The City of Clearwater 2019 Community Survey
Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a
birthday. The adult’s year of birth does not matter. Your responses are anonymous and will be reported in group form
only.
1. Please rate each of the following aspects of quality of life in Clearwater:
Excellent

Good

Fair

Poor

Don’t know

2
2
2
2
2
2
2

3
3
3
3
3
3
3

4
4
4
4
4
4
4

5
5
5
5
5
5
5

Clearwater as a place to live .............................................................................. 1
Your neighborhood as a place to live................................................................. 1
Clearwater as a place to raise children .............................................................. 1
Clearwater as a place to work ............................................................................ 1
Clearwater as a place to visit.............................................................................. 1
Clearwater as a place to retire ........................................................................... 1
The overall quality of life in Clearwater ............................................................ 1

2. Please rate each of the following characteristics as they relate to Clearwater as a whole:
Excellent

Good

Fair

Poor

Don’t know

2
2
2

3
3
3

4
4
4

5
5
5

2
2
2
2
2
2

3
3
3
3
3
3

4
4
4
4
4
4

5
5
5
5
5
5

Very
unlikely

Don’t
know

Overall feeling of safety in Clearwater ............................................................... 1
Overall ease of getting to the places you usually have to visit ............................ 1
Quality of overall natural environment in Clearwater....................................... 1
Overall “built environment” of Clearwater (including overall design,
buildings, parks and transportation systems) .................................................. 1
Health and wellness opportunities in Clearwater .............................................. 1
Overall opportunities for education and enrichment......................................... 1
Overall economic health of Clearwater ............................................................. 1
Sense of community ........................................................................................... 1
Overall image or reputation of Clearwater ........................................................ 1
3. Please indicate how likely or unlikely you are to do each of the following:
Very
likely

Somewhat
likely

Recommend living in Clearwater to someone who asks ......................... 1
Remain in Clearwater for the next five years ......................................... 1
4. Please rate how safe or unsafe you feel:

Very
safe

In your neighborhood during the day................................... 1
In Clearwater’s downtown/commercial
area during the day ............................................................ 1

2
2

Somewhat
unlikely

3
3

5
5

Somewhat
safe

Neither safe
nor unsafe

Somewhat
unsafe

Very
unsafe

Don’t
know

2

3

4

5

6

Poor

Don’t know

2

3

4

5. Please rate each of the following characteristics as they relate to Clearwater as a whole:
Excellent

Traffic flow on major streets .............................................................................. 1
Ease of public parking ........................................................................................ 1
Ease of travel by car in Clearwater .................................................................... 1
Ease of travel by public transportation in Clearwater ....................................... 1
Ease of travel by bicycle in Clearwater .............................................................. 1
Ease of walking in Clearwater............................................................................ 1
Availability of paths and walking trails .............................................................. 1
Air quality .......................................................................................................... 1
Cleanliness of Clearwater .................................................................................. 1
Overall appearance of Clearwater ..................................................................... 1
Public places where people want to spend time ................................................. 1
Availability of affordable quality housing .......................................................... 1
Fitness opportunities (including exercise classes and paths or trails, etc.) .......... 1
Recreational opportunities................................................................................. 1
Availability of affordable quality food ................................................................ 1
Availability of affordable quality health care ..................................................... 1
Availability of preventive health services ........................................................... 1
Availability of affordable quality mental health care ......................................... 1

Page 1 of 5

4
4

Good

2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2

Fair

3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3

5

4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4

6

5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5

 6. Please rate each of the following characteristics as they relate to Clearwater as a whole:
Excellent

Availability of affordable quality childcare/preschool ....................................... 1
K-12 education .................................................................................................. 1
Adult educational opportunities......................................................................... 1
Opportunities to attend cultural/arts/music activities ...................................... 1
Employment opportunities ................................................................................ 1
Shopping opportunities ...................................................................................... 1
Cost of living in Clearwater ............................................................................... 1
Overall quality of business and service establishments in Clearwater................ 1
Vibrant downtown/commercial area ................................................................ 1
Overall quality of new development in Clearwater ........................................... 1
Opportunities to volunteer ................................................................................. 1
Opportunities to participate in community matters .......................................... 1
Openness and acceptance of the community toward people of
diverse backgrounds ....................................................................................... 1
Neighborliness of residents in Clearwater .......................................................... 1

