JFK police officers were outside lhe airplane checlndon airport. I was coming from trance to the US. ON british airways, An agent from llomeland security had a pteture on his cell.phone that looked like me but long mustache, Ive never had a k>ng mustache ever in my life. He asked me if ii were me In the picture and he told me you have been detained. In the airport before i boarded the plan they ch.edse the promotion and was the last day. When I crossed the border there wore no problems, I just asked where I was and I replied. I drove about two mlJes, but I got the street confused as I entet the US through hwy 5 mostly. I asked another driver who told me to tum around and gave me directions. \!Vhen I enter a street to turn around a patrol stopped me and asked me if I was helping a Mexican to cross. he asked several questions to wtiich I responded. He said he did not beheve me. but had no evidence and that this time I would return to Canada. I didn't want lo argue as I do llOt speak Englisn well so I preferred to go back home. Then I went back to lJ\e US, I was stopPed at tile border I was fingerprinted and an agent asked me if a policeman had stopped me and I explained what happened. They let mo enter tile US. But now every time they stop me. So I asked an officer what was happening and told me I was on the computer for dual inspection. I asked if I could do something to sotve this problem and gave me a form and told me to do a letter. I very often to the Urn!ed States because I like to shop there and there are many Hispanic prosed 12/512011 12:00 AM I would like to know about the facts and reasons surrounding my Ck>sed situation and my status w ith tile CBOP and Global En try program to the extend that it can be revealed. I had been involved for th epast 25 yeats in the lntecnational Transportation field and on numerous occasion wotked with various U.S. agencies concerning export control issues. I believe that my recent change of status is based on Inaccurate Information and would like to be investigated. 12117/201112:00 AM Closed 12/17/201112:00 AM I would like 10 con:tial ask for a revew of my case with Event accepted and I went in a study progra i rro !tonly. in 2002 my admission was granted again for a period of 6 months aod I overstayed this period by aproximately 1 number: I t.. \ I c \ FtlE number: I ,., , ,. ,,.., I Since I month. From March 2009 I entered the US with this same passport and visa to represent a ceramic tile company that was seeking new technology and representation of presented all valid, real documents and statement of myself. Although its products also twas offered a period of study by the same company when I aplied for an extentlon and een returning the last two times. Before I eame to the US the first time on May 13, 20091 was married tol l h \ 16 \ fwoo was in tile Saudi Arabia army.I /1-'\./ c '\ daughters and I came to the US to study at the /1 ) I<) ihad been in the Saudi Arabia army twas issued a Special passport and got my Visa University of Maryland, Baltimore ~}21mty ''f~{;~~cel -----j;;y flt$l husband was a terrible man I stayed here in the US ftr~u:~~ m~h: : " : ~g enough to finish and with a F1 status to sl\Jdy at UMBC.. pass my beginn.lng classes at UMBJ Theo ~t~2!;~JS tp gtbaek home to Saudi Atabia so I could file for a divorce with fh 1(~) Six months latter I was ----_ ad my Special passport canceled. I was not tokt and theref b u kl 1 t I I passport had been divorced from him. Without knO'Mng . canceled. I was going to travel by plane to visit Oubt• in lhe Unoted Arab Emirates wllh my family from the Riyadh airport In Saudi Arabia. But as I was about to board the piano I had to show my passport at the Riyadh airport. I was told that my passport had been canootad and I could not go with my family to Dubia. So after that I got a new passport but the Visa was affixed to my first Special Passport which had been canceled but not my Visa. I still wanted to study and graduate from UMBC. I went to the US Embassy in Saudi Arabia and explain to them what !lad happen and they said it would be ok to use my new passport and to use the still valid Visa that is affixed to my first Special Passport that had been caoceted. S!noo my Visa is still valid and In good 0fholel lo sleep that night It was a very terrible, humiliating, and a very scary and a most emotionalty stressful experience for me lo be put ttiroogh such a.n ordeal as that and without any explanations ever given to ine. t had never felt so alone and scared or ever treated like that in au of my life. It was unjustified: it was very bad; and it was just plain WTOOg. My husband on the next day went to UMBC ond lhey issued a new 120 and llley had confhned that I was going to school lllere and every llllng was now on orde< and I was then froo to go. My husband and I went back to Saudi Arabia to visit my famBy during semester break. Bui it au happen again wtien we new back to the US to begin the faJI semester at UMBC, There were no problems at the other airports just as it was before until we landed at BWI airport and it all happen again except at that lhl$ lime I was then five months pregnant. They said the 120 and Visa did not match. They ask wily I was here and I told them I was gOing to sehoot at UMBC and !hey caUOO me a 11.a.r. This went on for several hours untO lhey fiooly figur&d it out and they wrote the new 120 onto my Visa and said I was free to go. I would like to get lhis matter resolved and to receive a detailed explanation about these situations and to make sure that it will not happera again. Sincerely fb\f6 \ 0 Closed 1212912011 12:00 AM Closed It's been sloe• Feb.201 1 every time I travel I get detained when I return 10 USA from my Overseas trips and latety when I travel Inside Iha USA I 941t SSSS on my boarding I represent APOTHECARRY PRODUCTS COMPANY IN THE pass and I get cheeked Manually and through the machines. Also, I ean~ gel a gate pass ff I need to bring some one from my family who don1 speak English or an older!y MIDDLE EAST AND WE EXPORT MEDICAL ACCESSORIES AND DEVICES ANO MY JOB WILL REQUIRE FROM ME TO TRAVEL one. FREQUENTlY TO THE MIDDLE EAST BUT DUE TO THIS INCIDENT AND HARRASSEMENT I Will NOT LEAVE THE U.S BEFORE I FIND A SOLUTION OR RESOLVE THIS PROBLEM AND _ _ _ OBST.ACLES WITH OHS. _ I am partially disabled, having undergone surgical total hip and knee replacement with the typical metallic prosthetic deVtces tmplanted. As a result of my disabilities, I am The TSA needs to allow those with physical disabilities and/or Closed oonsis1ent1y, without exception, manually searched and manipulated over my enttre body, lnclod1ng my most Intimate private tegions by m&dlcalJy ignorant TSA agents. My medteal implants to pass air travel inspection without belng groped surgical scars are plainly obvious to anyone with eyes, and I typically wear shorts to make this fact apparent. But your TSA inspectors are apparently ignorant of the and foodJed about their bodies. And the TSA needs to adopt typical jointrepalcement protocols requiring metallic impla,nts. Though your TSA agents are usually reasonably polite and occas1onally apologetic about their groping or my oonintrus+ve policies regarding the innocent disabled immediately, if pl'lvates, It is shit unbeatable to submit ro this unspeakable intrusion at every US airport. The physka11y disabled and/or those with metallic medical fmpfants ought not be l)()t sooner. You folks are missing re~! threats whilst groping old men treated like potential criminals by the TSA or any other law enforcement agency. as tllere is no legal prohibition agalnst medical implants that domands TSA scrutiny, nor and ladies. no legat precedent determining that disabled folks are tikety to be vio~nt oriminals. The rsA need to get its act together in this regard. And it needs to be done ~~1'1..... I Sllould have the option lo stick my fing0f in the optical fingerprint I am senior product manager for Sony Electronles. I travel to Japan one or twice a yea' fe>r business. At my cetum I am atways detained by the inmigralion officer for CIOsed additional scteen!ng. Not only Is this an inconvenkmce; It is an embarasment for me to be detained tot addltional screening In front of my colleagues. scannet and spate me form secondary screening. I was told that as a US citizen I am not allowed to use the fingerprint scanner. Howevet. it is ok to detain me and have an offioer escort me over to secondary screening. I understand that it is the DH S's responsibility and job to do an this in CJosed For the second time since my last entry in July, I was stopped at passport control. When I asked the officer why i was stopped for the second time he mentioned the case anything shows up on records. But I would appreciate some something about me receiving mail trom outside the USA that could be iflegal. I explajned to the officer that the only piece of man that I have received ever sinc:e t have moved from NY Is a postcard for my birthday from a friend in Baccelona, and another package with thtoo magazines inside it from Lebanon. The officer said that I look more lnformatloo as 10 why this would happoo. And given all the sincere with my answers and went back and forth to look more into the issue. He did mention that the last name of the name they have on record differs a little bit from identity theft issues yOll hear about, I want to be v&ry careful with mine but the address and the name in general is the same. After I left the offioe and picked up my luggage I was again stopped by customs because my Customs and What is going on and see how I can clear my records and also make Declaration earsed laptops, wallet. and any paper_ The pcocess fakes from an hour to 9 houts in some instances like the one I oxporience in Niagra falls or Chicago.I aslo wait tor hours to be ~ed in, whiich caused em to miss my flight and pay extra mooey and inconviences.I am aslo interogated and asked severaJ quesOOns, in addtion to the delay. PJease note thal I was fired from a job because I refused 10 travel to Russia. since the only time I traveled their, I was removed from the plan In Osed 11141201212:00 AM at LAX, where I was also subjecled to secondary Inspection on entry 10 the USA My trips to the USA are usually on business. For 25 years I have been lheowner and had overstayed back then. I HAVE NEVER OVERSTAYED ON ANY boss o f a small UK based company. We design and make systems to help companies who assemble products by hand. and our customers are all over the wor1d. They include large US customers like Hewlett Packard, App~. and Intel. These days the main reason for my business trips to the USA is to support our US joint venture VISIT TO THE USA, OR COMMITEO ANY OFFENCE. When this problem started. I was o.n holiday with my wife and 2 boys in Toronto, partner, Vision Engineering Inc, of Danbury, CT. I mainly carry out training for llleir pers0<1nel. so tJiat they are able to more direcUy suwon our NorUi American where my falher grew up. We spent a last night at Niagara Falls, and customers. 1 have no complaints about my ueatment, as the OHS guys a re usually very courteous. But the process is a waste of OHS resource, and a waste o f my time. Usually there is a limo waiting to pick me up. and the extra deJay usually means that the driver is on the point of g iving up and going home, leaving me stranded! then had to drive back to Newark NY for our night home to London. We underestimated !low lollQ this would take , and we were very late arriving al Newarl<. I droppeoking to expal'>d their con$ultlng business by adding semkondue10< and fad litate eas~r crossin9 ln the future. electronicsystem reverse engineering services to their offerings. Reverse Engineering is commonfy used by patent attorneys to prove infringement of technology patents. Prior to accepting the consulting conllact from Parsa Wireless I had been employed by a Canadian oompany based in Ottawa called ChipworkS, one of 2 Canadian companies considered the w0rado In September of 2010, and was again sent for secondary screening at US customs at Pearson in Toronto. In September of 20111 began a new job as Director of Business Development for Aurora Wireless, a technology company based 1n Ottawa Ontario. We are a Canadian company. with no US operations. A significant portion of my cole invo Afrived •I JFK from lstanbiiT.Twas held and questioned for abool five hours. During this period of ·lime my laptop and rny cell ph0<1e were lak~n out of the room. This Isa con~ant oocurenoe when I travel. I would hke to trav$1 'delay Ctoseroviding me with better education and as advised by so called the International education advisors in Korea, I entered die U.S. with visitOf visa and later applied for an :txcha119e visa J1. My applk:allon for J1 visa was rejected and by the time I reoolved the ~Iler from the lmmigratioo office I had already started attending hlgf\ school. Now understand better why this will be a cause for a coocern. howevet back then me decision was made and I stayed to finish w'hat I started. Not to say that I did not have Tiilld ot my own but it was more of a decision that was made and I just followed. I was barely fovrteenyears old. t djd graduate Orchard lake St. Marys Preparatofy in \11Chlgan. Its a private school and I stayed at tile school dormltoiy on weekdays and went to stay tile weekends witll my uncles family In Novi, Michigan. As I grew older it ::>ecame clearer to me that it wasnt right to stay on without proper visa status. I had received acceptance notices from tew universities however I left the U.S. right after itgh school graduation and moved to Canada in 1996. This time I had made sure all the visas and paperwork was in plaoe. After g"'duating from Brook Unjversity, my Closed 1127/2012 12:00 AM Cfosed 211/2012 12:00 AM Closed 211/201212:00 AM Since last three months, I have been stelected as a person of interest I feh that 11 was raf\Cfomly plcised eh objective of my trip was to present a paper at Jomokenyatta university along with my colleague at Prairie View A&M University. I was stopped with extra screening to evaluate proposals. I love US where my mother, older brotrher 2/312012 12:00 AM Nhote family immigrated into Canada in 2000 and I became a Canadian citizen in 2004, I currently reside in Richmood Hill, Ontario, Canada with m1 wife, a iOcusiness and again, 11would be of treniendoos help if yOe rest and I got That I was said tl>e last lime I was checked at your e<1stoms in JFK. hat esta paper. am an American citizen and every time I trave-1 overseas the officials detain me at the airport Also I visit my oousins in Canada with my wife and children once in a whUe Nilh my automobile. Every time I cross the American border to return to my home in Rochesler, New York I get detained for 4 plus hours. Four to Five otflcials oome lo my ~and they lead my family and I to the bO«ter. They lock my famity alld I in a room for hours. Also an official always comes from Buffalo to question me. They make me 111 out an information sheet they go through my chiktrens and wifes cellphones, laptop. and purses. After having all of our possessions and information, tlley still take 4 >lus hours to release us. I get questioned and treated honibly eveiy time 1cross the border, but the worst t"lalment was on January 30, 2012. They took mine and my amilys possessions and when they rettJmed our cellphones to us, we noticed my wifes ootlphOne case was broken. When we told tho officials It was broken. they said 11 Nas already broken whk:h is a lie. Furthermore, my children grew up in America and love America but every time my kids and I get detained for no reason they start to ~uestion me aM ask, Oad, why do we alWays get detained? They are stMing to lose faith in the American system. Furthermore, the offtoiats totd me I get detained eveiy lme I cross the border because my name matches a person of interest In one of the government's databases. The officials told me to get my name cleared or I wm always :>e detained every time I cross the border, so please clear my name from the government's database. ~nd they checked $750 I had in waltet I was stopped again al Amsttadam, H?ola•d with e>tra questions from somebody of Homeland security. When I arrived Home, COrow to embark on my flight to LAX I was requested, at tile Kiosk, to await for a OHS Agent before I could be allowed on the flight. After wtiat felt like an eternity, I 3Ventuafly met the agent and after a very brief oonversatloo allowed to proceed. I progf0ssed through the normal course of preboatding but before embatklng on to the ::>lane itseH. I was highltghted again for additional screening. On my retum journey from LAX I was again highlighted for addrtional sa-eening before gofng through to the ight. Reference: LA SA Flight 275 to LAX and Return to Loodon Heathrow BA 274, Ba<:k9round: In similar circumstances to LA BA Flight 283 and 282 to LAX. twas Cfosed Fortune 100 US company. As a seni0< executive in the UK operation I spend a considerable amOCJnt of time ttavelllng to global locat!oos including the US for business related events, from conferences to business operational meetings, These events, most of whom, will be ' utprlsed to be unable to print or up.Jo~d my flight schedule and boarding cards priot to the flight Agaln this was a sorpris& so I proceeded to board i n the more tradlbonal as a guest of or hosting other Fortune 100 companloo at executive level induding Microsoft. Over the past eight years in this role, I have nanner at the check in desk. On this occasion my challenges on getting on to the Hight were similar to the trip I made to LAX a few months ago detailed above and yet ;1gain I had to endure additional screemng. made numerous journeys to the US safely and with great ease. Tcaveltlng to the US is an important part of such a business role and Whifst I have no objection at all to the extra security checks, as I understand the ooed for security in these challenging times, I wovkf llKe to lmpcove my trav·e1experience to the previous levels 1enjoyed. I am sure you will aweciate these recent events have made me concerned and questioning of why I am being stopped so regular and what the perception of my colleagues and peers may think of me, if I continue to be randoroly selected. which I need to attend for my employer. My parents were both senior diplomats. My mother was a representative of Her Majesty within the United Kingdom as a Deputy Lord Lieutenant. With this background and a chlldhoOd of travel, I am fuUy committed in understanding the need a.nd balance between security and freedom. To the best of my knowledge I have never been considered a securlly risk 0< had challoo99s &nterlng any borders. Even my entries to the US have been very smooth until recentty. I have always updated my ESTA on time with full information and have also added my preflight lnfom'lation on Ah'flnes such as British Airways to ensure smooth travel which is essential in my professional capacity. I am more than happy to share any additional inf0tmatlon tt\at may help ill lmpt"oving your und&rstandlng of my person in order to reduce future challenges of travelling into the US. TSA000853 2/812012 12:00 AM (b)(6) 1(h i was detained on 216112 in calgary for 3hrs.and my rifle was temp.siezed. because another rifle that was made in another year, with a diff. cal.was stolen.with paperwortc: officer~officer ) tnother o fficer w/m aboot 50 yrs.old. a and the rifle in front of them for 3 hrs.they could not figure out they were d iff. rifles.i had to take apart my rifle.if the offioers had a_n y idea how to do lhier job, thi.s should detect in a 1 ene. .I / 1-\ / c '\ Ithe detective was the have onty taken a very short tlme. without the hefp of a detective In abline Ix. I would not have my rifle now. the officers need to be trained llO'w to read a teletype.and be only one w ew how to do his JOb.please,please contact me. this Closed 219/201212,00 AM Closed 2/1712012 12:00 AM Closed 2/W201212:00 AM able to read and understand serial numbers.there were cameras in the room,; dont know about audio.please pufl them up and save them. the ,,. c > H.I f b \ f6 ~ sl 1•. 2004. After we came back to the U.S., following the passport replacement policy or China, my husband and I announe to the U.S. Consulate General in Toronto to get new visas. In the fo4\owing week. we first visited the China Consulate General in Toronto. and received Travel Permit whk:h was lfke a temporary or emergency passport, Then, my wife and I called the International Centers of Graduate School at MSU and CMU respectively. and e~ained our situation. The schools Issued us the teplacement of our 120s and sent them to our hotel in Toronto by FedEx. The U.S. Cons~ate Gene< o l my aunt I fb V 6 \ land herhusbandl f l.. V t::\ l ried to enterthe USA to go to Los Angeles to attend my uncle th)( h \ ~on•s wedding. I was jnitially allowed to enter the USA and after crossing lhe preclearance area, I waited for them, they were taken inside by the officef for questioni~. after waiting about 20 minutes a~came and said if I was their relative and I said yes, he told me to come with them, that was around 7:10 pm, our flight was at 7:55 pm. They started questloningl....LhlL)al\d of course ~ flight, t~y then queslkmed my ~unt and then me for a bit. We stayed there fat I had been living on my savings, and l111ing l0 so, when I n omcer loJd me I must nave some enemies as there were several comments 1n my file ltlat could not Yout US Customs agent on Aug. 27, 2011 fined me for cany1ng a CIOsed prohibited lime when clearly the lime I was carrying is allowed into the be true since I was a membef of Global Entry. During the Secondary check a lime was found in my bag. The officer also reviewed my laptop and cell phone for some 31151201212:00 AM reason but nothing was found. I was detained close to 3 hours. I was also forced to pay a SSOO fine. tn addibon my membership in your Global Entry program was US. To be honest. I think tl\at agent was Just looking for• way to fine revoked. Since then I have entered the US some 6 times al\d always have been subjected to secoOOary scteenlng and twice rn Miami been detained for an excessive amount of time. Also the agents in Miami hand searched my belongings and never was anything illegal found. I cfle<:ked on the USDA website to see what items from Guatemala are allowed in tile US. I was shocked to find limes are permitted. The origal arresting officer wrote I was carrying a sweet lime which I have never seen in person or actualty heard of. The lime I was catrying was medium s.lz&d and green, not yeuow and large like a sweet lime. I retumed from Guatem.ala 01) Feb. 26, 2012 carrying the same type of limes and declared them. My bags were Xfayed and the officer looked at the 1imes and said I was free to go. When I asked why I was not tined $500 he said tllis type of hme is allowed into the US from Guatemala. I should not llave been assessed a fine back in Aug. 2011 . Also the officer back in Aug. 2011 wrote that my cell phooe or laptop contained nude pictures or men in suggestive poses. I have many plc1uresor my friends who are body builders and there was no frontal nudity. Can US Customs show me the pfctures he was refering to? Also I would llke to know what a suggestive pose is and what relevance it is to US Customs. me. When he reatlzed the sour lime I was carrying was legal. he elected to charge me with carrying a sv.·eet lime which is prohibited. I have been delayed on every entry back into the US because ot this el'l'OC'. i even missed my flight ln Miami once because of the lengthy processing there. Therefore I am requesting the fotlowing: 1. Return of the $500 fine 2. Reinstatement to the Global Entry program 3 A written apology ftom the officer who fined me b~ck on Aug. 27, 2011 . 4. All comments regarding the suggestive photos should be removed from my file. Thank You for your time and c::onsideration Rictlsrd Steed Dear OHL AgentlResponsible, My complete name is I ( b )(6 ) Iborn in Brazil in 1981. I have Brazilian and Spanish cilizellShips duo to the fact my Closed father was bom in Spain. In February 2009 me and my commoninlaw partner Claudia Fabiana Scholl left Brazil and we immigrated to Canada, Montreal. Sioce then we hve and work here as Perman0<1t Residents. A '""' months after our arrival In Canada, we decille! I have been refused entry regardless. The Land of the flight back to the US, a conversation ensued when my passport was scanned.twas taken aside by a.n American Immigration agent who very politely explained to me that I Free ???????? oould not return to the US because t did not have a return ticket to the UK. t said fine; I would go purchase a ticket immediately and was aOowed to proceed back to the airline tieket desk. Prices were exorbitan1. so I told the lic~e t agent I was going to clleeK my lap1op for a belier price. I found a licke1 al a better price and was about lo purchase it when the tmmigration agent came up to me and told me that my visa waiver had been revoked. I have tried to reapply to no avail. I have read and compli.&d with all published rules conoerning the visa waiver program and this should be proof that I intend to do so in the future. I have not worked or broken any other regulations imposed on visitors lo 1he Uniled States. t request Illa! my visa wa"'e< be reinstated and tha1 I be allowed 10 return to Virginia. 3119/2012 12:00AM In the past two years I was stopped for three times for special screening by opening my bags at a port of entry in Chicago O'Hare airport The offioer was waiting on Closed boarding bridge to cheok each passengers passport and I was asked to take efevator with government officefs. I asked tttem if anything was wrong, they told me No. I felt extremely embarrassed by government offk;ers esoort to watk through Immigration. Even worse. they ope1ted my baggage and screeood every uem. 1ncludfng electroruc devices. Today, it took officers half a hour to check every piece of my personal stuff and told me everything was ok. As I remember, the first time I was stopped in June 2010was because my daughter 10 years °'d then left a tiny ptece or sausage in her bag and was found. t knew I should take respons.bility for my daughters fault and paid $300 for fine. After that, I never brought anyrhing which was fotbklden by law when entered the states. I love this country and I have done nothing wrong. I sincerely request you to help stop this type of screening. It not only embarrassed me bur aJso wasted passengers time because every passenger was asked to open hisllle.r oassoort for officers cbeol:( on bo~rding brid~e When walked out of aircraft. I have been picked up by two offioer at the gate of JFK upon arrival and have been taken to HLS facility for questioning, My belonging was picked up by another officer I am a law abiding citizen and have been naturalized since 2002. This Cklsed and brought to the room. tlley went through my belonging in data.is In public area and and ii was very humihatlng and inllmldating to be ~eated In such poor way, however, Is definitely not racial profihng, this is a suspect being rnterrogated. the same thing was dooo to me back in December upoo my arrival In Atlanta airport. I have been detained for tlNO hours at JFK and the same thlng happened back in ThJs ls way above beio9 sfngled out for a random and additional screening, which I completely understand and I am witting to accept Oeoember at Atlanta airport they have copied all my personal information and my credit cards. bank account. family letters, and every shred pice of paper in both incidents. They have taken away my cellphone and IPad for an houri! they asked me the purpose of my trip and answered all questions. they went in details about who I for the protection of hometand securitylll The Fact is two officers pick met aM where I met them and what I eat fot d ~nner and lunch. wheng delays. On Oec 25.2011 in Houston Airport, and again on Feb. 17 in Toronto Airport. the passport officers sent me for secondary screening. On the second occasion, I was detalood so 1009 that I missed my connectfng fl1ght to Boston. On March 24, 2012 and again two days later on Marcil 26. 2012, two immi91ation officers were waiting for me on th.e diute and escorted me through the airport to secondary screenJng. A St.ate Department agent eventually questioned me whether I was in oontact with any foreign governments I am not and whether I have knowledge of any illegal activities I do not. My address books and personal notes were ph01ocopied, and my cellph0<1e was taken away for downloading before returning. Closed 4111201212;00 AM 2 times detention in the last 1welve months and miss flights I have been detained coming back home two times al tile same airport wilh in last twetve months. Marcil 29, I JUST WANT TO CLEAR MY NAME, SO I CAN TRAVEL WITH 2012 and Jun 22, 2011 at JFK New York City. I was detained more tl>an four hours each time and both time I missed my nigh! ao>d I had to stay overnight In New York City OUT BEEN HOLD SOME WHERE IN THE WORLD. SO COULD and go to different airport 10 get flight next day to come home. I went through same mortifying process both times, btJI I will describe little moce detail the most reCGnt one SOME PLEASE HELP ME WHAT I NEED TO DO ON MY END? on 03129120 12. Marcil 2g, 2012 my travel has started in CHM ColumbtJs. Ohio to visi1my family In Cairo Egypt. I wen! tllroogh 1ree different types of security checle same or even more demeaning security process. but this time it took a lot longer to tile point Where I had lo miss my flight back home and stay on.a night in Istanbul Turkey. Both the Egyptian and Turkish airport security officials have informed they have to do that because of what is on my passport.. travel. or security record in the United States. After those two rough experiences and ten hours flight from Istanbul to New York the biggest surprise and main issue of my complain was wailing me in JFK airport New Yori<. For some reasons Chal I dQOt know yet tllere ware around 400 people on the plane boll> American citizens and foreigners, butt was the only one who was escorted and d&tained by rutty al'med officers to rny dtsmay. Two armed CBP officers have escorted from the gate. of the plaoo to the CBP detenOOn area and confiscated everything I was carrying except the two pieces of clothes that I was wearing. Compare to those security officers I have seen in both in Cairo and Istanbul airport CSP officers ware more professional and help Ml When it comes to COfl\lllunieabng what wes going on process. After connscatlng everything I was carrying they searched all my bags and copied all the papers and doC1Jments I had with me like Passport, Passport card, DriVer ilCGnse, Credit cards. and many other papers and documents. They aJso seize my laptop and smart phone and took to outside facility of where I was detained and called back after three hours in detention asking me the passwords. After almost fours in detention I missed my flight to Columbus. Ohio so, I had stay in New York that night and go lo d1ffetent airport next day with extra S&Ct1rity scrutiny. I was never gM ng any satisfactory answer of why I was detained twk:.e In same airport wlrhin las1 twelve months. I was never told what I need to do to clear my name so I never have!1o throuoh horrifying travel experience both in home and International. So simply may question is what Is neeAng m Orlando sfter visiting a clients phosphate fertilizer plant in India on LH464 from FAA amvmg MCO 6:20 PM Oec. 22, 201 O lhe agent sc;rutinized my luggage e-xttemely thoroughly. He even opened cosmetic bottles and vie\lled all photos. In my camefa. He said he wouki recommend to authorities up the line that I be romoved from the list of people to detain. Last November I had made a speech and chaired a session at an international fertilizer convention in Jordan, Upon arrivaf in Chicago on RJ263, arriving 4;15 PM Nov. 25 from Amman, the agent questkmed me end seemed to be very satisfied and even apologetic. Aner eneeleir time keeping everyone safe. It is my pleasure as well as my business 10 i>elp lt>e phosphate Industry nourish crops lo feed everyone and poth questJOns, my answer was No. About 15 minutes later, the supervls0< asked the agent if he has any other questions Md his response was, evek into this matte<. Thanks I I am a citi~en from venezueta:Ttiad my tourist .;\Sa for tt>e united slates issued in Caracas venezuela j;, august 2010 .visa oonlrol numbe1 ~~6~ Last year I made two trips to usa as a 1ounst, 1n june 2011 and november 2011. arld In those oportunilies I was held in the in migration control point fl IOU 1st ; 1119 llllaml a!tpOrt,ln a room they have , I supossed tt was a problem with my fingerprints, because i.nmigration made me put my fingertips in a device made to read fingerprjnfs. and after aloog wait, they checked my fingerprints , and they Jet me free to go on with my travel to orlando n. all this without gNing me any explanation. I will be very grateful if I could havea solution to my problem , because I am plannig on traveling to ortando fl in may 2012 'b I was detained forsecondary inspectio~ve and a half hours at Miami tnternabooal Airport. I enter the US usually once or tw1oe a Year, alld I am always subject to secondary inspectk>n, which usually lasts more than one hour. CIOsed I am never told the reasons for my secondary screening, nor Why Ckls.ed shOee that incident. CIOsed stayed in my laptop suitcase. Then after a week when I came back, while waiting at the lir;e for entry, a dog sniffed the apple, and d:le officer marked somethfng on my Could you kindly lift this additional checking on me? entry form. Since that time. ever time I came back to US, I was sent to another room for additional check/screening, which significantly delayed my arrival process. About 10 days ago. w11en I was being eneclled again. I asked the orncer why this is happening everytime, he tOlsed 519/2012 12:00 AM I am continually detained when going through customs in the US. Interestingly if I go th.rough customs from Dvblin1 Ireland where I travel regularly, I am oot detained. I am If I continve to be detained in the manner that I have which staJted in Closed 5110/2012 12:00 AM' I have talked to customs officials regarding this isstie and just on 4129112 a very nice lady at the Allanla office referred me to this webSis process or delaining me has happened at 1eas1 fo"' ~mes In the past si• months and I am clearly not the indlvldual the customs agents fot whom they allege they are searching. I find lhis process treatment of me unacceptable and Illegal. It constitutes harassment! Every flight I take I am subJected to SSSS search. All my employees pass and I am stuck and humiliated, EVERY TIME! When ftying from overseas, this last flight I was I hope this can be resOlved asap as f would have to take (&gal aCIJons CIOS&d even questioned by an agent in London before boarding my flJght. He asked very personal questions that I fett inappropriate so he informed me that 'they will be waiting fOf if not to make sure that our government agencies that supposed to me when I i;lndl' I had a horrible fllght corning ~orne because of lllat! Here I got secondary screening with Ille same stupid questions !hat I have been asked so many defend our freedom don't violate our freedom in tile name of times before! Last time my elecrronk: devices where confiscated f0< sevetal days violating my cMI rights as an American citizen. It took back 29 years ago wtien I left Syria protecting us! I can'I be focused on a-eating jobs and helping our for such intimidation alld overreaching by government agencies. I do understand the need for security but enough is enough. I have been investigated by God knows how ailing economy while my own government is harassing me for many agencies and told all was clear only to start all over again several months ago with this SSSS and ilJ treatment. There must be a way to clear this and for it to never reasons I don't even know! God protect our country from aJI those ha0:P9n ~Qain. How? Here Js my pervlous Redress Control Number is: I / t..\./ I when clearing inrnlgration I was selected for a second inspection. since the computer was unable to detect my finger prints. 511112012 12:00 AM who intend us harm._ I have been entering the US for tile past 50 years W1thout problems. Ck>sed 511 Sf2012 12:00 AM Closed 5117/2012 12:00 AM' but In my last two trips I have IOst my connoting flights du~ to delays in inmigration, since my finger prints are to faint to bo detected be the screening devioe. This has been solved by sending me to a second Inspection with sev'ere delays. I am very disapointed. I have written you many times • I am still singled out 100 percent of the time for Secondary screening, search, questioning, all computer, cameras, cen phone searched This is terrible. I have never brought anything Into this country not allowed. I was detained again 2 hours. Please remove my name from the 100 percent secondary search TSA000859 (b)(6) Closed 5t23/2012 12:00AM Incident 1 On flight number 40 dates 09 June on fet bluo from Tampa to JFK Nevi YOsed 6112/2012 12:00 AM Wtiife I was alone this time, I do not wish to go through a U.S. airpor1 Ck>sed For the second time in as many entries via an international airport, twas hekl for secoodary screemng. White I do not dispute the confiscation of the Thai pillow I was trying to btfng through I was unawate of the straw issue. I do have serk>us concerns about the new. now recurring, need to check my 1.aptop for m.aterial related to an In the future with my wife and be sub}ecled to the same Una of offense I commiUed 15 years ago. I respect your diligence in this matter and, after yea.rs of therapy and growth, I too seek to stop tfle problem. However, the agent questions. tt will upset her. ls there anythiog that can be done in lhe searching my bags and laptop sakl that I faoe a lifetime of seoondary searches because of this offense. This is in spite of my compJeted sentence and probation, in spite of future? no fepeat offenses, and in spite of the clean lab check performed by CBP on No\fember 30. 201 1. I was detained in a room for 2 hours at Houston. with no explanation why. I eventually had passport stamped and told it was something to do with my fingerprints. I had a I would be very grateful for this issue to be resolved as I am expected Closed similar experience at San Francisco airport on October 28th 2006, witfl no explanation wllat the problem was wTth my fingerprint scans. I had no intervening trips to the US to trave:I more frequently to the US with my company British teleoom between 2006 and this year. so the past two visits resulted in a secondary inspection cau$ed by an issue with fingerprint scans. I think impcrtant to stttte that an earfief in oomh19 months. There is obv.ously a problem with how my visrt to tho US to Washington OC May 31st 2005was the first time I provided a fingerprint scan, and there were no issues. However. could it be I inadvertently presented fingerprints have been scanned in the pas[, and the fact that I was wrong finger not index? to the devioe, and that's why there was subsequent mismatch tor my next visits in 2006 and 2012? Since the Houston visrtAprWMay 2012 ultimatety admitted into US oo both occask>ns would suggest no 611412012 12:00 AM Jn late 2007 I had recently joined National Interlock Service Canada. After my employment probation period, I was set to receive additional training for lntertock Installation and Monitoring for the DUI Programs in Maryland. Oue to the htgher priced air1iM tickets in Toronto, twas asked if I coukl fly out of Buffalo for a lower cost; I agreed to this. While crossing the border I explained to the bot.ra secunty al our country's boarders. However. I have been vetted by HS officers for hours already and lhere is obviously nothing in my record that I know of that wou-ld suggest I have ever intended harm to my countsy or to my fellow citizens. Onoe afler a ler•gthy tnlervlew, the off.oors lnt&Nlewtng me co1lfessed that America needed more Mu5'im leaders and imams like mysetf. However, they they took my cellphone right aner and downloaded all my contacts an.t \fi.Jl lQ the US _ _. _ _ At psed 7/4/2012 12:00 AM rom the govemment of Niger to import this medication. The medication has been dispensed under lhe cont.rot of a ticensed phal'n'la<:tst for patients with severe pain. UPon u r return to the US through the port o f Seattte oo June 14, 2012, our bags were searched in SeaTac customs and nocoocerns were expressed by US Customs agents. I ssume this search was to ensure we did not re turn w ith any o f the hydrocodone, which was ooo of the condjtions which we agreed to at the time of the exportation. On \lne 20, 2012. we drove from Seattle to Vernon, British Columbia, to visit family. Upon our reentry into the US on June 2.6, 2012 at the Aldergrove Border Crossing, we ere detained and our entire van was searched. in my opinion. the searC'h at the SeaTac alrpotl oo 14 June 2012 was reasonabJe, as it was our first reentry into the untry following our work in Niger. This search a t Sealac was quick, efficient, and respectful. I have no compfaints about it. However, this second search and extended elay on 26 June 2012 at the Aldergrove Canadiati bordrida area. He It was shorts 1ennis shoos and a poSo shirt, nothing strange. 