7f 1? EXPEDITED To STREET AFTERNOON SORTATION (ESAS) JULY 16, 2020 Why We Need to Change Cased volume has declined signi?cantly over the past ten years while delivery . .. Invnage Cased Pieces per . paints continue to expand. 1? CASED VOLUME ?Ciw Delivery Points - 350 Since 2014: 1.0 2009 - 311 91.0 03 90.5w: 2.2 .. - Billion* 5 Packages 90.0 3 5 89-5 - 2? ?lmletterlelats 0.3 0.2 a 88.5 1003 20-09 2010 2011 2012 2013 2014 2015 2016 10-1? 2018 2019 2019 - 259 . Source: eFIash . ,1 UNITED 'Posm'L SERVICE-1. Why We to Change 9,000,000 .. .- Clty Carrier Overtime Hours 3,000,000 ?.000,000 6,000,000 5,000,000 4,000,000 3,000,000 . 2014 2015 2010 2020 $1.9 52.0 $2.1 52.1 $2.3 52.4 52.0 Source: ?Flash, Payroll Eummyy Rapm- Della: Amounts are an aslirnnla basad on cument OT Hour rate of $39.72 i UNITED in's?L?SEiiviCEe The Questions What is an effective and efficient way of reducing City Carrier overtime in a declining mail volume environment? How do we reduce waiting time and better prepare our delivery unit managers to more effectively match workhours to workload? ?In life. change is inevitable. in business. change is vital.? 5's am." L51. r4 UNITED STATES An Answer Expedited to _S__treet _A_fternoon ?ortation (ESAS) UNITED STATES @?osmrseame What IS Expedited to Street/Afternoon Sortation - Enhancement of Expedited Preferential Mail (EPM) Delivery Program - Reduces Morning Office Time for City Carriers - Provides More Consistent Delivery Times No Letters/Flats Sorted Prior to Departing for the Route Afternoon Sortation and Pull Down Route After Street Delivery Stage for Delivery the Next Scheduled Day i? li?a?iiff?silii?a Benefits of ESAS Advantages of ESAS: - Consistent Delivery Times for our Customers - Greater Opportunity for Organizing, Directing, Coordinating, and Controlling City Delivery Operations - All Sortable Volume Staged at Carrier?s Case Prior to Return from Street Increased Efficiency Reduce Costs Workload Management--Auxi iary Assistance/Overtime Flexibility in Assigning Assistance to Routes - Expedited Vehicle Availability for Collection/Courtesy Routes Advancement of Mail Back to the Plants Egg?g?gf?a F1 Roles and Responsibilities Processing?s Role in the Success Letters . DPS Maximization .. - Do Not Send Mail that Failed to Make First Pass Re-Run for Next Day Only Second Pass Rejects Must be Carrier Routed Separate Standard and First Class Flats Marketing Mail Bundles In Delivery Units No Later than Day 2 Color Codes Must be Applied - Placarding Eig?l?e?iw F1 Roles and Responsibilities Processing?s Role in the Success All Available Sent Every Trip Do Not Wait for Run Finalization No Extras After Scheduled DOV Trip - Clear Communication with Delivery Units on Processing Delays Communication - and to Employees All Morning Trips Must be on Time UNI TED TATES F4 Current DUT .. Puts . . Pame's h- SPRs T4 Clerr. .1 Parcels . Parcels SPRS - SPRS I- Parcels SPRs Clerk 2 . Registry . Parcels . Registry Room 4 SPRS Room Clerk 1 Parcels . . Parcels SPRs SP Rs P-H- UNITED STATES P05 TAL WCE F4 ESAS Process UT Parcels SPRs n1 .5: u. .2 Parcels SPRs Clerk 3 Parcels SPRs Clerk 3 Registry Room Cimk I Parcels .- Parcels . .. . F4 Roles and Responsibilities Function 4?s Role in the Success Prior to Distribution Up Time (DUT) - All Parcels, SPRs and First Class Flats are Finalized Before DUT Separate SPRs from Parcels First Class Flats Sorted into Hot Case - Prepare Accountable Cart Prior to City Carrier Begin Tour - Perform All Bundle Visibility Scans After DUT Process All Residual Volumes, Spread Pre-sort/Sequenced Bundles, Carrier Route and AFSM Mail to Cases Prior to 1400 . Sort Misthrows and Carrier Endorsed Mail . Sort Any Parcels/SPRs Received After DUT he 5' UNITED STATES i P05 was.? Morning Duties Service Begin Tour Vehicle Inspection Retrieve Talk Scanner Case Case Case Bundled - - Loose -- - I- All Flats Flats Letters Sign for Accountable Items Retrieve a? Parcel Hamper While Pushing We :12? 