Vexcel - NYPD Domain Awareness System February 4, 2010 IBM Delivery Transition Review (DTR) Questions / Feedback Bob Collier rjcolli@us.ibm.com (917) 696-5230 IBM Confidential 1 Agenda ▪ Opportunity Summary Agenda ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Engagement Overview - Network, Camera, Deployment Staffing Vendor Overview High Level Project Plan Deliverables Dependencies, Risks Financials Note: Other Onofrio Pirrotta, Mike Sales, Anthony Testa & George Andrews have thankfully led several prior Transition meetings w/the delivery team! 2/04/2010 Confidential IBM 2 Opportunity Summary: The Four Focus Areas for the Systems Integration Vendor – Client View #1 – Program/Project Management ▪ Oversight for Focus Areas ▪ Program Management Services ▪ Planning and Goal Alignment ▪ Communications ▪ Consolidated Reporting ▪ Change and Corrective Action Management #2 - DAS Upgrades ▪ UpGen - Upgrade General Systems (Core) – 3 Projects ▪ UpSpec - Upgrade Specialized Systems (Complementary) – 5 Projects ▪ UpDC - Upgrade Data Centers - 1 Project ▪ UpNet - Upgrade Network - 2 Projects 2/04/2010 3 Confidential Page 3 ▪ Project Management Services ▪ Appropriate management & reporting for each sub-project within the program ▪ Vendor Management Services ▪ Sub-Vendor selection, Management & Reselling ▪ Assumption of Program Risk: Management of SLAs, Capacity Planning and Execution #3 - Managed Maintenance Support Services (MMS) ▪ DAS Break/Fix at defined service levels ▪ Services to configure and enhance general and specialized DAS functional capabilities, including business process consulting, development/implementation. ▪ End user support on site and by phone ▪ Defined response 24x7x365 to identified problems ▪ O&M Management Support Processes IBM #4 - Technical Support Services (TSS) ▪ Monitoring, Tuning, configuration management, storage management, archiving, Patch management, upgrades ▪ Security Modeling, capacity modeling, DR modeling, with periodic testing of models ▪ Provide defined response 24x7x365 to identified problems 3 Name Description Design implementatien and cenfiguratien efthe Smart ?y'isien Suite videe analytics ec 1 Di ital ?nal tics asset fer exclusive use by This scepe includes preduct training fer end users and 1" administraters and prefessienal services te assist VEKCEI with integrating with the CT DAS apphca?en Design and implement cennectivity fer Lip te T0 new stakehelder Iecatiens in Ivlanhattan te the CTEI Connect Stakeholder . . . . . . . . UpSpec 2 Cameras videe data center fer the purpese ef ingesting eutdeer surveillance videe inte the DAS applicatien envirenment Design and implement cennectivity fer Lip te 525 new Argus videe streams frem three UpSpec 3 Connect ?irgus Cameras Elereugh Cemmand effices te the CTEI videe data center fer the purpese ef ingesting eutdeer surveillance videe inte the DAS applicatien envirenment Connect CTB Cameras 3. Design and implement twe camera cen?guratien types which will previde videe streams tetheCTEl UpSpec 4 LPRs videe data center fer the purpese ef ingesting eutdeer surveillance videe inte the DAS applicatien envirenment The twe camera cenfiguratiens censist ef S: DC Data Center Build E. Implement the server and sterage infrastructure inte separate and distinct platferm envirenments luligration supperting the Dmnicast 1v?idee lvlanagement IElIvl Smart ?y'isien Suite and DAS applicatiens . F'revide an underlying dark fiher eptic netwerk infrastructure te suppert ceunterterrerism Network Fiber . . . .. . . . . . . Uplilet 1 Infrastructure applicatien initiatives F'revide a netwerk infrastructure capahle eftransperting surveillance videe real-time analytic data and DAS applicatien data acress a highly secure and resilient netwerk . Design and implement the netwerk edge electrenics in suppert efthe