11\ad sked my name and I told him my name. t h\( h \ Then he mention that he did oot koow how a middle eastern person has Latin name. I tokl him because I am incidents before that check my ba.gs and ask a few questions but not ot mjddle eastern t am Hjs.panic. While all this questionillQ was going on the female officer was going thru all personal effects including my wallet. The look, thru my like this. I had other incidents that I have been hold because need to mputer bag and my work related documents. She took every single paper, card, money from my wallet She was telling him that everything ls in order. The male offloor check my name. I also hold mghts because the need to do extra tinue with his questions he ask me what kind of work I do, where I study. if I am college graduate. All this time I answer the questions in a pofite and caJm way. 1got a check in my personal bags and information. I had been hold at 1ttle aggravated and angry when he start as.king how many times I travel to tile mlddle eastern, I Sidd never been in that area the farther place I had been it was Greece. immigration to check my identity. I travel frequent because of my e ask me if I have explosive training and I had the training wtlen I was In the middle eastem. I told him I never had a explosive ttalnin9 and never been io the middle east work and it make it a little dlfflcult to be screen all the time because the way I look. sound or my name. Regards, ( b) ( 6 ) fter all this questions I was a little upset and mad. He ask a couple of more questions but I was upset to a point that I told him to check my previous passport, I had a py of my passport in my bag. I also had a copy o( my Birth Certificate, I told him to confirm this to see that I was born in Puerto Rico and oot in other place as he · • I I 'uggest. lie !Old to uike it easy since It was rootine questioning and I told him that you are 1reating me as I did somellling bad and wrong, and you haven't found anything rong with me and my personal effects. I ask him wtiy an the questions to me and he reply that I look suspicious, I told him I was uncomfortable the way be was looking at eat the line, I had the feeling that something was wrong because on the way he was lookiog a t me. At that point I open my laptop computer and task him if you don't etieve what I was ~oing out of the eountiy and what I dO ror hving 10 turn my computer on. He said 11is not necessary afld I turn on the computer and show him lllat mputer betongs to the coosttuction comp.any that I work aOO the emails in my computer are wotk related. The female office told him tt\at she did not find anythings and verything is fine. After that he told me everything is OK and thanks and I can leave. I also show him my original SS Card that I had withe me and he told me it was OK not 1ecessary to see ll I pack au my thilllJS and left. -nave been flagged 34 times while boarding wilhSSSS. On my W()uld also want to know when my private da18 W()uld be destroyeyeed each time I en1er the USA. I understand d I was a Ctiminal ol some sort, twt to be treated like a criminal all because of the hard time I was given by one CBP officer is not fair. While I was driving back from a one week trip to Canada. t entered United States through Border crossing at Samia, MK:higan; on 30th o f June 2012. When I presented I w ill be more then happy to provide any demographic or any other Closed my doevmenls ie my Indian passport with valid H· y EAD card to the CSP offooe<, Initially I was tOld 1hat computers were not working and I ,111 v• 1 come inlomiation. so \hat this does not happen again with me or my wile or to \heir o travelling with my wire ( h )(I')) Is also an Indian citizen and has valid H4 visa and EAD card. and our two children f l--V t::\ aged my ch11dren. 9 years a room and a · ( h ){ 0 ) ged 7 years who are uni s es c1 7/2312012 12:00 AM en and we had their passports with us. Our car keys. cell phones were taken and asked to sit in a small qu s ons aboot my job and residence in USA. I told the otficer I am a PhysciCianlMO work1ng in Tennessee. After about one hour. then we were given a lengthy questionnaire to fill for each of us, whtch we did. Then we waited for another two hours, and then a person ~me wtio informed us that he is the supervtsot, and said many different things to us ranging from questions about my true identity to that visas were expired. to that EAO cards have not been processed in right manner. After one more hour (now a total of four hours have passed sitting in that room) they said that our case has been referred to another "agency• and that only after getting clearance. will we be allowed to enter USA. We were asked to give passwords 10 ous cellphooes and Ipads, and our e-malts and faoebook aocounts were checked. When after 4 1/2 houyment Authorization Oooomen {recetP L 12 0177341) based on Optional PracticaJ Training (OPT), and an employment lotter from my OPT employer, CyberThink Inc. J was taken to secondary inspection. and a CBP Officer opened up my laptop oomputer and l~ed through document files in my laptop and found several resumes. He asked me many questkms and took my statement. I explained that I had I shoo Id nol be subject to INA 2 12(a)(6)(C)(i) because I never made a Closed mlsrepresentatloo to a U.S. lmmlgratton official. I had a valid F-1 visa issued in 2008 for me to study at California State University, Los Angeles, and I graduated. I had a valid EAO to work for my OPT graduated lrom Cahlomia State University. Los Angeles with a Master ol Scoen¢e hi lnlormallon Systems in 201O. and applied for OptKlnal Practical Training (OPT) My employer who was regis1ered wlth E-Verily. I had presented lhe lake first OPT employer was Oneness Enterprise, where I was a Business Analyst, which is an IT position related to my degree field. In September 2011 I applied for job with CyberThink Inc. When I applied for the CybetThink job, my resume showed that f had a lmost 3 years of software experience, which was true. I was h ired on October 17, resume to the end--clients of my OPT employer, so that I could provide services for those end-dients. as my employer had a 2011 by CyberThink as a Business Analysl, atso relaled to my degree lleld. At \hal time, Cyl>erThonk had a consulbng agreement wilt\ two other companies, Jupiter consulting arrangement fora project with thOse end-clients. I neve< presented the resume to an Immigration official for a bene-fit. I also Consulting, and Accenture.. CyberThink wa1l ted me to provide services to fls clients Jupiter and Accenture on a ptoject in accordance with th& consulting a9reemen1, and the CyberThink recruiter told me that I had the technical abilities but I needed to present more experience on my resume or else the clients would not accept me. believe there may be some m isunderstanding w ith some of the Therefore when interviewing with Jupiter and Accenture 1presenle< the job was ttue a'1d false information. The CSP Officer then sakt that I was inadmissible to the United States pursuant to Section 212{a)(6)(C}(i) of the INA for misrepresentation and fraud, complete, and I said yes. t had used my true legitimate resume to and denied me en try in to the USA. He had me withdraw my apptication for admission, and then canceUed rny F-1 visa by stamping Application ror Admission Withdrawn on the visa and in my passpOll. apply for the CyberThink job and was hired based on my acluat experience. CyberThink was my OPT STEM employer as indicated on my Fann 1~ 20. The Officer then asked about CyberThink end-cnents, and asked if I wo.ukl have my corrent job if I did nol use a fake resume. I said no, and I me.ant that I would not be provfdlng services for Jupiter or Accenture if 1did not use the fake resume. I Would still have my CyberThink job wiUiout the fake resume, I was an employee or Cyt>erThink al all times during the OPT STEM period. I was supervised by Cyl>erThink and twas paid my wages by CyberThink. I d id not sign an employment agreement with Jupiter or Acceriture. Neither Jupiter nor Accenture was ever my employer. Just the endcllent. Al 0-Hare Altport, I was re~nterlng the USA on a vahd F-1 visa to resume my employment w itfl CyberThink. I had an employment letter from CyberThink to confirm my ongoing employment wl\h the company since O<:tober 17, 201 1. I request lhal the section 212(a)(6)(cXi) finding be removed from my immigration record. TSA000862 7131/2012 12:00 AM (b)(6) Complainand (b)(6) I1s a 30 year old businessman from Cerritos, California.f7blmmigrated to the Untted States from Palestine to be an entrepr8'1eur.[QL] Closed 811/2012 f2:00 AM CIOsed 81212012 12:00 AM My wife and I wen~ relumlllg from a short day trip to Campobello Island and were detained. I was asked to present my Maine drivet's license in addition and then was told What makes this a concern Is that when we returned from France on Ck>sed to park the car in section 3 and go to the station with my w ife. I was asked to fill out a customs form (oo purchases) and asked a number of questions. Our car was July 8, 2012 my wife and I were also pulled aside and asked lo do 815/2012 12:00 AM wrrentty WOl'tts as a private investigator while exploring business opportunities. Co~ant was in Boston in 2009 due to a flight layover. Whfle in Boston, lhe complainant toufed the city with his carry-on baggage in hand. During the complainants viSlt of the sit& of a hlstorlcal monument, a worker asked complainant if he wouJd like to lea\tc his bag in the care of the museum workers. When comptaina:nt returned for the bag, the FBI had seized and placed all of complainants belongings across tables. FBI questioned oornpl.ainant for a couple of hoors and scanned and shipped his laptop to the FBI office in long Beach Complainant has experienced difficulbes nying lntemali0<1ally and even domestically since this lncidel\L Con1pl• 1nants night ticios: ~cell: I f'h \f/;.\ ~cipient DOB: ~ Cen: b 6 h his is a summaoy citwhat I am fae1ng: 1) Since 2003, I have SSSS eveoy time l fly nationally and My name is: s a summary Of what i am facing: 1) Since 2003, i have SSSS every time i fly nationally and inlemationaJJy. I have to get internationally. I have to get security clearance every time. 2) Every time i come back to US from overseas. People wait for me at the airplane gate and questioned me regarding my trip. They search every thing i have, in addition to taking my phone, cameras and downloading them. 3) Every time i do wfre transfer, they give me and the / 1 , ~s / _, , hard time and delay It for weeks. 4) 2.months ago i got my first speeding ticket In 6 years, I hared the officer's Radio saying: Terrorist watch list, 6ft2.inel\es, Blue security clearance ev""f lime. 2) Every time I come back to US from eyes, brown hair!!!. 5) Every time i visit Egypt, Jordan, Saudi Arabia, they request extra dearance procedures and they say that US told them to do so, because i am a security threat to them. 6) When i visfted Egypt on Jan 2011 before the lhawra, they told me that even my kids are on the watch fist. 7 i met with FBI ag ents only twice in f1lY life (Juty 2007, and May 2012). The Rrs1 meeting (2007) was upon th81r request 10 ask me about my relation to 2 informants t i.v <:'\ nye(fld 8th of June 2012 1boarded a flight destiood for OaUas. TX via Washington Dulles. Upon going throogh immi ration I was asked how long my visit was to oughty 2 mon1hs. I was directed to Customs and Border Protection. I was interrogated by a female CBP f l-,\( J:;\ . f l-,\( permil me to refer to her as_ t i-, \ f J:;\ . f 1th other CBPOs, flrSI tMy took ooo of my laptops and tumed fl oo and started ~o.nc:1 through it. I then enquire o in ou i they ooeded help going through the lap top nd they declined After rigorous questioning as to the purpose o f my visitf f b ) f _ ) . ( lthen embarked on searching through my luggage, intermittently asking me to eveat why I was carrying f0< example 6 suits, professional and birth certificates, amongsl others; she insinuated thal she did nol beheve I was lelling her lhe "real" urpose of my visit. I told her I was a computer coosuttant and given the time I was going to be visiting would likely do some study, and cert1flcallon exams 1f I felt petent to do so. After at least 6 hours o f detention (to their credit I was offered some pasta, much appreciation) I was photographed. fingerprinted and escorted by niformed official-s to a return flight bound for the UK that night. I was given a document and t~d i was no longer eligible to enter the US under the visa waiver program, ffectlvety invalidating ESTA for me. A part or the docoment p'9sented for my signature read: YO\I have been found Inadmissible to enter the US under section 12(a)(7)(A)(i)(l)as an immigrant without a visa. rst I an IT consultant worlrt into or out of the US if ii is $10, more. He-claimed intetesl in the lslamje sciences. In oonciusion, I'm a law...abiding that, Jn enforcing this cy, CBP chose a few lndivi'.duats to be questioned tn this regard. He ~sked me if I was carrylng the amount of mQl'ley he menttoned. I said no. He d tlzen and condemn all crime, whether It is dOne fn the name of asked me apPfOXimately how much money I had. emphasizing more than once that it only needed to be an approximation. I said about $10. He asked if I was carrying religion or not. I'm also a student of Islam. and that does not make me money for anyone else. t said no. He asked whether 1had any money in my checke and copiOO Information from II. He led me to a baok room and looked through ooe of my carry.on bags while almost mindless questioning, examination, and (quite frankly) the lady looked through the other. When they finjshed, he said that I'd now need to sign the back of the same card on which he had written "all my mooey was returned to harassment 10 which TSA and CBP continue to subject me for over three years when I'm completely innocent of any mispJaoed me". He clarified that this was my confirmation that none of my money was taken from me. I voiced ooncem over signing it with tllat wording as obviously none of my money was taken to begin with. I suggested that he wnte instead ·no money was taken ft0m me· which was more acc..rate and wllich I would readily sign. He then suspicions llley may hOld and they well 1<11ow lhaL Therefore. I appeared angry and said that now "we wm do things by the book". He said that he '"tried to make things easy- for me, but that I was being uncooperative. He then looked request that my case be investi9ated and my name deared from any through my wallet look the $11 ou~ frisked me, returned the money to me. and requested that I sign the bad< of the care!. (CONTINUED IN THE COMMENTS BOX) wotclllisls it might have been plaeed in. 911212012 12:00 AM Please see the commentary' above. I am a Diamond Medaltioo with Oetta Air1ifles (and a million miler es welJ), however over Ute last 2 months, al1 my priviledges to check in online, at the kiosk, or using a moblle de\lfce have been taken away. I ALWAYS have to go to a ticketing agent to check in and he/she atways has 10 caU someooe to Check me in. I travel every week, and sometimes twice a week for my job (I work at Microsoft Corporation). Furthermore, I have to travel internationally regularly as well, and in the event I dont use Nexus and Global Entry (I am cleared for both). and to go the oounterwhen entering the country, tllen I am aways {100% of tne time} referred to secondary screeing, where I have lo wail for them 10 call someone ptior lo Clearing my up, This happens EVERY SINGLE lime, and t am requesting lhal for a US Citiz.en, who Is Nexus and Global Entry holder, and with no record whatsoever, that OHS helps me in reviewing teh situatioo and addressing wtiateve-r holds they have placed on my recotd. Closed 9/1512012 12:00 AM'. Between October 21. 2011 and November 11 , 2011, I traveled between Memphis and Saudi Arabia to go for the Hali. ot 1slamic pilgrimage. I went with a travel group who Since thjs incident I've boen asked to meet with my local FBI office CJosed arrallged all my travel accommodations. My mother and younger sister also traveled WTlh me and through the same group. We were together the entire trip except Ofl the who interviewed me about this incident along with a Homeland Security representative. Aller Ille interview was over, lhey assured return when my mother went on to Pakistan to lllsil relatives and I returned home with my $is1er on November 11, 2011 Before traveling overseas. I registered our full my my name would be cleared from any list but I continue to be detailed itinorary with the U.S. State Department. On my return homo, I was detained briefly. before departing Paris, France at COG airport. The French officer (in plain clothes) asked the purpose of my international trip, where I visited and where I was headed. This is, of course, after collecting a!I my personal information. After he wrote directed to secondary on every leg or every domestic flight since this incident on November 11, 2011 . I neeoked at my Information, four o~ snared my lnformabOn and a fifth was giving a briefing lo check my pl\ones and eleC1t0nics!!!! I understand that CBP and Homeland security !las the right to deJay, detain and screen travelers and to check their belongings, but I believe having personal information shared by every member and keeping a traveler with no explanation for over 5 hours with after a 20 hours flight is against any human right I was not offered any kind of explanation and I had to ask the officers for a phone call 10 notify my family lhal I am alive aod detained by Ille CSP, as ii dl(f not mailer what was my stale or my health condition I am certain lhal I was treated unfairty and was dfscriminat&d as the officer \vho lead me there could not comprehend the fact that there are American C1lizens who are bom in the US and speak with an accent due to their heritage or where they grew up. I was treated not as a US Citizen who was bom, live and WM. in the US. but rather an Arab who came from Jordan aOO should be bolll~ I realised me to stand aside and wait while they inspect more passports because they needed to take me for further screentng. J was later accompanied by two officers to the but I need to know why I was detained and screened. baggage claim area to retrieve my checked baggage. While waitillQ for my luggage, an officer asked me question.s relating lo my travel Why did I travel and where I went? Who I met aod what activities I engaged fo while abtoad. Officer wanted to know what I do for a living, my educational background, my family, my wife, friends, and or~anizations to which I belong. My two cellphones where taken and inspected. and my carry.on lugga99 was g iven an extra screening. I did not find my checked in luggage immediately. It was later found by Turkish a;rtine staff. After all ttige questioning by the officers. a phone call was made before I was released. Why I was detained wa~ oot revealed to me. but I was c:ilven $n information $heet to make ttJ1 s Of')lfoo inouiry, On Sept. 23. 20121 went to Vancouver International airport to fty to San Francisco for a customer open house in regards to plywood products imported into the U.S. from I am attending the Seahawks football game this Sunday November Closed 1117/2012 12:00 AM for more than 18 hours at one time and missed few flights in Ottawa alld Dulles international airport. US customs agents seized my laptop. I had to contact local FBI agent to get my laptop back. I drove 'o Canada last year and again I was detained foe more than 10 hours by the Canadian authorities and the CBP. I was asked inappropriate questions and one US agent told me to go back to my country. As far as I'm concerned I'm an American citizen and I shouldn't be mistreated. I can't even Hy domestically without going through a secondary security screening selection (SSSS). I missed so many flights wtiile trying to obtain a boarding pass. I can't print a boarding pass on my own and one lic:lany, I was selecteg 'wice. during re-entry, I missed my flight because I couldn1 get Ille boarding pass in time, on Boston port of en1ry, 1was security, appreciate their effort to keep us safe and bod they took my laptop. eamera.cetl phone inside their office for further screening. But I feel like I am being profiled because of my national origin and religion. I just want to know if any thing can be done (even on my behalf) lo solve this problem, offshore svppllers. I also planned on visiting other plywood distrlbubOn customers in the same area. For the open hOuse I had a tabletop display with atiendant samples from overseas suppliers. I also had some samples from an Amecican mill that wanted us to djstribute their product in Canada. When reJ)g. I'm a lways wearing my uniform and this insults me in front of my COiieagues especially that the officers never found anything against the law in my bags°' my electtonic equipment. Also it costs me a lot of money because the crew bus leaves before I'm d one and I have to lake a private taxi and pay for it TSA000866 (b)(6) I am a Canadian citizen and I have been a resident of Vancouver, BC-Canada for the last thirteen (13) years. My employer, Critical Systems Labs (CSL), is duly incorporated in the province of British Columbia. I have been employed by Critical Systems Labs since July 2006. CSL is an engineering oonsuttancy that provides clients with OX4)ertise In th& specification, anatysls and vermcation of critical software-Intensive systems. CSL nas earned International recognition for Its expertise ln a variety of tcchnok>gicany advanced domains including automotive systems, rail signaling, high-energy physics, defense and medical devices. In October 2011, my employer. CSL was contracted by McKesson Medical in Westminster, Colorado, USA for ttle provfsion of training servioes in the area of safety risk managemenl for software·intensive medical devices. McKess0<1 C010tado selected CSL beeause CSL. has been providing similar services to Ille brancil of McKessoo Medical Imaging In Richmond, BCCanada. OUr rote was mostly to help transfer knowsedge created in this Canadian branch of McKesson to another branch of McKessoo. Given that CSL had helped create this knowledge foe the Canadian branch of McKesson. it was a natural follaw·on or our wont in Canada for CSL to be asked to share this knowledge with other branches of McKesson. This c0<1trac1 included a series of presen1<11i0<1s on this knOWledge in Ille form of a 2-day lfaining ccMse on site in Westminster, Colorado. As part of tllis contract, my employer assigned me that task of presenting this training course In Cok>rado and made necessary travel arrangements fot me, e.g., airline rnservation, hotel reseNatioo, rental car reservation. Therefore on Tuesday, October 11th, 2011 I intended to travel from Vancouver, BC to Denver, CO to teach the training course. My travel plans included a flight departing from Vancouver lntemati0<1al airPOrt. The planned dur.i\ion of my stay in C010tado was lllree (3) days. I thOughl I could enter the USA thfOugh the 'VisUor for Business• type of visa (Bl I betleve). The US et1stom officer at Vancoover lntematiooal airport rerrn1H1 my 5il1rang~ and asked mo further questions that have been fully documented in the 'Record of Sworn Statement in Administrative Proceedings' Event Number (1.., \ ( t(\ did not have any documents from either Critical Systems Labs or McKesson Medical with me on that day to justify this temporary visit to the USA. The custom officer concluded that my business visit to the USA required an immigrant visa. As a result J was dooled entry to the USA slnce I did not have an immigrant visa. Following this failed attempt to enter the US for this business purpose. CSL and McKesson helped me to put together a package for a non-immigrant TN Visa application. I received advice from both companies regarding this TN application package The NAFTA oocupation that was selected for lhfs application was 'Computer System Anatyst' because this appeared to the best match amoag the options ava!lable with the nature of work for CSL On November 4th, 201 1, I drove from Vancouver, BC to the Peace Arch border cros..o;lng between British Columbia and Washington states. I intonded to apply for a TN visa that would then allow me to conduct the training session at McKesson Medical in Westminster, Colorado. The US custom officer reviewed my application package and told me that the visa I was applying for would not allow me to perform the training services that t intendet holiday trips. attending conferences ru>d f0t night connection purposes (b )( 6 ) CloSCI I get picked for extra screening by TSA with all my carry on contents unpacked and checked and I'm Patted down to be cleared. CloSCI distressing experience - 4 hours waiting for clearance and belongings inctuding electronk:s (camera. iPad, iPhone. Nook). After 4 hours of screening. I was asked if I had child pornography and fnspectors proceeded to search from other government agencies, without knowing why I was being all electronic items for images which none were found. subjected to such searches. I atrlved on Delta Fllgh1 109 on 12 November 2012 from Madtid Spafn. As atways, I was sent to S&C01-.dary examination. During this examhiatloo I was approached by 1. Sinoe there was a "travel alert* on me. tnere was ample time to Ck>sed three "agents,"' one of which was agent~f ICE. I was sequestered with the three agents and interrogated. Many questions were irrelevant and I declined to answer have a forensics expert standing by to look at my equipment. 2. I am them. My personal property was out or ~ during the interrogation and I protested lllat I did not like having my credit cards. etc., out of my sight to no avao. My not at all happy that my personal property was examined oulSide of ol&etronics: camera, moblle phone, AndtokS tablet, TomTom GPS and Kodak Playful camera woce detained Md I was given a receipt. I asked Agent~lf there was my presence while I was being Interrogated In another room. 3. Thesed 121212012 12:00 AM recognized w ith International awa,rds such as CaJvin Lecture Award for promoting best eng;neering pracl>CeS across the word, Ufa FeUow American Society of Mechanical Engineers from lhe age of 46 and Fellow in the canadian Academy of Engineering (the sister Academy of the National Academy, NAE, of Engineering in Ille US). I have been wotklng in Canada for mote lhan 15 years and have regularty visited the US. as a matter o f fact; I have been approved for the Nexus card as a ll\lsled traveller In 2010 On Ma~h 13, 2012, my name was flagged when I crossed the Canadian.US border from Toronto Airport and J have been asked to apply for a visa. I highly respected the process and I followed ii I fully understand lhal the security check must be conducted to ensure a safe society f0< au o f us. But I am feeljng that the current process, which is in the eight month, is preventing me from oontributing effectivety on my tectmical professional actives In lhe American Society ol Mechanical Engineers, ASME. and Institute o f Electrical and Electronics Engineers. IEEE. Also, I missed my contribution in the current product and technology develapmenl of GE in 2012. Therefore, my ror contribution was limited only two patents applicatioos. J hope that this matter can be resolved as soon as possible, so I can continue my adding value t.o GE and Ille engineering profession, 1appreciate, ii you can help me and clear my name. n November 11 , 2012 f arrived at M IA Airport w ith my partner, ~ a U .S. Citizen, for vacation. Both [2i32Jand I passed through immigrations. separately, ul with no ;ssues. Passlng through customs, I was shullled Into secondary screening, haok forward to any assistance you can g ive ln this matter. Respectfully submitted, f b \f6 ) I I did not bring wieh me papeoworl< that shows my worlase assist to clear me from secondary scgs immigration. Th.an.ks. nd ~alvzed it using a devic~ . BP treated me in an abuslve or coe~ive manner upon my last entry at Los Angeles International AirpOrt. 1arrived on 1211012012 at 8;30AM on American Airtlne Oighl 70 from Tokyo lnto LAX and was met by two CBP agents a! the Jet way. They escorted me to an office where t was Interviewed and searohed by the two CBP officers. hey took my laptop computer anr nhone tp r ake oopies of the files and records. I then waited for another 45 minutes until Agent I / h )/ 6 ) horn omeland Secunty Investigations_ __ \ _ _ showed up. He Questioned me for 45 minutes asking me very-personal questio~s about my life, and laler utned me back to CBP. It took another 30 minut es untl1 they brought back by belongings an<' escorted me out 1JSt like every time I return to the U.S. from an international country, I am subject to secondary inspection, interviewing and extensive searching of my belongings. This I would like 10 know Why CBF> and HSI treated me in this manner, 'ji!\°0;:;00000 ime was a bit different, as I was rehJming from visiting a friend of mine in Paris for 10 days, two homeland sect1rtty officers were waiting for me as soon as I got off the lane. They guided me to get my luggage before they hltervlew me. I must say that all th.& officers that were lnvol\fed In lntetviewi.-.g me 0t searching my luggage were ery nice and courteous. I got interviewed, my luggage were searched, my laptop a:nd iphone were rakon for a 1·2 hours for electronic media search. TSA000868 (b)(6) SINCE I WAS WAS CHARGED WITH RECKLESS ENDANGER 2, FLEEING OFFICER 3RD, AND RECKLESS DRIVING; AND AFTERWARDS THE CHARGES WERE DISMISSED IN COURT AND INSTEAD I WAS CHARGED FOR FAILURE iO COMPLY AND FAILURE TO YIELD TO A TRAFFIC CONTROL DEVICE TO WHICH I WAS SENTENCED TO A FINE, I AM SENT TO ADDITIONAL SCREENING WHEN I GO THROUGH PASSPORT CONTROL. THE COURT CHARGED ME WITH TWO TRAFFIC VIOLATIONS, I Clossed 112212013 8:13 PM' Closed 112612013 9:27 PM' the Pacific Border C<0ssing (Trvck Crossing) on April 11, 201 1, for our first US hOartone-Frankfurt with US-Airways. In Frankfurt I received both Boarding Passes- for the Inbound and outbound flight and I also had a confirmed hotel reservation for tile night in Charlotte. On my Boarding Pass to Charlotte I had "SSSS". After passport oontrol in Charlo tte. f was asked to follow 2 offioers in their offioe. They opened my lugg age, looked in my mobile phone and my laptop. They asked me things like: "Have you ever boon In Syna?" or "When was your first Visit in the USA ~hat have you d one during this thne?" They took plctutes and hand-prints o f me. Afler some hours they stamped my passport and wrote: "Escorted back to plane byl.LhJNO one o f the officers explained my why thts screening was happen and I was not allowed to phone the German Coosulate or Embassy! I movAd to US in 1990, and been US citizen since 2011 and currently working a t one of the la1ges1 \'later u tility as an IT executive. In the last 20 year I have been travefin·g Since. I with my family are planning lo travel overseas in the middle of Ck:lsed within the states as well as overseas for business and pleasure. Recently years I have traveled to Asia as well as Europe for business and never had any problem either the Marcil, therefOf e I humbly request that you kindly expedite this leaving US or coming back. Unfortunately my most recently, !rip 10 Pakistan in July 201 1 was not a present experience. On tills trip decided stowed-over for few day request, f po$Sible. I hope lllat we do nave 10 go tltroogh 1his ,transit In Saudi Arabia to perform Ummra (Religious Obligation. paying visit to holy shrines). On June 2$, 2011, when I arrived at the Regan alrport, Wash\~ton, DC to experience again. Thank you very much In advance fto your help In catch my connecting flight to New York, I was identffied as one of the candidates for secondary security screening (First time in my life) and had to wait for a long time this matter. before permission was granted for me to board the plane. Same process was repeated a t all the connecting airpor1s and I was always the last person to get on the plane On July 7, 201 1, I was schedule to leave from Islamabad, Pakis1an airport to get baek home, US. When I arrived at the Islamabad airport, I was denied the boarding and told that clearance has to be granted from US before boarding pass be issued to me. I waited patiently f0< hours and hours and now it was getting closer to the flight time and I still did not have my boardfflg pass. On the other side o f AUantic, back OOme my wife, who was pregnant and expecting del.ivery of our second C;hikS in few weeks, was waiting and worried why I was denied lhe boarding and thought what If ca1\.00t be with her in the delivety room was unimaginable. At the end after waiting for a long time, I was granted permission to board and the plane left for Dubai. At Dubai not only I had to go ttvough the extra security screening a t every security check. \/Vhen I was seated in the pfan. the staff approached me as asked to hand-over my Passport and it was brought back to me only few minutes prior to the take-off. On July 7, I arrived at •he JFK aJrport and was greeted by two border proloction officers just o.itside the plan door and wa.s escO USA, Including Ruidoso, NM, New York, Connellcut, Las Vegas NV and the 17{,Vay on. This was his first t•me in the U ~ a wonderful time vlsl1ing but upon returning had a hooible experience with CBP at the Presidio TX Pon of Entry. purchased a ticket with Transportesl.1.hl!..6.J feaving Ca.rtsbad NM on 07/1212012 and to arrive in Chihuahua on 07/13/2012. He has a business Uiat he has in hihuahua Mextco and needed to return. Upon arriving al ~ · io Port of Closed 2/15120131 :27 AM Closed 2/16/2013 5:16 PM Ck>sed Whenever Im coming back to US from an international destination, two US Immigration officers are always waiting for me on the gate of screontng (As the case in past 6· 7 years). Same thing happened in my flight back from Sacramento to Houston o.n Sunday 211712013 on US airways This happens au the arrival and escort me to the immigration center where I spend 1·3 rime in my domestic flights. !lours (As the case in past &7 years which started with 5-6 hours). Alt 2/24/2013 3:28 PM Entry and prior to ent i questioned by visltng us and M •I was returning his 1-94 (3 mths ea~ier as was to be returned In Sept 20t 2)as he was lnf0g him he d1dnt WOii<. During the lnterrogaOon) ~1' him he helped us with some painting and the officer lhen told him he had oommited a crime by W<>fklng b&cause he had accepted a small cast\ gift my at er a gave him for helping us paint. This was a g ift o f appreciation and absolutety not a payment for any work, as he did not work at all while here. Tile CSP officer then detained Jonathan and coerced into admitting to w0<. in Sept 2012 and have had no respo1'lse. This ls dea~y against civil rights and 1mml9ran1 rights to treat someone like that and make them lie. It Is ethically wrong. ~aser Visa was ~ncelled and taken away. We then put in a complaint with CSP and asked to do a internal investigation of this case and recieved response from Officer Balerf to p rocei d with a redress thru OHS Trip. We request ttiat his visa laser not be cancelled as he d id nothing w rong. On the contrary the officer d id do wrong by ooercing fh. \( to lie if not he \vootd go to jail. We ask for yoo assistance and attention In this matter as ft Is greatly appreciated. b£~~~) I My husband,I had fifed a redress letter on January 22 of this year outtJning our probtem with ccossing the border into the US. His assigned control number 1s 2168/ ~ hoped the redress process would i!'lclunal freelance wont as writer and photographer. Nothin; about us should signaJ any kind of risk by auow;ng us to visit family (now urgent) in the US. We respec~ully reques1 that tho ban oo our entry be lifted. Thank yoo,I _ b \1 6 ) I I was traveling from Houston,TX to Sacramento,CA by American Airhnes on Friday 211512013. and was llOt able to print my boarding pass from home (been the case for the past 6-7 yoars) and after prlntlng it al tho airport kiosk, SSSS was printed In bold on the boarding pass (AS the case In past 6-7 years) and was chosen for additional my personal items and belongings get searched, my phone and e lectronic devices are taken and I dont know what happens w ith them o r the information on them and I get asked same exact questions ev~y time then the officer hands rne the regress form. I filled 1t here on November of last year and stJll dld1l t ge1 any response. t r&oelv&d an e· mail that my request was processed and when I entered my ~ress number, I was !Old tha1 I should receive something"' the mail but thls dldnt happen as or yeL Thank you tor leltlng me know wha1 should I or Shouldnt I do to change this sftuation which causing, is causing and oontinues to cause me and my famity great discomfort, lnconvenleoce and frustraOon. Thank you so much for undEK'Stand1ng and fot expediting my request I have been IM ng in USA since 2001. Every time when I have to go out o f USA or come in to USA. I have to face additional screening, which always causes me and my Please oote that I and my family are extremely law abiding citizens farnily to miss the flight. I have been screened countJess times during my international travel and every time we have missed the ftight. My family (my wifel It.. \ I c \ l and love this country USA as much as any patriotic American. The C&osed and son) and myself have to go through tremendous mental torture during this process. Note that twas travelling to Canada on a vacation with my ramily on May 25, 20t2 travelling e>(l)Onence IOI myself and ~~ ram1; (my wireCZhSJ and coming back to USA on June 7, 2012. At the M IA airport as J was boarding the flight I was stopped along with my family and was told I have to go thcu additional c::a3Z)and my son now 4 yr old~ t \1~ lhas been getting screening pius I will miss my flighl I fully cooperated with the authorities. however, note that w e had to sit in the room for neal1y 8 hours with my 3 yr old son. Eventually in horrendous. Ptease note that I mY3mF fiave always fully and the morning at 4 AM they cleared me and my ramily. However, they did not immediately return my electronic media (2 laptops) and after appro,. 4 monU1s when I received unoondi6onally cooperated with authontles 10< the 1as1 many many an them, they were broken and whoo I dalm&d the damage, I was denied the compensa1ion. Similar addltronal screening happened when we were comJng back from Canada years. We want to uavel without this pain so that ou' rravelllng plans on June 07, 2012 and missed our ftight. This is just one jncident that I have explained. I have been going lhru this o rdeal every time I go out o f or come into USA do not get messed up due to additiooal screening. Please conslder the ract that my ramily and my additional screening has been happening le>< many years and we have ALWAYS folly cooped my wifes name from the addit.lonal screening tis.t Ttian.k vou._ TSA000871 212412013 9:07 PM (b)(6) On December 12, 20121 was traveling w ith my family from Venezuela to Fort Lauderdale making a stop in Aruba, after I had placed my hands on the Device the I want this jssue resolved at once, is a very uncomfortable situation Clos6d immigration officer start asking me the following questions; Have you ever had any problem in United States? I was totaUy surprise from the nature of that question, and and one more lime I have not committed any crime here or anywhere my answer was No Since t never had any problems ln United States nor in any other countries. The immigration officer told me here on my computer Is showing me that In the 'WOl1d. Sincerely Irene Mora you had a problem I reply back to the officer telling her No. I have no1 had any problem on United States The officer asking: Have you tried to stayLilegally in the United States? My answer again was No The officer ask; Have you ever had any kind of problems with the United States Polioe? I was shocked by the Immigration officer Qu~0, and just after I began beillg stopped, deleined, ~arched, etc., I was given a place of plain wl\rle paper )llWSCBP Agent f 'h \ f ,;\ Mlh lho hand wrlnM name n II and 1he coll phone number,! t t..v '"' ! and told Iha! I woukl oonllnue 10 slopped unlll I spoke wilh Lil>l.l(Special Agent ~f the FBI) I phoned llim that very same morning and while i had been up ~u night and still had a 3 hour drive home to contend with I still made arrangements to meet with he and his partner at MIA International Airport later that same day. In my "1ntervieW" with them I was told by Special Agent Beck tllat my name kept coming up In his Investigation Into some Amarlcan Alrlioos crew members as someone WOO predominantly flew Americans Deep South routes, that he was investigating an electronics smuggling ring invoMng AA Flight Attendants who ffew these routes, and he also asked me to tell him whatever I knew about such a ring (wfljch was then and still is nothing.) I told him then that all I know are rumors. That I had never been asked by anyone to pa,rticipate in such a thing and that I do oot know anyone who does sucll things. Agen(filaslwed to use any mobiJe devices. So it was a very stressful experience for me and my husband. When I asked the officer what was a problem and why it happend to me tor the second time in a row. he said, I had some note on my record from SEVIS whi_ch requires additional screening. As soon as we got home, I ca.fted SEVJS and they didnt find anythtng wrong with my recotd. They advised me to contact OHS and file a redress. I hope you win be able to find out what is wrong with my record and will be able to avoid this stressful trips to a screenin room in future. I a reciate our hol very much. ti you have any additional questions. do nol hesilate lo oonlact me at any time, Thank you in advance, ( b )( 6 ) Clos6d 31181201311:10 PM Closed 3120/2013 4:30 AM Closed 312212013 4:48 AM Closed 312612013 12:16 PM f 'St In 2009, while I worked lot MlctOsofl, I had a !rip 10 Adanla for which I needed 10 apply for ESTA. Dvrlng ll11s appllcalloo I us6d my arrow keys on my keybord as lho S<:tol ~ Thank you In advanoo. I will travel lo !he USA UP<'oming summer, function of my laptop touchpad was broken. With filling in the (crucial} Yes/No questions, apparently the last question switched to yes (this is what was told to me) , causing from July 4th until Ju\ 25th visiting the West Coast (LA. SF. etc) my ESTA application to fall. Ever since, every time I travel to the USA, Im being seod lo a ~oond ~reening area. As I haven! got any vlolentlclimlnal background or Best regards. I ( b ( 6 ) I anything that my cause that I would not be allowedc to &nter the USA, I do get the approval every tJme. but it would be- much m00nal business developer and Ihis affects my efficiency drastically. recommendations from two supervisors in Denver and LAX. MS. I Qa )~Sid f,TSO gave me a special card for- LAX airport and war o r oco I v '" tact you. 1 1... 111 srso also fifed recommendation and gave me a special card to contact TSA. All Denver supervisors know rne and have helped atl ttie time to expedite th9process. _ .