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PROFESSIONAL SERVICES CONTRACT
BETWEEN
CITY OF DETROIT, MICHIGAN
AND

DataWorks Plus

CONTRACT NO.

6000801

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Table of Contents

Article 1: Definitions 4
Article 2: Engagement of Contractor 6
Article 3: Contractor's Representations and Warranties 6
Article 4: Contract Effective Date and Time of Performance 7
Article 5: Data To Be Furnished Contractor 8
Article 6: Contractor Personnel and Contract Administration 8
Article Compensation 9
Article 8: Maintenance and Audit of Records 9
Article 9: Indemnity 10
Article 10: Insurance 11
Article 11: Default and Termination 13
Article 12: Assignment 15
Article 13: Subcontracting 15
Article 14: Conflict of Interest 16
Article 15: Confidential Information 17
Article 16: Compliance With Laws 17
Article 17: Office of Inspector General 17
Article 18: Amendments 18
Article 19: Fair Employment Practices 19
Article 20: Notices 19
Article 21: Proprietary Rights and Indemnity 20
Article 22: Force Majeure 21
Article 23: Waiver 21
Article 24: Miscellaneous 21
Article 25: Invoice Submission and Payment 23
Signature 24
EXHIBIT A: SCOPE OF SERVICES 25
EXHIBIT B: FEE SCHEDULE 27

EXHIBIT C: PROPOSAL 29

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CITY OF DETROIT
PROFESSIONAL SERVICES CONTRACT

This Professional Services Contract (?Contract?) is entered into by and between the

City of Detroit, a Michigan municipal corporation, acting by and through its Police Department
(name of department)

  

and DataWorks Plus a Son Ina
(name 0f contractor)(state of the union)

 

iv with its principal place of business located at
(form of busrness g. corporation LLC)

728 North Pleasantburg Drive Greenville SC, 29607 ("Contractor").
(complete address)

Recitals:

Whereas, the City desires to engage the Contractor to render certain technical or professional
services ("Services") as set forth in this Contract; and

Whereas, the Contractor desires to perform the Services as set forth in this Contract; and
Accordingly, the parties agree as follows:

Article 1: De?nitions

1.01 The following words and expressions or pronouns used in their stead shall be construed as

follows:

"Additional Services" shall mean any services in addition to the services set forth in Exhibit A
that are related to fulfilling the objectives of this Contract and are agreed upon by the parties by
written Amendment.

"Amendment" shall mean modifications or changes in this Contract that have been mutually
agreed upon by the City and the Contractor in writing and approved by the City Council.

?Associates" shall mean the personnel, employees, consultants, subcontractors, agents, and parent
company of the Contractor or of any Subcontractor, now existing or subsequently created, and
their agents and employees, and any entities associated, affiliated, or subsidiary to the Contractor
or to any subcontractor, now existing or subsequently created, and their agents and employees.
"City" shall mean the City of Detroit, a municipal corporation, acting through the of?ce or
department named in the Contract as contracting for the Services on behalf of the City.

"City Council" shall mean the legislative body of the City of Detroit.
"Contract'1 shall mean each of the various provisions and parts of this document, including all

attached Exhibits and all Amendments, as executed and approved by the appropriate City
departments or offices and by the City Council.

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"Contractor" shall mean the party that contracts with the City by way of this Contract, whether an
individual, sole proprietorship, partnership, corporation, or other form of business organization,
and its heirs, successors, personnel, agents, employees, representatives, executors, administrators
and assigns.

"Exhibit is the Scope of Services for this Contract and sets forth all pertinent data relating to
performance of the Services.

"Exhibit is the Fee Schedule for this Contract and sets forth the amount of compensation to be
paid to the Contractor, including any Reimbursable Expenses, and any applicable hourly rate
information.

?Exhibit is the Contractor?s Statement of Political Contributions and Expenditures.

"Public Servant" means the Mayor, members of City Council, City Clerk, appointive
of?cers, any member of a board, commission or other voting body established by either
branch of City government or the City Charter, and any appointee, employee or
individual who provides services to the City within or outside of its offices or facilities
pursuant to a personal services contract.?

"Records" shall mean all books, ledgers, journals, accounts, documents, and other collected data
in which information is kept regarding the performance of this Contract.

"Reimbursable Expenses" shall mean only those costs incurred by the Contractor in the
performance of the Services, such as travel costs and document reproduction costs that are
identified in Exhibit as reimbursable.

"Services" shall mean all work that is expressly set forth in Exhibit A, the Scope of Services, and
all work expressly or impliedly required to be performed by the Contractor in order to achieve the
objectives of this Contract.

?Subcontractor" shall mean any person, ?rm or corporation, other than employees of the
Contractor, that contracts with the Contractor, directly or indirectly, to perform in part or assist
the Contractor in achieving the objectives of this Contract.

"Technology" shall mean any and all computer-related components and systems, including but
not limited to computer software, computer code, computer programs, computer hardware,
embedded integrated circuits, computer memory and data storage systems, whether in the form of
read-only memory chips, random access memory chips, ?oppy disks, magnetic tape,
or some other form, and the data retained or stored in said computer memory and data storage
systems.

"Unauthorized Acts" shall mean any acts by a City employee, agent or representative that are not
set forth in this Contract and have not been approved by City Council as part of this Contract.

"Work Product" shall mean the originals, or copies when originals are unavailable, of all
materials prepared by the Contractor under this Contract or in anticipation of this Contract,
including but not limited to Technology, data, studies, briefs, drawings, maps, models,
photographs, files, records, computer printouts, estimates, memoranda, computations, papers,

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Supplies, notes, recordings, and videotapes, whether such materials are reduced to writing,
magnetically or optically stored, or kept in some other form.

Article 2: Engagement of Contractor

By this Contract, the City engages the Contractor and the Contractor hereby agrees to faithfully
and diligently perform the Services set forth in Exhibit A, in accordance with the terms and
conditions contained in this Contract.

The Contractor shall perform in a satisfactory manner as shall be determined within the sole and

reasonable discretion of the City. In the event that there shall be any dispute between the parties

with regard to the extent, character and progress of the Services to be performed or the quality of
performance under this Contract, the interpretation and determination of the City shall govern.

The Contractor shall confer as necessary and cooperate with the City in order that the Services
may proceed in an efficient and satisfactory manner. The Services are deemed to include all
conferences, consultations and public hearings or appearances deemed necessary by the City to
ensure that the Contractor will be able to properly and fully perform the objectives as set forth in
this Contract.

All Services are subject to review and approval of the City for completeness and fulfillment of the
requirements of this Contract. Neither the City?s review, approval nor payment for any of the
Services shall be construed to operate as a waiver of any rights under this Contract, and the
Contractor shall be and will remain liable in accordance with applicable law for all damages to
the City caused by the Contractor?s negligent performance or nonperformance of any of the
Services furnished under this Contract.

The Services shall be performed as set forth in Exhibit A, or at such other locations as are deemed
appropriate by the City and the Contractor for the proper performance of the Services.

The City and the Contractor expressly acknowledge their mutual understanding and agreement
that there are no third party bene?ciaries to this Contract and that this Contract shall not be
construed to bene?t any persons other than the City and the Contractor.

It is understood that this Contract is not an exclusive services contract, that during the term of this
Contract the City may contract with other firms, and that the Contractor is free to render the same
or similar services to other clients, provided the rendering of such services does not affect the
Contractor?s obligations to the City in any way.

Article 3: Contractor's Representations and Warranties

To induce the City to enter into this Contract, the Contractor represents and warrants that the
Contractor is authorized to do business under the laws of the State of Michigan and is duly
quali?ed to perform the Services as set forth in this Contract, and that the execution of this
Contract is within the Contractor?s authorized powers and is not in contravention of federal, state
or local law.

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The Contractor makes the following representations and warranties as to any Technology it may
provide under this Contract:

a) That all Technology provided to the City under this Contact shall perform according to the
speci?cations and representations set forth in Exhibit A and according to any other
specifications and representations, including any manuals, provided by the Contractor to the
City;

b) That the Contractor shall correct all errors in the Technology provided under this Contract so
that such technology will perform according to Contractor?s published specifications;

c) That the Contractor has the full right and power to grant the City a license to use the
Technology provided pursuant to this Contract;

d) That any Technology provided by Contractor under this Contract is free of any software,
programs or routines, commonly known as "disabling code," that are designed to cause such
Technology to be destroyed, damaged, or otherwise made inoperable in the course of the use
of the Technology;

e) That any Technology containing computer code and provided under this Contract is free of
any known or reasonably discoverable computer program, code or set of instructions,
commonly known as a ?computer virus,? that is not designed to be a part of the Work Product
and that, when inserted into the computer?s memory: duplicates all or part of itself
without specific user instructions to do so, or (ii) erases, alters or renders unusable any
Technology with or without specific user instructions to do so, or that provide
unauthorized access to the Technology and

That all Technology shall be delivered new and in original manufacturer?s packaging and shall be
fully warranted for repair or replacement during the term of this Contract as amended or
extended.

That any Technology that it is provided to the City shall:

a) Accurately recognize and process all time and date data including, but not limited to, daylight
savings time and leap year data, and

b) Use accurate same-century, multi-century, and similar date value formulas in its calculations,
and use date data interface values that accurately re?ect the correct time, date and century.

Article 4: Contract Effective Date and Time of Performance

This Contract shall be approved by the required City departments, approved by the City Council,
and signed by the City?s Chief Procurement Officer. The effective date of this Contract shall be
the date upon which the Contract has been authorized by resolution of the City Council. The term
of this Contract shall terminate on 06/26/2019.

4.02 Prior to the approvals set forth in Section 4.01, the Contractor shall have no authority to begin

work on this Contract. The Chief Procurement Officer shall not authorize any payments to the

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Contractor, nor shall the City incur any liability to pay for any services rendered or to reimburse
the Contractor for any expenditure, prior to such award and approvals.

The City and the Contractor agree that the commencement and duration of the Contractor's
performance under this Contract shall be determined as set forth in Exhibit A.

Article 5: Data To Be Furnished Contractor

Copies of all information, reports, records, and data as are existing, available, and deemed
necessary by the City for the performance of the Services shall be furnished to the Contractor
upon the Contractor's request. With the prior approval of the City, the Contractor will be
permitted access to City offices during regular business hours to obtain any necessary data. In
addition, the City will schedule appropriate conferences at convenient times with administrative
personnel of the City for the purpose of gathering such data.

Article 6: Contractor Personnel and Contract Administration

The Contractor represents that, at its own expense, it has obtained or will obtain all personnel and
equipment required to perform the Services. It warrants that all such personnel are qualified and
possess the requisite licenses or other such legal quali?cations to perform the services assigned.
If requested, the Contractor shall supply a r?sum? of the managerial staff or consultants it
proposes to assign to this Contract, as well as a dossier on the Contractor?s professional activities
and major undertakings.

The City may interview the Contractor?s managerial staff and other employees assigned to this
Contract. The Contractor shall not use any managerial staff or other employees to whom the City
objects and shall replace in an expedient manner those rejected by the City. The Contractor shall
not replace any of the personnel working on this Contract with new personnel without the prior
written consent of the City.

When the City deems it reasonable to do so, it may assign quali?ed City employees or others to
work with the Contractor to complete the Services. Nevertheless, it is expressly understood and
agreed by the parties that the Contractor shall remain ultimately responsible for the proper
completion of the Services.

The relationship of the Contractor to the City is and shall continue to be that of an independent
contractor and no liability or bene?ts, such as workers' compensation, pension rights or liabilities,
insurance rights or liabilities, or other rights or liabilities arising out of or related to a contract for
hire or employer/employee relationship shall arise or accrue to either party or either party's agent,
Subcontractor or employee as a result of the performance of this Contract. No relationship other
than that of independent contractor shall be implied between the parties or between either party?s
agents, employees or Subcontractors. The Contractor agrees to indemnify, defend, and hold the
City harmless against any claim based in whole or in part on an allegation that the Contractor or
any of its Associates qualify as employees of the City, and any related costs or expenses,
including but not limited to legal fees and defense costs.

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The Contractor warrants and represents that all persons assigned to the performance of this
Contract shall be regular employees or independent contractors of the Contractor, unless
otherwise authorized by the City. The Contractor?s employees? daily working hours while
working in or about a City of Detroit facility shall be the same as those worked by City
employees working in the facility, unless otherwise directed by the City.

The Contractor shall comply with and shall require its Associates to comply with all security
regulations and procedures in effect on the City?s premises.

Article 7: Compensation

   

Compensation for Services provided shall not exceed the-amount ofe 

 

1nclusrve of expenses and w111 be pald 1n the manner set forth 1n Exhibit Unless this Contract
is amended pursuant to Article 16, this amount shall be the entire compensation to which the
Contractor is entitled for the performance of Services under this Contract.

Payment for Services provided under this Contract is governed by the terms of Ordinance No. 42-
98, entitled "Prompt Payment of Vendors," being Sections 18-5?71 through 18-5 -79 of the 1984
Detroit City Code.

The City employee responsible for accepting performance under this Contract is:

 

 

 

 

The City employee from whom payment should be requested is:

 

 

 

 

 

 

 

 

 

 

 

 

Article 8: Maintenance and Audit of Records

The Contractor shall maintain full and complete Records re?ecting all of its operations related to
this Contract. The Records shall be kept in accordance with generally accepted accounting
principles and maintained for a minimum of three (3) years after the Contract completion date.

