Purchasing Divison State of West Virginia 201 9 Washington Street East Post Office Box 50130 Request for Quotatlon Charleston. WV 25305-0130 21 nfo Technology Proc Folder: 599044 DOC Description: Addendum - Social Media Management Platform Project (OT19149 PFOC TYPE: Central Contract - Fixed Amt Date Issued Solicitation Closes Solicitation No Version 2019-07-09 2019-07-16 CRFQ 0210 2 13:30:00 BID CLERK DEPARTMENT OF ADMINISTRATION PURCHASING DIVISION 2019 WASHINGTON ST CHARLESTON WV 25305 US Vendor Name, Address and Telephone Number: FOR CONTACT THE BUYER Guy Nisbet (304) 558?2596 guy.l.nisbet@wv.gov Signature FEIN DATE All offers subject to all terms and conditions contained in this solicitation Page FORM ID VW-PRC-CRFQ-001 Addendum Addendum No.01 issued to publish and distribute the following information to the vendor community as attached. *11' *?k'k'kii? Request for Quotation (Social Management Platform Project) The West Virginia Purchasing Division is soliciting bids on behalf of the Agency, The West Virginia Of?ce of Technology from quali?ed vendors to establish a contract for a social media management platform that provides publishing tools. monitoring tools, analytical tools. and audience tools. This piatfcmi will be utilized by the Office of the Governor. and agencies within the Executive Branch and West Virginia Department of Commerce. per the Speci?cations, and Terms and Conditions contained within the solicitation as attached hereto[3&0 CHIEF FINANCIAL OFFICER DEPARTMENT OF ADMINISTRATION DEPARTMENT OF ADMINISTRATION OFFICE OF TECHNOLOGY BLDG 5, 10TH FLOOR 1900 KANAWHA BLVD E. BLDG 5 10TH FLOOR 1900 KANAWHA BLVD CHARLESTON WV25305 CHARLESTON WV 25305 US US Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 1 Overall Total Cost: Meltwater Social 1.00000 YR or Equal Comm Code Manufacturer Speci?cation Model 80140000 Extended Description 3.1.1 Contract Service Item Meltwater Social or Equal 3.1.1.1 Vendor must provide an all-in-one social media management platform. *Vendor is to insert their TOTAL BID AMOUNT from Exhibit A on the Commodity line. Vendor must attach Pricing Page capturing all requested information with their submitted Bid Response. Page 2 SOLICITATION NUMBER: CRFQ 0210 1802000000001 Addendum Number: No.01 The purpose of this addendum is to modify the solicitation identi?ed as (?Solicitation?) to re?ect the change(s) identi?ed and described below. Applicable Addendum Category: Modify bid opening date and time Modify speci?cations of product or service being sought I Attachment of vendor questions and responses Attachment of pre-bid sign-in sheet Correction of error Other Description of Modi?cation to Solicitation: Addendum issued to publish and distribute the attached documentation to the vendor community. 1. Vendor submitted Questions and Agency responses. No other Changes. Additional Documentation: Documentation related to this Addendum (if any) has been included herewith as Attachment A and is speci?cally incorporated herein by reference. Terms and Conditions: 1. All provisions of the Solicitation and other addenda not modi?ed herein shall remain in full force and effect. 2. Vendor should acknowledge receipt of all addenda issued for this Solicitation by completing an Addendum Acknowledgment, a copy of which is included herewith. Failure to acknowledge addenda may result in bid disquali?cation. The addendum acknowledgement should be submitted with the bid to eXpedite document processing. Revised 6.3819012 ATTACHMENT A Revised 6f8l2012 CRFQ 0210 ISC2000000001 Social Media Management Platform Project Vendor submitted Questions and Agency Responses. July 8, 2019 1. In an abundance of caution, we would like to con?rm the tabulation and display of pricing in the CRFQ. 0210 ISC2000000001. Social media Management Platform Project (Tl9149) The Spreadsheet, Exhibit A Price Page Solicitation, sets out a yearly cost to submit and automatically produces a Total Bid Amount of the sum of the 4 yearly costs. As an example - if each year total was $100.00 then the Total Bid Amount would be $400.00 The actual Bid document (CRFQ. 0210 ISC2000000001.) on page requests we enter a Unit price equal to the yearly cost tabled in the spreadsheet: In our example $100.00 The asterisk under extended description states *Vendor is to insert their TOTAL BID AMOUNT ?'om Exhibit A on the commodity Line. Vendor must attach Pricing Page capturing all requested information with their submitted Bid Response?. . Please con?rm