__ . _ _ When re-entering tile US afler lravollng to tho Hajj pilgnmago I was met In the tunnel by CBP agents and they took mo to a holding room. This is tho 3rd ot 4tll time this Would like to be able to travel wltllout being subjected to has happened. I was detained for 4 and a half hours. I was questioned regarding my travel. my occupation. place of residence, why I traveted. how much money I traveled unnecessary detainment and questiooing. with, my travel activities, etc. My electronics were taken from me including my iPad and iPhone- and later returned to me. At no point during this entire process was I told why I was being detained. All my luggage was searched tllrough by CBP agents. I was also not tol~ how 1009 I would be detained, whotller I would make my next flight or not. when I would make it home. I had no way of contacting my family in Oklahoma City to update them gfven my phone was taken away. For the las1 ten years I w0d termfoal. I was not asked many questions. The police took my prints and I was held for about 3 hours before being released. The police kept my ba9 and the knuckles. I received the rest of my belongings in a plastic bag and had to walk back to the airport terminal building to get a taxi to return home. I re<:eived oo information from the to nor did I Intend to board a plane°' cause harm to anyone using the bottle opener. The ease has been dismissed, and I would sincerely POiice except a notice of a court date in Queens. My employ$$ law firm, Davis and Gilbert. wrote a teller 10 tile Queens County District Attorneys ~ain tho appreciate u.s, Customs and Border Protections assistance in matter. The District Attorney Queens County dismissed the matter prior to the Crimfnal Court Arraignment and sealed the records. (Arrest number~ Arrest date clearing my record to avoid secondary inspection each time I travel. I travel frequently in my position as a "Creative" with 711412012) Wieden+Kennedy, Inc•• a globally recognized advertising company. Upon issuance of a Redress numb8C", rny attorney will e-mail support doctJments, including a letter from my employer. a copy of the Jetter sent by my employers law firm to the Oistrict Attorney, and the notice that the arrest was dismissed. I am oow a petma1lent resident of the United States and have passed the refevant criminal background checks as a condition of that process. Thank you for your time and efforts on rny behalf. The past experiences were a typical pat downs after taken off several articaJs of clothing: shoes, belt and coats. Afso tile laptops had to be rearranged. I have also had body scans that coukt have radiation or something bad for humans, and sprayed on my hands and harms by a bottle with an unknown liqukl. UnkllOwn to my. Lasl I am a content member of America, who loves the country as much as the people in it. Even the ones some dont want to love, unless of Closed oncounte< I lhe victim taken off night 1247 because of a prank call or •bomb hoa•"oo the 09.06.2012 my birthday white attempting to come visit family. FBI, AnU4errorlsm course Its a da"90r for them to Ihle amongst us. Wlth this application I task force, Home4and security and SWAT all played important coles of quickly and somewhat safely of flight 1247, 1sustained small bruises .. They kept me for 2 or 3 hours would also like to sharpen mysetf awareness in a situatioo where I hands cuffed withool food°' water iusl to be enlightened there was major error in tile message brought to PHIL airport security that morning. EVEN WORT they wr e can assist in not only our National Se<:urily. but beyond our not suppose to mention my name. to any media or anything and somehow that leaked. Im not sum from Medias connections but prntty position FBts Officer mentioned my name in an interview.. Homeland. The World is a beautiful place to share. and USA is where Ill probably reside most my life and maybe die he9 to Lebanon. and Ulere had been some problems in Lebanon a1111e time. Another thing 1ha1 made the security officials suspicious 1s that I had some electronics witll me from school projects. They were mostly concerned about tile quadcopter that I took with me to Lebanon. We /1 ) 9 o~ to Tulsa I entered with no ppefully I will not encounter the same issues. I have been in Ole Merchant Marines for 13y{s.On 3125113 Our ship called the Green Dale an auto carrjer came into port in Vancouver Canada to deliver some cars.When Canadian Cus1oms came aboard to Clear 111e ship they searched everyones room.I was asked about my hard drives.I was asked how many movies I had.I told them 111a1I did not know because I had not been thru them all.I had about 11 TB worth of info on these drives.They spent several hours going thru only part o f them and I was arrested and d etained by Canada fOf 24hrs then they deported me.I was oot charged but they kept all my electronics.When I came home I went back to work on another am afraid to go to work.P1ease If you feel the need to search or investigate me go ahead but please not in my place of work.Please ship called Ule Maersk M0<1tana.The ship went from Houston TX to mobile Al.When we pulled into port in Mobile on either May 3r9 singled out and harassed in my place orworlcl now large men that looked and acted like something straight oot o f Amo&d Schwartz,negger tecmtnator movie.I was called to the captains o ffice and infront of my cr«W I was singled out.The chief mate came w ith us to my room where they demanded that I sign a coosent form to look at my computer.tMy went thru the Whole room and all the oontenls.Theydemaoded I remove 2 pad locks from a cablneU explaineoking then just left not taking anything with them .On Ma_y/26113 aboard the very same ship 2 Customs o fficers came on when the ship came into in port Elizebeth NJ.The Captain came on the pa asking everyone to come to the captains office to clear customs.I was one of the first ones up there and t was tokl by the captain that the customs wants to see me last.I was not allowed to leave customs sight and all the crew was com.ing up to dear customs and I was made to look flke I had done something bad infront of my co workers.I mean I was made to stand there like I was 90in9 to j ail Everyone was asking me what the hell is going on.I was really unoonfortable When all the crew cleared customs I was asked to come tnto tile captaillS office then the customs made the captain leave his own office and shut the office d00t.I was asked quest1011s rnciudlt19 If I was a male or female and if I was surgteally altered down below.They said they just wanted to be sure they had the right person.t told them I was going home today and that my suitcases are all packed.they again infront o f every was taken to my room and searched unpacking everything.all the wtiile the vessel has been delayed you got about 9 crewmember wainng at the gangway to board the ship and about 9 people wailing to leave the ship.I mean everything was at a stand still while customs is busy with searet11ng my room cind asking all their questions.The 2 customs men kept askmg me If ttiis was au my stuff severaJ times.They then once they went thru everythjng left the ship.I am 41 yrs old with no criminal r&COfd.I have been married for 21yrs and we have a 20 yr old son.Because o f work t travel all the time by plane and ships.I am very concerned that I also will be singled out by customs or screeners at the arr port causing me to miss my flights and oot even make tt to my ship m lime before tt goes back to sea.I would be stranded and fired for falling to turn 10 for my ship.I am afraid the constant searches is goi1>9 to cause me to k>ose my Job.I did not know what was on all too hard drives.I was always trading hard drive-son the ship it Is a commoo pradlce.I did oot think anything of It I have been a seasonal visitor to CalWoroia In 0d with at least five I th\ I Ck>sed f bV 6\ My name beforeJ l -reddress CloSsives. After more than 2 hours they said I had not but I lost my flight and only late l ezi.3:Z]under old name many years before I gel gloOOJ entry and could get another flights. They could see I was with Jesus the rnovle 8Jld many sermons and my Bfble. I hope that never happen again.10 had already gJoba1 entry. new permanent card because name changed) I get married again passport and petmanent resident card and Texas Drive licence. Secondly. as I am 1K at United, the TSA system doesnt allow me to make my check in onllne and the i'7t~7:1sband passed away to pancteaticcancer In 612007 worst is I cant be ill upgrade list (business first as I gave miles and co--paid)and I cant be in stand by list After my check in it says : the message says -YOU ARE NOT United told e that my name doesnt match with TSA an CHECKED IN". Moreover :THIS IS NOT A BOARDING PASS". Even calhng UNITED 1K tlley cannol help me. My name,il!.!D.¥.li.cke1 comes cant understa.nd if is because I didnt renew Redress name after gel f h \( ,:;\ ~y Brazilian Passaport / 1-v 6 ~ " !resident card lLJ..:).J'.surnam&) anc!(lhl](glvoo name)# married, because UNITeD has my name as you can soe in my tickets exptres3/U6122 GJObai entry f l- \ft:\ Brazma and p~~e at unfted.com Please help me! ~K I fJi'(f I c;; (h )(6) Unilecated In 8rwyn {PA) and I often travel there to meet upper management alld report about the EMEA regkm. Most of the times I travel with some other members of my team and In the lasl 3 trips to tile US J have been pulled into secondary scr&ening which made me stay for more than 1 hour waiting until the officer cleared the passport aod gave it Ir "6' 7/2212013 6:01 AM oaek to me. In all the cases no additional questions were r0tmulated which made me ask the officer the last time why I was repeatedly being screened twice and he noted that due to my common name I was sele<:ted. I woulere whO are probably walking right by you who you does for a living. I was asked why we "had so many laptops". Enough is e-nough ... I am NOT a terrorist or a drug dealer. If you have anything to ask me, you know exactly probably need to be stopping. where to find me. Please useyour resourc~s for the.real threats out there. Th_a nk vou. Color is commented on my Customs Declaration Fotm by the main Immigration coonter officer) taking aboUt two 10 three houts to ba checked out resulting In missing my received my M. Sc. In 2003 from OU, Norman, OK, • enrolled in the connection domestic flighl Ill May 2013, I have scheduled an appointment with and visited the USCIS Office in Fairfax, Virginia. and explained the situation and extended Ph. 0. Program since 2004 at UMD. CoHege Park MO · received my my concerns to the officer who has cheeked ao has been done In May 2013. A1 the last arrival on June 291h, It has been the worst, most offensive, and different than the typical ones In Jacobs Engineering (one of th& top dvee Engineering and Project the previous arrivals since I have started to be secondarily checked, as I stayed for the secondary check for almost 6 and half hours (in between wllidl I have seen and Management Consultancy Firms in tile US of a headr arter in CA talked to the otfioer handling my pass.port for a maximum of 20 minutes) resu1ting in a major inconvenience for my family in the US and mjssing few scheduled website; www.jacobs.com) s~noe May 2008 as ;h)(~'\ IMy job responsibility job obligations and respoosiblh1ies 1s requ11ng me to commitments, In addition to luggage and persona.I bek>ngings abnotmal detailed search and check including my offic& laptop and project r~ated documents, questloos about friends. college mates. or coUeagues of certain nationalities living or working in certain statos. Please Set me know of what is needed to be done to cfear the situation be one of Jacobs management representatives in the Middle East Region specificalty United Arab Emirates and Saudi Arabia wfiere I and smoothen my arrival as it has been before 2012. I really aweciate your understanding. manage and am Jn charge of som& of Jacobs significant ptojects, and. acoordingty. tequiring me to frequently fly back and forth from and lo the US ancl be present in the Middle East as needed for the assignments. I· al TSA000875 (b)(6) On Apn12, 2012 1attemoted10 enter the Unrted States at Chicago-OHare Airport (Chicago, IL) Df1 a valid F·1 visa Event Number was I f b \16 ) f l-,\ ( t;\ I When' arrived at 0-Hare, I had a vahd Employment Authonzabon Document rece1p . My file number isl based on ~b)(6) Ithe ptional Practical I should not be subject lo INA 212(a)(6)(C)(i) because I never made a Closed 713112013 2:40 PM misrepresentation to a U .S. immigration official. I had a valid F-1 visa Training (OPT). and an employmen1 letter from my OPT employer, CyberThink Inc. I was taken 10 secondary inspectloo, and a CBP Otticer opened up my laptop and EAD to wotk ror my OPT employer, C)'tlen began performing IT serviees lo< them on behalf or CyberThfnk. The resume t presented to Ille end-clients did <:ontain fatse inf0tmation. The CSP Officer then said that I was Inadmissible to the United States pursuant to Seclloo 212(a)(6){C)(1} of the INA for mlsrnpresentatioo and fraud, and denied me entry into the USA. He had me withdraw my application for admission, and then canceUed my F ~1 visa by stamping Application for Admission Wrthdrawn on the visa and in my passport. legrllmate resume to apply for the CyberThink job and was hired based on my actual experience. When asked about the endodients. and if t woutd have my job rf I did not use a lake resume, I said no. t meant I would oot be providing servtoos for the end.cUents If I did not use the fake resume. But I would still have my CyberThink job without the fake resume. twas supervtsed by and paid wages by CyberThink during the OPT period. At OHare, I was re-entering to resume my employment with CyberThink I previoosly submitted a OHS TRIP. cootrol numberc:a::s::z:Jon Dec. 10, 2012 Ille CBP sent me a letter confirming that a CSP officer determined t was Inadmissible when t arrived on Apr. 2, 2012, and that I would need a waiver if I wish to return to the USA. I apphed for an immigrant visa as a derivative of my parents. and the U.S. Consulate denied my visa, because t have a misrepresentation finding in the system. I tried to explain to the Department or State, but Ille DOS stated on May 8, 2013 ll>at consutar ofrioers a1e not allowed to look behind a OHS finding, and that If t wanted to address Ille factual basis or the inetlglbitity finding t should submit an inquiry to OHS TRIP. I request OHS to review my case. and re-adJ1.,1dk:ate my inadmissibihly finding to remove the mlsrepresentatloo finding from rny reool'd. 0n Aptll 11, 2013 around 4:30pm or so, my boyfriend and I were d~ng home from one Ofour frequent tnps to Toronto when we were told to pull over and go into the 1 My boy:frlend submitted a comptalnt regarding lhfs lncldent over 3 Closed office for screening. We drive to Canada and back quite o ften and have been doing so for the past 8 years so we are use to the usual questions and procedures involved months ago but when we check the status online, it just sayswhen crossing the border. However. while we were sitting in the office, we were approached by an agent who demanded us to tell him exactty everything that was in our processing and mentions a possible delay due to incorrect car. We lok1 him we had our clothes, laptop, ak>ng with other pel'Sonal borongtngs, and a variety of grocery items we had purchased at Korea Town. We had a trunk full of inf0tmatlon so we are submitHng It again. Since then, nothing nas groceries and showed him lhe receipt which showed everything we had purchased. He then le ft and came back a few minutes later, visibly infuriated by something, and changed and we are told to pull over for additional screenings each started to literally yell at us demanding to know why we had lied to him. He accused me of lying for not mentioning the 4 tangerines we had in our ffont seat with a bottle of and every time we cross the border. In addition, I was subjected to a water and some other ChOOOlate snack.s. My boyfriend and I were speechless for a few seconds as we were shocked by hjs tone of voiee alld behav10r at which point the seoonda.ry screening at ttie airport on my way back from Bul9aria due agent asked us what we do for a living and asked us if we talk to peopte oo a regular basts at wol1< and why we couldnt respond to him right away. We tried to explain to to thi.s incident. him that those items didnt even cross our minds a.nd had he asked us directty if we had any fruits. we certainly wouktve told him. He didnt let me finish what I wanted to 81Y20fa 1:11 AM say and called me over to Ille main ottice desk where he went through my purse, taking out my wal le~ gotng U>rough every credit card, tD cal(ls, etc .• white letting me that I wMI be flood $600 for lying to him about the tangerines. Whal was worse was the ma1H')er and ton& In wtllch he conducted himself wt\lle he was telJlng me this. It became so bad that my boyfriend who was sitting about 25 feet away told another agent to ca[I over the supervisor to know why this agent was screaming at me and treating me that way. When Ille supervisor and about 3 oU>er agents came, !hey apologized and told us that we woutdnt be fined and we were free to go nghl away. Howeve<, we found out a week tater when we were drlvlng back from Canada that we were now flagged and that we would be subjected to additional screenings from that point on. It is our belief that this agent who l'\arassed us during that incident had either a racial agenda (My boyfriend is Korean and Im Buigarian) or some alternative motive to treat us the way he did. I cant understalld how an agent with common sense would accuse 2 peopt-e who frequently cross the border and have crossed the border without any problems over the past 8 years of lying about 4 tangerines. As my boyfrit;ind told the supe1Visor on the day o f the incident, please review the su1V&l1Jance video. We wooJd be truly surprised if this was the first time anyone as oomplained about this agent. I request that a full investi ation is performed regarding this incident Time & Date: 3:45pm, August 4, 2013 P1ace: JFK TOll11inal4. Agriculture Search At the aforementioned time and place, I was directed by Department of Homeland Socurlly Customs and Boroor Patrol unidentified officer 1 to an agrij~J:~Jjarch because t was a passenger or Olght MS985 and had more than 1wo bags or check•d-ln and in specific Chief I t.. '\I c onduct I also r&qoest th~ luggage. After plr na my ~age through the X.(ay machine, Chief called for an additional invasive search oo one of my pieces o f luggage with unidentified Closed actionfnotations/advlsories ordered against me by Chief l!hlC.Jare ieved that there were plants inside. Unidentified officer 2 searched my luggage aggressively unfolding several articles of clothing and off'teer 2 as Chief f 'h \{ reviewed and removed. Thank you. returned Ille bag in a d1Sheveted state with my betoogings thrown outside Ille bag. Mer performing a thotoogh search, unidenbfied ofl'ocer was unable to locate any plants or any items not permitted for entry. I informed unidentified o fficer 2 that he could have searched my belongings with more care so tha · have to completely re· pack my bag and re.fold my clothing. Immediately, ChieCZhSZ}houted from a distance, we are just doing our job. I informed Chier ( h )( tfla1 unidentified officer 2 could have searched my luggage WTth more care so that I could have moved oo quicker from the search process. ChierCZi:S:Z)sh t c ss tr you were in Egypt, would you be able to even question the autJ'lorities 'here? I was shocked by the demeanor and discriminatory remark made by Chief as I am bom and raised walked over and United States citizen. I replied to ChiefC2i3Z}that the remark was out of place and that he should not be making stlCh remarks. Chie requested my pas~erated and handed Chier! t i.. \ I l my passport. He inlotmed unidentified officer 2 to perfotm an tOA and note agains1 me 11>a1 I was uncooperative. Chlel..Lb.lLJdlrected me to sit 11'l the seatln9 area while unld entlfted offioor 2 recorded my lnformation. As I waited, I obsorv&d another chief (unidentified chief 1) approaching the agricultural search station. I requested to s~ak with him regarding the Jncident. I identified myself to unidentified chief 1 and informed him of the inddent that took place. White talktng w ith unidentified chief 1, ChiefC2'hSL] approached us and oontinued to talk.- aggressivety towards me. Chief. ra:32]further noted that tho area was monitored by mi<:rophooes and cameras. As I was expj 1n·n9 j e remarks that ChiefC2!3Z)nade to unidentified chief 1, Chiofl.L.bJL.fn oted that he had the right as a citizen to make such remarks. Immediately a fter Chief I t.... \I stepped away. Unidentified ctiiof 1 was very sincere and encouraged me to me a and a valid Indian v;sa and unidentified officer 2 complaint. Unjdentified officer 2 walked over with photoc"p~~;; ~ytiUnited States Passport (Passport No. 1 1-.'\I c handed bat my pasr rt. I walked over to request Chle ame and badge numbor In wtilch Chief r i.. \ I ptood by glviog me his last name. As I w~t ked away, Chie / 1-.\ I houted in a patronizing manne< from now on, you wiU be seeing me every time you oome thtougll here. J ignored lhe remark made by Chief t h\( and continved to exit the terminaJ. I I TSA000876 814120138:4 1 PM (b)(6) I was travelling to Ohio from Brussels via Amsterdam and Detroit to Visit a friend f0< my summer hoUday. I was travelling under the visa waiver programme (ESTA). The I look forward to your prompt reply instant I got off the plane in Detroit. a uniformed person demanded to see my passport, boarding pass and US customs form. He made some sort of mark on my customs Closed 8/1512013 12:58 PM I entered the USA 98.00,01.03,06,08 unlit January 6 , 2008 1 was stopped at the migratioo ltne in Dallas airport connecting to Las Vegas Kl my way to visit electronjcs show I win like to fix this problem, because I have nothing to hide. Like I tokl Ck>sed callee calls. Quile Obviously, by !his stage I was extremely frighlened and starled 10 physically shaKe. The officers alliludes towards me were aggressive, hostile and very intimidating. I did try to explain that I was extremely scared - befng only 20 yeats old and experiencing the first time of travel so far from home alone. TMlr attitude towards me still d id not change. Once more, I fett personally violated by this. One of the officers then informed me that they were not cha.rging me with anything, however they were goillQ to seize my computer. I asked - Why. how is my laptop a threat to naliooal seourity1 • to which he replied: - do you want to be arrested? We can do this our way or your way; you decide - I replied • I do not want any trouble. your way. I was further informed that I was being denied access to the United States because of my lack of ties to my home country. I was then given a phone number to contact when I returned home to find out how I could reclaim my laptop. I have made this phone call and it once more felt that I was being very rudely addressed, whitst I was being told that I would just have to wait to receive a petition to file in order to attempt to have it returood. I was also told th.at t oould be given oo lime frame t0< this proced~re . As I am a university stUden1 and the taptop contains my work and passwords to my ontine files and bank account (and also represents a significant financial Investment), It is clearly imperative to me to get my computer back. Clearly, this entire episode has had a traumatic effect on me; not only have I lost a lmost a thousand pounds worth of travel fare; I have had to endure a distressing and alarming event; have had my laPtoP seited and above all, my gOOd name has been larnished. I am woilin91hls record or my !ravel e.xperience in Ille sincere hope thal I may receive some form or redress. again for U1e visa IM I was no! eligible to enler to USA on Iha! day, Ille immi9ra1ion officer also !old me !hat I could gel an answer al !he embassy In Panama, because !hey canno11e11 me why I am no! allow 10 enler In that day. They revoked my US visa and I came back 10 Panama. Then I applied again f0< !he visa and !he consul told me .you around here again. it seemed strange to him that I was at the consulate to apply for the visa again. They d id not have any infonnation about my case. Since then I applied 3 times. My last application was in December 2010 and I have plenty of emails where I always try to keep track of my case and they a lways replied that status is pending or l s i~tratlve process. ~ On 11122/2012 l£hlL6•..Jwas stopped by CBP al San Juan lnternallooal Airport and advised 10 fill oul !he ~rjriate forms for S150,000.00 In C3$h !hat he was b~ Kindly remov (h )( 6) rom being referred 10 Secondary Closed ined f0< dala extraclion. CBP Offic:erl f b\ (6\. ( b ( _ ) j f b V c(\ . nd fCE Officer ( b\( 6 ) . Inspection. He as n entirely invesligated and cleared of any illicil inlo !he Unrted~~e• ~~ones and lapl t t.."\/ c cell~.{.h MIA on 01/231 ana '\(6l} confumed tha 1 I uys and sells gold. There was no indicia o 11.Lh.J any illicit activity. Andetained items were returned. Upon entries at 0 811912013 3:54 PM acbvtty. /2013 / 1.-\ I &: was again quesllooed abovl lhe same subject mauer. On Seplember 30, 2012 my wife I lbV 6 \ lus passport #~ OOB:!:ZhlZ6J> ond 1I l bV 6 \ lus passport # ! ( h )(6 I DOB: t (h )( 6 ) t wer §O•h9 to H to eat an apple that we got from an airplane lunch box. We did~t in a Custom Declaration Form that we filled out on a plane because we up before airptane landed, and oomptetely forgot about it. rgol Since U1ol incidenl, we are considered criminals forCBP ansed 813112013 3:12 AM apply to it to avoid delays and interrogation in future trips • it was room after being interrogated and our devk:es (iphone. ipad, and laptop) being search and scanned for hours. The officers were very kind, they o ffored us the Family room. snacks and water. But it was very exhausting and inconvenient. I dont want to go through th.is every time I travel. The officer mentioned that my name triggered the really a painful experience due to the long wait {Bhours) alld exposing whote process and I believe ii iS probably a similarily. my personal informatioo by $canning and &earchlng au out device-$! /JJways subject to secondary check · this was no exception. but the de1ay this time was fairty short (about five minutes) . On multiple previous occasions the delay ls closer Later that week I visited the Consumer Electronics Show in Las 10 an hour. Vegas and came across a U.S. Cusloms and Sorer Prolection o rr.:e so I asked about repeated secondasy checks and they ditected me \o this site. TSA000877 (b)(6) After landing in Detroit (OTW) from Nagoya, Japan (NGO) on Delta airlines flight OLS.30 and having my passport cleared at immigration around noon on 8129, I proceeded OHS primary goal at customs in Detroit airpon {OTW) is to make sure Closed, to exit customs but was forced to go through an inspection because the-OHS a.gent suspected that my luggage was too small Ironically. the next OHS agents checked that nobody brings into The United States anything Illegal, The fact only about half of my luggage; Instead spending most of their time asking me inappropriate quastions like who owns the lnstitunon where Im employed and what are their management policies related to vacation tfme, etc. After the agents spent most of their time checklng the contents of my iPad and iPhone, I received both devices back, only to find th.at a business-related confidential folder of emails containing sensitive personnel information had last been opened. It was clear that one of the OHS agents had gone through these confidential email$. that at least four OHS agents specifically commented that my juggage was unusuatly small and that only about half of my luggage was actually cheoked makes me wonder why they didnt check any more or it. Addotiooally, I have no idea why any OHS agent would want to know who owns the institution where Im empk>yed and what their specific management policies are. This has nothing to do with anyone p0$$ibly Mnging anything Illegal into the U.S. Thal $hOuld be OHS pnmary concern at customs In OTW and the a1\SW9' lies In passengers luggage which in my case they didnt thoroughly check: instead they $pent most of theor lime going through confidential and business-related emails on my iPad. My husbandl f h '\( h.\ land I have encountered frequent secondary screening ove-r the last three years. This is since my husbands case with laptop and both passports wes $!Olen from our hotel during a pre-night stay near Heathrow. The Incident was reported and our pa$$potl$ immediately cancelled end reptac<>ment passports ordered for a flight some weeks later. We believe that the change tn passport numbemf;.;,r:•::: ss;::P:;:Oealion or the system and significant testing which was comptetod on 8 August 2012 and was deemed successful following receipt and exchange of responses ootween Ultra Electronics and CBP. On 13 August 2012, CBP noted an anomaly, in that the system provided by Ultra Electronics seemed to be transposing dates. It seems that my 11 August departure date was recorded as 8 November. This issue appeared to have affec!ed fhghts departing from 8 · 15 August 2012. Rec~ficaliOfl work was undMaken by Ultras support team and the Issue was resolved for flights departing attar 15 August 2012. The 00«ect Information has boon resubmitted to CBP, In the followin_g August 2013. I also have records from my school confirming the school Summer Term ended on Friday 20th July and my return to school on the first day of the Autumn Term. 4th September 2012. Daily attendance records are available showing attendance from September through lo December 2012. My ESTA application in June 2013 resulted in authorization to travel being rejected due to the Incorrect recongillQs, and especially, took a note of serial numbers of my laptop and mobile ptllation). I have been a good r&Sidentleihten all through my life, and there is oothtng that would cause me to be "Ragged". Thus, I shaU request to know wtiy I am on radar by the Custom ot tM Homefand S&cutity. If there is any misidentification, I hereby request for redress. I profoundly appreciate your attention on this case. It ls my sincere desire to be able to travel without any undue de1en1ion or bur(len from next ti:me. Letter from Global Entry Membership! (b)(~i lo1/IJ6/2011 • CBP laws violation code# 19USC1526(E) This decision was baserlant, because medicabons can be detec1ed lhe border agents and a t:~·:W late Trooper entered the ceU and read me my Miranda rights and asked me onJy why I had pain medications. After one hour more I was reJeased and I note h\(6} as hetd in aoother cell. The Trooper and said he was not sure why he was called! He said lie could not contact tile Whitcomb our P one numbers saying someone would catt us the next day. To date- no call from anyone. Mer 2 hours we were given permission to Couotry OA and then toO leave. I noted in my backpack unlabeled tablets of both potassium and magnesium citrate, the officer did not see in plane sight when he ding time and I also wished to practice the French Canadjan accent as I spphed for a Job with General Motors as a customers servioe operator for Frencii Canadian auto dealers but I experienced a huge delay fOf clearing the CloSur drive far .. but I waited for them rot 3 hours and I was questioning by them and the seivice secret agent who came later fn to re-enter the United States on Closed 1/3/2014 11:21 AM Closed 1/16/2014 10:18 AM• CIOsed 111912014 10:41 PM' questioned by an lmmigratJC>n officer at the tmmigration booth about the intenlion or my travel I slated that I intended to retum to my puld just coter the country briefly on my valid tourist visa and not work at the camp. but just stay there for a couple of weeks because I had friends there and it was a safe place tor me to go so far from home. The officer tokt me that he did not believe me. The ottioer then read out to me from his computer screen that I had already booked a night leaving Los Angeles on January 141112014 and asked me "Whal$ with that"? I told him that I intended 10 be in Canada at lllat stage and it was my connecting Righi from Vancouver home to Melbourne. Australia. I was overwhelmed when further officers entered the very small room. One officer that came in came down qurte dose to me and loudly proceeded to tell me that I had lied to them and the Canadians and that I was "up for fraud"' and that I could "spend time in jail for this". I was scared and lost for words When another officer then reeled off a hst or esturbed. II would very much be appre<:laled if !his Issue could be resolved. Finland omee 101' oblle: (b)(6!_ le.mall: 51612014 3,02 PM To whom it may ooncem, My husband and I went to Seattle outlet for shopping with our two other friends on Nov 23, 2013. We used the adjacent Pacific Highway (the ur w o mt y oves your country, that is why we let our daughter Ctosed Truck Crossing) for border crossing. It was a day trip, so when I left home that morning, I just grab some left over cash from my last trip to the US. I knew there were about go to US for university. We wont do anything that it is illegal or 300 US dollars. One of our friends is holding Chinese passport. so he needed to go to see Ille officer 10 get his 82. So we all went inside wilh him. When one officer as~ed harmful to your counlf)'. Our daughter has just finished her 1 sl year me how much money I had wilh me, I answered 300 US dollars. Bui when he loQked !hough my waUel, he found 340 US dollal'$. Ha said I lied. I said !hat I didnl count lhe university, she is our only cllild. In Ille nexl serval years, my husband change. I have been crossing the US border for 14 years, I always gave the round amount of money that I had with me, there was never a problem. Then he started to ask and I will be travelling a lot to US to visit her. AU the repeatedly my purpose for the ttip, I replied: for ouuet shopping, but he said that he dldnt beheve me because I lied about Ille money, Then he kept aslk Ille lunnel bus to Windsor and checked in my stay at Days Inn. I then vtsited Windsor that afternoon and evening. On Saturday morning, I took the tunnel bus back to Oat.colt with the pl.an to visit the Henry Ford MtJseum and also go on their factory tour. I was selected for secondary inspection by a CSP officer for about 40 minutes before let go. On Saturday night. I headed back to my hotel in Windsor. and oo Sunday morning, I look the 9·20 tunnel bus bacl< to Detroit but this time I have been detained by the CSP for almost 4 hours. The CSP offi<:er thoroughly checked every1hlng I brought, indudlng my cell phone and !Pad (tile officer asked me for the !Pad password, and I gave it IO her). SM also quesooned about my visit IO Oetroit· Windsor area as usual. As a result of this check. I missed my originally scheduled 11:20am train back to Chicago, and I have to buy a new ticket for $80 to take the 6;23pm train. The 6;23pm train is also delayed for 2 hours. so I did not get back to Chicago until 1:30arn Monday morning. This entire experience at the custom on Sunday momln9 ls very frustrating. I am an honest American citizen w ith a passion foe tourism around our great nation to leam about out history and culture. I dont get why I am stopped for seoondary inspection by CBP every single time I cross the bOC"de< after my trip to Tijuana. I have done no harm to our society, and have never participated in any criminal activity or have connections with any criminal organi,zabon. Also, the check for my oell phone and other electronic devices at border raises my privacy conoem (especialry wtien the omcer asks me my !Pad Password). I would appreciate if you can let me know why I am stopped for add1liona1 inspeebon every time aiid also make my border crossing experience more enjoyable in the future. I shouldnt have to spend 4 hours to cross the border and missed my train wh.cn I have done nothing wrong. a 'Dear Ma., e-tc-.•T-e<:~ch-1nl:"' 5eal e)(perts nominated by the US National COl'nmiltee participate actively in the development or thfs standard, inciud1ng members of the FCC. Because I :e?? "!J j 6f TSA000883 (b)(6) A reservation was made for me online 11ia LA Voice with Southwest Airlines to make a one (1) day trip to Sacramento, CA. When I tried to check in online. twas denied and was advised that I had to check· in, in person. When I attempted to check in, the person at the Kiosk told me to stand by while they call my name in. After they cafled my name in, I almost didnt make my fl!ght when the supervisor for Southwest Airlines assisted me and escorted me to the TSA check point. There I was handed off to a TSA supervisor with a beige suit and a badge. He escorted me under close eye to the check point where I was further asked to show my identification. t showed them my Retired US Navy military ID. The woman looked at it and then another man escorted me to the check point where I had to empty my pockets and laptop bag. After I did ~hat, I was told to walk through the most vtolaling machine ever where I had to stand there with my hands in 1he air. I wasnt given an opt;on 10 be se.al'Ched instead because after 11-eft that machine, they searched me from head to toe. While they were searching me from head to toe, my military ID was taken away from me for someone else to copy it or something. I just noticed another person took my ID to copy some information down therefrom. While they were copying information from my identificatlOll, the TSA agent asked if I prefer lo be searet>ed in private or in public (In the open). 1preferred in the open because of rear that I would be detained and miss my Oighl After I was searched, tile Individual returned my ldentlncatlOll after taking down any and all ol my lnfoonatlon. I was given my Items and I caught my night. This same process was down to and from Sacramento, Calffornia. All of this was done whi1e I was headed to Sacramento to speak to Closed Senator Holly MrtcheU and Senator Oe Leoll aboot some issues Even after serving In the United States Military for 20+ years, Im treated like a terrorist! Reallf2 This traumatized me more tha.n when I went on several too rs to the Persian Gulf during the Gutf war and when !he US Embassy was bombed in 2005 and I was !he Watch Commander that supeMsed US Marines. This whole process was ridiculous a.nd "Im just doing my job"~ unacceptabJe. You know who else said Im just doing my job, were people who shot andfor !sed "always" mfe1Ted for secondary processing dunng 1mm19rnUon. The dates are 9th Dec 2012, 9th Apr 2013, 291h Dec 2013 and 8th May 2014. A!Utr a few background abided by all rules and have nothln9but1he utmost respec1 and ch&cks, I am always "deared" and I am told. that it has something to do ~l. ~~ ~· s~ :~~ng cancelled which •marks"' me tot "secondary processing•. - - · - - -admiration for its institutions. I humbly request . you to please --------- Background: Earlier · I held a 10·yr muttiple entry 81 VISA jh)f whi<;h was issued"" 17th April 2012. During my 81·Vfsa mterview - 1had consider my case and provide a faVer:I "'"--.+-+>..IJ.,q..'---.C.:.:::.:;!:: D,!: O,!: B'r"'-, t.. = \ "-' /L "_'", "'i hat do wan !'.hlf 6 \ pmce _.£.bJ.C6l:.C.!CBP officer Date. Apnl 28,2014 Name or Closed 612512014 5:-07 PM Closed 6/30/2014 10:23 AM drug exlstenc& but that was not an admission under INA Ii e to correct my information about the record of sworn statement which the CSP has. Why do I want 212(aX2)(A)(i)(ll). In o rder to be an adm~sion under the provision, to oorreet the 10 ocma ion ere was a misunderstandi"9 about my criminal re<:ord. Oue 10 the statement, I was classified as an applicant who oommrtted a crime the alien shoo Id admit havifl9 committed acts wtiich C()(IStitute the essential elements of a violation. At lhe statement, t stated that I saw Involving m<>ll.. Saturda eleven when I got to the Ortando International Airport flight AM436 Aerornexioo During my tum wllen I got to the immigration area I was called by Officer I am oommercial Pilot of Aeromexico Oue to this every lime that I visit Ck>sed n a very arrogant manna< and with a gesture. Nevertheless I approached to his podium with an respect and saying Good Aftemoon but he did oot answer me USA I got to secondary Jns.pecilon aod my application to Global Entry °'b"'°a"'c"' k "' ln..a..v""ery bad mood he ordered me to give him my doooments and I answeba1 Entry for several years 0 mu an1 m y www.hipectreatmentcom to see the procedure. Can someone please help me with this SSSS situation as i travel domestic sometimes up to 10 times passing through PASSID isl f h \( h \ IMY Passport number is 6) TSA security per week. I have never had a problem until I went to Turtey and Greece. Now it seems like this is something that is permanent and I am in fear of it negatively affecting my job a™' getting tired as my managers expect me to be on.call to travel last minute to cover cases in hospitals an over america and a lso to go to other countries to WOl'i< wilh our distributOl'S and train them, the surgeons and perlusionlst In those countries. 712012014 3:05 PM I had been search ov8f rn over at customs In Miami airpot. from: needed to go to the toilet with an o fficial an cameras in front to missed my connection flight for being in I had been treated so bad in customs very bad. oustoms in a small room with the Miami customs officials. It llappened over a,lld over in Miami airport. any bme I come to my country now to USA. Im atizen of the United Slates and I feet that my human rights had been violatebat Entry access, J said because I apply for and the official asked me "why" I said because I have clear record so I dont have anything to hide at the government. the officiaJ sent me for second screen search. I (b)( I TSA000885 (b)(6) I was detained unnecessarily at US Customs in Vancouver BC on a return trip from Vietnam through Hong Kong to Portland Oregon on Thursday June 5, 2014. I was I believe the customs agents may have been looking for child traveling on Flight AC-008 from Hong Kong. The customs agent insisted on looking through my laptop computer files and ha.rd dn'ves that I was carrying. Because of the Incident I missed my ftlght to Portland (Filght AC8127) at great inoonvenlence to me. I am a ntmmaker. I was cafl'ying a camera and had video media on my hard drives. pornography. I believe i am on a watch list ror child porn because I went to a websile with Child porn on It that tile FBI had sel up to entrap child porn users. I am a fiJmmaker doing research on the sex trade for a documentary film. I am not a user of child porn. I want to be removed from any watch lists. I am a US Army veteran of the Vietnam war. J am working on a film about my service in Vietnam and have traveled to that oountry three times since 2012. I am not engaged in any traffic in f?O'nooraphy of any lsed Chieago and had a oonnection m'llll.JI> 1..1'>< fll lhe borde< 11le Department of Homeland Secunty singled me out for an in\eiview. After sit1lng 1.5 hOurs in a warting room student visa or to travel to 11le US as a t0sed this Is not suppose to be going on. Due to my continued harassment I am requesting that home land security produce whatever they have in their records for me with a justifiable reason for why I am being detained so that I can provide this tnformalion to my oongressman and the courts of Pennsylvania and if needed the United States District court Thank you for your time and attention! 