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The City and any government-grantor agency providing funding under this Contract shall have
the right at any time without notice to examine and audit all Records and other supporting data of
the Contractor as the City or any agency deems necessary.

a) The Contractor shall make all Records available for examination during normal business
hours at its Detroit of?ces, if any, or alternatively at its facility nearest Detroit. The City and
any government-grantor agency providing funds for the Contract shall have this right of
inspection. The Contractor shall provide copies of all Records to the City or to any such
government-grantor agency upon request.

b) If in the course of such inspection the representative of the City or of another government?
grantor agency should note any deficiencies in the performance of the Contractor?s agreed
upon performance or record-keeping practices, such deficiencies will be reported to the
Contractor in writing. The Contractor agrees to remedy and correct any such
reported deficiencies within ten (10) days of noti?cation.

c) Any costs disallowed as a result of an audit of the Records shall be repaid to the City by the
Contractor within thirty (30) days of noti?cation or may be set off by the City against any
funds due and owing the Contractor, provided, however, that the Contractor shall remain
liable for any disallowed costs exceeding the amount of the setoff.

d) Each party shall pay its own audit costs. However, if the dollar amount of the total
disallowed costs, if any, exceeds three percent of the dollar amount of this Contract, the
Contractor shall pay the City's audit costs.

e) Nothing contained in this Contract shall be construed or permitted to operate as any
restriction upon the powers granted to the Auditor General by the City Charter, including but
not limited to the powers to audit all accounts chargeable against the City and to settle
disputed claims.

The Contractor agrees to include the covenants contained in Sections 8.01 and 8.02 in any
contract it has with any Subcontractor, consultant or agent whose services will be charged
directly or indirectly to the City for Services performed pursuant to this Contract.

Article 9: Indemnity

The Contractor agrees to indemnify, defend, and hold the City harmless against and from any and
all liabilities, obligations, damages, penalties, claims, costs, charges, losses and expenses
(including, without limitation, fees and expenses for attorneys, expert witnesses and other
consultants) that may be imposed upon, incurred by, or asserted against the City or its
departments, of?cers, employees, or agents by reason of any of the following occurring during
the term of this Contract:

a) Any negligent or tortious act, error, or omission attributable in whole or in part to the
Contractor or any of its Associates; and

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b) Any failure by the Contractor or any of its Associates to perform their obligations, either
express or implied, under this Contract; and

c) Any and all injury to the person or property of an employee of the City where such injury
arises out of the Contractor?s or any of its Associates performance of this Contract.

The Contractor shall examine all places where it will perform the Services in order to determine
whether such places are safe for the performance of the Services. The Contractor undertakes and
assumes all risk of dangerous conditions when not performing Services inside City of?ces. The
Contractor also agrees to waive and release any claim or liability against the City for personal
injury or property damage sustained by it or its Associates while performing under this Contract
on premises that are not owned by the City.

In the event any action shall be brought against the City by reason of any claim covered under
this Article 9, the Contractor, upon notice from the City, shall at its sole cost and expense defend
the same.

The Contractor agrees that it is the Contractor?s responsibility and not the responsibility of the
City to safeguard the property that the Contractor or its Associates use while performing this
Contract. Further, the Contractor agrees to hold the City harmless for any loss of such property
used by any such person pursuant to the Contractor's performance under this Contract.

The indemnification obligation under this Article 9 shall not be limited by any limitation on the
amount or type of damages, compensation, or benefits payable under workers? compensation acts
or other employee benefit acts.

The Contractor agrees that this Article 9 shall apply to all claims, whether litigated or not, that
may occur or arise between the Contractor or its Associates and the City and agrees to indemnify,
defend and hold the City harmless against any such claims.

Article 10: Insurance

During the term of this Contract, the Contractor shall maintain the following insurance, at a
minimum and at its expense:

TYPE AMOUNT NOT LESS THAN
a. Workers' Compensation Michigan Statutory minimum
b. Employers' Liability $500,000.00 minimum each disease

$500,000.00 minimum each person
$500,000.00 minimum each accident

0. Commercial General Liability $1,000,000.00 each occurrence
Insurance (Broad Form $2,000,000.00 aggregate
Comprehensive)

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d. Automobile Liability Insurance $1,000,000.00 combined single limit
(covering all owned, hired and for bodily injury and property damage
non-owned vehicles with
personal and prOperty protection
insurance, including residual
liability insurance under Michigan
no fault insurance law)

The commercial general liability insurance policy shall include an endorsement naming the "City
of Detroit" as an additional insured. The additional insured endorsement shall provide coverage
to the additional insured with respect to liability arising out of the named insured?s ongoing work
or operations performed for the additional insured under the terms of this Contract. The
commercial general liability policy shall state that the Contractor's insurance is primary and not
excess over any insurance already carried by the City of Detroit and shall provide blanket
contractual liability insurance for all written contracts.

Each such policy shall contain the following cross?liability wording: ?In the event of a claim
being made hereunder by one insured for which another insured is or may be liable, then this
policy shall cover such insured against whom a claim is or may be made in the same manner as if
separate policies had been issued to each insured hereunder.?

All insurance required by this Contract shall be written on an occurrence-based policy form, if the
same is commercially available.

The Commercial General Liability policy shall be endorsed to have the general aggregate apply to
the Services provided under this Contract only.

If during the term of this Contract changed conditions or other pertinent factors should, in the
reasonable judgment of the City, render inadequate the insurance limits, the Contractor shall
furnish on demand such additional coverage or types of coverage as may reasonably be required
under the circumstances. All such insurance shall be effected at the Contractor's expense, under
valid and enforceable policies, issued by insurers licensed to conduct business in Michigan and
are otherwise acceptable to the City.

All insurance policies shall name the Contractor as the insured. Certi?cates of insurance
evidencing the coverage required by this Article 10 shall, in a form acceptable to the City, be
submitted to the City prior to the commencement of the Services and at least fifteen (15) days
prior to the expiration dates of expiring policies. In the event the Contractor receives notice of
policy cancellation, the Contractor shall immediately notify the City in writing.

If any work is subcontracted in connection with this Contract, the Contractor shall require each
Subcontractor to effect and maintain the types and limits of insurance set forth in this Article 10
and shall require documentation of same, copies of which documentation shall be 
furnished the City.

The Contractor shall be responsible for payment of all deductibles contained in any insurance
required under this Contract. The provisions requiring the Contractor to carry the insurance

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required under this Article 10 shall not be construed in any manner as waiving or restricting the
liability of the Contractor under this Contract.

Article 11: Default and Termination

This Contract shall remain in full force and effect until the end of its term unless otherwise
terminated for cause or convenience according to the provisions of this Article 11.

The City reserves the right to terminate this Contract for cause. Cause is an event of default.

a) An event of default shall occur if there is a material breach of this Contract, and shall include
the followingThe Contractor fails to begin work in accordance with the terms of this Contract; or

The Contractor, in the judgment of the City, is unnecessarily, unreasonably, or willfully
delaying the performance and completion of the Work Product or Services; or

The Contractor ceases to perform under the Contract; or

The City is of the opinion that the Services cannot be completed within the time provided
and that the delay is attributable to conditions within the Contractor's control; or

The Contractor, without just cause, reduces its work force on this Contract to a number
that would be insuf?cient, in the judgment of the City, to complete the Services within a
reasonable time, and the Contractor fails to suf?ciently increase such work force when
directed to do so by the City; or

The Contractor assigns, transfers, conveys or otherwise disposes of this Contract in whole
or in part without prior approval of the City; or

Any City officer or employee acquires an interest in this Contract so as to create a
con?ict of interest; or

The Contractor violates any of the provisions of this Contract, or disregards applicable
laws, ordinances, permits, licenses, instructions or orders of the City; or

The performance of the Contract, in the sole judgment of the City, is substandard,
unprofessional, or faulty and not adequate to the demands of the task to be performed; or

10) The Contractor fails in any of the agreements set forth in this Contract; or

11) The Contractor ceases to conduct business in the normal course; or

12) The Contractor admits its inability to pay its debts generally as they become due.

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b) If the City finds an event of default has occurred, the City may issue a Notice of Termination
for Cause setting forth the grounds for terminating the Contract. Upon receiving a Notice of
Termination for Cause, the Contractor shall have ten (10) calendar days within which to cure
such default. If the default is cured within said ten (10) day period, the right of termination
for such default shall cease. If the default is not cured to the satisfaction of the City, this
Contract shall terminate on the tenth calendar day after the Contractor's receipt of the Notice
of Termination for Cause, unless the City, in writing, gives the Contractor additional time to
cure the default. If the default is not cured to the satisfaction of the City within the additional
time allowed for cure, this Contract shall terminate for cause at the end of the extended cure
period.

c) If, after issuing a Notice of Termination for Cause, the City determines that the Contractor
was not in default, the rights and obligations of the parties shall be the same as if the Notice
of Termination had been issued as a Notice of Termination for Convenience. Alternatively,
in the City?s discretion, the Notice of Termination for Cause may be withdrawn and the
Contract, if terminated, may be reinstated.

d) The Contractor shall be liable to the City for any damages it sustains by virtue of the
Contractor's breach or any reasonable costs the City might incur in enforcing or attempting to
enforce this Contract. Such costs shall include reasonable fees and expenses for attorneys,
expert witnesses and other consultants. However, if the Contractor makes a written offer
prior to the initiation of litigation or arbitration, then the City shall not be entitled to such
attorney fees unless the City declines the offer and obtains a verdict or judgment for an
amount more than ten percent above the amount of the Contractor?s last written offer
prior to the initiation of litigation or arbitration. The City may withhold any payment(s) to
the Contractor, in an amount not to exceed the amount claimed in good faith by the City to
represent its damages, for the purpose of setoff until such time as the exact amount of
damages due to the City from the Contractor is determined. It is expressly understood that
the Contractor shall remain liable for any damages the City sustains in excess of any setoff.

e) The City's remedies outlined in this Article 11 shall be in addition to any and all other legal or
equitable remedies permissible.

The City shall have the right to terminate this Contract at any time at its convenience by giving
the Contractor five (5) business days written Notice of Termination for Convenience. As of the
effective date of the termination, the City will be obligated to pay the Contractor the following:
the fees or commissions for Services completed and accepted in accordance with Exhibit A in
the amounts provided for in Exhibit the fees for Services performed but not completed
prior to the date of termination in accordance with Exhibit A in the amounts set forth in the
Contractor?s rate schedule as provided in Exhibit and the Contractor's costs and expenses
incurred prior to the date of the termination for items that are identified in Exhibit B. The amount
due to the Contractor shall be reduced by payments already paid to the Contractor by the City. In
no event shall the City pay the Contractor more than maximum price, if one is stated, of this
Contract.

After receiving a Notice of Termination for Cause or Convenience, and except as otherwise
directed by the City, the Contractor shall:

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a) Stop work under the Contract on the date and to the extent specified in the Notice of
Termination;

b) Obligate no additional Contract funds for payroll costs and other costs beyond such date as
the City shall specify, and place no further orders on subcontracts for material, services, or
facilities, except as may be necessary for completion of such portion of the Services under
this Contract as is not terminated;

c) Terminate all orders and subcontracts to the extent that they relate to the portion of the
Services terminated pursuant to the Notice of Termination;

d) Preserve all Records and submit to the City such Records and reports as the City shall
specify, and furnish to the City an inventory of all furnishings, equipment, and other property
purchased for the Contract, if any, and carry out such directives as the City may issue
concerning the safeguarding or disposition of ?les and property; and

e) Submit within thirty (30) days a final report of receipts and expenditures of funds relating to
this Contract, and a list of all creditors, Subcontractors, lessors and other parties, if any, to
whom the Contractor has become financially obligated pursuant to this Contract.

After termination of the Contract, each party shall have the duty to assist the other party in the
orderly termination of this Contract and the transfer of all rights and duties arising under the
Contract, as may be necessary for the orderly, un-disrupted continuation of the business of each

party.
Article 12: Assignment

The Contractor shall not assign, transfer, convey or otherwise dispose of any interest whatsoever
in this Contract without the prior written consent of the City; however, claims for money due or
to become due to the Contractor may be assigned to a financial institution without such approval.
Notice of any assignment to a ?nancial institution or transfer of such claims of money due or to
become due shall be furnished to the City. If the Contractor assigns all or any part of
any monies due or to become due under this Contract, the instrument of assignment shall contain
a clause stating that the right of the assignee to any monies due or to become due shall be subject
to prior liens of all persons, firms, and corporations for Services rendered or materials supplied
for the performance of the Services called for in this Contract.

Article 13: Subcontracting

None of the Services covered by this Contract shall be subcontracted without the prior written
approval of the City and, if required, any grantor agency. The City reserves the right to withhold
approval of subcontracting such portions of the Services where the City determines that such
subcontracting is not in the City's best interests.

Each subcontract entered into shall provide that the provisions of this Contract shall apply to the
Subcontractor and its Associates in all respects. The Contractor agrees to bind each

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Subcontractor and each Subcontractor shall agree to be bound by the terms of the Contract insofar
as applicable to the work or services performed by that Subcontractor.

The Contractor and the Subcontractor jointly and severally agree that no approval by the City of
any proposed Subcontractor, nor any subcontract, nor anything in the Contract, shall create or be
deemed to create any rights in favor of a Subcontractor and against the City, nor shall it be
deemed or construed to impose upon the City any obligation, liability or duty to a Subcontractor,
or to create any contractual relation whatsoever between a Subcontractor and the City.

The provisions contained in this Article 13 shall apply to subcontracting by a Subcontractor of
any portion of the work or services included in an approved subcontract.

The Contractor agrees to indemnify, defend, and hold the City harmless against any claims
initiated against the City pursuant to any subcontracts the Contractor enters into in performance
of this Contract. The City's approval of any Subcontractor shall not relieve the Contractor of any
of its responsibilities, duties and liabilities under this Contract. The Contractor shall be solely
responsible to the City for the acts or defaults of its Subcontractors and of each Subcontractor's
Associates, each of whom shall for this purpose be deemed to be the agent or employee of the
Contractor.

Article 14: Con?ict of Interest

The Contractor covenants that it presently has no interest and shall not acquire any interest, direct
or indirect, that would conflict in any manner or degree with the performance of the Services
under this Contract. The Contractor further covenants that in the performance of this Contract no
person having any such interest shall be employed by it.

