Jones, - From: Gilliam, Stephanie Sent: Tuesday, May 03, 2016 3:03 PM To: Jones, Cc: Allison, Joy; Sulfridge, Robin; Holmes, Lisa; Ruppel, Kim Subject: FW: Recovery Connections Lynn: Please see email stream below. This is not a iicensed and we have had a lot of communication with them and about them over the years. We do not have any regulatory oversight over them. Regards, Stephanie Stephanie Gilliam, MSW, LCSW Section Chief Division of Health Service Regulation, Mental Health Licensure Certification Section North Carolina Department of Heaith and Human Services 919 855 3796 office 919 715 8078 fax 805 Biggs Drive 2718 Mail Service Center Raleigh, NC 276992718 Twitter YouTube Unauthorized disciosure ofjuvenile. health. legaily privileged or otherwise con?dential information, inciuding con?dential information relating to an ongoing State procwement effort. is prohibited by law. it you have received this e-maii in error, please notify the sender immediately and delete records of this e?mail. From: Allison, Joy Sent: Tuesday, May 03, 2016 11:00 AM To: Gilliam, Stephanie Suifridge, Robin Holmes, Lisa Cc: Ruppel, Kim Subject: RE: Recovery Connections i have been on site several times over the years. They were aiways flying ever so below the tine for licensure. Their website used to advertise treatment and i told them to change that, which they did (i have not iooked at it in a tong time~they may have changed it again). The owner used to work for one ofour licensed therapeutic communities but lost herjob . She then opened this program and advertised as a therapeutic community in competition with her former bosses. We were immediately notified and I started my visits. Their owner was an LCAS and I told them that, just 1 by her license alone, it appeared that they were providing treatment so, they should be very careful. She eventually lost her license due to inappropriate actions. This has been going on a long time. They finally quit advertising as a therapeutic community and stopped advertising as a treatment program. Together, after many years and lots of visits and conversations, we finaily narrowed their classification down as meeting the statute exemption under 24hr non-profit, 12 step, self? help, peer role modeling and self-governance. They also applied for, and received 501C-3 status as a non-profit. have continued to receive calls/compiaints about this program but, have explained that they are exempt from licensure. i have not been out there for several years. From: Gilliam, Stephanie Sent: Tuesday, May 03, 2016 10:30 AM To: Allison, Joy Sulfridge, Robin Holmes, Lisa Cc: Ruppel, Kim Subject: RE: Recovery Connections Have you been on site? It sounds like they do not meet criteria for licensure. Is that accurate? Thanks Stephanie Stephanie Gilliam, MSW, LCSW Section Chief Diyision of Heaitn Service Regulation, Mental Health Licensure Certification Section North Carolina Department of Health and Human Services 919 855 3796 office 919 715 8078 fax Stephanie.Gilliam@dhhs.nc.qov 805 Biggs Drive 2718 Mail Service Center Raleigh, NC 27699-2718 Twitter YouTu be Unauthorized disclosure ofjuvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this email in error, please notify the sender immediately and delete all records of this email. From: Allison, Joy Sent: Tuesday, May 03, 2016 10:19 AM To: Gilliam, Stephanie Sulfridge, Robin Holmes, Lisa 2 Cc: Ruppel, Kim Subject: RE: Recovery Connections lam very aware ofthis program. They have homes here in Buncombe Co and aiso in Harnett Co.-which is where this person has apparently been (not sure about that but, Angler is mentioned in the paperwork). Over the years, we have received numerous complaints about this agency and the operators. i have never counted but, I have been to their homes and office here in Buncombe Co. many, many times. They received their status several years ago which exempted them from licensure. i have spoken with 055 about them many times as weli as the LME, other SA providers in the community who view them as a problem and our complaint intake unit. Ali of these agencies frequently receive complaints about this program and they all seem to turn to licensure for the answer. From: Gilliam, Stephanie Sent: Monday, May 02, 2016 5:40 PM To: Sulfridge, Robin Holmes, Lisa Cc: Ruppel, Kim Allison, Joy Subject: FW: Recovery Connections Robin and Lisa: Are youali aware of this facility? The first untitled document has a letter on Recovery Connections letterhead. At the bottom it seems to indicate that it is located in Black Mountain. We may need to do an "unlicensed facility? on site. Thanks Stephanie Stephanie Giiliam, MSW, LCSW Section Chief Division of Heaith Service Regulation, Mental Health Licensure Certification Section North Carolina Department of Heaith and Human Services 919 855 3796 office 919 715 8078 fax 805 Biggs Drive 2718 Mail Service Center Raieigh, NC 27699-2718 . 2 it, are.? . 2 as: is aixbjet}? it} the: 2 .. Rea/r)? Law 2 may ?2:2 disclosed to third parties, Twitter YouTube Unauthorized disclosure ofiuveniie, health, iegaliy privileged, or otherwise con?dential information, inciuding confidential information reiating to an ongoing State procurement effort. is prohibited by few. if you have received this e~maii in error, please notify the sender immediately and delete records of this e-maii. 3 From: Jones, Sent: Friday, Aprii 29, 2016 11:31 AM To: Barden Culbreth Gilliam, Stephanie Subject: Recovery Connections Good afternoon, We received a complaint from a client who attended this program and had requested documentation and-request was refused. We worked with -to resolve-request. The documents from their web site suggest that they are offering SA assessments and counseling, although the letter received about-services was contradictory. I am sending this to both NCSAPPB and to DHSR as it seems to be a relevant issue if they hold themselves out as a treatment provider but are not licensed. Phillip Warren is an CSAC Int. have already referred the client to the secretary of state regarding-allegations of fraudulent use of donations. Pleaselet meknow what you think about this one. Jones, MS, LPC, LCAS, Program Manager, DWI Services Division Mental Health/Developmental Disabilities/Substance Use Disorders, North Carolina Department of Health and Human Services 919715?2034 office 9195080963 fax Lynr1.b.jones@dhhs.nc.gov 3008 Mail Service Center Raleigh NC, 276993008 Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties. Twitter YouTube Unauthorized disclosure ofjuvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. if you have received this e?mail in error, please notify the sender immediately and delete all records of this e?mail. CSL 4/1/2016 4:49 PM NC Department of the Secretary of State Charitable Solicitation Licensing Division (CSL) Post Of?ce Box 29622 Raleigh, NC 27626?0622 919807?2214 919807?2220 ?Jones, Lynn" 4/1/2016 12:43 PM Good afternoon, have a consumer who participated in a program called Recovery Connections in Angier and -reports that the monies are being used for the staff to take pleasure trips and that the money consumers earn while they are there are used for the same purpose. Should I refer- over to you? The online information about the program appears to also claim that it provides substance abuse counseling but it is not listed as a mental health facility and the owner?s NCSAPPB substance abuse counseling credentials wererevoked some years ago, I am looking into that a piece. Jones, MS, LPC, LCAS, Program Manager, DWI Services Division Mental Health/Developmental Disabilities/Substance Use Disorders, North Carolina Department of Health and Human Services 919715?2034 office 919?508?0963 fax Lvnn.b.jones@dhhs.nc.qov 3008 Mail Service Center Raleigh NC, 27699-3008 Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties. Twitter YouTube Unauthorized disclosure ofjuvenile, health, iegally privileged, or otherwise con?dential information, including con?dential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e?mail in error, please notify the sender immediately and delete all records of this e-mail. Jones, MS, LPC, LCAS, Program Manager, Services Division Mental Health/Developmental Disabilities/Substance Use Disorders, North Carolina Department of Health and Human Services 919715-2034 office 919?508?0963 fax Lynn.b.iones@dhhs.nc.qov 3008 Mail Service Center Raleigh NC, 27699-3008 Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties. Twitter YouTube Unauthorized disclosure ofjuvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by iaw. if you have received this e-mail in error, please notify the sender immediately and delete all records of this e-mail. From: Verlyn Porte Sent: Tuesday, April 05, 2016 6:34 PM To: CSL Jones, Subject: Re: Fwd: Complaint Ms. Jones: The North Carolina Department of the Secretary of State, Charitable Solicitation Licensing Division received your below email. Yes, kindly refer your consumer to our of?ce, we will investigate the matter. .can also file a compliant with the Division by completing a Complaint Form on our website at: under the "Charities? tab, by downloading the form. If you or the consumer need further assistance, have questions, or concerns, please feel free to contact me at the number below: Sincerely, VCP Verlyn C. Porte Attorney/ Enforcement Supervisor Charitable Solicitation Licensing NC Dept. of the Secretary of State Phone: 919807?2129 Recovery Connections Community - About ., Page 1 of 3 newt/?r; Connections Community "Creating Recovery, Creating; Connections, Creating Community? Admission Animai Therapy Home About Contact BMW ts?e?r?mat?rtm Petite: Recovery Connections Community is designed as a two year drug and aicohoi program. Peopie interested in our program need to have two thingsjipen mindedness and witiingness. This is the foundation of recovery. Many that come to our program have chronically r'eiapsed. They are who have been to 30 day treatment centers and in and out of detox For some, this is enr ugh but for many it is not- When there is a true desire to change we provide the toois 1: to ?ve ?the on. ?nes tennis. 