8/1512014 5;34 PM I (b)(6) lor On April 16U1 I was approved as a Global Access and TSA Pre-check member. my PASS ID is f'7b\76\hner my approval I have experienced a level of scrutiny by both TSA and US Customs that is far beyond anything I had experienced prior to joining the pr~ the time of my approval with GOES I have been pre.selected for Secondary Screening on every single flight but ooe, total of 5. On the one ftight where I wasnt initally assigned the 4 Ss, I gave the girl at the airtine checkin my Global Access I TSA pre-awroved PASSID number, she entered the number and the ticket came O\Jt with Seoondary Sectirity Screening Selection. I spoke with a TSA manager at the aitpott who said It was highly unusual for me to recetve the 4 Ss and be a member of TSA-Precheck. I have been subjected to extra screening and unnecessary delays. to a degree far beyond the ordinary. I am a seasoned traveler who has made a living over the past 15 years traveling both within the US and abroad, Ive never experienced 11lis degree of SOl\JUny and feel I have been treated unfairly ... especially because I went through Ule face lo face inteiview required to obtain my GOES and Trusted Travelec deslgn.ation. Wh!le traveling today I received the 4x Ss. During the screening pcocess one of my electronic devices was unable to start up due to a low battery level. I was given two choices ... surrender a $450 iPad or leave the screening area and charge the pad. Ill be damed if you think Im going to hand over a iPad to some kid wflo cant get a job flipping burgers at McOonakfs, So ... I left the area. charged the devioe, and returned only to have some stranger feet my junk for the second time in twenty minutes. Its criminal the way I was treated today ... Buying an airline ticked shoukl nol mean a total strangec gets to fool up my junk! Anyway, after lhe agent finish.ad feeling me up, he suggested I keep the devices charged when I travel because'' you should expect to be subject to this type of extra screening in the future." I got the feeling that his lrttle computer screen was telling him something about me that he wasnt rully willing to share. I need to be able to travel without unnecessary delays and constant secondary screening. Ive taken time frotn my schedule to submit to the GOES Interview aOO feel its onty made my life as a ttaveler m0ttensive (greater than one hour) interrogaoon by Special Agents lh )/0) IMy wife was made to wait and wOfry while lhis took place. She was seven months pregnant at the time. Wed been In the transportalion system for nearly 24oours. Personal electronics were returned around a week later and exhibited damage. TSA000886 (b)(6) When we showed our boarding passes to the agent just before boarding our connecting flight from COG ·Paris to the USA they pulled me aside. I was thocoughJy patted down and my clothing, shoes and belongings was checked. They asked no questions and did this in front of everyone that was passing by to get on the plane. After arriving at US at JFK Airport I went to a Homeland Security agent who after swiping my passport told me that II said on the computer that I had to go to secondary inspection. He walked me and my mother to the room while the others waited outside. We were toid "take a seat". After a few minutes f was called up and asked some questions. The officer put the answers into his oomputer. I was asked how okl I was. asked if I was married and asked irlie was ever in the service, and how I purchased my airline fickets and how we pakl fot them. I was told to write down my cellphorl& number, address. email address. the name of my school he attends and in wtlich city his school is in. On our return night from JFK to Israel we transferred in Rome We were again questioned by security at JFK before flying to FCA-Rome. cyile flew American Airlines then transferred to El Al). On the Xray line my hands were swabbed (as were some other adults as they were waiting on the line}. When I asked them what they were checking they sa.id. ·1cant say", When my boarding pass was Cheeked, I was told to wait there that they neen. He walked me to the room. I was told "take a seat". After almost an hour I was called up and asked questions about wtlere I live and my telephone number that was on passpcrt application. TOe officer put the answers into his computer and I was told to sit down again. This went on a few times and finally I was allowed to ooter the Onttesed °' Ck>sed g/512014 6:40 AM In my last several trips I have been screened and searched both at point or entsles and departures. At port of entries they take away my laptop and cell phone to scan and My business is export of a9"C1Jltural produciS mainly ammal feeds ror Closed god knows what! dairy cows for many ye.ars. I export to Iran and that Is the market I know wefl. For exports to Iran we must have license from OFAC and we do have them as required. Since U.S law prohibits direct contact between Iranian a.nd American banks then we have to use foreign banks as third party. This is what OFAC requires and advises. I am wondering if nature of my business and the fact that I export US agriC\lltural products to Iran Is causing this? 917/2014 1O::i5 PM 5 Sept 2014, travel from ROU to BDL (Via BWI} on SWA 771. Was unable to check ~in online ttle day before. thus ooly checked in upon arrival at ROU (and ended up with I traveled to Turkey on vacation on June 29· Juty 10th 2014. Since C&osed poor boarding order). Had SSSS on boarding pass. subject to thorough luggage & e1ectronk:s check & fuJI body pat-down. The experience was OK. but this is the 3rd time then Ive been getting the SSSS on my boarding passes & subject to it happened this summe<. 8 Sept 2014 travel from BDL to RDU via BWI on SWA 87412233. Again, could not check In online day before and poor boarding assignment. Full thorough security checks. Since JullQ/July, Ive traveled with my clleck at security. Agent losVdropped driver license and took another 5-10 mins to locate it. Check itself was OK, but troublesome (and could have been worse if my driver husband (US citizen with Global Entry pass) to Turkey and Singapore license had been lost!) and BDL. and he has not had any trouble. Ive had problems when going & returning to/from Singapore and SOL. I do quite a bit of trav~ for wort<, so this i.:s getting to be really annoying. I am particularly worried for when I may be running late on my travels. Please help 9/9/2014 9:49 AM During summer 2008, I was in Canada. It was my first time in CANADA to attend short course. I was traveling by car from Montreal crty to NaigrafaJ/s (side of Canada) I was using GPS device and the de\flce took me through the road that goes through the US Custom boarder. US custom took my finger ptint and ask me to return back to CANADA direction. After that time I applied for US visa (visitor) and they gave me visa for 5 years. I am Professor at King Saud University , Riyadh, Saudi Arabia and I a!Ways attend conferences at USA 2-4 times per a year. The problem is as foUows. Every time I visit USA I have to do additional screening because of 2008 •ssue. I asked the security to look at my issue and to give a solution for this additional screening . They direct me to use this website. My rnquest: Kindty I want to avoid this addttlonal screcnillQ since I am frequent visitor to USA where I always participate in many conferences each year at USA and the secondary screening delayed me from my connected flights and put my self in bad position in front of other traveler and affect my academic position. r~••·•• TSA000887 (b)(6) Closed I have had SSSS pc'inted on my boarding pass the past three times J flew. Additionally, I was unable to check in online o r at a kiosk. a nd was asked to undergo additional Most of my intemationaJ travel to date has been work related: until security screening a t the security cheokpoint. The seoondary screen.ing first occurred wtien I was returning from a trip to Europe last month (countries visited; Turi(ey, June 2014 I wortsed happened In two different airportS, Miami and Dallas. No vlOlations, nothing to declare. Traveling wilh a carry-<>n and a laptop. NOi known Issues wl11l my fingertips. me to contact you to fix the lswe On my last visit vacation to the USA a few years ago. when trying to cheek in for our return flight to the UK we were qu&stlooed by a TSA agent at JFK. H& asked If I had 9/15120 14 1:58 PM Since this lncldeoce, and 1he e xperTenood d ifflcutty In passing through Cklsed an iPod in my suitcase to which I replied no. he then said ..so you are telling me you dont have an iPod", I said yes I d o. its in my hand luggage. to which he g ot very angry America since. we have vowed never to travel to your country again . and started yetllng at me saying I had lied to him abut having an iPod. He then tumed to my wtte and asked If she had an iPod, she replied yes. he asked how many Its just not worth lhe hassle, and I am not prepared for someone gigabytes it was, she said she didnt know as 11 was present. he asked "well how many songs does it have on it", she again repli&d that she d id1l t know, to which h& supposedly in authority, to speak to me wlf& In such a way. How&ver, accused her of being stupid for not knowing how many songs were on her iPod "how can you not know how many songs are on It. what are you stupid or something• (this I unfortunately now find myself m the position where my employer has sentence is still engrained in my memory to this day). I became extremely argumentative with him as whether o r not we have 1Pods is irrelevan t to us trying to check in for asked f0< me to assist in our business in America, and as I am a fligh t, and who d id h& think he ls accusing my wife of being stupid. Th& agent then took our passports, walked off and entered some info Into his PC, then handed them cu trently the Canadian manager for our m&dical devices company, to the check in agent. Had a q uiet conve,sation with them. which was obviously funny as they both burst out laughing, then we were called forward and given boacd lng geographically it makes sense. As reluctant as I am to come back, it passes with four Ss drawn on them. At security we were asked to waft in a separate area to tlave all of our luggage searctled. A formal complaint was logged at the time is something that I am being forced to do. so would ask that you wi1h th& head putser oo my Virgin Adantlc flight. Every time I hav& visited the USA since, whether entering from Canada via Car, o r transiting through &n-route to ano1h9' kindly look into assistlng me by having lhe Ss cemoved from my me, country, I have been subje~ed to secoodary security searches delaying my travel, and almost causing me to miss flights. which were placed there as a resutt of a TSA agent on a power trip. 9116/2014 10:35 AM On 08127/2013 when t was coming baCI< to U$ from Tur1t were checked. - On 08/04/2013. 12114/ 2012 and 0412612012 when I was leaving JFK to Turkey I had lo go through additional security check. · On 1211412012 wtien I was leaving JFK to Turkey t wasnt able to print the ticket using the kiosk and had to wait for the ticket agent to print me my boafding pass. Note: All the 3 trips I had were either tor mecHcal purpose, meeting family or both. TSA000888 (b)(6) Upon going through customs I was told to go over to the extra screening area where my documents were put into a folder. After about 20 minutes I was directed to a I travel to the US f0< work to go to conventions and traini.ng courses customs officer to go over my documents. After looking at the screen for quite some time the officer said that stle saw something back in 1982. She wouldnt tell me what it (electronics) and I have my own business so it would create a real Ck>sed 9/2212014 2:28 PMI was but said she could refuse me entry If she wanted to because of It.She said she was going to let me into the country because we {my wife and I) going oo a cruise. She Issue for me. Im now hesitant to book anything for fear of being then gave me back my travel documents and passport and we boarded the plane. When getting off our cruise on March 15, 2014 in M iami Port (Caribbean on Carnival) turned away at the border and it will restrict me trom new products that requ ire training in the US. I believe the incident the officef~ we were again pulled out to go through screening. They went though our bags and then let us go. eP I was 22. r self and 3 lrieodS l..QUL! ~=e:a~t:;~ni~s~~~;c I:o:CMn:o :??or i l :ver reason: e they went through 1he car and Donn.as pvrse. Unltnown to ad ~t ak>ng some mushrooms and put them Into se ~ had no purse). The officer tested them which showed them to be Magic Mushrooms which I believec:a:l]was well aware of but dldnt bothEH' to tell anyone. I personally have never tried mushrooms nor take any drugs of any kind o ther than legal drugs for illnesses. I was completely unaware she had them in the purse and was veSSible. I would like 10 know whl'_I am am being delayed entry to the US and whJlt I_l!an do lo resolve this issue? Than!< you ( h \( 1''\ ____ J Closed 10/1312014 4:08 AM Dear Madam/Sir, I am a Canadian Citizen living in GTA Ontario and in my all previous 3 trips to US as a Cana 1an c1 en ave been stopped for detailed questioning Advised by CBP to reopen redress number. "It ts reoornmended you Ck>sed and screening for 2-4 hours. I am given llO eX.planation why I am beillg subject to lhis treatment. I got a redress number too, but it d id not help at all. After my recent !ravel reopen your Redress wi1h TR.IP as it appears whatever informatten with redress number a nd being stopped again I contacted CBP alld was given this reply: •tt is recommended you reopen your Redress with TRIP as it appears whatever they stated was cleared, appears not to be cleared in all systems. information they stated was cleared. appears not to be cleared in all systems. When you re-file a OHS TRIP; please include your prior Redress Control Number (RCN) and When you re.file a OHS TRIP: please include your prior Redress ex.plain your new ex.periences. • Previous Redress Number: 2174043 Oe1aBs: - First time it was appro ximalely for 2 hOurs m March 2013 alld I missed my flight resulllng in Con1rol Number (RCN) and explatn your new ex.penenoes." Previous 6 hours wait at Toronto Pearson with my pre9na1lt wife. Me and my wife weecause of that .she CAN NOT ..to be Involved into stress •.! can send you all t!Octor papers and hospital papers saying that if you wtsh ... at this time we we1i.;u:u:;:u,pO NOT GO IN PLACES THAT I M NOT WELCOME ... HOPE YOU CAN SOLVE THIS ONGE AND FOR Al l REGARDS ! fbV6) I Iva bOOtl always soot to secondary check when I retum back to the united states except for t!NO times (Out of more lhan 20 times!) but this time, I had a small businesS trip So I need to know, am I a suspect? ot considered a threat? if Yes CloSyees. more than a dozen times per year and completely respect the job that they do. Im hopeful that I can have my record updated to reflect that Im no longer pursuing US based employment as I do expect frequent travel to the US. I expect at least a dozen trips per year to the US for business and another 2 or 3 fOf personal travel. My original event identification is SIGMA Event 2824439, and the event identifieation is J0Rj40800Q152. Thank..l'OU rou®t..attentlon In this matter~ . ~---~-----~-----~~~-~~--~~~ 11/3/2014 3:33 PM CloSd who told me I was prechecked but the pr&d'leck line was down bUI I stlll dtdnt have to take o ff my shoes, outer coat or remove my l.ap top. I entefed the physical screening used passive aggressive tactlcs to assert themselves. I have rraveted area and there was an TSA employee shouting loudJy to passengers to straighten out bins. grabbing them out of their hands and disrespectful tone of voice and gestures. to many airports and th.is is the worst I have been treated. The TSA 11/9/20 14 2:30 PM Incident happened at the port of entry in Brownsville Texas. at the so caned New bnd e coming from Matamoros Mexico. after t finalized my first inspection and admitted In tho USA as a United States Cttlzen ~&d new sooond lnspoction M lh \lfi\ rederal Agent address<>d me in Spanish. and I rophed back to him In English, I fuUy followed au tile instructions of Mr Federal agent until tile inspec ion lr\a 1Z8d, and I politely asked him, If he was done th.a answered from Mr ~ was affirmative. I asked him why lle addressed in panish, If I am a U.S. citizen at a federal building, no different from the post office, I stated that I was being racially profiled, If you see the cameras, I left the inspection area and I went to the Homeland Security office and klndtyrequooted to speak to a supervisor, the acting officer Mrl 1a... \t~ \ I denied access to a supervisor, he wanted me to gjve my statement to him, I told him that I a U.S. citizen and that you as federal employees WOfk for us and left promises, this is blatant case of racial profiling and dellial of service at a federal buikfing, The intention of speaking to a supervisor was to address my issues and concerns to him and avotd further reporting because there are very Intelligent and capable superv1sors that 1.1nderstaod the Importance of havrag a good relationship with the pubhc, specialty with U.S. citizens because my lights were inftioged by offict{Zbil6IJ here I am now writing this complaint. Please act upon it. Racial profiling is not welcome a t federal facilities, regardless or race. national origin or place of birth we all should be treated the same, and denying access to a supervisor constitutes a violation of service aHreiwat.Qffi!l!t Recently I have noted that I am being stopped consistently at botder crossings and airports and beiog sent to secolldary inspection. I have an H1B visa and I am on Adjustment of Status for an Employment based green card as well. I am from Pakistan and I never had these many problems before. I am an engineer in an electronics manufaC1uring oompany and my JOb requires me to travel to our plants/locations in Mex.ico. China and Japan aod this ~s very ooncerning to me. Just yesterday (1110512014} I was coming back from a Business visit to China and Japan and I was stopped at JFK airport and the border agent told me that he has to take me to the secondary as my name is com ing up as someone who is required to go through seoolldary. This happened back on 10/0112014 as well when I was retumillg to US from our Mexico plant via road (Brownsville Texas crossin ). I need to know what kind o f Information do you have based on whicll 1 am consistently being stopped. I suspect my disgruntled rormer landlord (Named: lh \(fi\ hom I reported to the town of Huntington Suffolk oounty NY ror having an Illegal apartment & Salon has something to do with this. because e rea ene o something with my legal status in the US and vowed that he would never let me stay in the US, alt that In retaliation of me reporting him to the township (Proof of whk:h could be provid ed if required). Please lel me know why my name fs oomi~ up as someone who should always have to go through secondaty inspection at border crossings and airpo'1s as this is a source o f extreme coocem to me. I was traveling from New Orteans to COlumben we can" She then asked a TSA agent to ch<>Ck my bag and she rudely walked by me unsmiling and said "you had to take your lap top out and now I have to rerun it through the machine again. She stood for many minutes before she stan.ed to move and it took quit a while for my bag to go through. I had the feeling she was delaying her movements to punish me for asking fOr a-ssistance. I finally got my bag after they allowed it to go through and I went to .__ _ _ _ __ ,mv oate without further oroblems~ TSA000890 (b)(6) Last April oo Good Friday Jong weekend all of my siblings and tfleir families gathered to be with my mother. wtlo is 75 years o&d and lives in New Jersey, USA. On April 18, My family and faro peaceful citizens of Canada. My children were 20 14 I attempted to enter USA via Massena border (Cornwall, Ontario, Canada) to join this famity gathering. I was with my wife and 3 young children. I usualty enter USA born and are being raised here in Canada. I have done my PhD in Ck>sed 11/ 1712014 7:40 PM Closed 11/2312014 7:34 PM Closed 11/26/201411:18AM v1a Alexandria Bay as I used to live in Ottawa. but in Apfil 2014 I went to Massena border because I recently moved to Cornwall. At the b0is ordeal, we were again denied entry. Although the CBP offlee<$ and allowed ano we had no problem al lhat point. Since April 2014 we OHS o fficer {who came to Interrogate) were all satisfied and were very positive that we will be permitted to ente< the USA, they too wete surprised when we were denied. They coo Id not tell the reason for the denial. as everything was d ear in my file and records . have been d&nled twice. We would !Ike to know what ctlanged during this period. so that I can clear any ooncems and remove any doubts and oould be allowed to visit my family. I would like to highlight that my family and I have been very cooperative each time we crossed the b0logical impact on me). Dear Maam or S•r\ I was subject to secondary screening during my entry on Nov 21 2014. The purpose o f my visit was to spend Thanksgiving leave with my daughter. Lt. ti.. \ f ,;:\ United States Marine C<>rps. I am a valid green card hOlder and permanenl residenl of Ille U.S. I was held fOf over 4 hours at the secondary screening. The socoo ry screenfng was caused woon I pte-scrooned my~ at the point of entry kiosk, and received a printout with a big "x" across lhe entire sheet When I proceeded to the entry counter. tile receiving agent OffK:erl.lb)Lj-ent me to the seooj ; .Z\Jening after taking my pho tos and fingerprints, and receiving my oustoms fomi. In the secondary scree<>ing area. I was called 10 CO\Jn1~ 1 11 and Officer took over prooessing. Righi away my German passport w~s laken from me and when I inq uired the whereabouts of my passport latet, Officer (h\ lrntlaJly denied l<.nowledge °'possession o f said passport. Later I asked a second time, upoo which I was told that someone was worlUng on my case. Meanwhile my aug ter. who was in the waiting area, was getting concerned as more than 2 hours had already elapsed. I was updabng her via text message but was deni~e of m y cell phone by a thi"rd offioer by the name Officer £2i:l..ater I asked Offioer~\ltio said of c;x>urse I was aJlow&d to use my phone. However, Officer 1.LJ,;UJetumed and lnslsl&d I was no1 authorlz&d to use my oellulat d evice. At this point my da u~7~\7n•red TSA, who radioed CBP. She also asked 3 CPB agents, who w&re patrolting the airpon, wtlether I was receiving water and access to a restroom, and Office (female) went to find out whether my basic needs were g uaranteed. At thi s~ tasked to speak with a supervisor. and I was told he would come any minute. However, lhe supetvlsor neva.r came, aoo Instead a third Investigating officer, Office her and my inleresl to iderilify the une Deferreve he is wearing using 1t like a notspad. At this point I become very angry and yell, WHAT ARE YOU DOING and take the photo from him. I demand to 02/0812014 LAX Upon returning back 10 the US after taking midterms at Caires Azhat UnlverMy, I was stopped for aPl){oxlmately rwo and a half hou cs. I was escorted by I would like to know why I am being hekS fat extenslve searching. I Ck>sed am an acad emic working towards a PhD and my research requires an o fficer while retrieving my luggage. Thereafter, I was interrogated while the o fficer searched through my entire luggage. Among the questions were, WOO are all your friends there in Cairo? what mosque do you got to? Who is you mentor you f~low there? How many times do you pray a day? Why did you go to Meoca for so long? What frequent travel. Although I had traveled to Syria in the past fOf do you think about when you are at the mosque in Mecca for all that time? I ascertained fro1n his line o f questioning that he was assessing my level of religiosity. &dueatioo, I have no further intent to ever go back the.re. I am involved at the communal level in my area as a religious scholar and Unfortunately, I did not record his name 06/18/201 4 LAX I returned bad< home after final exams at Cairos Azhar University and was met by 2 officers a t the plane who hekl the entire plane up until I exited. They escorted me to my luggage and took me behind a door to a secluded area. My laptop and phone were asked for and I work as a lecturer at the Institute Of Knowledge Seminary locally. permitted the agents to look at them. They were taken to another room with some o f my books (Of about an hour. The questiOfls were more general this lime. After the officers were finished, I was escorted to a room where ICE agent Daniel Rocha was seated. I noticed I had been added to the SSSS list for an extensive security search. 121512014 10:14 PM Could not check m online for either portion of my flight to Jamaica on 121612014 or 1211312014. Pulled for additional screening on 12/612014 in lndianapol~ Indiana. In the Jamaica a111>ort on 12113/2014 pulled for edd1tional sueening in a closed room white trying to get through security. After clearing customs in Baltimore (coming from Jamaica.) and trying to reenter security to get out our next flight to the Indianapolis airport, I was pulled for •additional screening" which included a fuU·body pat~down inctuding touching the sides of my breasts, removal of items from my carry·ons, and checking of all items with the swab for explosive devices. Also had to have my hands Closed 12/15120 14 8:33 PM CJosed 1211612014 10:24 AM: swabbed for severught that I have to enter the employment information in the United States. at the time, I didnt have working experience in the United States. so, I checked the No. I modified it to Yes. after e-nter the lnformaUon for the current company in South Korea from the question In ESTA application list. Although I reapplied, ESTA was not approved again. Simply, I will be on a business trip for eoSSiblecSin.cetely, j t t.. \ I <:\ Most times I return to US I am detained- Also· lfos past year in 2014 t was unable to check in on mobiJe device or print passes at a kiosk without an agent entering and valiciating my ID. Closed 1/21201512:30 AM Closed 1/5/2015 5:03 PM This is third time in last 12 mooths. Every time I am entering the USA, TSA agents are standing at the tarmac and they detain me and my family members and ta.ke us for special screening and search and Interview for hours. l atest encounter happened durl.-.g our return from family lflp to Pakistan ovet the wintet break. On tarmac two US Customs and Border Protection agents escorted me and my family members {Wife, Daughter and son} for special search and interview process. This process lasted for 2 and half hours. where they searcfl every piece of paper including rast food payment receipts and scanned au the documents. Tttey also noted down serial numbers of all etectrontCS cell phones, laptops, ipod etc. 01.1ring this process they broke my sons cell phones cover. Last Januray. I was detained and searched and interviewed at JFK airport and I filed a Traveler Inquiry form, I got a genocic response from the Director. Deborah Moore. OHS Traveler Redress Inquiry Program. This time when I showed them the Redress Controf Numberl I t..'\I l it had no meaning for them and just continued their duties in a very professfonal and robotic manner. When I asked them the l egal~y of Jhis singled out detention and search and interview I was told that I DO NOT have any flghl to questioo lhem and if I ask any questi0'1 it w\11 only delay lhe search and Interview process. They do NOT explain any prooodure just hand me a one page pamphlet if I have any questloi~s sed 1/ 1612015 4:37 AMI I have visited the US twioe, once in 2013 and onoe in 2014. Both times I was travelling to Orlando, Fl for a vacation. When going through immigration, both times I was taken aside for further questioning. The first time (2013) was at Charlotte airport. On this occasion my partner was able to come witll me and the questioning only tOOI< a raw mJnutes. On the seoond occask>n (2014) at Newark airport however I was taken aside for furthef questioning, ar\d my partner was told to get her bag on her own. I was waiting for around an flour before an agent was able to see me. He asked me a few questions. again only taking a few minutes. and then I was admitted to the country. During the hOur wail my partne1 was waiting on her own not koowing \Vhat was going on, and I was concemed tt\at we were not going to make our connect;ng flight. The questions were based around my purpose for visiting the country, wtlere I would be staying. my address, and my occupation etc. On this occasion I asked the agent whether it was a coincidence Iliad been taken aside for additional screening on both visits. He was Ul'\Sure. I asked the agent whether it was related to my name. He told me it was definitely a possibility. He dKI however mention ttiat it may have been as I had a new passport. However my passport the first time I visited the country was not new. My partoor also had a new passport and she had no StJCh issues. I should also mention th.at on both occasions when board!~ my flight ftom Loodon Heathrow I was taken aside to have my carry on tuggage swabbed, and on the seocnd time a pat down and was asked to show that all my electronics were wofking. We are visiting the US again in October having already booked our flights and hotel fof a vacation to Las Vegas, NV. I am concerned that I will have to go through this again. Entry and departure dates to and from the US Charlotte 23rd Oct 2013 - 6th Nov 2013 Newark 27th Jul 2014 - 10 th Aug 2014 CIOsed 1/17/2015 4:48 PM On Jaouary 17th 2015, I arrived In JFK from Amsterdam and while In line for Custoins and Patrol I was told by Customs officer! f l-.\(,<;\ , f l-.\ I to remove my I would like to be contacted to know what process was taken In this CIOsed my ears and did so immediately. Once the process was complete I put my headphone bac~nd left the officers desk. As I wa; !:~£·;:'~~, rea investigation and the end result I greaUy a~ time and headph Office mumbled under his breath either "jerk orf' or "fuck o ff". I immediately contacted Supervisor~hile I was waiting for Supervisor respect that was given to me by Superviso(Lfuijand trust lhat Officer / 1 ~ " / pproached me again while I explained whom I was waiting for and asked me "How do you know what I said?"' I was told by Supervisor hat this will be respooded to with hooesty. nes inside the booths which pick up even the softest of noises. He assured me that he would go over tile noise and cameras and I would be contacted there are micro with the end result of what was possiblY.: said. While stl.ldying abroad in Spain from August 2013 through December 2013, my passport was stolen, along with my laptop and back, from the Hotel Regina in Madrid on I would appreciate it gready if there was a metllod t0< the US OHS to Cfosed August 30. 1immediately called the US Embassy in Madrid and the US Consulate in Fuengirola (MaJaga provioce) who instructed me to fill out the OS-64 and os ~1 1 forms find a method to ensure that I will not be hekf for additional screening and bring them to the consular office in FuengirOla, as I wa$ lfving in Granada at the tlme. I also filed a police repol't w ith the Spanish authonties and received a notarized or questioning each time' arrive 1n the USA after an lnternationaJ trip. Each time I have sOOwn mu1tlpte forms of ID to the agents and teU compliant form. On. September 6, I handed in both completed forms and pakt the proper fees at the consulate l n Fuengirola alld ten days later, I received my new US passport. Upon my return to the United States on December 21. 2013, I was taken by US Customs and Border Control agents to secondary screenfrtg. where I was them ttie exact story listed in the incident details. However, after questioned for nearly an hour abool my ider>tity and my passport. Since that date. I hav& traveled lnlernationally three times and upon my arrival bacl< in the United States, being told that th;s p rocess will continue until 2023, when my J have been taken by US Customs and Border Patrol agents for additional screeolng and questioning, bein9 held each time for over 30 minutes. Additlon.alty, I was replacement passport will expire, I am hoping that a solution can be questioned by federal agents prior to departing the US on vacation in November 2014 for the same reasons. found wtiere I am not held or questioned by federal authorities each time I travel internationally. 1/ 17/201510:07 PM The agent at Newark did mention that he had put some notes onto the system to hopefully prevent lhis from happenir>g again. BO«i0< C&osed I was advised at the Nexus office in T0n baggage was inspected by hand very carel\llly and tested for traces of exp!Osives. I was also told to tum ON all my electronics. inctudlng my laptop, cell phone and small tablet computer. b)At the gate, just before boarding, again my name came up for a random security check. I was again pulled aside during boarding and asked to show my 10. S)Please note: During travel to India in December 2014, I traveled up to Delhi by Della Airtines, and then look a conne<:ting night from ~lhi 10 Pune by Air India. I had to submit a copy of my passport page lo Air India in order to me a complaint for them to track my lost baggage (My clle<:ked baggage was lost by Alr India during the connecting flight In India from Delhi 10 Pune. The baggage could not be found for 4 days). ' wonder if the lost baggage and the passJX>rt copy provided to N.r India are responsibJe for the SSSS code on all my subsequent flight s. The ajrtine was responsible for the lost baggage, not me. I had no choice but to provide my passport oopy for filing the lost baggage oompl.aint. me why. I told the officers i have lease on my apartment in Chicago for anolher 6 months and 11 would cost alot of money to get out of it also i still had about 8 months left of clinical rotations to finish so i could graduate medical school but they did not seem to care and told me we cant really do anything about that i even mentioned to the officer that before chis incident i have never had any problems. and just 6 months prior to me being at the border i was g iven a 6 month B~1 V1SA in may of 2013 and the o fficer at that time told me that when i would come to the bOrder again it would be a qu~ prOe&s$ to renew the vtsa again. none o f this mattered as i was put 11'1 handcuf fs again and dropped off at the Canadian border. On my most recel'lt trip from Mexico t was searched 4 limes. I was told this Is because I was on "'choseo" for sel&cbve screenlog. I was told to power up my mobile device, CJosed 219/2015 8:39 PM which had run out of batteries. so I was tofd I had to exit the baggage check line and check my bags under the aircraft. I was severely delayed and nearly missed my flight Im a citizen of Jordan. I came to the United States to visit my cousin and market our business to some universities in Chicago. When I arrived to the United States, I had to I was discriminated again.st from an American o fficer. I will go to the Ck>sed deliver my baby sooner than I thought. WhUe I was leaving the states, J was lnsutted and dlsctlminated at by an o fficer at the airport. When he saw that I had a baby wi th 1\9Wsp.aper. I will also 90 10 my counttys ministry o f foreign affairs. If me he . besides canceling my visa which is not a p robfem I understand he can do that Im not complaining ~ insulted me! He called me a liar. he told me that all Arabs are he thfnks he can treat people like slaves he must be wrong. I am also liars and that this place is not for charity that I can come and g ive birth and leave and that Im stealing their moneyl I told h im I was not due but it hap pened and the church going to find an attorney to suit hfm once I find out his name. and I.he hospitaJ tok1 me it is considered an emergency and I d ont have t:o pay if I don! have money. I didnt steal from anyone. And I didnt lie to anyone, When I wen! to the embassy to int81View I was 4 months pregnant. They d idnt deny me though they saw me pregnant. And when I entered the u s portal, the officer asked me why in here J told him a visit and some work and he gave me 6 months. He saw I was pregnant. I dkfnt lie. But to be treated like that? Why? I was called a liar and an Arab ! He messed up atl my things tryirl!J to find something just because Im covering my hairt He went through au my pictures Ofl my cell phone and transferred some of 1hem to his device! \N'hat does gl'Ve him the righl to do that?!! I was discriminated against from an American office<. 2/10/20 15 3;00 AM, Usually, in the USA Border, I have to spend a secondn screening that causes delay my entry in your country for a couple of hours due to I have a very oommoo name iD 2/10/2015 7~ Spain Usually I go to USA with customers, I am SaJes Manager in Spain tor Cfosed St Jude Medical INC, an american medical device company, with a serious damage when I have the second screening due to I go acoompanyfng Cardiac Surgeons wtiii& Cancellation of my Global Entry card with no explanation on October 20. 2014 arriving from United ftight from Dubai. Subsequenlly numerous hours I have been detained while photocopying every document I am carrying as well as oopying my laptop and cell phones. Same oocurances on December 22. 2014 resulting in a oouple hO I believe that I was treated unfairly by th8 US sea.uity agents.I am a Ck>sed lo the USA. Upon a rrival I was stopped because tile officer noticed that I was in the USA earlier this same year . I was taken to a room and asked many questions. My student and was coming to visit my cousin. I was asked to sig n s compute< was taken. akm9 with my camera and cell phone. I was asked repeatedly about what I was doing in the USA and wha1 my plans were. I do not speak Eflglish ooa.iment that I had not filled out and that I could understand or read. and I have an English speaking friend, Veronica Baetje helping me to write this to you now. The officers filled out a form tot me that I did not understand. They filed out the Not only this but I was also p ressured to sign in less than 5 m inutes. I form and I was forced to sign a fOfTTl that I had neither filled out or understood. I was not g iven a French interpreter. They questioned me for many hours. I have a valid was accused of violating the United States Visa waiver prog ram passPort and I was a student visiting IJ1e USA. I am enrOlled full time in Unive~i1Y in Allge~. France, and I had a return ticket as I had no Intention of staying in the USA. I becausr~~ e~r1;er ,~· ~:i 'a ' Jnited States I spent time with nd~ ~t their farm. I enjoyed my visit wanted to visit family and return to my country of France. My phone was taken and I believe a tracking device was put into my phone. I was forced to sign a d ocument that friend s I could not understand, because I was told that my plane back to France was departing in 5 minute s. I was pressured into stgning the document quickly. I was NOT given there an spent a goo 1me re. The agent accused me of an interpreter and I was not aUowed use of my p hOne to h elp me translate the document. I did not fill ovt the document and I believe lhis is a viotation of my rights t o force violating the ViSa Waiver program because of my lime with them. me to sign a document I cannot read oor understand I was denied oolry to the USA vla the Vis.a waiver program f0t the rest of my life because of this incident. I was taken by police to the plane and sent back to France. "Ii 2/20/201512:22 PM ;k (!_1}( h}___ Ck>sed 212212015 2:38 PM Closed 2/26/2015 12:01 PM Atrival info AA 138 Arrived Feb 25 1:50 pm, seat 15K Business. I recently went 10 Hong Kong, then on 10 one of the nicest beaches (Boracay) an hours flight south o f the In add ition, I am worried that the Global Entry Kiosk will ftag me next Ck>sed Philippines capital Mani1a. After two n~hts in paradise, J spent a night in Hong Kong, then flew on to Dallas. Proceeding a l5 hour fight, my Global Entry spit out a receipt time. and Ill have to go through this very same demeaning process; this obviously make me question; should I even use Global Entry at showing that t need to see an agent During, what took a lmost an hour, I was asked to show my PHOTO ALBUMS on every device I have (phone, IPAO and computer). the browsing history on my computer was also searched. I was cleared with no fuflhe' incident and feel violated. As I und&f'Stand, the dfastic need for increased security In a ll (defeating the purpose o f the ptogram 1 lnteNlewed and paid for) our exceedingly vio1ent world, I feel that a search of files Across devices was unreasonable. Further, I went through A TSA interview for Global Entry, have never been or go straight to the officer? I travel quite a bit, as a hobby and want arrested, and was the only person on a 15 hour fully booked ftight to have been visibly interrogated. I believe my onty fault: not writing down the names of th officers to see the workt. This was the point of my Global Entry fee and {although I am sure tt can be accessed). Sif)C&, my exotic and ad venturous Itinerary 1s fat from orthodox, I dont blame agents and officers for askfng questions and even lntetview. Aside from fooling viola led by the incident and am worried searching my bags, but again, photos ac:ross all three devices, when they see absolutely nothing suspicious on the fi fst devices internet history for the last 6 days, and a this will happon again, as im fortunate to have the opportunity to question like: · why dont you have a business card with you." was offensive and I beUeve it violated my sense of civil hberties, go on repeat the process for two more travel the world as a hobby and see very remote locations. The last 2/2712015 2:02 AM' Screening was done in Frankfurt on departure , in Orlando on a rrival and in Ortando on departure. Both my husband and I go t screened. No information was given and we were not at!owed to ask any questions We had two small children whh us (2. 5 yea~) who had to watch their parents gelling body searched and held at the airport f0t more lhan an hour on anival and on departure. Personal things were all cOOciced multiple times and about 6 o fficers wete talkmg covering their mouths with white A4 sheets. They seemed dissapoin ted when they did not find anything and made us check in our laptop by itself, which of course was damaged on our arrival. Later on we got called at the Lufthansa gate a.nd received boarding passes. After some officers appeared and the LH staff pointed in our d irection, I thought that they were going to a;rest us. Based on information in OHS TRIP, CSP officers at port of entry. TPA. asked invasive and intrusive questions. copied all o f my papers. and searched and seized all o f my I I was threatened and have been disturbed by this experienced since our arriVal back in Norway. I have sworn never to put a fool back on U.S. soil If I do nol get a ptoper answer why we were treated like this as peaceful tourists on a family vacation w ith two smalf children (2 and 5 years old ), whk;h aJso suffered under ttus experience. The content of records pertaining to me in OHS and CSP systems is electronics, Including computers. cameras. USB data drives. cell phones annglngs, but have received no reply. Further, I hav& contaded lhe U .S. Consu·1ate In Toronto as recommend ed by the CBP off.cer. but they informed me they have nothing to do with this and directed me to this website. teaoning material for the University of Toronto residents who I teach. It has been over 2 weeks and we ne.ed to move on with our lives. We were polrte, calm and compliant with every step o f the process. including IJ1e provision of the passwo1ds fol our eleclronics, as we fell we have absolutely NOTHING to hide. We also of course wanted It to be over quickfy so we wouldnt miss our flight. I know the o fficers wewing day with printed documents and was allowed to reenter ttle US. I then got a job offer. returned to Portugal Energy; evidence of au of this was submitted in my TN application wav before the expiry of my US tourist vise and appliest prescriptions. flush up to 90 Z~pidem Hydrochloride tablets down the totlet ·for whicii I had an actlVe American legal prescripbon The Tylenol 3 for whdl I had no American prescripbOn was readily surrendered without question, ooce I was glv& details on the changes In American ptescription law. This is going to force me lnto another doctors visit. added expenses · and sleepless nigh1 • not to mention the trooblo during my forced overiay in Presidio and the troubles at my job. Regards.I (h ) ( 6 ) 3112/201512:37 AM' I My first experience wilh rude treatment on entering the USA was at th& Philadelphia aiiport in Apnl 2011. Extremely rude treatment there, but presumably I was being My j ob Is Distinguished University Professor at th& American Ck>sed checked due to my having reported a missing passport. Once I found and reported it to the US Embassy in Cairo. I was not hassled at airports again until recently. Two University in Cairo, and in that capacity I do travel a lot. Much of that USA trips ago {January 18, 2015), I was questioned heavdy in Frankfurt, and was shocked that someone-from the US Consulate in Frankfurt actually came to the airport to travel involves either Turkey (where I live) or Egypt (where I work). soo me witb his own eyes. On the most recent ttip, I was first given additional screening by Lufthansa pefsonnel In Munich. But the real ptoble-m was upon arrival in Charlotte. My wife was the primary target of hassling once the passport control man saw her Turkish passport. In the waiting area twas shouted at by a woman for opening my computer (the sign in the waiting room said no phones or cameras. not no laptops). We missed our connecting ftight as a result of this and arrived at our hotel unspeakably late the night before my wife had a )ob Interview. On the way back to Turkey, where t res;de these days with my wife, I was singled out tor additlonal screening in both the St Louis and Newark Airports. In Newark, my wife was also ordered to be screened along with me. The Lufthansa people in ttlat case were a bit rode about informing us of this, though Im pJeased to report the bag searchera in Newark were as nice to us as the situation allowed. The St Louis screeners were also Presumably thats why I koop being chosen for additional screening. But aJI you need to do is Google me a bit, and you will find that I am a prominent international lecturer in my fiekl and am afways on Uie road for work reasons. Being screened every tlme as naw happens~ depressing and embarrassing. The fact that the TSA oouldnt catch the Unde.rwear Somber ahead of time. but are repeatedly hassling a friendly. In fact, one or the TSA employees •n St. Louis gave me yotJr URL. The award for the rudest TSA employees goes to Charlotte, hands down. From here on out I will try to avoid that airport permanentty. suggests that better screening software or data is needed. 