2017 Executive Director Performance Management Report for 2017 Board Evaluation SECTION 1 Objectives (60 percent of rating) 1. Lead the District in major capital projects that will improve aging facilities and enhance the participants’ experience and offerings at Park District facilities. Success will be measured by: Oversee facilitation and completion of approved 2017 Capital Projects including: Complete Maine Park Renovation. Met. Renovation completed 9/2018 Meet with Oakton Sports Complex Task Force to create a priority plan for the Oakton Project. Met. A priority plan was put in place for the project, consultant hired and Master Plan and Community-Wide Survey in process. 2. Lead efforts in attaining the budgeted net actual surplus in the operating fund. Success will be measured by: Achieving a net surplus of $188,124 in the Operating Fund as budgeted. Met. 2018 Budget projects a 2017 year-end Operating Fund surplus of 190,515. The net surplus is anticipated to exceed the budgeted $188,124. 3. Complete revisions of internal manuals in 2017 to further improve and standardize overall District operations. Success will be measured by: Update fifty percent of the Park District Ordinances. Met. The Ordinances (Control Ordinance) was one-hundred percent updated and submitted to the Policy Chair in December 2017. Commissioners are providing input with the intent of approval at the February 2018 Board meeting. Update the Park District Board Policy Manual. Not Completed. Carry this project into 2018. Present the Board an updated Personnel Policy Manual for review and approval. Partially completed. Final Committee draft complete and is in review by Superintendents. 4. Monitor internal committees including Safety, Sustainability and Beyond and Customer Service to ensure annual projects are complete. Success will be measured by: Comparison of committees work plan to completed initiatives at end of fiscal year. Met. Directed committees to provide a written report of accomplishments at year-end. A report was given to summarize each committee’s accomplishments. SECTION 2 Management Competencies (30 percent of rating) 1. Leadership The Executive Director is responsible for leading the District employees, which included 917 employees in 2017. The growth in programming and the new facilities have increased the workforce. The employee growth requires additional leadership. Following are the number of employees and year; 883 (2016) 824 (2015), 782 (2014), and 677 (2013). Completed the Request for Proposal (RFP) and selection of Wight and Company for the Oakton Master Plan. Stakeholder meetings, Public Meeting, facility and ice system analysis, and an ice market analysis were completed. Re-directed the process of Oakton Master Plan and Renovation and increased the scope of the project to include additional focus groups, expanded market analysis and a Community-Wide Survey. The S.E.I.U. Contract was negotiated and renewed with minimal use of Districts’ Labor Attorney. Held leadership roles in the community and the profession including: Park Ridge Rotary President, IAPD Joint Legislative Committee, and Northwest Municipal Federal Credit Union Board Member, which serves public employees in Park Ridge and Des Plaines. Member of the City of Park Ridge Police 2017 Community Advisory Board. Through the Executive Directors Leadership the following certifications, awards and distinctions were received: Maintained the highest loss control award, which is Level A-Accredited from the Park District Risk Management Agency (PDRMA). Passed all pool audits conducted by Ellis and Associates throughout the year. The Finance Department received the Certificate of Achievement for Excellence in Financial Reporting for the 35th consecutive year. The District received an unqualified audit opinion for 2017, and maintained its AA+ bond rating. Aquatic staff member received the Golden Guard by Ellis and Associates Received the Illinois Park And Recreation Association 2017 Outstanding Facility & Parks Award for Prospect Park Received the Mind, Body and Spirit Award from the Illinois Senior Center Association. Manager Gonzalez received the ESGR Patriotic Employer Award. 