ai,� City of Seattle To: From: Subject: Date: Councilmember Kshama Sawant, Human Services, Equitable Development & Renter Rights Committee Chair Fred Podesta, Department of Finance and Administrative Services, and Jason Johnson, Human Services Department Q2 Response to SU 242-1-A-1 August 101h, 2018 Per SU 242-1-A-1: "FAS Reporting on Navigation Team pursuant to City Auditor reporting plan recommendations," this set of reports is the second quarter installment of responses to the following checkpoints laid out in the City Auditor's "Reporting Plan for the Navigation Team": • 2.1: Assessment of opportunities for early-outreach intervention • 2.2: Assessment of opportunities for prioritizing hygiene • 2.3: Assessment of strategies to prevent trash accumulation • 3.5: Development of stronger evaluation plan • 3.6: Plan for unsheltered individuals to be meaningfully involved in Navigation Team evaluation Thank you for your consideration and please let us know if you have questions or concerns on any of this content. Sincerely, Fred Podesta Department of Finance and Administrative Services Marni Hara Seattle Public Utilities I / 0 t i1 .. / V f { Jason J' / on Human Services Department Checkpoint 2.1: Assessment of Opportunities for Early-Outreach Intervention City Auditor Description of 2.1: Assess the feasibility of the City pursuing early-outreach intervention. Consider examples from other jurisdictions (e.g. HOME-STAT, Pop-ups, No Second Night Out.) Background: Outreach is a critical intervention for people living unsheltered who struggle to access traditional services and supports to help end their homelessness. For persons who have had negative interactions with the shelter system, suffer from mental illness or have other barriers that keep them from entering the shelter system, outreach is the link they need to connect to other housing options. Traditionally, efforts to address the needs of people living unsheltered have for decades centered around providing crisis response services such as shelter and day center services as the primary tool to bring people inside. This often meant waiting for people to find these programs. Once in shelter, case managers would work to access permanent housing only for the most ill individuals. In the past, shelters were only able to accommodate people who could follow the rules, were not in a couple, did not have pets and had few possessions. With increased emphasis on ending homelessness over the last 15 years, shifts have emerged to better engage with people who do not immediately seek out shelter or have long histories of homelessness who are not interested in traditional shelter options. The Seattle Human Service Department (HSD) and other King County partners have been focused on increasing funding for permanent housing and creating additional shelter with enhanced services. However, there are many factors that are contributing to the growing numbers of homeless residents and the lack of moving people through the shelter system to housing, including increasing costs of living in our region. This is resulting in growing numbers of people being unable or unwilling to access services. In response to growing demand to connect people with spaces inside, the City began increasing funds for street-based outreach services in 2013. In the past five years, investments in this area have increased substantially to meet the growing number of people sleeping unsheltered in the last several years. In 2014, outreach funding contracted out was $1,051,327 compared to $2,862,348 in 2018, based on internal review of HSD contract awards. This has been paired with 1 increasing both the number and the availability of inside spaces to meet the needs of people living unsheltered. Seattle providers conduct assertive outreach by connecting with people living unsheltered in a variety of situations. Assertive outreach requires meeting people where they are and in whatever condition they present to develop relationships and understand individual needs. City of Seattle Early Intervention Efforts: Outreach The City of Seattle has increased investments in outreach services to deepen engagements with people living unsheltered who had previously been deemed service resistant. Increasing targeted outreach to people living in encampments throughout the city has been a core focus of our efforts in the past three years. Targeted outreach coupled with increased emphasis on creating safer spaces, such as the Navigation Center, increased enhanced shelter options, and additional tiny villages have all increased the acceptance of referrals to safer housing from encampments from 3 percent in 2016 to a 36 percent referral acceptance rate under the guidance of the Navigation Team in 2017. Current providers include: PROVIDER YouthCare Seattle Indian Center NeighborCare Health Mary's Place Seattle Indian Health Board Urban League New Horizons Ministries Public defender Association - LEAD Downtown Emergency Service CenterHOST Evergreen Treatment Services - REACH POPULATION Youth, young adults Native populations primarily Adults primarily Families Native populations primarily African American populations primarily Youth, young adults Adults involved in criminal Justice system Adults with mental illness Adults Diversion The City of Seattle implemented nearly $2 million in diversion funding through the 2017 Homeless Investments RFP to support people who are literally homeless in bypassing shelter and moving directly to housing with one-time assistance. It is anticipated that of the households served in 2018, 846 will be housed successfully through diversion assistance. 