5" '1 9:1 tidy?? ?la :1 true of the. Zugig?t iiur . 320:: mu become your mutt-endings other rector-its in the pro ram. retationships with outside agencies and empioyers. and most irnponantty. the ruies. potioies and procedures by which you wiit conduct yourseif. 2. @gndweutmwif?gsgz 3~6 months; foitowitng the Community Phase. you should have a pretty good feet for what is happening in the program and what direction you are headed in your oersona? recovery program. in the Foundation Phase you will begin to receive and accept a iarger rote in your personal and You have the Opportunity to earn priviieges, and yer; witt begin to have a more active roie in assisting the newer residents in the pro ram in this nae-e an tnitiei action - ian be estabiished for rod with ~iour in- ut. i . e? months: he festi- Phese is the first ?major step up in the program. .L'irnec; to gang 5 of the program this phase orone: and development of newer Get in house operations. You shouid be moving e: and the stdiis you need to dee? with them. General Donations More What We Are, Where We Are. Who. We. Are: Put Jer?y simeiy: we are a recovery service og?ovider with a 32 step, 5 irituat focus. We iive together and work together asa "famiiy" We currentiy have 'o One in Western North Carmina in Bieck Mountain and another iocated in Angier NC. Contact: {325), 779-7824 E-maii' rconnectcomiiseoicom Recovery Connections Community contracts with assisted timing homes where we work and provide care for those who cannot heip them seives. This rewarding Work serves a dual purpose; providing 3115? tire and reg: skins Also as a norvorom sz?rean?zazson; aiiows us to offer Enis opportunity to our residents free- of charge. 8/18/2016 Recovery Connections Community - About Page 2 of 3 Phase: 12- months the Preparation Phase oontin res perso nai development of responsibilities and accountability by using the tools you have learned and putting them into action in your own lite, as welt as within the community. This is a very critical stage of development where supervision, and guidance are performed on a more personal, and in most cases, orie?on?one besrs. Action pians wit? be revised to include your individual inierest. as well as your career and educationei goats 5. Societv Phase: {Aftercare} 18" 24 months; the Society Phase is the most critical stage of ,elosment I-?t :nis point you learn to oa?anoe your new direction in wnile maintaining rnterariion mitt the core of the The: .2nucture of toe tran nous ?too wii be. ies 'sT'hisis 3 eo? porti on of ii?; pr ograrn, 1.2-3 ran-or? CC?i'izel?Hw 'rPeer Role Modei?rnq- the community is the agent of change; residents act as role models for other resrdents, teaching and learning from each other: ail residents participate in the available opportunities: the structured environment and daily routines. seminars, groups and peer counseling in order to develop healthy - .abits coping and a new produc rive recovery lifestyle, 2 Substance Addiction Education- on-going comprehensive evaluations will be collaboratively err-closed Wrti' :resa lentiiw sorremsors. peer support specialists. and senior leaders, These .w3" 3* ed its? on out; stance-u r: "id soroers and rh be esporrs to in; numbe of area . ear; in ananarreabirig oi ti'ieir own ves all restrienis an oath and outside rob placements af?e ape-r: od of r; itie: adiustinon? to the common: t5 before choosing a program "major" and streamlining their recoven; programs. 4. Communitv Support Grou p5 and Respi-rces- residents will is .teract with and give back to the greater community through volunteer service and will develop an outside support group by mandaiory participation in sel?heip 32~step meetings in order to nurture spiritual connections with others and their higher power. no hoses or hit one utzirzeo IE 1 my :mru'? r;-E n5: vl: 9 .wi. power 'qu ii'ielariic?ii (-3 inuitialiy agreed upon .38 :?v?Ct'ns; toward one: goais ei to- ca: ,is and mli eges and may have the opportunity to pursue a; 'icatior; as substance also ccounsetors if desired. ontinuino Ca and Rel aose Prevention- a of care is provided; residents will step-d own to transiz' :lona ho: rsing after the preparation phase and mus ;serve as mentors to youa nger residents dunng this time. Foitowing program completion, a graduate relapse prevention pian wi?l be developed in which residents will be strongly encouraged to participate in outpatient groups and alts-rears recreational and SOCIEII activities as program alumni. {Senora 3W 8/18/2016 I Packet Jennifer A. Hollowell, MA, CPSS President/CEO Phillip J. Warren, CPS Operations Director Recovery Connections Community PO Box 1386 Black Mounta_in,_ NC 2871 1 Voice: 828?779?7824 Fax: 866-644?7823 MAIN OFFICE: 65 Chestnut Hill Road Black Mountain, NC 28711 E?mail: rconnectcom@aol.com Website: FACILITY LOCATIONS Recovery Connections Community Facility Locations: Asheville, NC 28805 Black Mountain, NC 28711 Angier, NC 27501 . up PROGRAM COMPONENTS: 1. Peer Role Modeling? the community is the agent of change; residents act as role models for other residents teaching and learning from each other; all residents participate in the available Opportunities: the structured environment and daily routines, seminars, groups and peer counseling in order to develop healthy habits, coping skills and a new, productive recovery lifestyle. 2. Substance Addiction Education - On-going comprehensive evaluations will be collaboratively developed with residents by supervisors, peer support specialists, and senior leaders. These individual development plans will coincide with education on substance use disorders and the experiencastir??'?'gth and hOpe of peer role models. 3. Life Skills and Vocational raining? residents learn to be responsible in a number of areas that lead to manageability of their own lives; all residents participate in both in?house and outside job placements after a period of initial adjustment to the community before choosing a program ?major? and streamlining their recovery pro grams. 4. Community Support Groups and Resources- Residents will interact with and give back to the greater community through volunteer service and will develop an outside support group by mandatory participation in self-help lZ-step meetings in order to develop spiritual connections with others and their higher power. 5. Animal and Equine Therapy- various types ofpets, rescue animals and horses will be utilized for residents to learn to care for and become responsible and develop powerful therapeutic connections for mutu 'n . 6. Education - residents must be working toward individualized, mutually agreed upon educational goals and may have the Opportunity to pursue certification as substance abuse counse ors if desired 7. Continuing Care and Relapse Prevention? a continuum of care is provided; residents will step?down to tranwi graduation and must serve as mentors to younger residents during this time. Following program completion, a discharge and relapse plan will be developed in which residents will be strongly encouraged to participate in outpatient group and aftercare recreational and socialactivities. Mission Statement ?Recovery Connections Community 15 a recovery oriented that provides variw to persons with substance use disorders and process addictions. The program emphasis will be on building community, rebuilding healthy relationships, developing a strong sense-of self, productive habits, and a foundation rofrlifer skills to promote long?lasting recovery. This will be accomplished through Peer Role Modeling, and substance abuse assessments, a connection to community support resources, animal therT?pyand a focus on aftercare and nurturing relationships with others.? Program Phases COMMUNITY PHASE ?ay One tn Three Months The COMMUNITY PHASE is the initial stage of the Recovery Connections Community program. During this phase the resident will become familiar with his surroundings, other residents in the program, and most importantly, the rules, policies and procedures that will need to be followed. ln this phase a comprehensive initial assessment will be completed. FOUNDATION PHASE Three te Six Menths Following the community phase, the resident should have a pretty good feel for what is happening in the program and what direction he 1s headed in his personal recovery program. In the FOUNDATION PHASE the resident will be expected to take on more responsibility and personal accountability. He has the Opportunity to earn privileges and will have a more active role in the community, assisting the newer residents in the program. He will become familiar with outside resources and will start vocational training and outside self? help meetings. Additionally, he will start to work on mutually agreed upon goals. LIFESTYLE PHASE Six te Twelve Months In the LIFESTYLE PHASE the resident should be very accustomed to the guidelines of the program. At this phase he will begin accepting more responsibility for the proper guidance and development of newer residents and act as a role model in the community. He should be moving toward an understanding of his personal issues and the skills he needs to deal with them. At this time, he will choose a ?major? and produce an individualized action plan with that major as a primary focus. PREPARATION PHASE . .5.1.. 