A gl? CONFIDENTIAL if; tn?smITI-mo 80mg My Q1) - h- Phase rotunw 3IIM1 3w?; {6/531,77. .. . I - CHIEF POLICE OFFICERS WORKING PARTY i ON OPERATIONAL TRAINING . "Eva; if! It ,1 - (.1. I r-?zza in?? 3 I -. 'fu? . assassin A . . 5151533 Scanned by CamScanner 1 3 1. WHAT IS 1.1 There have been many definitions of intelligence some of which have been complex. and too detailed. For the purpose of the student the following definition is simple but adequate: . intelligence is information concerning incidents: events. or people. which is subiected to a system cg of processing . 1.2 That is a gross over simplification but it is a start from which it is possible to develop the full theme of the costs course. It is advisable to strip away pre-conceived notions and practices and use this simple statement as the 'slteleton' on which to build. Stress from the outset that the word has been left out of the definition purposely. It must be understood that the course deals with the operational police requirement for intelligence in its totality. There is no basic distinction between the treatment of intelligence for any aspect of police operations with the one exception of Special Branch. 2. THE DEVELOPMENT OF IEJTELLICETSCE 2.1 Intelligence has been called the second oldest profession. Until recent years the use at intelligence was confined to the military. More recently it has been spoken of in respect not only of the Police but also industry. To most people intelligence conjures.up Visions of espionage activity or secret wars. it was the military which first refined processes to collect and evaluate information. for the specific purpose of being able to prophesise. to be able to predict the future. That enabled, in a military context. forces to be deployed to the best effect. That is the prime reason for the use of intelligence by the Police. 2.2 The basic reason for intelligence must be stated at this early stage. Scanned by CamScanner Intelligence is used to: 0 . predict the future - which (ii) allows personnel to be deployed to the best effect. 2.3 There were many intelligence successes by the military. In 1939, Colonel Von Roenne advised Hitler that if he invaded Poland at that stage the British and French would not respond. Thus, only 23 weak German Divisions were left behind to face 210 Allied Divisions when Germany marched into Poland. Germany could have been overrun in 1939. That was the successful use of intelligence by Germany and an obvious demonstration of the inadequacy of the Allied Intelligence in that particular case. 3. THE POLICE ADOPTION OF INTELLIGENCE 3.1 The Police began to realise the importance of gathering information systematically with the advent of serious and series crime which crossed force and regional boundaries. The motorway network worsened the problems and in the 19505 travelling criminals became a problem which since then has continued to grow. What we have now is a very mobile population which has little regard for residential stability in its everyday existence. Where major problems of crime or public disorder in its many forms are concerned a great number of people are prepared to travel considerable distances to achieve their ends. The Police had to counter this development with more comprehensive communications and information systems. Initially, these were confined to force or specialist squad systems which were incapable of relating to each other. As the need for an integrated system became greater a Working Party under the Chairmanship of an Assistant Chief Constable, G.H. Baumber Esq., QPM. produced a report which recommended a national intelligence system. Scanned by CamScanner oxl/ 3.2 3.3 3.4 From that Baumber Report has grown the intelligence system as it now is. Baumber saw the need for a recognised structure in every force. with specially appointed officers responsible for dealing with information processing. A further Working Party extended the principle and recommended Regional Criminal Intelligence Offices. This permitted the growth of a compatible uniform system throughout England and Wales. The structure provided a means of rapid and effective communications and also the filtering of information to the relevant level. That is the system which currently operates. but which to a great extent has been restricted to 'crime' orientated material. What will be discussed during the Course will be a departure from that and minds must be open and receptive to the new concept.? Intelligence Operatives are now precisely that and are not restricted in their outlook and specialism. Intelligence is the specialism. All aspects of Intelligence should be dealt with according to the same principles and. therefore. be compatible with each other. It will be necessary to have separate information systems for different Intelligence aspects but that does not destroy the common principle. 