2. Coaching A large responsibility of the Executive Director is coaching, leading and providing approvals for the Administrative team. This includes being available for giving input and approving decisions in all departments. Examples of some of the larger coaching issues are listed below: FMLA, staff hiring and high level discipline decisions. Gave input and support in hiring process for nine (9) full-time positions in 2017. Involved with Interview Team for the hiring of Wight and Company for the Oakton Master Plan Project. Provided support and guidance on the hiring of the Landscape Architect Firm for larger capital projects. Supported hiring of contractual mowing service to increase service levels. Led the negotiations of a rental agreement with District #64 for the Beyond the Bell Program. Several intricate details, meetings and negotiations were involved with this crucial decision. Give input and involved in higher level patron issues. 3. Communication External Patron Surveys seeking feedback were administered for eighteen (18) programs and facilities, and three (3) special project/issue surveys. The Annual Customer Service Survey was administered to Park District Users in Fall 2017. Respondents rated 6 areas relating to customer service at the Park Ridge Park District and a comparison of the results from 2014-2017 follow; Excellent Rating – 2017 (45.02%) 2016 (49.78%), 2015 (47.76%) and 2014 (41.51%). Continued the Secret Shopper Program and increased the number of reviews from 15 (2015), 27 (2016) and 34 (2018). Following are the overall average scores for all facilities for 20152017; 84.60% (2015); 95% (2016), 90% (2017). Led the District and Foundation in receiving $1,061,665 of Alternate Revenue, including Grants, Donations and Sponsorship and Advertising. ($541,950 in 2016). Worked with the Manager of Marketing and Public Relations to develop a list of Sponsorship initiatives for 2017-2018. Membership Program was developed and advertised. Regular contact with Legislators on issues affecting Park Districts, and invitations to events including Annual Legislative Breakfast, IPRA Conference luncheon and Park District events. Participated in the Jaycee Park Ribbon Cutting and park opening in Spring 2017. Participated in the North Park neighbor meeting for initial input on the Community Garden Proposal. Directed on-going communication between staff and neighbors. Participated in the Fitness Centers’ 25th Anniversary Celebration, Customer Service Day and several special events throughout the year. Involved in Prospect Park Information meeting to hear from residents on the playground designs, suggestions from residents and park updates including athletic field and park amenity progress. Participated in the Northeast Park Meeting to gather input on replacement of playground or other amenities. Met with several community interest groups throughout the year including but not limited to; Fine Arts Society, Brickton Arts Center, Hinkley Park Neighbors to work to resolve their issues and/or requests for service. Staff shifted meeting format with Affiliate Groups in order to streamline and improve communications, meeting with each group individually instead of one large group meeting. Prospect Park playground on-line survey tool was conducted with 367 responses and several great comments. Unplug Park Ridge campaign drew attention to getting outdoors and highlighted our parks and facilities. The entire campaign had a Facebook reach of 30,602 and 21,000 impressions on Twitter. The 12 videos featuring Board and staff posted on Facebook had 3,878 views. Facebook page likes have grown 21.4%, from 1,795 at the end of 2016 to 2,180 at the end of 2017. Twitter followers have grown 26.2%, from 794 at the end of 2016 to 1,002 at the end of 2017. Instagram was launched at the end of June this year, and at the end of 2017 has 162 followers. Sustainability continues to be a focus with the following highlights; expanded use of organic fertilizers in parks and increased sustainable practices, evaluate the use of propane in maintenance vehicles as appropriate, Earth Day became and “all green” event, incorporated sustainable alternatives in the Maine Park Renovation Project, signage reminding staff to turn off lights in staff areas, regularly communicated initiatives through social media. Participation in the WGN Morning Show Party; represented in the parade, flyover at Centennial and staff assisted the WGN staff with Parade organization. Internal Continued with required staff orientation by meeting with all new full-time staff. Coached Superintendents on numerous employee discipline and discharge issues. Coached the Superintendent of Buildings and Grounds on Facilities and Park Planner position review, due to resignation of employee. Continued conducting full-time staff quarterly meetings. Employee newsletter produced to keep part-time