To Our Legend Solar Customers:
We first wish to apologize for the slow service we’ve provided from the time you placed your trust in us
to install a premium grade solar array for your home or business. After five years of rapid expansion
within our industry, Legend Solar was poised to experience even greater growth in 2017, and we further
expanded our capability to fulfill anticipated new customer needs accordingly. Unforeseen to us at the
time was the announcement by Rocky Mountain Power (RMP) to submit a request to the Public Service
Commission for Net Metering adjustments and solar fees that effectively removed the financial benefits
of solar and ensured their ability to continue business as usual. The simple act of announcing their
intention was, as we believe they anticipated, enough to effectively freeze the solar market in Utah
pending the outcome.
With the assistance of the Utah State Governor’s office, Legend Solar partnered with four of the
prominent solar companies in Utah, as well as the Utah Solar Energy Association, to negotiate a
reasonable compromise that would allow Utah to continue on its path as a top 10 leading adopter of
clean energy among all states. As a group we assumed the expense of legal representation. RMP delayed
resolution for many months, as they knew a reasonable compromise must inevitably be reached, having
watched the legislation favoring their sister company, Nevada Energy (both owned by
PacificCorp/Berkshire Hathaway), be reversed after just one year. The impact on the solar industry in
2017 for Utah was devastating.
Also unanticipated was the new Trump administration’s announcement to consider imposing a tariff on
solar panel imports. As with RMP, the announcement alone created both urgency and doubt for the
industry. Urgency, because solar companies with the means to do so began stockpiling lower-cost
imported panels—creating a shortage in supply. Doubt, because such a tariff would stop and even reduce
what has been the fastest growing energy sector employer over the past five years. Not only will the
growth stop, but mass layoffs will occur.
And finally, Legend Solar management must accept our responsibility for not managing our business in a
way that ensured maintenance of our existing and newly-acquired customers as we should have done. To
grow from a few employees in Southern Utah to well over 100 employees in three states in five short
years has been a learning process for us. Many mistakes have been made. Many lessons have been
learned.
The most important message we can send to you today is that we intend to press forward. It has required
serious belt-tightening. It has required the formulation of a new strategy for re-building and ultimately
thriving in the future, much wiser and even more determined to be the best at what we do. In the
meantime, please be assured that as we work to overcome the obstacles to maintain a viable business,
we fully intend to honor our commitments to our customers. We are working on a timetable for
resolution to our commitment to you. We will communicate our progress to you, as well as the status of
the company, on a bi-weekly basis through email and via the blog on our website where questions and
answers can be posted.
We wish to thank our tireless employees who have stood on the front lines and heard your frustrations
firsthand. Their contribution has been, and remains, invaluable to us. We are grateful to all of the

 employees who helped Legend Solar attain much success from its beginning. Our intention is to re-build a
much-improved environment for them to realize their dreams of participating in this dynamic, young
industry that provides the world with clean, renewable energy. And, of course, to provide you with the
high-quality products and services you expected when you signed on as a customer. For those of you who
have requested refunds, we will be working hard to honor these requests as soon as possible. Words are
cheap and meaningless if not backed by action. We ask for your patience, and commit to communicate
with you as promised as we re-build our business and honor all of our commitments.
Sincerely,
Legend Solar Management