fiher infrastructure descrihed Network Design 3. . . . . . Uphlet 2 . in the Uphlet IElle will previde services te cemplete a detailed design precure stage Eompment . . implement and test the netwerk equipment Uphlet 3 Network Fiber lulgt F'revide remete menitering services ferthe depleyed CT DAS netwerk equipment Uphlet 4 Network Equipment lulgt F'revide remete menitering services ferthe depleyed CT DAS netwerk equipment F'revide ene full-time technical reseurce te suppert IElIvl:s Smart ?v?isien Suite videe analytics lulgd Maintenance applicatien This reseurce will werk en premises and will previde engeing preduct cenfiguratien suppert and mentering te technical persennel TSS Technical Support F'revide select Steady State Dperatien Services ferthe DAS preductien infrastructure 2/04/2010 IBM Con?den?al - PMO Personnel (- 30% GP over 6 yrs) Ir Ir PMs Executive Infrastructure Architect: Integrated Steady State Manager (M88 and T88 Coordination): - DAS Upgrades (- including IBM over 6 yrs) UpGen #1 M8 Scope UpGen #2 M8 Scope UpGen #3 M8 Scope UpSpec #1 Video Analytics Full Scope: - UpSpec #2 Connect Existing Stakeholder Cameras Full Scope: -- 23% UpSpec #3 Connect Argus Cameras Full Scope: - $235k 17% UpSpec #4 Connect CTB Cameras Full Scope: - 16% 25% UpNet #1 Network Backbone Install Full Scope: 6% UpNet #2 Network Edge Connections? Full Scope: - 18% UpNet #3 Network Backbone Support Full Scope: - 4% UpNet #4 Network Edge Connection Support Full Scope: - @11% MM8 - @40% T88 - - 22% - TOTAL ITS 60.7M ~16% GP over 6 2/04/2010 IBM Ccn?den?al r15 mu, All wireless networks will connect to fiber Via building-mounted portals on the network Borough Borough a: Command Portals will be mounted on the outside of facilities with access to the DA8 network Core locations NYPD facilities connected through the DWDM network Stakeholder buildings on the Verizon Lin ks '_Conoi,r Island: DOT Link Stakeholders Stakeholders Stakeholders subdoops momaqt 0. Fai lower 5 2/04/2010 IBM 6 Con?den?al Lightweight Portable Observation Devices (LPOD) Building-mounted portals will gateway the wireless networks to the DA8 ?ber network NYPD or Stakeholder Fao??y I Gatewayr 10-Camera Wireless Network DAS Fiber Network 2/04/2010 IBM 7 Con?den?al License Plate Readers (LPR) Elsag?s Mobile Plate Hunter (MPH-900) system will be con?gured with two ?xed units controlled by a single FCU device. We will deploy 100 of these systems using Elsag?s services Products and Solutions Fixed License Plate Reader Mnbile F'late ELSAG Mott's Automatic License Plate Reader system. the la-loblle ?late can be mounted to bridges. gates. nvernasses and other stationary res to help constantly monitor sensitive areas. Data captured can be revlewed relevant perloos oftlme Wltt'l veh cle thIdtif?lEl and otherinvestioative beroses. ICameras. a processing unit and proprietary soltware. allow ol'l'lL'els lo caplme irllages ufliuellse pla.es arldirlslarllarleously compare ttem with millio'ls ofHot List records to identfy veh cles ofinterest. This highly advanced eutol'ratic License Plate Reader system reads plates day or night. from all so stales and most torelgn countrles sraolc cha'acters. It can also read other alpha-nllmeric identi?catinr systems?even from 1500 "oct in the air. The MPH LPR systom minimim: the guesswork safety that challenge officers every day. The has unioue capabilities that cannot be found in othorLPR systems. Real of [he Mobile Plale Hurllel 4500 LPR System Real time technology oftte MPH-900 greatly increasesthe odds of resolving issues and in severe situations. can be the difference between life and death. Our advanced License Plate Reader system: uaotures up to lituu license plate reads per nute. day or accurately recogn 1mg plates from all at and many Arabic characters The recogrition rate of generic license