Huntsville Utilities Electric Board Meeting HU Board Room Wednesday, 10/23/2019 8:30 - 10:30 AM CT 1. Approve Drafted Minutes Approve drafted minutes of Regular Adjourned meeting of the Electric Utility Board held on September 25, 2019. 1.0 Electric Minutes September 25 2019 draft - Page 3 1.0 Electric Board Meeting Highlights - September 2019 - Page 7 2. Public Comments 3. Old Business a. Special Merit Policy (Action Item) 3. a Special Merit Memo - Sept 2019 (002) - Page 8 4. New Business a. Electric Financial Reserve Policy (Action Item) 4.a Electric Cash Reserve Policy Memo Oct 19 - Page 12 b. TVA Partnership Proposal 4.b TVA Proposal Memo - Oct 2019b - Page 14 c. Energy Services Year-End Report 4.c Energy Services FY-19 Report - Page 27 d. KPI Quarterly Report 4.d StrategicPlanReportCard FY19-Q4 - Page 32 e. HU Events Quarterly Video f. Apporve Non-Budgeted Purchase (Action Item) 4.f Electric Expenditures for Approval Oct. 2019 - Page 42 g. Review O&M Transactions and Capital Spending Reports 4.g Monthly OM Purchases Greater Than $25000 (Summary) Sept 2019 - Page 43 4.g FY19 Electric Monthly Capital Spending 09-2019 - Page 45 5. Operating Reports a. Finance Presented By: Ted Phillips i. Discuss Financial Statements Financial Presentation 5.a.i Electric Financial Presentation Sept 2019 - Page 51 Electric Financials 5.a.i Electric Financial Statements September 2019 - Page 64 b. Operations Report Presented By: Mike Counts 5.b Electric Monthly Report Sept 19 BC - Page 70 c. Engineering Report Presented By: Stacy Cantrell 5.c Engineering BOARD Monthly Report September 2019 - Page 79 d. Customer Care Report Presented By: John Olshefski 5.d Customer Care Report September 2019 - Page 99 e. Human Resources Report Presented By: Harry Hobbs 5.e Personnel Actions September 2019 - Page 106 5.e 2019 Recognition Discipline - Page 107 6. President's Report Presented By: Wes Kelley 6.0 PresidentsReportOct2019 - Page 108 7. Comments & Questions from Board Members 8. Legal ________________________________________________________________________________ Master Page # 1 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 9. Adjourn ________________________________________________________________________________ Master Page # 2 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 PROCEEDINGS OF THE HUNTSVILLE ELECTRIC UTILITY BOARD at its Regular Adjourned Meeting Held September 25, 2019 Board Members present were Messrs. Ronnie Boles, George Moore and Thomas Winstead, constituting a quorum of the Board. Staff Members present were Messrs. Wes Kelley, President and CEO; John Olshefski, Vice President of Customer Care; Mike Counts, Vice President of Operations; Harry Hobbs, Vice President of Employee Engagement; Warne Heath, General Counsel; Ms. Stacy Cantrell, Vice President of Engineering; Ms. Melissa Marty, Director of Internal Audit; Ms. Lucrecia Points, EEO, Diversity & Inclusion Director; and Ms. Beverly Hughes, Executive Assistant. Mr. Boles called the meeting to order. Mr. Kelley introduced visitors from TVA, Mr. John Thomas, TVA CFO, Mr. Dan Pratt, Vice President of Customer Delivery, and Mr. Kevin Chandler, General Manager for Northern Alabama. Mr. Thomas thanked the Board for the opportunity to discuss TVA’s strategic financial plan and the long -term partnership proposal. Mr. Thomas explained that the 2014 long-range financial plan included 1.5% base rate increases for 10-years, reducing the annual O&M by $500M, and lowering TVA’s debt to $21.3B by 2023. However, since 2014, TVA has reduced its annual O&M by $800M and is on target to exceed the debt reduction goal before 2023. TVA has now developed an updated long-range financial plan which includes a flat wholesale rate for the next 10 years, maintaining O&M reductions, funding solar and natural gas expansion, funding coal combustion residuals, and further reducing TVA’s debt. To stabilize TVA’s debt, TVA believes that its debt obligation should better align with its customers’ commitment to fund generation and transmission projects. The proposed plan is a long-term partnership option with a 20-year evergreen contract. Local Power Companies (LPCs) that move to the long-term partnership agreement will benefit from a bill credit, long term rate stability, flexibility to meet end-use customer needs, and will be included in planning decisions. There was discussion regarding the appropriate debt level, the length of the contract, confidence would be required in current TVA leadership and future TVA leaders, and the political actions that could impact the wholesale power contract. The Board thanked Mr. Thomas, Mr. Pratt, and Mr. Chandler for meeting with the Board and presenting the plan and asked that TVA continue to work with the ________________________________________________________________________________ Master Page # 3 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 PROCEEDINGS OF THE REGULAR ADJOURNED MEETING of the Huntsville Electric Utility Board Held September 25, 2019 Page 2 of 4 COE on the details. Mr. Thomas said he is committed to working with Mr. Kelley on the details and is concerned about Huntsville Utilities interest. Mr. Winstead made a motion to approve the minutes, as drafted, of the Regular Adjourned Meeting of the Electric Board held on August 28, 2019. Mr. Moore seconded the motion and it was passed. The Board asked that the Special Merit Policy be postponed until next month. Mr. Kelley introduced the Identity Theft Prevention Policy for approval. This policy is required by the Fair and Accurate Credit Transaction Act (FACT Act) and ensures Huntsville Utilities establishes a program to detect, prevent and mitigate identity theft and consumer fraud. The policy has been rewritten and moved detailed administration to a separate standard. Mr. Heath has reviewed the policy. Mr. Moore made a motion to approve the Identity Theft Prevention Policy. Mr. Winstead seconded the motion and it passed. Mr. Kelley introduced the Employee Business Travel Policy for approval. This policy will change our current practice of using a pcard for all purchases while traveling. The updated policy retains the current arrangements for conference fees, airfare, hotels and other purchases made in advance, but meals and incidental charges will be covered through a per diem. The per diem amount follows the Federal government standard as defined on the GSA website. The Board is under a different policy that provides a fixed $150 per diem option that has not been used. An analysis of cost showed using a per diem may cost approximately $15 more; however, the current practice adds cost for processing, approvals, and review of receipts and associated paperwork. Mr. Moore made a motion to approve the presented Employee Business Travel Policy. Mr. Winstead seconded the motion and it passed. Mr. Kelley discussed the following policies to be rescinded: Operation of Company Radios, Parking and Personal Vehicles, Schedule of Breaks, Lunch Period Location, and Personal Telephone Calls. These policies can be addressed better in operational standards and procedures. Mr. Moore made a motion to approve rescinding the requested policies. Mr. Winstead seconded the motion and it passed. Mr. Kelley also reported that since 2017, 40 board-level policies have been written or updated, 17 CEO-approved standards ________________________________________________________________________________ Master Page # 4 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 PROCEEDINGS OF THE REGULAR ADJOURNED MEETING of the Huntsville Electric Utility Board Held September 25, 2019 Page 3 of 4 have been adopted, and 7 VP-level procedures have been prepared. The next area of focus will be Safety and Security, Customer Service, Engineering/Operations and IT. Mr. Kelley explained that in July 2019 the Boards approved hiring PFM as the investment advisor for the OPEB Trust Fund. PFM has suggested Huntsville Utilities establish an OPEB Investment Committee to include one board member from each board, along with the CEO/President, General Counsel, and CFO. The purpose of the committee would be to first work with PFM to prepare an OPEB Investment Policy for consideration by the Boards. The Board appointed Mr. Winstead to the OPEB Investment Committee. Ms. Marty gave the Internal Audit Quarterly Report and reported that 2 observations have been closed with 22 open observations remaining. Of the 22 open observations, 6 of those are prior to 2016 and are in relation to aid-to-construction policies. Mr. Boles brought to the attention of the Board that when an invoice is received in Mr. Kelley’s name, such as membership, sponsorship or purchasing invoices, Mr. Kelley’s name has been removed to be able to obtain a superior’s approving signature. Mr. Boles discussed having Mr. Ted Phillips, CFO, be the second signature on these types of invoices as long as they are normal business expenses and in the budget. Mr. Winstead made a motion to allow Mr. Phillips, CFO, be the second signature for these type of invoices for Mr. Kelley. Mr. Moore seconded the motion and it passed. Mr. Kelley discussed the O&M Transactions over $25,000 and Capital Spending Reports in the Board package. The fiscal year end is approaching and next month preliminary year end reports will be provided. This will include the first year-end KPI report. After reviewing the KPI report some changes may be recommended. Mr. Boles asked that Mr. Phillips discuss the electric net position numbers and how they tie to our goals at the next meeting. Dr. Hobbs reported that he is working on the John Harbin Lineman Scholarship with Calhoun Community College. ________________________________________________________________________________ Master Page # 5 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 PROCEEDINGS OF THE REGULAR ADJOURNED MEETING of the Huntsville Electric Utility Board Held September 25, 2019 Page 4 of 4 Mr. Kelley reported that he has begun meeting with Huntsville/Madison County’s state legislative delegation to share issues that Huntsville Utilities is tracking. There being no further business, Mr. Boles adjourned the regular meeting. ___________________________________ Chair ____________________________________ Secretary ________________________________________________________________________________ Master Page # 6 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Huntsville Utilities Electric Board Meeting Highlights Electric Board Meeting – September 2019: The Electric Board met on Wednesday, September 25th, with three guests in attendance from TVA: John Thomas, Dan Pratt, and Kevin Chandler. Electric Board Action Items    A motion passed approving the Identity Theft Prevention Policy A motion passed approving the Employee Business Travel Policy A motion passed rescinding the following policies: o Operation of Company Radios o Parking & Personal Vehicles o Schedule of Breaks o Lunch Period Location o Personal Telephone Calls Electric Financials  Electric Sales Revenue for August was $50,242,871; down 0.3% from August 2018  Total kilowatts sold in August: 505,957,821; down 1.5% compared to August 2018  Purchased Energy in August was up 2.9% when compared to August 2018 at $42,556,351 ________________________________________________________________________________ Master Page # 7 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 MEMORANDUM To: Electric Board Gas/Waterworks Boards From: Wes Kelley, President/CEO Date: September 16, 2019 Subject: Special Merit Policy The Special Merit policy was presented last month along with updates to the Compensation Administration Policies. As discussed, this policy is an experiment to reward and perhaps motivate the 40% of HU’s employees who have reached the top of their pay grade. Given the complexities of HU’s compensation structure, this policy provides an incremental improvement in HU’s compensation reward system. At last month’s meetings, the boards asked helpful questions about this policy, including why limit eligibility only to those at the top of the pay grade? This prompted good discussions in several forums over the last few weeks. The primary issue was how best to address “topping out,” but the conversation has evolved into a broader discussion on performance rewards, avoidance of favoritism, and HU’s overall pay progression system. These conversations revealed value in the current structure—especially for those working within a defined apprenticeship structure; however, we have started a discussion on new approaches that may bear good fruit in the future. As a reminder, all of HU’s salaried employees receive merit increases based on their annual evaluation score. Salaried employees are nearly one-quarter of HU’s workforce—and includes certain administrative and professional positions, along with all those in supervisory, management, and leadership positions. These employees advance through their pay grade at a pace determined by their performance until they reach the maximum-allowed pay for the position’s assigned pay grade. The remaining three-quarters of HU’s workforce are in hourly-paid jobs and advance through defined steps until they reach the top of their pay grade. Once all employees reach the top of the pay grade, all increases stop—except for any GWI increases given to all HU employees. While the hourly employees advance through defined steps, approximately 40% of HU’s hourly employees work in positions tied to a formalized apprenticeship program (linemen, pipefitters, equipment operators, etc.). These employees advanced through their apprenticeship program as ________________________________________________________________________________ Master Page # 8 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Special Merit Policy September 16, 2019 Page 2 they complete a multi-year curriculum (approved by the Department of Labor) taught after-hours by HU supervisors. Therefore, advancement for these employees is tangible and tied to measurable objectives. Also, other hourly positions have specific-job requirements. For example, WTP Operators must pass Alabama’s Grade 4 Water Operator’s exam; the Call Center staff must complete a comprehensive in-house training plan; several positions across the organization are required to complete outside training courses, etc. Failure to meet any such requirements results in potential delays in step progressions. Therefore, while time-in-service is the primary driver for compensation progression, it is rarely the sole determinant. The chart below provides a breakdown of employee data from August 2019: Type of Position Total Full-Time Employees Max of Pay Grade Count 666 267 Salaried Employees Max of Pay Grade 161 41 Hourly Employees Max of Pay Grade 505 226 Apprenticeship-Based Advancement Max of Pay Grade Time-Based Advancement Max of Pay Grade 197 141 308 85 Notes Excludes contractors, temps, etc. Total full-time “topped out” employees Advancement based on performance Compensated at the top of the assigned pay grade Advancement based on curriculum completion Compensated at the top of the assigned pay grade Advancement primarily due to time-in-service Compensated at the top of the assigned pay grade There is recognized value in basing compensation increases on positive work performance. This has worked well for HU’s salaried positions, and it could work well with some hourly positions. HU is somewhat a hybrid organization: combining a “union-style” construction firm with a professional services firm—with a significant customer service component. Generally speaking, our construction-focused, crew-based, employees appreciate consistency and unity within the crew while those engaged in professional services or more customer-facing roles appreciate recognition as individual contributors. HU’s management is beginning a dialog with the workforce on this subject because there are varying perspectives. Again, those working in a crew (and who typically advanced through a formal apprenticeship program) may be reasonably satisfied with the current system, while some ________________________________________________________________________________ Master Page # 9 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Special Merit Policy September 16, 2019 Page 3 working as individual contributors might appreciate more flexibility, like that provided to salaried employees. Of course, regardless of the role, strong performers always have an advantage when promotion opportunities arise. Though this has opened up broader issues, I recommend moving forward with the currently drafted Special Merit policy at this time. This limits the “experiment” to those providing notable service at the top of their pay grade. Such an approach reaches across all employee groups without fundamentally restructuring any particular system. I believe we will learn helpful lessons as we implement this program. I recommend adoption of the Special Merit Policy, with an effective date of October 1, 2019. ________________________________________________________________________________ Master Page # 10 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES POLICY Revision Approval Date: Gas & Waterworks BoardElectric Board- Date Posted: 7/1/2019 Policy #: HR-XX-XX Policy: Special Merit Policy Purpose: Implementation Date: 7/1/2019 To recognize and reward consistently high performance by employees at the maximum of the pay grade. Exempt and non-exempt employees with compensation at the maximum of the pay grade who are rated overall Exceeds Expectations or above during the last two annual performance reviews, and deserving of special recognition may qualify for a special merit recognition. A special merit can be authorized for an employee no more than once during a 24-month period. The special merit benefit is provided as a one-time, lump sum payment up to a maximum of 2% of the employee’s annual salary. To receive a special merit, the employee’s Vice President must prepare a written request with appropriate justification to the President/CEO. Upon the President/CEO approval, Human Resources will process the lump sum payment in the next pay period, and the employee’s supervisor will notify the employee of this special recognition. ________________________________________________________________________________ Master Page # 11 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 MEMORANDUM To: Wes Kelley, President/CEO Electric Board From: Ted Phillips, CFO Date: October 15, 2019 Subject: Electric Cash Reserve Policy Please find attached the Electric Cash Reserve Policy. At its June 2019 meeting, the board discussed the methodology for determining appropiate Electric cash reserves. The board’s guidance was cash reserves should be tied to 45 days of operating expenses, not including customer deposits. In the attached policy, I have tried to follow this direction. I have also included language on what to do if the cash reserve goes below (which is the case now) the policy limit. I will be at the board meeting and will be happy to discuss any questions or concerns there may be concerning this policy. ________________________________________________________________________________ Master Page # 12 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES POLICY Approval Date: Date Posted: Implementation Date: Policy #: FM-XX Policy: Electric Financial Reserve Purpose: To help ensure financial stability, timely completion of capital improvements, and enable the utility to meet requirements for large unexpected expenditures, a minimum cash reserve policy should be established. This policy attempts to quantify the minimum amount of cash the utility should keep in reserve. Actual cash reserves may vary substantially above the minimum and is dependent on the life cycle of assets, future capital plan, planned rate increases, and issuance. As budgets are prepared each year, the actual target minimum cash reserve will be calculated each year in compliance with this policy. Calculation The cash reserve policy will include 45 days of annual operation expense budget, (or 12.3% of annual operating expenses budget) including tax equivalent payments to the City of Huntsville and excluding depreciation expense. The amounts used to determine the operations expense budget and tax equivalent will be taken from the current-year’s approved budget. Minimum Restoration If certain events occur that result in cash reserves falling below the minimum cash reserve levels, the Electric Board should take action to restore cash reserves to the minimum levels over the subsequent five years. These actions may include a number of options:  Rate adjustments  Cost reductions  Issuance of bonds to fund capital improvement programs (the utility should strive to fund normal capital improvements through electric rates and cash generation and bond for extra-ordinary capital improvements.)  