7/ 15/2020 Star] ink STARLINK SIGNIN Starlink Beta Services Terms Effective as of July 1, 2020 Thank you for volunteering to participate in SpaceX?s Starlink Beta Program (?Beta Program?). Below you will find important rules for your participation. SpaceX will provide you with a ?Starlink Kit? (the Starlink dish, wifi router, power supply and mounts) and internet services. By mpting Starlink internet services and the Starlink Kit (?Starlink ag? to be bound by and comp_ y with these terms and conditions under the Beta Program. Confidentiality and No Social Media You are being provided early access to the Starlink Services. The Starlink Services and details like internet speeds, uptime, coverage, and other performance specifications are confidential and proprietary to SpaceX. You may NOT discuss your participation in the Beta Program online or with those outside of your household, unless they are SpaceX employees. You must not share anything on social media about the Starlink Services or the Beta Program. This applies not only to public forums, but also to private accounts and restricted groups. Do not provide access or information about Starlink Services to the media or allow third-parties to take pictures of any part of the Starlink Kit. Your Responsibility as a Beta Tester You agree to dedicate an average of 30 minutes to 1 hour per day testing the Starlink Services and providing feedback on a periodic basis. Feedback requests from SpaceX will come in the form of surveys, phone calls, emails, and other means. Not participating can result in termination of your Beta Program participation and you must return your Starlink Kit. 1/5 7/ 15/2020 Star] ink Nominal Fee to Test Online Ordering Process As part of the Beta Program?s online ordering process, SpaceX will ask you to input your credit or debit card information and your card will be charged a small amount in order to test SpaceX?s ordering and billing systems. For example, at the initial sign-up you will be charged approximately $3.00 total and thereafter, a reoccurring charge of approximately $2.00 per month during the duration of the Beta Program. This nominal charge is NOT a fee for the Starlink Kit or internet services, but is exclusively being requested to allow SpaceX to test its ordering and billing systems. SpaceX is temporarily loaning you the Starlink Kit and providing the internet services free of charge. If you do not want to provide your credit or debit card information, please do not participate in the Beta Program. Starlink Kit The Starlink Kit has not been authorized as required by the rules of the Federal Communications Commission and may not be offered for sale or lease, or sold or leased, until authorization is obtained. The Starlink Kit is being provided to you for the purposes of evaluating performance and determining customer acceptability during the Kit?s pre-production state. Title to, and ownership of the equipment in the Starlink Kit remains with SpaceX. You may not loan, transfer, sell, give away, tamper with, or alter the Starlink Kit unless you obtain approval from SpaceX. Software copies installed on the Starlink Kit are made available for use as installed and never sold. SpaceX reserves all rights and interests to Starlink Services and its intellectual property provided to you. If any equipment in the Starlink Kit is stolen, damaged, or compromised, please report it to Customer Support by signing into your Starlink Account. 2/5 7/ 15/2020 Star] ink Installation You are responsible for installing the Starlink Kit. Do not allow third-parties, or those not associated with SpaceX, to access or install the Starlink Kit unless you obtain approval form SpaceX. Do not install the Starlink Kit at your home if you do not have the authority to do so. It is your responsibility to ensure compliance with all applicable zoning, ordinances, covenants, conditions, restrictions, lease obligations and landlord/owner approvals related to the installation location. For example, if your apartment building or condo prohibits installs on its roof, or in common spaces, or only allows installs on private balconies, or does not allow penetrative installs (drilling holes through a roof or walls), you are responsible for understanding and following such rules. If you cannot install the Starlink Kit without breaking the rules, do not install it. Use good judgment in installing the Starlink Services, and do not take unnecessary risks. If you cannot safely install the Starlink Kit, do not install it. Except as arises from intentional misconduct or gross negligence, SpaceX shall not have any liability for any losses resulting from the Starlink Services, Starlink Kit or any installation, repair, or other associated services including, without limitation, damage to your property, or loss of software, data, or other information from your devices. Should use of the Starlink Services require any construction or alteration to your property, SpaceX is not obliged to restore your property to the same physical state as prior to delivery of Services. If you require a roof mount installation, you acknowledge the potential risks associated with this type of installation, including, without limitation, with respect to any warranty that applies to your roof or roof membrane. Privacy Please review SpaceX?s Privacy Policy to understand how we treat personal information we collect from you. In addition to the information listed in our Privacy Policy, we will be collecting information through our survey questions, and certain data for the purpose of measuring performance, including the following: A record of time when the dish is active and transmitting 3/5 7/ 15/2020 Starlink Amount of data the dish uses per moment of time Equipment link performance and network health - Equipment unit telemetry - Dish GPS orientation and obstruction telemetry Usage and Network Monitoring Do not conduct any illegal activities using the Starlink Services. This includes, downloading or storing any material that infringes on the intellectual property or copyrights of third-parties, such as downloading movies or music without paying for it. SpaceX may suspend or terminate your participation in the Beta Program if we believe you are participating in illegal behavior using Starlink Services. SpaceX may also suspend or terminate your participation in order to protect the network from security threats or to minimize congestion caused by the excessive use. Termination of Beta Program and Starlink Kit Returns At the end of Beta Program, or whenever SpaceX determines, your participation in the Beta Program will be terminated, Starlink Services will be shut off and you will be required to return the Starlink Kit to SpaceX, at SpaceX?s shipping cost, following return instructions that will be provided to you. To terminate your participation in the Beta Program at any time, please contact Customer Support by signing into your Starlink Account. SpaceX will provide you with instructions for returning the Starlink Kit, at SpaceX?s cost. Failure to return the Starlink Kit within 30 days of Beta Program termination or within 30 days from SpaceX?s request for any reason, may result in your credit or debit card on file being charged an equipment fee. 4/5 7/ 15/2020 Star] ink spacex.com 5/5