C2019-0901 Attachment 3 For Council Approval List of Proposed Reductions by Service Package # 1 2 3 4 Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction Affordable Housing* Pro-rated reduction of operating grant to Silvera for Seniors Details to be provided by partner. Service Reduction $194 Affordable Housing* Reduce Housing Incentive Program by $188K Through the Housing Incentive Program (HIP), The City provides $3.6K (average) in fee rebates and grants to support each nonprofit affordable home developed. Reducing HIP by $188K results in 52 fewer homes or a 13% reduction of homes supported annually. Service Reduction $188 Appeals & Tribunals Reduction of travel, training and a position The service has found efficiencies to meet the budget reduction required without an impact to service. Management will prioritize requests to ensure training dollars intentionally spent. Efficiency Arts & Culture* Pro-rated reduction of operating grant to Calgary Arts Development Authority (CADA) Details to be provided by partner. $78 $410 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 1 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service Net Operating Budget Impact of Package ($000s) Title of Reduction Reduction Description Type of Reduction Service Reduction $405 5 Arts & Culture* Programming and service reductions A decrease in the number and/or quality of festivals and events as a result of eliminating near-cost sound production services; a reduction in CSIF funding for special events; and a reduction to programming activities for New Year's Eve celebrations. 6 Bylaw Education & Compliance* Elimination of positions Reporting structure review and service reduction. Cost recovery of bylaw work. Service Reduction $623 7 Calgary 9-1-1 Identified alternative funding sources Alternate funding sources: 9-1-1 Levy, cost recovery and capitalized operations. Efficiency $701 Service Reduction $246 Service Reduction $117 8 Citizen Engagement & Insights Customer Experience Program 9 Citizen Engagement & Insights Citizen Engagement Eliminate Customer Experience service to the organization. The consulting function, including customer experience maturity models and measurement, service line specific customer segmentation, journey mapping, and training support, will be discontinued. Reduce Engage resourcing. Cash shortfall to be made up with other 2019 budget reductions. * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 2 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction 10 Citizen Engagement & Insights Multicultural Communications & Engagement Strategy Planned multi-lingual focus groups, engagement activities and translation services will be reduced. Service Reduction 11 Citizen Information & Services Structure Reorganization Efficiency $197 City Auditor's Office* Resource Investment Reduction The reduction will impact the City Auditor's Office resilience, responsiveness, and delivery of our audit work. The estimated impact is a 20% reduction in delivery of the approved 2020 Annual Audit Plan. Service Reduction $101 City Planning & Policy Pro-rated reduction of operating grant to Calgary Heritage Authority Details to be provided by partner. City Planning & Policy MDP/CTP review scope reduction; reduced capacity for policy development and implementation Scope of MDP/CTP Review to focus on text/plain language edits; no new targets/policy; and completion in Q2 2020. Reduced regional planning expertise. Reduced capacity for future policy initiatives and implementation of existing strategies. 12 13 14 $69 $7 Service Reduction $454 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 3 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction City Planning & Policy Reduction in quality urban design outreach and new policy Reduction in education and outreach efforts with industry, community, and citizens on the MDP's 13 design elements (Quality Design Project). Stop efforts on new stand-alone urban design policy and guidelines (example City Wide Urban Design Guidelines). Service Reduction $150 16 City Planning & Policy TBL review / reduced capacity for policy development and implementation Cancellation of Triple Bottom Line Policy Review; reduced capacity for future policy initiatives and implementation of existing strategies. Service Reduction $150 17 Community Strategies Welcoming Community Policy Implementation Efficiency $201 18 Community Strategies Indigenous Relations Office Investment Service Reduction $482 15 Reduction in support to implement the Welcoming Community Policy. This work has been absorbed through the Calgary Local Immigration Partnership (CLIP). Understanding The City’s commitment to reconciliation, core functions of the Indigenous Relations Office would be prioritized but some additional positions supporting implementation of some actions would be delayed. This will reduce the amount of support available to The Corporation to fulfill obligations of the White Goose Flying report. * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 4 of 23 C2019-0901 Attachment 3 For Council Approval Package # 19 Service Community Strategies Title of Reduction Pro-rated reduction of operating grant to Vibrant Communities Calgary Reductions in positions, consulting, and other business expenses 20 Corporate Governance 21 Corporate Programs Reduction in Corporate Programs 22 Corporate Security Reduction in Software Licensing Costs Reduction Description Type of Reduction Net Operating Budget