2 Diversion funding allows providers to work closely with clients to identify creative solutions to connect them back to housing. Examples of solutions include: back debt repayment, landlord mediation, re-uniting with a family member, and help with move-in costs. Increased diversion efforts have shown promising results in the first quarter of 2018—HSD reports moving 19 percent more people into housing during the first quarter of 2018 compared to the previous year, netting a success rate of 80.5 percent through diversion programs. More information can be found here. Current Diversion Providers Include: PROVIDER CCS DESC Interim CDA Mary’s Place New Horizons SIHB/Chief Seattle Club/Mother Nation YWCA POPULATION Families & Singles Singles Families & Singles Families YYA Families & Singles Families & Singles Opportunities for Improvement: Currently, the Navigation Team engages primarily with individuals who have lived in unsanctioned encampments for an extended period of time. Nonetheless, the team often encounters those who are in the initial stages of their homelessness. As currently configured, the Navigation Team has these current challenges in appropriately addressing the needs of these ‘newly homeless’ individuals: 1. Inconsistency in collecting and tracking data related to length of time homeless. 2. Lack of access to funding to rapidly rehouse those who are newly homeless, do not have significant barriers to housing, and could function in housing that is unsupported. An evaluation of the current challenges faced by those who are newly homeless and reside in unsanctioned encampments has highlighted the need to create or maintain self-selected community, implement harm reduction strategies for persons at all stages of substance use, address the complex behavioral challenges associated with street-based lifestyles (anti-social, survival behaviors), and address the ramifications that long term homelessness has on successful housing outcomes. In order to address these challenges in a person-centered and timely manner, there are key items that should be enhanced or implemented: • Enhance data collection practices to create a history and duration of homelessness for all individuals encountered in the field. Increase opportunities for shared resources such 3 • • • as diversion and rapid re-housing assistance to increase speed and resources to transition people to more stable housing options. Increase skills and training for outreach staff to provide robust and trauma-informed mental health and substance use disorder services. Increase partnerships with community-based organizations that provide employment training, education and culturally-based support services to improve client outcomes for housing retention. Increase skillset of the Navigation team to include stronger relationships with individuals with lived experience as peer supports. The Navigation Team model and configuration is well-suited to incorporate these identified enhancements and will continue to assess and implement these improvements as the team has capacity to do so. 4 Checkpoint 2.2 – Assessment of Opportunities for Prioritizing Hygiene City Auditor Description of 2.2: Assess opportunities for improved access to hygiene to reduce the risk of environmental hazards or communicable diseases. Citywide Hygiene Services: The City of Seattle funds and/or operates a variety of spaces in which people experiencing homelessness can address personal hygiene needs. These spaces include non-profit day and hygiene centers, 24/7 shelters or enhanced shelters, libraries and park facilities (see Attachment A for details). In addition to homeless-specific programs, the City supports: • • • • • 117 restrooms which are available to all members of the public 5 portable toilets placed near public transportation stops that are available 24/7 27 public libraries (Districts 1-7) 85 City parks (Districts 1-7) 13 shower locations in community pools with special hours designated for persons who are homeless in addition to regular operating hours. The Human Services Department (HSD) has supported the development of several tools to help increase public awareness of hygiene options. HSD created a public map that shows where these facilities are located, hours of operations and services provided. HSD funded Real Change to develop and distribute the Emerald City Resource Guide, with thousands of resources including hygiene services. Lastly, HSD funded operations at 2-1-1 to provide resources and referral information for community members throughout Seattle and King County. Focus on Communicable Disease Prevention: Seattle/King