The Contractor further covenants that no of?cer, agent, or employee of the City and no other
public of?cial who exercises any functions or responsibilities in the review or approval of the
undertaking or performance of this Contract has any personal or ?nancial interest, direct or
indirect, in this Contract or in its proceeds, whether such interest arises by way of a corporate
entity, partnership, or otherwise.

The Contractor warrants that it has not employed and will not employ any person to solicit or
secure this Contract upon any agreement or arrangement for payment of a commission,
percentage, brokerage fee, or contingent fee, other than bona fide employees working solely for
the Contractor either directly or indirectly, and that if this warranty is breached, the City may,
at its option, terminate this Contract without penalty, liability or obligation, or may, at its option,
deduct from any amounts owed to the Contractor under this Contract any portion of any such
commission, percentage, brokerage, or contingent fee.

The Contractor covenants not to employ an employee of the City for a period of one (1) year after
the date of termination of this Contract without written City approval.

The Contractor shall provide a statement listing all political contributions and
expenditures (?Statement of Political Contributions and Expenditures?), as de?ned by the
Michigan Campaign Finance Act, MCL 169.201, et seq., made by the Contractor, its

DocuSign Envelope ID: 

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14.07

15.01

15.02

16.01

16.02

17.01.

af?liates, subsidiaries, principals, of?cers, owners, directors, agents or assigns, to
elective City of?cials within the previous four (4) years. Individuals shall also list any
contributions or expenditures from their spouses.

The Contractor?s Statement of Political Contributions and Expenditures shall be attached
to this Contract as ?Exhibit and made a part hereof. This Contract is not valid
unless and until the Statement of Political Contributions and Expenditures is
provided.

The Statement of Political Contributions and Expenditures shall be ?led by the
Contractor on an annual basis for the duration of the Contract, shall be current up to and
including the date of its filing, and shall also be ?led with all contract renewals and
change orders, if any.

Article 15: Confidential Information

In order that the Contractor may effectively fulfill its covenants and obligations under this
Contract, it may be necessary or desirable for the City to disclose con?dential and proprietary
information to the Contractor or its Associates pertaining to the City's past, present and future
activities. Since it is dif?cult to separate confidential and proprietary information from that
which is not, the Contractor shall regard, and shall instruct its Associates to regard, all
information gained as confidential and such information shall not be disclosed to any
organization or individual without the prior consent of the City. The above obligation shall not
apply to information already in the public domain or information required to be disclosed by a
court order.

The Contractor agrees to take appropriate action with respect to its Associates to ensure that the
foregoing obligations of non-use and non?disclosure of con?dential information shall be fully
satisfied.

Article 16: Compliance With Laws

The Contractor shall comply with and shall require its Associates to comply with all applicable
federal, state and local laws.

The Contractor shall hold the City harmless with respect to any damages arising from any
violation of law by it or its Associates. The Contractor shall commit no trespass on any public or
private property in performing any of the Services encompassed by this Contract. The Contractor
shall require as part of any subcontract that the Subcontractor comply with all applicable laws and
regulations.

Article 17: Office of InSpector General
In accordance with Section 2-1066 of the City Charter, this Contract shall be voidable or

rescindable at the discretion of the Mayor or Inspector General at any time if a Public Servant
who is a party to the Contract has an interest in the Contract and fails to disclose such interest.

DocuSign Envelope ID: 

17.02.

17.03.

17.04.

17.05.

17.06.

17.07.

18.01

18.02

This Contract shall also be voidable or rescindable if a lobbyist or employee of the contracting
party offers a prohibited gift, gratuity, honoraria or payment to a Public Servant in relation to the
Contract.

A fine shall be assessed to the Contractor in the event of a violation of Section 2-106.6 of the City
Charter. If applicable, the actions of the Contractor, and its representative lobbyist or employee,
shall be referred to the appropriate prosecuting authorities.

Pursuant to Section 7.5?306 of the City Charter, the Inspector General shall investigate any Public
Servant, City agency, program or of?cial act, contractor and subcontractor providing goods and
services to the City, business entity seeking contracts or certi?cation of eligibility for City
contracts and person seeking certification of eligibility for participation in any City program,
either in response to a complaint or on the Inspector General?s own initiative in order to detect
and prevent waste, abuse, fraud and corruption.

In accordance with Section 7.5-310 of the City Charter, it shall be the duty of every Public
Servant, contractor, subcontractor, and licensee of the City, and every applicant for certification
of eligibility for a City contract or program, to cooperate with the Inspector General in any
investigation pursuant to Article 7.5, Chapter 3 of the City Charter.

Any Public Servant who willfully and without justi?cation or excuse obstructs an investigation of
the Inspector General by withholding documents or testimony, is subject to forfeiture of of?ce,
discipline, debarment or any other applicable penalty.

As set forth in Section 75-308 of the City Charter, the Inspector General has a duty to report
illegal acts. If the Inspector General has probable cause to believe that any Public Servant or any
person doing or seeking to do business with the City has committed or is committing an illegal
act, then the Inspector General shall refer the matter to the appropriate prosecuting
authorities.

Article 18: Amendments

The City may consider it in its best interest to change, modify or extend a covenant, term or
condition of this Contract or require the Contractor to perform Additional Services that are not
contained within the Scope of Services as set forth in Exhibit A. Any such change, addition,
deletion, extension or modification of Services may require that the compensation paid to the
Contractor by the City be proportionately adjusted, either increased or decreased, to re?ect such
modification. If the City and the Contractor mutually agree to any changes or modi?cation of
this Contract, the modification shall be incorporated into this Contract by written Amendment.

Compensation shall not be modi?ed unless there is a corresponding modification in the Services
suf?cient to justify such an adjustment. If there is any dispute as to compensation, the

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18.04

19.01

19.02

19.03

20.01

20.02

Contractor shall continue to perform the Services under this Contract until the dispute is
resolved.

No Amendment to this Contract shall be effective and binding upon the parties unless it
expressly makes reference to this Contract, is in writing, is signed and acknowledged by duly
authorized representatives of both parties, is approved by the appropriate City departments and
the City Council, and is signed by the Chief Procurement Officer.

The City shall not be bound by Unauthorized Acts of its employees, agents, or representatives
with regard to any dealings with the Contractor and any of its Associates.

Article 19: Fair Employment Practices

The Contractor shall comply with, and shall require any Subcontractor to comply with, all
federal, state and local laws governing fair employment practices and equal employment
opportunities.

The Contractor agrees that it shall, at the point in time it solicits any subcontract, notify the
potential Subcontractor of their joint obligations relative to non-discrimination under this
Contract, and shall include the provisions of this Article 18 in any subcontract, as well as
provide the City a copy of any subcontract upon request.

Breach of the terms and conditions of this Article 18 shall constitute a material breach of this
Contract and may be governed by the provisions of Article 11, "Default and Termination."

Article 20: Notices

All notices, consents, approvals, requests and other communications ("Notices") required or
permitted under this Contract shall be given in writing, mailed by postage prepaid, certi?ed or
registered first?class mail, return receipt requested, and addressed as follows:

If to the Police Department on behalf of the City:

City of Detroit
Police Department
1301 3rd AVENUE
Detroit, MI 48226
Attention:

 

If to the Contractor:

 

Greenville SC, 29607

 

Attention:

 

All Notices shall be deemed given on the day of mailing. Either party to this Contract may
change its address for the receipt of Notices at any time by giving notice of the address change

DocuSign Envelope ID: 

20.03

21.01

21.02

21.03

21.04

21.05

to the other party. Any Notice given by a party to this Contract must be signed by an
authorized representative of such party.

The Contractor agrees that service of process at the address and in the manner specified in this
Article 19 shall be sufficient to put the Contractor on notice of such action and waives any and all
claims relative to such notice.

Article 21: Proprietary Rights and Indemnity

The Contractor shall not relinquish any proprietary rights in its intellectual property (copyright,
patent, and trademark), trade secrets or confidential information as a result of the Services
provided under this Contract. Any Work Product provided to the City under this Contract shall
not include the Contractor?s proprietary rights, except to the extent licensed to the City.

The City shall not relinquish any of its proprietary rights, including, but not limited to, its data,
privileged or confidential information, or methods and procedures, as a result of the Services
provided under this Contract.

The parties acknowledge that should the performance of this Contract result in the development
of new proprietary and secret concepts, methods, techniques, processes, adaptations, discoveries,
improvements and ideas ("Discoveries"), and to the extent said Discoveries do not include
modifications, enhancements, con?gurations, translations, derivative works, and interfaces from
the Contractor?s intellectual property, trade secrets or confidential information, said Discoveries
shall be deemed ?Work(s) for Hire? and shall be reported to the City and shall belong
solely and exclusively to the City without regard to their origin, and the Contractor shall not,
other than in the performance of this Contract, make use of or disclose said Discoveries to
anyone. At the City's request, the Contractor shall execute all documents and papers and shall
furnish all reasonable assistance requested in order to establish in the City all right, title and
interest in said Discoveries or to enable the City to apply for United States patents or copyrights
for said Discoveries, if the City elects to do so.

Any Work Product provided by the Contractor to the City under this Contract shall not be
disclosed, published, copyrighted or patented, in whole or in part, by the Contractor. The right to
the copyright or patent in such Work Product shall rest exclusively in the City. Further, the City
shall have unrestricted and exclusive authority to publish, disclose, distribute and otherwise use,
in whole or in part, any of the Work Product. If Work Product is prepared for publication, it shall
carry the following notation on the front cover or title page: "This document was prepared for,
and is the exclusive property of, the City of Detroit, Michigan, a municipal corporation."

The Contractor warrants that the performance of this Contract shall not infringe upon or violate
any patent, copyright, trademark, trade secret or proprietary right of any third party. In the event
of any legal action related to the above obligations of the Contractor ?led by a third party against
the City, the Contractor shall, at its sole expense, indemnify, defend and hold the City harmless
against any loss, cost, expense or liability arising out of such claim, whether or not such claim is
successful.

DocuSign Envelope ID: 

21.06

21.07

22.01

23.01

23.02

23.03

24.01

The making of payments, including partial payments by the City to the Contractor, shall vest in
the City title to, and the right to take possession of, all Work Product produced by the Contractor
up to the time of such payments, and the City shall have the right to use said Work Product for
public purposes without further compensation to the Contractor or to any other person.

Upon the completion or other termination of this Contract, all finished or unfinished Work
Product prepared by the Contractor shall, at the option of the City, become the City's sole and
exclusive property whether or not in the Contractor?s possession. Such Work Product shall be
free from any claim or retention of rights on the part of the Contractor and shall be
delivered to the City upon the City's request. The City shall return all of the Contractor's property
to it. The Contractor acknowledges that any intentional failure or unreasonable delay on its part
to deliver the Work Product to the City will cause irreparable harm to the City not adequately
compensable in damages and for which the City has no adequate remedy at law. The Contractor
accordingly agrees that the City may in such event seek and obtain injunctive relief in a court of
competent jurisdiction to compel delivery of the Work Product, to which injunctive relief the
Contractor consents, as well as seek and obtain all applicable damages and costs. The City shall
have full and unrestricted use of the Work Product for the purpose of completing the Services.

Article 22: Force Majeure

N0 failure or delay in performance of this Contract, by either party, shall be deemed to be a
breach thereof when such failure or delay is caused by a force majeure event including, but not
limited to, any Act of God, strikes, lockouts, wars, acts of terrorism, riots, epidemics, explosions,
sabotage, breakage or accident to equipment, the binding order of any court or governmental
authority, or any other cause, whether of the kind herein enumerated or otherwise, not within the
control of a party. In the event of a dispute between the parties with regard to what constitutes a
force majeure event, the City?s reasonable determination shall be controlling.

Article 23: Waiver

The City shall not be deemed to have waived any of its rights under this Contract unless such
waiver is in writing and signed by the City.

No delay or omission on the part of the City in exercising any right shall operate as a waiver of
such right or any other right. A waiver on any one (1) occasion shall not be construed as a
waiver of any right on any future occasion.

No failure by the City to insist upon the strict performance of any covenant, agreement, term or
condition of this Contract or to exercise any right, term or remedy consequent upon its breach
shall constitute a waiver of such covenant, agreement, term, condition, or breach.

Article 24: Miscellaneous

If this contract is grant funded, this contract is governed by the terms and conditions of the grant
agreement. See the full terms and conditions of the grant are included with this contract.

DocuSign Envelope ID: 

24.02

24.03

24.04

24.05

24.06

24.07

24.08

24.09

24.10

24.11

24.12

If any provision of this Contract or its application to any person or circumstance shall to any
extent be invalid or unenforceable, the remainder of this Contract shall not be affected and shall
remain valid and enforceable to the fullest extent permitted by law.

This Contract contains the entire agreement between the parties and all prior negotiations and
agreements are merged into this Contract. Neither the City nor the City's agents have made any
representations except those expressly set forth in this Contract, and no rights or remedies are, or
shall be, acquired by the Contractor by implication or otherwise unless expressly set forth in this
Contract. The Contractor waives any defense it may have to the validity of the execution of this
Contract.

Unless the context otherwise expressly requires, the words "herein," "hereof," and "hereunder,"
and other words of similar import, refer to this Contract as a whole and not to any particular
section or subdivision.

The headings of the sections of this Contract are for convenience only and shall not be used to
construe or interpret the scope or intent of this Contract or in any way affect the same.

This Contract and all actions arising under it shall be governed by, subject to, and construed
according to the law of the State of Michigan. The Contractor agrees, consents and submits to the
exclusive personal jurisdiction of any state or federal court of competent jurisdiction in Wayne
County, Michigan, for any action arising out of this Contract. The Contractor also agrees that it
shall not commence any action against the City because of any matter whatsoever arising out of
or relating to the validity, construction, interpretation and enforcement of this Contract in any
state or federal court of competent jurisdiction other than one in Wayne County, Michigan.