311612015 3:06 PM harmless and somewhat well-known university professor from 1owa, US Customs pulls me in every time and it takes 2-4 hours. They damaged my laptop and my garmin gps unit at the De-trait Bridge Location and refuse my wife access to Please remove whatever flag is attached to my name so that I may C&osed the bathroom and laughed about it to others as well. Thjs llas been going on tor well ave< a year. The person wtlo initiated the probfem did not believe I was going to pick cross the border without further inspectioo. I spend two million dollars up a truck and den•ed me acce$S and called me a liar. She asked me II I had a residence In th" USA and I answered no. I later overMard her speaking with a COileague annually in lhe USA and contribute to the economy. I hav" decreased saying that she was looking for a specific warehouse address, at which polot I said to her that she never asked about specific warehouses but S women and am ask•ng to resolve this amicably. harassed. When 1need to travel, I prefer using the lunnel as they are oot rude nor dlStespectful to me. 311712015 2:08 PM Since 2007. I have been experiencing very drfficult time coming into the US. I get received by TSA agents from tfl.e door of the plane (in a very embarrassin9 fashion). I get I was advised by the CBP officer to file trus form. Please help fixing lo stay in the ai~rt for hours untd I get cfeared. I get asked all sorts ot questtons. All my belongings are searcfled, all papers I have ace photo oopied-, and my computer this problem since it has become very troubhng to me and to my Closed 312012015 5:01 PM Dear Sir 0t Madam! I am a proud, taw abtding citizen, that takes Closed safely and security of this country very seriously. I never had any problems with the law. I work hard and pay my taxes on time. and I find it unfair to be subjected to sueh 1reatment every lime I go to visit my family or have a vacation just because I happen to have been 312212015 10:49 AM and electronic devices are taken away lrom me f0< a pe~od of time (I am asked f0< paS$WOrds to give the officers access). It happens EVERY lime I arrive to lhe US. family. Recently (a few years ago}, t started getting SSSS on my boarding pass and go through an embarrassing experience of searching. I almost lose my flight every time because of that. I reduced my traveling so much to reduce the trouble going through this be.It there are certain trips I cant avoid es-pecialty tltese of work and emergency family trips. I began to avoid traveling with anyone to seve them the trouble or staying long times •n the airport and save my sell the embarrassment On 02105/151 was delayed my boarding pass in OFW Oying to Lebanon through London LHR. I was subjected to extra scre..,1ng with explanation that is ·random"; On my way back lrom Lebanon In Beirut airport my boarding pass was delayed again; Upon arrival to LHR I was subjected to extra seareh again; When arrived to Chicago, 2 police officers escorted me to some special area for questioning and an extra search, wtiich lasted about 90 minutes. If not for the bad weather d~ay I would have missed my flighl After spending 1 night at a hotel, when trying to board my morning flight I was searChed again by TSA agents with an explanation that I was randomly selected for the search; 2 weeks later I was traveling with my wife to Punta Cana and again I was delay•d my boarding pass, and searched by TSA with the same explanation of random selection: On the way back from Punta Cana both. me and my wife were delayed boarding passes. detained by some uniformed people in non-furnished room full bom in Iraq. I hope this matter can be resolved in a timety and with trash and food scraps; we photographed by celJphones, questioned in the most unprofessional and threatenillg way and released just io time to make our night. Upon positive fashion. atrival to Miami we wen should be conducted in a normal fashion. It is not. I have never been charged with any offense IVllieh would cause my admissibility to come mlo quesbOn. My ourrent Canadian Passport number is f b V 6 \ I I TSA000897 (b)(6) Dear Sir or Madam I wish to make a fonnal complaint about the discriminatory treatment I received from CBS office.rs both at Munich airport and at Logan airport, Boston 1• I had to cafl the airpon after I got back home in order to recover my Closed on Feb. During Ulis process 1was very cooperative and did everything ttiey asked and tOld me lo do. They took my laptop and my two ceU ptiones to be checked without giving me any documoot recOf'ding what they had take~ . They returood only one ooll phone a1'ld the laptop. When I asked one officer,.'Jtiere my other cell phone was he said it was in the laptop case but wtien I told him that it was not in the case he said tllat he did not know where it was. My laptop now contains files consistent with forced and un-oonsented of my files. I have no idea wllether anything was seized, copied, or damaged as a result ol this Intrusion. At Ihe end of my statement I was orally informed that they could not ascertain the basts fot my visit, desphe my Information -substantiattn9 same. t had a return ticket, a family, and business in Germany to return to. There was absoluteJy no basis for a finding of immigrant intent I trust that the treatment I received does not comply with US regulations of entry to noll-citizens and would like a wntten statement explaining why I was refused entry and why my name has been removed from the visa waiver pC\lment with a large X. 1was Ulen redirected to M orro:e, wtiere I waited behind several other individuals before beIng questioned by an agent Famity al\d friends had driven a long distance to pick me up. and 1hey, of course, had to wait a tong time while I was delayed, A similar situatioo occurred in February 2015 when I entered the US in LAX. These have just been the issues occurring while entering the country. At LAX, when 1went to get my domesbc boarding pass, I was given a boarding pass WTth SSSS written on it. This tesulted In agram to look for a posmon in Public Education System. First of all, ror the first time that I was detained, because the car where I was the passenger had drug fn tho trunk. A couple of hours later. two detectives came fn the room and took I need an expfanatlon at>out my case and a parge and I was good to go. ll was 3:30 am being sent lo secondary 1nspe<:tlon when I cross the border. I have when the officets returned me my belongings, they told me my Sentri was revoked for life. I asked them for a written resoJutioo about the incKfent, to have a written proof crossed the border many times for the last years without any incident that I am free of charge, a nd the officer denied me to give me any physical paper that I am free of charge, there is where my main concern stars. Two days after I crossed or being sent to secondary inspection, I request the last explained the bOrder again with no problem, but ttie se<:ond time after the lncident Ulat I esed 4/23120 t 5 4:37 PM offer by HlkVision USA, I !tied to switch my job by applying it at Toronto Airport Pre-Clearance on Feb 7th 2015. They denled my application and canceled my TN. clean my slatu~lem If applicable. thank you very much. Closed 4/24/2015 6:34 PM and becoming part or this great nation. I arrived In Houston, Texas ln 2010 and I was not very successful there, I moved to Maine aoo started to work as medical interpreter to support my family and their need s, as I am near Canada I traveled for leisure time sometimes w ith my friend s and sometimes atone, when I was traveling there was no problem at all till ooe lime I was traveling alone in the winter or 2014 alld the CBP offioers stopped me for questions alld it was lengthy procedure, I asked for any documentation o r it lhere is any reason tor that lengthy procedure aoct they said they cannot provide me wHh any. Wl'len I returned home I applied tor redress program and they provided me w;1h redress number and I contacted the congressional office in my city and they helped in contacting an o fficials to ask about my case, I went to Canada and on the way back I was handct.1ffed by the CBP officers for 5.0 hours and they also did not tell me wtiy, at that time they treat me like I am not in the g reat land of free men. I know lhe world is crazy and bad people are lrying lo harm our nation, which I consider my self-part of it but I am one of lhe good guys, so I went back home and applied for Nexus program and then I got denied and the reason was oot clear so I contacted the CBP and explain to them my coocems yet they said they cannot help I felt depressed and tost so I called the FBI office in Boston and I told them my story and o ffered them that I can be subjected to any interview but not to make me like lhi:S when I travel they said they will touch base wilt\ me. so it was Jeft there till I had to go to Iraq on June 7th to visit my Mom who was sick, I contacted the congressional offtee at that time and explained that I had to and if thef9 fs any measuces or agencies that I have to tnform, I went there and i came back home on the 16th o r the same mooth when I came back the CSP officer questioned me for one t o two hours and then confiscated my laptop and iPhone and iPad which were returned to me in 3 weeks by two federal officers. After that me and my wife and my kids traveUed to Canada for the new year evening of 2014-2015 on the way back the CSP also subjected me to le~thy questloos a lso not clear why. I am sorry to' the lengthy letter; I hope ii Wiii be helpful; I am looklo9 forward to be a citizen of this great nation . Please let me know if you have a ny things that you would like me to do. Once again , pro bably 5th time, was d elayed for over an hour for interrogation and extensive search including that of my cell phone and laptop. This happened while handing 1n my c.isloms declaration card at EWR April Stn around 9:30pm EST. I dont caeallh care ln9 night. The 3OW very well that entering the United Slates of America with an auempt 10 slay as an immigrant Is ille901and 1am well aware of th& consequences. I plan nod on taking my flighl llsed my information in. The officer proceeded to read my diaries and this felt like mental rape as he went th.rough every personal detail which I documented as a part of my after a thorough search(which included destroying my suitcase), he therapy fat dlnlcaJ depression. After that. he r&quested my electronic devices; in my possession was my 2 mobile pOOnes and my laptop. He had already 90ne through my realized that I was not In my diary, I had written that I had dooe a laptop and I votunta.rily gave him the phones. I even decoded the lock screen so he could readily have access. He handed me a blue and whrte form which detailed lhe Homccare job while I was in the U.S. and this was used to deny me reason he why my electronic devices were chosen for inspection. He handed them back to me. Fast forward to landing in Jamaica and I attempted to use my laptop to do entry. I am fine with that. I just need to be able to suppof1 me and my some work. After I t\Jtned on the instrument, I realized that the k::ons were flashing across the screen and any attempt made to use the mouse was useiess. Thts rendeted child wtllle I am home. my laptop useless and unable to do any business. I am now unabJe to do anything on my laptop. I am a se!f..employed publicist and use my laptop a lot to write te press releases, design programmes etc. My inoome has been severely affected. My cellphone (which I am ttSing to fill out this application) was also acting up however 1t started to work again so I will not seek redress fOf that. I lrve in the eountrystde so I do not have access to internet cafes or even a library. There is also ltmrted internet oonneetion on my mobile. I would like to koow how do with get compensated for my laptop. 5127120151:07 PMI Hello OHS, Ever since I obtained my new passport baci< in August 2014 Ive boen taken to additional documents check'When arriving to Miami Airport passport control. This never happened to me with any previous passports I had. The immigration officers just mention that they cant comptete my entry at the counter, so I have to go to the separate room arwJ wait for around 30 minutes until they call me and 1et1 me tha1 Im good to go. I live here in lhe US since November of 2013 wiU'I a L 1 work visa since I work for US largest medical devices company Medtronic, and due to my job I have to travel to our offices aetoss Latin America 3-4 times a year. My current Venezuelan ~ II traveled passport l'\as the number f t...\ I t:\ land was issued oo August 27th 2014. Name on the passport is I c~Lastname isl many times with my previous passport and was never taken to addition.al cheek. My old pass Port number y L 1 visa number is sued on October 16th 2013. I have F5orida Drivers License and Social Security number. Can you help me fix whatever Issue my passport has? I 5125120151:07 PMI i~ Dear OHS Traveler Redress Inquiry Program: On May 13, 2015.1 was referred for secondary screening at the Blaine, WA Kin9 George land crossir>g from Canada. J was travelillQ on ttie scheduled 11:30am SoltBus to arrive in Seattle at 3:30pm. I was booked on the scheduled Emirates flight leaving Seattle at 5;45pm to Oubai0 UAE and onward IO Mumbai, India. Al the border. a CBP officer upon inspection of my NEXUS and Passport, showed particular inlecest in my flight and destination. 1was refer. Why am I being treated as a terrorist? 2. I am a productive \JS citizen. My parents are from iran. Is traveling to iran to see relatives a crime? 3. I am a rnuslim and active tn my worship center. Does that mean I am a terrorist? I am very enga9Qd In Inter-faith activities in my community and university. 4. I am an advocate of peace and 89ainst extremism. Wtiy is this happening to me? 5. I believe in the us constitu6on and 611112015 3: 19 PM feel \hat this is violating my constltutlonal rights and freedom. I appreciate your help, time and effort to resolve this serious matter. I know you are wolting hard to keep our oountry safe. God bless! I have been travelling to the US since 2006. I am citizen by birth but currently I live and work abroad. Since 2012 every 6me I travel to the US i am subject to pre--cfeparlure and post-arrival questlonlng and screening. Every time I visit 111'> US t am held for an average of 2-5 hours for questioning and searcll of my luggage. In this process not Closed 611212015 1:49 PM: Closns where this extensive search has led to several flnanoia• and sehedule issues. - t have missed my connection once, due 101onger seareh procedures. - I have missed a bus ride which led to me paying for a hotel night for my self and srudents who I was cllaperonlng In New York City. - Almost missed my connection in Atlanta - Have kept family and frlerids waiUng due to longer questiooing .. My students who travel with me have been questioned while entering and ~aving tile coonfry These are some examples of situations that I have encountered. I betleve that as a US citi•en by bir1h I have the right to free passage into my own country. I feel that "Welcome Back 11ome· does not mean anything to me because my welcome party does not welcome with open arms, but with suspicion and para1'K>la. Flight information: Ethiopian Airltnes flight 501 (IAD to ADD). 5127115 11:OOam Ethiopian Airlines flighl 807 (ADD to KGL), 5128115, 11:10am While getting my boarding pass at Washington Outles International Airport, the Ethiopian Airhnes ticket agent called someone, marked by bags with "'$SSS." and gave me a boarding pass also marked with "SSSS." As I was leaving Ille ticketing area, 1was approaclled by a TSA agent wtio took my bOardlng pass end passport.11e took me loo Ille security checkpoint and called out that he •had the female setectee." At this point, J thought this was a random selection situation 1 however a female TSA agent informed me that I was on a federal watchlist. She said that I was either a suspected terrorist, knew a suspected terrorist (whether or not I knew that the person was a suspected terrorist), or had a name lhat was similar to a suspee\esed icket which I do not have since I am not sure if I am leaving ftom Canada, Mexi<:o and the USA. I know I have less than 90 days for lhis trip, too, if I travel within the USA. would detain me. accxise me and take my ESTA away. I have not he officer asked when my last trip to the USA was and I left the USA just a coupJe of weeks to indulge my mother for her birthday and Mothers Day. I was supposed to be done anything wrong and I followed the rules. Was it so hard to n Ganada to see famiJy and friend's and anotfler friend is going home to Utah from Germany I could meet be-fore I go somewhere else. Anyway, for a country so big, with believe that there are people who can travel as long as they want and • many places to see and things to do. less than 90 days ls pretty short. l\Ot to mention if vr driving and visiting as many cities and states as I can. But the otrtCer said he as much as they want within the rules and boonctaries you have set? ould send me to another officer, and this 200 officet. made me wait until I missed my fllght ro Denver. He accused me of working illegally teaching zumba and he Insisted Why was there not ptoper investigation white I was In detet1tlon of all have to get out of the western hemisphere if I want to go back to the USA. I know I did nothing wrong and I did not break any rules or viofated any laws and certainly. 010 their accussations? Why am I not allowed back to Seoul? Why did OT teach zumba. I attellded and visited a~ms and instructors as f can when I am staying in a City. My friends have to work so we went on roadtrips on their yoo have to write on pas.sport and what was that writing abOut? Oont I ays off and on weekends. The 2nd officerLLh.J.Lj>omethlng, soot me to detention, took all my stuff and Vient through alt my belongings. I waited in detention, could not have the right to know? Was it not enough you stamped my passport. top ~Tfi;;u)Tbarrassment and humiHation. surrounded by other suspects. without any means of communk:ation to famity a.nd friends. I was passed to tflis 3rd detained me and denied me entry? How could you take my ESTA fficer. who interviewed me and made me sign this document that is NOT a word for word transcript o( my interview but his understanding alld interpretation away coz of unfounded accussations and without proof and f what I said. He said he even saw my resume on my tablet whicti means nothing since my CV is onJtne and I am on vacation and had no Interest in going back to work evidence? Old I do anything wrong? Please eJ(ptaln everything to me. Please tell me you will do everything in your power to correct this nytime soon. He was insisting on me going back to the Philippines which I do not understand since I am a Korean citizen so I asked to caU my fliend to get me a ticket ack to Seool from Tokyo with a layover in Manila. This 3rd officer, also informed me that I will be taken to another place and he also took my picture and finger print. He mistake and give me justice. I would like my name cleared and slo showed me the zumba Vlebsite which Is a generic website for all licensed instructOf. Of oourse. I am on that, and yes, my location was Aurora, Denver, for shopping cleaned a1ld my freedom to travel to the USA back. I believe it was a nd shipping purposes. He would not listen. He also would not let me talk to his supervisor and he said th.a supervisor already approved of me being sent back to Manila mistake you have made and why do I have to keep suffering fOf your he said that was my flight and that is where I came from. I was able to talk to the Korean embassy and informed them that I have bwen detained over 12 hours now mistakes. I have made promjses I would like to keep· meeting my friends and seeir>g places. I do <>0t suppose you could keep all yOng at that point I could batefy a1k straight. But I remember, in the vehicle. in darkness, they flashed a light at me. amybe to~ on me but all I could think of, it could be worse. flashlight in my nd another, they asked me why I was ttiere, and of course, I wa$ ace wa$ rvcte and mean or for safety reasOtls. When we gol to the center. one offk.er named a et all that I had to go through. She even said outsoud I had no bta wtien old I was illegally teachillg zumba. And the remale offi.cet asked if I we-re OK, and who would he patted me. I cannot help but wonder if that was even another form of verbal abuse, humiliation or just your normal procedures for dhs suspects. I was able to eat a.n ppfe that night and a pear in the morning. When I was taken back to the airport, with my escorts. I guess, that was protocol, public humiliation. I was taken to board my lane back to Tokyo as soon as I got there, I was allowed one phonecall before boarding and they had alresdychecked my bags and I wss t1ot given the yeuowenvelope ith my passport and tqblot and phome until the plane door closes. 6122/2015 6:57 PM I amcUff8nlly the CEO and ilifeciOrOr lagimeg and distribution company In Vietnam. l.aglmedensK>n of status. traveled from Houston. TX to Los Angeles. CA to visit my son and while going through TSA I received extra search much more then everyone else. This was done at oth times from Houston to Los Angeles and from Los Angeles to Houston. They opened my bag, took information from my electronic devices. It seemed they called eone else to do a pat down on my Clothes and looked under my garments. It was quiet embarrassir>g. Upon inquiring from the TSA agent I was informed tllat I had a .__ _ _ _ ___, pecial marking on my boarding pass which requires all of this. \hJmlteft I think I am betng mtsidentified and I would like for yoo to resotve this Closed issue. I do not want experience this sort of discomfort while travellng next time. TSA000902 6123/201S 3:34 AM 6130/2015 11:05 AM (b)(6) As off 2012 July I was living and working in Calgary Alberta Canada. I was a regular traveller to the USA in particular Texas. A day trip to Montana through the coutts I would like to categorically comment and state that i am not a Ck>sed border crossing on September 27 2014 has made my life very miserable. We encountered hostile border agents on the US side but in all honesty the agent we dealt with Muslim. I have never been to a mosque alld never will. I dent have Inside the immigration bulkUng was a calm profess.onat who tteated us with dignity a~ humility . On the way back from Great Falls were we encountered a barrage of lslamlc literature and no one has ever preached to me about it. I hAve humjliating and dehumanising questing from a lady officer from cbsa on the canadian side. Questions ranged from who toid you about montal\a? . why did you leave from a brother and sister in the USA and they are US citizens. I love my family and woukl never engage in anything that involves harming Calgary? , and dont you have anything sharp that can harm us as a few examples of the quesOOns ttlat we were asked. To my suprise going to montana was aparenUy su.spteious and we were imme.law had passed away suddee OHS databases are inoorrecl, and publicly available ed after oommun!cating with the OHS Off.ca o f Civil Rlghts and Civil Liberties, I felt that I oould withdraw my asylum appllcabOn In Iceland and return to the U.S. But. I am still having incidents with Homeland Seoority because o f the persistence of erroneous data in the OHS databases. I would like this resolved. so that I may travel freely without fear of false proseCd the door. My end destination from Portland was Amman, Jordan. On my 3 hour layover In Chicago I was then subjected to addlUonal fl ~hts and add an extra level o f unnecessaf)' stress while I am screening by TSA again. My first screening took 35 minutes and then they wanted to confiscate my laptop. I was forced to leave the screening a rea, purchase a bag and traveling to a dangerous. stressful place to work, for the U.S. check it with my airfine. I then t\ad to go through the screening again . after screening I had to immediately head to my flight as it stopped board ing in 15 minutes. My total government. I have ex.plained the reason for my travel to CPB and delay was 150 minutes due to the S<:reenlog. I was also not able to eat again before a 12 hour flight. The contents of my bag were llloroughly disheveled after all of tile TSA when questlooed and I stdl cootlnue to be screened every time I screenings. My laptop was also damaged as a result of having to check it. fly.The best way to contact me is via email at f t.. \ I t::\ ~s my phone does not WOO< in Iraq.I put my wifes phol)e number n . I am able to place calls If ne'*ssarv... Every time I travel from fAH 0t Into IAH, f get interrogated w/ numerous questloos f« abOul 2-4 hours. My laptop and phone are checked and scruMlz&d. I landed In tAH CIOS<>d 7122/15+making it the fifth time this has happened to me. When I ask the officer why this is happening, he/she says it is due to the system. In addition, my bags get 7/21/2015 2:45 PM I 7/2312015 6:47 PM Checl0<1 every time 1eow tile united stal.ed I get extensive extra lnspeetiOn minutes afler dOing s001e checking. I am a US Citizen. and I am beiog &xix>sed to extensive extra Inspection because of somebody &tse over the past year or 2 i have been selected for secondary screening by US immigration every time i return to the states and I have never gotten a response from any agent as to why this keep happening to me, Im usually stop and searched thourgly, and ask a series of questions pertaining to my business, reason for travet, how much fault of having a sign saying Terminal and having a door open to the termina. This happened jn Hovston ,Airport, im a frequent ftyet ...mostty to canada antiguia and guyana...my businesses requires me to do alot of flying .. .i'm part owner for mooey Im traveling \vith, tile most reeenl incident I was told by a OHS agent IMt i could not leave the S<:reenlng area until he calls Washington OC ...so at this point Im pretty concerned as to why Im being treated as such ... im always very cooperative with agents... on my most recent reentry my mobile devices wtiere taken away and my password was requested, i did all i was asked but still i oould not get a reason as to why these events keep occurring ....please help ... thank you lmports(based in NC) ANR enterprise( based in antigua) and 1st & wolf marketing inc.(based ITT canada) all of these are still in the start CloS<>d 7/31/20 15 2:06 PM up phase hence requires freqvent back and forth be~veen these placQ! ang th@!&_A_ . . _ . _ I traveled 10 W.nnipeg, Manltoba.-Canada by road on July 30, 2015 driving my own vehicle:-1 went to see family members that live in Manitoba.T am a tawfutPeanent Resident of was taken fan my len fingers. My car was searched a and scanned. lam a ltcensed a ttorney in the state of Minnesota. My cellphone is a lso my work phooe and contained United States fOf 15 years, without criminal records or any significant 813/2015 5:01 PM Husseins caribbean imports(based in brooklyn ny) K&R attorney /dient privUeged informabon. None or the CBP OtrtCer Informed me or the reasons and bastS for the int,usive search and coercive questionings. They made reason for such treatment. 2hrs o f just waiting for them to ten me why photocopies of my 10 card , my Green card, my Nigerian passport . I was kept at the borde< for so loog and Why my fiogers print and pictures needed to be taken. They never gave any reasoo for confiscating and going through rny electronic device. I have passed through this boroor In tile past. Lack of any form of lnformalloo for the additionaJ screening is worrisome and I do not want to experience that again without any basis as may be provided for under the Immigration laws and rules of United States. On July 29 at around 1:30pm I was 1n tine at Truck/H Stteel USA cross.Ing. I was the- first ca' 10< the 20tfkers. They d td not greet me. frowned stemly the entire time, and I have et0ssed the border into Canada about oncaa year to vacation Ck>sed scolded me in a demeaning aod condescending manner about not having my passpon to the point I thought I was going to be detained. For some reason unknown to me in Whistler. Sometimes there are several questions and sometimes they inspected the back of my car but did not ask me to open my tinted windows ror the back sea\ oor ask about the ktrge laptop bag on the seat next to me.f rom the lack just a few; never have I had my vehicle inspected. About 99% of the of oommon coortesy and the coodescending tooe I fell hke I committed a crime for noC havlog my passport when I know it is not against lhe law. lime both Canadian and USA off>eers are professionally polrte and I typically have my passport. I totally and innocently forgot tt that day and was concerned a bout the d irectioos to my business meeting early In tile morning. Not an excuse but a facL I dO not carry It with me daily Slne& most years I cross into CA just once to !lave vacation in WhiS!ler. BC. TSA000904 (b)(6) On Sunday, August 2nd I attempted to travel to the United States for a business event and was denied entry. My business, CapBeast was selected by Ventureout NY as one o f Canadas 10 most promising technology startups. I was traveling to attend 8 weeklong event w ith the aim of raising funds from American Investors interested in my business. TheicInvestment would cootnbute to hiring a team of US WOC'kers to exj-nd my b~sin~e United States. Pr~taUon as well as contacl information was submitted to customs officials upon request. I spoke with o fficers (1..,\ ( nd as well as supervisor l.LbJL.6jind Im thankful to share that they were an very kind , courteous and understanding. Please allow me to give some context by ex.plaining my past business. Up until around 4 years ago I was a singer in a lLh.J I To Whom it may concern, my name is (h ) ( h ) ~nd I have Closed been a proud, law abiding Canadian citizen all of my lite. I am the C<>"" found01 and COO of CapBeast. which was selected by Ventureout NY as one of Canadas 10 most promlsing technology startups. It is an honor to be selected for the opportunity to attend a weeklong band catled The Sound of Reason. I have performed ino.,,,r 100 Sl1ows for tens of thousands or people wocal member of before learning about t e r ackground. Often, I would be given contact f.nformatlon for the shows booking agents and keep this information on my phone. This ls still Parliament {equivalent to congresswoman in th& US). I ask that you common practice with my e-commerce business: I research pertinent contacts and add their details t o my phone for future re ference. I have performed in over 100 shows and networked with countless people, most of whom I wouldnt recognize if I saw them today Having notable Muslim oonta¢ts on my phone and laptop is beeause I was being contacted by and was cont~ctlng Mus1im organizations in hopes o f booking shows. I did not know these people personalty. Issue 8, I had a spread sheet o f show organizers on my computer. 1have worlOnnaire. She was typing my responses to the questions on lhe computer. This questionnaire took approximately 3-0-4S df\lgs a few times 1n my pasl 34 years. I have made tllose mistakes. I minutes. I did nothing Illegal, I had no Illegal lntenttons and I have no crimtnal past. I ad mitted to taking drugs a few times to my 34 year life span. I was then taken back to the previous room and had to wait. When she retumed she asked me to f~low her again to the room where she prevt0usly questioned me. She Uien took my fingerprints. too!< a video of me and took photos of me standing in front or U1e height Chart. She U1en told me to follow her to anolher room where •M informed me that 1would not be permitted to enter the USA at thls time or evet again without first applying for a waiver. Her reasons were because I admitted to using df\,lgs in my past. I was given my pocke t possessions back and asked to pack up my motorcycle and go back to the Canada. have never purchased d 'ugs and only have taken them a few limes when peer pressured . I have no intention of ever doing d rugs again. t feel being pun'IShed by my past p~nal mistakes by being cjenled access to visiting the USA and every other country via the USA. extreme. I have no intention of doing anything illegal while travelling tile USA. Please do not take away my priv~ege and joy of visijing your awesome counlry. Missing my week long motorcycle trip tllroogh the USA this past week is punishment enough for my previous personal mistakes. PJease wipe my slate dean. I thank you for your conslderatlon. On my last 2 ftights, I was unable to obtain a mobile boardillg pass, or be issued a boarding pass onllne and was forced to check in at the afrline counter. In each case. I was also subjected to seng time in one place if it was not to my liking or stay longer it the opposite turned oot to be true. I had a hostel booked for my first two I was told to "stop playing• and that "its always a friend, dont you nights in Washington, the officers t:aaimed this was suspicious as it was for a short time, I explained that a friend was meeting me for the weekend and thus if I decided to have your own life?" My phone froze while being questioned by stay ror k>nger I wouJd book myself a shared dorm as I would have no need to pay for pflvate twin room. I was fnformed "You have no money'" despite having pfesented another officer so on his command I removed the sim cafd to put II my bank statements and affirmed that my parents had agreed to supplement my travels and could attest to that if required. I also explained I could book a return ticket back in agaln and was then told to place the sim card on the desk promptty if that was of issue as I tiacl every intent10n of departing the U.S .. I was told I !lad two options; to withdraw my visa application or face a five year ban. Despite my and sit down. Upon receiving my pt)One 24 hours later my sim card repeatedly ask.Ing why anyone would choose a five year ban, surely lhete must be some chance of acceptance that Incurs the risk or a ban , I was given no more was mJssin9 and I was toJd by another customs office< that there was inrormatioo and given three minutes to decide what to do. I then had to sign a swom statement wh.ich had to be reprinted as it misqooted my statemoots. I llad to re.sign nothing they could do as I had signed my items in at die holding coll these and then re-sign again once another officer took over the shift as the second set were aJso done inaccurately. It was approximately 21.30 when I signed and 00.30 despite not having been allowed touch my phone in the interim. I when my fingerprints and photo was taken. This was after 10 hours of waibng and interrogation and I had not at lllis stage been offered to make a phone call to any family rej)eatedly asked could I call some0<1e to vouch for me. could I have members or friends waiting for me. I llad given the officer two phone numbers to call two friends who were expecting me in Washington at approximately 20.00 and these an attorney present. could I do anything to help my case to which J phone calls were not made until 00.00. I was allowed speak to one friend for ten seconds. I then asked could I phone my mother in Ireland and was told I could not. I was was told to •be qu"3t" and that the officers "didnt have all nighr. I was then told I would be taken to a holding cell but t~is was not carried out until aner 2am, 12 hOI schoot and in 2011· 2014 he was teaching Englisll at OSI international school. In 2014, we transferred to OSI school in Astana, Kazakhstan. From the time we moved to Yemen. we have been always aske~ to do special screening (g magnetic tiles of my son and some bangles and asked ir we were canying any eiectrooics. We werent. He started asking questions about where I lived and what I did fol' a living. I answ8f"ed appropriately. He was very interested in wtiere I was in the last 2 years. He started inquiring if I was a housewife. I tokt them that I was and that I also help my husband with his online business. He started asking about the business al)(! what we teach, when I basically asked wf\y he was interviewing us? He answered honestty that he has been told that he needs to ask us these questions because of our travel pattem. I basicalty told them that we have identified oufselves as US citizens, they have searched our beSongings and Jhave nothing more to add to that. We were sent back to the origin.al seating area. Office[ZbS]came to me again with a paper that had a celJphone and an email address written on it and asked if t recognized them, I h&d not provided CBP with both. I am assuming they had it from before. I said that I am not going to confirm al)(! verily tllem. He said so yes? I said I wlll not verily. He left. It was almost 8:25am by now. An airline representative came and asked Wwould be allowed to fty. Another agent said that ii will take a little more time. By 8:30am we were almost sure that we were missing this Hight as well. At that time, Office ~anded over out passports. our boarding passes and let us go. We h.ad to run towards the plane and were happy to learn that they had held i1 for us because of ~ delay in issuing us boatding passes. We were the tast ones to board. 8113120 15 3:03 PM June 20 13 August 2013 June 2015 TSA000906 8113/2015 3:20 PM 812012015 t ;28 PM (b)(6) Our flight was from Dublin to JFK. American Airlines 291. Our luggage got booked from Islamabad all .the way to JFK The flight from Dublin was supposed to leave a t 8:55am Ireland time. We arrived at 5:00am and were the first ones there because of the expected delays. Before the counter opened at 5:458m, 1 tried to scan my passports and use the Kiosk thewed to fly. Another agent said that it will take a ti1tlA more tlme. By 8:30am we were almos1 sure that we were missing thjs flight as well. At that time. Officel'"ii:'\(ianded over our passports, our boarding passes a.nd le t us go. We had to run towards the pla.ne and were happy to team that they had held it for us because of~r delay in issuing us boarding passes. We were the last ones to board. p Ipassport ~ arrived In lAX, Los Angeles, on Augusl 16, 2015, traveotng Aslaoa Air, flight OZ201, at 10:30 am. I was selected for secondary J, J f bV f I have not met wlttl an at10e treatment that I was screernng.mgh y object to U.S. Customs agent I / 1. '\ / r '\ l otrensive. aggressive tone, practice, and extreme interrogations. I am a law abiding citizen of the United subiected to seems a violation of my Equal Protection, Due Process, States. I have served 18 years as an engineer, 10 years as a high school teacher. and have never been accused of SUSP4CfOUS or u~avior I infomiedc:a:3J 1st and 4th Amendment rights. I t i..'\ that I had not slept tn two days getting home, lhat twas completely exhausted, and my family was wa~in9 for me In the lobby.L.lb:IL6.J ~uld care less about how you feel or your pickUP: ts!• ~mmediately set the tone by talking to me in an abusive, and djsrespectful mannerl.Lb.JL.6ljlsked me some preliminary questions. I told f 'h \{ t:... hat I am a high sciiool teacher. I travel during my school breaks, that I had traveled to tile Philippines. and that I have a I gu1Mend who lives in Manila. as not satisfied wtth my answer. He wanted me lo rve aocoy l In delail for every day thal I was tt>ere. I didnl kllow how lo answer him, or what he \vanted me to say. Whatever I said, he respooded as if I were lying. / 1." / ,..... pulled a small paper tablet out of my backpack. I use it to take notes, numbers, addresses, and directions white traveling. He bega.n to ask me questions about every entry in the tablet He asked. "'Nho is this person? Where did yoo meet him/her? How long have you kllovm him/her? How many time$ dilic list. He kept asking me who these people were. I kept telling him that they were my eme.rgency contacts, but after being asked six times, I saKS that I would not answer the question again. l~ad spent 10 seconds looking at it. he coukl have easily detected for himself what fs was. After aboot 95 minutes of teanng my things apart and interrogating me with mostly the same questions, I said, 'This Is harassment! You are simply harassing me!"I f l-\f,:. la U.S. Customs officer stared hard a t me and replied, "So you want to do something about it? You can fi.nd me a t lhe LA Fitness Gym in Norwalk!.. He then stood glafing at me, as if to challenge me righ t there and then, J left. shaking, and have not slept more than three hours a night since. ls this how a person representing the United States is supposed to act? Is this hO\v a Customs officer is supposed to tieat a common U.S. Cllizen? Is Inviting a cilizen to his gym to fight approprlale? Afte~nsi:ieeted my backpack, interrogated me, and paned me down, he unfolded the two emergency oontact lists and walked over to what I presume was a supervisor, and he then returned with a smile. scanned my passport and began typing something in my etectronic file~id not take the folded copy of my passports. or the plastic zip loc~ bag 10 show \he wpervisor the totahty of circumstances. he took jusl lhe emecgeocy cootact lists. I am very worried about what he typed or dised 8124/2015 12:33 PM This entire process ma to catCh flights the following day. I was Issued a b2 v1Sa granting acoess unbl Od 15th as that Is when I have to come back to canada 10 meet with my family doct0<, attend a court hearing for a traffic ticket. and collect and file information to our aocountant t plan to come back to tile US to extend our stay as planned until February and I a feel like they are going to again give me issues. I feel this assessment of myself and family is completely unfair, and I have more then enough to prove we earn money wit,hout physically being In Canada. I love the US as a vacation destination. and as our kids arent in school I hope we can live our wishes In owning here and coming 10 and from without going through this process everytime. None of us have a criminal record or any other reason tor dooial. Despite having TSA Pre I have been unable to print my boarding pass from horne and have had the SSSS-designabon ttlree consecutive times between 8127 and 918. I have had to undens. TSA personnel were courl.eous In Ortando (9/8, flying on AA 1212) and LGA (9/3, fiYing on Delta 2077) but I did not have the best experience in PHL on 8127 (flying on US Airways 1794). Officers were at times rvde and unwilling to address a few sfmpJe questions I had regarding the process. They also did not inform me that all my electronics would be turned on before starting the process resulting in me having to undergo the whole pat down and bag $Barch before having to feave lhe security area, r&Charge my iPad and retutn and repeat the Q.roces~- • I am a-frequent traveler for work, and have an upcoming engagement Closed Jn DaJlas that will require flights to and ftom OFW every week. 91812015 8;48 PM Closed 9/9/2015 7:53 PM . LaploP and hard drives were seized on 12/8/14 before boarding a night to Japan from honolulu. se12ed property have not been retum for 9 monU1s TSA000908 (b)(6) ~me isl N/A t>erman.ent Resident of Canada, ID No. ~ and Colombian citizen ID No.C.C ( }, \ (/!;\ al.,.he"'r+-...::.;~:.;i.