Impact of Package ($000s) Details to be provided by partner. Relinquishment of an un-filled position meant to support engineering governance and the elimination of a position in ESM. Work will be shifted, and alternative delivery models will be considered. Intentional management of corporate costs and corporate contingencies. Reduction will result less capacity to manage material contingencies that cannot be budgeted for at the Corporate level. This reduction identifies cost savings realized through a rigorous review of an existing Service Level Agreement with one of our Vendors. The annual maintenance fees were assessed and lowered based on this review, realizing immediate cost savings. $16 Service Reduction $558 Service reduction $6,253 Efficiency $280 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 5 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service 23 Corporate Security 24 Council & Committee Support 25 Data Analytics & Information Access 26 Economic Development & Tourism Title of Reduction Reduction Description This reduction will not impact any services provided by Corporate Security. This Reduction of efficiency was identified during a review of Annual annual maintenance costs for security Maintenance Fees software. Includes Fleet lease rate reduction of $2.6K Materials will be provided in electronic Reduction in paper format, and participants will have the option agenda, catering, to print any materials at their discretion and contracts, training with the introduction of catering guidelines and a position savings are realized. Reduce staff time and use of contractors. This service reduction will affect other service lines by decreasing the capacity of Service Advanced Analytics and Geospatial Reductions technology which supports direct citizen service delivery. Pro-rated reduction of operating grant to Details to be provided by partner. Calgary Economic Development (CED) Type of Reduction Net Operating Budget Impact of Package ($000s) Efficiency $103 Service Reduction $175 Service Reduction $300 $269 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 6 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description 27 Economic Development & Tourism Pro-rated reduction of operating grant to Calgary Technologies Details to be provided by partner. $27 28 Economic Development & Tourism Pro-rated reduction of operating grant to Calgary TELUS Convention Centre Details to be provided by partner. $58 29 Economic Development & Tourism Pro-rated reduction of operating grant to Tourism Calgary Details to be provided by partner. $108 30 Economic Development & Tourism Pro-rated reduction of operating grant to Heritage Park Details to be provided by partner. $119 Type of Reduction * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 7 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description 31 Economic Development & Tourism Pro-rated reduction of operating grant to Arts Commons Details to be provided by partner. $85 32 Economic Development & Tourism Details to be provided by partner. $14 33 Economic Development & Tourism Details to be provided by partner. $38 34 Economic Development & Tourism Details to be provided by partner. $73 35 Economic Development & Tourism Details to be provided by partner. $274 Pro-rated reduction of operating grant to Hangar Flight Museum Pro-rated reduction of operating grant to Fort Calgary Pro-rated reduction of operating grant to TELUS Spark Pro-rated reduction of operating grant to Calgary Zoo Type of Reduction * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 8 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service Title of Reduction Reduction Description 36 Economic Development & Tourism Economic Development Policy Coordination (Mayor's Office) Reduction Reduced funding to Economic Development Policy Coordination in the Mayor's Office. 37 Emergency Management & Business Continuity* Reduced Agency and Training Services 38 Environmental Management Climate Adaptation Plan Resource Executive Leadership Reduced capacity to deliver corporate projects and respond to arising needs Facility Management* Replacement of Corporate Security guards with electronic monitoring 39 40 Decrease in the level of preparedness of agency members and the community. Decrease in capacity to run training programs. In the event of an EOC activation, we will be challenged to provide the required staffing for a 24-hour period. Reduce support for the implementation of The City’s Climate Resilience Strategy, specifically the Climate Adaptation Plan. Reduced capacity to respond to arising or changing needs from both Council and the organization. Workload peaks will be covered by redeployment of staff from other work (rather than hiring additional staff), resulting in slowing of corporate projects. Introduction of new technological solutions for building security resulting in reduced requirements for security staff at FM facilities. Type of Reduction Net Operating Budget Impact of Package ($000s) $20 Service Reduction $171 Service Reduction $124 Service Reduction $290 Efficiency $250 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 9 of 23 C2019-0901 Attachment 3 For Council Approval Package # 41 Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction Facility Management* Maintain Public Access Program Service Levels The Public Access Program will not be expanded and renovations to enhance existing space will not be undertaken. Efficiency $231 Efficiency $287 Efficiency $340 Contract efficiencies will be found in workspace consultation and delivery services, bundling of operations and maintenance contracts and by moving contracted work from after-hours to business hours. Reductions to support services along with reduced budget for CSC and Supply services. 