4. INTELLIGENCE OBJECTIVES 4.1 What does the intelligence system hope to achieve - what are the objectives and how are they realised? INTELLIGENCE OBJECTIVES Targeting of 1 Individuals Events or or Groups Series of Events Scanned by CamScanner beyond football matches and large groups quite often identifiable by their mode of dress or other characteristics have become prominent in certain areas. Rival factions have also developed and territorial claims have caused considerable violence between them. The logging of all information and the proper use of information sources has enabled . on many occasions Intelligence Operatives to show clearly where and when further outbreaks of trouble will occur. Appropriate operational strategy has been developed and the potential disorder quelled before it had become a major problem. Individual members of such gangs have also been identified and looked at closely by local officers with a view to determining their potential and the possibility of converting them to a reliable information source. 4.2(2) Events or Series of Events Public disorder features prominently in all policing objectives. The monitoring of tension indicators is a specific responsibility in all police forces. These can be apparent within communities involved in an industrial dispute. such as the Miners Strike of 1984/85, as well as racial problems and general society violence. A suburb of Birmingham where there was a heavy concentration of coloured people of West Indian and Pakistani origin began to suffer? minor indications of difficulty between the two coloured communities . Scanned by CamScanner The whole of the series was compiled and corordinated by the RCIO con cerne and all forces concerned were made aware of the extent of the problem. Conferences were convened to glean all possible information and as a result a strong Liverpool connection emerged. A Liverpool offender was subsequently arrested but the series was not cleared. The identification of the series had effectively mobilised operational resources to respond when reports of such crimes were made and a target operation involving forces and Regional Crime Squad was mounted. Through these measures a co-ordinated approach to the problem was achieved and any degree of duplication or overlap avoided . 5. ATTAINING THE OBJECTIVES This is possible because the Intelligence System provides a well defined structure for collecting and processing information and that structure must be used all the time, not just when it is convenient. No longer is a casual attitude which permits a 'flying by the seat of the pants' approach acceptable. The basic functions of the Intelligence System are: To gather relevant information. (ii) To process information with a view to forming predictions. To enable the development of operational strategies. thereby promoting greater efficiency. 6. THE INTELLIGENCE CYCLE 6.1 The uses of intelligence have been discussed but how the overall principle operates is clearly demonstrated by the Intelligence Cycle. i Scanned by CamScanner 6.2 6.3 The Intelligence Cycle will feature in every other lecture in the Course and its signi?cance must be emphasised constantly. It is the hub of the system and the intelligence processes which support it. There are five components to the complete Intelligence Cycle, which are all interdependent. Before consideration is given to the cycle, look first at the question mark in the centre. That represents the unknown parts of the process. How the cycle is maintained and the emphasis which should be put on its various parts are matters for experienced judgement, they cannot be defined for ever}r occasion. If the cycle is properly understood and used. eventually the question mark fades as the raw information fed into it transforms into a clear picture, from which the prophesy or prediction can be made. Throughout the whole of the Intelligence Cycle the process can be compared with a potters wheel. It is a never ending circular process and the information is the clay in its very rough untreated form which. with patience and expertise, can be worked into something with shape and form which can be used. The question mark can be the raw clay, it can also be the finished product. although not even intuitively does the operator know when the clay/information is placed in the wheel/cycle how it will emerge and in what positive form. THIS ANALOGY IS IDEAL FOR STRESSING THE VARIOUS PROCESSES OF THE INTELLIGENCE CYCLE AND FOR DEMONSTRATING HOW THE THOUGHTFUL WORKER, WHO HAS LEARNED HIS TRADE, CAN PRODUCE REFINED FINISHED PRODUCTS OUT OF VERY RAW MATERIAL. Scanned by CamScanner 6.4 10 The Components of the Intelligence Cycle Direction What in simple terms does this mean. 