STATEMENT FROM ALIERA HEALTHCARE INC.
Aliera has never misled consumer and sales agents about its health plans. For
example, our website, marketing materials and other communications clearly state
that Trinity’s health sharing products are not insurance. More importantly, they have
never been represented as insurance. All of our membership materials clearly
define plan restrictions, such as pre-existing conditions, exclusion periods and more.
We take our members’ healthcare and well-being very seriously, and for us, even
one complaint is too many. As a result, we are always willing to work with members
to achieve a successful resolution to meet their healthcare needs. Aliera manages
more than 3,000 contributors in Washington State and the total number of
complaints from those members are less than half of one percent.
Since its inception, Aliera has strived to work with its healthcare sharing ministry
partners to offer consumers the choice of non-insurance health plans. Our strength
comes from giving consumers a choice. Our plans contain notices informing
consumers that Aliera plans are not insurance, as many state regulators require.
We even market on the fact that we are not traditional insurance. Since the launch
of these products, we have consistently explained in detail to members, brokers and
even regulators that we are simply not an insurance company. We go into significant
detail on our website and marketing materials to make crystal clear that we offer
many innovative healthcare plans which are alternatives to traditional health
insurance.
Within all our different product lines, following government standards is important
to us. Other healthcare companies have a similar model. Aliera has refined and
improved its members’ choices, options and added an expertise which elevates the
industry standard.
Aliera disagrees that Trinity's inclusive and specific statement of beliefs misleads
consumers or violates the applicable regulations governing healthcare sharing
ministries. Trinity clearly communicates those statements of belief so that
consumers can make an informed choice that's right for them.
We remain devoted to our valued members, giving them choices and creating
opportunities to have access to affordable healthcare.