If any Associate of the Contractor shall take any action that, if done by a party, would constitute a
breach of this Contract, the same shall be deemed a breach by the Contractor.

The rights and remedies set forth in this Contract are not exclusive and are in addition to any of
the rights or remedies provided by law or equity.

For purpose of the hold harmless and indemnity provisions contained in this Contract, the term
"City" shall be deemed to include the City of Detroit and all other associated, af?liated, allied or
subsidiary entities or commissions, now existing or subsequently created, and their of?cers,
agents, representatives, and employees.

The Contractor covenants that it is not, and shall not become, in arrears to the City upon any
contract, debt, or other obligation to the City including, without limitation, real property, personal
property and income taxes, and water, sewage or other utility bills.

This Contract may be executed in any number of originals, any one of which shall be deemed an
accurate representation of this Contract. after the execution of this Contract, the City
shall provide a copy to the Contractor.

As used in this Contract, the singular shall include the plural, the plural shall include the singular,
and a reference to either gender shall be applicable to both.

DocuSign Envelope ID: 

24.13

24.14

25.01

26.01

25.02

25.03

25.04

The rights and benefits under this Contract shall inure to the City of Detroit and its agents,
successors, and assigns.

The City shall have the right to recover by setoff from any payment owed to the Contractor all
delinquent withholding, income, corporate and property taxes owed to the City by the Contractor,
any amounts owed to the City by the Contractor under this Contract or other contracts, and any
other debt owed to the City by the Contractor.

Article 25: Invoice Submission and Payment
All invoices submitted against the contract must include part or item numbers and part or
item description, list price, and applicable discount. Items not properly invoiced will not
be paid. It is the Supplier's responsibility to ensure the creation of invoice(s) in Oracle
Cloud. Invoices must meet the following conditions for payment:
Price on invoice must corresPond to the pricing listed on purchase order and/or contract.

Supplier must submit price lists in accordance with bid requirements

All suppliers must register in the Supplier Portal and be set up for ACH (wireless
payment) in order to receive payment

Supplier registration and invoice submission instructions can be found on the City of

Detroit?s website at Questions should be directed to
procurementinthecloud detroitmi. gov.

(Signatures appear on next page)

DocuSign Envelope ID: 624C6E97-BBE1-4749-8246-117DCB7D254B
533EB267-EE4E-4730-B342-4BAD6336A297

Senior Account Executive

7/25/17

7/31/17

12/4/2017

 DocuSign Envelope ID: 

EXHIBIT A: SCOPE OF SERVICES

I. Notice to Proceed
The term of this Contract shall begin on CITY and
shall terminate on 3 YEARS AFTER SAID APPROVAL The Contractor shall commence
performance of this Contract upon receipt of a written ?Notice to Proceed? from the City and
in the manner speci?ed in the Notice to Proceed.

II. Services to be Performed

Project Description YEAR EFFECTIVE UPON CITY COUNCIL FRC
APPROVAL. - TO PURCHASE FACIAL RECOGNITION LICENSING, SOFTWARE AND
EQUIPMENT FOR THE DETROIT POLICE DEPARTMENT GREEN LIGHT LOCATION S. FUNDS
FOR THIS CONTRACT IS ENCUMBERED ON REQ 421688

 

DataWorks Plus will work closely with the City of Detroit, Detroit Police and Motorola Inc. to provide

"their FACE Watch Plus real-time video surveillance facial recognition and FACE Plus facial recognition
solution. DataWorks Plus will work with the City of Detroit to fine-tune the speci?cations and create a
customized solution that meets our exact needs. DataWorks Plus will provide a turnkey facial recognition
system including all the required interfaces to Motorola Command Central Aware Console and ID
Networks

 

Coordinated efforts are to commence upon receiving City Council IFRC approval.

 

Project material consists of licensing and services.

 

This project will be coordinated by a designated City of Detroit Police Department representative and the
Dataworks Plus team.

 

Detroit Public Safety Headquarters
1301 3rd Avenue

Detroit, MI 48226

 

DocuSign Envelope ID: 

 

Facial Recognition Software

 

PhotoManager Face Plus Database Application Server
License

 

500,000 Enrolled Records (Dual Engine NEC and ROC)

 

One time batch enrollment and on-going ID Networks
interface

 

Real Time Screening Application Server Software
monitors 100 concurrent video feeds

 

Interface with Motorola Command Central Aware Console

 

Real Time Screening Client License (Enterprise Edition)

 

Facial Recognition Case Management Server Application

 

Case Management With Pose Correction (Enterprise Edition)

 

Project Management

 

Installation

 

Training

 

Year 1 Maintenance Warranty

 

Year 2 Maintenance Warranty

 

Year 3 Maintenance Warranty



 

Server Hardware

 

DB/Application Server

 

FRCM Matching Server

 

Microsoft SQL Standard Edition (4 Cores)

 

Web Server

 

Preprocessing Server

 

RTS Matching Server



 

Mobile Facial Recognition Software Application

 

Mobile Facial Recognition Licenses unlimited users

 

Year 1 Maintenance Warranty

 

Year 2 Maintenance Warranty

 

 

Year 3 Maintenance Warranty

 

 



 

 

DocuSign Envelope ID: 

EXHIBIT B: FEE SCHEDULE

I. General

 

The Contractor shall be paid for those Serv1ces performed pursuant to this Contract a

 

 

and 20/ 100 Dollars 045, 843.20), for the term of this contract as set forth 1n Exhibit A, Scope of

Services

Payment for the proper performance of the Services shall be contingent upon receipt by the
City of invoices for payment. Each invoice shall certify the total cost, itemizing costs when applicable.
Each invoice must be received by the City not more than thirty (30) days after the close of the calendar
month in which the services were rendered and must be signed by an authorized of?cer or designee of the

Contractor.
II. Project Fees

The following chart outlines the costs for this project:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Facial Recognition Software Quantity Fee
PhotoManager Face Plus Database Application Server 1 Included
License
500,000 Enrolled Records (Dual Engine NBC and ROC) 1 Included
One time batch enrollment and on?going ID Networks 1 Included
interface
Real Time Screening Application Server Software 1 Included
monitors 100 concurrent video feeds
Interface with Motorola Command Central Aware Console 1 Included
Real Time Screening Client License (Enterprise Edition) 1 Included
Facial Recognition Case Management Server Application 1 Included
Case Management With Pose Correction (Enterprise Edition) 1 Included
Project Management 1 Included
Installation 1 Included
Training 1 Included
Year 1 Maintenance Warranty 1 Included
Server Hardware
DB/Application Server 1 Included
FRCM Matching Server 1 Included
Microsoft SQL Standard Edition (4 Cores) 1 Included
Web Server 2 Included
Preprocessing Server 8 Included
RTS Matching Server 1 Included

 

Total

 

 

 

$787,690.00

 

 

DocuSign Envelope ID: 

 

 

 

 

 

 

 

 

 

 

 

Year 2 Maintenance Warranty 1 $116,276.60
Year 3 Maintenance Warranty 1 $116,276.60
Mobile Facial Recognition Software Application
Mobile Facial Recognition Licenses? unlimited users 1 $20,000.00
Year 1 Maintenance Warranty 1 Included
Year 2 Maintenance Warranty 1 $2,800.00
Year 3 Maintenance Warranty 1 $2,800.00
Project Total $1,045,843.20

 

Project Billing

Project stages to be billed upon completion.

 

DocuSign Envelope ID: 

EXHIBIT C: PROPOSAL

attached

 Envelo-e ID: . a? .
2552com

SOLICITATION 16TW690
SOFTWARE
Facial Recognition 
Real Time Video Feed Facial Recognition
119/2017 at 

 

DataWorks Plus Contact: Torie Woods

Randy Hall 313-224-4612

Senlor Account Executive WoodsTo@detroitmi.gov
610-322-9559

rhall@dataworksolus.com

FACE Plus

FACE Watch Plus Real Time
Screening

DataWox'ks Pius A Leader in Law Enforcement 82 Criminal Justice Technology

K728 Pleasantburg Dr
reenville SC 2960?
oil Free: 1. 866 632. 2?80

 

DocuSign Envelope ID: 

 

  
 

17DCB7D254B

A {dander In Cranium Justice 8. {wavri-Enfarcomsant Taahnotogw==

 

January 5, 2017

Torie Woods
313-224-4612
WoodsTo@detroitmi.gov

RE: Solicitation 16TW690: Software
Dear Torie Woods,

DataWorks Plus is pleased to submit this formal proposal in response to your requirements for a
facial recognition software solution for the City of Detroit and Detroit Police Department.

DataWorks Plus is highly confident in our ability to meet and exceed the specifications detailed in
your RFP. With over 1,500 total successful customer implementations and over 30 large scale
facial recognition projects and numerous other small to medium-sized installations, including the
statewide Michigan Central Data, image Repository and facial recognition system, DataWorks
Plus has the knowledge, products and experience to successfully implement the system we have
proposed.

DataWorks Plus has a successful history of implementing large complex systems very quickly. A
lot of this success is based on the fact DataWorks Plus is a privately held, medium size company
that is extremely nimble, flexible and customer-centric. Our employees have an extensive history
in biometric identification systems, offering substantial expertise in equipment, software and
services. DataWorks Plus? team provides proven solutions, technical support, and a cooperative
attitude in working together to solve your needs.

DataWorks Plus is prepared to demonstrate the features and functions of the proposed system
at your convenience. We look forward to providing you technology and support for many years
to come. Please feel free to contact me if i can help in any way. Thank you again for the
opportunity to submit the proposal and for your consideration of FACE Plus as your facial
recognition system.

Sincerely,

Randy Hall
Senior Account Executive

610-322-9559


 

DataWorks Plus 7?28 N. Pleasa ntburg Drive, Greenville, SC 29607 toll-free: 1.866.632.2780 - fax: 864.672.2787 

DocuSign Envelope ID: 

 

  
 
 

sun-?II-



A Leader In ?rtminal Justina Law-Pigmforoomont Technoicgy'? 

     

I Table of Contents

 

 

1 PROPOSED 7
1.1 industry-Leading Dual-Engine Searching 8
1.2 Right Corporate Strategy 9

1.2.1 Nimble and Low Risk 9
1.2.2 Project Deployment and Solution Delivery 9
1.2.3 Exceptional Support Ongoing Training 10
1.3 Interface Proficiency 10
1.4 Extensive Facial Recognition Experience 10
1.4.1 Proven System Integrator 11
1.4.2 Unmatched Flexibility and Accuracy 12
1.5 Solution is Algorithm Agnostic 12
1.6 Special Features 12
1.6.1 Lineups 12
1.6.2 Search Different Systems via Single Interface 13
1.6.3 Integration with Other Large Regional Systems 13
1.6.4 Integration with FBI Interstate Photo System Facial Recognition Pilot 13
1.7 Optional Items 14
1.7.1 Evolution for Mobile Facial Recognition and Fingerprint Identification 14
1.8 FACE Watch Plus for Real-Time Video Feed Facial Recognition . 15
1.8.1 Continuous Screening and Monitoring Detection in Live Video Streams 16
1.8.2 Multiple Cameras for Multiple Locations and Angles 17
1.8.3 Analyzing Hits 17
1.8.4 Side-by-Side Viewing of Probe and Hit 17
1.8.5 Watchlist Applications 17
1.8.6 Customizable Hit Data 17
1.9 FACE Plus for Facial Recognition through Still Images 18
1.9.1 Multiple Search Scenarios 19
1.9.2 Image Enhancement 20
1.9.3 Add Comments'to a Probe 20
1.9.4 Sessions May be Shared with Another User 20
1.9.5 Pose Correction 8: Light Normalization 21
1.9.6 Facial Comparison 22
1.9.7 Remove Images from Result Set 22
1.9.8 Charting ?Adding Annotations and Measurements 23
1.9.9 Full-Featured Photo Imaging Lineup Creation 23
1.9.10 Mobile Apps 24
1.9.10.1 Mobile Facial Recognition Transaction Viewing 25

2 REFERENCES . 26
2.1 Michigan DMV/State Police 26
2.2 Chicago Police Department 27
2.3 SC DMV 23
2.4 Maryland Department of Public Safety 28
2.5 JNET (PA) 29
2.6 South Carolina Law Enforcement Division (SLED) 29
2.7 Los Angeles County Sheriff?s Department 30

3 REQUIREMENTS RESPONSE . . 31
3.1 Real Time Video Feed Facial Recognition 31
3.2 Facial Recognition through Still Images 36

4 . . . 43

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit

DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 5

 

  
 
  



A Lao-34:10: ?rimi?a} duration 8. Law E5 

 

Bid 16TW690 Facial Recognition Real Time Feed Faciai Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 6

 

I DoouSign Envelope ID: 

1 Proposed Solution

 
 
 

A Leader in Cinnamon Justice 8. kaw Erato-ago- on T-ochnolcagysm

 
 

 

For the City of Detroit, DataWorks Pius is proposing our FACE Watch Plus real-time video
surveillance facial recognition and FACE Plus facial recognition solutions. DataWorks Plus will
work with the City of Detroit to fine-tune the specifications and create a customized solution that
meets your exact needs. DataWorks Plus will provide a turnkey facial recognition system including
all the required interfaces to Motorola Command Central Aware Console and Networks. We
have implemented over 500 interfaces and have the tools and the experience to implement
interfaces very quickly. The proposed solution can be executed in a VMWare environment.

FACE Watch Plus tracks face
images from live video
surveillance, processes the
images, then searches your
database and alerts you when
a match/hit has been made. It
detects faces within
surveillance footage in real-
time, then uses cutting-edge
facial searching algorithms to
rapidly search through your
agency?s mugshot or watchlist
database for positive matches.
For additional information
about FACE Watch Plus, see
page 15. We?ve also provided a
link to a video description of
FACE Watch Plus.