staff informed. Attended seasonal training for pool and camp staff to set District overall expectations. Regular communications with Board of Commissioners including Board meetings, regular reports, updates on legislation, and emergency issue reporting on regular and timely basis. Four (4) new Commissioners were sworn in. Orientation Meetings, IAPD Boot Camp, Park Tour and supplemental meetings and trainings occurred throughout the year. 4. Planning and Organizing Routinely set deadlines and required progress reports for Administrative team and meet every other week to facilitate communication and reporting. Held quarterly meetings with the fulltime staff team to update on pertinent large initiatives, Human Resource topics and conduct safety trainings. Administered the Performance Incentive Plan Program. In 2017, 44% of the projected year end revenues is from taxes, and 51% user fees, the remainder is from grants, donations, interest and miscellaneous. In 2016, 45% of the projected year end revenues was from taxes, and 51% user fees, the remainder is from grants, donations, interest and miscellaneous. Oversaw completion of the 2017 Budget and tax levy process, with 0% tax increase. Several additional drafts and reviews due to increased demands in the expense area, (i.e. minimum wage, new system annual agreements). Provided high volume of back-up reports and data for new Commissioners. Complied with The Affordable Care Act for the third year with zero penalties and large volume of monitoring and control by 30 operational staff, and oversight by management. Oversaw implementation of re-designed and re-programmed District website. Completed the complex landmark application, required by IHPA for Prospect Park, without outside consultant assistance. Worked closely with Historical Society representative on application. The landmark status for Wohlers Hall, Solomon Cottage and Emery Cottage were approved by City Council. Supported staff with the transition to new Recreation Software, including assisting with customer concerns due to the new residency requirements. Supported staff recommendation and implementation of new District-Wide Payroll System. Completion of the 2.1 million dollar Maine Park Renovation Project within budget, and utilizing 1.6 million dollars in PARC grant funds towards the project. Attended bi-weekly construction update meetings. Completion of Jaycee Park playground. Completion of Hinkley Park Restroom Project, precluded by several revisions and planning meetings. Completion of new roof at the South Park Fieldhouse. Completion of HVAC replacement at the Hinkley Garage. Prospect Park shelter and picnic tables were installed. Solomon Cottage renovation is complete, with the facility turned over to the Park Ridge Historical Society. Supported program expansion and examples include; Prospect Park Movies in the Park Series, Prospect Park Sunday Family Concert Series, expanded 3rd of July Fireworks Show, Kite Fest, Oktoberfest and Animal Yoga. SECTION 3 Professional Development (10 percent of rating) 1. Educate myself on the top facility trends of Ice Arenas through most effective means of research. Complete. Working with Ballard King through Master Plan process to evaluate trends. 2. Continue attendance at industry conferences, workshops and meetings to stay abreast of current issues affecting the District. Complete. Attended IPRA, NRPA Conferences and PDRMA Safety Institute. Attended pertinent Webinars and in-house training on new policy and legislation. 2016 & 2017 Alternative Revenue Tracking Sponsorship & Advertising 2017 Amount 2016 Amount $500 $500 Event/Area Sponsor(s) S.T.A.R. S.T.A.R. The Abington of Glenview A-Abiding Care, Inc S.T.A.R. Avanti Rehab $1,000 $500 S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. S.T.A.R. Advertisement S.T.A.R. Advertisement S.T.A.R. Advertisement S.T.A.R. Advertisement S.T.A.R. Advertisement S.T.A.R. Advertisement Frostival Frostival Oakton Ice Show Oakton Ice Show Advertisement Oakton Ice Show Advertisement Oakton Ice Show Advertisement Oakton Ice Show Advertisement Camp Backpacks Prospect Park Opening Prospect Park Opening Prospect Park Opening Prospect Park Opening Summit of Uptown Park Ridge Central Baptist Village Generations Oakton Presence Health Transitional Care of Arlington Heights Home Instead Senior Care Chicago Research Inc. Respect Home Care The McGovern Group Stage School Summit of Uptown Park Ridge The Abington of Glenview Quinn Printing Air Pride Physicians Immediate Care Related Realty (Residence