Modification of the assumptions used to determine the cash reserve levels The minimum cash requirements will consist of all Electric funds, excluding restricted funds. Board designated cash reserves are not considered restricted for purposes of this policy, but customer deposits are considered restricted. The methodology outlined in this policy should be used to update the minimum cash calculation during the annual budget process. Original Issue Date: Page 1 of 1 ________________________________________________________________________________ Master Page # 13 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 MEMORANDUM To: Electric Board From: Wes Kelley, President/CEO Date: October 15, 2019 Subject: TVA Long-Term Partnership Proposal I appreciate John Thomas presenting TVA’s updated long-range financial plan at our last meeting. It was helpful to hear about TVA’s financial improvement and the business impacts of the proposed long-term partnership agreement. Following that meeting, I sent a letter to TVA providing my observations and concerns with the agreement. These items had previously been communicated verbally, but I sent the letter to ensure TVA clearly understood my position. To date, 131 local utilities have executed the long-term partnership proposal. Only 23 remain uncommitted. However, those 23 utilities represent many of the largest utilities in the Valley. Section 2(d) of the agreement states that if TVA provides additional benefits to utilities with “similar long-term agreements,” those who already signed will have the option to enjoy those benefits. I believe a good number of those that executed the agreement “as is” did so knowing the door was open for others to improve the agreement. Of course, this tactic only works if some utilities forgo the immediate bill credits and push for changes. As you know, I have a philosophical objection to the 20-year “evergreen” term that practically make this a perpetual renewing agreement. I understand TVA’s intent is to better align its debt to its customers’ payment commitments. While such arrangements are common in our industry, TVA is not a common entity. Due to its federal ownership, TVA is unable to provide its “partners” with financial equity or governance over the infrastructure funded through such commitments. Furthermore, TVA built an impressive fleet of generation and transmission assets while the average contract term was 6.8 years. It is odd that TVA now wants to link contract terms to ongoing financial commitments when no major infrastructure additions are planned in the foreseeable future. If you will forgive a biblical analogy, this reminds me of the story of Jacob and Esau, with Esau trading his birthright for a bowl of stew. In our situation, I worry the bill credits accompanying this proposal might be our bowl of stew. ________________________________________________________________________________ Master Page # 14 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 TVA Long-Term Partnership Proposal October 15, 2019 Page 2 Due to the Valley’s distinctive characteristics, all parties involved have developed a unique way of balancing interests. I believe contract renewals created a healthy tension that gave TVA’s customers the impression they have a choice in their future. This impression served as a pressure relief valve that spits and sputters when pressures rise, but it helps avoid explosions. While few utilities have left the Valley, but I suspect this arrangement has kept TVA and its customers focused on business solutions. For that reason, I believe 20-year fixed term with a 10-year renewal notice is a better arrangement than 20-year evergreens renewals. In other areas, municipal systems such as ours either form “joint action agencies” that collectively own and operate assets governed through a board appointed by the participating utilities, or they purchase power on straightforward business terms deemed reasonable and appropiate to both entities. But again, TVA is unique. It has unilateral authority to make power supply, transmission, rate, and regulatory decisions for its customers. I am not aware of any other power supplier with the authority to set retail rates or determine accounting and customer service standards for its customers. Once in perpetually renewing long-term contracts, if discussions with TVA were to become pointless, instead of plotting to leave the Valley, those upset would be stuck with little recourse than directing their efforts at stripping TVA of its exceptional authorities and/or its assets. Regardless of my philosophical concern, I recognize a pragmatic decision needs to be made. With that in mind, I believe there are three or four sections of the agreement that should be improved before we sign. These issues were previously described in last month’s memo and my letter to TVA. For a quick summary, the tactical issues are:  The cost of maintaining transmission and substation assets if HU were to exercise its 20year termination notice;  Ensuring the “rate cap” applies to all types of non-fuel revenue increases;  Addressing the prohibition for “facilitating” solutions for behind-the-meter or other customer generation options;  And possibly address the ability for Congress to override the wholesale power contract. Only one of the Big 8 systems has signed the agreement (NES). The Big 8 CEOs will meet again on October 28, and I expect the long-term agreement will be the primary topic of discussion. Also, a meeting with many of the unsigned utilities is scheduled around the same time as the Big 8 meeting. After these meetings, I will better understand the likelihood of a collaborative effort to improve TVA’s agreement. ________________________________________________________________________________ Master Page # 15 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 TVA Long-Term Partnership Proposal October 15, 2019 Page 3 TVA has communicated it is working on a response to my issues and similar issues raised by others. A meeting with those that have already signed the long-term partnership agreement is scheduled for November 7. Given the contract provision described above allowing existing signers to accept future modifications, I suspect any potential contract changes may be discussed with that group on the 7th. Therefore, I do not expect an official response to my letter until after that meeting. In the meantime, I have reached out to EnerVision, a power supply consulting firm based in Atlanta. EnerVision is currently helping several of the unsigned utilities better understand the power supply market and evaluate options—including nearby Joe Wheeler and Cullman EMCs. Given the significance of the decision before us, I recommend EnerVision attend our November meeting to educate us on the wholesale power situation outside the Tennessee Valley. I believe it prudent we conduct this analysis before we execute an agreement with a 20-year term that renews every year. ________________________________________________________________________________ Master Page # 16 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 UNCONFIRMED LISTING OF UNSIGNED SYSTEMS (WITH CUSTOMER COUNTS)                        Memphis Light Gas & Water (404,648) Middle Tennessee Electric Membership Corporation (224,484) Knoxville Utilities Board (206,433) Huntsville Utilities (191,708) Chattanooga Electric Power Board (183,366) Volunteer Energy Cooperative (116,292) North Georgia Electric Membership Corporation (100,177) Murfreesboro Electric Department (64,387) Blue Ridge Mountain Electric Membership Cooperative (52,689) Joe Wheeler Electric Membership Corporation (43,200) Cullman Electric Cooperative (43,108) Gibson Electric Membership Corporation (38,759) East Mississippi Electric Power Association (37,045) Jackson Energy Authority (35,342) Holston Electric Cooperative (30,303) Athens Utilities Board (13,248) Dyersburg Electric System (11,951) Bessemer Electric Service (11,133) McMinnville Electric System (8,005) Glasgow Electric Plant Board (7,447) Ripley Power & Light (6,510) Union City Energy Authority (6,360) Chickamauga Electric System (936) ________________________________________________________________________________ Master Page # 17 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 ________________________________________________________________________________ Master Page # 18 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Ot/!Ygu!Mgnng{! 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Ewuvqogt!Fgnkxgt{! ! ________________________________________________________________________________ Master Page # 19 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 October 8, 2019 Mr. Dan Pratt Tennessee Valley Authority Vice President, Customer Delivery 1101 Market Street Chattanooga, TN 37402 Dear Dan: I appreciate you and John Thomas attending Huntsville Utilities’ Electric Board meeting on September 25. Everyone in attendance benefited from hearing TVA’s long-range financial plan and the business implications of the long-term partnership proposal. This letter follows up on issues we have discussed since the contract language was released in late August. As I’ve shared before, my fundamental concern with the proposal is the requirement for “evergreen” contract renewals. I understand long-term contracts are common when liabilities and equity are exchanged to finance major construction projects. While the culture of the Valley portrays our relationship in such terms, contractually, HU is entering into a purchase power agreement, and as such, does not have a direct say in the governance or operations of the infrastructure built with its money. TVA is eager to connect HU to its long-term liabilities, but not its assets. As a small consolation, I do appreciate language in Section 2(d) committing to future engagement for strategic resource and financial planning decisions. I believe the value and relevance of the proposal’s benefits will diminish over time. I prefer a 20-year fixed term, as I feel evergreen extensions require an exceptional amount of confidence in future TVA leadership. This is not only a business concern but a political one as well. Given TVA’s federal ownership, Huntsville will be obligated to pay the 20-year bills of whomever a future TVA Board puts into leadership—a board appointed by whoever is elected President and confirmed by those then in control of the U.S. Senate. Such conditions should reasonably lead to increased interest in the political process by TVA’s long-term partners. While I recognize my objection to the evergreen requirement is likely in direct opposition to TVA’s primary goal for this proposal, my remaining concerns involve contract language, which I hope we can improve together. Section 1 states that if HU executes its 20-year termination notice, TVA has no further obligation to make changes in HU’s transmission or substation facilities. While TVA should not make unreasonable improvements before HU’s disconnection, 20-years is a long time. I hope this ________________________________________________________________________________ Master Page # 20 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Long-Term Partnership Proposal October 8, 2019 Page 2 provision can be amended to ensure HU would be treated in a non-discriminatory fashion, and any needed changes are addressed using a cost-based recovery mechanism that protects system reliability and the ratepayers. Section 2 provides for a rate cap, but this limitation only applies to increases under the existing rate structure. Paragraph (b) states that the cap does not apply to “rate changes.” The rate cap is generous, and as such, I hope this can be amended to include all non-fuel sales revenue increases. Section 3 states that HU would pay “an amount equal to TVA’s actual or estimated losses of revenue” for the sale, supply, or facilitating the sale or consumption of power not supplied by TVA. Given the unpredictable changes created by distributed energy resources, what does “facilitation” mean? Could this include selling natural gas for a customer’s onsite generation outside the confines of a yet-to-be-determined flexibility program? Does this include providing services or support to customers operating behind-the-meter generation? Finally, Section 5 definitively waives any protections provided under existing law regarding Congressional action that could negatively impact the wholesale power contract. Why include this language when it is not present in other agreements? Honestly, I am uncertain how I view this provision. Given the potential risks associated with a perpetually renewing 20-year contract, this language could lead to Congress becoming a desirable intermediary in future power contract disputes. The removal of the healthy tension created by contract renewals could result in increasing political activity if business discussions are merely a formality—especially given TVA’s unilateral authority to make HU’s power supply, rates, and regulatory decisions. Please let me know how you recommend we address these issues. I am confident in TVA’s leadership. Furthermore, I recognize the value of a close and long-term relationship. I hope this letter is the basis for strengthening our mutually beneficial future together. 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Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. *High Bill complaints are inspections for customers who have seen extreme spikes in utility costs. Customer referrals usually come through the customer information center.* ________________________________________________________________________________ Master Page # 29 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Sept. Low Income Assistance Programs Totals FY-19 Huntsville Homes Uplift Pilot (Oct.– Dec.) 121 Homes Total funds contributed by T.V.A. and H.H.A $988,500 Operation Green Team Foundation (January) 35 Homes Total funds used for upgrades $150,986 Project Share 3 Homes Total funds used for upgrades $17,436 ________________________________________________________________________________ Master Page # 30 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Other Residential Energy Services Residential Survey Program (HESP) Surveys Conducted FY-19 139 Customer Generation Program Residential Participation— Program Totals Commercial Participation— Program Totals Solar Systems Capacity Solar Systems Capacity 47 476.55 kW 23 861.3 kW ________________________________________________________________________________ Master Page # 31 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 2019 Strategic Plan Report Card A summary of the Huntsville Utilities’ progress achieve results within its five strategic focus areas. FY19 Q3 1 ________________________________________________________________________________ Master Page # 32 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 2019 Strategic Plan Mission Strengthen Trust in Huntsville Utilities Vision Deliver Excellent Customer Experiences Values Organizational Goals Do What’s Right Demonstrate Prudent Stewardship Build Community Respect Our Customers Focus Areas Workforce Performance Customer Satisfaction System Reliability Financial Stability Get Better Everyday Develop Engaged and Effective Employees Organizational Excellence FY19 Q3 2 ________________________________________________________________________________ Master Page # 33 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 2019 Strategic Plan Mission Strengthen Trust in Huntsville Utilities Vision Deliver Excellent Customer Experiences Values Do What’s Right — Huntsville Utilities is a steward of the community's resources and foundational to the success of our region. We owe it to our coworkers and the community to do our work ethically, accurately, and completely—making it easier for others to do their work and creating the best possible outcome. Build Community — Huntsville Utilities, its employees, and our customers are in this community together. Treating our coworkers and customers with respect, embracing efficiency, and providing exceptional service and value is how we build our future. Get Better Everyday — Huntsville Utilities’ employees personally and collectively embrace continuous improvement and diverse perspectives. We develop our thinking, systems, processes, and technology to strengthen our work and empower a dynamic community. FY19 Q3 3 ________________________________________________________________________________ Master Page # 34 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 2019 Strategic Plan Organizational Goals Demonstrate Prudent Stewardship Maintain reliable systems Charge fair and reasonable rates Enforce process efficiency and financial accountability Develop Engaged and Effective Employees Protect our people and facilities Promote cross-functional thinking Encourage two-way communication Respect our Customers Operate with integrity Deliver the best customer outcome Strengthen our community FY19 Q3 4 ________________________________________________________________________________ Master Page # 35 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Strategic Focus Areas CUSTOMER SATISFACTION SYSTEM RELIABILITY Provide accurate, timely, and friendly service to our customers Provide robust infrastructure and stable services FINANCIAL STABILITY ORGANIZATIONAL EXCELLENCE Build a strong financial foundation, capable of meeting future needs. Incorporate best practices and achieve superior performance WORKFORCE PERFORMANCE Empower our employees to deliver exceptional results FY19 Q3 5 ________________________________________________________________________________ Master Page # 36 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 WORKFORCE PERFORMANCE Empower our employees to deliver exceptional results Elevate employee engagement and satisfaction Achieve > 70% employees reported as “promoters” in annual workplace survey YTD Progress 51.69 Provide a safe workplace 1.64 5.11 Achieve injury incident rate =/< 2.0 Achieve preventable vehicle accident ratio of < 3.5 Improve organizational communication Achieve > 60% participation in annual workplace survey Conduct =/> 4 supervisory training on policies, standards, and procedures Conduct =/> 2 CEO town hall meetings 48.44 3 2 Build a diverse workforce Contact > 4 diversity outreach agencies for each external job posting Reduce minority underutilization by =/> 1 position within identified job groups 13/14 Encourage training and professional development Review job requirements and measurable goals in 100% of performance appraisal Provide =/> 1 professional development opportunity for exempt employees Enhance succession planning and promotional opportunities Achieve > 25% of workforce completing employee profiles, including goals and aspirations Achieve > 1 qualified internal candidate within candidate pool for supervisory positions 24.2% FY19 Q4 6 ________________________________________________________________________________ Master Page # 37 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 CUSTOMER SATISFACTION Provide accurate, timely, and friendly service to our customers Achieve superior customer satisfaction ratings Achieve > 90% of recent customers “very satisfied” with the ease of doing business with Huntsville Utilities Achieve > 75% of the community “very satisfied” with the ease of doing business with Huntsville Utilities Answer customer telephone calls consistently and quickly Answer =/> 87% of calls to Customer Information Center within 60 seconds Achieve a call abandon rate =/> 1.25% for Customer Information Center Answer =/> 75% of calls to Commercial and Industrial (C&I) within 60 seconds Achieve =/> 10% of calls routed to C&I experience a hold time > 3 minutes Provide timely resolution of customer