3357:? Load, Pull 55 Hot Case Retrieve Mail from - I- Distribution case if not Spread Take Nixies and to the Throw Back Case Route into Load Truck nload Vehlcle F2 Current Process Afternoon Duties Clear II- Rvgi'?ry Room Ir End Tour h?x, UNITED STATES POSTAL Morning Duties Service fSafety Talk Begin Tour Vehicle Retrieve Inspection Scanner . While Sign for Retrlewe Accountable Items Hamper to Load, Pull Hot Case Clock to Street Retrieve F2 ESAS Process Afternoon Duties Case Case Bundled - Loose Flats Flats Take NixiES and Al Misthrows to the End Tour Letters Throw Back Case Clear Registry r. waif-SEE; F2 Roles and Responsibilities Function 2?s Role in the Success Reduce Morning Office Time - Do NOT Sort Mail While in the Office in the Morning Fixed Office Time (FOT) Duties - Service/Safety Talk (L21), Vehicle Inspection (L19), Accountable Cart(L14) Retrieve Scanner, Parcels, SPRs, Sequenced Mail and Retrieve Mail Pulled Down Previous Day (L21) Take First Class Flats from the Hot Case (L21) - To be Routed in Delivery Order While on the Street - Leave on Schedule Return on Schedule 2335355551333 F2 Roles and Responsibilities Function 2?s Role in the Success Report for work as scheduled 112.22) Deliver mail along a prescribed route, on a regular schedule (M-41 122.11) Return to the delivery unit immediately on completion of assigned street duties and clock in on arrival (M-41 112.29) F2 Roles and Responsibilities Function 2?s Role in the Success Afternoon Sortation Time . Pull Distribution (Hot) Case it - Sort All Mail at Case Pull Down Route Stage Pulled Down Mail for Next Delivery Day - Placard mm *2 Into 1 Units will need to stagger start times according to street base . ,l ugrrzeosmres . Local Management Roles and Responsibilities Local Management?s Role in the Success Oversight to Ensure ESAS is Properly Implemented Communication - Guidebooks, SWls, and SUTs Scheduling City Carrier Start Times Reset at DUT or Later Office Expectations - DPS Hold?outs Reviewed and Approved Street Expectations Carriers MUST Maintain Schedule Monitor Performance Using Scorecard Metrics - Determine ESAS Effectiveness Preper Reporting in Local Management Roles and Responsibilities Local Management?s Role in the Success Exgectations Reduce City Carrier Overtime Eliminate Pre-Tour Overtime - Eliminate Standby Time I If Street Observations Peeing Cam Afternoon Supervision is a MUST awey Observing City Carrier Sortation I 3996 Process NWT-595193355 Roles and Responsibilities?District Leadership District Leadership?s Role in the Success Facilitate Partnership and Communication Between Plants and ESAS Delivery Units Ensure All Necessary Operational Adjustments are implemented Evaluate Performance of all ESAS Delivery Units - Monitor Performance Against Scorecard Metrics Determine ESAS Effectiveness Expectations Mail Processing, Distribution and Delivery - Utilize Findings and Provide Feedback Suggest Enhancements for Improved Efficiency ESAS Test Details 384 Delivery Units Nationwide Start Date of Test is Saturday July 25, 2020 - Test for 3 Period of 30 Days (60/ No Go) - Extension May be up to 60 Days Progress Tracked Using the Metrics Scorecard C360 Metric to be Added Support Materials Standard Work Instructions (SWl?s) - Stand-up Talks (SUTs) Guidebook Standard Work Instructions: Purpose: Updated on: Clock ln Expedited to Street/Afternoon Sortation (ESAS) First Class Flats and Go City Delivery Operations To Assist Management of the Expedited to Streethfternoon Sortation Initiative 07-16-2020 Retrieve Pulled Down Mail and All Instructed by Mail Assigned for Current Day anagement Delive upon return from TV street Key Points Morning duties - Stand Up talk Vehicle inspection Retrieve scanner Accountable cart . - Parcels and SPRs Sequenced sets as directed by management - Pull First Class flats from Hot Case" (as applicable) . - Load Vehicle *Routed into delivery sequence while on the street Afternoon Duties - Case all available mail as directed by management (may advance color codes) This includes, but is not limited to: . Residual - Nils-sequenced . - Carrier Route/NLMInon-preferential AFSM - Ancillary duties Hold mail PS Form labels Alert Cards Edit book Complete PS Form 1571 for any unworkecl non-preferential mail - Pull down route and stage for next delivery day at designated area Version 4 End Tour Reasons for Key Points Carriers are not to sort mail into a case in the morning Carriers are to have minimal morning office duties to allow for earlier leaving time Improve consistency in delivery time to our customer Earlier return from street All mail is available upon return from street Reduced office waiting time Carrier has majority of mail prepared for next day delivery Standard Work Instructions: Purpose: Updated on: Duties Prior to DUT 'v-nn' . Expedited to Streethf-ternoon Sortation First Class Flats and Go Retail Operations To Provide