of Sibley) Physicians Immediate Care Home Sweet Home Oliva Dental Care Speed Skating Northern Express Wee Care Pediatric Dentistry Park Ridge Rotary Park Ridge Baseball Park Ridge Soccer Park Ridge Football & Cheer $1,000 $1,000 $1,000 $1,000 $2,500 Fireworks Grusecki / Northern Builders $2,500 Fireworks Kite Fest Hinkley Fest Hinkley Fest Hinkley Fest Oktoberfest Oktoberfest Oktoberfest Oktoberfest Gene & Georgetti’s Related Realty (Residence of Sibley) Physicians Immediate Care Park Ridge Baseball Park Ridge Soccer The McGovern Group/Re-Max Advocate Holt’s Hay Caramba $1,000 $600 $500 $500 $100 $50 $50 $100 $50 $50 $50 $100 $500 $300 $50 $25 $100 $100 $500 $50 $25 $100 $100 $2,500 $500 $500 $500 $1,000 $1,000 $500 $300 $1,000 $500 $500 $500 $500 $2,500 $2,500 Event/Area Sponsor(s) Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Basketball Breakfast with Santa NYE Countdown Celebration NYE Countdown Celebration Brochure Advertisement Brochure Advertisement Brochure Advertisement S.T.A.R. Newsletter Advertisement Papacito's Mexican Grille & Catering Sprout Pediatric Dentistry The McGovern Group/Re-Max Allstate - Tunnell & Assoc DiFranco Orthodontics North Suburban Vision Consultants Graceland Prairie Dental Fix Auto Chicago Studio Fitness Group Highland Park Terrance Electric Tone Up Club Fit and Flavorful Schultz Family Dental of Park Ridge Park Ridge Knights Football Related Realty (Residence of Sibley) Rotary Kiwanis DiFranco Orthodontics Loyola Medicine The Abington of Glenview LPI (Liturgical Publications) ** 2017 Amount $500 $1,000 $500 $500 $500 $500 $500 $200 $500 $2,500 $2,880 2016 Amount $200 $500 $500 $200 $500 $200 $200 $200 $200 $200 $200 $500 $400 $500 $1,200 $500 $3,600 Total Amount $28,455 $22,725 ** LPI sells ad space in our newsletter in exchange for printing the newsletter for free. Historically, we pay a minimum of $900 a month for printing the newsletter. 2017 benefits for 4 months (Sept-Dec). 2017 Donations Area Donor Pickleball Hinkley/South Park Skylogix light controls Hinkley/South Park Skylogix light controls Prospect Park – Scoreboard Pickleball Club * Scholarship Program (March) Scholarship Program (June) July 3rd Fireworks Tree Memorial - Bahai S.T.A.R. S.T.A.R. Northwest Park two baseball fields renovation Ridge Park Planting Bench Memorial – Hedrich Prospect Park Scholarship Program (June) Prairie Donation Scholarship 2017 Amount $250 $12,000 PRBS-Park Ridge Baseball/Softball PRSI-Park Ridge Sports Inc. (Football/Cheer) PRSI-Park Ridge Sports Inc. (Football/Cheer) PR Friends of the Parks ($1,000 of which is from Rotary Foundation Charity Classic *) PR Friends of the Parks Registration Bahai’s of Park Ridge PR Community Fund * PR Friends of the Parks Park Ridge Baseball Boy Scouts – Ryles Eagle Scout project * Teri Hedrich * O’Connor (final payment) * PR Friends of the Parks USAgain and Donation Box Rotary Foundation Charity Classic * Total Amount $8,000 $10,000 $2,000 $2,000 $140 $750 $500 $800 $22,600 $815 $2,000 $100,000 $1,000 $759 $200 $163,814 2016 Donations Area Ridge Park Planting Wildwood Nature Center Prospect Park Scholarship S.T.A.R. Tree Memorial - Thommes Tree Memorial - Lenz Tree Memorial – Newcomers S.T.A.R. Bench Memorial - Manzi Tree Memorial – Century 21 Donor 2016 Amount $1,044 $5,000 $100,000 $500 $500 $750 $750 $750 $25 $1,500 $750 $5,000 Boy Scouts – Aaron Grau Eagle Scout project * Babich * O’Connor (annual payment) * Rotary Foundation Charity Classic * PR Community Fund * Thommes * Hutsing/Serafini * Newcomers/Harrington/Humana * Catrambone * Manzi * Century 21 * PR Friends of the Parks Scholarship Program ($1,000 of which is from PR Indian Scouts Foundation *) Prairie Donation USAgain and Donation Box $1,540 rd July 3 Fireworks Registration $116 Total Amount $118,225 * Donation made to PR Friends of the Parks for tax-deduction, then gifted from PR Friends of the Parks to the District. 