Date: To: October 2, 2019 David Jang, California Department of Education From: Price Paige and Company, Internal Auditors for Fresno Unified School District Re: FRESH FRUIT AND VEGETABLE PROGRAM FINAL REPORT Mr. Jang, We have completed our investigation of the Fresno Unified School District’s (the “District”) Fresh Fruit and Vegetable Program (“FFVP”). The FFVP investigation was conducted as a result of a request by the District’s Audit Committee in response to a vendor allegation that a competing vendor was overcharging the District for fruits and vegetables and that pricing was not in compliance with the awarded bid. VENDOR INVOICE TESTING During the 2015-16 school year, the District procured fruits and vegetables for the FFVP under a competitive bid for the first time. The successful bidder, 1st Quality Produce (the “Vendor”), was awarded the contract for that year with two additional one-year extensions available. The Vendor ultimately elected to extend the bid prices for the subsequent two periods (school years 2016-17 and 2017-18). The objective of our audit procedures was to determine whether there were any price discrepancies between what the Vendor originally bid on certain fruit and vegetable items compared to what the Vendor ultimately invoiced to the District. Our review of the potential price discrepancies spanned over three fiscal years, from school year 2015-16 through 2017-18. All invoices for that three year period were reviewed. The total number of vendor invoices reviewed during that period was approximately 29,000. We compared the Vendor’s itemized invoice, showing the individual fruit and vegetable items purchased, to the amount that was on the vendor’s original bid. We have summarized the results of our testing into two separate categories: 1) Invoices with price differences from original bid and 2) Invoices for fruits and vegetables that were not included in the District’s request for proposal or vendor original bid (substitute items). Invoices with Price Differences from Original Bid Invoices summarized in this category represent fruit and vegetable items that were invoiced by the Vendor in which the item description matches what was on the bid, but the price does not. For example, if the original vendor bid states that an item was for “Apple Slices 2 oz.” for a cost of $0.21/unit and the vendor invoiced this item description but charged $0.28/unit, this was considered an exception and price discrepancy. Invoices with Prices Not on Original Bid (Substitute Items) Invoices summarized in this category represent fruit and vegetable items that were invoiced by the Vendor in which the exact item description was not on the original bid. The District and Vendor refer to these items as “substitute items”. For example, if the original bid states that an item was for “Apple Slices 2 oz.” for a cost of $0.21/unit and the Vendor invoiced an item with the description of “Apple Slices Blended ½ Cup”, this was considered to be a substitute item since the item that was invoiced was not on the original bid. Due to the required flexible nature of the program, the District had significan.t purchases that were not on the original bid. Preliminary Results of Price Testing After analyzing and auditing approximately 29,000 vendor invoices between the three school years of 2015-16 through 2017-18, we have determined that price discrepancies do exist between what the Vendor originally bid compared to what the Vendor ultimately invoiced per item to the District. The total number of invoices reviewed, summarized per month, including the price discrepancies has been included in Exhibit A through C. Items that were purchased by the District that were not on the original bid are also summarized with totals indicating they were substitute items. The total amount of potential price discrepancies categorized under “Invoices with price differences from original bid” was $701,164.16 for the three school years indicated above. The total amount of substitute items purchased for which there was no bid totaled $4,169,330.55 for the three school years indicated above. 1ST QUALITY INVOICE TESTING The results of the vendor invoice testing above was shared with the vendor, 1st Quality Produce, outlining the items that have been identified as price discrepancies and substitute items. The Vendor has represented that these price discrepancies are actually substitute items, in which the Vendor delivered to the District, product that was different or had a different size/quantity than what was on the original 16-01 bid. During a conference call with the California Department of Education representatives on March 20, 2019, CDE agreed that we should further investigate and review a total of 15 invoices (from the original price discrepancy population) to determine if the vendor’s explanation was valid. 