-<-'y'"-' m'"' othe :;-.:.r-' I •Atn• •I~ i e to know jf I wgu!d hft eligible to apply f<: a yJsato=:gr the United States of America. l would like to point out that m"y"';f.i; f l- \ I.:::\ l my sister! / 1-\1 .:::\ bnd my daughtej_ (hl.(f}. ~re American Cltfzens. I e-ntered the United States of A , as a visitor, visa 6 1 82. I was fearing for my life and fled Colombia. On September 26. 2008, I applied for asyfum. I was represented by Attorney On December 16, 2008 I had a meeting with the judge and I w as referred to Intensive Supervision Appearance Program (ISAP), EJeclronic Monitoring System. On December 15,2010 I had the hearing and my appllcalion '"'asylum was denied. I was told that I could elthe< appeal the decision or voluntarily depart in the rooowing 30 days. I deeided with my family to depart. On Jall\Jary 12th, 2011. before departing we had our last appearance with ISAP with th.e purpose of letting them know that we were leaving the country to go to Canada and wanted to follow tile appropriate procedure for the removal of our electronic monitoring devices and lea\1ng tile United States. Once they removed our motutorin9 devices, we were never given any papetwork to sign after that. Three (3) day before ol the deadline, I departed from Miami and arrived Two (2) days later at VIVE LA CASA In Buffalo New York in order leave the United States or America and go to Canada. Unlortunately. Immigration Canada gave me the appointment Two (2) weeks later. On February 1, 2011, I left the United Stales of America wilh my ramWy. On January 24. 2015 with my wife and 2 of my kids (my daughters) both minors, I went to the PEACE BRIDGE. NY, POE. We wan ted to know how 10 close our case In the USA. I spoke 10 an officer or the primary line and told him that my intenbOn was to tequest informah<>n about how to close my case not to enter the United States and to ask If we were e-llg:lble to apply for a visa. He started asking questions about why we were ttiere and requesting that information, we told him that our lawyer had told us to do so. He misunderstood us and kept thinking that we were requesting a visa there, instead of the consulate and deemed it an illegal entrance attempt. even after we had made it extremely dear that we were not wanting lo enter. He took our passports and asked us to wait. After some time , Wt :::~:c~m~ tQ&d us to leave all our belOO?lngs and to '°'low h.lm. Aft~r rhat he was referred to a secondary line, to see the officer in charge who also inteiviewed mel (.bl (6) ·{b_( f BP Enf01oement officer Fiie number.I /1 > < c > i s1gma Event:~vent Number. 11...\ IC \ lllle treatment was abusive a nd coercive. My WI e and I were interviewed separately by this officer. The treatment was extremely rude and we felt extremely scared. Some questions were asked t epeatedly until I gave the answer they wanted to hear, answers th.at arn NOT true due to fear and feeli(lg like we were being pressuced to do so. We were repeatedly called liars. The person signing as witness to thts interview is f b \ ( 6 \ . f b Faro. The officer also said in the inter\fiew that ICE (U.S. Immigration and Customs Enlorcement) said that we absconded whdl 1s not troe, and I made sure I told him that I did not know why they were saying that. The olfioor weatened us by saying that they woutd take our children and they would make it so tllat they would be punished and be unable to enter the USA frs degree and a mas.ters degree. my last f1 visa was issued June 30, 2003 valid to une 29, 2005 (no. 60218015). it was cancelled without prejudice, when i decided to leave the us without using my opt work permit (because my wife was pregnant and she wanted to return to saudi arabia to have the baby) i was issued a bl/b2 visa in riyadh on february 20. 2006 vahd for 2 years. in apnl 2007, i was traveling to the us for the annual offshore technology conference (otc) h&td In houston, tx. I was traveUng w;th my colleague bader motlammad a. alabdulkarim. we were both members of a delegation organized by the us commercial offioe at lhe us consulate in saudi arabia. usually there are about 4().50 saudis at the annual otc. bader and i both encountered the same problem. we new from saudi arabia to amsterdam, then to minneapofis. and we were supposed to fty to houston. at the airport in minnea~i s. a dhs officer was waiting for us when we came off tl\e plane. even before we went through Immigration. this was durtng the time of special registtatton. they separated us and took us each for interrogation. the dhs officer asked for my computer and then accused me of having inappropriate videos (child porn movies) . which was absoCutely oot true! the same lhillQ happened to my colleague. dhs refused to show me any evidence of such videos and, fn fact, they never returned my computer. the dhs officer told me i have 2 oplions: (1) sign a statement saying my computer had the videos and return to saudi arabia immediately, or (2) enler the us and they would prosecute me. after 5 hours ol interrogatioo. under pressure, being threatened with 2 years in prison, i finally said yes to the child pom accusation even though it was not true. given th& anti·arab climate at that time (special registration and guantana mo bay detentions}, i was genuinety frightened that they would lock me away for a crime i did not commit and i wouldnt see my wife Or' child for years. !hey never let me call my family or a lawyer. i could not talk lo anyone or eat anything during Iha! Ume. so lhey ca~led my visa rig hi there at the airport In mlnneapolls, and i new back to saudi arabla without participating in the otc. I signed the statement and the visa was cancelled on april 9, 2007 under Ina section 212(a)(2)(a)(i) for "possible moral rurpttude based on laptop contents." the exact same thing happened to my colleague. please believe me, i am a respectable busines$ man with a wHe and children. i never had any child pom videos on my computer! alter lhe incident e>plained above. I applied for a new b1/b2 visa at the us consuJate fn about 201 1. my application was denled '"'the same roason - Ina 2 12(aX2)(a)(i). l realize that I signed a statement In 2007 saying that I had Inappropriate videos on my computer, but i hope you will consider the circumstances and realize that i was forced to sign that statement under intense pressure and it wa.s not true. the dhs officer never showed me any evidence of the videos he aocused me or having. he never let me talk to a lawyer or to my family or to anyone. I was genuinety afraid i would be locked up for years with this alleged crl me used as an excuse to justify my arrest. I believe this wa$ a violation or my civil rights. please put yoursellln my shoes, with a wife and child, during the time of special r egistration and guantanamo bay dete-ntions. and please consid8f what would you do if you were- a man coming from saudi arabi - even if you kllew yoo were innocent? i was forced under threats by the dhs officer to sign tflat statement, but it was never true. since then i have traveled to the Uk, spa.In, switzetla.nd, trance, germany. Italy, austraIla, south korea, russla. seychelles, lebanon, qatar, uae, and bahrain . all without incident. mosuy, i travel for business. and i have solid business relationships in many countries. it woold be mutually beneficial for me to be able to attend the conference in houston, texas on an annual basis as i did before this incident. Closed 9/211201S4:55 PM I TSA000909 (b)(6) y Report on Delta Airline Plane I am writing concerning my recent trip to the Untted States of America, in which I met with some rather unfortunate circumstances. On ullday June 8, 2014, I boarded a plane with Delta Airline from Lagos Nigeria to Houston, We took off around 11pm, white we were in air I asked one of the crfffl member f I coold charge my phone battery and she dirac1ed me 10 use !he charging oullet In lhe restroom. I plugged my phone l>attery In lhe hope 10 have enough charge 10 call y reJative on arriva1 in America. Few minutes later, I was approached by two men who identified themselves as onboard security personnel. They askod why was I rging my phone al the restroom and why was a white tape around it? I told them I needed to ctlarge my pt\one to be able to call my family on arrival and the white tape as 10 hold Ille battery firm to tile cMrge< since tile c~p was broken. I also mentioned tllal I had asked a flight attendant ii I could cnarge my phone. Subsequently, I was sked a few questions about my travelling and both my passport and boarding pass were collected. I answered an their questioos to the best of my ability. Thereafter, I as told for precautionary reasons the plane will have to divert to an airport in Dakar, Senegal. Tiley wanted to be sure the charging device was not a source of any - urity and safety mreal. On arrival in OaMr Senegal, I was led out of the Plane Into lhe waiting hands or Dakar POiicemen who ran all sort of tesl and examination on a to verify ff I was In possession of an explosive or anything that was Illegal but !hey found nothing lmptlca1ing on me. Thereafter, I was Informed I would nol be able to tinue with the flight to Atlanta and will have to re·book my flight to the United States of America. I strongty agree that our national security is an important issue and it 'hould never be compromised. However. upon due diligence and very sirict securily screening which I went through coupled with tne tes\imonies of tile security perSOflnel hat nothing lm-plPcating was round on me. I asked why I was left behind In Dakar. When I asked why, I was told this was lo other to avoid any embarrassment and to ssure ttie safety of passengers on flight. Delta airline official report testifies to this. I was immediately approached by a Delta representative and booked into a Hotel (King ahd Hotel) by her. I was given access to caJI my family members already awaiting my arrival in America. I was re--schedufed for a ftight to Nairobi. and from Nairobi to agos on Kanya Airline. I boarded Iha plane going to Nairobi on Iha nigh! or Monday 91h June 2014; we slopped al an airport In Abidjan 10 drop off soma passengers and !so to pick up others to join us to Nairobi, whicll took several hours. On getting to Nairobi on Tuesday, I missed my flight to Lagos and was told thete was no other flight o Lagos tile same day and will have lo spend the n19ht in Nairobi, I was stranded. After explaining my ordeal lo a DeUa/KLM representative by my brother. they decided to &schedule me for a night to Houston gotng through Amsterdam. On getting to Amsterdam, I was checked ln at the immigration stand wamng to enter the plane; a lady pproached me for the Department of States and cancelled my Visa. She asked me to return to Lagos alld contact the embassy for further explanations. I am a Christian nd a responsible child of a Semor Pastor in the Redeemed Christia11 Church of God in Nigeria. I have never and will never do anything to jeopardize the safety of fettow um.an beings like me. Closed 9/2412015 1:24 PM will amva to the USA on tile Tuesday 291h or Seplamber. I go tllara atmosl every year because my wire. who lives wilh me In Santiago, ls from Iha USA, so we go for The box for "Dale of Enlry inlo tho U.S" does not allow me to put a isiting her family. But the last two times that I went, the officers of Customs and Border Protection sant me to a room, where I had to wait aimost 5 hours. While there 1do future date 09/29/2015. it sends me an "Invalid Date• message, so I ot receive much information of wtiy I do have to wait there. For my wife pa.rents it is also frustrating since they do not receive any information at all, and I am not allowed am trying with a past date just for sending this form o use any kind of electronic device, so I can not make phone calls, sand sms or emails, to lot them know that I wlll be delayed. After this rwo times of gathering ~1t~) has problems for entoring in the USA so the officers nformation it seems that my probtom is that another person woo. has the same name lhan mel as to be sure that I am another person. for this they have lo wait fOf an answer from Washington w IC ~es about 5 hours. I would like to ask you if is there something hat I c~an do In ~dva~ in order to ceduce. \11al lime. Best reg•rds have traveled for years all over the world. I have came in and out wilhoutincident untiJ this summer. I am a traveling RN currently working in Texas. A friend that I metoo I crutse about every 3-4 months. I have been on about 12 cruises ssignment here in Odessa as~ed me down to his grandfatllers ranch (wlliCh borders !he Rio Grand) We were pulled over on Ille road by border patrol and detained for without incidence. I am wotldng in a border state and have orossed boot an hoor. Theo later we were stopped and detained at the checkpoint outside El Paso. Stopped and detained at crossing in Presidio (went over to have leather wOC'k several times with my latino friends who are US citizens. one on a saddle for friends grandfather} stopped at crossing and detained twice in El Paso. Thjs 1ast weekend I was preparing to leave the cruise ship and 3 border a1101 agents knocMd on door and searehed room and had my travel partner and 1standing in the hallway with other passengers passing. They round notlling and asked s what we had bough! In MeXlCO? I slated "I-shirts and a wall hanging and medication Iha! I had gotten from a I l b \I C \ !while n a.n overnight in Puerto vanarta. I started to get a migraine and he gave me a low dose of codtene 80 tablets.When leaving the ship wtien I swiped card to feave ship a oud alann went off. They detained us until agents arrived with new friends we have made that week gawking at us. Once we co~ected our luggage we were escorted to a oom and our luggage was searched. The medication I told them aboot earher and had claimed on my sltp was found and the officer said I could be atrest&d and cha!ged felony. I was surprised because I had been perscribed these medications by a MD and got them from a pharmacy. They seized the medication wflicfl is no big deal. I ad taken 11 of 80 tabf.ets and had 69 left. He told me this coukl be on my record and I may have trouble getting a job in the foture. He toki me I already had a reoord and his was just an addition so he really didnt see the big deal. I tolally accep1 that I have a record of misdemeanO(S from my youth. I have been In zero trougblo tor almost 15 ears. I have been sober for 10. t went to college and got my nursing degree and I am helping people today instead of drinking and partying. i am not sure how or if this ill be an issue without being charged/convicted etc. I claimed them on my declare sheet and was not making an attempt to bring them in under the radar. I know thal this s a controlled substance and did everything possible to be upfront about this. I would do nothing to Jeapardize my career. I rurthe< would l!ke to know what I did to earn his sudden interest by border patrol. Do I have an aquaintance that I am not aware of that is up to no good? Did I make a political statement on Facebook that raised larrn? I had thought this harrassment was over because I occasionally r el ISA pre c, eck. Well the offioers ransacking my suite in front of fellow passengers proved therwise. Please help me understand what has changed. Respec1ru11y, _ (b)( 6 ) _my passpOrt number is ( },v i:;\ Closed 9125120151:03 PM' Closed 9/2812015 1:56 AM~ It is my request to immigration de-partment that please look into the Closed matter and do something to facilitate the people like me. Do you want 10/212015 8:25 AM I I I 0 am a dentist by professional with high credentials in education and enjoy a respectable tife. I have no criminal history and have a family of two soos and one daughter iving with my wife in Georgia. I am a US resident. a regular tax payer to US government and a frequent flyer to Pakistan to offer my professional services. Whenever I ass through the US oustom and border protection at Abu Ohabi airport I always have this problems tllal 1want to bring into your notice. Since tile establishment or this acillty there never has been a shlgle time when I have not been stopped for the investigation. All the times same question are asked and the Investigator treat me as if I ma criminal. I am searched disgracefully every times, my electronics and valet are taken from me and they make me to wait until tile flight is gone. Once the flight is •ssed then they return me ihe paSSPort and ask to get the next night. It resutts in ttle disturbanoe of my whole schedule and I have to spend tile whOle night in a lserable condition at the afrport because airline does not offer me any hot~. I have become familtar with the Immigration faces and lhey also start rocognlzlng me and I ot so famjliar of their question that on this visit I wrote all tile questions that they ask and all the answers that I reply every time alld handed over to the officer. I thought it ill save a lot of time of investigation but it did not work. Officer started asking the same questions toot have beeri answered on the- paper. This time when I inquired the mmlgratlon officer th.at wha1 makes you so suspicious aoout me every lime you guys stop me and Investigate me he replied it Is probably your name. me to change my name just bee<> use or the immigration? That would probably make immtgratlon more suspicious. The only ~ution left with me is to change the airline from Etihad to someone else. If I do stmple math, in rny re.cent five visits, immigration officer wasted at least rwo hours every time with mo. means he or she wast&d ten hours of the US government that he is paid from the tax payer money. It was all just the repetition that he is probably trained for. If a data base of the travelers is maintained and he has a quick access to It, he can save a k>t of time of his duties and can avoid me from lot of troubles. Although I am sure that no action will be taken on my request and your staff In Abu Dhabi would keep on lnves1Jgallng disgracefully the innocent people like me again and again just to justify thetr job. but I have no choice other than to bring it into your notice. was escorted to secondary inspe<:tiOfl. the officers were stem but friendly until they looked me up on thetr computer. They lhen became very tVde and made me wait early an hour while they searched my vehlcie - the entry was very quiet that day because It was around noon on a Tuesday, I belleve the officer who went to search my ehicle went on a long break before !land making my wait an additional 20·30 minutes. Upon returning to my vehicle I found all of my befongings tying in a giant pile in my ruck. bags were upside down and empty. Ive been pulled into secondary inspection my last three entries and C5ose<:I treated 11ke a criminal offender. Ive committed no crimes, Ive done absolutely nothing illegal, Ive just been returning home from visiting my girlfriend who lives in 8.C. canada. I do not bring any items with me aside from my clolhlng or small personal belongings (laptop, !pad, etc.) Each visit the officers are extremely rude and act like Im a wanted criminal from another Country TSA000910 10/4/2015 10:38 PM (b)(6) 2218328 • theyve.damaged me my interests and professional continuity onty by negligence, violation of privacy and faJse accusation. I need to clarify this situation ... I cant let them I punishing me for an offense that n:ever I made. a crime tha1 there was no evkfence that I was going to make at any time. 1f one has no right to use the cellphone or orhet device In that place, then: Why the offloor if he can read my private coovel'Satlons? t can not refute the false charges th.at he wants to raise agatnst me? I can not use those sarpo r~sed 10/ 1312015 6:05 PM Closed 10/14/201 5 5:14 AM rbV j Vancower, 6.C. airpart US CSP ootry into the United States. The incidents on 04/1812015 and 08/01/2015 were both at the Blaine, Washington entry to Ille United SUltes cantwell as well as Commissi0<1er Kerlkowske. I travel to the CBP. On each occasion my suitcases were checked, my digital camera was vlew&d, my laptop was examined, my cell phone was gone through, my carry on items were Phflippines to visit friends, check on dental labotat0ties. volunteer my dental services to the poor of the Philippines, and visit my Philippine looked through. my pant pockets were emptied and examined, I was interviewed. girlfriend. On 01/03,2015 I was detained and questioned for over 2 1/2 hours In tile Vancouver B.C. airport and missed my connecting flight to Seattle. I could not find a flight to Seattle until the next day and decided to rent a car late that night. I was detained and questioned for a secood time that same day at the Blaine, Washington US border. I was detaioed and questioned for over an hour on 04/1812015 at the Blaine. Washington US border. I was delained and questioned for over 2 hours at the Slatne. Washington US bordot. I know I am being profiled and what OHS/CSP has repeatedly been looking fot they did not find and will never find. I have been repeatedly detained and questioned with negative results. With the above mentioned 3 return flights from the Phtlipplnes which resulted in 4 interrogations. I have tried to explain my fru-straliontirrltation when crossing into the US border. I want this problem (esotved ASAP and stop the harassm&nt as I have another trip planned in December 2015. To whom it may conoem: Last yeat I went back to France and after coming back to Los Angeles I was sent to secondary screening. This year t got married a.net wenl to Bora Bora for my honey moon. After returnillg with my wife (who is a US citizen) the global entry machine drew an X and the CBP officer sent me to secondary screening again This time I was in that room for 3 hours! Although I have 9Jobal entry they sbll made me wait for 3 hours and Uien gave my passport back and said I could go. That is s.impty unacceptable. My wife in the mea1lllme was outside Inquiring about my status. The answetS she was given by a CBP officer were atso unacceptable. She was told that I was a criminal1 she was told that this was going to happen evorytime we traveEled, she was even told that we should n<>t trave1 together again!! Both our civil rights have been violated because I was not supposed to be held for 3 hours when I have global entry, that treatment was simply abusive. Moreover Iler cMI rights have beoo VIOiated because of the coercive behavior of that border patrol officer who was with her outside. In addltkln. my privacy has been violated because a government agent (border patrol officer) has inappropriately shared my personal information with my wife. He decided to scare her with information that was simply false. Even stating that I may never come out of that room and that they will send me back to France. She was even told that cameras were looking at her and that her waiti"'9: for~ t~~ f {hVhf) for hours would lolated in numerous ways because of the aforementioned. Please help ease this situatiOn. Thank you so much for your time and efforts. ft ;s much a()PfeclateOI On October 5, 20151 attempted to enter the U.S. as a lawful permanent resident. However, I was sent to immigration seoolldary inspection "again'' due to a OHS record related to an immigration withdrawal at the Honolulu, HI port-of-entry in December 201 1. Since the withdrawal, I have been legally admitted as a J1 (November 2012), beoo paroled (June 2015) and legally admilled as a returning lawful permanent resident During my October 5, 2015 entry I presented my Alien Resldenl Card for admission. yet was stm sent to immigration secondary. The questions are always the same. • ttave you ever illegally accepted work in the U.S.?" I am a lawful permanent resident now. I should no longer be questioned about my right to be in>remain. or aocept wo~ in the U.S. The primary inspector should know the differeoce between a non-imrnigreint and resident alien, as weU as when a record is no longer relevant to the apphcant for admission. On October 5, 2015. t waited for 3-hoors in immigration secondary only to be told, everything was all right and to file a "request for redress• with OHS TRIP. Ridiculous. Furthermore. the contract security in the immigration secondary area was rude, unprofessioMI and threatened me and other passengers for simply looking at our efectronjc devioes. I respectfully request that any/all OHS records related to my withdrawal in 201 1 be deieted or modifted to ensure an accurate understanding of my current frnmigralion $latu$ be avaltable to 1tle primary lflsoector to avoid unnece.ssarv delavs Jn secondarv. TSA000911 (b)(6) Last year a friend and I were travelling overseas. Our flight connection was from Ottawa (Canada) to Detroit USA to Paris France, a.nd finally the destination Turkey. As i I have a few things i would like to mention. First thing is i have NO Closed was passing the scree11ing, a US Hom.eland Security Officer took my fingerprints and a picture (which i found odd), folk>wed by dfrecting me to a room rather than the criminal record. I have a clean reoord in Canada. and have no problem provfl\g it. I am NOT a supporter of terrorism, and i have NO plane. Shortly after that my friend and I were separated into two different roon'ls. The officer began questionir.g me as to wtiy i am travelling to Turtcey. I told the officer 1 noticed a great deal on tine for a bundle to go to Turkey, the ticket was all inclusive. at a 5 star hotel a.nd all sons of events within the hotel as well such as a night club. The connection to radicaJs. I am a full-time working Canadian, I still live at officer proceeded with asking me about my personal lrfe, suctl as where i work, if i go to scliool etc etc. I answered all of his questions without a problem. He then home with my parents and tile US lias ZERO reason to be concerned searched my bag and had me pack ii back. Sh0f1ly after thal he asked fO< the passCOngir>gs Citizen, but as a human. (passport. boarding ticket. cellphone, etc etc.) and told us that we had missed our flights, therefore we would llave to rebook our fltghts for the following day as there are 10/161201 5 5:33 PM no more flights for ll>e n19h1. I haope to fix ii soon. lovn•~~r~~~~~~~~~~~~~~~~~~~~~~~~~~~~~--' TSA000912 (b)(6) I have no idea why I have to go through so much security screening I was returning· home to see my family after working for the Department of State for five months. After arriving in Dubai from Abha, Saudi Arabia. I was told that I would have to clear customs to go out of the airport and return to the airport through the rront entrance to receive my boarding pass. I couJd not get a boarding pass through my at the airport, but it is getting quite old. co1lnectln9 flight lrlside the 1ermjnat. I had to wait In a long line to cleat customs aoo go to the United ticket counter at tt'le main entrance of the airport. The ticket agent had oo idea why she couldnt print my pass and called United in the U.S. I was asked if I had a Redress number so I gave them my Redress number. I made sure to put my Redress and Known Traveler Number on my flight reservation before my ftight. When entering Washington, I was pulled aside by CSP in front of everyone on the night, raising stares from evetyone. I was detained for four hours and missed my connecting night to San Antonio. The agents took my laptop and cellphones to another room and I was asked what the password to my SIM card was. As I was boarding my connecting ftight, I was told by the gate agent that I had to go through TSA security. We walked as fast as I can to go through TSA security and got on the plane just as they were dosing the cabin door. Returning to my job as a U.S. government contractor in Saudi Arabia. I went through Secondary Security Screening Selection at San Antonio airport and was also Interviewed by CSP. Upa.n arriving in Houston I was again apptoached by CBP and was also directed to go through TSA security SCfeening once again before boarding my connecting flight to Frankfurt. In Frankfurt. the gate agent had to call somebody before I could board my connecting flight to Jeddah. Closed 111312015 4:59 PMI This is the second time in a row that I return to the US and be held by customs. I am a US citizen with a past record. I feel this as why t am being held up every time. Closed Be<:ause ol lhis I reel I am being PREJUDICED against. The CBPO whO delsed I am a full-time student here in United States with a valid f1 Visa. I am in full compliance of my F1 Visa. I left US to travel back to Taiwan on January 18, 2015 to spend Chine<;e New Years with my family When I retumesed pl'IOf' to this last trip was leavfng Chicago y6ears ago (but I no longer have that fhghl nformatloo) where I was chosen fa< an explostves check, moved on to my gate, and confused here. While I was kind of getting used to this. since It ends then approached by 2 agents telling me I was ra.ndomty chosen for a suitcase check. Last week, on Nov 8, 2015, I was nyin9 stand-by. approached check in counter, up being not too big of a deal, and onty once did it feel a bit ridiculous answered questions, and tofd I was randomty setecied for extra security check. There was a misunderstandfng at the flight gate where my name was caned. I was told by (the Ct)icago trip years ago). this last trip trying to leave Barcelona felt one person lo get inlo one line, I got Into that hne, tllen was told by aoolher person to go back to 0 said stie dldnt know, bul Iha! I could contact you. 111171201510:55 PM 111712015 2:42 PM 111812015 7;5g PM I I traveled out of the country to Cancun, Mexico and upon my return 11/19/15 1was subjected to a situation that I am requesting answers to. I arrived in Denver and was cleared thr:u Customs.Border Control and lmm~ration. Upon reaching the TSA agent I was toJd my boarding pass was flagged and I would need additional screening. It was at this point I felt I was detained ror an u11spectlul. She was doing her job. but again there was no explanation giveri as to why I was going through this procedure. To say my rights were violated will most likely be dismissed. I completely disagree and require an explanation. I understand and appreeiate the need that exlsts in the world to screen carefully. What I completely disagree with Is the lack of answesed and submitted an application with yes to the first question and yes to drug charges. I have neither. I am unable to optaion a visa in time due to a death in my family work eommitmetits arid flying intefState to get a non migrent visa. Simply isnt an option. I can prove I have no criminal or drug convictions. I also had pnomnia which I no longer nave. I was advised as ciceumstances are different abd I no longer have a medical oonditlon that I shoutd be granted tge waive<. I fly to la Houston then south America. Thts is my 31st birthday trip. Please contact me urentty. 11/231201512:26 PM 4 I TSA000913 0 0 1112412015 6:02 AM (b)(6) In (approximately) 2004, I was coming back from Spain, and I was delayed eotry into the United States. Since then, I have traveled to Thailand (no issue) a.nd nationaUy (Maine). and have not had an issue. However, since the recent incident in Paris, it ha'S made me question die prior inekfent in lieu of future nationat and international I was originally pulled aside in 2002 (in LAX) returning from a cOf'lference when I was informed there was a contaminate on my Closed 11/25120151:35 PM tra\lel. company Issued laptop. I Informed the TSA that I worked at a Closed 1112912015 8:27 PM CloSn with my name and I should apply for a redress nymber Upon an1vln9 In the U.S. at Los Angeles International airport, all of my electronic devices and ceY phones were seized and laken to anothet ama in customs and I was forced to teveal passwords. I have had SSSS on all my boarding passes domestic and intemationaJ recently and in some airport they took very long time and look some of my electronics away. I arrived at around 11 am local time. I was taken to reception area waiting to be intesviewed, Two officera with badge nameslf'bl<>nd ffb'7lcauect me in a room for Interrogation. As soon as I sat down I was •~1 !Seti 01 Moo at •Jl my visit accordiog 10 their reco1ds. I told them the purpose~lsll~nd my graduation at was flOt returned. northwood university alld then visit my fiance . t h\( h \ _ o spend chrismas, new years and her birthday on the 2 january 2016. I showed them my travel tickets, addresses were l would stay during my visit inciuding my hotel reservation I made ror my stay at mkhfgan for ttle graduation on the 19 december 2015. My personal and work pnone was seize and access requested whicli I duly gave lo them ager) and his allilude was unpleasant and condescending, showing no concern for our pri\lacy nor right to privacy as US Citizens under the Constitution. He was unreasonable and refused to teU u:s why wo couJd not continue throogh security even after a 2 hour process Cleared all of our other belongings (tor a second time fn 3 weeks!). He refused to accept responsibility for any risk to our right to privacy and the security of petsonal Information nor acknowledge thal we had not been given. any advanoo lnfoonatlon that we would be required to power on the laptop prior to going through the security screening. Luckily t was able to find access to a laptop charger in the chock in area of the airport and charge the battecy enough to power oo but feel that this should oot have ever come to such a risk to our personal information and p(ivacy. Overall, the process took over 2 hours and we just made it to the gate for boarding even though we arrived at the a1rpours every time I reenter the US, CIOsed 11612016 3:50 PM my possessions, and they attempted to turn me ove< to the San Francisco police. However when the police officers arrived, they examined the tablets and told the customs officers they were in error. and I was released whfle still at the airport. SillCe that incident. I have been subjected to delayed immigratkm processing and mandatory customs searchAs When I have reentered the US. The first incident occurred on March 21, 2015 at San Francisco SFO airport. I arrived on a flight from Seoul, South Kotea. Customs agents searched my backpack and found a plastic bag containing a dozen pink AdVil (ibuprofen) tablets and white melatonin jet lag tablets. The melatonin tablets are supplements that originally came in a big bottle of 100 have no ma.rkings on them. So the customs agents used a drug test kit on them. One of the and be unable to use the automated immigration machines and be forced to wait in a special line. to then have to be searched by customs every time. Coukt someone. please took Into this and cleat my record so that this doesnt happen every time in the future? Also. customs agents should be mrormed that their drug test kits, at Jeast /IJ.ways when I travel through US Border Patrol, I am selected for additional questioning. In order to expedite the process and make it easiet, this past year I applied for the As an innocent American citizen, tbis event was greatly d isturbing Global Entry program and was granted it. I first used it in September of this year ~ with no problems. However. I received a message in November informing me thal my and traumatizing. I can appreciate the need to ensttre the safety of panlclpation In lllat program had been revoked but ot did not give clear reasons -nor coold I find more lnl0ould not take lour Qayover in Chicago) for an early morning flight I went through the n°'mal lines and was sent to additional questioning and then sent to the back area. I was detained at hours to verify my identity (especially when this happens frequently and I had- a weatth of documentation with me), 2- Moce the border for over four hours. My electronics and bags were taken and searched and I was kept under close watch wtth onty a few questions asked of me regarding previous travel. They took my Global Entry Card and said they could not nal, bu' it was clear the system was oot set up 10 allow them to give me more lofonnatloo or comfort. ag.,.,ls tOld me ·1hat then to Ille presence of ce<1ain drugs. will return "false positives· for a number of common medications. I read that apparently the test kils customs agents are using, bOttle so I can keep them in the original container. whk:h detects fo< something called an ~ndole ring" which is presant In LCD, will also change color and lndk:ate a ratse positive f0< melatonin supplel'Oents, SSRI serolonln antidepressant medications. and byptophan supplements among others. The second incident occurred on September 1, 2015 at New York JFK airport, when I was arriving on a mght from Paris. This time. when passing through immigration, I was denied an entry card at the automatic machine that scans your passport. This has never happened to me befote. Sot am oortain that it ts because or the Incident from March. I was required to wait for over 2 hours In a llne In the. lmmlgratioo office. where finally an immfgration agent led me d irectly to customs, where I was subjected to a mandatory customs search. When this happened, I asked the agents what I could do to avoid its happening in the future, alld they directed me to your website. I would prefer not be delayed fot 2 hours every time I reenter tile US, al'ld be unable to use the automated immtgfatlon machines and be forced to wait In a special Une. to then tiave to be searched by customs every time. Could someone please look Into this and dear my record so that this doesnt happen every time in the future? Also, customs agents slloutd be informed that theit drug test kits, at least the brand of kit that are used at SFO. wi.11 indicate false positives. Melatonin is a veg because of the SSSS on his ticket. T his also on our outbound leg of our travel from Norfolk, Va. The screen was conducted and we were told that the security rep had phone a.head to Newark airport. My thoughts were that there would been no addrtional screening as the screening in Lisbon was conducted. However upon Ian.ding in Newaf1c. airport, we were meet by pOfice and sent to a detention area wefe my sons position were searOhed again. The problem with this screen was that they took hts laptop and cell phone alld proceeded go through both after getting the passw0<1>tanation l\as been accepted by my Son and t as to why such invasion of privacy was done. I will be available for the Newark TS/\ I tt.. \.I c \. I If oothlng Is heard I will use othe< media (social. email and my personnel contact In OHS} until a satisfactory answer Is Managers to call a q ~b\IG\ ' or provided. I look torwar to you cal . Returning to Ille US from a family vacation in Aruba on Dec. 28, S015, I was oking for someone named Michael Hatcher. but I was not him. Then. on my next trip, a round trip between OFW and OCA airports applied and was g iven a known traveler number. It is TT1 149HZ9. I Jan 9·11 . 1 was stopped for &ek:litionaJ screenfng each way. It was beyond any of the standard random screening Ive occ.asrona11y been selected for when flying. In fact, ao fly, mostly on AmericanAirtines, about 60,000 to 75,000 miles a year. TSA agent was waiting for me and asked IOI me by name at Ille entrance to tile screening at DFW for the DFW to DCA Olght. t had to turn on all my electronics, every!hlngand have done so for the past 10• years wlthOut a problem. Since was swabbed and I assume tested for chemicals/drugs/explosives. and I was thoroughly patted down and then the agents gloves te.sted. This happened both at DFW and TSA pre started, I nonnally get the TSA pre clearance. That has au at OCA. The TSA agents at OCA suggested I contact TSA.gov after my screening there, as I might have been put on a watch list stopped since the return trip to Aruba. altliough I do not understand Firstly j was refused a·n ESTA on my pass~ This is aUmled Kingdom (England) passport. I am a white male and Twas born in England. My ESTA should i~:~:z ~~~e me the-ESTA on -lhe pas$Po'1 mentioned abOve, and not ha>1e been dented. FoOdy pat down, unpacking or all of my carry on bags, turning on all eleetronle devices, additional chedeo, he handed ii to enotlw offioer and aoeompanled me to Customs. where they searched my luggage and laptop. Of course, nothing was found. No explanauon w~s given. On multiple occasions I have been stopped a fter traveling out of the country with my ramily for vacations. This includes airports, cruise line terminals and coming back from Mexico while driving. Im never ever given a reasoo for be stopped and sometimes they dont even say anyttling to me. just make me sit somewhere for hours. Then other limos they search all of my belongings and take mine and my wifes phones and go through a11 of my d evices. This last time they delayed us and we almost missed ouf frights. Now when I traveJ we have to put hours between our arrive back at ports and air travel duting to the delays the OHS causes us. WE have 2 small babies and ·[uJ~~~Tike travelling, specially arr ltavelling. Therefore. my travel pattern is a vety limited one. Perhaps a couple of trips In a year, Could someone please provide information as to why Im being stopped time and time again? Perhaps some informat>on is lnacwrate and we can get It updated? .__ _ _ _ __,_.;i!t!ls..cre.,a.,11X.!!.!lvinconvenient. This has""b"'e"' e,,,_ n ,,o,,.,i,,, n,_o,,.,n" f"' o'r .,e"' a"rs"-.