42 Facility Management* FM Contract Efficiencies 43 Facility Management* Reduction in enabling support services 44 Facility Management* Reduction in facility planning and delivery resources A reduction in resources resulting in work redistribution and decreased speed of service delivery. Staff positions will also be capitalized. Service Reduction $471 Facility Management* Reduction of 2 Facility Operations maintenance and operations positions Reduction in facility operations positions resulting in a decrease to non-statutory, nonessential preventative maintenance work. Service Reduction $179 45 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 10 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service Title of Reduction 46 Financial Support Reduction of positions and manageable costs 47 Fire & Emergency Response* Medical and Emergency Response Reduction Reduction Description A redistribution of assigned tasks due to less resources, will result in slower response time to inquires or work deliveries. Legislative compliance and Corporate direction will be prioritized. Four medical response units and one rescue unit reducing frontline positions (through vacancies and attrition). This will reduce service for critical medical interventions and emergency response city wide and increased response times. 48 Human Resources Support* Reduced Scope of Workplace Culture We will eliminate vacant positions and reduce manageable costs, impacting total resources available within People and Culture. This challenges our ability to respond to internal client requests and limits opportunities to further enhance workplace culture. 49 Human Resources Support* Strategic Support and Resource Flexibility We will eliminate a planned project management position, and reduce manageable costs. This impacts our ability to support new organization wide work. Type of Reduction Net Operating Budget Impact of Package ($000s) Service Reduction $841 Service Reduction $7,625 Service Reduction $436 Service Reduction $448 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 11 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction Infrastructure Support* Service Reduction through Reduced Consulting, Licensing, Business Expenses and Workforce Workforce reduction impacting asset management information collection and analysis. Service Reduction 51 Insurance & Claims* Reducing funds available for corporate insurance The funds available for insurance premiums will be reduced. This will create less flexibility to offset the expected increases in commercial insurance rates. Efficiency 52 IT Solutions & Support* Reduction in Support Levels Front-line support will be reduced including helpdesk and deskside agents. Users will experience longer wait times. Service Reduction $500 53 IT Solutions & Support* Shift to Consumption Based Services Service Reduction $1,587 54 Legal Counsel & Advocacy Reduction to meet portion of $60 M 50 Salary budget will be reduced, and client business units will be required to provide full recovery for service delivery. This reduction is being taken from Salary and Wage and the elimination of one growth position approved in One Calgary. LCA will fund the work within the existing non-millrate funding pool. There will be no impact on service or staff. $301 $41 Efficiency $351 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 12 of 23 C2019-0901 Attachment 3 For Council Approval Package # 55 Service Title of Reduction Reduction Description Library Services Pro-rated reduction of operating grant to Calgary Public Library Details to be provided by partner. 56 Mayor & Council Service reductions (1-4) 57 Mayor & Council Service reductions (5) 58 Municipal Elections Reduction in travel, training and a position (1-4) have made budget reductions which have the potential to negatively impact service levels related to responding to citizens; addressing or completing Notice of Motions or Council directions; and/or undertaking projects that could benefit Council. (5) budget reductions have the potential to negatively impact service levels and lead times to complete of Notice of Motions and/or Council directions; and will reduce the translation/interpretation services funding used to communicate with citizens. Changes in managing and accounting for division related expenditures, including streamlining processes and centralizing tasks. Reduction in travel will require local sourcing of training. Type of Reduction Net Operating Budget Impact of Package ($000s) $1,792 Service Reduction $101 Service Reduction $304 Efficiency $112 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 13 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction 59 Neighbourhood Support Corporate coordination of This is My Neighbourhood model 60 Organizational Health, Safety & Wellness Least Harm Position Management Parks & Open Spaces* Pro-rated reduction of operating grant to Parks Foundation Calgary Details to be provided by partner. Service Reduction $7 Parks Infrastructure and In-Kind Support Reductions to lifecycle replacements of park benches, garbage cans and playgrounds. For playground builds led by community groups, The City will