requests and inquiries Complete 100% of set orders on scheduled date Complete 70% of cut orders within four days of scheduled date Complete residential service orders within 2 days of receiving certificate of occupancy Resolve customer landscaping request within an average of 30 days Ensure prompt and accurate metering and billing processes Achieve < 2% of bills requiring correction due to misread meters Achieve > 98% of bills are mailed the business day following the meter reading Ensure prompt and accurate posting of customer payments Serve payment customers in < 5 minutes Ensure =/> 98% of payments are posted properly Reduce Customer Damage Claims Reduce number of damage claims by 10% annually 94.1% 81.9% 85.2% 1.5% 76.1% 11.6% 100% 100% -29 days 1.2% 99% 2:50 99.8% +10.6% FY19 Q4 7 ________________________________________________________________________________ Master Page # 38 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 SYSTEM RELIABILITY Provide robust infrastructure and stable services Monitor the frequency and duration of outages Report Electric distribution average availability index and customer average interruption index Report Water distribution average availability index and customer average interruption index Report Gas distribution average availability index and customer average interruption index Maintain > 99.998 Fiber availability and restore outages in < 8 hours 99.988/49.76 100/11.39 100/32.66 100/2.54hr Efficiently meet operations and maintenance needs of each utility Trim 20% of overhead electric distribution each year Maintain raw water and high service pump unscheduled downtime of < 10% per month Inspect 10% of gas corrosion points annually Maintain adequate electric distribution supply capacity Maintain > 50% average load capacity for substation and main feeders Maintain > 100% load capacity for substations and main feeders at peak demand Maintain adequate water distribution supply capacity Maintain < 20% non-revenue water losses Maintain 50% - 80% system capacity to peak water demand Maintain > 2 average days of water storage Efficiently manage natural gas supply Achieve < $3.50 average supply cost Ensure > 5% pipeline capacity over system peak Achieve > 700,000 Dth in storage by December and > 50,000 Dth after March Meet regulatory quality standards FY19 Q4 Maintain 100% compliance with state and federal utility regulations ________________________________________________________________________________ Master Page # 39 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 25.4% 5%/1% 10% 99% 99% 23% 43% 1.6 $2.83 45% 1,218,081 100% 8 FINANCIAL STABILITY Build a strong financial foundation, capable of meeting future needs Maintain competitive rates compared to median income and peer systems Provide Electric and Water rates in the lowest quartile of regional peers Provide Gas rates < midpoint of regional peers Maintain bills < 5% of Madison County annual median income 14.7%/12.5% 50% 4.86% Maintain target revenue margins for each utility 93% 102% 99.6% Achieve > $89.4M Electric target margins Achieve > $22.3M Gas target margin Achieve > $45.5M Water target margin Ensure capital work is completed according to schedule and budget -11% At least 80% of all capital projects are completed with 15% +/- of budgeted expenditures At least 80% of all capital projects are completed within 60 days of scheduled date Maintain adequate financial reserves $17.9M $19.5M $49.2M Increase Electric cash reserves to 45 days of operations at > $60.8M Maintain > $13.3M Gas cash reserve as defined in policy Maintain > $31.2M Water cash reserve as defined in policy Grow utility systems 2.2% 3.1% 2.9% Increase electric customers by > 1.5% Increase gas customers by =/> 3% Increase water customers by =/> 1.5% Develop and monitor cost accounting accuracy Analyze FY18 completed capital projects Review cost estimates of 10 gas, 15 water, and 20 electric work orders +7% 24/55/0 FY19 Q4 9 ________________________________________________________________________________ Master Page # 40 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 ORGANIZATIONAL EXCELLENCE Incorporate best practices and achieve superior performance Encourage participation in industry excellence programs YTD Progress Participate in APPA, APGA, and AWWA/AWPCA recognition Engage in Baldridge Quality program Implement identified technology projects Complete > 80% of IT projects within target year Provide prompt response to technology support needs Improve IT help desk service levels by replying in < 4 business days for > 90% of requests Provide resolution in < 2 business days for 80% of requests marked “under review” Maintain advanced meters deployment schedule Deploy 50,000 electric meters in FY19 Finalize plans for gas and water meters for FY20 Reduce monthly electric peak demand Utilize voltage conservation to reduce wholesale power costs by < 2.5% Increase payments received through automated systems Increase the number of kiosk payments by >10 % Maintain > 50% electronic payments 74% 91% 93% 57,313 3.2% 35.9% 70.6% FY19 Q4 10 ________________________________________________________________________________ Master Page # 41 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES ELECTRIC BOARD EXPENDITURES FOR APPROVAL OCTOBER 2019 Item #1 Purchase Requisition #10308725 – Storm Recovery Request the approval to purchase contract labor from Volt for storm recovery work from the September 10th storms. This is a non-budgeted FY2019 Electric Expense item (WO #35000688). Total Estimated Cost: $66,845.30 ________________________________________________________________________________ Master Page # 42 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Monthly O&M Purchases Greater Than $25,000 For the period begining: Vendor Electric 9/1/19 Fiber and ending: 9/30/19 Water Gas Joint Total ALABAMA DEPARTMENT OF REVENUE 0000087001 $1,729,032.58 $0.00 $147,823.21 $64,261.46 $0.00 $1,941,117.25 CITY OF HUNTSVILLE 0000010268 $1,973,030.17 $0.00 $3,356,909.37 $99,819.29 $0.00 $5,429,758.83 CITY OF MADISON 0000012676 $258,556.17 $0.00 $0.00 $0.00 $0.00 $258,556.17 CITY OF NEW HOPE 0000012270 $0.00 $0.00 $87,343.40 $0.00 $0.00 $87,343.40 CITY OF NEW HOPE - SEWER 0000012483 $0.00 $0.00 $43,641.10 $0.00 $0.00 $43,641.10 MADISON CO BD OF COMMISSIONERS 0000010728 $1,022,391.26 $0.00 $1,208,738.76 $0.00 $0.00 $2,231,130.02 AMERICAN MIDSTREAM LLC 0000012127 $0.00 $0.00 $0.00 $73,408.83 $0.00 $73,408.83 BP ENERGY 0000010190 $0.00 $0.00 $0.00 $161,199.00 $0.00 $161,199.00 CENTERPOINT ENERGY SERVICES INC 0000013475 $0.00 $0.00 $0.00 $49,005.00 $0.00 $49,005.00 COLUMBIA GULF TRANSMISSION LLC 0000013029 $0.00 $0.00 $0.00 $88,109.99 $0.00 $88,109.99 CONOCO PHILLIPS COMPANY 0000010297 $0.00 $0.00 $0.00 $137,397.81 $0.00 $137,397.81 PLAINS ALL AMERICAN PIPELINE LP 0000013755 $0.00 $0.00 $0.00 $66,000.00 $0.00 $66,000.00 SOUTHERN NATURAL 0000011079 $0.00 $0.00 $0.00 $375,937.89 $0.00 $375,937.89 TENNESSEE ENERGY ACQUISITION CO 0000011138 $0.00 $0.00 $0.00 $126,787.00 $0.00 $126,787.00 TENNESSEE GAS PIPELINES 0000011139 $0.00 $0.00 $0.00 $158,069.03 $0.00 $158,069.03 TENNESSEE VALLEY AUTHORITY 0000011141 $42,556,350.99 $0.00 $0.00 $0.00 $0.00 $42,556,350.99 AQUA SMART INC 0000012221 $0.00 $0.00 $78,951.70 $0.00 $0.00 $78,951.70 BANK OF NEW YORK 0000010151 $0.00 $0.00 $1,004,406.72 $0.00 $0.00 $1,004,406.72 CONSTANTINE ENGINEERING INC 13512-1 $0.00 $0.00 $28,872.70 $0.00 $0.00 $28,872.70 HEATH CONSULTANTS INC 10522-1 $0.00 $0.00 $0.00 $0.00 $191,729.76 $191,729.76 JOSEPH G BLACK 0000013707 $0.00 $0.00 $0.00 $0.00 $29,673.92 $29,673.92 MIDSOUTH PAVING INC 0000012959 $0.00 $0.00 $29,554.35 $59,082.15 $0.00 $88,636.50 OMNETRIC CORP 13104-1 $75,649.00 $0.00 $0.00 $0.00 $0.00 $75,649.00 Data Refresh: 10/14/19________________________________________________________________________________ 8:24:15AM Master Page # 43 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Page 1 of 2 Vendor Electric Fiber Water Gas Joint Total POSTMASTER 0000010931 $0.00 $0.00 $0.00 $0.00 $77,500.00 $77,500.00 USGS NATIONAL CENTER 13803-1 $0.00 $0.00 $0.00 $0.00 $96,000.00 $96,000.00 USIC HOLDINGS LLC 0000013733 $0.00 $0.00 $0.00 $0.00 $105,168.00 $105,168.00 VERIZON WIRELESS LLC 0000011231 $0.00 $0.00 $0.00 $0.00 $30,656.91 $30,656.91 VOLT POWER LLC 0000013586 $271,283.30 $0.00 $0.00 $0.00 $0.00 $271,283.30 $47,886,293.47 $0.00 Summary for All Vendors Grand Total Data Refresh: 9/1/19 - 9/30/19 $5,986,241.31 $1,459,077.45 $530,728.59 10/14/19________________________________________________________________________________ 8:24:15AM Master Page # 44 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 $55,862,340.82 Page 2 of 2 Electric Capital Progress Report Fiscal Year 2019 Project Name/Description Budget Encumbered September FYTD incl. Encumbered % Budget Spent 50 O&M MATERIALS Maintenance of system/pole change outs MST's, Closures, Strand, Fiber, Pole Hardware, Vaults, ETC… Hampton Cove (Add Transformer) $ $ $ 5,000,000 $ 50,000 $ 94,000 $ 41,365 $ $ $ 418,147 $ 17,154 $ $ 6,498,945 81,254 309,617 130.0% 162.5% 329.4% 50 O&M MATERIALS TOTAL 51 NEW CONSTRUCTION MATERIALS Internally Scheduled $ 5,144,000 $ 41,365 $ 435,301 $ 6,889,815 133.9% Irrigation System/Sod at Chase Operations Center General Development and Extensions AMI Modules - Purchase/Install by Contractor (MIV) AMI Communication Network Big Cove Area Substation (Carryover) Big Cove Area Distribution (Carryover) County Line (46kV Line to Railroad Bed) (Carryover) Redstone - Complete 161/25kV Substation (Carryover) Redstone - Distribution Circuits (Carryover) Capshaw Substation Project Sunlake - Add Transformer Sunlake - New Circuit Switch, Relay, & 46kV tap Madison Town Center - Steel For Substation Madison Town Center (Complete Substation) Madison Town Center (New Transmission Line) Install Security System - 2 Electric Substations Irrigation System at Chase J Building Green Field joint trench with power for fiber conduit pathing. Tier Two Buildout for projects New construction for DF lease agreements build outs Fiber Network Build $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 20,000 3,300,000 7,976,823 250,000 500,000 160,000 930,000 200,000 540,000 40,500 22,000 500,000 1,100,000 135,000 66,000 20,000 225,250 25,000 25,000 23,000,000 388,615 417,950 546,545 98,967 7,440 16,591 - 4,643,979 7,448,079 148,750 1,603,537 1,732,030 93,546 5,354 31,329 331,393 786,676 14,880 151,446 291,485 3,133 8,859,315 0.0% 140.7% 93.4% 59.5% 320.7% 0.0% N/A 186.2% 46.8% 1.0% 77.4% 0.0% 66.3% 71.5% 11.0% 229.5% 0.0% 129.4% 12.5% 0.0% 38.5% $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1,084,340 934,621 93,671 318,611 239,159 17,022 7,440 151,446 (23,894) 995 3,544,147 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ ________________________________________________________________________________ Master Page # 45 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Capital Progress Report Fiscal Year 2019 Project Name/Description Budget Blue Origins 46 kV Transmission Ext and Distribution Circuits $ 690,000 $ 324,604 $ FYTD incl. Encumbered 129,876 $ 469,905 51 NEW CONSTRUCTION MATERIALS TOTAL 52 RENEW AND REPLACE MATERIALS Internally Scheduled $ 39,725,573 $ 1,800,712 $ 6,497,432 $ 26,614,836 AC-2 Split Data Room Primary unit 7.5 Tons AC- / Split / Nat.Gas 2 Tons Stores Supv. office AC / Split / Nat.Gas 2.5 Tons Stores Offices Replace fixed air compressor (Ingersoll Rand) at Fleet Chase Primary Sub 3 ton split unit (Trane) Misc upgrades & COH/Roadway Relocations Vintage Substation - 1957 Transformer (Carryover) Relocate Madison Substation Memorial Parkway Relocates (Mastin Lake) Wah Chang - Replace 1978 Transformer (Bad LTC) 2 Honeywell NVRs Fiber Road Relocations 2 Honeywell NVRs Externally Scheduled Martin Road (Wall Triana to Old Jim Williams) Martin Road (Zierdt to Old Jim Williams) (Carryover) Church Street (Ph 1 Monroe to Pratt) (Carryover) Zierdt Road (Martin to Madison) (Carryover) Northern Bypass Relocates $ $ $ $ $ $ $ $ $ $ $ $ $ 30,000 17,500 14,500 25,000 14,000 225,000 500,000 850,000 113,000 16,000 20,000 16,000 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 450,000 450,000 225,000 10,000 850,000 $ $ $ $ $ $ 3,826,000 $ $ $ 52 RENEW AND REPLACE MATERIALS TOTAL Encumbered 6,608 141,260 - September % Budget Spent 68.1% 67.0% $ $ $ $ $ $ $ $ $ $ $ $ $ 36,710 186,678 284,137 - $ $ $ $ $ $ $ $ $ $ $ $ $ 24,776 15,966 13,006 28,722 14,832 425,153 1,288,226 330,194 1,114 - 82.6% 91.2% 89.7% 114.9% 105.9% 189.0% N/A 257.6% 0.0% 292.2% 0.0% 5.6% 0.0% $ $ $ $ $ 3,098 - $ $ $ $ $ 48,122 75,243 11,371 - 0.0% 10.7% 33.4% 113.7% 0.0% 147,868 $ 510,624 $ 2,276,725 59.5% 200,000 $ - $ - $ - 0.0% 200,000 $ - $ - $ - 0.0% - 70 LAND Land for Future Substations 70 LAND TOTAL 72 TOOLS AND EQUIPMENT ________________________________________________________________________________ Master Page # 46 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Capital Progress Report Fiscal Year 2019 Project Name/Description Spider Rig Survey Grade GPS Receiver Energy Survey Drone (Attics & Floors) W/ 40hr training Sumitomo Ribbon clad alignment equipment Exfo FTB-1 OTDR Exfo FTB-1 OTDR OLTS Test Set - Exfo light source and meter Aerial Lashing J2 Machine-GMP Apollo lasher Ridgid Conduit Camera System Megger - DET2/3 Earth Tester 72 TOOLS AND EQUIPMENT TOTAL Budget $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ - $ $ $ $ $ $ $ $ $ $ - FYTD incl. Encumbered $ $ $ $ 14,772 $ 14,480 $ 14,199 $ 10,638 $ $ 16,835 $ - 135,000 $ - $ - $ 70,924 52.5% $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ - $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 227,910 286,398 233,753 171,868 38,396 29,597 155,551 155,551 98,314 57,883 171,868 63,408 59,267 73,349 171,868 171,868 96.2% 112.3% 98.6% 110.2% 85.3% 95.5% 103.7% 103.7% 57.8% 77.2% 110.2% 199.4% 118.3% 97.8% 99.9% 99.9% 25,000 21,000 15,000 15,000 15,000 11,000 6,000 20,000 7,000 Encumbered September % Budget Spent 0.0% 0.0% N/A 98.5% 96.5% 94.7% 96.7% 0.0% 84.2% 0.0% 73 TRANSPORTATION Replace truck #315 & 55' aerial unit Replace truck #394 & aerial unit #394.8 Replace truck #305 & aerial unit #305.8 Replace truck #313 & aerial unit #313.8 Replace chipper #396.9 Replace truck #440 Replace truck #479 Replace truck #342 Replace dump truck #324 Addition to Fleet: Ford F-350 & meter body Replace truck #445 & aerial unit #445.8 Replace truck #466 Replace truck #469 Replace truck #795 Replace truck #353 Replace truck #304 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 237,000 255,000 237,000 156,000 45,000 31,000 150,000 150,000 170,000 75,000 156,000 31,805 50,102 75,000 172,000 172,000 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 286,398 233,753 171,868 155,551 155,551 98,314 57,883 171,868 18,835 59,267 25,921 171,868 171,868 ________________________________________________________________________________ Master Page # 47 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Capital Progress Report Fiscal Year 2019 Project Name/Description Replace truck #345 Replace truck #374 Mini Excavator 8X20 Trailer Portable Generators for fiber hut backup Purchase of arrow board - traffic control Addition to fleet: mini excavator & trailer Addition to fleet: Hydraulic Power Reel Trailer New Ford Transit-150 Van 1/3 of Joint Ditch Witch JT30AT Budget Encumbered 171,868 170,071 - $ $ $ $ $ $ $ $ $ FYTD incl. Encumbered $ 171,868 $ 170,071 $ 10,988 $ 58,296 $ $ 75,814 $ 26,749 $ 25,548 771 $ 147,136 $ $ $ $ $ $ $ $ $ 172,000 159,000 11,000 60,000 13,000 85,000 26,000 25,000 150,000 $ 2,863,907 $ Add additional Dispatch radio to console 5 RTU Cabinet Structures PDS test server software. $ $ $ 25,000 $ 12,000 $ 26,000 $ - $ $ $ - 74 COMMUNICATION EQUIPMENT TOTAL 75 COMPUTER EQUIPMENT $ 63,000 $ - $ - VMWare - Upgrade licensing to Enterprise version Varonis Software - Data Classification and Governance Microsoft - Add'l server licensing as needed for growth GPS Clock for Network Time and SCADA systems VEEAM - additional backup licensing for growth NetMotion-add server license for resiliency/load balance AVAYA PBX Upgrades Fiber Networking Equipment in HUTS High Density Switches for Spragins CommRoom Wireless Routers for Stores (outdoor) implementation Load Balancers for network resiliency PKI / Certificate Management for Cyber Security needs $ $ $ $ $ $ $ $ $ $ $ $ 30,000 35,000 50,000 30,000 20,000 20,000 155,000 600,000 60,000 20,000 104,180 40,000 73 TRANSPORTATION TOTAL $ $ $ $ $ $ $ $ $ September 2,120,884 $ 771 $ % Budget Spent 99.9% 107.0% 99.9% 97.2% 0.0% 89.2% 102.9% 102.2% 98.1% 2,853,319 99.6% $ $ $ 9,900 25,030 0.0% 82.5% 96.3% $ 34,930 55.4% $ $ $ $ $ $ $ $ $ $ $ $ 29,260 10,040 4,636 246,946 41,866 - 0.0% 0.0% 58.5% 33.5% 0.0% 23.2% 0.0% 41.2% 69.8% 0.0% 0.0% 0.0% 74 COMMUNICATION EQUIPMENT $ $ $ $ $ $ $ $ $ $ $ $ 102,036 41,866 - $ $ $ $ $ $ $ $ $ $ $ $ 29,260 144,910 - ________________________________________________________________________________ Master Page # 48 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Capital Progress Report Fiscal Year 2019 Project Name/Description SCADA Hub Router replacements Chase Server - Admin Server for Tape AIX Servers and Storage 330K SAP Licenses for AMI and 50 User Licenses for Oracle Disk Storage for SAN & Disaster Recover Mirroring Redaction, Encryption data at rest for Onbase System for PII 75 COMPUTER EQUIPMENT TOTAL Budget Encumbered $ $ $ $ $ 3,411 - September $ $ $ $ $ FYTD incl. Encumbered 38,336 $ 41,747 $ 5,408 $ 429,844 $ 42,967 $ - % Budget Spent $ $ $ $ $ 50,820 5,400 450,000 43,000 53,185 82.1% 100.1% 95.5% 99.9% 0.0% $ 1,766,585 $ 147,314 $ 212,505 $ 852,714 48.3% $ $ 1,126,000 $ 135,000 $ 203,679 $ 13,500 24,895 $ $ 807,257 191,939 71.7% 142.2% $ 1,261,000 $ 217,179 $ 24,895 $ 999,196 79.2% $ 2,300,000 $ 607,155 $ 380,962 $ 3,849,826 167.4% $ 2,300,000 $ 607,155 $ 380,962 $ 3,849,826 167.4% $ $ $ $ $ $ $ $ $ $ $ $ $ $ - 76 METERING EQUIPMENT AMI Meter Change out Project Metering Equipment 76 METERING EQUIPMENT TOTAL 77 TRANSFORMERS Distribution Transformers 77 TRANSFORMERS TOTAL UNBUDGETED & CARRYOVER ITEMS Operations Management Offices SE Water Substation Raw Water Transformer - 1964 Transformer Green Mountain Upgrades SEL Fault Finder Unbudgeted Carryover AJ-19290 TRAX 220 Load Loss Tester Radiodetection RD 4000 Fault Locator (Unbudgeted) Power Out Crane Truck # 798 & 799 Replace truck #369.0 Replace truck #323 Extended Cab, 1 Ton, 4X4 Service Bed Truck #579.0 REPLACE WITH FORD F350 1 TON W/SERVICE Replace Truck #737 2007 w/198,000 miles Replace Truck #743 2007 w/135,000 miles standard cab $ $ $ $ $ $ $ $ $ $ $ $ $ $ 11,400 - $ $ $ $ $ $ $ $ $ $ $ $ $ $ (1,500) - $ $ $ $ $ $ $ $ $ $ $ $ $ $ 18,927 (2,547) 20,092 49,841 19,791 46,302 7,337 21,200 313,777 235,636 12,186 16,553 675 675 ________________________________________________________________________________ Master Page # 49 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Electric Capital Progress Report Fiscal Year 2019 Project Name/Description Replace Truck #724 2007 w/130,252 miles standard cab Replace Truck #751 2009 w/111,000 miles standard cab Replace Truck 749 2009 w/132,794 miles standard cab PDS Data Forwarding 4 Storage Area Network Switches 2 @ Spragins, 2 @ Chase Implement Bar Code Scanning at Chase/Triana Warehouse Externally Scheduled Winchester Rd UNBUDGETED & CARRYOVER ITEMS TOTAL These projects will not have any dollars spent. These projects will be pushed out to complete in a future year. Budget Encumbered $ $ $ $ $ $ - $ $ $ $ $ $ 10,000 - $ $ $ $ $ $ - FYTD incl. Encumbered $ 675 $ 675 $ 675 $ 12,500 $ 10,000 $ 130,158 $ - $ - $ - $ $ $ $ 57,285,065 $ $ $ September 21,400 $ 5,103,876 $ % Budget Spent (10,470) (1,500) $ 904,658 8,060,991 $ 45,346,942 156,000 882,000 ________________________________________________________________________________ Master Page # 50 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 N/A N/A N/A N/A N/A N/A N/A N/A 79.2% Electric Financial Report September 2019 ________________________________________________________________________________ Master Page # 51 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Sales Revenues Budget to Actual Electric Sales Revenues Budget to Actual FY2019 $60,000,000 $50,000,000 $40,000,000 $30,000,000 Budget FY19 Actual FY19 $20,000,000 $10,000,000 $- October November December January February March April