Good

Fair

Poor

Don’t know

2
2
2
2
2
2
2
2
2
2
2
2

3
3
3
3
3
3
3
3
3
3
3
3

4
4
4
4
4
4
4
4
4
4
4
4

5
5
5
5
5
5
5
5
5
5
5
5

2
2

3
3

4
4

5
5

No

Yes

7. Please indicate whether or not you have done each of the following in the last 12 months.

Made efforts to conserve water ................................................................................................................................1
Made efforts to make your home more energy efficient ..........................................................................................1
Observed a code violation or other hazard in Clearwater (weeds, abandoned buildings, etc.) ...............................1
Household member was a victim of a crime in Clearwater .....................................................................................1
Reported a crime to the police in Clearwater ..........................................................................................................1
Stocked supplies in preparation for an emergency ..................................................................................................1
Campaigned or advocated for an issue, cause or candidate ....................................................................................1
Contacted the City of Clearwater (in-person, phone, email or web) for help or information ..................................1
Contacted Clearwater elected officials (in-person, phone, email or web) to express your opinion ..........................1

2
2
2
2
2
2
2
2
2

8. In the last 12 months, about how many times, if at all, have you or other household members done each of the
following in Clearwater?
Used Clearwater recreation centers or their services ......................................................... 1
Visited a neighborhood park or City park ......................................................................... 1
Used Clearwater public libraries or their services.............................................................. 1
Attended a City-sponsored event ....................................................................................... 1
Carpooled with other adults or children instead of driving alone ...................................... 1
Walked or biked instead of driving .................................................................................... 1
Volunteered your time to some group/activity in Clearwater ........................................... 1
Participated in a club ......................................................................................................... 1
Talked to or visited with your immediate neighbors ......................................................... 1
Done a favor for a neighbor............................................................................................... 1

2-4 times Once a month
a month
or less

2
2
2
2
2
2
2
2
2
2

3
3
3
3
3
3
3
3
3
3

Not
at all

4
4
4
4
4
4
4
4
4
4

9. Thinking about local public meetings (of local elected officials like City Council or County Commissioners,
advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if
at all, have you or other household members attended or watched a local public meeting?
2 times a
week or more

Attended a local public meeting ........................................................................................ 1
Watched (online or on television) a local public meeting ................................................... 1

2-4 times Once a month
a month
or less

2
2

3
3

Not
at all

4
4

Page 2 of 5

The National Citizen Survey™ • © 2001-2019 National Research Center, Inc.

2 times a
week or more

 The City of Clearwater 2019 Community Survey
10. Please rate the quality of each of the following services in Clearwater:

Excellent

Police services .................................................................................................... 1
Fire services ........................................................................................................ 1
Ambulance or emergency medical services ....................................................... 1
Crime prevention ............................................................................................... 1
Fire prevention and education ........................................................................... 1
Traffic enforcement ........................................................................................... 1
Street repair ....................................................................................................... 1
Street cleaning ................................................................................................... 1
Sidewalk maintenance ....................................................................................... 1
Traffic signal timing ........................................................................................... 1
Garbage collection ............................................................................................. 1
Recycling ........................................................................................................... 1
Yard waste pick-up ............................................................................................ 1
Storm drainage .................................................................................................. 1
Drinking water ................................................................................................... 1
Sewer services .................................................................................................... 1
Clearwater Gas utility ........................................................................................ 1
Utility billing ...................................................................................................... 1
City parks ........................................................................................................... 1
Recreation programs or classes .......................................................................... 1
Recreation centers or facilities ........................................................................... 1
Land use, planning and zoning .......................................................................... 1
Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1
Economic development ..................................................................................... 1
Public library services ........................................................................................ 1
Public information services ................................................................................ 1
Cable television .................................................................................................. 1
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) ............................................. 1
Clearwater open space ....................................................................................... 1
City-sponsored special events ............................................................................ 1
Overall customer service by Clearwater employees (police,
receptionists, planners, etc.) .............................................................................. 1
Recreation trails ................................................................................................. 1