that in our example we would put $100.00 for the Unit Price and $400.00 for the Total price 0 Please con?rm that by pricing page you mean the Exhibit A spreadsheet and the completed second page of the actual Bid document (CRFQ. 0210 ISC2000000001.) . Please con?rm that if there are no component or ancillary costs then these two entries constitute ?all requested information? A. If the total bid amount calculated on Exhibit A Pricing Page $400; then you would enter $400 in the commodity line 1 on Q.2 Which of?ces/agencies will be using this platform to start, and are there Opportunities for its usage to expand state?wide? A. See Section 1: Purpose and Scope Q3 Can you disclose any budgetary information? A. State Law forbids disclosure of Project budgets. Q.4 Are you opposed to a cloud-based solution like Salesforce?s Marketing Cloud? A. No a cloud-based solution is acceptable. Q5 What do you currently use for social media management purposes? Do you currently use Meltwater? A. Please provide your capabilities regarding social media management. What we currently use is irrelevant. Q6 What pain points are associated with your current methods of social media management? A. Please provide your capabilities regarding social media management per the requirements of the solicitation. Q7 What is your purpose in social media listening? What do you hope to achieve by tuning into conversations mentioning the State of West Virginia? A. Track effectiveness in generating reach and ?equency. Understanding sentiment being expressed by target audiences on a variety of issues and topics. Q.8 Is there any signi?cance to why you issued this RFP now instead of, say, in Q1 or Q4 of 2019? A. No. Q.9 How many social accounts would be managed? Which platforms? A. See section In order to derive at a licensing cost estimate, what is the anticipated total number of internal users that will require access to the solution? A. Vendors proposed solution must be priced for unlimited accounts 1 For implementation partners outside of West Virginia, are there any parts of this work that you?d like to be completed on?site? A. No. Q. 12 Do resumes of the proposed consultant(s) who would work with the State of West Virginia need to be included in our response? A. Not a requirement. If you feel the information is pertinent and relevant, you are ?ee to provide them. Q.13 Can you disclose which types of keywords you?d like to monitor? A. The topics and keywords that will be monitored will vary dramatically and may change daily. This is due to the nature of the services that are provided by government and topics that are relevant to the constituents of West Virginia. Q.14 Whether companies ?om Outside USA can apply for this? (like, ?om India or Canada) A. Yes, companies from outside the USA can apply. Q. 1 5 . Whether we need to come over there for meetingsperform the tasks (related to RF P) outside (like, ?om India or Canada) A. Yes, this is not a Request for Proposal (RFP) but is a Request for Quotation (submit the proposals via email? A. No. Bids must be submitted via WVOASIS, courier, mailed, faxed or delivered in person. West Virginia Purchasing Division 2019 Washington Street, East Charleston, WV. 253 05-0130 Fax: 304.558.3970 No other Changes. ADDENDUM ACKNOWLEDGEMENT FORM SOLICITATION NO.: Instructions: Please acknowledge receipt of all addenda issued with this solicitation by completing this addendum acknowledgment form. Check the box next to each addendum received and sign below. allure to acknowledge addenda may result in bid disquali?cation. Acknowledgment: I hereby acknowledge receipt of the following addenda and have made the necessary revisions to my proposal, plans and/or speci?cation, etc. Addendum Numbers Received: (Check the box next to each addendum received) Addendum No. 1 Addendum No. 6 Addendum No. 2 Addendum No. 7 Addendum No. 3 Addendum No. 8 Addendum No. 4 Addendum No. 9 Addendum No. 5 Addendum No. 10 I understand that failure to con?rm the receipt of addenda may be cause for rejection of this bid. I further understand that any verbal representation made or assumed to be made during any oral discussion held between Vendor?s representatives and any state personnel is not binding. Only the information issued in writing and added to the speci?cations by an of?cial addendum is binding. Company Authorized Signature Date NOTE: This addendum acknowledgement should be submitted with the bid to expedite document processing. Revised 6f8f2012