1st Quality Produce was receptive and cooperative in allowing us to review their supporting documentation and accounting software for the 15 items selected. We met with 1st Quality Produce’s representatives on April 10, 2019 to review the supporting documentation available and we have concluded our review. Below is a summary of the 15 item review, categorized as follows: -2- Cleared – Vendor invoices that are considered “cleared” are invoices that 1st Quality Produce had sufficient documentation and objective evidence to support the fact that a different item or quantity/size was delivered to the District, although the Vendor’s invoice indicated it was an item on the original 16-01 bid. Results: We’ve determined that four (4) vendor invoices met this description and are considered cleared. Cleared, revised pricing – Vendor invoices that are considered “cleared, revised pricing” are invoices in which 1st Quality Produce requested a pricing adjustment from the District, and that revised pricing matched what was invoiced by 1st Quality Produce. Results: We’ve determined that two (2) vendor invoices met this description and are considered cleared, revised pricing, if the revised pricing is considered valid. Uncleared – Vendor invoices that are considered “uncleared” are invoices that 1st Quality did not have sufficient and objective evidence to support the fact that a different item was delivered to the District. In many instances, 1st Quality Produce had internal software information and production records available for review, but we could not objectively substantiate that a different product or size/quantity was delivered to the District. 1st Quality Produce provided internal calculations that showed a larger quantity of product was delivered when compared to the original bid specifications. While those internal calculations appear to be reasonable and practical, they include assumptions and estimates that we could not objectively measure. Results: We’ve determined that five (5) vendor invoices met this description and are considered uncleared. Exceptions – Vendor invoices that are considered “exceptions” are invoices in which the item description matches what was on the original bid, and the vendor did not have sufficient evidence to support that a different item or quantity/size was delivered. Results: We’ve determined that four (4) vendor invoices met this description and are considered exceptions. -3- DISTRICT’S PREVENTATIVE ACTION PLAN The District recognizes the need to maintain strong internal controls to prevent these issues from reoccurring. The District has implemented a Preventative Action Plan to address these issues, some of which have already been implemented. Below is a summary of the Preventative Action Plan with key steps and implementation date. 1. 2. 3. 4. 5. 6. Key Step Enhanced the bid specifications of Bid 19-08, (FFVP bid for 2018-19 FY) by expanding the number of items on the bid from 48 in the 2015 bid to 146. This should mitigate the need for “substitutions” without already having a pre-identified bid cost. Modified the bid specification by utilizing more “standard” case counts, fruit sizes (i.e. small, medium, large) or weight designations. This should help improve order fulfillment and again mitigate the need for product substitutions. It will also allow staff to more effectively compare products received to bid pricing. Award the rebid of the FFVP program to two vendors. The current bid, 19-08, was pregrouped to split the participating school sites into geographic regions with the goal of approximately the same number of students in each region. The intent of this was to improve order fulfillment by reducing the ordering quantities borne by a single bidder and improve logistics by having each awarded group of schools in relative proximity of each other (delivery must be completed daily, early morning, within a designated window of time). Vendor invoicing of the FFVP is provided to the District in electronic (Excel) format to improve the ability to monitor usage and identify potential invoicing discrepancies versus invoices on reams of paper (daily invoices for each of 57 schools). Monitoring and review of the invoicing and payment process have been enhanced by the addition of staff and more layers of review. This team now includes a budget technician, an accountant, a district supervisor, business operations manager, and a food services director. An email template has been developed to assist in communication by those monitoring and processing invoicing Implementation Date Board of Education approved award of Bid 19-08, Fresh Fruit and Vegetable Program on December 12, 2018 Board of Education approved award of Bid 19-08, Fresh Fruit and Vegetable Program on December 12, 2018 Board of Education approved award of Bid 19-08, Fresh Fruit and Vegetable Program on December 12, 2018 Electronic (Excel) invoices from both FFVP vendors implemented as of January 7, 2019 January 7, 2019 January 8, 2019 7. Food Services administration will be working with site staff to develop protocols for receipt of fruit/vegetable orders received on a daily basis. This will assist in identifying order fulfillment/discrepancy issues and subsequent communication and reporting related to the item. 8. Concerns related to the intent to maximize annual grant funding (“use it or lose it”) drove some of the program decisions in the past. This will be minimized or eliminated going forward through staff training and more procurement training. 9. The District's internal auditor has reviewed these proposed preventative measures to ensure that the procurement controls are adequate. District internal auditor will spot check implementation quarterly which may decrease to semiannually depending on the results of the monitoring. 10. The District has drafted a temporary price increase protocol. This will ensure consistency and proper documentation to support invoices. 11. Food Services and Procurement staff have received training from outside experts that are consistent with all applicable laws and district policies. 