4
The

Steps to
Restore Your
Power

When the delivery of electric service is interrupted to
large segments of Indiana Michigan Power
customers, we work to restore power as safely
and efficiently as possible.

1

Repair the

Main Line

When something like a storm
interrupts power to a major part
of a community, priority is given
to restoring circuits that deliver
electricity to essential public
safety facilities such as hospitals,
9-1-1 call centers, water
treatment plants, police
and fire stations.

2

Target

Large Areas
of Affected Customers

Next, I&M will perform the repairs that restore electric
service to the largest pockets of customers in the shortest
amount of time. In some situations, a single repair can
restore service to hundreds or thousands of customers.

Service the

Smaller Clusters
of Homes

3

I&M will then move on to make repairs to portions of circuits
that restore service to smaller pockets of customers. These
repairs may restore service to dozens of customers when
completed.

4

Restore the

Individual Lines
of Service

In the final phases, work is done to restore power to individual
properties. It may be a single home, business, or apartment complex.
This phase of the restoration process can be especially time consuming
after a major storm because there are so many of these kinds
of repairs that must be done.

Safety is the
highest priority.
In all phases of the restoration process, safety
has the highest priority. Restoration teams are
trained to maximize public safety and protect
themselves as they work to restore electricity
to a community.
For more information please visit
indianamichiganpower.com