County Public Health identified the potential for the spread of disease following the Hepatitis A outbreak along the California coast in 2017. As a result of potential disease spread, a team was mobilized to deliver Hepatitis A vaccines to people living unsheltered via the mobile medical van in locations throughout the city. The Mobile Medical team, Healthcare for the Homeless, and outreach teams also mobilized to provide hand washing kits and clean needles for clients, and provided education on the transmission of Hepatitis A. Because the Navigation Team is focused on serving people living in areas where conditions of living are most inhuman, and could negatively impact public health and safety, emphasis was placed on addressing health and safety with this population immediately. HSD staff also worked closely with all the managed tiny house villages to ensure clients had access to vaccinations, and that all hand washing stations and toileting areas were cleaned 5 regularly. Residents in these locations had been referred (generally) by the Navigation Team from encampments throughout the city. Because of this, encampment residents were most at risk for contracting or spreading Hepatitis A. HSD staff worked closely with tiny house village operators to inspect sites and ensure toilets and handwashing stations were fully operational, clean and stocked with supplies. To date, there has not been an outbreak-type spread of communicable disease among the general homeless population in the Seattle region. Seattle continues to work closely with our partners at Public Health monthly to assess current efforts, identify potential outbreaks and quickly intervene as needed. Link to materials developed by Public Health of Seattle/King County; https://kingcounty.gov/depts/health/locations/homeless-health/healthcare-for-thehomeless.aspx 6 Checkpoint 2.3: Assessment of Strategies to Prevent Trash Accumulation City Auditor Description of 2.3: Provide an assessment of new and revised strategies to prevent trash accumulation (e.g. SPU encampment trash pilot, street-side donations coordination, opportunistic illegal dumping prevention, etc.) To reduce litter and illegal dumping associated with unsanctioned homeless encampments in neighborhoods, Seattle Public Utilities (SPU) is leading a multi-department encampment trash cleaning pilot. SPU works closely with the Navigation Team to clean up unsanctioned encampment trash. While the Navigation Team provides primary clean-up response to unsanctioned encampments with scheduled and notice of removals through its Navigation Team, SPU removes garbage proactively without disturbing encampment sites, supplementing the primary Navigation Team outreach and removal activities. In 2016, the encampment trash pilots began to identify effective service options for garbage collection at unsanctioned homeless encampments. The pilots included garbage container services, garbage bag distribution and collection, need-based on-call trash collection, loose debris and bulky item collection, and on-site hypodermic needle collection. The utility expanded encampment trash collection to 10 locations in 2017 and all locations are serviced weekly up until the encampment has been removed under City guidelines or SPU deems the project completed. Sites are assessed based on program capacity, and SPU works in coordination with Navigation Team field coordinators, Seattle Police Department (SPD), outreach partners, and community stakeholders to provide revised coordination strategies to prevent and remove trash stemming from unsanctioned encampments. For a prospective encampment to receive trash service, it must be safe; provide outreach staff access to engage encampment residents; provide clear separation of garbage and personal belongings; place trash for collection 20 feet from the encampment and on a public right-ofway. Also, the site may not be scheduled for an encampment removal. The encampment trash pilot is monitored and evaluated via weekly assessments and data including number of pounds of garbage collected, trash bags distributed, and number of persons engaged. From January 2017 to July 2018, SPU serviced 28 unsanctioned encampments, distributed 18,545 trash bags with 4,821 bags returned. That 26 percent return rate is a significant indicator of the program’s growth potential and means about 292 tons of trash -- the equivalent of 10 long dump trucks – is removed from Seattle’s neighborhoods. Evidence suggest that locations at which bag pilot is delivered the accumulation of trash volumes are lower. The lower accumulation of trash diminishes the health risk which enables encampments to operate for longer periods of time. However, the experience of the program is that encampments receiving service are eventually removed by the Navigation Team because 7 of waste accumulation or other prioritization factors, or service is suspended because of lack of participation by encampment residents or servicing the site becomes hazardous for staff. In other words, the trash pilot does not make unauthorized encampments viable living arrangements in the long term. In addition