Office of the Inspector General of the Intelligence
Community’s Statement on Processing of Whistleblower
Complaints
(September 30, 2019) The Office of the Inspector General of the Intelligence Community
(ICIG) processes complaints or information with respect to alleged urgent concerns in accordance
with the Intelligence Community Whistleblower Protection Act (ICWPA) and the ICIG’s
authorizing statute. With respect to the whistleblower complaint received by the ICIG on August
12, 2019, the ICIG processed and reviewed the complaint in accordance with the law.
The law required that the Complainant be “[a]n employee of an element of the intelligence
community, an employee assigned or detailed to an element of the intelligence community, or an
employee of a contractor to the intelligence community.” 50 U.S.C. § 3033(k)(5)(A). The ICIG
confirmed the Complainant was such an employee, detailee, or contractor.
The law also required that the Complainant provide a complaint or information with respect
to an “urgent concern,” which is defined, in relevant part, as: “A serious or flagrant problem, abuse,
violation of the law or Executive order, or deficiency relating to the funding, administration, or
operation of an intelligence activity within the responsibility and authority of the Director of
National Intelligence involving classified information, but does not include differences of opinions
concerning public policy matters.” Id. § 3033(k)(5)(G)(i). The Inspector General of the
Intelligence Community determined that the Complainant alleged information with respect to such
an alleged urgent concern.
In addition, the law required the Inspector General of the Intelligence Community within
14 calendar days to determine whether information with respect to the urgent concern “appeared
credible.” Id. § 3033(k)(5)(B). The Inspector General of the Intelligence Community determined,
after conducting a preliminary review, that there were reasonable grounds to believe the urgent
concern appeared credible.
At the time the Complainant filed the Disclosure of Urgent Concern form with the ICIG
on August 12, 2019, the ICIG followed its routine practice and provided the Complainant
information, including “Background Information on ICWPA Process,” which included the
following language:
In order to find an urgent concern “credible,” the IC IG must be in
possession of reliable, first-hand information. The IC IG cannot transmit
information via the ICWPA based on an employee’s second-hand
knowledge of wrongdoing. This includes information received from
another person, such as when a fellow employee informs you that he/she
witnessed some type of wrongdoing. (Anyone with first-hand knowledge

 of the allegations may file a disclosure in writing directly with the IC IG.)
Similarly, speculation about the existence of wrongdoing does not provide
sufficient basis to meet the statutory requirements of the ICWPA. If you
think wrongdoing took place, but can provide nothing more than secondhand or unsubstantiated assertions, IC IG will not be able to process the
complaint or information for submission as an ICWPA.
The Disclosure of Urgent Concern form the Complainant submitted on August 12, 2019 is
the same form the ICIG has had in place since May 24, 2018, which went into effect before
Inspector General Atkinson entered on duty as the Inspector General of the Intelligence
Community on May 29, 2018, following his swearing in as the Inspector General of the
Intelligence Community on May 17, 2018. Although the form requests information about whether
the Complainant possesses first-hand knowledge about the matter about which he or she is lodging
the complaint, there is no such requirement set forth in the statute. In fact, by law the Complainant
– or any individual in the Intelligence Community who wants to report information with respect
to an urgent concern to the congressional intelligence committees – need not possess first-hand
information in order to file a complaint or information with respect to an urgent concern. The
ICIG cannot add conditions to the filing of an urgent concern that do not exist in law. Since
Inspector General Atkinson entered on duty as the Inspector General of the Intelligence
Community, the ICIG has not rejected the filing of an alleged urgent concern due to a
whistleblower’s lack of first-hand knowledge of the allegations.
The Complainant on the form he or she submitted on August 12, 2019 in fact checked two
relevant boxes: The first box stated that, “I have personal and/or direct knowledge of events or
records involved”; and the second box stated that, “Other employees have told me about events or
records involved.”
As part of his determination that the urgent concern appeared credible, the Inspector
General of the Intelligence Community determined that the Complainant had official and
authorized access to the information and sources referenced in the Complainant’s Letter and
Classified Appendix, including direct knowledge of certain alleged conduct, and that the
Complainant has subject matter expertise related to much of the material information provided in
the Complainant’s Letter and Classified Appendix. In short, the ICIG did not find that the
Complainant could “provide nothing more than second-hand or unsubstantiated assertions,” which
would have made it much harder, and significantly less likely, for the Inspector General to
determine in a 14-calendar day review period that the complaint “appeared credible,” as required
by statute. Therefore, although the Complainant’s Letter acknowledged that the Complainant was
not a direct witness to the President’s July 25, 2019, telephone call with the Ukrainian President,
the Inspector General of the Intelligence Community determined that other information obtained
during the ICIG’s preliminary review supported the Complainant’s allegations. The Complainant