'Cztc'd? expressions have been compiled for each component of the cycle and 'direction' is described as what you are going to do'. It can be argued that the first component of the cycle which comes into play can be either Direction or Collection. Direction must, however, be the start of the cycle because it is by direction that the system is there at all, regardless of more specific instructions . Direction is as essential to the cycle as any other part. Everyone needs to know what they ere required to do and how to go about it. Who mis?t: be responsible for giving this direction? A. Cine? Constable may well decide the overall force strategy and then at various levels down the rank stir: responsibility chain others will interpret that direction, within the circumstances which relate to their own sub-divisions etc. The importance of the individual Intelligence Operative must be strum. Operating within a specialist field places on them the responsibility to provide the maximum support to their Commanders. They must ensure that they are positive in the presentation of problems as the? are identified and demand action. Intelligence Officers must be tasked, directed. if the direction is weak or unspecific the system $4.11 fall into disrepute. If that is seen to be happenic; Intelligence Operatives must positiveiy seek. direction. By producing accurate information for their Commanders they can prove the merit ot the system and develop a proper management line of command . Scanned by CamScanner Collection Uher. infers-anon reaches an intelligence Operative the first fern-a2 phase of Seeding intonation into the Inteihgence Cycle begins. Collection requires the maximum use of all possible sources of tn art-nation . All Oiitcers. irrespective of rank or position are required to develop sources of information and pass the results into the intelligence System. Hosever. it is essential that ALL lntelltgence Operatives motivate and encourage officers to play their full part. They must take a specific interest and request and direct officers to concentrate on areas where information is required. The catch expression for Collection is it together" . if the Intelligence System is snorting correctly all officers will realise the responsibility Ihlch is placed on them to 'get it together? and will use their daily activity as a means of gathering information and developing useful sources. There remains a constant onus on lnteiitgence Operatives to stimulate the flow of information by keen interest and self initiative. Evaluation This part of the cycle determines the credibility of information which is fed into it. It is generally accepted that information can be accurate. important and actionable. Conversely it can be third hand. dubious and confusing. How then can its credibility be established? This is a pre-requisite if expensive resources are to be used to tackle the apparent problems. Scanned by CamScanner. ?4 'i'iie t?dit?il expi?eeainli for evaluation la "imw ?ow! 1. it?" (in a very infornml heeia evaluation ot informant?; hue been an autornelir ever mu.- police officers decided to exchange information. When en officer is told a fact or eeriee of fetid, imwm/er apeculative. he immediately applies a credibility rule. if he is not satisfied there follow-t 3 "tin of queetione. Thereby the information ie accepted or diecartieri. Thie la a eapedlenr?/ ion-Irene- at a time of rieing operational probleme reeourme are few. confirmed probleme deserve alteration whilet the uneupported speculative rumour hee to be treated with care and should be developed where it in relevant to current probleme. That which demande attention. because of validated reaaoning. will be the priority. That which fella into categoriee will not receive the same treatment, or scale of priorities. information being the life blood of the service and the treatment of information being the specialism of intelligence Operatives. demands that those concerned identifv problem area: as quickly as poeeible. The days of speculative unvalidated rumour initiating action have gone. Intelligence Operatives have an important part to play, they must seize the opportunity and in doing so elevate their own statue. The informal 'ruie of thumb' evaluation proceu has now been replaced by a properly organiled method which clearly sets out a grading eyetem which can be applied to all information. Thie ayetem is at a later stage of the Course. No longer is the informal intuitive approach adequate. All information must be proceued through the eyetem and common criteria applied. Scanned by CamScanner ?Analvsis The automam: :f Eat good is it: is :51- _::ase of 'wrza: 'za-re g" a: the .- wnat 3.33 75C :3 3C 13.; 21' -23.: .L- infomation is locked at, r: 2w: worth but i: the center: 73 m. T3112: is already on reosri 1152': hwoa covLectio: . Analysis is to a grea- are: process which is taggerec 75:: .:15 is the phase of cycle "8:25.35- ;rjghesr a: prediction will emerge. Tze gin-e De la whole but su?ciat gresz: 2: 2:22: operational cmaz?ers :32: a 3:265: 1:121: E: be defined to a great ext-2:: ?5 great-2:- problem. as has been afie- to do With: an individual, or grou; of :i?i?z?zals: or an eveutl?mcidezt, or sexes :5 52:- When all the availabie infer-tic: is 12:2;er ?ee-e may appear links which combine ti: There is only one know: fuzz; 575:2: :2 analysis and that is Anacapa. This 5 massec detail later in. the Course. 