to encampment trash collection, SPU has several additional programs to address litter and needles in the City (see Attachment B) which complement the efforts of the Navigation Team. SPU lacks meaningful data in relation to opportunistic illegal dumping or donation increases in proximity to existing encampments. SPU will partner with the Navigaton Team to apply a special analysis measuring the increase in illegal dumping adjacent to encampments. The utility is also exploring potential tools and technology to aid in deterring opportunistic illegal dumping, other municipalities have utilized camera enforcement to deter illegal dumping in areas that have routine infractions. The use of this technology for illegal dumping would need to be more fully vetted to understand the implications related to the City’s adopted privacy policies. 8 Checkpoints 3.5 and 3.6: Development of Stronger Evaluation Plan / Plan for Unsheltered Individuals to be Meaningfully Involved in Navigation Team Evaluation City Auditor Description of 3.5: Develop a plan for strengthening the evaluation of the Navigation Team. City Auditor Description of 3.6: Develop a plan for unsheltered individuals to be meaningfully involved in Navigation Team evaluation. Consider applying the principles of empowerment evaluation. Background: The City Auditor identified several possibilities the City might want to consider for strengthening its evaluation of the Navigation Team, including the involvement of unsheltered individuals. Transition of Data and Evaluation Support to the Human Services Department The Navigation Team data and evaluation support has been transitioned to the Human Services Department (HSD) Data, Performance, and Evaluation Team (DPE) as of July 2018. This team includes expertise and resources for support in reviewing all aspects of how data interacts with programming, including but not limited to: data collection, data storage, reporting, setting performance metrics, and evaluation. Additionally, this team will ensure unsheltered individuals are included in evaluation of programs. Given this recent transition, DPE has completed its investigation of the Navigation Team current data and evaluation status and has outlined steps below that will result in improved collection and analysis of data to best evaluate whether the Navigation Team achieves its intended outcomes. Completion of these steps will result in baseline data collection starting in January 2019. Step 1: Update the Navigation Team Results Based Accountability™ (RBA) Theory of Change As with all strategic planning, a year of experience with programming and reporting allows for robust conversations in revisiting the Results-Based Accountability™ Theory of Change to ensure alignment with the desired results and measures of success. An updated Theory of Change following the Results Based Accountability™ framework will ensure sustainability in working towards one goal, leading with race, and with multi-faceted accountability for each component of the team. Each entity will include performance following the RBA framework and include a Quantity: How much did you do? Quality: How well did you do it? and Impact: How 9 are people better off? This includes well-documented program policy around data processes and reporting to ensure program effectiveness can be reviewed on a regular basis. DPE completed multiple convenings of REACH, SPD, and FAS to discuss the RBA Theory of Change and discuss lessons learned and opportunities for improvement. An updated RBA Theory of Change is almost complete and will be available by fall of 2018 to be implemented for baseline data collection to happen January of 2019. Step 2: Update Performance Measures to Promote Accountability Through the DPE team’s data investigation and RBA Theory of Change work, the team identified performance measures to better promote accountability through continued regular reporting. These updated performance measures will clearly identify which component of the Navigation Team is accountable for which measures to ensure the desired result is being met. For example, ensuring people living unsheltered find immediate shelter that fits their needs is a measure for the Seattle Police Department (SPD) and REACH outreach efforts. FAS’s success is measured through ensuring site clean-ups are completed as scheduled and public health and safety hazards are eliminated. Data and business processes will be improved to answer questions about impact more efficiently, including having one data tracking solution using more recent technology, as well as improved data collection and reporting business processes supported by the expertise of DPE. These improvements will allow for reporting to be more comprehensive and agile. Step 3: Include Unsheltered Individuals in Navigation Team Evaluation Inclusion of unsheltered individuals’ voices in the Navigation Team evaluation is a key component and aligns well with the Human Services Department’s community engagement plan to better collaborate with those who have experienced or are currently experiencing homelessness. The engagement needs to include