 followed the law in filing the urgent concern complaint, and the ICIG followed the law in
transmitting the information to the Acting Director of National Intelligence on August 26, 2019.
In 2018, the ICIG formed a new Center for Protected Disclosures, which has as one of its
primary functions to process complaints from whistleblowers under the ICWPA. In early 2019,
the ICIG hired a new Hotline Program Manager as part of the Center for Protected Disclosures to
oversee the ICIG’s Hotline. In June 2019, the newly hired Director for the Center for Protected
Disclosures entered on duty. Thus, the Center for Protected Disclosures has been reviewing the
forms provided to whistleblowers who wish to report information with respect to an urgent concern
to the congressional intelligence committees. In the process of reviewing and clarifying those
forms, and in response to recent press inquiries regarding the instant whistleblower complaint, the
ICIG understood that certain language in those forms and, more specifically, the informational
materials accompanying the forms, could be read – incorrectly – as suggesting that whistleblowers
must possess first-hand information in order to file an urgent concern complaint with the
congressional intelligence committees.
The ICIG’s Center for Protected Disclosures has developed three new forms
entitled, “Report of Fraud, Waste, and Abuse UNCLASSIFIED Intake Form”; “Disclosure of
Urgent Concern Form-UNCLASSIFIED”; and “External Review Panel (ERP) Request Form –
UNCLASSIFIED.” These three new forms are now available on the ICIG’s open website and are
in the process of being added to the ICIG’s classified system. The ICIG will continue to update
and clarify its forms and its websites to ensure its guidance to whistleblowers is clear and strictly
complies with statutory requirements. Consistent with the law, the new forms do not require
whistleblowers to possess first-hand information in order to file a complaint or information with
respect to an urgent concern
In summary, regarding the instant matter, the whistleblower submitted the appropriate
Disclosure of Urgent Concern form that was in effect as of August 12, 2019, and had been used
by the ICIG since May 24, 2018. The whistleblower stated on the form that he or she possessed
both first-hand and other information. The ICIG reviewed the information provided as well as
other information gathered and determined that the complaint was both urgent and that it appeared
credible. From the moment the ICIG received the whistleblower’s filing, the ICIG has worked to
effectuate Congress’s intent, and the whistleblower’s intent, within the rule of law. The ICIG will
continue in those efforts on behalf of all whistleblowers in the Intelligence Community.
The Intelligence Authorization Act for Fiscal Year 2010 established the Office of the Inspector General of the Intelligence
Community within the Office of the Director of National Intelligence. The ICIG’s mission is to provide independent and objective
oversight of the programs and activities within the responsibility and authority of the Director of National Intelligence, to initiate
and conduct independent audits, inspections, investigations, and reviews, and to lead and coordinate the efforts of the Intelligence
Community Inspectors General Forum. The ICIG’s goal is to have a positive and enduring impact throughout the Intelligence

 Community, to lead and coordinate the efforts of an integrated Intelligence Community Inspectors General Forum, and to enhance
the ability of the United States Intelligence Community to meet national security needs while respecting our nation’s laws and
reflecting its values. The Forum consists of the twelve statutory and administrative Inspectors General having oversight
responsibility for an element of the Intelligence Community. The Chair of the Forum is the Inspector General of the Intelligence
Community.
For more information about the ICIG, please contact IC_IG_PAO@dni.gov or visit the ICIG’s websites:
Secure: https://go.ic.gov/ICIG   Unclassified: https://www.dni.gov/icig
For career opportunities with the ICIG, please visit:
Secure: https://go.ic.gov/ICIGjob   Unclassified: https://www.dni.gov/careers
To report allegations of waste, fraud, or abuse, please contact the ICIG:
Secure: ICIG Hotline 933-2800   Unclassified: ICIG Hotline 855-731-3260
Secure Email: ICIGHOTLINE@dni.ic.gov   Unclassified Email: ICIGHOTLINE@dni.gov