reduce in-kind materials contributions by 50%, increasing costs for these groups. Service Reduction $230 61 62 Parks & Open Spaces* Reduction Description Limits The City's ability to implement and embed the This is My Neighbourhood (TIMN) model and support small-scale, resident-driven neighbourhood improvement projects. Implementation of the Health Systems Review will result in efficiencies with minimal impact to the organization. Type of Reduction Service Reduction $170 Efficiency $140 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 14 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service Title of Reduction Reduction Description Type of Reduction Service Reduction Net Operating Budget Impact of Package ($000s) 63 Parks & Open Spaces* Parks Service Levels New and established communities will have lower (but balanced) service levels: longer grass, less park irrigation, more weeds/dandelions, less naturalization and climate change resilience work. Fleet lease rate reduction ($51K). 64 Pet Ownership & Licensing Elimination of Positions Reporting structure review will have minimal impact to service delivery to citizens, but it is anticipated to increase workload. Efficiency 65 Police Services Details to be provided by Police Commission Details to be provided by Police Commission Details to be provided by Police Commission $7,000 Elimination of Support Functions Decrease in procurement support resulting in a 5% reduction in award capacity along with a reduction in discretionary expenditures (e.g. training). Includes Fleet Lease rate reduction of $8.5K Service Reduction $280 66 Procurement & Warehousing* $2,758 $343 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 15 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service Title of Reduction 67 Property Assessment* Salary and Wage reduction 68 Public Transit* Process Improvements 69 Public Transit* Raw Cost Improvements Public Transit* Investment Avoidance: Delay One Time Technology Investments 70 Reduction Description This reduction will result in lower Property Assessment quality, increase in tribunal losses and a decrease in customer satisfaction. There will be fewer resources for the recommendations from the NonResidential Property Assessment and Complaints review. Budget savings due to implementation of CNG buses, efficiencies achieved by change of diesel shuttle buses to gasoline, and alternate service delivery methods for some services. There is no impact to customers. These savings do not impact service or customers. Fuel budget savings from lower market fuel prices than what was budgeted. Additional savings in fuel come from carbon tax relief in 2019 to use as onetime saving strategy in 2019. One-time funding of $0.5 M was allocated in 2019 to work on technology related projects. This will be used as a one-time saving strategy in 2019. Investments to provide additional support to investigate future technologies will be moved to 2020. Type of Reduction Net Operating Budget Impact of Package ($000s) Service Reduction $726 Efficiency $1,009 Efficiency $1,500 Service Reduction $500 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 16 of 23 C2019-0901 Attachment 3 For Council Approval Package # 71 72 Service Public Transit* Public Transit* Net Operating Budget Impact of Package ($000s) Title of Reduction Reduction Description Type of Reduction Management Capacity Savings are to be achieved from review of positions and structure within Public Transit. These savings are taken from currently vacant positions and will not impact current service. Service Reduction $540 Service Reductions These savings will come from service reduction of approx. 80,000 service hours with service impacts to bus service span and frequency, and Ctrain service frequency on weekends and weekdays. Customers will notice the impact of service reduction. Service Reduction $3,344 Efficiency $120 Efficiency $35 73 Real Estate* Reduction to consultant/contract fees Utilization of a consultant has allowed for positive business process improvements and cost avoidance to date. With the proposed reductions, the pace of our outputs on several internal projects currently in progress will be delayed. 74 Records Management, Access & Privacy Reduction of Contract & materials and travel & training No impact on service. Additional training will be taken through internal sources where possible. * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 17 of 23 C2019-0901 Attachment 3 For Council Approval Package # 75 Service Recreation Opportunities* Reduction Description Type of Reduction Closure of two flatwater pools Closure of two flatwater pools reduces access to recreation opportunities, including aquatics, fitness programs, and sport and leisure activities. It would also impact Calgary AfterSchool and community swim clubs. Fleet lease rate reduction ($26k). Service Reduction $800 Service Reduction $470 Service Reduction $150 76 Recreation Opportunities* Programming and service reductions Reduction in city-wide recreation opportunities through the elimination of community programming and reduced operating and customer service hours at some locations. 77 Recreation Opportunities* Golf course closure Closure of Richmond Green Golf Course (as directed by Council). Recreation Opportunities* Pro-rated reduction of operating grant to Calgary Sport Council Society (Sport Calgary) Details to be provided by partner. 