Service Request Summary Report 18-03229046 Printed Date: Dec 13, 2019 12:34 PM SR #: Priority: Status: Status Date: Created Date: Created As: Method Received: Type: Cta Information Request Area: Community Area 28 Group: Chicago Transit Authority - CTA Jurisdiction: City of Chicago Input By: DAILEY, DARLENE CC Groups: Location: 567 W LAKE ST, CHICAGO, IL, 60661, COOK Location Details: Flex Questions Answers What type of information is being requested? If route/line specific, please indicate which route/line. How was request received? What is the performance indicator? Is this a Title VI issue? Is this a Title VII issue? CTA Policy Concerns Brown Line Phone Not Applicable No No Participants Name CALLER / CONTACT ANON, MALE Address 18-03229046 Standard Completed Nov 26, 2018 02:10 PM Nov 26, 2018 02:10 PM Original Phone call Phones Description: The caller requested information regarding the policy of taking pictures while riding the train. He stated he was taking pictures with his phone along the route while riding on the Brown Line train, run 420, and the conductor told him he was not allowed to take any pictures. The caller stated when he asked the operator why he wasn't able to take pictures, the operator did not answer him and just waved him off. The caller stated he was quite offended by the operator and did not understand why the operator told him not to take pictures. FYI No additonal information provided Page 1 of 1