Good

Fair

Poor

Don’t know

2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2

3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3

4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4

5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5

2
2
2

3
3
3

4
4
4

5
5
5

2
2

3
3

4
4

5
5

Fair

Poor

Don’t know

Fair

Poor

Don’t know

11. Overall, how would you rate the quality of the services provided by each of the following?
Excellent

The City of Clearwater ...................................................................................... 1
The Federal Government .................................................................................. 1

Good

2
2

12. Please rate the following categories of Clearwater government performance:
Excellent

The value of services for the taxes paid to Clearwater ....................................... 1
The overall direction that Clearwater is taking ................................................. 1
The job Clearwater government does at welcoming citizen involvement ......... 1
Overall confidence in Clearwater government .................................................. 1
Generally acting in the best interest of the community ..................................... 1
Being honest....................................................................................................... 1
Treating all residents fairly ................................................................................ 1

Page 3 of 5

Good

2
2
2
2
2
2
2

3
3

3
3
3
3
3
3
3

4
4

4
4
4
4
4
4
4

5
5

5
5
5
5
5
5
5

 13. Please rate how important, if at all, you think it is for the Clearwater community to focus on each of the
following in the coming two years:
Essential

Very
important

Somewhat
important

Overall feeling of safety in Clearwater ............................................................................... 1
2
3
Overall ease of getting to the places you usually have to visit ............................................ 1
2
3
Quality of overall natural environment in Clearwater....................................................... 1
2
3
Overall “built environment” of Clearwater (including overall design,
buildings, parks and transportation systems) ................................................................. 1
2
3
Health and wellness opportunities in Clearwater .............................................................. 1
2
3
Overall opportunities for education and enrichment......................................................... 1
2
3
Overall economic health of Clearwater ............................................................................. 1
2
3
Sense of community ........................................................................................................... 1
2
3
14. Please indicate how much of a source, if at all, you consider each of the following to be for obtaining
information about the City government and its activities, events and services:
Major
source

Minor
source

Not at all
important

4
4
4

4
4
4
4
4

Not a
source

Does accept

Does NOT accept

Not sure

Cardboard
1
2
3
Electronics
1
2
3
Mixed paper
1
2
3
Metal cans
1
2
3
Plastic bags or plastic wrap
1
2
3
Aerosal cans
1
2
3
Plastic containers
1
2
3
Milk/juice cartons
1
2
3
Styrofoam
1
2
3
Glass bottles
1
2
3
Recyclables within plastic bags
1
2
3
18. Before taking this survey, how familiar, if at all, were you with the City’s electronic waste drop-off center at
the Solid Waste facility on Hercules Avenue that is available on the last Wednesday of every month?
 Had never heard of it
 Had heard of it, but didn’t know where it was
 Had heard of it, but didn’t know when it was open
 Knew about it, but had never used it
 Knew about it and had used it
19. If you could choose one thing to change about the City of Clearwater recycling program, what would it be?

_______________________________________________________________________________________________________
Page 4 of 5

The National Citizen Survey™ • © 2001-2019 National Research Center, Inc.