May June July August September ________________________________________________________________________________ Master Page # 52 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Purchased Power Budget to Actual $50,000,000 Electric Purchased Power Budget to Actual FY 2019 $45,000,000 $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 Budget FY19 Actual FY19 $15,000,000 $10,000,000 $5,000,000 $- October November December January February March April May June July August September ________________________________________________________________________________ Master Page # 53 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Margin Budget to Actual $16,000,000 Electric Margin Budget to Actual FY2019 $14,000,000 $12,000,000 $10,000,000 $8,000,000 Budget FY19 Actual FY19 $6,000,000 $4,000,000 $2,000,000 $October November December January February March April May June July August September ________________________________________________________________________________ Master Page # 54 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Revenues YTD September 2019 Sales Revenues Budget Actual Other Operating Revenue Residential Sales $261,308,619 $261,768,248 Forfeited Discounts $2,483,328 $2,715,496 $40,673,602 $42,286,445 Aid-To-Construction $6,536,220 $9,120,168 $137,849,494 $140,764,231 Connection/Tap Fees $2,185,348 $2,412,762 Large Commercial Sales $29,893,850 $26,970,670 Collection/Reconnect Fees $1,633,256 $1,656,716 Small Industrial Sales $21,184,104 $18,538,860 Miscellaneous $1,542,970 $2,896,725 Large Industrial Sales $18,166,174 $17,623,591 Total $14,381,123 $18,801,867 $4,731,282 $5,111,686 $0 $0 $513,807,125 $513,063,729 Small Commercial Sales Medium Commercial Sales Lighting Sales Other Sales Total Non Operating Revenue Interest Income Warrant Proceeds Budget Actual Rental Income Warrant Proceeds $22,855,000 $25,913,925 Reimbursements Total $22,855,000 $25,913,925 Total Total Revenues Budget Budget Actual Actual $425,000 ($179,531) $12,597,635 $12,588,379 $1,251,018 $1,939,794 $14,273,653 $14,348,642 Budget Actual $565,316,901 $572,128,163 ________________________________________________________________________________ Master Page # 55 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Actual Sales Revenue Breakdown/Budget To Actual Actual Sales Revenue Breakdown Estimated vs. Actual $600,000,000 2% 3% 5% $500,000,000 $400,000,000 $300,000,000 90% $200,000,000 $100,000,000 Sales Revenues Other Operating Rev. Non Operating Rev. Warrant Proceeds $0 Sales Revenues Budget Other Operating Rev. Non Operating Rev. Actual Warrant Proceeds ________________________________________________________________________________ Master Page # 56 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Expenses YTD September 2019 Employee Expenses Payroll-Straight Time Payroll-Overtime Health Insurance FICA Taxes - Employers Unemployment Workers Comp Employer Pension Expense Other Employee Benefits Total Budget $26,445,020 $2,853,860 $6,591,284 $2,212,465 $0 $179,377 $4,496,195 $2,235,700 $45,013,901 Actual $24,052,280 $3,749,449 $6,707,336 $2,214,751 $2,929 $104,395 $3,794,829 $2,143,187 $42,769,157 Services Outside Services Legal Services Public Information Total Travel and Training Education & Training Trade/Memberships Dues Employee Meals Business Travel Supplies and Materials Small Tools & Equipment Postage Materials: Non-Stock Office Supplies & Expenses Fuel Purchased Propane Board Expenses Total Budget $1,361,273 $757,063 $1,158,976 $541,457 $690,968 $0 $11,542 $4,521,280 Actual $1,302,435 $730,785 $2,434,074 $655,690 $707,766 $0 $10,794 $5,841,544 Total Equipment Maintenance Equipment Maintenance Software Hardware Main. Total Budget $10,497,394 $365,865 $663,747 $11,527,006 Budget Actual $10,939,137 $182,825 $696,087 $11,818,049 Actual $492,780 $333,512 $115,901 $69,002 $1,011,195 Budget $36,681 $1,895,917 $1,932,598 $431,937 $311,330 $87,906 $51,871 $883,044 Actual $27,686 $1,949,748 $1,977,435 ________________________________________________________________________________ Master Page # 57 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Expenses YTD September 2019 Utilities Budget Actual Other Expenses Budget Actual Utilities $717,215 $850,290 Rentals $602,647 $643,151 Total $717,215 $850,290 Uncollectible Accounts $288,881 $269,588 $5,232 $115,664 Injuries & Damages Commodity Budget Actual Cash Overages & Shortage Purchased Power $424,318,350 $429,473,972 Insurance Total $424,318,350 $429,473,972 Interest Expense-Customer Deposits Tax Equivalents Budget Total $12,035,623 $10,966,677 Total $12,035,623 $10,966,677 Budget $12 $385,566 $0 $542,384 $1,376,890 $1,956,366 Actual Tax Equivalents Debt Service $864 $479,266 Total Expenses Excluding Capital Budget $506,365,784 Actual $509,238,278 Actual Debt Service Expenses $3,911,725 $2,701,746 Total $3,911,725 $2,701,746 ________________________________________________________________________________ Master Page # 58 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Expenses YTD September 2019 Capital Mat. - Operation & Main. Mat. - New Construction Mat. - Renew & Replace Land Office Furniture/Equipment Tools & Work Equipment Transportation Equipment Communication Equipment Computer Equipment Metering Equipment Transformers Warrant Principal Total $ $ $ $ $ $ $ $ $ $ $ $ $ Total Expenses/Capital $ Budget 5,144,000 39,035,573 3,826,000 200,000 135,000 2,863,907 63,000 1,766,585 1,261,000 2,300,000 1,865,000 58,460,065 $ $ $ $ $ $ $ $ $ $ $ $ $ Budget 564,825,849 $ Actual 898,499 48,032,193 1,298,980 140,494 1,335,162 888,348 782,017 3,242,671 1,865,000 58,483,364 Actual 567,721,642 ________________________________________________________________________________ Master Page # 59 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Actual Cost Breakdown & Budget to Actual Budget vs. Actual Without Purchase of Power Actual Cost Breakdown Without Purchase of Power $60,000,000 31% $50,000,000 42% $40,000,000 4% 9% $30,000,000 $20,000,000 8% $10,000,000 1% 1% 1% 1% $- 2% Employee Expenses Supplies and Materials Services Travel and Training Equipment Maintenance Utilities Tax Equivalents Debt Service Budget Actual ________________________________________________________________________________ Other Expenses Capital Master Page # 60 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric YTD Variances Revenue Variances • Sales Revenues are equal to budget year to date. • Miscellaneous revenue – New Home Credits $1.2M, Damage Work Order Revenue $314k, Write off of customer refunds $198k, 1st install $352k. Expense Variances • Payroll Straight Time expenditures are below budget partially due to First Installs of $487K. • Materials: Non-Stock – Prior Year Inventory Pricing Error corrected in current Year $111k, Inventory – Other $1M, Fleet Supplies - $683k • Outside Services – timing of line clearance. ________________________________________________________________________________ Master Page # 61 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Review of Cash Balances Yearly Cash Balances Without Deposits $45,417,573 $38,792,171 $35,628,394 $35,092,639 $34,347,654 $18,570,125 $15,548,555 $17,861,843 $6,968,777 FYE 09/30/2009 FYE 09/30/2010 FYE 09/30/2011 FYE 09/30/2012 FYE 09/30/2013 FYE 09/30/2014 FYE 09/30/2015 FYE 09/30/2016 FYE 09/30/2017 FYE 09/30/2018 09/30/2019 $(9,703,860) $(17,948,463) ________________________________________________________________________________ Master Page # 62 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Review of Cash Balances Monthly Cash Balances Without Deposits $20,968,328 $19,405,998 $17,891,826 $15,548,555 $17,841,938 $16,516,459 $16,479,529 $16,509,252 $13,002,679 $17,197,396 $17,861,843 $16,142,259 $13,849,379 09/30/2018 10/31/2018 11/30/2018 12/31/2018 01/31/2019 02/28/2019 03/31/2019 04/30/2019 05/31/2019 06/30/2019 07/31/2019 08/31/2019 09/30/2019 ________________________________________________________________________________ Master Page # 63 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 City of Huntsville Electric System Statements of Revenues, Expenses, and Changes in Net Position DRAFT Current Month September 2019 Current Year Operating Revenue Residential Large commercial and industrial Small commercial Government Sales Public street and highway lighting Other Sales Total Operating Income Purchased Commodity Purchased Commodity KWH Charges Demand Charges Total Purchased Commodity $ $ $ $ Prior Year Year to Date Difference 24,673,366 $ 19,137,692 4,083,988 421,722 48,316,769 $ 25,764,967 $ (1,091,600) 18,916,981 220,712 3,906,621 177,366 411,774 9,948 49,000,343 $ (683,574) -4.2% 1.2% 4.5% 0.0% 2.4% 0.0% -1.4% $ 27,252,557 12,258,827 39,511,384 $ $ 25,853,384 1,399,173 11,607,142 651,686 37,460,526 $ 2,050,858 11,539,817 $ (2,734,433) 23.55% Gross Profit Margin $ 8,805,385 $ 18.22% Other Operating Income $ 1,813,563 $ 1,420,246 $ $ - - $ 13,619 2,331,647 456,794 2,005,168 159,618 2,080,043 7,046,889 $ 27,810 (14,191) 1,810,969 520,678 725,347 (268,553) 3,165,710 (1,160,542) 136,087 23,530 3,650,099 (1,570,056) 9,516,022 $ (2,469,133) $ 3,572,059 $ 3,444,041 $ 128,018 $ $ (41,720) $ 775,835 362,018 2,242 (110,347) 988,028 $ $ 1,097,561 615,439 2,242 (633,331) 1,081,911 $ (41,720) (321,726) (253,420) 522,984 (93,883) $ 2,584,031 $ 2,362,131 $ 913,169 1,670,862 $ 921,814 1,440,317 $ Operating Expenses Purification Pumping Transmission Distribution Customer accounting Administrative and general Payroll Taxes Depreciation Total Operating Expenses Operating Income Non-Operating (Revenues) Expenses Gain or Loss on Sale of Assets Interest income Interest expense Amortization of bond discount Amortization of bond premium Total Other Revenue (Expenses) Income Before Taxes Capital Contributions Transfers Out - Tax Equivalent Increase (Decrease) in Net Position % $ $ 393,318 - Current Year Prior Year Difference % $ 261,756,611 $ 260,774,819 $ 203,897,351 200,216,020 42,286,445 42,397,969 5,111,686 4,777,392 $ 513,052,092 $ 508,166,200 $ 981,791 3,681,331 (111,524) 334,294 4,885,892 0.4% 1.8% -0.3% 0.0% 7.0% 0.0% 1.0% 0.0% 5.4% 5.6% 5.5% $ (1,804,289) 6,311,589 4,507,301 0.0% -0.6% 5.0% 1.1% -23.7% $ 83,578,121 $ 16.29% 83,199,529 $ 16.37% 378,591 0.5% 27.7% $ 20,190,347 $ 17,256,557 $ 2,933,790 17.0% 0.0% 0.0% -51.0% 28.8% -37.0% -36.7% 17.3% -43.0% -25.9% $ $ $ 297,520,272 299,324,561 131,953,700 125,642,110 $ 429,473,972 $ 424,966,671 $ - $ - $ $ 397,758 20,910,552 5,756,435 24,329,218 1,918,780 23,395,869 76,708,612 $ 339,496 16,728,443 6,729,594 23,197,472 1,694,896 18,774,994 67,464,894 $ 58,262 4,182,109 (973,159) 1,131,746 223,884 4,620,876 9,243,718 0.0% 0.0% 17.2% 25.0% -14.5% 4.9% 13.2% 24.6% 13.7% 3.7% $ 27,059,856 $ 32,991,192 $ (5,931,336) -18.0% 0.0% -29.3% -41.2% 0.0% -82.6% -8.7% $ $ (127,025) $ 179,531 4,454,836 26,906 (1,237,612) 3,296,636 $ (112,404) $ (329,330) 4,811,636 26,906 (1,371,083) 3,025,726 $ 221,901 9.4% $ 23,763,220 $ 29,965,466 (6,202,245) -20.7% (8,645) 230,545 0.0% -0.9% 16.0% $ 10,966,677 12,796,543 $ 11,097,956 18,867,509 $ (131,279) (6,070,966) 0.0% -1.2% -32.2% ________________________________________________________________________________ Master Page # 64 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 - (14,621) 13.0% 508,860 -154.5% (356,800) -7.4% 0.0% 133,470 -9.7% 270,909 9.0% City of Huntsville Electric System Statements of Net Position DRAFT September 2019 Assets and Deferred Outflows of Resources Current Assets Cash and Cash Equivalents Investments Board Designated Funds Cash and Cash Equivalents Investments Restricted Funds Customer Deposits Cash and Cash Equivalents Investments Accounts Receivable - Trade, Net of Allowance Inventories - Materials and Supplies Prepaid Expenses Accrued Interest, Rent and Other Receivables Total Current Assets Current Year $ $ Prior Year 1,474,452 $ 16,321,173 15,337,591 6,997,614 53,052,021 12,459,855 68,494 3,744,920 94,118,530 $ 6,997,614 53,563,605 11,502,064 86,907 3,123,587 90,822,333 39,309,631 - 37,887,665 32,517,572 70,405,236 447,114 Non-Current Assets Restricted Assets Customer Deposits Cash and Cash Equivalents Investments Warrant Funds Cash and Cash Equivalents Investments Cash, Cash Equivalents, and Investments $ 4,629,138 43,938,769 $ Other Assets Regulatory Asset - Revenue Warrant Expense $ 420,207 $ Utility Plant Plant in service Construction in progress Total Utility Plant Less: Accumulated depreciation Total Utility Plant Total Non-Current Assets Total Assets Deferred Outflows of Resources Deferred Amount on Debt Refunding Goodwill Deferred Amount on Pension Employer Contributions Total Deferred Outflows of Resources Total Assets and Deferred Outflows of Resources $ $ $ $ 210,965 - 635,776,735 60,596,685 696,373,420 (334,811,211) 361,562,209 405,921,186 $ $ $ $ 583,233,223 58,852,108 642,085,331 (314,421,514) 327,663,816 398,516,166 $ 500,039,715 $ 489,338,499 $ $ 948,554 $ 4,816,942 5,765,497 $ 980,364 4,816,942 5,797,307 $ 505,805,212 $ 495,135,806 ________________________________________________________________________________ Master Page # 65 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 City of Huntsville Electric System Statements of Net Position September 2019 Liabilities and Deferred Inflows of Resources Current Liabilities Accounts Payable - Trade Accounts Payable - Other Utility Departments Compensated Absences Accrued Payroll Other Current Liabilities Total Current Liabilities payable from current assets 45,722,887 $ 2,323,090 3,146,689 621,522 3,490,950 55,305,137 $ 45,886,645 2,156,000 3,252,332 648,098 2,758,579 54,701,654 $ $ 6,997,614 2,800,000 1,288,367 11,085,981 $ 6,997,614 1,865,000 1,319,450 10,182,064 Non-Current Liabilities Net Pension Liability, Less Current Portion Net OPEB Liability, Less Current Portion Customer Deposits, Less Current Portion Revenue Warrants, Less Current Portion Unamortized Bond Premium Total Non-Current Liabilities $ 31,570,249 28,798,013 39,309,631 74,775,000 12,130,532 186,583,425 $ 31,570,249 29,816,903 37,887,665 77,575,000 13,368,145 190,217,962 Total Liabilities $ 252,974,543 $ 255,101,680 Deferred Inflows of Resources Deferred Pension Plan Earnings Difference $ 1,108,556 $ 1,108,556 Liabilities Payable From Restricted Assets Net Pension Liability, Current Portion Net OPEB Liability, Current Portion Customer Deposits, Current Portion Revenue Warrants, Current Portion Interest Payable Total Liabilities Payable from Restricted Assets $ $ $ Net Position Invested in Capital Assets, Net of Related Debt Restricted Unrestricted Total Net Position 270,988,518 50,936,383 (70,202,788) 251,722,113 234,963,700 77,402,850 (73,440,980) 238,925,570 Total Liabilities, Deferred Inflows and Net Position 505,805,212 495,135,806 ________________________________________________________________________________ Master Page # 66 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 City of Huntsville Electric System Financial Statements Statistical Data Comparisons September 2019 Current Month Year to Date Current Year Prior Year 243,282,562 211,324,985 36,962,324 3,056,271 494,626,142 339,637 494,965,779 236,788,542 211,230,364 35,535,645 3,023,890 486,578,441 329,621 486,908,062 1,087,287 431,073 Kilowatt Hours Purchased 512,922,479 Revenue for General Power >50kw, kw $ 5,262,591 $ Line losses & unaccounted for Percent of losses to purchases Revenue per kWh (cents) Cost per kWh purchased (cents) Margin on Sales Load Factor 17,956,700 2,054,276 3.50% 0.42% $ 0.0976 $ 0.1006 $ 0.0531 $ 0.0529 18.22% 23.55% 64.62% 63.38% 222,547,191 255,390,558 4.08% 4.63% $ 0.0981 $ 0.0965 $ 0.0546 $ 0.0542 16.29% 16.37% kWh Sold & Used Residential Large Commercial and Industrial Small Commercial Street and Athletic Lighting Total Kilowatt hrs for own use Total kWh sold & used Kilowatt Hours Purchased Purchased from TVA System KW Demand End Use KW Demand Customer Data Residential Large Commercial and Industrial Small Commercial Street Lighting Total Current Year Prior Year 2.7% 0.0% 4.0% 1.1% 1.7% 3.0% 1.7% 2,560,331,279 2,247,785,834 378,182,686 37,937,904 5,224,237,703 3,664,206 5,227,901,909 2,567,625,679 2,283,507,104 375,895,697 34,299,819 5,261,328,299 3,626,168 5,264,954,467 -0.3% -1.6% 0.6% 10.6% -0.7% 1.0% -0.7% 1,056,886 409,890 2.9% 5.2% 12,397,662 4,470,906 12,257,601 4,565,270 1.1% -2.1% 488,962,338 4.9% 5,450,449,100 5,520,345,025 -1.3% -3.0% 0.5% 52,373,214 168,699 2,894 18,992 663 191,248 1.7% 0.7% 164,945 2,938 18,569 653 187,105 ________________________________________________________________________________ Master Page # 67 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 BOARD RECAP Electric System Fiscal Year to Date * * * * * * * * * * * * * * * * * FYTD 2018 ACTUALS FYTD 2019 ACTUALS FYTD 2019 PLAN VARIANCE % (260,792,769) (42,397,969) (138,185,406) (24,189,589) (19,819,354) (18,021,670) (4,777,392) (2,718,184) (6,213,716) (2,307,999) (329,330) (9,742,158) (1,597,182) (1,165,269) (15,951,590) (2,634,346) (261,768,248) (42,286,445) (140,764,231) (26,970,670) (18,538,860) (17,623,591) (5,111,686) (2,715,496) (9,120,168) (2,412,762) 179,531 (12,588,379) (1,656,716) (1,939,794) (25,913,925) (2,896,725) (261,308,619) (40,673,602) (137,849,494) (29,893,850) (21,184,104) (18,166,174) (4,731,282) (2,483,328) (6,536,220) (2,185,348) (425,000) (12,597,635) (1,633,256) (1,251,018) (22,855,000) (1,542,970) (459,629) (1,612,843) (2,914,737) 2,923,180 2,645,245 542,583 (380,404) (232,167) (2,583,948) (227,414) 604,531 9,256 (23,460) (688,776) (3,058,925) (1,353,755) 0.18% 3.97% 2.11% -9.78% -12.49% -2.99% 8.04% 9.35% 39.53% 10.41% -142.24% -0.07% 1.44% 55.06% 13.38% 0.00% 87.74% Total Revenues (Credit) (550,843,923) (572,128,163) (565,316,901) (6,811,262) 1.20% Sales Revenues (Credit) (508,184,150) (513,063,729) (513,807,125) * Purchased Commodity (10) 424,966,671 429,473,972 Gross Margin Gross Margin % (83,217,479) 16.38% 23,150,510 3,151,342 923,828 736,550 340,525 18,788 6,935,243 298,478 791,195 532,463 2,158,098 617,042 686,403 397,561 318,135 89,107 122,230 764,944 47,321 (54) 8,929 2,307,221 * * * * * * * * * * * * * * * * * * * * * * * * Residential Sales (80) Small Commercial Sales (81) Medium Commercial Sales (82) Sales Large Commercial (83) Sales Small Industrial (84) Sales Large Industrial (85) Hydrant/Lighting Sales (86) Forfeited Discounts (87) Aid-To-Construction (88) Connection/Tap/Fees (89) Interest Income (90) Rental Income (91) Collection/Reconnect Fees (92) Reimbursements (94) Warrant Proceeds (95) Other Sales (96) Miscellaneous Revenue (99) DRAFT September 2019 Payroll - Straight Time (01) Payroll - Overtime (02) Small Tool&Equipment (03) Postage (04) Education & Training (05) Equipment Maintenance (06) Outside Services (07) Legal Fees (08) Purchased Propane (11) Other Utilities (12) Rentals (13) Materials: Non-Stock (14) Office Supply & Expense (15) Public Information (16) Uncollectible Accounts (17) Trade/Membership Dues (18) Employee Meals (19) Injuries & Damages (20) Fuel (22) Total Quality Management (23) Business Travel (24) Cash Overages & Shortages (29) Board Expenses (30) Health Insurance (31) - OPEB 743,396 -0.14% 424,318,350 5,155,622 1.22% (83,589,758) 16.29% (89,488,775) 17.42% 5,899,018 -6.59% 24,052,280 3,749,449 1,302,435 730,785 431,937 27,686 10,939,137 182,825 850,290 643,151 2,434,074 655,690 696,087 269,588 311,330 87,906 115,664 707,766 51,871 12 10,794 2,279,188 26,445,020 2,853,860 1,361,273 757,063 492,780 36,681 10,497,394 365,865 717,215 602,647 1,158,976 541,457 663,747 288,881 333,512 115,901 5,232 690,968 69,002 864 11,542 - (2,392,740) -9.05% 895,590 31.38% (58,839) -4.32% (26,279) -3.47% (60,843) -12.35% (8,995) -24.52% 441,742 4.21% (183,040) -50.03% 0.00% 133,075 18.55% 40,504 6.72% 1,275,098 110.02% 114,233 21.10% 32,340 4.87% (19,293) -6.68% (22,182) -6.65% (27,995) -24.15% 110,432 2110.71% 16,798 2.43% 0.00% (17,131) -24.83% (852) -98.61% (748) -6.48% 2,279,188 0.00% Page 1 of 2 ________________________________________________________________________________ Master Page # 68 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 BOARD RECAP Electric System Fiscal Year to Date DRAFT September 2019 FYTD 2018 ACTUALS FYTD 2019 ACTUALS (23,433) 4,368,606 2,070,402 3,434 283,040 4,234,702 1,975,514 11,097,956 2,905,661 456,479 561,799 1,849,931 (131,263) 4,559,410 2,214,751 2,929 104,395 3,794,829 2,143,187 10,966,677 2,701,746 385,566 542,384 