13% 31.13%5 The PREPARATION PHASE continues the focus on the deveIOpment of responsibilities and accountability by using the tools he has learned and putting them into action in his own life as well as within the community. This is a very critical stage of development where supervision, counseling and guidance is given on a more personal and individualized basis. Activities will be revised to include individual interests as well as career and educational goals. The resident will graduate from the clinical portion of the program at the completion of this phase. SOCIETY PHASE (INITIAL Etghtaen to TWEREEWTOEEF Months The SOCIETY PHASE is the most critical stage of development. At this point the resident learns to balance his new direction in life while maintaining interaction with the core of the program. The structure of the transitional housing will be less demanding and restrictive than the long term facility. This is a required portion of the program as it is necessary to continued success when the resident completes the program. algal @3313} ii 3:55 Viagra? ii . Post Graduation The AFTERCARE PHASE of the program is an optional, but strongly encouraged portion of the program that provides residents with the opportunity to continue their connection with the program. It is important for residents to give back what has been given to them, so they can keep what they got, so to speak. SECTION .4300 THERAPEUTIC COMMUNITY 10A NCAC 27G .4301 SCOPE A Therapeutic Community is a highly structured, supervised, 24-hour residential facility designed to treat the behavioral and emotional issues ofindividuals to promote self-su??iciency and a crime and drug-free lifestyle. The Therapeutic Community shall emphasize self~help, abstinence from drugs and alcohol, personal growth,peersupport, and may serve as an alternative to incarceration. Services shall be designed to create the environment ofan extended family in which individuals develop self?esteem, construct a productive lifestyle through peer support and actual experience, leading to a successful re?entry into the larger community. The facility shall provide or ensure access to a variety ofintensive therapy and program milieu approaches designedto confront and modify the client?s anti-social and dysfunctional behavior. The goal shall be to assist the client in learning socially acceptable skills for coping with responsibilities and and to maintain a lifestyle which is substance abuse free. Consideration shall be given to meeting client needs in social, medical, vocational and educational areas. If children are residing in a Therapeutic Community, the facility shall also meet the rules for Therapeutic Homes for Individuals with Substance Abuse Disorders and Their Children set forth in Section .4100 ofthis Subchapter except for 10 NCAC 27G .4102(c), .4i02(e), 4103(2), and 4104(1)). History 0.16.5. Authority GS . .14 3.3-1. 4 August I, 2000. SECTION .5600 - UPERVISED LIVING FOR INDIVIDUALS OF ALL DISABILITY GROUPS 10A NCAC27G .5601 SCOPE Supervised living is a 24?hour facility which provides residential services to individuals in a home enviromnentwhere the primary purpose ofthese services is the care, habilitation or rehabilitation ofindividuals who have a mentalillness,a developmental disability or disabilities, or a substance abuse disorder, and who require supervision when in the residence. A supervised living facility shall be licensed ifthe facility serves either: (1) one or more minor clients; or (2) two or more adult clients. Miner and adult clients shall not reside in the same facility. Each supervised living facility shall be licensed to serve a speci?c population as designated below: (1) designation means a facility which serves adults whose primary diagnosis is mental illness but may also have other diagnoses; (2) designation means a facility which serves minors whose primary diagnosis is a developmental disability but may also have other diagnoses; (3) designation means a facility which serves adults whose primary diagnosis is adeveloprnental disability but may also have other diagnoses; (4) designation means a facility which serves minors whose primary diagnosis is substance abuse dependency but may also have other diagnoses; (5) designation means a facility which serves adults whose primary diagnosis is substance abuse dependency but may also have other diagnoses; or (6) designation means a facility in a private residence, which serves no more than three adult clients whose primary diagnoses is mental illness but may also have other disabilities, or three adult clients or three minor clients whose primary diagnoses is developmental disabilities but may also have other dis abilities who live with a family and the family provides the service. This facility shallbeepenpt?om the following rules: 10A NCAC 27G .0201 (l (18) and 10A NCAC 27G 10A NCAC 27G .0203; 10A NCAC 270 .0205 10A NCAC 276 .0207 10A NCAC 276 .0208 10A NCAC 27G non-prescription medications only] and .0304 This facility shall also be known as alternative family living or assisted famlyliving (AFL). History Note: Authority GS. 1438-147; May I, 1996; Temporary Amendment January I, 2002; Amended E?f April I, 2003. Open Date: Close Da e: Caller ype: Call Type: Incoming Technician: Ljones Status: Cl olv Phone? Extensro . Customer Number? Facility Name: Recovery onnections &5 Issue: Cl had ax completed 2 weeks at then went to Recovery Connectionsx 4 mos, left because of issues, refusing to send .docs about-stay, Sue told-had to start over with new ax. let cl know we are in contact with pros and resolving issue. When we get fax, contact Sue again and call cl or have Sue call-with plan Resolution: went to RC Angier because .loves animals and web site had animal therapy part of program, left about 2wks ago, owners use funds for personal travel to Paris, Mardi gras, doesnt maintain basic giene roducts but buys more animals with what they earn,- was working at-?and 60-80 hrs, reports- dif?culty managing the workload, left some items there, called catharsis and commitment (hotseat), reports no counseling, peer run, asked Sue to use ax, as-entered tx within 6 mos, use- RC and a couple of 1:1 unless-is still actively SUD,-was in agreement. contacted RC, Phillip Warren called, will send Sue and us a letter from RC with dates, said .reported them to humane society, left in mid pm with BF, got very ugly, demanded-stuff, they returned what they knew was- was avoiding any contact with .as result. csac-int, irs des nonpro?t, emailed sec of state lbj.l6 le? vm for both client and Phillip at rec. conn. and emailed phillip db fax received, given to db emailed Sue, sent info about sec state of?ce for complaint From: Jennifer Hoioweli Fax: (866) 644?7323 To: +19185030863 Far-r: +19195080963 2 of 2 04106l2013 10:03 [Kl Jim/vi) MA ?Sm, *9 . - . Db?l?x 251}! \e we M??k mama April 4, 2016 To whom it may Concern: Fwas a resident of Recovery Con nections Community from 2015 to - 2 016. Recovery Connections Community is a two-year residential recovery support provider that keeps individuals engaged and involved in the recovery process. Recovery Connections Community is not a treatment facility. We provide peer support, peer role modeling, and vocational rehabilitation. ?artended?and .?Ieftour housing in the middle of the night without notice. During stay at Recovery Connections Community, ?was resistant to rules, policies and procedures and was extremely belligerent and threatening with our staff and residents after-left. There is no discharge summary, as we are not a treatment facility. Thank You if you have any further questions, please do not hesitate to contact me. Sincerely, W%f%?m Phillip J. Warm..