Service Request Summary Report
18-00214691
Printed Date: Dec 13, 2019 12:26 PM
SR #:
Priority:
Status:
Status Date:
Created Date:
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Type: Cta Procedural Complaints
Area: Community Area 28
Group: Chicago Transit Authority - CTA
Jurisdiction: City of Chicago
Input By: BATES, ROSLYNN L
CC Groups:
Location: 567 W LAKE ST, CHICAGO, IL, 60661, COOK
Location Details:

Flex Questions

Answers

What type of complaint is this?
What date did this occur?
What time did this occur?
Did this happen on a bus or train?
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CTA Failure to Assist Customer
JAN 9, 2018
4:00 PM
Train
Irving Park
Blue Line
T-Blue Line
Not Applicable
Not Applicable
CTA Rail

Name

Participants
CALLER / CONTACT

Address

18-00214691
Standard
Completed
Jan 12, 2018 10:46 AM
Jan 12, 2018 10:45 AM
Original
E-Mail

Phones

7(1)(b)&(c)

Description: From:
7(1)(b)&(c)
Sent: Wednesday, January 10, 2018 7:43 PM
To: Feedback
Subject: Transit Chicago Contact Us - Photos of CTA stations and trains

Address:
7(1)(b)
Address2:
Address3:
City: Chicago
State: IL
Country: United States
Zip: 7(1)(b)
Phone:
Comment: This afternoon I went to the Irving Park Blue line stop to take some pictures for my photography class assignment with my small
size DSLR camera. No tripod or equipment- just my camera in my hand. I was immediately told by an employee that I couldn't take pictures in
the event that I was planning some act of terrorism. He then proceeded to follow me when I went up to the platform to take the train. I see on
your site that it is perfectly legal for me to take pictures for non-commercial purposes. Is your website accurate? I'd like to take some pics of
the stations, trains, etc
http://www.transitchicago.com/business/photopolicy.aspx
A station I visited: Irving Park (Blue Line Station)
From:
7(1)(b)&(c)
Sent: Thursday, January 11, 2018 4:14 PM
To: Feedback
Subject: Re: Transit Chicago Contact Us - Photos of CTA stations and trains

thanks.

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 Service Request Summary Report
18-00214691
Printed Date: Dec 13, 2019 12:26 PM

i was at the irving park blue line el stop at around 4 pm yesterday

Just so you know, the guy was a nice guy, I just found it strange that he wouldn't let me take pics and that he followed me up to the platform
FYI
No additional information provided

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