1,949,748 6,591,284 2,212,465 179,377 4,496,195 2,235,700 12,035,623 3,911,725 479,266 1,895,917 (131,263) (2,031,874) 2,286 2,929 (74,982) (701,366) (92,513) (1,068,946) (1,209,979) (93,700) 542,384 53,832 0.00% -30.83% 0.10% 0.00% -41.80% -15.60% -4.14% -8.88% -30.93% -19.55% 0.00% 2.84% Total Expenses (Debit) less Purchased Commodity 74,179,950 79,764,307 82,047,434 (2,283,127) -2.78% Total Expenses (Debit) with Purchased Commodity 499,146,621 509,238,278 506,365,784 2,872,495 0.57% (4,245,501) 8,996,620 (2,527,020) (200,000) 5,494 (1,528,745) (63,000) (878,237) (478,983) 942,671 * * * * * * * * * * * * Health Insurance (31) - retiree Health Insurance (31) - active FICA Taxes - Employers (32) Unemployment Compensation (33) Workers Compensation Ins (34) Employers Pension Expense (35) Other Employee Benefits (36) Tax Equivalent (37) Debt Service Expense (38) Insurance (39) Interest Expense - Customer Deposits Software/Hardware Maintenance (100) FYTD 2019 PLAN Materials - Operation & Maintenance (50) Materials - New Construction (51) Materials - Renew & Replacement (52) Warrant Principal (63) Land (70) Office Furniture & Equipment (71) Tools & Work Equipment (72) Transportation Equipment (73) Communication Equipment (74) Computer Equipment (75) Metering Equipment (76) Transformers (77) 1,108,353 43,630,006 1,892,606 2,160,833 69,396 82,409 123,382 1,519,887 (514) 242,276 472,556 3,017,905 898,499 48,032,193 1,298,980 1,865,000 140,494 1,335,162 888,348 782,017 3,242,671 5,144,000 39,035,573 3,826,000 1,865,000 200,000 135,000 2,863,907 63,000 1,766,585 1,261,000 2,300,000 Total Capital Expenditures (Debit) 54,319,096 58,483,364 58,460,065 2,621,794 (4,406,520) Modified Cash Flow - (gain)/loss Total Expenditures (Debit) less Purchased Commodity 128,499,046 138,247,670 (491,052) 140,507,499 VARIANCE % -82.53% 23.05% -66.05% 0.00% -100.00% 0.00% 4.07% -53.38% -100.00% -49.71% -37.98% 40.99% 23,299 0.04% (3,915,468) 797.36% (2,259,828) -1.61% Page 2 of 2 ________________________________________________________________________________ Master Page # 69 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 MEMORANDUM TO: Electric Board FROM: Mike Counts PE, Vice President of Operations DATE: October 14, 2019 SUBJECT: Electric Operational Monthly Report – September 2019 Electric Operations Transmission crews worked on the Blue Origin project. Crews installed 4,000’ of 795 conductor & 2 new 46kV gang operated switches. Also, all poles have been pulled on Martin Road. We continue to assist the fiber project in the Triana hut area. Contract crews continue to assist us with performing line construction/maintenance/work order type work while our crews assist with fiber installation. These contract crews are performing well. Underground crews continue to work on the following projects: Madison Sub feeder, manhole downtown, and the Blue Origin project. Substation crews completed maintenance items at Stringfield, Buckeye and Huntsville Primary Substations. Crews switched out Gurley Substation for TVA and completed repairs at Walnut Substation. The new transformers for the new 431 Substation in Owens Cross Roads were moved and set in place and the new control building was delivered. The mobile Sub was placed at Huntsville Primary in preparation for TVA’s planned outage. Crews began wiring & equipment checks at the new Madison Substation. The make ready contractor for fiber installation is working in the Jetport hut area. Operations personnel continue to monitor the work performance & project status, verify invoicing, and track cumulative totals of units installed, removed, & transferred during execution of the make ready contract. Meter Shop personnel worked with the AMI team and the MIV to resolve issues & repair considerations. Assisted two customers with a generator interconnect issues. Completed Kohler’s new service and submitted files to TVA. Operations Engineers performed voltage reduction six times last month to support our load reduction effort. There was no request from TVA to do voltage reduction in September. Peak was 1,087,287 kW on September 13th at 3:00 P.M. and the temperature was 100 degrees. We estimated that the peak was reduced by approximately 36 MW and that equates to a savings of $402,072.95 on our power bill to TVA. We had 5,382 trouble calls, 171 breaker operations, and 21 breaker lockouts this month. Seven were caused by equipment failures, 3 were caused by vehicle damage, 6 were caused by storms, 1 was caused by a tree, 2 were caused by animals, and 2 were caused by construction. The tree trimming and R.O.W. 486 trimmed trees, removed 143 trees, made 5 SWDA dumps and 8 loads were given to property owners. The Street Light section completed 6 work orders, installed 33 new street lights, worked 410 requests for repairs, repaired 196 fixtures, replaced 634 photocells and 634 bulbs, repaired 16 bad cables, and there were 273 repairs made this month to interstate lights. ________________________________________________________________________________ Master Page # 70 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Fiber Operations HU Fiber crews continued testing, installed bulkheads, replaced MSTs, and repaired splicing as necessary. OLTS testing was performed in Jetport A-Route and B-Route and Triana E-Route, F-Route, and J-Route. This included retesting after repair of identified deficiencies. Crews worked a total of 6 trouble tickets this month, all of which required overtime. Fiber Project: Bear maintained their overhead and underground crew counts and their production remained higher this month. Huntsville Utilities Gas personnel continued drilling rock in Triana and Jetport this month. The underground crews installing conduit in Jetport routes continued to make good production. Bear turned over Jetport A route this month, but continues failing to turn over routes by scheduled dates provided to HU. HU crews completed and turned over the installation of all the Triana J Route. Crews began testing and splicing in Jetport A/B routes along with Triana E/F routes to assist Bear in turning over those routes. HU crews installed ~10,700’ of strand, pulled ~27,500’ of fiber, and installed MSTs in Triana J-route. Crews also performed splicing for DF in Triana E and F and testing in Jetport A and B this month. The Fiber Department continues to support the fiber build with the coordination of all splicing and testing, inspector supervision, as-built management and route design. TGBNS continues monitoring and inspecting plant as it is being built by Bear. We provide corrective action reports for deficiencies found in the field and repairs must be completed before invoicing is approved. Bear has continued to repair gigs for final acceptance in Farley, 911, Triana, and Jetport as they have manpower available. Fiber Department personnel completed the installation and testing of a fiber circuit into Hudson Alpha this month. They also installed fiber to bring Centurylink into the Jetport Hut. Fiber Engineering personnel were in the field with Fiber Operations and Bear crews this month. Along with volunteers from Gas Operations and Water Operations, Engineering personnel performed quality assurance and repairs as necessary to help increase productivity of the splicing crews in an attempt to meet the requirements for the October 27th deadline to Google. Mike Counts Mike Counts, PE Vice President, Operations ________________________________________________________________________________ Master Page # 71 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 ELECTRIC OPERATIONS STATISTICS SEPTEMBER 2019 NEW CONSTRUCTION SEPTEMBER AUGUST 0 250 250 10,106 16,647 0 0 0 8,880 11,354 Breaker Operations 171 103 TEMPERATURE DEVIATION FROM NORM (°) COOLING DEGREE DAYS HEATING DEGREE DAYS 6.9 199 -13 -0.2 0 0 PRECIPITATION DEVIATION FROM NORM (") -3.45 -0.86 Transmission Three-Phase Overhead 12kV Single-Phase Overhead 12kV Three-Phase Underground 12kV Single-Phase Underground 12kV ENGINEERING ________________________________________________________________________________ Master Page # 72 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 SEPTEMBER SYSTEM LOAD PEAK 09/13 (1,087,287 kW) @3:00 P.M. @ 100° 1200000 0.8 0.7 1000000 0.6 800000 0.5 600000 0.4 0.3 400000 0.2 200000 0.1 0 0 Daily Peak Average Load Load Factor ________________________________________________________________________________ Master Page # 73 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES SYSTEM PEAKS WITH 12 MONTH ROLLING AVERAGE 1400 1200 1000 MW 800 600 400 200 0 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Monthly Peaks Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 12 Month Rolling Average ________________________________________________________________________________ Master Page # 74 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES FOUR YEAR MONTHLY AVERAGE PEAK 1270 MW 1062 851 Oct 902 981 993 1056 1101 1093 June July Aug 1023 939 783 Nov Dec Jan Feb Mar Apr May Sep ________________________________________________________________________________ Master Page # 75 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 HUNTSVILLE UTILITIES SYSTEM PEAKS 1400 1200 1091 1000 1,116 1,076 1,073 1,109 955 1,000 1,157 1,087 1,036 894 804 MW 800 600 400 200 0 Oct Nov Dec Jan Feb FY19 Mar Apr May June July Aug 4 Year Monthly Average Peak ________________________________________________________________________________ Master Page # 76 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Sep Electric Trouble Calls Monthly Averages by Fiscal Year 1400 1200 1172 1068 1000 995 994 891 873 844 800 796 768 735 729 600 511 400 200 0 Regular Time Overtime 2016 10/14/2019 2017 2018 Weekend/Holiday Overtime 2019 ________________________________________________________________________________ Master Page # 77 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Electric Department Monthly Trouble Calls FISCAL YEAR 2019 Number of Calls Received by Time Received Month/Year Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Monthly Avg. RT Total 660 680 833 549 739 815 689 805 928 94 840 1581 768 OT M-F 760 633 747 766 1432 616 643 832 2044 748 1737 3111 1172 OT Wkend 253 589 1084 505 521 1210 433 495 1117 1367 867 683 760 OT Hol 0 105 56 24 57 0 67 31 0 30 0 59 36 OT Total 1013 1327 1887 1295 2010 1826 1143 1358 3161 2145 2604 3853 1969 Month/Year Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Monthly Avg. Number of Calls Received by Time Received RT OT OT OT OT Total M-F Wkend Hol Total 626 636 958 0 1594 816 746 1033 130 1909 599 523 538 5 1066 979 580 629 890 2099 1317 424 295 0 719 416 769 652 26 1447 2423 2314 1873 0 4187 887 780 894 51 1725 2052 1551 344 0 1895 949 618 421 47 1086 969 1686 351 0 2037 788 1302 977 12 2291 1068 994 747 97 1838 % of Calls Received by Time Received Total 1673 2007 2720 1844 2749 2641 1832 2163 4089 2239 3444 5434 2736 % OT Calls 61% 66% 69% 70% 73% 69% 62% 63% 77% 96% 76% 71% 72% % M-F % WkEnd Calls Calls 45% 15% 32% 29% 27% 40% 42% 27% 52% 19% 23% 46% 35% 24% 38% 23% 50% 27% 33% 61% 50% 25% 57% 13% 43% 28% % Hol Calls 0% 5% 2% 1% 2% 0% 4% 1% 0% 1% 0% 1% 1% Tap Ups OT 68 69 63 83 99 76 95 103 88 98 99 90 Total 94 90 78 57 70 98 73 123 59 132 129 124 FISCAL YEAR 2018 Total 2220 2725 1665 3078 2036 1863 6610 2612 3947 2035 3006 3079 2906 % of Calls Received by Time Received % OT % M-F % WkEnd % Hol Calls Calls Calls Calls 72% 29% 43% 0% 70% 27% 38% 5% 64% 31% 32% 0% 68% 19% 20% 29% 35% 21% 14% 0% 78% 41% 35% 1% 63% 35% 28% 0% 66% 30% 34% 2% 48% 39% 9% 0% 53% 30% 21% 2% 68% 56% 12% 0% 74% 42% 32% 0% 63% 34% 26% 3% Tap Ups OT 45 24 56 48 32 59 85 83 54 114 108 90 Total 85 74 92 75 57 92 166 114 143 88 81 66 FISCAL YEAR 2017 Number of Calls Received by Time Received Month/Year Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Monthly Avg. RT Total 619 1104 627 515 654 802 737 921 2052 1065 758 619 873 OT M-F 396 1568 582 636 438 1219 456 1261 1551 894 1297 396 891 OT Wkend 595 255 533 999 561 276 936 5540 334 712 239 595 965 OT Hol 0 76 19 80 0 0 16 62 62 55 0 0 31 OT Total 991 1899 1134 1715 999 1495 1408 6863 1947 1661 1536 991 1887 % of Calls Received by Time Received Total 1610 3003 1761 2230 1653 2297 2145 7784 3999 2726 2294 1610 2759 % OT Calls 62% 63% 64% 77% 60% 65% 66% 88% 49% 61% 67% 62% 65% % M-F % WkEnd Calls Calls 25% 37% 52% 8% 33% 30% 29% 45% 26% 34% 53% 12% 21% 44% 16% 71% 39% 8% 33% 26% 57% 10% 25% 37% 34% 30% % Hol Calls 0% 3% 1% 4% 0% 0% 1% 1% 2% 2% 0% 0% 1% Tap Ups OT 46 39 45 45 32 40 39 75 54 63 57 46 48.4 Total 81 73 95 102 68 74 69 146 143 100 93 81 94 FISCAL YEAR 2016 Number of Calls Received by Time Received Month/Year Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Monthly Avg. RT Total 525 931 673 1070 660 460 679 755 922 774 757 617 735 OT M-F 446 648 374 284 361 510 441 1049 1721 686 1712 510 729 OT Wkend 304 400 231 192 148 193 445 264 1297 971 900 348 474 OT Hol 0 36 190 42 0 25 0 16 0 118 0 12 37 OT Total 750 1084 795 518 509 728 886 1329 3018 1775 2612 870 1240 % of Calls Received by Time Received Total 1275 2015 1468 1588 1169 1188 1565 2084 3940 2549 3369 1487 1975 % OT Calls 59% 54% 54% 33% 44% 61% 57% 64% 77% 70% 78% 59% 59% % M-F % WkEnd Calls Calls 35% 24% 32% 20% 25% 16% 18% 12% 31% 13% 43% 16% 28% 28% 50% 13% 44% 33% 27% 38% 51% 27% 34% 23% 35% 22% % Hol Calls 0% 2% 13% 3% 0% 2% 0% 1% 0% 5% 0% 1% 2% Tap Ups OT 55 64 24 44 45 35 36 40 44 41 56 41 43.8 Total 79 94 57 75 86 67 80 80 110 100 112 93 86 ________________________________________________________________________________ Master Page # 78 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Engineering Monthly Report September 2019 GENERAL SUMMARY:     A total of $ 1,114,307.42 in ATC payments was posted this month $714,796.42 for Electric, $332,111.00 for Water, $67,400.00 for Gas) There are 222 residential projects, 406 commercial projects, and 21 road projects in progress 6,061 locate tickets were completed (289/day). 134 new gas service line requests were received this month PERSONNEL UPDATE: Engineering Services: OT Report Engineering Services:  Engineering Services employees worked 253 overtime hours during the two pay periods ending in September (pay periods ending 09/06/2019 and 09/20/2019). Overtime breakdown:  8 hours assisting with Locates  245 hours working on Engineering Projects  0 hours of On-Call time Engineering:  Engineering Planning employees worked 15.5 overtime hours during the two pay periods ending in September (pay periods ending 09/06/2019 and 09/20/2019). Overtime breakdown:  15.5 hours associated with the Greenbrier area gas and water improvements (inspection).  Engineering on boarded a new Electrical Engineer, Anyama Tettey, and a new co-op student, Anthony Rojas. Mapping & Locates:  Locates employees worked 99 overtime hours during the two pay periods ending in September (pay periods ending 09/06/2019 and 09/20/2019). This is down from 462.5 hours last month (which was high due to underground fiber construction in Jet Port). Overtime breakdown:  99 hours working on Locate tickets and emergency requests  Average 12.375 overtime hours per Locator (8 Locators)  Average 3.09 overtime hours per locator per week  23 hours of On-Call time Meter Technology  No personnel update this month. CHAMBER OF COMMERCE PROJECTS:  No new updates this month from the Chamber PROJECT HIGHLIGHTS: Huntsville Gas Cast Iron Replacement Project  To date, Moore and Wallace has installed 28,236 feet of 2” PE pipe, 6,537 feet of 4” PE pipe and renewed 359 service lines. Work continues along Drake Avenue in some rocky areas. Blue Origin (Blue Engines)  HU is building a substation to support the proposed electrical load. TVA is requiring a primary meter as they will read the meter due to the customer load being in excess of 5MW. (Projected peak of 17MW). Permanent service should be in place by March 2020.  The COH has requested a portion of this electric transmission be installed UG in the area of existing and proposed residential houses. This section will temporarily be constructed OH due to the quick schedule and costs involved. The COH has obtained an agreed OH route through the Blue Origin site from the developer. ________________________________________________________________________________ Master Page # 79 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019     HU crews have completed the installation of the distribution and transmission lines. The temporary power design is complete and is currently being installed by HU Operations. The COH has paid the Water ATC in the amount of $40,240 as of 9/16/19. This amount included the installation of a 10” master meter and a 3” Irrigation meter on-site both installed by HU crews. Both water meters have been installed by HU Operations; the irrigation meter testing is still underway. Constellation Project Downtown  HU met with the COH and the developer to discuss utilities.  Utility designs are currently under review.  The developer is working through electric meter room design requirements with the meter shop. Crystal Creek Phase 1 @ Mountain Preserve (Enfinger Development near Wilson Cove/Cherry Tree)  Mr. Miller is working with Sam Givhan/Wilmer & Lee, the COH attorney, on the title work for these easements.  HU is working with Jeff Enfinger, his engineer, and the COH to ensure they can assist in a path from the Wilson Cove development to this proposed development for water and gas that will not involve any County rights-of-way, whether prescriptive or not. The COH understands the HU position and is working with the sewer extension required to assist with the necessary easements. HU has supplied the offsite alignment to the COH for easement acquisition. The COH is reporting that this is going smoothly and nearing completion at this time.  Enfinger has obtained easements from the property owner for the future phases of Wilson Cove and submitted those to HU for design and the COH for recording.  The offsite water main extension work order and estimate has been completed and discussions are taking place with Enfinger on this piece of the project.  The onsite work order has also been designed and estimated.  The electric design is in progress. Mid-City (Old Madison Square Mall Site, TopGolf site, future Amphitheater site, Dave & Busters)  MidCity Phase 2A water and electric drawings have been submitted to the COH to be included in their bid packages.  HU is working closely with the COH, multiple developers, engineers, and landscape architects on optimal locations for utilities and fixtures in this very densely, continuously changing, downtown like development. HU attended several meetings to discuss different portions of this development and the best way to help meet their needs.  The COH has requested a great deal of assistance from HU in an effort to help this project be successful and HU is doing everything possible to assist.  There are numerous work orders required for the multiple buildings being constructed including: REI, Dave & Busters, The Pavilion, Aloft Hotel, MidCity Apartments, Highpoint, Building 7 Retail, Pies & Pints, COH roadway infrastructure projects, private alleyway infrastructure projects by the developer, parking garages, parks, etc. Limestone County Water Service Area Transition  The transition was successfully made on July 2  HU has been monitoring pressures in various areas since the transition with pressure recorders to ensure there are no unknown issues and to calibrate this new area of the water model  HU has been meeting with GE Aviation and a developer near Endeavor Way to discuss fire flow and pressure needs that they are currently requesting. HU has provided information to these customers and feels that these issues may now be resolved at this time, pending confirmation from the engineers for the Endeavor Way building at the time of this update.  