9 Scanoed by CamScanner 6.5 Dissemination This part of the cycle can only be dealt with after all the other parts have been Worked through. This is the point where the intelligence Operative decides preciseiy that to do with the information/intelligence which has been processed. . . - I The catch expression is 'ithere am i 30mg to put it.' This is as vital a part of the circle as am; other because there would be no point in operating the other parts if the results were not made subject of a conscious decision what to do with them. Dissemination does not necessarily mean that a bulletin has to be prepared or a log sent out with detailed information included. It can simply mean that the results are to be committed to a record for future reference. or indeed even discarded altogether as irrelevant or baseless. It is this phase that leads back into the first stage of the cycle. If the correct decision is made the whole process within the cycle starts all over again. Dissemination may call for additional work to be done to ?firm up' a piece of information. or gather specific additional detail. That is back into the direction phase and whatever comes in response is subjected to the same components of the cycle. so that gradually a clearer picture emerges. Everything is looked at in the context of that which is already known. The Cycle Completed The Intelligence Cycle is thus complete and it can be seen to be a continuous process which depends on current and developing information being properly gathered. fed into it and subjected to the various processes. It is a formal structured process which must be used in sequence and not in a Scanned by CamScanner 0.0 6.7 15 slap~daah casual way. it enables current information to be appraised according to a set national criteria. so that an Intelligence Operative in Plymouth will understand the grading and processing which has been applied to a piece of in formation in Newcastle-upon-Tyne . The lntelligence Cycle must be the predominant recollection of every student. All students must be aware that. regardless of rank or position. the principles of Intelligence do not alter. The intelligence Cycle is the strength of the eystem. it is simple but very etfective and waround it can be built the whole of the instruction of the Course. All aspects of intelligence fit into its various components . Scanned by CamScanner .d 20 5. REGIONAL INTELLIGENCE OFFICER To collect, collate and disseminate intelligence that relates to serious crime or series of crime; to prominent criminals and their associates resident in the region and in particular those whose activities cross force boundaries: and to highly organised teams of criminals operating in more than one force area whether or not they are resident there. (ii) This shall have the object of passing intelligence about crime and criminals to those able to act upon it. To achieve and (ii) above it liaises closely with the forces it serves, with the RC8. with other RCIO's and with National agencies. (iv) When it is uncertain whether a case falls within the ambit of the RCIO it should be discussed with the officer in charge of the RCIO. For their.part, RCIO's should regularly issue information about the type of crime and criminal upon which intelligence is sought. It deals with requests for information from officers authorised to receive it. (vi) Convene regular meetings of officers in charge of the Force Intelligence Offices within the region. (vii) Convene ad hoc meetings in respect of specific crime or criminal problems affecting more than one force. To prepare target files for the RC5 and provide Intelligence Support throughout RSC Operations 6 . NATIONAL LEVEL 6.1 Certain functions are already being carried out at National level and in the absence of an overall National Office the following repositories of information currently exist: (1) Counterfeit Currency (ii) Drugs New Scotland Animal Liberation Yard (iv) Food Contamination Scanned by CamScanner xii-i mm. 12:?le 6.2 6.3 6.4 6.5 21 Bogus Officials - West Yorkshire (vi) Antique. Knockers - Brighton It is proposed that other functions be carried out at National level which are as follows: (vii) Peace Convoy/CND/Hells Angels Football Hooligans (1X) Public Disorder and Disruption Reference Bureau for Operational Planning The degree to which any instruction or discussion can extend will be dependant on the acceptance or otherwise of Working Party recommendations. It is nevertheless essential that students exercise their minds to the problems at National level. This should then lead to the introduction of the National standard intelligence reporting document. An explanation of the need for such a document and a discussion on any problems anticipated or experienced in the use of. Refer to the recommendations of the NUM Strike and the experience of the National Intelligence Office in not having a standard document. The final part of this lesson should be devoted to introducing the need for discrimination at all levels of the system. Account must be taken of established working practices and procedures but students must be encouraged to adopt a more discriminating approach as to what will be retained and what will not. It is not possible to draw up a precise guide but the purpose is to move away from the practice of storing all information irrespective of it's value. In explanation it will be necessary for the instructor to draw up simple examples. Scanned by CamScanner 22 LESSON No. 3 SUBJECT SOURCES OF OBJECTIVES At the end of this lesson the student should: 2.1 2.2 2.3 2.4 Be aware of what a source of information is in its many and diverse forms, and how in some circumstances they should be protected . Understand the importance of fostering good relationships and developing potential sources. Be aware that one of his prime functions is to encourage others to be well motivated and receptive to all potential sources . Understand how to use available sources to develop information gaps shown by processing information through the intelligence cycle . Scanned by CamScanner 1. 23 WHAT IS A SOURCE OF 1.1 Many complex definitions of an information source exist but it is not necessary to refer to them to state simply and plainly what is meant: ?an information/intelligence source is' A PERSON, ORGANISATION OR RECORD FROM WHICH INFORMATION CAN BE OBTAINED. 1.2 Detailed examples and discussion follow later. but it is first necessary to understand the importance of information to all aspects of operational policing. THE INFORMATION REQUIREMENT 2.1 The Police Service can be likened to a massive machine which can only be serviced and kept running by a never ending chain of information. 2.2 The major role of the Service is reactive. That is the way .in which it responds to an everyday operational problem. A telephone call is made to a police station to the effect that: there is a road accident in the High Street; (ii) my house has been burgled. 2.3 These two simple statements commence what can be a long and complex process. or series of processes to eventually settle the direct repercussions. From the moment that the initial complaint is logged. whether by computer. or traditionally, the chances are that a very large bank of information will develop which could. in some circumstances. be of use. 2.4 The usual way of viewing sources of information. is to think of 'informants' or special efforts needed to gather a particular piece of information that is needed. That idea Scanned by CamScanner 2.5 2.6 24 must be dispelled. If all officers were to approach their daily tasks with an open._and keen mind, conscious'of the need to collect information, it can be imagined just how much could be available to the service to cope with Police problems of all kinds. That is not possible, it is asking too much, a discrimination to some extent is necessary at all levels. That must not be allowed to dampen the enthusiasm and motivation of officers. They must be encouraged and directed to be specific in the search for information but at the same time not blind to that which passes their way because of good fortune. The Police Service thrives on information. It requires it to keep the continuous Intelligence Cycle satisfied and ?owing. It is what all officers share a responsibility for. The collection of information can be the first stage of the Intelligence Cycle. If no information enters the system - there is no system - it must fail. 3. THE INTELLIGENCE OPERATIVE 3.1 3.2 An officer involved in intelligence work is only as good as the information which is properly passed to him and which it is his responsibility to process. It is essential, therefore, for intelligence operatives at ALL LEVELS to make a conscious constant effort to obtain information. This can only be achieved by the use of sources. Let it be clearly understood that whatever position an officer holds, wherever he goes, whatever he does he must look at every other person and situation as a potential source of information to be exploited. How then does that fit in to the daily activity of all officers. Scanned by CamScanner 28 6. SOURCES OF INFORMATION 6.1. It has already been said that these can be broken down into 3 basic classifications: 1. Persons 2. Organisations 3. Records There should follow a board exercise which should involve student participation. Students should be asked to identify as many sources within each classification as possible. A definitive list is not included but some examples are given to stimulate thought, if necessary. In some cases specific notes are included so that, where necessary, appropriate advice is given to ensure compliance with guidelines or procedures which are in existence. See Appendix 1. Page 30. 7. SOURCE PROTECTION 7. 1 It is not possible to consider the maximum use of sources of information without considering the safeguards to which they are entitled. When people offer information, even of a low grade, they will not expect to be exposed to others in a way that could bring them into contempt or even danger of some form of retribution. Discretion is the watchword, all sources, unless there are very very good reasons, must be properly protected. This does not mean an automatic refusal to disclose details to other officers but great care must be exercised when discussing such matters outside the service. If an indiscreet officer exposes a source without very good reason he will destroy his own credibility and isolate himself from the information which is the life blood of his work. Scanned by CamScanner Scanned by CamScanner INSTRUCTORS NOTE PERSONS POLICE OFFICERS PRISONERS INFORMANTS MEMBERS OF THE PUBLIC SECURITY OFFICERS LEGAL REPRESENTATIVES SOURCES OF INFORMATION ORGANISATIONS DEPARTMENT OF HEALTH AND SOCIAL SECURITY DOCTORS HOSPITALS LOCAL AUTHORITIES SOCIAL SERVICES PROBATION AND AFTERCARE SERVICE MANPOWER SERVICES