78 Net Operating Budget Impact of Package ($000s) Title of Reduction $15 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 18 of 23 C2019-0901 Attachment 3 For Council Approval Package # 79 80 81 Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Recreation Opportunities* Pro-rated reduction of operating grant to Repsol Sport Centre Details to be provided by partner. $46 Recreation Opportunities* Pro-rated reduction of operating grant to Vecova Centre for Disability Services and Research Details to be provided by partner. $7 Recreation Opportunities* Pro-rated reduction of operating grant to McMahon Stadium Society Details to be provided by partner. $15 Type of Reduction * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 19 of 23 C2019-0901 Attachment 3 For Council Approval Package # Service 82 Recreation Opportunities* 83 Recreation Opportunities* Title of Reduction Pro-rated reduction of operating grant to Calgary Outdoor Swimming Pool Assoc (COSPA) Pro-rated reduction of operating grant to Calgary Rotary Challenger Park Society 84 Sidewalks & Pathways Pedestrian Accessibility 85 Social Programs Research & Program Support Reduction Reduction Description Type of Reduction Net Operating Budget Impact of Package ($000s) Details to be provided by partner. $19 Details to be provided by partner. $9 Continue to improve accessibility measures (tactile pads, audible signals, pedestrian accommodation during construction) by implementing fewer locations than planned in One Calgary. Capacity for research, analysis and evaluation of community needs, programs and services will be reduced. Program support for the Youth Employment Centre will also be reduced. Fleet lease rate reduction ($1k). Service Reduction $630 Service Reduction $300 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 20 of 23 C2019-0901 Attachment 3 For Council Approval Package # 86 87 Service Specialized Transit Specialized Transit Net Operating Budget Impact of Package ($000s) Title of Reduction Reduction Description Type of Reduction Process Improvements Service delivery levels will stay the same. Contributions come from review of internal service delivery methods resulting in a realignment of work activities and increase in productivity. Savings will be realized from a reduction in the number of positions. Efficiency $900 Raw Cost Improvements Savings contributions come from contractual services. These adjustments may not immediately impact service but will reduce CT Access’ ability to respond to significant unplanned service demand increases. Efficiency $1,200 Service Reduction $295 Service Reduction $129 88 Specialized Transit Management Capacity Savings are to be achieved from review of positions and structure within Specialized Transit. These savings are taken from currently vacant positions and will not impact current service. 89 Strategic Marketing & Communications Multicultural Communications and Engagement Strategy Elimination of the Multicultural Communication and Engagement strategy planned position. * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 21 of 23 C2019-0901 Attachment 3 For Council Approval Package # Net Operating Budget Impact of Package ($000s) Service Title of Reduction Reduction Description Type of Reduction 90 Strategic Marketing & Communications Council Communications Support Eliminate duplicate Communication support. Service Reduction $129 91 Streets* Fleet Lease Rate Reduction Fleet Services is delivering efficiency savings in the form of lease rate reductions for vehicles and equipment. Efficiency $361 Service Reduction $400 Service Reduction $2,200 $1,500 This eliminates a service level increase that targeted a reduction in the time to respond to street light outages to an average of seven days, staged over 2019-2020. We will revert to our 30-day response target for street light outages. Some activities that were tax-supported will be recovered from capital funding or fees, including some pavement rehabilitation work that is eligible for capital and other work activities. 92 Streets* Street Light Outage Responsiveness 93 Streets* Operating Recoveries 94 Streets* Parking Restriction Recoveries Recovery of parking restriction activities associated with Spring Clean-Up. Efficiency 95 Streets* Gravel Lane Repairs Gravel lane remediation will be more tightly prioritized for a decreased program scope. Service Reduction $509 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Confidential Page 22 of 23 C2019-0901 Attachment 3 For Council Approval Package # 96 97 Net Operating Budget Impact of Package ($000s) Title of Reduction Reduction Description Type of Reduction Taxation Position reductions Selectively reduce resourcing with minimal anticipated impacts to customer service. Existing work will be redistributed, and service levels will be maintained through efficiency. Efficiency $202 Waste & Recycling Reclassification and lowering pay grade for one vacant position, capitalization of positions and reduction in consulting and communications budgets. This includes Fleet lease rate reduction ($19K). Reclassifying and lowering pay grade for one vacant position and changing funding source for 3 capital positions will have no impact to service delivery. Customer engagement including single-use items strategy & implementation will be delayed. Less communications for sector specific diversion programs. Efficiency $687 Service Total: $60,000 * The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line. C2019-0901 Attachment 3 ISC: Unrestricted Page 23 of 23