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ' TSA000916 (b)(6) The last three times I have flown. I have been sent with a SSSS boarding pass to seoond aty screening which is a very unpleasant and timo consuming process. My I ~ t:w.1b 'I. redress numberl / t..'\/ c trusted traveler number CIOsed Uckels are purchased by EchoStar Corporation and I fty between 'AO and OEN at least twice a montfl ... having to spend an extra 30 minutes getting my luggage abd ] as well as TRA Pre which, of course. I have not been ek>ctronlcs torn apart and then getting put through the lull body scanner, metal d etecn to this matter. Application esta number:I On two consecutive days. I was marked SSSS on my boarding pass, and it sakf thal my seat will be "Assigned at the gate". A separate line was opened for me, I went lhfough an intrusive and traumatic body seafctl, for health reasons I cannot go through the full body scan and I was told categorically that I cannot opt out and wi11 not be allowed to boacd. I have medical reasons to opt out o f the scan, and it is my right as a U.S. citizen (o do so. It is appalling that I have to go through the scan · violating my constitutional and health rig'hts - for two days in a row. AdditionaJty, my laptop was scrutinized in a way that has left the screen messed up so I have suffered matenal damage as well. I was also tllteatened that I will have to surrender my laptop, Why1What are these r\lles and whegings •nctuding backpack, incidents aod there are more occasions when tor my wife traveled. walJel flash drive and searched them, possibly copying the contents o f il I know thjs because when they were returned to me all items were misplaced. My wife experienced a simitar four hours delay in February 20 14. In April 12th, 2014, upon returning from a business trip in Germany. my point of entry into the United States was in Vancouver, Canada. I was qv-estioned there for aboul six to seven hOu/$, I was questioned extenswely about my relationships and contacts overseas, lhe places 1hat I have been In Germany and the peopte that I met. Furthermore, TSA agents took my IPhooe, camera and bush\&ss laptop and I belleve made copies of their contents. we have been extensivety questioned and delayed. I am very troubled by your agencies practices and request an explanation of why my wife and I are being put through sucti invasive and degrading scrooning processes. I plan on lravetlng 10 visit family and on 2/2912016 12:45 PM Some of Ille items were taken from my possession for 6 hours. I DID NOT GIVE CONSENT FOR THESE ITEMS TO BE SEARCHED. Instead, a TSA agent handed me a bus4ness in Ille future, but I wisll to do so without any hassle ex card stating lhat he had the right to take and search my computer and other effects, lhen began dOilllJ so. I have beoo asked to give them my SIM card and provide them delays as any other law-abioard the ffight, which I nearty mossed it due lo the length of the process. In September 13111, 2015, while comilllJ back to the US through Abu Dhabi, I have been delayed for about 18 hours in the airport. According to airport staff, they had to cleat me with an agency in the US first before they print the boarding pass. The airline refused to allow me to leave the airport and refused to provide aocommodaOOn for period of about 18 hours. After having the boarding pass. at the passport check point, Orsl I have been stopped and searched by locat aulhonties t believe°" behalf of TSA. They body sear<:lled me and then asked me to wail for TSA agents. Mer agents questioned me and asked me 10 stay and wait In a room for a long period of tlm&, they came back and did another body search. In November 1st, 2015 upon arriving to SFO airport the same issue happened again . When I asked you agent why I am StJbject to extensive search ar>d delays, he suggested tnat if I think about it, I can figure it oul and he can not provide further information. In January 3rd, 2016 upen arriving to Chicago airport, TS.A agents were waiting for rne al the gate and I have beeo asked to fo11ow them for quesuoning. Problem prlnllng boardlg pass. It was stamped with ssss. Exoossfve searehl119 and was made 10 check In all my electroniCs. Repea1e quesllooing during t>oardlng an(! Closed 3111201610:23 AM CloS<>d 3131201610:29 AM Closecstion and turned back to DC. At at DC for 3 hours, excessive questioning, all devices removed lrom us and examined )possibly inlotmalion removed from them). Finally saw our bags since depart!lllJ DC and everythl9 was thoroughly checked ·lost 2 bags due to everything that happened. Still have no answers for all this hum~litaion, trouble, and ruined holiday without refunds. My w ife was w1h me. _ _ _ _ _ I arrived at Ille US Customs on 212112016 asked reasons for visltong, collected my cellphone, laptop and searcnec my luggage and the TSA agent found a resume. I was denied entry and stamped w/prejudice and detained for 24hrs wino or little food to eat In 2014.1 traveled by plane to Las Vegas, NV. I had "SSSS· printed on my boarding pass and TSA took me ;nto a separate room and searched my person and my bags. Also in 2014, I lraveled by plane to North Carolina with mywlf&. I had "SSSS" printed on my boarding pass. I was separated from my wife, searched and detatoo<1 f0< about one and one haJf hours. Due to the delay we missed our ffight and had to board a later flight On December 11, 2015, I was returning from a short trip to Toronto, Canada with my family by car. When we got to the US/Canada border in Buffalo, we were asked to pull over to the side of the road. We were detai~d for aboul five and one half hours before being allowed to reenter the Voiled States. The border pattol agents confisc.iled my personal and work cell phooes, work computer, my clllldrellS iPod, and several flash drives. They gave me a receipt detailing the items. My electronics were returned two weeks later. Also during the slop on DecBmber 11 , 2015, I was-questioned by three law enforcement officers who identified themselves as being DHSJFBI. IRS/FBI and a superv~or. They questioned me about my trip in Canada ~nd also abQ\11 unrelated l6Qsl hM oj""i~1sh<1ak•: ·~r~d. To whom il may ooncem: r-vty name is within the Uniteem that I had Just entered the terminal through TSA so why do I need to go through tho TSA again? The airline said I had been selected for additional security check and that I will not be abSe to board until I go back to TSA and checked agatn. In view of the limo. I ran back to the TSA lines, was told that I will be going through enhanced securrty check whici\ included metal detector. x·ray, an extremety vigorous. ullComfortable. and humiliating pat-down procedure that I have never enoountered before, turning on of an my eJectronic d~vioes, and Ohecidog of each and every item In my carry on even keys and sunglasses. Even If I discount the time and other issues with all the security checks, it is vety difficutt to ignore the humiJiating pat-down PfOcedures. On the e ) { ;'\ Ctosed 3121120166:12 PM Ck>sed 312112016 9;20 PM Ck>sed 414/2016 2:59 AM _1have been a permanent resident 0 Oi&Past year, and have llved In the US before that for 11 years as a student and H1B worker. I frequentty travel between the US and Europe and other parts of the world for family reasons and to attend acaOOmic oonfetences and events and wrn be travailing even mote frequently in the future. Thetef0d 13 hours from BNE to LAX on Virgin Australia (VA) flight VA7. In my possesslon was a vatld ESTA llltoOw I can get \he "Refused Admlssoon" stamp on CIOsed 51512016 11:26 PM (VWP}. a return ticket to Brisbane, Australia. and valid travel insurance for my planned 88-day trip. Upon arrival, I was questioned by a CSP Officer, which was the norm based on my previous experiences with travel to the United States. Unbekncwmst to me, the answers I had provided at this initial screening were not satisfactory to them. The CSP Offlcef infOC'med: me that I was to foDow he<. We went aoo waited at a second booth fat a new CBP Officer to question rny arrival and 88-day Intended stay in the US. After this CSP Officer seemed dissatisfied with my responses to the same questions, I was taken to a waiting room for further questioning from yet another CBP Officer. At this point, no explanation of why I was there was provided. my phone was confiscated and ~code demanded. I was provided with a piece of paper that authorised access by CBP Officers to my mobile device afte1 they had alteady taken my phone. Offlcerl.LhJ.'l ho had confiscated my phone. was showing i1s contents to other staff members while smirkiog ~ughing, yet I have no idea what he was showing them. W~s in the initial waiting toom waiting for a CSP Supervisor to reviewi l case, I overhead Officer (b roviding papeiwork (o a Virgin Australia staff member for lLbl_J When the VA employee asked · 1s this 100 percent yet?"', my passport removed so that I am not treated like a criminal when I On Dec 26th 2015. I was subjected to secondary screening while enterir.g the USA at New York JFK via Paris COG, flight AA45, due to issues with my ESTA visa. I am a French citizen and lived in the USA between September 2005 and May 2013. I attended Boston University under a F1 student visa, and worked for Phillps Electronics North America after graduating. who had sponsored me for an H1B WOtking visa. I rettJmed to Europe In May 2013. I am enoounteriog problems with my ESTA visa as I was arrested on Saturday May 29th 2010 outskfe of a Wonder Bar on Harvard Ave, Allston, 02134, Massachusens, ror a street tight. A quick summary of the arrest incident. An intoxicated male had approached my friend. insulled him, and threw a punch at him. I stood next to my friend at the time and grabbed the male and pushed him against a wall. My friend wl>O had 9011en l)C.Oeo IO back to the USA for the first time since 2013 In Docember2015. While applying f0< my ESTA visa on Dec 24tll 2015, Old Appllcallon Number! t1 , t c \ I had mi.sread eligibility question 2 as. Have you ever been ARRESTED AND CONVICTED for a crime that had resulted in serious damage to property, or serious harm to another pers0<1 °'government authority. rather tl\an, ARRESTED OR CONVICTED. and Cllecked the NO box. as the court ordered that the case be dismissed prior to arraignment. At the secondary fnsp&ciion counter at New York JFK airport, the fmmigratlon officer questioned me whether I had ever been arrested and I lmmedlately said yes. She reafized that I had made an honest mistake white filling out the ESTA application, and granted me entrance to the USA The immigration officer also informed me that due to my error on the eligibility question, I would always be called to se<::oridary passport inspection with my current ESTA visa. She Ofdered me to re-apply for an ESTA visa bef0""' need additional lnfom>allM. Thank you fOI' your time. I(h )(I HI Sir/Madam.Thanks again for yoor prevloos feedbacl<. l ttaveled to Mexico uus weekend Friday April 2g 2016 and returned May 02 2016. My flight was Orlando FL connecting to Miami Fl Ulen to Cancun Mexico. I have not been stopped when I left the U.S. On the return it was Cancun Mexico connecting in Miami FL as the first destination to the U.S and that's where I was stopped and been inspected. I have been stopped for 6 hours at die Customs an:d Protection unit at the airport. I missed my flight to Oflando be<:ause of Ulis, Wh"'1 I ask the CBP unit wt1y am I SloPi>ed they say we don't know oorselves; we can only say you are free 10 1eave or not. CBP says that they don't have a mason w'hy they stopped me; they just follow what the agency they communicate with. If I ask them would this happen again they say it might and we have to go through the same process again; but what process I have no idea. After 6 hours of invest;gation and takiog my phone away and who knows if they are ttaclis won't help expedite the process. Sir/Mam, I really would like you to resoJve this issue as It is not resotved because I have been stopped again and longer than the first time. I know you have worked on my case before but nothing changed. I am a MechanicaJ Engineer and the company sends me to suppliers domestic aOO global, therefore, I really need to make sure I am able to tr.>vel. Not only tl\at, this is really rrustrating and annoying or what Is happening. tam a U.S citizen and I live legally and in fact I design Medical Devices at my company to save fives/patients I really should not be treated this way. My company won't be ahl& to rely oo me to be sent to customers If this happens over and over again. I would like you to clear t.his up in the system so when I travel I don't get stopped for these long hours! At least provide some feedback in your system so all airports can see that I have been investigated twice noW and they can read through what the result was. I am not living comfortabre now and I doni feel safe IMn here In the U.S until this Is deafed. I hOPff vo•• 1 t0decs1ard my conoem and J appredate )'9Urcooperatlon. Here ls my new addres!l I (b)(.,;) Officer eplied "Oh yeah. Shes hone Number\ ( h \( i'>\ ~egards,1 ( b'\(6 \ I ' h''c' on ome", and this was prior to me being interviewed by a CBP Supervisor. I was iaken Into another room. where all or my bek>ngt ere confiscated and I was pushed against a wall for a patted~d own search. whe1e my vagina was interfered with and menstrual cycle was questioned. From here, w11hout any exptanation. f was take.n to a llolding room which would be considered basic even by thir6-worfd- standards. The two tiny cots provided for many travel to the US or any other country in the future. The 17 hours spent with CSP was the worst experience of my life. I am having nightmares of the holding cell and cannot get rid of the smell despite haV1ng discarded the ctothfng I was wearing. During my time in the holdlng cell and sl.nce 11\;;lve retumed home, I have had thoughts of setf..h.arm, which is extromely oot of charactet lot me. The emotional trauma J was subjected to far outweigh any fin.anciaf losses incurred. Howellef. these include the ft1ghts booked to l.os Angeles, my Righi to New York the following day. and the hotel I was to stay in, in LA for the night of 04/29/16. I have been charged by the hotel and received delainees were dirty, and a rew filthy blankets were 0<1,J!!L, lloor. Offioer[ Q;;;SZiiS)mived to coHect me f<>t my "Interview" several hours lat~• though I had already a "No sl>OW forfeit• email rrom Southwest Airlines fOI' failing to advise heatd the afo<&me11tloned statements between Otrioert.Lh)lnd the Vltgin Austfalia employee stating that I was fndeed 90in9 home. OfficeOseo "ellidenoa." Offooar[ L }OW he couldnt believe what a "cushy job• he had at CBP after he left the annes. o my disbelief, he announced lhat whenever Vretnamese Of Filipina women come through CBP for questioning, he grants them entiy to lhe US '"no matter what, m1 because they are hot." There were oUler CBP Officers in eaJShol of this oonveraation al Gate 131 (INfERNATIONAL TERMINAL) ror flight VAS on 04/29116 at 11pm. This revealed to me tllat had I been of a different nationahty, or to the li~ing or the CSP Officer(s) revieWing my case, that perllaps I would have been admitted to tile USA based on my appearanoe and ethnicity. tt would appear that the •power" of refusing law-abiding citizens (from any country}, Is at the discretion of the CBP Officers mood on the day or feelings for the travel ~r. l wish to have my "Refused Admission'" stamp and history of this experience removed from my name and passport as I have never overstayed an ESTA, nordid I have any intention to do so in the present or future. If I was given the basic right to explain my case, by presenUng evidence which demonstrated my Intent to return to Austtalia, instead of being ignored and having CBP Offtoors sefect things 'Nhich suited their basic assumptions, I would not be filing this complaint. \/Vflen trying to board my flight to Dominican Republic, r was detained fot several houts, repeatfy searched, and questioned. The officers woul doot accept any answers as truthful. As a result I missed my flight and they kept my electromc deVlCeS. I was also falsely accused of traveling tth another person of interest to them that day. I was not anowed to contact my family 0< legal advisor. This l\as happen on mote than one occask>n. CloSat CM chaoge in 4 days? I persooally feel as thOw... On 5/1512016, after acoepting a year-'ong position with my organization to move to Turkey, I again encountered the SSSS alert chance todisputefdefend myself before crap like this? WHY? I could on my boarding pas$. Fine, no big deal, the first experience was pleasant and easy enough. Finally gel to the TSA screening process at Ourtes and I knew Id have to go understand gOing through the process wilh a TSA esoort to check lhe through the process again, but oot aware BEFORE HANO that, if my electronics do not power on, then Id have to give it up or go back to check-in to pu1 It in my bag as an camera in my belongs, by way of ensuring that Id catch my flight; bu1 option BEFORE getting to TSA secondary screening. I understood that theyd have to swab most, if not all of. my things and test them. then Id have to get a pat·down. that was not even part of the process. I want to know why Im on this Fine. the one ilem that would not tum-on was my camera and it was flagged beeau$e it te$l&d positive for "explosive material". at which pOint seemed odd, stnce I had watchtist or whatever it is? also IOn. After slopping at the booth at the I have no problems going into other oountries and I have never been C&osed bO ns weg due to the attitude and demeanor the Officef who was dealing with me portrayed. FinaUy, I was able to cafJ my dad in Saft Lake City and I was directed to another room in wllich I was held until I got placed in the flight back to Bogota. Colombia. I am a british citizen and a solicit0< who recently got a job with a us company to head up the immigration team in the uk. I was invited to attend a meeting and training at AMI My employer has lost monies expended for my travel and Closed the us heased I was allowed entry into the U.S. by a CBP officer. He stamped my passport saying I could s~ntil August 26th, 2016. On May 20th. the day the incident took place. I would be staying in the States, I have always been completely honest went back to the Stales but I was denied entry. My cellphone was detained by a CBP office((L_Jname on the shirt. I understand he was doing his job. I did not mind 1hat with my duration of stay. If I say 1 month, I come back Jn 1 month. a I my cellphone was taken because I have nothing to hide. The way that the situation was handJed however, left me feeling reaUy sad. Not only did officerCZJnot treat me say 2 weeks, I am back within 2 woe ks. I would also like to add that with the respect and courtesy that any person deserves, lie also twisted and omitted my words in my statement so that the words would reflect poor1y on me. For example. before having been escorted to officerrf'11was almost let throog.h. 611/2016 8:44 PMI On 18 Feb 2016 when returning to the US for vacation from working overseas I was singled out for additional screening both at YYK and agafn at EWR. When I returned to w0sed serve my counlry by COfllracting for the U.S. Oepartmeot of State in various overseas locations. White I understand the need for random screenings I feel I have been needlessty harassed by these events. I have a clearance for most all of my adull llfe and c..rrenUy hOld a USDS Secret clearance as necessitated by my current pos1tlor\ as a WPS contractor. I can provide verification if it woukf be helpful. My time at home ls limited ~ue 10 the type of wO < < ) Is a co-pilot for Alaska Airtines. He gives me buddy pass links where I can buy one-way tickets that are a lot more reason.able in pri(;e, Unfortunately, these am a great civilian with no criminal re00Mce now when I went through the border at the Ambassador bridge that my profile has been given a status of automatic secondary inspection, even when I go for trade shows or sates calls that have nothing to do wlth a UPS run. After hours waiting at that busy border the advice to go back and talk to the supervisor al the Lewiston Bridge was recommended. I did so on my lasl trip June 1, 2016 and they told me U1at I had lo apply U1rOsed any luggage from a baggage airport employee, not customs emp1oyeee. I told llim no and he said loudly that I d idnt. The Customs officer as.ked me and I told h.im no. He one was being prooessed in the room and we, as a whole room, were asked me how many days I was in Mexico and I told him one. I understand when he sent me to sit In a small room, later with approximately 16.20 people. After no g iven an communication as of what was going on or expected time. communication from cu stoms and 25 minutes, I asked the Supervise~ l h \1 6) what was going on. She said I was being held for undisclosed reasons. I asked her Second, f h \ ( t::\ ordered u s to put away our cellphones, and how much longer since there was no one attending to us sitting in I.he room. SHE SAID Af.J HOUR OR MORE. I went back to the room. After several peoples phones went turn them o , s 1s rig t? W e have families that expect us. We are off, she continue to order people to Shut off there phones. About an hour past while in the room. I went back outskfe and asked her how mueh longer. She said 10-15 ordered every time that I travel the ticket rep. has to can a second number, relay my passport tnformation. wait 20-45 m inutes then _get a code to clear me for boarding. After that. depending on the a irport, I may or may not be escorted to securify. At security I undergo an advanoed screening to include testing any liqukfs and a very thorough search that leaves my laplop bag trashed. After I am permitted lhroogh I am again chocked al Ille gate. oftenllmes patted down again as well. Once they missed me In Allanta Closed 613012iffif S::ii AM Ctosed 7/312016 6:36 PM male with a bad shoulder, bad knees and absolutely no threat to anyone. Im mainstreamfconservabve politically, no criminaJ record, not even a traffic llOlUe flying from Hal ~ax lo Baltimore, as well as wllen nyin9 on 01 July2016 flom Washington Dvlles Airport lo advancing Americas national securily. II is vnfortunale thal I Sealtle-Tacoma (SeaTac) airport. During the 01 July screening, I was physically searched extensively, lnclvdlng my private body parts. I also had 10 check In my laptop, enoovnter this setutiny bvt I am hopeful thal ll>roogn dialogue with cell phone, and iPad be<:ause they werent charged and woukfnt rum on for screening, costing me extra fees and forcing me to go back to stand in United Airline check-in your serv>ces, that this can sto p. Thank you very mu.ch. hnes to ctleok in my bag, almost costing me to catch my night. My check~in luggage was also searched. Further, while ciearing U.S. customs in December 2015 at SeaTac airport when I was coming back for R&R vacalloo from my posting at U.S. Embassy Islamabad, Pakistan, I was subjected to secondary scteeolng by CBP~ Please ad vise if you would like proof o f my employment as a U.S. Diplomat. I possess a diplomatic passport and a U.S. Department of State identification card. TSA000924 (b)(6) Just after passing through customs and getting my stamp, a different US customs officer. th '\( ~'\ · ( called mo Into secondary questioniog. Ho demanded I hand ewer (Continued) I asked to speak to his supervisor and explained I was Closed 7/512016 11:56 AM Off loaded from booked flight Dublin lo Boston by Border Control after being interviewed by USA Border Control. treated in all appalling and humiliating manner by a I had booked a return trip to USA. due lo ieave the USA on 28 Ck>sed female offloer, who removed her name badge so unable to confirm he:r name. She laug hed al the contents of my sui1case, lhrow my possesswns, inclvding laptop and Sep1ember 2016, well within rhe ESTA regulations. II was my mobile phone, on the desk, laughing at the content of mobile phone, when she grabbed it from me. showin.g it to another female colleague and speaking to each other in intention to spend this time travelling around bot use Boston as a Spanish and laughing . I was ~nied the opportunity to speak as she would ask a question and then interrupt and talk over me. She did not give me a formal reason, o r base, as I have friends there that were expecting me. I was left document, explaining why I was refused entry to USA but staled "Who do you think woll be staying in the USA. It wool be you, I\ will be me, cos I llve there. Youre offabandooed in Dubhn and offered no assistance by anyone. I repeat loaded. How do you llke tllem apples·. Her actions were lo humlliate, ridicule and embarrass me to her (and her Spanish female oolk}agues) delight Is this really how your that I was not glven an o fficial explanation for the refusal o ther than USA Border Control Officers should treat another human being? She did not attempt to undertake any checks, contact my friends in Boston or try and verify the little being told that she said I was talking "bullshit• to quote the USA information I tried to give her. femate Border Control Offloer - and that was the end of my d ream trip to lhe USA. I have no Idea about my statu s fOf future trips. am I no longer ever able to go to the USA • your Officer was too busy having fun humiliating me to act in anything close to a professional manner. I wish to appeal the decision to refuse me entry to the USA. 711112016-10;47 AM my phone, I did willingly. He asked who I was going to see. alld I told him He asked how we met, and I said Bumble. a dating app. He asked if[L) paid for my night. and I said yes. He then proceeded to question whether Im an esco a1 spent the majority of what was app<0x1mately 1.S hours of interrogation trying to get me to tell him how much I was being paid b)[2Jto fty out and see him, which was nothing. He kept telling me I was tying to him, not cooperating, raising my voice and being disrespectful; none of wtiictl was the case. I told him the truth about everything and very respectfully, whilst through tears and sobbing. He mocked me for c::ryir.g and kept telling me to stop beeause no one is going to help me. Early oo during questioning he asked whe!Jw or oot I have been arrested. which I answered yes. He barely reverted back to that except when he would say, if you simply teU me llow much youre bclllQ paid by[L) I will let your past arrest go unnoticed. He told me escorting is legal so why am I bothering to lie. He went through my photos and asked, is this what you wore to escort in this week, to a picture of me in jeans and a low cut not lying, I was not going to see as he did oot yet have a flight The supervisor looked at 1> asked him, have you ~ver committed a murder eplies no. The supervisor Jooks at me and mockingty says, see. it is that easy to answer a question, do you understalld what tt>e term mosrepresentation means? aod gave 1~1J'./1lermission to deny me. l:Z13Jtold me I would need a waiver e to travel to the US, and told me how to obtain il I was not btouse. This made me feel extremely unoomfortable. He asked numeror my friends where it was clear I was pursuing a genuine relationship. Throughout the process he kept patronizing me questioning, especially after already llaving received my stamp into saying have I once raraed my voice at you? Have I been mean to you? Why are you crying? How old are you? During the questioning, he also asked me what social the US. I am certain I was discriminated against solely based on media sites I was a patt of. I !Isled them all and he said, no, there is one more, and was looklng at his computer and sald he cou'l d see anolher. I rnsisted those were all I gender, being a young, (attractive) female travel!ng alone. There is knew or and he tokf me I was on Seeking Arrangements. I told him that is not possible unless someone used my name or unless I made an account out of curiosity but ZERO reason for him to accuse me of being an escort. which is oould oot recall doing so and was absoluteCy not active on it He passed me my phone, told me t~ and had already pulled up the login page on my browser for me. sexual harassment in ftsetf He coerced rne into believing I had an 'assured him I did not have ao account. I had my admission withdrawn and was escorted out byl ! J i l l jvlth a second customs o fficer. I asked what the reasoning was account on Seekiog Arrangements which is false. I felt $exualty and he revetted back to my failure to provide proper documentatioo of my arrest even though he spent the whole time interrogating me about being an escort and said my harassed when he went through my photos and showed me a picture lack of cooperation and lies are the reason tle is denying me. April 19. 2016. I was traveling with a close frieod to visit Iler boyfriend in Dallas, Texas and to attend a asking if that is what I wore to escort in this week. His mocking was country concert. I had a letter o f reference from my M P supporting my trip 10 the US and validating my citizenship. I also had a Jette< of employment from my boss and the abuslve. Escorting me out like a criminal with another officer was paperwork from my arrest. from wtiich no charges were laid. I had t o go into secolldary questioning once again. I waited approximatety 40 minutes before being servod humfliating and unnecessary. The whole situation I was cooperating whi1e at least 5 people who came in after me were helpe<:l first even though I was told we were being served on a first co(Tle first serve basis. It was not unbl ' t h '\( h\. ( fand truthful, yet I was completely helpless and under constant attack was available that 1 was finalty called up. He recognized me and asked for my court paper'$, which I produced. He seemed sabs(led with them after showing ilS SOJ>GhOI . He was digging up irrelevaf'lt que-stions, on his fabriccited theory I was He asked me again about which social media sites I was a part of and when I said no to Seeking Arrangements he tried to deny me access to the US based on tying to him last time. I asked to speak to his supervisor and explained how last time I never once admitted to being a part of the site aOO that G:3Jtried to coerce me into an escort and humiliated and verbally abused me. I want to appeal this denial to the US because I have never lied to a US customs believing I had an account. I had never acknowledged this as true and sakl they oould took at the security cameras as proof. Mer that. ~d rOl)peIm the cooced, (h ){ will allow him the time off. comes, it is simply a bonus. He said he was going to deny me today based on lying to a US customs officer to gain entry into the US. ~Jease help me clear this up. "7,)!J" Translated by Google Transtato: I do.12· I ~R)(6d Ialld my mom aool ( h )( 6 ) l W• left Mexico 111e day August 30. 2015 crossed the border on the same day Can you help me please to solve that problem? every time I cross ( nmy brother. My mom naa some money (ltkeOOO us do not rememf 2b~6;nJ much) ~ brother and we got to pi<;k It up to take him to Canada, before reachong the ~it \l'{in~n~ c~!I~ ~Y son I f1-. v c:::\ ~______ _ to oornelLblJfor us to escort us lo Presido tx 30. We arrived at Semiook' x . wi cross the b0tder because I do not speak English. WllerllbJ£..Jand J {h\(t:.\ }11ndsor to Detro.t le<>d as USDOL 4000 I leave him when I went to Mexico to not 8 t e& ore told custO(llS that had no money where actually wore those 4000 USOOL. they cl>eclOse USDO~ 4000. I was waiting in a Mc Donalds. they came for us arid before crossing lhe bortJer lo Winds0twe Slopped us at the duty free cusroms. We reviewed the '/ans and us aoo llberared us that happened on Sep 2, 2015 after that atways stop me for review. Theo I crossing from Windsor to Dettod the day October 1, 2015 and ojinaga Presiclio day February 20. 2016 and black stones lo Eagle Pass TX on 24 Februa 2016 alld from Windsorto Detroit the da A ·11 5. 20 16 and Juarez to the Paso tx on 18 Jtme 2016 and Zacatecas to Dallas tX ailporton July 7, 2016 ( !-,V t<.\ leave the house. the he puts them in his briefcase and forgot laptop tti af Closed above ) stopped me and make me many questions. and it is hard for me because I do not sPeak En lish and ullderstaM littl (b)(6) (b)(6) I was ftying to DCA fromLAx andhad a lengthy screening done:ltWas fine alld I had no problems; it was just time oonsuming and a bit Insulting but I genumely believe thls Is for oor own safety so I respeC1fully complied. On my way back from DCA I missed my flight due to my laptop. My laptop had Its battery fried due to power Closed fluctuations from when I was traveling overseas. Therefore my laptop functions without a battery and it requires to be plugged in to be used. TSA a t DCA told me they oouldnt plug it in and check it so i was f0ono1 1 1-.\ I <:\ ior by omad everything was g ood until we came to immtgration my family and I are all US citizens born and raised in tile USA. when we got to Immigration lhey stated that my husband hr ,..1 ' · c \ I 1 I t.. \ I c \ Thank You for your lime and had to go with one of the officer to a room and I had to leave the airport with my kids how can i leave w ithout him. when i picked up my luggag e they stated that i had to Closed pass my luggage throunhg tt>e :ween machine t stated its no problem I atso stated to one of the officers there tliat not only am I traveling with my 2 smaller kids and my cooperation t hope someu11ng can be done ASAP as t Have to travel husband that was kept in immigration but lhat i was pregnant jf someone ca.n hetp me put my Jugga9e on the. bolt there were a coupfe of officers there non helped me one back to STI to go get my oldest son which has to tetum to school in stated he dose:nt get paid for that. I said thank you ok. continued to struggle to put the luggage on the belt put my purse on the cart still asked again for her oo one helped september. Hope to here from someone ASAP from this department me they pushed the cart away telling me to go around to tt>e otlle< side the purse and my bag of liquor felt Ofl9 of the liquor broke my personal tabtet and my sons (abtet and some thing gets done to have me and my lamlty to oonbnue bolh broke I showed It to th• offloer alt he said was take It with Iet bl"9. Tho olller said that if i wanted to take a straw sip It and drain Ille glass from It I said realty? so since being satisfied with JFK airport. they said that they couldnl do anything i went to jet blue and they took the claim but they said they cant do anything because it was in custom. I fell I was mi..treated because arter Stating that I was pregnant if anyone can help me no one stood up to help and informing me to do somethir>g etse like taking it to jet blue directty when jet blue dont have anything to do with It. My husba1-.d was being practically ot>tlgated to state that he was someooe they were confusing him with or to state that he new this person, when in reality we have never here of anyone with that name. Since i was out in the atrival area and dtdnt know where to go i kept asking how to find out the status of my husband and they said nobody can lietp me i even asked for water and was reffered to a fountain. I didnt have communication with my husband for almost 3 hour Until finally he called me and tokl me he was sent out. I atways 1ravel 1hrough JFK airport Aven though I havA other airports th.at arA closer to me like Newark airport and Philadelphia but atways choose to travel with JFK But with this inconveniel)Ce I dont believe I w ill be travelling through JFK on.less something can be. done to keep me and my family as a satisfied trave1er to continue traveliog through JFK airport. I hope something can be done asap in order to keep me and my family satisfied with J FK. I (h;)J Tho day April 1 201b after having gone throh h too immigration post, my husband! (\.,V i<;\ IArgonbna Nationality with ~rf l b \1 6 \ I ssued by Argentina !:2hSZ6S] story When agent takes the am[Q;lJ>nd Closed and No. VISAI ( )(6) l and I \1 6 \ I Nationality Argentina with Portuguese citizenship, passport Noli.bll.6.LJissued by this country. we were I poun~s on it, they arrive on e scene several more agents. and / 1-' isappears into the turmoil. Al that time I started to say he heading towards the exit door. At that time we were called by the Agent r.a:3:]We approached her, who said something in English, we said we did not speak the language. We ask&d her if she spoke Spanish. After this, we raised his voice very aggressively and we retumed to say that we did not understand him. Seeing his reaction wanted to make a report of what was h appening, I wa.nted to talk to pedi her not to scream at us, we did not understand what Ile said to us, but raising the voice even more and bringing his face close to mine I scream your fuckillg mouth someone in ctiarge. After that they said they would check the bags shut and very violently, asked for our passports. When tiffing the voice again, anr~~;~int app roached and asked to aocompany them. ThlS agent was quiet. and was and asked to place them on tile counter where reviewed. The agent the one who stay&d with our documentation, which was still aggressive, was lhe gent. We asked repea tedly whore we were headed and agents did not respond Ibegan a:ecking one of the bags, and the o ther suitcase the revised to us. r;~z i e reached an area where there was a line of people for baggage screening. We headed for that re arm, asked him to please The agent stood byc:::zi3]was respectful. Not so th~gent me treated with respect once again. ceflexively and dropped my ann. In my life f lived situations of violation of my freedom as it was in this case. At that time the agent who not only completeJy upset and Jeft er;;;~ in' open, bu t also raised h is voice. but this time even more, to come more agents. arm shook me and giving me back my husband. They are handcuffed. I was separated from my husband broke many o f our belongings. Because gent checked oor and took me to a pJaoe !hat had several rooms. Most or the agents were asking me badly and In a threatening tone to calm me I was t1ot in my country, conlr<'tdictory thing bags, we were worried {we d kS not know 1r he haJem" o f any kind so this statement was not only an exaggeration of the 2013 incident but it plsced b th\ ( h '\ lin a false IJght. Moreover, ii oonstituted an inappropriate and reckless disclosure or person.al health care inrormation that related to ( b )(6 ) lprescrip n medication. Once agaio, a full explanation of the 20t3 incident and 2016 incident wilt be uploaded w'rth thiS inquiry. I I My board1r>g pass was stamped SSSS and twas questioned by 2 agents in front of tile ptane when I new to Spain on May 18th. 2016 on finaor flight 4008 from JFt< to Madrid. (tho fllght was actually operated by American Al~ lnes ) Upon my retum to US on July 26, t was mot at the airplane gate by 2 agoots. escorted to a spacial section of the aitport and questioned for 2.5 hours. All my electronics and papers were taken from me and oopied. One of the agents at the end of the interview told me to submit I ( ).,V i<;\ lrespeclfulty requests Illa! any false or mi steadlr>g Closed lnf0tmat1on be removed from the US CBP computer system. In addition he would lfke your reassurance that such private heatth care information not be discussed with his famity members or any member o f the general public. Ffnally, w& would like to request a copy of any correspondence your o ffice produced in response to the 2013 inquiry along with the reference number of that inquiry. It ts our hope that if this SltuabOn arises again, he wJll be able to use the lraveter redress reference number to explain the history o f the situation. 712812016 4:29'PM: Closed 112g12016 4:38 PM' a trin ri:!nuest and handed me a trin Over. TSA000926 (b)(6) During my trip to Pakistan in October 2015 I was held back for add itional screening leaving SFO. Upon inspecting m~t items the agent was extremely rude. I had a laptop and the cl\arger was in my carry on which' had to check in due to its weight. The laptop was dead aod t could not power it on, I was forced to leave security and purchase a charger to power oo the laptop this was before the actual screening started. Each age-nt I had to deat w ith had d ifferent rules d ifferent teq uirements. My coocetn about missing my flight was met with a complete lack of concern even though I was traveling with my family. I am now forced to arrive a t the airport 5 hours before any international ftiglit as security takes 2+ hours not illch.Kfing ticket agent having to call TSA and baggage check in . Closed 81212016 6:50 PM On Friday July 29th RJ263 lallded at about 5pm at ORD coming back from Jordan. 4 US CBP officers met us at the Tarmac and escorted us for questioning and they said I would llke to know why this incident occurred and why we were Cfosed this •s random. I tokS them that my 6 year old daughter is tired and was vomiting and they said maybe that is motion sickness and they did not care about a connecting treated like ciiminals even though I have been a US citrzen for more fllght th.at leaves In 2 hou,s. I also had my teen age boys with me,19yr old and 17 yr old. They took us t o the l1J99age area but never Informed us that we \IM-re detatood. than 17 yea's and my husband paying lots o f money In taxes. Also They said they are going to check our bags and talk to us. I said thats fine and was following what they said. while we were walking she asked about trip and she talked my son needs his college laptop and the cell phones because college normally. Took my phone and loofsed 813120 16 1:21 PM slsed Im kindly requesting to 'eview my case and cleat my name off of any CJosed list that is resulting in this unnecessary distress and anxiety. While I 8115/2016 6:46 PM vacatJon . On July 22nd, I left Lebanon on my way back home. I had a layover Jn London and Houston prior to arrlval to OFW. In London, I went through additional to our country. I should no t be pt ofiled 0< determined to be a target for screening (Q&A) and an inspection of my passport and was allowed to proceed with boarding. In Houston, 17 hours later (flight got 30 mins early), two TSA agents at the additional screening and my name brough t up to people that know me gate were inspecting travelers passports. Wtlen I handed my passport the TSA agent addressed his colleag ue with a "thats him· and I was requested to follow them to without my consent. I do not share, condone or support the views of undergo additional screening. I was taken to an offtee wtiere I answered all their questions tot the period of 4.5 hou' s that I spent In lhe,e. The questions Included where I any terrong with my work.supplied iPhone 6. I was kids can grow and be embraced by their community, fellow citizens and government. I have been a model citizen, paid my taxes on time. asked me to unlock the phone and PfOVide the password. which I did. I was asked for the password of the MacBook tOt which I replied that I needed to ti'st check w ith Verizons l egal or Cotporate Security as the password is a work Domain password. However, I offered to unlock the MacBook mysetf and provide it to the agent unlocked and maintained a clean record for the last 16 years that Ive been in whi<:h they agree~,......