City website (www.myclearwater.com) .................................................................................................. 1
2
3
Local media outlets (newspapers, radio, local television stations) .......................................................... 1
2
3
The local government cable channel CView ......................................................................................... 1
2
3
City newsletter in the water bill ............................................................................................................. 1
2
3
City Council meetings and other public meetings ................................................................................. 1
2
3
Talking with City officials ...................................................................................................................... 1
2
3
City communications via social media (Facebook, Twitter, and YouTube) .......................................... 1
2
3
Nextdoor ................................................................................................................................................ 1
2
3
Word-of-mouth ...................................................................................................................................... 1
2
3
15. How often, if at all, do you recycle at home, considering all of the times you could?
 Always
 Usually
Skip to Question 17
 Sometimes
 Rarely
Go to Question 16
 Never
16. If you do not recycle at home, please indicate your primary reason for not recycling:
 Takes too much time/effort
 I don’t have a recycling bin
 I don’t know what’s recyclable
 I don’t think it helps the environment  I don’t have space for a bin
 I don’t have the option to recycle
 Some other reason _______________
17. Which of the following does the City accept in its curbside recycling program?

 The City of Clearwater 2019 Community Survey
Our last questions are about you and your household. Again, all of your responses to this survey are
completely anonymous and will be reported in group form only.
D1.

How often, if at all, do you do each of the following, considering all of the times you could?
Never

Purchase goods or services from a business located in Clearwater ................. 1
Eat at least 5 portions of fruits and vegetables a day ...................................... 1
Participate in moderate or vigorous physical activity ..................................... 1
Read or watch local news (via television, paper, computer, etc.) ................... 1
Vote in local elections..................................................................................... 1

Rarely

Sometimes

Usually

Always

2
2
2
2
2

3
3
3
3
3

4
4
4
4
4

5
5
5
5
5

D2.

Would you say that in general your health is:
 Excellent
 Very good
 Good

D3.

What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you
think the impact will be:
 Very positive
 Somewhat positive
 Neutral
 Somewhat negative
 Very negative

D4.

What is your employment status?
 Working full time for pay
 Working part time for pay
 Unemployed, looking for paid work
 Unemployed, not looking for paid work
 Fully retired

D5.

Do you work inside the boundaries of
Clearwater?
 Yes, outside the home
 Yes, from home
 No

D6.

How many years have you lived in Clearwater?
 Less than 2 years  11-20 years
 2-5 years
 More than 20 years
 6-10 years

D7.

Which best describes the building you live in?
 One family house detached from any other houses
 Building with two or more homes (duplex, townhome,
apartment or condominium)
 Mobile home
 Other

D8.

Is this house, apartment or mobile home...
 Rented
 Owned

D9.

About how much is your monthly housing cost
for the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners’ association (HOA) fees)?
 Less than $300 per month
 $300 to $599 per month
 $600 to $999 per month
 $1,000 to $1,499 per month
 $1,500 to $2,499 per month
 $2,500 or more per month

D10. Do any children 17 or under live in your
household?
 No
 Yes
D11. Are you or any other members of your household
aged 65 or older?
 No
 Yes

Page 5 of 5

 Fair

 Poor

D12. How much do you anticipate your household’s
total income before taxes will be for the current
year? (Please include in your total income money
from all sources for all persons living in your
household.)
 Less than $25,000
 $25,000 to $49,999
 $50,000 to $99,999
 $100,000 to $149,999
 $150,000 or more

Please respond to both questions D13 and D14:
D13. Are you Spanish, Hispanic or Latino?
 No, not Spanish, Hispanic or Latino
 Yes, I consider myself to be Spanish, Hispanic
or Latino
D14. What is your race? (Mark one or more races
to indicate what race you consider yourself
to be.)
 American Indian or Alaskan Native
 Asian, Asian Indian or Pacific Islander
 Black or African American
 White
 Other
D15. In which category is your age?
 18-24 years
 55-64 years
 25-34 years
 65-74 years
 35-44 years
 75 years or older
 45-54 years
D16. What is your sex?
 Female
 Male
D17. Do you consider a cell phone or land line your
primary telephone number?
 Cell
 Land line
 Both

Thank you for completing this survey. Please
return the completed survey in the postage-paid
envelope to: National Research Center, Inc.,
PO Box 549, Belle Mead, NJ 08502