The water sales agreements are currently being reviewed by LCWSA and HU and will likely be combined into one agreement with a common rate. Legal is currently exploring this agreement. ________________________________________________________________________________ Master Page # 80 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Mazda-Toyota and Greenbrier Area Improvements      Description: Expand gas service in the Greenbrier area to serve the Mazda-Toyota Manufacturing US (MTMUS) plant and associated vendors and commercial development. Additionally, provide water service to MTMUS plant complex. Gas construction involves installation of a 12-inch welded steel gas main inside the MTMUS site and along Greenbrier Parkway and Old Highway 20, as well as an extension of an 8” PE main to tie in to the system and provide the initial heating load. Water construction involves installation of a 12-inch ductile iron water main on the plant site. A 16-inch ductile iron water main is planned along Greenbrier Parkway. Phase 1 – On-site and Greenbrier Road o On site steel main construction is complete; PE main will be extended along Greenbrier Road and tied in to supply low pressure gas for the heating load by November 2019. o Construction Contractor has installed and successfully pressured tested all 12” steel gas main. Additionally, contractor has installed, pressure tested, disinfected and placed in service all 12” ductile Iron water main. o Contractor has installed 3,280 feet or 51% of 8 inch PE gas main. o Received Limestone County Engineer approval for PE gas main installation on Greenbrier Road. o Submitted signed agreement for gas main under Norfolk Southern existing and proposed tracks on Greenbrier Road. Waiting on fully executed agreement. Phase 2A (Greenbrier Parkway) o Conducted 90% design review on Phase 2A on August 8, 2019. Provided comments on plans and specifications. Received, reviewed and coordination with Norfolk Southern on agreement for crossing Norfolk Southern track on Greenbrier Parkway. o Design will be completed and begin bidding in October 2019. Phase 2B (Old Highway 20) o Received 90% plans and specifications. Received approval from Norfolk Southern for gas main crossing railroad tracks on Old Highway 20. S&ME completed work on environment clearances and submitted permit documents to USACE. Began coordination with COH and property owners for required easements (2 permanent easements and one construction easement). o Finalize drawings & specifications and begin bidding when agreements on easements and assurances on wetland permit. Phase 3: New Gate Station on Greenbrier Parkway o Begin process of selection engineering firm to design the gate station. o Coordinate with COH on property for gate station. o Develop more detailed plans after gas demands are finalized Vuteq Huntsville – MTMUS Offsite Supplier – Greenbrier Road & Greenbrier Parkway – Limestone County  HU met with the general contractor and engineers for this approx. 330,000 sq. ft. proposed building  This will be a new water and gas customer served from Greenbrier Road. We are currently waiting on digital CADD files and loads to prepare the needed ATC estimates and designs.  Water and gas service available at the site currently  Preliminary schedule is water & gas services needed by April 2020 Meter Technology/AMI Summary:  There were 6,570 electric meters deployed in the month of September. They were installed in the areas surrounding, Jeff Rd, Hwy 53, Slaughter Rd, University Dr, Henderson Rd, and Holmes Ave.  There are presently 57,606 total meters being billed from AMI readings (242 water, 2 gas, 57,362 electric). Approximately 230 non-billing, gas modules remain deployed to further test gas readings. We now have a total of 74 opt-out customers.  Gas deployments have been delayed until mid-fiscal year 2020 due to budgetary concerns. Landis and Gyr has notified us of a delay with their water solution. This will hinder water deployments. Fiber Project Update: Update on the Fiber Network Build Progress:  Huntsville Utilities is contractually obligated to reach 95,000 households pass (HHP) by October 18, 2019. ________________________________________________________________________________ Master Page # 81 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019  As of the end of September, we have 89,569 HHP, and projected turnovers total to over 95,000 by the October 18. Work is in progress in the area of downtown and around downtown as well as southwest Huntsville and around the edge of the City of Madison.  Huntsville Utilities will continue to build out within the City of Huntsville to reach 105,000 HHP sometime in the spring of 2020;  The most recent monthly invoice to Google was $471,860 (up from $456,071 last month); this will continue to increase to approximately $590,000 per month.  Overall at final build Google will be providing 55% ($7,080,000 annually) of the total annual revenue counted toward the fiber project, with the City of Huntsville at 20% (2,496,000 annually offset to PILOT) and contributions from our operating departments at 15% ($1,800,000 annually) from electric, 7% ($840,000 annually) from water, and 3% ($360,000 annually) from gas. Other fiber related activities:  Continue processing ALDOT permits as needed to support the fiber network build.  Negotiating colocation lease and various dark fiber leases SAFETY: No Required Safety meeting for this month. ENGINEERING DEPARTMENT SUMMARY: ELECTRIC CAPITAL BUDGET PROJECTS: Blue Origin  Substation and distribution  Breaker and regulator manufacture drawings have been approved.  Poles have all been set for the 46 kV line. Wire pulling has begun.  Site plan has been received and should be out for bid first week of October. Old 431 New Distribution Substation (Category 51-5)  Substation  New Hope Telephone has marked their cable. We will move it. We’ll work on a new R/W agreement with New Hope Telephone. Construction began July 8.  BESCO has begun construction. Transformers and control building have been set. Steel is going up.  Projected completion date: November 2019  Transformer – purchased. Stored at Big Cove Substation.  Distribution lines – FY19 (Category 51-6)  Phase 1 plans are complete. Waiting on conductor design information. Madison New Distribution Substation (Category 51-12)  Substation  Substation is essentially complete. Inspection and commissioning will begin once the feeder and exit circuits are complete.  Transformer – on the pad and ready for service.  Distribution lines – FY19. Underground exit circuits – 90% complete.  Transmission line re-design complete. ________________________________________________________________________________ Master Page # 82 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Redstone Gateway (Category 51-82)   Substation  Drilled pier foundations for the 12 kV have been completed. 12 kV breaker foundations done. Ground grid work is underway.  Fence work has not started.  Projected completion date: fall 2019. Distribution lines – FY19  Design is underway. Vestavia – add transformer (Category 51-10)  This project will not proceed as load growth has not occurred. These funds will go towards the new Capshaw Road Distribution Substation. Capshaw New Distribution Substation  Substation  Geotechnical report has been received. Site plan is due soon.  Projected completion date: late spring 2020.  Transformer – purchased. Stored at Chase.  Distribution lines  Working with City on additional easement for distribution circuit to feed Clift Farms. Town Madison New Distribution Substation (Category 51-13,14)  Substation  Steel is up.  Projected completion date: December 2019  Transformer – purchased. Stored at Jetport Substation.  Distribution lines – (Category 51-15)  Design is underway. Vintage Substation (Category 52-10)  This project will not proceed. These funds will go towards adding a second transformer at Hampton Cove. Hampton Cove Substation (Category 52-10)  Completed and in service. Wah Chang Substation Transformer (Category 52-15)  Transformer delivered. Raw Water Substation Transformer (FY2018, Category 52-14)  Completed and in service. Southeast Water Treatment Plant Substation (approved on S1W-GWTP)  Completed and in service. County Line 46kv line  This project has been deferred due to right-of-way issues. ________________________________________________________________________________ Master Page # 83 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 ROAD PROJECTS Martin Road (Wall Triana to Old Jim Williams) (Category 52-8)  Received set of plans. Under review to start layout and design. Church St. Phase 1 (Category 52-9)  Relocations are complete. Waiting on other attachers to relocate. Poles will be removed once the other attachers relocate. Zierdt Rd (Category 52-10)  Relocations are complete. Waiting on other attachers to relocate. Poles will be removed once the other attachers relocate. Martin Rd Zierdt to Old Jim Williams (Category 52-8, carryover)  All poles have been pulled. Need to relocate one pole that was set to close to the road. Mastin Lake & Parkway Relocation I (Category 52-13)  Meeting with Electric and Fiber Operations resulted in an alternate solution to some of the issues in getting 46 kV and 12 kV lines moved. Engineering is reviewing this new option. Will be completing design work in next couple of weeks. We have several corners to turn where there is little if any space for standard guy and anchor designs. Working on easements.  Loading drawings into Bentley & SAP has started.  Last update is 3rd calendar quarter for a utilities contract letting, with road contract not until 2022.  Coordinating with owner of the old Gander Mountain Building about getting an easement. If they agree, then we will need an additional easement within the parcel east of the Old Gander Mountain parcel. Northern Bypass (Category 52-14)  Proposed relocation layouts are completed.  Requesting an updated schedule from ALDOT on their bid opening dates.  Last update on scheduling that it has changed with no definitive schedule yet.  COH is going to 100% fund project, with no ALDOT support. This changes a good many items including schedules, who is paying for outside engineering support, and what will be reimbursed. OTHER ACTIVITIES Specifications/Materials:  Met with Cree on their LED offerings.  Met with Landis & Gyr on their Distribution Automation offerings. Distribution:    Winchester Rd. Phase 2- no activity. Dan Tibbs Road – Work was completed by VOLT this week. Westclox Distribution – Continued working on work order to reconfigure feeders. Transmission:   46 kV model in ETAP is complete. Need to finish transformer data. Oakwood University relocation. Waiting on the school. Coming up with a plan to temporarily feed existing services so old line can be taken down. Substations:   Pole and switch installed at Engelhard Substation. Waiting for a planned outage to finish the work in the station. No change. Need to do wiring for transformer and switcher status points at Thornton. No progress due to crew priorities. ________________________________________________________________________________ Master Page # 84 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019   Raw Water Substation - new fence to be done in FY 20 in conjunction with the Raw Water Pumps Station rehabilitation. Wiring plan is being done for 161 breaker replacement at Huntsville Primary substation. Distributed Generation:  No activity this month. Fiber:  Worked on permits. Mapping:  No activity this month. RFI, EMF, PCB and Environmental:  Retrieved EMF data in the field and spoke with the customer at 3000 Basswood. Power Quality:   Retrieved EMF data in the field and spoke with the customer at 105 Soybean. Retrieved EMF data in the field at 123 Ware. Miscellaneous:   Attended the Bright Lights and Dark Sky Committee meeting. Attended the OMS Group Meeting. GAS ENGINEERING GAS CAPITAL BUDGET PROJECTS: Green Mountain Extension: (Category 51-3) $165,000  Description: Install approximately 2,500 lf of 6” PE gas main from Bailey Cove Road to Greentree Trail in a joint trench with water.  Status: Not started.  Plans: Proceed with Green Mountain water main and booster pump station.  Schedule: Coincide with water main installation. Water project focused on property acquisition. Providence Main & Biltmore Relocation (Engineering): (Category 52-2) $150,000  Description: Relocate an existing high-pressure 18" welded steel main currently adjacent to heavily developed area including homes, apartments, and businesses in multi-story buildings.  Status: Constantine provided final Technical Memorandum (Design Report) on April 18, 2019  Plans:  Schedule: Scheduled as FY22 project in working FY20 capital budget. Zierdt Road Relocates (Madison Blvd to Martin Road) (Carryover): (FY2018, 52-2)   Description: Reimbursable ALDOT project to identify and resolve conflicts between existing gas mains and drainage structures required for the widening of Zierdt Road. Reimbursement agreement with City of Huntsville in amount of $118K. Status: ________________________________________________________________________________ Master Page # 85 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019   Drainage conflict with 18” gas main at the intersection of Zierdt Road and Madison Blvd. has been resolved through redesign of drainage and rock shield installation.  Currently identified 3 conflicts with 8” PE mains along Zierdt Road.  HU Gas crew relocation of approximately 600 lf of 4” PE gas main in the NE corner of the intersection of Shelton Road and Madison Blvd has been completed with the old main abandoned. Plans:   Remaining conflicts handled during construction by Gas Department crews. Schedule: Conflict resolution will be in conjunction with the road project. Memorial Parkway Relocates (Mastin Lake Overpass): (Category 52-3)   Description: Reimbursable road project to relocate existing gas mains to clear way for the construction of an interchange at Mastin Lake and Memorial Parkway by ALDOT. Relocation will be performed by HU contractor. Reimbursed by ALDOT at 100%, no betterment planned. Budget amount is $350K. Updated Cost Estimate is $1.9M. Status:  Received ALDOT approval for design. Conducted design kick-off meeting on July 22, 2019. ALDOT is planning a clearing and grubbing project ahead of the roadway project. Utilities will be relocated immediately after the clearing and grubbing.  Had 60% design review with Barge and Welti Engineers. No changes to the gas plans were made.  Plans: Have Final Design meeting in October.  Schedule: Externally Scheduled: Gas relocation dependent on ALDOT ROW acquisition. Clearing and grubbing project is scheduled to begin January/February 2020. Utility Authorization currently planned January 2020. Northern Bypass Relocates (Pulaski Pike to Memorial Parkway): (Category 52-4)   Description: Reimbursable road project to relocate approximately 15,000 lf of 14” welded steel to clear way for the construction of the Northern Bypass by ALDOT. Relocation will be performed by HU contractor. Reimbursed by ALDOT at 100%, no betterment planned. Budget amount is $1,950K. Updated Cost Estimate is $3.15M. Status: Submitted Utility Consultant Agreement to ALDOT for concurrence. This project has been changed to a 100% City of Huntsville funded project. Discussions are ongoing between the City of Huntsville and ALDOT regarding utility reimbursement. Began researching potential areas that the gas main may have been installed in an easement. Any areas that the gas main was installed in an easement that require relocation should be reimbursable by the entity requesting relocation.  Plans: Continue to monitor the discussions between the City of Huntsville and ALDOT regarding utility reimbursement  Schedule: Externally Scheduled: Gas relocation dependent on ALDOT ROW acquisition. Martin Road Relocates (Old Jim Williams to Laracy): (Category 52-5)  Description: City of Huntsville reimbursable road project to relocate approximately 6,000 lf of 8” PE to clear way for the widening of Martin Road by the City of Huntsville. Budget amount is $300K.  Status: Waiting for project authorization. COH has project scheduled for Summer 2019, ALDOT has project scheduled for FY 2023.  Plans: Continued coordination with ALDOT and City of Huntsville.  Schedule: Externally Scheduled: Coordinating with ALDOT and City of Huntsville on project authorization. ________________________________________________________________________________ Master Page # 86 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Misc Relocations: Wayne Road Relocation: (Category 52-6)  Description: County road and intersection improvements frequently are not planned far enough in advance for proper budgeting.  Status: Wayne Road: Identified locations on potential conflicts and developed approach on resolution. Madison County open bids for road project on March 1, 2019. Madison County coordinating funding with COH.  Plans: Wayne Road: Relocations, if required, performed during road widening project.  Schedule: schedule. Wayne Road: Externally Scheduled: Dependent on Madison County bid and construction Misc Relocations: Cecil Ashburn Relocation: (Category 52-6)  Description: Relocate 4” Welded Steel and 6” PE Gas main related to Cecil Ashburn Road project.  Status: Conflicts found near intersection with Donegal and at the intersection with Old Big Cove Road. HU crews have adjusted valves near the intersection of Avalon and Cecil Ashburn. HU crews installed a temporary bypass at the intersection of Old Big Cove and Cecil Ashburn to allow installation of signal pole and water main. HU crews have relocated approximately 700 ft. of 6” and 300 ft. of 4” gas main along Old Big Cove Road to clear conflict on the east side of Old Big Cove near the intersection with Cecil Ashburn.  Plans: Address conflicts during construction with Gas Department crews.  Schedule: Externally Scheduled. OTHER GAS ENGINEERING PROJECTS: Madison Secondary Station Rebuild: (FY2018, 52-1) - $33,200  Description: Update the existing station that was originally constructed in the 1950’s and will remove and replace redundant and obsolete equipment and move piping underground.  Status: CDG has completed final design, specifications and bid documents.  Plans:  Schedule: Scheduled as FY24 project in working FY20 capital budget. McMullen Cove Regulator and Piping: (FY2018, 51-6) - $200,000  Description: Install regulator station and piping for a second feed to the McMullen Cove subdivision.  Status: Design completed. Easement has been recorded  Plans:  Schedule: Scheduled as FY22 project in working FY20 capital budget. Jeff Rd (Capshaw to Kelly Springs):  Description: Madison County ALDOT project to widen Jeff Road from 3,000 feet south of Capshaw Road to north of the Kelly Springs Road for a distance of approximately 4 miles. Relocation could impact existing 18-inch-high pressure main along Jeff Road. Cost is reimbursable.  Status: o Road widening project is at 30% design stage. o Per the surveyed gas main from Garver, approximately 7,000 linear feet of gas main will be in conflict with road project. There are 4 regulator stations and several test stations that would also need to be moved. o Generated cost estimate for Garver and Madison County. o Anticipated that roadway project is scheduled to begin in FY 2022  Plans: o Coordinate any relocations with Garver and Madison County as necessary. ________________________________________________________________________________ Master Page # 87 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 WATER ENGINEERING WATER CAPITAL BUDGET PROJECTS: Cecil Ashburn Transmission Main and Booster Pump Station (Carryover): (FY2018, 51-4) Description: Construct 15,500 lf of 12” main and booster pump station in conjunction with City's project to widen Cecil Ashburn.    Status:  Water Main: Water main installation has begun. 14,403 feet and valves for new booster station have been installed.  Booster Station:  Construction began on July 8, 2019. To date, the site has been cleared and the building pad has been cut to subgrade elevation. The access road from Joey Road has been graded in and stone placed on it.  Contractor has installed header pipes and is pressure testing them prior to starting building construction.  Contractor has poured equipment pads and foundation footers for the building. Plans:  Continue coordination on water main installation.  Contractor to pour building slab and start with masonry work on the building. Schedule:  Water Main: Externally Scheduled. Dependent on City of Huntsville contractor water main installation plans.  Booster Station: Complete Booster Station by January 3, 2020. Bailey Cove Phase I (Ditto Marina to Hobbs) (Carryover): (FY2018, 51-5)  Description: Construct 7,500 lf of 24” main along Bailey Cove Road from Ditto Marina Parkway to Hobbs Road.  