components of equity, inclusion, powersharing, relational, and asset-based approach. One important factor is to understand how those who have experienced or are currently experiencing homelessness would define Navigation Team success. One option being explored is the possibility of engaging in conversation with some of those removed from unsanctioned encampments to better understand their experiences and how engagement might be improved. There are multiple ways HSD is making strategic plans to include the voices of those who have experienced or are currently experiencing homelessness in program planning and evaluations. This plan includes the ability to do outreach and engagement with the unsheltered population for, not only the Navigation Team work but also the broader homeless system, programming and evaluation. Currently HSD is working with a contracted trainer to learn how to use techniques such as focus groups, surveys, and key informant interviews to use in supporting programming and evaluation. A focus in using these skills to engage with the unsheltered 10 population with conversations about homelessness systems include the Navigation Team work and learnings can be directly applicable. Potential for Outside Evaluation As mentioned by the City Auditor, there are multiple options for additional evaluation for the Navigation Team. Many of the rigorous academic evaluation options suggested by the City Auditor would incur a high cost and are only utilized after a program has been through a few years of practice. Conclusion There are multiple actions currently taking place to support a stronger evaluation plan for the Navigation Team that will be available in fall of 2018 and be ready to implement in January 2019 for baseline data collection. This includes movement of data responsibilities to the Human Services Department’s Data, Performance, and Evaluation Team and updating the Theory of Change to clearly articulate performance measures following the Results Based Accountability™ framework. These combined early efforts allow for added capacity, expertise, and resources available to continue measuring the effectiveness and make continued improvements based on data. In addition, the inclusion of unsheltered individuals will be combined with all future evaluation plans. 11 Attachment A: Hygiene Services Available A. Hygiene Services Funded through RFP District(s) Population Focus Served Drop-in Services Offered Agency Address Hygiene Services Offered Catholic Housing Services 118 Bell St, Seattle, WA 98121 Showers/Laundry/Restroom s 7 Single Females No YouthCare 1828 Yale Ave, Seattle, WA Showers/Laundry/Restroom 98101 s 7 Yes 6 Youth/Young Adults Native American/Alaska Native, Single Males/Females, Couples, Families, Young Adults Single Males/Females, Couples, Families, Youth/Young Adults Single Males/Females, Couples, Families, Youth/Young Adults 3 Young Adults Yes 3 Families No 3 Young Adults Yes Seattle Indian Health Board LIHI LIHI 611 12th Ave S, Seattle, WA Showers/Laundry/Restroom 98144 s 1924 9th Ave, Seattle, WA 98101 2014 NW 57th St, Seattle, WA 98107 Showers/Laundry/Restroom s Showers/Laundry/Restroom s PSKS 1609 19th Ave, Seattle, WA Showers/Laundry/Restroom 98122 s YWCA 2820 East Cherry St, Seattle, Showers/Laundry/Restroom s WA 98122 YouthCare 1253 S Jackson St, Seattle, WA 98144 Catholic Community Services Salvation Army Compass Catholic Community Services New Horizons Salvation Army Salvation Army Mary's Place Solid Ground YWCA YouthCare YouthCare ROOTS YWCA YWCA YouthCare Compass Compass DESC 1561 Alaskan Way S, Seattle, WA 98134 600 4th Ave, Seattle, WA 98104 901 Rainier Ave S, Seattle, WA 98144 232 Warren Ave N, Seattle, WA 98109 Showers/Laundry/Restroom s Showers/Laundry/Restroom s Restrooms Showers/Laundry/Restroom s Showers/Laundry/Restroom s 7 7 Yes Yes Yes No 2 1155 N 130th St, Seattle, WA 98133 2644 22nd Ave W, Seattle, WA 98199 3800 S. Myrtle, Seattle, WA 98118 2500 NE 54th St, Seattle, WA 98105 4516 15th Ave NE, Seattle, WA 98105 1415 NE 43rd, Seattle, WA 98105 2030 3rd Ave, Seattle, WA 98121 Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Restrooms Showers/Laundry/Restroom s Showers/Laundry/Restroom N/A s 1828 Yale Ave, Seattle, WA Showers/Laundry/Restroom s 98101 901 Rainier Ave S, Seattle, Showers/Laundry/Restroom s WA 98144 DV provider - do not include Showers/Laundry/Restroom s address Showers/Laundry/Restroom 157 Roy St, Seattle, s WA 98109 12 24/7 M, W, Th, F 3:307pm, Sat 11am1pm daily 7am-2pm, holidays 7am10am M-F 5:309:30pm; S-S 8a3p M-F 6:30am2:30PM Drop-in: M,T, W, F 12-3pm, Shelter 9:30pm7:30am 24/7 Drop-in M-F 10am-1pm; Shelter 24/7 daily 6:30pm7:30am 3 Single Males, Seniors Single Males/Females, Couples, Young Adults Single Males/Females, Couples, Young Adults 7 Families No 7 Yes No 7 Youth/Young Adults Single Males/Females, Couples, Young Adults Single Females, Young Adults 5 Families Yes 7 Families No 24/7 2 Families No No 24/7 4 Youth 4 Youth/Young Adults 4 Young Adults Single Females, Young Adults 7 No Yes 2709 3rd Avenue Seattle, WA 98121 Showers/Laundry/Restroom s 811 Maynard Ave S, Seattle, Showers/Laundry/Restroom