2017 Grants Area Donor Youth Basketball Beyond the Bell Jaycee Park – Water Fountain South Park Field – LED Lights Centennial Park – LED Lights Allstate Foundation IAPD - PowerPlay! Norwood Park Township ComEd ComEd Association of Illinois Senior Centers Mind, Body, Spirit Award Centennial Activity Center Buildings & Grounds – Propane Mower Maine Park Renovation South Park Baseball Field – LED Lights South Park Tennis Courts – LED Lights Oakton Park – LED Lights Hinkley Pool – LED Lights 2017 Amount $1,000 $1,000 $4,985 $3,744 $2,808 $500 $1,000 Propane Council PARC Grant $813,500 $18,227 ComEd $8,736 ComEd ComEd ComEd Total Amount $9,828 $4,068 $869,396 Total Amount 2016 Amount $1,000 $400,000 $401,000 2016 Grants Area Donor Beyond the Bell Prospect Park IAPD - PowerPlay! OSLAD Grant (IDNR) OVERALL ANNUAL TOTAL Sponsorship & Advertising Donations Grants OVERALL 2017 $28,455 $163,814 $869,396 2016 $22,725 $118,225 $401,000 $1,061,665 $541,950 PARK RIDGE Diane DiGangi, Human Resources Director Direct: 84??692-3405 Email: Memo Updated Exhibit #1 arena To: Gayle Mountcastle - . From: Diane DiGangi, Human Resources Direct? Date: January ?15, 2018 - Subject: Board?s Request for Executive Director?s Compensation Data Per your request to provide data related to the Executive Director?s compensation: i Peer Districts: Exhibits #2 and #3 These re?ect statistics provided to me via the respective districts. Base Pay: This exhibit re?ects statistical; however does not re?ect the whole picture when comparing compensation. Omitted are other conditions typically considered when evaluating an employee's compensation and thus value to the organization. Some may include: expertise of the incumbent, tenure with their District, stage of the organization such as a growthirebuilding, status quo etc, accomplishments and challenges faced by a district. Bonus: This re?ects peer districts who we know to have awarded a bonus to their Executive Directors. This is not an all-inclusive list but merely the districts we were able to validate. Automobile: This re?ects peer districts who we know to have an auto allowance for their Executive Directors. This is not an all-inclusive list but merely the districts we were able to validate. Survey Data via Compensation Professionals: Exhibit #4 I This re?ects comparable data from compensation professionals via Newport Group (formerly McGIadrey) and World at Work. It is re?ective of non-pro?t employers (not solely in the parks and recreational ?eld). Internal Park Ridge Data: Exhibit#5 i This re?ects our Executive Directors? current base. compensation range and prior years' adjustments. Page 1 of 4 Peer Districts (Based on EAV, General Fund Revenue Budget) UPDATED 218718 APPWKimate EXHIBIT 1 ED Tenure 2018 Projected Member Name with District Base Increase Highland Park 9 $198,172 3% - 4% Hoffman Estates 20 $166,106 3.5% received Skokie 5 $177,000 too early (fiscal 571) Elmhurst 5 $169,983 too early (May contract) Park Ridge 7 $167,500 Glenview 3 $164,050 3% Oak Park 5 $163,221 3.10% Lombard 10 $162,767 3.5% received Downers Grove 5 $160,630 unknown Buffalo Grove 3 $157,817 3% - 4% (fiscal 511) Bartlett 12 $157,075 2.5% (fiscal 571) DesPlaines 4 $153,005 too early (?scal 571) Miles 1 $149,350 3% Wood ridge 12 $145,142 3% Elk Grove 3 $142,380 2.75% Boling brook 5 $141,627 2% Mount Prospect <1 $125,000 unknown Addison <2 $116,000 3% Bonus EXHIBIT 2 Districts Amount 2017: $9,400 (received 3 weeks salary in ICMARC deferred comp.) 2016: $9,000 (received 3 weeks salary in ICMARC deferred Oak Park comp.) 2017: potential: 2% of salary; actual unknown Buffalo Grove 2016: $7,992 received 2017: $8,000 received Elmhurst 2016: $7,800 received 2017: $5,000 received Hoffman Estates 2016: $5.000 received Page 2 of4 Peer Districts (Based on EAV, General Fund Revenue Budget) Annual EXHIBIT 3 Allowance Peer District (or value) Niies Auto Buffalo Grove Auto Woodridge Auto Hoffman Estates $15,104 Highland Park $7,200 Park Ridge $7,200 Downers Grove $7,200 DesPlaines $7,200 Addison $7,200 Bartlett $7,000 Lombard $6,000 Mount Prospect $6,000 Oak Park $5,823 Bolingbrook $5,000 Elmhurst $4,800 I Survey Data Compensation Professionals Newport Group: Compensation Surveys of EXHIBIT 4 CEOIExecutive Salary 2018 Salary Increase Budget (1 8: 2): 3.0% - 3.3% CEO's Median Base Pay (1): $371.1 Employee Size: 199 FTE or less Industry: Non Profit Revenue Size: up to Organization Budget: - Geographic Region: Midwest Source: 1) Newport Group (formerly McGladrey) 2) World atWork Page 3 of 4 Internal Park Ridge Park District Park Ridge Executive Director EXHIBIT 5 2018 Range Current Minimum Midpoint Maximum Base Quartile $167,500 3 $125,472 $163,113 $200,754 Park Ridge Executive Director's Salary History Increase Per Base Base Year Increase Year Current $167,500 2016 VS. 2017 $161,500 $167,500 $6,000 3.7% 2015 vs. 2016 $155,000 $161,500 $6,500 4.2% 2014 vs. 2015 $149,000 $155,000 $6,000 4.0% 2013 vs. 2014 $143,225 $149,000 $5,775 4.0% 2012 vs. 2013 $133,500 $143,225 $9,725 7.3% 2011 vs. 2012 $125,000 $133,500 $8,500 6.8% Please let me know if you need anything further! 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