12. The District's internal auditor has communicated with the District’s audit committee and recommended that the District’s external auditors include the FFVP. -5- January 7, 2019 Staff will conduct weekly meetings with Food Services and Purchasing Departments to monitor procurement processes and internal controls. The internal auditors have commenced their monitoring of the proposed preventative measures and has conducted spot checks during November 2018, confirming preventative measures are in place. The internal auditors will schedule additional spot checks on a semiannual basis during the current fiscal year. The first monitoring will commence the week of October 21st and they expect to issue their monitoring report by the end of November 2019. As of this date no price increases have been approved for the produce vendors. A temporary price increase protocol procedure is in the process of being finalized. Staff attended a two-day Procurement training provided by the Institute of Child Nutrition and the California Department of Education on January 24-25, 2019. Staff will continue to participate in training as they become available. The Internal Auditors sent a letter on February 19, 2019 to the District’s external auditing firm, Crowe Horwath, advising them of the FFVP matter informing them to consider testing this program in the upcoming audit. The external auditors will include the FFVP in its audit of the District for the fiscal year 2018/2019. 13. The District will continue to communicate with the Public Integrity Unit of the District’s attorney office as the District’s investigation goes forward. 14. The District has self-reported the price discrepancies to California Department of Education and will continue to communicate regarding prior contract management deficiencies. Implementation timeline forthcoming. Communications and updates are being provided to California Department of Education on an ongoing basis. We have reviewed the above Preventative Action Plan to ensure the corrective actions properly address the risks identified in relation to the procurement, vendor invoicing and reconciliation process. We will continue conducting periodic monitoring of the FFVP to ensure that these issues do not reoccur. *************************** Please feel free to contact us should there be any questions regarding this report. Respectfully submitted, Price Paige & Company Internal Auditors of the Fresno Unified School District cc: Lozano Smith LP Fresno Unified School District -6- Fresno Unified School District Fresh Fruit and Vegetable Program For the Year Ended June 30, 2016 Exhibit A Invoices with price differences from original bid: August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 365 209 1,110 955 1,260 680 742 315 798 371 849 529 959 591 904 479 1,118 420 1,115 324 233 80 9,453 4,953 % Difference $ Difference 57.26% $ 4,443.96 86.04% 23,604.53 53.97% 29,151.24 42.45% 27,881.53 46.49% 23,330.93 62.31% 45,115.64 61.63% 56,936.97 52.99% 45,177.00 37.57% 46,943.69 29.06% 24,341.26 34.33% 2,629.78 52.40% $ 329,556.53 Invoices with prices not on original bid (substituted items): August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 365 104 1,110 102 1,260 580 742 427 798 427 849 320 959 368 904 425 1,118 698 1,115 791 233 153 9,453 4,395 % Difference $ Difference 28.49% $ 7,487.48 9.19% 8,420.04 46.03% 104,450.64 57.55% 74,143.28 53.51% 85,452.61 37.69% 59,836.62 38.37% 69,980.88 47.01% 84,056.90 62.43% 148,022.48 70.94% 262,912.14 65.67% 77,955.85 46.49% $ 982,718.92 Fresno Unified School District Fresh Fruit and Vegetable Program For the Year Ended June 30, 2017 Exhibit B Invoices with price differences from original bid: August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 456 285 1,226 806 1,179 228 862 117 681 56 960 239 950 392 1,289 612 782 234 1,241 143 200 9,826 3,112 % Difference $ Difference 62.50% $ 11,589.50 65.74% 14,770.68 19.34% 24,299.81 13.57% 8,415.97 8.22% 5,416.71 24.90% 28,560.17 41.26% 36,535.47 47.48% 73,143.02 29.92% 38,753.30 11.52% 41,389.22 0.00% 31.67% $ 282,873.85 Invoices with prices not on original bid (substituted items): August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 456 171 1,226 420 1,179 951 862 745 681 625 960 721 950 558 1,289 677 782 548 1,241 1,098 200 200 9,826 6,714 % Difference $ Difference 37.50% $ 44,344.77 34.26% 36,080.73 80.66% 214,905.46 86.43% 165,550.09 91.78% 121,850.71 75.10% 144,123.69 58.74% 134,221.49 52.52% 167,860.30 70.08% 116,828.28 88.48% 308,549.32 100.00% 62,961.37 68.33% $ 1,517,276.21 Fresno Unified School District Fresh Fruit and Vegetable Program For the Year Ended June 30, 2018 Exhibit C Invoices with price differences from original bid: August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 138 1,228 1,266 229 838 309 632 206 973 281 969 171 975 57 1,143 10 1,183 137 9,482 1,263 % Difference $ Difference 0.00% $ 0.00% 18.09% 13,179.98 36.87% 14,609.96 32.59% 13,022.55 28.88% 24,628.91 17.65% 16,908.84 5.85% 6,030.60 0.87% 352.94 0.00% 0.00% 13.32% $ 88,733.78 Invoices with prices not on original bid (substituted items): August September October November December January February March April May June Total Total Invoices Invoices Without Reviewed Match 138 138 1,228 1,228 1,266 1,037 838 529 632 426 973 692 969 798 975 917 1,143 1,133 1,183 1,183 137 137 9,482 8,218 % Difference $ Difference 100.00% $ 29,905.81 100.00% 131,663.09 81.91% 170,576.68 63.13% 91,983.80 67.41% 70,398.64 71.12% 126,029.44 82.35% 146,911.92 94.05% 330,967.08 99.13% 247,485.11 100.00% 280,790.95 100.00% 42,622.90 86.67% $ 1,669,335.42