s WA 98134 Showers/Laundry/Restroom 1101 Pike St, Seattle, s WA 98101 Hours of Operation 2 7 any 7 3 6 7 Families Young Adults Single Males/Females, Couples, Young Adults Single Females, Young Adults Single Males/Females, Couples, Young Adults daily 7pm-7am M-Sat 9am5:00pm 24/7 Drop-in: Sun-Th 7-9pm, Shelter Sun-Th 9:30pm7:30am 24/7 No Yes No 24/7 Drop-in M-F 7am5pm 24/7 M-F 8am-5pm, Sun 8am-noon daily 9pmmorning Yes daily 8am-8pm No No 24/7 No No No 24/7 daily 6pm7:15am daily 6pm-7am 24/7 Attachment A: Hygiene Services Available Compass 160 Denny Way, Seattle, WA 98109 Seattle Indian Center 1265 S Main St, Ste 105, Seattle, WA 98144 Catholic Community Services 416 2nd Ave Extension S, Seattle, WA 98104 Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Laundry/Restroom s 7 3 7 Single Males, Young Adults No Native American/Alaska Native, Single Males/Females, Couples, Families, Younth/Young Adults Yes Single Males/Females, Couples Yes daily 6:30pm7am M-F 10am-5pm daily 1pm6:30pm B. HYGIENE SERVICES - BRIDGE FUNDING Agency Address LIHI 1415 NE 43rd St, Seattle, WA 98105 Elizabeth Gregory Home 1604 NE 50th St, Seattle, WA 98105 Compass Housing Alliance 77 S. Washington St, Seattle, WA 98104 Hygiene Services Offered Showers/Laundry/Restroom s Showers/Laundry/Restroom s Showers/Laundry/Restroom s District(s) Population Focus Served 4 Single Males/Females, Couples, Families, Youth/Young Adults Single Females, Young Adults 7 Single Males/Females, Couples, Young Adults 4 Drop-in Services Offered Yes Yes Yes Hours of Operation T-T 9am-6pm; F9am-5:30PM M-F 9:00am5:00pm Showers: M-F, 7am-2pm. Toilets: M-F, 7am-2:30pm. Laundry: M-F, 7am-12:45pm C. NON-COMPETED HYGIENE SERVICES Agency LIHI LIHI LIHI LIHI LIHI LIHI Address Hygiene Services Offered Currently District 6, moving to Single Males/Females, District 4. Couples, Families Single Males/Females, 2 Couples, Families 2826 NW Market Street, Seattle, WA 98107 Portable Toilets 7544 Martin Luther King Jr. Portable Toilets , Way S, Seattle, WA 98118 Hygeine/Shower Trailer 1601 15th Ave. W., Seattle, WA 98119 8620 Aurora Ave. N. Seattle, WA 98103 1020 S. Myrtle Street, Seattle, WA 98108 9701 Myers Way S, Seattle, WA 98108 District(s) Population Focus Served Portable Toilets Shower/Laundry/ Toilets and Portable Toilets 7 Shower/Portable Toilets 2 Portable Toilets 1 5 Single Males/Females, Couples, Families Single Males/Females, Couples Single Males/Females, Couples, Families Single Males/Females, Couples Drop-in Services Offered Hours of Operation No 24/7 No 24/7 No 24/7 No 24/7 No 24/7 No 24/7 D. OTHER RESOURCES All 2018 non-HSI projects involving delivery of hygiene services that are included in the overall City strategy to provide such services to homeless people. Hygiene Service Provider Address Hygiene Services Avail. as of 1/24/18 Hours of Operation 13 Population Focus Attachment A: Hygiene Services Available Seattle Public Libaries Library - Central Library - Ballard Library - Beacon Hill Library - Broadview Library - Capitol Hill Library - Columbia 8016 Greenwood Ave N, Seattle, WA 98103 3411 SW Raymond St, Seattle, WA 98126 M-Th 10am-8pm, Fri/Sa 10am-6pm, Su 12pm- Yes 6pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M/T 1pm-8pm, W/Th 11am6pm, Sat 11am-6pm, Sun Yes 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M/T 1pm-8pm, W/Th 11am6pm, Sat 11am-6pm, Sun Yes 1pm-5pm M/T 1pm-8pm, W/Th 11am6pm, Sat 11am-6pm, Sun Yes 1pm-5pm M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm M/T 1pm-8pm, W-Sat 11amYes 6pm, Sun 1pm-5pm 713 8th Ave S, Seattle, WA 98104 M/T 1pm-8pm, W-Sat 11amYes 6pm, Sun 1pm-5pm 1000 4th Ave, Seattle, WA 98104 5614 22nd Ave NW, Seattle, WA 98107 2821 Beacon Ave S, Seattle, WA 98144 12755 Greenwood Ave N, Seattle, WA 98133 425 Harvard Ave E, Seattle, WA 98102 4721 Rainier Ave S, Seattle, WA 98118 Library - Delridge 5423 Delridge Way SW, Seattle, WA 98106 Library - Douglass-Truth 2300 E Yesler Way, Seattle, WA 98122 Library - Fremont 731 N 35th St, Seattle, WA 98103 Library - Green Lake 7364 East Green Lake Dr N, Seattle, WA 98115 Library - Greenwood Library - High Point Library - International District/Chinatown 12501 28th Ave NE, Seattle, M-Th 10am-8pm, Fri/Sa Yes 10am-6pm, Su 1pm-5pm WA 98125 M/T 1pm-8pm, W/Th 11am1134 33rd Ave, Seattle, WA Library - Madrona-Sally 6pm, Sat 11am-6pm, Sun Yes 98122 Goldmark 1pm-5pm M/T 1pm-8pm, W/Th 11am2801 34th Ave W, Seattle, 6pm, Sat 11am-6pm, Sun Yes WA 98199 Library - Magnolia 1pm-5pm M/T 1pm-8pm, W/Th 11am2401 24th Ave E, Seattle, 6pm, Sat 11am-6pm, Sun Yes WA 98112 Library - Montlake 1pm-5pm M/T 1pm-8pm, W/Th 11am7058 32nd Ave S # 104, 6pm, Sat 11am-6pm, Sun Yes Seattle, WA 98118 Library - NewHolly 1pm-5pm 6801 35th Ave NE, Seattle, M-Th 10am-8pm, Fri/Sa Yes Library - Northeast 10am-6pm, Su 1pm-5pm WA 98115 10548 5th Ave NE, Seattle, M-Th 10am-8pm, Fri/Sa Yes Library - Northgate 10am-6pm, Su 1pm-5pm WA 98125 M/T 1pm-8pm, W/Th 11am400 W Garfield St, Seattle, 6pm, Sat 11am-6pm, Sun Yes WA 98119 Library - Queen Anne 1pm-5pm 9125 Rainier Ave S, Seattle, M-Th 10am-8pm, Fri/Sa Yes Library - Rainier 10am-6pm, Su 1pm-5pm WA 98118 8604 8th Ave