Service Request Summary Report
18-02784887
Printed Date: Dec 13, 2019 12:43 PM
SR #:
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Status:
Status Date:
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Type: Cta Behavioral Complaints
Area: Community Area 28
Group: Chicago Transit Authority - CTA
Jurisdiction: City of Chicago
Input By: BATES, ROSLYNN L
CC Groups:
Location: 567 W LAKE ST, CHICAGO, IL, 60661, COOK
Location Details:

Flex Questions

Answers

What type of Complaint is this?
What date did this incident occur?
What time did this incident occur?
Did this happen on rail or bus?
What location did this happen?
What route/line did this happen on?
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What direction were you traveling?
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What is the performance indicator?
What type of CTA Initiative/Pilot Program?

CTA Operator Being Argumentative
SEP 27, 2018
11:15 AM
CTA Rail
Western
Brown Line
T-Brown Line
Not Applicable
407
Not Applicable
CTA Rail
Address

Name

Participants
CALLER / CONTACT

18-02784887
Standard
Completed
Sep 27, 2018 01:34 PM
Sep 27, 2018 01:34 PM
Original
E-Mail

Phones

7(1)(b)&(c)

Description: CTA Operator Being Argumentative - SEP 27, 2018 - 11:15 AM - CTA Rail - Western - Brown Line - T-Brown Line - Not Applicable - Not
Applicable - CTA Rail
From:
7(1)(b)&(c)
Sent: Thursday, September 27, 2018 11:23 AM
To: Feedback
Subject: CTA Contact Us - Complained to control about me
Comment: I am a photographer for Intersection, I was doing my job, with my CTA property permit visible, moving from car to car at each stop.
The driver yelled at me and called control. I made a point to tell him what I was doing, he would not look at my permit or give me his badge
number, he would not speak to me. He was putting my safety at risk by closing the doors on me. I would not get back on his train.
A specific employee: Run 407 11:15am Sept 27, 2018 southbound at Western brown
FYI
No additional information provided

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