- Recovery Connections ommunity (828) 779-7824 Direct rconnectcom@aol.com nectionscommunity.com Recovery Connections Community PO Box 1386 Black Mountain, NC 28711 I nformafm Packet Jennifer A. Hollowell, MA, CPSS President/CEO Phillip J. Warren, 0.1 Operations Director Recovery Connections Community PO Box 1386 Black Mountain, NC 28711 Voice: 828?779-7824 Fax: 866?644?7823 MAIN OFFICE: 65 Chestnut Hill Road Black Mountain, NC 28711 E-mail: rconnectcom@aol.com Website: .com FACILITY LOCATIONS Recovery Connections Community Facility Locations: Asheville, NC 28805 Black Mountain, NC 28711 Angier, NC 27501 PROGRAM COMPONENTS: 1. Peer Role Modeling- the community is the agent of change; residents act as role models for other residents teaching and learning from each other; all residents participate in the available opportunities: the structured environment and daily routines, seminars, groups and peer counseling in order to develop healthy habits, coping skills and a new, productive recovery lifestyle. istance Addiction Assessments - on-going comprehensive assessments be collaboratively developed by certi?ed and/or licensed professionals and eer support specialists, as well as senior residents, and will be provided to all residents 3. Life Skills and Vocational Training- residents learn to be responsible in a number of areas that lead to manageability of their own lives; all residents participate in both in?house and outside job placements after a period of initial adjustment to the community before choosing a program ?major? and streamlining their recovery programs. 4. Community Support Groups and Resources- Residents will interact with and give back to the greater community through volunteer service and will develop an outside support group by mandatory participation in self-help 12?step meetings in order to develop spiritual connections with others and their higher power. 5. Animal and Equine Therapy? various types of pets, rescue animals and horses will be utilized for residents to learn to care for and become responsible and develop powerful therapeutic connections for mutual love and healing. 6. Education - residents must be working toward individualized, mutually agreed upon educational goals and may have the opportunity to pursue certi?cation as substance abuse counselors if desired. 7. Continuing Care and Relapse Prevention- a continuum of care is provided; residents will step-down to transitional housing after an initial graduation and must serve as mentors to younger residents during this time. Following program completion, a discharge and relapse plan will be developed in which residents will be strongly encouraged to participate in outpatient group and aftercare recreational and social activities. Mission Statement ?Recovery Connections Community is recovery oriented system of car that provides various levels of service to persons W1 su disorders and process addictions. The program emphasis will be on building commun?i - . - 1 - ationships, developing a strong se . - 1 self, productive habits, and a fo - .- ation of life skills to pr ote long? lasting recovery. This will be accompll ed through Peer ole Modeling, and substance abuse assessments, a con ction to .e mmunity support resources, animal thera . nd a focu. on afterca- - - _rturin- .. - ?s with others.? - . 122. Program Phases PHASE - Day One to Three Months The COMMUNITY PHASE is the initial stage of the Recovery Connections Community program. During this phase the resident will become familiar with his surroundings, other residents in the program, and most importantly, the rules, policies and procedures that will need to be followed. In this phase a comprehensive initial assessment will be completed. FOUNDATION PHASE Threeto Six Months Following the community phase, the resident should have a pretty good feel for what is happening in the program and what direction he is headed in his personal recovery program. In the FOUNDATION PHASE the resident will be expected to take on more responsibility and personal accountability. He has the opportunity to earn privileges and will have a more active role in the community, assisting the newer residents in the program. He will become familiar with outside resources and will start vocational training and outside self- help meetings. Additionally, he will start to work on mutually agreed upon goals. LIFESTYLE PHASE Six to Twelve Months In the LIFESTYLE PHASE the resident should be very accustomed to the guidelines of the program. At this phase he will begin accepting more responsibility for the proper guidance and development of newer residents and act as a role model in the community. He should be moving toward an understanding of his personal issues and the skills he needs to deal with them. At this time, he will choose a ?major? and produce an individualized action plan with that major as a primary focus. PREPARATION PHASE Twelve to Eighteen Months The PREPARATION PHASE continues the focus on the development of responsibilities and accountability by using the tools he has learned and putting them into action in his own life as well as within the community. This IS a very critical stage of development where supervision, counseling and guidance is given on a more personal and individualized Activities will be Wm interests as well as career and educational goals. The resident will graduate from the clinical portion of the program at the completion of this phase. 1? PHASE (INITIAL AFFERCARE) Eighteen to Twenty~four Months The SOCIETY PHASE is the most critical stage of deve10pment. At this point the resident learns to balance his new direction in life while maintaining interaction with the core of the program. The structure of the transitional housing will be less demanding and restrictive than the long term facility. This is a requlred portion of the program as it is necessary to continued success when the resident completes the program. NS CARE (AFTERCARE) Post @adua?tion The AFTERCARE PHASE of the program is an optional, but strongly encouraged portion of the program that provides residents with the opportunity to continue their connection with the program. It is important for residents to give back what has been given to them, so they can keep what they got, so to speak. N0 Israelis): The North Carolina Substance Abuse Professional Practice Board (NCSAPPB) is pleased to con?rm that Phillip Warren has registered for NCSAPPB's Certi?ed Substance Abuse Counselor (CSAC) credential, on 10/15/2015 and has a status of Intern. This status will expire on 5/6/2017 if the credential is not awarded prior to this date. This professional has not received a disciplinary action against this credential by the NCSAPPB. lnforrnation about a disciplinary action may be obtained by contacting the Board of?ce at (919) 832-0975. As stated in the North Carolina General Statutes "The practice of a certi?ed substance abuse counselor consists of the Twelve Core Functions, including screening, intake, orientation, assessment, treatment planning, counseling, case management, crisis intervention, client education, report and record keeping, consultation with other professionals in regard to client treatment and services, and referral to treat addictive disorder or disease and help prevent relapse." In compliance with Rule 21 NCAC 68 .0203, a CSAC candidate must pass the written examination before using the designation of CSAC-Intern. Legal Disclaimer ncsaggb.1earningbuilder.com is the of?cial Website for the North Carolina Substance Abuse Professional Practice Board to verify certi?cation information. It is electronically secure to prevent unauthorized access and may be used as the primary source of veri?cation. The information contained on the "Credential Verificationrl page is correct as of 4/1/2016 and is updated reguiarly. However, please be aware that updates and maintenance are continually being performed by North Carolina Substance Abuse ProfessiOnai Practice Board personnel on the information you will be viewing. Jones, From: Verlyn Porte Sent: Tuesday, April 05, 2016 6:34 PM To: Jones, Subject: Re: Fwd: Complaint Ms. Jones: The North Carolina Department of the Secretary of State, Charitable Solicitation Licensing Division received your below email. Yes, kindly refer your consumer to our office, we will investigate the matter. -can also ?le a compliant with the Division by completing a Complaint Form on our website at: under the "Charities" tab, by downloading the form. If you or the consumer need further assistance, have questions, or concerns, please feel free to contact me at the number below. Sincerely, VCP Verlyn Forte Attorneg/ Enforcement Supervisor Charitable Solicitation Licensing NC Dept. of the Secretary of State Phone: 91943072199 CSL 4/1/2016 4:49 PM NC Department of the Secretary of State Charitable Solicitation Licensing Division (CSL) Post Office Box 29622 Raieigh, NC 27626-0622 919807?2214 919807?2220 "Jones, Lynn" 4/1/2016 12:43 PM Good afternoon, I have a consumer who participated in a program called Recovery Connections in Angier and -reports that the monies are being used for the staff to take pleasure trips and that the money consumers earn while they are there are used for the same purpose. Should I refer-over to you? The online information about the program appears to also claim that it provides substance abuse counseling but it is not listed as a mental health facility and the owner?s NCSAPPB substance abuse counseling credentials were revoked some years ago. I am looking into that piece. Jones, MS, LPC, LCAS, CSI Program Manager, DWI Services Division Mental Health/Deveiopmentai Disabilities/Substance Use Disorders, North Carolina Department of Health and Human Services 919 715-2034 office 919-508-0963 fax Lynn.b.jones@dhhs.nc.gov 3008 Mail Service Center Raleigh NC, 27699-3008 Comps-i res-M Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties. Twitter YouTube Unauthorized disclosure ofjuvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e?maii in error, please notify the sender immediately and delete all records of this e-mail. Charitable Licensing Page 1 of 1 Harm Carolina . Heme Marshail QF riiF . Secretary t3? 