COMMISSION COMMUNITY ORGANISATIONS PRISONS SCHOOLS CUSTOMS ANI) EXCISE ORGANISATIONS THE CHURCH SECURITY SERVICES SPECIAL BRANCH PORT AUTHORITIES CROWN PROSECUTION DEPARTMENTS POST OFFICE Public POLICE (certain records) REGISTRAR - births, marriages, deaths DVLC COMPANIES HOUSE BANKRUPTCY DEPARTMENT OF TRADE AND INDUSTRY PATENTS OFFICE Private RCIOs CRO CIS MO etc. BANKS HOTELS DIRECTOR OF PUBLIC PROSECUTIONS ARMED FORCES 30 APPENDIX 1 31 APPENDIX 1 INSTRUCTORS NOTES TO ACCOMPANY THE LIST OF SOURCES OF INFORMATION PERSONS CLASSIFICATION Police Officers Emphasis must be placed on any and every officer, regardless of rank and role. The prime advantage in dealing with a police officer source is that an evaluation process, or credibility test is usually easy to apply. The role of the following officers should be touched upon: Beat Officers, Station Officers, Inquiry Officers, Licensing Officers, Juvenile Bureau and Schools Liaison Officers, Community Relations Officers, Permanent Beat Officers, Criminal Investigation Department Officers, Administration Officers, Scenes of Crime Officers and Crime Prevention Officers. In each case it is important to briefly develop how the information which passes before those even in sedentry posts can be weighted in relation to the information/intelligence requirement and correctly dealt with. Those operational roles which permit constant contact with people and organisations can more readily be developed within the scope of the Student's experience. Prisoners The Student's experience can again be developed and concentrated to ensure that there is an awareness of the information which can be obtained from persons in custody at Police Stations. Where possible interviewing should go beyond the immediate necessities relating to the reason for detention and should explore the background of the detainee, associates, habits. peculiarities, occupations and distinctive MO features . Scanned by CamScanner 32 The possibility of obtaining information from a detainee whilst he is in custody in respect of other crime/criminals is high, even if subsequently it is not possible to cultivate him as a regular source. or informant. Informants This is a difficult and dangerous area and must be stressed as such to the Students. Informants are generally on the fringes of criminality AT LEAST and must be dealt with carefully by experienced officers STRICTLY IN ACCORDANCE WITH THE POLICY OF THE FORCE OR ORGANISATION TO WHOM OFFICERS ARE RESPONSIBLE. Residents Informants - 'Super Grasses' - are dealt with in accordance with a strict policy and conditions which from the initial stage involves the Director of Public Prosecutions. Senior Officers are appointed to handle such inquiries and a high degree of confidentiality and discretion 1:5 .osolutely necessary throughout. Members of the Public Almost every person in every walk of life is a potential source. Instead of categorising those who are obviously so, caretakers, school crossing patrols, licensees, community representatives, etc. the-negative approach could be taken. Who is not or cannot be a source within the general public? That firmly places the emphasis on the wide field available for exploitation. Often the circumstances in which an officer meets a member of the public and the empathy which can develop will dictate whether or not information will flow. Securitl Officers Police Officers meet Security Officers on a daily basis whether it be through daytime shoplifting offences. or part of the routine of property protection. In each case the Security Officer is a pair of eyes specifically tuned to notice matters of interest to the Police and they should be used. Scanned by CamScanner 33 APPENDIX 1 Legal Representatives This is a sensitive and difficult area. Officers should always seek guidance from a senior officer. The common image of solicitors being obstructive and unhelpful is not accurate. There is. of course. a high proportion who do conduct themselves in this way but the possibility of seeking to co-operate with those who are amenable must not be overlooked. Important information can flow not only in respect of their client. but also in respect of other crime and criminals. This is proof that preconceived notions about people can be a self-imposed bar to gathering information . ORGANISATIONS CLASSIFICATION Inevitably endeavours to obtain information from organisations have to be structured and dealt with in accordance with guidelines. Some of these have a national basis. such as the DHSS. but all have force instructions which interpret the national and local need and how it should be met. This applies in respect of the following organisations shown on the list of sources: Department of Health and Social Security Doctors Hospitals Local Authorities Special Branch Security Services Community Organisations (probably) Schools (probably) _The subject of Prison Liaison is dealt with separately and does not need to be explained in detail at this stage. STUDENTS SHOULD BE ENCOURAGED T0 SPEAK OF CONTACTS WITHIN SUCH ORGANISATIONS WHICH THEY HAVE DEVELOPED AND PROBLEMS WHICH HAVE BEEN EXPERIENCED IN THESE SENSITIVE AREAS. Scanned by CamScanner