plate captures (data so lectionj- is above 95%. based on retro?reflective properlles ottne plate Transit speed up to T5 can he easiy managed icense Plate Reader system It exceeds the normal spood ofvehiclos througl? the pathway (due to pathwayinfrastructuro limitations} Records date 35 well as GPS coordhates ortne Iocatlon o'the vehlcle Alerts an Aoency's Comrrand Centerwilhin milliseconds ifa yehicle is suspect Hot Lists can be updated manually or wirelessly Ol'l'lL'els call sealLtl syslerrl fol pleyious leads al ally lirrle irl leauliorl lo lloli?ualiorl ofa suspeslvetliue The MPH?eel] captures thousancs oflicense plates dU'ing a shift. Data recorded foreach ircludes date and time stamp. photo ofthe vehicle and its immediate sea. and GPB coordinates. Fitter?action anaysis ofthis data from relevant perlods oltlme can Ieadto: The initial design approach is to mount two LPR cameras and one FCU per intersection or area of interest The FCU is a wireless device that will connect to NYPD through the network All LPR communications will route from through the NYPD DWDM network into the DAB Network at the JOC and 55 Broadway entry points This system will utilize the servers from the existing operating Elsag system 2/04/2010 IBM Con?denbal I:ll:ll:ll:l Assign site to Dav?2 supportteams Activate Dav?2 support processfor deploved site Supportknowledge base with implementation data {survevl lessons Site Deployment, Lo istics and Installation NYPD site depioyment process ow for transition to operationai support Identify StakeholderTemplates Identify Stakeholder Wireless Approval Site Survev I SH Remediation {thsical I Logical] Update Stakeholder Template StagingI F'repI and Configuration Eluild Day-2 upport lEllperatjons I:ll:ll:ll:l A Device Load and ElurniniCl?iji learned]. 3 Scheduling and Logistics Dav?2 S-ignotf AssetTag and Record Initiate trackinglreporting and svstems LexentFiperLoop Provisioning a Site Readiness a Camera Commissioning F'rovisioning Initial Site Coordinate Network lvlanagement Training Systems Remote Support Deployment Commissioning usertraining for TSS to and Operations Identify Problems and Issues suppo servers . . Da -2 Documentand Slopal I CIA-1 F'erfonn F'roolemlvlanagement Change Control transition to Dav?2 Implementatlon Log Problem in Knowledge Elase Team Dav-2 Intem_al_User Sign Day--1 Site Testing Training support Day-1 Starts Execute Site Turn?up test F'lan Support Network Infrastructure Testing Ends ?v?alidate Camera Connections Final Site Testing Support Migration FinalDEpIWment Client-AFinal Installation is Complete Testing EB Initial Provisioning is Complete [apps] NYPD Installation Signot?f StakeholderTesting Dav?1 turnover and SignotffromlEllvl to SupportllelvlT validate all DavE Support F'rocess F'rofiles Documentall deplovmentissues and loadto Dav?2 knowledge base {Lessons Learned] Collect all site data {survevtnotesji fortransition to Dav?2 suppod StakeholderConnectjon validation Stakeholder Svstem Feature Testing StakeholderConnectjon Signoff 2/04/2010 IBM 9 Con?den?al Staffing ➢ Overall IBM responsibility for Project delivery, client relationship, client satisfaction and IBM financial Project Executive performance. ➢ Overall Glen Stewart responsibility for Executive Architect architecture, design and related Bill LaFerrera Derrick Brantley deliverables Bob Collier Mike McGrath Project Manager UpNet 1-4, UpDC UpNet 1: Lexent (Courthouse) UpNet 2: Architect, Tony Virk (Courthouse) Engineer, Russ Battle Engineer, George M (Apr) UpNet 3/4: Global Capacity UpDC: Server, ______ (Mar- May) Storage, _____ (Mar-May) Cluster, ______ (Mar-May) Vendors: Anixter, Cisco, Andy McCadden Client Executive, DiNi, ELSAG NYPD Genetec, Global 2/04/2010 10 Capacity, Confidential IBM, ICP, Lexent, MS Project Manager UpSpec 1-4; Courthouse UpSpec 1: Analytics, Ted Rodriguez (Apr) Analytics, ___________ (Apr) UpSpec 4: Wireless, Sarah Heck, Ph.D. (Courthouse) Wireless, Gregg Talewsky (Mar) UpSpec 1-4 Vendors: (Courthouse) Anixter, Big Wireless, Cisco, DiNi, ELSAG, IBM Account Genetec, ICP,Team TKM Onofrio Pirrotta Anthony Testa Services Sales Leader Physical Security Svcs IBM Project Manager TSS, MMS, PMO PMO: CPST, Bill Muskopf TSS: Transition, Rod Rahe Transition, _______ (Mar) Ops Mgr, ________ (Feb) MMS: IT Specialist Security, Cathee Mike Sales Cunningham Tech Solution Architect 10 - I I . t: Iscu m. '7 6 Smarter Solutions. Simpler World. GEN ETEC lexenl It annular Manpower 2/04/2010 IBM 11 Con?den?al Vendor Support Hardware / Software U U U U U U U U M Vendor Ven D TS S S S S N N N N M Informatio dor C S 1 2 3 4 1 2 3 4 S n Ani X X X X xter Cisc o X X Services X X X X LPODs, Cameras, Misc Parts Edge Devices (Hub/Stakeh older) License U U U U U M X Plate Vendor X D TS S N N N N M Readers Informatio C S 4 1 2 3 4 S n Maintenanc X Omnicast X X X X e Svcs Software Camera Config & X Install Services Hub/Camera Config & X X X Install Services Field, ELS Warranty, X X AG Maintenanc e Support Omnicast Gen Install, ete X X X X X X Maintenanc c e Services 2/04/2010 Glo 12 Fiber, Hub, bal Confidential X X US4-Camera ELS U U Ven AG S S dor 1 2 Gen APC ete X X c Big Wir eles s DiN i X Co mm U S 3 IBM 12 Sample, Integrated Process Flow Assess Design HW Order; Stage/Confi g IBM IBM Anixter Lexent Vexcel Vexcel Firetide TKM NYPD NYPD Big Big Lexent Lexent Cisco TKM 2/04/2010 13 Confidential Installation Manage Enhance / Maintain Global Cap MMS TSS IBM IBM 13 133 133 133 13? TaskName UpSpec: 1 Phase Phase II PhaseIH 1' Phase UpSpec: 2 - Stal-cceholders f?xnaiveis 3 design IiIIrder Hardware 1-11-21 -- Bridges 3L ?unnels 1.17:1 -- 'ransit Station -- 154?0 Psi-01H 01h er -- Private Stakeholders HHSI -- Private Stakehgld ers UpSpec: 3 lCIrderIZIEi-1Hardvvare f?xnaivsis 3 design Leoatien 1 Leoatien 2 L3eati3n 3 UpSpec 4 - Cameras [Courthouse] - Servers, Storage, Migration Upr-Jet1- Fih-er UpHet 2 - Edge Devices [Core] Upr-Jet 3 - Fiperi'.'1ohitorihg Upi-Jet4 - Edge [Core] Monitoring MMS - Support TSS - Level 1-2-3 Support 2/04/2010 Con?den?al 3133 Mon 3-1-13 3-1-13 1.333 13-1-13 Fri 4-1-11 Moh 1-3-13 Thu 4-1-13 'hu 'hu 4:13-13 ?ue i-ien 5-313 4333 1 3 41-33 1 3 1.1311 5-3-13 i-ien 3:313 Thu 4-1-13 'hu 4.1-1 3 Men 5-3-13 ?ue 3:1..13 i-ien 4333 3113 Thu 4-1-13 Thu 4-1-13 Mon 3-1-13 Moh 3-1-13 Moh 1-3-11 Thu 4-1 -1 3 Mon 3-1-13 Moh 3-1-13 Finish on Tue Fri 4129111 Fri 4125011 on Fri i-icn Fri 0 11.33 Fri ESE 3312 Tue 2I'2Eil'12 Fri I: 5.33 0 5.33131 1 _0 2.32 5.312 Tue on 4:3 0-'12 Mon Fri 1-?30-?1 5 Fri Fri Fri 1-?30-?1 5 Duration 555 davs 132 davs 103 davs 21 davs E15 davs 552 davs davs 12 days 353 days a I'd o: In: 33 ESE ave 433 davs 22 days 21 davs 22 days 23 days 20 days 503 davs 543 davs 1'51 davs E15 davs 1055 davs 1252 davs 1305 davs 1305 davs IBM 2010 2011 2012 2013 2014 2015 il'Il 14 Pro ram . . . NO- Agea DQI'Verab'eS No. Pig? Description Deliverables PMO Status Report, Initial Project Plans 4 Phasei?lnstance OTB Cameras Design Document 01. PMO . . pec . Deliverables and updates (UpSpec1-4, UpNet1-4) Deliverables (Updated) Status Report, Performance and f2. Design Deliverables Infrastructure Design Document 02 PMO Quarterly PMO Ca aci Re orts lnitial Pro'ect Plans and Deliverables (lit ty ?1 4 4 13 DC Infrastructure Design Document up a es( pec Deliverables (Updated) . . Fiber Ring Backbone and Sub-loop Route Analytics Surveillance Plan, System User . . . 