FACE Plus provides accurate,
reliable identification using the
latest facial recognition
matching technology and tools
to manipulate and compare
images. DataWorks Plus has
provided the proposed FACE
Plus facial recognition system
to a wide array of government
agencies nationwide, and we
are confident that we can meet
the specific functionality,
capacity, and ongoing support
requirements being sought in
this request for proposal. For
additional information about
FACE Plus, see page 18.

industry-?-
?ooding? -
"Dual-Engine 
Searchinr

 
 

   

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interface .
Proficiency .

 

   
     

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We are proposing the ROC and

NEC facial matching engines, for
dual engine searching which

increases system accuracy.

DataWorks Plus reacts quickly to
customer needs.

DataWorks Plus has created 81.

installed numerous complex

interfaces at multiple agencies.

DataWorks Plus has provided the
proposed FACE Plus facial

recognition system to a wide array

of government agencies
nationwide.

The City of Detroit can easily

upgrade to another algorithm in
the future, if a better one becomes

available.

Lineups; Search separate systems
through single interface;

integration with other large

regional systems and/or
Integration with 1:8! Interstate
Facial Recoenition Pilot.

 

Bid 16TW690
DataWorks Plus

Facial Recognition Real Time Feed Facial Recognition
FACE Plus, FACE Watch Plus Real-Time Screening

City of Detroit
Page 7

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1.1 Industry-Leading Dual~Engine Searching

DataWorks Plus developed the first multiple vendor facial recognition algorithm search and user
interface in the industry. It allows a user to submit one
image and search two or more algorithms
simultaneously, then- receive rows of facial results Award~Winning Implementation of
unique to each algorithm. Our real world experience DataWorks Plus?FociaI Recognition

proves two algorithms increase the system?s accuracy. oi" JNET (PA) Highlight
This multiple-algorithm approach has been well-

received and adopted by our customers, including JNET video 0? our website:

(PA), Michigan State Police, San Bernardino County, 
Chicago Police Department, and Riverside County. JNET .
won a Computerworld award because of the unique
implementation. Watch the Computerworld video on our website:


 

 

For the City of Detroit, DataWorks Plus is proposing the ROC (DaVinci) and NEC algorithms. The
ROC algorithm is among the most accurate and fastest on the market. The NEC algorithm ?has
been ranked number #1 for the third consecutive time in the FRVT 2013 test results.

 

Accuracy on LFW

 

ROC (DaVinci) outperforms
PPS government algorithm in
accuracy.

True Accept Rate

 

 

 

 

 

 

 

 

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NEC remains strong in missrate
accuracy and speed 
since 2010

Low no. of searches I sec Hish

Highest no.
of searches

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Bid 16TW690 Facial Recognition 8i. Real Time Feed Facial Recognition City of Detroit
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90% Accuracy
39% {1.500.600 database}
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20% 
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Good quality Images Poor quality wubcam
. . NEE

 

 

 

1.2 Right Corporate Strategy

DataWorks Plus is a privately-owned, nimble company that reacts very quickly to customer needs.
From quick implementation, to support issues, to changing our products to meet specific
customer needs, to custom-designed applications, DataWorks Plus will do what it takes to make
our customers happy. We believe DataWorks Plus provides more Options and more flexibility
than any other vendor. And, as a privately-held company, DataWorks Plus makes day-to-day
decisions based on what is right for the customer.

1.2.1 Nimble and Low Risk

DataWorks Plus understands that the long?term stability ofa product requires long-term stability
of the company providing it. By maintaining a vision of stability and growth, we have seen the
scope of the projects undertaken by DataWorks Plus steadily increase from single standalone
systems in small agencies, to multiaagency networked regional solutions, to statewide contracts
containing hundreds of agencies with actively-used DataWorks Plus products. As a result, our
Support Center technicians, development, and engineering staff have grown in both number and
expertise to ensure Optimal long-term functionality ofall systems we install. We are aware of the
critical need for any potential vendor?s financial stability and ongoing support capability to be
thoroughly evaluated by your agency. As such, we are confident that we can develop, install, and
maintain our proposed products to the City of Detroit.

1.2.2 Project Deployment and Solution Delivery

DataWorks Plus currently has a database, system administration for role-based access control and
activity tracking, facial recognition matching, and web-based client facial recognition investigative
software that meets your requirements. The hardware recommendations are designed to
accommodate all speeds and specifications for throughput required by the City of Detroit.

DataWorks Plus has implemented hundreds of customized and turnkey systems in its corporate
lifetime. DataWorks Plus delivered the Michigan State Police Facial Recognition system, which
had 33 million photos, in less than 4 months after receiving the Purchase Order. We also delivered
the SC DMV Facial Recognition system in 2 months. We converted 7.7 million images in less than
3 weeks and enrolled images in 8 days. This was four months ahead of the required schedule.

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 9

 

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Delivered SC DMV Facial Recognition? 
System 

Converted 7. 7 Million Images in Less all:
Than 3 Weeks 

Enrolled images-in 8 Days . "ii-i9";

 

1.2.3 Exceptional Support 82. Ongoing Training

DataWorks Plus is prepared to meet the City of Detroit maintenance requirements with our
technical support staff, all based in the U.S., which currently supports over 1,500 government
agency systems that require 7 day 24 hour support. DataWorks Pius? staff members have passed
all government and customer-required background checks.

1.3 Interface Proficiency

DataWorks Plus? solution will include all the required interfaces to Motorola Command Central
Aware Console and ID Networks. DataWorks Plus already processes ID Networks? Livescan
NISTpaks in both Michigan and Virginia to populate the mugshot repository. Our system has an
open architecture based on SQL teChnology and no proprietary software is necessary for setting
up or modifying interfaces. We pride ourselves in working with customers to determine their
interface needs and incorporating new ideas and technologies into the interfaces available for our
customers.

The system uses a SQL database with a customizable data table. Stored procedures are also used
to allow complex application functions to be performed without having to re-code the application
itself. This not only makes it easy to configure or modify data fields and screen layouts, but it
makes the data easily interpretable for third-party applications that need to be interfaced with
FACE Plus. For additional information on the types of interfaces we have created, please refer to
the ?Types of interfaces? section, on page 32.

1 4 Extensive Facial Recognition Experience
With a customer base of over 1,500
customers, DataWorks Plus will leverage this
experience to guarantee success when
implementing and providing on-going
support and training for the City of Detroit.
DataWorks Plus has provided fully-integrated
facial recognition and Digital PhotoManager
solutions for small to medium-sized Staff 16 Top Cities.
installations, and many large agencies,
including the following:

2.4 Statewide 1 
Systems-

 

1. Michigan State Police/DMV

 

Bid 16TW690 Facial Recognition Real Time Feed Faciai Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 10

    

 

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(NY, NY)

Maryland Department of Public Safety/DMV

Virginia State Police

Chicago Police Department (iL)

SC Department of Motor Vehicles (SC)

SC Law Enforcement Division (SLED)

Charleston County Sheriff?s Office (SC)

Wake County and Raleigh PD (NC)

10. Country of New Zealand

11. Los Angeles County Sheriff?s Department (Face and Tattoo Matching)
12. JNET (PA)

13. State Police

14. Department Corrections

15. Probation and Parole

16. Miami Dade Police Department (Mobile Gang Application)
17. Collier County Sheriff?s Office (Naples FL)

18. Federal Agency: HIDTA (NY, NJ) Multi State Implementation
19. Philadelphia Police Department (PA)

20. Columbus Police Department (OH)

21. Irving Police Department (TX)

22. San Diego County Sheriff?s Department (CA)

23. Sacramento County Sheriff?s Department (CA)

24. San Bernardino County Sheriff?s Office (CA)

25. San Mateo County Sheriff?s Office (CA)

26. Riverside County Sheriff?s Department (CA)

27. San Joaquin County Sheriff?s Department (CA)



 

Large Fae'ia'i RecognitionCustome - 



 

 

 

 

 

 

Statewide I Large Agencies
Michigan State Police Los Angeles Sheriff's Department (CA)
DMV 8: SLED (SC) San Diego Sheriff?s Office (CA)
JNET Miami Dade Police Department (FL)
Maryland DPS (NY)
HIDTA Collier County Sheriff? 5 Office (FL)
Virginia State Police Chicago Police Department (IL)
New Zealand Charleston County Sheriff?s Office (SC)


 

 

 

1.4.1 Proven System Integrator

Founded in 2000, DataWorks Plus has developed many different biometric-based identity systems
each with unique workflows. At DataWorks Plus, we view ourselves not only as application
developers, but also as solid system integrator, using a combination of best-of?breed solutions

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 11

   
  
 

 

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from third-party providers, our own commercial-off-the-shelf software, and some custom
development to provide the best available working environment for our customers. Our approach
to this project in particular involves the integration of the best facial recognition software
available today. This knowledge gives us a competitive edge for us to say that we are bringing the
City of Detroit the best facial recognition software for the best value. Value is based on speed,
cost, and matching quality of the engines.

1.4.2 Unmatched Flexibility and Accuracy

The systems integrator approach has provided DataWorks Plus with experience very few vendors
can claim. DataWorks Plus has the ability to test and evaluate different software and devices and
inherently learn which systems perform the best and for the best value. This has led us to selling
over five thousand mobile ?ngerprint devices in the State of Florida and integrating major livescan
fingerprint devices across the country. Likewise, we have also tested and evaluated major facial
recognition algorithms on the market. DataWorks Plus' approach allows us to be open and
objective when recommending algorithms. As algorithms improve in the future, the City of Detroit
will have total flexibility to select and implement the best.

1.5 Solution is Algorithm Agnostic
Because our solution is algorithm-agnostic, City of Detroit 
can easily update to another algorithm in the future, if a
better one becomes available. We provide a seamless user
interface, which is independent of the algorithm, so numerous 
additional training won?t be necessary in the event of an the City of Detroit will not be tied
algorithm change. in addition, our solution supports the
use of multiple facial matching algorithms at the same time

for even better accuracv- 

Data Works Plus? solution supports

to a specific algorithm vendor.

1.6 Special Features

1.6.1 Lineups

Our proposed system exceeds the RFP specifications and provides the ability to generate a photo
lineup. Lineup capability will be seamlessly integrated with the proposed facial recognition case
management system. This feature?rich system would include all functionality of the full Digital
PhotoManager system, including investigative search capability, and customized reports.

Searches;
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1.6.2 Search Different Systems via Single Interface

If allowed by MSP, DataWorks Plus is can provide dual search capability will be able to
select a probe and search Detroit and MSP databases from a single application. DataWorks Plus
is providing facial recognition system. In a single transaction, our proposed solution will
enable to identify the individual by performing a one-to-many search ofm the
Detroit and MSP databases to find if any positive matches exist. DataWorks Plus has currently
implemented a similar approach at Michigan State Police, Maryland Department of Public Safety,
South Carolina SLED and DMV. and JNET This combined search approach greatly
improves productivity and decision making for 

1.6.3 Integration with 0ther Large Regional Systems

DataWorks Plus maintains numerous large facial recognition databases and provides an
opportunity through mutual interest to access those databases such as Chicago, 
New York including NYPD, Northern Jersey, Columbus OH, Virginia and Maryland.

1.6.4 Integration with FBI Interstate Pheto System Facial Recognition Pilot 
DataWorks Plus participated in the original FBI interstate Photo System Facial Recognition Pilot
with the Michigan State Police and has subsequently interfaced the FBI submission to its
statewide facial recognition solution for the Maryland Department of Public Safety. Results may
be displayed in multiple ways single row with both arrest and DMV matches, separate rows for
each database, separate rows if using multiple search engines, searching etc. The following
screenshot shows an example of a combined search with DMV, multiple engine. and FBI.

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus. FACE Watch Plus Real?Ti me Screening Page 13

 



 

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The ?rst row of candidates is from
the adult database; the second row
is from the driver?s license database

and the third is from the NGI
database.

 

1.7 Optional Items

In addition to the proposed system, DataWorks Plus is offering the following options:
0 Evolution Mobile Facial Recognition Device with Client Licenses
- RAPID-ID Mobile Fingerprint Client (used with Evolution)

Pricing has been provided in the Pricing section, starting on page 43.

1.7.1 Evolution for Mobile Facial Recognition and Fingerprint identification
DataWorks Plus is offering the optional Evolution multimodal identification device. This all-in-one
device will provide the City of Detroit unmatched flexibility and functionality, at an exceptionally
affordable price. The "All-in-One? Evolution scans fingerprints and captures photos, then
displays detailed hit results on the actual device. It is equipped with all industry-standard
wireless communication methods, including call capability, 4G LTE Internet, Wi-Fi,
Bluetooth and GPS capabilities. If preferred, cellular capability may be disabled, allowing
it to be paired to an using Bluetooth or Wi-Fi.

 

  
  

Mobile Identification has 



FBI 
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Galaxy Android Smartphona

Ceilular or Mil/Bluetooth

Sewn Mobile Data Service for 0.115 Compliance
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Bid 15TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 14

 

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Secure Mobile Data Service (SMDS) from DataWorks Plus provides Mobile Device Management
software, two factor authentication, and a customizable shell with advanced features to ensure
that your agency complies with the FBI CJIS Security Policy. The FBI CJIS Security Policy defines a
minimum set of security standards to ensure the protection of Criminal Justice Information.
Agencies must comply with the standards in order to have access to information and data.
DataWorks Plus? SMDS provides the security your agency needs to comply with policy. SMDS also
delivers unparalleled custOmer service and support since our technical support team can remote
into the device. 

1.8 FACE Watch Plus for Real-Time Video Feed Facial Recognition
DataWorks Plus has worked with the market?s
leading facial biometric identification providers to
develop a fast, reliable, and fully customizable facial
recognition system for live surveillance monitoring.
FACE Watch Plus tracks face images from live video
surveillance, processes the images, then searches
your database and alerts you when a match/hit has
been made.