~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~-' TSA000927 (b)(6) I have been held for an additiOnal screening whenever I entered the oostoms. ever since I renewed my F-1 Student Visa about thr&e years ago. This last time when I traveled back from Taiwan during my week break was no exception e ither. The officer had only checked and went through my profile as weU as the necessary documer1t I tn.r:ly do hope this past experience will be the last time I had to be tleld in to a room. Atthough I have nolhjng against the TSA and its Ck>sed 8/29/2016 11:38AM Cfosed 911/2016 11:23 AM I am a Sr. Software Development Engineer of ATI Technologies, a C&osed Wholly owned subsidiary of Ae officer who Inspected my phOne asked for details of my frlendUhll.Jr1ho I workout with to call and confirm tllat I with a H v$a I find these comments highly Inappropriate. My objective instruct classes, which again i refuted as i d id not instruct o r work at any time i was in the USA. He decided to speak to my american boyfriend instead who backed up my was to travel for a gap yea r and return to my job for the 2017 year. I d id not want to work nor tried to work ltle entire time I have been in claims. The officers were hostile. Further to this they told me that my visa would be cancelled. That i had to answer questions under oath for my case to be reviewed. I answered a!J these quest.tons to be told that they would not be reviewed because there was too much paperwork to do so i oould be returned to auslralla (my choice rather the USA. I found the \\!hole l)(Ocess to be not transparent and engllsh is my first language. I tried to ask questions and was told i could then than bad< to gem1any and i paid for the flight) so quote i doot want to babysit you all night At this stage i am d istraught and an emotional wreck. Officers told me to stop crying and be quiet.they also would not return my phone to me because my angry boyfriend was not allowed to be contacted. however i wanted to notify my family in when i d id i was told sit down and be quiet im busy alld you are australia. Upon being escorted to my gate my phone was rnturned, the officer who had searched my phone began to refer to my personal photos and vkfeos. One wrecking my train of thought I need this paperwork done so I am not occasion asking what i was smoking in a video which was a peach flavoured vape and in no way had any relation to my cancelled visa. He then proceeded to ask me here all night. I was treated like a criminal for wanting to travm in the questions about how to stay fit and nutrition advice. he made mention to photos he had seen of me in my phone and comments that i look super fit and that workouts i do USA, spend my money and spend time with my partner. I did the right are intense. i find this to be highly innappropriate. In denver U'lis o fficer also used his personal phone whilst I was under their supervision. In LA both officers us.ed theif thing to travel for extended periods in the USA and applted for a visa J pecsonal devices whilst i was under their supervision as well and i have a photo i can shate with you showing this. I filld it highly unprofessional for a CBP officer who is ieft the country twice for a 4 week peciod to australia in february and meant to be supervising an illegal alien to be on their personal devioe. then g reece in august. 9110/20 16 7;41 AM: for less than three minutes after I was being held Jn th& screening room for almost two hours long. It was a complete waste of my lime while my friend was waiting to pick officers. I stm would !Ike to enjoy my traveling as smooth as possible! me up outside to and I was not able to contact him since the usage of coUphone device is prohibited. This was the forth time that I can remember 1 had been in this kind of Lastly, thank you for your effort. situation. The offioer informed me the reason I had to be held "every time" upon entry the States is that because the officers have to take longer time to retrieve my file. I asked lhe office "How can I solve this iswe? So IJ>al I dont have to Sil thtOt cheaper than other nights. I didnt face any problems In 1ST though at Schlphol airport, I was asked tor additional screening at the gate bef0ned lllat i WOsed proceed to CSP I approacheWed the instructions. During lllis process the compute< printed out a receipt with a "X" on it. I proceedesid °1Ql18i2016 :i:03 PM Closed 10/20/2016 12:48 PM Ctosed 10/2512016 12:37 PM I have been traveling without any problems up until January 2014, when I was stopped fe< some questioning returning from Saudi Arabia from Umra.h (religious pi'Jgrimage). Since then, I have been stopped for questioning every time I have boarded a flight. (I d ont fly very o ften, so there were p robably about 4..Q instances wtiere I I was stopped in eacti one of these incidents, because I was on one of the government ~1 rsts·, although I do not believe I have done was stopped and questioned.) In one Incident, In April 2015, I was scheduled for a fUgh1 from Indianapolis to NYC. I was unable to print tho boarding pass, and wa$ anything to deserve 10 be on the lfst.. t1ever having committed any directed to the ticket counter, where I was told to wait for an unreasonable amou nt o f time, by the end o f which I was given a boarding pass stamped with •ssSS", and crime. nor having any sort of a ffiliation. or ey.on signs of leaning missed my flight. I was then told my flight was reschedu ted to 2 hours later After waiting two flours. I go up to the boarding pass counter, wtiere I was told I cannot board towards, any terrorisVextremist organization. nor any political the flight because I was on a government watel> list anat my name Is taken off ol lhe hst, so York. In another i ncid &nt~ I was traveling w ith a group of friends to Toronto by car. (U was arou nd May 10, 20 15}, We were d etained at the border (Sarnia) for over 2 hours that traveling will no longer be a fea.rfuJ, long, arduous experience. I (from 11 P.M. to 1 A.M.) before it was decided that we needed to gather information about "who was funding our trip"{the actual reason most l:ikely being that I was on the understand the governments concerns o f security COl'\Skfering recent U.S. Government watch list), and that we oould come baOk tomorrow wrth the inf0lems during every domesuc flight without excaptl"'1: . I cannot print boarding pass from home or airport kiosk - The airl•ne agootmakes a phone call and takes a 1009 time (approx. 30 minutes) to print my boarding pass .. My boarding pass prints out with "SSSs ,· and i undergo additional screening· I am often running to catctl my ftight as a result of these delays I also face the folk)wing problems every time I return to the US from an overseas trip; • CBP officer escorts me from the jetway Into a private room - I am questlol)<>d extensively and my lvggage and electfOCllcs are thoroughly cllecked . The entire proooss takes anywhere from 3 to 5 hours. before J {Im permitted~ enter the_US Every time I use the setf serve devices at the airport I am sent to see an Inspector. I was told I have a name similar to someone on the watch list. I am an AmeriCan citlien andtreefance tournalist fve cOOtributed to American mediaOi.rtle ts inctuding-The-N8w York Times, CNN- and Voice Of America. 1liV:ed abroci'd from March 2007 to JuJy 2015, mostly in Sudan, and for two three-mon th: periods in Kenya in 2014 and 2015, as acting bureau chief for The New York Times covering I am a )ournariSt. l\le worked in ooOnk.t zon&S. sometimes befog one of few, or the only, journalist reporting for Western media. Press East AINU. In July 2015, I "'turned to the US to attend Columbia Joornahsm Scllool In New York. On December 19, 2015, I traveled to Sweden to conduci research for organizations nave invited me to be on panel d1scvssions. Western my masters thes~s on refugees and retumed Januaiy 9. 2016. Every time Ive ttaveled from or re tumed to the US, tve been subject to addjUonal screening ;;and questioning. dlpk>mats have asked for my opinion oo polttlcal and seCtJrity matter These include traveJs in 2013, 2014 , 2015 and 2016. In 20 13, I was invited to be part o f a panel discussion on the Darfur conflict at The Pulitzer Center for Crisis overseas. Ive given a TEOx talk critical o f racism and promoting Reporting in Washington OC. As I tried to mount my Qatar Akways flight in Khartoum, Sudan, to Washington DC, I was told to wait. I waited for nearly 30 minutes before coexistence. To oontinualty be subject to additional screening and being allowed to proceed. While In transit In Doha, Qatar, I was questioned by an American agent for nearly 15 minutes before being allowed to proceed. When I arrived ln delays makes my work as a joumalist more difficult. I cannot exclude Washington DC, I was escorted by an agent as I was picking up my luggage to a side area at Duties International Airport. Agents wen t thoroughly throug.ll my luggage. t discrimination based on ethnic and religious affiliations as a reason. believe made copies of my notebooks. photographs from my camera and questioned me extensively about my WOfk. After three hours, I was allowed to leave to meet my Even worse. I believe, it interferes w ith my right lo privacy and press bfothet who was wailing for me outside. Oo March 24, 2014, I traveled to Washing-i on OC from Nairobi, Kenya, via Ams.terdam to visit my father whO was very llt White ill freedom when traveling becomes a burden and security agents copy transit in Amsterdam. I was taken to the side by an agent as I was about to board the ptane to Washington DC and questioned for several minutes (by an agent, who a fter my notebooks, photographs, contacts and hard dri'Ve. It has also examining my pass.port. was apparentty amused by the fact tha1 I was born in Utah). In Washington OC. I was taken to a side area, questioned, agenls wen! through my come to my attention that a colleague was traveling through an airport luggage, and I believe oopied my notebooks and photographs, I was taJon 10< nearly 20 minutes by an agent (I believe OHS). I was not was held for several hoors and queslioned If he knew-. This onty asked about what I was doing abroad but also about my opinions on political matter. After a couple o f hours, I was allowed to leave to meet family who were waiting impacts my ability to wotk and credibility. I would like this matter to be outside patiently for me. On February 4, 2015 , I traveled to Washington OC from Khartoum, Sudan, to visit family. Again, I was delayed at Khartoum International Airport, solved as soon as possible so I can COfltinue my work as a joomaJist in Doha and in Washington OC. I was taken to the side a"'a at Dulles International Airport, questioned, my luggage searehed thoroughly, before being allowed to proceed. withoot being treated as a suspect. On July 16, 2015, I traveled to Washington OC from Nairobi, Kenya, I/la Amsterdam, as I ended my stay In Africa to attend graduate school In New Y0e<:ked, and I was asked to power on my laptoe. The CBP agent directed me to the Customs Inspection station where a detaited search o f my baggage, oell phone and laptop was conducted. This kind o f search happened every time wflen I returned back to the US. TSA000930 (b)(6) I I am a US Citizen With a Global Access Gard f h \( h '\ ' My last 4 trips I have been selected for additional screening ("SSss•}. Initially they stated that it was random. Im not exactly sure why I have been put on any list, but I would like to Ck>sed but after 4 trips in a row, it is clearty no loflge• IDJIOOlll. I Wli explain my first. last trip and my current trip. The 3rd trip was similar to my last trip. The initial time that I had to understand what steps I need to follow to get removed. I travel quite a go through additkmal screening was about 5 weeks ago on my ttlp from Toronto back Into US. I chocked in, but llad to get my boarding pass from ticket agent.twas bit and have taken steps to make my travel as easy as possible escorted through security lines and went through additional screening (S&e process as described below in my last trip). However, in this case.. when J spoke with the including getting premie< status, TSA-pre and g lobal access. If you boarder patrol/customs folks, they asked more detailed questions about my trip to Canada. They also then escorted me into a separate room where I waited about an hour can please let me know what I need to do, it would be appreciated. vntil someone came ii\ and provide a US visa on rt stolen In 2009 (by fax 10 US embassy in Onawa). The passport was with other docum<>nts In a laptop bag ll>al was stolen from my apartment. I have been stopping fOf secondary screening ever since that incident. On my last visit 10 Iha US (October 07to10 2016) ttle border control Closed agent suggested I file this request. If it helps, I might still have copies J 11/3120161 1:40 AM of the stolen documents and the police report.. On September 23, 2016 at approximaUey 4:30pm I afYived at Houston fntemational Airport where I arrived from Cancun, Mexico via Spirit Afr1ines flight NK489. As I I have held this armed pc)sillon with the Sheriffs for <:Net 14 yeats and Closed proceed to CBP 1 approached the Automated Kiosk and followed the instructions. During this process the computer printed out a receipt with a "X" on it. I proceeded to the I have a sworn duty to serve and protect the American people not line to the right and from there I was escorted to the secon~a ry hot ng area. I sat in the secondary holding area for 1 hour before anyone approaclied me or spoke to me. because it is my job, bu1 instead. I chose to do this because I care After an hour of sitting around, I was approached by Office t h \ ho stated 1hat he dldnt know where to start wfth me or doesnt know why I am hete. He a lso Slated as abovt our country, the safety of Americans aoo want to be a positive influence on my chikfren and o ther YOOfl9 Americans. I also work full· a U.S. Citizen, he doesnt know why I was referred to secoodary. Officer [Zb]kept saying that he didnt know why I was in the imm igration secoodary as a U.S. Citizen and thf;~ef asking of I was a federal agent and if I was oonducting some type of investigation o~ not sure ~f this was some type of investigative tactic that time for Chrysler for over 17 years. which is a very labor intensive Office ji: as usmg but the type of quesbOning that follOwed was very concerning 10 me. Office 1117/2016 2:42 PM j}:·)•rm although very professional for lhe most part, began asking me poSilion. These two jobs, along with my wife and 4 children have intrusive questions about where I was. previous travel and other personal questions. During these questions, my phones and laptop were taken from me against my will where they were examined. This was the second time my electronic items were taken from me and examined by CBP Officers. I was expecting to leave the secondary Inspection area when Lopez advised that I wlll leaving after abOut 2 hours but Ihen the Chief of CSP arrived and advised me that he will stop this from ever happeni"Q again if I cooperate by unlocking my phones and computer for him. As I have already had my electronic devices Inspected on a pervious trips and missed my tught before, I refused to unlock my phones o r laptop again. After about 3 additional hours of sitting in CBP Secondary, they finally re turned my electronic devices and told me they will let me leave to eatCh ~ At this point, I already missed my Right to Oetroil Which departed at 8 :20pm. t was detained in s.ecoocsary for over 5 hours and wtien I was been my reasons for traveling during the times my worksite is on shutdown. I take vacations with my friends and famity so nfe is not alway$ about working but when I return to the U.S. from out o f the cou11try trips, t get sent to secondary and detalood for hours at a time. These encounters with CSP are embarrassing, stressful and making me feel hke a t;timinal I have SOst sleep over this situation and the finally released, Officert.LblJtold me to catch the United Alrhnes Olght back 10 Detroit as CBP already spoke to the airllne to take me on their flight to Oetroll. When I got amdety I get wllen I travel has caused me to become Sick and to the United Airlines ticket counter. the ticket counter manager checked his system and found no tickets or reservations for me to return home. He also stated that CBP d isgusted with how Americans get treated by the govemment did not notify them of my re-routed flight to Oelroit. I was left to fend for myself with no flight home and no hotel for the night. The United Air1ines gate agent advised me employees who a re supposed to protect us. I am asking you to that they do not have flights to Detroit that late In the evening which meant the officer just made up lnrorm.atlon to get me to !&ave with some hope or catchh~ a flight please have the flagging o f my name removed ftom your dalabase home. As a United States Citizen and tax payer, I am very disappointed by how t was treated and detained for 5 hours against my will. CBP made me miss my flight, lied and allow me to live a peaceful life as a law abiding citizen.twill be to me about reboolting me on another flight and left me to pay for my own hotel and make my own arrangements to fly back to Detroit the foUowing day. This is the second awaiting a response from your department and if this issue does not time I was detained for over 1 hour aoo missed my connecting flight I have boon referred to secondary every time I tetumed to the United States because of an encounter get rectified, I wm have no choice but 10 cootact my congtessmar\ and I had in Detroit over 10 years ago, when a CBP Officer at the Ambassador Bridge found a photo of my brother who l.iv&d in Yemen at the time . The picture was of my state representative, giving them details to what entailed during my brother carrying what appeared to be an RPG during the civil war he was fighting in Afghanistan. which the United States supported during that time. For the record, my CBP ern:ounters. as I fffi my civil rights were vK>lated. brother d ied fighting in that war and I barely knew him as ttlat was one of the only photos I had of him which is why it was in my vehtcie. The o ther photo that the officers found was a picture of me posing with a rifle in Yemen wearing sunglasses and smiling when I was in my ear1y 20s. I only took this photo because I thought it was oool because it was my first time hold ing a rifle and I wanted to show o ff by showing the photo to my friends when I returned to the states. As many of us Americans do when hunting or jusl posing with our weapons stateside. I wa$ doing the same thing with my relatives weapons in Yemen. I understand that looking at the picture can raise some red flags but If tile offtcer at tile time would have taken my truethful slatement for Its face vatuo, I WOLildnt be flagged in your system and stopped at the border for extended periods of times. I believe that the officer(s) in Detroit aver exaderated what they found and turned it into something much worse and ruined my life just to get themselves a "good catch" for Ille day. I am a law abiding etlizen, working as al ( b )(6 ) I That day. my family and me tried to cross into the United States to join my in· laws lha1 were already theta in Mcalsen. Texas: not only we were.denied entry but our immigration visas were retajned. I want to add that we have had an immiaration visa for 25 years and the US had been our go to place to vacate and go shoppf~ came in lo Ptiarr lntemat10<1al Brldge my wife I / 1..v L \ I pregnant at Ille time. my sed act" as TSA desCllbe it to be. It ls gettillg realty fn.Jstrated, having to deal with TSA profiling me cause of my race. color and mld-conoeption of who I might be. This is so called random acts, are not random. If so. I need to know the vlolating my civil rights, and this need to stop. I went and got a TSA PRE check dooo, just to avoid fncidences such as these. However, it seems this has lnduc.& the algorithm these devices arn using 10 rar\domty selec1 people; problem to become a much bigger issue. I have been so called '"Ralldomly selected sent for additional screening" 16 out of the last 18 times I travel. especially people of color. You (OHS} and your subsidiary {TSA) are knowingfy and repeatly violating the civil rights or U.S Citizens, which Is unconstitutional for any govemment agoocy to do so. I am being targeted because of my skin color. my looks of Indian descent, and my personal relfgious practices. I am requesting that your agency (DHS)and any sub-dMstens undet the federal govemment to stop violating the amendments and my civil rights. Tam concemed thit thefe ts som°Gthing wrOOg with mYpassport. lh avelravefled ffequendy over th8 tasifew yeai=St0a-09ota:Co1Umbii"a~ell as India fO< business as CiOsed 11/2512016 7:49 PM 12121201610:4SPM most recently to Cancun for our first family vacation. A few years back, I resolved and paid in full my child support arrears which allowed me to order my passport (approx Oct 2014). When returning home (OlA) on my first trip, I used the automated Kiosk for re-entry and it worked fine. On every subsequent trip out of the US (about 15 business trips), I am nagged with an X and referred oks correct on my passport. but when I book flights puts my first and middle name together as so maybe that has someUiing to do with it? I travel int&mationauy to the same destinations frequently so it woukl be great to res~ve is this. Th.an~s! tn June 2012 I was denied at the border after 11 hours of detention in a oell without any justification, even. after I asked several times what was the issue. I simpty came to I need to know exactly whats wrong, in details, Can I cross the border Ck>sed spend my day at Burflngton then cross the lake to go to Plattsburgh. But when I arrived to the b0at some infonnalion regarding I.he SEVIS 10 on my 1-20 had to be verified. I had all the required documents arid travel signatures. One official told me it oould be 1hat my unlve lnfomiatlon. I checked with the university and everything Is up to date. Surprisingly, this is not the first time ltlis issue is happening. It happened on my previous entry as well - on 912312016 and I was made to wait over 3 hours that time. It has never happened before that in the previous 2 years when I came Into lhe country 4 times Oii the same F1-Visa. I would greatly appreciate it 1r lhe M'1ller could be resolved so thal in future, I can pass lhrough customs w ithout any add itional de!ay. It ts extfemety tiring after a long 24 hour iourney lo be made to wait fo' 2+ hours. Additionally, the lack o f CGllphone usage causes worry to my family in India who expect me to have reached home by then and contacted them about my safe arrival. I tried explaining this to the officers both times and was met with cold rude responses on both occasions. No one was willing to give me any information about how long the process could take either. Even a mere attOO'lpt by me 10 stand up woukt Invoke a loud angry respons& by the officials and the wl\ole-experience was llteraJly traumatizing - twice. I was travelling on Qatar Airways (QR707) via Doha- to IAO, Washington DC on tile 7th ol Oe<:ember. Befoal it could be scanned. I was tOld that I needed to do this in complian<:e or us security regulations. I did all that with October 2009. I ca.me on the invltalion or US Senator Tom Harlusfy taken to the counter. The staff of Qatar Nrways told me that I need t o be scrutinized agrun alld my brace and shoe needed to be re-scanned. 1 had gone through it once a lso. f had visited US on the invitation of Department of State for and wes okay to go through it again ~ut I neeey disabled woman and a mother of 2 year old cl111d worlsed they took things out ot my bag, d id swabs, made rne tum on my computer and phone and detained me. They called me to the Alaska counter to tell me it wooldnl happen accused of an unknown offense. I felt like the people at the airport 12118120161:59 AM. again in Seattle at my eonnectmg flight. This flight was then delayed so I was in a bil of a l\ISh to make the next flight but ltley l)sed n several occasions starlingrorn 2006 when I was first issued a 8182 visa On all my vis.ts 10 the U.S In 1he past ten years, I have oever over stayed my allotted pel10d waiUng 10 piol< me up in Tulsa. I was subsequently fingerpnnled, put f stay and I have never been a charge on the American Government b&Cause I have always paid my bills. I also~ most lmportantly, nevet bleached any of tile laws of tile on a returning atrplane and my travel documents handed over to the S. On 03 November 2016. I flew into the U.S on a scheduled vacation. On arrival at Chicago OHare International Airport. 1 was denied entry into the United States. after pilot onty to be released to me in Europe. t felt like a common criminal ore tti.an three hoors interrogation ar\d ordeal and my visa cancelled and revoked for five years. Whereas, I undeer that that wilhin my V'dCalion, I such as the United Kingdom, 11 •s an injus~ce to let the acbOn of a ould love tovtsit a school in Boston regarding an MBA starting September 2017, to see the sdlool for myself, discuss with a representative face to face and about my single immigration officer. which I consider to lack merit. paint me in esire to have modules different from the ones I had taken for my degree in London. I took my documents to have them readily available for the visit should it be negative light and adversely affect my ability to travel to the United ecessary to show such representative ann was that I was coming to the US to procure an F1 visa. Office {h ) reasoni~cision were unfounded, baseless aOO wrong. I was ing into the US for an overdue holiday to which I provided her every infocmation. Consequen y. Office ( h ) ction is based on two faulty and wrong premises: I did ot have an.y admission, and had 1101taken any steps at coove'1ln9 my B182 visa Into a F1 visa a.00 shoul d been the case. wtuch Is dearly not, it Is an act ermissible and provided for under U.S law. Also, an F1 is not an immigrant visa for that mattor. Officer [Zh]atso aJleged that she saw information in my phone wtiere-in y intellded host sent money to me in Nigeria, to wflich I explained to her that the money was for my hosts family to make a purchase in Nigeria. During her search, she ad made a call to my host to ask ma}orly about the money and not to ask any questions to suppoc1 verify story, knowi~as to make a serious decision about y entry, and bar to the US for years. Another very disturbing and peculiar treatment of me by Officer (l.,) as that Office~o and communicated her eeisioo to deny me entry. revoke my visa and place a five year ban on me before slie decided to interview me and put jssues on record. When I registered my concern 'he gave me a wn11en statement, for my review and signature, of her taller questions to me w~icll came after informing me of her decisions. I was sho<:kengings confiscated. I was not given any explanation as to wfly this occurred. It has now reached a point where my rights are eing violated as I am not even given a simple explanation as to why I am being held during my travels. There are Innumerable times where I have been In the situation of ~in.g detalned aQd QUesJioned. n 12/29/2016 1was returning from a 10-day 1rip 10 Curacao. My on91nal lnsetAir Fllghl was delayed 10 hours so I look a different night tha1 had a st.or! stop in Haili ancl tlnued on to Miami. We had been told that we wouldnt be deplaning. When we landed In Haili we were instructed to gather our carry.on luggage and to deplane 10 aiting buses. Once on the bus, a Haitian official stepped on and asked for me then demanded my passport. After 2 hoors my passport was returned with no explanation. e departed for Mjami, Once I arrived in M iami, I went to the Customs kiosk and scanned my passport as directed. I received a receipt that had an X on it and directed e to a cus1oms official. I stood In that line and when I got lO the official he took my passport and looked at his computer then asked me. to follow him. I tepeatecUy asked hat was wrong as we went down the hall. He led me into a large room full of people and told me to have a seat. I was told I could not use my phone or a.ny other lectronics. The room was extremely hot and fuU including families with small children. After an hour and a half I was called and given my passport witll no explallation or nswers 10 any of my questions. t need to know what the problem Is as I am looking at some International travel in a few months. This was very frightening and dtsruptJve. Closed The personnel Illa! I dean with in Miami were extremely rude and In Prooess threatenll\Q. I have never had legal problems and am h.lghty educated. but was treated like a oommon criminal. Othera in the room were also treated rather poorly. I ktlow that the Customs personnet have a hatd job but they are &J(lfemety rude. There was a Canadian beside me that was trying to communicate with hts wife and children that are American and was threatened fOf talking to tllem on his phone. They wel'0 waiting to se.e If they should board their 11oxt flight and he was not allowed to communicate with them. How many people 1/4/2Qi712;56 PM 11512017 9:36 PM ello on Seplember 112016 1was coming from Anguilla 10 ST CRO ~l~X~V~l-oo_co_a_s-ta~Ia~i,~fl-ne_s_w~h-e_n_e-nt-e-red ~th_e_bo _rd~e-r_pa_t-ro~Ia-r-ea~Ih-a-d~in_m_y-lr-av-e~l-ba_g_a_s_m_a~ll-a-mo -un-1-o~r"""""'"'"',W<>v•D!tnl1back10 the oounier 10 get boOked on another ftlght, I would have to go through all of !hat screening again, I left '-~~~~~~-'__ eairport~ · ------------------------------------------------------------------------------------' TSA000934 (b)(6) On January 15, 2017, I made a trip to the United States through American Airlines. I made a connection in Dallas Texas m final destination was Newark, New Jersey. A · ·i . rriving et the onl I In Process 1/24/2017 4:51 PM planned llip to visit the cities of New York and New Jersey and celebra te I t...\ Ii:. the birthday of my molhe I t... \ It:\ Immigration module at Fort Worth Airport In Dallas, Texas; I was amisted and taken to the C0P offices, received by the official ( h \(/!;\ . ( h \(7 \( who made a complete reeoseout Review 6 4 2/181201711:12 AM. gMng no explanation as to why they were taking it. They did so in haste without identifying themselves. It was btought back to me within some minutes and no explanation or apology was provided , the woman said nothing. 1t was a traumatizing and embarrassing experience for me. I frequently travel to the US on behalf of my company lndustryBuilt, and Ive noticed in the last 3 monUis I almost always go through further screening when Jeaving the US and coming back to Canada. I would be searched, swabbed, afld my electronk:s, bags, etc Checked. I wovld like t:o unders1and why !Jlis continues to happen pracUcally every time I travel and if ttiere is any way this can stop. There is a flag on my name at the CBP to search exhaustively all my personal belongings and my cell/computer. These secondary searches have been going on every 2 I never take photos of nude adotescent women for any purpose at all. In Process weeks I travel for the lasl 3 months at San Juan tntematlonal, and the CPB has not found anythl~ of alarm. I request that the label be removed since the many futile Just because I can affotd leisure travel to Latin America ofte-n, they incorrectly assume & should be suspected of some form criminality. searches prove they are no longer necessary. Because of my regular travel last year, they were determined to find wrongdoing m me. In November 2016, ICE found photos I downloaded to my hard drive of young women from emails or texts they themseJves sent to me from Latin America, none of which are from the US. They are from Please remove ttle stigma of a ftag by my name that unnecessarily dating websites and ciasslfled sections that I have found over the tast 3 years with the intention or finding a healthy mutually fulfil!Jng stable relationship between man and burdens me ev$ry time 1cross the border. woman. Most of the photos are fuUy clothed, as far as I know above 18. Only a vety few were nude, and may have been under 18. I have since strictly eliminated possibly confusing images from my electronics to avoid suspicion that I am committing some crime against anyone. from the US or abroad. I am a 32 year career ftighl attendantStarting with 5 years@ Eastern A1~ines in 1985 and now 27 years willl Delta/NWA. I flyO Nl.YTriternatiooal tnps. This means that some months it Is possible for me to clear Immigration & Customs 5-6 times In ONE caJendar month. I am excess!vely sent over to extensive secondary seteening e-ven when returning in full uniform from my work trips. as well as personal travel, for no reason. Over the past few years I have been checked approx 2 dozen times including twice just this past week. Nothing has ever been found nor confiscated from me... EVER. I have never violated any customs law. always olaim even the most trivial of purchases outside the USA and have NEVER been arrested anywhere {a question the officers often ask). I am a law abiding, tax paying US citizen, yet getting the "shake down• excessively when entering my home country, being made to feel like a criminal until the officers ONCE AGAIN determine that Im "good to go" ...even when it has only been a week since the last "shakedown• and them going through the same bags, same electronic devices. same dirty socks and underwear. 2124120 17 1:32 AM While I understand that random chec~s dO and SH6Ui.O happen. my loProcess circumstances certainly seem not al au raooom. I understand the officers are just doing their jobs and are usually, but not always, respectful. Even so, the excessive. extensive and repeated secondacy screenings afe unfair and obviously unnecessary if my perfect Clearance History would just checked. If it was only on the random occasion I would not be fifing this report. but SO many times feels like harassment and I woold be grateful lf the appropriate actions are taken to make this stop. Thank you in advance for your prompt attention and consideration in this matter. For several years, I have always been deiayed when entering the USA, whether by road or air-even if I am just ctianging planes. I believe this is called "secondary I did fiO out and try to submit this form rrom my mobile device, but the In Process screening", when I am asked to oome fnto the office and wait while CBP staff do something. When they give me back my passport and allow me to enter, I ask what the process seemed to freeze up. So I am submitting this form from my problem is. I am always told 'We are not allowed to tell yoo•. When I was chao91n9 planes at MSP 5 days ago, I was given a OHS trip slip of paper, and Instructed to make laptop. with the hope that a will be submitted 10 your sausfactfon. an ootine enquiry. So hero i1 is. I do hope that yoo can correct this problem, as the delays have caused missed flights and separation from my companions, who are often ( h )(I')) IMO A number Cb V 6 \ !Mar. 3, 2017 disabled.I W111 send you copies of my Canadian passport, drivers licence, and ·m y 1~407 and f..1~31 form from when I gave in my Green Card after we moved back to the USA. I am rebred from <::finical practice now. so you may phone me without disturbing patients. if you need further infonnaUon. However Emafl i:s my preferred mOde of communication. I I TSA000936 3/3/2017 3:46 PM (b)(6) I am not guilty of violating any of the immigration conditions of my F1 status during my one and a half year stay in the U.S. I am now slated to graduate in May this year After this episode, I am quite distressed with the manner in which the In Process after completing the l.ast 2 subjects this semester.I came to India on a short visit to meet my family and while returning back on the 5th March 20 17 was not allowed entry process was conducted oontinously labeling me as a liar without 318/2017 2:31 PM Into the U.S and \\las sent back and reached my hometown eatly yesterday morning (7th March).1 uaveled for 23 hours from India to Chicago and after being intetroga1ed giving me a chance to explain. Without any substantiative evidence. I tor 5 hours was sent back traveling another 23 houts before reaching my hometown. During the 5 hours detention at Chicago airport, I was interrogated and was being was told that I was working illegally which to an immigrant who was told lo acoe-pt that I was illegally working there when that was not at all the truth. I was repeatedly tokf that I was lying and was not allowed to show evidence to support the honest and law abiding and with a clean record during the entire facts. My phone and laptop and wallet were Cl'le<:ked. The immigration officers formed their opintons from the following: 1) A message from Royal liquor to whom I spoke period o f one and a hatf year o f his studentship in the U.S. is a serious and a demoralizing allegation. After being admitted for an for a job in CPT· but realizing that it was not appropriate d id oot take up thjs. Seeing a message from this person the immigration o fficer checked with him and was told that I worked with him. later on receMng a text message on my mobile phone from this person of Royal liquor, I confronted him as to why he gave false information. He educatioo program on published terms and conditions and conducting said that he d id it only to be helpful, thinking that it was a job referral. Now. this tumed as an evidence for the officers 10 believe I am lying. I can send you soreenshots of myself within lhe stipvlaled collditions and the framework o f law ar\d my conversatloo with lhis persoo and can also show you the actual message in my phone In support of the above. 2) 1 was asked about changing my Unl\tecslty from after Investing my 6me. e ffort and money on this education and Lawrence Technological University to Trine University which I did solely because the course o ffered at Lawrence was of Jesse r interest to me than the one given at Trine. reaching to the end o f my graduation, I wish to know on an evidenced This was a later realizatiOn but sine$ this ls allowed I shifted to Trine. This was held back against me saying that my GPA at Lawrence was low while no recogn~ion was taken of my good scofes (3.814} a t Trine saying 1hat Trtne is not a uni'versity o f repute. U admtssions are ottered to lntemallonal students at Trine as an accredit&d Institute this must be an acceptable unive rsity. 3) Moving to Chicago instead of continuing in Detroit was viewed as a reason for finding illegal employment. Trine University wtiich I was attending was 30 miles fartfler from Chicago than Detroit but at Chicago, I had an advantage of oombining my travel with other classmates there. I was pressurized Into accepting that I worked Illegally in Amerlca(Oetrolt & Chicago} but I told them it ts not true. 4) Pucchasing a used crown vlctor1a car for my commuting was anothec basts as to why I am being stopped entry into the country. Though I am greatly dejected now, I have a llklng to the country and Its systems which llad drawn me to pursue my studies there. I still have faith that there will be some authority above who \VIII review factually and witt'Ktraw the faJse allegations. Atl earty tesolutlon o f the above will enable me to continue my education and obtain my graduation as reason which led the immigration officers to beUeve that I was \vort<:ing as a cab driver. They said that they found a blank templa te of a cab bill in my laptop which was made as a sample format by me for a bustness model and were not meant for any bflling purpose. They also based their conciusion on a blank template of a cab bill which originally contemplated. they found in my laptop. This was made as a sample format by me for a business model aoo not for any billing purpose. They were many other templates In the laptop which were not seen by the officers. They included business proposal for a manufacturing company for food and spices and also there was a construction business plan which was required to be done as part of the curriculum of the masters program. So without any evidence they concluded that I was working for the cab company when this is an imaginary and a hypothetical proposal whe'e no such company exists. -5) The o fficers then opened a tile 1n my laptop where I documented they amounts being transferred into my account by my fathef and a lso showing my plan for repayil)Q to my father when I will be legally earning either in the U.S. or elsewhero. They also concluded from the above budget file that 1750 USO which was brought from Ind ia in cash currency in August 2015 where I first arrived in the U.S. was of an income from a part time illegal working. Also. 1440 USO which was deposited as my credit card paymet1t after drawing from my sisle<$ travel card into my Sank o f America acoount was also assumed as an Income from illegal working. My parents are spoosOnJanuary 7th, I was flying back w ith my husband trom Mexico City where we had spent four days on our honeymoon. We were unable to cl'leck in online to our I am a born and bred proud US citizen, with no criminal history, who In Process 311212017 11:33 AM AeroMex1co flight (Mex1co City lo Mingings removed and examined. I then was also subjected to a body search, which although the TSA agent was respectful. was ra ther invasive and believe is valued In our country, where poople aro not defined simply troubling. I was then allowed to proceed to the gate, wtiere I was then g Jven a boarding pass. Upon boarding the plane, the boarding pass I was given halted tile ticketing by their race, religion, socioeconomic background, etc. but by thetr ag0<1t and she needed the oiiginal document In or(ler to pr~ to allow me on the plane. I arrived to my desbnalion without further lncit&S, despite the multiple lypes of visas Ive had and my many leisure and family trips. When going through US customs, my wit& and I are labeled as 4S which requires additional screening. We were sent to a S¶t& room for quesuonh~ when we arnved My famlty aM 1have Deen Irving in Tu.rtcey for almost 3 yeafS, so we In Process in Toronto. When leaving the US we had all of our bags completety searched. We had to tum on all of oor electronics. understand why we are labeled as a security risk and appreciate our countries proacCive approach in keeping US citizens safe, We would like to be abte to avoid extra screening in the future thO\lgh. We nave 2 small children and international flights are stressful, itd be nice to not have to worry about the extra screening. 3121/2017 7:55 AM (Summarized TIF) -> My famity and I have lived in the US for the past 4.5 years after rek>cating from Australia. I was bringing back an over the counter medicine from Australia, Mersyndol, 10< my wife. I spoke wilh the customs offioe< alld he looked concerned and asked If IM tablets conU>ined condeine. I was naive to ll1e fact that they did, but the fact tha1 I volunteered the Information, something the customs officer told me was a positive, shows that I had no Intent to break any laws. As A CEO and Cofoonder of my company, UpGvard. I need to travel relatively frequenUy. The fact that I have to go through secondary screening every time I enter the US makes this a 414/201711:08 AM In Process ...._~~~~~__, muchm0