03 ec1 Desi Deliverables Access and Authentication Plan, Design 14. UpNet1 DeSIgn Deliverables maps, LlatleraIIMaps, SOW for Site Work, Report, Training Course Materials, SVS a erlas nv0lce DAS Alert Interface Document As applicable: Backbone Pathway Field Verification Reports, Backbone Cable . . Placement Reports Backbone fiber 04. ect . stem Functional Testln Re ort Deliverables 15. UpNet1 Splicing Testing Reports, Mechanical 05 1 Phasei'lnstance Operational Architecture, Use Case Completion Report, Substantial - P90 Deliverables Document Completion Report, Final Completion Report 06. UpSpec2 Design Deliverables Stakeholder Connection Template . . Site survey Document, Network . Document 16. UpNe12 DeSIgn Deliverables Requuements Document, Network DeSIgn Document Completed Stakeholder Site Survey 07 902 Phasei'lnstance Template, Stakeholder Equipment As?Built Deliverables Document, Video Management System 17. UpNe12 Phase Completion Network As?Built Document Configuration Document (updated) 18. UpNet3 Reports Performance Report 08. UpSpecS Design Deliverables Argus Connection Template Document 19. UpNet3 Outage Reports As needed Completed Argus Site Survey Template, Phasei'lnstance Argus Equipment As?Built Document, 09. UpSpecS Deliverables Video Management System Configuration 20. UpNet4 Reports Performace Report Document (updated) . . . . . CTB Cameras Design Document CTB 21. T88 DAS Business ContinUIty DAS Business Continuity Plan 10. UpSpec4 DeSIgn Deliverables . Plan Cam era Site Survey Form 2/04/2010 IBM 15 Con?den?al Key Dependencies ▪ Completion of Core locations – New Data Centers; JOC ▪ Access to key NYPD locations for surveying, installation ▪ Completion of Core locations – New Data Centers; JOC ▪ Integration of various hand-offs between vendors ▪ Resource availability at specified time within planning ▪ Equipment availability (Cisco lead times) 2/04/2010 16 Confidential IBM 16 l. \s I Title Descriptipn vech Fin Herc 1mm {max ED) 1 Plan We dpn?t tptal device chints El WW. -WW 2 Le:-:ent Fiher distances pptics child change pnginal 1? Fl 3 Hum Purchcadng vaahead pFDesgn 4 Devte Cpnnec?pn Regs 5 Cpurthpuse Flapid Earl,r start respurces; limited planning and Design-?Deelev PHD FlespLircesr Schedules .WW- Camera high availahilitv ll?i?i: terrain limits. eliininates inesh hased anereash farting us anvreach- W. H?fi: Travel funding needs inav drive higher travel 3 has had nLin'ierpLis leadership changes I 9 as lead PHD sta?'" turnpver. Fit prpject startr 2,31r inanv lcev ivi ivi 3? tafi .. appears tp pperate within a set hLidgetr Change high-rt necessarilyr in a set scppe. S?vv signingr nLin'ierpLis changes tp design .. 11 Pa; when paid IBM is paid when vexcel is paid hv 5 Use pf 2 trucks cainera installatipnr vs priginall,r 12 Bucket trucks scpped 1 truck. Deplpvinent inav require 2 trucks ivi 5 t0 align pple-tp-pple cpnnectivitv. 2/04/2010 IBM 17 Con?den?al PMO Risk Information ➢ No PM’s until week 5 per WBS ➢ Project Plan Deliverable Due week 6 2/04/2010 18 Confidential IBM 18 IBM assumes there are no incentives/penalties for meeting/missing SLA objectives stated in this Statement of Work. I Pricing is based upon a contiguous series of proiect activities as indicated in the proposed project schedule in Appendix IBM fulltime hourly resources are based upon working at minimum. 1980 hours per vear. Any reduction in the number of hours engaged will result in a price change. I A Full Time Resource is based on 1980 hours per year based on a maximum of 40 hours per work week. Overtime is not included, and overtime requests will be handled via the PCR process. Planned absences will be back?lled for Full Time Resources as needed. Back?ll for unplanned absences will be on a best effort basis. IBM will invoice for HW and SW both IBM and OEM) upon con?rmation of receipt in accordance with the MSA. 2/04/2010 IBM 19 Con?den?al Financials, Annual • PE proposes re-baseline by 2Q2010: - Adjust for POC-based revenue recognition - Take early Courthouse work & impact to remainder of UpSpec 4 into account 2/04/2010 20 Confidential IBM 20