 
 
 
 
 
 
 
 
 
 
 
 
 

FACE Watch Plus detects faces within surveillance
footage in real-time, then uses cutting-edge facial
searching algorithms to rapidly search through your
agency 5 mugshot or watchlist database for positive

  

 

 

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Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 15

 

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The system will give immediate detailed alerts to authorized users whenever a hit is found on an
individual of special concern, and all positive hits are time-stamped so that they can be reviewed
by administrators.

 

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Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit

DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 16

 

 
 
 



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1.8.2 Multiple Cameras for Multiple Locations and Angles

FACE Watch Plus provides an ef?cient system to screen every individual, face on, or even at a
side angle. In the event that an individual with a warrant passes by, the system immediately
flashes a hit, alerting your agency of a potentially dangerous criminal. Alerts are shown on
desired workstations and any associated mobile devices.

m. .

 

 

1.8.3 Analyzing Hits

In the event of a Hit, Rea ~Time Screening allows you to organize and view all previous hits in a
simple and easy to use manner. Arrange and sort hits by Search Date, Search Time, or Score.
Real?Time Screening offers detailed warrant information on any Hit that occurs in order to
provide valuable information on the individual screened by the application.

1.8.4 Side~by~6ide Viewing of Probe and Hit
Users may view the probe image at the same time as the match.

1.8.5 WatchiistApplications

Your agency can create a watchlist database that includes images and information about
persons of interest or wanted individuals. Records can be added manually, or added from an
existing database. Rea l-time facial recognition searches can be run against this database. As
images are captured by the surveillance camera(s), the system will automatically search for
matches against the watchlist database. If a facial match exceeds a system defined threshold
match, then the image or images are returned.

1.8.6 Customizable Hit Data
The information contained in alerts is customizable to include not only the name or image of the
person identified, but any data contained within the individual?s booking record.

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Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 17

 

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1.9 FACE Plus for Facial Recognition through Still Images

DataWorks Plus? FACE Plus provides accurate, reliable identification using the latest facial
recognition matching technology and tools to manipulate and compare images. FACE Plus is
scalable and is ideal for a multi?agency environment. Many agencies have implemented the
DataWorks Plus? FACE Plus facial recognition solution for, investigations, identification at booking,
identi?cation on mobile devices, as well as watchlist applications.

FACE Plus Case Management provides the ability to create and link case files, and allows 
to enroll adhoc images for comparison and search. may track and store multiple search
scenarios in a case. may upload and manage multiple views of adhoc images ta ken from
single image files as well as video files. will be able to create a variety of searches with
different probe images and data ?eld selections for filtering. The system supports over 40
different fields for data filtering. Each search will be saved as a separate session. may
select a combination of searches to review a blended result based on match scores. Advanced
pose correction provides the ability to turn a probe into a 3D model and rotate so the image is
facing forward.

Supports multiple One-to-one and one-l: Advanced Case User~customized
algorithms to-many searches Management image display

Ignores features 3 ch.
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size database eyegiasses, and
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1.9.1 Multiple Search Scenarios

Track and store multiple search scenarios in a case. You may upload and manage multiple views
of probe images taken from single image files as well as video files. Then you will be able to create
a variety ofsearches with different probe images and data field selections for filtering. The system
supports over 40 different ?elds for data filtering. Each search will be saved as a separate session.
Select a combination of searches to review a blended result based on match scores.



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searches.

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1.9.2 Image Enhancement

Images can be edited to provide even more accurate
results by marking the locations, cropping the images
to be similar, correcting image brightness, and other basic

 

 

 

 

 

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normalization is also available, allowing you to search Editing 
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1.9.3 Add Comments to 3 Probe

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Comments may be added to identify
what type of editing was performed on
the probe, when the probe was added,
etc. This will be helpful in identifying the
history of the probe and what was done
to the probe.

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The comment will be displayed
beneath the probe image.

 

1.9.4 Sessions May be Shared with Another User .
Users may share a read-only session with another authorized user. When a session is shared, 
user it is shared with will only be able to view and print the session. Only the user that created

the session will have the ability to make changes to the session. The option to create a super

user is available. A super user can search and view all sessions created in that system.

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 20

 

 
 

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1.9.5 Pose Correction Light Normalization

The multiple views from video or single image ?les can be loaded into the Pose Correction and
Light Normalization tool to create a 3D model of the face. From the 3D model, the best possible
pose corrected and light corrected image for search will be created.

 

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1.9.6 Facial Comparison

Compare images side-by-side or edit copies of images for easier viewing or to clarify certain
details. You can overlay two images (composite), or view a ?curtain? image, which displays a
portion of one image and a portion of the other image (left/right or top/bottom portions).

 

Facial Comparison

Compare images side by side.



 

 

 

 

 

 

 

 

 

1.9.7 Remove Images from Result Set
After analyzing search results, if users feel confident that a recurring image is not a match to the
probe in question, he or she has the ability to remove that image from all result sets.

   
   
    
 

    
  

The image will no longer
be displayed in the result
set.

 
 
  

Click Remove to
remove the image
from the result set.

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 22

 

  
 

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1.9.8 Charting Adding Annotations and Measurements

FACE Plus allows you to make annotations and measurements on the probe image and the
result image. You may chart the similarities of the images including facial landmarks (moles,
scars, etc.) and distances between landmarks (eye socket distance between facial
features, etc.) for court and more accurate identifications.

 

 

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1.9.9 Full-Featured Photo imaging Lineup Creation

FACE Plus can also provide the ability to generate a photo lineup using result images as a basis.
The lineup creation tools are based upon our Digital PhotoManager photo imaging system for
generating photo lineups, which can be obtained as an option by your agency. Users will have an
option beneath result images to create a lineup from the specified image.

Figure 1 . Starting a Lineup

    

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recognition result image will automatically be added as a candidate image. Users can then
manually find and add additional lineup images using the demographic search tools provided.

 

Bid 16TW590 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 23

 

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1.9.10 Mobile Apps
FACE Plus Mobile will
allow immediate
transaction creation from
any location. The
application is capable of
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system provides multiple
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Bid 16TW690
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Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit

FACE Plus, FACE Watch Plus Real-Time Screening

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1.9.10.1 Mobile Facial Recognition Transaction Viewing
As with the use of FACE Plus on full workstations, users will be walked through the transaction

process step-by-step from selecting transaction types, adding probe images, and viewing search
results. Once the user logs into the application, a list of all recent Fm? ?mam?
transactions performed will be displayed on the main menu. All
transactions are timestamped by time ofsubmission. The data mm
columns displayed to the user include: .. ?mun-ignite

 

 

1. Transaction Status (Quantity of Results)
2. Original Probe Image Thumbnail
3. Date and Time of Transaction Creation

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Users can simply tap on any transaction from the list to bring up
detailed record results on their mobile device. If there are multiple
results, then the record with the highest matching score will be
shown first. Users can then navigate through results using the left
and right blue arrow buttons. Each record result will provide
information to the user from the system?s database, including:

1. Mugshot or Facial Image from Record

2. Matching Quality Score

3. Demographic Data

4. Notes or Narrative Regarding Individual

 

Users can also retrieve a copy of the original probe image used for 

comparison purposes, if desired. 

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Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
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2 References

DataWorks Plus has provided the proposed FACE Plus facial recognition system to a wide array of
government agencies nationwide, and we are confident that we can meet the speci?c
functionality, capacity, and ongoing support requirements being sought in this solicitation.
DataWorks Plus completed the References form online on We have included the
Michigan State Reference information again in Section 2.1 as well as information about additional
facial recognition projects.

 

2.1 Michigan DMV/State Police

Name of Reference: Michigan State Police

Contact Person: Pete Langenfeld

Title: Section Manager

Phone No.: 517?898-0286

E-mail address: langenfeldp@michigan.gov

Dates of Service: 2001 to present

Description of Services Provided: Under this contract, DataWorks Plus provides a statewide
Central Data, Image Repository and facial recognition for Criminal and DMV Photos integrated
into the State Records and ID process. After being competitively selected for the contract from
a field of 10 companies, DataWorks Plus was responsible for conversion of databases, interface
to the Michigan State live scan station booking and AFIS process via EFTS NIST record,
integration to the Oracle based Criminal History Record (CH R) System and an interface to
receive records from the DMV system. DataWorks Plus has also created an NLETS interface to
share correction data and images from the Michigan SNAP System Department of Corrections
records and other NLETS Corrections customers.

As part of the facial recognition solution, DataWorks Plus participated in the original FBI
Interstate Photo System Facial Recognition Pilot with the Michigan State Police and has
subsequently interfaced the FBI submission to its statewide facial recognition solution for the
Maryland Department of Public Safety. Our Michigan and Maryland facial recognition systems
were able to integrate both with the pilot version ofthe as well as the production
version. This solution allows for a single probe to search the criminal database, DMV database
and the FBI and return all three result sets on a single screen.

The original delivered system utilized the Cognitec algorithm and was later upgraded to include
both the Cognitec and NEC algorithm. The system currently consists ofa Central Image
Repository (CIR) for approximately 40,000,000 image records (8,000,000 criminal and
32,000,000 DMV), backup repository, client workstation software, client web browser access,
DMV photo record cleansing, and facial recognition search capabilities for biometric
identification. In addition, DataWorks Plus provide a mobile facial recognition application for
use in the field.

The technology provided automates state-wide capture, storage, and search of the booking
photos with affiliated data and integrates the information to automated fingerprint lD?s and
data. It provides local law enforcement agencies a means to automate capture processes while
having immediate access to the state repository of mugshot photos with data from any browser
based client workstation on the state network.

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 26

  
  
 

 

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Automated functions provide inclusion of images and image data into the electronic 
NIST) fingerprint record transmitted to the State NEC Automated Fingerprint Identification
System (AFIS) and onto the FBI IAFIS. Facial recognition capability provides the ability to submit
photo images to the central system for search against the entire state image database file,
returning ID photos and information of those matched against the data base. Advanced imaging
tools are also available such as pose correction to increase the accuracy of poor probes.

ADDITIONAL INFORMATION:
0 There are currently over 1,000 web users, over 25 capture stations, and over 25
different agencies
0 Provided a statewide repository for mugshot images that is accessible to law
enforcement agencies throughout the state. Provided bandwidth usage statistics,
including amount of data passed over the network during a typical user session. Met
customer?s up?time requirements for first 30 days of productive use.
Interface to Michigan Dept. of Corrections to import MDOC photos.
Integration with Michigan State Web Portal and LDAP Directory services.
Interface with updated Criminal History (MQSeries integration).
Interface to serve images to external applications.
Implemented daily statistical reports sent to management via email including number of
records added for the day.
I Automatic warning messages sent to management via email in the event of system
problems Low disk Space)

2.2 Chicago Police Department

DataWorks Plus partnered with Motorola to provide the Chicago Police Department and the
Chicago Transit Authority with a Real Time Screening System (RTS) and a Facial Recognition
System (FRS). The project objective included Real Time Screening using Facial Recognition on
Chicago?s vast camera monitoring system which includes nearly 20,000 street, transit and other
video cameras located throughout the city. DataWorks Plus integrated its RTS system with
Chicago's Genetec 0mincast camera video streamsto allow Chicago to select any number of
cameras to monitor using facial recognition and a special persons of interest Watchlist mugshot
database. The RTS systems generated possible hit transactions for review through a web user
interface. Additionally, Chicago has approximately 7 miilion criminal photos in its facial
recognition system and uses the system primarily to solve crimes using probes generated from
street cameras, Facebook, and other sources. For this project, our company and created an
enrollment database that seamlessly interfaced with the agency?s existing Motorola booking
systems. This allowed images to automatically be enrolled into the facial recognition data base
as routine bookings are performed, which is then immediately made available for facial
recognition searches using our FACE Plus system. DataWorks Plus provided a web-based facial
recognition user interface throughout the agency facilities. The system is equipped with multi-
algorithm searching capability utilizing both the NEC and Cognitec searching engines, giving
users a much more comprehensive set of results to work with in their investigations.

In addition to standard facial recognition searches, the FACE Plus Case Management system
allows Chicago users to perform advanced image comparison, editing, and 3D pose correction.
This has enabled investigators to use poorly captured probe images that wouid otherwise be
unusable. Images can be annotated and compared via both side-by-side and overlay views.
Several customizations were made to the user interface to meet the specific data field types and

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 27

 
  
 
 

 

  

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naming conventions of the Chicago Police Department. DataWorks Plus provided fuil video
training to help demonstrate the workflow to new users.

2.3 SC DMV

DataWorks Plus was selected through a competitive bidding process to provide its FACE Plus
facial recognition system to the South Carolina Department of Motor Vehicles. Our FACE Plus
Case Management facial recognition system is being implemented to serve as a statewide
biometric identification system which integrates with DMV locations throughout the state. As
individuals are photographed for the creation ofan ID card or License within a DMV branch, the
image is immediately submitted to the state for matching and identification. The system?s facial
template enrollment is accomplished through a data scrub and migration of SC existing
facial image database of over 8.5 million images. As new images are generated through ongoing
DMV operations, they will also be enrolled in the SC DMV facial recognition system.

With our SC DMV FACE Plus implementation, whenever any positive hits are found from facial
probe submissions, the user submitting the image within the DMV will be notified. Additionally,
SLED is notified manually if DMV investigators determine there was intentional fraud. The
timestamped transaction results can be reviewed by authorized users as needed. Information
regarding the location of the submission, the probe image captured, and any positive matches
that were found within the state database are all retained within system case files. Investigators
can pull up the record info, print or email reports, and save custom narrative or image
annotations to the system?s database for the ongoing management of investigations. The
system?s user client is web-based, which allows authorized users from both SC DMV and SLED to
access any transaction records within a standard web-browser.

2.4 Maryland Department of Public Safety

Under this contract, DataWorks Plus provides a statewide Central Data and Image Repository for
Criminal and DMV Photos integrated into the state records and ID process. DataWorks Plus was
responsible for conversion of databases and interfaces to DMV and Criminal Photo Database
systems. We also provide an image to the DMV from our capture station through an interface so
that when an inmate is released, they have a state-issued ID waiting for them if they did not
have one already.