S, Seattle, WA M/T 1pm-8pm, W-Sat 11amYes Library - South Park 98108 6pm, Sun 1pm-5pm 9010 35th Ave SW, Seattle, M-Th 10am-8pm, Fri/Sa Yes Library - Southwest 10am-6pm, Su 1pm-5pm WA 98126 5009 Roosevelt Way NE, M/T 1pm-8pm, W-Sat 11amYes Library - University Seattle, WA 98105 6pm, Sun 1pm-5pm M/T 1pm-8pm, W/Th 11am1501 N 45th St, Seattle, WA 6pm, Sat 11am-6pm, Sun Yes 98103 Library - Wallingford 1pm-5pm 2306 42nd Ave SW, Seattle, M-Th 10am-8pm, Fri/Sa Yes Library - West Seattle WA 98116 10am-6pm, Su 1pm-5pm Library - Lake City Morrison Day Center Delridge Community Center Green Lake Community Center Miller Community Center 517 3rd Ave, Seattle, WA 98104 4501 Delridge Way SW, Seattle, WA 98106 7201 E Green Lake Dr N, Seattle, WA 98115 330 19th Ave E, Seattle, WA 98112 Yes M/W 9am-8pm, T/Th 12pmYes 8pm, F 11am-6pm M-F 10am-9pm, Sa 9amYes 5pm MWF 12pm-8pm, T/TH 9amYes 5pm 14 All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All Attachment A: Hygiene Services Available MW 9am-9pm, T/Th 10am9pm, F 9am-6pm, Sa 9am- Yes 5pm All M-F, 2-7pm; Sa Su, noon2pm. Yes Seattle Publis School Youth & Their Families M-F, 2-5pm; Sa Su, noon2pm Yes Seattle Publis School Youth & Their Families Yes Seattle Publis School Youth & Their Families Yes Seattle Publis School Youth & Their Families Yes Seattle Publis School Youth & Their Families Yes Southwest Pool 2801 SW Thistle St, Seattle, M-Th, 7:30-8:30pm; Sa, 1WA 98126 2pm; Su, 4-5pm. Seattle Publis School Youth & Their Families Yes Rainier Beach Pool 8825 Rainier Ave S, Seattle, M-F, 2-5pm; Sa Su, noonWA 98118 2pm. Seattle Publis School Youth & Their Families 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All Rainier Community Center Medgar Evars Pool Queen Anne Pool Madison Pool Meadowbrook Pool Ballard Pool 4600 38th Ave S, Seattle, WA 98118 500 23rd Ave, Seattle, WA 98122 1920 1st Ave W, Seattle, WA 98119 13401 Meridian Ave N, Seattle, WA 98133 10515 35th Ave NE, Seattle, WA 98125 1471 NW 67th St, Seattle, WA 98117 M-F, 2-7pm; Su, noon-2pm. M-F, 2-5pm; Sa, noon-2pm M-F, 2-5pm; Su, noon-2pm Seattle Parks 1702 Alki Ave. SW, Seattle, WA 98116 5817 SW Lander St., Seattle, Alki Playground WA 98116 8702 Seward Park Ave. S, Atlantic City Boat Ramp Seattle, WA 98118 2614 24th Ave. W, Seattle, Bayview Playground WA 98199 1902 13th Ave. S, Seattle, Beacon Hill Playfield WA 98144 8650 55th Ave. S, Seattle, Beer Sheva Park WA 98118 13035 Linden Ave. N, Bitter Lake Playfield Seattle, WA 98133 1730 Bradner Pl. S, Seattle, Bradner Gardens Park WA 98144 6000 39th Ave. S, Seattle, Brighton Playfield WA 98118 Burke-Gilman 5201 Sand Point Wy. NE, Playground Park Seattle, WA 98105 1635 11th Ave., Seattle, WA Cal Anderson Park 98122 5200 35th Ave. SW, Seattle, Camp Long WA 98126 950 NW Carkeek Park Rd., Carkreek Park Seattle, WA 98177 333 Pontius Ave. N, Seattle, Cascade Playground WA 98109 1800 Lake Washington Blvd. Colman Playground S, Seattle, WA 98144 5849 15th Ave. NE, Seattle, Cowen Park WA 98105 Dahl (Waldo J.) 7700 25th Ave. NE, Seattle, Playfield WA 98115 2800 1st Ave. W, Seattle, David Rodgers Park WA 98119 4458 Delridge Way SW, Delridge Playfield Seattle, WA 98106 3801 Discovery Park Blvd., Discovery Park Seattle, WA 98199 1222 Harbor Ave. SW, Don Armeni Boat Ramp Seattle, WA 98116 Dr. Blanche Lavizzo 2100 S Jackson St., Seattle, Park WA 98144 1007 12th Ave. S, Seattle, Dr. Jose Rizal Park WA 98144 2805 SW Holden St., Seattle, E.C. Hughes Playground WA 98126 East Queen Anne 1912 Warren Ave. N, Playground Seattle, WA 98109 5400 Fauntleroy Way SW, Fairmount Playground Seattle, WA 98136 Alki Beach Park 15 Attachment A: Hygiene Services Available 537 25th Ave., Seattle, WA Garfield Playfield 98122 2101 N Northlake Way, Gas Works Park Seattle, WA 98103 Genesee Park and 4316 S Genesee St., Seattle, Playfield WA 98118 750 S Homer St., Seattle, Georgetown Playfield WA 98108 923 NW 54th St., Seattle, Gilman Playground WA 98107 8498 Seaview Pl. NW, Golden Gardens Park Seattle, WA 98117 7201 E Green Lake Dr. N, Green Lake Park Seattle, WA 98115 8905 Fremont Ave. N, Greenwood Park Seattle, WA 98103 2700 California Ave. SW, Hiawatha Playfield Seattle, WA 98116 Highland Park 1100 SW Cloverdale St., Playground Seattle, WA 98106 59th Ave. S & S Norfolk St., Hutchinson Playground Seattle, WA 98118 Interbay Athletic 3027 17th Ave. W, Seattle, Complex WA 98119 3801 Beacon Ave. S, Seattle, Jefferson Park WA 98108 6961 37th Ave. S, Seattle, John C. Little Sr. Park WA 98118 Judkins Park and 2150 S Norman St., Seattle, Playfield WA 98144 899 W Olympic Pl., Seattle, Kinnear Park WA 98119 10145 Rainier Ave. S, Lakeridge Playfield Seattle, WA 98178 5013 S Angeline St. Seattle, Lakewood Playground WA 98118 201 Lakeside Ave. S, Seattle, Leschi Park WA 98122 9536 Ashworth Ave. N, Licton Springs Park Seattle, WA 98103 8011 Fauntleroy Way SW, Lincoln Park Seattle, WA 98136 14043 32nd Ave. NE, Little Brook Park Seattle, WA 98125 4201 E Madison St., Seattle, Madison Park WA 98112 853 Lake Washington Blvd., Madrona Park Seattle, WA 98122 3211 E Spring St., Seattle, Madrona Playground WA 98122 1461 Magnolia Blvd. W, Magnolia Park Seattle, WA 98199 2518 34th