4P0 Elm; 2-9522 RSIeiti?t. NEE Account Login? Register Enforcement Information The Charitabie Solicitation Licensing Section enforces violations of About CSL charitable solicitation laws found in Chapter 131 of the North Carolina General Statutes. In performing this duty, the section may The Charitable Solicitation Licensing Section act on complaints received from the public, and also possesses (CSL) transferred in January. 1999 from the authority to investigate potential violations on its own initiative. The Department of Health and Human Services to section shares enforcement authority under Chapter 131 with the the Department of the Secretary of State. North Carolina Attorney General?s Of?ce, which possesses separate and independent authority to investigate violations of Chapter 131 F. CSL performs three explicit statutory duties: Enforcement Process - We license certain organizations and persons that solicit North Carolina When CSL opens an enforcement-related inquiry, the section residents for charitable contributions. typically mails an inquiry letter to relevant parties seeking further . We investigate violations of the information. After receiving a response, if any, the section evaluates Charitable Solicitations Act, (3.3. 131 F. available evidence and determines if a violation has in fact occurred. If the section??nds a violation, the section will issue an administrative We provide information for consumer and order making of?cial ?ndings of fact and ordering an appropriate public use concerning charitable penalty. Penalties range from issuing of?cial letters of concern or solicitations, solicitation fraud, and monetary ?nes up to and including the suspension or revocation of related consumer information. licensed status for the offending person. The section's enforcement decisions are subject to rights of appeal pursuant to the Administrative Procedures Act. Enforcement Findings Finalized enforcement ?ndings become a part of the relevant licensed organization's ?le maintained by the section. If you have an inquiry concerning the enforcement history of a particular licensed organiZation?, please fee! free to csl@sosnc.gov contact us. gov/cs1/Enforcement.a5px 4/1/2016 NC SOS Details North Carolina 2 Ewing Marsha? EPARTM EMT omen/z Charitable Organization Recovery Connections Community 65 Chestnut Hill Rd Black Mountain, NC 28711 Contact Contact Title Phone F_ag Jennifer A Hotlowell President (828) 663?7874 None Status Reqistration Expiration Extension End Date Current Active SL006775 5/15/2016 7/15/2016 501c Tyge CSL Exemgtion Tyge 501(c)(3) Charitable Organization Not CSL Exempt Document Filings Corporate Information Search/profcsl/ 9798223 Secrets/y e; ETATE if: smegma Raleigh msyewma Page 1 ofl Account Login Register 4/1/2016 Exempt Organizations Select Check Page 1 of 1 {it?ll RS Exempt Organizations Select Check Exemgt Organizations Select Check Home Organizations Eligible to Receive Tax?Deductible Charitable Contributions (Pub. 78 data) - Search Results The fotlowing list includes tax-exempt organizations that are eligible to receive tax-deductible charitable contributions. Click on the "Deductibility Status? column for an explanation of limitations on the deductibility of contributions made to different types of tax-exempt organizations. Results are sorted by EIN. To sort resutts by another category, cilck on the icon next to the column heading for that category. Clicking on that icon a second time will reverse the sort order, Click on a column heading for an explanation of information in that column. 1-1 of1 results Results Per Page I25 I OK i Prev 1 1-1 [Next 3 - ksael?sms. (90in! Business As) . 3 ?les; I 45-1 586472 Recovery Connections Community Black NC United States PC Return to Search I or Prev 1-1 lNext 5 4/1/2016 How Do You Report Suspected Tax Fraud Activity? aims individuals Topics . Ontine Tools Taxpayer Guide to identity Taxpayer Advocate Life events may impact your taxes Affordable Care Act Tax Elgvisions You Report SUSpected Tax Fraud Activity? Esganoi i 32;; i eta?o :i?ngVi?tl if Then And suspect or know of an individual or a business that is not com plying with the tax laws on issues such as: False Exemptions or Deductions Kickbacks FalselAitered Document Failure to Pay Tax Unreported income Organized Crime Failure to Withhoid - 0 Use Form 3949-A, information Referral CAUTION: Do NOT use Form 3949-A to report the issues below Print the form and mail to: - lntemal Revenue Service . Fresno, CA 93888 or. order the form by mail or by calling the Tax Fraud Hotline recording at 1-800-829- 0433. Note: we don't accept alleged tax law violation referrals over the phone. You may also send a letter to the address above instead of using Form 3949-A. Please include as much information as possible, such as these important points: 1. Name and Address of person or business you are reporting 2. The individual's social security number or the business' employer identi?cation number 3. A brief description of the alleged violation including how you became aware or obtained information about the violation is) . The years involved . The estimated dollar amount of any unreported income 6. Your name, address and telephone number? 01-h ?Although you are not required to identify yourself, it is heipfui to do 50. Your identity will be kept confidential. Note: Submitters of Form 3949A will not receive a status or progress update on the referral due to tax return confidentiality under IRC 6103. someone stole your identity and used your SSN for employment purposes or could use your SSN to ?le a tax return Use 'Spanish version: Earma?ii?i?l Complete the form enline, print it and mail or fax to the appropriate office using the options listed on page 2 of the form. Include photocopies of at least one of the documents listed on the form to verify your identity. For additional information, refer to the Taxpayer Guide to ldentitv Theft fraudulent activity or an abusive tax scheme by a tax return preparer or tax preparation company U58 ?Form 14157-A (see below) may also be required You may complete the form online, print it and mail it to the address on the form. a tax return preparer ?led a return or altered your return without your consent and you are seeking a change to your account Use Form 1415? AND Send BOTH forms (Form 14157 and Form 14157-A) to the address shown in the for Form 14157-A. an abusive tax promotion or promoter Use Form 14242 The form can be mailed or faxed to the address or fax number on the form. misconduct or wrongdoing by an exempt organization or employee plan Use Form 13909 Mai! it to the address provided on the form. information and want to claim a reward Use 5.0M Mali it to the address in the instructions for the form. you received or are aware of fraudulent IRS e-m ails and websites Please let us know! See our Phishing web page. Page La sf Reviewed or Updated: 11-Jan-2016 Page 1 of2 4/1/2016 Public Disclosure and Availability of Exempt Organizations Returns and Applications: Page 1 of 1 331%le Pubiic Disclosure and Availabitity' of Exempt Organizations Returns and Applications: Documents Subject to Public Disclosure What tax documents must an exempt organization make available for public Inspection and copying? An exem pt organization must make available for public inspection its exemption application. An exemption application includes the Form 1023 (for organizations recognized as exem pt under lntemal Revenue Code section form 1024 (for organizations recognized as exempt under most other paragraph 5 of section 501 or the letter submitted under the paragraphs tor which no form is prescribed, together with supporting documents and any letter or document issued by the IRS concerning the application. A political organization exempt from taxation under section 52 7(a) must make available for public inspection and copying its notice of status, Form 8871. in addition. an exempt organization must make available for public inspection and copying its annual return. Such returns include Form 990 Return of Organization Exempt From Income Tax. Egrm sec?E2 Short Form Return of Organization Exempt From Income Tax, Form BSD-PF, Return or? Private Foundation, orm QQO-BL Information and Initial Excise Tax Return for Black Lung Bene?t Trusts and Certain Related Persons, and the Form 1065 U. S. Partnership Return of income. A section 501(c)(3) organization must make available for public inspection and copying any _F_o_r_rn 990-T, Exempt Organization Business Income Tax Return, ?led after August 17, 2006. Returns must be available for a three-year period beginning with the due date of the retum {including any extension of time for ?ling). For this purpose, the return includes any schedules, attachments, or supporting documents that relate to the imposition of tax on the unrelated business income of the charity. See Public inspection and Disctosure of Form 990T for more information. An exempt organization is not required to disclose Schedule K-t of Form 1065 or Schedule A of Form 9908b With the exception of private foundations, an exempt organization is not required to disclose the name and address of any contributor to the organization. A political organization exempt from taxation under section 527(a) must make available for inspection and copying its report of contributions and expenditures on Form 8872, Political Organization Report of Contributions and Expenditures. However, such organization is not required to make available its return on Form HEB-POL, U. 3. Income Tax Return for Certain Political Organizations. Page Last Reviewed or Updated: 17-Mar? 2016 .. 