Debbie Cabana Directrice Marketing, médias sociaux et relations publiques Marketing Director, Social Media and Public Relations April 16, 2018 We take such allegations very seriously and are in contact with the hotel in order to obtain all pertinent information related to this complaint. Unfortunately, Transat and its representative at destination were only informed of this situation after Mrs. Dayman's departure from the hotel. We are now in contact with Mrs. Dayman and cannot comment on our client’s file publicly. As a member of the travel and tourism industry, we endeavour to encourage and support responsible behaviour by our employees, customers, suppliers and partners and we offer our collaboration in this regard.