The delivered system consists of a Central Image Repository (CIR) for approximately 9,000,000
image records (2,000,000 criminal and 7,000,000 DMV), client web browser access, data/image
record cleansing, and facial recognition search capabilities for biometric identification. It
provides local law enforcement agencies a means to access to the state repository of mugshot
and DMV records with integrated facial recognition for investigative purposes from any
browser-based client workstation on the state network. We are also hitting the FBI Facial
Recognition system and the return is displayed on the same graphical interface as is the Adult
Criminal Database and the MD Driver?s License database (DMV).

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 28

  
 
 

 

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2.5 JNET (PA)

The JNET Facial Recognition System (JFRS) was
provided with two search engines, using the Cognitec
algorithms and the NEC algorithms. As the algorithms differ, Award? Winning Implementation of
the results differ. The system displays each search engine DataWorks plus? Facial Recognition
result set separately and also shows a combined result set 

with the results common to both result sets. Our real world Solution (PA) 
experience proves two algorithms increase the system?s video on our website:
accuracy. JNET won a Computerworld award because of the 
unique implementation. Watch the Computerworld video on
our website: 

 

 

DataWorks Plus also built a customized Case Management client that incorporates pose
correction and light normalization of off-posed or poorly lighted images. It also includes
additional edit options, such as contrast and brightness and allows for curtained side-by-side
viewing of the probe and result photo. The JFRS system supports interfaces to external systems,
including submission of probe photo to the PENN DOT driver?s license database that is provided
by MorphoTrust. PENN DOT results are displayed within the facial recognition Case
Management application. The system also accepts a probe photo from the PENN DOT system
and sends back result images.

JFRS is linked to the Commonwealth Photo Imaging System (CPIN) and supports a watchlist,
whereby images obtained of suspects wanted for any number of reasons can be placed on the
watchlist by an investigator. Each new arrest processing image captured in CPIN, the statewide
mugshot system, is run against the watchlist for a possible match. If a possible match is found,
the system sends an email notification to the person submitting the photo image with the
current location information. The watchlist monitor function also notifies the booking station
that there is a possible match and that an investigator may be contacting the booking center for
more information. The system is set up so that the submitting investigator views and evaluates
the new arrest photo and the submitted photo for match possibilities. The booking station
personnel do not have judgment responsibility. The faciai recognition system also supports
image submission from mobile devices for field investigations, returning results to a secure web
page accessible from the device.

2.6 South Carolina. Law Enforcement Division (SLED)

DataWorks Plus was selected through a competitive bidding process to provide its Digital
PhotoManager and FACE Plus systems to the South Carolina Law Enforcement Division (SLED)
for facial recognition and investigative searching purposes. Under this contract, DataWorks Plus
has provided a central server and created a new database to enroll millions offacial booking
images from statewide booking repository. Authorized users throughout the state can
now securely upload probe images for rapid facial recognition searches via a web-based client
within a standard web browser. The system?s industry-leading search algorithms ensure the
highest accuracy possible with query results.

The FACE Plus system also provides SLED with many investigative tools which maximize the
effectiveness of facial recognition searches. Match results can be printed, saved, and emailed as
necessary to help with ongoing investigations. Our Digital PhotoManager software also allows
digital lineups of individuals to be created directly from facial recognition search results. These

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
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lineups can also be saved and printed, or used for secure witness viewings to positively identify
suspects.

Additionally, as the provider of the South Carolina Department of Motor Vehicles (SC DMV)
driver?s anti -fraud facial recognition system, which is also based on the FACE Plus system,
DataWorks Plus has been able to seamlessly integrate driver?s license fraud case management
and internal criminal case management into a unified interface for SLED investigators.
SLED will receive notifications for any driver?s license fraud reports, and investigators can then
pull up the record info, print or email reports, and save custom narrative or image annotations
to the system?s database for the ongoing management of investigations. Since both agencies?
systems utilize the same web-based FACE Plus product from DataWorks Plus, authorized users
from both SC DMV and SLED can access any transaction records as needed through the same
application interface.

2.7 Los Angeles County Sheriff?s Department

DataWorks Plus has implemented a digital mugshot system with software and services for the
County of Los Angeles, California. The system includes Digital PhotoManager investigative
booking system, NIST Manager Plus fingerprint archive and retrieval system, FACE Plus facial
recognition, tattoo matching, Cal-Photo consolidation, and composite drawing software. The
Digital PhotoManager and NIST Manager Plus application servers store the existing 7 million
booking images (from 4.3 million records) and 3 million new NIST records with mugshot photos,
data, ten-prints, and palm prints. The Storage Area Network (SAN) provided accommodates this
with 30 Terabytes of usable storage. Los Angeles County staff can retrieve mugshot records and
create line-ups from any networked PC using the WebWorks web application. In addition,
fingerprint records can also be retrieved and viewed from any networked PC using the web?
enabled NiSTWorks application.

The FACE Plus and Tattoo Matching server is scaled to perform facial recognition searches on 7
million facial templates and return a response in less than 15 seconds. A mugshot or other facial
image can be used to search against existing records. Any matches will be returned and
displayed in order of the highest facial match score. The server also includes 2 million templates
for the registration of tattoos. Agency staff members are able to use the tattoo matching to
locate any matching tattoo images already in the system. This is especially helpful to locate a
specific suspect with a unique tattoo or to locate gang members who have the same tattoo.

DataWorks Plus has delivered a customized data cleansing program where each time a new
arrest photo is enrolled into the system, the photo is compared using Facial Recognition.
Records that have exceptions are flagged as Facial Recognition exception within the record. The
analyst can search for all records that have Facial Recognition exceptions, resolve as needed,
and unflag the record.

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 30

   
 
 

 

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A Leader In Grumman! Justice: 8. LawEnfor mt'i?achnaiog .. I 

  

3 Requirements Response
DataWorks Plus has responded to each requirement listed in the RFP.

 

The vendor is responsible to work closely with City of Detroit, Detroit Police and Motorola
Inc., the vendor for the Command Central Aware Console, in the deployment of all
technology. Each type of Facial Recognition solution has specific needs. In all cases vendor will
work closely with City of Detroit and Detroit Police Staff and Motorola Representatives to
ensure functionality and to ensure' that the technology meets the needs of the City of Detroit
and the Detroit Police Department Real Time Crime Center.

 

RESPONSE: DataWorks Plus understands and fully complies

 

3.1 Real Time Video Feed Facial Recognition
- Client software to be integrated with the Motorola Command Central Aware Console

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus has extensive
experience with integrating its solutions with third?party data systems. For your agency,
DataWorks Plus can create software interfaces which allow the proposed FACE Watch Plus
application to push and pull data between itself with the existing Motorola Command Central
Aware Console. Our system has an open architecture based on SQL technology and no
proprietary software is necessary for setting up or modifying interfaces. We pride ourselves in
working with customers to determine their interface needs and incorporating new ideas and
technologies into the interfaces available for our customers.

DataWorks Plus integrated its RTS system with Chicago?s Genetec Omincast camera video
streams to allow Chicago to select any number of cameras to monitor using facial recognition
and a special persons of interest Watchlist mugshot database. The RTS systems generated
possible hit transactions for review through a web user interface. Additionally, Chicago has
approximately 7 million criminal photos in its facial recognition system and uses the system
primarily to solve crimes using probes generated from street cameras, Facebook, and other
sources. For this project, our company and created an enrollment database that seamlessly
interfaced with the agency?s existing Motorola booking systems. This allowed images to
automatically be enrolled into the facial recognition database as routine bookings are
performed, which is then immediately made available for facial recognition searches using our
FACE Plus system.

 

0 Client licensing

 

RESPONSE: DataWorks Plus understands and fuily complies. DataWorks Plus is providing an
enterprise site license.

 

Interface with Motorola Command Central Aware Console

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus will create
software interfaces that allow FACE Watch Plus to push and pull data as needed between itself
and the Motorola Command Central Aware Console. Our system has an open architecture based
on SQL technology and no proprietary software is necessary for setting up or modifying

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 31

 

 
 
 

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A Landsat In Carmina!- Justice 8. Law'?xforcanaant Tachn

 
  

interfaces. We pride ourselves in working with customers to determine their interface needs
and incorporating new ideas and technologies into the interfaces available for our customers.

The system uses a SQL database with a customizable data table. Stored procedures are also
used to allow complex application functions to be performed without having to re-code the
application itself. This not only makes it easy to configure or modify data fields and screen
layouts, but it makes the data easily interpretable for third-party applications that need to be
interfaced with FACE Plus. For additional information on the types of interfaces we have
created, please refer to the ?Types of interfaces? section below.

Types of interfaces
We have developed many techniques for interfacing to other systems, including the use of

ODBC/Stored Procedures, Share File, Web Services, and others. We have implemented a
number of different triggers and methodologies to ensure data including
timers, state based and missing data. We have integrated with many vendors? databases,
including Oracle, SQL Server, and many others on different platforms, including AS400, IBM
Mainframe, UNIX, VMS, Burroughs/Unisys Mainframe OS, Novell and Windows.

Listed below are some of the types of interfaces we use with our customers to send or receive
data and/or images within our application. For your convenience, these are broken into the
following categories:

0 Interfaces used to retrieve data from another application
- Interfaces used to share images with another application
- Interfaces used to send data to another application

Interfaces used to retrieve data from another application

0 Web Service: If a Web Service is available, it can be used to pull data and/or Images.

0 Shared File: In this process, data is sent to a shared directory. Data is then sent to the
directory from the external application and our processes pull the data. The format for
this type of interface can vary, based on customer needs. Dasync (a common format used
by DataWorks Plus for sending/receiving files) and files are formats that can be used
with this format.

0 Connection: This process will pull data via an ODBC connection from Oracle,
an AS400, other SQL databases, or 

0 Data Post: This process allows customers to run an insert into an SQL Table for hosting of
data or updates.

0 Stored Procedure: This will pull information via an SQL stored procedure and insert the
information into our database.

0 XML Reguest: This will issue an XML request and receive data and/or images back to the
DataWorks Plus application.

- FTP Link: This process will pull data and/or images into the DataWorks Plus application via
an FTP link.

0 Image and/or data send via NIST File: This process will receive data and/or images via a
live scan input station. The information is then sent to the DataWorks Pius application via
a standard NIST Packet.

 

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Interfaces used to share images with another application

Web Service: Data and images can be made available to other applications via a Web
Service. This will provide a common interface that can be accessed from a variety of
platforms.

ASP image source: This interface is used to allow external applications to view an image
from the DataWorks Plus application. lfthe external application is a web application, then
simple HTML can be included in a web page to display the images from the application.
File Request: An external application can request an image via a file request.

Stored Procedure: An external application can request an image via a SQL Server stored
procedure. The name and the parameters ofthe stored procedure are custom. The image
returns in the result set.

Read Only Access: An external application can query the DataWorks Plus SQL Server
directly and retrieve images.

SQL Export: The DataWorks Plus application can export images to another relational
database.

File Export: The DataWorks Plus application can export images and data to a file system
so that an external system can import them.

ASP XML: With some development, DataWorks Plus can build an ASP page that will send
an XML response containing data and/or image data.

Interfaces used to send data to another application

Web Service: Data and images can be made available to other applications via a Web
Service. This will provide a common interface that can be accessed from a variety of
platforms.

Extracting Data and/or images: Data and images can be extracted in a variety of ways.
This process will batch send data and images to an external system. Currently, Pinellas
County, Florida, uses this process, which allows them to transmit data and images 
from a Digital PhotoManager server in Manatee, Orlando and Miami to a server at Pinellas
County. A data record can be exported to an XML file and the associated jpeg images can
be embedded in the XML (Base64 encoded). XML files can be formatted, according to
NEIM/Global Justice standards or customized to an agreed upon format. Data can be
exported to a delimited text file with associated images exported to a folder. Data and
images can be extracted real-time as new data arrives or a periodic extract can be de?ned
so that each night the previous day?s data is extracted. Once the data is extracted, it can
be forwarded to another system via a portable storage device, such as a USB drive, FTP
or SFTP, Network File Share, Message Queue, etc. The XML extract mentioned above is in
use at NYPD. As new records are added to the NYPD mugshot database, the data and
images are extracted to XML files and forwarded to NY State via a Message Queue.
Shared File Interface: This process will place a ?le containing images and/or data on a
shared directory for retrieval by an external application. This type of interface is
commonly used for sending of data to a live scan system. Dasync (a common format used
by DataWorks Plus for sending/receiving files) and NIST files are formats that can be used
with this format.

Linked Images: Customers with multiple DataWorks Plus applications on one server may
elect to use this interface to preview images from one within the other.

Extract to Zipped File: This process downloads a zipped file of data and images for use on
another system or as a backup.

File Reguest (defined earlier)

 

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0 ASP (defined earlier)
0 SQL Stored Procedure (defined earlier)

 

I Facial recognition software capable of performing facial recognition searches on
images obtained from video streams against the Detroit Police Department repository
of over 500,000 images

 

RESPONSE: DataWorks Plus understands and fully complies. The proposed FACE Watch Plus
system is scalable to handle rapid facial search queries against any sized agency repository. For
example, our facial recognition software searches a repository of approximately 40,000,000
images for Michigan State Police, 9 million for Maryland Department of Public Safety, and over
8.5 million images for SC DMV. Since each agency is different in size and throughput, DataWorks
Plus can provide a custom hardware and software configuration which is optimized for
performing video stream image facial recognition your agency's repository, as specified. For
additional information about FACE Watch Plus, see Section 1.8: FACE Watch Plus for Real?Time
Video Feed Facial Recognition, starting on page 15.

