d?
HART 

intercivic'" 
Georgla'

17. Describe the useable components paper and ink) of your voting system solution, including
whether or not they are proprietary, have to be replaced by purchasing directly from you, or can be
replaced commercially through other vendors?

The following is an example of the usable components of our Verity Voting system.
The list of consumables may vary depending on the voting method and Verity
con?guration the State chooses.

Non-Proprietary:

0 Thermal paper roll

0 Toner cartridges

0 Printer drum kits

0 Headphone covers

0 CMOS battery (coin battery for Verity voting device tablet)

I Ballot stock

Proprietary:

0 Verity Key (security device)

0 VDrive (portable media devices)

0 Verity voting device battery

18. For budget purposes, please provide an estimated cost of your voting system solution, including
hardware, software, any necessary licenses, peripherals, implementation, decommissioning,
training, and maintenance.

For the State of Georgia?s budget planning purposes, Hart presents below the
estimated 10?year cost of our voting system solution for Method 1 and Method 2.
This estimated cost includes hardware, software, any necessary licenses, peripherals,
implementation, decommissioning, training, and maintenance for each method. The
cost presented here is based on current list pricing. Should the State decide to issue
a formal solicitation to procure a statewide voting system solution, we will provide

discounted pricing.

The Verity con?guration suggested to accommodate each of the two methods
includes the number of devices shown in response to Question 4. Each
configuration also includes the appropriate number of instances of the following

components:
0 Election management system (for use at the State Entity level)

0 High?speed scanning/ adjudication solution

3. REQUESTED INFORMATION 27

 

I

(0

Georgia

HART

intercivz?cm

0 Tabulation reporting software

Estimated list?pricing cost for each con?guration Hart suggests follows:
Method 1 (10 years) $68,465,593

Method 2 (10 years) $174,112,997

19. For budget purposes, is there an option to lease equipment instead of purchasing equipment under

your solution? If so, please provide an estimated cost to lease each component of your proposed

solution where leasing is an option and whether the leasing option includes updates to the software.

Hart offers leasing options that will enable the State of Georgia to gain the bene?ts
of adopting the secure, modern Verity Voting system without having to fund the
entire system up front. The ?rst payment will not be due until 12 months after
the purchase date.

Hart?s leasing program is ?exible; we will work with the State to identify the most
favorable option. At the end of the term, equipment ownership transfers to the
State. Ongoing use of Verity software and system support, including software
updates, are covered under the annual license and support agreement described in

the sample Verity Master Agreement, which is available upon request.

The leasing option will be provided as an expression of interest, subject to audit
analysis and mutually acceptable documentation. It will not be a binding
commitment. The terms outlined herein are subject to change and rates may be

indexed to current market at time of purchase.

20. Describe your proposed solution?s technical support system, including, but not limited to, how it will

provide ongoing software and system support; conduct regular source code auditing and analysis;

escrow source code; share information about source code auditing and reviews; share information

about each code release; and offer security enhancements for state and local officials.

28

In selecting Hart, the State of Georgia will have 24/7 access to expert support for
your Verity system. Our Customer Support Center and Hartline tracking system
provide elections personnel a consistent source for technical and operational
support via phone or email through. Using these resources, customers can submit

incidents, requests for repairs, change requests, and enhancement requests around

the clock.

Knowledgeable Customer Support Center staff members are available live via phone
from 7 am. to 7 pm. Central, Monday through Friday. Customers can also reach a
representative outside of these hours by leaving a voicemail. The receipt of a

voicemail triggers a call forward to a Customer Support Center staff member, and

3. REQUESTED INFORMATION