4/ l/201 6 Summer 2012 Quarterly Newsletter North Carolina Substance Abuse Professional Practice Board 919-832-0975 P.0. Box 10126 - Raleigh, NC 27605 2012 NCSAPPB Election Results 11 May and June, the Board held its annual election. The Credentials That Expired July 1, 2012 CSAC - Christina Newell Shelley Alicea Madeline Appelbaum Gary Barnes Barnette Mindy Benfield Patricia Bilitzke Wayne Blanchett Jennifer Brier Gaynelle Brown Shirley Bush Jeanette Camel Rachel Capps James Cass Maurice Chambers Douglas Chancey Willie Chaney Frank Coleman Tressa Corbett Janet Davis Eric Davis E. C. Downing Yolonda Edgerton Peter Edis Vicki Eudy Vanessa Francis Sandra Frye Frances Gordon Chester Hairston, Jr. Jodi Harrell Angela Hensley Margaret Herring Joette lnman Mary S. Jackson John Leimer George McConnell Cedric McGowan Nancy Mele Christopher Melvin Dale Mendoza Michael Mieczkowski Steven Millette Mary Morant-Saunders Lily Mudry Murphy Ryan Murray Patricia Oxendine-Pitt Gregory Pollock Gena Robinson Glenn Schendel William Sellers Kenneth Simmons John F. Smith Kevin Sondey Carl Spake Richard Stevens Sharon Stone Claudia Stowe Kim Taylor Richard E. Taylor Donna Turner David Vandevender James Ward Theresa Whitaker Kimberly Wiley Lawan Williams LCAS Kecia Bailey Linda Baker Agnes Barber Kathy Bethea Barbara Black Robert Bryan. Jr. Donald Burke Caroline Butts Aimee Chiarella Edmond Cochard Phillip Cole Bruce Corregan James Cruise Ann Davis Glenna Davis Rosemary Edwardson Jessica Efird ??Conrr'nues on page 2 Veronica Ellison Frances Everingham Wilhelmina Foster-Long Gina Franklin Ryan Frye Board received ?ve nominations for the Western region seat, and three nominations each for the South Central re- gion, North Central region and the At?Large seat. The Board appreciates the ?eld?s overwhelming response to the call for nominations and encourages your ongoing support and participation. The individuals elected to the Board as a result of this year?s election are Mr. Mike Varmoy from the Western region, Ms. Carol Hoffman from the South Central region, Mr. Clyde Ebron from the North Central region, and Mr. Wrenn Riven- bark who will represent the At?Large seat. Mr. Vannoy and Ms. Hoffman will begin their initial terms on the Board at the Board?s quarterly meeting in Septem? ber. Mr. Vannoy is a Certi?ed Substance Abuse Counselor from Boone. He will replace Ms. Dottie Saxon?Greene. Ms. Hoffman is a Licensed Clinical Addictions Specialist and a Certi?ed Clinical Supervisor. Ms. Hoffman works at Sand- hills Community College and will serve in the seat currently occupied by Mr. Mark Crabtree. Mr. Clyde Ebron and Mr. Wrenn Rivenka will be serv? ing subsequent terms on the Board. The Board wishes to express its gratitude to both Ms. Dot- tie Saxon-Greene and Mr. Mark Crabtree for their service on the Board. Ms. Saxon-Greene served on the Board?s Ethics Committee while Mr. Mark Crabtree worked tirelessly as the Chair of the Board?s Quality Assurance Comrni be missed by /o isciplinary Z10 Action JENNIFER A. HOL LOWELL, Robert ?Joe? Goldston, CSAC, LCAS Consent Order resultin in September 2, 193l?lune 14, 2012 the permanent revocation of Quarterly Newsletter Summer 2012 4 Credentials That Expired July 1, 2012, continued Deborah Ginsberg Gonzalez Corinne Goodwin Margaret Graves Terri Hamrick Dewey Hiidreth Audrey James Judith Johnson-Jones Jeanette Jordan-Hutfam Elise Jorgensen Gerald Juhnke Alexei Kampov-Polevoi Robert Kitzinger, Jr. Ruby Laughinghouse Darryl McAllister Evelyn McGill Terri Merritt Joanne Moreiock Pamela Morrison Pamela Moye Kathleen Odom Karen Ogden Sonali Patel Timothy Ouiring Mary Rabon Sandra Reiman Charles Rivenbark Nina?Louise Rivenbark JeanMarie Roberts Michael Ross Gabriel Salazar John Sanders Iris Shafer Collins Siakwan Bobbie Siebuhr Gwenneva Simmons Martha Simpson Anna Skinner Judy South Kirby Spicer Catherine Tanner-Harron Nellie Tart --.. Richard E, Taylor Martha Teeter Holly Whitlock Gwendolyn Willis Marilyn Wolf Harry Young CCS Craig Arey Kathy Bethea Beverly Brookshire John Cook Bruce Corregan Ann Davis Sharon Hopper Mary S. Jackson -- Joyce Kelly Edward Lyon Karen Ogden Timothy Ouiring lris Shafer Craig White Gwendolyn Willis Susan Willis Harry Young CCJP Sylvia Dunston Marcella Eubanks Danielle Fowler Letha Gillespie Helen Harri er Charles Harrison 2 Candy Jackson Clifton Joyner Karen King John Mayton Judith McCall Margaret McDougall Larry McGill Thuron McLaughlin John Pritchard John Rossow Wesley Stewart Loreley Taylor Eric Tuttle Angela Ventress Vernice Nikki Wilson CSAPC Danielle Arias Jonathan Belton Heather Bjorneboe Richard Boswell Beth Caragol George Elliott Chris Johnson at 6.4-5 LaTasha Murray Christina Nettnin Patricia Ricks Zorana Roldan Kim Sexton-Lewter Kia Thacker Felicia Thrasher -. Patricia Tiberi CSARFD C?q Tim Hall NBSAPPB Current "Board Danny Graves, President, Charlotte Flay J. Lee, Vice President, Charlotte - (Chair: Executive Committee) David Turpin, Treasurer, Raleigh Jessica Holton, Secretary, Greenville Teny Beatty, Charlotte Bert Bennett, Winston~Salern (Chair, Ethics Committee) Lidia Bly-Herman, Oak Island (Chair; Standards Committee) L. Worth? Bolton, Raleigh {Chain Nominations and Elections-- Committee) Mark Crabtree, Clayton (Chair, Quality Assurance Committee) Eugene ?Clyde? Ebron, Greensboro T. Joe Fortin, Greensboro Cheryl Gentile, Greenville Al Greene, Winston?Salem Dottie Saxon Greene, Asheville Inman, Burlington Jones, Cary Karen McDonald, Fayetteville Mary Jane McGill, Winston-Salem Phil Mooring, Wilson Nora Noel, Wilmington Jane Peck, Charlotte Wrenn Rivenbark, Mooresville Dale Willetts, Wilmington Helen Wolstenholme, Raleigh Bert Wood, Winston?Salem Anna Misenheirner Executive Director, Raleigh Barden Culbreth Associate Director, Raleigh E. Ann Christian, Attorney and Legal Counsel to the Board, Raleigh North Carolina Substance Abuse Professional Practice Board Division of Mental Health, Developmental Disabilities and Substance Abuse Services 3008 Mail Service Center Raleigh, North Carolina 27699?3008 Tel 919-715-2771 Fax 919-508-0984 Beverly Eaves Perdue, Governor Albert A. Delia, Acting Secretary Steven Jordan, Director May 8, 2012 MEMORANDUM TO: NC Licensed Professional Counselor Board FROM: Jones, LPC, LCAS, DWI Services Program Manager I RE: Noti?cation of Suspension of DWI Services provided by Jennifer Hollowell, LPC This memo is to notify the NC LPC Board that our of?ce has suspended Jennifer Hollowell?s facility, known as Recovery Connections, in Buncombe County, as a result of a permanent suspension of her substance abuse credentials by the NCSAPPB. Please see enclosed consent order that was forwarded to our of?ce outlining serious ethics-Violations that have occurred over the last several years and the Boards response. Cc Accountability, Bill Harris Location: 325 N. Salisbury Street Albernarle Building Raleigh, N.C. 27603 An Equal Opportunity Af?rmative Action Employer nonrn'cahonruh someones canary BEFORE THE NORTH CAROLINA SUBSTANCE ABUSE PROFESSIONAL PRACTICE BOAR-D NORTH CAROLINA SUBSTANCE ABUSE) PROFESSIONAL PRACTICE BOARD, Petitioner CONSENT- ORDER V1. 1-32-10 'et a1. A. HOLLOWELL, Respondent THIS. MATTER is before a- Panel of the Ethics Committee ("the Panel? of the iN?Orth Carolina Substance Abuse: Professional. Practice Board (5"t'he lea-rd") ,1 pursuant to Chapter 1503. 01" the North: Carolina General Statutes; 68.0600, and N.C- Gen. Stat. with the consent of Respondent "Jennifer A. Hollowell, in?_ lieu of a formal hearing in, North Carolina Substance Abuse Professional Pisa ctice. Board v. Jennifer A Hollowell, File. No . 12 SAP 01106, or otherwiser The Board, with the consent of Hollowel-l, makes the following FINDINGS OF . :11 Petitioner North carolina substance Abuse Prefessional_ Practice; Board (?the Board") was established by . 32, ?Bnd is recognized as. the registering, certifying, and'licensing authority- fer. substance abuse profess ionals described in the Practice Act. The Board was established to safeguard the public health, safety, and ,welfare, to protect the public from being harmed by unqualified perSons, to assure the highest degree of profeSSional care and conduct on the part of credentialed substance abuse profess ionals, tlo pr?io?x?ride- for the establishment of standards for the education of credentialed substance abuse Pr?fe?sl?nal$r and to ensure the availability or credentialed substance abuse professions 1-5 of high quality one in need of these services. The Board, under authority granted by the. Practice Acltiiriagulatje-sf Board?credentialed persons- substance abuse counseling? services, sub'Sta?nace abuse prevention services, or any other. substance abuse services? for which. the Board may grant registration, certification 'or licensure-. 