 

0 Vendor solution must be capable of facial recognition on not less than 100 concurrent
video feeds

 

RESPONSE: DataWorks Plus understands and fully complies. Our FACE Watch Plus system is
scalable to meet this throughput requirement for video feed facial recognition. We are
proposing a hardware and software configuration which can perform searches at the rate
necessary for managing 100 concurrent video feeds, as specified.

 

a Vendor must have a proven track record with biometric/image data stored using the
Detroit Police Department's current ID Networks data sources

 

RESPONSE: DataWorks Plus understands and fully complies. We will be able to integrate our FACE
Watch Plus application with your existing ID Networks data system, as specified. DataWorks Plus
already processes ID Networks? Livescan NISTpaks in both Michigan and Virginia to populate the
mugshot repository. DataWorks Plus has developed many different biometric/image-based
identity systems, each with unique workflows. We have an extensive history in biometric
identification systems and interfacing with multiple data sources. Additional details about our
vast interface expertise has been provided in a previous response, starting on page 31. We have
also provided information about several facial recognition projects in Section 2, starting on page
26. DataWorks Plus has more experience with multiple facial matching algorithms than any other
company. Our system is designed to integrate with all of the major vendor?s facial matching
algorithms. Because we support facial matching systems from several vendors, DataWorks Plus
can take an open and independent approach to recommend the best algorithms for each
customer.

 

Bid 16TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real?Time Screening Page 34

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A Leads): in Crimina: Justice 3- mom: Tachnalc

DataWorks Plus developed the ?rst multiple vendor facial recognition algorithm search and user
interface in the industry. it allows a user to submit one

image and search two or more algorithms
simultaneously, then receive rows of facial results
unique to each algorithm. Our real world experience DataWorks Plus?Focial Recognition
proves two algorithms increase the system?s accuracy. Solution at JNET (PA) Highlight
This multiple-algorithm approach has been well-

received and adopted by our customers, including JNET video on our 

(PA), San Bernardino County, Chicago Police 
Department, and Riverside County. JNET won a 
Computerworld award because of the unique

implementation. Watch the Computerworld video on our website:


 

Award-Winning implementation of

For the City of Detroit, DataWorks Plus is proposing the ROC (DaVinci) and NEC algorithms. The
ROC algorithm is among the most accurate on the market. Our real-world experience and NET
testing has shown NEC algorithm to be the number one algorithm - ranked number #1 for the
third consecutive time in the FRVT 2013 test results.

 

0 Server software must be compatible with the Detroit Police Department's Microsoft
Windows Server and Microsoft SQL Server versioning

 

RESPONSE: DataWorks Plus understands and fully complies.

 

- Client software must be compatible with the Detroit Police Department's Microsoft
Windows 7 or above workstation environment

 

RESPONSE: DataWorks Plus understands and fully complies.

 

0 Vendor must provide professional services that include project management,
installation, setup and training

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus will provide each of
these listed professional services for this project, if awarded. We will assign a dedicated Project
Manager who will coordinate all contractual labor and services performed in a mutually-
agreeable timeline. He will serve as the primary point-of?contact throughout the project. Once
DataWorks Plus has completed installation and setup, we will provide both Administrator and
User training. Administrator training covers all managerial tasks related to system supervision,
and User training covers all day-to-day workflow and functionality of the system. Written
documentation will also be provided.

DataWorks Plus uses a ?Train the Trainer? method in which agency supervisors are trained so
that they can, in turn, train future staff. This helps reduce or eliminate future training costs to
the agency. Trainers will be prepared to provide user orientations with lectures as well as hands~
on practice with the applications.

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 35

 
  

 
 
 

 

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ALaadar In Cnma?nal Justice: 8. Law?ni - I I- .. I

 
 

Table 1: Rea? Time Video Training User Orientation

 

System Overview
Basic Launching Application
Camera Setup
Using Dashboard
Hits

0 Viewing hits for a particular camera

0 Clearing hit data
Analyzing Results

0 Hit Probe Tab

0 Hit Data Tab
Interface with cameras
Email Notifications
Text Notifications
Advanced Customizing Hit/View Data
Watchlist Applications
System Design
Customizing Voice Alerts

 

 

 

 

 

 

 

3.2 Facial Recognition through Still Images
0 Client software to be utilized by Detroit Police Department investigative personnel

 

RESPONSE: DataWorks Plus understands and fully complies. The proposed FACE Plus system
uses web?based client software which can be accessed from any PC connected to the agency?s
network within a standard web browser. They system is protected with username and password
security so only authorized users or investigative personnel can access the system.

 

0 Client licensing for not less than 100 concurrent users

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus is providing an
enterprise site license, so 100 concurrent users are easily supported.

 

Facial recognition software capable of performing facial recognition searches on
images obtain from physical and digital data formats against the Detroit Police
Department repository of over 500,000 images

 

RESPONSE: DataWorks Plus understands and fully complies. The proposed FACE Plus system is
scalable to handle rapid facial search queries against any sized agency repository. For example,
our facial recognition software searches a repository of approximately 40,000,000 images for
Michigan State Police, 9 million for Maryland Department of Public Safety, and over 8.5 million
images for SC DMV. Since each agency is different in size and throughput, DataWorks Plus can
provide a custom hardware and software configuration which is optimized for performing
physical and digital data format image facial recognition your agency?s repository, as Specified.

 

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 36

 

   

Envelope ID: 

A Lie-actor In Gamma! Justice 8? Law 

 
 

- Vendor solution must support multiple digital image formats

 

RESPONSE: DataWorks Plus understands and fully complies. The proposed system can accept
probe images for facial recognition searches from multiple industry-standard image file formats,
including JPEG, GIF, PNG, and BMP images. For enrollment of images into the systems database,
the system will convert any image type into a standard JPEG format. The system does not
support probe images which require proprietary readers or conversion software.

 

- Vendor solution must be capable of facial recognition on not less than 100 concurrent
workstations

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus is providing an
enterprise site license, so 100 concurrent users are easily supported.

 

0 Vendor must have a proven track record with biometric/image data stored using the
Detroit Police Department's current ID Networks data sources

 

RESPONSE: DataWorks Plus understands and fully complies. We will be able to integrate our
FACE Plus application with your existing ID Networks data system, as specified. DataWorks Plus
already processes ID Networks? Livescan NISTpaks in both Michigan and Virginia to populate the
mugshot repository. DataWorks Pius has developed many different biometric/image?based
identity systems, each with unique workflows. We have an extensive history in biometric
identification systems and interfacing with multiple data sources. Our system has an open
architecture based on SQL technology and no proprietary software is necessary for setting up or
modifying interfaces. We pride ourselves in working with customers to determine their interface
needs and incorporating new ideas and technologies into the interfaces available for our
customers.

The system uses a SQL database with a customizable data table. Stored procedures are also
used to allow complex application functions to be performed without having to re-code the
application itself. This not only makes it easy to configure or modify data fields and screen
layouts, but it makes the data easily interpretable for third-party applications that need to be
interfaced with FACE Plus. For additional information on the types of interfaces we have
created, please refer to the ?Types of Interfaces? section provided in a previous response,
starting on page 31. DataWorks Plus has provided its FACE Pius facial recognition system to over
30 agencies nationwide. These agencies span from single-site systems up to multi-site statewide
or regional systems which use a wide array of data sources from various vendors.

 

- Server software must be compatible with the Detroit Police Department's Microsoft
Windows Server and Microsoft SQL Server versioning

 

RESPONSE: DataWorks Pius understands and fully complies. The proposed FACE Plus system is
based on standard Microsoft SQL Server and Windows Server data basing. This will ensure
compatibility of our solution with the Detroit Police Department?s server configuration.

 

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Pius, FACE Watch Plus Real-Time Screening Page 37

 

iDocuSign Envelope ID: 

 
   
  

A Leader In Criminal! Justice 8. Laser Tachnologw? I

a Client software 'must be compatible with the Detroit Police Department?s Microsoft
Windows 7 or above workstation environment

 

RESPONSE: DataWorks Plus understands and fully complies.

 

- Vendor must provide professional services that include project management,
installation, setup and training

 

RESPONSE: DataWorks Plus understands and fully complies. DataWorks Plus will provide each of
these listed professional services for this project, if awarded. We will assign a dedicated Project
Manager who will coordinate all contractual labor and services performed in a mutually~
agreeable timeline. He will serve as the primary point-of?contact throughout the project.

Once DataWorks Plus has completed installation and setup, we will provide both Administrator
and User training. Administrator training covers ali managerial tasks related to system
supervision, and User training covers all day-to-day workflow and functionality of the system.
Written documentation will also be provided.

DataWorks Plus uses a "Train the Trainer? method in which agency supervisors are trained so
that they can, in turn, train future staff. This helps reduce or eliminate future training costs to
the agency. Trainers will be prepared to provide user orientations with lectures as well as hands-
on practice with the applications

User Training Outline

The User Training provided is a hands-on orientation training, which introduces the users to the
features of the application itself. The following tables contain general outlines of the primary
topics that will be covered during the user training sessions.

Subject I . Topics

System overview: log?in and user options

-. . change password

0 sessions screen overview

- side-by-side comparisons

chart compare

. data and images

. linked images

working with images

 

 

 

 

Creatlng a New

 

 

 

 

 

0 sessions screen overview
Sessmn 5- a create a new session
I I 0 load probe image from external source
0 load probe image from video
0 edit probe image
Bid 15TW690 Facial Recognition 8: Real Time Feed Facial Recognition City of Detroit

DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 38

   

 

  
  

i DocuSign Envelope ID: 

A Lender in Ctirninal Justice 8. Law Tachnciog

 
    

 

 

 

 

 

 

 

 

 

 

 

 

 

Subject. '37 '7 Topics
Enhancing or; Editing 5 croppingimages
Probe Images - sharpening images
- - adjusting image contrast
- adjusting image brightness
- adjusting saturation
- adjusting hue
- rotating images
3- -- I adding noise
Searching for a . I 0 search databases
,SessiOn I add data filters
Viewmg Results 0 results screen overview
- -- 0 multiple engine results
.- . - 0 combined results
- side-by-side comparison
Compatisons? mark orflag images
Comparing-Images I: a zoom
I 0 composites
.: . a curtain
_Ch"artCoin1pare\ - annotations overview
3 - a set locations for probe image
0 set locations for result image
a how to add annotations (line, rectangle, ellipse, etc.)
- assign points
a make measurements
I measure distance between points
-. 3; . 0 manual measurements/no assigned points
3 0 print probe and result reports
D'ata?aridjmages? a view data and images associated to an image
_'.Linked 37 I 0 link images

 

Administrator Training

The administrator training instructs the administrators on managerial tasks, such routine backup
procedures, the use of filters in order to narrow the scope of the search function, the procedure
for creating filters, preventative maintenance procedures, and troubleshooting. Certification
can be provided upon completion of user and administrator training

 

 

  

 

   

 

   

 

 

 

 

 


OSystem Administration Training is provided on Site usmg the
System installed System, The training explains routine backup
Administrator procedures, the use of filters to narrow the Scope of a search
Training procedure fer creating a search filter, preventive 
imaintenance procedures and 
.E
A :oAge?ncy Administ'pt'rationTraining is provided on site using the, 
aencv 
Administration ..inStalled system This training is similar to System:
. . Administration Training, but' is customized for the agency
raining . .. . . .
Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit

DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 39

 

  
 

[DocuSign Envelope ID. 624C6E97- BBE1 -4-749 8246-117DCB7D254B

A Leader Ir: Gumrnal Justice .3. Law {anion-garners: Tachnaiogw I

 
 

Tabie 2: System Administration Training

 

 

Subject" -- I Tapics
System Overview - a cover all user training topics

Administrator log-in and user options
- - - . capture overview

retrieve overview

. . lineup overview
Databases-??5' 53: . - databases

 

 

 

_Adn1_inistrat6r_. . fields
0 update
- enable/Disable Databases
. delete
.Eields'i? AdministratOr 0 fields: add, update, enable, disable
- . keyfields and linked fields
0 make the Link
0 add a Field
0 update a Field
0 enable/disable Field
0 required fields
0 selecting similar fields for similar image search
. 0 field level security
j.Co?dje?sig?AdnjihiStratort 7 0 database codes
a site codes

 

editing codes

 

 

- 0 creating /editing user screens
i ,7 I export screens
5' 3 0 Capture Wizard screens
- 3 I screen conversion
:Securlty? - add/modify users
:f'AdrnInIstrator I I a group security

 

 

 

 

 

 

 

- actions per users and groups
a database access
0 ?eld security
a replication
. . . .. . 0 integrated security
.'Wo'rkstati_0ns_- ,3 I configuring workstations
'AdrnilnistratOr' :jl; 'j updating workstations
I I - enable/disable workstations
- . .- 1? deletinga workstation
CohfigUrtitiOn 3 a workstation configuration
.AdminiStratQt. g] I a set up import and export locations
i' a digital certificate design
a print activity
0 lineup modes
Bid 16TWG90 Facial Recognition 8t Real Time Feed Facial Recognition City of Detroit

DataWorks Plus FACE Plus, FACE Watch Plus Real-Time Screening Page 40

 

rDocuSign Envelope ID: 624C6E97- BBE1 -4-749 8246-117DCB7D254B

   
 

 

 

0 user default options
0 image field configuration
0 document types and storage

 

 

 

 

Logging} .- Administrator; 0 activity logging
- . - . activity reports

-- -- . . . . .. 0 consolidation
0 report writer wizard overview

i 3 '3 3 i generalreport settings

a report layout

- . -- 0 generate completed report
searchinge .- 0 custom search usage and creation
Administrator

 

 

 

 

 

ditiorigi Trail

 

 

 

how to enter support ticket ma he Web" I 

 

 

 

 

Bid 16TW690 Facial Recognition Real Time Feed Facial Recognition City of Detroit
DataWorks Plus FACE Plus, FACE Watch Plus Real?Time Screening Page 41

DocuSign Envelope ID: