The National Community Survey™ Table 1: Community Characteristics General Overall quality of life Overall image Place to live Neighborhood Place to raise children Place to retire Overall appearance Percent rating positively (e.g., excellent/good) 2008 2014 2017 2019 75% 78% 84% 79% 67% 72% 69% 68% 83% 85% 90% 83% 76% 74% 80% 74% 60% 68% 71% 68% 67% 75% 81% 80% 67% 72% 75% 72% 2019 rating compared to 2017 Similar Similar Lower Similar Similar Similar Similar 2008 Similar Similar Similar Similar Much lower Higher Similar Comparison to benchmark 2014 2017 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Higher Similar Similar 2019 Similar Similar Similar Similar Similar Higher Similar Table 2: Community Characteristics by Facet Safety Mobility Natural Environment Built Environment Economy Overall feeling of safety Safe in neighborhood Safe downtown/commercial area Overall ease of travel Paths and walking trails Ease of walking Travel by bicycle Travel by public transportation Percent rating positively (e.g., excellent/good, very/somewhat safe) 2008 2014 2017 2019 NA 69% 71% 74% 92% 90% 91% 88% 77% 68% 74% 73% NA 57% 59% 63% 65% 65% 65% 65% 51% 56% 52% 54% 44% 48% 43% 45% NA 33% 27% 35% 2019 rating compared to 2017 Similar Similar Similar Similar Similar Similar Similar Higher Travel by car Public parking 42% NA 43% 35% 45% 32% 52% 37% Higher Similar Traffic flow Overall natural environment Cleanliness Air quality Overall built environment New development in Clearwater Affordable quality housing Public places Overall economic health Vibrant downtown/commercial area Business and services Cost of living 29% 61% 64% 59% NA 50% 29% NA NA NA 60% NA 29% 73% 71% 72% 52% 40% 46% 64% 54% 30% 59% 41% 34% 70% 73% 74% 50% 43% 38% 67% 64% 33% 65% 43% 36% 72% 72% 71% 50% 43% 27% 63% 61% 32% 53% 35% Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Lower Lower Shopping opportunities 75% 76% 77% 72% Similar 2 2008 NA Similar Lower NA Higher Lower Similar NA Much lower NA Much lower Lower Lower Similar NA Lower Similar NA NA NA Similar NA Much higher Comparison to benchmark 2014 2017 Similar Similar Similar Similar Lower Lower Lower Similar Similar Similar Similar Similar Similar Similar Lower Similar 2019 Similar Similar Lower Similar Similar Similar Similar Similar Lower Lower Lower Lower Similar Lower Lower Similar Similar Similar Similar Lower Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Higher Higher Higher The National Community Survey™ Recreation and Wellness Education and Enrichment Community Engagement Employment opportunities Percent rating positively (e.g., excellent/good, very/somewhat safe) 2008 2014 2017 2019 34% 35% 47% 44% Place to visit Place to work Health and wellness Mental health care Preventive health services Health care Food NA 50% NA NA 51% 46% 59% 88% 58% 74% 50% 63% 64% 69% 90% 69% 70% 43% 67% 64% 71% 87% 62% 70% 43% 63% 56% 68% Similar Lower Similar Similar Similar Lower Similar Recreational opportunities Fitness opportunities Education and enrichment opportunities Cultural/arts/music activities Adult education 74% NA 74% 74% 76% 72% 69% 69% Lower Similar NA 62% NA 64% 66% 59% 60% 66% 55% 59% 64% 57% Similar Similar Similar K-12 education Child care/preschool Neighborliness Openness and acceptance Opportunities to participate in community matters Opportunities to volunteer 54% 34% NA 56% 51% 54% 52% 57% 57% 51% 55% 58% 53% 49% 56% 56% 59% 76% 58% 72% 62% 76% 55% 69% 2019 rating compared to 2017 Similar Comparison to benchmark 2014 2017 Similar Similar Much NA Higher higher Lower Similar Similar NA Similar Similar NA Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Much higher Similar Similar NA Similar Similar 2008 Similar 2019 Similar Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar NA Higher NA Much lower Lower NA Similar Lower Similar Similar Similar Lower Similar Similar Similar Lower Similar Similar Similar Lower Lower Similar Similar Similar Similar Similar Similar Similar Similar Table 3: Governance General Services provided by Clearwater Customer service Value of services for taxes paid Overall direction Welcoming citizen involvement Confidence in City government Acting in the best interest of Clearwater Being honest Treating all residents fairly Services provided by the Federal Government Percent rating positively (e.g., excellent/good) 2008 2014 2017 2019 70% 75% 77% 70% 75% 71% 73% 69% 48% 48% 53% 48% 47% 50% 52% 47% 43% 46% 50% 47% NA 44% 49% 44% NA 47% 48% 46% NA 49% 52% 46% NA 45% 50% 46% 40% 40% 38% 46% 3 2019 rating compared to 2017 Lower Similar Similar Similar Similar Similar Similar Similar Similar Higher Comparison to benchmark 2008 2014 2017 Similar Similar Similar Similar Similar Similar Much lower Similar Similar Much lower Similar Similar Much lower Similar Similar NA Similar Similar NA Similar Similar NA Similar Similar NA Similar Similar Similar Similar Similar 2019 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar The National Community Survey™ Table 4: Governance by Facet Safety Mobility Natural Environment Built Environment Economy Recreation and Wellness Education and Enrichment Community Engagement Police Fire Ambulance/EMS