2, Hollowell is certified by the Board as. a Certified Substance Abuse Counselor Certificate No,1661, approved May 19, 2000 Hollowell is also certified by the Board as a Certified 1 Clinical SuperVisor Certificate No. 341, approved September 10, 2.00551. . 3. . HolloWell is a Citizen and resident of: Buncombe County, North Carolina, and is- neither a minor nor an incompetent person. Hollows-ll C11rrently resides at; 65 Chestnut Hill Road, B1_ack Mountain, NC Hollowell Was former1y know? as ?Jennifer Walker . . . 54?. Hollowell was during times relevant to this proceeding an ?employee, officer and director of Racovery Ventures Corporation and served as its Therapeutic D'ir'eCtor. ~11- Client, be referred to hereinafter as John De?e- Was admitted to a program run by RVC which generally runs _for two (2) years Until. completion. 161,- . While still a client of RVC and Hollowell Doe' and. Hollowell began a personal relationship, which the Board alleges, and HCllowell denies, involved ?sexual aetivity? Cr ?sexual contact" as those terms are defined in 21 NCAC and (34.) - 1.115: purposes of this Consent order, nC finding is made as to whether Hollowell had ?seXual activity?" or "sexual contact" with Doe while: he was still a client. 8.fHollowe11's relationship with Dee during the periC?d- of time When. he was a Client Was such that it could impair profeSsional judgment or- increase the. risk of eprOitation of. a client, and. it did 1mpair her professional judgment. -- . . 39.L . RVC primarily secures the. funds to maintain the group homes, pay salaries to 5 employees: feed the clients, and provide LLmedi-Cal. Care and therapy for. the clients, through contracts with business entities i-n. the Buncombe .Ceunt-y area, In general, business entities pay RVC l-?nder chtract for Client labor provided by RVC. 10 RVC also supports itself through- contributions either made _.*directly, after soliCitat?ion by clients. working for RVC in their in-kind contribution program. RVC Clients and/er staff w'ould --sollcit from. third par-ties in kind donations for use by RVC and its clients at times inappropriately diverted tC her personal use, and tie the. 11Se of her fainily, items donated for use by RVC and its Clients; and used feed purchased with 3 client' food benefits for her and her family ?5 personal 113e, 12. Hollowell used therapuetic community assets .f-Or personal .use. Hollowell's personal use of therapeutic eomdnity a?Ssets denied the use of- thoSe to Clients of RVC. Beginning as early 2111:2004, and continuing thereafter, Hollows-11 had clients of RVC prov1de personal services-- at her rCSidence, such as cleaning her resuience. cooking for her and hair; '2 family, babysitting her children, landscaping, making lidme repairs- and improvements. taking care of her numerous animals (including, irariously, d0gs, cats, birds, iizards, and goats, and run personal . errands, such as picking up groceries, driving her children around - changing the tires. on her car, and color coordinating her closet. . .14.. Hollowell did pay for the personal services rendered. by her c1ients, except, perhaps, on an irregularbaSis, and continued to use client labor for personal services after repeated warnings that the conduct was unacceptable. 15. in spite of thefwarning as the Beard, and the in?truotions of 5 Board, _Hollowell continued to have clients perform personal ecoking, cleaning, landscaping, animal 'care- and home improvement .Vwork.. . 16. Hollowell's use of client iab'or for personal- serv1ces was . .a serious misuse of her professuonal relationship for 'p?rsOnal inadva_ntage. 1.7. use of olientS? labor for her mm benefit denied those clients the full. benefit Of the programs at RVC, an-?d- have reduced the clients chances of completing the and could .'.actively cause harm to the clients. 718-. On April 1'2, 2011, shortly after her termination by RVC, .Hollowell caused a nonprofit corporation, Recovery Connections Community to 'be fermed and Hollowell, through RCC, began providing serVices in a. Community setting th'rdugh RCC. 19. The Board contends, and Hollowell denies the fo?llOWing disputed statements,.but by agreement. and withOut Hollowellis ?adr'ni'ssion, the following disputed statements may be used for purposes of determining the appropriateness of the disc1pline to. be imposed under the terms of. this Consent 'Order. ThIeSe disputed statements are: a. That H?ollowell permitted Doe to drive clients of. RVC and RCC when she knew he ?was not licensed to drive, exposing both Doe and the other clients to risk. if) .ith'at Hollowell acting directly, 'or throngh Doe, and other ind1v1duals acting on Hollowell's behalf, solicited RVC clients, seeking to haVe them. leave and came to- RCC: _without. -prov1d1ng advance notice to RVC that she was soliciting the - client, and exposu1g those clients who were at RVC .on' probation, to_- risk of probation revocation and incarceration.. The Board that Hollowell engaged in acts relating to client solic1tation that Violated iher obligations under 21 NCAC 7.68;: 0510 (133 That Holioweli, or others acting on her behalf soiECitedi donations for RCC whi1e falsely asserting that 2it was a non?profit corporation within the meaning of 501(c)(3) of the: I2nternal Revenue Code. d2., That Hollowell interfered with the investigation of the Board, by potential Witnesses to; give 2fa2?lse statements to the Board; e. That HolloWell, in a general sense, while at RVC: failed to maintain boundaries between -her-se_1f and her- volients in ways that have negatiVel-y impaCted their progress in 2 treatment; has used and. exploited her clients for her- personal benefit; has abused _and otherwise treated clients 1n a way not primarily for the benefit of the clients, and in many cases to- their immediate .and22- actual detriment; has exposed clients to- environments halrmfu1 to them: all in violation of her obligations of the rules and regulations of the Board: BASED UPON THE FCREGOING FINDINGS DE THE BOARD ASA TEE. or: LAW.- 1.. 21 NCAC 63 0509031 provides that ?[t]he profeSSional Shall aVOid dual relationships that cOuld impair profeSSional 0r increase the risk of22 exploitation of a client." I .21. NCAC 68.2 0509 (2) prov1des that substance abuse professional shall not engage in or sOl?icit sexual activity or sexual contact with a fermer client for five years after the termination of 2 the Counseling or consulting relationship [At the time Doe. graduated from the program, the prohibition only extended fOr- two years after termination of the counseling or consulting 2' and that two year prohibition is applicable in this Case. 1] 3 21 NCAC 68 0509(d) provides that _?Itlhe subatanCe abuse professmnal shall not misuse his 203: her professional relationship for sexual, finanCial, or other personal advantage. . M4. ..By virtue of the- conduCt described. above regarding a relationship with a client, Hollowell Violated her obligations under 221 NCAC: ?63 0509(1)); 21 NCAC 68. 0509(0) (2): and 21 NCAC 68. 0509M). ?and is subject to. disc1p?line under the prOVisions of 21 NCAC 2 68'. 0601(4) 2 522. . 7 If true, permitting Doe to drive clieh'ts wh en She knew he 2 was not licensed 13- also grounds for disc1pline under the provisions of 21 NCAC 6.6.- 0601(5) (oi) and 212 NCAC, 682. 0601(6) - 6 . Hollowell' diversion of in kind donations intended forEVC and its clients" use to. her- and her family' 5 personal use, is in -Violation of her obligations under 21 NCAC 268. 0509(d), her obligations under 21 NCAC .63. 0507(6) . and her obligations Under 21? NCAC 68.051.11.51). 7 The fore901ng described conduct relating to, in kind Contributions are grounds for discipline under the proViSions of 21 NCAC 68 6661(4) 21 NCAC 6.8. 0601(5) 1c); 21 NCAC B. 110110118111 3 use of clients' labor for he?: own benefit is. in violation Of her obligations under 21 NCAC 68 0507 and in Vio1atiOn- at her obligations under 21 NCAC 68 - 9 Hollowell' 5 use- Of clients labbr for her own benefit conld haVe denied those clients the full benefit of the programs at RVC, reducing the clients chances of completing the program, and actively causing harm to the clients, in Viol-aticm of her obligations under" 21 NCAC 68. 0507(6), 21 NCAC 68'. 0507 and 21 NCAC 68.050716). 7 10'. Hollowell' s. act-ions as described above, [the which She admits with respect to Findings of Fact 1 18, (and denies with r?Spect. .to Finding of Fact 19 (except that she admits Finding of Fact 19 solely for purposes cf imposing disCiplineH, are grounds for .disc1pline under 21 NCAC 68. 0601(2), and 11.80110well? actions as described above, [the truth of which she admits with respect to Findings of Fact 18 and denies with respect to Finding of Fact 19 (except that _she adinits Finding of Fact .19 Solel-y for purposes- (if imposing disc1p11ne)], viblate her . obligations under 21 NCAC 68.10507 and 21 NCAC 68. 