HISD statement in response to KHOU 11 Investigates story students abusing school
bus drivers
Transportation Services’ primary mission is providing safe service to and from school —
for both students and drivers. When riding a school bus, HISD students are expected to
follow HISD’s Bus Rules, as outlined on pages 4-5 of HISD’s Code of Student Conduct.
When an incident does occur, drivers are required to complete a Student Conduct Form
and submit it directly to their manager. Department managers review all reports, pulling
security footage and going over the incident with the driver to confirm the violation. If the
violation is confirmed, the department manager notifies school personnel of the violation.
Campus principals/administrators have the authority to suspend transportation privileges
for level II acts of student misconduct and above, based on appropriate documentation
submitted by Transportation Services.
This practice is being implemented as a way to further ensure both student and driver
safety and better track violations. Previously, drivers were required to submit Student
Conduct Forms directly to the campus.
Additionally, all drivers are instructed to call 911 or HISD Police if they ever feel as though
they or their students are in immediate danger.
Transportation Services has a fleet of more than 1,000 buses, all of which are equipped with
internal and external security cameras. We currently have 822 routes, including 224 special
education routes.