Guidelines for Priority of Duties under the Expedited to Streethfternoon Sortation (ESAS) 07-16-2020 Key Points Duties Prior to DUT Parcels and SPRs to be worked first and finalized before Distribution Up Time (DUT) - SPRs must be separated from parcels First Class flats - Residual First Class Flats worked into Hot Case before DUT Accountable cart preparation orders - Accountable items Stage Scan DUT after Parcel, SPR and First Class Flat sortation is complete Letter and non-preferential flats are only to be worked if all parcels, SPRs and First Class flat distribution is finalized Perform all Bundle Visibility scans Duties After DUT Work all remaining volumes Residual letters and flats - Carrier route and AFSM non?preferential volumes Presort/sequenced bundle distribution All parcels/SPRs received after DUT - Mail from throwback case 3M mail Version 3 Duties After DUT Reasons for Key Points Finalize the distribution of parcels, SPRs and First Class flats prior to DUT Allow resources to be focused on key product lines in order to better achieve the target DUT Ensure all mail is finalized prior to carrier?s return from street Ensure all available parcels/SPRs are distributed to reduce AM working volume TED STATES POSTAL SERVICEGI Stand-Up Talk Expedited to Street/Afternoon Sortation (ESAS) Clerk The Postal Service is introducing a new initiative called Expedited to StreetlAfternoon Sortation (ESAS). This program is an enhancement of the current Expedited Preferential Mail (EPM) Delivery Program which reduces morning office time to allow carriers to get on the street earlier. Upon returning from the street, City Carriers then work any unsorted mail into the delivery sequence for delivery the next scheduled clay. In this initiative, clerks will work the following items prior to Distribution Lip-Time 1- Parcels SPRs {Small Parcels and Rolls] Case First Class flats into ?Hot Case" Stage Accountable cart 0 orders Accountable items lcertifieds, keys, etc.) Scan DUT after Parcel, SPR and First Class flat sortatlon is complete Perform all Bundle Visibility Scans After DUT and prior to carrier return from the street {by 1400), the below are to be completed: 0 Spread presortfsequenced bundles to cases Spread Carrier route and AFSM non-preferential volumes to cases 0 Residual letters and flats a Mail from throwback cases a 3M mail 0 All parcels/SPRS received after DUT {Prior to Last Clerk's End Tour} Clerks will be better able to achieve the target DUT by focusing our resources on the key product lines: Parcels, SPRs, and First Class flats. This will allow our carriers to go directly to the street in the morning, thus providing our customers a more consistent delivery time. Service is part of our name, and a great customer service experience is a way to continue to build the brand. Expedited to Street/Afternoon Sortation July 2020 TED STATES POSTAL Stand-Up Talk Expedited to Street/Afternoon Sortation (ESAS) City Carrier The Postal Service is introducing a new initiative called Expedited to Street/Afternoon Sortation (ESAS). This program is an enhancement to the current Expedited Preferential Mail Delivery Program which reduces morning office time to allow carriers to leave for the street earlier. Upon returning from the street, the carriers then work any unsorted mail into delivery sequence for delivery the next scheduled day. In this initiative, City carriers will not sort any mail during the morning operation. They will clock in, retrieve mail that was pulled down from the previous day and load with the following items: . ScannEr Mail in the Hot Case - Accountables SPRS Parcels - Sequenced sets as directed by management 4- {as applicable} Any unsorted First Class flats will go directly to the street with the carrier and will be routed in delivery sequence whiie on the street. Upon return from the street delivery, carriers will sort all mail, as directed by management. During this time they will also handle any ancillary duties previously performed in the morning (edit books, hold mail, etc.) In summary, the basic guidelines of Expedited to Streethfternoon Sortation are: . No morning sortation - Retrieve, Load, and Go Minimal morning office time (vehicle inspection, servicefsafety talk, accountables) - Afternoon Duties 0 Sort all available mail 0 Pull down route and stage for next delivery day 0 Edit books, hold mail, etc. Expedited to Street/Afternoon Sortation July 2020