Ave. W, Seattle, Magnolia Playfield WA 98199 7400 Sand Point Way NE, Magnuson Park Seattle, WA 98115 Maple Leaf Reservoir 1020 NE 82nd St., Seattle, Park WA 98115 4801 Corson Ave. S, Seattle, Maple Wood Playfield WA 98108 5100 NE 93rd St., Seattle, Matthews Beach Park WA 98115 10533 35th Ave. NE, Seattle, Meadowbrook Playfield WA 98125 4649 Sunnyside Ave. N, Meridian Playground Seattle, WA 98103 1618 E Calhoun St., Seattle, Montlake Playfield WA 98112 2521 Lake Park Dr. S, Mount Baker Park Seattle, WA 98144 12718 1st Ave. NE, Seattle, Northacres Park WA 98125 4351 S Othello St., Seattle, Othello Playground WA 98118 3233 E Spruce St., Seattle, Peppi's Playground WA 98122 352 Martin Luther King Jr. Powell Barnett Park Way, Seattle, WA 98112 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 16 Attachment A: Hygiene Services Available 1800 S Main St., Seattle, WA Pratt Park 98144 8802 Rainier Ave. S, Seattle, Rainier Beach Playfield WA 98118 3700 S Alaska St., Seattle, Rainier Playfield WA 98118 5520 Ravenna Ave. NE, Ravenna Park Seattle, WA 98105 7226 12th Ave. SW, Seattle, Riverview Playfield WA 98106 2850 SW Roxbury St., Roxhill Park Seattle, WA 98126 2001 NW Canoe Pl., Seattle, Salmon Bay Park WA 98117 1400 Martin Luther King Jr. Sam Smith Park Way S., Seattle, WA 98144 9053 1st Ave., NW, Seattle, Sandel Playground WA 98117 1660 Harbor Ave. SW, Seacrest Park Seattle, WA 98126 5900 Lake Washington Blvd. Seward Park S, Seattle, WA 98118 1590 NW 90th St., Seattle, Soundview Playfield WA 98117 4745 9th Ave. NE, Seattle, University Playground WA 98105 7050 Beacon Ave. S, Seattle, Van Asselt Playground WA 98108 4408 NE 70th St., Seattle, View Ridge Playfield WA 98115 1247 15th Ave. E, Seattle, Volunteer Park WA 98112 4219 Wallingford Ave. N, Wallingford Playfield Seattle, WA 98103 6920 34th Ave. SW, Seattle, Walt Hundley Playfield WA 98126 Washington Park 1017 Lake Washington Blvd Playfield E, Seattle, WA 98112 9000 8th Ave. SW, Seattle, Westcrest Park WA 98106 1000 N 50th St,. Seattle, WA Woodland Park 98103 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All 4am-11:30pm Yes All Other Providers Union Gospel Mission 318 2nd Ave Extension S, Seattle, WA 98104 Single Males 17 1 Litter, Sharps and Illegal Dumping Overview Seattle Public Utilities addresses litter, sharps and illegal dumping citywide with several programs. These services include the longstanding illegal dumping program and pilot programs for litter abatement and sharps collection as described below. SPU partners with City departments and community organizations to tackle litter hot spots, provide safe needle disposal and respond quickly to complaints. Illegal Dumping Program Litter Abatement Pilot For more than 30 years, SPU’s Illegal Dumping program has responded to reports of junk, garbage or debris left on public property, including roadsides, open streets and paved alleys. Most commonly reported items include TVs and computers; furniture; paints, solvents and other potentially hazardous liquids; tires; garbage; yard waste; and construction debris. SPU responds to reports that come in through the Illegal Dumping hotline and the Find it, Fix it mobile app. Population growth and increased general awareness of litter and illegal dumping has significantly increased the volume of illegal dumping complaints in Seattle in recent years. There were 5,956 reports in 2014, 11,053 in 2015, 13,455 in 2016, and 17,462 in 2017—a 193 percent increase from 2014. The increase in illegal dumping complaints led to a backlog of more than 2,500 open work orders in 2014 and 21-day average removing illegal dumping material in the public right of way. Following improvements implemented in 2016, SPU now responds on average within four days and responds to all complaints within 10 days. SPU increased resources to the Illegal Dumping and Litter program to decrease response times by using handled real time technology which results in a faster intake process, triage protocol for reports, use of contractors for pickup, and updates to customers informing about the progress of their complaint from start to finish. 18 This pilot partners with communities to target litter hot spots throughout Seattle and works closely with community organizations to coordinate litter collection. SPU has collected litter from communities including Little Saigon, South Park, Rainier Beach, SoDo, Ballard Docks, Licton Springs, Othello and Hillman City. SPU’s Litter Abatement Pilot has collected 369,020 pounds of litter since July 2017. Annual Illegal Dumping Volume 20000 SPU’s Sharps Collection Pilot provides rapid response for reports of needles on public property. SPU responds within 24 hours to these reports. In addition, SPU provides safe needle disposal locations around the City and in park restrooms. 17,462 15000 10000 Sharps Pilot Program 11,053 13,455 5956 5000 0 2014 2015 2016 2017 Since February 2017, the program has resulted in disposal and collection of more than 95,500 syringes. In 2017, the City’s Illegal Dumping Program received 17,462 complaints and removed and disposed of 1,462,780 pounds or 731.39 tons of illegally dumped material. 19