Crime prevention Fire prevention Emergency preparedness Traffic enforcement Street repair Street cleaning Sidewalk maintenance Traffic signal timing Garbage collection Recycling Yard waste pick-up Drinking water Open space Storm drainage Sewer services Clearwater Gas utility Utility billing Land use, planning and zoning Code enforcement Cable television Economic development City parks Recreation programs Recreation centers Special events Public libraries Public information Percent rating positively (e.g., excellent/good) 2008 2014 2017 2019 76% 76% 81% 76% 92% 90% 90% 91% 88% 90% 90% 88% 59% 60% 66% 67% 70% 67% 75% 76% 73% 73% 72% 75% 59% 55% 60% 57% 51% 40% 45% 46% 63% 58% 65% 67% 57% 53% 50% 52% 42% 35% 38% 42% 89% 84% 79% 76% 77% 84% 78% 74% 79% 82% 75% 80% 50% 52% 49% 55% NA 53% 51% 53% 60% 67% 59% 60% 69% 72% 68% 68% NA 75% 60% 75% NA 60% 70% 58% 38% 43% 44% 42% 42% 37% 45% 40% 68% 55% 47% 49% 36% 40% 48% 40% 82% 76% 81% 78% 74% 76% 74% 71% 76% 77% 75% 72% NA 66% 68% 63% 88% 81% 83% 86% 71% 63% 70% 71% 4 2019 rating compared to 2017 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Higher Similar Similar Similar Higher Lower Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Comparison to benchmark 2008 2014 2017 2019 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Much higher Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Lower Similar Similar Much higher Similar Similar Similar Higher Similar Similar Similar Much higher Similar Similar Similar Much lower Lower Lower Lower NA Similar Similar Similar Higher Similar Similar Similar Similar Similar Similar Similar NA Similar Lower Similar NA Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Much higher Similar Similar Similar Lower Similar Similar Similar Higher Similar Similar Similar Higher Similar Similar Similar Higher Similar Similar Similar NA Similar Similar Similar Higher Similar Similar Similar Higher Similar Similar Similar The National Community Survey™ Table 5: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2008 2014 2017 2019 Sense of community Recommend Clearwater Remain in Clearwater Contacted Clearwater employees Comparison to benchmark 2008 2014 2017 2019 Much lower Lower Similar Lower Similar Similar Similar Similar Similar Similar Similar Similar Much lower Similar Similar Similar 2019 rating compared to 2017 47% 82% 84% 49% 85% 83% 46% 88% 85% 44% 81% 84% Similar Lower Similar 53% 40% 46% 45% Similar Table 6: Participation by Facet Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2008 2014 2017 2019 Safety Mobility Natural Environment Built Environment Economy Recreation and Wellness Education and Enrichment Stocked supplies for an emergency Did NOT report a crime Was NOT the victim of a crime Carpooled instead of driving alone Walked or biked instead of driving Conserved water Made home more energy efficient Recycled at home Did NOT observe a code violation NOT under housing cost stress Purchased goods or services in Clearwater Economy will have positive impact on income Work in Clearwater Used Clearwater recreation centers Visited a City park Ate 5 portions of fruits and vegetables Participated in moderate or vigorous physical activity In very good to excellent health Used Clearwater public libraries Attended a City-sponsored event 2019 rating compared to 2017 NA NA 84% NA NA NA NA 80% NA NA 57% 74% 87% 38% 58% 88% 80% 85% 47% 67% 49% 75% 88% 35% 57% 91% 75% 87% 54% 69% 82% 79% 88% 27% 52% 82% 79% 78% 47% 59% Higher Similar Similar Lower Similar Lower Similar Lower Lower Lower NA 96% 97% 91% Similar 10% NA 24% 43% 33% 45% 38% 38% 55% 86% 58% 79% 54% 81% NA 83% NA NA 76% NA 88% 61% 64% 47% 5 Comparison to benchmark 2014 2017 Much NA higher Higher NA Similar Similar Similar Similar Similar NA Similar Similar NA Similar Similar NA Similar Similar NA Similar Similar Similar Similar Similar NA Similar Similar NA Similar Similar 2008 2019 Much higher Similar Similar Lower Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower NA Much lower NA Similar Similar Similar Similar Similar Similar 52% 82% Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar 81% 78% Similar NA Similar Similar Similar 84% 61% 51% 49% 81% 62% 53% 45% Similar Similar Similar Similar NA NA Higher NA Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Similar Similar The National Community Survey™ Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2008 2014 2017 2019 Community Engagement 2019 rating compared to 2017 2008 Comparison to benchmark 2014 2017 2019 Campaigned for an issue, cause or candidate Contacted Clearwater elected officials Volunteered Participated in a club Talked to or visited with neighbors Done a favor for a neighbor Attended a local public meeting NA 22% 25% 20% Similar NA Similar Similar Similar NA 38% 32% NA NA 24% 15% 40% 27% 92% 83% 14% 20% 35% 24% 89% 83% 20% 15% 37% 28% 88% 83% 16% Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Watched a local public meeting Read or watched local news Voted in local elections 56% NA NA 31% 90% 82% 25% 87% 79% 27% 81% 80% Similar Lower Similar NA Lower Similar NA NA Lower Much higher NA NA Similar Similar Similar Similar Similar Similar Similar Similar Similar 6