0509(d) ?21 NCAC 68 and are grounds for disc1pline under the provisions 21 NCAC 68 0601(2), (5) and (-6) _12. Hollowell' actions as described above, [the truth of whiCh '_She admits with respect to Findings cf Fact 1- 18, and denies with respect to Finding of Fact 19 (except that "she admits Finding of Fact 19 soleiy fer purposes of imposing discipline) are in violation of her obligatiOns under 21 NCAC 6.8 0507(c), 21 NCAC 68. 0510(1)), and are gro?tmds for disc1pline under 21 NCAC 68. 0601(7) 13'. The foregOing described conduCt,. [the triith of which She admits with respect to Findings of Fact 1-18, and tien'ie-s with {respect to Finding of Fact 19 (except that she admits Finding of Fact 19 solely for purposes of imposing disciplinen, is grounds for discipline under the provmions of _21 NCAC '68. 0601. . 14 The appropriate disCipline to. be imposed against Hollowell, on account of the rules violations described in paragraphs . f-1 18 cf .the Findings of Fact, dome, is. permanent revocation of all. pof the licenses and certifications granted by the BOard- Further, -.the- appropriate discipline to be imposed with respect to the rule's 7 . Tv101at10ns described in paragraph 19 of the Findings {Of Fact, and ?whiCh Hollow-ell only admits fore the. purposes of imposition of discipline, is permanent revocation of all pf the licenses and certifications granted by the Board. 15. By agreement, earth party shall bear its own costs 1nc?rred in connedt1on with the Board' a 111vest1gatlon and the pending Office -;of Adm1n1strat1ve Hearings proceeding. AHEREFORE based 119011 the foregoing FINDINGS or FACT and. CONCLUSIONS LAW, and with the consent of the parties, pursuant to the author1ty Set forth in C..- G. S. 903?113. 33, it is hereby ORDERED, .ADJUDGED AN.D DECREED AS FOLLOWS: 1. The credentials granted by the Board, includmcr ,?i?olloweil certificatiOn by the Board as a- Certified Substance Abuse 1?Counselor Certificate 116.1551, apprc?wed May 19, 2000; and 1 her cert1 f1cation by the Board as; 1 Certified clinical Superv1scr Certificate Ni.o 341, approved September 10, 2005,- ere hereby. permanently revoked effectiVe as- of the date :of execution .of this I=Cohsent Order. by the Board. . i . ?12. Each party to this proceeduvg shall bear thelr own costs, and the Board sha1l bear its own cos ts of 1nvest1gatlen and the pending Off1?e of Adm1n15trative Hear1ngs proceeding. 1 .3. This Consent Order fully resolves all '151111es before Ehe?i . Administrative Law JUdge? appointed to hear North Carolina substance Abuse Professional Pract1ce Board v.Jenn1fer A. Hol1owell, OAR File No. - 12 SAP 01106, IaIndI the Board will d1smiss that proceeding, without prejudice 41111.5 the 2f: 2012 NORTH CAROLINA SUBSTANCE ABUSB PROFESSIONAL PRACTICE BOARD- 1ts President em r-os I, Jennifer A. Hollowell do hereby certify that I have read the foregoing Consent Order in its entirety, that I have consulted with counsel concerning the contents and effect of the game, and that 1' voluntarily accepts that there is a factual basis for the f3ndings of feet set- forth herein, other than those designated as diSputed: and that those findings of fact are legally Sufficient to support the findings, conclusions}: and diScipline provided for therein, and that I assEnt to the terms of the. Cdn'sent Order. I further expr?Ss my understanding that the contents of this Consent order shall become a part of my record with the Board, and are a? public record under No'rth ?Carolina law; This the 44:, day of; aprii, 2701:21- i 1 - Hollowel Sworn to and subscribed before 'me this the day Of April, 2012. ?7 434 $01515, .f 'qtar Public: o: . 3 as 'y tho?un'ission expires: ??51 ?co??x's ?mum? State of North Carolina Roy Cooper Department Of Justice REPLY To: ATTORNEY GENERAL P.O. BOX 629 Service to State Agencies RALEIGH Sondra C. Panico - (919) 716-6792 27602 062-9 FAX: 716?6755 June 27, 2012 Via Certi?ed Mail Ms. Jennifer Hollowell, LPC 65. Chestnut Hill Road Black Mountain, North Carolina 28711 RE: North Carolina Board of Licensed Professional Counselors Case number 1314 Dear Ms. Hollowell: 1 am the attorney for the North Carolina Board of Licensed Professional Counselors (the Board), which met on June 4, 2012, and reviewed the information that was received by the Board in the above referenced matter. Based upon the Board?s review of this information, the Board has instructed me to inform you that it found probable cause to believe that you had violated provisions of the American Counseling Association Code of Ethics and the North Carolina Licensed Professional Counselor?s Practice Act. . Speci?cally, the Board has reviewed the Consent Order that you entered into with the North Carolina Substance Abuse Professional Practice Board (N CSAPPB), dated May 1, 2012. In the Consent Order with the NCSAPPB, that Board made the following ?ndings of fact. You engaged in inappropriate conduct in your relationship with ?John Doe,? who was your patient and a patient of Recovery Ventures Corporation (RV C), where you were therapeutic director. Speci?cally, you entered into an inappropriate personal relationship with John Doe while he was still your client. Your relationship with. John Doe was such that it impaired your professional judgment and could increase the risk of exploitation of a client You inappropriately diverted items donated for use by RVC and its clients for your and your family?s personal use. You used food purchased with RVC client?s food stamp bene?ts for yourself and your family?s personal use. You used therapeutic community assets for your personal use, which denied use of those assets to clients of RVC. Beginning in 2004, you had RVC clients provide personal services to you, including cleaning your home, cooking for you and your family, babysitting and other personal services, which you did not pay for, except on an irregular basis. In spite of warnings ?'om the NCSAPPB you continued to have clients perform personal services for you. Your use of client?s labor for your own bene?t denied those clients the full bene?t of the programs at RVC. The NCSAPPB further alleged that you engaged in sexual activity with a client, which you 1 denied. The NCSAPPB also alleged, and you denied, that you interfered with the investigation of this matter. The NC Board of Licensed Professional Counselors alleges that while providing services to clients at RVC you were also engaged in the practice of counseling, as de?ned in NC. Gen. Stat. 90?330. As a result of the foregoing, the NCSAPPB permanently revoked your certi?cation as a Certi?ed Substance Abuse Counselor and as a Certi?ed Clinical Supervisor. Your conduct, as admitted to in the Consent Order with the NCSAPPB, violates the following sections of the American Counseling Association Code of Ethics: A.2.a, A.4.a, A.5.c, A.10.d, A.10.e, B.1.c, C.2.a, C.2.g, C.6.d, and violations of NC. GengStat. 90?340 10), and 4) of the Licensed Professional Counselors Act. The North Carolina Board of Licensed Professional Counselors is proposing that you enter into a consent order to resolve this matter without a hearing. The terms of the consent order would be that you agree to enter into an agreement where your license would be revoked by the LPC Board. If you would like to resolve this matter through a consent order, please contact me within 15 days of receipt of this letter. You may decline to do so and request a hearing before the Board regarding these allegations. You are entitled to request a hearing on these allegations by responding in wri?ng within thirty (3 0) days of the receipt of this letter and requesting a formal hearing. If the Board does not receive a written response requesting a hearing within thirty (30) days of the receipt of this letter, the Board will hold a hearing, Whether you are present or not. In either case, you will receive Notice of Hearing no later than ?fteen (15) days prior to the date of the hearing noti?dng you of the Speci?c time, date, and location of the hearing. You are entitled, with or without requesting a formal hearing, to present any additional statements or materials you may wish The above proceeding is a quasi?judicial evidentiary hearing conducted by the Board pursuant to Chapter 150B of the General Statutes .of North Carolina as required by G.S. 90?3 40(e). You are entitled to present witnesses and introduce evidence on your own behalf and to cross-examine witnesses and examine evidence introduced on behalf of the Board. At the hearing, the Board will hear evidence regarding the charges set forth in this letter and will determine what, if any, disciplinary action should be taken against your license to practice You are entitled to be represented by an attorney of your choosing and at your expense, or you may represent yourself. The Board will be represented by counsel at such a hearing. Following the hearing, the Board will issue a ?nal decision, pursuant to G.S. Should you have any questions about the procedure in such matters, or if you wish to discuss informal resolution of this matter, you may direct them to me at (919) 716-6792. Sincerely, Sondra C. Panico Assistant Attorney General cc: Beth Holder, Administrator