Status:  Held Bid Opening on June 6, 2019. Issued Intent to Award to Garney Construction. Received legal approval of insurance documents and bonds.  Conducted preconstruction meeting on 9/24/19.  Constantine has already begun reviewing contractor’s material submittals.  Plans: Issue Notice to Proceed.  Schedule: Contractor plans to start work on 10/14/19. Cherry Tree Booster (Carryover): (FY2018, 51-6)  Description: Construct a 400 gpm booster station near the existing Berkley Community Center for County water.  Status: On-hold. Southeast plant able to maintain sufficient pressure during summer 2018 demand. Southeast plant has continued to maintain sufficient pressure during summer 2019 demand. There is no requirement for booster station at this time.  Plans: None  Schedule: Project shelved. ________________________________________________________________________________ Master Page # 88 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 South Parkway Plant – Engineering: (Category 51-3)  Description: Prepare construction plans, specifications, bid documents to upgrade aging raw water station, clarifiers, clear well, and appurtenances that were originally constructed in the 1960's and 1970's.  Status:   Engineer, Constantine, submitted final Preliminary Design Report (PDR) for South Parkway Plant on March 22, 2019.  Conducted 30% design review meeting on raw water pump station on May 28, 2019.  Constantine provided revised site layout for raw water pump station. Site layout reviewed and determined additional space was preferred. HU continued coordinating additional property for raw water station.  Constantine provide final Technical Memorandum on water treatment plant SCADA on September 23, 2019. Plans:   Currently, considering two rehabilitation packages: 1) raw water pump station and 2) treatment plant. Treatment plant rehabilitation is budgeted in several phases across multiple fiscal years. Schedule:  Complete raw water pump station design in 1st quarter FY20 and begin bidding in January 2020.  Finalize scope and begin design of treatment plant in 1st quarter FY20 based on project funding. Liberty Hills Booster Pump Station (Carryover): (BWO151-2018JanLH)  Description: New pump station in the North Huntsville Industrial Park to increase pressure and flow to the Facebook development.  Status:    Pump Station: Punch station is operating and maintaining pressure since mid-September. Facebook has not reported any problems. Punch list inspection completed on August 13, 2019. Contractor has completed punch list items.  Pump and Controls: Continued coordination with Eshelman, Patterson, and Schneider on pump controls. Pump controls are not working as expected to maintain set point pressure during increases and decreases in demand. Additionally, check valves are not opening and closing properly which is related to pump control scheme. Pump manufacturer recommended replacing hydraulic check valves with mechanical check valves.  Temporary pump station is not operating but in standby mode if required. Plans:  Pump Station: Schedule final acceptance inspection, execute change order to finalize contract amount and begin contract closeout.  Pumps and Controls: Acquire flow meter and mechanical check valves. Schedule:  Pump Station: Anticipated substantial completion of punch list items during September versus Notice to Proceed substantial completion by April 19, 2019.  Pump and Controls: Hopeful resolution of control problems can be completed during September. Liberty Hills Piping: (Carryover): (BWO151-2018JanLH)   Description: Installation of 5,400 feet of 12 inch and 16-inch water main in the North Huntsville Industrial Park to increase pressure and flow to the Facebook development. Status: All piping work complete  Plans: None,  Schedule: Complete ________________________________________________________________________________ Master Page # 89 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Limestone County Improvements: (Category 51-6)  Description: Water main improvements in the Limestone County Water service area being acquired by Huntsville Utilities.  Status: Conducted initial hydraulic modeling analysis for area being acquired. Identification of individual projects has not started. Received proposal to add acquisition are to hydraulic model.  Plans: Obtain operating experience prior to identifying projects. Begin Incorporating area into hydraulic model  Schedule: Hydraulic modeling completed 120 days after transfer finalized. Green Mountain Improvements: (Category 51-7)  Description: Engineering and construction of new main, booster stations and tanks to serve the Green Tree Road area that is currently served by a double regulated area. Property acquisition required for tank and pump sites.  Status: HU staff has reviewed properties identified by Constantine for required booster pump stations and tanks. Completed property acquisition adjacent to existing Green Mountain Pump Station #2. Additional, met with two property owners about a future booster station site at the end of Green Tree Trail. Currently determining property requirements at location.  Plans: Continued coordinate with Constantine prior to continuation with property acquisition.  Schedule: Begin design after property acquisition. Bailey Cove Phase II (Hobbs to Mountain Gap) – Engineering: (Category 51-8)  Description: Engineering for 7,000 lf of new 24” and 16” main along Bailey Cove Road from Hobbs Road to Green Mountain Road.   Status: Conducted 60% review meeting on August 23, 2019. Constantine is beginning vertical locates on existing gas and water mains, as well as some storm drain crossings. Plans: Constantine prepare 90% drawing after vertical locates completed.  Schedule: Not established. Repaving Associated with Tessie Tank: (Category 52-2)  Description: Repaving will be performed after completion of drainage project.  Status: Drainage project: Contractor has completed work as designed. HU crews improving drainage from settling basin. City of Huntsville plans to repave all streets within Big Cove Estates, HU will cost share in the repaving. City has awarded paving contract and paving is expected to begin in September.  Plans: Drainage project: Final acceptance and contract close-out.  Schedule: Paving started and is expected to be completed in early October. CI/PVC/AC & Road Relocations (Wayne Road): (Category 52-3)  Description: City and County road and intersection improvements frequently are not planned far enough in advance for proper budgeting. Wayne Road and a blanket contract for CI main replacement are the current projects.  Status:  Wayne: Released drawings to HU Water Crews to conflict avoidance in three locations. Madison County open bids for Road Widening on March 1, 2019. Madison County coordinating funding with COH. Notified County that main cannot be taken out of service due to high flows during summer and that project will need to wait until the October time frame.  Cast Iron (CI) Replacement: Bolt Construction insurance documents have been submitted, reviewed, and approved. ________________________________________________________________________________ Master Page # 90 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019   Plans:  Wayne: Continued coordination of relocation with Water and Madison County.  CI Replacement: Schedule pre-construction meeting for replacement of existing 4” CI pipe in the Poinciana St area. Schedule:  Wayne: Scheduled based on Water Department availability and Madison County Staking drainage.  CI Replacement: Issue notice to proceed once insurance submittals have been approved. Martin Road Relocates (Old Jim Williams to Zierdt) (Carryover): (FY2018, 52-4)   Description: Reimbursable road project to relocate approximately 7,000 lf of existing 18” main to clear way for the widening of Martin Rd. by City of Huntsville. Water main installation included in ALDOT roadway project and paid directly by ALDOT. Status:   Contractor has installed 7,870 feet (97%) of main and completed all bores. Contractor has pressure tested 7,235 feet (89 %) of water main that has passed.  Contractor has connected the existing main into the section of new main already installed. Contractor has transferred all the customers to the new main from Zierdt Road to the connection of the old main and the new main. Plans: Continued construction observation.  Schedule: Based on road construction. Zierdt Road Relocates (Martin to Madison Blvd) (Carryover): (FY2018, 52-5)  Description: Reimbursable road project to adjust 6" and 8" laterals and service line reconnection to clear way for the widening of Zierdt Road by the City of Huntsville. Reimbursed by City of Huntsville. Agreement amount is $199K.  Status: Point of sale meter has been installed. Waiting for City of Madison to install backflow device.  Plans: Connect to Madison’s backflow preventer to clear way for new pavement.  Schedule: Externally Scheduled: Resolve any conflicts in coordination with road widening project. Northern Bypass Relocates (Pulaski Pike to Memorial Parkway): (Category 52-4)  Description: ALDOT reimbursable road project to relocate existing water main from East of Pulaski Pike to US 231/431. Reimbursed by ALDOT. Budget amount is $2,250K. Updated Cost Estimate is $735K since hydraulic modeling indicated that the proposed 24” main along the project was not hydraulically advantageous.  Status: Submitted Utility Consultant Agreement to ALDOT for concurrence. This project has been changed to a 100% City of Huntsville funded project. Discussions are ongoing between the City of Huntsville and ALDOT regarding utility reimbursement.  Plans: Continue to monitor the discussions between the City of Huntsville and ALDOT regarding utility reimbursement.  Schedule: Externally Scheduled: Water relocation will be included in road widening project. Memorial Parkway (Mastin Lake to Winchester):  Description: ALDOT reimbursable road project to relocate existing water main from along Memorial Parkway from south of Mastin Lake to Winchester Road to accommodate new bridge at Mastin Lake. Project was not included in the FY 19 budget, but was included in the FY 20 CIP Budget. Reimbursed by ALDOT. Updated Cost Estimate is $2.2M. ________________________________________________________________________________ Master Page # 91 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019  Status: Received ALDOT approval for design. Conducted design kick-off meeting on July 22, 2019. ALDOT is planning a clearing and grubbing project ahead of the roadway project. Utilities will relocate immediately after the clearing and grubbing. Conducted 60% design review meeting September 23, 2019.  Plans: Have Final Design meeting in October.  Schedule: Externally Scheduled: Gas relocation dependent on ALDOT ROW acquisition. Clearing and grubbing project is scheduled to begin January/February 2020. Utility Authorization currently planned January 2020. WATER OTHER PROJECTS: Martin Road Relocates (Old Jim Williams to Laracy):  Description: Reimbursable road project to relocate existing water main to clear way for the widening of Martin Road by the City of Huntsville.  Status: o Received proposal from Garver for engineering design and construction administration. o Per Wade Shadden, this project is not scheduled for letting until 2026.  Plans: Coordinate with ALDOT and City of Huntsville on project authorization.  Schedule: Externally Scheduled Old 431 (Cherry Tree Road to Eastern By-pass):     Description: Madison County planning project to replace existing bridges and widen Old 431 from Cherry Tree Road to Eastern Blvd. Status: Only conflict will be if there are valve box adjustments near the intersection of Old Cherry Tree and Old Hwy 431. Plans: Coordinate with Madison County if there are any conflicts with the valve boxes. Schedule: Externally Scheduled GREENBRIER AREA GAS AND WATER EXPANSION   Description: Expand gas service in the Greenbrier area to serve the Mazda-Toyota Manufacturing US (MTMUS) plant and associated vendors and commercial development. Additionally, provide water service to MTMUS plant complex. o Install 12-inch welded steel gas main inside the MT site and along Greenbrier Parkway and Old Highway 20. o 12-inch ductile iron water main will be installed on the plant site. 16-inch ductile iron water main is planned along Greenbrier Parkway. Status: o Phase 1 – On-site and Greenbrier Road.  Construction Contractor has installed and successfully pressured tested all 12” steel gas main. Additionally, contractor has installed, pressure tested, disinfected and placed in service all 12” ductile Iron water main.  Contractor has installed 3,280 feet or 51% of 8 inch PE gas main.  Received Limestone County Engineer approval for PE gas main installation on Greenbrier Road.  Submitted signed agreement for gas main under Norfolk Southern existing and proposed tracks on Greenbrier Road. Waiting on fully executed agreement. o Phase 2A (Greenbrier Parkway) and Phase 2B (Old Highway 20)  Phase 2A: Conducted 90% design review on Phase 2A on August 8, 2019. Provided comments on plans and specifications. Received, reviewed and coordination with Norfolk Southern on agreement for crossing Norfolk Southern track on Greenbrier Parkway.  Phase 2B: Received 90% plans and specifications. Received approval from Norfolk Southern for gas main crossing railroad tracks on Old Highway 20. S&ME completed work on environment ________________________________________________________________________________ Master Page # 92 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 clearances and submitted permit documents to USACE. Began coordination with COH and property owners for required easements.   Plans: o Phase 1: MTMUS Site and Greenbrier Road  Rast Construction complete installation of PE gas main along Old Highway 20 (1,000 feet) and Greenbrier Road (5,400 feet).  Receive fully executed agreements from Norfolk Southern.  Order casing material for gas main bore under railroad  Complete bore under railroad upon receipt of materials and executed agreements. o Phases 2A (Greenbrier Parkway) and 2B (Old Highway 20):  Phase 2A: Begin bidding project in October  Phase 2B: Continue acquisition of 2 permanent and 1 temporary construction easements.  Coordinate with US Army Corps of Engineers on wetland permit.  Conduct formal design review. o Phase 3: New Gate Station on Greenbrier Parkway  Begin process of selection engineering firm to design the gate station.  Coordinate with COH on property for gate station. Schedule: o Phase 1:  Complete PE main on Greenbrier Road which will supply low pressure gas for minimal heating by November 2019. o Phase 2:  Phase 2A: Complete design and begin bidding in October 2019.  Phase 2B: Finalize drawings & specifications and begin bidding when agreements on easements and assurances on wetland permit. o Phase 3: Develop more detailed plans after gas demands are finalized. RELOCATE WATER MAINS FOR RAILROAD EXPANSION FOR MAZDA-TOYOTA    Description: Norfolk Southern Railroad adding additional tracks to support the Mazda- Toyota Facility. The additional tracks will impact water mains installed in ROW on Old Highway 20, Greenbrier Road, and Greenbrier Parkway. Existing water mains will require re-installation in order to accommodate additional tracks. o Norfolk Southern has bid work, selected contractor and plans to start construction in August 2019. o COH began ROW vacation process for Greenbrier Parkway. o No reimbursement for water main relocation. Status: o Overall: Continued coordination with Norfolk Southern and AECOM. o Greenbrier Parkway:  HU Water crew completed water main installation in casing installed by McCord Construction.  Water main failed pressure test.  HU Water crew identified; excavated and exposed casing; repaired water main; repaired casing; successfully pressure tested; disinfected; sampled; and began backfilling excavation. New water main has been placed in-service. o Greenbrier Road: Submitted and received approval from Norfolk Southern for relocation of water main under existing and proposed tracks. Submitted signed agreement to AECOM along with fee and insurance documents. o Old Highway 20: Received proposal from S&ME for installation of 16” water main in 24” casing under Norfolk Southern railroad tracks. Plans: o Greenbrier Parkway: HU Water Crew complete backfilling of hole excavated for main repair. ________________________________________________________________________________ Master Page # 93 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 o  Greenbrier Road: Execute change order with Rast Construction for installation of casing and water main under railroad tracks Schedule: Met Norfolk Southern August 8, 2019 schedule requirement for Greenbrier Parkway. Norfolk Southern has not established required completion date for Greenbrier Road. MAPPING DEPARTMENT SUMMARY We continue to meet internally and with vendors to explore the functional needs, practical wants associated with our GIS Platform migration and the vendor’s capability to accomplish these. We continued to conduct research in other utilities use of GIS and OMS systems. We hosted presentations of qualifications from three engineering firms for potential assistance in selection of an OMS solution. Hexagon hosted a hands-on-workshop for our GWE Engineering and Operations groups. We have re-scheduled our Dispatch/Operations and Fiber groups for later this month. We have scheduled 16 individuals from all affected groups to attend ESRI Utility conference at the end of this month. GIS: During this period 20 commercial plats and 18 subdivision plats were fitted and posted to our base, 9 final plats and 9 preliminary. Numerous maps and/or data were updated from these sources. Greenfield data continues to be captured and shared with all fiber concerns on various platforms. Accepted full delivery of orthophotography for the 2019 flight area and continue base map conversion. Began 2019-2020 LiDAR Grant process with USGA, FEMS TVA and NOAA. Actual LiDAR acquisition is scheduled for the first leaf off window we get this winter. We continue our search for a new GIS and OMS platform. Locates: We received 6,061 locate requests this month, 3,137 were received by HU and 2,879 were received by USIC. 339 requests were cleared by the Locations Clerk, 3,293 requests required location of electric facilities, 3,611 requests required location of gas facilities, and 3,113 requests required location of water facilities and 2.456 requests required fiber facilities to be located. With assistance and overview by our clerk, the Koterra application and the USIC locates continue to run smoothly. USIC is performing the locates associated with the LCWSA purchase. Facility Mapping: We have maintained, mapped and/or located all the necessary base, plat and address data for the LCWSA acquisition. Between new plats, our maps and SAP corrections we added or corrected 207 addresses. We continue to work to discover and resolve all duplicate and orphaned SAP address records. We continue to support Foresite, Google, TBG on a daily basis to research and validate potential fiber addresses for our fiber build. We continue to provide ALDOT permitting support for our fiber build. Switch map maintenance is supported as needed. Stacy Cantrell, Vice President of Engineering SC: em ________________________________________________________________________________ Master Page # 94 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Residential Lots Developed Cummulative FY Totals by Month 3,500 Fiscal Year Cummulative Totals 3,000 2,500 2,000 1,500 1,000 500 0 Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sept. FY15 175 274 298 416 424 499 505 563 758 913 955 1,095 FY16 124 148 165 314 351 501 625 828 945 983 1,064 1,342 FY17 211 235 252 401 438 588 712 915 1,032 1,070 1,151 1,429 FY18 176 205 322 754 846 1,003 1,227 1,309 1,384 1,731 2,111 2,180 FY19 133 303 383 439 754 948 1,160 1,425 1,919 2,317 2,794 3,066 FY19 Projection ________________________________________________________________________________ Master Page # 95 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 3,066 Gas Service Line Requests Cummulative FY Totals by Month Cummulative Service Line Requests 2,000 1,800 1,600 1,400 1,200 1,000 800 600 400 200 0 Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sept. FY15 102 173 249 328 408 476 579 646 759 838 925 1,031 FY16 83 171 256 317 430 545 612 756 860 967 1,072 1,165 FY17 91 173 229 323 381 512 622 758 841 932 1,061 1,134 FY18 104 213 304 410 532 641 779 967 1,093 1,195 1,334 1,430 FY19 146 275 386 546 700 834 1,002 1,184 1,315 1,471 1,636 1,770 FY19 Projection 1,770 New & Existing Residential Gas Service Lines By Month By Year 2015-2019 200 180 160 140 120 100 80 60 40 20 0 Jan Mar May Jul 2015 Sep Nov Jan Mar May Jul Sep Nov Jan Mar May 2016 Jul Sep Nov 2017 New House Jan Mar May July 2018 Sep Nov Jan Mar May July Sep Nov 2019 Existing House ________________________________________________________________________________ Master Page # 96 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 ATC Posted ($) FYTD Cummulative Electric ATC Posted by Month 10,000,000 9,000,000 8,000,000 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept FY16 $251,699 $477,392 $690,702 $959,508 $1,155,289 $1,683,396 $1,962,131 $2,457,644 $2,786,571 $2,992,809 $3,469,070 $4,171,277 FY17 $388,875 $708,728 $785,129 $1,296,588 $1,591,256 $2,246,584 $2,664,606 $3,112,852 $3,649,343 $3,954,273 $4,452,755 $5,040,792 FY18 $417,542 $648,925 $927,648 $1,617,731 $2,320,405 $3,028,968 $3,808,748 $4,483,865 $4,837,241 $5,723,613 $6,919,661 $7,258,470 FY19 $414,795 $1,128,882 $2,124,358 $2,290,983 $3,019,659 $3,519,734 $4,136,352 $4,924,070 $6,051,494 $6,883,121 $8,352,256 FY19 Projection $9,067,052 $9,067,052 FYTD Cummulative Water ATC Posted by Month $6,000,000 ATC Posted ($) $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 FY16 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept $1,026,362 $1,310,350 $1,651,302 $1,809,332 $2,591,711 $2,907,581 $3,002,371 $3,125,665 $3,499,718 $4,080,190 $4,513,067 $4,876,405 FY17 $241,822 $605,177 $752,921 $788,851 FY18 $274,059 $344,819 $671,649 $825,651 FY19 $132,954 $415,156 $558,161 $886,297 $1,433,394 $1,480,044 $1,664,882 $2,537,793 $2,825,256 $2,877,836 $3,282,756 $1,054,217 $1,522,975 $1,914,988 $2,243,830 $2,489,150 $3,034,175 $3,588,674 $4,307,005 $1,537,479 $2,003,260 $2,186,912 $2,783,551 $3,464,801 $3,531,841 $3,768,868 $4,408,892 $4,741,003 FY19 Projection $4,741,003 ATC Posted ($) FYTD Cummulative Gas ATC Posted by Month $1,600,000 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept FY16 $74,002 $109,432 $147,649 $182,218 $235,623 $298,993 $334,833 $468,452 $538,192 $580,082 $655,210 $703,596 FY17 $53,655 $93,801 $123,271 $308,515 $350,575 $406,565 $492,533 $560,958 $622,538 $671,511 $986,178 $1,028,968 FY18 $44,295 $91,555 $138,840 $186,670 $253,714 $302,654 $392,264 $464,364 $518,212 $580,043 FY19 $108,886 $186,861 $243,131 $329,906 $418,153 $482,258 $570,863 $668,289 FY19 Projection $1,279,800 $1,333,416 $1,151,542 $1,210,027 $1,281,470 $1,348,870 $1,348,870 ________________________________________________________________________________ Master Page # 97 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Huntsville Utilities and USIC Tickets per Day 300 250 200 150 100 50 HU 09/30/2019 09/29/2019 09/28/2019 09/27/2019 09/26/2019 09/25/2019 09/24/2019 09/23/2019 09/22/2019 09/21/2019 09/20/2019 09/19/2019 09/18/2019 09/17/2019 09/16/2019 09/15/2019 09/14/2019 09/13/2019 09/12/2019 09/11/2019 09/10/2019 09/09/2019 09/08/2019 09/07/2019 09/06/2019 09/05/2019 09/04/2019 09/03/2019 09/02/2019 09/01/2019 0 USIC Locate Tickets Received 70000 60000 50000 40000 30000 20000 10000 0 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 ________________________________________________________________________________ Master Page # 98 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Customer Care Monthly Overview Customer Service September 2019 PERCENT OF CUSTOMERS APPLYING ONLINE VS. WALK-IN MAIN OFFICE LOBBY WALK-IN Payments Applications Customer Inquiries TOTAL CUSTOMERS 7,368 1,425 1,948 100% 11,133 70% 90% 80% 60% TOP 5 INQUIRIES (Walk-Ins) New Contracts IP Discussed/Keyed Payment Options/More Time Move Contracts End Contracts 50% 796 657 214 210 152 40% 30% 20% 10% 0% Sep-18 Oct-18 Nov-18 Dec-18 Feb-19 Mar-19 Percent Walk-In CALL CENTER ACTIVITY Total Calls Received Calls Handled by IVR Calls Handled by Agent Abandoned Rate Service Level (calls answered <60 secs) Jan-19 29,292 914 28,378 1.64% 80.78% COLLECTION ACTIVITY FY 2019 Write-offs Revenue Collected Net Uncollected Power Diversion Owed Power Diversion Collected DWO Collected TOTAL REVENUE COLLECTED $714,233 $347,341 $340,138 $83,077 $65,031 $215,220 $627,592 KIOSK PAYMENT ACTIVITY Cash 1475 1487 1323 1327 Credit/ Debit 1285 1179 2876 2923 2666 2224 2544 2515 Check 1327 1281 1276 1198 3068 2974 2892 New User 1237 2727 3038 1240 1120 3274 3127 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Percent Online PAYMENT METHOD TRANSACTIONS Drop Box 3,714 2% EFTs 19,787 11% Kiosk 6,559 4% Western Union 27,790 16% Walk-In 7,368 4% Drive-Thru 9,675 5% Mail 28,839 16% 1996 2308 2134 2071 2221 2084 2217 2254 2299 2042 2057 2235 2312 Bank Draft 73,910 42% ________________________________________________________________________________ Master Page # 99 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Customer Care Monthly Overview Customer Service September 2019 REVENUE COLLECTED WALK-IN CUSTOMERS 25000 120,000 100,000 15000 Revenue Customers 20000 10000 5000 80,000 60,000 40,000 20,000 0 0 Installment Plan Discussed/Keyed 911 574 301 Applications Customer Inquiries General Inquiry 238 Bad Debt Payments CALL CENTER PERFORMANCE Power Diversion Damage Work Orders C ALL C ENTER S ERVICE Q UEUE 100.00% 90.00% 80.00% 70.00% Service 23% 60.00% 50.00% Billing Inquiry 29% 40.00% 30.00% 20.00% 10.00% 0.00% Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Abandon Rate Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Payment Agreement 48% Service Level ________________________________________________________________________________ Master Page # 100 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Customer Care Monthly Overview Customer Relations September 2019 Billing Implausibles Electric Water Gas Total Average Implausibles by Reason Code 32,970 11,254 39,832 84,056 C&I APPLICATIONS Walk-In Fax Requests Phone Calls METER READING Scheduled Readings Actual Readings FIELD SERVICE Cuts Generated Disconnects Dead Meters Orders Completed Dead Meters Found 100,000 30% 51% 9% 38,944 40,141 13,106 13,126 36,956 June 50,000 40,000 39,246 39,832 12,039 11,254 38,646 35,176 32,970 July August September 30,000 20,000 10,000 0 Consumption Estimations Exceeded Previously Implausible Tolerance Limits CSP Funds Utilized Per Program September 2019 Ultra-Sonic Testing 1,045 56 80,000 70,000 332 190 1,999 14,772 584 90,000 60,000 10% 321,135 317,151 Implausibles by Commodity Power Quality Analysis Special Metering $4,767.50 $5,860.50 $4,270.50 $22,937.50 Meter Test / Submtr / Profile $20,198.75 Infared Scan Energy Audit $2,500.00 Electric Gas Water Dead Meters By Service Type 80 75 70 65 60 55 50 45 40 35 30 25 20 15 10 5 0 73 53 50 26 8 7 3 0 June 0 July Electric 3 0 0 August Water September Gas ________________________________________________________________________________ Master Page # 101 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Customer Care Monthly Overview Customer Relations Billing: Implausibles Month Electric September October November December 2018 YTD Total January February March April May June July August September 2019 YTD Total 23,544 30,467 31,079 35,847 290,722 28,181 33,319 37,526 34,898 40,315 36,956 38,646 35,176 32,970 317,987 Gas 8,509 10,518 14,044 13,080 114,527 10,736 12,051 12,808 12,853 13,217 13,106 13,126 12,039 11,254 111,190 Water Total 26,604 32,638 32,816 33,444 313,801 31,385 36,457 36,915 35,969 40,223 38,944 40,171 39,246 39,832 339,142 58,657 73,623 77,939 82,371 719,061 57,509 63,605 87,249 83,720 93,755 89,006 91,913 86,461 84,056 737,274 C&I Applications Month Estimations Previously Exceeded Implausible 8,062 9,425 9,641 8,853 112,831 8,330 7,367 9,151 9,360 10,094 8,773 9,133 8,755 9,474 80,437 3,310 3,843 3,673 3,501 42,405 3,476 3,340 3,836 3,642 3,516 3,361 3,483 3,258 3,195 31,107 1,090 1,213 1,186 850 12,514 464 1,585 2,993 2,922 3,508 4,045 3,867 2,724 2,810 24,918 Meter Reading Fax Walk-In Requests September October November December 2018 YTD Total January February March April May June July August September 2019 YTD Total Zero Consumption 296 372 378 261 4,409 630 431 376 356 381 445 386 382 332 3,719 303 417 257 142 3,910 205 111 121 185 177 174 165 171 190 1,499 Phone Calls 1,384 1,738 1,524 1,392 18,931 2,543 2,476 1,868 2,205 1,967 1,995 2,342 2,628 1,999 20,023 Month September October November December 2018 Total January February March April May June July August September 2019 Total Tolerance Limits Total New 14,705 19,528 21,976 24,345 227,971 15,367 14,415 22,092 19,922 22,440 21,257 18,538 17,067 16,258 167,356 Control Reads 27,167 34,009 36,476 37,549 395,721 27,637 26,326 38,068 35,846 39,558 37,436 35,021 31,804 31,737 303,433 3,373 3,563 3,398 3,816 41,380 3,331 2,818 2,609 2,574 3,140 3,738 3,837 2,774 2,580 27,401 Routes 558 620 579 600 7,207 623 600 579 601 616 584 618 610 583 5,414 Field Services Scheduled Readings 356,898 388,656 364,472 373,074 4,522,280 381,366 364,387 377,327 358,466 358,756 336,161 350,910 340,772 321,135 3,189,280 Actual Readings 353,135 384,535 359,213 367,365 4,475,009 374,664 355,485 352,007 353,513 353,928 331,315 345,924 336,368 317,151 3,120,355 Month September October November December 2018 Total January February March April May June July August September 2019 Total Cuts Generated Disconnects 15,144 17,463 16,829 18,005 189,469 21,019 14,617 12,612 14,455 17,200 17,200 15,837 13,728 14,772 141,440 625 927 648 567 9,289 1,085 865 867 772 667 667 481 548 584 6,536 ________________________________________________________________________________ Master Page # 102 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Communications/Public Relations Department Monthly Report September 2019 PROJECTS/ACTIVITIES:                      Coordinated website and Social Media changes of Western Union Speedpay to new ACI Worldwide vendor Continued working with IT and Purchasing to release RFI for website revamp Continued development of Huntsville Water Trail for Alabama Bicentennial Managing project to replace pictures in Board Room Managing project to procure pictures for HR remodeled office space Logo Standard Manual – Manual completed, proofed. Passed to Joe for review. 80th Logo – As of 9/30, one proposed design completed. Awaiting main logo choice for updates Corporate Logo –Two logo concepts completed. Both featured in the Logo Standards Manual. Natural Gas ad in Hampton Cove publication for October – Gas fire pit, completed including custom photography and effects. October insert promotes Education and Community Submitted art for November thru Jan billing envelopes – Project share Collected more school supplies for Jemison Donated 60 scarf/mitten/hat sets from past events to Kids to Love Worked with MIS on bill messages Worked on Giveaway inventory. Planned massive employee giveaway of old stock Started assembling teacher’s gifts for Ed Days Designed and produced EScore rack card for customer service training Interviewed and started qualification process with two new local mailing facilities Assisting HR with open enrollment mailing for employees, including printing of customer benefits manual Assisted HR with postcard invites to retirees for company picnic Still assisting Customer Service with art for customer lobby VIDEO & PHOTO PRODUCTION    Photos in production for HR hallways Board Room project – obtaining bids for new artwork Created video for the local news to share of Huntsville Utilities donating water to Salvation Army during a hot weather day when they ran out of bottled water Employee Communications System (ECS) Produced 178 slides/videos for HUTV. In addition to the regular monthly features, other posts included: Cybersecurity tips from IT, Information about the Nationwide App, Skin Cancer Screening information, CARE Center Golf Tournament, United Way meeting dates, Organizational Announcements, Rescheduled Safety Meetings, HU Game Day info, New policies, HR Training Schedule, EEO/DI Training Schedule, Kris Brown & Dawn Perry being inducted into the Women’s Economic Development Council, ________________________________________________________________________________ Master Page # 103 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Pics from HU Game Day, Customer Service Week Agenda, United Way Deadline Extension and Pics of new pump station being built near Cecil Ashburn. Misc: We were one of the $1,000 grant winners in the latest “We Believe Challenge.” The grant will go towards the work Energy Services does with the Operation Green Team Foundation. Participated in an APGA Media & Public Outreach Committee meeting to discuss a proposal to hire a communications firm to manage and engage media stories that target the natural gas industry. Completed the video presentation for the Service Anniversary Luncheon. Social Media Synopsis: General: Continued our participation in the APGA’s Natural Gas Genius Campaign. Posted four external job listings during the month (two separate posts with two jobs in each post). Posts from Huntsville Utilities were featured in APPA’s Public Power Daily 1 time in September. Facebook: Strong numbers for the month. Triple digit gains in Likes and Followers. Audience reach of over 311,000 for the month. Twitter: Reached 16,000 Twitter Followers. YouTube: Closing in on 250 subscribers. LinkedIn: Added 50 new followers since last month. Instagram: blocked us from accessing our account for about three days. They claimed we violated their terms of use by sharing our account information with a service that helps increase likes and follows. However, we never did any such thing. Nextdoor: seems to be having a problem with their metrics provider. Website Synopsis: Continuing to work with Purchasing and IT on the website redesign. Made Western Union/Speedpay changes to the website related to that company’s acquisition. Media Contacts: PR Staff made 48 contacts with local news and publishing media on topics varying in nature, including: scams; safety; fiber network progress; road closures for utility work, and; service outages and restorations. MEETINGS/EVENTS ATTENDED: Huntsville Community Connections Network Huntsville Planning Commission Zoning Committee Meeting Huntsville Planning Commission Meeting Madison County Commission Huntsville City Council Meeting Energy Huntsville Monthly Meeting ________________________________________________________________________________ Master Page # 104 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Alabama’s Bicentennial – HU Water Trail Project HU Overview with State Senator Sam Givhan Alabama Association of Energy Engineers North Alabama Code Officials HMCBA Governmental Affairs Committee Huntsville Community Connections Network Councilman Bill Kling, District 4 Town Hall Meeting HU Overview with State Representatives Rex Reynolds & Andy Whitt North Alabama African American Chamber of Commerce Monthly Meeting Alabama Power Networking Meeting COMMUNITY RELATIONS PR STAFF: Joe Gehrdes – Manager Gary Whitley – Communications & Public Relations Manager Todd Long – Electronic Content Administrator Amanda Kemp – Videographer/Photographer Deborah Hudson – Communications Specialist ________________________________________________________________________________ Master Page # 105 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 Septemer 2019 PLEASE NOTE: GWI was awarded 9/21/19 ELECTRIC DIVISION Job Title Line Supervisor 9/21/19 Promotion Justin Woodard System Operator II 9/21/19 Reclassification - No change in salary 9/26/19 Termination Katrin Russell Date Explanation Name Donald Smart Chris Thigpen System Operator I 9/21/19 Step Increase Jennifer Murray Clerk I 9/21/19 Step Increase Zachary Guffey Fiber Outside Palnt Tech I 9/21/19 Step Increase GAS DIVISION Name Job Title Date Explanation David Fletcher Pipefitter 9/21/19 Step Increase Robert Fearn Meter Technician I 9/21/19 Step Increase Thomas Penney Pipefitter 9/21/19 Step Increase Name Job Title Date Explanation Julie Brown GIS Administrator 9/21/19 Promotion Jennefer Jones Collections Specialist 9/7/19 Promotion - Lateral Jasmine Stewart Clerk I 9/21/19 Voluntary Demotion Kristy Reeves Billing Representative I JOINT DIVISION 9/7/19 Voluntary Demotion Jacquelyn Schultz 9/13/19 Termination Jacob Stapler 9/14/19 Termination Dalena Smith PPR 9/9/19 New Hire Anyama Tettey Engineer II 9/9/19 New Hire Shakari Curtis CSRI 9/23/19 New Hire Brittany Pruitt CSRI 9/23/19 New Hire Twanda Jamar CSRI 9/23/19 New Hire WATER DIVISION Date Explanation Leak Detector II 9/7/19 Step Increase Water Plant Operator II 9/21/19 Step Increase Name Job Title Jessica Yarbrough Paul Swinford "Logan" ________________________________________________________________________________ Master Page # 106 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 2019 Human Resource Reporting Employee Badges of Recognition Jan. Feb March April May June July August September October November December Totals 4 1 16 3 1 6 1 6 1 54 24 5 42 36 68 Supervisor Recognition Amazing Great Work Leader Nice Person Team Player Team Work Thank You Welcome 2 3 2 3 1 8 5 6 2 8 4 1 1 2 10 5 5 1 16 6 2 14 11 29 7 2 1 4 1 11 4 5 10 3 6 2 6 12 37 33 61 8 10 42 21 26 1 1 2 2 2 3 4 1 8 3 4 1 1 5 2 2 2 5 5 6 1 1 3 2 7 4 4 1 1 1 2 4 Total 11 18 21 15 6 10 $25 Gift Card Recognition 0 2 5 1 0 Jan. Feb March April May Total 3 9 0 0 0 247 Co-Worker Recognition Amazing Great Work Leader Nice Person Team Player Team Work Thank You Welcome Disciplinary Actions Performance/Absenteeism Insubordination Safety (Preventable Vehicle Accident) Policy or Procedure 1 2 Total 3 1 1 4 3 3 8 4 1 3 1 4 13 18 12 0 0 1 1 June July August Sept. 2 34 8 5 25 15 31 0 0 0 0 2 2 2 2 2 4 3 0 2 2 1 2 3 122 10 October Nov. Dec. 3 2 1 3 4 0 7 9 0 0 0 Comments: ________________________________________________________________________________ Master Page # 107 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019 20 MEMORANDUM To: Electric Board Gas/Waterworks Board From: Wes Kelley, President/CEO Date: October 15, 2019 Subject: September President’s Report Regular Meetings with City Leadership As our community grows, our interactions with the City of Huntsville are increasing in both quantity and complexity. Our engineering teams spend a considerable amount of time working shared projects, but management leaders interact on an as-needed basis as problems or complication arises. To promote more consistent communication, and enable better alignment, Mayor Battle and I agreed to establish regular meetings to reinforce our existing strong ties. The Mayor and I will meet for lunch at least every other month to talk one-on-one about pressing issues or long-term objectives. Also, HU and City leadership will come together quarterly to discuss overlapping issues and hot topics. While our current relationship with the City is solid, I am hopeful these meetings will result in even smoother operations and a better service for our customers. Water Threshold I’m pleased to report that our water system has passed an important milestone. This month, we reported more than 100,000 water connections to our distribution system. The acquisition of LCWSA assets in west Huntsville helped push us over this number, but the growth of Huntsville means we will continue to see this number climb. Speaking Opportunities Over the last month, I’ve had the opportunity to represent HU at several interesting conferences. Early this month, I addressed the American Public Power Association’s Public Power Leadership Summit on the subject of “Building a Culture of Excellence.” Later in the month, I was part of a panel at the Tennessee Valley Solar Conference on the topic of “Renewable Market Demand and Opportunities” and a panel at the Annual Conference of the Alabama/Mississippi Chapter of the American Planning Association on the topic of “The Future of Energy Generation and Distribution.” It is a privilege to have these opportunities. ________________________________________________________________________________ Master Page # 108 of 108 - Huntsville Utilities Electric Board Meeting 10/23/2019